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8-K - 8-K - Spok Holdings, Inca2q188kpressrelease.htm
 
 
Exhibit 99.1
NEWS RELEASE
 
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CONTACT:
Al Galgano            
952-567-0295            
Al.Galgano@spok.com    

Spok Reports 2018 Second Quarter Operating Results;
First Half Software Revenue Up 11 Percent from Prior Year, Company Maintains Full Year Guidance Levels

Board Declares Regular Quarterly Dividend

 
SPRINGFIELD, Va. (July 25, 2018) - Spok Holdings, Inc. (NASDAQ: SPOK), the global leader in healthcare communications, today announced operating results for the second quarter and year-to-date period ended June 30, 2018. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.125 per share, payable on September 10, 2018 to stockholders of record on August 17, 2018.
2018 Second-Quarter Results:
Consolidated revenue for the second quarter of 2018 under Generally Accepted Accounting Principles (“GAAP”) was $40.6 million compared to $42.3 million in the second quarter of 2017. On January 1, 2018, Spok adopted Accounting Standards Codification (“ASC”) 606, Revenue from Contracts with Customers, using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Unless otherwise stated, results for reporting periods beginning after January 1, 2018 are presented under ASC 606, while prior period amounts have not been adjusted, and continue to be reported in accordance with the Company’s historic accounting under ASC 605. As such, adjusted to exclude the adoption of ASC 606, consolidated revenue for the second quarter of 2018 was $41.8 million compared to the $42.3 million in the second quarter of 2017.



Spok.com
 
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For the three months ended
(Dollars in thousands)
June 30, 2018
June 30, 2018(1)
June 30, 2017
Change (2) 
(%)
Wireless revenue
 
 
 
 
Paging revenue
$22,824
$
22,824

$
24,572

(7.1
)%
Product and other revenue
834

834

1,067

(21.8
)%
Total wireless revenue
$
23,658

$
23,658

$
25,639

(7.7
)%
 
 
 
 
 
Software revenue
 
 
 
 
Operations revenue
$
7,463

$
8,021

$
7,041

13.9
 %
Maintenance revenue
9,507

10,115

9,645

4.9
 %
Total software revenue
16,970

18,136

16,686

8.7
 %
Total revenue
$
40,628

$
41,794

$
42,325

(1.3
)%
(1) Adjusted to exclude the adoption of ASC 606.
(2) As compared against results adjusted to exclude the adoption of ASC 606.
GAAP net loss for the second quarter of 2018 was $1.0 million, or $0.05 per share, compared to net income of $1.5 million, or $0.07 per share, in the second quarter of 2017.
 
For the three months ended
(Dollars in thousands)
June 30, 2018
June 30, 2018(1)
June 30, 2017
Net (loss) income
$
(976
)
$
36

$
1,498

Diluted net (loss) income per share
$
(0.05
)
$
0.00

$
0.07

EBITDA
$
519

$
1,559

$
5,261

(1) Adjusted to exclude the adoption of ASC 606.
Other key results and highlights for the second quarter included:
Net paging unit losses were approximately 6,000 in the second quarter of 2018, down from approximately 19,000 in the first quarter of 2018 and consistent with second quarter 2017 levels.
The quarterly rate of wireless revenue erosion was 2.5 percent in the second quarter of 2018 versus 1.3 percent in the first quarter of 2018.
Total paging ARPU (average revenue per unit) was $7.41 in the second quarter of 2018, compared to $7.47 in the first quarter of 2018.
Software bookings for the 2018 second quarter were $18.5 million, an increase of 2.0 percent from the first quarter of 2018. Second quarter bookings included $9.4 million of operations bookings and $9.1 million of maintenance renewals.
Software backlog totaled $36.3 million at June 30, 2018, compared to $35.9 million in the first quarter of 2018.

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The revenue renewal rate for software maintenance in the second quarter of 2018 continued at greater than 99 percent.
Consolidated operating expenses (excluding depreciation, amortization and accretion) totaled $40.1 million in the second quarter of 2018, up slightly from $39.7 million in the first quarter of 2018.
Capital expenses were $2.3 million in the second quarter of 2018, compared to $1.2 million in the first quarter of 2018.
The number of full-time equivalent employees at June 30, 2018 totaled 607, compared to 604 at June 30, 2017.
Capital returned to stockholders in the second quarter of 2018 totaled $10.0 million, in the form of $2.5 million from dividends and $7.5 million from share repurchases.
The Company’s cash balance at June 30, 2018 was $94.1 million, down from $107.2 million at December 31, 2017.

2018 Year-To-Date Results:
Consolidated revenue for the first six months of 2018 was $83.7 million compared to $83.8 million in the first six months of 2017. As discussed above, unless otherwise stated, results for reporting periods beginning after January 1, 2018 are presented under ASC 606, while prior period amounts have not been adjusted, and continue to be reported in accordance with the Company’s historic accounting under ASC 605. As such, adjusted to exclude the adoption of ASC 606, consolidated revenue for the first six months of 2018 was $84.3 million compared to the $83.8 million in the first six months of 2017.

Spok.com
 
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For the six months ended
(Dollars in thousands)
June 30, 2018
June 30, 2018(1)
June 30, 2017
Change (2) 
(%)
Wireless revenue
 
 
 
 
Paging revenue
$46,132
$
46,132

$
49,544

(6.9
)%
Product and other revenue
1,795

1,795

1,955

(8.2
)%
Total wireless revenue
$
47,927

$
47,927

$
51,499

(6.9
)%
 
 
 
 
 
Software revenue
 
 
 
 
Operations revenue
$
16,934

$
16,210

$
13,082

23.9
 %
Maintenance revenue
18,881

20,114

19,188

4.8
 %
Total software revenue
35,815

36,324

32,270

12.6
 %
Total revenue
$
83,742

$
84,251

$
83,769

0.6
 %
(1) Adjusted to exclude the adoption of ASC 606.
(2) As compared against results adjusted to exclude the adoption of ASC 606.
GAAP net loss for the first six months of 2018 was $0.5 million, or $0.02 per share, compared to net income of $2.4 million, or $0.11 per share, in the first six months of 2017.

 
For the six months ended
(Dollars in thousands)
June 30, 2018
June 30, 2018(1)
June 30, 2017
Net (loss) income
$
(465
)
$
368

$
2,352

Diluted net (loss) income per share
$
(0.02
)
$
0.02

$
0.11

EBITDA
$
3,983

$
4,831

$
9,866

(1) Adjusted to exclude the adoption of ASC 606.
Management Commentary:
“Our performance in the second quarter of 2018 was in line with our seasonal expectations. We believe our year-to-date results provide a solid base as we enter the typically more robust second half of the year” said Vincent D. Kelly, president and chief executive officer. “We saw strong performance in a number of key operating measures and sequential improvements in subscriber retention, sales bookings, backlog levels, and operating expense management. These improvements allowed us to return $10.0 million of capital to our stockholders in the form of dividends and share repurchases and enhance our product offerings through our continued investments in our integrated communication platform, Spok Care Connect®.”
Kelly also noted that in addition to the Company’s quarterly financial performance, Spok made progress in several other areas, including product development, sales strategy and key strategic partnership agreements. “During the quarter, we announced partnerships with industry-leading organizations, including Bernoulli®

Spok.com
 
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Health, to enhance our clinical alarm management offering, and our participation in Zebra Technologies’ PartnerConnect channel partner program, to offer Zebra’s enterprise-class mobile devices to hospitals and health systems throughout North America. Last month, we strengthened our position as an industry thought leader with the release of the results of our eighth consecutive survey of mobile strategies in healthcare. Also, during the quarter we started working with 13 new customers. Finally, we continue to make significant progress in enhancing our Care Connect platform offering, adding experienced product and development leadership, staff and consulting resources.”
Michael W. Wallace, chief financial officer, said: “Continued expense management and strong financial discipline have allowed us to invest in our business for long-term growth. Our ability to align our expense base with the market demand we are seeing helped Spok to partially offset the additional expenses related to our investments in our sales and product platforms.”
Business Outlook:
For the full-year 2018, adjusted to exclude the adoption of ASC 606, the Company continues to expect total revenue to range from $161 million to $177 million, operating expenses (excluding depreciation, amortization and accretion) to range from $158 million to $165 million, and capital expenditures to range from $4 million to $8 million.
* * * * * * * * *
2018 Second-Quarter Call and Replay:
Spok plans to host a conference call for investors to discuss its 2018 second quarter results at 10:00 a.m. ET on Thursday, July 26, 2018. Dial-in numbers for the call are 334-323-0522 or 877-260-1479. The pass code for the call is 8594119. A replay of the call will be available from 1:00 p.m. ET on July 26, 2018 until 1:00 p.m. ET on Thursday, August 9, 2018. To listen to the replay, please register at http://tinyurl.com/Spok2018Q2earningsreplay. Please cut and paste this address into your browser, enter the registration information, and you will be given access to the replay.


* * * * * * * * *

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About Spok
Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count, count on Spok. For more information, visit spok.com or follow @spoktweets on Twitter.
Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.
Safe Harbor Statement under the Private Securities Litigation Reform Act: Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging products and services, continued demand for our software products and services, our ability to develop additional software solutions for our customers and manage our development as a global organization, the ability to manage operating expenses, future capital needs, competitive pricing pressures, competition from both traditional paging services and other wireless communications services, competition from other software providers, government regulation, reliance upon third-party providers for certain equipment and services, unauthorized breaches or failures in cybersecurity measures adopted by us and/or included in our products and services, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.
Tables to Follow

SPOK HOLDINGS, INC.
 
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
 
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
For the six months ended
 
 
 
6/30/2018
 
6/30/2017
 
6/30/2018
 
6/30/2017
 
Revenue:
 
 
 
 
 

 

 
Wireless
 
$
23,658

 
$
25,639

 
$
47,927

 
$
51,499

 
Software
 
16,970

 
16,686

 
35,815

 
32,270

 
Total revenue
 
40,628

 
42,325

 
83,742

 
83,769

 
Operating expenses:
 
 
 
 
 

 

 
Cost of revenue
 
7,400

 
7,190

 
15,133

 
14,226

 
Research and development
 
6,177

 
4,662

 
11,912

 
8,767

 
Service, rental and maintenance
 
7,698

 
7,944

 
15,448

 
16,010

 
Selling and marketing
 
6,093

 
5,329

 
12,562

 
11,251

 
General and administrative
 
12,741

 
11,939

 
24,704

 
23,649

 
Depreciation, amortization and accretion
 
2,669

 
2,851

 
5,382

 
6,074

 
Total operating expenses
 
42,778

 
39,915

 
85,141

 
79,977

 
% of total revenue
 
105.3
 %
 
94.3
%
 
101.7
 %
 
95.5
%
 
Operating (loss) income
 
(2,150
)
 
2,410

 
(1,399
)
 
3,792

 
% of total revenue
 
(5.3
)%
 
5.7
%
 
(1.7
)%
 
4.5
%
 
Interest income
 
342

 
154

 
625

 
276

 
Other income
 
102

 
89

 
54

 
58

 
(Loss) income before income taxes
 
(1,706
)
 
2,653

 
(720
)
 
4,126

 
Benefit from (provision for) income taxes
 
730

 
(1,155
)
 
255

 
(1,774
)
 
Net (loss) income
 
$
(976
)
 
$
1,498

 
$
(465
)
 
$
2,352

 
Basic net (loss) income per common share
 
$
(0.05
)
 
$
0.07

 
$
(0.02
)
 
$
0.12

 
Diluted net (loss) income per common share
 
(0.05
)
 
0.07

 
(0.02
)
 
0.11

 
Basic weighted average common shares outstanding
 
19,750,941

 
20,353,801

 
19,888,606

 
20,441,781

 
Diluted weighted average common shares outstanding
 
19,750,941

 
20,366,102

 
19,888,606

 
20,508,473

 
Cash dividends declared per common share
 
0.125

 
0.125

 
0.250

 
0.250

 
Key statistics:
 
 
 
 
 
 
 
 
 
Units in service
 
1,024

 
1,086

 
1,024

 
1,086

 
Average revenue per unit (ARPU)
 
$
7.41

 
$
7.52

 
$
7.42

 
$
7.58

 
Bookings
 
$
18,488

 
$
20,405

 
$
36,612

 
$
40,193

 
Backlog
 
$
36,295

 
$
43,455

 
$
36,295

 
$
43,455

 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 
 
 
 
 

Spok.com
 
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SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
6/30/2018
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wireless
 
$
23,658

 
$
24,269

 
$
24,579

 
$
25,110

 
$
25,639

 
$
25,860

 
$
26,535

 
$
27,024

Software
 
16,970

 
18,845

 
19,191

 
18,526

 
16,686

 
15,584

 
17,649

 
18,331

Total revenue
 
40,628

 
43,114

 
43,770

 
43,636

 
42,325

 
41,444

 
44,184

 
45,355

Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
7,400

 
7,712

 
7,122

 
7,069

 
7,190

 
7,036

 
7,482

 
7,639

Research and development
 
6,177

 
5,735

 
4,934

 
5,001

 
4,662

 
4,105

 
3,702

 
3,645

Service, rental and maintenance
 
7,698

 
7,750

 
7,617

 
7,875

 
7,944

 
8,066

 
7,989

 
8,253

Selling and marketing
 
6,093

 
6,490

 
6,039

 
5,533

 
5,329

 
5,922

 
5,855

 
5,955

General and administrative
 
12,741

 
11,964

 
11,695

 
12,058

 
11,939

 
11,710

 
11,277

 
10,605

Depreciation, amortization and accretion
 
2,669

 
2,713

 
2,774

 
2,775

 
2,851

 
3,223

 
3,176

 
3,229

Total operating expenses
 
42,778

 
42,364

 
40,181

 
40,311

 
39,915

 
40,062

 
39,481

 
39,326

% of total revenue
 
105.3
 %
 
98.3
%
 
91.8
%
 
92.4
%
 
94.3
%
 
96.7
%
 
89.4
%
 
86.7
%
Operating (loss) income
 
(2,150
)
 
750

 
3,589

 
3,325

 
2,410

 
1,382

 
4,703

 
6,029

% of total revenue
 
(5.3
)%
 
1.7
%
 
8.2
%
 
7.6
%
 
5.7
%
 
3.3
%
 
10.6
%
 
13.3
%
Interest income
 
342

 
283

 
229

 
214

 
154

 
122

 
99

 
67

Other income (expense)
 
102

 
(47
)
 
(282
)
 
359

 
89

 
(30
)
 
100

 
85

(Loss) income before income taxes
 
(1,706
)
 
986

 
3,536

 
3,898

 
2,653

 
1,474

 
4,902

 
6,181

Benefit from (provision for) income taxes
 
730

 
(475
)
 
(24,920
)
 
(171
)
 
(1,155
)
 
(620
)
 
(1,876
)
 
(2,123
)
Net (loss) income
 
$
(976
)
 
$
511

 
$
(21,384
)
 
$
3,727

 
$
1,498

 
$
854

 
$
3,026

 
$
4,058

Basic and diluted net (loss) income per common share
 
$
(0.05
)
 
$
0.03

 
$
(1.07
)
 
$
0.19

 
$
0.07

 
$
0.04

 
$
0.15

 
$
0.20

Basic weighted average common shares outstanding
 
19,750,941

 
20,027,800

 
19,987,763

 
19,977,263

 
20,353,801

 
20,530,739

 
20,529,958

 
20,541,275

Diluted weighted average common shares outstanding
 
19,750,941

 
20,153,291

 
19,987,763

 
20,008,321

 
20,366,102

 
20,585,542

 
20,529,958

 
20,541,275

Key statistics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Units in service
 
1,024

 
1,030

 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

Average revenue per unit (ARPU)
 
$
7.41

 
$
7.47

 
$
7.46

 
$
7.48

 
$
7.52

 
$
7.56

 
$
7.59

 
$
7.63

Bookings
 
$
18,488

 
$
18,124

 
$
19,190

 
$
18,327

 
$
20,405,000

 
$
19,788,000

 
$
20,025,000

 
$
18,659,000

Backlog
 
$
36,295

 
$
35,930

 
$
42,305

 
$
46,900

 
$
43,455

 
$
40,555

 
$
38,295

 
$
38,812

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS (a)
(In thousands)
 
 
 
 
 
 
 
6/30/2018
 
12/31/2017
 
 
(Unaudited)
 
 
Assets
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
94,068

 
$
107,157

Accounts receivable, net
 
35,574

 
32,279

Prepaid expenses and other
 
7,050

 
5,752

Inventory
 
1,505

 
1,672

Total current assets
 
138,197

 
146,860

Non-current assets:
 
 
 
 
Property and equipment, net
 
13,035

 
13,399

Goodwill
 
133,031

 
133,031

Intangible assets, net
 
6,667

 
7,917

Deferred income tax assets
 
46,344

 
47,679

Other non-current assets
 
1,431

 
1,675

Total non-current assets
 
200,508

 
203,701

Total assets
 
$
338,705

 
$
350,561

Liabilities and stockholders' equity
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
310

 
$
1,305

Accrued compensation and benefits
 
9,261

 
11,018

Accrued taxes
 
2,055

 
2,547

Deferred revenue
 
32,449

 
31,414

Other current liabilities
 
4,010

 
4,610

Total current liabilities
 
48,085

 
50,894

Non-current liabilities:
 
 
 
 
Deferred revenue
 
961

 
1,063

Other long-term liabilities
 
8,393

 
8,075

Total non-current liabilities
 
9,354

 
9,138

Total liabilities
 
57,439

 
60,032

Commitments and contingencies
 
 
 
 
Stockholders' equity:
 
 
 
 
Preferred stock
 
$

 
$

Common stock
 
2

 
2

Additional paid-in capital
 
92,102

 
99,819

Accumulated other comprehensive loss
 
(1,850
)
 
(1,088
)
Retained earnings
 
191,012

 
191,796

Total stockholders' equity
 
281,266

 
290,529

Total liabilities and stockholders' equity
 
$
338,705

 
$
350,561

 
 
 
 
 
(a) Slight variations in totals are due to rounding.






SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
For the six months ended
 
 
6/30/2018
 
6/30/2017
Cash flows provided by operating activities:
 
 
 
 
Net (loss) income
 
$
(465
)
 
$
2,352

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
 
Depreciation, amortization and accretion
 
5,382

 
6,074

Deferred income tax (benefit) expense
 
(472
)
 
1,069

Stock based compensation
 
2,501

 
1,953

Provisions for doubtful accounts, service credits and other
 
1,016

 
458

Adjustments of non-cash transaction taxes
 
(104
)
 
(700
)
Changes in assets and liabilities:
 
 
 
 
Accounts receivable
 
(2,986
)
 
(1,242
)
Prepaid expenses, inventory and other assets
 
(277
)
 
(2,684
)
Accounts payable, accrued liabilities and other
 
(3,394
)
 
(3,261
)
Deferred revenue
 
5,191

 
2,561

Net cash provided by operating activities
 
6,392

 
6,580

Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment
 
(3,464
)
 
(5,198
)
Net cash used in investing activities
 
(3,464
)
 
(5,198
)
Cash flows from financing activities:
 
 
 
 
Cash distributions to stockholders
 
(5,201
)
 
(10,239
)
Purchase of common stock for tax withholding on vested equity awards
 
(894
)
 

Purchase of common stock (including commissions)
 
(9,467
)
 
(10,024
)
Proceeds from issuance of common stock under the Employee Stock Purchase Plan
 
143

 
130

Net cash used in financing activities
 
(15,419
)
 
(20,133
)
Effect of exchange rate on cash
 
(598
)
 
86

Net decrease in cash and cash equivalents
 
(13,089
)
 
(18,665
)
Cash and cash equivalents, beginning of period
 
107,157

 
125,816

Cash and cash equivalents, end of period
 
$
94,068

 
$
107,151

Supplemental disclosure:
 
 
 
 
Income taxes paid
 
$
457

 
$
1,964

 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
 
CONSOLIDATED REVENUE
 
SUPPLEMENTAL INFORMATION (a)
 
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
 
6/30/2018
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
Revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Paging
 
$
22,824

 
$
23,308

 
$
23,624

 
$
24,128

 
$
24,572

 
$
24,972

 
$
25,441

 
$
25,944

 
Non-paging
 
834

 
961

 
955

 
982

 
1,067

 
888

 
1,094

 
1,080

 
Total wireless revenue
 
$
23,658

 
$
24,269

 
$
24,579

 
$
25,110

 
$
25,639

 
$
25,860

 
$
26,535

 
$
27,024

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Subscription
 
441

 
420

 
559

 
577

 
623

 
543

 
551

 
560

 
License
 
1,552

 
3,956

 
2,431

 
1,995

 
1,641

 
1,171

 
1,594

 
1,842

 
Services
 
4,363

 
4,071

 
5,437

 
5,189

 
3,650

 
3,354

 
4,500

 
5,578

 
Equipment
 
1,107

 
1,024

 
945

 
1,102

 
1,127

 
973

 
1,402

 
1,091

 
Operations revenue
 
$
7,463

 
$
9,471

 
$
9,372

 
$
8,863

 
$
7,041

 
$
6,041

 
$
8,047

 
$
9,071

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maintenance revenue
 
$
9,507

 
$
9,374

 
$
9,819

 
$
9,663

 
$
9,645

 
$
9,543

 
$
9,602

 
$
9,260

 
Total software revenue
 
$
16,970

 
$
18,845

 
$
19,191

 
$
18,526

 
$
16,686

 
$
15,584

 
$
17,649

 
$
18,331

 
 
 
Total revenue
 
$
40,628

 
$
43,114

 
$
43,770

 
$
43,636

 
$
42,325

 
$
41,444

 
$
44,184

 
$
45,355

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 




SPOK HOLDINGS, INC.
CONSOLIDATED OPERATING EXPENSES
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
6/30/2018
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
Cost of revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
$
4,853

 
$
4,874

 
$
4,374

 
$
4,330

 
$
4,613

 
$
4,490

 
$
4,611

 
$
4,469

Cost of sales
 
1,923

 
2,309

 
1,990

 
2,228

 
1,904

 
1,995

 
2,415

 
2,587

Stock based compensation
 
75

 
55

 
58

 
4

 
60

 
58

 
(108
)
 
57

Other
 
549

 
474

 
700

 
507

 
613

 
493

 
564

 
526

Total cost of revenue
 
7,400

 
7,712

 
7,122

 
7,069

 
7,190

 
7,036

 
7,482

 
7,639

Research and development
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
4,506

 
4,002

 
3,521

 
4,005

 
3,807

 
3,405

 
3,195

 
2,939

Outside services
 
1,481

 
1,513

 
1,361

 
849

 
659

 
516

 
511

 
569

Stock based compensation
 
90

 
71

 
(71
)
 
43

 
65

 
55

 
(82
)
 
46

Other
 
100

 
149

 
123

 
104

 
131

 
129

 
78

 
91

Total research and development
 
6,177

 
5,735

 
4,934

 
5,001

 
4,662

 
4,105

 
3,702

 
3,645

Service, rental and maintenance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
2,618

 
2,693

 
2,413

 
2,582

 
2,607

 
2,665

 
2,687

 
2,638

Site rent
 
3,538

 
3,496

 
3,471

 
3,534

 
3,604

 
3,620

 
3,618

 
3,626

Telecommunications
 
935

 
898

 
979

 
1,060

 
1,001

 
1,081

 
1,096

 
1,162

Stock based compensation
 
24

 
24

 
20

 
20

 
20

 
20

 
(29
)
 
15

Other
 
583

 
639

 
734

 
679

 
712

 
680

 
617

 
812

Total service, rental and maintenance
 
7,698

 
7,750

 
7,617

 
7,875

 
7,944

 
8,066

 
7,989

 
8,253

Selling and marketing
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,311

 
3,294

 
2,573

 
3,113

 
3,039

 
3,071

 
3,556

 
3,467

Commissions
 
1,397

 
1,774

 
1,634

 
1,234

 
1,121

 
1,202

 
1,248

 
1,317

Stock based compensation
 
135

 
135

 
93

 
84

 
99

 
101

 
(131
)
 
75

Advertising and events
 
996

 
1,158

 
1,481

 
952

 
840

 
1,281

 
889

 
866

Other
 
254

 
129

 
258

 
150

 
230

 
267

 
293

 
230

Total selling and marketing
 
6,093

 
6,490

 
6,039

 
5,533

 
5,329

 
5,922

 
5,855

 
5,955

General and administrative
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
4,340

 
4,416

 
3,649

 
4,569

 
4,420

 
4,439

 
4,426

 
4,076

Stock based compensation
 
943

 
949

 
774

 
711

 
755

 
722

 
(863
)
 
507

Bad debt
 
279

 
528

 
143

 
184

 
107

 
94

 
137

 
97

Facility rent and related costs
 
1,743

 
1,941

 
1,865

 
2,013

 
1,995

 
1,838

 
1,694

 
1,673

Outside services
 
3,023

 
2,122

 
2,924

 
2,351

 
2,507

 
2,627

 
2,430

 
2,247

Taxes, licenses and permits
 
1,024

 
1,080

 
1,120

 
1,077

 
1,034

 
989

 
976

 
1,164

Other
 
1,389

 
928

 
1,220

 
1,153

 
1,121

 
1,001

 
2,477

 
841

Total general and administrative
 
12,741

 
11,964

 
11,695

 
12,058

 
11,939

 
11,710

 
11,277

 
10,605

Depreciation, amortization and accretion
 
2,669

 
2,713

 
2,774

 
2,775

 
2,851

 
3,223

 
3,176

 
3,229

Operating expenses
 
$
42,778

 
$
42,364

 
$
40,181

 
$
40,311

 
$
39,915

 
$
40,062

 
$
39,481

 
$
39,326

Capital expenditures
 
$
2,299

 
$
1,164

 
$
2,179

 
$
1,816

 
$
2,353

 
$
2,851

 
$
1,878

 
$
1,396

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.



SPOK HOLDINGS, INC.
UNITS IN SERVICE ACTIVITY, MARKET SEGMENT, CHURN
AND AVERAGE REVENUE PER UNIT (ARPU) (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
6/30/2018
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
Paging units in service
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning units in service (000's)
 
1,030

 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

Gross placements
 
35

 
25

 
26

 
30

 
42

 
28

 
36

 
34

Gross disconnects
 
(41
)
 
(44
)
 
(40
)
 
(53
)
 
(47
)
 
(48
)
 
(49
)
 
(54
)
Net change
 
(6
)
 
(19
)
 
(14
)
 
(23
)
 
(5
)
 
(20
)
 
(13
)
 
(20
)
Ending units in service
 
1,024

 
1,030

 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

End of period units in service % of total (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Healthcare
 
81.5
 %
 
81.1
 %
 
80.7
 %
 
80.4
 %
 
80.4
 %
 
79.7
 %
 
79.3
 %
 
78.6
 %
Government
 
5.7
 %
 
5.9
 %
 
6.0
 %
 
6.1
 %
 
6.3
 %
 
6.4
 %
 
6.5
 %
 
6.7
 %
Large enterprise
 
6.0
 %
 
6.0
 %
 
6.0
 %
 
6.0
 %
 
6.1
 %
 
6.1
 %
 
6.2
 %
 
6.5
 %
Other(b)
 
6.8
 %
 
7.0
 %
 
7.2
 %
 
7.4
 %
 
7.3
 %
 
7.7
 %
 
8.0
 %
 
8.2
 %
Total
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Account size ending units in service (000's)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
85

 
88

 
0.092

 
95

 
98

 
102

 
106

 
110

101 to 1,000 units
 
197

 
198

 
0.198

 
201

 
204

 
214

 
217

 
222

>1,000 units
 
742

 
744

 
0.759

 
767

 
784

 
775

 
788

 
792

Total
 
1,024

 
1,030

 
1.049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

Account size net loss rate(c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
(3.8
)%
 
(4.7
)%
 
(3.6
)%
 
(2.8
)%
 
(3.7
)%
 
(3.4
)%
 
(3.9
)%
 
(3.5
)%
101 to 1,000 units
 
(0.6
)%
 
(10.0
)%
 
(1.1
)%
 
(1.8
)%
 
(4.5
)%
 
(1.3
)%
 
(2.3
)%
 
(2.6
)%
>1,000 units
 
(0.2
)%
 
(1.9
)%
 
(1.1
)%
 
(2.2
)%
 
1.1
 %
 
(1.7
)%
 
(0.5
)%
 
(1.2
)%
Total
 
(0.6
)%
 
(1.8
)%
 
(1.3
)%
 
(2.2
)%
 
(0.4
)%
 
(1.8
)%
 
(1.2
)%
 
(1.7
)%
Account size ARPU
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
$
12.04

 
$
12.13

 
$
12.11

 
$
12.23

 
$
12.16

 
$
12.22

 
$
12.25

 
$
12.34

101 to 1,000 units
 
8.34

 
8.47

 
8.58

 
8.62

 
8.61

 
8.66

 
8.63

 
8.64

>1,000 units
 
6.62

 
6.65

 
6.59

 
6.59

 
6.64

 
6.64

 
6.67

 
6.68

Total
 
$
7.41

 
$
7.47

 
$
7.46

 
$
7.48

 
$
7.52

 
$
7.56

 
$
7.59

 
$
7.63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) Other includes hospitality, resort and indirect units
(c) Net loss rate is net current period placements and disconnected units in service divided by prior period ending units in service.
 
 




SPOK HOLDINGS, INC.
RECONCILIATION FROM NET (LOSS) INCOME TO EBITDA (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
6/30/2018
 
3/31/2018
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
Reconciliation of net (loss) income to EBITDA (b):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net (loss) income
 
$
(976
)
 
$
511

 
$
(21,384
)
 
$
3,727

 
$
1,498

 
$
854

 
$
3,026

 
$
4,058

Less (plus): Benefit from (provision for) income taxes
 
(730
)
 
475

 
24,920

 
171

 
1,155

 
620

 
1,876

 
2,123

Plus (less): Other income (expense)
 
(102
)
 
47

 
282

 
(359
)
 
(89
)
 
30

 
(100
)
 
(85
)
Less: Interest income
 
(342
)
 
(283
)
 
(229
)
 
(214
)
 
(154
)
 
(122
)
 
(99
)
 
(67
)
Operating (loss) income
 
(2,150
)
 
750

 
3,589

 
3,325

 
2,410

 
1,382

 
4,703

 
6,029

Plus: depreciation, amortization and accretion
 
2,669

 
2,713

 
2,774

 
2,775

 
2,851

 
3,223

 
3,176

 
3,229

EBITDA (as defined by the Company)
 
$
519

 
$
3,463

 
$
6,363

 
$
6,100

 
$
5,261

 
$
4,605

 
$
7,879

 
$
9,258

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the six months ended
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6/30/2018
 
6/30/2017
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of net (loss) income to EBITDA (b):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net (loss) income
 
$
(465
)
 
$
2,352

 
 
 
 
 
 
 
 
 
 
 
 
Less (plus): Benefit from (provision for) income taxes
 
(255
)
 
1,774

 
 
 
 
 
 
 
 
 
 
 
 
Less: Other income
 
(54
)
 
(58
)
 
 
 
 
 
 
 
 
 
 
 
 
Less: Interest income
 
(625
)
 
(276
)
 
 
 
 
 
 
 
 
 
 
 
 
Operating (loss) income
 
(1,399
)
 
3,792

 
 
 
 
 
 
 
 
 
 
 
 
Plus: depreciation, amortization and accretion
 
5,382

 
6,074

 
 
 
 
 
 
 
 
 
 
 
 
EBITDA (as defined by the Company)
 
$
3,983

 
$
9,866

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
For the six months ended
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6/30/2018
 
6/30/2018
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of EBITDA to EBITDA adjusted to exclude the adoption of ASC 606 (b):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EBITDA (as defined by the Company)
 
$
519

 
$
3,983

 
 
 
 
 
 
 
 
 
 
 
 
Plus: Software revenue
 
1,166

 
509

 
 
 
 
 
 
 
 
 
 
 
 
(Less) plus: Cost of revenue
 
(21
)
 
5

 
 
 
 
 
 
 
 
 
 
 
 
(Less) plus: Selling and marketing
 
(105
)
 
334

 
 
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA (c)
 
$
1,559

 
$
4,831

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) EBITDA or earnings before interest, taxes, depreciation, amortization and accretion is a non-GAAP measure and is presented for analytical purposes only. Management and the Board of Directors rely on EBITDA for purposes of determining the Company’s capital allocation policies. EBITDA is also the starting point for the calculation of operating cash flow for purposes of determining whether management has achieved certain performance objectives in the Company’s short term and long term incentive plans. 
(c) Adjusted EBITDA represents EBITDA adjusted to exclude the adoption of ASC 606. Adjusted EBITDA is used by the Company for purposes of comparison to prior period results during its year of transition (2018) under the modified retrospective approach.