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Table of Contents

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
 
 
Form 10-Q
 
 
     
(Mark One)    
þ
  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the quarterly period ended June 30, 2011
     
o
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the transition period from          to          
 
Commission File Number: 0-51027
 
 
USA MOBILITY, INC.
(Exact name of registrant as specified in its charter)
 
 
     
DELAWARE
(State or other jurisdiction of incorporation)
  16-1694797
(I.R.S. Employer Identification No.)
     
6850 Versar Center, Suite 420
Springfield, Virginia
(Address of principal executive offices)
  22151-4148
(Zip Code)
 
(800) 611-8488
(Registrant’s telephone number, including area code)
 
N/A
(Former name, former address and former fiscal year if changed since last report)
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ  No o
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes þ     No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
 
Large accelerated filer o Accelerated filer þ Non-accelerated filer o Smaller reporting company o
(Do not check if a smaller reporting company)
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes o     No þ
 
22,104,254 shares of the registrant’s common stock ($0.0001 par value per share) were outstanding
as of July 22, 2011.
 


 

 
USA MOBILITY, INC.
 
QUARTERLY REPORT ON FORM 10-Q
 
Index
 
                 
        Page
 
PART I. FINANCIAL INFORMATION
  Item 1.     Financial Statements        
        Unaudited Condensed Consolidated Balance Sheets as of June 30, 2011 and December 31, 2010     2  
        Unaudited Condensed Consolidated Results of Operations for the Three and Six Months Ended June 30, 2011 and 2010     3  
        Unaudited Condensed Consolidated Statements of Cash Flows for the Six Months Ended June 30, 2011 and 2010     4  
        Unaudited Notes to Condensed Consolidated Financial Statements     5  
  Item 2.     Management’s Discussion and Analysis of Financial Condition and Results of Operations     22  
  Item 3.     Quantitative and Qualitative Disclosures About Market Risk     47  
  Item 4.     Controls and Procedures     49  
 
PART II. OTHER INFORMATION
  Item 1.     Legal Proceedings     49  
  Item 1A.     Risk Factors     49  
  Item 2.     Unregistered Sales of Equity Securities and Use of Proceeds     49  
  Item 5.     Other Information     49  
  Item 6.     Exhibits     49  
Signatures     50  
 EX-31.1
 EX-31.2
 EX-32.1
 EX-32.2
 EX-101 INSTANCE DOCUMENT
 EX-101 SCHEMA DOCUMENT
 EX-101 CALCULATION LINKBASE DOCUMENT
 EX-101 LABELS LINKBASE DOCUMENT
 EX-101 PRESENTATION LINKBASE DOCUMENT


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PART I. FINANCIAL INFORMATION
 
Item 1.   Financial Statements
 
USA MOBILITY, INC.
 
CONDENSED CONSOLIDATED BALANCE SHEETS
 
                 
    June 30,
    December 31,
 
    2011     2010  
    (In thousands)  
    (Unaudited)        
 
ASSETS
Current assets:
               
Cash and cash equivalents
  $ 29,470     $ 129,220  
Accounts receivable, net
    22,894       13,419  
Prepaid expenses and other
    3,800       2,638  
Inventory
    2,845       160  
Tax receivables
    6,420       5,004  
Escrow receivables
    7,319        
Deferred income tax assets, net
    9,043       3,915  
                 
Total current assets
    81,791       154,356  
Tax receivables
    191       191  
Property and equipment, net
    24,632       27,135  
Goodwill
    130,921        
Other intangible assets, net
    41,848       511  
Deferred income tax assets, net
    49,469       47,390  
Escrow receivables
    7,500        
Deferred financing costs, net
    1,135        
Other assets
    1,186       1,075  
                 
TOTAL ASSETS
  $ 338,673     $ 230,658  
                 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
               
Current portion of long-term debt
  $ 11,875     $  
Consideration payable
    7,319        
Accounts payable and accrued liabilities
    14,166       14,794  
Accrued compensation and benefits
    10,305       12,701  
Customer deposits
    3,769       718  
Deferred revenue
    12,129       6,268  
                 
Total current liabilities
    59,563       34,481  
Long-term debt, net of current portion
    25,947        
Consideration payable
    7,500        
Deferred revenue
    287        
Other long-term liabilities
    11,807       11,787  
                 
TOTAL LIABILITIES
    105,104       46,268  
                 
Commitments and contingencies
               
Stockholders’ equity:
               
Preferred stock
           
Common stock
    2       2  
Additional paid-in capital
    130,846       129,696  
Retained earnings
    102,721       54,692  
                 
TOTAL STOCKHOLDERS’ EQUITY
    233,569       184,390  
                 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
  $ 338,673     $ 230,658  
                 
 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.


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USA MOBILITY, INC.
 
 
                                 
    For the Three Months Ended June 30,     For the Six Months Ended June 30,  
    2011     2010     2011     2010  
    (In thousands, except share and per share amounts)  
          (Unaudited)        
 
Revenues:
                               
Service, rental and maintenance, net of service credits
  $ 49,286     $ 56,380     $ 99,478     $ 115,806  
Product sales, net of credits
    15,885       2,732       23,027       6,090  
                                 
Total revenues
    65,171       59,112       122,505       121,896  
                                 
Operating expenses:
                               
Cost of products sold
    7,077       1,134       9,502       2,343  
Service, rental and maintenance
    16,187       17,175       32,649       36,116  
Selling and marketing
    6,589       4,394       11,510       8,951  
General and administrative
    13,866       15,924       29,494       31,736  
Severance and restructuring
    17       41       50       355  
Depreciation, amortization and accretion
    5,298       6,698       9,838       14,002  
                                 
Total operating expenses
    49,034       45,366       93,043       93,503  
                                 
Operating income
    16,137       13,746       29,462       28,393  
Interest (expense) income, net
    (862)       4       (1,118)       7  
Other income, net
    7,692       180       7,897       258  
                                 
Income before income tax expense (benefit)
    22,967       13,930       36,241       28,658  
Income tax expense (benefit)
    4,372       841       (23,005)       6,684  
                                 
Net income
  $ 18,595     $ 13,089     $ 59,246     $ 21,974  
                                 
Basic net income per common share
  $ 0.84     $ 0.59     $ 2.68     $ 0.98  
                                 
Diluted net income per common share
  $ 0.82     $ 0.58     $ 2.64     $ 0.96  
                                 
Basic weighted average common shares outstanding
    22,086,848       22,307,488       22,075,185       22,479,834  
                                 
Diluted weighted average common shares outstanding
    22,551,862       22,620,707       22,443,417       22,793,827  
                                 
Cash dividends declared per common share
  $ 0.25     $ 0.25     $ 0.50     $ 0.50  
                                 
 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.


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USA MOBILITY, INC.
 
 
                 
    For the Six Months Ended June 30,  
    2011     2010  
    (In thousands and unaudited)  
 
Cash flows from operating activities:
               
Net income
  $ 59,246     $ 21,974  
Adjustments to reconcile net income to net cash provided by operating activities:
               
Depreciation, amortization and accretion
    9,838       14,002  
Amortization of deferred financing costs
    273        
Deferred income tax (benefit) expense
    (23,371)       6,577  
Amortization of stock based compensation
    679       534  
Provisions for doubtful accounts, service credits and other
    490       2,400  
Settlement of non-cash transaction taxes
    308       (667)  
(Gain)/Loss on disposals of property and equipment
    (37)       22  
(Gain)/Loss on disposals of narrow band PCS licenses
    (7,500)        
Changes in assets and liabilities:
               
Accounts receivable
    (1,600)       1,996  
Prepaid expenses, intangibles and other assets
    1,669       (17)  
Accounts payable and accrued liabilities
    (8,936)       (6,188)  
Customer deposits and deferred revenue
    1,777       (833)  
                 
Net cash provided by operating activities
    32,836       39,800  
                 
Cash flows from investing activities:
               
Purchases of property and equipment
    (3,355)       (2,288)  
Proceeds from disposals of property and equipment
    35       58  
Proceeds from disposals of narrow band PCS licenses
    7,500        
Acquisitions, net of cash acquired
    (134,217)        
                 
Net cash used in investing activities
    (130,037)       (2,230)  
                 
Cash flows from financing activities:
               
Issuance of debt
    24,044        
Repayment of debt
    (14,125)        
Deferred financing costs
    (1,408)        
Cash dividends to stockholders
    (11,060)       (11,151)  
Purchase of common stock
          (6,887)  
                 
Net cash used in financing activities
    (2,549)       (18,038)  
                 
Net (decrease) increase in cash and cash equivalents
    (99,750)       19,532  
Cash and cash equivalents, beginning of period
    129,220       109,591  
                 
Cash and cash equivalents, end of period
  $ 29,470     $ 129,123  
                 
Supplemental disclosure:
               
Interest paid
  $ 685     $  
                 
Income taxes paid
  $ 817     $ 362  
                 
Non-cash financing activities
  $ 27,750     $  
                 
 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.


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USA MOBILITY, INC.
 
 
(1) Preparation of Interim Financial Statements  — The condensed consolidated financial statements of USA Mobility, Inc. and subsidiaries (“USA Mobility” or the “Company”) have been prepared in accordance with the rules and regulations of the United States Securities and Exchange Commission (the “SEC”). Amounts shown on the condensed consolidated results of operations within the operating expense categories of cost of products sold; service, rental and maintenance; selling and marketing; and general and administrative are recorded exclusive of severance and restructuring and depreciation, amortization and accretion. These items are shown separately on the condensed consolidated results of operations within operating expenses.
 
The financial information included herein, other than the condensed consolidated balance sheet as of December 31, 2010, has been prepared without audit. The condensed consolidated balance sheet at December 31, 2010 has been derived from, but does not include all the disclosures contained in the audited consolidated financial statements for the year ended December 31, 2010. In the opinion of management, these unaudited statements include all adjustments and accruals that are necessary for a fair presentation of the results of all interim periods reported herein. All adjustments are of a normal recurring nature except for adjustments related to the acquisition of Amcom Software, Inc. and subsidiary (“Amcom”).
 
These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and accompanying notes included in USA Mobility’s Annual Report on Form 10-K for the year ended December 31, 2010 (the “2010 Annual Report”). The results of operations for the interim periods presented are not necessarily indicative of the results that may be expected for a full year.
 
The condensed consolidated financial statements include the accounts of USA Mobility and all of its wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated in consolidation.
 
The preparation of financial statements in conformity with accounting principles generally accepted in the United States (“GAAP”) requires management to make judgments, estimates and assumptions that affect the amount reported in the Company’s condensed consolidated financial statements and accompanying notes. Actual results could differ materially from those estimates.
 
(2) Business  — USA Mobility is a leading provider of wireless messaging, mobile voice and data and unified communications solutions in the United States. In addition, through Amcom, the Company provides mission critical unified communications solutions for contact centers, emergency management, mobile event notification and Smartphone messaging. The combined product offering is capable of addressing a customer’s mission critical communication needs. Amcom is a recognized leader in delivering software solutions, which enable seamless, critical communications. Amcom’s unified communications suite (include solutions for contact centers, emergency management, mobile event notification, and messaging) connects people across a universe of devices that is constantly expanding. Amcom’s products are used by leading organizations in healthcare, hospitality, education, business, and government.
 
USA Mobility provides one-way and two-way messaging services. One-way messaging consists of numeric and alphanumeric messaging services. Numeric messaging services enable subscribers to receive messages that are composed entirely of numbers, such as a phone number, while alphanumeric messages may include numbers and letters which enable subscribers to receive text messages. Two-way messaging services enable subscribers to send and receive messages to and from other wireless messaging devices, including pagers, personal digital assistants and personal computers. USA Mobility also offers voice mail, personalized greeting, message storage and retrieval and equipment loss and/or maintenance protection to both one-way and two-way messaging subscribers. These services are commonly referred to as wireless messaging and information services.
 
(3) Risks and Other Important Factors  — See “Item 1A. Risk Factors” of Part II of this Quarterly Report on Form 10-Q (“Quarterly Report”) and the 2010 Annual Report, which describes key risks associated with USA Mobility’s operations and industry.


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Based on current and anticipated levels of operations, USA Mobility’s management believes that the Company’s net cash provided by operating activities, together with cash on hand, should be adequate to meet its cash requirements for the foreseeable future.
 
In the event that net cash provided by operating activities and cash on hand are not sufficient to meet future cash requirements, USA Mobility may be required to reduce planned capital expenses, reduce or eliminate its cash dividends to stockholders, and/or sell assets or seek additional financing. USA Mobility can provide no assurance that reductions in planned capital expenses or proceeds from asset sales would be sufficient to cover shortfalls in available cash or that additional financing would be available or, if available, offered on acceptable terms.
 
USA Mobility believes that future fluctuations in its revenues and operating results may occur due to many factors, particularly the decreased demand for its messaging services and unsuccessfully integrating Amcom into its business. If the rate of decline for the Company’s messaging services exceeds its expectations, revenues may be negatively impacted, and such impact could be material. USA Mobility’s plan to consolidate its networks may also negatively impact revenues as customers may experience a reduction in, and possible disruptions of, service in certain areas. USA Mobility may also not achieve all of the anticipated benefits of the Amcom acquisition. Under these circumstances, USA Mobility may be unable to adjust spending in a timely manner to compensate for any future revenue shortfall. It is possible that, due to these fluctuations, USA Mobility’s revenue or operating results may not meet the expectations of investors, which could reduce the value of USA Mobility’s common stock and impact the Company’s ability to make future cash dividends to stockholders.
 
(4) Recent and New Accounting Pronouncements  — On May 12, 2011, the Financial Accounting Standards Board (the “FASB”) issued FASB Accounting Standards Update (“ASU”) 2011-04, Fair Value Measurement: Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements in U.S. GAAP and IFRSs, which amends Accounting Standards Codification (“ASC”) 820. ASU 2011-04 establishes a global standard for applying fair value measurement. ASU 2011-04 is effective immediately and the adoption did not have any impact on the Company’s financial position or results of operations.
 
Other ASUs issued during the six months ended June 30, 2011 are not applicable to the Company and are not anticipated to have an effect on the Company’s financial position or results of operations.
 
(5) Acquisition  — For the acquisition described below, the results of operations and the estimated fair value of the assets acquired and liabilities assumed have been included in the Company’s condensed consolidated financial statements from the date of the acquisition, March 3, 2011.
 
Amcom Software, Inc.  On March 3, 2011, the Company acquired Amcom pursuant to an Agreement and Plan of Merger (the “Merger Agreement”) by and among the Company, Arch Wireless, Inc., a Delaware corporation and a wholly owned subsidiary of the Company (“Arch”), USMO Acquisition Co., a Delaware corporation (“Merger Sub”), Amcom, a Delaware corporation, the stockholders of Amcom named therein and Norwest Equity Partners IX, L.P., as the stockholders’ representative.
 
The Company believes the acquisition will greatly expand its product portfolio and the value offered to existing and prospective customers. Amcom specializes in solutions for call center automation, emergency management, mobile event notification, and Smartphone messaging. The combined product offering is capable of addressing a customer’s mission critical communication needs.
 
Pursuant to the terms and subject to the conditions of the Merger Agreement, the Merger Sub merged with and into Amcom, with Amcom surviving the merger and becoming an indirect wholly owned subsidiary of the Company. The aggregate merger consideration the Company paid to the stockholders and stock option holders of Amcom was approximately $141.6 million, $15.0 million of which was placed into an escrow fund to satisfy potential working capital adjustments and indemnification liabilities of Amcom and its stockholders. The acquisition was funded by approximately $117.5 million of cash on hand and new debt of $24.1 million through a credit facility provided by Wells Fargo Capital Finance, LLC (“Wells Fargo”). The acquisition also resulted in the


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
assumption of existing Wells Fargo debt of $27.8 million (see Note 14). The debt is secured by a lien on substantially all of the existing assets, interests in assets and proceeds owned or acquired by the Company. The Company also acquired cash of $7.4 million from Amcom.
 
The purchase price is allocated to underlying assets and liabilities based on their estimated fair values at the date of acquisition. The preliminary purchase price allocation includes goodwill and other intangible assets. Recognition of goodwill is largely attributed to the assembled workforce of Amcom and other factors. Goodwill is currently assigned to the Company’s software operations, which is a reportable segment for the quarter ended June 30, 2011 (see Note 22). None of the goodwill recognized from the Amcom acquisition is expected to be deductible for income tax purposes. During the second quarter of 2011, the Company reduced accounts payable and accrued expenses and other liabilities by $0.1 million with an offsetting reduction to goodwill. The Company will continue to identify potential adjustments related to the working capital adjustment to be included in the purchase price and the fair value of assets acquired and liabilities assumed. The Company anticipates finalizing the purchase price as soon as practicable but no later than one-year from the acquisition date or March 3, 2012. The following table represents the preliminary purchase price allocation as adjusted through June 30, 2011:
 
         
    (Dollars in thousands)  
 
Cash and cash equivalents
  $ 15,758  
Receivables
    8,366  
Inventory
    1,965  
Prepaids and other current assets
    5,023  
Property and equipment
    1,358  
Other intangibles
    43,539  
Goodwill
    131,058  
Other assets
    70  
Accounts payable and accrued expenses
    (13,876)  
Customer deposits
    (3,347)  
Deferred revenue
    (4,074)  
Deferred income tax liabilties
    (16,161)  
Long-term debt
    (27,750)  
Other liabilities
    (334)  
         
Preliminary acquisition consideration
  $ 141,595  
         
 
The purchase includes the assumption of gross customer accounts receivable totaling $8.7 million. The Company estimates that approximately $0.3 million of these receivables will not be collected. Therefore, the receivables are recorded at the estimated fair value of $8.4 million. Cash and cash equivalents include $8.4 million transferred to Amcom by the Company on March 3, 2011 to redeem outstanding stock options and settle other expenses on March 11, 2011. Accounts payable and accrued expenses include a liability of $8.4 million for the redemption of these stock options and other expenses.
 
In allocating the purchase price, the Company considered, among other factors, analyses of historical financial performance and estimates of future performance of Amcom’s contracts. The components of intangible assets associated with the acquisition were customer-related, marketing-related, contract-based and technology-based valued preliminarily at $25.0 million, $5.7 million, $5.7 million and $7.1 million, respectively. Customer-related intangible assets represent the underlying relationships and agreements with Amcom’s existing customers. Marketing-related intangible assets represent the fair value of the Amcom trade name. Contract-based intangible assets are for non-compete agreements with two executives and represent the amount of lost business that could occur if the executives, in the absence of non-compete agreements, were to compete with the Company.


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Technology-based intangible assets represent internally developed software applications that are used in Amcom’s operations.
 
The following unaudited pro forma summary presents consolidated information of the Company as if the acquisition had occurred at the beginning of the periods presented. The pro forma financial information is presented for informational purposes only and is not indicative of the results of operations that would have been achieved if the acquisition and borrowings with Wells Fargo had occurred at the beginning of the periods presented. These amounts have been calculated after applying the Company’s accounting policies and adjusting the results of Amcom to reflect the additional amortization expense resulting from recognizing intangible assets, the interest expense effect of the financing necessary to complete the acquisition and the consequential tax effects.
 
                 
    For the Six Months
 
    Ended June 30,  
    2011     2010  
    (Dollars in thousands)  
 
Revenues
  $ 126,173     $ 142,487  
Net income
    52,876       55,419  
Basic net income per common share
    2.40       2.47  
Diluted net income per common share
    2.36       2.43  
 
During the six months ended June 30, 2011, the Company expensed $2.7 million in transaction costs related to the acquisition. These costs were included in general and administrative expenses in the accompanying condensed consolidated results of operations. The pro forma net income presented does not include these non-recurring expenses for transaction costs.
 
(6) Prepaid Expenses and Other  — Prepaid expenses and other were as follow for the periods stated:
 
                 
    June 30,
    December 31,
 
    2011     2010  
    (Dollars in thousands)  
 
Other receivables
  $ 815     $ 767  
Deposits
    43       82  
Prepaid insurance
    437       616  
Prepaid rent
    143       282  
Prepaid repairs and maintenance
    412       690  
Prepaid taxes
    239       111  
Prepaid expenses
    1,687       53  
Other
    24       37  
                 
Total prepaid expenses and other
  $ 3,800     $ 2,638  
                 
 
(7) Inventory  — Inventory consisted of third party hardware and software held for resale. Included in inventory at June 30, 2011 was $0.4 million of labor costs associated with implementation services, software integration, and training services for contracts in progress as of June 30, 2011. Such costs will be recognized as


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
expense in the period the revenue is recognized. The consolidated balances consisted of the following for the periods stated:
 
                 
    June 30,
    December 31,
 
    2011     2010  
    (Dollars in thousands)  
 
Purchased hardware and software, net
  $ 2,495     $ 160  
Work in process
    350        
                 
Total inventory
  $ 2,845     $ 160  
                 
 
(8) Depreciation, Amortization and Accretion  — The total depreciation, amortization and accretion expenses related to property and equipment, amortizable intangible assets, and asset retirement obligations for the three months ended June 30, 2011 and 2010 were $3.6 million and $6.7 million and six months ended June 30, 2011 and 2010 were $7.6 million and $14.0 million, respectively, for wireless operations; and $1.7 million and $2.2 million for software operations for the three months and six months ended June 30, 2011, respectively. The consolidated balances consisted of the following for the periods stated:
 
                                 
    For the Three
    For the Six
 
    Months Ended
    Months Ended
 
    June 30,     June 30,  
    2011     2010     2011     2010  
    (Dollars in thousands)  
 
Depreciation
  $ 3,466     $ 6,227     $ 7,250     $ 13,028  
Amortization
    1,629       189       2,183       377  
Accretion
    203       282       405       597  
                                 
Total depreciation, amortization and accretion
  $ 5,298     $ 6,698     $ 9,838     $ 14,002  
                                 
 
(9) Goodwill and Amortizable Intangible Assets  — During the second quarter of 2011, the Company reduced the carrying amount of the goodwill recognized as a result of the Amcom acquisition by $0.1 million due to purchase accounting adjustments (see Note 5). Also during the second quarter of 2011, the Company reduced goodwill by $0.2 million to reflect working capital adjustments as provided for in the Merger Agreement. Goodwill is not amortized. The Company is required to evaluate goodwill for a reporting unit for impairment at least annually and between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying amount. The Company has selected the fourth quarter to perform its annual impairment test. For this determination, software operations is considered the reporting unit. If the fair value of the reporting unit is less than its carrying value, an impairment loss is required to be recorded to the extent that the implied value of goodwill within the reporting unit is less than the carrying value.
 
Other intangible assets were recorded at fair value at the date of acquisition and amortized over periods generally ranging from two to fifteen years.
 
The gross carrying amount of amortizable intangible assets for the wireless operations was $0.4 million, and $43.6 million for software operations. The accumulated amortization for wireless operations was $0.1 million, and


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
$2.0 million for software operations. The net consolidated balance of amortizable intangible assets consisted of the following:
 
                             
        June 30, 2011  
    Useful Life
  Gross Carrying
    Accumulated
       
    (In Years)   Amount     Amortization     Net Balance  
        (Dollars in thousands)  
 
Customer relationships
  10   $ 25,002     $ (833)     $ 24,169  
Acquired technology
  2 - 4     7,083       (670)       6,413  
Non-compete
  3 - 5     6,182       (491)       5,691  
Trademark
  15     5,702       (127)       5,575  
                             
Total amortizable intangible assets
      $ 43,969     $ (2,121)     $ 41,848  
                             
 
Estimated amortization of intangible assets for future periods is as follows:
 
         
    (Dollars in thousands)  
 
For the remaining six months ending December 31, 2011
  $ 3,091  
For the year ending:
       
December 31, 2012
    6,183  
December 31, 2013
    5,750  
December 31, 2014
    5,564  
December 31, 2015
    4,286  
Thereafter
    16,974  
 
(10) Other Assets  — Other assets were as follow for the periods stated:
 
                 
    June 30,
    December 31,
 
    2011     2010  
    (Dollars in thousands)  
 
Deposits
  $ 367     $ 256  
Other assets
    819       819  
                 
Total other assets
  $ 1,186     $ 1,075  
                 
 
(11) Accounts Payable and Accrued Liabilities  — Accounts payable and accrued were as follow for the periods stated:
 
                 
    June 30,
    December 31,
 
    2011     2010  
    (Dollars in thousands)  
 
Accounts payable
  $ 1,952     $ 3,284  
Accrued network costs
    1,509       1,695  
Accrued taxes
    5,258       4,547  
Asset retirement obligations — short-term
    1,560       2,027  
Accrued outside services
    1,965       1,473  
Accrued other
    1,106       1,110  
Escheat liability — short-term
    426       548  
Accrued interest
    171        
Deferred rent — short-term
    203       83  
Dividends payable
    16       27  
                 
Total accounts payable and accrued liabilities
  $ 14,166     $ 14,794  
                 


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Accrued taxes are based on the Company’s estimate of outstanding state and local taxes. This balance may be adjusted in the future as the Company settles with various taxing jurisdictions.
 
(12) Asset Retirement Obligations  — The Company recognizes liabilities and corresponding assets for future obligations associated with the retirement of assets. USA Mobility has paging equipment assets, principally transmitters, which are located on leased locations. The underlying leases generally require the removal of equipment at the end of the lease term; therefore, a future obligation exists.
 
At December 31, 2010, the Company had recognized cumulative asset retirement costs of $2.3 million. During the first quarter of 2011, the Company recorded an increase of $36,900 in asset retirement costs. During the second quarter of 2011, there was no change to asset retirement costs. At June 30, 2011 cumulative asset retirement costs were $2.4 million. The asset retirement cost additions during the six months ended June 30, 2011 reflect increased paging equipment assets that are being depreciated over the related estimated life of 57 months. The asset retirement costs, and the corresponding liabilities, that have been recorded to date generally relate to either current plans to consolidate networks or to the removal of assets at an estimated future terminal date.
 
The components of the changes in the asset retirement obligation liabilities were as follows:
 
                         
    Short-Term
    Long-Term
       
    Portion     Portion     Total  
    (Dollars in thousands)  
 
Balance at December 31, 2010
  $ 2,027     $ 8,194     $ 10,221  
Accretion
    53       352       405  
Additions
          37       37  
Reclassifications
    791       (791)        
Amounts paid
    (1,311)             (1,311)  
                         
Balance at June 30, 2011
  $ 1,560     $ 7,792     $ 9,352  
                         
 
The balances above were included with accounts payable and accrued liabilities and other long-term liabilities, respectively, at June 30, 2011.
 
(13) Deferred Revenue  — Deferred revenue on a consolidated basis at June 30, 2011 was $12.1 million for the current portion and $0.3 million for the non-current portion. Deferred revenue at June 30, 2011 primarily consists of unearned maintenance revenue and customer deposits for installation services. Unearned maintenance revenue represents a contractual liability to provide maintenance support over a defined period of time for which payment has generally been received. Customer deposits for installation represent a contractual liability to provide installation services for which payments have been received. The Company will recognize revenue when the service or software is provided or otherwise meets the revenue recognition criteria.
 
The following table outlines the expected future recognition of deferred revenue at June 30, 2011:
 
         
    (Dollars in thousands)
 
For the quarter ending:
       
September 30, 2011
  $ 5,885  
December 31, 2011
    2,151  
March 31, 2012
    1,665  
June 30, 2012
    2,428  
Thereafter
    287  
 
(14) Long-Term Debt — The Company entered into an Amended and Restated Credit Agreement (“Credit Agreement”) with Wells Fargo to finance a portion of the consideration to acquire Amcom. The Credit Agreement provides for a maximum term loan amount of $42.5 million and a maximum revolver amount of $10.0 million. Both


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
the term loan and revolver are subject to mandatory repayments commencing on June 30, 2011 with full repayment of both the term loan and revolver by September 3, 2014. The debt is secured by a lien on substantially all of the existing assets, interests in assets and proceeds owned or acquired by the Company. During the three months ended June 30, 2011, the Company repaid $14.1 million of its debt obligation of which $3.1 million was a mandatory repayment. As of June 30, 2011 the total debt outstanding was $37.8 million. The Company also had outstanding a letter of credit of $0.6 million in support of a customer which was released in July 2011.
 
Both the term loan and revolver are subject to variable interest rates. The Company may elect to pay interest at:
 
1. the LIBOR Rate (as defined in the Credit Agreement) plus 3.75% or
 
2. the Base Rate (as defined in the Credit Agreement) plus 3.75%.
 
The LIBOR Rate is defined as the greater of (a) 1.5% or (b) the published rate per annum for LIBOR from a designated reporting service. The Base Rate means the greatest of (a) 2.5% per annum, (b) the Base LIBOR Rate (as defined), (c) the Federal Funds rate plus 1/2%, or (d) Wells Fargo’s announced prime rate.
 
The Company may make a LIBOR Rate election for any amount of its debt for a period of 1, 2 or 3 months at a time; however, the Company may not have more than 5 individual LIBOR Rate loans in effect at any given time. The Company may only exercise the LIBOR Rate election for an amount of at least $1.0 million.
 
As of June 30, 2011 the Company has elected the LIBOR Rate option and owes interest on its outstanding debt at 5.25% (the LIBOR Rate floor of 1.5% plus 3.75%). Based on currently prevailing interest rates the Company expects that it will continue to elect the LIBOR Rate option for amounts outstanding under the Credit Agreement.
 
The Company is exposed to changes in interest rates, primarily as a result of using bank debt to finance its acquisition of Amcom. The floating interest rate debt exposes the Company to interest rate risk, with the primary interest rate exposure resulting from changes in the LIBOR Rate should the LIBOR Rate exceed the floor of 1.5%. As of June 30, 2011, the Company has no derivative financial instruments outstanding to manage its interest rate risk.
 
The table below presents principal cash flows and related interest rates by year of maturity of the Company’s debt.
 
         
    (Dollars in thousands)  
 
Revolving Loan at LIBOR with a minimum rate of 1.5% and margin rate of 3.75%. Interest rate at June 30, 2011 of 5.25%.
       
Due Through June 30, 2012
  $ 3,750  
Thereafter
    4,447  
         
Total Revolver
    8,197  
         
Term Loan at LIBOR with a minimum rate of 1.5% and margin rate of 3.75%. Interest rate at June 30, 2011 of 5.25%.
       
Due Through June 30, 2012
    8,125  
Due Through June 30, 2013
    9,375  
Due Through June 30, 2014
    7,500  
Thereafter(1)
    4,625  
         
Total Term Loan
    29,625  
         
Total debt outstanding at June 30, 2011
  $ 37,822  
         
 
 
(1) The maturity date for the Term Loan is September 3, 2014.


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
 
The Company is subject to certain financial covenants on a quarterly basis under the terms of its Credit Agreement. These financial covenants consist of a leverage ratio, a fixed charge coverage ratio, and minimum maintenance fee revenue. The Company is required to comply with these covenants starting on June 30, 2011. The Company is in compliance with all of the required financial covenants as of June 30, 2011.
 
(15) Other Long-Term Liabilities  — Other long-term liabilities at June 30, 2011 were as follow for the periods stated:
 
                 
    June 30,
    December 31,
 
    2011     2010  
    (Dollars in thousands)  
 
Asset retirement obligations — long-term
  $ 7,792     $ 8,194  
Cash award — 2009 LTIP
    1,774       1,453  
Dividends payable — LTIP
    1,189       1,021  
Escheat liability — long-term
    668       730  
Deferred rent and other
    384       389  
                 
Total other long-term liabilities
  $ 11,807     $ 11,787  
                 
 
(16) Stockholders’ Equity  — The authorized capital stock of the Company consists of 75 million shares of common stock, par value $0.0001 per share, and 25 million shares of preferred stock, par value $0.0001 per share.
 
Changes in Stockholders’ Equity.  Changes in stockholders’ equity for the six months ended June 30, 2011 consisted of:
 
         
    (Dollars in thousands)  
 
Balance at January 1, 2011
  $ 184,390  
Net income for the six months ended June 30, 2011
    59,246  
Cash dividends declared
    (11,217)  
Issued, purchased, retired common stock, and other
    471  
Amortization of stock based compensation
    679  
         
Balance at June 30, 2011
  $ 233,569  
         
 
General.  At June 30, 2011 and December 31, 2010, there were 22,100,815 and 22,066,805 shares of common stock outstanding, respectively, and no shares of preferred stock outstanding.
 
At June 30, 2011, the Company had no stock options outstanding.
 
In connection with and prior to the November 2004 merger of Arch and Metrocall Holdings, Inc. (“Metrocall”) and subsidiaries, the Company established the USA Mobility, Inc. Equity Incentive Plan (the “Equity Plan”). Under the Equity Plan, the Company has the ability to issue up to 1,878,976 shares of its common stock to eligible employees and non-executive members of its Board of Directors in the form of shares of common stock, stock options, shares of restricted common stock (“restricted stock”), restricted stock units (“RSUs”) or stock grants. Restricted stock awarded under the Equity Plan entitles the stockholder to all rights of common stock ownership except that the restricted stock may not be sold, transferred, exchanged, or otherwise disposed of during the restriction period, which will be determined by the Compensation Committee of the Board of Directors of the Company. RSUs are generally convertible into shares of common stock pursuant to the Restricted Stock Unit Agreement when the appropriate vesting conditions have been satisfied.


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
The following table summarizes the activities under the Equity Plan from inception through June 30, 2011:
 
         
    Activity  
 
Equity securities approved
    1,878,976  
Less: Equity securities issued to eligible employees
       
2005 LTIP
    (103,937)  
2006 LTIP(1)
    (183,212)  
2009 LTIP
    (337,147)  
2011 LTIP
    (211,587)  
STIP(2)
    (108,254)  
Less: Equity securities issued to non-executive members of the Board of Directors
       
Restricted stock
    (71,114)  
Common stock(3)
    (28,696)  
Add: Equity securities forfeited by eligible employees
       
2005 LTIP
    22,488  
2006 LTIP
    21,358  
2009 LTIP
    80,104  
Add: Restricted stock forfeited by the non-executive members of the Board of Directors
    3,985  
         
Total available at June 30, 2011
    962,964  
         
 
 
(1) On November 14, 2008, the Company’s Board of Directors approved an additional grant of 7,129 shares of restricted stock under the 2006 LTIP Initial Target Award to eligible employees. In March 2009, the Company’s Board of Directors approved an additional grant of 43,511 shares of common stock as an Additional Target Award under the 2006 LTIP to eligible employees.
 
(2) Pursuant to his employment agreement, Mr. Vincent D. Kelly, the Company’s President and Chief Executive Officer (“CEO”), received 50 percent of his Short-Term Incentive Plan (“STIP”) award in common stock of the Company. In relation to his 2009 STIP award, on March 4, 2010 Mr. Kelly received 60,799 shares of common stock based on the closing stock price on February 26, 2010 of $11.26 per share. In relation to his 2010 STIP award, on March 4, 2011 Mr. Kelly received 47,455 shares of common stock based on the closing stock price on February 25, 2011 of $15.21 per share.
 
(3) 19,605 existing RSUs were converted into shares of the Company’s common stock and issued to the non-executive members of the Company’s Board of Directors on March 17, 2008. In addition, 9,091 shares of common stock have been issued in lieu of cash payments to the non-executive members of the Company’s Board of Directors for services performed.
 
2009 Long-Term Incentive Plan (“LTIP”).  On January 6, 2009, the Company’s Board of Directors approved a long-term incentive program that included a cash component and a stock component in the form of RSUs based upon achievement of expense reduction and earnings before interest, taxes, depreciation, amortization and accretion goals during the Company’s 2012 calendar year and continued employment with the Company. RSUs were granted under the Equity Plan pursuant to a Restricted Stock Unit Agreement based upon the closing price per share of the Company’s common stock on January 15, 2009 of $12.01. The Company’s Board of Directors awarded 329,416 RSUs to certain eligible employees and also approved that future cash dividends related to the existing RSUs will be set aside and paid in cash to each eligible employee when the RSUs are converted into shares of common stock. Existing RSUs would be converted into shares of common stock on the earlier of a change in control of the Company (as defined in the Equity Plan) or on or after the third business day following the day that the Company


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
files its 2012 Annual Report on Form 10-K (“2012 Annual Report”) with the SEC but in no event later than December 31, 2013.
 
Any unvested RSUs granted under the Equity Plan and the related cash dividends are forfeited if the participant terminates employment with USA Mobility. As of December 31, 2010, a total of 76,707 RSUs and the related cash dividends have been forfeited offset by new grants of 7,731 RSUs resulting in an outstanding balance of 260,440 RSUs. During the first quarter of 2011, 3,397 RSUs and the related cash dividends were forfeited. As of March 31, 2011, a total of 80,104 RSUs have been forfeited resulting in an outstanding balance of 257,043 RSUs.
 
The Company used the fair-value based method of accounting for the 2009 LTIP and is amortizing $3.0 million (prior to the effect of forfeitures) to expense over the 48-month vesting period. A total of $0.2 million was included in stock based compensation expense for the three months ended June 30, 2011 and 2010, respectively; and a total of $0.4 million was included in stock based compensation for the six months ended June 30, 2011 and 2010, respectively, in relation to the 2009 LTIP.
 
Also on January 6, 2009, the Company provided for long-term cash performance awards to the same certain eligible employees under the 2009 LTIP. Similar to the RSUs, the vesting period for these long-term cash performance awards is 48 months upon attainment of the established performance goals and would be paid on the earlier of a change in control of the Company (as defined in the Equity Plan); or on or after the third business day following the day that the Company files its 2012 Annual Report with the SEC but in no event later than December 31, 2013.
 
The Company is ratably recognizing $2.8 million (prior to the effect of forfeitures) to expense over the 48-month vesting period. A total of $0.2 million was included in payroll and related expense for the three months ended June 30, 2011 and 2010, respectively; and a total of $0.4 million was included in payroll and related expenses for each of the six months ended June 30, 2011 and 2010, respectively, for these long-term cash performance awards. Any unvested long-term cash performance awards are forfeited if the participant terminates employment with USA Mobility.
 
2011 LTIP.  On March 15, 2011, the Company’s Board of Directors adopted a long-term incentive program that included a stock component in the form of RSUs. The 2011 LTIP provides eligible employees the opportunity to earn RSUs based upon achievement of performance goals, established by the Company’s Board of Directors for revenue and operating cash flows for the Company (including Amcom) during the period from January 1, 2011 through December 31, 2014 (the “performance period”), and continued employment with the Company. For the purpose of the 2011 LTIP as it relates to Amcom, the performance period is considered as April 1, 2011 through December 31, 2014. On April 7, 2011, the Company’s Board of Directors granted eligible employees from Amcom RSUs under the Equity Plan pursuant to a Restricted Stock Unit Agreement based upon the closing price per share of the Company’s common stock on April 6, 2011 of $15.41. The Company’s Board of Directors awarded 211,587 RSUs to certain eligible employees at Amcom and also approved that future cash dividends related to the existing RSUs will be set aside and paid in cash to each eligible employee when the RSUs are converted into shares of common stock. Existing RSUs would be converted into shares of common stock on the earlier of a change in control of the Company (as defined in the Equity Plan) or on or after the third business day following the day that the Company files its 2014 Annual Report on Form 10-K (“2014 Annual Report”) with the SEC but in no event later than December 31, 2015. Any unvested RSUs granted under the Equity Plan and the related cash dividends are forfeited if the participant terminates employment with USA Mobility. The Company used the fair-value based method of accounting for the 2011 LTIP and is amortizing $2.9 million (prior to the effect of forfeitures) to expense over the 45-month vesting period beginning on April 1, 2011. A total of $0.2 million was included in stock based compensation expense for the three months ended June 30, 2011 in relation to the 2011 LTIP.
 
Board of Directors Equity Compensation.  On August 1, 2007, for periods of service beginning on July 1, 2007, the Company’s Board of Directors approved that, in lieu of RSUs, each non-executive director will be granted in arrears on the first business day following the quarter of service, restricted stock under the Equity Plan for their


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
service on the Board of Directors and committees thereof. The restricted stock would be granted quarterly based upon the closing price per share of the Company’s common stock at the end of each quarter, such that each non-executive director would receive $40,000 per year of restricted stock ($50,000 for the Chair of the Audit Committee). The restricted stock will vest on the earlier of a change in control of the Company (as defined in the Equity Plan) or one year from the date of grant, provided, in each case, that the non-executive director maintains continuous service on the Board of Directors. Future cash dividends related to the restricted stock will be set aside and paid in cash to each non-executive director on the date the restricted stock vests. In addition to the quarterly restricted stock grants, the non-executive directors would be entitled to cash compensation of $40,000 per year ($50,000 for the Chair of the Audit Committee), also payable quarterly. These sums are payable, at the election of the non-executive director, in the form of cash, shares of common stock, or any combination thereof.
 
The following table details information on the restricted stock vested by or awarded to the Company’s non-executive directors in 2011.
 
                                                 
                              Restricted
       
              Restricted
    Restricted
        Stock
    Cash
 
Service for the
      Price Per
    Stock
    Stock
        Awarded and
    Dividends
 
Three Months Ended   Grant Date   Share(1)     Awarded     Vested     Vesting Date   Outstanding     Paid(2)  
 
December 31, 2009
  January 2, 2010     11.01       4,767       (4,767)     January 3, 2011         $ 9,534  
March 31, 2010
  April 1, 2010     12.67       4,143       (4,143)     April 1, 2011           4,143  
June 30, 2010
  July 1, 2010     12.92       4,063       (4,063)     July 1, 2011           8,126  
September 30, 2010
  October 1, 2010     16.03       3,276           October 1, 2011     3,276        
December 31, 2010
  January 3, 2011     17.77       2,955           January 2, 2012     2,955        
March 31, 2011
  April 1, 2011     14.48       3,627           April 2, 2012     3,627        
June 30, 2011
  July 1, 2011     15.26       3,439           July 2, 2012     3,439        
                                                 
Total
                26,270       (12,973)           13,297     $ 21,803  
                                                 
 
 
(1) The quarterly restricted stock awarded is based on the price per share of the Company’s common stock on the last trading day prior to the quarterly grant date.
 
(2) Amount excludes interest earned and paid upon vesting of shares of restricted stock.
 
The shares of restricted stock will vest one year from the date of grant and the related cash dividends on the vested restricted stock will be paid to the Company’s non-executive directors. These grants of shares of restricted stock will reduce the number of shares eligible for future issuance under the Equity Plan.
 
The Company used the fair-value based method of accounting for the equity awards. A total of $52,500 was included in stock based compensation expense for each of the three months ended June 30, 2011 and 2010, respectively; and a total of $0.1 million was included in stock based compensation expense for each of the six months ended June 30, 2011 and 2010, respectively.
 
The following table details information on the cash dividends declared in 2011 relating to the restricted stock issued to the Company’s non-executive directors:
 
                             
            Payment
  Per Share
    Total
 
Year   Declaration Date   Record Date   Date   Amount     Amount  
 
2011
  February 23   March 17   March 31   $ 0.25     $ 3,609  
    May 4   May 20   June 24     0.25       3,480  
                             
Total
              $ 0.50     $ 7,089  
                             


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
Board of Directors Common Stock.  As of June 30, 2011, a cumulative total of 9,091 shares of common stock have been issued in lieu of cash payments to the non-executive directors for services performed. These shares of common stock reduced the number of shares eligible for future issuance under the Equity Plan.
 
Cash Dividends to Stockholders.  The following table details the Company’s cash dividend payments made during 2011. Cash dividends paid as disclosed in the statements of cash flows for the six months ended June 30, 2011 and 2010 include previously declared cash dividends on shares of vested restricted stock issued to the non-executive directors of the Company’s Board of Directors. Cash dividends on RSUs and restricted stock have been accrued and are paid when the applicable vesting conditions are met. Accrued cash dividends on forfeited RSUs and restricted stock are also forfeited.
 
                             
    Declaration
  Record
  Payment
  Per Share
    Total
 
Year   Date   Date   Date   Amount     Payment(1)  
                      (Dollars in
 
                      thousands)  
 
2011
  February 23   March 17   March 31   $ 0.25     $ 5,531  
    May 4   May 20   June 24     0.25       5,529  
                             
Total
              $ 0.50     $ 11,060  
                             
 
 
(1) The total payment reflects the cash dividends paid in relation to common stock and vested restricted stock.
 
Future Cash Dividends to Stockholders.  On July 27, 2011, the Company’s Board of Directors declared a regular quarterly dividend distribution of $0.25 per share of common stock, with a record date of August 19, 2011, and a payment date of September 9, 2011. This dividend distribution of approximately $5.5 million will be paid from available cash on hand.
 
Common Stock Repurchase Program.  On July 31, 2008, the Company’s Board of Directors approved a program for the Company to repurchase up to $50.0 million of its common stock in the open market during the twelve-month period commencing on or about August 5, 2008. Credit Suisse Securities (USA) LLC will administer such purchases. The Company expects to use available cash on hand and net cash provided by operating activities to fund the common stock repurchase program.
 
The Company’s Board of Directors approved a supplement to the common stock repurchase program effective March 3, 2009. The supplement reset the repurchase authority to $25.0 million as of January 1, 2009 and extended the purchase period through December 31, 2009.
 
On November 30, 2009, the Company’s Board of Directors approved a further extension of the purchase period from December 31, 2009 to March 31, 2010. On March 3, 2010, the Company’s Board of Directors approved an additional supplement effective March 3, 2010 which reset the repurchase authority to $25.0 million as of January 1, 2010 and extended the purchase period through December 31, 2010.
 
From the inception of the common stock repurchase program through December 31, 2010, the Company has repurchased a total of 5,556,331 shares of its common stock under this program for approximately $51.7 million (excluding commissions). Repurchased shares of the Company’s common stock were accounted for as a reduction to common stock and additional paid-in-capital in the period in which the repurchase occurred. There was approximately $16.1 million of common stock repurchase authority remaining under the program as of December 31, 2010. This repurchase authority allowed the Company, at management’s discretion, to selectively repurchase shares of its common stock from time to time in the open market depending upon market price and other factors. All repurchased shares of common stock are returned to the status of authorized but unissued shares of the Company.


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
On December 6, 2010, the Company’s Board of Directors approved another supplement to the common stock repurchase program effective on January 3, 2011. The supplement reset the repurchase authority to $25.0 million as of January 3, 2011 and extended the purchase period through December 31, 2011.
 
During the first quarter of 2011, the Company incurred debt associated with the acquisition of Amcom. The Company plans to aggressively repay the debt while maintaining its long-standing policy of returning capital to stockholders. To accelerate the payment of debt, the Company temporarily suspended its common stock repurchase program and will subsequently review this program by December 31, 2011.
 
Additional Paid-in Capital.  For the six months ended June 30, 2011, additional paid-in capital increased by $1.2 million. The increase in 2011 was due primarily to amortization of stock based compensation and a net issuance of common stock under the 2010 STIP to the Company’s CEO after purchase of common stock from the executive for tax withholdings.
 
Net Income per Common Share.  Basic net income per common share is computed on the basis of the weighted average common shares outstanding. Diluted net income per common share is computed on the basis of the weighted average common shares outstanding plus the effect of all potentially dilutive common shares including outstanding restricted stock using the “treasury stock” method plus the effect of outstanding RSUs, which are treated as contingently issuable shares. During the first quarter of 2011, the Company acquired a total of 20,027 shares of the Company’s common stock from the Company’s CEO in payment of required tax withholdings for the common stock awarded on March 4, 2011 related to the 2010 STIP. These shares of common stock acquired were retired and excluded from the Company’s reported outstanding share balance as of June 30, 2011. For the six months ended June 30, 2011, no shares of common stock were repurchased by the Company under its common stock repurchase program. The components of basic and diluted net income per common share for the six months ended June 30, 2011 and 2010, respectively, were as follows:
 
                                 
    For the Three Months Ended June 30,     For the Six Months Ended June 30,  
    2011     2010     2011     2010  
    (Dollars in thousands, except share and per share amounts)  
 
Net income
  $ 18,595     $ 13,089     $ 59,246     $ 21,974  
                                 
Weighted average shares of common stock outstanding
    22,086,848       22,307,488       22,075,185       22,479,834  
Dilutive effect of restricted stock and RSUs
    465,014       313,219       368,232       313,993  
                                 
Weighted average shares of common stock and common stock equivalents
    22,551,862       22,620,707       22,443,417       22,793,827  
                                 
Net income per common share
                               
Basic
  $ 0.84     $ 0.59     $ 2.68     $ 0.98  
                                 
Diluted
  $ 0.82     $ 0.58     $ 2.64     $ 0.96  
                                 
 
(17) Stock Based Compensation  — Compensation expense associated with RSUs and restricted stock was recognized based on the fair value of the instruments, over the instruments’ vesting period. Stock based compensation expense was $0.3 million for each of the three months ended June 30, 2011 and 2010, respectively, and $0.5 million for each of the six months ended June 30, 2011 and 2010, respectively for wireless operations and


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
$0.2 million for both the three months and six months ended June 30, 2011 for software operations. The following table reflects the results of operations line items for stock based compensation expense for the periods stated.
 
                                 
    For the Three Months Ended
    For the Six Months Ended
 
    June 30,     June 30,  
Operating Expense Category   2011     2010     2011     2010  
    (Dollars in thousands)  
 
Service, rental and maintenance
  $ 6     $ 7     $ 11     $ 13  
Selling and marketing
    16       22       33       39  
General and administrative
    432       242       635       482  
                                 
Total stock based compensation
  $ 454     $ 271     $ 679     $ 534  
                                 
 
(18) Research and Product Development  — Research and product development costs are expensed as incurred. Costs eligible for capitalization were not material to the consolidated financial statements.
 
(19) Advertising Costs — Advertising costs are charged to operations when incurred because they occur in the same period as the benefit is derived. The Company does not incur any direct response advertising costs. Advertising expenses were $7,100 and a benefit of $25,900 for the three months ended June 30, 2011 and 2010, respectively, and $12,400 and $50,400 for the six months ended June 30, 2011 and 2010, respectively for wireless operations and $0.1 million and $0.2 million for the three months and six months ended June 30, 2011, respectively, for software operations.
 
(20Income Taxes  — The Company files its income tax returns as prescribed by the tax laws of the jurisdictions in which it operates. The Internal Revenue Service (“IRS”) has issued a no change report on its audit of the Company’s 2007 and 2008 Federal income tax returns. The IRS Joint Committee Review Staff completed their review of the Company’s 2005 net operating loss carry-back claim of $4.2 million (excluding interest) and submitted their report approving the refund to the Congressional Joint Committee on Taxation.
 
Amcom has received a no change IRS report on its audit of the fiscal year ended March 31, 2009 Federal income tax return. Since Amcom is now part of the USMO affiliated group, it will change its fiscal year to a calendar year end.
 
The Company is required to evaluate the recoverability of its deferred income tax assets. The assessment is required to determine whether based on all available evidence, it is more likely than not (i.e., greater than a 50% probability) whether all or some portion of the deferred income tax assets will be realized in the future. Based on the acquisition of Amcom during the first quarter of 2011, and improved results of wireless operations, management concluded that an additional amount of its deferred income tax assets was more likely than not recoverable at June 30, 2011. During the first quarter of 2011, management evaluated the forecasted future taxable income of both software and wireless operations based on a five-year projection and reduced the valuation allowance by $32.4 million through March 31, 2011. During the second quarter of 2011, management revised the 2011 projection based on wireless’ improved performance which resulted in an additional decrease to the valuation allowance of $5.2 million through June 30, 2011.
 
At June 30, 2011, the Company had deferred income tax assets of $192.4 million and a valuation allowance of $133.9 million resulting in an estimated recoverable amount of deferred income tax assets of $58.5 million. This reflects a net reduction of the valuation allowance of $37.0 million (which excludes other net reductions of $0.2 million) from the December 31, 2010 balance of $170.9 million.
 
The balances of the valuation allowance as of June 30, 2011 and December 31, 2010 were $133.9 million and $170.9 million, respectively. Included in the valuation allowance were $0.7 million and $0.7 million for foreign operations at June 30, 2011 and December 31, 2010, respectively.


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
The anticipated effective income tax rate is expected to differ from the Federal statutory rate of 35% due to changes in the deferred income tax asset valuation allowance, the effect of state income taxes, permanent differences between financial and taxable income, and non-recurring discrete items.
 
(21) Related Party Transactions  — Since November 16, 2004, a member of the Company’s Board of Directors also served as a director for an entity that leases transmission tower sites to the Company. For both the three months ended June 30, 2011 and 2010, the Company paid $2.0 million and $2.7 million in site rent expenses, respectively, and the Company paid $4.7 million and $5.4 million, respectively, in site rent expenses to this entity that were included in service, rental and maintenance expenses for the six months ended June 30, 2011 and 2010.
 
(22) Segment Reporting  — With the acquisition of Amcom on March 3, 2011, USA Mobility currently has two reportable operating segments: a Wireless segment and a Software segment. These segments are operated and managed as strategic business units and are organized by products and services. The Company measures and evaluates its segments based on segment operating income, consistent with the chief operating decision maker’s assessment of segment performance.
 
The Company’s segments and their principal activities consist of the following:
 
     
Wireless
  Provides local, regional and nationwide one-way paging and advanced two-way messaging services and mobile voice and data services through third party providers.
Software
  Provides mission critical unified communications solutions for contact centers, emergency management, mobile event notification and messaging.
 
The Company uses a non-GAAP financial measure as a key element in determining performance for purposes of incentive compensation under the Company’s annual Short-Term Incentive Plan (“STIP”) for each segment. That non-GAAP financial measure is operating cash flow (“OCF”) defined as earnings before interest, taxes, depreciation, amortization and accretion (“EBITDA”) less purchases of property and equipment. (EBITDA is defined as operating income plus depreciation, amortization and accretion, each determined in accordance with GAAP). Purchases of property and equipment are also determined in accordance with GAAP.


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USA MOBILITY, INC.
 
UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
 
The following table presents the key financial metrics of the Company’s segments for the periods stated:
 
                                 
    For the Three Months
    For the Six Months Ended
 
    Ended June 30,     June 30,  
    2011     2010     2011     2010  
          (Dollars in thousands)        
 
Revenues:
                               
Wireless
  $ 52,091     $ 59,112     $ 104,627     $ 121,896  
Software
    13,080             17,878        
                                 
Total revenues
    65,171       59,112       122,505       121,896  
                                 
Operating expenses:
                               
Wireless
    35,314       45,366       74,931       93,503  
Software
    13,720             18,112        
                                 
Total operating expenses
    49,034       45,366       93,043       93,503  
                                 
Operating income (loss):
                               
Wireless
    16,777       13,746       29,696       28,393  
Software
    (640)             (234)        
                                 
Total operating income (loss)
    16,137       13,746       29,462       28,393  
                                 
EBITDA (as defined by the Company):
                               
Wireless
    20,395       20,444       37,346       42,395  
Software
    1,040             1,954        
                                 
Total EBITDA
    21,435       20,444       39,300       42,395  
                                 
% of revenue
    32.9%       34.6%       32.1%       34.8%  
Capital expenditures:
                               
Wireless
    1,721       563       3,215       2,288  
Software
    133             140        
                                 
Total capital expenditures
    1,854       563       3,355       2,288  
                                 
% of revenue
    2.8%       1.0%       2.7%       1.9%  
OCF (as defined by the Company):
                               
Wireless
    18,674       19,881       34,131       40,107  
Software
    907             1,814        
                                 
Total OCF
    19,581       19,881       35,945       40,107  
                                 
% of revenue
    30.0%       33.6%       29.3%       32.9%  
 
Segment information for total assets is not presented as such information is not used in measuring segment performance or allocating resources among segments.
 
(23) Commitments and Contingencies  — USA Mobility, from time to time, is involved in lawsuits arising in the normal course of business. As of June 30, 2011, USA Mobility does not have any material outstanding lawsuits.
 
There were no material changes during the quarter ended June 30, 2011 to the legal contingencies previously reported in the 2010 Annual Report.


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Item 2.   Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
Forward-Looking Statements
 
This Quarterly Report contains forward-looking statements and information relating to USA Mobility, Inc. and its subsidiaries (“USA Mobility” or the “Company”) that are based on management’s beliefs as well as assumptions made by and information currently available to management. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Statements that are predictive in nature, that depend upon or refer to future events or conditions, or that include words such as “anticipate”, “believe”, “estimate”, “expect”, “intend” and similar expressions, as they relate to USA Mobility, Inc. and its subsidiaries or its management are forward-looking statements. Although these statements are based upon assumptions management considers reasonable, they are subject to certain risks, uncertainties and assumptions, including but not limited to those factors set forth below and under the captions “Business,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”),” and “Part I — Item 1A — Risk Factors” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2010, filed with the United States Securities and Exchange Commission (the “SEC”) on February 24, 2011 (the “2010 Annual Report”). Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results or outcomes may vary materially from those described herein as anticipated, believed, estimated, expected or intended. Investors are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their respective dates. The Company undertakes no obligation to update or revise any forward-looking statements. All subsequent written or oral forward-looking statements attributable to USA Mobility, Inc. and its subsidiaries or persons acting on their behalf are expressly qualified in their entirety by the discussion under “Item 1A. Risk Factors” section.
 
Overview
 
For the discussion and analysis below, the Company presumes that readers have access and read the discussion and analysis contained in the 2010 Annual Report. In addition, the following discussion and analysis should be read in conjunction with USA Mobility’s condensed consolidated financial statements and related notes and “Part I — Item 1A — Risk Factors”, which describe key risks associated with the Company’s operations and industry, and “Part II — Item 7 — Management’s Discussion and Analysis of Financial Condition and Results of Operations” section of the 2010 Annual Report.
 
On March 3, 2011 the Company acquired all of the outstanding common stock and redeemed all of the outstanding stock options of Amcom Software, Inc. and subsidiary (“Amcom”). Amcom provides mission critical unified communications solutions for contact centers, emergency management, mobile event notification and messaging. Amcom’s market focus on healthcare, government and large enterprise customers is complimentary to the wireless operations of the Company. USA Mobility continues to own, operate and maintain the largest one-way and advanced two-way paging networks in the United States. The acquisition of Amcom provides customers in the healthcare, government, large enterprise and emergency response sectors with both a software management and wireless solution to their mission critical communication requirements.
 
The operations of Amcom have been included in the consolidated results of the Company from March 3, 2011. In addition, the Company has reflected the preliminary purchase price allocation for Amcom as of March 3, 2011 (See Note 5 of the Unaudited Notes to Condensed Consolidated Financial Statements). Effective with the periods ending June 30, 2011, the Company reflects the software operations as a separate reportable segment.
 
Wireless Operations
 
USA Mobility markets and distributes its wireless communication services through a direct sales force and a small indirect sales channel.
 
Direct.  The direct sales force rents or sells products and messaging services directly to customers ranging from small and medium-sized businesses to companies in the Fortune 1000, healthcare and related businesses and Federal, state and local government agencies. USA Mobility intends to continue to market to commercial enterprises utilizing its direct sales force as these commercial enterprises have typically disconnected service


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at a lower rate than individual consumers. USA Mobility sales personnel maintain a sales presence throughout the United States. In addition, the Company maintains several corporate sales groups focused on medical sales; Federal government accounts; large enterprises; advanced wireless services; systems sales applications; emergency/mass notification services and other product offerings.
 
Indirect.  Within the indirect channel, the Company contracts with and invoices an intermediary for airtime services (which includes telemetry services). The intermediary or “reseller” in turn markets, sells, and provides customer service to the end user. Generally, there is no contractual relationship that exists between USA Mobility and the end subscriber. Therefore, operating costs per unit to provide these services are lower than those required in the direct distribution channel. Indirect units in service typically have lower average revenue per unit than direct units in service. The rate at which subscribers disconnect service in the indirect distribution channel has generally been higher than the rate experienced with direct customers, and USA Mobility expects this trend to continue in the foreseeable future.
 
The following table summarizes the breakdown of the Company’s direct and indirect units in service at specified dates:
 
                                                 
    As of
    As of
    As of
 
    June 30,
    March 31,
    June 30,
 
    2011     2011     2010  
Distribution Channel   Units     % of Total     Units     % of Total     Units     % of Total  
    (Units in thousands)  
 
Direct
    1,655       93.0%       1,699       92.9%       1,870       92.3%  
Indirect
    124       7.0%       129       7.1%       157       7.7%  
                                                 
Total
    1,779       100.0%       1,828       100.0%       2,027       100.0%  
                                                 
 
The following table sets forth information on the Company’s direct units in service by account size for the periods stated:
 
                                                 
    As of
    As of
    As of
 
    June 30,
    March 31,
    June 30,
 
    2011     2011     2010  
Account Size   Units     % of Total     Units     % of Total     Units     % of Total  
    (Units in thousands)  
 
1 to 3 Units
    74       4.5%       79       4.7%       95       5.1%  
4 to 10 Units
    45       2.7%       48       2.8%       58       3.1%  
11 to 50 Units
    106       6.4%       114       6.7%       140       7.5%  
51 to 100 Units
    68       4.1%       72       4.2%       86       4.6%  
101 to 1000 Units
    411       24.8%       424       25.0%       483       25.8%  
> 1000 Units
    951       57.5%       962       56.6%       1,008       53.9%  
                                                 
Total direct units in service
    1,655       100.0%       1,699       100.0%       1,870       100.0%  
                                                 
 
Customers may subscribe to one-way or two-way messaging services for a periodic (monthly, quarterly or annual) service fee which is generally based upon the type of service provided, the geographic area covered, the number of devices provided to the customer and the period of commitment. Voice mail, personalized greeting and equipment loss and/or maintenance protection may be added to either one-way or two-way messaging services, as applicable, for an additional monthly fee. Equipment loss protection allows subscribers who lease devices to limit their cost of replacement upon loss or destruction of a messaging device. Maintenance services are offered to subscribers who own their device.
 
A subscriber to one-way messaging services may select coverage on a local, regional or nationwide basis to best meet their messaging needs. Local coverage generally allows the subscriber to receive messages within a small geographic area, such as a city. Regional coverage allows a subscriber to receive messages in a larger area, which may include a large portion of a state or sometimes groups of states. Nationwide coverage allows a subscriber to receive messages in major markets throughout the United States. The monthly fee generally increases with coverage area. Two-way messaging is generally offered on a nationwide basis.


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The following table summarizes the breakdown of the Company’s one-way and two-way units in service at specified dates:
 
                                                 
    As of
    As of
    As of
 
    June 30,
    March 31,
    June 30,
 
    2011     2011     2010  
Service Type   Units     % of Total     Units     % of Total     Units     % of Total  
    (Units in thousands)  
 
One-way messaging
    1,630       91.6%       1,675       91.6%       1,831       90.3%  
Two-way messaging
    149       8.4%       153       8.4%       196       9.7%  
                                                 
Total
    1,779       100.0%       1,828       100.0%       2,027       100.0%  
                                                 
 
The demand for one-way and two-way messaging services declined at each specified date and USA Mobility believes demand for its wireless services will continue to decline for the foreseeable future. Demand for the Company’s services has also been impacted by the changes in United States economy resulting from increased unemployment rates nationwide. To the extent that unemployment may significantly increase throughout 2011, the Company anticipates an unfavorable impact on the level of subscriber cancellations.
 
USA Mobility provides wireless messaging services to subscribers for a periodic fee, as described above. In addition, subscribers either lease a messaging device from the Company for an additional fixed monthly fee or they own a device, having purchased it either from the Company or from another vendor. USA Mobility also sells devices to resellers who lease or resell devices to their subscribers and then sell messaging services utilizing the Company’s networks.
 
USA Mobility derives the majority of its revenues from fixed monthly or other periodic fees charged to subscribers for wireless messaging services. Such fees are not generally dependent on usage. As long as a subscriber maintains service, operating results benefit from recurring payment of these fees. Revenues are generally based upon the number of units in service and the monthly charge per unit. The number of units in service changes based on subscribers added, referred to as gross placements, less subscriber cancellations, or disconnects. The net of gross placements and disconnects is commonly referred to as net gains or losses of units in service or net disconnect rate. The absolute number of gross placements as well as the number of gross placements relative to average units in service in a period, referred to as the gross placement rate, is monitored on a monthly basis. Disconnects are also monitored on a monthly basis. The ratio of units disconnected in a period to average units in service for the same period, called the disconnect rate, is an indicator of the Company’s success at retaining subscribers, which is important in order to maintain recurring revenues and to control operating expenses.
 
The following table sets forth the Company’s gross placements and disconnects for the periods stated:
 
                                                 
    For the Three Months Ended  
    June 30, 2011     March 31, 2011     June 30, 2010  
    Gross
          Gross
          Gross
       
Distribution Channel   Placements     Disconnects     Placements     Disconnects     Placements     Disconnects  
    (Units in thousands)  
 
Direct
    61       105       50       102       68       128  
Indirect
    3       8       2       11       4       16  
                                                 
Total
    64       113       52       113       72       144  
                                                 


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The following table sets forth information on the direct net disconnect rate by account size for the Company’s direct customers for the periods stated:
 
                         
    For the Three Months Ended  
    June 30,
    March 31,
    June 30,
 
Account Size   2011     2011     2010  
 
1 to 3 Units
    (6.3%)       (6.2%)       (5.8%)  
4 to 10 Units
    (6.8%)       (6.2%)       (6.0%)  
11 to 50 Units
    (6.5%)       (7.7%)       (6.1%)  
51 to 100 Units
    (5.4%)       (5.7%)       (6.5%)  
101 to 1000 Units
    (3.3%)       (2.7%)       (3.3%)  
> 1000 Units
    (1.0%)       (1.8%)       (1.9%)  
                         
Total direct net unit loss %
    (2.6%)       (3.0%)       (3.1%)  
                         
 
The other factor that contributes to revenue, in addition to the number of units in service, is the monthly charge per unit. As previously discussed, the monthly charge per unit is dependent on the subscriber’s service, extent of geographic coverage, whether the subscriber leases or owns the messaging device and the number of units the customer has in the account. The ratio of revenues for a period to the average units in service for the same period, commonly referred to as average revenue per unit (“ARPU”), is a key revenue measurement as it indicates whether charges for similar services and distribution channels are increasing or decreasing. ARPU by distribution channel and messaging service are monitored regularly.
 
The following table sets forth ARPU by distribution channel for the periods stated:
 
                         
    ARPU For the Three Months Ended
    June 30,
  March 31,
  June 30,
Distribution Channel   2011   2011   2010
 
Direct
  $ 8.92     $ 8.89     $ 9.06  
Indirect
    6.40       6.49       6.65  
Consolidated
    8.74       8.72       8.87  
 
While ARPU for similar services and distribution channels is indicative of changes in monthly charges and the revenue rate applicable to new subscribers, this measurement on a consolidated basis is affected by several factors, including the mix of units in service and the pricing of the various components of the Company’s services. Gross revenues decreased year over year, and the Company expects future sequential annual revenues to decline in line with recent trends. The decrease in consolidated ARPU for the quarter ended June 30, 2011 from the quarter ended June 30, 2010 was due to the change in composition of the Company’s customer base as the percentage of units in service attributable to larger customers continues to increase and no selected price increases were implemented during the six months ended June 30, 2011 while there were selected price increases implemented during the same period in 2010. The change in ARPU in the direct distribution channel is the most significant indicator of rate-related changes in the Company’s revenues. The Company believes without further price adjustments, ARPU would trend lower for both the direct and indirect distribution channels in 2011 and that price increases could mitigate, but not completely offset, the expected declines in both ARPU and revenues.


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The following table sets forth information on direct ARPU by account size for the period stated:
 
                         
    For the Three Months Ended  
    June 30,
    March 31,
    June 30,
 
Account Size   2011     2011     2010  
 
1 to 3 Units
  $ 15.74     $ 15.57     $ 15.37  
4 to 10 Units
    14.65       14.53       14.35  
11 to 50 Units
    12.38       12.19       12.01  
51 to 100 Units
    10.68       10.59       10.76  
101 to 1000 Units
    9.10       9.00       8.93  
> 1000 Units
    7.49       7.47       7.63  
                         
Total direct ARPU
  $ 8.92     $ 8.89     $ 9.06  
                         
 
Software Operations
 
Amcom’s primary business is the sale of software, professional services (consulting and training), equipment sales (to be used in conjunction with the software) and post-contract support (on-going maintenance). The software is licensed to end users under an industry standard software license agreement. The Company’s software products are considered to be “off-the-shelf software” as the software is marketed as a stock item that customers can use with little or no customization. Such sales generate license fees (or revenues). In addition to the license fees, Amcom generates revenue through the delivery of implementation services and training, annual maintenance revenues and the sale of third party equipment for use with the software.
 
Amcom develops, sells and supports enterprise-wide systems for organizations needing to automate, centralize and standardize mission critical communications. These solutions are used for contact centers, emergency management, mobile event notification and messaging. Amcom is focused on marketing these solutions to the healthcare, government and large enterprise sectors. These areas of market focus compliment the market focus of the Company’s wireless operations outlined below. Amcom has offices in Minnesota, New York, Florida, New Hampshire and Australia. Amcom has a sales presence and customer base both domestically and internationally, specifically in Europe and Australia.
 
Amcom does have a number of competitors whose software products compete with one or more modules of Amcom’s unified communications solution. Currently, there are no competitors that offer a similar comprehensive set of software modules that match Amcom’s product offerings. Based on the current competitive environment, the Company does not foresee in the near term any competitor developing a comprehensive set of modular software products that will completely match Amcom’s current software products.
 
Marketing.  Amcom has a centralized marketing function which is focused on supporting its software products and vertical sales efforts by strengthening the Amcom brand, generating sales leads and facilitating the sales process. These marketing functions are accomplished through targeted email campaigns, webinars, regional and national user conferences, monthly newsletters and participation at industry trade shows.
 
Sales.  Amcom sells its software products through a direct and channel sales force. The direct sales effort is geographically focused with the exception of dedicated government and certain large enterprise sales specialists. The direct sales force targets unified communication executives such as chief information officers, information technology directors, telecommunications directors and contact center managers. The timing for a direct sale from initial contact to final sale ranges from 6 to 18 months depending on the type of software solution. The average size for a new sale is approximately $140,000, with the sale of additional modules or software upgrades estimated at $50,000.
 
The direct sales force is complemented by a channel sales force consisting of a dedicated team of managers. These managers coordinate relationships with telecommunication focused alliance partners who provide sales introductions for Amcom’s sales direct sales force.
 
Professional Services.  Amcom offers implementation services for its software products. These implementation services are provided by a dedicated group of professional service employees. Amcom’s professional services


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staff uses a branded, consistent methodology that provides a comprehensive phased work plan for both new software installations and/or upgrades. In support of its implementation methodology, Amcom manages the various aspects of the process through a professional services automation tool. A typical implementation process ranges from 60 to 90 days depending on the type of implementation.
 
Customer Support.  To support its software products Amcom has established a dedicated customer support organization. Due to the mission critical nature of its software products Amcom provides 24 hours a day, 7 days a week, 365 days a year customer support that customers can access via telephone, email or the Internet.
 
Product Development.  Amcom maintains a product development group focused on developing new software products and enhancing existing products. The product development group uses a methodology that balances enhancement requests from a number of sources including customers, the professional services staff, customer support incidents, known defects, market and technology trends and competitive requirements. These requests are reviewed and prioritized based on criteria that include the potential for increased revenues, customer/ employee satisfaction, possible cost savings and development time and expense.
 
Operations revenue is recognized when the application is installed and operational at the customer location. It consists of software license revenue, professional services revenue and equipment sales. Maintenance revenue is for ongoing support of a software application and is recognized ratably over the period of coverage, typically one year. The maintenance renewal rates for the second quarter of 2011 were 99.9%. Maintenance revenues for the three months and six months ended June 30, 2011 included a reduction of $2.6 million and $3.5 million, respectively, required by acquisition accounting to reflect fair value. Revenue from software operations is included in product sales, net of credits in the condensed consolidated results of operations. The detailed breakout of revenues by component from software operations was as follows:
 
                 
    For the Three Months
    For the Six Months
 
    Ended June 30,
    Ended June 30,
 
Revenue   2011     2011(1)  
    (Dollars in thousands)  
 
Software license
  $ 4,557     $ 6,293  
Professional services
    2,787       4,138  
Equipment sales
    2,574       3,370  
                 
Total operations revenue
    9,918       13,801  
Maintenance revenue(2)
    3,162       4,077  
                 
Total software operations revenue
  $ 13,080     $ 17,878  
                 
 
 
(1) Software operations revenue reflect results from March 3, 2011 to June 30, 2011.
(2) Revenue is net of maintenance revenue reduction required by acquisition accounting to reflect the fair value.
 
Software operations reported bookings of $15.2 million and $28.8 million for the three months and six months ended June 2011, respectively, which represented all purchase orders received from customers during the respective periods (irrespective of revenue type). The following table summarizes bookings for the periods stated:
 
                 
    For the Three Months
    For the Six Months
 
    Ended June 30,
    Ended June 30,
 
Bookings   2011     2011  
    (Dollars in thousands)  
 
Operations revenue
  $ 7,900     $ 16,583  
Maintenance renewals
    7,258       12,239  
                 
Total bookings
  $ 15,158     $ 28,822  
                 


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Software operations reported a backlog of $20.5 million and $18.9 million at June 30, 2011 and March 31, 2011, respectively, which represented all purchase orders received from customers not yet recognized as revenue. The following table reconciles the Company’s reported backlog at specified dates:
 
                 
    June 30,
    March 31,
 
Backlog   2011     2011  
    (Dollars in thousands)  
 
Beginning balance
  $ 18,869     $ 17,425  
Bookings for the three months
    15,158       13,664  
                 
Available
  $ 34,027     $ 31,089  
Recognized revenue/other(1)
    (13,549)       (12,220)  
                 
Total backlog
  $ 20,478     $ 18,869  
                 
 
 
(1) Revenue is net of maintenance revenue reduction required by acquisition accounting to reflect fair value.
 
Operations — Consolidated
 
USA Mobility’s operating expenses are presented in functional categories. Certain of the Company’s functional categories are especially important to overall expense control; these operating expenses are categorized as follows:
 
  •  Service, rental and maintenance.  These are expenses associated with the operation of the Company’s networks and the provision of messaging services. Expenses consist largely of site rent expenses for transmitter locations, telecommunication expenses to deliver messages over the Company’s networks and payroll and related expenses for the Company’s engineering and pager repair functions. Expenses related to the development and maintenance of the Company’s software products are included in this category.
 
  •  Selling and marketing.  These are expenses associated with the Company’s direct sales force and indirect sales channel and marketing expenses in support of those sales groups. This classification consists primarily of payroll and related expenses and commission expenses. These expenses also include expenses associated with selling and marketing the Company’s software products.
 
  •  General and administrative.  These are expenses associated with customer service, inventory management, billing, collections, bad debt and other administrative functions. This classification consists primarily of payroll and related expenses, facility rent expenses, tax, license and permit expenses and outside service expenses.
 
USA Mobility reviews the percentages of these operating expenses to revenues on a regular basis. Even though the operating expenses are classified as described above, expense controls are also performed by expense category. Approximately 70% of the operating expenses referred to above were incurred in payroll and related expenses, site and facility rent expenses, and telecommunication expenses for both the three months and six months ended June 30, 2011.
 
Payroll and related expenses include wages, incentives, employee benefits and related taxes. USA Mobility reviews the number of employees in major functional categories such as direct sales, engineering and technical staff, customer service, collections and inventory on a monthly basis. The Company also reviews the design and physical locations of functional groups to continuously improve efficiency, to simplify organizational structures and to minimize the number of physical locations. The Company has reduced its wireless employee base by approximately 20.7% to 475 full-time equivalent employees (“FTEs”) at June 30, 2011 from 599 FTEs at June 30, 2010. The software operations had 248 FTEs at June 30, 2011, which was an increase from 245 FTEs at March 31, 2011. The Company anticipates continued staffing reductions in 2011 for wireless operations.
 
Site rent expenses for transmitter locations are largely dependent on the Company’s paging networks. USA Mobility operates local, regional and nationwide one-way and two-way paging networks. These networks each require locations on which to place transmitters, receivers and antennae. Generally, site rent expenses are incurred for each transmitter location. Therefore, site rent expenses for transmitter locations are highly dependent on the


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number of transmitters, which in turn is dependent on the number of networks. In addition, these expenses generally do not vary directly with the number of subscribers or units in service, which is detrimental to the Company’s operating margin as revenues decline. In order to reduce these expenses, USA Mobility has an active program to consolidate the number of networks and thus transmitter locations, which the Company refers to as network rationalization. The Company has reduced the number of active transmitters by 16.9% to 5,253 active transmitters at June 30, 2011 from 6,319 active transmitters at June 30, 2010.
 
Telecommunication expenses are incurred to interconnect USA Mobility’s paging networks and to provide telephone numbers for customer use, points of contact for customer service and connectivity among the Company’s offices. These expenses are dependent on the number of units in service and the number of office and network locations the Company maintains. The dependence on units in service is related to the number of telephone numbers provided to customers and the number of telephone calls made to the Company’s call centers, though this is not always a direct dependency. For example, the number or duration of telephone calls to call centers may vary from period to period based on factors other than the number of units in service, which could cause telecommunication expenses to vary regardless of the number of units in service. In addition, certain phone numbers USA Mobility provides to its customers may have a usage component based on the number and duration of calls to the subscriber’s messaging device. Telecommunication expenses do not necessarily vary in direct relationship to units in service. Therefore, based on the factors discussed above, efforts are underway to review and reduce telephone circuit inventories.
 
Other Income — Wireless Operations
 
On June 8, 2005, the predecessor to Sensus USA, Inc. (“Sensus”), Advanced Metering Data Systems, LLC (“AMDS”), and the Company signed an Asset Purchase Agreement for the sale of a narrowband personal communications service license for $5.0 million (the “AMDS Agreement”). On August 24, 2010, the Company and Sensus executed an Amendment of Agreement to amend and complete the AMDS Agreement. The Company agreed to a one-time final payment of $2.0 million.
 
Also on August 24, 2010, the Company and Sensus executed the Asset Purchase Agreement (“Purchase Agreement”), which called for the sale, transfer, assignment and delivery of certain licenses to Sensus in exchange for $8.0 million. The Company and Sensus also executed Long Term De Facto Spectrum Transfer Lease Agreements (“Lease Agreements”) for the use of the licenses pending the sale to Sensus in exchange for a combined lease payment of $0.5 million, which will be applied towards the purchase price of $8.0 million. Both the Purchase Agreement and the Lease Agreements required Federal Communications Commission (“FCC”) approval. After approval by the FCC on April 11, 2011, the Company received the final payment of $7.5 million and recognized the gain on sale as other non-operating income in the second quarter of 2011. The gain on sale of $7.5 million was included in the review of the deferred income tax asset valuation allowance and income tax expense for 2011. Revenue relating to the lease payment of $0.5 million was recognized ratably as earned as part of service, rental and maintenance revenue throughout the lease period.


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Results of Operations
 
Comparison of Revenues and Selected Operating Expenses for the Three Months Ended June 30, 2011 and 2010
 
                                                                 
    For the Three Months Ended June 30,     Change Between
 
    2011     2010     2011 and 2010  
    Wireless     Software(1)     Total     Wireless     Software     Total     Total     %  
                (Dollars in thousands)                    
 
Revenues:
                                                               
Service, rental and maintenance, net
  $ 49,286     $     $ 49,286     $ 56,380     $     $ 56,380     $ (7,094)       (12.6%)  
Product sales, net
    2,805       13,080       15,885       2,732             2,732       13,153       481.4%  
                                                                 
Total
  $ 52,091     $ 13,080     $ 65,171     $ 59,112     $     $ 59,112     $ 6,059       10.3%  
                                                                 
Selected operating expenses:
                                                               
Cost of products sold
  $ 1,171     $ 5,906     $ 7,077     $ 1,134     $     $ 1,134     $ 5,943       524.1%  
Service, rental and maintenance
    14,211       1,976       16,187       17,175             17,175       (988)       (5.8%)  
Selling and marketing
    3,946       2,643       6,589       4,394             4,394       2,195       50.0%  
General and administrative
    12,351       1,515       13,866       15,924             15,924       (2,058)       (12.9%)  
Severance and restructuring
    17             17       41             41       (24)       (58.5%)  
                                                                 
Total
  $ 31,696     $ 12,040     $ 43,736     $ 38,668     $     $ 38,668     $ 5,068       13.1%  
                                                                 
FTEs
    475       248       723       599             599       124       20.7%  
                                                                 
Active transmitters
    5,253             5,253       6,319             6,319       (1,066)       (16.9%)  
                                                                 
 
 
(1) Product sales is net of software maintenance revenue reduction required by acquisition accounting to reflect the fair value.
 
Revenues — Wireless
 
Service, rental and maintenance revenues consist primarily of recurring fees associated with the provision of messaging services and rental of leased units and is net of a provision for service credits. Product sales consist primarily of revenues associated with the sale of devices and charges for leased devices that are not returned and are net of anticipated credits. The decrease in revenues reflected the decrease in demand for the Company’s wireless services. Wireless’ total revenues were $52.1 million and $59.1 million for the three months ended June 30, 2011 and


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2010, respectively. The table below details total service, rental and maintenance revenues, net of service credits for the periods stated:
 
                 
    For the Three Months Ended
 
    June 30,  
    2011     2010  
    (Dollars in thousands)  
 
Service, rental and maintenance revenues, net:
               
Paging:
               
Direct:
               
One-way messaging
  $ 38,357     $ 42,913  
Two-way messaging
    6,542       8,711  
                 
      44,899       51,624  
                 
Indirect:
               
One-way messaging
    1,666       2,253  
Two-way messaging
    755       998  
                 
    $ 2,421     $ 3,251  
                 
Total paging:
               
One-way messaging
  $ 40,023     $ 45,166  
Two-way messaging
    7,297       9,709  
                 
Total paging revenue
    47,320       54,875  
Non-paging revenue
    1,966       1,505  
                 
Total service, rental and maintenance revenues, net
  $ 49,286     $ 56,380  
                 
 
The table below sets forth units in service and service revenues, the changes in each between the three months ended June 30, 2011 and 2010 and the changes in revenues associated with differences in ARPU and the number of units in service.
 
                                                                 
          Revenues              
    Units in Service     For the Three Months Ended
       
    As of June 30,     June 30,     Change Due To:  
    2011     2010     Change     2011(1)     2010(1)     Change     ARPU     Units  
    (Units in thousands)           (Dollars in thousands)              
 
One-way messaging
    1,630       1,831       (201)     $ 40,023     $ 45,166     $ (5,143)     $ (62)     $ (5,081)  
Two-way messaging
    149       196       (47)       7,297       9,709       (2,412)       (10)       (2,402)  
                                                                 
Total
    1,779       2,027       (248)     $ 47,320     $ 54,875     $ (7,555)     $ (72)     $ (7,483)  
                                                                 
 
 
(1) Amounts shown exclude non-paging and product sales revenues.
 
As previously discussed, demand for messaging services has declined over the past several years and the Company anticipates that it will continue to decline for the foreseeable future, which would result in reductions in service, rental and maintenance revenues due to the lower number of subscribers and related units in service.
 
Revenues — Software
 
Product sales for software operations were $13.1 million. Product revenue for software operations reflects software license revenue, professional services revenue, equipment sales and maintenance revenue. Operations revenue from software licenses, professional services and equipment sales was $9.9 million. Maintenance revenue was $3.2 million. Maintenance revenue for software operations is recognized as earned over the maintenance contract period. For the period April 1 through June 30, 2011, maintenance revenue has been reduced by


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$2.6 million to reflect the required reduction to fair value as required by acquisition accounting. The table below details total product sales for software operations for the periods stated:
 
         
    For the Three
 
    Months Ended June 30,
 
    2011  
    (Dollars in thousands)  
 
Software license
  $ 4,557  
Professional services
    2,787  
Equipment sales
    2,574  
         
Operations revenue
  $ 9,918  
         
Maintenance(1)
    3,162  
         
Total software operations revenue
  $ 13,080  
         
 
 
(1) Revenue is net of maintenance revenue reduction required by acquisition accounting to reflect the fair value.
 
Operating Expenses — Consolidated
 
Cost of Products Sold.  Cost of products sold consists primarily of the cost basis of devices sold to or lost by wireless segment’s customers and costs associated with software sales and installation costs. The increase of $5.9 million for the three months ended June 30, 2011 compared to the same period in 2010 was due primarily to cost of products sold for software operations of $5.9 million of the total $7.1 million of cost of products sold.
 
Service, Rental and Maintenance.  Service, rental and maintenance expenses consist primarily of the following significant items:
 
                                                 
    For the Three Months Ended June 30,              
    2011     2010     Change Between
 
          % of
          % of
    2011 and 2010  
    Amount     Revenue     Amount     Revenue     Amount     %  
    (Dollars in thousands)  
 
Site rent
  $ 5,962       9.1%     $ 8,283       14.0%     $ (2,321)       (28.0%)  
Telecommunications
    2,880       4.4%       3,467       5.9%       (587)       (16.9%)  
Payroll and related
    5,651       8.7%       4,444       7.5%       1,207       27.2%  
Stock based compensation
    6       0.0%       7       0.0%       (1)       (14.3%)  
Other
    1,688       2.6%       974       1.7%       714       73.3%  
                                                 
Total service, rental and maintenance
  $ 16,187       24.8%     $ 17,175       29.1%     $ (988)       (5.8%)  
                                                 
FTEs — Wireless
    179               208               (29)       (13.9%)  
                                                 
FTEs — Software
    101                             101        
                                                 
 
As illustrated in the table above, service, rental and maintenance expenses for the three months ended June 30, 2011 decreased $1.0 million or 5.8% from the same period in 2010 due to the following variances:
 
  •  Site rent — The decrease of $2.3 million in site rent expenses is primarily due to the rationalization of the Company’s networks which has decreased the number of transmitters required to provide service to the Company’s customers which, in turn, has reduced the number of lease locations. Active transmitters declined 16.9% in the second quarter of 2011 from the prior year quarter. In addition, the expiration of a master lease agreement (“MLA”) has resulted in the Company paying at the lower month-to-month rent per site in 2011, which has favorably impacted site rent expenses.
 
  •  Telecommunications — The decrease of $0.6 million in telecommunication expenses was due to the consolidation of the Company’s networks. The Company believes continued reductions in these expenses will occur as the Company’s networks continue to be consolidated as anticipated throughout 2011.


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  •  Payroll and related — Payroll and related expenses are incurred largely for field technicians, their managers and in-house repair personnel for wireless operations and professional services, product development and technical support personnel for software operations. Payroll and related expenses for software operations represented $1.5 million of the total $5.7 million of payroll and related expenses for 101 FTEs at June 30, 2011. The increase in payroll and related expenses of $1.2 million was due primarily to software operations payroll and related costs, partially offset by a reduction in headcount of 29 FTEs to 179 FTEs at June 30, 2011 from 208 FTEs at June 30, 2010 for wireless operations. Payroll and related expenses as a percentage of revenue increased during the period due to the use of the Company’s employees to repair paging devices as opposed to use of a third party vendor and the addition of 101 FTEs for software operations. The Company believes it is cost beneficial to perform the repair functions in-house.
 
  •  Stock based compensation — Stock based compensation expenses decreased for the three months ended June 30, 2011 compared to the same period in 2010 due to lower amortization of compensation expense for the restricted stock units (“RSUs”) awarded to certain eligible employees under the 2009 Long-Term Incentive Program (“LTIP”).
 
  •  Other — The increase of $0.7 million in other expenses and as a percentage of revenue was due to an increase in wireless operations costs of $0.3 million due to higher repairs and maintenance expenses of $0.2 million and miscellaneous expenses of $0.1 million. In addition, software operations costs were $0.4 million which consisted of $0.2 million in outside service expenses and $0.2 million in other miscellaneous expenses. Other expenses for software operations represented $0.4 million of the total $1.7 million of other expenses.
 
Selling and Marketing.  Selling and marketing expenses consist of the following major items:
 
                                                 
    For the Three Months Ended June 30,              
    2011     2010     Change Between
 
          % of
          % of
    2011 and 2010  
    Amount     Revenue     Amount     Revenue     Amount     %  
    (Dollars in thousands)  
 
Payroll and related
  $ 3,637       5.6%     $ 2,814       4.8%     $ 823       29.2%  
Commissions
    1,948       3.0%       1,367       2.3%       581       42.5%  
Stock based compensation
    16       0.0%       22       0.0%       (6)       (27.3%)  
Other
    988       1.5%       191       0.3%       797       417.3%  
                                                 
Total selling and marketing
  $ 6,589       10.1%     $ 4,394       7.4%     $ 2,195       50.0%  
                                                 
FTEs — Wireless
    113               149               (36)       (24.2%)  
                                                 
FTEs — Software
    120                             120        
                                                 
 
As indicated in the table above, selling and marketing expenses consisted primarily of payroll and related expenses, which increased $0.8 million or 29.2% and as a percentage of revenue for the three months ended June 30, 2011 compared to the same period in 2010 primarily due to the payroll and related costs for software operations, partially offset by lower costs for wireless operations. The sales and marketing staff are all involved in selling the Company’s paging and software products and services domestically and internationally as well as reselling other wireless products and services such as cellular phones and e-mail devices under authorized agent agreements. These expenses support the Company’s efforts to maintain gross placements of units in service, which mitigate the impact of disconnects on the Company’s revenue base for wireless operations and to identify business opportunities for additional or future software sales. Amcom has a centralized marketing function which is focused on supporting its software products and vertical sales efforts by strengthening the Amcom brand, generating sales leads and facilitating the sales process. These marketing functions are accomplished through targeted email campaigns, webinars, regional and national user conferences, monthly newsletters and participation at industry trade shows. Amcom sells its software products through a direct and channel sales force that consists of a dedicated team of managers. The Company has reduced the overall cost of its selling and marketing activities on the wireless operations by focusing on the most productive sales and marketing employees. Total FTEs declined by 36 FTEs to 113 FTEs at June 30, 2011 from 149 FTEs at June 30, 2010 for wireless operations. Payroll and related expenses for


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software operations represented $1.3 million of the total $3.6 million of payroll and related expenses for 120 FTEs at June 30, 2011.
 
Commission expenses increased by $0.6 million and as a percentage of revenue for the three months ended June 30, 2011 compared to the same period in 2010 due primarily to commission expenses for software operations. Commission expenses for software operations represented $0.7 million of the total $1.9 million of commission expenses. The increase of $0.8 million in other expenses and as a percentage of revenue was due to increases in miscellaneous expenses of $0.2 million for wireless operations and $0.6 million in costs for the software operations which consisted of $0.3 million in travel and entertainment, $0.2 million in advertising expenses and $0.1 million in other miscellaneous expenses. Other expenses for software operations represented $0.6 million of the total $1.0 million of other expenses.
 
General and Administrative.  General and administrative expenses consist of the following significant items:
 
                                                 
    For the Three Months Ended June 30,              
    2011     2010     Change Between
 
          % of
          % of
    2011 and 2010  
    Amount     Revenue     Amount     Revenue     Amount     %  
    (Dollars in thousands)  
 
Payroll and related
  $ 6,482       9.9%     $ 6,621       11.2%     $ (139)       (2.1%)  
Stock based compensation
    432       0.7%       242       0.4%       190       78.5%  
Bad debt
    (80)       (0.1%)       594       1.0%       (674)       (113.5%)  
Facility rent
    1,025       1.6%       1,326       2.2%       (301)       (22.7%)  
Telecommunications
    397       0.5%       603       1.0%       (206)       (34.2%)  
Outside services
    2,452       3.8%       3,185       5.4%       (733)       (23.0%)  
Taxes, licenses and permits
    2,190       3.4%       1,836       3.1%       354       19.3%  
Other
    968       1.5%       1,517       2.6%       (549)       (36.2%)  
                                                 
Total general and administrative
  $ 13,866       21.3%     $ 15,924       26.9%     $ (2,058)       (12.9%)  
                                                 
FTEs — Wireless
    183               242               (59)       (24.4%)  
                                                 
FTEs — Software
    27                             27        
                                                 
 
As illustrated in the table above, general and administrative expenses for the three months ended June 30, 2011 decreased $2.1 million, or 12.9%, from the same period in 2010 due primarily to lower outside service expenses, bad debt expenses and facility rent expenses; partially offset by higher tax, license and permit expense. The percentage of expense to revenue decreased for the three months ended June 30, 2011 compared to the same period in 2010 due to the following significant variances:
 
  •  Payroll and related — Payroll and related expenses are incurred mainly for employees in customer service, information technology, inventory, collections, finance and other support functions as well as executive management. Payroll and related expenses decreased $0.1 million due primarily to lower payroll and related expenses for wireless operations due to headcount reductions, partially offset by payroll and related expenses for software operations of $1.1 million for 27 FTEs at June 30, 2011. Total FTEs declined by 59 FTEs to 183 FTEs at June 30, 2011 from 242 FTEs at June 30, 2010 for wireless operations.
 
  •  Stock based compensation — Stock based compensation expenses consist primarily of amortization of compensation expense associated with RSUs awarded to certain eligible employees for both wireless operations and software operations and amortization of compensation expense for restricted stock awarded to non-executive members of the Company’s Board of Directors under the Equity Plan. Stock based compensation expenses increased by $0.2 million for the three months ended June 30, 2011 compared to the same period in 2010 due to lower amortization of compensation expense related to the 2009 LTIP for wireless operations, partially offset by an increase in amortization of compensation expense for the three months ended June 30, 2011 due to the 2011 LTIP for software operations. Stock based compensation expenses for software operations represented $0.2 million of the total $0.4 million of stock based compensation expenses.


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  •  Bad debt — The decrease of $0.7 million in bad debt expenses reflected the Company’s bad debt experience due to the change in the composition of the Company’s customer base to accounts with a large number of units in service. Bad debt expenses for software operations represented $70,000 of the total benefit of $80,000 of bad debt expenses.
 
  •  Facility rent — The decrease of $0.3 million in facility rent expenses was primarily due to the closure of office facilities as part of the Company’s continued rationalization of its operating requirements to meet lower revenue and customer demand. Facility rent expenses for software operations represented $0.3 million of the total $1.0 million of facility rent expenses.
 
  •  Telecommunications — The decrease of $0.2 million in telecommunication expenses reflected continued office and staffing reductions as the Company continues to streamline its operations and reduce its telecommunication requirements.
 
  •  Outside services — Outside service expenses consist primarily of costs associated with printing and mailing invoices, outsourced customer service, temporary help and various professional fees. The decrease of $0.7 million in outside service expenses was due primarily to reduction in legal fees of $0.3 million, transaction and integration costs related to the acquisition of Amcom of $0.2 million, audit-related and tax service fees of $0.1 million and outsourced customer service of $0.1 million. Outside service expenses for software operations represented $25,000 of the total $2.5 million of outside service expenses.
 
  •  Taxes, licenses and permits — Tax, license and permit expenses consist of property, franchise, gross receipts and transactional taxes. The increase in tax, license and permit expenses of $0.4 million was primarily due to one-time resolution of various state and local tax audits at amounts higher than the originally estimated liability, partially offset by lower gross receipts and property taxes for the three months ended June 30, 2011 compared to the same period in 2010. These taxes are based on the lower revenue and property base resulting from the Company’s operations.
 
  •  Other — The decrease of $0.5 million in other expenses was due to a decrease of $0.3 million for wireless operations which consisted of reductions in repairs and maintenance of $0.1 million, insurance expenses of $0.1 million and various other expenses of $0.1 million. In addition, software operations had a net credit of $0.2 million.
 
Severance and Restructuring.  Severance and restructuring expenses decreased to $17,000 for the three months ended June 30, 2011 for restructuring costs associated with the terminations of certain lease agreements for transmitter locations for wireless operations. This was a decrease from $41,000 recorded for the three months ended June 30, 2010 primarily for severance charges for post-employment benefits for planned wireless staffing reductions. The Company accrues post-employment benefits if certain specified criteria are met. Post-employment benefits include salary continuation, severance benefits and continuation of health insurance benefits.
 
Depreciation, Amortization and Accretion.  Depreciation, amortization and accretion expenses decreased to $5.3 million for the three months ended June 30, 2011 from $6.7 million for the three months ended June 30, 2010. The decrease was primarily due to $2.0 million in lower depreciation expense for the period from fully depreciated paging infrastructure and other assets, $0.9 million in lower depreciation expense on paging devices resulting from fewer purchases of paging devices and from fully depreciated paging devices and $0.1 million decrease in accretion expenses; partially offset by an increase of $1.4 million in amortization expense due to the increase in intangible assets from the Amcom acquisition. Depreciation, amortization and accretion expenses for software operations represented $1.7 million of the total $5.3 million of depreciation, amortization and accretion expenses.
 
Interest Expense, Net; and Income Tax Expense
 
Interest Expense, Net.  Net interest expense increased to $0.9 million for the three months ended June 30, 2011 from $4,000 of net interest income for the same period in 2010. This increase was primarily due to interest on debt associated with the Amcom acquisition.
 
Income Tax Expense.  Income tax expense for the three months ended June 30, 2011 was $4.4 million, an increase of $3.6 million from the $0.8 million income tax expense for the three months ended June 30, 2010. Income


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tax expense for the three months ended June 30, 2011 reflects a net favorable adjustment of $4.9 million due to the reduction of the deferred income tax asset valuation allowance, which reflects a change in management’s assessment of 2011 taxable income for wireless operations. The following summarizes the key items impacting income tax expense and the effective tax rate for the three months ended June 30, 2011 and 2010, respectively:
 
                                 
    For the Three Months Ended June 30,  
    2011     2010  
    (Dollars in thousands)  
 
Income before income tax expense
  $ 22,967             $ 13,930          
                                 
Income tax expense at the Federal statutory rate
  $ 8,038       35.00%     $ 4,876       35.00%  
State income taxes, net of Federal benefit
    730       3.18%       425       3.05%  
Change in valuation allowance
    (4,884)       (21.27%)       (4,684)       (33.63%)  
Other
    487       2.12%       224       1.71%  
                                 
Income tax expense
  $ 4,372       19.04%     $ 841       6.04%  
                                 
 
Results of Operations
 
Comparison of Revenues and Selected Operating Expenses for the Six Months Ended June 30, 2011 and 2010
 
                                                                 
    For the Six Months Ended June 30,     Change Between  
    2011     2010     2011 and 2010  
    Wireless     Software(1)     Total     Wireless     Software     Total     Total     %  
    (Dollars in thousands)  
 
Revenues:
                                                               
Service, rental and maintenance, net
  $ 99,478     $     $ 99,478     $ 115,806     $     $ 115,806     $ (16,328)       (14.1%)  
Product sales, net
    5,149       17,878       23,027       6,090             6,090       16,937       278.1%  
                                                                 
Total
  $ 104,627     $ 17,878     $ 122,505     $ 121,896     $     $ 121,896     $ 609       0.5%  
                                                                 
Selected operating expenses:
                                                               
Cost of products sold
  $ 1,834     $ 7,668     $ 9,502     $ 2,343     $     $ 2,343     $ 7,159       305.5%  
Service, rental and maintenance
    30,027       2,622       32,649       36,116             36,116       (3,467)       (9.6%)  
Selling and marketing
    7,779       3,731       11,510       8,951             8,951       2,559       28.6%  
General and administrative
    27,591       1,903       29,494       31,736             31,736       (2,242)       (7.1%)  
Severance and restructuring
    50             50       355             355       (305)       (85.9%)  
                                                                 
Total
  $ 67,281     $ 15,924     $ 83,205     $ 79,501     $     $ 79,501     $ 3,704       4.7%  
                                                                 
FTEs
    475       248       723       599             599       124       20.7%  
                                                                 
Active transmitters
    5,253             5,253       6,319             6,319       (1,066)       (16.9%)  
                                                                 
 
 
(1) Software operations reflect financial results from March 3, 2011 to June 30, 2011 and are net of maintenance revenue reduction required by acquisition accounting to reflect fair value.
 
Revenues — Wireless
 
Service, rental and maintenance revenues consist primarily of recurring fees associated with the provision of messaging services and rental of leased units and is net of a provision for service credits. Product sales consist primarily of revenues associated with the sale of devices and charges for leased devices that are not returned and are net of anticipated credits. The decrease in revenues reflected the decrease in demand for the Company’s wireless services. Wireless’ total revenues were $104.6 million and $121.9 million for the six months ended June 30, 2011


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and 2010, respectively. The table below details total service, rental and maintenance revenues, net of service credits for the periods stated:
 
                 
    For the Six Months Ended
 
    June 30,  
    2011     2010  
    (Dollars in thousands)  
 
Service, rental and maintenance revenues, net:
               
Paging:
               
Direct:
               
One-way messaging
  $ 77,562     $ 88,028  
Two-way messaging
    13,366       17,866  
                 
      90,928       105,894  
                 
Indirect:
               
One-way messaging
    3,452       4,736  
Two-way messaging
    1,569       2,077  
                 
    $ 5,021     $ 6,813  
                 
Total paging:
               
One-way messaging
  $ 81,014     $ 92,764  
Two-way messaging
    14,935       19,943  
                 
Total paging revenue
    95,949       112,707  
Non-paging revenue
    3,529       3,099  
                 
Total service, rental and maintenance revenues, net
  $ 99,478     $ 115,806  
                 
 
The table below sets forth units in service and service revenues, the changes in each between the six months ended June 30, 2011 and 2010 and the changes in revenues associated with differences in ARPU and the number of units in service.
 
                                                                 
          Revenues              
    Units in Service     For the Six Months Ended
             
    As of June 30,     June 30,     Change Due To:  
    2011     2010     Change     2011(1)     2010(1)     Change     ARPU     Units  
    (Units in thousands)           (Dollars in thousands)              
 
One-way messaging
    1,630       1,831       (201)     $ 81,014     $ 92,764     $ (11,750)     $ (355)     $ (11,395)  
Two-way messaging
    149       196       (47)       14,935       19,943       (5,008)       (1,385)       (3,623)  
                                                                 
Total
    1,779       2,027       (248)     $ 95,949     $ 112,707     $ (16,758)     $ (1,740)     $ (15,018)  
                                                                 
 
 
(1) Amounts shown exclude non-paging and product sales revenues.
 
As previously discussed, demand for messaging services has declined over the past several years and the Company anticipates that it will continue to decline for the foreseeable future, which would result in reductions in service, rental and maintenance revenues due to the lower number of subscribers and related units in service.
 
Revenues — Software
 
Product sales for software operations were $17.9 million. Product revenue for software operations reflects software license revenue, professional services revenue, equipment sales and maintenance revenue. Operations revenue from software licenses, professional services and equipment sales was $13.8 million. Maintenance revenue was $4.1 million. Maintenance revenue for software operations is recognized as earned over the maintenance contract period. For the period March 3 through June 30, 2011, maintenance revenue has been reduced by


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$3.5 million to reflect the required reduction to fair value as required by acquisition accounting. The table below details total product sales for software operations for the periods stated:
 
         
    For the Six Months
 
    Ended June 30, 2011(1)  
    (Dollars in thousands)  
 
Software license
  $ 6,293  
Professional services
    4,138  
Equipment sales
    3,370  
         
Operations revenue
  $ 13,801  
         
Maintenance(2)
    4,077  
         
Total software operations revenue
  $ 17,878  
         
 
 
(1) Software operations revenue reflects results from March 3, 2011 to June 30, 2011.
 
(2) Revenue is net of maintenance revenue reduction required by acquisition accounting to reflect the fair value.
 
Operating Expenses — Consolidated
 
Cost of Products Sold.  Cost of products sold consists primarily of the cost basis of devices sold to or lost by wireless segment’s customers and costs associated with software sales and installation costs. The increase of $7.2 million for the six months ended June 30, 2011 compared to the same period in 2010 was due primarily to cost of products sold for software operations of $7.7 million, partially offset by a reduction of $0.5 million for wireless operations.
 
Service, Rental and Maintenance.  Service, rental and maintenance expenses consist primarily of the following significant items:
 
                                                 
    For the Six Months Ended June 30,              
    2011     2010     Change Between
 
          % of
          % of
    2011 and 2010  
    Amount     Revenue     Amount     Revenue     Amount     %  
    (Dollars in thousands)  
 
Site rent
  $ 12,843       10.5%     $ 17,362       14.2%     $ (4,519)       (26.0%)  
Telecommunications
    5,982       4.9%       7,288       6.0%       (1,306)       (17.9%)  
Payroll and related
    10,459       8.5%       9,030       7.4%       1,429       15.8%  
Stock based compensation
    11       0.0%       13       0.0%       (2)       (15.4%)  
Other
    3,354       2.8%       2,423       2.0%       931       38.4%  
                                                 
Total service, rental and maintenance
  $ 32,649       26.7%     $ 36,116       29.6%     $ (3,467)       (9.6%)  
                                                 
FTEs — Wireless
    179               208               (29)       (13.9%)  
                                                 
FTEs — Software
    101                             101        
                                                 
 
As illustrated in the table above, service, rental and maintenance expenses for the six months ended June 30, 2011 decreased $3.5 million or 9.6% from the same period in 2010 due to the following variances:
 
  •  Site rent — The decrease of $4.5 million in site rent expenses is primarily due to the rationalization of the Company’s networks which has decreased the number of transmitters required to provide service to the Company’s customers which, in turn, has reduced the number of lease locations. Active transmitters declined 16.9% in the second quarter of 2011 from the prior year quarter. In addition, the expiration of a MLA has resulted in the Company paying at the lower month-to-month rent per site in 2011, which has favorably impacted site rent expenses.
 
  •  Telecommunications — The decrease of $1.3 million in telecommunication expenses was due to the consolidation of the Company’s networks. The Company believes continued reductions in these expenses will occur as the Company’s networks continue to be consolidated as anticipated throughout 2011.


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  •  Payroll and related — Payroll and related expenses are incurred largely for field technicians, their managers and in-house repair personnel for wireless operations and professional services, product development and technical support personnel for software operations. The increase in payroll and related expenses of $1.4 million was due primarily to software operations payroll and related costs, partially offset by a reduction in headcount of 29 FTEs to 179 FTEs at June 30, 2011 from 208 FTEs at June 30, 2010 for wireless operations. Payroll and related expenses as a percentage of revenue increased during the period due to the use of the Company’s employees to repair paging devices as opposed to use of a third party vendor and the addition of 101 FTEs for software operations. The Company believes it is cost beneficial to perform the repair functions in-house. Payroll and related expenses for software operations represented $2.0 million of the total $10.5 million of payroll and related expenses.
 
  •  Stock based compensation — Stock based compensation expenses decreased for the six months ended June 30, 2011 compared to the same period in 2010 due to lower amortization of compensation expense for the RSUs awarded to certain eligible employees under the 2009 LTIP.
 
  •  Other — The increase of $0.9 million in other expenses and as a percentage of revenue was due to an increase in wireless operations costs of $0.3 million primarily due to higher office expenses. In addition, costs in the software operations totaled $0.6 million which consisted of $0.3 million in outside services and $0.3 million in miscellaneous expenses.
 
Selling and Marketing.  Selling and marketing expenses consist of the following major items:
 
                                                 
    For the Six Months Ended June 30,              
    2011     2010     Change Between
 
          % of
          % of
    2011 and 2010  
    Amount     Revenue     Amount     Revenue     Amount     %  
    (Dollars in thousands)  
 
Payroll and related
  $ 6,569       5.4%     $ 5,778       4.7%     $ 791       13.7%  
Commissions
    3,362       2.7%       2,531       2.1%       831       32.8%  
Stock based compensation
    33       0.0%       39       0.0%       (6)       (15.4%)  
Other
    1,546       1.3%       603       0.5%       943       156.4%  
                                                 
Total selling and marketing
  $ 11,510       9.4%     $ 8,951       7.3%     $ 2,559       28.6%  
                                                 
FTEs — Wireless
    113               149               (36)       (24.2%)  
                                                 
FTEs — Software
    120                             120        
                                                 
 
As indicated in the table above, selling and marketing expenses consisted primarily of payroll and related expenses, which increased $0.8 million or 13.7% and as a percentage of revenue for the six months ended June 30, 2011 compared to the same period in 2010 primarily due to the payroll and related costs for software operations, partially offset by lower costs for wireless operations. The sales and marketing staff are all involved in selling the Company’s paging and software products and services domestically and internationally as well as reselling other wireless products and services such as cellular phones and e-mail devices under authorized agent agreements. These expenses support the Company’s efforts to maintain gross placements of units in service, which mitigate the impact of disconnects on the Company’s revenue base for wireless operations and to identify business opportunities for additional or future software sales. Amcom has a centralized marketing function which is focused on supporting its software products and vertical sales efforts by strengthening the Amcom brand, generating sales leads and facilitating the sales process. These marketing functions are accomplished through targeted email campaigns, webinars, regional and national user conferences, monthly newsletters and participation at industry trade shows. Amcom sells its software products through a direct and channel sales force that consists of a dedicated team of managers. The Company has reduced the overall cost of its selling and marketing activities on the wireless operations by focusing on the most productive sales and marketing employees. Total FTEs declined by 36 FTEs to 113 FTEs at June 30, 2011 from 149 FTEs at June 30, 2010 for wireless operations. Payroll and related expenses for software operations represented $1.8 million of the total $6.6 million of payroll and related expenses for 120 FTEs.


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Commission expenses increased by $0.8 million for the six months ended June 30, 2011 compared to the same period in 2010 due primarily to commission expenses for software operations. Commission expenses for software operations represented $1.1 million of the total $3.4 million of commission expenses. The increase of $0.9 million in other expenses was due to costs for software operations of $0.9 million which consisted of $0.4 million in travel and entertainment expenses, $0.2 million in advertising expenses and $0.3 million in miscellaneous expenses.
 
General and Administrative.  General and administrative expenses consist of the following significant items:
 
                                                 
    For the Six Months Ended June 30,              
    2011     2010     Change Between
 
          % of
          % of
    2011 and 2010  
    Amount     Revenue     Amount     Revenue     Amount     %  
    (Dollars in thousands)  
 
Payroll and related
  $ 12,419       10.1%     $ 13,533       11.1%     $ (1,114)       (8.2%)  
Stock based compensation
    635       0.5%       482       0.4%       153       31.7%  
Bad debt
    336       0.3%       1,307       1.1%       (971)       (74.3%)  
Facility rent
    1,844       1.5%       2,680       2.2%       (836)       (31.2%)  
Telecommunications
    841       0.7%       1,260       1.0%       (419)       (33.2%)  
Outside services
    7,643       6.2%       6,452       5.3%       1,191       18.5%  
Taxes, licenses and permits
    3,522       2.9%       3,427       2.8%       95       2.8%  
Other
    2,254       1.9%       2,595       2.1%       (341)       (13.1%)  
                                                 
Total general and administrative
  $ 29,494       24.1%     $ 31,736       26.0%     $ (2,242)       (7.1%)  
                                                 
FTEs — Wireless
    183               242               (59)       (24.4%)  
                                                 
FTEs — Software
    27                             27        
                                                 
 
As illustrated in the table above, general and administrative expenses for the six months ended June 30, 2011 decreased $2.2 million, or 7.1%, from the same period in 2010 due primarily to lower payroll and related expenses, lower bad debt expenses and lower facility rent expenses; partially offset by higher outside service expenses. The percentage of expense to revenue decreased for the six months ended June 30, 2011 compared to the same period in 2010 due to the following significant variances:
 
  •  Payroll and related — Payroll and related expenses are incurred mainly for employees in customer service, information technology, inventory, collections, finance and other support functions as well as executive management. Payroll and related expenses decreased $1.1 million due primarily to a reduction in headcount for the six months ended June 30, 2011 compared to the same period in 2010 for wireless operations, partially offset by payroll and related costs of $1.3 million for software operations for 27 FTEs at June 30, 2011. Total FTEs declined by 59 FTEs to 183 FTEs at June 30, 2011 from 242 FTEs at June 30, 2010 for wireless operations.
 
  •  Stock based compensation — Stock based compensation expenses consist primarily of amortization of compensation expense associated with RSUs awarded to certain eligible employees for both wireless operations and software operations and amortization of compensation expense for restricted stock awarded to non-executive members of the Company’s Board of Directors under the Equity Plan. Stock based compensation expenses increased by $0.2 million for the six months ended June 30, 2011 compared to the same period in 2010 due to lower amortization of compensation expense related to the 2009 LTIP for wireless operations, partially offset by an increase in amortization of compensation expense for the six months ended June 30, 2011 due to the 2011 LTIP for software operations. Stock based compensation expenses for software operations represented $0.2 million of the total $0.6 million of stock based compensation expenses.
 
  •  Bad debt — The decrease of $1.0 million in bad debt expenses reflected the Company’s bad debt experience due to the change in the composition of the Company’s customer base to accounts with a large number of units in service. Bad debt expenses for software operations represented $0.1 million of the total $0.3 million of bad debt expenses.


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  •  Facility rent — The decrease of $0.8 million in facility rent expenses was primarily due to the closure of office facilities as part of the Company’s continued rationalization of its operating requirements to meet lower revenue and customer demand. Facility rent expenses for software operations represented $0.4 million of the total $1.8 million of facility rent expenses.
 
  •  Telecommunications — The decrease of $0.4 million in telecommunication expenses reflected continued office and staffing reductions as the Company continues to streamline its operations and reduce its telecommunication requirements.
 
  •  Outside services — Outside service expenses consist primarily of costs associated with printing and mailing invoices, outsourced customer service, temporary help and various professional fees. The increase of $1.2 million in outside service expenses and as a percentage of revenue was due primarily to transaction and integration costs related to the acquisition of Amcom of $2.7 million during the six months ended June 30, 2011 which resulted in an increase of expenses as a percentage of revenue. These costs were partially offset by reductions in audit-related and tax service fees of $0.6 million, legal fees of $0.5 million, outsourced customer service of $0.2 million, and all other expenses net of $0.2 million. Outside service expenses for software operations represented $25,000 of the total $7.6 million of outside service expenses.
 
  •  Taxes, licenses and permits — Tax, license and permit expenses consist of property, franchise, gross receipts and transactional taxes. The increase in tax, license and permit expenses of $0.1 million was primarily due to higher gross receipts and transactional taxes offset by lower property taxes for the six months ended June 30, 2011 compared to the same period in 2010. Property taxes are based on the lower property base resulting from the Company’s Wireless operations.
 
  •  Other — The decrease of $0.3 million in other expenses was due primarily to lower repairs and maintenance expenses of $0.4 million and insurance expenses of $0.3 million wireless operations. These reductions were partially offset by a lower level of net credits of $0.7 million in 2011 as compared to 2010 for wireless operations. In addition, software operations had a net credit of $0.2 million.
 
Severance and Restructuring.  Severance and restructuring expenses decreased to $50,000 for the six months ended June 30, 2011 for restructuring costs associated with the terminations of certain lease agreements for transmitter locations for wireless operations. This was a decrease from $0.4 million recorded for the six months ended June 30, 2010 primarily for severance charges for post-employment benefits for planned wireless staffing reductions. The Company accrues post-employment benefits if certain specified criteria are met. Post-employment benefits include salary continuation, severance benefits and continuation of health insurance benefits.
 
Depreciation, Amortization and Accretion.  Depreciation, amortization and accretion expenses decreased to $9.8 million for the six months ended June 30, 2011 from $14.0 million for the six months ended June 30, 2010. The decrease was primarily due to $3.9 million in lower depreciation expense for the period from fully depreciated paging infrastructure and other assets, $2.0 million in lower depreciation expense on paging devices resulting from fewer purchases of paging devices and from fully depreciated paging devices and $0.2 million decrease in accretion expenses; partially offset by an increase of $1.9 million in amortization expense due to the increase in intangible assets from the Amcom acquisition. Depreciation, amortization and accretion expenses for software operations represented $2.2 million of the total $9.8 million of depreciation, amortization and accretion expenses.
 
Interest Expense, Net; and Income Tax (Benefit) Expense
 
Interest Expense, Net.  Net interest expense increased to $1.1 million for the six months ended June 30, 2011 from $7,000 of net interest income for the same period in 2010. This increase was primarily due to interest on debt associated with the Amcom acquisition.
 
Income Tax (Benefit) Expense.  Income tax benefit for the six months ended June 30, 2011 was $23.0 million, a decrease of $29.7 million from the $6.7 million income tax expense for the six months ended June 30, 2010. Income tax benefit for the six months ended June 30, 2011 reflects a net favorable adjustment of $37.2 million due to the reduction of the deferred income tax asset valuation allowance. Of the $37.2 million reduction of the valuation allowance, $6.1 million relates to a change in management’s assessment of 2011 taxable income and $31.1 million relates to changes in management’s assessment of 2012 through 2015 taxable income. The following summarizes


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the key items impacting income tax (benefit) expense and the effective tax rate for the six months ended June 30, 2011 and 2010, respectively:
 
                                 
    For the Six Months Ended June 30,  
    2011     2010  
    (Dollars in thousands)  
 
Income before income tax (benefit) expense
  $ 36,241             $ 28,658          
                                 
Income tax expense at the Federal statutory rate
  $ 12,684       35.00%     $ 10,030       35.00%  
State income taxes, net of Federal benefit
    1,160       3.20%       1,129       3.94%  
Change in valuation allowance
    (37,249)       (102.78%)       (4,743)       (16.55%)  
Other
    400       1.09%       268       0.93%  
                                 
Income tax (benefit) expense
  $ (23,005)       (63.48%)     $ 6,684       23.32%  
                                 
 
Liquidity and Capital Resources — Consolidated
 
Cash and Cash Equivalents
 
At June 30, 2011, the Company had cash and cash equivalents of $29.5 million. These available cash and cash equivalents are held in accounts managed by third party financial institutions and consist of invested cash and cash in the Company’s operating accounts. The invested cash is invested in interest bearing funds managed by third party financial institutions. These funds invest in direct obligations of the government of the United States. To date, the Company has experienced no loss or lack of access to its invested cash or cash equivalents; however, the Company can provide no assurance that access to its invested cash and cash equivalents will not be impacted by adverse conditions in the financial markets.
 
At any point in time, the Company has approximately $6.0 to $7.0 million in its operating accounts that are with third party financial institutions. While the Company monitors daily the cash balances in its operating accounts and adjusts the cash balances as appropriate, these cash balances could be impacted if the underlying financial institutions fail or are subject to other adverse conditions in the financial markets. To date, the Company has experienced no loss or lack of access to cash in its operating accounts.
 
The Company intends to use its cash on hand to provide working capital, to support operations, repay debt, and to return value to stockholders in the form of cash dividends. The Company may also consider using cash to fund acquisitions of paging assets or assets of other businesses that the Company believes will provide a measure of revenue stability while supporting its operating structure and its goal of maintaining margins.
 
The significant decrease in cash and cash equivalents at June 30, 2011 compared to December 31, 2010 reflects the use of available cash (along with proceeds from debt financing) to acquire all of the outstanding common stock of Amcom and redeem all outstanding stock options of Amcom.
 
Overview
 
Based on current and anticipated levels of operations, USA Mobility anticipates net cash provided by operating activities, together with the available cash on hand at June 30, 2011 should be adequate to meet anticipated cash requirements for the foreseeable future.
 
In the event that net cash provided by operating activities and cash on hand are not sufficient to meet future cash requirements, the Company may be required to reduce planned capital expenses, reduce or eliminate its cash dividends to stockholders, reduce or eliminate its common stock repurchase program, and/or sell assets or seek additional financing. USA Mobility can provide no assurance that reductions in planned capital expenses or proceeds from asset sales would be sufficient to cover shortfalls in available cash or that additional financing would be available on acceptable terms.


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The following table sets forth information on the Company’s net cash flows from operating, investing and financing activities for the periods stated:
 
                         
    For the
   
    Six Months Ended
  Change
    June 30,   Between
    2011   2010   2011 and 2010
    (Dollars in thousands)
 
Net cash provided by operating activities
  $ 32,836     $ 39,800     $ (6,964)  
Net cash used in investing activities
    (130,037)       (2,230)       127,807  
Net cash used in financing activities
    (2,549)       (18,038)       (15,489)  
 
Net Cash Provided by Operating Activities.  As discussed above, USA Mobility is dependent on cash flows from operating activities to meet its cash requirements. Cash from operations varies depending on changes in various working capital items including deferred revenues, accounts payable, accounts receivable, prepaid expenses and various accrued expenses. The following table includes the significant cash receipt and expenditure components of the Company’s cash flows from operating activities for the periods indicated, and sets forth the change between the indicated periods:
 
                         
    For the
    Change
 
    Six Months Ended June 30,     Between
 
    2011     2010     2011 and 2010  
    (Dollars in thousands)  
 
Cash received from customers
  $ 122,841     $ 125,392     $ (2,551)  
                         
Cash paid for —
                       
Payroll and related costs
    39,163       35,456       3,707  
Site rent costs
    13,224       16,689       (3,465)  
Telecommunications costs
    6,451       7,809       (1,358)  
Interest costs
    856             856  
Other operating costs
    30,311       25,638       4,673  
                         
      90,005       85,592       4,413  
                         
Net cash provided by operating activities
  $ 32,836     $ 39,800     $ (6,964)  
                         
 
Net cash provided by operating activities decreased $7.0 million for the six months ended June 30, 2011 compared to the same period in 2010. Cash received from customers decreased $2.6 million, or 2.0%, for the six months ended June 30, 2011 from the same period in 2010. Cash received from customers consists of revenues and direct taxes billed to customers adjusted for changes in accounts receivable, deferred revenue and tax withholding amounts. The decrease was due to lower accounts receivable of $6.0 million, partially offset by higher deferred revenue of $2.8 million and higher revenue of $0.6 million in 2011 due primarily to software operations.
 
The decline in cash received from customers was offset by the following reductions in cash paid for operating activities:
 
  •  Cash payments for payroll and related costs increased $3.7 million due primarily to costs for software operations, partially offset by reduction in headcount for wireless operations.
 
  •  Cash payments for site rent costs decreased $3.5 million. This decrease was due primarily to lower site rent expenses for leased locations as the Company rationalized its network and incurred lower payments in 2011 due to the expiration of a MLA which resulted in a lower month-to-month rent per site in 2011.
 
  •  Cash payments for telecommunication costs decreased $1.4 million. This decrease was due primarily to the consolidation of the Company’s networks and reflects continued office and staffing reduction to support its smaller customer base.
 
  •  Cash payments for interest costs increased $0.9 million due to the debt acquired related to the acquisition of Amcom on March 3, 2011.


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  •  Cash payments for other operating costs increased $4.7 million. The increase was due primarily to an increase of $6.3 million for software operations’ costs, partially offset by a decrease of $1.2 million in facility rent expenses and $0.4 million decrease in repairs and maintenance expenses for wireless operations.
 
Net Cash Used In Investing Activities.  Net cash used in investing activities increased $127.8 million for the six months ended June 30, 2011 compared to the same period in 2010 due to the consideration paid, net of cash acquired related to the Amcom acquisition in the first quarter of 2011 of $134.2 million (see Note 5 of Unaudited Notes to Condensed Consolidated Financial Statements) and an increase in capital expenditures in 2011 compared to 2010 of $1.1 million. These increases were partially offset by $7.5 million of proceeds received from Sensus for the sale of the narrow band PCS licenses.
 
Net Cash Used In Financing Activities.  Net cash used in financing activities decreased $15.5 million for the six months ended June 30, 2011 from the same period in 2010 due to the issuance of debt of $24.0 million, $6.9 million reduction due to the suspension of the stock repurchase program and $0.1 million in lower dividends distributions paid to stockholders during the six months ended June 30, 2011 compared to the same period in 2010. These reductions in net cash used in financing activities were partially offset by repayment of debt of $14.1 million and deferred financing costs of $1.4 million associated with the Amcom acquisition.
 
Cash Dividends to Stockholders.  For the six months ended June 30, 2011, the Company paid a total of $11.1 million (or $0.50 per share of common stock) in cash dividends compared to $11.2 million (or $0.50 per share of common stock) in cash dividends for the same period in 2010.
 
Future Cash Dividends to Stockholders.  On July 27, 2011, the Company’s Board of Directors declared a regular quarterly dividend distribution of $0.25 per share of common stock, with a record date of August 19, 2011, and a payment date of September 9, 2011. This dividend distribution of approximately $5.5 million will be paid from available cash on hand.
 
Common Stock Repurchase Program.  On July 31, 2008, the Company’s Board of Directors approved a program for the Company to repurchase up to $50.0 million of its common stock in the open market during the twelve-month period commencing on or about August 5, 2008. Credit Suisse Securities (USA) LLC will administer such purchases. The Company expects to use available cash on hand and net cash provided by operating activities to fund the common stock repurchase program.
 
The Company’s Board of Directors approved a supplement to the common stock repurchase program effective March 3, 2009. The supplement reset the repurchase authority to $25.0 million as of January 1, 2009 and extended the purchase period through December 31, 2009.
 
On November 30, 2009, the Company’s Board of Directors approved a further extension of the purchase period from December 31, 2009 to March 31, 2010. On March 3, 2010, the Company’s Board of Directors approved an additional supplement effective March 3, 2010 which reset the repurchase authority to $25.0 million as of January 1, 2010 and extended the purchase period through December 31, 2010.
 
On December 6, 2010, the Company’s Board of Directors approved another supplement to the common stock repurchase program effective on January 3, 2011. The supplement reset the repurchase authority to $25.0 million as of January 3, 2011 and extended the purchase period through December 31, 2011.
 
From the inception of the common stock repurchase program through December 31, 2010, the Company has repurchased a total of 5,556,331 shares of its common stock under this program for approximately $51.7 million (excluding commissions). Repurchased shares of the Company’s common stock were accounted for as a reduction to common stock and additional paid-in-capital in the period in which the repurchase occurred. There was approximately $16.1 million of common stock repurchase authority remaining under the program as of December 31, 2010. This repurchase authority allows the Company, at management’s discretion, to selectively repurchase shares of its common stock from time to time in the open market depending upon market price and other factors. All repurchased shares of common stock are returned to the status of authorized but unissued shares of the Company.
 
During the first quarter of 2011, the Company incurred debt associated with the acquisition of Amcom. The Company plans to aggressively repay the debt while maintaining its long-standing policy of returning capital to


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stockholders. To accelerate the payment of debt, the Company temporarily suspended its repurchase program and will subsequently review this program by December 31, 2011.
 
Borrowings.  At June 30, 2011, the Company had outstanding debt financing and related debt covenants associated with the acquisition of Amcom. The acquisition was funded by approximately $117.5 million of cash on hand and new debt of $24.1 million through a credit facility provided by Wells Fargo Capital Finance, LLC (“Wells Fargo”) and the assumption of existing Wells Fargo debt of $27.8 million. The Company entered into an Amended and Restated Credit Agreement (“Credit Agreement”) by and among the Company, the Holding Company, USA Mobility Wireless, Inc., a Delaware corporation, and Amcom (collectively, the borrowers), the lenders and Wells Fargo as the arranger and administrative agent. The Credit Agreement provides for a total credit facility of $52.5 million, including a $42.5 million term loan and a $10.0 million revolving loan. The debt is secured by a lien on substantially all of the existing assets, interests in assets and proceeds owned or acquired by the Company. During the three months ended June 30, 2011, the Company repaid $14.1 million of its debt obligation of which $3.1 million was a mandatory repayment. As of June 30, 2011, there is a total of $37.8 million in debt outstanding at an interest rate of 5.25%. (See Note 14 of Unaudited Notes to Condensed Consolidated Financial Statements.)
 
The Company is subject to three financial covenants under the Credit Agreement (See Note 14 of Unaudited Notes to Condensed Consolidated Financial Statements). The financial covenants are measured at each quarter-end commencing as of June 30, 2011. The Company is in compliance with all of the financial covenants as of June 30, 2011.
 
The Company has also established control agreements with the financial institutions that maintain its cash and investment accounts. These agreements permit Wells Fargo to exercise control over the Company’s cash and investment accounts should the Company default under provisions of the Credit Agreement. The Company is not in default under the Credit Agreement and does not anticipate that Wells Fargo would need to exercise its rights under these control agreements during the term of the Credit Agreement.
 
Commitments and Contingencies
 
Operating Leases.  USA Mobility has operating leases for office and transmitter locations. Substantially all of these leases have lease terms ranging from one month to five years. USA Mobility continues to review its office and transmitter locations, and intends to replace, reduce or consolidate leases, where possible. Total rent expense under operating leases for the three months ended June 30, 2011 and 2010 was approximately $6.7 million and $9.2 million, respectively; and $14.2 million and $19.2 million for the six months ended June 30, 2011 and 2010, respectively.
 
Other Commitments.  USA Mobility has various letters of credit (“LOCs”) outstanding with multiple state agencies. These LOCs typically have one to three-year contract requirements and contain automatic renewal terms. The deposits related to the LOCs are included within other assets on the condensed consolidated balance sheets. In July 2011, an LOC of $0.6 million under the Credit Agreement was released.
 
Off-Balance Sheet Arrangements.  USA Mobility does not have any relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, which would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes. As such, the Company is not exposed to any financing, liquidity, market or credit risk that could arise if it had engaged in such relationships.
 
Contingencies.  USA Mobility, from time to time, is involved in lawsuits arising in the normal course of business. As of June 30, 2011, USA Mobility does not have any material outstanding lawsuits.
 
There were no material changes during the quarter ended June 30, 2011 to the legal contingencies previously reported in the 2010 Annual Report.
 
Related Party Transactions
 
Since November 16, 2004, a member of the Company’s Board of Directors also served as a director for an entity that leases transmission tower sites to the Company. For both the three months ended June 30, 2011 and 2010, the Company paid $2.0 million and $2.7 million in site rent expenses, respectively, and the Company paid


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$4.7 million and $5.4 million, respectively, in site rent expenses to this entity that were included in service, rental and maintenance expenses for the six months ended June 30, 2011 and 2010.
 
Application of Critical Accounting Policies
 
The preceding discussion and analysis of financial condition and results of operations are based on USA Mobility’s condensed consolidated financial statements, which have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”). The preparation of these condensed consolidated financial statements requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues, expenses and related disclosures. On an on-going basis, the Company evaluates estimates and assumptions, including but not limited to those related to the impairment of long-lived assets and intangible assets subject to amortization, accounts receivable allowances, revenue recognition, depreciation expense, asset retirement obligations, severance and restructuring and income taxes. USA Mobility bases its estimates on historical experience and various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.
 
USA Mobility believes the critical accounting policies reported in the 2010 Annual Report affect its more significant judgments and estimates used in the preparation of its consolidated financial statements with the exception of revenue recognition which applies to wireless operations only. The revenue recognition policy below affects software operations that were acquired on March 3, 2011.
 
For the software operations, revenue consists primarily of the sale of software, professional services (consulting and training), equipment (to be used in conjunction with the software) and post-contract support (on-going maintenance). The software is licensed to end users under an industry standard software license agreement. The Company’s software products are considered to be “off-the-shelf software” as the software is marketed as a stock item that customers can use with little or no customization. Such sales generate license fees (or revenues). In addition to the license fees, the software operations generates revenue through the delivery of implementation services and training, annual maintenance revenues and the sale of third party equipment for use with the software.
 
For software requiring significant production, modification or customization, the Company appropriately recognizes software license revenue on the completed contract method for these arrangements as the contract period is short in duration and the dollar value per contract is relatively small (less than $250,000). For software not requiring significant production, modification or customization, the Company will have a purchase or sales order with the fee fixed or determinable. This order has generally been executed by the customer, which establishes collectability. Based on these criteria, the Company will recognize the software license revenue and equipment revenue when the product is shipped. If services have been ordered that are not an integral component of the solution (service revenues less than $20,000), the service revenue will be recognized in the period in which the services are delivered.
 
With respect to revenue recognition for multiple deliverables, the Company first allocates the revenue to professional services (consulting and training) based upon vendor specific evidence of fair value of the services; second to maintenance (support); and third to the software license revenue for any remaining contract fees. Annual maintenance fees are typically billed in advance under annual or quarterly maintenance contracts for which a customer is invoiced an up-front fee in order to receive software support or equipment maintenance. Amounts invoiced under these maintenance arrangements are deferred and recognized on a straight-line basis over the contract support period.
 
The Company for its wireless operations recognizes revenue when four basic criteria have been met: (1) persuasive evidence of an arrangement exists, (2) delivery has occurred or services rendered, (3) the fee is fixed or determinable and (4) collectability is reasonably assured. Amounts billed but not meeting these recognition criteria are deferred until all four criteria have been met. The Company has a variety of billing arrangements with its customers resulting in deferred revenue in advance billing and accounts receivable for billing in-arrears arrangements.
 
Non-GAAP Financial Measures
 
The Company uses a non-GAAP financial measure as a key element in determining performance for purposes of incentive compensation under the Company’s annual Short-Term Incentive Plan (“STIP”) for its wireless and


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software operations. That non-GAAP financial measure is operating cash flow (“OCF”) defined as earnings before interest, taxes, depreciation, amortization and accretion (“EBITDA”) less purchases of property and equipment. (EBITDA is defined as operating income plus depreciation, amortization and accretion, each determined in accordance with GAAP). Purchases of property and equipment are also determined in accordance with GAAP. For purposes of STIP performance, OCF was as follows:
 
                                                 
    For the Three Months Ended June 30,  
    2011     2010  
    Wireless     Software(1)     Total     Wireless     Software     Total  
                (Dollars in thousands)              
 
Operating income (loss)
  $ 16,777     $ (640)     $ 16,137     $ 13,746     $     $ 13,746  
Plus: Depreciation, amortization and accretion
    3,618       1,680       5,298       6,698             6,698  
                                                 
EBITDA (as defined by the Company)
    20,395       1,040       21,435       20,444             20,444  
Less: Purchases of property and equipment
    (1,721)       (133)       (1,854)       (563)             (563)  
                                                 
OCF (as defined by the Company)
  $ 18,674     $ 907     $ 19,581     $ 19,881     $     $ 19,881  
                                                 
 
 
(1) Software operations’ financial results are net of maintenance revenue reduction required by acquisition accounting to reflect the fair value.
 
                                                 
    For the Six Months Ended June 30,  
    2011     2010  
    Wireless     Software(1)     Total     Wireless     Software     Total  
                (Dollars in thousands)              
 
Operating income (loss)
  $ 29,696     $ (234)     $ 29,462     $ 28,393     $     $ 28,393  
Plus: Depreciation, amortization and accretion
    7,650       2,188       9,838       14,002             14,002  
                                                 
EBITDA (as defined by the Company)
    37,346       1,954       39,300       42,395             42,395  
Less: Purchases of property and equipment
    (3,215)       (140)       (3,355)       (2,288)             (2,288)  
                                                 
OCF (as defined by the Company)
  $ 34,131     $ 1,814     $ 35,945     $ 40,107     $     $ 40,107  
                                                 
                                                 
 
 
(1) Software operations reflect financial results from March 3, 2011 to June 30, 2011 and are net of maintenance revenue reduction required by acquisition accounting to reflect the fair value.
 
Item 3.   Quantitative and Qualitative Disclosures about Market Risk
 
Long-term Debt
 
The Company entered into a Credit Agreement with Wells Fargo to finance a portion of the consideration to acquire Amcom. The Credit Agreement provides for a maximum term loan amount of $42.5 million and a maximum revolver amount of $10.0 million. The debt is secured by a lien on substantially all of the existing assets, interests in assets and proceeds owned or acquired by the Company. Both the term loan and revolver are subject to mandatory repayments as of June 30, 2011 with full repayment of both the term loan and revolver by September 3, 2014. During the three months ended June 30, 2011, the Company repaid $14.1 million of its debt obligation of which $3.1 million was a mandatory repayment. As of June 30, 2011 the total debt outstanding was $37.8 million. The Company also had outstanding a LOC of $0.6 million in support of a customer which was released in July 2011.
 
Both the term loan and revolver are subject to variable interest rates. The Company may elect to pay interest at:
 
1. the LIBOR Rate (as defined in the Credit Agreement) plus 3.75% or
 
2. the Base Rate (as defined in the Credit Agreement) plus 3.75%.


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The LIBOR Rate is defined as the greater of (a) 1.5% or (b) the published rate per annum for LIBOR from a designated reporting service. The Base Rate means the greatest of (a) 2.5% per annum, (b) the Base LIBOR Rate (as defined), (c) the Federal Funds rate plus 1/2%, or (d) Wells Fargo’s announced prime rate.
 
The Company may make a LIBOR Rate election for any amount of its debt for a period of 1, 2 or 3 months at a time; however, the Company may not have more than 5 individual LIBOR Rate loans in effect at any given time. The Company may only exercise the LIBOR Rate election for an amount of at least $1.0 million.
 
As of June 30, 2011 the Company has elected the LIBOR Rate option and owes interest on its outstanding debt at 5.25% (the LIBOR Rate floor of 1.5% plus 3.75%). Based on currently prevailing interest rates the Company expects that it will continue to elect the LIBOR Rate option for amounts outstanding under the Credit Agreement.
 
The Company is exposed to changes in interest rates, primarily as a result of using bank debt to finance its acquisition of Amcom. The floating interest rate debt exposes the Company to interest rate risk, with the primary interest rate exposure resulting from changes in the LIBOR Rate should the LIBOR Rate exceed the floor of 1.5%. It is assumed in the table below that the LIBOR Rate will remain constant in the future. Adverse changes in the interest rates, which the Company believes is not probable during the term of the loans, or the Company’s inability to refinance its long-term obligations may have a material negative impact on its results of operations and financial condition.
 
The definitive extent of the interest rate risk is not quantifiable or predictable because of the variability of future interest rates and business financing requirements. The Company does not customarily use derivative instruments to adjust its interest rate risk profile. As of June 30, 2011 the Company has no derivative financial instruments outstanding to manage its interest rate risk.
 
The information below summarizes the Company’s sensitivity to market risks as of June 30, 2011. The table presents principal cash flows and related interest rates by year of maturity of the Company’s debt. The carrying value of debt approximately equals the fair value of the debt.
 
         
    (Dollars in thousands)  
 
Revolving Loan at LIBOR with a minimum rate of 1.5% and margin rate of 3.75%. Interest rate at June 30, 2011 of 5.25%.
       
Due Through June 30, 2012
  $ 3,750  
Thereafter
    4,447  
         
Total Revolver
    8,197  
         
Term Loan at LIBOR with a minimum rate of 1.5% and margin rate of 3.75%. Interest rate at June 30, 2011 of 5.25%.
       
Due Through June 30, 2012
    8,125  
Due Through June 30, 2013
    9,375  
Due Through June 30, 2014
    7,500  
Thereafter(1)
    4,625  
         
Total Term Loan
    29,625  
         
Total debt outstanding at June 30, 2011
  $ 37,822  
         
 
 
(1) The maturity date for the Term Loan is September 3, 2014.
 
The Company conducts a limited amount of business outside the United States. Currently, all transactions are billed and denominated in U.S. dollars and consequently, the Company does not currently have any material exposure to foreign exchange rate fluctuation risk.


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Item 4.   Controls and Procedures
 
Evaluation of Disclosure Controls and Procedures
 
The Company’s management carried out an evaluation, as required by Rule 13a-15(b) of the Securities Exchange Act of 1934 (the “Exchange Act”), with the participation of its President and Chief Executive Officer (“CEO”), the Company’s principal executive officer, and Chief Financial Officer and Chief Accounting Officer (“CFO”), the Company’s principal financial officer, of the effectiveness of the Company’s disclosure controls and procedures, as of the end of the Company’s last fiscal quarter. Based upon this evaluation, the CEO and the CFO concluded that the Company’s disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q, such that the information relating to the Company required to be disclosed in its Exchange Act reports filed with the SEC (i) is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and (ii) is accumulated and communicated to the Company’s management, including the CEO and CFO, as appropriate to allow timely decisions regarding required disclosure.
 
Changes in Internal Control Over Financial Reporting
 
In addition, the Company’s management carried out an evaluation, as required by Rule 13a-15(d) of the Exchange Act, with the participation of the CEO and CFO, of changes in the Company’s internal control over financial reporting. As a result of the Company’s acquisition of Amcom on March, 3, 2011, internal control over financial reporting, subsequent to the date of acquisition, includes certain additional internal controls relating to Amcom. Except as described above, the CEO and CFO concluded that there were no other changes in the Company’s internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting. The Company believes that its disclosure controls and procedures were operating effectively as of June 30, 2011.
 
PART II. OTHER INFORMATION
 
Item 1.   Legal Proceedings
 
USA Mobility, from time to time, is involved in lawsuits arising in the normal course of business. As of June 30, 2011, USA Mobility does not have any material outstanding lawsuits.
 
Information regarding reportable legal proceedings is contained in “Part I — Item 3 — Legal Proceedings” in the 2010 Annual Report and has not materially changed during the quarter ended June 30, 2011.
 
Item 1A.   Risk Factors
 
The risk factors included in “Part I — Item 1A — Risk Factors” of the 2010 Annual Report have not materially changed during the quarter ended June 30, 2011.
 
Item 2.   Unregistered Sales of Equity Securities and Use of Proceeds
 
The Company temporarily suspended its repurchase program and will subsequently review this program by December 31, 2011. During the second quarter of 2011, the Company did not purchase any shares of its common stock.
 
Item 5.   Other information
 
Based upon the required market capitalization criteria at June 30, 2011, the Company determined that it will remain an accelerated filer for the current year.
 
Item 6.   Exhibits
 
The exhibits listed in the accompanying Exhibit Index are filed as part of this Quarterly Report on Form 10-Q and such Exhibit Index is incorporated herein by reference.


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SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
USA MOBILITY, INC.
 
/s/  Shawn E. Endsley
Name: Shawn E. Endsley
Title: Chief Financial Officer
 
Dated: July 28, 2011


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EXHIBIT INDEX
 
         
Exhibit No.   Description
 
  31 .1   Certification of Chief Executive Officer pursuant to Rule 13a-14(a)/Rule 15d-14(a) of the Securities Exchange Act of 1934, as amended, dated July 28, 2011(1)
  31 .2   Certification of Chief Financial Officer pursuant to Rule 13a-14(a)/Rule 15d-14(a) of the Securities Exchange Act of 1934, as amended, dated July 28, 2011(1)
  32 .1   Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350 dated July 28, 2011(1)
  32 .2   Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350 dated July 28, 2011(1)
  101 .INS   XBRL Instance Document(2)
  101 .SCH   XBRL Taxonomy Extension Schema(2)
  101 .CAL   XBRL Taxonomy Extension Calculation(2)
  101 .LAB   XBRL Taxonomy Extension Labels(2)
  101 .PRE   XBRL Taxonomy Extension Presentation(2)