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8-K - 8-K - Spok Holdings, Inca4q178kpressrelease.htm
 
 
Exhibit 99.1
NEWS RELEASE
 
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CONTACT:
Al Galgano            
952-567-0295            
Al.Galgano@spok.com    

Spok Reports Fourth Quarter and Full Year 2017 Operating Results;
Total Revenue growth for third sequential quarter

Wireless Trends Continue to Improve;
Board Declares Regular Quarterly Dividend, Authorizes $10 Million Stock Repurchase Program 
 
 
SPRINGFIELD, Va. (February 28, 2018) - Spok Holdings, Inc. (NASDAQ: SPOK), the global leader in healthcare communications, today announced operating results for the fourth quarter and year ended December 31, 2017. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.125 per share, payable on March 30, 2018, to stockholders of record on March 16, 2018.
2017 Fourth Quarter Results
In the 2017 fourth quarter, consolidated revenue was $43.8 million, compared to $44.2 million in the fourth quarter of 2016 and up from $43.6 million in the third quarter of 2017. Software revenue totaled $19.2 million in the fourth quarter of 2017, up from $17.7 million in the fourth quarter of 2016 and $18.5 million in the third quarter of 2017. Wireless revenue totaled $24.6 million in the fourth quarter, compared to $26.5 million in the year-earlier quarter and $25.1 million in the prior quarter.
The 2017 fourth quarter net loss was $21.4 million, or $1.07 per share, compared to net income of $3.0 million, or $0.15 per share, in the fourth quarter of 2016. In the fourth quarter of 2017, net income included a non-cash income tax charge of $24.2 million. The income tax charge resulted from the reduction of the deferred tax asset, or DTA, subsequent to the Company’s fourth quarter analysis of the impact of the changes from The Tax Cuts and Jobs Act of 2017. Excluding this charge, fourth quarter 2017 net income would have totaled $2.9 million or $0.14 per share.

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Fourth quarter EBITDA (earnings before interest, taxes, depreciation, amortization and accretion) totaled $6.4 million, or 14.5 percent of revenue, compared to $7.9 million, or 17.8 percent of revenue, in the year-earlier quarter, and up from $6.1 million, or 14.0 percent of revenue, in the third quarter of 2017.
2017 Full Year Results
For the full year 2017, consolidated revenue was $171.2 million, compared to $179.6 million in 2016. Wireless revenue was $101.2 million and software revenue was $70.0 million, compared to $109.6 million and $70.0 million, respectively, for 2016.
The net loss for 2017 was $15.3 million, or $0.76 per share, compared to net income of $14.0 million, or $0.68 per share, in the previous year. In the fourth quarter of 2017, net income included a non-cash income tax charge of $24.2 million. The income tax charge resulted from the reduction of the DTA as previously described. Excluding this charge, 2017 net income would have totaled $8.9 million or $0.44 per share.
EBITDA for full year 2017 was $22.3 million, or 13.0 percent of revenue, compared to $35.1 million, or 19.6 percent of revenue, for 2016.
Key Operating Highlights
Other key results and highlights for the 2017 fourth quarter and full year included:
Software bookings in the fourth quarter increased to $19.2 million, from $18.3 million in the prior quarter. Fourth quarter bookings included $10.5 million of operations bookings and $8.7 million of maintenance renewals. For 2017, bookings totaled $77.7 million, up 5 percent from $73.9 million in 2016. Software backlog totaled $42.3 million at December 31, 2017, up more than 10 percent from $38.3 million at year-end 2016.
Of the $19.2 million in software revenue for the fourth quarter, $9.4 million was operations revenue and $9.8 million was maintenance revenue, compared to $8.1million and $9.6 million, respectively, of the $17.7 million in software revenue for the fourth quarter of 2016.
The renewal rate for software maintenance revenue in the fourth quarter continued to exceed 99 percent.
The quarterly rate of paging unit erosion was 1.3 percent in the fourth quarter of 2017, compared to 2.2 percent in the prior quarter and 1.2 percent in the year-earlier period. Net paging unit losses were 14,000 in the fourth quarter of 2017, versus 23,000 in the prior quarter and 13,000 in the

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fourth quarter of 2016. Annual unit erosion totaled 62,000 units, or 5.6 percent, in 2017. This performance was unchanged from the prior year level of unit erosion. Paging units in service at December 31, 2017, totaled 1,049,000, compared to 1,111,000 at the end of the prior year.
The quarterly rate of wireless revenue erosion was 2.1 percent in the fourth quarter of 2017, unchanged from the prior quarter and up slightly from 1.8 percent in the year-earlier period, while the annual rate of wireless revenue erosion in 2017 slowed to 7.7 percent versus 7.9 percent in 2016.
Total paging ARPU (average revenue per unit) was $7.46 in the fourth quarter of 2017, compared to $7.59 in the year-earlier quarter and $7.48 in the prior quarter. For the year, ARPU totaled $7.51, compared to $7.67 in 2016.
Consolidated operating expenses (excluding depreciation, amortization and accretion) totaled $37.4 million in the fourth quarter of 2017, compared to $36.3 million in the year-earlier quarter. For 2017, operating expenses totaled $148.8 million, compared to $144.4 million in 2016.
Capital expenses were $2.2 million in the fourth quarter of 2017, compared to $1.9 million in the year-earlier quarter. For 2017, capital expenses totaled $9.2 million, compared to $6.3 million in 2016.
The number of full-time equivalent employees at December 31, 2017, totaled 596, compared to 587 at year-end 2016.
Capital returned to stockholders in 2017 totaled $25.2 million. This came in the form of approximately $10.0 million from the regular quarterly dividend, approximately $10.0 million from share repurchases and approximately $5.2 million from the special dividend that was declared in late December 2016 and paid in January 2017.
The Company’s cash balance at December 31, 2017, was $107.2 million, compared to $125.8 million at December 31, 2016.
Management Commentary
“We are encouraged with our performance in the fourth quarter of 2017 and for the full year”, said Vincent D. Kelly, chief executive officer. “We met or exceeded our expectations on key operating measures, including revenue levels, operating expense management, cash flow and subscriber retention. We were particularly pleased that the fourth quarter represented our third consecutive quarter of total revenue growth, with software revenue gains exceeding wireless revenue declines in each of those periods. Noteworthy was our

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performance in the second half of the year, as software revenue grew nearly 17 percent, compared to the first half of 2017, and wireless revenue declines slowed to a record low 3.5 percent, over the same period. We believe this provides strong momentum as we enter 2018.”
Commenting on software results, Kelly said: “In 2017 we continued to make key strategic investments in our business and our transition from a telecom-based wireless company to a software provider that delivers industry-leading healthcare communication solutions. We were particularly pleased in the fourth quarter to see nearly 9 percent in year-over-year software revenue growth and the third consecutive quarter of increased software revenue. In addition, in the fourth quarter we saw record high levels of software operations revenue.”
Fourth quarter 2017 software bookings of $19.2 million were up nearly 5 percent from the prior quarter. For the full year, bookings totaled $77.7 million, up 5.2 percent from the prior year levels. “Demand remained strong in the domestic markets for upgrades and installations of call center solutions, along with healthcare applications to increase patient safety, improve nursing workflows and enhance organizational efficiencies,” said Kelly.
The Company posted solid results for its wireless products and services in fourth quarter of 2017. Gross pager placements totaled 26,000 versus 36,000 in the prior year period, while gross disconnects of 40,000 improved from 49,000 in the fourth quarter of 2016. “As a result of our strong sales efforts throughout 2017, wireless trends continue to improve on both a sequential and year-over-year basis. Annual net pager losses were flat to prior year levels and continued to perform near historical lows,” continued Kelly. “Overall, wireless sales efforts continued to focus primarily on our core market segment of healthcare. It comprised 80.7 percent of our direct subscriber base and continued to be our best performing market segment with the highest rate of gross placements and lowest rate of unit disconnects.”
Continued Kelly, “Our investment strategy is to grow our software solutions, while maintaining our valuable wireless revenue stream and augmenting our talented team of associates. In 2018, we continue to take steps to strengthen our leadership team. At the beginning of the year, we were happy to announce the appointment of our new Chief Technology Officer, John LaLonde.  John is an industry veteran who brings a strong passion for innovation along with his extensive clinical and technical expertise in bioelectronics, cloud-based digital health, remote patient monitoring and mobile applications. With a background in physics and biomedical engineering and over 30 years of leadership experience at healthcare companies such as Medtronic, Boston Scientific and GE Healthcare, John will lead his team to focus on scaling and driving innovation around performance, clinical

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communication solutions, patient care workflow and creative new features supporting Spok’s existing and new business models.”
In 2017, Spok returned $25.2 million in capital to stockholders. In January, the company paid a $5.2 million special dividend that had been declared in December 2016. During the year, the Company paid approximately $10.0 million in regular quarterly dividends and repurchased 572,550 shares of common stock, totaling approximately $10.0 million. “In 2017, we were proud to be able to execute against our capital allocation strategy and drive shareholder value through dividends and share repurchases," continued Kelly. "This quarter represents the 46th consecutive quarter of paying a dividend. We were able to achieve this milestone while continuing to invest in our improved, integrated communication platform, Spok Care Connect®, and remaining a debt-free company.
Kelly noted that in addition to the financial performance the Company was able to achieve in 2017, progress was made in several other areas, including product development, sales strategy and key strategic partnership agreements. “Spok continues to build an industry-leading reputation,” commented Kelly. “During the quarter, we added 25 new customers to the Spok family, including 18 new Software customers and 7 new Wireless customers. In 2017, we added well over 100 new customers primarily in the healthcare and government sectors. We intend to carry that momentum throughout 2018 to stimulate long-term growth. We remain committed to our core values of putting the customer first, creating solutions that matter, innovation and accountability. Combined with our dedicated team, solid financial platform and industry-leading products and services, Spok is well positioned to meet the challenges of 2018.”
Michael W. Wallace, chief financial officer, said: “Continued expense management and strong financial discipline have allowed us to invest in our business for long-term growth. Our ability to align our expense base with the market demand we are seeing and drive high renewal rates in our recurring revenue categories has helped Spok to mostly offset the nearly 40 percent increase in research and development expenses over the past year to support the investments we are making in our sales and product platforms. Spok’s balance sheet remains strong, with a cash balance of $107.2 million at December 31, 2017. During the year, Spok generated nearly $16 million of net cash that partially offset cash returned to shareholders and capital expenditures.”
Stock Repurchase Authorization

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The Company also announced that its Board of Directors has authorized the repurchase of up to $10 million of the Company’s common stock through 2018 on the open market or in privately negotiated transactions. “Spok’s management team and Board of Directors firmly believe in our long-term growth prospects,” said Kelly. “We intend to utilize our healthy balance sheet and the ability to generate operating cash flow to fund the new repurchase program, which we believe will create further value for our stockholders.”
The timing and the amount of any repurchases of common stock will be determined by Spok’s board based on its evaluation of market conditions and other factors. Repurchases of common stock will be made under a Rule 10b5-1 plan, which would permit common stock to be repurchased when the Company might otherwise be precluded from doing so under insider trading laws. The repurchase program may be suspended or discontinued at any time. Any repurchased common stock will be available for use in connection with the Company's stock plans and for other corporate purposes.


Business Outlook
Commenting on the Company’s previously provided financial guidance for 2017, Wallace noted: “We are pleased that 2017 results were consistent with the guidance we had provided. For the year, total revenue of $171.2 million was above the midpoint of our guidance range of $161 million to $177 million, operating expenses of $148.8 million were below the low end of our guidance range of $153 million to $159 million, and capital expenses of $9.2 million were near the low end of our guidance range of $8.0 million to $12.0 million.” Regarding financial guidance for 2018, Wallace said the Company again expects total revenue to range from $161 million to $177 million. Included in that total, the Company expects software revenue to comprise $74.5 million to $82.5 million, a 6.4 percent to 17.9 percent increase from 2017. Also, Spok expects operating expenses (excluding depreciation, amortization and accretion) to range from $158 million to $165 million, and capital expenses to range from $4 million to $8 million.
* * * * * * * * *
2017 Fourth-Quarter and Full-Year Call and Replay:
Spok plans to host a conference call for investors to discuss its 2017 fourth quarter and full year results at 10:00 a.m. ET on Thursday, March 1, 2018. Dial-in numbers for the call are 323-794-2551 or 800-239-9838. The pass code for the call is 9975164. A replay of the call will be available from 1:00 p.m. ET on March 1, 2018

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until 1:00 p.m. ET on Thursday, March 15, 2018. To listen to the replay, please register at http://tinyurl.com/spok2017Q4earningsreplay. Please enter the registration information, and you will be given access to the replay.
* * * * * * * * *
About Spok
Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count, count on Spok. For more information, visit spok.com or follow @spoktweets on Twitter.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.

Safe Harbor Statement under the Private Securities Litigation Reform Act: Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging products and services, continued demand for our software products and services, our ability to develop additional software solutions for our customers and manage our development as a global organization, the ability to manage operating expenses, future capital needs, competitive pricing pressures, competition from both traditional paging services and other wireless communications services, competition from other software providers, government regulation, reliance upon third-party providers for certain equipment and services, unauthorized breaches or failures in cybersecurity measures adopted by us and/or included in our products and services, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.



Tables to Follow







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SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
For the twelve months ended
 
 
12/31/2017
 
12/31/2016
 
12/31/2017
 
12/31/2016
Revenue:
 
 
 
 
 
 
 
 
Wireless
 
$
24,579

 
$
26,535

 
$
101,188

 
$
109,590

Software
 
19,191

 
17,649

 
69,987

 
69,971

Total revenue
 
43,770

 
44,184

 
171,175

 
179,561

Operating expenses:
 
 
 
 
 
 
 
 
Cost of revenue
 
7,122

 
7,482

 
28,418

 
30,649

Research and development
 
4,934

 
3,702

 
18,702

 
13,467

Service, rental and maintenance
 
7,617

 
7,989

 
31,502

 
32,734

Selling and marketing
 
6,039

 
5,855

 
22,823

 
24,768

General and administrative
 
11,695

 
11,277

 
47,400

 
42,827

Depreciation, amortization and accretion
 
2,774

 
3,176

 
11,624

 
12,963

Total operating expenses
 
40,181

 
39,481

 
160,469

 
157,408

% of total revenue
 
91.80
%
 
89.36
%
 
93.75
%
 
87.66
%
Operating income
 
3,589

 
4,703

 
10,706

 
22,153

% of total revenue
 
8.20
%
 
10.64
%
 
6.25
%
 
12.34
%
Interest income
 
229

 
99

 
719

 
275

Other (expense) income
 
(282
)
 
100

 
134

 
543

Income before income tax expense
 
3,536

 
4,902

 
11,559

 
22,971

Income tax expense
 
(24,920
)
 
(1,876
)
 
(26,865
)
 
(8,992
)
Net (loss) income
 
$
(21,384
)
 
$
3,026

 
$
(15,306
)
 
$
13,979

Basic and diluted net (loss) income per common share
 
$
(1.07
)
 
$
0.15

 
$
(0.76
)
 
$
0.68

Basic and diluted weighted average common shares outstanding
 
19,987,763

 
20,529,958

 
20,210,260

 
20,586,066

Key statistics:
 
 
 
 
 
 
 
 
Units in service
 
1,049

 
1,111

 
1,049

 
1,111

Average revenue per unit (ARPU)
 
$
7.46

 
$
7.59

 
$
7.51

 
$
7.67

Bookings
 
$
19,190

 
$
20,025

 
$
77,709

 
$
73,854

Backlog
 
$
42,305

 
$
38,295

 
$
42,305

 
$
38,295

 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 
 
 
 




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
Revenue:
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wireless
 
$
24,579

 
$
25,110

 
$
25,639

 
$
25,860

 
$
26,535

 
$
27,024

 
$
27,859

 
$
28,172

Software
 
19,191

 
18,526

 
16,686

 
15,584

 
17,649

 
18,331

 
16,776

 
17,216

Total revenue
 
43,770

 
43,636

 
42,325

 
41,444

 
44,184

 
45,355

 
44,635

 
45,388

Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
7,122

 
7,069

 
7,190

 
7,036

 
7,482

 
7,639

 
7,513

 
8,017

Research and development
 
4,934

 
5,001

 
4,662

 
4,105

 
3,702

 
3,645

 
3,211

 
2,908

Service, rental and maintenance
 
7,617

 
7,875

 
7,944

 
8,066

 
7,989

 
8,253

 
8,188

 
8,305

Selling and marketing
 
6,039

 
5,533

 
5,329

 
5,922

 
5,855

 
5,955

 
6,429

 
6,529

General and administrative
 
11,695

 
12,058

 
11,939

 
11,710

 
11,277

 
10,605

 
10,439

 
10,506

Depreciation, amortization and accretion
 
2,774

 
2,775

 
2,851

 
3,223

 
3,176

 
3,229

 
3,235

 
3,323

Total operating expenses
 
40,181

 
40,311

 
39,915

 
40,062

 
39,481

 
39,326

 
39,015

 
39,588

% of total revenue
 
91.8
%
 
92.4
%
 
94.3
%
 
96.7
%
 
89.4
%
 
86.7
%
 
87.4
%
 
87.2
%
Operating income
 
3,589

 
3,325

 
2,410

 
1,382

 
4,703

 
6,029

 
5,620

 
5,800

% of total revenue
 
8.2
%
 
7.6
%
 
5.7
%
 
3.3
%
 
10.6
%
 
13.3
%
 
12.6
%
 
12.8
%
Interest income, net
 
229

 
214

 
154

 
122

 
99

 
67

 
61

 
49

Other (expense) income, net
 
(282
)
 
359

 
89

 
(30
)
 
100

 
85

 
104

 
254

Income before income tax expense
 
3,536

 
3,898

 
2,653

 
1,474

 
4,902

 
6,181

 
5,785

 
6,103

Income tax expense
 
(24,920
)
 
(171
)
 
(1,155
)
 
(620
)
 
(1,876
)
 
(2,123
)
 
(2,334
)
 
(2,659
)
Net (loss) income
 
$
(21,384
)
 
$
3,727

 
$
1,498

 
$
854

 
$
3,026

 
$
4,058

 
$
3,451

 
$
3,444

Basic and diluted net (loss) income per common share
 
$
(1.07
)
 
$
0.19

 
$
0.07

 
$
0.04

 
$
0.15

 
$
0.20

 
$
0.17

 
$
0.17

Basic weighted average common shares outstanding
 
19,987,763

 
19,977,263

 
20,353,801

 
20,530,739

 
20,529,958

 
20,541,275

 
20,568,058

 
20,706,082

Key statistics:
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Units in service
 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

Average revenue per unit (ARPU)
 
$
7.46

 
$
7.48

 
$
7.52

 
$
7.56

 
$
7.59

 
$
7.63

 
$
7.71

 
$
7.77

Bookings
 
$
19,190

 
$
18,327

 
$
20,405

 
$
19,788

 
$
20,025

 
$
18,659

 
$
20,063

 
$
15,106

Backlog
 
$
42,305

 
$
46,900

 
$
43,455

 
$
40,555

 
$
38,295

 
$
38,812

 
$
39,475

 
$
36,766

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS (a)
(In thousands)
 
 
 
 
 
 
 
12/31/2017
 
12/31/2016
 
 
(Unaudited)
 
 
Assets
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
107,157

 
$
125,816

Accounts receivable, net
 
32,279

 
23,666

Prepaid expenses and other
 
5,752

 
4,384

Inventory
 
1,672

 
1,996

Total current assets
 
146,860

 
155,862

Non-current assets:
 
 
 
 
Property and equipment, net
 
13,399

 
12,818

Goodwill
 
133,031

 
133,031

Intangible assets, net
 
7,917

 
10,803

Deferred income tax assets
 
47,679

 
73,068

Other non-current assets
 
1,675

 
2,505

Total non-current assets
 
203,701

 
232,225

Total assets
 
$
350,561

 
$
388,087

Liabilities and stockholders' equity
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
1,305

 
$
1,909

Accrued compensation and benefits
 
11,018

 
13,268

Accrued dividends payable
 
384

 
5,140

Accrued taxes
 
2,547

 
4,132

Deferred revenue
 
31,414

 
29,145

Other current liabilities
 
4,226

 
2,733

Total current liabilities
 
50,894

 
56,327

Non-current liabilities:
 
 
 
 
Deferred revenue
 
1,063

 
752

Other long-term liabilities
 
8,075

 
8,921

Total non-current liabilities
 
9,138

 
9,673

Total liabilities
 
60,032

 
66,000

Commitments and contingencies
 
 
 
 
Stockholders' equity:
 
 
 
 
Preferred stock
 

 

Common stock
 
2

 
2

Additional paid-in capital
 
98,731

 
104,810

Retained earnings
 
191,796

 
217,275

Total stockholders' equity
 
290,529

 
322,087

Total liabilities and stockholders' equity
 
$
350,561

 
$
388,087

 
 
 
 
 
(a) Slight variations in totals are due to rounding.






SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
Twelve months ended
 
 
12/31/2017
 
12/31/2016
Cash flows provided by operating activities:
 
 
 
 
Net (loss) income
 
$
(15,306
)
 
$
13,979

Adjustments to reconcile net (loss) income to net cash provided by operating activities:
 
 
 
 
Depreciation, amortization and accretion
 
11,624

 
12,963

Deferred income tax expense
 
25,390

 
6,926

Stock based compensation
 
3,688

 
854

Provisions for doubtful accounts, service credits and other
 
1,035

 
761

(Gain) Loss on disposals of property and equipment and adjustments of non-cash transaction taxes
 
(813
)
 
(268
)
Changes in assets and liabilities:
 
 
 
 
Accounts receivable
 
(9,648
)
 
(1,790
)
Prepaid expenses, intangible assets and other assets
 
274

 
843

Accounts payable, accrued liabilities and other
 
(3,267
)
 
1,083

Deferred revenue
 
2,579

 
2,110

Net cash provided by operating activities
 
15,556

 
37,461

Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment, net of proceeds from disposals of property and equipment
 
(9,214
)
 
(6,254
)
Net cash used in investing activities
 
(9,214
)
 
(6,254
)
Cash flows from financing activities:
 
 
 
 
Cash distributions to stockholders
 
(15,234
)
 
(10,287
)
Purchase of common stock (including commissions)
 
(10,023
)
 
(6,489
)
Proceeds from issuance of common stock under the Employee Stock Purchase Plan
 
256

 
53

Net cash used in financing activities
 
(25,001
)
 
(16,723
)
Net decrease in cash and cash equivalents
 
(18,659
)
 
14,484

Cash and cash equivalents, beginning of period
 
125,816

 
111,332

Cash and cash equivalents, end of period
 
$
107,157

 
$
125,816

Supplemental disclosure:
 
 
 
 
Income taxes paid
 
$
2,620

 
$
695

 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
 
CONSOLIDATED REVENUE
 
SUPPLEMENTAL INFORMATION (a)
 
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
Revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Paging
 
$
23.624

 
$
24,128

 
$
24,572

 
$
24,972

 
$
25,441

 
$
25,944

 
$
26,564

 
$
27,101

 
Non-paging
 
955

 
982

 
1,067

 
888

 
1,094

 
1,080

 
1,295

 
1,071

 
Total wireless revenue
 
$
24.579

 
$
25,110

 
$
25,639

 
$
25,860

 
$
26,535

 
$
27,024

 
$
27,859

 
$
28,172

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Subscription
 
559

 
577

 
623

 
543

 
551

 
560

 
503

 
498

 
License
 
2,431

 
1,995

 
1,641

 
1,171

 
1,594

 
1,842

 
1,691

 
1,593

 
Services
 
5,437

 
5,189

 
3,650

 
3,354

 
4,500

 
5,578

 
4,202

 
4,315

 
Equipment
 
945

 
1,102

 
1,127

 
973

 
1,402

 
1,091

 
1,250

 
1,729

 
Operations revenue
 
$
9,372

 
$
8,863

 
$
7,041

 
$
6,041

 
$
8,047

 
$
9,071

 
$
7,646

 
$
8,135

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maintenance revenue
 
$
9,819

 
$
9,663

 
$
9,645

 
$
9,543

 
$
9,602

 
$
9,260

 
$
9,130

 
$
9,081

 
Total software revenue
 
$
19,191

 
$
18,526

 
$
16,686

 
$
15,584

 
$
17,649

 
$
18,331

 
$
16,776

 
$
17,216

 
 
 
Total revenue
 
$
43,770

 
$
43,636

 
$
42,325

 
$
41,444

 
$
44,184

 
$
45,355

 
$
44,635

 
$
45,388

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 




SPOK HOLDINGS, INC.
CONSOLIDATED OPERATING EXPENSES
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
Cost of revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
$
4,374

 
$
4,330

 
$
4,613

 
$
4,490

 
$
4,611

 
$
4,469

 
$
4,404

 
$
4,632

Cost of sales
 
1,990

 
2,228

 
1,904

 
1,995

 
2,415

 
2,587

 
2,323

 
2,784

Stock based compensation
 
58

 
4

 
60

 
58

 
(108
)
 
57

 
58

 
49

Other
 
700

 
507

 
613

 
493

 
564

 
526

 
728

 
552

Total cost of revenue
 
7,122

 
7,069

 
7,190

 
7,036

 
7,482

 
7,639

 
7,513

 
8,017

Research and development
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,521

 
4,005

 
3,807

 
3,405

 
3,195

 
2,939

 
2,505

 
2,337

Outside services
 
1,361

 
849

 
659

 
516

 
511

 
569

 
580

 
428

Stock based compensation
 
(71
)
 
43

 
65

 
55

 
(82
)
 
46

 
48

 
40

Other
 
123

 
104

 
131

 
129

 
78

 
91

 
78

 
103

Total research and development
 
4,934

 
5,001

 
4,662

 
4,105

 
3,702

 
3,645

 
3,211

 
2,908

Service, rental and maintenance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
2,413

 
2,582

 
2,607

 
2,665

 
2,687

 
2,638

 
2,644

 
2,743

Site rent
 
3,471

 
3,534

 
3,604

 
3,620

 
3,618

 
3,626

 
3,668

 
3,660

Telecommunications
 
979

 
1,060

 
1,001

 
1,081

 
1,096

 
1,162

 
1,127

 
1,222

Stock based compensation
 
20

 
20

 
20

 
20

 
(29
)
 
15

 
15

 
13

Other
 
734

 
679

 
712

 
680

 
617

 
812

 
734

 
667

Total service, rental and maintenance
 
7,617

 
7,875

 
7,944

 
8,066

 
7,989

 
8,253

 
8,188

 
8,305

Selling and marketing
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
2,573

 
3,113

 
3,039

 
3,071

 
3,556

 
3,467

 
3,489

 
3,654

Commissions
 
1,634

 
1,234

 
1,121

 
1,202

 
1,248

 
1,317

 
1,559

 
1,525

Stock based compensation
 
93

 
84

 
99

 
101

 
(131
)
 
75

 
75

 
48

Other
 
1,739

 
1,102

 
1,070

 
1,548

 
1,182

 
1,096

 
1,306

 
1,302

Total selling and marketing
 
6,039

 
5,533

 
5,329

 
5,922

 
5,855

 
5,955

 
6,429

 
6,529

General and administrative
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,649

 
4,569

 
4,420

 
4,439

 
4,426

 
4,076

 
4,249

 
4,399

Stock based compensation
 
774

 
711

 
755

 
722

 
(863
)
 
507

 
534

 
488

Facility rent
 
858

 
913

 
869

 
819

 
817

 
848

 
810

 
839

Outside services
 
2,608

 
2,267

 
2,224

 
2,287

 
2,277

 
2,082

 
1,964

 
1,735

Taxes, licenses and permits
 
1,120

 
1,077

 
1,034

 
989

 
976

 
1,164

 
1,060

 
1,055

Other
 
2,686

 
2,521

 
2,637

 
2,454

 
3,644

 
1,928

 
1,822

 
1,990

Total general and administrative
 
11,695

 
12,058

 
11,939

 
11,710

 
11,277

 
10,605

 
10,439

 
10,506

Depreciation, amortization and accretion
 
2,774

 
2,775

 
2,851

 
3,223

 
3,176

 
3,229

 
3,235

 
3,323

Operating expenses
 
$
40,181

 
$
40,311

 
$
39,915

 
$
40,062

 
$
39,481

 
$
39,326

 
$
39,015

 
$
39,588

Capital expenditures
 
$
2,179

 
$
1,816

 
$
2,353

 
$
2,851

 
$
1,878

 
$
1,396

 
$
1,537

 
$
1,445

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.



SPOK HOLDINGS, INC.
UNITS IN SERVICE ACTIVITY, MARKET SEGMENT, CHURN
AND AVERAGE REVENUE PER UNIT (ARPU) (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
Paging units in service
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning units in service (000's)
 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

 
1,173

Gross placements
 
26

 
30

 
42

 
28

 
36

 
34

 
39

 
28

Gross disconnects
 
(40
)
 
(53
)
 
(47
)
 
(48
)
 
(49
)
 
(54
)
 
(48
)
 
(48
)
Net change
 
(14
)
 
(23
)
 
(5
)
 
(20
)
 
(13
)
 
(20
)
 
(9
)
 
(20
)
Ending units in service
 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

End of period units in service % of total (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Healthcare
 
80.7
 %
 
80.4
 %
 
80.4
 %
 
79.7
 %
 
79.3
 %
 
78.6
 %
 
78.2
 %
 
77.5
 %
Government
 
6.0
 %
 
6.1
 %
 
6.3
 %
 
6.4
 %
 
6.5
 %
 
6.7
 %
 
6.8
 %
 
6.9
 %
Large enterprise
 
6.0
 %
 
6.0
 %
 
6.1
 %
 
6.1
 %
 
6.2
 %
 
6.5
 %
 
6.6
 %
 
6.9
 %
Other(b)
 
7.2
 %
 
7.4
 %
 
7.3
 %
 
7.7
 %
 
8.0
 %
 
8.2
 %
 
8.3
 %
 
8.7
 %
Total
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Account size ending units in service (000's)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
92

 
95

 
98

 
102

 
106

 
110

 
114

 
118

101 to 1,000 units
 
198

 
201

 
204

 
214

 
217

 
222

 
228

 
238

>1,000 units
 
759

 
767

 
784

 
775

 
788

 
792

 
802

 
797

Total
 
1,049

 
1,063

 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

Account size net loss rate(c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
(3.6
)%
 
(2.8
)%
 
(3.7
)%
 
(3.4
)%
 
(3.9
)%
 
(3.5
)%
 
(4.0
)%
 
(4.3
)%
101 to 1,000 units
 
(1.1
)%
 
(1.8
)%
 
(4.5
)%
 
(1.3
)%
 
(2.3
)%
 
(2.6
)%
 
(4.0
)%
 
(2.0
)%
>1,000 units
 
(1.1
)%
 
(2.2
)%
 
1.1
 %
 
(1.7
)%
 
(0.5
)%
 
(1.2
)%
 
0.6
 %
 
(1.2
)%
Total
 
(1.3
)%
 
(2.2
)%
 
(0.4
)%
 
(1.8
)%
 
(1.2
)%
 
(1.7
)%
 
(0.8
)%
 
(1.7
)%
Account size ARPU
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
$
12.11

 
$
12.23

 
$
12.16

 
$
12.22

 
$
12.25

 
$
12.34

 
$
12.48

 
$
12.57

101 to 1,000 units
 
8.58

 
8.62

 
8.61

 
8.66

 
8.63

 
8.64

 
8.65

 
8.70

>1,000 units
 
6.59

 
6.59

 
6.64

 
6.64

 
6.67

 
6.68

 
6.75

 
6.77

Total
 
$
7.46

 
$
7.48

 
$
7.52

 
$
7.56

 
$
7.59

 
$
7.63

 
$
7.71

 
$
7.77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) Other includes hospitality, resort and indirect units
(c) Net loss rate is net current period placements and disconnected units in service divided by prior period ending units in service.
 
 




SPOK HOLDINGS, INC.
RECONCILIATION FROM NET INCOME TO EBITDA (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
12/31/2017
 
9/30/2017
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
Reconciliation of net income to EBITDA (b) (c):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net (loss) income
 
$
(21,384
)
 
$
3,727

 
$
1,498

 
$
854

 
$
3,026

 
$
4,058

 
$
3,451

 
$
3,444

Plus (less): Income tax expense
 
24,920

 
171

 
1,155

 
620

 
1,876

 
2,123

 
2,334

 
2,659

Plus (less): Other expense (income)
 
282

 
(359
)
 
(89
)
 
30

 
(100
)
 
(85
)
 
(104
)
 
(254
)
Less: Interest income
 
(229
)
 
(214
)
 
(154
)
 
(122
)
 
(99
)
 
(67
)
 
(61
)
 
(49
)
Operating income
 
3,589

 
3,325

 
2,410

 
1,382

 
4,703

 
6,029

 
5,620

 
5,800

Plus: depreciation, amortization and accretion
 
2,774

 
2,775

 
2,851

 
3,223

 
3,176

 
3,229

 
3,235

 
3,323

EBITDA (as defined by the Company)
 
6,363

 
6,100

 
5,261

 
4,605

 
7,879

 
9,258

 
8,855

 
9,123

Less: Purchases of property and equipment
 
(2,179
)
 
(1,816
)
 
(2,353
)
 
(2,851
)
 
(1,878
)
 
(1,396
)
 
(1,537
)
 
(1,445
)
Plus: Severance
 
53

 
51

 

 

 
1,438

 
12

 

 
(4
)
Adjusted OCF (as defined by the Company)
 
$
4,237

 
$
4,335

 
$
2,908

 
$
1,754

 
$
7,439

 
$
7,874

 
$
7,318

 
$
7,674

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Twelve months ended
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12/31/2017
 
12/31/2016
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of net income to EBITDA (b) (c):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net (loss) income
 
$
(15,306
)
 
$
13,979

 
 
 
 
 
 
 
 
 
 
 
 
Plus: Income tax expense
 
26,865

 
8,992

 
 
 
 
 
 
 
 
 
 
 
 
Less: Other income
 
(134
)
 
(543
)
 
 
 
 
 
 
 
 
 
 
 
 
Less: Interest income
 
(719
)
 
(275
)
 
 
 
 
 
 
 
 
 
 
 
 
Operating income
 
10,706

 
22,153

 
 
 
 
 
 
 
 
 
 
 
 
Plus: depreciation, amortization and accretion
 
11,624

 
12,963

 
 
 
 
 
 
 
 
 
 
 
 
EBITDA (as defined by the Company)
 
22,330

 
35,116

 
 
 
 
 
 
 
 
 
 
 
 
Less: Purchases of property and equipment
 
(9,200
)
 
(6,256
)
 
 
 
 
 
 
 
 
 
 
 
 
Plus: Severance
 
104

 
1,446

 
 
 
 
 
 
 
 
 
 
 
 
Adjusted OCF (as defined by the Company)
 
$
13,234

 
$
30,306

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) EBITDA or earnings before interest, taxes, depreciation, amortization and accretion is a non-GAAP measure and is presented for analytical purposes only.
(c) EBITDA is the starting point for calculation of operating cash flow for purposes of the Company’s short term and long term incentive plans. Management and the Board of Directors also rely on EBITDA for purposes of determining the Company’s capital allocation policies. We define OCF as EBITDA less purchases of tangible assets and severance expense in determining whether management has achieved certain performance objectives for the year as set by our Board of Directors in awarding annual and long term incentive compensation to senior executives.




SPOK HOLDINGS, INC.
2018 FINANCIAL GUIDANCE
(Unaudited and in millions)
 
 
 
 
 
 
 
 
 
Guidance Range
 
 
 
From
 
To
Revenues
 
 
 
 
 
 
Wireless
 
86.5

 
94.5

 
Software
 
74.5

 
82.5

 
 
 
161.0

 
177.0

 
 
 
 
 
 
Operating Expenses (a)
 
 
165.0

 
158.0

 
 
 
 
 
 
Capital Expenses
 
 
8.0

 
4.0

 
 
 
 
 
 
(a) Operating expenses exclude depreciation, amortization and accretion.