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8-K - 8-K - Spok Holdings, Incspok-2q17x8kpressrelease.htm
 
 
Exhibit 99.1
NEWS RELEASE
 
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CONTACT:
Al Galgano
 
 
 
 
952-567-0295
 
 
 
 
Al.Galgano@spok.com
 
 
 
 


Spok Reports 2017 Second Quarter Operating Results;
Wireless Trends Continue to Improve, Software Revenue and Bookings Increase

Board Declares Regular Quarterly Dividend
 
SPRINGFIELD, Va. (July 26, 2017) - Spok Holdings, Inc. (NASDAQ: SPOK), the global leader in healthcare communications, today announced operating results for the second quarter ended June 30, 2017. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.125 per share, payable on September 8, 2017 to stockholders of record on August 18, 2017.
2017 Second-Quarter Results:
In the 2017 second quarter, consolidated revenue was $42.3 million, up from $41.4 million in the first quarter. Software revenue was $16.7 million in the second quarter of 2017, up from $15.6 million in the prior quarter. Wireless revenue totaled $25.6 million in the second quarter, compared to $25.8 million in the prior quarter.
Net income for the second quarter of 2017 was $1.5 million, or $0.07 per diluted share, up from $0.9 million, or $0.04 per diluted share, in the prior quarter.
Second quarter EBITDA (earnings before interest, taxes, depreciation, amortization and accretion) totaled $5.3 million, or 12.4 percent of revenue, up from EBITDA of $4.6 million, or 11.1 percent of revenue, in the first quarter.

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Other key results and highlights for the second quarter included:
The quarterly rate of paging unit erosion slowed to a record low of 0.4 percent in the second quarter of 2017, compared to 1.8 percent in the prior quarter. Net paging unit losses were 5,000 in the second quarter of 2017, down from 20,000 in the first quarter of 2017. Paging units in service at June 30, 2017 totaled 1,086,000, compared to 1,091,000 at the end of the prior quarter.
The quarterly rate of wireless revenue erosion slowed to 0.9 percent in the second quarter of 2017 versus 2.5 percent in the prior quarter.
Total paging ARPU (average revenue per unit) was $7.52 in the second quarter of 2017, compared to $7.56 in the prior quarter.
Software bookings for the 2017 second quarter were $20.4 million, an increase of more than 3 percent from the previous quarter. Second quarter bookings included $9.9 million of operations bookings and $10.5 million of maintenance renewals.
Software backlog totaled $43.5 million at June 30, 2017, up more than 7 percent, or nearly $3 million, from $40.6 million in the prior quarter.
Of the $16.7 million in software revenue for the second quarter, $7.0 million was operations revenue and $9.7 million was maintenance revenue, compared to $6.0 million and $9.6 million, respectively, of the $15.6 million in software revenue in the first quarter of 2017.
The renewal rate for software maintenance in the second quarter of 2017 continued at greater than 99 percent.
Consolidated operating expenses (excluding depreciation, amortization and accretion) totaled $37.1 million in the second quarter of 2017, up slightly from $36.8 million in the prior quarter.
Capital expenses were $2.4 million in the second quarter of 2017, compared to $2.9 million in the prior quarter.
The number of full-time equivalent employees at June 30, 2017 totaled 604, compared to 599 at March 31, 2017.


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Capital returned to stockholders in the second quarter of 2017 totaled $12.5 million, in the form of $2.5 million from dividends and $10 million from share repurchases.
The Company’s cash balance at June 30, 2017 was $107.2 million, down from $118.9 million at March 31, 2017.
Management Commentary:
“We are pleased with our performance in the second quarter of 2017 and with the continuing benefits from our investments to enhance and upgrade our product development team and tools, as well as our sales infrastructure and management,” said Vincent D. Kelly, chief executive officer. “We saw strong performance in a number of key operating measures and solid year-over-year and sequential improvements in subscriber retention, sales bookings and backlog levels, and operating expense management. We believe continued investments will yield significant future benefits in the form of our improved, integrated communication platform, Spok Care Connect®, and continued momentum in bookings levels. Overall, we continued to operate profitably, enhance our product offerings, and maintain our strong balance sheet. Our ability to generate healthy cash flows allowed us to execute against our capital allocation strategy, returning capital to shareholders in the form of dividends and stock repurchases.”
The Company posted solid results for its wireless products and services in the second quarter. Gross pager placements of 42,000 were a sharp increase from the prior and year-earlier quarters, and the highest level in the past two years, while gross disconnects of 47,000 improved slightly from 48,000 in the prior quarter and second quarter of 2016. “As a result, annual net pager losses declined to an historical low of 5.1 percent from the prior year’s second quarter, and were 0.4 percent in the second quarter, down 40 basis points from 0.8 percent in the prior-year quarter,” continued Kelly. “Overall, wireless sales efforts continued to focus primarily on our core market segments of Healthcare, Government and Large Enterprise, which represented approximately 92.7 percent of our subscriber base and 90.8 percent of our paging revenue at quarter end. Healthcare comprised 80.4 percent of our subscriber base, and continued to be our best performing market segment with the highest rate of gross placements and lowest rate of unit disconnects.”

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Commenting on software results, Kelly said: “As a result of the investments we are making in our sales and product platforms, software revenues were up more than 7 percent from the first quarter and were in-line with prior year levels. We believe we are well positioned for the second half of the year, when software sales tend to be more robust.” Kelly primarily attributed the ability to generate sequential growth in software revenue levels to a more than 99 percent renewal rate on maintenance contracts. Similar to Spok’s wireless revenue stream, software maintenance revenue is a largely recurring revenue stream that provides the Company with a more stable revenue and margin base. “More than 84 percent of our revenue streams are recurring in nature, when you consider our solid wireless base and software maintenance contracts’” added Kelly. “This provides us with the ability to make key investments in our business while executing on our capital allocation strategy to enhance stockholder value.”
Kelly said second quarter bookings of $20.4 million were up from $19.8 million in the prior quarter, and included $10.5 million of maintenance renewals bookings, a record high for the second quarter. Additionally, software backlog of $43.5 million at June 30th was up more than 7 percent and 10 percent, respectively, from the prior quarter and year levels.   “We will continue to build on the solid momentum we saw in the second quarter. We are encouraged as bookings included sales to both new and current customers, with existing customers adding products and applications to expand their portfolio of communications solutions.  Customer demand remained strongest for upgrades to call center solutions, healthcare applications to increase patient safety, and improved nursing workflows.”  Kelly added: “We continue to see growing demand for our software solutions for critical smartphone communications, secure texting, and emergency management, as well as clinical alerting, and we are proud to be working with more than 1,900 hospitals world-wide, including all of the best adult and children’s hospitals as defined by U.S. News & World Report.
Kelly also noted that in addition to the Company’s quarterly financial performance, progress was made in several other areas, including product development, sales strategy and key strategic partnership agreements. “Spok continues to generate activity and sales momentum at the conferences we attend,” commented Kelly. “In April, we attended the Becker’s Hospital Review 8th Annual Meeting in Chicago,

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where our Chief Medical Officer, Dr. Andrew Mellin, presented ‘The Healthcare CIO Perspective on Supporting Clinical Workflows’. In May, we also announced that several of our key executives would be participating at upcoming ‘C-Suite’ conferences throughout 2017 to discuss industry communication challenges with hospital leaders from across the country. And in early May, Spok released the second part of the Company's annual mobility in healthcare survey. Spok has been conducting this survey since 2011 to assess mobile workflow enablement trends in hospitals across the country. More than 300 U.S. healthcare professionals responded to this year’s questions about mobile strategy development, bring your own device (BYOD) policies, communications infrastructure, and opportunities to improve mobile communications. Spok will continue to leverage the attention that we are receiving as a thought leader within our industry.”
Spok returned capital to stockholders, totaling $12.5 million, in the second quarter of 2017. During the period, the Company paid $2.5 million in dividends and repurchased 572,550 shares of common stock, totaling $10 million, under its stock buy-back program. Kelly added, “Throughout 2017, we will remain focused on returning value to our shareholders through our multi-faceted capital allocation strategy, which, for the balance of 2017, includes dividends, and key strategic investments in our products and business designed to create sustainable growth.”
Michael W. Wallace, chief financial officer, said: “Continued expense management and strong financial discipline have allowed us to invest in our business for long-term growth. Our ability to align our expense base with the market demand we are seeing and drive high renewal rates in our recurring revenue categories, helped Spok to mitigate the additional expenses related to our investments in our sales and product platforms. Spok’s balance sheet remains strong, with a cash balance of $107.2 million at June 30, 2017, and we continue to operate as a debt-free company.”
Business Outlook:
Commenting on the Company’s previously provided financial guidance for 2017, Wallace noted: “As a result of the solid performance we saw in the second quarter, we are maintaining the 2017 guidance range that we provided last quarter.” With regard to financial guidance for 2017, Wallace reiterated

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that the Company expects total revenue to range from $161 million to $177 million, operating expenses (excluding depreciation, amortization and accretion) to range from $153 million to $159 million, and capital expenditures to range from $8 million to $12 million.
* * * * * * * * *
2017 Second-Quarter Call and Replay:
Spok plans to host a conference call for investors to discuss its 2017 second quarter results at 10:00 a.m. ET on Thursday, July 27, 2017. Dial-in numbers for the call are 719-785-1753 or 888-857-6932. The pass code for the call is 7139572. A replay of the call will be available from 1:00 p.m. ET on July 27, 2017 until 1:00 p.m. ET on Thursday, August 10, 2017. To listen to the replay, please register at http://tinyurl.com/spok2017Q2earningsreplay. Please enter the registration information, and you will be given access to the replay.

* * * * * * * * *
About Spok
Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count, count on Spok. For more information, visit spok.com or follow @spoktweets on Twitter.
Safe Harbor Statement under the Private Securities Litigation Reform Act: Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging

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products and services, continued demand for our software products and services, our ability to develop additional software solutions for our customers and manage our development as a global organization, the ability to manage operating expenses, future capital needs, competitive pricing pressures, competition from both traditional paging services and other wireless communications services, competition from other software providers, government regulation, reliance upon third-party providers for certain equipment and services, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.


Tables to Follow





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SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
For the six months ended
 
 
6/30/2017
 
6/30/2016
 
6/30/2017
 
6/30/2016
Revenue:
 
 
 
 
 
 
 
 
Wireless
 
$
25,639

 
$
27,859

 
$
51,499

 
$
56,031

Software
 
16,686

 
16,776

 
32,270

 
33,992

Total revenue
 
42,325

 
44,635

 
83,769

 
90,023

Operating expenses:
 
 
 
 
 
 
 
 
Cost of revenue
 
7,190

 
7,513

 
14,226

 
15,528

Research and development
 
4,662

 
3,211

 
8,767

 
6,120

Service, rental and maintenance
 
7,944

 
8,188

 
16,010

 
16,492

Selling and marketing
 
5,329

 
6,429

 
11,251

 
12,957

General and administrative
 
11,939

 
10,439

 
23,649

 
20,946

Depreciation, amortization and accretion
 
2,851

 
3,235

 
6,074

 
6,558

Total operating expenses
 
39,915

 
39,015

 
79,977

 
78,601

% of total revenue
 
94.3
%
 
87.4
%
 
95.5
%
 
87.3
%
Operating income
 
2,410

 
5,620

 
3,792

 
11,422

% of total revenue
 
5.7
%
 
12.6
%
 
4.5
%
 
12.7
%
Interest income
 
154

 
61

 
276

 
109

Other income
 
89

 
104

 
58

 
357

Income before income tax expense
 
2,653

 
5,785

 
4,126

 
11,888

Income tax expense
 
(1,155
)
 
(2,334
)
 
(1,774
)
 
(4,993
)
Net income
 
$
1,498

 
$
3,451

 
$
2,352

 
$
6,895

Basic net income per common share
 
$
0.07

 
$
0.17

 
$
0.12

 
$
0.33

Diluted net income per common share
 
$
0.07

 
$
0.17

 
$
0.11

 
$
0.33

Basic weighted average common shares outstanding
 
20,353,801

 
20,568,058

 
20,441,781

 
20,637,070

Diluted weighted average common shares outstanding
 
20,366,102

 
20,568,058

 
20,508,473

 
20,637,070

Key statistics:
 
 
 
 
 
 
 
 
Units in service
 
1,086

 
1,144

 
1,086

 
1,144

Average revenue per unit (ARPU)
 
$
7.52

 
$
7.71

 
$
7.58

 
$
7.72

Bookings
 
$
20,405

 
$
20,063

 
$
40,193

 
$
35,170

Backlog
 
$
43,455

 
$
39,475

 
$
43,455

 
$
39,475

 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
 
 
 
 




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wireless
 
$
25,639

 
$
25,860

 
$
26,535

 
$
27,024

 
$
27,859

 
$
28,172

 
$
28,727

 
$
29,375

Software
 
16,686

 
15,584

 
17,649

 
18,331

 
16,776

 
17,216

 
18,612

 
16,806

Total revenue
 
42,325

 
41,444

 
44,184

 
45,355

 
44,635

 
45,388

 
47,339

 
46,181

Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
7,190

 
7,036

 
7,482

 
7,639

 
7,513

 
8,017

 
8,035

 
7,871

Research and development
 
4,662

 
4,105

 
3,702

 
3,645

 
3,211

 
2,908

 
2,608

 
2,525

Service, rental and maintenance
 
7,944

 
8,066

 
7,989

 
8,253

 
8,188

 
8,305

 
8,416

 
8,590

Selling and marketing
 
5,329

 
5,922

 
5,855

 
5,955

 
6,429

 
6,529

 
7,036

 
6,572

General and administrative
 
11,939

 
11,710

 
9,839

 
10,593

 
10,439

 
10,510

 
10,276

 
10,410

Severance
 

 

 
1,438

 
12

 

 
(4
)
 
1,056

 
141

Depreciation, amortization and accretion
 
2,851

 
3,223

 
3,176

 
3,229

 
3,235

 
3,323

 
3,362

 
3,413

Total operating expenses
 
39,915

 
40,062

 
39,481

 
39,326

 
39,015

 
39,588

 
40,789

 
39,522

% of total revenue
 
94.3
%
 
96.7
%
 
89.4
%
 
86.7
%
 
87.4
%
 
87.2
%
 
86.2
%
 
85.6
%
Operating income
 
2,410

 
1,382

 
4,703

 
6,029

 
5,620

 
5,800

 
6,550

 
6,659

% of total revenue
 
5.7
%
 
3.3
%
 
10.6
%
 
13.3
%
 
12.6
%
 
12.8
%
 
13.8
%
 
14.4
%
Interest income, net
 
154

 
122

 
99

 
67

 
61

 
49

 
13

 
1

Other income (expense), net
 
89

 
(30
)
 
100

 
85

 
104

 
254

 
71

 
784

Income before income tax expense
 
2,653

 
1,474

 
4,902

 
6,181

 
5,785

 
6,103

 
6,634

 
7,444

Income tax benefit (expense)
 
(1,155
)
 
(620
)
 
(1,876
)
 
(2,123
)
 
(2,334
)
 
(2,659
)
 
62,098

 
(3,222
)
Net income
 
$
1,498

 
$
854

 
$
3,026

 
$
4,058

 
$
3,451

 
$
3,444

 
$
68,732

 
$
4,222

Basic and diluted net income per common share
 
$
0.07

 
$
0.04

 
$
0.15

 
$
0.20

 
$
0.17

 
$
0.17

 
$
3.28

 
$
0.20

Basic weighted average common shares outstanding
 
20,353,801

 
20,530,739

 
20,529,958

 
20,541,275

 
20,568,058

 
20,706,082

 
20,949,484

 
21,324,068

Diluted weighted average common shares outstanding
 
20,366,102

 
20,585,542

 
20,529,958

 
20,541,275

 
20,568,058

 
20,706,082

 
20,949,484

 
21,324,068

Key statistics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Units in service
 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

Average revenue per unit (ARPU)
 
$
7.52

 
$
7.56

 
$
7.59

 
$
7.63

 
$
7.71

 
$
7.77

 
$
7.79

 
$
7.82

Bookings
 
$
20,405

 
$
19,788

 
$
20,025

 
$
18,659

 
$
20,063

 
$
15,106

 
$
18,511

 
$
16,746

Backlog
 
$
43,455

 
$
40,555

 
$
38,295

 
$
38,812

 
$
39,475

 
$
36,766

 
$
38,650

 
$
41,639

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS (a)
(In thousands)
 
 
 
 
 
 
 
6/30/2017
 
12/31/2016
 
 
(Unaudited)
 
 
Assets
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
107,151

 
$
125,816

Accounts receivable, net
 
24,452

 
23,666

Prepaid expenses and other
 
7,669

 
4,384

Inventory
 
1,642

 
1,996

Total current assets
 
140,914

 
155,862

Non-current assets:
 
 
 
 
Property and equipment, net
 
13,889

 
12,818

Goodwill
 
133,031

 
133,031

Intangible assets, net
 
9,166

 
10,803

Deferred income tax assets
 
72,018

 
73,068

Other non-current assets
 
2,204

 
2,505

Total non-current assets
 
230,308

 
232,225

Total assets
 
$
371,222

 
$
388,087

Liabilities and stockholders' equity
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
1,554

 
$
1,909

Accrued compensation and benefits
 
11,310

 
13,268

Accrued dividends payable
 
342

 
5,140

Accrued taxes
 
2,658

 
4,132

Deferred revenue
 
31,807

 
29,145

Other current liabilities
 
2,820

 
2,733

Total current liabilities
 
50,491

 
56,327

Non-current liabilities:
 
 
 
 
Deferred revenue
 
651

 
752

Other long-term liabilities
 
8,570

 
8,921

Total non-current liabilities
 
9,221

 
9,673

Total liabilities
 
59,712

 
66,000

Commitments and contingencies
 
 
 
 
Stockholders' equity:
 
 
 
 
Preferred stock
 

 

Common stock
 
2

 
2

Additional paid-in capital
 
96,943

 
104,810

Retained earnings
 
214,565

 
217,275

Total stockholders' equity
 
311,510

 
322,087

Total liabilities and stockholders' equity
 
$
371,222

 
$
388,087

 
 
 
 
 
(a) Slight variations in totals are due to rounding.






SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
For the six months ended
 
 
6/30/2017
 
6/30/2016
Cash flows provided by operating activities:
 
 
 
 
Net income
 
$
2,352

 
$
6,895

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
 
Depreciation, amortization and accretion
 
6,074

 
6,558

Deferred income tax expense
 
1,069

 
4,346

Stock based compensation
 
1,953

 
1,368

Provision for doubtful accounts, service credits and other
 
458

 
321

Adjustment of non-cash transaction taxes
 
(700
)
 
(169
)
Changes in assets and liabilities:
 
 
 
 
Accounts receivable
 
(1,242
)
 
(1,421
)
Prepaid expenses and other assets
 
(2,684
)
 
1,197

Accounts payable, accrued liabilities and other
 
(3,175
)
 
(342
)
Deferred revenue
 
2,561

 
1,126

Net cash provided by operating activities
 
6,666

 
19,879

Cash flows used in investing activities:
 
 
 
 
Purchase of property and equipment, net of proceeds from disposals of property and equipment
 
(5,198
)
 
(2,981
)
Net cash used in investing activities
 
(5,198
)
 
(2,981
)
Cash flows used in financing activities:
 
 
 
 
Cash distributions to stockholders
 
(10,239
)
 
(5,150
)
Purchase of common stock (including commissions), net of proceeds from issuance of common stock
 
(9,894
)
 
(5,985
)
Net cash used in financing activities
 
(20,133
)
 
(11,135
)
Net (decrease) increase in cash and cash equivalents
 
(18,665
)
 
5,763

Cash and cash equivalents, beginning of period
 
125,816

 
111,332

Cash and cash equivalents, end of period
 
$
107,151

 
$
117,095

Supplemental disclosure:
 
 
 
 
Income taxes paid
 
$
1,964

 
$
598

 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONSOLIDATED REVENUE
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
Revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Paging
 
$
24,572

 
$
24,972

 
$
25,441

 
$
25,944

 
$
26,564

 
$
27,101

 
$
27,637

 
$
28,196

Non-paging
 
1,067

 
888

 
1,094

 
1,080

 
1,295

 
1,071

 
1,090

 
1,179

Total wireless revenue
 
$
25,639

 
$
25,860

 
$
26,535

 
$
27,024

 
$
27,859

 
$
28,172

 
$
28,727

 
$
29,375

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Subscription
 
623

 
543

 
551

 
560

 
503

 
498

 
471

 
392

License
 
1,641

 
1,171

 
1,594

 
1,842

 
1,691

 
1,593

 
2,733

 
1,457

Services
 
3,650

 
3,354

 
4,500

 
5,578

 
4,202

 
4,315

 
4,610

 
4,600

Equipment
 
1,127

 
973

 
1,402

 
1,091

 
1,250

 
1,729

 
1,764

 
1,434

Operations revenue
 
$
7,041

 
$
6,041

 
$
8,047

 
$
9,071

 
$
7,646

 
$
8,135

 
$
9,578

 
$
7,883

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maintenance revenue
 
$
9,645

 
$
9,543

 
$
9,602

 
$
9,260

 
$
9,130

 
$
9,081

 
$
9,034

 
$
8,923

Total software revenue
 
$
16,686

 
$
15,584

 
$
17,649

 
$
18,331

 
$
16,776

 
$
17,216

 
$
18,612

 
$
16,806

 
Total revenue
 
$
42,325

 
$
41,444

 
$
44,184

 
$
45,355

 
$
44,635

 
$
45,388

 
$
47,339

 
$
46,181

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONSOLIDATED OPERATING EXPENSES
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
Cost of revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
$
4,607

 
$
4,489

 
$
4,612

 
$
4,468

 
$
4,406

 
$
4,634

 
$
4,414

 
$
4,277

Cost of sales
 
1,815

 
1,910

 
2,309

 
2,480

 
2,227

 
2,673

 
2,902

 
2,549

Stock based compensation
 
60

 
58

 
(108
)
 
57

 
58

 
49

 
33

 
33

Other
 
708

 
579

 
669

 
634

 
822

 
661

 
686

 
1,012

Total cost of revenue
 
7,190

 
7,036

 
7,482

 
7,639

 
7,513

 
8,017

 
8,035

 
7,871

Research and development
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,809

 
3,396

 
3,198

 
2,940

 
2,478

 
2,325

 
2,025

 
1,889

Outside services
 
659

 
516

 
511

 
569

 
580

 
428

 
480

 
516

Stock based compensation
 
65

 
55

 
(82
)
 
46

 
48

 
40

 
21

 
21

Other
 
129

 
138

 
75

 
90

 
105

 
115

 
82

 
99

Total research and development
 
4,662

 
4,105

 
3,702

 
3,645

 
3,211

 
2,908

 
2,608

 
2,525

Service, rental and maintenance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
2,613

 
2,670

 
2,689

 
2,641

 
2,647

 
2,747

 
2,790

 
2,723

Site rent
 
3,604

 
3,620

 
3,618

 
3,626

 
3,668

 
3,660

 
3,664

 
3,763

Telecommunications
 
989

 
1,069

 
1,088

 
1,152

 
1,117

 
1,213

 
1,269

 
1,377

Stock based compensation
 
20

 
20

 
(29
)
 
15

 
15

 
13

 
7

 
7

Other
 
718

 
687

 
623

 
819

 
741

 
672

 
686

 
720

Total service, rental and maintenance
 
7,944

 
8,066

 
7,989

 
8,253

 
8,188

 
8,305

 
8,416

 
8,590

Selling and marketing
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,074

 
3,103

 
3,575

 
3,502

 
3,510

 
3,666

 
3,780

 
3,664

Commissions
 
1,121

 
1,202

 
1,248

 
1,317

 
1,559

 
1,525

 
1,754

 
1,858

Stock based compensation
 
99

 
101

 
(131
)
 
75

 
75

 
48

 
(7
)
 
16

Other
 
1,035

 
1,516

 
1,163

 
1,061

 
1,285

 
1,290

 
1,509

 
1,034

Total selling and marketing
 
5,329

 
5,922

 
5,855

 
5,955

 
6,429

 
6,529

 
7,036

 
6,572

General and administrative
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
4,486

 
4,442

 
4,542

 
4,142

 
4,306

 
4,392

 
4,029

 
4,320

Stock based compensation
 
754

 
721

 
(863
)
 
507

 
534

 
488

 
316

 
316

Facility rent
 
869

 
819

 
817

 
848

 
810

 
839

 
856

 
868

Outside services
 
2,224

 
2,287

 
2,277

 
1,946

 
1,921

 
1,726

 
1,783

 
1,864

Taxes, licenses and permits
 
1,034

 
989

 
976

 
1,164

 
1,060

 
1,055

 
1,132

 
1,068

Other
 
2,572

 
2,452

 
2,090

 
1,986

 
1,808

 
2,010

 
2,160

 
1,974

Total general and administrative
 
11,939

 
11,710

 
9,839

 
10,593

 
10,439

 
10,510

 
10,276

 
10,410

Severance
 

 

 
1,438

 
12

 

 
(4
)
 
1,056

 
141

Depreciation, amortization and accretion
 
2,851

 
3,223

 
3,176

 
3,229

 
3,235

 
3,323

 
3,362

 
3,413

Operating expenses
 
$
39,915

 
$
40,062

 
$
39,481

 
$
39,326

 
$
39,015

 
$
39,588

 
$
40,789

 
$
39,522

Capital expenditures
 
$
2,353

 
$
2,851

 
$
1,878

 
$
1,396

 
$
1,537

 
$
1,445

 
$
2,024

 
$
1,318

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.



SPOK HOLDINGS, INC.
UNITS IN SERVICE ACTIVITY, MARKET SEGMENT, CHURN
AND AVERAGE REVENUE PER UNIT (ARPU) (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
Paging units in service
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning units in service (000's)
 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

 
1,211

Gross placements
 
42

 
28

 
36

 
34

 
39

 
28

 
31

 
36

Gross disconnects
 
(47
)
 
(48
)
 
(49
)
 
(54
)
 
(48
)
 
(48
)
 
(50
)
 
(55
)
Net change
 
(5
)
 
(20
)
 
(13
)
 
(20
)
 
(9
)
 
(20
)
 
(19
)
 
(19
)
Ending units in service
 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

End of period units in service % of total (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Healthcare
 
80.4
 %
 
79.7
 %
 
79.3
 %
 
78.6
 %
 
78.2
 %
 
77.5
 %
 
77.0
 %
 
76.3
 %
Government
 
6.3
 %
 
6.4
 %
 
6.5
 %
 
6.7
 %
 
6.8
 %
 
6.9
 %
 
7.2
 %
 
7.2
 %
Large enterprise
 
6.1
 %
 
6.1
 %
 
6.2
 %
 
6.5
 %
 
6.6
 %
 
6.9
 %
 
6.9
 %
 
7.1
 %
Other(b)
 
7.3
 %
 
7.7
 %
 
8.0
 %
 
8.2
 %
 
8.3
 %
 
8.7
 %
 
9.0
 %
 
9.3
 %
Total
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Account size ending units in service (000's)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
98

 
102

 
106

 
110

 
114

 
118

 
123

 
128

101 to 1,000 units
 
204

 
214

 
217

 
222

 
228

 
238

 
243

 
250

>1,000 units
 
784

 
775

 
788

 
792

 
802

 
797

 
807

 
814

Total
 
1,086

 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

Account size net loss rate(c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
(3.7
)%
 
(3.4
)%
 
(3.9
)%
 
(3.5
)%
 
(4.0
)%
 
(4.3
)%
 
(3.9
)%
 
(4.4
)%
101 to 1,000 units
 
(4.5
)%
 
(1.3
)%
 
(2.3
)%
 
(2.6
)%
 
(4.0
)%
 
(2.0
)%
 
(2.9
)%
 
(2.4
)%
>1,000 units
 
1.1
 %
 
(1.7
)%
 
(0.5
)%
 
(1.2
)%
 
0.6
 %
 
(1.2
)%
 
(0.9
)%
 
(0.8
)%
Total
 
(0.4
)%
 
(1.8
)%
 
(1.2
)%
 
(1.7
)%
 
(0.8
)%
 
(1.7
)%
 
(1.6
)%
 
(1.5
)%
Account size ARPU
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
$
12.16

 
$
12.22

 
$
12.25

 
$
12.34

 
$
12.48

 
$
12.57

 
$
12.52

 
$
12.49

101 to 1,000 units
 
8.61

 
8.66

 
8.63

 
8.64

 
8.65

 
8.70

 
8.65

 
8.69

>1,000 units
 
6.64

 
6.64

 
6.67

 
6.68

 
6.75

 
6.77

 
6.79

 
6.80

Total
 
$
7.52

 
$
7.56

 
$
7.59

 
$
7.63

 
$
7.71

 
$
7.77

 
$
7.79

 
$
7.82

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) Other includes hospitality, resort and indirect units
(c) Net loss rate is net current period placements and disconnected units in service divided by prior period ending units in service.
 
 




SPOK HOLDINGS, INC.
RECONCILIATION FROM NET INCOME TO EBITDA (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
6/30/2017
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
Reconciliation of net income to EBITDA (b) (c):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income
 
$
1,498

 
$
854

 
$
3,026

 
$
4,058

 
$
3,451

 
$
3,444

 
$
68,732

 
$
4,222

Plus (less): Income tax expense (benefit)
 
1,155

 
620

 
1,876

 
2,123

 
2,334

 
2,659

 
(62,098
)
 
3,222

Plus (less): Other expense (income)
 
(89
)
 
30

 
(100
)
 
(85
)
 
(104
)
 
(254
)
 
(71
)
 
(784
)
Less: Interest income
 
(154
)
 
(122
)
 
(99
)
 
(67
)
 
(61
)
 
(49
)
 
(13
)
 
(1
)
Operating income
 
2,410

 
1,382

 
4,703

 
6,029

 
5,620

 
5,800

 
6,550

 
6,659

Plus: depreciation, amortization and accretion
 
2,851

 
3,223

 
3,176

 
3,229

 
3,235

 
3,323

 
3,362

 
3,413

EBITDA (as defined by the Company)
 
5,261

 
4,605

 
7,879

 
9,258

 
8,855

 
9,123

 
9,912

 
10,072

Less: Purchases of property and equipment
 
(2,353
)
 
(2,851
)
 
(1,878
)
 
(1,396
)
 
(1,537
)
 
(1,445
)
 
(2,024
)
 
(1,318
)
Plus: Severance
 

 

 
1,438

 
12

 

 
(4
)
 
1,056

 
141

Adjusted OCF (as defined by the Company)
 
$
2,908

 
$
1,754

 
$
7,439

 
$
7,874

 
$
7,318

 
$
7,674

 
$
8,944

 
$
8,895

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the six months ended
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6/30/2017
 
6/30/2016
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of net income to EBITDA (b) (c):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income
 
$
2,352

 
$
6,895

 
 
 
 
 
 
 
 
 
 
 
 
Plus: Income tax expense
 
1,774

 
4,993

 
 
 
 
 
 
 
 
 
 
 
 
Less: Other income
 
(58
)
 
(357
)
 
 
 
 
 
 
 
 
 
 
 
 
Less: Interest income
 
(276
)
 
(109
)
 
 
 
 
 
 
 
 
 
 
 
 
Operating income
 
3,792

 
11,422

 
 
 
 
 
 
 
 
 
 
 
 
Plus: depreciation, amortization and accretion
 
6,074

 
6,558

 
 
 
 
 
 
 
 
 
 
 
 
EBITDA (as defined by the Company)
 
9,866

 
17,980

 
 
 
 
 
 
 
 
 
 
 
 
Less: Purchases of property and equipment
 
(5,204
)
 
(2,982
)
 
 
 
 
 
 
 
 
 
 
 
 
Plus: Severance
 

 
(4
)
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted OCF (as defined by the Company)
 
$
4,662

 
$
14,994

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) EBITDA or earnings before interest, taxes, depreciation, amortization and accretion is a non-GAAP measure and is presented for analytical purposes only.
(c) EBITDA is the starting point for calculation of operating cash flow for purposes of the Company’s short term and long term incentive plans. Management and the Board of Directors also rely on EBITDA for purposes of determining the Company’s capital allocation policies.