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8-K - 8-K - Spok Holdings, Incspok-3q16x8kpressrelease.htm
 
 
Exhibit 99.1
NEWS RELEASE
 
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CONTACT:
Al Galgano
 
 
 
 
952-567-0295
 
 
 
 
Al.Galgano@spok.com
 
 
 
 

Spok Reports 2016 Third Quarter Operating Results;
Software Revenue Improves, Stable Wireless Trends

Board Declares Regular Quarterly Dividend
 
SPRINGFIELD, Va. (October 26, 2016) - Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in critical communications, today announced operating results for the third quarter ended September 30, 2016. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.125 per share, payable on December 9, 2016 to stockholders of record on November 18, 2016.
2016 Third-Quarter Results:
In the 2016 third quarter, consolidated revenue was $45.4 million, compared to $46.2 million in the third quarter of 2015. Software revenue was $18.4 million in the third quarter of 2016, compared to $16.8 million in the third quarter of 2015. Wireless revenue totaled $27.0 million in the third quarter, compared to $29.4 million in the prior-year quarter.
Net income for the third quarter of 2016 was $4.1 million, or $0.20 per diluted share, compared to $4.2 million, or $0.20 per diluted share, in the third quarter of 2015.
Third quarter EBITDA (earnings before interest, taxes, depreciation, amortization and accretion) totaled $9.3 million, or 20.4 percent of revenue, compared to EBITDA of $10.1 million, or 21.8 percent of revenue, in the third quarter of 2015.
Other key results and highlights for the third quarter included:
Software bookings for the 2016 third quarter were $18.7 million, up more than 11 percent from the prior year quarter. Third quarter bookings included $8.5 million of operations bookings and $10.2 million of maintenance renewals.

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Software backlog totaled $38.8 million at September 30, 2016, generally in-line with the June 30, 2016 total of $39.5 million.
Of the $18.4 million in software revenue for the third quarter, $9.1 million was operations revenue and $9.3 million was maintenance revenue, compared to $7.9 million and $8.9 million, respectively, of the $16.8 million in software revenue in the third quarter of 2015.
The renewal rate for software maintenance in the third quarter of 2016 continued at greater than 99 percent.
The quarterly rate of paging unit erosion was 1.7 percent in the third quarter of 2016, compared to 1.5 percent in the year-earlier quarter. Net paging unit losses were 20,000 in the third quarter of 2016, relatively unchanged from 19,000 in the third quarter of 2015. Paging units in service at September 30, 2016 totaled 1,124,000, compared to 1,192,000 at the end of the prior year quarter.
The quarterly rate of wireless revenue erosion was just under 3 percent in the third quarter of 2016 versus 2.8 percent in the year-earlier quarter.
Total paging ARPU (average revenue per unit) was $7.63 in the third quarter of 2016, compared to $7.71 in the prior quarter and $7.82 in the year-earlier quarter.
Consolidated operating expenses (excluding depreciation, amortization and accretion) totaled $36.1 million in the third quarter of 2016, unchanged from the year-earlier quarter, and in-line with $35.8 million in the prior quarter.
Capital expenses were $1.4 million in the third quarter of 2016, compared to $1.3 million in the year-earlier quarter.
The number of full-time equivalent employees at September 30, 2016 totaled 598, compared to 600 at year-end 2015 and 605 at September 30, 2015.
Capital returned to stockholders in the third quarter of 2016 totaled $2.8 million, in the form of $2.6 million from dividends and $0.2 million from share repurchases.
The Company’s cash balance at September 30, 2016 was $122.5 million, up from $113.4 million at September 30, 2015, and $111.3 million at December 31, 2015.
2016 Year-to-Date Results:

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Through the first nine months of 2016, consolidated revenue was $135.4 million, compared to $142.3 million through the first nine months of 2015. Software revenue totaled $52.3 million through the first three quarters of 2016, compared to $52 million in the prior year period. Wireless revenue totaled $83.1 million for the first nine months of 2016, compared to $90.3 million in the year-to-date 2015 period.
Net income for the nine-month period of 2016 was $11 million, or $0.53 per diluted share, compared to $11.5 million, or $0.53 per diluted share, in the 2015 year-to-date period.
Year-to-date 2016 EBITDA (earnings before interest, taxes, depreciation, amortization and accretion) totaled $27.2 million, or 20.1 percent of revenues, compared to $29.2 million, or 20.5 percent of revenue, in the 2015 year-to-date period.
Management Commentary:
“We are pleased with our performance in the third quarter of 2016. We have attained the majority of our 2016 operating goals while making tremendous progress executing on our long-term strategy to move from offering our customers ‘point solutions’, or single-product solutions, for call center software, alarm management and secure messaging to offering them a single integrated platform called Spok Care Connect®” said Vincent D. Kelly, chief executive officer. “Third quarter performance benefited from the investments we made to enhance and upgrade our product development team and tools, as well as our sales infrastructure and management. Throughout the remainder of 2016, and over the next several years, Spok will continue to make the necessary investments in the people, technology and marketing programs that will ensure the future success of our strategy. We will share more of these details during our third quarter review call tomorrow and over the course of the coming year.
“During the quarter, we saw strong performance in a number of key operating measures and year-over-year improvements in software revenue levels, sales bookings, and operating cash flow generation. Noteworthy in the third quarter, was a net income performance that was driven by EBITDA margins in excess of 20 percent. Overall, we continued to operate profitably, enhance our product offerings, and further strengthen our balance sheet. In the third quarter, strong cash flow generation allowed us to execute against our capital allocation strategy and add more than $5 million to our cash balances for the second quarter in a row.”

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Commenting on software results, Kelly said: “We were very pleased to see the year-over-year and sequential improvements in software revenue levels in the third quarter. We believe that results such as these are validating our transition strategy as we pivot to a company that offers industry-leading software solutions.” Kelly attributed the ability to improve from prior quarter and year software revenue levels primarily to a more than 99 percent renewal rate on software maintenance contracts. Similar to Spok’s wireless revenue stream, software maintenance revenue is a largely recurring revenue stream that provides the Company with a more stable revenue and margin base.
Kelly said third quarter bookings of $18.7 million increased from $16.7 million in the prior year quarter, and included $10.2 million of maintenance renewals bookings, a record high for the third quarter. Additionally, the software backlog of $38.8 million at September 30th was in-line with the prior quarter level.   “We are encouraged as bookings included sales to both new and current customers, with existing customers adding products and applications to expand their portfolio of communications solutions.  Customer demand remained strongest for upgrades to call center solutions, healthcare applications to increase patient safety, and improved nursing workflows.”  Kelly added: “We continue to see growing demand for our software solutions for critical smartphone communications, secure texting, and emergency management, as well as clinical alerting, and we are proud to be working with more than 1,900 hospitals.
“During the quarter, we also initiated several new client relationships with organizations such as Union Hospital in Maryland and Medical Center Hospital of Odessa, Texas. In September, we were also very proud to announce our ongoing partnership with Progility Technologies, an Australia-based enterprise integrator of unified communications solutions. Together, Spok and Progility help solve challenges across different areas and departments of the hospital as they migrate from multiple and disjointed systems to one unified technology platform, Spok Care Connect®. Finally, we took steps to further enhance our strong management team. In early July, we announced the appointment of Dr. Nat’e Guyton as Spok’s Chief Nursing Officer, and earlier this month we announced the appointment of Dr. Andrew Mellin as our Chief Medical Officer. Together, these industry veterans form an essential clinical leadership team for Spok, focused on using communication technologies to enable more effective workflow approaches that complement a health system’s investment in electronic records.”

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The Company posted solid results for its wireless products and services in the third quarter. Gross pager placements of 34,000 were in-line with the year-earlier quarter and prior quarter levels, while gross disconnects of 54,000 was slightly improved from 55,000 in the third quarter of 2015. “As a result, annual net pager losses continue to perform better than expected, and averaged 5.7 percent in the third quarter, in-line with the level of annual net pager losses we saw in the prior quarter,” continued Kelly. “Overall, wireless sales efforts continued to focus primarily on our core market segments of Healthcare, Government and Large Enterprise, which represented approximately 91.8 percent of our subscriber base and 89.6 percent of our paging revenue at quarter end. Healthcare comprised 78.6 percent of our subscriber base, and continued to be our best performing market segment with the highest rate of gross placements and lowest rate of unit disconnects.”
Spok returned capital to stockholders, totaling $2.8 million, in the third quarter of 2016. During the period, the Company paid $2.6 million in dividends and repurchased 13,884 shares of common stock, totaling $0.2 million, under its stock buy-back program. Kelly added, “In 2016 we remain committed to the promise we made, at the beginning of the year, to return $21 million to our shareholders through our multi-faceted capital allocation strategy, which includes dividends and share repurchases.”
Shawn E. Endsley, chief financial officer, said: “Continued expense management and financial discipline have allowed us to invest in our business for long-term growth. Our ability to align our expense base with the market demand we are seeing and drive high renewal rates in our recurring revenue categories, helped Spok maintain solid operating cash flow and operating margins in the quarter. We also strengthened our balance sheet, recording a cash balance of $122.5 million at September 30, 2016, and continued to operate as a debt-free company at quarter-end.”
Business Outlook:
Commenting on the Company’s previously provided financial guidance for 2016, Endsley noted: “As a result of the solid performance we saw in the third quarter, we are maintaining the 2016 guidance range that we provided last quarter and we look forward to presenting our expectations for 2017 when we release our 2016 fourth quarter results.” With regard to financial guidance for 2016, Endsley reiterated that the Company expects total revenue to range from $174 million to $192 million,

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operating expenses (excluding depreciation, amortization and accretion) to range from $153 million to $159 million, and capital expenditures to range from $6 million to $8 million.
* * * * * * * * *
2016 Third-Quarter Call and Replay:
Spok plans to host a conference call for investors to discuss its 2016 third quarter results at 10:00 a.m. ET on Thursday, October 27, 2016. Dial-in numbers for the call are 785-830-7990 or 800-768-6544. The pass code for the call is 9503905. A replay of the call will be available from 1:00 p.m. ET on October 27, 2016 until 1:00 p.m. ET on Thursday, November 10, 2016. To listen to the replay, please register at http://tinyurl.com/spokQ3earningsreplay. Please enter the registration information, and you will be given access to the replay.

* * * * * * * * *
About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe.  Our customers send over 100 million messages each month through their Spok® solutions, and they rely on Spok for workflow improvement, secure texting, paging services, contact center optimization, and public safety response.  When communications matter, Spok delivers. 
Spok is a trademark of Spok Holdings, Inc.
Safe Harbor Statement under the Private Securities Litigation Reform Act: Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging products and services, continued demand for our software products and services, our ability to develop additional software solutions

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for our customers and manage our development as a global organization, the ability to manage operating expenses, future capital needs, competitive pricing pressures, competition from both traditional paging services and other wireless communications services, competition from other software providers, government regulation, reliance upon third-party providers for certain equipment and services, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.




Tables to Follow




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SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
For the nine months ended
 
 
9/30/2016
 
9/30/2015
 
9/30/2016
 
9/30/2015
Revenue:
 
 
 
 
 
 
 
 
Wireless
 
$
27,024

 
$
29,375

 
$
83,055

 
$
90,287

Software
 
18,331

 
16,806

 
52,322

 
52,002

Total revenue
 
45,355

 
46,181

 
135,377

 
142,289

Operating expenses:
 
 
 
 
 
 
 
 
Cost of revenue
 
7,639

 
7,871

 
23,167

 
25,816

Service, rental and maintenance
 
11,898

 
11,117

 
34,510

 
33,376

Selling and marketing
 
5,955

 
6,572

 
18,912

 
20,409

General and administrative
 
10,593

 
10,410

 
31,542

 
31,883

Severance
 
12

 
141

 
9

 
1,645

Depreciation, amortization and accretion
 
3,229

 
3,413

 
9,787

 
10,608

Total operating expenses
 
39,326

 
39,524

 
117,927

 
123,737

% of total revenue
 
86.7
%
 
85.6
%
 
87.1
%
 
87.0
%
Operating income
 
6,029

 
6,657

 
17,450

 
18,552

% of total revenue
 
13.3
%
 
14.4
%
 
12.9
%
 
13.0
%
Interest income
 
67

 
1

 
176

 
3

Other income
 
85

 
784

 
443

 
1,110

Income before income tax expense
 
6,181

 
7,442

 
18,069

 
19,665

Income tax expense
 
(2,123
)
 
(3,222
)
 
(7,116
)
 
(8,150
)
Net income
 
$
4,058

 
$
4,220

 
$
10,953

 
$
11,515

Basic net income per common share
 
$
0.20

 
$
0.20

 
$
0.53

 
$
0.53

Diluted net income per common share
 
$
0.20

 
$
0.20

 
$
0.53

 
$
0.53

Basic weighted average common shares outstanding
 
20,517,419

 
21,301,311

 
20,581,586

 
21,623,612

Diluted weighted average common shares outstanding
 
20,532,345

 
21,315,685

 
20,596,050

 
21,638,973

Key statistics:
 
 
 
 
 
 
 
 
Units in service
 
1,124

 
1,192

 
1,144

 
1,211

Average revenue per unit (ARPU)
 
$
7.63

 
$
7.82

 
$
7.70

 
$
7.85

Bookings
 
$
18,659

 
$
16,746

 
$
53,829

 
$
55,514

Backlog
 
$
38,812

 
$
41,639

 
$
38,812

 
$
41,639

 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
 
3/31/2015
 
12/31/2014
Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wireless
 
$
27,024

 
$
27,859

 
$
28,172

 
$
28,727

 
$
29,375

 
$
30,222

 
$
30,690

 
$
31,678

Software
 
18,331

 
16,776

 
17,216

 
18,612

 
16,806

 
17,747

 
17,448

 
19,591

Total revenue
 
45,355

 
44,635

 
45,388

 
47,339

 
46,181

 
47,969

 
48,138

 
51,269

Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
7,639

 
7,513

 
8,017

 
8,035

 
7,871

 
9,131

 
8,813

 
10,571

Service, rental and maintenance
 
11,898

 
11,399

 
11,213

 
11,024

 
11,117

 
11,003

 
11,256

 
11,285

Selling and marketing
 
5,955

 
6,429

 
6,529

 
7,036

 
6,572

 
6,790

 
7,048

 
7,915

General and administrative
 
10,593

 
10,439

 
10,510

 
10,276

 
10,410

 
10,472

 
11,001

 
11,905

Severance
 
12

 

 
(4
)
 
1,056

 
141

 
1,504

 

 
926

Depreciation, amortization and accretion
 
3,229

 
3,235

 
3,323

 
3,362

 
3,413

 
3,448

 
3,747

 
4,049

Total operating expenses
 
39,326

 
39,015

 
39,588

 
40,789

 
39,524

 
42,348

 
41,865

 
46,651

% of total revenue
 
86.7
%
 
87.4
%
 
87.2
%
 
86.2
%
 
85.6
%
 
88.3
%
 
87.0
%
 
91.0
%
Operating income
 
6,029

 
5,620

 
5,800

 
6,550

 
6,657

 
5,621

 
6,273

 
4,618

% of total revenue
 
13.3
%
 
12.6
%
 
12.8
%
 
13.8
%
 
14.4
%
 
11.7
%
 
13.0
%
 
9.0
%
Interest income (expense), net
 
67

 
61

 
49

 
13

 
1

 
3

 
(1
)
 
(262
)
Other income (expense), net
 
85

 
104

 
254

 
71

 
784

 
264

 
60

 
(188
)
Income before income tax expense
 
6,181

 
5,785

 
6,103

 
6,634

 
7,442

 
5,888

 
6,332

 
4,168

Income tax benefit (expense)
 
(2,123
)
 
(2,334
)
 
(2,659
)
 
66,087

 
(3,222
)
 
(2,512
)
 
(2,415
)
 
2,744

Net income
 
$
4,058

 
$
3,451

 
$
3,444

 
$
72,721

 
$
4,220

 
$
3,376

 
$
3,917

 
$
6,912

Basic net income per common share
 
$
0.20

 
$
0.17

 
$
0.17

 
$
3.47

 
$
0.20

 
$
0.16

 
$
0.18

 
$
0.32

Diluted net income per common share
 
$
0.20

 
$
0.17

 
$
0.17

 
$
3.47

 
$
0.20

 
$
0.16

 
$
0.18

 
$
0.32

Basic weighted average common shares outstanding
 
20,517,419

 
20,544,327

 
20,683,719

 
20,927,590

 
21,301,311

 
21,677,299

 
21,898,792

 
21,554,746

Diluted weighted average common shares outstanding
 
20,532,345

 
20,559,018

 
20,697,192

 
20,941,360

 
21,315,685

 
21,692,976

 
21,914,796

 
21,570,522

Key statistics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Units in service
 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

 
1,211

 
1,230

 
1,256

Average revenue per unit (ARPU)
 
$
7.63

 
$
7.71

 
$
7.77

 
$
7.79

 
$
7.82

 
$
7.86

 
$
7.91

 
$
7.92

Bookings
 
$
18,659

 
$
20,063

 
$
15,106

 
$
18,511

 
$
16,746

 
$
21,027

 
$
17,740

 
$
22,272

Backlog
 
$
38,812

 
$
39,475

 
$
36,766

 
$
38,650

 
$
41,639

 
$
43,524

 
$
40,551

 
$
42,391

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.





SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS (a)
(In thousands)
 
 
 
 
 
 
 
9/30/2016
 
12/31/2015
 
 
(Unaudited)
 
 
Assets
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
122,461

 
$
111,332

Accounts receivable, net
 
23,382

 
22,638

Prepaid expenses and other
 
4,293

 
5,352

Inventory
 
2,100

 
2,291

Total current assets
 
152,236

 
141,613

Property and equipment, net
 
13,672

 
15,386

Goodwill
 
133,031

 
133,031

Other intangible assets, net
 
11,810

 
14,964

Deferred income tax assets, net
 
77,795

 
83,983

Other assets
 
2,588

 
1,445

Total assets
 
$
391,132

 
$
390,422

Liabilities and stockholders' equity
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable and accrued liabilities
 
$
7,238

 
$
9,247

Accrued compensation and benefits
 
11,471

 
10,864

Deferred revenue
 
30,183

 
27,045

Total current liabilities
 
48,892

 
47,156

Deferred revenue
 
712

 
741

Other long-term liabilities
 
9,074

 
8,972

Total liabilities
 
58,678

 
56,869

Commitments and contingencies
 
 
 
 
Stockholders' equity:
 
 
 
 
Preferred stock
 

 

Common stock
 
2

 
2

Additional paid-in capital
 
106,342

 
110,435

Retained earnings
 
226,110

 
223,116

Total stockholders' equity
 
332,454

 
333,553

Total liabilities and stockholders' equity
 
$
391,132

 
$
390,422

 
 
 
 
 
(a) Slight variations in totals are due to rounding.






SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
For the six months ended
 
 
9/30/2016
 
9/30/2015
Cash flows from operating activities:
 
 
 
 
Net income
 
$
10,953

 
$
11,515

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
 
Depreciation, amortization and accretion
 
9,787

 
10,608

Amortization of deferred financing costs
 

 

Deferred income (benefit) tax expense
 
6,188

 
6,989

Stock based compensation
 
2,067

 
1,497

Provisions for doubtful accounts, service credits and other
 
645

 
1,040

Adjustments of non-cash transaction taxes
 
(214
)
 
(530
)
Loss/(Gain) on disposals of property and equipment
 
3

 
(794
)
Changes in assets and liabilities:
 
 
 
 
Accounts receivable
 
(1,389
)
 
1,896

Prepaid expenses, intangible assets and other assets
 
27

 
1,878

Accounts payable and accrued liabilities
 
(1,402
)
 
(4,621
)
Customer deposits and deferred revenue
 
3,109

 
4,002

Other long-term liabilities
 
(336
)
 
45

Net cash provided by operating activities
 
29,438

 
33,525

Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment
 
(4,378
)
 
(4,450
)
Proceeds from disposals of property and equipment
 
1

 
807

Net cash used in investing activities
 
(4,377
)
 
(3,643
)
Cash flows from financing activities:
 
 
 
 
Cash distributions to stockholders
 
(7,718
)
 
(8,739
)
Purchase of common stock (including commissions)
 
(6,214
)
 
(11,804
)
Employee stock based compensation tax withholding
 

 
(3,825
)
Net cash used in financing activities
 
(13,932
)
 
(24,368
)
Net increase in cash and cash equivalents
 
11,129

 
5,514

Cash and cash equivalents, beginning of period
 
111,332

 
107,869

Cash and cash equivalents, end of period
 
$
122,461

 
$
113,383

Supplemental disclosure:
 
 
 
 
Income taxes paid
 
$
681

 
$
1,169

 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONSOLIDATED REVENUE
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
 
3/31/2015
 
12/31/2014
Revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Paging
 
$
25,944

 
$
26,564

 
$
27,101

 
$
27,637

 
$
28,196

 
$
28,782

 
$
29,491

 
$
30,071

Non-paging
 
1,080

 
1,295

 
1,071

 
1,090

 
1,179

 
1,440

 
1,199

 
1,607

Total wireless revenue
 
$
27,024

 
$
27,859

 
$
28,172

 
$
28,727

 
$
29,375

 
$
30,222

 
$
30,690

 
$
31,678

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Subscription
 
560

 
503

 
498

 
471

 
392

 
419

 
398

 
365

License
 
1,842

 
1,691

 
1,593

 
2,733

 
1,457

 
3,011

 
2,595

 
3,474

Services
 
5,578

 
4,202

 
4,315

 
4,610

 
4,600

 
4,609

 
5,018

 
5,579

Equipment
 
1,091

 
1,250

 
1,729

 
1,764

 
1,434

 
1,301

 
1,374

 
2,145

Operations revenue
 
$
9,071

 
$
7,646

 
$
8,135

 
$
9,578

 
$
7,883

 
$
9,340

 
$
9,385

 
$
11,563

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maintenance revenue
 
$
9,260

 
$
9,130

 
$
9,081

 
$
9,034

 
$
8,923

 
$
8,407

 
$
8,063

 
$
8,028

Total software revenue
 
$
18,331

 
$
16,776

 
$
17,216

 
$
18,612

 
$
16,806

 
$
17,747

 
$
17,448

 
$
19,591

 
Total revenue
 
$
45,355

 
$
44,635

 
$
45,388

 
$
47,339

 
$
46,181

 
$
47,969

 
$
48,138

 
$
51,269

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.





SPOK HOLDINGS, INC.
CONSOLIDATED OPERATING EXPENSES
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
 
3/31/2015
 
12/31/2014
Cost of revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
$
4,468

 
$
4,406

 
$
4,634

 
$
4,414

 
$
4,277

 
$
4,274

 
$
4,157

 
$
4,222

Cost of sales
 
2,480

 
2,227

 
2,673

 
2,902

 
2,549

 
3,801

 
3,620

 
5,225

Stock based compensation
 
57

 
58

 
49

 
33

 
33

 
34

 
34

 
81

Other
 
634

 
822

 
661

 
686

 
1,012

 
1,022

 
1,002

 
1,043

Total cost of revenue
 
7,639

 
7,513

 
8,017

 
8,035

 
7,871

 
9,131

 
8,813

 
10,571

Service, rental and maintenance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
5,582

 
5,125

 
5,072

 
4,815

 
4,613

 
4,555

 
4,652

 
4,533

Site rent
 
3,626

 
3,668

 
3,660

 
3,663

 
3,763

 
3,783

 
3,766

 
3,834

Telecommunications
 
1,162

 
1,127

 
1,222

 
1,218

 
1,392

 
1,288

 
1,343

 
1,487

Stock based compensation
 
61

 
63

 
52

 
29

 
29

 
29

 
29

 
30

Other
 
1,467

 
1,416

 
1,207

 
1,299

 
1,320

 
1,348

 
1,466

 
1,401

Total service, rental and maintenance
 
11,898

 
11,399

 
11,213

 
11,024

 
11,117

 
11,003

 
11,256

 
11,285

Selling and marketing
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,502

 
3,510

 
3,666

 
3,780

 
3,664

 
3,732

 
3,916

 
3,945

Commissions
 
1,317

 
1,559

 
1,525

 
1,754

 
1,858

 
1,792

 
1,836

 
2,481

Stock based compensation
 
75

 
75

 
48

 
(7
)
 
16

 
51

 
51

 
131

Other
 
1,061

 
1,285

 
1,290

 
1,509

 
1,034

 
1,215

 
1,245

 
1,358

Total selling and marketing
 
5,955

 
6,429

 
6,529

 
7,036

 
6,572

 
6,790

 
7,048

 
7,915

General and administrative
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
4,142

 
4,306

 
4,392

 
4,029

 
4,320

 
4,611

 
4,879

 
4,737

Stock based compensation
 
507

 
534

 
488

 
316

 
316

 
548

 
329

 
780

Facility rent
 
848

 
810

 
839

 
856

 
868

 
841

 
941

 
830

Outside services
 
1,946

 
1,921

 
1,726

 
1,783

 
1,864

 
1,728

 
1,786

 
1,786

Taxes, licenses and permits
 
1,164

 
1,060

 
1,055

 
1,132

 
1,068

 
1,150

 
1,125

 
1,283

Other
 
1,986

 
1,808

 
2,010

 
2,160

 
1,974

 
1,594

 
1,941

 
2,489

Total general and administrative
 
10,593

 
10,439

 
10,510

 
10,276

 
10,410

 
10,472

 
11,001

 
11,905

Severance
 
12

 

 
(4
)
 
1,056

 
141

 
1,504

 

 
926

Depreciation, amortization and accretion
 
3,229

 
3,235

 
3,323

 
3,362

 
3,413

 
3,448

 
3,747

 
4,049

Operating expenses
 
$
39,326

 
$
39,015

 
$
39,588

 
$
40,789

 
$
39,524

 
$
42,348

 
$
41,865

 
$
46,651

Capital expenditures
 
$
1,396

 
$
1,537

 
$
1,445

 
$
2,024

 
$
1,318

 
$
1,992

 
$
1,040

 
$
1,352

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
UNITS IN SERVICE ACTIVITY, MARKET SEGMENT, CHURN
AND AVERAGE REVENUE PER UNIT (ARPU) (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
 
3/31/2015
 
12/31/2014
Paging units in service
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning units in service (000's)
 
1,144

 
1,153

 
1,173

 
1,192

 
1,211

 
1,230

 
1,256

 
1,274

Gross placements
 
34

 
39

 
28

 
31

 
36

 
40

 
29

 
35

Gross disconnects
 
(54
)
 
(48
)
 
(48
)
 
(50
)
 
(55
)
 
(59
)
 
(55
)
 
(53
)
Net change
 
(20
)
 
(9
)
 
(20
)
 
(19
)
 
(19
)
 
(19
)
 
(26
)
 
(18
)
Ending units in service
 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

 
1,211

 
1,230

 
1,256

End of period units in service % of total (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Healthcare
 
78.6
 %
 
78.2
 %
 
77.5
 %
 
77.0
 %
 
76.3
 %
 
75.9
 %
 
74.6
 %
 
74.1
 %
Government
 
6.7
 %
 
6.8
 %
 
6.9
 %
 
7.2
 %
 
7.2
 %
 
7.3
 %
 
7.6
 %
 
7.8
 %
Large enterprise
 
6.5
 %
 
6.6
 %
 
6.9
 %
 
6.9
 %
 
7.1
 %
 
7.3
 %
 
7.6
 %
 
7.6
 %
Other(b)
 
8.2
 %
 
8.3
 %
 
8.7
 %
 
9.0
 %
 
9.3
 %
 
9.5
 %
 
10.2
 %
 
10.4
 %
Total
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Account size ending units in service (000's)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
110

 
114

 
118

 
123

 
128

 
134

 
139

 
145

101 to 1,000 units
 
222

 
228

 
238

 
243

 
250

 
256

 
266

 
277

>1,000 units
 
792

 
802

 
797

 
807

 
814

 
821

 
825

 
834

Total
 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

 
1,211

 
1,230

 
1,256

Account size net loss rate(c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
(3.5
)%
 
(4.0
)%
 
(4.3
)%
 
(3.9
)%
 
(4.4
)%
 
(3.4
)%
 
(4.3
)%
 
(4.7
)%
101 to 1,000 units
 
(2.6
)%
 
(4.0
)%
 
(2.0
)%
 
(2.9
)%
 
(2.4
)%
 
(3.8
)%
 
(3.8
)%
 
(1.9
)%
>1,000 units
 
(1.2
)%
 
0.6
 %
 
(1.2
)%
 
(0.9
)%
 
(0.8
)%
 
(0.6
)%
 
(1.1
)%
 
(0.7
)%
Total
 
(1.7
)%
 
(0.8
)%
 
(1.7
)%
 
(1.6
)%
 
(1.5
)%
 
(1.6
)%
 
(2.1
)%
 
(1.4
)%
Account size ARPU
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
$
12.34

 
$
12.48

 
$
12.57

 
$
12.52

 
$
12.49

 
$
12.57

 
$
12.58

 
$
12.50

101 to 1,000 units
 
8.64

 
8.65

 
8.70

 
8.65

 
8.69

 
8.72

 
8.74

 
8.76

>1,000 units
 
6.68

 
6.75

 
6.77

 
6.79

 
6.80

 
6.81

 
6.84

 
6.83

Total
 
$
7.63

 
$
7.71

 
$
7.77

 
$
7.79

 
$
7.82

 
$
7.86

 
$
7.91

 
$
7.92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) Other includes hospitality, resort and indirect units
(c) Net loss rate is net current period placements and disconnected units in service divided by prior period ending units in service.
 
 




SPOK HOLDINGS, INC.
RECONCILIATION FROM NET INCOME TO EBITDA (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
 
3/31/2015
 
12/31/2014
Reconciliation of net income to EBITDA (b) (c):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income
 
$
4,058

 
$
3,451

 
$
3,444

 
$
72,721

 
$
4,220

 
$
3,376

 
$
3,917

 
$
6,912

Plus: Income tax expense
 
2,123

 
2,334

 
2,659

 
(66,087
)
 
3,222

 
2,512

 
2,415

 
(2,744
)
Plus (Less): Other expense (income)
 
(85
)
 
(104
)
 
(254
)
 
(71
)
 
(784
)
 
(264
)
 
(60
)
 
188

Plus (Less): Interest expense (income)
 
(67
)
 
(61
)
 
(49
)
 
(13
)
 
(1
)
 
(3
)
 
1

 
262

Operating income
 
6,029

 
5,620

 
5,800

 
6,550

 
6,657

 
5,621

 
6,273

 
4,618

Plus: depreciation, amortization and accretion
 
3,229

 
3,235

 
3,323

 
3,362

 
3,413

 
3,448

 
3,747

 
4,049

EBITDA
 
$
9,258

 
$
8,855

 
$
9,123

 
$
9,912

 
$
10,070

 
$
9,069

 
$
10,020

 
$
8,667

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the nine months ended
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9/30/2016
 
9/30/2015
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of net income to EBITDA (b) (c):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income
 
$
10,953

 
$
11,515

 
 
 
 
 
 
 
 
 
 
 
 
Plus: Income tax expense
 
7,116

 
8,150

 
 
 
 
 
 
 
 
 
 
 
 
Plus: Other expense
 
(443
)
 
(1,110
)
 
 
 
 
 
 
 
 
 
 
 
 
Plus: Interest expense
 
(176
)
 
(3
)
 
 
 
 
 
 
 
 
 
 
 
 
Operating income
 
17,450

 
18,552

 
 
 
 
 
 
 
 
 
 
 
 
Plus: depreciation, amortization and accretion
 
9,787

 
10,608

 
 
 
 
 
 
 
 
 
 
 
 
EBITDA
 
$
27,237

 
$
29,160

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) EBITDA or earnings before interest, taxes, depreciation, amortization and accretion is a non-GAAP measure and is presented for analytical purposes only.
(c) EBITDA is the starting point for calculation of operating cash flow for purposes of the Company’s short term and long term incentive plans. Management and the Board of Directors also rely on EBITDA for purposes of determining the Company’s capital allocation policies.