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8-K - RESULTS OF OPERATIONS AND FINANCIAL CONDITION - RACKSPACE HOSTING, INC.rax8k_q32011.htm


Rackspace Hosting Reports Third Quarter 2011 Results
For the quarter ended September 30, 2011:

Net revenue of $265 million grew 32.5% year-over-year and 7.0% from Q2 2011
Adjusted EBITDA (1) of $88 million grew 28.5% year-over-year and 7.8% from Q2 2011
Net income of $20 million grew 69.2% year-over-year and 13.8% from Q2 2011

SAN ANTONIO - November 7, 2011 - Rackspace® Hosting, Inc. (NYSE: RAX), the service leader in cloud computing, announced financial results for the quarter ended September 30, 2011.
Net revenue for the third quarter of 2011 was $265 million, up 7.0% from the previous quarter and 32.5% from the third quarter of 2010. Net revenue for the third quarter of 2011 was negatively impacted by currency exchange rates when compared to the second quarter of 2011 by $0.8 million and favorably impacted by currency exchange rates when compared to the third quarter of 2010 by $2.4 million.
Total server count increased to 78,717, up from 74,028 servers at the end of the previous quarter, and total customers increased to 161,422, up from 152,578 at the end of the previous quarter.
“In summary, we are very pleased with this quarter's results. We are focused on finishing the year on a strong note and will give you a more in depth look into our 2012 plans when we report our full year results in February,” said Karl Pichler, chief financial officer.
Adjusted EBITDA for the quarter was $88 million, a 7.8% increase compared to the second quarter of 2011 and a 28.5% increase compared to the third quarter of 2010. The adjusted EBITDA margin for the quarter was 33.3% compared to 33.0% for the previous quarter and 34.3% for the third quarter of 2010. Adjusted EBITDA and adjusted EBITDA margin were negatively impacted by a non-cash charge of $2.5 million for the quarter relating to non-cash rent for data center operating leases.
Net income was $20 million for the quarter, up 13.8% from the previous quarter and 69.2% from the third quarter of 2010. Net income margin for the quarter was 7.6% compared to 7.1% for the previous quarter and 5.9% in the third quarter of 2010.
Cash flow from operating activities was $70 million for the third quarter of 2011. Capital expenditures were $94 million, including $54 million for purchases of customer gear, $17 million for data center build outs, $9 million for office build outs and $14 million for capitalized software and other projects.
Adjusted free cash flow (1) for the quarter was $(5) million.
At the end of the third quarter of 2011, cash and cash equivalents were $125 million. Debt obligations totaled $144 million, consisting of $143 million related to capital leases and $1 million related to current debt.
On a worldwide basis, Rackspace employed 3,799 Rackers as of September 30, 2011, up from 3,712 Rackers as of June 30, 2011 and 3,130 Rackers as of September 30, 2010.
“In the third quarter we improved upon the solid results that we delivered in the first and second quarters by continuing our strong pace of revenue growth while boosting margins and returns,” said Lanham Napier, president and chief executive officer.

- 1 -



Rackspace Developments and Business Highlights
Rackspace Cloud: Private Edition:  Today, Rackspace announced that, through its new product offering, Rackspace Cloud: Private Edition, enterprise customers will have the ability to replicate the power of the Rackspace Cloud in their own data centers.  Rackspace Cloud: Private Edition is the combination of a proven, OpenStack-powered reference architecture with Rackspace cloud operations and software support.  Rackspace Cloud: Private Edition will be able to be deployed and run in any qualifying data center, including customer-premise and partner data centers that allows Rackspace to offer remote support and cloud management for any cloud built on the standardized OpenStack architecture.  We've already helped more than a dozen customers build OpenStack clouds including eBay for its X.commerce venture.

Growing Momentum for OpenStack:  Backed by more than 130 companies including Citrix, Dell, Cisco, HP and Microsoft, traction for OpenStack continues to rapidly gain traction each quarter.  OpenStack held its third public Conference & Design Summit in October and had an OpenStack record number of participants with over 600 attendees, more than 150 companies and 16 countries represented. The summit was five days of intense technology and business discussions with a majority of the conversation focused on actual deployments and uses of OpenStack.  The formation of a future OpenStack Foundation to govern the project was announced from the conference along with planning the next software release, Essex.

Expanding Partner Program Reach: Rackspace continues to have strong channel partnerships that allow them to better serve the enterprise and Global IT markets. Last week, Rackspace announced the expansion of its relationship with EMC by joining the EMC Velocity™ Service Provider Program to develop new cloud-based service offerings.

Conference Call and Webcast
Management will host a conference call to discuss the results starting today at 4:30 p.m. ET.
To access the conference call, please dial 888-287-5530 from the United States or dial 719-325-2310 from abroad and reference pass code 2410975. A live webcast and a replay of the conference call will be available on Rackspace's website, located at ir.rackspace.com.
About Rackspace Hosting

Rackspace Hosting is the service leader in cloud computing, and a founder of OpenStack, an open source cloud platform. The San Antonio-based company provides Fanatical Support® to its customers, across a portfolio of IT services, including Managed Hosting and Cloud Computing. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company and was featured on Fortune's list of 100 Best Companies to Work For. The company was also positioned in the Leaders Quadrant by Gartner Inc. in the “2010 Magic Quadrant for Cloud Infrastructure as a Service and Web Hosting.” For more information, visit www.rackspace.com.

- 2 -



Forward Looking Statements
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected operational and financial results, long term investment strategies, growth plans, expected results from the integration of technologies and acquired businesses, the performance or market share relating to products and services; any statements of expectation or belief; and any statements or assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include infrastructure failures, the deterioration of economic conditions or fluctuations, disruptions, instability or downturns in the economy, the effectiveness of managing company growth, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting's Form 10-K for the year ended December 31, 2010, filed with the SEC on February 22, 2011 and in Rackspace Hosting's Form 10-Q for the quarter ended September 30, 2011, expected to be filed later this month. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Contact:

Investor Relations
 
Corporate Communications
Bryan McGrath
 
Rachel Ferry
210-312-5230
 
210-312-3732
ir@rackspace.com
 
rachel.ferry@rackspace.com







- 3 -



Consolidated Statements of Income
(Unaudited)
 
 
Three Months Ended
 
Nine Months Ended
(In thousands, except per share data)
 
September 30,
2010
 
June 30,
2011
 
September 30,
2011
 
September 30,
2010
 
September 30,
2011
Net revenue
 
$
199,710

 
$
247,229

 
$
264,572

 
$
565,829

 
$
741,803

Costs and expenses:
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
64,616

 
74,057

 
82,445

 
183,093

 
226,244

Sales and marketing
 
24,651

 
31,477

 
31,838

 
69,913

 
93,053

General and administrative
 
49,131

 
66,090

 
69,701

 
142,263

 
198,232

Depreciation and amortization
 
39,677

 
46,952

 
49,518

 
114,366

 
140,568

Total costs and expenses
 
178,075

 
218,576

 
233,502

 
509,635

 
658,097

Income from operations
 
21,635

 
28,653

 
31,070

 
56,194

 
83,706

Other income (expense):
 
 
 
 
 
 
 
 
 
 
Interest expense
 
(2,068
)
 
(1,522
)
 
(1,531
)
 
(6,087
)
 
(4,544
)
Interest and other income (expense)
 
(1,263
)
 
(614
)
 
(276
)
 
(264
)
 
(968
)
Total other income (expense)
 
(3,331
)
 
(2,136
)
 
(1,807
)
 
(6,351
)
 
(5,512
)
Income before income taxes
 
18,304

 
26,517

 
29,263

 
49,843

 
78,194

Income taxes
 
6,495

 
8,956

 
9,281

 
17,024

 
26,830

Net income
 
$
11,809

 
$
17,561

 
$
19,982

 
$
32,819

 
$
51,364

 
 
 
 
 
 
 
 
 
 
 
Net income per share
 
 
 
 
 
 
 
 
 
 
Basic
 
$
0.09

 
$
0.14

 
$
0.15

 
$
0.26

 
$
0.40

Diluted
 
$
0.09

 
$
0.13

 
$
0.14

 
$
0.25

 
$
0.37

 
 
 
 
 
 
 
 
 
 
 
Weighted average number of shares outstanding
 
 
 
 
 
 
 
 
 
 
Basic
 
125,312

 
129,706

 
130,662

 
124,633

 
129,414

Diluted
 
133,439

 
137,880

 
138,453

 
132,824

 
137,751



- 4 -



Consolidated Balance Sheets

(In thousands)
December 31, 2010
 
September 30, 2011
 
 
 
(Unaudited)
ASSETS
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
104,941

 
$
124,680

Accounts receivable, net of allowance for doubtful accounts and customer credits of $2,846 as of December 31, 2010 and $3,355 as of September 30, 2011
47,734

 
61,054

Income taxes receivable
4,397

 

Deferred income taxes
6,416

 
9,022

Prepaid expenses
16,738

 
29,175

Other current assets
5,219

 
3,304

Total current assets
185,445

 
227,235

 
 
 
 
Property and equipment, net
495,228

 
620,156

Goodwill
57,147

 
59,993

Intangible assets, net
9,675

 
10,385

Other non-current assets
14,082

 
52,908

Total assets
$
761,577

 
$
970,677

 
 
 
 
LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
Current liabilities:
 
 
 
Accounts payable and accrued expenses
$
111,645

 
$
148,464

Current portion of deferred revenue
15,822

 
14,407

Current portion of obligations under capital leases
59,763

 
65,781

Current portion of debt
1,912

 
1,316

Total current liabilities
189,142

 
229,968

 
 
 
 
Non-current deferred revenue
2,927

 
3,365

Non-current obligations under capital leases
69,173

 
77,055

Non-current debt
879

 

Non-current deferred income taxes
35,238

 
66,115

Non-current deferred rent
14,595

 
22,187

Other non-current liabilities
10,760

 
20,938

Total liabilities
322,714

 
419,628

 
 
 
 
COMMITMENTS AND CONTINGENCIES
 
 
 
 
 
 
 
Stockholders' equity:
 
 
 
Common stock
127

 
131

Additional paid-in capital
296,571

 
358,022

Accumulated other comprehensive loss
(12,416
)
 
(13,049
)
Retained earnings
154,581

 
205,945

Total stockholders’ equity
438,863

 
551,049

Total liabilities and stockholders’ equity
$
761,577

 
$
970,677



- 5 -



Consolidated Statements of Cash Flows
(Unaudited)
 
Three Months Ended
 
Nine Months Ended
(in thousands)
September 30,
2010
 
June 30,
2011
 
September 30,
2011
 
September 30,
2010
 
September 30,
2011
Cash Flows From Operating Activities
 
 
 
 
 
 
 
 
 
Net income
$
11,809

 
$
17,561

 
$
19,982

 
$
32,819

 
$
51,364

Adjustments to reconcile net income to net cash provided by operating activities
 
 
 
 
 
 
 
 
 
Depreciation and amortization
39,677

 
46,952

 
49,518

 
114,366

 
140,568

Loss on disposal of equipment, net
295

 
90

 
85

 
569

 
357

Provision for bad debts and customer credits
1,592

 
1,635

 
1,224

 
2,976

 
4,462

Deferred income taxes
9,614

 
2,179

 
3,330

 
2,982

 
9,189

Deferred rent
1,051

 
2,783

 
2,457

 
4,171

 
8,271

Share-based compensation expense
7,183

 
5,983

 
7,395

 
19,537

 
21,188

Excess tax benefits from share-based compensation arrangements
15,453

 
(692
)
 
(10,326
)
 

 
(11,916
)
Changes in certain assets and liabilities
 
 
 
 
 
 
 
 
 
Accounts receivable
(2,346
)
 
(12,154
)
 
507

 
(9,074
)
 
(17,363
)
Income taxes receivable
(7,633
)
 
1,928

 
2,469

 
4,352

 
4,397

Prepaid expenses and other current assets
(13,811
)
 
1,268

 
(12,569
)
 
(14,604
)
 
(10,091
)
Accounts payable and accrued expenses
2,912

 
14,048

 
7,477

 
12,982

 
38,215

Deferred revenue
(264
)
 
(476
)
 
(773
)
 
(2,689
)
 
(1,096
)
All other operating activities
1,578

 
(1,611
)
 
(461
)
 
1,578

 
517

Net cash provided by operating activities
67,110

 
79,494

 
70,315

 
169,965

 
238,062

 
 
 
 
 
 
 
 
 
 
Cash Flows From Investing Activities
 
 
 
 
 
 
 
 
 
Purchases of property and equipment, net
(29,222
)
 
(74,754
)
 
(70,379
)
 
(97,894
)
 
(202,784
)
Acquisitions, net of cash acquired

 

 

 

 
(952
)
Earn-out payments for acquisitions

 

 

 
(490
)
 

All other investing activities

 

 
105

 
(75
)
 
105

Net cash used in investing activities
(29,222
)
 
(74,754
)
 
(70,274
)
 
(98,459
)
 
(203,631
)
 
 
 
 
 
 
 
 
 
 
Cash Flows From Financing Activities
 
 
 
 
 
 
 
 
 
Principal payments of capital leases
(12,194
)
 
(16,198
)
 
(17,434
)
 
(37,947
)
 
(48,854
)
Principal payments of notes payable
(684
)
 
(433
)
 
(435
)
 
(4,029
)
 
(1,476
)
Payments for debt issuance costs

 

 
(1,114
)
 

 
(1,114
)
Payments of earn-out provisions for acquisitions

 

 
(2,900
)
 

 
(2,900
)
Proceeds from employee stock plans
6,323

 
9,216

 
4,815

 
11,373

 
27,782

Excess tax benefits from share-based compensation arrangements
(15,453
)
 
692

 
10,326

 

 
11,916

Net cash used in financing activities
(22,008
)
 
(6,723
)
 
(6,742
)
 
(30,603
)
 
(14,646
)
 
 
 
 
 
 
 
 
 
 
Effect of exchange rate changes on cash and cash equivalents
2,181

 
140

 
(644
)
 
229

 
(46
)
 
 
 
 
 
 
 
 
 
 
Increase (decrease) in cash and cash equivalents
18,061

 
(1,843
)
 
(7,345
)
 
41,132

 
19,739

 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents, beginning of period
148,496

 
133,868

 
132,025

 
125,425

 
104,941

 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents, end of period
$
166,557

 
$
132,025

 
$
124,680

 
$
166,557

 
$
124,680

 
 
 
 
 
 
 
 
 
 
Supplemental cash flow information:
 
 
 
 
 
 
 
 
 
Acquisition of property and equipment by capital leases
$
23,208

 
$
20,567

 
$
23,179

 
$
54,767

 
$
62,755

Shares issued in business combinations
$

 
$

 
$

 
$
510

 
$

Cash payments for interest, net of amount capitalized
$
1,846

 
$
1,313

 
$
1,580

 
$
5,851

 
$
4,356

Cash payments for income taxes
$
3,822

 
$
7,065

 
$
3,782

 
$
15,761

 
$
15,417


- 6 -



Key Metrics - Quarter to Date
(Unaudited)
 
Three Months Ended
(Dollar amounts in thousands, except annualized net revenue per average technical square foot)
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
 
September 30,
2011
Growth
 
 
 
 
 
 
 
 
 
Managed hosting, net revenue
$
172,947

 
$
183,311

 
$
192,895

 
$
204,275

 
$
213,899

Cloud, net revenue
$
26,763

 
$
31,415

 
$
37,107

 
$
42,954

 
$
50,673

Net revenue
$
199,710

 
$
214,726

 
$
230,002

 
$
247,229

 
$
264,572

Revenue growth (year over year)
23.0
 %
 
26.7
 %
 
28.6
 %
 
32.0
 %
 
32.5
 %
 
 
 
 
 
 
 
 
 
 
Net upgrades (monthly average)
1.6
 %
 
1.6
 %
 
1.8
 %
 
1.8
 %
 
1.8
 %
Churn (monthly average)
-1.1
 %
 
-1.0
 %
 
-0.9
 %
 
-0.9
 %
 
-0.9
 %
Growth in installed base (monthly average) (2)
0.5
 %
 
0.6
 %
 
0.9
 %
 
0.9
 %
 
0.9
 %
 
 
 
 
 
 
 
 
 
 
Number of customers at period end (3)
118,732
 
130,291
 
142,441
 
152,578
 
161,422
Number of employees (Rackers) at period end
3,130
 
3,262
 
3,492
 
3,712
 
3,799
Number of servers deployed at period end
63,996
 
66,015
 
70,473
 
74,028
 
78,717
 
 
 
 
 
 
 
 
 
 
Profitability
 
 
 
 
 
 
 
 
 
Income from operations
$
21,635

 
$
23,408

 
$
23,983

 
$
28,653

 
$
31,070

Depreciation and amortization
$
39,677

 
$
41,529

 
$
44,098

 
$
46,952

 
$
49,518

Share-based compensation expense
 
 
 
 
 
 
 
 
 
Cost of revenue
$
1,305

 
$
1,223

 
$
1,412

 
$
756

 
$
1,005

Sales and marketing (4)
$
1,209

 
$
1,052

 
$
1

 
$
609

 
$
864

General and administrative
$
4,669

 
$
4,812

 
$
6,397

 
$
4,618

 
$
5,526

Total share-based compensation expense
$
7,183

 
$
7,087

 
$
7,810

 
$
5,983

 
$
7,395

Adjusted EBITDA (1)
$
68,495

 
$
72,024

 
$
75,891

 
$
81,588

 
$
87,983

 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA margin
34.3
 %
 
33.5
 %
 
33.0
 %
 
33.0
 %
 
33.3
 %
 
 
 
 
 
 
 
 
 
 
Operating income margin
10.8
 %
 
10.9
 %
 
10.4
 %
 
11.6
 %
 
11.7
 %
 
 
 
 
 
 
 
 
 
 
Income from operations
$
21,635

 
$
23,408

 
$
23,983

 
$
28,653

 
$
31,070

Effective tax rate
35.5
 %
 
37.2
 %
 
38.3
 %
 
33.8
 %
 
31.7
 %
Net operating profit after tax (NOPAT) (1)
$
13,955

 
$
14,700

 
$
14,798

 
$
18,968

 
$
21,221

NOPAT margin
7.0
 %
 
6.8
 %
 
6.4
 %
 
7.7
 %
 
8.0
 %
 
 
 
 
 
 
 
 
 
 
Capital efficiency and returns
 
 
 
 
 
 
 
 
 
Interest bearing debt
$
180,177

 
$
131,727

 
$
134,905

 
$
138,841

 
$
144,152

Stockholders' equity
$
413,237

 
$
438,863

 
$
478,307

 
$
511,843

 
$
551,049

Less: Excess cash
$
(142,592
)
 
$
(79,174
)
 
$
(106,268
)
 
$
(102,358
)
 
$
(92,931
)
Capital base
$
450,822

 
$
491,416

 
$
506,944

 
$
548,326

 
$
602,270

Average capital base
$
446,323

 
$
471,119

 
$
499,180

 
$
527,635

 
$
575,298

Capital turnover (annualized)
1.79
 
1.82
 
1.84
 
1.87
 
1.84
 
 
 
 
 
 
 
 
 
 
Return on capital (annualized) (1)
12.5
 %
 
12.5
 %
 
11.9
 %
 
14.4
 %
 
14.8
 %

- 7 -



 
Three Months Ended
(Dollar amounts in thousands, except annualized net revenue per average technical square foot)
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
 
September 30,
2011
Capital expenditures
 
 
 
 
 
 
 
 
 
Purchases of property and equipment, net
$
29,222

 
$
46,884

 
$
57,651

 
$
74,754

 
$
70,379

Vendor-financed equipment purchases
$
23,208

 
$
16,596

 
$
19,009

 
$
20,567

 
$
23,179

Total capital expenditures
$
52,430

 
$
63,480

 
$
76,660

 
$
95,321

 
$
93,558

 
 
 
 
 
 
 
 
 
 
Customer gear
$
36,219

 
$
38,052

 
$
46,300

 
$
48,777

 
$
53,643

Data center build outs
$
6,162

 
$
9,754

 
$
9,173

 
$
17,491

 
$
16,715

Office build outs
$
1,271

 
$
5,145

 
$
2,957

 
$
14,074

 
$
8,806

Capitalized software and other projects
$
8,778

 
$
10,529

 
$
18,230

 
$
14,979

 
$
14,394

Total capital expenditures
$
52,430

 
$
63,480

 
$
76,660

 
$
95,321

 
$
93,558

 
 
 
 
 
 
 
 
 
 
Infrastructure capacity and utilization
 
 
 
 
 
 
 
 
 
Technical square feet of data center space at period end (5)
177,148
 
180,173
 
181,848
 
198,868
 
227,988
Annualized net revenue per average technical square foot
$
4,602

 
$
4,807

 
$
5,083

 
$
5,195

 
$
4,959

Utilization rate at period end
68.9
 %
 
72.0
 %
 
76.7
 %
 
72.9
 %
 
69.0
 %

(1)
See discussion and reconciliation of our Non-GAAP financial measures to the most comparable GAAP measures.
(2)
Due to rounding, totals may not equal the sum of the line items in the table above.
(3)
Customers continue to be counted on an account basis, and therefore a customer with more than one account with us would be included as more than one customer. Furthermore, amounts include SaaS customers for Jungle Disk using a Rackspace storage solution. Jungle Disk customers using a third-party storage solution are excluded.
(4)
During the three months ended March 31, 2011, share-based compensation expense within Sales and Marketing was positively impacted by the reversal of previously recorded expense related to terminated employees. The offset of the reversal was a true-up of the forfeiture rate across Cost of Revenue and General and Administrative expenses for options that fully vested within the quarter, negatively impacting these categories.
(5)
Technical square footage as of September 30, 2011 excludes 36,260 square feet for unused portions of our data center facilities.


- 8 -



Consolidated Quarterly Statements of Income
(Unaudited)
 
Three Months Ended
(In thousands)
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
 
September 30,
2011
 
 
 
 
 
 
 
 
 
 
Net revenue
$
199,710

 
$
214,726

 
$
230,002

 
$
247,229

 
$
264,572

Costs and expenses:
 
 
 

 
 
 
 
 
 
Cost of revenue
64,616

 
66,747

 
69,742

 
74,057

 
82,445

Sales and marketing
24,651

 
26,294

 
29,738

 
31,477

 
31,838

General and administrative
49,131

 
56,748

 
62,441

 
66,090

 
69,701

Depreciation and amortization
39,677

 
41,529

 
44,098

 
46,952

 
49,518

Total costs and expenses
178,075

 
191,318

 
206,019

 
218,576

 
233,502

Income from operations
21,635

 
23,408

 
23,983

 
28,653

 
31,070

Other income (expense):
 
 
 

 
 
 
 
 
 
Interest expense
(2,068
)
 
(1,897
)
 
(1,491
)
 
(1,522
)
 
(1,531
)
Interest and other income (expense)
(1,263
)
 
57

 
(78
)
 
(614
)
 
(276
)
Total other income (expense)
(3,331
)
 
(1,840
)
 
(1,569
)
 
(2,136
)
 
(1,807
)
Income before income taxes
18,304

 
21,568

 
22,414

 
26,517

 
29,263

Income taxes
6,495

 
8,029

 
8,593

 
8,956

 
9,281

Net income
$
11,809

 
$
13,539

 
$
13,821

 
$
17,561

 
$
19,982

 
 
 
 
 
 
 
 
 
 
 
Three Months Ended
(Percent of net revenue)
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
 
September 30,
2011
 
 
 
 
 
 
 
 
 
 
Net revenue
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Costs and expenses:
 
 
 
 
 
 
 
 
 
Cost of revenue
32.4
 %
 
31.1
 %
 
30.3
 %
 
30.0
 %
 
31.2
 %
Sales and marketing
12.3
 %
 
12.2
 %
 
12.9
 %
 
12.7
 %
 
12.0
 %
General and administrative
24.6
 %
 
26.4
 %
 
27.1
 %
 
26.7
 %
 
26.3
 %
Depreciation and amortization
19.9
 %
 
19.3
 %
 
19.2
 %
 
19.0
 %
 
18.7
 %
Total costs and expenses
89.2
 %
 
89.1
 %
 
89.6
 %
 
88.4
 %
 
88.3
 %
Income from operations
10.8
 %
 
10.9
 %
 
10.4
 %
 
11.6
 %
 
11.7
 %
Other income (expense):
 
 
 
 
 
 
 
 
 
Interest expense
-1.0
 %
 
-0.9
 %
 
-0.6
 %
 
-0.6
 %
 
-0.6
 %
Interest and other income (expense)
-0.6
 %
 
0.0
 %
 
0.0
 %
 
-0.2
 %
 
-0.1
 %
Total other income (expense)
-1.7
 %
 
-0.9
 %
 
-0.7
 %
 
-0.9
 %
 
-0.7
 %
Income before income taxes
9.2
 %
 
10.0
 %
 
9.7
 %
 
10.7
 %
 
11.1
 %
Income taxes
3.3
 %
 
3.7
 %
 
3.7
 %
 
3.6
 %
 
3.5
 %
Net income
5.9
 %
 
6.3
 %
 
6.0
 %
 
7.1
 %
 
7.6
 %
Due to rounding, totals may not equal the sum of the line items in the table above.




- 9 -




(1) Non-GAAP Financial Measures

Adjusted EBITDA (Non-GAAP financial measure)

We define Adjusted EBITDA as Net income, plus income taxes, total other (income) expense, depreciation and amortization, and non-cash charges for share-based compensation.

Adjusted EBITDA is a metric that is used in our industry by the investment community for comparative and valuation purposes. We disclose this metric in order to support and facilitate the dialogue with research analysts and investors.

Note that Adjusted EBITDA is not a measure of financial performance under accounting principles generally accepted in the United States (GAAP) and should not be considered a substitute for operating income, which we consider to be the most directly comparable GAAP measure. Adjusted EBITDA has limitations as an analytical tool, and when assessing our operating performance, you should not consider Adjusted EBITDA in isolation, or as a substitute for net income or other consolidated income statement data prepared in accordance with GAAP. Other companies may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure. See our Adjusted EBITDA to net income reconciliations in the table below.

 
Three Months Ended
(Dollars in thousands)
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
 
September 30,
2011
Net revenue
$
199,710

 
$
214,726

 
$
230,002

 
$
247,229

 
$
264,572

 
 
 
 
 
 
 
 
 
 
Income from operations
$
21,635

 
$
23,408

 
$
23,983

 
$
28,653

 
$
31,070

 
 
 
 
 
 
 
 
 
 
Net income
$
11,809

 
$
13,539

 
$
13,821

 
$
17,561

 
$
19,982

   Plus: Income taxes
6,495

 
8,029

 
8,593

 
8,956

 
9,281

   Plus: Total other (income) expense
3,331

 
1,840

 
1,569

 
2,136

 
1,807

   Plus: Depreciation and amortization
39,677

 
41,529

 
44,098

 
46,952

 
49,518

   Plus: Share-based compensation expense
7,183

 
7,087

 
7,810

 
5,983

 
7,395

Adjusted EBITDA
$
68,495

 
$
72,024

 
$
75,891

 
$
81,588

 
$
87,983

 
 
 
 
 
 
 
 
 
 
Operating income margin
10.8
%
 
10.9
%
 
10.4
%
 
11.6
%
 
11.7
%
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA margin
34.3
%
 
33.5
%
 
33.0
%
 
33.0
%
 
33.3
%



- 10 -




Return on Capital (ROC) (Non-GAAP financial measure)

We define Return on Capital (ROC) as follows:

ROC = Net Operating Profit After Tax (NOPAT)
Average Capital Base

NOPAT = Income from operations x (1 – Effective tax rate)

Average Capital Base = Average of (Interest bearing debt + stockholders’ equity – excess cash) = Average of (Total assets – excess cash – accounts payables and accrued expenses – deferred revenues – other non-current liabilities, deferred income taxes, and deferred rent); calculated on a quarterly basis.

We define excess cash as the amount of cash and cash equivalents that exceeds our operating cash requirements, which is calculated as three percent of our annualized net revenue for the three months prior to period end. We will periodically review the calculation and adjust it to reflect our projected cash requirements for the upcoming year.

We believe that ROC is an important metric for investors in evaluating a company’s performance. ROC relates after-tax operating profits with the capital that is placed into service. It is therefore a performance metric that incorporates both the Statement of Income and the Balance Sheet. ROC measures how successfully capital is deployed within a company.

Note that ROC is not a measure of financial performance under GAAP and should not be considered a substitute for return on assets, which we consider to be the most directly comparable GAAP measure, and may not be comparable to similarly titled measures reported by other companies. See our ROC reconciliation to return on assets below.

 
Three Months Ended
(Dollars in thousands)
September 30,
2010
 
December 31,
2010
 
March 31,
2011
 
June 30,
2011
 
September 30,
2011
Income from operations
$
21,635

 
$
23,408

 
$
23,983

 
$
28,653

 
$
31,070

Effective tax rate
35.5
%
 
37.2
%
 
38.3
%
 
33.8
%
 
31.7
%
Net operating profit after tax (NOPAT)
$
13,955

 
$
14,700

 
$
14,798

 
$
18,968

 
$
21,221

 
 
 
 
 
 
 
 
 
 
Net income
$
11,809

 
$
13,539

 
$
13,821

 
$
17,561

 
$
19,982

 
 
 
 
 
 
 
 
 
 
Total assets at period end
$
760,198

 
$
761,577

 
$
831,414

 
$
887,576

 
$
970,677

Less: Excess cash
(142,592
)
 
(79,174
)
 
(106,268
)
 
(102,358
)
 
(92,931
)
Less: Accounts payable and accrued expenses
(101,427
)
 
(111,645
)
 
(132,308
)
 
(145,609
)
 
(148,464
)
Less: Deferred revenue (current and non-current)
(16,685
)
 
(18,749
)
 
(19,149
)
 
(18,687
)
 
(17,772
)
Less: Other non-current liabilities, deferred income taxes, and deferred rent
(48,672
)
 
(60,593
)
 
(66,745
)
 
(72,596
)
 
(109,240
)
Capital base
$
450,822

 
$
491,416

 
$
506,944

 
$
548,326

 
$
602,270

 
 
 
 
 
 
 
 
 
 
Average total assets
$
740,328

 
$
760,888

 
$
796,496

 
$
859,495

 
$
929,127

Average capital base
$
446,323

 
$
471,119

 
$
499,180

 
$
527,635

 
$
575,298

 
 
 
 
 
 
 
 
 
 
Return on assets (annualized)
6.4
%
 
7.1
%
 
6.9
%
 
8.2
%
 
8.6
%
Return on capital (annualized)
12.5
%
 
12.5
%
 
11.9
%
 
14.4
%
 
14.8
%


- 11 -




Adjusted Free Cash Flow (Non-GAAP financial measure)

We define Adjusted Free Cash Flow as Adjusted EBITDA plus non-cash deferred rent, less total capital expenditures (including vendor-financed equipment purchases), cash payments for interest, net, and cash payments for income taxes, net.

We believe that Adjusted Free Cash Flow is an important metric for investors in evaluating how a company is currently using cash generated and may indicate its ability to generate cash that can potentially be used by the business for capital investments, acquisitions, reduction of debt, payment of dividends, etc. Note that Adjusted Free Cash Flow is not a measure of financial performance under GAAP and may not be comparable to similarly titled measures reported by other companies. See our Adjusted Free Cash Flow reconciliation to Adjusted EBITDA below, as well as our reconciliation of Net income to Adjusted EBITDA provided above.
 
Three Months Ended
 
Nine Months Ended
(In thousands)
September 30, 2011
 
September 30, 2011
Adjusted EBITDA
$
87,983

 
$
245,462

Non-cash deferred rent
2,457

 
8,271

Total capital expenditures
(93,558
)
 
(265,539
)
Cash payments for interest, net
(1,541
)
 
(4,237
)
Cash payments for income taxes, net
(781
)
 
(10,525
)
Adjusted free cash flow
$
(5,440
)
 
$
(26,568
)

Net Leverage (Non-GAAP financial measure)

We define Net Leverage as Net Debt divided by Adjusted EBITDA (trailing twelve months).

We believe that Net Leverage is an important metric for investors in evaluating a company’s liquidity. Note that Net Leverage is not a measure of financial performance under GAAP and may not be comparable to similarly titled measures reported by other companies. See our Net Leverage calculation below.
 
As of
 
(Dollars in thousands)
September 30, 2011
 
Obligations under capital leases
$
142,836

 
Debt
1,316

 
Total debt
$
144,152

 
Less: Cash and cash equivalents
(124,680
)
 
Net debt
$
19,472

 
Adjusted EBITDA (trailing twelve months)
$
317,486

 
 
 
 
Net leverage
0.06

x


- 12 -