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8-K - E*TRADE FINANCIAL CORPORATION 8-K - E TRADE FINANCIAL CORPa6585932.htm

Exhibit 99.1

E*TRADE Financial Corporation Announces Fourth Quarter and Full Year 2010 Results

NEW YORK--(BUSINESS WIRE)--January 26, 2011--E*TRADE Financial Corporation (NASDAQ: ETFC):

Fourth Quarter Results

  • Net loss of $24 million, or $0.11 loss per share, down from $0.03 income per share in prior quarter and improved from a $0.36 loss per share in fourth quarter 2009
  • Total net revenue of $518 million, up from $489 million in prior quarter and down from $523 million in fourth quarter 2009
  • Provision for loan losses of $194 million, including an increase of approximately $60 million to the qualitative reserve, up from $152 million in prior quarter and down from $292 million in fourth quarter 2009
  • Special mention delinquencies (30-89 days) down by two percent from prior quarter; at-risk delinquencies (30-179 days) down by three percent from prior quarter
  • Daily Average Revenue Trades (DARTs) of 151,000, up 19 percent from prior quarter and down five percent from fourth quarter 2009
  • Net new brokerage accounts of 28,000, up from 7,000 in prior quarter and a net loss of 9,000 in fourth quarter 2009
  • Net new brokerage assets of $2.4 billion, up from $1.4 billion in prior quarter and $1.5 billion in fourth quarter 2009

Full Year 2010 Performance

  • Net loss of $28 million, or $0.13 loss per share, an improvement over $11.85 loss per share in 2009 (or $4.79 loss per share excluding the $968 million pre-tax non-cash charge on debt exchange)(1)
  • Total net revenue of $2.1 billion, down from $2.2 billion in 2009
  • Provision for loan losses of $779 million, down from $1.5 billion in 2009
  • Special mention delinquencies down by 27 percent from prior year; at-risk delinquencies down by 31 percent from prior year
  • DARTs of 151,000, down from 179,000 in 2009
  • Net new brokerage accounts of 54,000, down from 114,000 in 2009
  • Net new brokerage assets of $8.1 billion, up from $7.2 billion in 2009

E*TRADE Financial Corporation (NASDAQ: ETFC) today announced results for its fourth quarter ended December 31, 2010, reporting a net loss of $24 million, or $0.11 loss per share, compared with net income of $8 million, or $0.03 income per share, in the prior quarter and a net loss of $67 million, or $0.36 loss per share, in the fourth quarter of 2009. The fourth quarter results include an increase to the qualitative component of the loan loss reserve of approximately $60 million which the company does not expect to recur as it does not expect to increase the reserve percentage in future periods. For the year ended December 31, 2010, the company reported a net loss of $28 million, or $0.13 loss per share, compared to a net loss of $1.3 billion, or $11.85 loss per share, a year ago. The year ended December 31, 2009 included a $968 million pre-tax non-cash charge for corporate debt extinguished in relation to the company’s $1.74 billion debt exchange, which had an after-tax impact of approximately $773 million, or $7.06 loss per share(1). Excluding the impact of this item, the company reported a net loss of $525 million, or $4.79 loss per share for the year ended December 31, 2009(1).


The company reported total net revenue of $518 million for the fourth quarter, compared with $489 million in the prior quarter and $523 million in the year ago period. For the full year, the company reported total net revenue of $2.1 billion, compared with $2.2 billion in 2009.

“E*TRADE delivered significant operating performance improvement in 2010 driven by strength in our brokerage business, declining loan loss provision on continued positive legacy asset trends, and general expense management,” said Steven Freiberg, Chief Executive Officer of E*TRADE Financial Corporation. “Our ongoing investment in the customer experience resulted in strong organic growth in net new brokerage assets, margin receivables, and brokerage accounts – even as investor engagement lagged across the industry during much of the year.”

Mr. Freiberg continued: “Our fourth quarter operating results were strong notwithstanding several expenses that we do not expect to incur in future periods as well as an increased investment in advertising.

“These expenses included a $60 million increase to the qualitative component of our loan loss reserve, reflecting an increase from five percent to 15 percent of the general allowance for loan losses. This increase reflects the growing size and importance of our loan modification program as well as the limited historical information or industry knowledge of how these modified loans will perform over the cycle. We continue to be pleased with the progress of our legacy loan portfolio, in particular trends in delinquencies and our loan modification program, and we do not expect to increase the reserve percentage in future periods. In addition, we incurred $15 million of expenses related primarily to restructuring and severance, including the final stages of our international local operations closures, all of which will drive future savings.

“At the same time, we believe our increased advertising spend is effectively supporting our strategy to attract and retain customers and increase brokerage inflows.

“We enter the year with strong momentum; continue to position the company for long-term, sustainable profitability; and expect to be profitable in 2011,” concluded Mr. Freiberg.

E*TRADE reported DARTs of 151,000 during the quarter, an increase of 19 percent from the prior quarter and a decrease of five percent versus the same quarter a year ago. DARTs for the full year were 151,000 as compared to 179,000 in 2009, a decrease consistent with the industry-wide decline in trading activity.

At quarter end, the company reported 4.2 million customer accounts, which included a record 2.7 million brokerage accounts. Net new brokerage accounts were 28,000 during the quarter compared with 7,000 in the prior quarter. For the full year, the company added 54,000 net new brokerage accounts.


The company ended the quarter with $176 billion in total customer assets, compared with $159 billion in the prior quarter, and $151 billion at the end of 2009.

During the quarter, net new brokerage assets were positive $2.4 billion, totaling $8.1 billion for the full year. Brokerage-related cash increased by $1.9 billion to $24.5 billion during the period, while customers were net buyers of approximately $0.1 billion of securities. Average margin receivables increased four percent sequentially from $4.7 billion to $4.9 billion.

Net operating interest income for the fourth quarter was $305 million, reflecting a net interest spread of 2.88 percent on average interest-earning assets of $41.5 billion. The $6 million sequential increase in net operating interest income resulted from a $1.8 billion increase in average interest-earning assets, reflecting the increase in brokerage customer cash.

Commissions, fees and service charges, principal transactions, and other revenue in the fourth quarter were $181 million, compared with $151 million in the third quarter. This reflected the sequential increase in trading activity and increase in the average commission per trade, from $11.03 to $11.37.

Total net revenue this quarter also included $32 million of net gains on loans and securities, including a net impairment of $10 million.

Total operating expense increased 14 percent, or $38 million, to $305 million from the prior quarter. The increase reflected $15 million primarily in restructuring and severance costs recorded during the period that the company does not expect to recur in future quarters, as well as a $13 million seasonal increase in advertising spend. It also reflects an increase in professional services expenses compared with the third quarter which benefited from a $6 million credit that did not recur in the fourth quarter. For the year, operating expenses declined eight percent.

The company continued to make progress during the fourth quarter in reducing balance sheet risk as its legacy loan portfolio contracted by $1.0 billion from the prior quarter, including $0.8 billion related to prepayments or scheduled principal reductions.

Fourth quarter provision for loan losses increased $42 million from the prior quarter to $194 million, including the $60 million increase to the qualitative component of the loan loss reserve which the company does not expect to recur as it does not expect to increase the reserve percentage in future periods.

Net charge-offs in the quarter were $195 million, a decrease of $27 million from the prior quarter. The allowance for loan losses remained at $1.0 billion, or six percent of gross loans receivable, at quarter end.

For the company’s entire loan portfolio, special mention delinquencies declined by two percent and at-risk delinquencies declined by three percent in the quarter. As compared to the year-ago period, special mention delinquencies declined by 27 percent and at-risk delinquencies declined by 31 percent.

As of December 31, 2010, the company reported Bank Tier 1 capital ratios of 7.29 percent to total adjusted assets and 13.71 percent to risk-weighted assets. The Bank had excess risk-based total capital (i.e., above the level regulators define as well-capitalized) of $1.1 billion at quarter end.


Historical metrics and financials through December 2010 can be found on the E*TRADE Financial Investor Relations website at https://investor.etrade.com.

The company will host a conference call to discuss the results beginning at 5:00 p.m. EST today. This conference call will be available to domestic participants by dialing 800-683-1525 and 973-872-3197 for international participants. The conference ID number is 33857489. A live audio webcast and replay of this conference call will also be available at https://investor.etrade.com.

About E*TRADE Financial

The E*TRADE Financial family of companies provides financial services including online brokerage and related banking products and services to retail investors. Specific business segments include Trading and Investing, and Balance Sheet Management. Securities products and services are offered by E*TRADE Securities LLC (Member FINRA/SIPC). Bank products and services are offered by E*TRADE Bank, a Federal savings bank, Member FDIC, or its subsidiaries. ETFC-E

Important Notices

E*TRADE Financial, E*TRADE and the E*TRADE logo are trademarks or registered trademarks of E*TRADE Financial Corporation.

Forward-Looking Statements: The statements contained in this news release that are forward looking are based on current expectations that are subject to a number of uncertainties and risks, and actual results may differ materially. Such statements include those relating to the ability of the company to sustain profitability, attract and retain customers, increase brokerage inflows, reduce expenses, avoid unexpected or unusual expenses and continue progress in our legacy loan portfolio. The uncertainties and risks include, but are not limited to, potential changes in market activity, anticipated changes in the rate of new customer acquisition, macro trends of the economy in general and the residential real estate market, instability in the consumer credit markets and credit trends, increased mortgage loan delinquency and default rates, portfolio growth, portfolio seasoning and resolution through collections, sales or charge-offs, the uncertainty surrounding the foreclosure process, and the potential negative regulatory consequences resulting from the implementation of financial regulatory reform as well as from actions by the Office of Thrift Supervision or other regulators. Further information about these risks and uncertainties can be found in the annual, quarterly, and current reports on Form 10-K, Form 10-Q, and Form 8-K previously filed by E*TRADE Financial Corporation with the Securities and Exchange Commission (“SEC”) (including information in these reports under the caption “Risk Factors”). Any forward-looking statement included in this release speaks only as of the date of this communication; the Company disclaims any obligation to update any information.

© 2011 E*TRADE Financial Corporation. All rights reserved.


 

Financial Statements

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Statement of Loss
(In thousands, except per share amounts)
(Unaudited)
       
Three Months Ended Twelve Months Ended
December 31, December 31,
2010 2009 2010 2009
 
Revenue:
Operating interest income $ 381,901 $ 420,365 $ 1,546,713 $ 1,832,558
Operating interest expense   (76,977 )   (99,393 )   (320,430 )   (571,956 )
Net operating interest income   304,924     320,972     1,226,283     1,260,602  
Commissions 108,677 123,771 431,000 547,993
Fees and service charges 35,364 47,494 142,377 192,516
Principal transactions 26,917 22,830 103,346 88,053
Gains on loans and securities, net 41,354 18,667 166,212 169,106
Net impairment (9,559 ) (21,412 ) (37,670 ) (89,095 )
Other revenues   10,272     11,118     46,327     47,841  
Total non-interest income   213,025     202,468     851,592     956,414  
Total net revenue   517,949     523,440     2,077,875     2,217,016  
Provision for loan losses 193,784 292,402 779,412 1,498,112
Operating expense:
Compensation and benefits 81,110 94,051 325,044 366,232
Clearing and servicing 36,393 40,723 147,493 170,711
Advertising and market development 38,648 26,384 132,150 114,399
Professional services 25,304 17,022 81,177 78,718
FDIC insurance premiums 19,382 19,424 77,728 94,258
Communications 16,948 21,316 73,342 84,381
Occupancy and equipment 17,238 19,278 70,915 78,360
Depreciation and amortization 22,088 20,699 87,931 83,337
Amortization of other intangibles 7,076 7,434 28,475 29,737
Facility restructuring and other exit activities 9,872 13,820 14,346 20,652
Other operating expenses   30,627     38,254     103,976     122,544  
Total operating expense   304,686     318,405     1,142,577     1,243,329  
Income (loss) before other income (expense) and income tax expense (benefit) 19,479 (87,367 ) 155,886 (524,425 )
Other income (expense):
Corporate interest income 55 67 6,188 860
Corporate interest expense (43,069 ) (39,897 ) (167,130 ) (282,688 )
Gains (losses) on sales of investments, net 855 311 2,655 (1,714 )
Losses on early extinguishment of debt - - - (1,018,848 )
Equity in loss of investments and venture funds   (2,335 )   (1,644 )   (740 )   (8,616 )
Total other income (expense)   (44,494 )   (41,163 )   (159,027 )   (1,311,006 )
Loss before income tax expense (benefit) (25,015 ) (128,530 ) (3,141 ) (1,835,431 )
Income tax expense (benefit)   (900 )   (61,381 )   25,331     (537,669 )
Net loss $ (24,115 ) $ (67,149 ) $ (28,472 ) $ (1,297,762 )
 
Basic loss per share(2) $ (0.11 ) $ (0.36 ) $ (0.13 ) $ (11.85 )
Diluted loss per share(2) $ (0.11 ) $ (0.36 ) $ (0.13 ) $ (11.85 )
Shares used in computation of per share data (2):
Basic 220,545 186,717 211,302 109,544
Diluted(3) 220,545 186,717 211,302 109,544
 
 

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES

Consolidated Statement of Income (Loss)
(In thousands, except per share amounts)
(Unaudited)
     
 
Three Months Ended
December 31, September 30, December 31,
2010 2010 2009
Revenue:
Operating interest income $ 381,901 $ 376,066 $ 420,365
Operating interest expense   (76,977 )   (77,131 )   (99,393 )
Net operating interest income   304,924     298,935     320,972  
Commissions 108,677 89,517 123,771
Fees and service charges 35,364 29,579 47,494
Principal transactions 26,917 21,512 22,830
Gains on loans and securities, net 41,354 46,904 18,667
Net impairment (9,559 ) (7,301 ) (21,412 )
Other revenues   10,272     10,276     11,118  
Total non-interest income   213,025     190,487     202,468  
Total net revenue   517,949     489,422     523,440  
Provision for loan losses 193,784 151,983 292,402
Operating expense:
Compensation and benefits 81,110 75,784 94,051
Clearing and servicing 36,393 33,800 40,723
Advertising and market development 38,648 25,590 26,384
Professional services 25,304 16,103 17,022
FDIC insurance premiums 19,382 19,771 19,424
Communications 16,948 17,523 21,316
Occupancy and equipment 17,238 17,856 19,278
Depreciation and amortization 22,088 23,196 20,699
Amortization of other intangibles 7,076 7,116 7,434
Facility restructuring and other exit activities 9,872 2,954 13,820
Other operating expenses   30,627     27,201     38,254  
Total operating expense   304,686     266,894     318,405  
Income (loss) before other income (expense) and income tax expense (benefit) 19,479 70,545 (87,367 )
Other income (expense):
Corporate interest income 55 6,053 67
Corporate interest expense (43,069 ) (41,813 ) (39,897 )
Gains on sales of investments, net 855 1,691 311
Equity in loss of investments and venture funds   (2,335 )   (932 )   (1,644 )
Total other income (expense)   (44,494 )   (35,001 )   (41,163 )
Income (loss) before income tax expense (benefit) (25,015 ) 35,544 (128,530 )
Income tax expense (benefit)   (900 )   27,140     (61,381 )
Net income (loss) $ (24,115 ) $ 8,404   $ (67,149 )
 
Basic earnings (loss) per share(2) $ (0.11 ) $ 0.04 $ (0.36 )
Diluted earnings (loss) per share(2) $ (0.11 ) $ 0.03 $ (0.36 )
Shares used in computation of per share data (2):
Basic 220,545 220,415 186,717
Diluted(3) 220,545 289,271 186,717
 
 

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Balance Sheet
(In thousands, except share amounts)
(Unaudited)
     
 
December 31, September 30, December 31,
2010 2010 2009
ASSETS
Cash and equivalents $ 2,374,346 $ 3,130,401 $ 3,483,238
Cash and investments required to be segregated under federal or other regulations 609,510 636,391 1,545,280
Trading securities 62,173 60,902 38,303
Available-for-sale securities 14,805,677 12,687,899 13,319,712
Held-to-maturity securities 2,462,710 2,528,178 -
Margin receivables 5,120,575 4,559,946 3,827,212
Loans, net 15,127,390 16,108,601 19,174,933
Investment in FHLB stock 164,381 170,791 183,863
Property and equipment, net 302,658 308,147 320,169
Goodwill 1,939,976 1,939,976 1,952,326
Other intangibles, net 325,403 332,430 356,404
Other assets   3,078,202     2,804,951     3,165,045  
Total assets $ 46,373,001   $ 45,268,613   $ 47,366,485  
 
LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities:
Deposits $ 25,240,297 $ 24,167,459 $ 25,597,721
Securities sold under agreements to repurchase 5,888,249 5,907,948 6,441,875
Customer payables 5,020,086 4,629,258 5,234,199
FHLB advances and other borrowings 2,731,714 2,756,063 2,746,959
Corporate debt 2,145,881 2,145,309 2,458,691
Other liabilities   1,294,329     1,498,105     1,137,485  
Total liabilities   42,320,556     41,104,142     43,616,930  
 
Shareholders' equity:
Common stock, $0.01 par value, shares authorized: 400,000,000 at
December 31, 2010 and September 30, 2010, 4,000,000,000 at December 31,
2009; shares issued and outstanding: 220,840,821 at December 31, 2010,
220,731,411 at September 30, 2010, and 189,397,099 at December 31, 2009(2) 2,208 2,207 1,894
Additional paid-in-capital(2) 6,640,715 6,636,273 6,275,157
Accumulated deficit (2,151,838 ) (2,127,723 ) (2,123,366 )
Accumulated other comprehensive loss   (438,640 )   (346,286 )   (404,130 )
Total shareholders' equity   4,052,445     4,164,471     3,749,555  
Total liabilities and shareholders' equity $ 46,373,001   $ 45,268,613   $ 47,366,485  
 
 

Segment Reporting

Three Months Ended December 31, 2010

Trading and
Investing

 

Balance Sheet
Management

 

Corporate/
Other

 

Eliminations(4)

  Total
(In thousands)
Revenue:
Operating interest income $ 202,982 $ 317,665 $ 6 $ (138,752 ) $ 381,901
Operating interest expense   (13,973 )   (201,756 )   -     138,752     (76,977 )
Net operating interest income   189,009     115,909     6     -     304,924  
Commissions 108,677 - - - 108,677
Fees and service charges 33,554 1,810 - - 35,364
Principal transactions 26,917 - - - 26,917
Gains (losses) on loans and securities, net (58 ) 41,441 (29 ) - 41,354
Net impairment - (9,559 ) - - (9,559 )
Other revenues   8,581     1,691     -     -     10,272  
Total non-interest income   177,671     35,383     (29 )   -     213,025  
Total net revenue   366,680     151,292     (23 )   -     517,949  
Provision for loan losses - 193,784 - - 193,784
Operating expense:
Compensation and benefits 54,734 4,832 21,544 - 81,110
Clearing and servicing 18,125 18,268 - - 36,393
Advertising and market development 38,648 - - - 38,648
Professional services 12,824 1,321 11,159 - 25,304
FDIC insurance premiums - 19,382 - - 19,382
Communications 16,332 260 356 - 16,948
Occupancy and equipment 16,087 726 425 - 17,238
Depreciation and amortization 16,910 327 4,851 - 22,088
Amortization of other intangibles 7,076 - - - 7,076
Facility restructuring and other exit activities - - 9,872 - 9,872
Other operating expenses   11,249     11,008     8,370     -     30,627  
Total operating expense   191,985     56,124     56,577     -     304,686  
Income (loss) before other income (expense) and income taxes   174,695     (98,616 )   (56,600 )   -     19,479  
Other income (expense):
Corporate interest income - - 55 - 55
Corporate interest expense - - (43,069 ) - (43,069 )
Gains on sales of investments, net - - 855 - 855
Equity in loss of investments and venture funds   -     -     (2,335 )   -     (2,335 )
Total other income (expense)   -     -     (44,494 )   -     (44,494 )
Income (loss) before income taxes $ 174,695   $ (98,616 ) $ (101,094 ) $ -   $ (25,015 )
 
 
 
 
Three Months Ended September 30, 2010

Trading and
Investing

Balance Sheet
Management

Corporate/
Other

Eliminations(4) Total
(In thousands)
Revenue:
Operating interest income $ 202,004 $ 314,567 $ 6 $ (140,511 ) $ 376,066
Operating interest expense   (14,064 )   (203,578 )   -     140,511     (77,131 )
Net operating interest income   187,940     110,989     6     -     298,935  
Commissions 89,517 - - - 89,517
Fees and service charges 28,937 642 - - 29,579
Principal transactions 21,512 - - - 21,512
Gains (losses) on loans and securities, net 13 46,896 (5 ) - 46,904
Net impairment - (7,301 ) - - (7,301 )
Other revenues   8,258     2,018     -     -     10,276  
Total non-interest income   148,237     42,255     (5 )   -     190,487  
Total net revenue   336,177     153,244     1     -     489,422  
Provision for loan losses - 151,983 - - 151,983
Operating expense:
Compensation and benefits 54,205 3,896 17,683 - 75,784
Clearing and servicing 15,625 18,175 - - 33,800
Advertising and market development 25,590 - - - 25,590
Professional services 13,158 631 2,314 - 16,103
FDIC insurance premiums - 19,771 - - 19,771
Communications 16,823 293 407 - 17,523
Occupancy and equipment 16,312 742 802 - 17,856
Depreciation and amortization 17,997 328 4,871 - 23,196
Amortization of other intangibles 7,116 - - - 7,116
Facility restructuring and other exit activities - - 2,954 - 2,954
Other operating expenses   11,355     10,534     5,312     -     27,201  
Total operating expense   178,181     54,370     34,343     -     266,894  
Income (loss) before other income (expense) and income taxes   157,996     (53,109 )   (34,342 )   -     70,545  
Other income (expense):
Corporate interest income - - 6,053 - 6,053
Corporate interest expense - - (41,813 ) - (41,813 )
Gains on sales of investments, net - - 1,691 - 1,691
Equity in loss of investments and venture funds   -     -     (932 )   -     (932 )
Total other income (expense)   -     -     (35,001 )   -     (35,001 )
Income (loss) before income taxes $ 157,996   $ (53,109 ) $ (69,343 ) $ -   $ 35,544  
 
 
 
 
Three Months Ended December 31, 2009

Trading and
Investing

Balance Sheet
Management

Corporate/
Other

Eliminations(4) Total
(In thousands)
Revenue:
Operating interest income $ 221,259 $ 367,089 $ 15 $ (167,998 ) $ 420,365
Operating interest expense   (24,565 )   (242,826 )   -     167,998     (99,393 )
Net operating interest income   196,694     124,263     15     -     320,972  
Commissions 123,771 - - - 123,771
Fees and service charges 45,864 1,630 - - 47,494
Principal transactions 22,830 - - - 22,830
Gains (losses) on loans and securities, net - 18,729 (62 ) - 18,667
Net impairment - (21,412 ) - - (21,412 )
Other revenues   8,570     2,548     -     -     11,118  
Total non-interest income   201,035     1,495     (62 )   -     202,468  
Total net revenue   397,729     125,758     (47 )   -     523,440  
Provision for loan losses - 292,402 - - 292,402
Operating expense:
Compensation and benefits 71,981 5,283 16,787 - 94,051
Clearing and servicing 21,469 19,254 - - 40,723
Advertising and market development 26,384 - - - 26,384
Professional services 6,897 1,131 8,994 - 17,022
FDIC insurance premiums - 19,424 - - 19,424
Communications 20,771 57 488 - 21,316
Occupancy and equipment 17,076 760 1,442 - 19,278
Depreciation and amortization 15,733 211 4,755 - 20,699
Amortization of other intangibles 7,434 - - - 7,434
Facility restructuring and other exit activities - - 13,820 - 13,820
Other operating expenses   19,418     11,594     7,242     -     38,254  
Total operating expense   207,163     57,714     53,528     -     318,405  
Income (loss) before other income (expense) and income taxes   190,566     (224,358 )   (53,575 )   -     (87,367 )
Other income (expense):
Corporate interest income - - 67 - 67
Corporate interest expense - - (39,897 ) - (39,897 )
Gains on sales of investments, net - - 311 - 311
Equity in loss of investments and venture funds   -     -     (1,644 )   -     (1,644 )
Total other income (expense)   -     -     (41,163 )   -     (41,163 )
Income (loss) before income taxes $ 190,566   $ (224,358 ) $ (94,738 ) $ -   $ (128,530 )
 
 

Key Performance Metrics(5)

Corporate Metrics

 

Qtr ended
12/31/10

 

Qtr ended
9/30/10

 

 

Qtr ended
12/31/10
vs.
9/30/10

 

Qtr ended
12/31/09

 

Qtr ended
12/31/10
vs.
12/31/09

 

Operating margin %(6)

Consolidated 4 % 14 % (10)%

 

N.M.

N.M.
Trading and Investing 48 % 47 % 1 % 48 % 0 %
Balance Sheet Management

 

N.M.

 

N.M.

N.M.

 

N.M.

N.M.
 
Employees 2,962 2,959 0 % 3,084 (4)%
Consultants and other   209   192 9 %   140 49 %
Total headcount 3,171 3,151 1 % 3,224 (2)%
 
Book value per share $ 18.35 $ 18.87 (3)% $ 19.80 (7)%
Tangible book value per share(7) $ 9.08 $ 9.53 (5)% $ 8.55 6 %
 
Corporate cash ($MM)(8) $ 470.5 $ 490.3 (4)% $ 393.2 20 %
 
Enterprise net interest spread (basis points)(9) 288 295 (2)% 286 1 %
Enterprise interest-earning assets, average ($MM) $ 41,467 $ 39,689 4 % $ 43,828 (5)%
 

Earnings before interest, taxes, depreciation & amortization ("EBITDA") ($MM)

Net income (loss) $ (24.1) $ 8.4 N.M. $ (67.1) N.M.
Income tax expense (benefit) (0.9) 27.2 N.M. (61.4) N.M.
Depreciation & amortization 29.1 30.3 (4)% 28.1 4 %
Corporate interest expense   43.1   41.8 3 %   39.9 8 %
EBITDA $ 47.2 $ 107.7 (56)% $ (60.5) N.M.
 
Interest coverage (10) 1.1 2.6 N.M. (1.5) N.M.
 
Bank earnings before taxes and before credit losses ($MM) (11) $ 208.9 $ 197.7 6 % $ 246.9 (15)%
 

Trading and Investing Metrics

 
Trading days 63.5 64.0 N.M. 63.0 N.M.
 
DARTs 150,540 126,530 19 % 158,146 (5)%
 
Total trades (MM)(12) 9.6 8.1 19 % 9.9 (3)%
Average commission per trade $ 11.37 $ 11.03 3 % $ 11.41 0 %
 

End of period margin receivables ($B)

$ 5.1 $ 4.6 11 % $ 3.7 38 %

Average margin receivables ($B)

$ 4.9 $ 4.7 4 % $ 3.5 40 %
 
Gross new brokerage accounts 96,057 73,306 31 % 85,030 13 %
Gross new stock plan accounts 49,612 41,867 18 % 47,144 5 %
Gross new banking accounts 4,994 4,801 4 % 6,519 (23)%

Closed accounts(12)

  (129,589)   (138,751) N.M.   (175,749) N.M.
Net new accounts 21,074 (18,777) N.M. (37,056) N.M.
 
Net new brokerage accounts 27,609 7,202 N.M. (9,203) N.M.
Net new stock plan accounts 15,074 2,803 N.M. 7,798 N.M.
Net new banking accounts   (21,609)   (28,782) N.M.   (35,651) N.M.
Net new accounts 21,074 (18,777) N.M. (37,056) N.M.
 
End of period brokerage accounts 2,684,311 2,656,702 1 % 2,630,079 2 %
End of period stock plan accounts 1,048,524 1,033,450 1 % 1,025,813 2 %
End of period banking accounts   514,997   536,606 (4)%   723,404 (29)%
End of period total accounts 4,247,832 4,226,758 0 % 4,379,296 (3)%
 

Net new customers(12)

20,882 3,162 N.M. (19,486) N.M.
 

End of period brokerage customers(12)

2,240,343 2,219,238 1 % 2,206,991 2 %
End of period all other customers   826,452   826,675 0 %   920,241 (10)%
End of period total customers 3,066,795 3,045,913 1 % 3,127,232 (2)%
 
Segment revenue per brokerage customer $ 164 $ 151 9 % $ 174 (6)%
 

Customer Assets ($B)

Security holdings $ 121.1 $ 108.8 11 % $ 99.6 22 %
Customer payables (cash) 5.0 4.6 9 % 4.7 6 %
Customer cash balances held by third parties 3.4 3.2 6 % 3.2 6 %
Unexercised stock plan customer options (vested)   21.6   18.7 16 %   17.6 23 %
Customer assets in brokerage and stock plan accounts   151.1   135.3 12 %   125.1 21 %
Sweep deposit accounts 16.1 14.8 9 % 12.5 29 %
Savings and transaction accounts 8.6 8.7 (1)% 11.7 (26)%
CDs   0.4   0.6 (33)%   1.2 (67)%
Customer assets in banking accounts   25.1   24.1 4 %   25.4 (1)%
Total customer assets $ 176.2 $ 159.4 11 % $ 150.5 17 %
 

Net new brokerage assets ($B)(13)

$ 2.4 $ 1.4 N.M. $ 1.5 N.M.

Net new banking assets ($B)(13)

  (0.2)   (0.7) N.M.   (1.3) N.M.

Net new customer assets ($B)(13)

$ 2.2 $ 0.7 N.M. $ 0.2 N.M.
 

Brokerage related cash ($B)

$ 24.5 $ 22.6 8 % $ 20.4 20 %
Other customer cash and deposits ($B)   9.0   9.3 (3)%   12.9 (30)%

Total customer cash and deposits ($B)

$ 33.5 $ 31.9 5 % $ 33.3 1 %
 

Unexercised stock plan customer options (unvested) ($B)

$ 37.9 $ 31.4 21 % $ 27.8 36 %
 

Market Making

Equity shares traded (MM) 166,399 144,586 15 % 120,691 38 %
Average revenue capture per 1,000 equity shares $ 0.158 $ 0.144 10 % $ 0.184 (14)%
% of Bulletin Board equity shares to total equity shares 95.9% 96.1% (0)% 94.9% 1 %
 
 

Balance Sheet Management Metrics

 

 

 

 

 

 

Capital Ratios

Tier 1 capital ratio(14)

7.29 % 7.40 % (0.11)% 6.69 % 0.60 %

Tier 1 capital to risk-weighted assets ratio(14)

13.71 % 13.75 % (0.04)% 12.79 % 0.92 %

Risk-based capital ratio(14)

14.98 % 15.03 % (0.05)% 14.08 % 0.90 %

E*TRADE Bank excess Tier 1 capital ($MM)(14)

$ 957.8 $ 976.1 (2)% $ 723.6 32 %

E*TRADE Bank excess Tier 1 capital to risk-weighted assets(14)

$ 1,703.4 $ 1,680.5 1 % $ 1,496.3 14 %

E*TRADE Bank excess risk-based capital ($MM)(14)

$ 1,100.9 $ 1,089.7 1 % $ 899.1 22 %
 

Loans receivable ($MM)

Average loans receivable $ 16,739 $ 17,726 (6)% $ 20,998 (20)%
Ending loans receivable, net $ 15,122 $ 16,102 (6)% $ 19,167 (21)%
 

Loan performance detail (all loans, including TDRs) ($MM)

 

One- to Four-Family

Current $ 6,800 $ 7,286 (7)% $ 8,845 (23)%
30-89 days delinquent 389 376 3 % 528 (26)%
90-179 days delinquent   226   241 (6)%   387 (42)%
Total 30-179 days delinquent 615 617 0 % 915 (33)%

180+ days delinquent (net of $309M, $308M and $296M in charge-offs for
Q410, Q310 and Q409, respectively)

  785   818 (4)%   842 (7)%

Total delinquent loans(15)

  1,400   1,435 (2)%   1,757 (20)%

Gross loans receivable(16)

$ 8,200 $ 8,721 (6)% $ 10,602 (23)%
 

Home Equity

Current $ 6,121 $ 6,434 (5)% $ 7,386 (17)%
30-89 days delinquent 175 202 (13)% 247 (29)%
90-179 days delinquent   143   142 1 %   194 (26)%
Total 30-179 days delinquent 318 344 (8)% 441 (28)%

180+ days delinquent (net of $25M, $24M and $27M in charge-offs for Q410,
Q310 and Q409, respectively)

  52   56 (7)%   56 (7)%

Total delinquent loans(15)

  370   400 (8)%   497 (26)%

Gross loans receivable(16)

$ 6,491 $ 6,834 (5)% $ 7,883 (18)%
 

Consumer and Other

Current $ 1,431 $ 1,548 (8)% $ 1,828 (22)%
30-89 days delinquent 25 26 (4)% 30 (17)%
90-179 days delinquent   5   5 0 %   6 (17)%
Total 30-179 days delinquent 30 31 (3)% 36 (17)%
180+ days delinquent   1   1 0 %   1 0 %
Total delinquent loans   31   32 (3)%   37 (16)%

Gross loans receivable(16)

$ 1,462 $ 1,580 (7)% $ 1,865 (22)%
 

Total Loans Receivable

Current $ 14,352 $ 15,268 (6)% $ 18,059 (21)%
30-89 days delinquent 589 604 (2)% 805 (27)%
90-179 days delinquent   374   388 (4)%   587 (36)%
Total 30-179 days delinquent 963 992 (3)% 1,392 (31)%
180+ days delinquent   838   875 (4)%   899 (7)%
Total delinquent loans   1,801   1,867 (4)%   2,291 (21)%

Total gross loans receivable(16)

$ 16,153 $ 17,135 (6)% $ 20,350 (21)%
 

TDR performance detail ($MM)(17)

 

One- to Four-Family TDRs

Current $ 420 $ 361 16 % $ 129 226 %
30-89 days delinquent 56 45 24 % 35 60 %
90-179 days delinquent   22   23 (4)%   26 (15)%
Total 30-179 days delinquent 78 68 15 % 61 28 %
180+ days delinquent   51   45 13 %   18 183 %
Total delinquent TDRs   129   113 14 %   79 63 %
TDRs $ 549 $ 474 16 % $ 208 164 %
 

Home Equity TDRs

Current $ 389 $ 379 3 % $ 304 28 %
30-89 days delinquent 57 62 (8)% 41 39 %
90-179 days delinquent   39   36 8 %   26 50 %
Total 30-179 days delinquent 96 98 (2)% 67 43 %
180+ days delinquent   3   2 50 %   - N.M.
Total delinquent TDRs   99   100 (1)%   67 48 %
TDRs $ 488 $ 479 2 % $ 371 32 %
 

Total TDRs

Current $ 809 $ 740 9 % $ 433 87 %
30-89 days delinquent 113 107 6 % 76 49 %
90-179 days delinquent   61   59 3 %   52 17 %
Total 30-179 days delinquent 174 166 5 % 128 36 %
180+ days delinquent   54   47 15 %   18 200 %
Total delinquent TDRs   228   213 7 %   146 56 %
TDRs $ 1,037 $ 953 9 % $ 579 79 %
 
 

Activity in Allowance for Loan Losses

  Three Months Ended December 31, 2010

One- to Four-
Family

  Home Equity  

Consumer
and Other

  Total
(In thousands)
Allowance for loan losses, ending 9/30/10 $ 397,130 $ 571,357 $ 64,354 $ 1,032,841
Provision for loan losses 55,791 123,155 14,838 193,784
Charge-offs, net   (63,327 )   (118,423 )   (13,706 )   (195,456 )
Allowance for loan losses, ending 12/31/10 $ 389,594   $ 576,089   $ 65,486   $ 1,031,169  
 
 
Three Months Ended September 30, 2010

One- to Four-
Family

Home Equity

Consumer
and Other

Total
(In thousands)
Allowance for loan losses, ending 6/30/10 $ 433,658 $ 602,867 $ 66,418 $ 1,102,943
Provision for loan losses 30,570 110,117 11,296 151,983
Charge-offs, net   (67,098 )   (141,627 )   (13,360 )   (222,085 )
Allowance for loan losses, ending 9/30/10 $ 397,130   $ 571,357   $ 64,354   $ 1,032,841  
 
 
Three Months Ended December 31, 2009

One- to Four-
Family

Home Equity

Consumer
and Other

Total
(In thousands)
Allowance for loan losses, ending 9/30/09 $ 450,975 $ 693,185 $ 70,358 $ 1,214,518
Provision for loan losses 148,742 122,338 21,322 292,402
Charge-offs, net   (109,830 )   (195,456 )   (18,896 )   (324,182 )
Allowance for loan losses, ending 12/31/09 $ 489,887   $ 620,067   $ 72,784   $ 1,182,738  
 
 

Specific Valuation Allowance Activity

As of December 31, 2010

Recorded
Investment
in TDRs

 

Specific
Valuation
Allowance

 

Net
Investment in
TDRs

 

Specific
Valuation
Allowance
as a % of
TDR Loans

     

Total
Expected
Losses(18)

(Dollars in thousands)
One- to four-family $ 548,542 $ 84,492 $ 464,050 15 % 28 %
Home equity   488,329   272,475   215,854 56 % 59 %
Total $ 1,036,871 $ 356,967 $ 679,904 34 % 42 %
 
As of September 30, 2010

Recorded
Investment
in TDRs

Specific
Valuation
Allowance

 

Net
Investment in
TDRs

Specific
Valuation
Allowance
as a % of
TDR Loans

Total
Expected
Losses(18)

(Dollars in thousands)
One- to four-family $ 474,697 $ 71,207 $ 403,490 15 % 26 %
Home equity   478,747   263,508   215,239 55 % 58 %
Total $ 953,444 $ 334,715 $ 618,729 35 % 42 %
 
As of December 31, 2009

Recorded
Investment
in TDRs

Specific
Valuation
Allowance

Net
Investment in
TDRs

Specific
Valuation
Allowance
as a % of
TDR Loans

Total
Expected
Losses(18)

(Dollars in thousands)
One- to four-family $ 207,581 $ 26,916 $ 180,665 13 % 21 %
Home equity   371,320   166,636   204,684 45 % 48 %
Total $ 578,901 $ 193,552 $ 385,349 33 % 38 %
 
 

Average Enterprise Balance Sheet Data

  Three Months Ended
December 31, 2010
Average   Operating Interest   Average
Balance Inc./Exp. Yield/Cost
Enterprise interest-earning assets: (In thousands)
Loans(19) $ 16,745,093 $ 199,817 4.77 %
Margin receivables 4,889,694 52,849 4.29 %
Available-for-sale mortgage-backed securities 11,812,514 85,386 2.89 %
Available-for-sale investment securities 2,171,437 11,549 2.13 %
Held-to-maturity securities 2,465,678 20,051 3.25 %
Cash and equivalents 1,966,205 1,071 0.22 %
Segregated cash 756,426 319 0.17 %
Stock borrow and other   660,104     8,882   5.34 %
Total enterprise interest-earning assets $ 41,467,151     379,924   3.66 %
Enterprise interest-bearing liabilities:
Retail deposits $ 24,560,235 11,780 0.19 %
Brokered certificates of deposit 110,501 1,445 5.19 %
Customer payables 4,868,911 1,748 0.14 %
Securities sold under agreements to repurchase 5,904,736 32,883 2.18 %
FHLB advances and other borrowings 2,754,626 28,739 4.08 %
Stock loan and other   656,858     359   0.22 %
Total enterprise interest-bearing liabilities $ 38,855,867     76,954   0.78 %
Enterprise net interest income/spread(9) $ 302,970   2.88 %
 
Three Months Ended
September 30, 2010
Average Operating Interest Average
Balance Inc./Exp. Yield/Cost
Enterprise interest-earning assets: (In thousands)
Loans(19) $ 17,732,499 $ 212,276 4.79 %
Margin receivables 4,723,210 52,735 4.43 %
Available-for-sale mortgage-backed securities 9,256,383 67,751 2.93 %
Available-for-sale investment securities 3,592,623 19,024 2.12 %
Held-to-maturity securities 1,708,531 14,618 3.42 %
Cash and equivalents 1,861,457 1,008 0.21 %
Segregated cash 172,469 87 0.20 %
Stock borrow and other   642,136     6,842   4.23 %
Total enterprise interest-earning assets $ 39,689,308     374,341   3.77 %
Enterprise interest-bearing liabilities:
Retail deposits $ 23,563,424 11,985 0.20 %
Brokered certificates of deposit 115,064 1,498 5.17 %
Customer payables 4,124,972 1,631 0.16 %
Securities sold under agreements to repurchase 6,014,572 31,224 2.03 %
FHLB advances and other borrowings 2,754,055 30,426 4.32 %
Stock loan and other   609,622     347   0.23 %
Total enterprise interest-bearing liabilities $ 37,181,709     77,111   0.82 %
Enterprise net interest income/spread(9) $ 297,230   2.95 %
 
Three Months Ended
December 31, 2009
Average Operating Interest Average
Balance Inc./Exp. Yield/Cost
Enterprise interest-earning assets: (In thousands)
Loans(19) $ 21,005,149 $ 255,433 4.86 %
Margin receivables 3,681,814 42,329 4.56 %
Available-for-sale mortgage-backed securities 8,943,055 84,150 3.76 %
Available-for-sale investment securities 3,734,197 24,851 2.66 %
Held-to-maturity securities - - -
Cash and equivalents 3,723,229 2,389 0.25 %
Segregated cash 2,015,036 1,208 0.24 %
Stock borrow and other   725,944     7,714   4.22 %
Total enterprise interest-earning assets $ 43,828,424     418,074   3.81 %
Enterprise interest-bearing liabilities:
Retail deposits $ 25,656,265 22,214 0.34 %
Brokered certificates of deposit 131,083 1,724 5.22 %
Customer payables 5,288,419 1,815 0.14 %
Securities sold under agreements to repurchase 6,514,694 42,726 2.57 %
FHLB advances and other borrowings 2,748,656 30,419 4.33 %
Stock loan and other   553,679     481   0.34 %
Total enterprise interest-bearing liabilities $ 40,892,796     99,379   0.95 %
Enterprise net interest income/spread(9) $ 318,695   2.86 %
 

Reconciliation from Enterprise Net Interest Income to Net Operating Interest Income

 
Three Months Ended
December 31, September 30, December 31,
2010 2010 2009
(In thousands)
Enterprise net interest income $ 302,970 $ 297,230 $ 318,695
Taxable equivalent interest adjustment(20) (293 ) (292 ) (315 )
Customer cash held by third parties and other(21)   2,247     1,997     2,592  
Net operating interest income $ 304,924   $ 298,935   $ 320,972  
 
 

SUPPLEMENTAL INFORMATION

Reporting Changes

In the first quarter of 2010, the Company revised its segment financial reporting to reflect the manner in which its chief operating decision maker had begun assessing the Company’s performance and making resource allocation decisions. The Company no longer allocates costs associated with certain functions that are centrally managed to its operating segments. These costs are separately reported in a “Corporate/Other” category.

In addition, the Company now reports FDIC insurance premiums expense in its balance sheet management segment. These expenses were previously reported in its trading and investing segment. Balance sheet management paid the trading and investing segment for the use of its deposits via a deposit transfer pricing arrangement and this payment included a reimbursement for the cost associated with FDIC insurance. This change did not impact the income (loss) before income taxes of either segment as the component of the deposit transfer pricing payment for FDIC insurance premiums expense was removed.

All prior periods have been adjusted to reflect the Company’s 1-for-10 reverse stock split that became effective in the second quarter of 2010. See endnote (2) for line items that have been impacted by this change.

Subsequent to the issuance of the Company’s interim financial statements as of and for the period ended September 30, 2009 and during the preparation of the consolidated financial statements for the year ended December 31, 2009, management determined that the previously reported income tax benefit for the three months ended September 30, 2009 was overstated as a result of preparation and effective tax rate errors. The net effect of correcting these errors was to reduce the Company’s income tax benefit for the three months ended September 30, 2009 by $23 million. The Company has corrected the unaudited financial statements for the three months ended September 30, 2009 for the overstatement of the estimated income tax benefit. Based on an evaluation of all relevant factors, management concluded the overstatement of income tax benefit was immaterial to the Company’s results for the three months ended September 30, 2009 as well as to the quarterly trend of earnings. Therefore, the Company determined that an amendment of its previously filed Form 10-Q for the quarterly period ended September 30, 2009 was not necessary.

Explanation of Non-GAAP Measures and Certain Metrics

Management believes that net loss and EPS excluding the non-cash charge on debt exchange, tangible book value per share, corporate cash, EBITDA, interest coverage and Bank earnings before taxes and before credit losses are appropriate measures for evaluating the operating and liquidity performance of the Company. Management believes that adjusting GAAP measures by excluding or including certain items is helpful to investors and analysts who may wish to use some or all of this information to analyze our current performance, prospects and valuation. Management uses non-GAAP information internally to evaluate our operating performance and in formulating our budget for future periods.

Net Loss and EPS Excluding the Non-Cash Charge on Debt Exchange

Net loss excluding the non-cash charge on debt exchange represents net loss plus the non-cash charge on the debt exchange, net of tax. EPS excluding the non-cash charge on debt exchange represents net loss plus the non-cash charge on the debt exchange, net of tax, divided by diluted shares. Management believes that excluding the non-cash charge associated with the debt exchange from net loss and EPS provides useful additional measures of the Company’s ongoing operating performance because the charge is not directly related to our performance. See endnote (1) for a reconciliation of these non-GAAP measures to the comparable GAAP measures.

Tangible Book Value per Share

Tangible book value per share represents shareholders’ equity less goodwill (net of related deferred tax liability) and other intangible assets divided by common stock outstanding. The Company believes that tangible book value per share is a measure of the Company’s capital strength. See endnote (7) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.


Corporate Cash

Corporate cash represents cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval. The Company believes that corporate cash is a useful measure of the parent company’s liquidity as it is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. See our financial statements and “Management’s Discussion and Analysis of Results of Operations and Financial Condition” that will be included in the periodic report the Company expects to file with the SEC with respect to the financial periods discussed herein for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

EBITDA

EBITDA represents net income (loss) before taxes, depreciation and amortization and corporate interest expense. Management believes that EBITDA provides a useful additional measure of our performance by excluding certain non-cash charges and expenses that are not directly related to the performance of our business.

Interest Coverage

Interest coverage represents EBITDA divided by corporate interest expense. Management believes that by excluding the charges and expenses that are excluded from EBITDA, interest coverage provides a useful additional measure of our ability to continue to meet our interest obligations and our liquidity. See endnote (10) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

Bank Earnings Before Taxes and Before Credit Losses

Bank earnings before taxes and before credit losses represents the pre-tax earnings of E*TRADE Bank’s holding company, ETB Holdings, Inc. (“Bank”) before provision for loan losses, gains on loans and securities, net, net impairment and losses on early extinguishment of FHLB advances. See endnote (11) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

This metric shows the amount of earnings that the Bank, after accruing for the interest expense on its trust preferred securities, generates each quarter prior to credit related losses, primarily provision and losses on securities. Management believes this non-GAAP measure is useful to investors and analysts as it is an indicator of the level of credit related losses the Bank can absorb without causing a decline in E*TRADE Bank’s excess risk-based capital.

It is important to note these metrics and other non-GAAP measures may involve judgment by management and should be considered in addition to, not as a substitute for, or superior to, net income (loss), consolidated statements of cash flows, or other measures of financial performance prepared in accordance with GAAP. For additional information on the adjustments to these non-GAAP measures, please see our financial statements and “Management’s Discussion and Analysis of Results of Operations and Financial Condition” that will be included in the periodic report the Company expects to file with the SEC with respect to the financial periods discussed herein.

ENDNOTES

(1) The year ended December 31, 2009 included a $968 million pre-tax non-cash charge for corporate debt extinguished in relation to the Company’s $1.74 billion debt exchange, which had an after-tax impact of approximately $773 million or $7.06 loss per share. The following tables provide a reconciliation of GAAP net loss and EPS to non-GAAP net loss and EPS (dollars in thousands, except per share amounts):

  Year Ended December 31, 2009
Net Loss  

Diluted Net
Loss per share

Net loss $ (1,297,762 ) $ (11.85 )
Add back: non-cash charge on Debt Exchange   772,908     7.06  
Adjusted net loss $ (524,854 ) $ (4.79 )
 

(2) All prior periods have been adjusted to reflect the Company’s 1-for-10 reverse stock split that became effective in the second quarter of 2010. Financial information impacted by this capital change includes EPS, weighted average shares, outstanding shares, common stock and APIC.

(3) Because the Company reported a net loss for the periods presented, the calculation of diluted net loss per share does not include common stock equivalents as they are anti-dilutive and would result in a reduction of net loss per share.

(4) Reflects elimination of transactions between Trading and Investing and Balance Sheet Management segments, which includes deposit and intercompany transfer pricing arrangements.

(5) Amounts and percentages may not calculate due to rounding.

(6) Operating margin is the percentage of net revenue that results in income (loss) before other income (expense) and income taxes. The percentage is calculated by dividing income (loss) before other income (expense) and income taxes by total net revenue.

(7) The following tables provide a reconciliation of GAAP book value and book value per share to non-GAAP tangible book value and tangible book value per share (dollars in thousands, except per share amounts):

  Q4 2010 Q3 2010 Q4 2009
Book value $ 4,052,445 $ 4,164,471 $ 3,749,555
Less: Goodwill and other intangibles, net (2,265,379 ) (2,272,406 ) (2,308,730 )
Less: Deferred tax liability related to goodwill   219,028     211,667     178,157  
Tangible book value $ 2,006,094   $ 2,103,732   $ 1,618,982  
 
Q4 2010 Q3 2010 Q4 2009
Book value per share $ 18.35 $ 18.87 $ 19.80
Less: Goodwill and other intangibles, net per share (10.26 ) (10.30 ) (12.19 )
Less: Deferred tax liability related to goodwill per share   0.99     0.96     0.94  
Tangible book value per share $ 9.08   $ 9.53   $ 8.55  
 

(8) Corporate cash is an indicator of the liquidity at the parent company. Corporate cash for December 31, 2009 included $15.2 million, which was invested in The Reserve Primary Fund and included as a receivable in the other assets line item as The Reserve Primary Fund had not indicated when the remaining funds would be distributed back to investors. We received the final distribution from The Reserve Primary Fund during Q110.

(9) Enterprise net interest spread is the taxable equivalent rate earned on average enterprise interest-earning assets less the rate paid on average enterprise interest-bearing liabilities, excluding corporate interest-earning assets and liabilities and customer cash held by third parties.

(10) Interest coverage represents the ratio of the Company’s EBITDA to its corporate interest expense. The interest coverage ratio based on the Company’s net income was (0.6), 0.2 and (1.7) for the three months ended December 31, 2010, September 30, 2010 and December 31, 2009, respectively.


(11) Bank earnings before taxes and before credit losses represents the pre-tax earnings of E*TRADE Bank’s holding company, ETB Holdings, Inc. (“Bank”) before provision for loan losses, gains on loans and securities, net, net impairment and losses on early extinguishment of FHLB advances. This metric shows the amount of earnings that the Bank, after accruing for the interest expense on its trust preferred securities, generates each quarter prior to credit related losses, primarily provision and loss on securities. Management believes this non-GAAP measure is useful to investors and analysts as it is an indicator of the level of credit related losses the Bank can absorb without causing a decline in E*TRADE Bank’s excess risk-based capital(a). Below is a reconciliation of Bank earnings before taxes and before credit losses from loss before income taxes (dollars in thousands):

  Q4 2010 Q3 2010 Q4 2009
Income (loss) before income taxes $ (25,015 ) $ 35,544 $ (128,530 )
Add back:
Non-bank loss before income tax benefit(b) 71,910 49,775 80,286
Provision for loan losses 193,784 151,983 292,402
Gains on loans and securities, net (41,354 ) (46,904 ) (18,667 )
Net impairment   9,559     7,301     21,412  
Bank earnings before taxes and before credit losses $ 208,884   $ 197,699   $ 246,903  

(a) Excess risk-based capital is the excess capital that E*TRADE Bank has compared to the regulatory minimum well-capitalized threshold.

(b) Non-bank loss represents all of the Company’s subsidiaries, including Corporate, but excluding the Bank.

(12) These metrics have been updated for prior periods to exclude international local activity.

(13) Net new customer assets are total inflows to all new and existing customer accounts less total outflows from all closed and existing customer accounts. The net new banking assets and net new brokerage assets metrics treat asset flows between E*TRADE entities in the same manner as unrelated third party accounts.

(14) Capital ratios are at the E*TRADE Bank level. The ratios and excess capital amounts are Q410 estimates based on the regulatory minimum well-capitalized threshold. Below is a reconciliation of beginning E*TRADE Bank excess risk-based capital to ending E*TRADE Bank excess risk-based capital for the quarterly periods presented:

  Q4 2010 Q3 2010 Q4 2009
Beginning E*TRADE Bank excess risk-based capital ($MM) $ 1,090 $ 1,008 $ 985
Bank earnings before taxes and before credit losses 209 198 247
Provision for loan losses (194 ) (152 ) (292 )
Loan portfolio run-off (a) 73 72 81
Margin decrease (increase) (56 ) 22 (37 )

Capital upstream (b)

(26 ) (34 ) (28 )
Other capital changes (c)   5     (24 )   (57 )
Ending E*TRADE Bank excess risk-based capital ($MM) $ 1,101   $ 1,090   $ 899  

(a) The capital release from loan portfolio run-off includes the decrease in risk-based capital required for our one- to four-family, home equity and consumer loan portfolios.

(b) Represents cash flows to and from the parent company.

(c) Represents the capital impact related to changes in other risk-weighted assets.

(15) Delinquent loans include charge-offs for loans that are bankrupt or are 180 days past due which have been written down to their fair value. The following table shows the total amount of charge-offs on loans that are still held by the Company as of the periods presented (dollars in millions):

Q4 2010 Q3 2010 Q4 2009
One- to four-family $ 419 $ 400 $ 335
Home equity   141   141   121
Total charge-offs $ 560 $ 541 $ 456
 

(16) Includes unpaid principal balances and premiums (discounts).

(17) The TDR loan performance detail is a subset of the Company’s total loan performance.


(18) The total expected loss on TDRs includes both the previously recorded charge-offs and the specific valuation allowance.

(19) Excludes loans to customers on margin.

(20) Gross-up for tax-exempt securities.

(21) Includes interest earned on average customer assets of $3.3 billion, $3.0 billion and $3.1 billion for the quarters ended December 31, 2010, September 30, 2010 and December 31, 2009, respectively, held by parties outside E*TRADE Financial, including third party money market funds and sweep deposit accounts at unaffiliated financial institutions.

CONTACT:
E*TRADE Financial Media Relations Contact
Susan Hickey, 646-521-4675
susan.hickey@etrade.com
or
E*TRADE Financial Investor Relations Contact
Brett Goodman, 646-521-4406
brett.goodman@etrade.com