CONVERGYS CORP - FORM 10-K - EX-21 - EXHIBIT 21 - February 21, 2018

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EX-32.2 - EXHIBIT 32.2 - CONVERGYS CORPcvg123117ex322.htm
EX-32.1 - EXHIBIT 32.1 - CONVERGYS CORPcvg123117ex321.htm
EX-31.2 - EXHIBIT 31.2 - CONVERGYS CORPcvg123117ex312.htm
EX-31.1 - EXHIBIT 31.1 - CONVERGYS CORPcvg123117ex311.htm
EX-24 - EXHIBIT 24 - CONVERGYS CORPcvg123117ex24.htm
EX-23 - EXHIBIT 23 - CONVERGYS CORPcvg123117ex23.htm
EX-12 - EXHIBIT 12 - CONVERGYS CORPcvg123117ex12.htm
EX-10.48 - EXHIBIT 10.48 - CONVERGYS CORPcvg123117ex1048.htm
EX-10.35 - EXHIBIT 10.35 - CONVERGYS CORPcvg123117ex1035.htm
EX-10.34 - EXHIBIT 10.34 - CONVERGYS CORPcvg123117ex1034.htm
EX-10.33 - EXHIBIT 10.33 - CONVERGYS CORPcvg123117ex1033.htm
EX-10.32 - EXHIBIT 10.32 - CONVERGYS CORPcvg123117ex1032.htm
EX-10.31 - EXHIBIT 10.31 - CONVERGYS CORPcvg123117ex1031.htm
EX-10.26 - EXHIBIT 10.26 - CONVERGYS CORPcvg123117ex1026.htm
EX-10.25 - EXHIBIT 10.25 - CONVERGYS CORPcvg123117ex1025.htm
EX-10.24 - EXHIBIT 10.24 - CONVERGYS CORPcvg123117ex1024.htm
EX-10.23 - EXHIBIT 10.23 - CONVERGYS CORPcvg123117ex1023.htm
EX-10.19 - EXHIBIT 10.19 - CONVERGYS CORPcvg123117ex1019.htm
EX-10.17 - EXHIBIT 10.17 - CONVERGYS CORPcvg123117ex1017.htm
10-K - 10-K - CONVERGYS CORPcvg20171231-10k.htm


Exhibit 21 to 2017 10-K
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Convergys Corporation Direct and Indirect Subsidiaries
As of 12/31/2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Entity Name
 
 
 
 
 
 
 
 
 
 
 
 
 
Jurisdiction
Convergys Corporation
 
 
 
 
 
 
 
 
 
 
 
Ohio
 
Asset Ohio Fourth Street LLC
 
 
 
 
 
 
Ohio
 
Convergys Government Solutions LLC
 
 
 
 
 
 
Ohio
 
Convergys Software Service (Beijing) Ltd.
 
 
 
 
 
 
Peoples Republic of China
 
Convergys Customer Management Group Inc.
 
 
 
 
 
 
Ohio
 
 
Convergys CMG Insurance Services LLC
 
Ohio
 
 
Convergys Customer Management Mexico S. de R.L. de C.V. (99%)
 
Mexico
 
 
Convergys Funding Inc.
 
Kentucky
 
 
Convergys India Services Private Limited
 
India
 
 
 
DigitalThink (India) Pvt. Ltd.
India
 
 
Convergys International Holding Ltd. (0.46%)
 
Bermuda
 
 
Convergys Learning Solutions LLC
 
Delaware
 
 
Encore Receivable Management, Inc.
 
Kansas
 
 
SGS Holdings, Inc. (90.60156%)
 
Delaware
 
 
 
Stream Global Services, Inc.
Delaware
 
 
 
 
Convergys Global Services El Salvador, S.A. de C.V. (0.1%)
El Salvador
 
 
 
 
Stream Holdings Corporation
Delaware
 
 
 
 
 
Convergys International Holding Ltd. (5.04%)
Bermuda
 
 
 
 
 
Stream Florida Inc.
Delaware
 
 
 
 
 
 
Convergys Ireland Contact Services Limited
Ireland
 
 
 
 
 
Stream Global Services - US, Inc.
Delaware
 
 
 
 
 
 
Stream Global Services - AZ, Inc.
Arizona
 
 
 
 
 
Stream New York, Inc.
Delaware
 
 
 
 
 
Stream International Inc.
Delaware
 
 
 
 
 
 
Convergys Global Services Honduras, S.A. (fka Stream Global Services Honduras, S.A.) (0.4%)
Honduras
 
 
 
 
 
 
Convergys Group Servicios de Apoyo Informatico, S.L.
Spain
 
 
 
 
 
 
Convergys International Europe B.V.
Netherlands
 
 
 
 
 
 
 
Convergys International Holding Ltd. (1.65%)
Bermuda
 
 
 
 
 
 
Convergys International Holding Ltd. (3.64%)
Bermuda
 
 
 
 
 
 
Convergys International Inc.
Delaware
 
 
 
 
 
 
 
 
SGS Holdings, Inc. (9.39844%)
Delaware
 
 
Convergys Customer Management International Inc.
 
Ohio
 
 
 
Convergys CMG UK Limited
United Kingdom
 
 
 
Convergys Customer Management Mexico S. de R.L. de C.V. (1%)
Mexico
 
 
 
Convergys International Holding Ltd. (0.24%)
Bermuda
 
 
 
PT Convergys Customer Management Indonesia (1%)
Indonesia
 
 
 
Convergys Customer Management Group Canada Holding Inc.
Delaware
 
 
 
 
Convergys Customer Management Delaware LLC
Delaware
 
 
 
 
Convergys International Holding Ltd. (88.98%)
Bermuda
 
 
 
 
 
Convergys Global Services El Salvador, S.A. de C.V. (99.9%)
El Salvador
 
 
 
 
 
Stream Global Services Danmark ApS
Denmark
 
 
 
 
 
Convergys Egypt Limited Liability Company (1%)
Egypt
 
 
 
 
 
Convergys International Services Europe B.V.
Netherlands
 
 
 
 
 
 
Convergys Customer Management Australia Pty Ltd
Australia
 
 
 
 
 
 
Convergys Customer Management Colombia S.A.S.
Colombia
 
 
 
 
 
 
Convergys Global Services GmbH
Germany
 
 
 
 
 
 
Convergys Global Services Honduras, S.A. (99.6%)
Honduras
 
 
 
 
 
 
Convergys Group Limited
United Kingdom
 
 
 
 
 
 
 
Convergys International Sp. Z.o.o. (1%)
Poland
 
 
 
 
 
 
 
Stream Tunisie, S.A.R.L. (1%)
Tunisia
 
 
 
 
 
 
Convergys International Bulgaria EOOD
Bulgaria
 
 
 
 
 
 
Convergys International Nordic AB
Sweden
 
 
 
 
 
 
Convergys International Sp. Z.o.o. (99%)
Poland
 
 
 
 
 
 
Convergys Ireland Limited
Ireland
 
 
 
 
 
 
 
SGS Tunisie S.A.R.L. (99%)
Tunisia
 
 
 
 
 
 
 
Stream Contact Tunisie S.A.R.L. (99%)
Tunisia
 
 
 
 
 
 
Convergys Italy S.R.L.
Italy
 
 
 
 
 
 
PT Convergys Customer Management Indonesia (99%)
Indonesia
 
 
 
 
 
 
SGS Tunisie S.A.R.L. (1%)
Tunisia
 
 
 
 
 
 
Stream Contact Tunisie S.A.R.L. (1%)
Tunisia
 
 
 
 
 
 
Convergys Egypt Limited Liability Company (99%)
Egypt
 
 
 
 
 
 
Convergys (Mauritius) Ltd
Mauritius
 
 
 
 
 
 
Stream Tunisie, S.A.R.L. (99%)
Tunisia
 
 
 
 
 
 
Convergys International GmbH
Germany
 
 
 
 
 
 
 
Convergys Verwaltungs GmbH (fka buw Verwaltungs GmbH)
Austria
 
 
 
 
 
 
 
Convergys Management Holding GmbH & Co. KG (fka buw Management Holding GmbH & Co. KG)

Germany
 
 
 
 
 
 
 
 
Convergys Wuppertal GmbH (fka buw operations Wuppertal GmbH)
Germany
 
 
 
 
 
 
 
 
Convergys Romania S.R.L. (fka buw Romania S.R.L.) (99.9767%)
Romania
 
 
 
 
 
 
 
 
Convergys Hungary Kft. (fka buw Hungary Telefoninformációs Szolgáltató és Tanácsadó Kft.)
Hungary
 
 
 
 
 
 
 
 
Convergys Osnabrück GmbH (fka buw operations Osnabrück GmbH)
Germany
 
 
 
 
 
 
 
 
 
Convergys Romania S.R.L. (fka buw Romania S.R.L.) (0.0233%)
Romania
 
 
 
 
 
 
 
 
Convergys Münster GmbH (fka buw operations Münster GmbH)
Germany
 
 
 
 
 
 
 
 
Convergys Rechenzentrum GmbH (fka buw Rechenzentrum GmbH)
Germany
 
 
 
 
 
 
 
 
Convergys Leipzig GmbH (fka buw operations Leipzig GmbH)
Germany
 
 
 
 
 
 
 
 
Convergys Gera GmbH (fka buw operations Gera GmbH)
Germany
 
 
 
 
 
 
 
 
 
Convergys Halle GmbH (fka buw operations Halle GmbH)
Germany
 
 
 
 
 
 
 
 
Convergys Services GmbH (fka buw services GmbH)
Germany
 
 
 
 
 
 
 
 
Convergys Frankfurt a. M. GmbH fka buw operations Frankfurt a. M. GmbH)
Germany
 
 
 
 
 
 
 
 
Convergys Schwerin GmbH (fka buw operations Schwerin GmbH)
Germany
 
 
 
 
 
 
 
 
 
Convergys Wismar GmbH (fka buw operations Wismar GmbH)
Germany
 
 
 
 
 
 
 
 
Convergys Beteiligungen GmbH (fka buw Beteiligungen GmbH)
Germany
 
 
 
 
 
 
 
 
Convergys Duisburg GmbH (fka buw operations GmbH)
Germany
 
 
 
 
 
 
 
 
 
Convergys Düsseldorf GmbH (fka Call 4 performance GmbH)
Germany
 
 
 
 
 
 
Convergys Netherlands Investments B.V.
Netherlands
 
 
 
 
 
 
 
Convergys Services Denmark ApS
Denmark
 
 
 
 
 
 
 
Convergys CMG Canada ULC
Nova Scotia, Canada
 
 
 
 
 
 
 
Convergys Malaysia Sdn Bhd
Malaysia
 
 
 
 
 
 
 
Intervoice Pte Ltd.
Singapore
 
 
 
 
 
 
 
Intervoice Limited
United Kingdom
 
 
 
 
 
 
 
 
Intervoice GmbH
Germany
 
 
 
 
 
 
 
 
Convergys South Africa (Pty) Ltd
South Africa
 
 
 
 
 
 
 
Convergys Philippines, Inc. (98.4375%)
Philippines
 
 
 
 
 
 
 
 
Convergys Nicaragua, S.A. (0.01%)
Nicaragua
 
 
 
 
 
 
 
 
eTelecare Philippines, Inc.
Philippines
 
 
 
 
 
 
 
 
Convergys Singapore Holdings Pte. Ltd.
Singapore
 
 
 
 
 
 
 
 
Convergys Malaysia (Philippines) Sdn Bhd
Malaysia
 
 
 
 
 
 
 
Convergys Global Services Hong Kong Limited
Hong Kong
 
 
 
 
 
 
 
 
Convergys (Suzhou) Information Consulting Co., Limited
China
 
 
 
 
 
 
 
 
Suzhou Ke Wei Xun Information Services Co., Ltd.
China
 
 
 
 
 
 
 
Convergys Services Singapore Pte. Ltd.
Singapore
 
 
 
 
 
 
 
 
Stream Business Process Outsourcing South Africa (Proprietary) Ltd.
South Africa
 
 
 
 
 
 
 
 
etelcare Global Solutions - UK, Ltd.
United Kingdom
 
 
 
 
 
 
 
 
Convergys Nicaragua, S.A. (99.99%)
Nicaragua
 
 
 
 
 
 
 
Convergys Holdings (GB) Limited
United Kingdom
 
 
 
 
 
 
 
 
Convergys Holdings (UK) Ltd.
United Kingdom
 
 
 
 
 
 
 
 
 
Convergys Intelligent Contact Ltd.
United Kingdom
 
 
 
 
 
 
Convergys Philippines, Inc. (0.4673%)
Philippines
 
 
Intervoice, LLC (100%)
 
 
 
 
 
 
 
 
 
 
Texas
 
 
 
Edify LLC
 
 
 
 
 
 
 
 
 
 
Delaware
 
 
 
 
Intervoice do Brasil Comerico Servicos e Partipacoes Ltda. (0.000007%)
Brazil
 
 
 
Intervoice GP, Inc.
 
 
 
 
 
 
 
 
 
 
Nevada
 
 
 
 
 
Intervoice Limited Partnership (1%)
 
 
 
 
 
Nevada
 
 
 
Intervoice LP, Inc.
 
 
 
 
 
 
 
 
 
Nevada
 
 
 
 
 
Intervoice Limited Partnership (99%)
 
 
 
 
Nevada
 
 
 
Intervoice Acquisition Subsidiary, Inc.
 
 
 
 
 
 
Nevada
 
 
 
 
 
Intervoice Colombia Ltda. (6%)
 
 
 
 
 
Colombia
 
 
 
Intervoice Colombia Ltda. (94%)
 
 
 
 
 
 
 
Colombia
 
 
 
Intervoice do Brasil Comerico Services e Partipacoes Ltda. (99.999993%)
Brazil
 
 
 
Brite Voice Systems, LLC
 
 
 
 
 
 
Kansas
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
• All subsidiaries conduct business under their legal name.
 
 
 
 
 
 
 



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