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8-K - FORM 8-K - Mattersight Corpd393544d8k.htm
EX-99.2 - POWER POINT PRESENTATION - Mattersight Corpd393544dex992.htm

Exhibit 99.1

 

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Mattersight Announces Second Quarter 2012 Results

CHICAGO, IL, August 8, 2012 – Mattersight Corporation (Nasdaq: MATR) today announced financial results for the second quarter ended June 30, 2012.

Mattersight’s total services revenue was $7.9 million, including $6.6 million of subscription revenues. The Company realized an “Adjusted Earnings¹” loss of $1.8 million for the second quarter of 2012. Adjusted Earnings is a non-GAAP measure. For a reconciliation of operating loss to Adjusted Earnings, see the accompanying schedule. Mattersight’s net loss was $3.6 million in the second quarter of 2012 and its operating loss from continuing operations² was $3.5 million.

Q2 Highlights

 

   

Grew subscription revenues by 32%, year over year, to $6.6 million

 

   

Increased total service revenues by 20%, year over year, to $7.9 million

 

   

Recorded managed services bookings of $19.4 million

 

   

Ended Q2 with a record managed services backlog³ of $104.6 million

 

   

Signed 5 new pilots, including 2 new logo customers

 

   

Ended Q2 with a record 17 pilots

 

   

Established a $10.0 million credit facility with Silicon Valley Bank

Q3 Guidance

Mattersight currently expects its total services revenues will be between $8.0 million and $8.3 million. Mattersight is currently 100% sold to $8.3 million.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, August 8, 2012. The conference call and slide presentation will be available at the Investment Community section of Mattersight’s website at http://www.mattersight.com/investment/. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 14562298.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until September 8, 2012, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 14562298.

 

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Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings. You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight’s Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to improve operational performance and predict future customer and employee outcomes. Mattersight’s analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company’s SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight’s applications are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities and Government. See What Matters™ by visiting www.Mattersight.com.

 

  1 Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight’s operations. Management believes that Adjusted Earnings reflect Mattersight’s resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.

 

  2 On May 28, 2011, the company divested its Integrated Contact Solutions (“ICS”) business unit and “eLoyalty” registered trademark / trade name to a subsidiary of TeleTech Holdings, Inc. As a result of this divestiture, the company has classified the ICS business unit as discontinued operations and the associated results of operations, financial position, and cash flows have been separately recorded as appropriate.

 

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  3 Mattersight uses the term “backlog” to reflect the estimated future amount of Managed services revenue related to its Managed services contracts. The value of these contracts is based on anticipated usage volumes over the anticipated term of the agreement. The anticipated term of the agreement is based on the contractually agreed fixed term of the contract, plus agreed upon, but optional, extension periods. Anticipated volumes may be greater or less than anticipated. In addition, these contracts typically are cancellable without cause based on the customer making a substantial early termination payment or forfeiture of prepaid contract amounts. The reported backlog is expected to be recognized as follows: $17.0m in 2012; $31.5m in 2013; $23.6m in 2014; $17.3m in 2015; and $15.2m in 2016 and thereafter.

Contact

Mark Iserloth

Vice President and Chief Financial Officer

312.454.3613

ir@mattersight.com

 

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MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands, except per share data)

 

     For the     For the  
     Three Months Ended     Six Months Ended  
     June 30,
2012
    July 2,
2011
    June 30,
2012
    July 2,
2011
 

Revenue:

        

Behavioral Analytics revenue

   $ 7,557      $ 6,288      $ 16,113      $ 12,255   

Other revenue

     376        339        721        919   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total services revenue

     7,933        6,627        16,834        13,174   

Reimbursed expenses

     102        76        200        153   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     8,035        6,703        17,034        13,327   

Operating expenses:

        

Cost of Behavioral Analytics revenue

     2,947        2,894        6,135        5,656   

Cost of other revenue

     187        254        391        596   
  

 

 

   

 

 

   

 

 

   

 

 

 

Cost of services

     3,134        3,148        6,526        6,252   

Reimbursed expenses

     102        76        200        153   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total cost of revenue, exclusive of depreciation and amortization:

     3,236        3,224        6,726        6,405   

Sales, marketing and development

     5,447        4,764        10,631        9,630   

General and administrative

     2,007        2,614        3,963        5,369   

Severance and related costs

     14        (434     693        (430

Depreciation and amortization

     755        820        1,622        1,595   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     11,459        10,988        23,635        22,569   
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating loss

     (3,424     (4,285     (6,601     (9,242

Interest and other (expense) income, net

     (113     (53     (215     78   
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from continuing operations before income taxes

     (3,537     (4,338     (6,816     (9,164

Income tax (provision) benefit

     (11     3,563        (21     3,628   
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from continuing operations

     (3,548     (775     (6,837     (5,536

(Loss) income from discontinued operations, net of tax

     (23     28,065        (104     28,187   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income

     (3,571     27,290        (6,941     22,651   

Dividends related to Series B Stock

     (148     (317     (297     (634
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income available to common stockholders

   $ (3,719   $ 26,973      $ (7,238   $ 22,017   
  

 

 

   

 

 

   

 

 

   

 

 

 

Per common share:

        

Basic loss from continuing operations

   $ (0.23   $ (0.08   $ (0.45   $ (0.44
  

 

 

   

 

 

   

 

 

   

 

 

 

Basic (loss) income from discontinued operations

   $ (0.00   $ 1.99      $ (0.01   $ 2.01   
  

 

 

   

 

 

   

 

 

   

 

 

 

Basic net (loss) income available to common stockholders

   $ (0.23   $ 1.91      $ (0.46   $ 1.57   
  

 

 

   

 

 

   

 

 

   

 

 

 

Per common share:

        

Diluted loss from continuing operations

   $ (0.23   $ (0.08   $ (0.45   $ (0.44
  

 

 

   

 

 

   

 

 

   

 

 

 

Diluted (loss) income from discontinued operations

   $ (0.00   $ 1.99      $ (0.01   $ 2.01   
  

 

 

   

 

 

   

 

 

   

 

 

 

Diluted net (loss) income available to common stockholders

   $ (0.23   $ 1.91      $ (0.46   $ 1.57   
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate basic net loss per share

     15,966        14,111        15,858        14,032   
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate diluted net loss per share

     15,966        14,111        15,858        14,032   
  

 

 

   

 

 

   

 

 

   

 

 

 

Stock-based compensation, primarily restricted stock, is included in individual line items above:

        

Cost of Behavioral Analytics revenue

   $ 5      $ 7      $ 11      $ 14   

Sales, marketing and development

     557        899        1,254        1,771   

General and administrative

     314        680        714        1,230   

Severance and related costs

     —          —          268        —     

Discontinued operations

     —          1,491        —          1,568   

 

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MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS

(Unaudited and in thousands)

 

     For the     For the  
     Three Months Ended     Six Months Ended  
     June 30,
2012
    July 2,
2011
    June 30,
2012
    July 2,
2011
 

Net (loss) income

   $ (3,571   $ 27,290      $ (6,941   $ 22,651   

Other comprehensive loss:

        

Effect of currency translation

     (7     (24     (2     (116
  

 

 

   

 

 

   

 

 

   

 

 

 

Comprehensive net (loss) income

   $ (3,578   $ 27,266      $ (6,943   $ 22,535   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

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MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited and in thousands, except share and per share data)

 

     June 30,
2012
    December 31,
2011
 

ASSETS:

    

Current Assets:

    

Cash and cash equivalents

   $ 20,474      $ 29,408   

Restricted cash

     —          1,500   

Receivables (net of allowances of $10 and $13)

     1,822        2,540   

Prepaid expenses

     6,739        5,302   

Other current assets

     548        288   
  

 

 

   

 

 

 

Total current assets

     29,583        39,038   

Equipment and leasehold improvements, net

     4,535        4,271   

Goodwill

     972        972   

Intangibles, net

     239        238   

Other long-term assets

     4,328        4,746   
  

 

 

   

 

 

 

Total assets

   $ 39,657      $ 49,265   
  

 

 

   

 

 

 

LIABILITIES AND STOCKHOLDERS’ EQUITY:

    

Current Liabilities:

    

Short-term debt

   $ 3,691      $ 3,567   

Accounts payable

     1,520        812   

Accrued compensation and related costs

     1,201        1,382   

Unearned revenue

     6,381        9,783   

Other current liabilities

     3,848        3,673   
  

 

 

   

 

 

 

Total current liabilities

     16,641        19,217   

Long-term unearned revenue

     2,350        3,036   

Other long-term liabilities

     860        1,401   
  

 

 

   

 

 

 

Total liabilities

     19,851        23,654   
  

 

 

   

 

 

 

Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,650,875 and 1,670,696 shares issued and outstanding at June 30, 2012 and December 31, 2011, respectively, with a liquidation preference of $8,714 and $8,819 at June 30, 2012 and December 31, 2011, respectively

     8,419        8,521   

Stockholders’ Equity:

    

Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued and outstanding

     —          —     

Common stock, $0.01 par value; 50,000,000 shares authorized; 18,174,618 and 18,037,552 shares issued at June 30, 2012, and at December 31, 2011, respectively; and 16,945,330 and 16,935,204 outstanding at June 30, 2012 and December 31, 2011, respectively

     182        180   

Additional paid-in capital

     214,653        212,618   

Accumulated deficit

     (192,720     (185,779

Treasury stock, at cost, 1,229,288 and 1,102,348 shares at June 30, 2012 and December 31, 2011, respectively

     (6,688     (5,891

Accumulated other comprehensive loss

     (4,040     (4,038
  

 

 

   

 

 

 

Total stockholders’ equity

     11,387        17,090   
  

 

 

   

 

 

 

Total liabilities and stockholders’ equity

   $ 39,657      $ 49,265   
  

 

 

   

 

 

 

 

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MATTERSIGHT CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

     For the Six Months Ended  
     June 30,
2012
    July 2,
2011
 

Cash Flows from Operating Activities:

    

Net (loss) income

   $ (6,941   $ 22,651   

Less: net (loss) income from discontinued operations

     (104     28,187   
  

 

 

   

 

 

 

Net loss from continuing operations

     (6,837     (5,536

Adjustments to reconcile net loss from continuing operations to net cash used in operating activities:

    

Depreciation and amortization

     1,622        1,595   

Stock-based compensation

     1,979        3,015   

Severance and related costs

     268        —     

Other

     (2     12   

Changes in assets and liabilities:

    

Receivables

     720        (234

Prepaid expenses

     (1,035     (2,186

Other assets

     (276     97   

Accounts payable

     708        731   

Accrued compensation and related costs

     (181     (169

Unearned revenue

     (4,088     435   

Other liabilities

     (195     (4,227
  

 

 

   

 

 

 

Total adjustments

     (480     (931
  

 

 

   

 

 

 

Net cash used in continuing operations

     (7,317     (6,467

Net cash used in discontinued operations

     (179     (4,685
  

 

 

   

 

 

 

Net cash used in operating activities

     (7,496     (11,152
  

 

 

   

 

 

 

Cash Flows from Investing Activities:

    

Capital expenditures and other

     (900     (605
  

 

 

   

 

 

 

Net cash used in continuing investing activities

     (900     (605

Net cash (used in) provided by discontinued investing activities

     —          33,939   
  

 

 

   

 

 

 

Net cash (used in) provided by investing activities

     (900     33,334   
  

 

 

   

 

 

 

Cash Flows from Financing Activities:

    

Proceeds from line of credit

     3,691        —     

Decrease (increase) in restricted cash

     1,500        (17,140

Purchase of shares of Series B Stock

     (3,743     —     

Principal payments under capital lease obligations

     (1,070     (989

Acquisition of treasury stock

     (797     (513

Payment of Series B Stock dividends

     (300     (1,901

Fees from issuance of common stock

     (49     —     

Proceeds from stock compensation and employee stock purchase plans, net

     233        62   
  

 

 

   

 

 

 

Net cash used in continuing financing activities

     (535     (20,481

Net cash used in discontinued financing activities

     —          (678
  

 

 

   

 

 

 

Net cash used in financing activities

     (535     (21,159
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents by continuing operations

     (3     (69

Effect of exchange rate changes on cash and cash equivalents by discontinued operations

     —          (233
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents

     (3     (302
  

 

 

   

 

 

 

(Decrease) increase in cash and cash equivalents

     (8,934     721   

Cash and cash equivalents, beginning of period

     29,408        20,872   
  

 

 

   

 

 

 

Cash and cash equivalents of continuing operations, end of period

   $ 20,474      $ 21,593   
  

 

 

   

 

 

 

Non-Cash Investing and Financing Transactions:

    

Capital lease obligations incurred

   $ 987      $ 2,081   

Capital equipment purchased on credit

     987        2,081   

Supplemental Disclosures of Cash Flow Information:

    

Interest paid

   $ 214      $ 87   

 

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MATTERSIGHT CORPORATION

CALCULATION OF ADJUSTED EARNINGS MEASURE

(Unaudited and in thousands)

 

     For the     For the  
     Three Months Ended     Six Months Ended  
     June 30,
2012
    July 2,
2011
    June 30,
2012
    July 2,
2011
 

GAAP — Operating loss

   $ (3,424   $ (4,285   $ (6,601   $ (9,242

Add back (reduce) the effect of:

        

Stock-based compensation

     876        1,586        1,979        3,015   

Severance and related costs

     14        (434     693        (430

Depreciation and amortization

     755        820        1,622        1,595   
  

 

 

   

 

 

   

 

 

   

 

 

 

Adjusted earnings measure — (loss)

   $ (1,779   $ (2,313   $ (2,307   $ (5,062
  

 

 

   

 

 

   

 

 

   

 

 

 

 

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