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8-K - FORM 8-K - Nuance Communications, Inc.b89247e8vk.htm
EX-99.1 - EX-99.1 - Nuance Communications, Inc.b89247exv99w1.htm
Exhibit 99.2
(NUANCE LOGO)

NUANCE COMMUNICATIONS, INC.
FOURTH QUARTER AND FISCAL YEAR 2011
EARNINGS ANNOUNCEMENT
PREPARED CONFERENCE CALL REMARKS
Nuance is providing a copy of prepared remarks in combination with its press release. This process and these remarks are offered to provide shareholders and analysts with additional time and detail for analyzing our results in advance of our quarterly conference call. As previously scheduled, the conference call will begin today, November 22, 2011 at 5:00 pm EST and will include only brief comments followed by questions and answers. These prepared remarks will not be read on the call.
To access the live broadcast, please visit the Investor Relations section of Nuance’s Website at www.nuance.com. The call can also be heard by dialing (800) 230-1085 or (612) 288-0337 at least five minutes prior to the call and referencing conference code 219585. A replay will be available within 24 hours of the announcement by dialing (800) 475-6701 or (320) 365-3844 and using the access code 219585.
Opening Remarks
In our press release this afternoon, we reported non-GAAP revenue in Q4 11 of $399.5 million, up 23.0% from $324.9 million a year ago. Total GAAP revenue in Q4 11 was $367.0 million, up 18.5% from $309.8 million in Q4 10. We recognized non-GAAP net income in Q4 11 of $133.5 million, representing $0.42 per diluted share, compared to non-GAAP net income of $100.3 million, or $0.33 per diluted share, in the same period last year. We recognized a GAAP net loss in Q4 11 of ($5.1) million, or ($0.02) per share, compared to Q4 10 GAAP net income of $2.1 million, or $0.01 per share. Non-GAAP operating margin was 36.1% for Q4 11, compared to 35.2% in Q4 10. Fourth quarter operating cash flow was $97.9 million, compared to $111.6 million in the same quarter a year ago. (Please see the section below, “Discussion of Non-GAAP Financial Measures,” for more details on non-GAAP data.)
We reported non-GAAP revenue in FY 11 of $1,393.9 million, up 16.6% from $1,195.7 million a year ago. Total GAAP revenue in FY 11 was $1,318.7 million, up 17.9% from $1,118.9 million in FY 10. We recognized non-GAAP net income in FY 11 of $430.7 million, representing $1.36 per diluted share, compared to non-GAAP net income of $359.1 million, or $1.19 per diluted share, in FY 10. We recognized GAAP net income in FY 11 of $38.2 million, or $0.12 per diluted share, compared to a FY 10 GAAP net loss of ($19.1) million, or ($0.07) per share. FY 11 non-GAAP operating margin was 33.9%, up from 33.2% in FY 10. FY11 operating cash flow was $357.4 million, up from $296.3 million in FY 10. Nuance ended FY 11 with a balance of cash and marketable securities of $478.5 million.
Discussion of Non-GAAP Revenue
Compared to Q4 10, Nuance’s Q4 11 non-GAAP revenue benefited from (1) strength in mobile products and services, (2) growth in healthcare licenses and on-demand services, (3) product licensing from our imaging business, and (4) growth in enterprise licenses. In Q4 11, the United States contributed 70% of non-GAAP revenue and international contributed 30%.
At the end of Q4 11, the estimated 3-year value of total on-demand contracts was $1,332.3 million, up 16.5% from $1,143.2 million at the end of Q4 10. The trend toward customer preference for our volume-

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based and transactional pricing models continues. As more of our large customers and partners transition to these models, a greater proportion of bookings will contribute revenue over extended periods.
Table: Non-GAAP Revenue by Segment
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Healthcare
  $ 121.3     $ 449.3     $ 117.8     $ 121.0     $ 139.3     $ 148.7     $ 526.8  
Yr/Yr Organic Growth*
    16 %     13 %     3 %     6 %     12 %     9 %     7 %
Mobile & Consumer
  $ 90.2     $ 309.4     $ 87.7     $ 93.7     $ 93.1     $ 118.7     $ 393.3  
Yr/Yr Organic Growth*
    30 %     22 %     20 %     17 %     31 %     27 %     24 %
Enterprise
  $ 78.0     $ 296.1     $ 72.5     $ 74.0     $ 69.9     $ 80.0     $ 296.4  
Yr/Yr Organic Growth*
    (7 )%     (4 )%     (8 )%     (0 )%     (5 )%     2 %     (3 )%
Imaging
  $ 35.4     $ 140.8     $ 39.3     $ 43.2     $ 42.8     $ 52.1     $ 177.4  
Yr/Yr Organic Growth*
    (9 )%     2 %     7 %     25 %     16 %     11 %     15 %
 
                                         
Total revenue
  $ 324.9     $ 1,195.7     $ 317.3     $ 332.0     $ 345.1     $ 399.5     $ 1,393.9  
 
                                         
Yr/Yr Organic Growth*
    9 %     9 %     5 %     10 %     13 %     12 %     10 %
 
*   Organic growth is calculated by comparing Nuance’s reported non-GAAP revenue to revenue in the same period in the prior year. For purposes of this calculation, revenue is adjusted to include revenue from companies acquired by Nuance, as if we had owned the acquired business in all periods presented.
Table: Non-GAAP Profit by Segment
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Healthcare
  $ 62.9     $ 227.4     $ 56.9     $ 57.8     $ 78.5     $ 76.3     $ 269.4  
Segment Profit as % of Segment Revenue
    52 %     51 %       48 %     48 %     56 %     51 %     51 %
Mobile & Consumer
  $ 36.7     $ 120.0     $ 28.5     $ 41.5     $ 40.0     $ 61.0     $ 170.9  
Segment Profit as % of Segment Revenue
    41 %     39 %     33 %     44 %     43 %     51 %     43 %
Enterprise
  $ 21.7     $ 82.3     $ 16.3     $ 14.8     $ 12.3     $ 19.8     $ 63.3  
Segment Profit as % of Segment Revenue
    28 %     28 %     23 %     20 %     18 %     25 %     21 %
Imaging
  $ 13.3     $ 55.6     $ 15.8     $ 19.0     $ 16.1     $ 18.2     $ 69.1  
Segment Profit as % of Segment Revenue
    38 %     40 %     40 %     44 %     38 %     35 %     39 %
 
                                         
Total segment profit
  $ 134.6     $ 485.3     $ 117.6     $ 133.0     $ 146.9     $ 175.3     $ 572.7  
 
                                         
Total segment profit as % of total segment revenue
    41 %     41 %     37 %     40 %     43 %     44 %     41 %
Effective in the fourth quarter of fiscal 2011, we have changed our segment structure and identified our four market segments as reportable segments as defined by ASC 280-50-1 based on the level of financial information now regularly reviewed by company management in allocating resources and assessing performance of each market group. Segment profit reflects the direct controllable costs of each segment together with an allocation of sales and corporate marketing expenses, and certain research and development project costs that benefit multiple product offerings.

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Table: Non-GAAP Revenue by Type
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Product and Licensing
  $ 150.6     $ 530.5     $ 145.0     $ 152.7     $ 162.3     $ 201.3     $ 661.3  
% of Revenue
    46 %     44 %     46 %     46 %     47 %     50 %     47 %
Professional Services
  $ 46.0     $ 155.7     $ 38.9     $ 41.2     $ 37.7     $ 39.2     $ 157.0  
% of Revenue
    14 %     13 %     12 %     12 %     11 %     10 %     11 %
Hosting
  $ 81.6     $ 319.3     $ 85.1     $ 88.9     $ 92.8     $ 100.7     $ 367.5  
% of Revenue
    25 %     27 %     27 %     27 %     27 %     25 %     26 %
Maintenance and Support
  $ 46.7     $ 190.1     $ 48.2     $ 49.2     $ 52.3     $ 58.3     $ 208.1  
% of Revenue
    14 %     16 %     15 %     15 %     15 %     15 %     15 %
 
                                         
Total revenue
  $ 324.9     $ 1,195.7     $ 317.3     $ 332.0     $ 345.1     $ 399.5     $ 1,393.9  
 
                                         
Healthcare Solutions. Within our healthcare business, licenses and on-demand solutions contributed to revenue growth. During Q4 11, the annualized line run-rate in Nuance’s healthcare on-demand business was approximately 3.999 billion lines per year, up 19% from 3.349 billion lines per year during Q4 10. Nuance had very strong bookings in healthcare on-demand contracts, and continued to make progress in implementing on-demand contracts signed in prior quarters, which will contribute to future revenue. During Q4 11, Nuance released version 10 of our eScription on-demand clinical documentation service. Diagnostics continues to perform with strong customer references on our new PowerScribe 360 solution and strong Q4 11 bookings. Our recently released Dragon Medical Network Edition is now live at 80 customer sites, and our Nuance Healthcare Development Platform and cloud-based Nuance SpeechAnywhere services now have more than 100 evaluation partners, with two launched mobile third-party iOS electronic medical records applications. Key customers in Q4 11 included Baycare, Carle Foundation, Cerner, Diversified Radiology, FED, Kern Medical, Lahey Clinic, New Hanover, Piedmont Healthcare, and VA Hospital.
Mobile & Consumer Solutions. Within our mobile and consumer business, growth was driven by product licenses in automobile and handset markets, hosting services for voicemail-to-text, as well as professional services revenue to support the implementation of recent handset and automobile design wins. In Q4 11, Nuance continued to secure significant new design wins and expanded functionality with our largest OEMs. In particular, Nuance had strong bookings in the automobile, handset and voicemail-to-text markets. During Q4, Nuance completed initial delivery of what it believes to be the world’s largest and most sophisticated networked speech and language system. Nuance launched version 1.1 of DragonGo! with an expanded set of partners and categories. DragonGo! represents an expansion of mobile search from understanding search terms to also understanding the user’s meaning or intent to provide search results that take the user directly to relevant information. Nuance achieved several design wins in the automobile and handset markets during the quarter, including a significant design win with LG to provide connected services and predictive text for both mobile phones and televisions. In the voicemail-to-text market, offerings were deployed at Comcast, Sprint and T-Mobile, and Nuance experienced a significant increase in the portion of messages that were handled by our fully automated service. Key mobile and consumer customers and design wins in Q4 11 included Amazon, CIBC, Comcast, Daimler, Diebold, Ford, Kyocera, LGE, Nokia, NTT DoCoMo, On-Star, Renault, Samsung, Sony Ericsson, State of Maryland, Time Warner Cable, Tom Tom, and ZTE.
Enterprise Solutions. Within our enterprise business, we benefited from significant license growth and maintenance growth in the quarter. Nuance acquired Loquendo to accelerate the innovations for natural, conversational interactions between consumers and the contact center. Loquendo brings deep expertise and reputation for voice solutions, platform technologies and voice biometrics, which will all be an important catalyst for expanding Nuance’s market presence in Europe and Latin America. During Q4 11, Nuance launched on-demand deployments at Acer, Citi, USAA and US Airways. Also during Q4 11, Nuance launched several products, including Mobile Connect, Nuance Client Portal, and SDP 10.4 Infrastructure as well as a beta version of our Call Steering product. In addition, Nuance achieved several

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design wins and pilot projects for our voice biometrics and Nuance Mobile Care products. Key enterprise customers in Q4 11 included Aetna, AT&T, Banco Itau, Bank of America, BCBS Michigan, CIGNA, Citibank, Comcast, Energex, Farmer’s Insurance, IBM, Kaiser Permanente, Nordea, NTT, On-Star, Standard Insurance, Telekom Deutschland, Telenor, Telstra, USAA, US Cellular, Vodafone, and Walgreens.
Imaging Solutions. Within our imaging business, revenue growth was driven by sales of the eCopy ShareScan product and the acquisition of Equitrac. During Q4 11, Nuance released Office/Express Server for several key platforms. Other product releases in the quarter included ShareScan integration to Equitrac, Professional Server 5.4, Xerox Secure Access 4.1.1 and PaperPort 14. In addition, Nuance continued progress toward our cloud-based imaging offerings, with releases of product betas and prototypes. Key imaging customers in Q4 11 included Canon, Deloitte, Ricoh, US Securities and Exchange Commission, Visma and Xerox.
Discussion of Non-GAAP Cost of Revenue and Gross Margins
In Q4 11, cost of revenue was $116.9 million, for a gross margin of 70.8%, compared to Q4 10 gross margin of 69.9%. Gross margin for product and licensing improved to 89.9% in Q4 11 from 88.1% a year ago, due to a mix shift toward products that carry a higher gross margin. Gross margin for professional services and hosting declined to 38.7% in Q4 11 from 43.4% a year ago, due to increased costs associated with personnel to support mobile services as well as from Nuance Mobile Care. Gross margin for maintenance and support declined to 81.5% in Q4 11 from 83.4% in Q4 10, due to a mix shift towards products that carry a lower maintenance and support gross margin.
Discussion of Non-GAAP Operating Expenses and Operating Margins
In Q4 11, operating margin was 36.1%, up from 35.2% in Q4 10, driven by improved gross margin. Operating expenses as a percentage of revenue were flat for Q4 11 compared to Q4 10. Expenses increased during Q4 11 compared to Q4 10 due to accelerated investments related to strategic mobile partnerships, recent acquisitions, and increased sales and marketing, all to support recent product releases and future growth, offset by approximately $1.3 million of credits under a funded R&D arrangement with a customer. In addition, as previously guided, in Q4 11 we incurred approximately $5.8 million in additional legal expense for litigation activities compared to Q4 10.
Balance Sheet and Cash Flow Highlights
Cash and Cash Flow Activities
Nuance reported Q4 11 cash flow from operations of $97.9 million, compared to $111.6 million in Q4 10. The decrease was driven by increased payments for restructuring and services costs related to recently completed acquisitions and an increase of $8.2 million of income tax benefits related to stock-based compensation deductions (which are recorded as a use of cash in cash flow from operations and corresponding cash provided in cash flow from financing). At the end of Q4 11, our cash and marketable securities balance was approximately $478.5 million. Capital expenditures totaled $10.6 million for Q4 11, and depreciation was $7.6 million for Q4 11.

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On October 24, 2011, Nuance issued $690 million of 2.75% Convertible Debentures due November 1, 2031. Total proceeds, net of debt issuance costs of approximately $14.0 million, were $676.0 million. We used $200 million of the proceeds to repurchase 8.5 million shares of our common stock.
Days Sales Outstanding (DSO)
Beginning Q1 11, we have updated the manner in which we calculate DSO. Our updated calculation is as follows: Accounts receivable, net, divided by GAAP revenue for the period, multiplied by 90.
In Q4 11, DSO was 69 days, compared to 63 days in Q4 10. DSO increased due to exceptionally strong collections in Q4 10. In addition, DSO increased due to accounts receivable balances from acquisitions closed late in the quarter, which impacted DSO by 3 days. Below is a table providing historical DSO using this updated calculation:
                                                                 
    Q1 10     Q2 10     Q3 10     Q4 10     Q1 11     Q2 11     Q3 11     Q4 11  
DSO
    74       71       71       63       70       65       68       69  
Deferred Revenue
Total deferred revenue increased from $218.9 million at the end of Q4 10 to $276.0 million at the end of Q4 11, and current deferred revenue increased from $142.3 million to $185.6 million over the same period. The increase in deferred revenue was primarily attributable to set-up and implementation activities related to our hosted offerings, billings in excess of revenues earned on several large professional services implementation projects and maintenance and support contracts in Imaging and Enterprise.
Discussion of Q1 12 Guidance and Fiscal Year Outlook
Strength in our mobile & consumer and healthcare businesses will lead growth in fiscal 2012. We expect as well to benefit from improving performance in our enterprise business, as we saw in Q4 11, and a continuation of recent positive trends in our imaging business. Across our mobile & consumer, healthcare and imaging businesses, bookings and backlog from fiscal 2011 will enhance fiscal 2012 revenues.
Global interest in our mobile and consumer technologies and solutions has never been greater. We are benefiting from unprecedented response rates to our advertising and from our past investments in global language expansion. Revenues this year will include a materially greater proportion of mobile services, new product introductions, and a heightened interest in deeper strategic relationships. In particular, we have seen a significant and accelerating shift towards broader and more extensive engagements with partners, which involve a combination of licensing, network-based services and engineering and research services, spanning several years. We note, though, that the accounting for these arrangements tends to prolong revenue recognition.
Our healthcare business should benefit from a continuation of recent trends, including the momentum within our on-demand offerings, strong interest in our Dragon Medical product line in association with EHR usage and more robust purchasing of our radiology solutions. Nuance’s healthcare business will also enjoy revenues later in the fiscal year from our new clinical language understanding and analytics offerings that address the industry shift to the ICD-10 standard and support healthcare organizations in recouping appropriate reimbursement for the care provided.
The enterprise business will incorporate revenues from previously signed on-demand contracts with major brands, which have begun to offset the revenue decline associated with one on-demand customer. We also expect improved license revenues from continued increase in global demand for our core speech solutions, increased demand for voice biometrics for consumer identification and verification, and the

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introduction of several new solutions to address the multi-channel and mobile needs of our customers to address mobile customer care, text-based customer care, and business optimization through analytics. These new offerings will enable us to enhance the value we deliver to our customers and our existing channel partners, and also to forge relationships with new distribution partners.
Our imaging business will benefit from growth in demand for our MFP solutions, eCopy and Equitrac, as well as new releases of our PDF desktop products during the year. Our imaging business will also benefit from new combined scan and print solutions for our OEM partners, with specific implementations for legal, healthcare, education and government organizations. We will continue to leverage our on-premise product and technology portfolio into expanded cloud-based and mobile offerings. Imaging will also benefit from an expanded global footprint in sales and marketing, as well as leveraging the existing Nuance footprint and relationships in our key vertical markets, especially healthcare and legal.
Taking into account all the factors above, we expect Q1 12 non-GAAP revenues to be in the range of $380 million to $405 million. We expect GAAP revenues for Q1 12 to be in the range of $362 million to $387 million. For the full year, we expect FY 12 non-GAAP revenues between $1,660 million and $1,710 million. We expect GAAP revenues for FY 12 to be in the range of $1,598 million to $1,648 million.
Turning to expenses, we remind investors of our intention to fund investments in research and development, sales and professional services personnel to capture additional growth in FY 12. In particular, we are funding an unprecedented level of strategic engagements in our mobile market, where the demand for advanced mobile cloud-based services and joint research and development are growing rapidly. While these investments do contribute to growth in FY 12, they require staffing and expense in advance of revenues. Within healthcare, we are similarly investing in growth initiatives, intended to leverage our voice and clinical language understanding technologies with several strategic partners. As mentioned earlier, we have seen an unprecedented response to our advertising. Consequently, we have planned significant additional expenditures in this area in FY12, including about $10 million in the first quarter.
We also note that current models may not reflect the likely net cash interest expense, which is expected to be approximately $44 million for the year; and anticipated cash taxes expense, of approximately $34 million — $36 million for the year.
We therefore expect FY 12 GAAP EPS to be in the range of $0.08 to $0.15 and FY 12 non-GAAP EPS to be in the range of $1.55 to $1.62. We expect Q1 12 GAAP EPS to be in the range of ($0.02) to $0.02 and Q1 12 non-GAAP EPS to be in the range of $0.33 to $0.37.
Although we do not provide a specific forecast for cash flow from operations, we do expect in FY 12 to achieve strong cash flows, based upon increased revenues, strong margins and disciplined working capital practices.
This ends the prepared conference call remarks.
Definitions
Certain supplemental data provided in the prepared call remarks above are based upon internal Nuance definitions that are important for the reader to understand.
Annualized line run-rate in Nuance’s healthcare on-demand business. Nuance determines this run-rate using billed equivalent line counts in a given quarter, multiplied by four.

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Estimated 3-year value of total on-demand contracts. Nuance determines this value as of the end of the period reported, by using our best estimate of all anticipated future revenue streams under signed on-demand contracts then in place, whether or not they are guaranteed through a minimum commitment clause. Our best estimate is based on estimates used in evaluating the contracts and determining sales compensation, adjusted for changes in estimated launch dates, actual volumes achieved and other factors deemed relevant. For contracts with an expiration date beyond 3 years, we include only the value expected within 3 years. For other contracts, we assume renewal consistent with historic renewal rates unless there is a known cancellation. Investors should be aware that most of these contracts are priced by volume of usage and typically have no or low minimum commitments. Actual revenue could vary from our estimates due to factors such as cancellations, non-renewals or volume fluctuations.
Safe Harbor and Forward-Looking Statements
Statements in this document regarding revenue growth in fiscal 2012, strength in our mobile-consumer and healthcare businesses, improvements in our enterprise business, continued positive trends in our imaging business, investments in sales and marketing resources, new product offerings, increased mobile services revenue, momentum within our on-demand healthcare offerings, interest in our Dragon Medical products, increased sales of radiology solutions, improved license revenue in our enterprise business, organic growth in our imaging business, first quarter and fiscal 2012 financial performance, investments in research and development, sales and professional services personnel, funding of strategic engagements in our mobile market, demand for mobile cloud-based services, investments to leverage our voice and clinical language understanding technologies for our healthcare business, and Nuance managements’ future expectations, beliefs, goals, plans or prospects constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Any statements that are not statements of historical fact (including statements containing the words “believes,” “plans,” “anticipates,” “expects,” or “estimates” or similar expressions) should also be considered to be forward-looking statements. There are a number of important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements, including: fluctuations in demand for our existing and future products; economic conditions in the United States and internationally; our ability to control and successfully manage our expenses and cash position; the effects of competition, including pricing pressure; possible defects in our products and technologies; our ability to successfully integrate operations and employees of acquired businesses; the ability to realize anticipated synergies from acquired businesses; and the other factors described in our annual report on Form 10-K for the fiscal year ended September 30, 2010 and Nuance’s quarterly reports. Nuance disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.
The information included in this press release should not be viewed as a substitute for full GAAP financial statements.
Discussion of Non-GAAP Financial Measures
Management utilizes a number of different financial measures, both GAAP and non-GAAP, in analyzing and assessing the overall performance of the business, for making operating decisions and for forecasting and planning for future periods. Our annual financial plan is prepared both on a GAAP and non-GAAP basis, and the non-GAAP annual financial plan is approved by our board of directors. Continuous budgeting and forecasting for revenue and expenses are conducted on a consistent non-GAAP basis (in addition to GAAP) and actual results on a non-GAAP basis are assessed against the annual financial plan. The board of directors and management utilize these non-GAAP measures and results (in addition to the GAAP results) to determine our allocation of resources. In addition and as a consequence of the importance of these measures in managing the business, we use non-GAAP measures and results in the evaluation process to establish management’s compensation. For example, our annual bonus program payments are based upon the achievement of consolidated non-GAAP revenue and consolidated non-GAAP earnings per share financial targets. We consider the use of non-GAAP revenue helpful in understanding the performance of our business, as it excludes the purchase accounting impact on acquired deferred revenue and other acquisition-related adjustments to revenue. We also consider the use of non-GAAP earnings per share helpful in assessing the organic performance of the continuing operations of our business. By organic performance we mean performance as if we had owned an acquired business in the same period a year ago. By

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continuing operations we mean the ongoing results of the business excluding certain unplanned costs. While our management uses these non-GAAP financial measures as a tool to enhance their understanding of certain aspects of our financial performance, our management does not consider these measures to be a substitute for, or superior to, the information provided by GAAP revenue and earnings per share. Consistent with this approach, we believe that disclosing non-GAAP revenue and non-GAAP earnings per share to the readers of our financial statements provides such readers with useful supplemental data that, while not a substitute for GAAP revenue and earnings per share, allows for greater transparency in the review of our financial and operational performance. In assessing the overall health of the business during the three and twelve months ended September 30, 2011 and 2010, and, in particular, in evaluating our revenue and earnings per share, our management has either included or excluded items in six general categories, each of which are described below.
Acquisition-Related Revenue and Cost of Revenue.
The Company provides supplementary non-GAAP financial measures of revenue, which include revenue related to acquisitions, primarily from eCopy, Equitrac and SVOX for the three and twelve months ended September 30, 2011, that would otherwise have been recognized but for the purchase accounting treatment of these transactions. Non-GAAP revenue also includes revenue that the Company would have otherwise recognized had the Company not acquired intellectual property and other assets from the same customer. Because GAAP accounting requires the elimination of this revenue, GAAP results alone do not fully capture all of the Company’s economic activities. These non-GAAP adjustments are intended to reflect the full amount of such revenue. The Company includes non-GAAP revenue and cost of revenue to allow for more complete comparisons to the financial results of historical operations, forward-looking guidance and the financial results of peer companies. The Company believes these adjustments are useful to management and investors as a measure of the ongoing performance of the business because, although we cannot be certain that customers will renew their contracts, the Company historically has experienced high renewal rates on maintenance and support agreements and other customer contracts. Additionally, although acquisition-related revenue adjustments are non-recurring with respect to past acquisitions, the Company generally will incur these adjustments in connection with any future acquisitions.
Acquisition-Related Costs, Net.
In recent years, the Company has completed a number of acquisitions, which result in operating expenses which would not otherwise have been incurred. The Company provides supplementary non-GAAP financial measures, which exclude certain transition, integration and other acquisition-related expense items resulting from acquisitions, to allow more accurate comparisons of the financial results to historical operations, forward-looking guidance and the financial results of less acquisitive peer companies. The Company considers these types of costs and adjustments, to a great extent, to be unpredictable and dependent on a significant number of factors that are outside of the control of the Company. Furthermore, the Company does not consider these acquisition-related costs and adjustments to be related to the organic continuing operations of the acquired businesses and are generally not relevant to assessing or estimating the long-term performance of the acquired assets. In addition, the size, complexity and/or volume of past acquisitions, which often drives the magnitude of acquisition-related costs, may not be indicative of the size, complexity and/or volume of future acquisitions. By excluding acquisition-related costs and adjustments from our non-GAAP measures, management is better able to evaluate the Company’s ability to utilize its existing assets and estimate the long-term value that acquired assets will generate for the Company. The Company believes that providing a supplemental non-GAAP measure which excludes these items allows management and investors to consider the ongoing operations of the business both with, and without, such expenses.
These acquisition-related costs are included in the following categories: (i) transition and integration costs; (ii) professional service fees; and (iii) acquisition-related adjustments. Although these expenses are

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not recurring with respect to past acquisitions, the Company generally will incur these expenses in connection with any future acquisitions. These categories are further discussed as follows:
(i) Transition and integration costs. Transition and integration costs include retention payments, transitional employee costs, earn-out payments treated as compensation expense, as well as the costs of integration-related services provided by third parties.
(ii) Professional service fees. Professional service fees include direct costs of the acquisition, as well as post-acquisition legal and other professional service fees associated with disputes and regulatory matters related to acquired entities.
(iii) Acquisition-related adjustments. Acquisition-related adjustments include adjustments to acquisition-related items that are required to be marked to fair value each reporting period, such as contingent consideration, and other items related to acquisitions for which the measurement period has ended, such as gains or losses on settlements of pre-acquisition contingencies.
Amortization of Acquired Intangible Assets.
The Company excludes the amortization of acquired intangible assets from non-GAAP expense and income measures. These amounts are inconsistent in amount and frequency and are significantly impacted by the timing and size of acquisitions. Providing a supplemental measure which excludes these charges allows management and investors to evaluate results “as-if” the acquired intangible assets had been developed internally rather than acquired and, therefore, provides a supplemental measure of performance in which the Company’s acquired intellectual property is treated in a comparable manner to its internally developed intellectual property. Although the Company excludes amortization of acquired intangible assets from its non-GAAP expenses, the Company believes that it is important for investors to understand that such intangible assets contribute to revenue generation. Amortization of intangible assets that relate to past acquisitions will recur in future periods until such intangible assets have been fully amortized. Future acquisitions may result in the amortization of additional intangible assets.
Costs Associated with IP Collaboration Agreement.
In order to gain access to a third party’s extensive speech recognition technology and natural language and semantic processing technology, Nuance has entered into three IP collaboration agreements, with terms ranging between five and six years. Depending on the agreement, some or all intellectual property derived from these collaborations will be jointly owned by the two parties. For the majority of the developed intellectual property, Nuance will have sole rights to commercialize such intellectual property for periods ranging between two to six years, depending on the agreement. For non-GAAP purposes, Nuance considers these long-term contracts and the resulting acquisitions of intellectual property from this third-party over the agreements’ terms to be an investing activity, outside of its normal, organic, continuing operating activities, and is therefore presenting this supplemental information to show the results excluding these expenses. Nuance does not exclude from its non-GAAP results the corresponding revenue, if any, generated from these collaboration efforts. Although the Company’s bonus program and other performance-based incentives for executives are based on the non-GAAP results that exclude these costs, certain engineering senior management are responsible for execution and results of the collaboration agreement and have incentives based on those results.
Non-Cash Expenses.
The Company provides non-GAAP information relative to the following non-cash expenses: (i) stock-based compensation; (ii) certain accrued interest; and (iii) certain accrued income taxes. These items are further discussed as follows:

- 9 -


 

(i) Stock-based compensation. Because of varying available valuation methodologies, subjective assumptions and the variety of award types, the Company believes that the exclusion of stock-based compensation allows for more accurate comparisons of operating results to peer companies, as well as to times in the Company’s history when stock-based compensation was more or less significant as a portion of overall compensation than in the current period. The Company evaluates performance both with and without these measures because compensation expense related to stock-based compensation is typically non-cash and the options and restricted awards granted are influenced by the Company’s stock price and other factors such as volatility that are beyond the Company’s control. The expense related to stock-based awards is generally not controllable in the short-term and can vary significantly based on the timing, size and nature of awards granted. As such, the Company does not include such charges in operating plans. Stock-based compensation will continue in future periods.
(ii and iii) Certain accrued interest and income taxes. The Company also excludes certain accrued interest and certain accrued income taxes because the Company believes that excluding these non-cash expenses provides senior management, as well as other users of the financial statements, with a valuable perspective on the cash-based performance and health of the business, including the current near-term projected liquidity. These non-cash expenses will continue in future periods.
Other Expenses.
The Company excludes certain other expenses that are the result of unplanned events to measure operating performance and current and future liquidity both with and without these expenses; and therefore, by providing this information, the Company believes management and the users of the financial statements are better able to understand the financial results of what the Company considers to be its organic, continuing operations. Included in these expenses are items such as restructuring charges, asset impairments and other charges (credits), net. These events are unplanned and arose outside of the ordinary course of continuing operations. These items also include adjustments from changes in fair value of share-based instruments relating to the issuance of our common stock with security price guarantees payable in cash.
The Company believes that providing the non-GAAP information to investors, in addition to the GAAP presentation, allows investors to view the financial results in the way management views the operating results. The Company further believes that providing this information allows investors to not only better understand the Company’s financial performance, but more importantly, to evaluate the efficacy of the methodology and information used by management to evaluate and measure such performance.
Financial Tables Follow

- 10 -


 

Nuance Communications, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except per share amounts)
Unaudited
                                 
    Three months ended     Twelve months ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Revenues:
                               
Product and licensing
  $ 179,177     $ 138,232     $ 607,358     $ 473,460  
Professional services and hosting
    132,063       125,769       509,141       463,567  
Maintenance and support
    55,801       45,762       202,242       181,921  
 
                       
Total revenues
    367,041       309,763       1,318,741       1,118,948  
 
                       
 
                               
Cost of revenues:
                               
Product and licensing
    17,651       15,424       65,601       49,618  
Professional services and hosting
    93,052       74,376       341,055       280,725  
Maintenance and support
    11,412       7,934       38,057       31,269  
Amortization of intangible assets
    14,570       12,663       55,111       47,758  
 
                       
Total cost of revenues
    136,685       110,397       499,824       409,370  
 
                       
Gross profit
    230,356       199,366       818,917       709,578  
 
                       
 
                               
Operating expenses:
                               
Research and development
    49,479       38,274       179,377       152,071  
Sales and marketing
    80,622       69,528       306,439       266,208  
General and administrative
    43,332       33,418       147,603       122,061  
Amortization of intangible assets
    22,998       22,033       88,219       87,819  
Acquisition-related costs, net
    7,956       3,719       21,866       30,611  
Restructuring and other charges, net
    17,519       1,647       22,862       17,891  
 
                       
Total operating expenses
    221,906       168,619       766,366       676,661  
 
                       
 
                               
Income from operations
    8,450       30,747       52,551       32,917  
 
                               
Other expense, net
    (6,798 )     (15,067 )     (22,534 )     (33,982 )
 
                       
 
                               
Income (loss) before income taxes
    1,652       15,680       30,017       (1,065 )
 
                               
Provision (benefit) for income taxes
    6,761       13,575       (8,221 )     18,034  
 
                       
 
                               
Net income (loss)
  $ (5,109 )   $ 2,105     $ 38,238     $ (19,099 )
 
                       
 
                               
Net income (loss) per share:
                               
Basic
  $ (0.02 )   $ 0.01     $ 0.13     $ (0.07 )
 
                       
Diluted
  $ (0.02 )   $ 0.01     $ 0.12     $ (0.07 )
 
                       
 
                               
Weighted average common shares outstanding:
                               
Basic
    306,541       293,971       302,277       287,412  
 
                       
Diluted
    306,541       307,382       315,960       287,412  
 
                       

- 11 -


 

Nuance Communications, Inc.
Condensed Consolidated Balance Sheets
(in thousands)
Unaudited
                 
    September 30, 2011     September 30, 2010  
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 447,224     $ 516,630  
Restricted cash
    6,799       24,503  
Marketable securities
    31,244       5,044  
Accounts receivable, net
    280,186       217,587  
Acquired unbilled accounts receivable
    670       7,412  
Prepaid expenses and other current assets
    88,804       70,466  
 
           
Total current assets
    854,927       841,642  
 
               
Land, building and equipment, net
    78,218       62,083  
Marketable securities
          28,322  
Goodwill
    2,347,880       2,077,943  
Intangible assets, net
    731,577       685,865  
Other assets
    82,691       73,844  
 
           
Total assets
  $ 4,095,293     $ 3,769,699  
 
           
 
               
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
Current liabilities:
               
Current portion of long-term debt and capital leases
  $ 6,905     $ 7,764  
Contingent and deferred acquisition payments
    23,783       2,131  
Accounts payable and accrued expenses
    258,777       230,237  
Deferred and unearned revenue
    185,605       142,340  
 
           
Total current liabilities
    475,070       382,472  
 
               
Long-term portion of debt and capital leases
    853,020       851,014  
Long-term deferred revenue
    90,382       76,598  
Other long term liabilities
    183,450       162,419  
 
           
Total liabilities
    1,601,922       1,472,503  
 
           
 
               
Stockholders’ equity
    2,493,371       2,297,196  
 
           
Total liabilities and stockholders’ equity
  $ 4,095,293     $ 3,769,699  
 
           

- 12 -


 

Nuance Communications, Inc.
Consolidated Statements of Cash Flows
(in thousands)
Unaudited
                                 
    Three months ended     Twelve months ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
Cash flows from operating activities:
                               
Net income (loss)
  $ (5,109 )   $ 2,105     $ 38,238     $ (19,099 )
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
                               
Depreciation and amortization
    45,214       40,418       170,933       157,156  
Stock-based compensation
    37,791       27,271       147,296       100,139  
Non-cash interest expense
    2,986       3,209       12,510       12,955  
Non-cash restructuring and other expense
    11,725             11,725       6,833  
Deferred tax (benefit) provision
    (8,163 )     6,063       (43,890 )     3,742  
Other
    12,233       (95 )     16,492       1,576  
Changes in operating assets and liabilities, net of effects from acquisitions:
                               
Accounts receivable
    (21,851 )     12,250       (25,530 )     (773 )
Prepaid expenses and other assets
    5,302       1,029       (11,793 )     (3,840 )
Accounts payable
    1,806       8,670       (8,193 )     4,710  
Accrued expenses and other liabilities
    3,175       1,065       (6,775 )     (6,760 )
Deferred revenue
    12,795       9,599       56,398       39,643  
 
                       
Net cash provided by operating activities
    97,904       111,584       357,411       296,282  
 
                       
Cash flows from investing activities:
                               
Capital expenditures
    (10,640 )     (9,690 )     (34,907 )     (25,974 )
Payments for acquisitions, net of cash acquired
    (82,991 )     (47,847 )     (402,290 )     (203,729 )
Payments for equity investments
                      (14,970 )
Purchases of marketable securities
          (33,529 )     (10,776 )     (33,529 )
Proceeds from sales and maturities of marketable securities
    5,000             11,650        
Payments for acquired technology
    (6,000 )     (450 )     (6,715 )     (15,300 )
Change in restricted cash balance
                17,184       (22,070 )
 
                       
Net cash used in investing activities
    (94,631 )     (91,516 )     (425,854 )     (315,572 )
 
                       
Cash flows from financing activities:
                               
Payments of debt and capital leases
    (1,671 )     (2,084 )     (7,535 )     (8,460 )
Payments of debt issuance costs
    (2,553 )           (2,553 )      
Proceeds from issuance of common stock, net of issuance costs
                      12,350  
Payments of other long-term liabilities
    (2,849 )     (2,550 )     (10,643 )     (9,870 )
Proceeds on settlement of share-based derivatives, net
          915       9,414       7,306  
Excess tax benefits on employee equity awards
    9,300       1,060       17,520       1,060  
Proceeds from issuance of common stock from employee stock plans
    14,955       6,678       36,667       29,510  
Cash used to net share settle employee equity awards
    (6,881 )     (3,977 )     (36,908 )     (22,016 )
 
                       
Net cash provided by financing activities
    10,301       42       5,962       9,880  
 
                       
Effects of exchange rate changes on cash and cash equivalents
    (13,331 )     4,446       (6,925 )     (998 )
 
                       
Net increase (decrease) in cash and cash equivalents
    243       24,556       (69,406 )     (10,408 )
Cash and cash equivalents at beginning of period
    446,981       492,074       516,630       527,038  
 
                       
Cash and cash equivalents at end of period
  $ 447,224     $ 516,630     $ 447,224     $ 516,630  
 
                       

- 13 -


 

Nuance Communications, Inc.
Supplemental Financial Information — GAAP to Non-GAAP Reconciliations
(in thousands, except per share amounts)
Unaudited
                                 
    Three months ended     Twelve months ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
GAAP revenue
  $ 367,041     $ 309,763     $ 1,318,741     $ 1,118,948  
Acquisition-related revenue adjustments: product and licensing
    22,140       12,351       53,961       57,077  
Acquisition-related revenue adjustments: professional services and hosting
    7,844       1,820       15,429       11,452  
Acquisition-related revenue adjustments: maintenance and support
    2,510       924       5,807       8,193  
 
                       
Non-GAAP revenue
  $ 399,535     $ 324,858     $ 1,393,938     $ 1,195,670  
 
                       
 
                               
GAAP cost of revenue
  $ 136,685     $ 110,397     $ 499,824     $ 409,370  
Cost of revenue from amortization of intangible assets
    (14,570 )     (12,663 )     (55,111 )     (47,758 )
Cost of revenue adjustments: product and licensing (1,2)
    2,680       2,552       9,487       11,472  
Cost of revenue adjustments: professional services and hosting (1,2)
    (7,300 )     (2,182 )     (26,864 )     (9,268 )
Cost of revenue adjustments: maintenance and support (1,2)
    (641 )     (174 )     (2,186 )     (756 )
 
                       
Non-GAAP cost of revenue
  $ 116,854     $ 97,930     $ 425,150     $ 363,060  
 
                       
 
                               
GAAP gross profit
  $ 230,356     $ 199,366     $ 818,917     $ 709,578  
Gross profit adjustments
    52,325       27,562       149,871       123,032  
 
                       
Non-GAAP gross profit
  $ 282,681     $ 226,928     $ 968,788     $ 832,610  
 
                       
 
                               
GAAP income from operations
  $ 8,450     $ 30,747     $ 52,551     $ 32,917  
Gross profit adjustments
    52,325       27,562       149,871       123,032  
Research and development (1)
    6,101       2,650       24,289       9,381  
Sales and marketing (1)
    10,516       8,339       43,264       38,152  
General and administrative (1)
    13,226       13,235       49,707       40,779  
Amortization of intangible assets
    22,998       22,033       88,219       87,819  
Costs associated with IP collaboration agreements
    5,250       4,521       19,750       16,729  
Acquisition-related costs, net
    7,956       3,719       21,866       30,611  
Restructuring and other charges, net
    17,519       1,647       22,862       17,891  
 
                       
Non-GAAP income from operations
  $ 144,341     $ 114,453     $ 472,379     $ 397,311  
 
                       
 
                               
GAAP provision (benefit) for income taxes
  $ 6,761     $ 13,575     $ (8,221 )   $ 18,034  
Non-cash taxes
    (2,161 )     (11,573 )     26,620       (4,801 )
 
                       
Non-GAAP provision for income taxes
  $ 4,600     $ 2,002     $ 18,399     $ 13,233  
 
                       
 
                               
GAAP net income (loss)
  $ (5,109 )   $ 2,105     $ 38,238     $ (19,099 )
Acquisition-related adjustment — revenue (2)
    32,494       15,095       75,197       76,722  
Acquisition-related adjustment — cost of revenue (2)
    (2,687 )     (3,243 )     (10,473 )     (13,275 )
Acquisition-related costs, net
    7,956       3,719       21,866       30,611  
Cost of revenue from amortization of intangible assets
    14,570       12,663       55,111       47,758  
Amortization of intangible assets
    22,998       22,033       88,219       87,819  
Non-cash stock-based compensation (1)
    37,791       27,271       147,296       100,139  
Non-cash interest expense, net
    2,986       3,209       12,510       12,955  
Non-cash income taxes
    2,161       11,573       (26,620 )     4,801  
Costs associated with IP collaboration agreements
    5,250       4,521       19,750       16,729  
Change in fair value of share-based instruments
    (2,386 )     (309 )     (13,230 )     (3,972 )
Restructuring and other charges, net
    17,519       1,647       22,862       17,891  
 
                       
Non-GAAP net income
  $ 133,543     $ 100,284     $ 430,726     $ 359,079  
 
                       
 
                               
Non-GAAP diluted net income per share
  $ 0.42     $ 0.33     $ 1.36     $ 1.19  
 
                       
 
                               
Diluted weighted average common shares outstanding
    319,198       307,382       315,960       302,657  
 
                       

- 14 -


 

Nuance Communications, Inc.
Supplemental Financial Information — GAAP to Non-GAAP Reconciliations, continued
(in thousands)
Unaudited
                                 
    Three months ended     Twelve months ended  
    September 30,     September 30,  
    2011     2010     2011     2010  
(1) Non-Cash Stock-Based Compensation
                               
Cost of product and licensing
  $ 7     $ 3     $ 36     $ 28  
Cost of professional services and hosting
    7,300       2,870       27,814       11,043  
Cost of maintenance and support
    641       174       2,186       756  
Research and development
    6,101       2,650       24,289       9,381  
Sales and marketing
    10,516       8,339       43,264       38,152  
General and administrative
    13,226       13,235       49,707       40,779  
 
                       
Total
  $ 37,791     $ 27,271     $ 147,296     $ 100,139  
 
                       
 
                               
(2) Acquisition-Related Revenue and Cost of Revenue
                               
Revenue
  $ 32,494     $ 15,095     $ 75,197     $ 76,722  
Cost of product and licensing
    (2,687 )     (2,555 )     (9,523 )     (11,500 )
Cost of professional services and hosting
          (688 )     (950 )     (1,775 )
 
                       
Total
  $ 29,807     $ 11,852     $ 64,724     $ 63,447  
 
                       

- 15 -


 

Nuance Communications, Inc.
Supplemental Financial Information — GAAP to Non-GAAP Reconciliations, continued
(in millions)
Unaudited
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Total Revenue
                                                       
GAAP Revenue
  $ 309.8     $ 1,118.9     $ 303.8     $ 319.0     $ 328.9     $ 367.0     $ 1,318.7  
Adjustment
  $ 15.1     $ 76.7     $ 13.4     $ 13.0     $ 16.2     $ 32.5     $ 75.2  
 
                                         
Non-GAAP Revenue
  $ 324.9     $ 1,195.7     $ 317.3     $ 332.0     $ 345.1     $ 399.5     $ 1,393.9  
 
                                         
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Healthcare
                                                       
GAAP Revenue
  $ 119.8     $ 444.6     $ 117.4     $ 120.7     $ 135.4     $ 141.7     $ 515.2  
Adjustment
  $ 1.5     $ 4.7     $ 0.4     $ 0.3     $ 3.9     $ 7.0     $ 11.6  
 
                                         
Non-GAAP Revenue
  $ 121.3     $ 449.3     $ 117.8     $ 121.0     $ 139.3     $ 148.7     $ 526.8  
 
                                         
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Mobile & Consumer
                                                       
GAAP Revenue
  $ 89.2     $ 297.3     $ 86.1     $ 93.1     $ 91.6     $ 107.9     $ 378.7  
Adjustment
  $ 1.0     $ 12.1     $ 1.6     $ 0.6     $ 1.5     $ 10.9     $ 14.6  
 
                                         
Non-GAAP Revenue
  $ 90.2     $ 309.4     $ 87.7     $ 93.7     $ 93.1     $ 118.7     $ 393.3  
 
                                         
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Enterprise
                                                       
GAAP Revenue
  $ 76.6     $ 293.9     $ 71.1     $ 72.3     $ 68.5     $ 79.9     $ 291.8  
Adjustment
  $ 1.4     $ 2.2     $ 1.4     $ 1.7     $ 1.4     $ 0.1     $ 4.6  
 
                                         
Non-GAAP Revenue
  $ 78.0     $ 296.1     $ 72.5     $ 74.0     $ 69.9     $ 80.0     $ 296.4  
 
                                         
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Imaging Revenue
                                                       
GAAP Revenue
  $ 24.2     $ 83.1     $ 29.2     $ 32.8     $ 33.4     $ 37.6     $ 133.0  
Adjustment
  $ 11.2     $ 57.7     $ 10.0     $ 10.4     $ 9.4     $ 14.6     $ 44.4  
 
                                         
Non-GAAP Revenue
  $ 35.4     $ 140.8     $ 39.3     $ 43.2     $ 42.8     $ 52.1     $ 177.4  
 
                                         
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Product and Licensing Revenue
                                                       
GAAP Revenue
  $ 138.2     $ 473.5     $ 133.8     $ 141.6     $ 152.7     $ 179.2     $ 607.4  
Adjustment
  $ 12.4     $ 57.2     $ 11.1     $ 11.1     $ 9.6     $ 22.1     $ 54.0  
 
                                         
Non-GAAP Revenue
  $ 150.6     $ 530.7     $ 145.0     $ 152.7     $ 162.3     $ 201.3     $ 661.3  
 
                                         
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Professional Services Revenue
                                                       
GAAP Revenue
  $ 45.2     $ 153.9     $ 38.8     $ 41.0     $ 37.2     $ 39.0     $ 156.0  
Adjustment
  $ 0.8     $ 1.8     $ 0.1     $ 0.2     $ 0.5     $ 0.2     $ 1.0  
 
                                         
Non-GAAP Revenue
  $ 46.0     $ 155.7     $ 38.9     $ 41.2     $ 37.7     $ 39.2     $ 157.0  
 
                                         
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Hosting Revenue
                                                       
GAAP Revenue
  $ 80.6     $ 309.7     $ 84.0     $ 87.9     $ 88.2     $ 93.1     $ 353.1  
Adjustment
  $ 1.0     $ 9.5     $ 1.1     $ 1.0     $ 4.6     $ 7.6     $ 14.4  
 
                                         
Non-GAAP Revenue
  $ 81.6     $ 319.3     $ 85.1     $ 88.9     $ 92.8     $ 100.7     $ 367.5  
 
                                         
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Maintenance and Support Revenue
                                                       
GAAP Revenue
  $ 45.8     $ 181.9     $ 47.2     $ 48.5     $ 50.8     $ 55.8     $ 202.2  
Adjustment
  $ 0.9     $ 8.2     $ 1.1     $ 0.8     $ 1.5     $ 2.5     $ 5.8  
 
                                         
Non-GAAP Revenue
  $ 46.7     $ 190.1     $ 48.2     $ 49.2     $ 52.3     $ 58.3     $ 208.0  
 
                                         
Schedules may not add due to rounding.

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Nuance Communications, Inc.
Supplemental Non-Financial Information
Unaudited
                                         
    Q4   Q1   Q2   Q3   Q4
    2010   2011   2011   2011   2011
Annualized Line Run-Rate in Nuance’s Healthcare On-Demand Business (in billions)
    3.349       3.554       3.650       3.706       3.999  
 
                                       
Estimated 3-year Value of Total On-Demand Contracts (in millions)
    1,143.2       1,174.4       1,225.5       1,312.4       1,332.3  
Nuance Communications, Inc.
Supplemental Financial Information – GAAP to Non-GAAP Reconciliations, continued
(in millions)
Unaudited
                                                         
    Q4     FY     Q1     Q2     Q3     Q4     FY  
    2010     2010     2011     2011     2011     2011     2011  
Total segment revenues
  $ 324.9     $ 1,195.7     $ 317.3     $ 332.0     $ 345.1     $ 399.5     $ 1,393.9  
Acquisition related revenue
    (15.1 )     (76.7 )     (13.4 )     (13.0 )     (16.2 )     (32.5 )     (75.2 )
 
                                         
Total consolidated revenues
  $ 309.8     $ 1,118.9     $ 303.8     $ 319.0     $ 328.9     $ 367.0     $ 1,318.7  
 
                                         
 
                                                       
Total segment profit
  $ 134.6     $ 485.3     $ 117.6     $ 133.0     $ 146.9     $ 175.3     $ 572.7  
Corporate expenses and other, net
    (20.2 )     (88.0 )     (20.7 )     (23.9 )     (24.7 )     (30.9 )     (100.3 )
Acquisition related revenues and cost of revenue adjustments
    (11.9 )     (63.4 )     (10.8 )     (10.5 )     (13.6 )     (29.8 )     (64.7 )
Non-cash stock-based compensation
    (27.3 )     (100.1 )     (32.1 )     (43.6 )     (33.8 )     (37.8 )     (147.3 )
Amortization of intangible assets
    (34.7 )     (135.6 )     (36.0 )     (35.7 )     (34.1 )     (37.6 )     (143.3 )
Acquisition related costs, net
    (3.7 )     (30.6 )     (3.0 )     (2.3 )     (8.6 )     (8.0 )     (21.9 )
Restructuring and other charges, net
    (1.6 )     (17.9 )     (2.1 )     (2.4 )     (0.9 )     (17.5 )     (22.9 )
Costs associated with IP collaboration agreements
    (4.5 )     (16.7 )     (4.6 )     (4.6 )     (5.3 )     (5.3 )     (19.8 )
In-process research and development
    0.0       0.0       0.0       0.0       0.0       0.0       0.0  
Other expense, net
    (15.1 )     (34.0 )     (2.3 )     (5.8 )     (7.7 )     (6.8 )     (22.5 )
 
                                         
Consolidated income before income taxes
  $ 15.7     $ (1.1 )   $ 6.0     $ 4.1     $ 18.2     $ 1.7     $ 30.0  
 
                                         

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Nuance Communications, Inc.
Reconciliation of Supplemental Financial Information
GAAP and non-GAAP Revenue and Net Income per Share Guidance
(in thousands, except per share amounts)
Unaudited
                 
    Three months ended  
    December 31, 2011  
    Low     High  
GAAP revenue
  $ 362,000     $ 387,000  
Acquisition-related adjustment — revenue
    18,000       18,000  
 
           
Non-GAAP revenue
  $ 380,000     $ 405,000  
 
               
GAAP net loss per share
  $ (0.02 )   $ 0.02  
Acquisition-related adjustment — revenue
    0.06       0.06  
Acquisition-related adjustment — cost of revenue
    (0.01 )     (0.01 )
Acquisition-related costs, net
    0.03       0.03  
Cost of revenue from amortization of intangible assets
    0.04       0.04  
Amortization of intangible assets
    0.07       0.07  
Non-cash stock-based compensation
    0.10       0.10  
Non-cash interest expense
    0.02       0.02  
Non-cash income taxes
    0.01       0.01  
Costs associated with IP collaboration agreements
    0.02       0.02  
Restructuring and other charges, net
    0.01       0.01  
 
           
Non-GAAP net income per share
  $ 0.33     $ 0.37  
 
           
 
               
Shares used in computing GAAP and non-GAAP net income per share:
               
Weighted average common shares: basic
    304,500       304,500  
 
           
Weighted average common shares: diluted
    321,500       321,500  
 
           

- 18 -


 

Nuance Communications, Inc.
Reconciliation of Supplemental Financial Information
GAAP and non-GAAP Revenue and Net Income per Share Guidance
(in thousands, except per share amounts)
Unaudited
                 
    Twelve months ended  
    September 30, 2012  
    Low     High  
GAAP revenue
  $ 1,598,000     $ 1,648,000  
Acquisition-related adjustment — revenue
    62,000       62,000  
 
           
Non-GAAP revenue
  $ 1,660,000     $ 1,710,000  
 
               
GAAP net income per share
  $ 0.08     $ 0.15  
Acquisition-related adjustment — revenue
    0.19       0.19  
Acquisition-related adjustment — cost of revenue
    (0.02 )     (0.02 )
Acquisition-related costs, net
    0.08       0.08  
Cost of revenue from amortization of intangible assets
    0.17       0.17  
Amortization of intangible assets
    0.26       0.26  
Non-cash stock-based compensation
    0.46       0.46  
Non-cash interest expense
    0.10       0.10  
Non-cash income taxes
    0.15       0.15  
Costs associated with IP collaboration agreements
    0.06       0.06  
Restructuring and other charges, net
    0.02       0.02  
 
           
Non-GAAP net income per share
  $ 1.55     $ 1.62  
 
           
 
               
Shares used in computing GAAP and non-GAAP net income per share:
               
Weighted average common shares: basic
    312,000       312,000  
 
           
Weighted average common shares: diluted
    328,500       328,500  
 
           

- 19 -