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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

Form 10-Q

Mark One
x
Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 for the quarterly period ended June 30, 2011; or
   
o
Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 for the transition period from ________________ to ________ ___________.

Commission File No. 333-138430
 
CYBERDEFENDER CORPORATION
(Exact name of registrant as specified in its charter)
 
Delaware
 
65-1205833
(State or other jurisdiction of 
 
(I.R.S. Employer Identification No.)
incorporation or organization)
   
 
617 West 7th Street, 10th Floor, Los Angeles, California 90017
(Address of principal executive offices)
 
(213) 689-8631
(Registrant’s telephone number, including area code)

(Former name, former address and former fiscal year if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  x Yes oNo

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). o Yes o No (The registrant is not yet subject to this requirement.)

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
 
Large accelerated filer
o
 
Accelerated filer
o
         
Non-accelerated filer
o
(Do not check if a smaller reporting company)
Smaller reporting company
x
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
o Yes x No

As of August 12, 2011, 26,170,370 shares of the registrant’s common stock, $0.001 par value, were outstanding.
 
 
 

 
 
CYBERDEFENDER CORPORATION
FORM 10-Q
June 30, 2011

TABLE OF CONTENTS

PART I. FINANCIAL INFORMATION
 
Page Number
     
Item 1. Financial Statements (Unaudited)
   
     
Condensed Balance Sheets - June 30, 2011 and December 31, 2010
 
1
     
Condensed Statements of Operations - For the three and six months ended June 30, 2011 and 2010
 
2
     
Condensed Statements of Cash Flows - For the six months ended June 30, 2011 and 2010
 
3
     
Notes to Condensed Financial Statements
 
5
     
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
20
     
Item 3. Quantitative and Qualitative Disclosures About Market Risk
 
27
     
Item 4T. Controls and Procedures
 
28
     
PART II. OTHER INFORMATION
   
     
Item 1. Legal Proceedings
 
29
     
Item 1A. Risk Factors
 
29
     
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
 
29
     
Item 3. Defaults Upon Senior Securities
 
29
     
Item 5. Other Information
 
29
     
Item 6. Exhibits
 
30
     
Signatures
 
31
 
 
 

 
 
Part I. FINANCIAL INFORMATION
Item 1. Financial Statements (Unaudited)
   
CYBERDEFENDER CORPORATION
CONDENSED BALANCE SHEETS
(UNAUDITED)
 
   
June 30,
   
December 31,
 
   
2011
   
2010
 
ASSETS
           
Current assets
           
Cash
  $ 1,780,231     $ 2,649,061  
Restricted cash
    2,250,000       3,079,394  
Accounts receivable
    1,046,354       2,385,920  
Deferred financing costs, current
    147,376       103,484  
Prepaid expenses
    252,966       195,258  
Deferred charges, current
    470,652       1,147,764  
                 
Total current assets
    5,947,579       9,560,881  
                 
Property and equipment, net
    1,620,952       1,742,675  
Deferred financing costs, net of current portion
    -       6,377  
Deferred charges, net of current portion
    72,976       402,772  
Other assets
    252,196       269,314  
                 
Total assets
  $ 7,893,703     $ 11,982,019  
                 
LIABILITIES AND STOCKHOLDERS’ DEFICIT
               
Current liabilities:
               
Accounts payable
  $ 5,964,537     $ 6,275,896  
Accounts payable and accrued expenses – related party
    3,434,645       1,447,257  
Accrued expenses
    1,922,522       1,788,435  
Deferred revenue, current
    13,932,184       11,342,211  
Convertible notes payable – related party, net of discount
    9,595,581       -  
Capital lease obligations, current
   
131,722
     
137,435
 
             
Total current liabilities
    34,981,191       20,991,234  
                 
Deferred rent
    798,388       466,920  
Deferred revenue, less current portion
    4,746,841       4,116,442  
Convertible notes payable – related party, net of discount
    -       9,825,056  
Capital lease obligations, less current portion
    111,224       168,572  
                 
Total liabilities
    40,637,644       35,568,224  
                 
Commitments and contingencies
               
                 
Stockholders’ deficit:
               
Preferred stock, par value $0.001; 10,000,000 shares authorized; no shares issued and outstanding at
   June 30, 2011 and December 31, 2010, respectively
    -       -  
Common stock, no par value; 100,000,000 shares authorized 28,170,370 and 27,327,702 shares issued
   and outstanding at June 30, 2011 and December 31, 2010, respectively
    28,170       27,328  
Additional paid-in capital
    64,317,804       60,926,037  
Accumulated deficit
    (97,089,915 )     (84,539,570 )
                 
Total stockholders’ deficit
    (32,743,941 )     (23,586,205 )
                 
Total liabilities and stockholders’ deficit
  $ 7,893,703     $ 11,982,019  
 
See accompanying notes to condensed financial statements
 
 
1

 
 
CYBERDEFENDER CORPORATION
CONDENSED STATEMENTS OF OPERATIONS
(UNAUDITED)

   
For the Three Months Ended
   
For the Six Months Ended
 
   
June 30,
   
June 30,
   
June 30,
   
June 30,
 
   
2011
   
2010
   
2011
   
2010
 
Net revenue:
 
 
   
 
             
Services
  $ 8,526,646     $ 5,184,857     $ 18,537,424     $ 9,664,261  
Software and other
    4,193,951       4,527,729       9,559,066       9,525,655  
   Total net revenue
    12,720,597       9,712,586       28,096,490       19,189,916  
Cost of revenue:
                               
Services
    5,826,779       3,800,144       12,653,239       6,731,983  
Software and other
    272,080       213,657       575,139       436,868  
   Total cost of revenue
    6,098,859       4,013,801       13,228,378       7,168,851  
                                 
Gross profit
    6,621,738       5,698,785       14,868,112       12,021,065  
                                 
Operating expenses:
                               
Media and marketing services
    5,639,908       5,421,145       11,929,673       10,083,979  
Media and marketing services – related party
    330,900       6,555,963       686,232       12,123,060  
Product development
    828,492       963,392       1,762,762       1,715,519  
Selling, general and administrative
    5,428,207       3,722,577       10,964,283       7,149,533  
Depreciation and amortization
    113,503       54,903       205,356       75,145  
Total operating expenses
    12,341,010       16,717,980       25,548,306       31,147,236  
                                 
Loss from operations
    (5,719,272 )     (11,019,195 )     (10,680,194 )     (19,126,171 )
                                 
Interest expense – related party
    (886,478     (276,898 )     (1,754,101 )     (276,698 )
Interest expense, net
    (8,316 )     (713,850 )     (13,333 )     (933,219 )
Loss on securities modifications
    -       -       (102,717 )     -  
                                 
Net loss
  $ (6,614,066 )   $ (12,009,943 )   $ (12,550,345 )   $ (20,336,088 )
                                 
Basic and fully diluted net loss per share
  $ (0.23 )   $ (0.45 )   $ (0.45 )   $ (0.78 )
                                 
Weighted average shares outstanding:
                               
Basic and fully diluted
    28,149,446       26,427,048       27,876,411       26,094,502  

See accompanying notes to condensed financial statements
 
 
2

 
 
CYBERDEFENDER CORPORATION
CONDENSED STATEMENTS OF CASH FLOWS
(UNAUDITED)

   
For the Six Months Ended
 
   
June 30,
2011
   
June 30,
2010
 
OPERATING ACTIVITIES:
           
Net loss
  $ (12,550,345 )   $ (20,336,088 )
Adjustments to reconcile net loss to net cash used in operating activities:
               
Amortization of debt discount
    -       621,000  
Amortization of debt discount – related party
    1,384,883       151,071  
Provision for doubtful accounts receivables
    -       165,330  
Depreciation and amortization
    205,356       75,145  
Compensation expense from vested stock options
    450,726       390,314  
Amortization of deferred financing costs
    35,098       245,835  
Warrants issued for media and marketing services – related party
    -       11,958,816  
Shares and warrants issued for services
    354,147       549,543  
Loss on securities modifications
    102,717       -  
Loss on disposal of fixed assets
    12,241       -  
Changes in operating assets and liabilities:
               
Restricted cash
    829,394       (493,187 )
Accounts receivable
    1,339,566       (822,571 )
Prepaid expenses
    (57,708 )     86,406  
Deferred charges
    1,006,908       715,684  
Other assets
    17,118       (42,423 )
Accounts payable and accrued expenses
    356,477       2,180,182  
Accounts payable and accrued expenses – related party
    1,987,388       80,254  
Deferred revenue
    3,220,372       1,302,288  
Cash Flows Used In Operating Activities:
    (1,305,662 )     (3,172,401 )
                 
INVESTING ACTIVITIES:
               
Purchase of property and equipment
    (91,452     (424,631 )
Cash Flows Used In Investing Activities
    (91,452     (424,631 )
                 
FINANCING ACTIVITIES:
               
Proceeds from convertible notes payable and notes payable, net of costs
    -       4,948,982  
Principal payments on capital lease obligations
    (67,483 )     (50,882 )
Proceeds from exercise of stock options
    6,929       53,765  
Proceeds from exercise of stock warrants, net of placement fees
    588,838       184,175  
Cash Flows Provided by Financing Activities
    528,284       5,136,040  
                 
NET INCREASE/(DECREASE) IN CASH
    (868,830     1,539,008  
                 
CASH, beginning of period
    2,649,061       3,357,510  
                 
CASH, end of period
  $ 1,780,231     $ 4,896,518  

See accompanying notes to condensed financial statements

 
3

 
 
CYBERDEFENDER CORPORATION
CONDENSED STATEMENTS OF CASH FLOWS
(UNAUDITED)

   
For the Six Months Ended
 
   
June 30,
2011
   
June 30,
2010
 
Supplemental disclosures of cash flow information:
           
Income taxes paid
  $ 800     $ 800  
Cash paid for interest
  $ 13,395     $ 121,501  
                 
Supplemental schedule of non-cash investing and financing activities:
               
Discount on note payable
  $ 1,889,252     $ 908,571  
Property and equipment acquired through capital lease obligations
  $ 4,422     $ 260,292  
Conversion of notes payable and accrued interest to common stock
  $ -     $ 2,313,139  
Conversion of interest and fees to debt
  $ 274,894     $ -  

See accompanying notes to condensed financial statements
 
 
4

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)
 
NOTE 1 - INTERIM FINANCIAL STATEMENTS

These unaudited interim financial statements have been prepared by CyberDefender Corporation (the “Company”) pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) for interim financial statements.  The information furnished herein reflects all adjustments (consisting of normal recurring accruals and adjustments) that are, in the opinion of management, necessary to fairly present the operating results for the respective periods.  Certain information and footnote disclosures normally present in annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) have been omitted pursuant to such rules and regulations.  These unaudited interim financial statements should be read in conjunction with the audited financial statements and footnotes for the Company for its year ended December 31, 2010 included in the Company’s Annual Report on Form 10-K.  The results for the six-month interim period ended June 30, 2011 are not necessarily indicative of the results to be expected for the full year ending December 31, 2011.

NOTE 2 - NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Organization and Business
The Company, based in Los Angeles, California, develops and markets remote LiveTech support services, antimalware software, identity protection services, online backup services and computer optimization software to the consumer and small business market. The Company markets its products directly to consumers through multiple channels including television, radio, the Internet and print. The Company’s goal is to be a leading provider of advanced solutions to protect consumers and small businesses against threats such as Internet viruses, spyware and identity theft, and to provide remote technical resolution services.

Our software products include CyberDefender Early Detection Center, a comprehensive antispyware and antivirus security suite, and CyberDefender Registry Cleaner, a computer optimization suite.  Both products are compatible with Windows XP, Vista and 7.

CyberDefender also provides LiveTech services 24 hours a day and 365 days a year. Our technicians are available to address computer problems that cannot be resolved with simple do-it-yourself software.  Our technicians connect to customers’ computers using a popular remote access software and provide our customers with quick and reliable computer repair.  Repair and optimization services include (but are not limited to) malware removal, speed optimization, software updates, file backup, privacy optimization and hardware troubleshooting.

Liquidity and Going Concern
The Company has experienced operating losses for the last five fiscal years.  Management has implemented plans to continue to build its revenue base, expand sales and marketing and improve operations, however, through June 30, 2011, the Company continued to operate at negative cash flow.  For the six months ended June 30, 2011 and the year ended December 31, 2010, the Company has incurred a net loss of $12.6 million and $39.6 million, respectively.  As of June 30, 2011 and December 31, 2010, the Company had an accumulated deficit in retained earnings of $97.1 million and $84.5 million, respectively.  To date, the Company's operations have been primarily financed through debt and equity proceeds from private placement offerings.  As part of the Company’s strategic repositioning, the Company’s board of directors is engaged in a search for a new chief executive officer.  The board of directors has appointed Kevin Harris, the Company’s chief financial officer and secretary, as interim chief executive officer until a permanent chief executive officer is appointed.  The appointment of Mr. Harris followed the resignations, on August 1, 2011, of Gary Guseinov from his positions as chief executive officer and chairman of the board of directors. . The Company believes that its repositioning strategy will allow the Company to rely on its strong direct to consumer marketing expertise to strengthen its position as a leading provider of remote technical support services.  However, the implementation of the new strategy will depend upon the Company’s ability to secure additional financing.

Subsequent to the close of the second quarter, the Company closed a $1.5 million private offering of subordinated convertible promissory notes to accredited investors as described in Note 9 below. The Company believes, but cannot ensure, that the $1.5 million will be sufficient to permit the Company to continue to operate until it can secure the additional financing during the next 60 days that it requires to continue to operate as a going concern.  The accompanying financial statements have been prepared assuming that the Company will continue as a going concern; however, if the efforts noted above are not successful, it would raise substantial doubt about the Company’s ability to continue as a going concern. We are presently engaged in active discussions for additional investments by existing and prospective investors but we have no funding commitments in place at this time and we can give no assurance that such capital will be available on favorable terms, or at all.  If we cannot obtain financing, then we may be forced to further curtail our operations, or possibly be forced to evaluate a sale or consider other strategic alternatives such as bankruptcy.  Even if we are successful in raising additional funds, there is no assurance regarding the terms of any additional investment and any such investment or other strategic alternative would likely substantially dilute our current stockholders.

Since the filing of the Company’s Form 10-Q for the first quarter of fiscal year 2011, the Company’s cash position has deteriorated materially, and the Company has not been able to pay some of its unsecured creditors in a timely manner.  The Company is attempting to negotiate agreements with several unsecured creditors pursuant to which the unsecured creditors would agree, for the next two to three months, to accept reduced, partial payments of amounts owed and to forbear temporarily from asserting their legal rights and remedies against the Company while the Company attempts to secure the additional required financing.  There can be no assurance that the Company will be able to secure the agreements.  Even if the agreements are secured, if the Company is unable to secure the additional financing, there can be no assurance that the unsecured creditors would continue to forbear from asserting their legal rights and remedies against the Company for amounts the Company owes.
 
On July 25, 2011, the Company and GRM entered into a Waiver and Forbearance Agreement (the “Agreement”).  Pursuant to the Agreement, the Company, among other things: (i) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain 9% Secured Convertible Promissory Note dated March 31, 2011 and issued by the Company in favor of GRM; (ii) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain Amended and Restated 9% Secured Convertible Promissory Note dated February 25, 2011 and issued by the Company in favor of GRM; and (3) acknowledged certain other defaults in connection with the notes.  Pursuant to the Agreement, GRM, among other things, agreed to capitalize the unpaid interest payments and, for a period of sixty days through and including September 23, 2011, or until the earlier termination of the Agreement pursuant to the terms and conditions thereof, and for that period only, agreed: (a) to waive, for a period of 60 days, its rights and remedies against the Company as a result of the defaults; and (b) that the Company is not in default under the notes and related agreements.  There can be no assurance that GRM will agree to extend the waiver period beyond 60 days.  If the waiver period is not extended, or if the Company defaults in its obligations under the Agreement, GRM will be able to pursue all of its rights and remedies against the Company resulting from the defaults.
 
In addition, one unsecured creditor is attempting to secure a judgment against the Company in the approximate amount of $270,000.  It is possible that, if the judgment is entered, the unsecured creditor will attempt to enforce the judgment against the Company’s assets.  The entry of the judgment would constitute an event of default under the Company’s loan agreements with GRM and under the Agreement, and GRM would be permitted to terminate the Agreement and pursue all of its legal rights and remedies against the Company.
 
 
5

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 2 -NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

Pursuant to the Agreement, GRM, among other things, agreed to capitalize the unpaid interest payments and, for a period of sixty days through and including September 23, 2011, or until the earlier termination of the Agreement pursuant to the terms and conditions thereof, and for that period only, agreed: (a) to waive its rights and remedies under the notes and related documents described above; and (ii) that the Company is not in default under the notes and related documents.

The Company is pursuing all strategic and financing opportunities in order to seek to properly capitalize its operations and execute its strategic plan.

Furthermore, the Company needs to obtain additional financing to repay the obligations to GRM.  If the Company was unable to obtain additional funding, we would attempt to renegotiate the terms of the GRM debt, however, there can be no assurance that this would occur. Failure to obtain additional funding or an amendment to the GRM debt may require us to significantly curtail our operations which could have a material adverse impact on our results of operations and financial position. The accompanying condensed financial statements do not include any adjustments that might result from the outcome of this uncertainty.

Reclassification
To conform to the current year's presentation, as a result of management's continuing analysis of its financial reporting, the Company consolidated its 2010 investor relations and other related consulting expense and income tax expense with selling, general and administrative expense on the statement of operations. The Company also broke out related party expenses for media and marketing service and interest expense. These reclassifications had no effect on the previously reported net loss for 2010. Additionally, the Company reclassified certain expenses from selling, general and administrative to media and marketing services and product development for the three months ended March 31, 2011. These reclassifications had no effect on the previously reported net loss for the three months ended March 31, 2011.
 
 
Use of Estimates
The preparation of financial statements in conformity with U.S. Generally Accepted Accounting Principles (“GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant estimates made by management are, among others, collectibility of accounts receivable, recoverability of prepaid expenses, deferred charges and property and equipment, value of shares and options/warrants granted, valuation of deferred tax assets and recognition of revenue. Actual results could differ from those estimates and assumptions.

Accounts Receivable
During 2010, the Company began offering a payment plan to its customers for the purchase of multi-year technical support service plans. The payment plan allows customers to pay in three installments over sixty days. The Company does not believe an allowance for doubtful accounts is necessary due to the short duration of payment terms on amounts recorded as revenue.

Property and Equipment
Property and equipment are recorded at cost. Expenditures for major additions and improvements are capitalized and minor replacements, maintenance, and repairs are charged to expense as incurred. When equipment is retired or otherwise disposed of, the cost and accumulated depreciation are removed from the accounts and any resulting gain or loss is included in the results of operations for the respective period. Depreciation is provided over the estimated useful lives of the related assets ranging from three to ten years, using the straight-line method. Amortization of leasehold improvements is provided over the shorter of the estimated useful lives of the improvements or the term of the lease.

Equipment under Capital Lease
The Company leases certain of its furniture and other equipment under agreements accounted for as capital leases. The assets and liabilities under capital lease are recorded at the lesser of the present value of aggregate future minimum lease payments, including estimated bargain purchase options, or the fair value of the assets under lease. Assets under capital lease are depreciated using the straight-line method over their estimated useful lives.

 
6

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 2 -NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES(Continued)

Internal Use Software
Certain costs related to computer software developed or obtained for internal use are capitalized. The Company capitalizes only those direct costs incurred during the application development and implementation stages for developing, purchasing or otherwise acquiring software solely to meet the Company’s internal needs. Capitalized costs will be amortized on a straight-line basis over the estimated useful lives of the underlying software, which generally are three years. The Company capitalized $0.6 million of costs which are included in property and equipment on the accompanying balance sheet as of June 30, 2011 and December 31, 2010.

Revenue Recognition
The Company sells off-the-shelf software products and technical support services.

The Company recognizes revenue in accordance with GAAP from the sale of software licenses under the guidance of the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic 985, “Software.”

Specifically, the Company recognizes revenues from its products when all of the following conditions for revenue recognition are met:

 
i.
persuasive evidence of an arrangement exists,
 
ii.
the product or service has been delivered,
 
iii.
the fee is fixed or determinable, and
 
iv.
collection of the resulting receivable is reasonably assured.

As part of the sales price of some of its software licenses, the Company provides renewable product support and content updates, which are separate components of product licenses and sales. Term licenses allow customers to use the Company’s products and receive product support coverage and content updates for a specified period, generally twelve months. The Company invoices for product support, content updates and term licenses at the beginning of the term. These revenues contain multiple element arrangements where “vendor specific objective evidence” (“VSOE”) may not exist for one or more of the elements. Certain of the Company’s software licenses are in substance a subscription and therefore the sale is deferred and recognized ratably over the term of the arrangement. Revenue is recognized immediately for the sale of software products that are utility products and that do not require product updates.

Revenue is recognized immediately for the sale of our one-time technical support service as it is performed when purchased. The Company recognizes a portion of the sale of one of its annual services at the time of purchase when all of the elements necessary for revenue recognition have occurred (i.e,. the initial technical support call has occurred) and the remaining revenue is deferred over the annual term.  Revenue is deferred and recognized on a straight line basis over the term of the service agreements for the technical support services that are provided by third parties.

The Company also uses third parties to sell its software and therefore evaluates the criteria of FASB ASC Topic 605, “Revenue Recognition,” in determining whether it is appropriate to record the gross amount of revenue and related costs or the net amount earned as commissions. The Company is the primary obligor, is subject to inventory risk, has latitude in establishing prices and selecting suppliers, establishes product specifications, and has the risk of loss. Accordingly, the Company's revenue is recorded on a gross basis.

The Company still supports MyIdentityDefender Toolbar and CyberDefender FREE 2.0, which were free to subscribers. Revenues are earned from advertising networks which pay the Company to display advertisements inside the software or through the toolbar search. The Company recognizes revenue from the advertising networks monthly based on a rate determined either by the quantity of the ads displayed or the performance of the ads based on the amount of times the ads are clicked by the user. Furthermore, advertising revenue is recognized provided that no significant Company obligations remain at the end of a period and collection of the resulting receivable is probable. The Company’s obligations do not include guarantees of a minimum number of impressions.

Deferred Charges
The Company uses a third party to provide technical support services associated with the CyberDefenderULTIMATE product, which is no longer being sold but is still supported.  The costs associated with this service are deferred and amortized against the recognition of the related sales revenue. Included in short-term and long-term deferred revenue as of June 30, 2011 is $613,000 and $109,000, respectively, related to the CyberDefenderULTIMATE product.

 
7

 
 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 2 -NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES(Continued)
 
Advertising Costs
The Company expenses advertising costs as they are incurred. As described in detail in Note 4 below, the Company issued warrants for media and marketing services.  The non-cash value of those warrants is included in media and marketing services – related party on the accompanying statements of operations.  

Reserve for Refunds
The Company’s policy with respect to refunds is to offer refunds within the first 30 days after the date of purchase. The Company may voluntarily issue refunds to customers after 30 days of purchase, however the majority are issued within 30 days of the original sale and are charged against the associated sale or deferred revenues (as applicable). Refunds were $5.1 million and $2.5 million for the six months ended June 30, 2011 and 2010, respectively. As of June 30, 2011 and December 31, 2010, the Company recorded a reserve for refunds of $0.3 million and $0, respectively.

Income Taxes
The Company has adopted the liability method of accounting for income taxes pursuant to FASB ASC Topic 740, “Income Taxes.” Deferred income taxes are recorded to reflect tax consequences on future years for the differences between the tax basis of assets and liabilities and their financial reporting amounts at each year-end. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statements carrying amounts of existing assets and liabilities and their respective tax basis. Deferred tax assets, including tax loss and credit carryforwards, and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date.

Deferred income tax expense represents the change during the period in the deferred tax assets and deferred tax liabilities. The components of the deferred tax assets and liabilities are individually classified as current and non-current based on their characteristics. Deferred tax assets are reduced by a valuation allowance when, in the opinion of management, it is more likely than not that some portion or all of the deferred tax assets will not be realized.

FASB ASC Topic 740 prescribes recognition thresholds that must be met before a tax position is recognized in the financial statements and provides guidance on de-recognition, classification, interest and penalties, accounting in interim periods, disclosure, and transition. An entity may only recognize or continue to recognize tax positions that meet a “more likely than not” threshold.

The Company does not have any unrecognized tax benefits as of June 30, 2011 and December 31, 2010 that, if recognized, would affect the Company’s effective income tax rate.

The Company’s policy is to recognize interest and penalties related to income tax issues as components of income tax expense. The Company did not recognize or have any accrual for interest and penalties relating to income taxes as of June 30, 2011.

Software Development Costs
The Company accounts for software development costs in accordance with FASB ASC Topic 985, “Software.” Such costs are expensed prior to achievement of technological feasibility and thereafter are capitalized. There have been very limited software development costs incurred between the time the software and its related enhancements have reached technological feasibility and its general release to customers. As a result, all software development costs have been charged to product development expense.

Fair Value Measurements
FASB ASC Topic 820, “Fair Value Measurements and Disclosures,” defines fair value, establishes a framework for measuring fair value and expands disclosures about fair value measurements. The fair value hierarchy distinguishes between assumptions based on market data (observable inputs) and an entity’s own assumptions (unobservable inputs). The hierarchy consists of three levels:

 
Level one — Quoted market prices in active markets for identical assets or liabilities;

 
Level two — Inputs other than level one inputs that are either directly or indirectly observable; and

 
Level three — Unobservable inputs developed using estimates and assumptions which are developed by the reporting entity and reflect those assumptions that a market participant would use.
 
 
8

 

CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 2 -NATURE OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES(Continued)

Determining which category an asset or liability falls within the hierarchy requires significant judgment. The Company evaluates its hierarchy disclosures each quarter. The Company has no assets or liabilities that are measured at fair value on either a recurring or non-recurring basis.

All of our financial instruments are recorded at fair value. For certain of the Company’s financial instruments, including cash, restricted cash, accounts receivable, accounts payable, other accrued liabilities and notes payable, the carrying amounts approximate fair value due to their short maturities.

Loss Per Share
In accordance with FASB ASC Topic 260, “Earnings Per Share,” the basic loss per common share is computed by dividing net loss available to common stockholders by the weighted average number of common shares outstanding.  Diluted loss per common share is computed similar to basic loss per common share except that the denominator is increased to include the number of additional common shares that would have been outstanding if the potential common shares had been issued and if the additional common shares were dilutive. As of June 30, 2011 and 2010, there were 26,582,770 and 19,250,652 shares of potentially dilutive securities outstanding, respectively. As the Company reported a net loss, none of the potentially dilutive securities were included in the calculation of diluted earnings per share since their effect would be anti-dilutive for that reporting period.

Stock Based Compensation
The Company applies FASB ASC Topic 718, “Compensation – Stock Compensation,” which requires companies to measure and recognize the cost of employee services received in exchange for an award of equity instruments based on the grant-date fair value. For non-employee stock based compensation, the Company recognizes an expense in accordance with FASB ASC Topic 505, “Equity,” and values the equity securities based on the fair value of the security on the date of grant. For stock-based awards the value is based on the market value of the stock on the date of grant or the value of services, whichever is more readily available. Stock option awards are valued using the Black-Scholes option-pricing model.

The Company accounts for equity instruments issued to consultants and vendors in exchange for goods and services in accordance with the provisions of FASB ASC Topic 505, “Equity.” The measurement date for the fair value of the equity instruments issued is determined at the earlier of (i) the date at which a commitment for performance by the consultant or vendor is reached or (ii) the date at which the consultant or vendor’s performance is complete. In the case of equity instruments issued to consultants, the fair value of the equity instrument is recognized over the term of the consulting agreement. An asset acquired in exchange for the issuance of fully vested, non-forfeitable equity instruments should not be presented or classified for accounting purposes as an offset to equity on the grantor’s balance sheet once the equity instrument is granted. Accordingly, the Company records the fair value of the fully vested, non-forfeitable common stock issued for future consulting services as prepaid expense in its balance sheet.

Recently Issued Accounting Pronouncements
The Company has adopted all accounting pronouncements effective before June 30, 2011 which are applicable to the Company.

In September 2009, the FASB issued an update to its accounting guidance regarding multiple-deliverable revenue arrangements. The guidance addresses how to measure and allocate consideration to one or more units of accounting. Specifically, the guidance requires that consideration be allocated among multiple deliverables based on relative selling prices. The guidance establishes a selling price hierarchy of (1) vendor-specific objective evidence, (2) third-party evidence and (3) estimated selling price. This guidance is effective for annual periods beginning on or after June 15, 2010 but may be early adopted as of the beginning of an annual period. The Company adopted this guidance on January 1, 2011 and it did not have a material impact on its financial statements.

In October 2009, the FASB issued an update to its accounting guidance regarding software revenue recognition. The guidance changes the accounting model for revenue arrangements that include both tangible products and software elements. Under this guidance, tangible products containing software components and non-software components that function together to deliver the tangible product’s essential functionality are excluded from the software revenue guidance in FASB ASC Topic 985, “Software.” In addition, hardware components of a tangible product containing software components are always excluded from the software revenue guidance. This guidance is effective prospectively for revenue arrangements entered into or materially modified in fiscal years beginning on or after June 15, 2010 but may be early adopted. The Company adopted this guidance on January 1, 2011 and it did not have a material impact on its financial statements.

In January 2010, the FASB issued an update to its accounting guidance regarding fair value measurement and disclosure. The guidance affects the disclosures made about recurring and non-recurring fair value measurements. This guidance is effective for annual reporting periods beginning after December 15, 2009, except for the disclosures about purchases, sales, issuances and settlements in the roll forward of activity in Level 3 fair value measurements. Those disclosures are effective for fiscal years beginning after December 15, 2010.  The Company adopted this guidance on January 1, 2011 and it did not have a material impact on its financial statements.
 
 
9

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 3 – RESTRICTED CASH

Under a credit card processing agreement with a financial institution, the Company is required to maintain a security reserve deposit as collateral.  The amount of the deposit was based on 10% of the six-month rolling sales volume and was approximately $2.8 million as December 31, 2010. The security reserve deposit was funded by the institution withholding a portion of daily cash receipts from Visa and MasterCard transactions. During February 2011, the Company negotiated the deposit amount down to $2.0 million.  The amount of the deposit was $2.0 million as of June 30, 2011.

On September 30, 2009, the Company entered into a second amendment to its lease as more fully described in Note 7 below. As part of the amendment the Company is required to issue a $250,000 letter of credit as a security deposit. The letter of credit is collateralized by cash held in an account at the Company’s bank. The account is interest bearing and the Company receives the interest that is earned.

NOTE 4 - STOCKHOLDERS’ DEFICIT

Stock warrants
On March 24, 2009, the Company entered into a Media and Marketing Services Agreement with GRM.  Pursuant to the agreement, GRM will provide direct response media campaigns, including radio and television direct response commercials, to promote the Company’s products and services and will purchase media time on the Company’s behalf.  During the term of the agreement, which is to continue until December 31, 2013, as amended, subject to certain rights of termination, GRM will be the exclusive provider of all media purchasing and direct response production services.  GRM has the option to appoint a representative to the Company’s board of directors throughout the term of the agreement and for so long as GRM owns shares of the Company’s common stock or the right to purchase shares of the Company’s common stock which constitute at least 5% of the Company’s issued and outstanding common stock.

In conjunction with the execution of the Media and Marketing Services Agreement and for creating, financing, producing, testing and evaluating a television commercial to market the Company’s products, the Company issued to GRM a second five-year warrant for the purchase of 1,000,000 shares of the Company’s common stock at a price of $1.25 per. This warrant may be exercised only for cash.  The Company also issued to GRM a five-year warrant (“Media Services Warrant”) for the purchase of 8,000,000 shares of the Company’s common stock at an exercise price of $1.25 per share.  The Media Services Warrant may be exercised only with cash and was subject to vesting as follows: for each $2 of media placement costs advanced by GRM on the Company’s behalf, the right to purchase one share of the Company’s common stock vested.  As of June 30, 2011, all of the warrants had vested. During the three and six months ended June 30, 2010, 2,043,846 and 3,589,984 warrants vested, and $6,469,026 and $11,958,816 was expensed to media and marketing services – related party expense.

During March and April 2011, the Company offered certain holders of warrants to purchase shares of the Company’s common stock a discount on their exercise price if they exercised their warrants for cash.  The holders exercised warrants for the purchase of 615,293 shares of common stock at exercise prices from $0.75 to $0.94.  The original exercise prices ranged from $1.00 to $1.25. The Company received net proceeds of $484,163, net of fees of $25,482. The Company has recorded the incremental difference in the fair value of the original and modified instruments on the date of modification.  The fair value of the modified instruments was determined using a Black-Scholes option-pricing model. The resulting incremental fair value of the warrants originally issued for services of $14,147 was recorded as a charge to selling, general and administrative expense. The resulting incremental fair value of $102,717 associated with all other warrants was recorded as a charge to loss on securities modifications.  

 
10

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 4 - STOCKHOLDERS’ DEFICIT (Continued)

The following represents a summary of the warrants outstanding at June 30, 2011 and 2010 and changes during the six months then ended:
 
   
Six Months Ended
 
   
June 30, 2011
   
June 30, 2010
 
                                     
         
Weighted
               
Weighted
       
   
Number
   
Average
   
Aggregate
   
Number
   
Average
   
Aggregate
 
   
of
   
Exercise
   
Intrinsic
   
Of
   
Exercise
   
Intrinsic
 
   
Warrants
   
Price
   
Value
   
Warrants
   
Prices
   
Value
 
                                     
Outstanding, beginning of period
    18,723,313     $ 1.22             13,026,657     $ 1.20        
                                             
Issued
    -                     3,589,984     $ 1.25        
Exercised
    (711,168 )   $ 1.12             (156,750 )   $ 1.23        
Outstanding, end of period
    18,012,145     $ 1.22     $ 3,936,964       16,459,891     $ 1.21     $ 42,977,156  
                                                 
Exercisable, end of period
    18,012,145     $ 1.22     $ 3,936,964       16,434,891     $ 1.21     $ 42,933,406  
 
The following table summarizes information about warrants outstanding at June 30, 2011:
 
Exercise Price
 
Number of
Warrant
Shares
   
Weighted
Average
Remaining
Contractual
Life (Years)
 
$ 1.00  
2,249,661
   
0.6
 
$ 1.01  
700,306
   
4.7
 
$ 1.20  
221,750
   
1.9
 
$ 1.25  
14,580,438
   
2.6
 
$ 1.80  
2,500
   
3.1
 
$ 1.83  
125,000
   
3.1
 
$ 2.05  
77,490
   
3.5
 
$ 2.18  
55,000
   
1.5
 
               
     
18,012,145
       
 
The weighted average grant date fair value of warrants granted during the three months ended June 30, 2011 and 2010 was $0 and $3.33 per share, respectively. The weighted average remaining life of the vested warrants is ­­­­­2.5 years.

 
11

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 4 - STOCKHOLDERS’ DEFICIT (Continued)

Stock options
In January 2005, the Company adopted the CyberDefender Corporation 2005 Stock Option Plan (sometimes called the CyberDefender Corporation 2005 Equity Incentive Plan and referred to herein as the “2005 Plan”), which provides for the granting of Incentive Stock Options or Nonstatutory Stock Options, the issuance of stock appreciation rights, stock purchase rights and awards of stock. Under the terms of the 2005 Plan, the exercise price of options granted may be equal to, greater than or less than the fair market value on the date of grant, the options have a maximum term of ten years and generally vest over a  period of service or attainment of specified performance objectives. The maximum aggregate amount of options that may be granted from the 2005 Plan is 931,734 shares, of which awards for the purchase of 577,296 shares have been granted and are outstanding, awards for the purchase of 238,125 shares have been exercised and awards for the purchase of 116,313 shares are available for grant at June 30, 2011.

On October 30, 2006, the Company adopted the Amended and Restated 2006 Equity Incentive Plan (“2006 Plan”) that provides for the granting of Incentive Stock Options or Nonstatutory Stock Options, the issuance of stock appreciation rights, stock purchase rights and awards of stock. Under the terms of the 2006 Plan, the exercise price of options granted may be equal to, greater than or less than the fair market value on the date of grant, the options may have a maximum term of ten years and generally vest over a period of service or attainment of specified performance objectives. The maximum aggregate amount of stock based awards that may be granted from the 2006 Plan is 2,875,000 shares, of which awards for the purchase of 2,109,956 shares have been granted and are outstanding, awards for the purchase of 333,191 shares have been exercised, awards of stocks totaling 286,944 shares have been awarded and awards for the purchase of 144,909 shares are available for grant at June 30, 2011.

A summary of stock option activity for the 2005 Plan and 2006 Plan is as follows:

   
Six Months
 
   
June 30, 2011
   
June 30, 2010
 
               
Weighted
                     
Weighted
       
         
Weighted
   
Average
               
Weighted
   
Average
       
   
Number
   
Average
   
Remaining
   
Aggregate
   
Number
   
Average
   
Remaining
   
Aggregate
 
   
Of
   
Exercise
   
Contractual
   
Intrinsic
   
of
   
Exercise
   
Contractual
   
Intrinsic
 
   
Options
   
Price
   
Term
   
Value
   
Options
   
Prices
   
Term
   
Value
 
                                                 
Outstanding, beginning of period
    2,735,896     $ 2.07       7.62             1,856,293     $ 1.09       7.57        
                                                             
Granted
    313,000     $ 2.01       9.00             869,126     $ 3.63       9.79        
                                                             
Exercised
    (46,500 )   $ 0.15       3.78             (64,658   $ 0.83       5.70        
                                                             
Forfeited
    (315,144 )   $ 3.53                     (62,000 )   $ 2.15                
                                                             
Outstanding, end of period
    2,687,252     $ 1.92       7.24     $ 835,030       2,598,761     $ 1.92       7.98     $ 5,310,447  
                                                                 
Exercisable, end of period
    1,889,053     $ 1.48       6.48     $ 815,791         1,478,440     $ 1.01       6.93     $ 4,328,409  
                                                                 
Vested, exercisable and expected to vest in the future
    2,469,103     $ 1.82       7.06     $ 839,650       2,444,778     $ 1.73       7.87     $ 5,447,259  

The weighted-average grant date fair value of options granted during the six months ended June 30, 2011 and 2010 was $1.04 and $2.52 per option, respectively. 
 
 
12

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

As of June 30, 2011 and 2010, 798,199 and 1,120,321 of the options granted are not vested with an estimated remaining value of $1,064,680 and $2,052,787, respectively. At June 30, 2011 and 2010, the remaining value of non vested options granted is expected to be recognized over the weighted average vesting period of 2.45 and 2.73 years, respectively.
 
The Company recorded compensation expense associated with the issuance and vesting of stock options of $222,813 and $450,726 in selling, general and administrative expense for the three and six months ended June 30, 2011, respectively. The Company recorded compensation expense associated with the issuance and vesting of stock options of $298,954 and $390,314 in selling, general and administrative expense for the three and six months ended June 30, 2010, respectively.

During the six months ended June 30, 2011 and 2010, 46,500 and 64,658 employee stock options were exercised for total proceeds to the Company of $6,928 and $53,765, respectively.  The aggregate intrinsic value of the exercised options was $116,307 and $215,278 for the six months ended June 30, 2011 and 2010, respectively.

The Company recognizes the fair value of options issued to employees and consultants as stock-based compensation expense over the vesting period of the awards. The estimated fair value of options is based on the Black-Scholes pricing model.

NOTE 5 - CONVERTIBLE NOTES PAYABLE

On March 31, 2010, the Company issued in a private placement to GRM a 9% Secured Convertible Promissory Note in the aggregate principal amount of $5.3 million (the “GR Note”), due March 31, 2012.  The Company received net proceeds of $5.0 million after payment of an issuance fee of $0.3 million to GRM.  The Company recorded the issuance fee as a discount to the GR Note. The GR Note accrues simple interest at the rate of 9% per annum, payable on the first day of each calendar quarter in cash; provided, however, that GRM may elect to cause the accrued unpaid interest for any applicable quarter to be added to the then outstanding principal amount of the GR Note.   GRM chose to have the interest payments due July 1, 2010, January 1, 2011 and April 1, 2011 added to the aggregate principal amount of the GR Note increasing the principal amount to $5,665,860 as of June 30, 2011.  For the three and six months ended June 30, 2011 the Company recorded $127,482 and $252,158 to interest expense – related party under the GR Note, respectively. For the three and six months ended June 30, 2010 the Company recorded $119,250 to interest expense – related party under the GR Note.

The outstanding principal amount of the GR Note and accrued unpaid interest due thereon may be converted, at GRM’s election, into the Company’s common stock.  The initial conversion price was $3.50 per share (the “Conversion Price”), subject to adjustment only in the event of stock splits, dividends, combinations, reclassifications and the like.  The Company recorded a discount on the GR Note of $908,571 as a result of a beneficial conversion feature. Effective as of February 25, 2011, the Company and GRM entered into a second amendment to the GR Note to provide that the Conversion Price be reduced to $2.20. The Company remeasured the intrinsic value of the conversion feature embedded in the GR Note at the time of the reduction in the Conversion Price and determined that the fair value of the change was $877,824 which was added to the discount.  The discount is being amortized over the term of GR Note. The Company amortized $353,646 and $572,243 to interest expense – related party related to the GR Note for the three and six months ended June 30, 2011. The Company amortized $151,071 to interest expense – related party related to the GR Note for the three and six months ended June 30, 2010.

As part of the transaction, the Company incurred deferred financing costs of approximately $51,000. These costs are being amortized over the term of the GR Note.  The Company recorded amortization of $6,377 and $12,754 to interest expense – related party during the three and six months ended June 30, 2011, respectively. The Company recorded amortization of $6,377 to interest expense during the three and six months ended June 30, 2010.

Effective as of December 3, 2010, the Company and GRM entered into a Revolving Credit Loan Agreement (the “Loan Agreement”) in the principal amount not to exceed $5,000,000 (the “Credit Facility”).  Pursuant to the terms and conditions of the Loan Agreement, the funds were solely for the Company’s payments of amounts owing to GRM pursuant to the Media Services Agreement. Interest on the outstanding principal amount advanced under the Credit Facility was at an annual rate of 10%, and was calculated on a per diem basis and added to the principal amount advanced.  Simultaneously with all repayments of outstanding amounts advanced under the Credit Facility, including repayment of the Credit Facility on the due date, the Company would pay GRM a repayment fee in an amount equal to 10% of the total amount being repaid.  

Effective as of February 25, 2011, the Company and GRM entered into a Loan Modification Agreement (the “Loan Modification Agreement”) pursuant to which the Company and GRM agreed to convert the existing indebtedness evidenced by the Credit Facility to indebtedness that is convertible into shares of the Company’s common stock.  Pursuant to the Loan Modification Agreement, the Company and GRM agreed: (i) to amend and restate the Credit Facility on the terms and conditions of an Amended and Restated Nine Percent (9%) Secured Convertible Promissory Note made as of February 25, 2011, and due March 31, 2012 (the “2011 GR Note”); (ii) that the entire outstanding indebtedness under the Credit Facility will be repaid in accordance with the terms and conditions of the 2011 GR Note; and (iii) that the Credit Agreement is replaced and superseded in its entirety by the Loan Modification Agreement.

 
13

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 5 - CONVERTIBLE NOTES PAYABLE (Continued)

The principal amount of the 2011 GR Note is $5,700,734, which included the balance of the Credit Facility plus accrued interest plus the 10% repayment fee.  The Company recorded interest expense of $386,651 for the six months ended June 30, 2011, for the 10% repayment fee on the Credit Facility. Simple interest on the aggregate unconverted and outstanding principal amount of the 2011 GR Note at the rate of 9% per annum is payable by the Company to GRM on the first day of each calendar quarter during the term.  At any time, and until it is paid in full, the 2011 GR Note may be converted by GRM to shares of the Company’s common stock, in whole or in part and from time to time.  The Conversion Price was the lower of $2.20 or a price which is equal to the lowest Volume Weighted Average Price (as that term is defined in the Amended and Restated Note) for any five consecutive Trading Day (as that term is defined in the Amended and Restated Note) period ending on or prior to March 31, 2011.  The Conversion Price was adjusted to $1.86 as of March 31, 2011.  As a result, the Company recorded a discount on the 2011 GR Note due to this beneficial conversion feature of $1.0 million. The Company amortized $252,857 to interest expense – related party related to the 2011 GR Note for the three and six months ended June 30, 2011.

For the three and six months ended June 30, 2011 the Company recorded $129,358 and $255,094 to interest expense – related party under the 2011 GR Note, respectively.

Pursuant to the Security Agreement, the Company granted to GRM a second lien priority security interest in all of the Company’s assets subject only to liens existing on the original issue date in favor of GRM under: (i) the GR Note, dated June 30, 2010, in the original amount of $5,300,000, issued by the Company in favor of GRM; (ii) the Loan and Securities Purchase Agreement, dated as of June 30, 2010, by and between the Company and GRM; and (iii) the Security Agreement, dated as of June 30, 2010, executed by the Company in favor of GRM (collectively, the “Senior Loan Documents”).  The 2011 GR Note provides that the Security Agreement and the liens created under the Security Agreement remain in full force and effect and secure the Company’s obligations under the 2011 GR Note, and that the Company’s indebtedness and obligations to GRM under the 2011 GR Note are subordinated to the Company’s indebtedness to GRM under the Senior Loan Documents.

Upon an Event of Default, the interest rate on the outstanding principal balance and all other amounts due and owing under the 2011 GR Note will increase to 15% per annum and the full principal amount, together with all accrued but unpaid interest, is due and payable in cash.

The Loan Modification Agreement provides that, upon an Event of Default, GRM also has the right, but not the obligation, in GRM’s sole discretion and at the Company’s sole cost and expense, but subject to approval by a majority of the independent directors of the Company’s Board of Directors, which approval will not be withheld unreasonably, to require the Company to retain a consultant or hire a Company executive who would be senior to the Company’s Chief Executive Officer and Chief Financial Officer (the “Senior Business Advisor”).  The Senior Business Advisor would oversee the management and operations of the Company, subject to the direction of the Company’s Board of Directors (the “Board”).  The Senior Business Advisor would report directly to the Board, and the Company’s existing senior management would report to the Senior Business Advisor during the tenure of the Senior Business Advisor, which would be only for the duration of the Event of Default.
 
Subsequent to June 30, 2011, the Company and GRM entered into a Waiver and Forbearance Agreement as more fully discussed in Note 9, "Subsequent Events."
 
Convertible notes payable consist of the following:
 
   
June 30, 2011
   
December 31, 2010
 
GR Note
    5,665,860       5,541,183  
2011 GR Note
    5,749,230       -  
Credit Facility
    -       5,039,230  
Unamortized discount
    (1,819,509 )     (755,357 )
Convertible notes payable, net
  $ 9,595,581     $ 9,825,056  

NOTE 6 - EMPLOYEE BENEFIT PLANS

The Company maintains a defined contribution plan under 401(k) of the Internal Revenue Code that covers employees meeting certain service requirements. The total amount contributed by the Company to the plans is determined by the plan provisions. During the three and six months ended June 30, 2011, the cost of Company matching contributions was $28,237 and $52,561, respectively. During the three and six months ended June 30, 2010, the cost of Company matching contributions was $18,981 and $33,854, respectively.

 
14

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 7 - COMMITMENTS AND CONTINGENCIES

Operating Leases
The Company's primary offices are in Los Angeles, California.  On September 30, 2009, the Company entered into a second amendment of its lease with its current landlord to relocate and to occupy approximately 16,000 square feet in the building to accommodate growth. The lease calls for a base monthly rent of $35,060 with annual increases of 3% plus common area expenses with a term of ten years.  The Company’s rent on its original space was abated beginning July 1, 2009 and the abatement continues on the new space for a period of fourteen (14) months from the date the Company began to occupy the new space, which was February 1, 2010, as long as the Company abides by all the terms and conditions of the lease and if no event of default occurs. Rent expense (including any rent abatements or escalation charges) is recognized on a straight-line basis from the date the Company takes possession of the property to the end of the lease term. In the event the Company fails to abide by all the terms and conditions of the lease or an event of default occurs the Company shall reimburse the landlord for the abated rent along with interest. On August 9, 2010, the Company entered into a third amendment to the lease for the Company’s premises. Pursuant to the third amendment, the Company will occupy an additional 16,000 square feet in the building to accommodate growth. The third amendment requires a base monthly rent upon occupancy of $35,060 for the additional space, making the total base monthly rent $70,120, with annual increases of 3%.  The Company began to occupy the additional space on January 1, 2011. The third amendment provides for six months of rent abatement on the additional space as long as the Company occupies the space for the full lease term. In the event the Company fails to abide by all the terms and conditions of the lease or an event of default occurs the Company shall reimburse the landlord for the abated rent along with interest.

Litigation
In the ordinary course of business, the Company faces various claims brought by third parties including class action suits and the Company may, from time to time, make claims or take legal actions to assert its rights, including intellectual property rights as well as claims relating to employment and the safety or efficacy of its products. Any of these claims could subject the Company to costly litigation and, while the Company generally believes that it has adequate insurance to cover many different types of liabilities, the Company’s insurance carriers may deny coverage or the Company’s policy limits may be inadequate to fully satisfy any damage awards or settlements. If this were to happen, the payment of any such awards could have a material adverse effect on the Company’s operations, cash flows and financial position. Additionally, any such claims, whether or not successful, could damage the Company’s reputation and business. Management believes the outcome of currently pending claims and lawsuits will not likely have a material effect on the Company’s operations or financial position.

On May 6, 2011, the Company and Edelson McGuire, LLC, a Chicago, Illinois law firm, entered into a Stipulation of Settlement (the “Stipulation”) , which is subject to court approval, to settle a class action that includes claims allegedly arising out of the Company’s design, sales and marketing of its software products and services.  A class action complaint and the Stipulation were filed in state court in Cook County, Illinois on May 6, 2011.  The Company denies the allegations in the complaint and agreed to settle the action solely to avoid the expense and distraction of litigation.  The Stipulation has received preliminary approval by the court.

The Stipulation provides that any customer who can establish, to the Company’s satisfaction in accordance with the provisions in the Stipulation, a purchase of the Company’s software or services, and who has not previously received a refund from the Company, is entitled to a $10 refund in cash.  The total settlement fund will be $9.75 million and will not exceed that amount in any event.  The Company will receive a credit for the lesser of: (i) $7 million; or (ii) 85% of the total of all refunds it makes to customers during the period from September 1, 2010 through a date which is 30 days after the entry of the final judgment in the class action.  Although there can be no assurances, the Company believes it will be entitled to the credit of $7 million.

The balance of the settlement fund, after deducting the $7 million credit, will be $2.75 million, from which payments will be made for: (i) claims that are approved in accordance with the provisions of the Stipulation; (ii) the plaintiffs’ attorneys’ fee award; (iii) a plaintiffs’ incentive award of $3,000; and (iv) the costs of the claims administration process, which will be conducted in accordance with the provisions of the Stipulation.   The Company’s insurance carrier under the applicable insurance policy will contribute up to a maximum of $2 million to the settlement, subject to the payment by the Company of the retention (deductible) of $250,000.

Although there can be no assurances, the Company believes that the insurance carrier’s contribution will be sufficient to satisfy the payments described above given the number of claims that the Company expects will be filed, therefore no additional amount has been accrued by the Company.  Although there can be no assurances, the Company estimates that, even if all potential claimants filed claims that were approved, the Company’s total, maximum exposure under the Stipulation would be approximately $750,000.

Finally, in addition to the payments described above, the Stipulation provides that the Company will maintain certain additional disclosures relating to its products and services in its Terms of Service and, where applicable, its Privacy Policy.
 
One of the Company’s unsecured creditors is attempting to secure a judgment against the Company in the approximate amount of $270,000.  It is possible that, if the judgment is entered, the unsecured creditor will attempt to enforce the judgment against the Company’s assets.  The entry of the judgment would constitute an event of default under the Company’s loan agreements with GRM and under the Agreement, and GRM would be permitted to terminate the Agreement and pursue all of its legal rights and remedies against the Company.
 
 
15

 

CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 7 - COMMITMENTS AND CONTINGENCIES (Continued)

Guarantees and Indemnities
The Company has entered into, and will likely enter into in the future, indemnification agreements with the individuals who serve as its officers and directors.  Pursuant to these agreements, the Company will indemnify officers and directors who are made parties to, or threatened to be made parties to, any proceeding by reason of the fact that they are or were officers or directors of the Company, or are or were serving at the request of the Company as a director, officer, employee, or agent of another entity.  The agreements require the Company to indemnify its officers and directors against all expenses, judgments, fines and penalties actually and reasonably incurred by them in connection with the defense or settlement of any such proceeding, subject to the terms and conditions of the agreements.

NOTE 8 - RELATED PARTY TRANSACTIONS

On March 24, 2009, the Company entered into a Media and Marketing Services Agreement, as amended, with GRM as more fully described in Note 5 above.  Pursuant to the agreement, GRM will provide direct response media campaigns, including radio and television direct response commercials, to promote the Company’s products and services and will purchase media time on the Company’s behalf. As compensation for the services the Company issued warrants to GRM. See Note 5 for a detailed description of all warrants issued to GRM and the vesting of those warrants. The Media and Marketing Services Agreement was amended on October 15, 2010 to add a monthly creative management fee of $75,000 as all of the warrants issued to GRM had vested.  The Company paid GRM $225,000 and $450,000 in creative management fees for the three and six months ended June 30, 2011.  A new agreement was executed subsequent to June 30, 2011, see Note 9 – Subsequent Events.

In addition, GRM invoiced the Company $105,900 and $236,232 for the three and six months ended June 30, 2011 for their overhead expense reimbursement on media costs incurred by GRM pursuant to the Media Agreement. GRM invoiced the Company $86,937 and $164,244 for the three and six months ended June 30, 2010.

On June 23, 2009, the Company appointed a representative of GRM to the Company’s board of directors pursuant to the Media and Marketing Services Agreement.  On October 22, 2010, the Company and GRM entered into a Third Amendment to the Media and Marketing Services Agreement (“the Third Amendment”), effective as of October 15, 2010.  Pursuant to the Third Amendment, GRM has the right to appoint one observer to the board of directors at any time when there is no GRM director on the board of directors.  Effective October 25, 2010, the GRM representative to the Company’s board of directors resigned and GRM appointed an observer.

On April 1, 2010, the Company and GRM entered into a License Agreement (the “License Agreement”) whereby the Company granted to GRM an exclusive royalty-bearing license to market, sell and distribute, in the United States through retail channels of distribution (such as retail stores, online retail storefronts, kiosks, counters and other similar retail channels) and television shopping channels (such as QVC and Home Shopping Network), and in certain foreign countries through retail channels, television shopping channels, direct response television and radio, and Internet websites associated with such marketing channels (other than www.cyberdefender.com), the Company’s line of antivirus and Internet security products or services (the “License”).

In consideration of the license granted to GRM in the License Agreement, GRM will pay royalties to the Company on a product-by-product basis for each annual subscription and each annual renewal by end users of the products covered by the License Agreement.  Upon the achievement of certain milestones or conditions in the License Agreement, GRM will make annual advances of royalties to the Company in the amount of $250,000 per year.  If GRM fails to pay an annual advance when due, and if certain other conditions are met, the License shall become non-exclusive.  The Company did not record any revenue under the License Agreement for the three or six months ended June 30, 2011 and 2010.

The License Agreement provides that GRM and the Company will share costs associated with localizing products and related material to comport to the language, laws and/or customs of foreign countries, subject to certain caps on GRM’s expenses with respect to such localization efforts.

Under the License Agreement, the Company will provide customer service and all product and technical support services to end users of the products in the United States and will retain all revenue from such services.  Additionally, with respect to each foreign country in which GRM markets the products, the Company will have the right to provide customer service and all product and technical support services to end users of the products in such foreign country.
 
 
16

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 8 - RELATED PARTY TRANSACTIONS (continued)

The License Agreement also provides that, after certain conditions are met, the Company has the right to buy back and terminate the License (and the related rights of GRM) as it relates to the territory of United States (the “Domestic Buy-Out Right”) and/or to the collective territories outside of the United States (the “International Buy-Out Right”).  The price to be paid by the Company in connection with the Domestic Buy-Out Right or International Buy-Out Right, as applicable, will be based on a combination of factors, including (i) the annualized gross revenue earned by GRM in connection with the sale and distribution of products in the applicable territory being “bought out” by the Company (the “Annualized Gross Revenue”), (ii) the enterprise value of the Company, (iii) the gross revenue of the Company for the 12 months preceding its exercise of such buy-out right and/or (iv) the fair market value of GRM’s rights under the License Agreement (with respect to the territory being “bought out” by the Company).   In no case, however, will the buy-out price be less than (a) 1.5 times the Annualized Gross Revenue, if the applicable buy-out right is exercised within one year of such right becoming exercisable, or (b) 3.0 times the Annualized Gross Revenue, if the applicable buy-out right is exercised at any time after the one-year anniversary of such right becoming exercisable.  The buy-out price will be payable in cash or in shares of the Company’s common stock, or any combination thereof, at GRM’s discretion.

The License Agreement may be terminated by mutual consent of the parties.  The License Agreement may also be terminated by either party upon a default of the other party under the License Agreement that remains uncured for 30 days following notice of such default.  Additionally, GRM may terminate the License Agreement at any time for convenience, provided that GRM may not market any antivirus or Internet security products or services that compete with the Company’s products or services in the distribution channels covered by the License Agreement for one year following such a termination for convenience.  On October 22, 2010, the Company and GRM entered into a First Amendment to the License Agreement (“the First Amendment”), effective as of October 15, 2010.  Pursuant to the First Amendment, the royalties payable in Schedule D to the License Agreement were amended and GRM was provided the one time right to cause the eighteen months cutoff date (to which reference is made in the definition of the International Roll-Out Date) to be delayed for a period of up to 12 months in the event that GRM elects to delay its marketing of the products in the International Territory for legitimate business reasons, including, without limitation, delays in the development of the required processes, systems or other aspects of GRM’s business.

See Note 5 for a detailed description of the GR Note and the 2011 GR Note. See Note 9 for subsequent events related to GRM.

NOTE 9 - SUBSEQUENT EVENTS

On July 19, 2011, the Company and GRM entered into a new Media and Marketing Services Agreement (the “New Agreement”).  The New Agreement provides that GRM will continue to provide to the Company certain media purchasing, production, advertising and marketing services in connection with the advertising, marketing, sale and distribution of the Company’s software products and technical support services (the “Media and Marketing Services”).

The New Agreement supersedes and replaces the prior Media and Marketing Services Agreement between the Company and GRM dated as of March 24, 2009, as amended from time to time (the “Prior Agreement”) (except as to those obligations which expressly survive the termination of the Prior Agreement), pursuant to which GRM provided Media and Marketing Services to the Company.  The New Agreement is on substantially the same terms and conditions as the Prior Agreement with certain modifications resulting from, among other things, merging the Prior Agreement in the New Agreement.

The term of the New Agreement is from July 1, 2011 until December 31, 2013 unless the New Agreement is terminated earlier in accordance with the terms and conditions thereof.

The New Agreement provides for the payment to GRM by the Company of a Creative Management Fee of $75,000 per month, of which $50,000 per month will be waived by GRM during the four month period commencing on June 1, 2011 and expiring on September 30, 2011 if the Company remains in compliance with all of its obligations under the New Agreement and the Prior Agreement.

Under the New Agreement, the Company will grant to GRM, as security for the Company’s prompt payment of all amounts due and performance of all obligations under the New Agreement, a security interest in substantially all of the Company’s assets.

On July 27, 2011, CyberDefender Corporation (the “Company”) completed the private sale of $1.5 million in aggregate principal amount of 9% Subordinated Convertible Promissory Notes (the “Notes”) to 21 accredited investors, including two independent directors of the Company, pursuant to Securities Purchase Agreements.  The Notes are convertible, at the election of the holders, into shares of the Company’s common stock at a conversion price of $0.72 per share.  The Notes and accrued interest are due and payable on August 27, 2012, and are subordinate to certain senior debt owed by the Company to GRM. The Company may repay the notes at any time with fourteen days notice.

In addition, each investor will receive one incentive share of the Company’s common stock for each dollar invested.  The incentive shares will be issued by the Company from its treasury following the transfer to the Company of shares owned by Gary Guseinov, the Company’s chief executive officer and chairman of the board of directors.
 
 
17

 
 
CYBERDEFENDER CORPORATION
NOTES TO CONDENSED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 9 - SUBSEQUENT EVENTS (Continued)

Effective August 1, 2011, Gary Guseinov resigned from his positions as a director and chief executive officer of Cyberdefender Corporation (the “Company”). In connection with Mr. Guseinov’s resignations, the Company and Mr. Guseinov entered into a Separation and Release Agreement as of August 1, 2011 (the “Separation Agreement”).  The Separation Agreement provides, among other things, that: (i) the Company will pay Mr. Guseinov his annual salary, at the current rate, for a period of five months following his separation from the Company on August 1, 2011; (ii) the Company will pay Mr. Guseinov’s health insurance benefits, as currently in effect, for a period of six months following Mr. Guseinov’s separation from the Company; and (iii) other than his rights under his Indemnification Agreement with the Company dated May 1, 2010, Mr. Guseinov has released all claims he may have against the Company and others.  The Separation Agreement also provides for certain continuing obligations of Mr. Guseinov regarding the Company’s confidential information.

On July 25, 2011, the Company and GRM entered into a Waiver and Forbearance Agreement (the “Agreement”).  Pursuant to the Agreement, the Company, among other things: (i) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain 9% Secured Convertible Promissory Note dated March 31, 2011 and issued by the Company in favor of GRM; (ii) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain Amended and Restated 9% Secured Convertible Promissory Note dated February 25, 2011 and issued by the Company in favor of GRM; and (3) acknowledged certain other defaults in connection with the notes.

Pursuant to the Agreement, GRM, among other things, agreed to capitalize the unpaid interest payments and, for a period of sixty days through and including September 23, 2011, or until the earlier termination of the Agreement pursuant to the terms and conditions thereof, and for that period only, agreed: (a) to waive its rights and remedies under the notes and related documents described above; and (ii) that the Company is not in default under the notes and related documents.
 
In addition, one unsecured creditor is attempting to secure a judgment against the Company in the approximate amount of $270,000.  It is possible that, if the judgment is entered, the unsecured creditor will attempt to enforce the judgment against the Company’s assets.  The entry of the judgment would constitute an event of default under the Company’s loan agreements with GRM and under the Agreement, and GRM would be permitted to terminate the Agreement and pursue all of its legal rights and remedies against the Company.
 
Subsequent to June 30, 2011, the Company entered into an agreement with Worth Linen Associates to provide consulting services related to marketing strategy and execution, phone center operations and efficiencies, financial procedures and collections, and data systems and customer database management.  The agreement is for a period of six months beginning June 1, 2011. The Company has agreed to pay Worth Linen Associates $220,000 cash and a grant of 419,048 registered shares of the Company’s common stock with a total value of $700,000. The number of shares was determined by dividing $700,000 by the average daily closing price of the Company’s common stock for the month of June, which was $1.67.  The shares will vest in seven installments beginning on June 1, 2011 and ending on November 30, 2011.
 
 
18

 
 
FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q filed by CyberDefender Corporation (referred to as “the Company”, “we”, “us” or “our”) contains forward-looking statements. These are statements regarding financial and operating performance and results and other statements that are not historical facts. The words “expect,” “project,” “estimate,” “believe,” “anticipate,” “intend,” “plan,” “forecast,” and similar expressions are intended to identify forward-looking statements. Certain important risks could cause results to differ materially from those anticipated by some of the forward-looking statements. Some, but not all, of these risks include, among other things:

· 
changes in local, state or federal regulations that will adversely affect our business;

 · 
our ability to market and distribute or sell our products;

· 
our ability to protect our intellectual property and operate our business without infringing upon the intellectual property rights of others;

· 
whether we will continue to receive the services of certain officers and directors; and

· 
other uncertainties, all of which are difficult to predict and many of which are beyond our control.

We do not intend to update forward-looking statements. You should refer to and carefully review the risks identified in the Company’s Form 10-K for the year ended December 31, 2010 and the information in future documents we file with the Securities and Exchange Commission.
 
 
19

 
 
ITEM 2.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

OVERVIEW

We are a provider of remote LiveTech services and security and computer optimization software and to the consumer and small business market. We are located in Los Angeles, California.  Our mission is to bring to market advanced solutions to protect computer users against Internet viruses, spyware, identity theft and related security threats.

We believe that providing a “software only” solution to computer security problems is not as effective as our comprehensive solution, which includes security and optimization software in conjunction with access to remote technicians.  Our customers benefit from having a technician analyze their computers and repair problems that they do not have the expertise to resolve.
Strategic Repositioning
 
Over the course of the past two years, our business has evolved and the opportunity before us today is very different from where we started; during the second quarter, we determined that it was the opportune time to formalize a plan which would enable us to best capitalize on our strength with direct to consumer marketing and leverage our position as a leading provider of remote technical support services. We have taken steps to implement a strategic plan to achieve profitability while maintaining strong growth. Major elements of the new strategic plan include:

 
·
New leadership.  CEO resigned on August 1, 2011.  Board of Directors is actively negotiating with an interim CEO candidate
 
 
·
Focus strategic efforts on high-growth LiveTech service offerings
 
 
·
Discontinue development of proprietary software intended for sale to consumers
 
 
·
Improve software product offerings via third party licensing arrangements
 
 
·
Increase focus on optimizing operations to accelerate profitability
 
 
·
Reduce overhead and call center operational costs while improving overall customer experience
 
 
·
Our management team is expected to be augmented with additional expertise from direct response industry veterans who are charged with a clear focus on results, accountability and profit performance
 
 
·
The company expects to continue to operate its own in-house technical support call center for our LiveTech remote computer repair service
 
During the second quarter, we eliminated substantial headcount across the entire organization focusing specifically on software development.  Having already identified a number of robust software product suites that are available to be licensed, management is underway in negotiations with a highly reputable prospective security software vendor and targets finalization of the contract in the coming months. We plan to continue to execute on the strategic plan throughout the third and fourth quarters of 2011, to further streamline operations.

We evaluate our financial performance utilizing a variety of indicators. Four of the primary indicators that we utilize to evaluate the ongoing performance of our business include gross sales (a non-GAAP measure), income/loss from operations, net cash used in operating activities and renewal revenue. See the “Reconciliation of GAAP to Non-GAAP Financial Measures” below.

Gross sales are a non-GAAP measure which we define as total sales before returns and before deferring revenue for GAAP purposes. We believe gross sales is an appropriate measure to be used in evaluating the performance of our business as it gives a better indication of our operating performance and the profitability of our marketing initiatives.  Gross sales for the three months ended June 30, 2011 increased $3.1 million, or 25%, to $15.5 million from $12.4 million for the three months ended June 30, 2010. Gross sales for the six months ended June 30, 2011 increased $12.9 million, or 53%, to $37.1 million from $24.2 million for the six months ended June 30, 2010. As detailed in the table in the section below titled “Trends, Events and Uncertainties,” service and renewal revenue increase for the three and six months ended June 30, 2011 as compared to 2010. The increase was driven by several factors: increased direct-response advertising efforts through our partnership with GRM, increasing demand for our LiveTech services as indicated by improved sales conversion rates, continued improvements related to infrastructure optimization including SaaS-based CRM, IVR and eCommerce platforms and several Company initiatives to increase renewals.

Loss from operations for the three months ended June 30, 2011 decreased $5.3 million, or 48%, to $5.7 million from $11.0 million for the three months ended June 30, 2010. This decrease in loss from operations is primarily attributable to the increase in gross profit due to increased sales and a decrease in operating expenses.  The increase in gross profit is primarily attributable to increased sales resulting from the continued optimization of advertising. The decrease in operating expenses is due to a decrease in media and marketing services expense related to the Media Services Warrant that vested in 2010. During the three months ended June 30, 2010, 2,043,846 warrants vested.  The Company recorded non-cash expense of $6.5 million to media and marketing services for the three months ended June 30, 2010. This decrease was offset by an increase in selling, general and administrative expenses.  The increase in selling, general and administrative costs is primarily attributable to an increase in salaries and benefits resulting from the increase in staffing across all departments required as a result of the increase in sales and scaling of infrastructure. There was also an increase in merchant processing fees due to increased sales and the Company’s use of services provided by Vindicia, a leading provider of on-demand billing solutions for online merchants. Finally, professional fees increased due to listing of the Company’s common stock on the NASDAQ Global Market, the engagement of a new accounting firm and the addition of an independent board of directors. Loss from operations for the six months ended June 30, 2011 decreased $8.4 million, or 44%, to $10.7 million from $19.1 million for the six months ended June 30, 2010.

 
20

 
 
Net cash used in operating activities for the six months ended June 30, 2011 decreased $1.9 million, or 59%, to $1.3 million from $3.2 million for the six months ended June 30, 2010. Net cash used in operating activities during the six months ended June 30, 2011 was primarily the result of the net loss of $12.6 million. Net loss was adjusted for non-cash items such amortization of debt discount of $1.4 million, compensation expense for vested stock options of $0.5 million and shares and warrants issued for services of $0.4 million. Additionally the following items also impacted cash flow from operations: (i) a decrease in restricted cash of $0.8 million resulting from the lowering of the merchant processing reserve to $2 million; (ii) a decrease in accounts receivable of $1.3 million; (iii) an increase in accounts payable and accrued expenses – related party of $2.0 million resulting from the payment terms being negotiated to 30 days from 15 days; and (iv) an increase in deferred revenue of $3.2 million as a result of increased sales.

Renewal revenue, on a non-GAAP gross basis, for the three months ended June 30, 2011 increased $1.3 million, or 94%, to $2.7 million from $1.4 million for the three months ended June 30, 2010. This increase was attributable to the increase in our subscriber base due for renewal and our initiatives to increase renewals. Renewal revenue is important to us for two reasons. The first is that when customers renew, it underscores our commitment to delivering top quality products and services. Second, the cost of renewal customers is minimal. As we continue to build our renewal base, our advertising costs as a percentage of revenue should decrease, which we expect to help us reach profitability.

There are challenges and risks associated with our recent growth and the new strategic plan that we are focused on implementing.  Our growth may not continue as expected or at all.  Any one or all of our new initiatives may not produce the expected results. To date, our operations have been primarily financed through debt and equity proceeds from private placement offerings.  We believe that our repositioning strategy will allow us to rely on our strong direct to consumer marketing expertise to strengthen our position as a leading provider of remote technical support services.  However, the implementation of the new strategy will depend upon our ability to secure additional financing.

Since the filing of the Company’s Form 10-Q for the first quarter of fiscal year 2011, the Company’s cash position has deteriorated materially, and the Company has not been able to pay some of its unsecured creditors in a timely manner.  The Company is attempting to negotiate agreements with several unsecured creditors pursuant to which the unsecured creditors would agree, for the next two to three months, to accept reduced, partial payments of amounts owed and to forbear temporarily from asserting their legal rights and remedies against the Company while the Company attempts to secure the additional required financing.  There can be no assurance that the Company will be able to secure the agreements.  Even if the agreements are secured, if the Company is unable to secure the additional financing, there can be no assurance that the unsecured creditors would continue to forbear from asserting their legal rights and remedies against the Company for amounts the Company owes.
 
Subsequent to the close of the second quarter, we closed a $1.5 million private offering of subordinated convertible promissory notes to accredited investors as described in Note 9 above. We believe, but cannot ensure, that the $1.5 million will be sufficient to permit us to continue to operate until we can secure the additional financing during the next 60 days that we require to continue to operate as a going concern.  The accompanying financial statements have been prepared assuming that the Company will continue as a going concern; however, if the efforts noted above are not successful, it would raise substantial doubt about the Company’s ability to continue as a going concern. We are presently engaged in active discussions for additional investments by existing and prospective investors but we have no funding commitments in place at this time and we can give no assurance that such capital will be available on favorable terms, or at all.  If we cannot obtain financing, then we may be forced to further curtail our operations, or possibly be forced to evaluate a sale or consider other strategic alternatives such as bankruptcy.  Even if we are successful in raising additional funds, there is no assurance regarding the terms of any additional investment and any such investment or other strategic alternative would likely substantially dilute our current stockholders.

Thus far, our unsecured creditors have not asserted claims against us for amounts we owe, but it is not certain that they will continue to do so.

In addition, we are in default of certain provisions of our loan agreements with GRM  senior lender and we  and GRM have entered into a Waiver and Forbearance Agreement (the “Agreement”).    Pursuant to the Agreement, the Company, among other things: (i) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain 9% Secured Convertible Promissory Note dated March 31, 2011 and issued by the Company in favor of GRM; (ii) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain Amended and Restated 9% Secured Convertible Promissory Note dated February 25, 2011 and issued by the Company in favor of GRM; and (3) acknowledged certain other defaults in connection with the notes.

Pursuant to the Agreement, GRM, among other things, agreed to capitalize the unpaid interest payments and, for a period of sixty days through and including September 23, 2011, or until the earlier termination of the Agreement pursuant to the terms and conditions thereof, and for that period only, agreed: (a) to waive its rights and remedies under the notes and related documents described above; and (ii) that the Company is not in default under the notes and related documents.

We are pursuing all strategic and financing opportunities in order to seek to properly capitalize our operations and execute our strategic plan.

Furthermore, we need to obtain additional financing to repay the obligations to GRM due on March 31, 2012.  If we are unable to obtain additional funding, we would attempt to renegotiate the terms of the GRM debt, however, there can be no assurance that this would occur. Failure to obtain additional funding or an amendment to the GRM debt may require us to significantly curtail our operations which could have a material adverse impact on our results of operations and financial position. The accompanying condensed financial statements do not include any adjustments that might result from the outcome of this uncertainty.

Critical Accounting Policies and Estimates

There have been no changes in the matters for which we make critical accounting estimates in the preparation of our Condensed Financial Statements during the three months ended June 30, 2011 as compared to those disclosed in Management’s Discussion and Analysis of Financial Condition and Results of Operations included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2010.

 
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Contractual Obligations

We are committed under the following contractual obligations:

Contractual Obligations
 
Payments Due By Period
 
   
Total
   
Less than 1 year
   
1 to 3 Years
   
3 to 5 Years
   
Over 5 Years
 
Debt obligations
  $ 11,415,090     $ 11,415,090     $ -     $ -     $ -  
Capital lease obligations
  $ 270,580     $ 156,661     $ 113,919     $ -     $ -  
Operating lease obligations
  $ 8,508,482     $ 871,746     $ 1,811,146     $ 1,915,691     $ 3,909,899  

Off-Balance Sheet Arrangements

We do not have off-balance sheet arrangements.  As part of our ongoing business, we do not participate in transactions that generate relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, often established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.

Indemnities

During the normal course of business, we have agreed to certain indemnifications.  In the future, we may be required to make payments in relation to these commitments.  These indemnities include agreements with our current and former officers and directors which may require us to indemnify these individuals for liabilities arising by reason of the fact that they were or are officers or directors.  The duration of these indemnities varies and, in certain cases, is indefinite.  There is no limit on the maximum potential future payments we could be obligated to make pursuant to these indemnities.  We hedge some of the risk associated with these potential obligations by carrying general liability insurance.  Historically, we have not been obligated to make any payments for these obligations and no liabilities have been recorded for these indemnities in our condensed financial statements.

Trends, Events and Uncertainties

Since the filing of our Form 10-Q for the first quarter of fiscal year 2011, our cash position and liquidity have declined materially. Thus far, our unsecured creditors have not asserted claims against us for amounts we owe, but it is not certain that they will continue to do so. We are pursuing all strategic and financing opportunities in order to seek to properly capitalize our operations and execute our strategic plan.

As described above in the discussion of revenue recognition, we generally receive payment upon the sale of our products and services and defer the revenue over the life of the license agreement or service plan, which range from one to three years.

The following table summarizes our GAAP revenue and deferred revenue for each quarter of the two most recently completed fiscal years as well as for the most recent two quarters.
 
Quarter Ended
 
Net Revenue
   
Cumulative Deferred Revenue
 
31-Mar-09
  $ 3,191,630     $ 6,687,198  
30-Jun-09
    3,686,644     $ 8,139,384  
30-Sep-09
    4,427,404     $ 9,656,352  
31-Dec-09
    7,536,215     $ 10,779,146  
Fiscal Year 2009 Total
  $ 18,841,893          
                 
31-Mar-10
  $ 9,477,330     $ 11,619,760  
30-Jun-10
    9,712,586     $ 12,081,434  
30-Sep-10
    12,746,103     $ 14,163,271  
31-Dec-10
    13,632,526     $ 15,458,653  
Fiscal Year 2010 Total
  $ 45,568,545          
                 
31-Mar-11
  $ 15,375,893     $ 18,320,111  
30-Jun-11
  $ 12,720,597     $ 18,679,025  
Fiscal Year 2011 Total
  $ 28,096,490          

 
22

 
 
The following table summarizes our gross sales by category for each quarter of the two most recently completed fiscal years as well as for the most recent quarter. Gross sales are a non-GAAP measure that we use in assessing our operating performance. We define gross sales as total sales before returns and before deferring revenue for GAAP purposes. We reference this non-GAAP financial measure frequently in our decision-making as management believes it provides a better indication of our operating performance and the profitability of our marketing initiatives. We include this non-GAAP financial measure in our earnings announcements in order to provide transparency to our investors and to enable investors to better understand our operating performance. However, we do not recommend that gross sales are solely used to assess our financial performance or to formulate investment decisions.
 
Quarter Ended
 
Software
   
Services
   
Ancillary
   
Renewals
   
Total
 
31-Mar-09
  $ 2,475,095       40 %   $ 2,645,857       43 %   $ 606,051       10 %   $ 463,948       7 %   $ 6,190,951  
30-Jun-09
    2,501,266       40 %     2,678,978       43 %     584,144       9 %     466,747       8 %     6,231,135  
30-Sep-09
    2,666,274       40 %     2,915,731       43 %     461,120       7 %     699,068       10 %     6,742,193  
31-Dec-09
    4,401,569       45 %     3,705,830       38 %     982,460       10 %     717,949       7 %     9,807,808  
Fiscal Year 2009 Totals
  $ 12,044,204       42 %   $ 11,946,396       41 %   $ 2,633,775       9 %   $ 2,347,712       8 %   $ 28,972,087  
                                                                         
31-Mar-10
  $ 4,092,152       35 %   $ 5,802,486       49 %   $ 856,297       7 %   $ 1,062,473       9 %   $ 11,813,408  
30-Jun-10
    3,504,147       28 %     6,967,067       56 %     568,525       5 %     1,389,064       11 %     12,428,803  
30-Sep-10
    4,155,264       22 %     11,706,203       63 %     501,721       3 %     2,196,572       12 %     18,559,760  
31-Dec-10
    3,944,197       21 %     12,780,949       67 %     493,886       3 %     1,890,599       10 %     19,109,631  
Fiscal Year 2010 Totals
  $ 15,695,760       25 %   $ 37,256,705       60 %   $ 2,420,429       4 %   $ 6,538,708       11 %   $ 61,911,602  
                                                                         
31-Mar-11
  $ 4,696,930       22 %   $ 13,971,456       65 %   $ 478,516       2 %   $ 2,450,982       11 %   $ 21,597,884  
30-Jun-11
  $ 2,867,130       18 %   $ 9,694,401       63 %   $ 248,564       2 %   $ 2,689,628       17 %   $ 15,499,723  
Fiscal Year 2011 Totals
  $ 7,564,060       20 %   $ 23,665,857       64 %   $ 727,080       2 %   $ 5,140,610       14 %   $ 37,097,607  

The tables above indicate an upward trend in gross sales, GAAP revenue and deferred revenue resulting from our focus on promoting our new products and services and the addition of our new marketing channels, as discussed above.  We cannot guarantee that this upward trend will continue, even with increased spending on advertising.

The following table summarizes our new gross sales by category (not including renewals), separated into one year licenses or service agreements versus multi-year licenses or service agreements.
 
   
Six Months Ended June 30,
       
   
2011
         
2010
       
1 Year - Software sales
 
$
6,603,050
     
21
%
 
$
7,049,152
     
32
%
Multi-year - Software sales
   
961,011
     
3
%
   
2,521,319
     
12
%
1 Year - Services sales
   
6,741,189
     
21
%
   
5,610,783
     
26
%
Multi-year - Services sales
   
16,101,757
     
50
%
   
4,831,578
     
22
%
Ancillary Sales
   
1,549,990
     
5
%
   
1,777,842
     
8
%
Total
 
$
31,956,997
           
$
21,790,674
         

The table above indicates an upward trend in the sale of our multi-year LiveTech services.  Management believes this to be a result of increased demand for the value received for these multi-year LiveTech services and the overall growing demand for remote computer repair services.

Reconciliation of GAAP to Non-GAAP Financial Measures

The following is a reconciliation of gross sales to net revenue for the three and six months ended June 30, 2011 and 2010:

   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
   
2011
   
2010
   
2011
   
2010
 
Gross Sales
  $ 15,499,723     $ 12,428,803     $ 37,097,607     $ 24,242,211  
Less: Refunds
    (1,718,817 )     (1,562,587 )     (4,170,560 )     (2,955,645 )
Less: Uncollected EZ pay
    (701,396 )     (691,956 )     (1,910,185 )     (794,362 )
Less: Change in deferred revenue
    (358,913 )     (461,674 )     (2,920,372 )     (1,302,288 )
Net revenue
  $ 12,720,597     $ 9,712,586     $ 28,096,490     $ 19,189,916  

Other trends, events and uncertainties that may impact our liquidity are included in the discussion below.

 
23

 
 
RESULTS OF OPERATIONS

Three Months Ended June 30, 2011 Compared to Three Months Ended June 30, 2010

Net Revenue
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
             
Change in
               
Change in
 
 
 
2011
   
2010
    $     %       2011       2010     $     %  
 
                                                       
Net revenue
  $ 12,720,597     $ 9,712,586     $ 3,008,011       31 %   $ 28,096,490     $ 19,189,916     $ 8,906,574       46 %

The increase in net revenue was driven by several factors: increased direct-response advertising efforts through our partnership with GRM, increasing demand for our software products and remote LiveTech services, an increase in renewal revenues and continued improvements related to infrastructure optimization including SaaS-based CRM, IVR and eCommerce platforms. See the discussion of advertising expenses below. The majority of the revenue increase was from LiveTech services.  The increase is due to the company changing its focus to concentrate on growing its LiveTech business.

Cost of Revenue

   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
             
Change in
               
Change in
 
 
 
2011
   
2010
    $     %       2011       2010     $     %  
 
                                                       
Cost of revenue
  $ 6,098,859     $ 4,013,801     $ 2,085,058       52 %   $ 13,228,378     $ 7,168,851     $ 6,059,527       85 %
 
The increase in cost of revenue was primarily attributable to the expansion of our call center operations to support the increase in sales of our remote LiveTech services and the transition to CyberDefender managed call centers. During 2010, we transitioned to using only CyberDefender managed call centers, internal as well as through third-parties.  Prior to the transition the Company contracted with an outsourced call center on a revenue share basis that allowed us to defer the cost for GAAP accounting.  Cost of revenue includes compensation related expenses of our internal sales and technical support staff, as well as the cost of outsourced call centers. Compensation-related expenses for our internal technical support staff totaled $2.8 million for the three months ended June 30, 2011 as compared to $1.8 for the three months ended June 30, 2010. Expenses related to outsourced call centers totaled $3.0 million for the three months ended June 30, 2011 as compared $2.0 for the three months ended June 30, 2010. Compensation-related expenses for our internal technical support staff totaled $5.5 million for the six months ended June 30, 2011 as compared to $2.7 for the six months ended June 30, 2010. Expenses related to outsourced call centers totaled $7.1 million for the six months ended June 30, 2011 as compared $4.1 for the six months ended June 30, 2010.

Operating Expenses

Media and marketing services
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
             
Change in
               
Change in
 
 
 
2011
   
2010
    $     %       2011       2010     $     %  
 
                                                       
Media and marketing services
  $ 5,639,908     $ 5,421,145     $ 218,763       4 %   $ 11,929,673     $ 10,083,979     $ 1,845,694       18 %

Media and marketing services expense is comprised primarily of offline and online advertising and related functional resources. This increase was attributable to the Company increasing its advertising spend.

 
24

 
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
             
Change in
               
Change in
 
 
 
2011
   
2010
    $     %       2011       2010     $     %  
 
                                                       
Media and marketing services – related party
  $ 330,900     $ 6,555,963     $ (6,225,063 )     (95 %)   $ 686,232     $ 12,123,060     $ (11,436,828 )     (94 %)

Media and marketing services – related party expense is mainly comprised of non-cash expense related to the Media Services Warrant issued to GRM.  This decrease was primarily attributable to the non-cash expense related to the Media Services Warrant that vested in 2010 and other warrants issued to GRM.

Product Development
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
             
Change in
               
Change in
 
 
 
2011
   
2010
    $     %       2011       2010     $     %  
 
                                                       
Product Development
  $ 828,492     $ 963,392     $ (134,900 )     (14 %)   $ 1,762,762     $ 1,715,519     $ 47,243       3 %
 
Product development expenses are comprised of research and development costs associated with the development of new products as well as the ongoing support and improvement of current products. The decrease for the three months ended June 30, 2011 is primarily attributable to decreased salaries and compensation paid to contractors as a result of the Company’s decision to focus on growing the LiveTech business and therefore spending less on product development.

Selling, General and Administrative
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
             
Change in
               
Change in
 
 
 
2011
   
2010
    $     %       2011       2010     $     %  
 
                                                       
S,G & A
  $ 5,428,207     $ 3,722,577     $ 1,705,630       46 %   $ 10,964,283     $ 7,149,533     $ 3,814,750       53 %
 
Selling, general and administrative expenses are primarily comprised of salaries and wages, third party credit card processing fees, legal and professional fees, rent and other normal operating expenses.

The increase in S, G & A for the three and six months ended June 30, 2011 was attributable to (i) an increase in salaries and wages and related compensation expenses, including benefits and payroll taxes, of $0.3 million and $1.0 million resulting from the increase in staffing across all departments required as a result of the increase in sales and scaling of infrastructure; (ii) an increase in merchant processing fees of $0.3 million and $0.9 million due to increased sales and the Company’s use of services provided by Vindicia, a leading provider of on-demand billing solutions for online merchants; (iii) an increase in professional fees of $0.3 million and $0.5 million due to the addition of an independent board of directors and the hiring of a direct-response consulting firm to improve the Company’s performance; and (iv) an increase in the cost of the updated call center infrastructure including the new CRM and IVR of $0.8 million and $1.3 million.

Loss From Operations
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
             
Change in
               
Change in
 
 
 
2011
   
2010
    $     %       2011       2010     $     %  
 
                                                       
Loss from operations
  $ 5,719,272     $ 11,019,195     $ (5,299,923 )     (48 %)   $ 10,680,194     $ 19,126,171     $ (8,445,977 )     (44 %)
 
This decrease in loss from operations is attributable to the increase in gross profit and the decrease in operating expenses.  The increase in gross profit is attributable to the increased sales as described above.  The decrease in the operating expenses is attributable to a decrease in media and marketing – related party expenses offset by an increase in selling, general and administrative expenses, all as described above.
 
 
25

 
Other Income/(Expense)

Interest expense, net
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
             
Change in
               
Change in
 
 
 
2011
   
2010
    $     $       2011       2010     $     %  
 
                                                       
Interest expense, net (including related party)
  $ 894,794     $ 990,748     $ (95,954 )     (10 %)   $ 1,767,434     $ 1,209,917     $ 557,517       46 %
 
The increased interest expense for the six months ended June 30, 2011 was primarily attributable to the higher amount of debt carried via the GR Note, the Credit Facility and the 2011 GR Note and the amortization of the debt discount.

Net Loss
 
   
Three Months Ended June 30,
   
Six Months Ended June 30,
 
 
             
Change in
               
Change in
 
 
 
2011
   
2010
    $     %       2011       2010     $     %  
 
                                                       
Net loss
  $ 6,614,066     $ 12,009,943     $ (5,395,877 )     (45 %)   $ 12,550,345     $ 20,336,088     $ (7,785,743 )     (38 %)
 
This decrease in net loss is attributable to the increase in gross profit and the decrease in operating expenses.  The increase in gross profit is attributable to the increased sales as described above.  The decrease in the operating expenses is attributable to a decrease in media and marketing – related party expenses offset by an increase in selling, general and administrative expenses, all as described above.
 
Liquidity and Capital Resources

Since the filing of our Form 10-Q for the first quarter of fiscal year 2011, our cash position and liquidity have declined materially. To date, the Company's operations have been primarily financed through debt and equity proceeds from private placement offerings, as the Company has experienced operating losses for the last five fiscal years.  Management has implemented plans to continue to build its revenue base, expand sales and marketing and improve operations, however, through June 30, 2011, the Company continued to operate at negative cash flow.    While the Company is attempting to generate sufficient operating cash flow, the Company’s cash position may not be sufficient enough to support the Company’s daily operations.  Management intends to raise additional funds by way of a public or private offering.   While the Company believes in the viability of its strategy to generate sufficient operating cash flow and in its ability to raise additional funds, there can be no assurances to that effect.  The ability of the Company to continue as a going concern is dependent upon the Company’s ability to further implement its business plan and generate sufficient operating cash flow.  

Furthermore, the Company needs to obtain additional financing to repay the obligations to GRM due on March 31, 2012.  If the Company was unable to obtain additional funding, we would attempt to renegotiate the terms of the GRM debt, however, there can be no assurance that this would occur. Failure to obtain additional funding or an amendment to the GRM debt may require us to significantly curtail our operations which could have a material adverse impact on our results of operations and financial position. The Company was in default of certain provisions of its loan agreements with GRM, and the Company and GRM have negotiated a Forbearance Agreement.   Pursuant to the Forbearance Agreement, GRM has agreed to waive, for a period of 60 days through and including September 23, 2011, its rights and remedies against the Company as a result of the defaults.  There can be no assurance that GRM will agree to extend the waiver period beyond 60 days.  If the waiver period is not extended, GRM will be able to pursue all of its rights and remedies against the Company resulting from the defaults.  Failure to cure the defaults or obtain extensions of the waivers could affect the ability of the Company to continue as a going concern.  The accompanying condensed financial statements do not include any adjustments that might result from the outcome of this uncertainty.

Subsequent to the close of the second quarter, the Company closed a $1.5 million private offering of subordinated convertible promissory notes to accredited investors as described in Note 9 below. The Company believes, but cannot ensure, that the $1.5 million will be sufficient to permit the Company to continue to operate until it can secure the additional financing during the next 60 days that it requires to continue to operate as a going concern.  The accompanying financial statements have been prepared assuming that the Company will continue as a going concern; however, if the efforts noted above are not successful, it would raise substantial doubt about the Company’s ability to continue as a going concern. We are presently engaged in active discussions for additional investments by existing and prospective investors but we have no funding commitments in place at this time and we can give no assurance that such capital will be available on favorable terms, or at all.  If we cannot obtain financing, then we may be forced to further curtail our operations, or possibly be forced to evaluate a sale or consider other strategic alternatives such as bankruptcy.  Even if we are successful in raising additional funds, there is no assurance regarding the terms of any additional investment and any such investment or other strategic alternative would likely substantially dilute our current stockholders.
 
Since the filing of the Company’s Form 10-Q for the first quarter of fiscal year 2011, the Company’s cash position has deteriorated materially, and the Company has not been able to pay some of its unsecured creditors in a timely manner.  The Company is attempting to negotiate agreements with several unsecured creditors pursuant to which the unsecured creditors would agree, for the next two to three months, to accept reduced, partial payments of amounts owed and to forbear temporarily from asserting their legal rights and remedies against the Company while the Company attempts to secure the additional required financing.  There can be no assurance that the Company will be able to secure the agreements.  Even if the agreements are secured, if the Company is unable to secure the additional financing, there can be no assurance that the unsecured creditors would continue to forbear from asserting their legal rights and remedies against the Company for amounts the Company owes.
 
On July 25, 2011, the Company and GRM entered into a Waiver and Forbearance Agreement (the “Agreement”).  Pursuant to the Agreement, the Company, among other things: (i) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain 9% Secured Convertible Promissory Note dated March 31, 2011 and issued by the Company in favor of GRM; (ii) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain Amended and Restated 9% Secured Convertible Promissory Note dated February 25, 2011 and issued by the Company in favor of GRM; and (3) acknowledged certain other defaults in connection with the notes.  Pursuant to the Agreement, GRM, among other things, agreed to capitalize the unpaid interest payments and, for a period of sixty days through and including September 23, 2011, or until the earlier termination of the Agreement pursuant to the terms and conditions thereof, and for that period only, agreed: (a) to waive, for a period of 60 days, its rights and remedies against the Company as a result of the defaults; and (b) that the Company is not in default under the notes and related agreements.  There can be no assurance that GRM will agree to extend the waiver period beyond 60 days.  If the waiver period is not extended, or if the Company defaults in its obligations under the Agreement, GRM will be able to pursue all of its rights and remedies against the Company resulting from the defaults.
 
In addition, one unsecured creditor is attempting to secure a judgment against the Company in the approximate amount of $270,000.  It is possible that, if the judgment is entered, the unsecured creditor will attempt to enforce the judgment against the Company’s assets.  The entry of the judgment would constitute an event of default under the Company’s loan agreements with GRM and under the Agreement, and GRM would be permitted to terminate the Agreement and pursue all of its legal rights and remedies against the Company.
 
At June 30, 2011, we had cash totaling $1.8 million.  In the six months ended June 30, 2011, we used $1.3 million in cash flows from operations.
 
 
26

 

Cash provided/(used) during the six months ended June 30, 2011 included:

Operating Activities

Net cash used in operating activities for the six months ended June 30, 2011 decreased $1.9 million, or 59%, to $1.3 million from $3.2 million for the six months ended June 30, 2010. Net cash used in operating activities during the six months ended June 30, 2011 was primarily the result of the net loss of $12.6 million. Net loss was adjusted for non-cash items such amortization of debt discount of $1.4 million, compensation expense for vested stock options of $0.5 million and shares and warrants issued for services of $0.4 million. Additionally the following items also impacted cash flow from operations: (i) a decrease in restricted cash of $0.8 million resulting from the lowering of the merchant processing reserve to $2 million; (ii) a decrease in accounts receivable of $1.3 million; (iii) an increase in accounts payable and accrued expenses – related party of $2.0 million resulting from the payment terms being negotiated to 30 days from 15 days; and (iv) an increase in deferred revenue of $3.2 million as a result of increased sales.

Our primary source of operating cash flow is the collection of sales receipts from our customers and the timing of payments to our vendors and service providers.  We did not make any significant changes to our sales and receivable process during the three months ended June 30, 2011.

The increase in cash related to accounts payable and accrued expenses – related party was $2.0 million.  Our operating cash flows, including changes in accounts payable and accrued liabilities, are impacted by the timing of payments to our vendors for accounts payable.  The timing of cash payments in future periods will be impacted by the nature of accounts payable arrangements.

Our working capital deficit at June 30, 2011, defined as current assets minus current liabilities, was $29.0 million as compared to a working capital deficit of $11.4 million at December 31, 2010.  The increase in working capital deficit of approximately $17.6 million from December 31, 2010 to June 30, 2011 was primarily attributable to $9.6 million of convertible debt – related party becoming short-term, a decrease in cash and restricted cash of $1.7 million, a decrease in accounts receivable of $1.3 million, an increase in accounts payable and accrued expenses –related party of $2.0 million and an increase in current portion of deferred revenue of $2.6 million, resulting from increased.

Investing Activities

Net cash used in investing activities during the six months ended June 30, 2011 was $0.1 million, which was used for property and equipment purchases.  We expect to continue to purchase property and equipment in the normal course of our business.  The amount and timing of these purchases and the related cash outflows in future periods is difficult to predict and is dependent on a number of factors, including but not limited to any increase in the number of our employees and changes in computer hardware and software used in our business.  Net cash used in investing activities during the six months ended June 30, 2010 was $0.4 million and also related to the purchase of property and equipment.

Financing Activities

Cash provided by financing activities during the six months ended June 30, 2011 was $0.5 million, which was primarily the result of the exercise of common stock warrants. Cash provided by financing activities during the six months ended June 30, 2010 was $5.1 million, which was primarily the result of the net proceeds of $4.9 million from the issuance of a convertible note and the exercise of common stock warrants and stock options totaling $0.2 million.
 
Other than as discussed above, we know of no trends, events or uncertainties that are reasonably likely to impact our future liquidity.

ITEM 3.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The registrant is a smaller reporting company and is not required to provide this information.
 
 
27

 

ITEM 4T.
CONTROLS AND PROCEDURES

We conducted an evaluation, with the participation of our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Securities Exchange Act of 1934 (the “Exchange Act”) as of June 30, 2011, to ensure that information required to be disclosed by us in the reports filed or submitted by us under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms.  Based on that evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that as of June 30, 2011, our disclosure controls and procedures were not effective at the reasonable assurance level due to the material weakness described below.

A material weakness is a control deficiency (within the meaning of the Public Company Accounting Oversight Board (PCAOB) Auditing Standard No. 2) or combination of control deficiencies, that results in more than a remote likelihood that a material misstatement of the annual or interim financial statements will not be prevented or detected.  Management has identified the following material weakness which has caused management to conclude that, as of June 30, 2011, our disclosure controls and procedures were not effective at the reasonable assurance level:

1.           Our controls over financial reporting are not sufficient to ensure that financial statements are prepared in accordance with accounting principles generally accepted in the United States ("US GAAP").  Because of the failure of our control procedures, material adjustments to previously issued financial statements were reported in December 2010.  Specifically, our financial statements for the year ended December 31, 2009 were restated to reflect the correction of errors related to the accounting for advertising costs that were capitalized and the measurement and classification of warrants granted to GR Match, LLC (GRM) under a media and marketing agreement.  We believe the restatements result from the lack of adequate controls to identify and report financial information in accordance with US GAAP and have concluded that material weaknesses continue to exists in our internal controls over financial reporting.

Changes in Internal Control over Financial Reporting

There have been no changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15 (f) under the Exchange Act) during the second quarter of 2011 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

 
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PART II - OTHER INFORMATION

ITEM 1.
LEGAL PROCEEDINGS

On May 6, 2011, the Company and Edelson McGuire, LLC, a Chicago, Illinois law firm, entered into a Stipulation of Settlement (the “Stipulation”), which is subject to court approval, to settle a class action that includes claims allegedly arising out of the Company’s design, sales and marketing of its software products and services.  A class action complaint and the Stipulation were filed in state court in Cook County, Illinois on May 6, 2011.  The Company denies the allegations in the complaint and agreed to settle the action solely to avoid the expense and distraction of litigation. The Stipulation received preliminary approval by the court.

The Stipulation provides that any customer who can establish, to the Company’s satisfaction in accordance with the provisions in the Stipulation, a purchase of the Company’s software or services, and who has not previously received a refund from the Company, is entitled to a $10 refund in cash.  The total settlement fund will be $9.75 million and will not exceed that amount in any event.  The Company will receive a credit for the lesser of: (i) $7 million; or (ii) 85% of the total of all refunds it makes to customers during the period from September 1, 2010 through a date which is 30 days after the entry of the final judgment in the class action.  Although there can be no assurances, the Company believes it will be entitled to the credit of $7 million.

The balance of the settlement fund, after deducting the $7 million credit, will be $2.75 million, from which payments will be made for: (i) claims that are approved in accordance with the provisions of the Stipulation; (ii) the plaintiffs’ attorneys’ fee award; (iii) a plaintiffs’ incentive award of $3,000; and (iv) the costs of the claims administration process, which will be conducted in accordance with the provisions of the Stipulation.   The Company’s insurance carrier under the applicable insurance policy will contribute up to a maximum of $2 million to the settlement, subject to the payment by the Company of the retention (deductible) of $250,000.

Although there can be no assurances, the Company believes that the insurance carrier’s contribution will be sufficient to satisfy the payments described above given the number of claims that the Company expects will be filed.  Although there can be no assurances, the Company estimates that, even if all potential claimants filed claims that were approved, the Company’s total, maximum exposure under the Stipulation would be approximately $750,000.

Finally, in addition to the payments described above, the Stipulation provides that the Company will maintain certain additional disclosures relating to its products and services in its Terms of Service and, where applicable, its Privacy Policy.
 
One of the Company’s unsecured creditors is attempting to secure a judgment against the Company in the approximate amount of $270,000.  It is possible that, if the judgment is entered, the unsecured creditor will attempt to enforce the judgment against the Company’s assets.  The entry of the judgment would constitute an event of default under the Company’s loan agreements with GRM and under the Agreement, and GRM would be permitted to terminate the Agreement and pursue all of its legal rights and remedies against the Company.
 
ITEM 1A.
RISK FACTORS

Not applicable.
 
ITEM 2.
UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

During the three months ended June 30, 2011, two investors exercised warrants to purchase 21,937 shares of common stock exercisable at $0.94 per share. We relied on section 4(2) of the Securities Act of 1933 to issue the common stock inasmuch as the securities were issued to accredited investors without any form of general solicitation or general advertising.

For information relating to additional unregistered securities that were sold during the three months ended June 30, 2011, please see our Current Report on Form 8-K, which was filed with the Securities and Exchange Commission on March 1, 2011.

ITEM 3.    DEFAULTS UPON SENIOR SECURITIES

On July 25, 2011, the Company and GRM entered into a Waiver and Forbearance Agreement (the “Agreement”).  Pursuant to the Agreement, the Company, among other things: (i) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain 9% Secured Convertible Promissory Note dated March 31, 2011 and issued by the Company in favor of GRM; (ii) acknowledged its failure to make interest payments payable on July 1, 2011 under a certain Amended and Restated 9% Secured Convertible Promissory Note dated February 25, 2011 and issued by the Company in favor of GRM; and (3) acknowledged certain other defaults in connection with the notes.

Pursuant to the Agreement, GRM, among other things, agreed to capitalize the unpaid interest payments and, for a period of sixty days through and including September 23, 2011, or until the earlier termination of the Agreement pursuant to the terms and conditions thereof, and for that period only, agreed: (a) to waive its rights and remedies under the notes and related documents described above; and (ii) that the Company is not in default under the notes and related documents.

 
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ITEM 6.
EXHIBITS
 
3.1
 
Certificate of Incorporation (1)
3.2
 
Bylaws (1)
10.1
 
Third Amendment to 9% Secured Convertible Promissory Note dated April 4, 2011 between the registrant and GR Match, LLC (2)
10.2
 
First Amendment to Amended and Restated 9% Secured Convertible Promissory Note dated April 4, 2011 between the registrant and GR Match, LLC (2)
10.3
 
Form of 9% Subordinated Convertible Promissory Note (3)
10.4
 
Form of Securities Purchase Agreement (3)
10.5
 
Form of Subordination Agreement (3)
10.6
 
Form of Security Agreement (3)
10.7
 
Waiver and Forbearance Agreement dated July 25, 2011 between the registrant and GR Match, LLC (3)
10.8
 
Separation and Release Agreement dated August 1, 2011 between the registrant and Gary Guseinov (4)**
31.1
 
Certification Pursuant to Rule 13a-14(a) and 15d-14(a)*
31.2
 
Certification Pursuant to Rule 13a-14(a) and 15d-14(a)*
32
 
Certification Pursuant to Section 1350 of Title 18 of the United States Code*
_____________________________________
(1)
Incorporated by reference from the Registration Statement on Form S-3, File No. 333-167910, filed with the Securities and Exchange Commission on June 30, 2010.
(2)
Incorporated by reference from the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on April 8, 2011.
(3)
Incorporated by reference from the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on July 29, 2011.
(4)
Incorporated by reference from the registrant’s Current Report on Form 8-K filed with the Securities and Exchange Commission on August 2, 2011.
*Filed herewith.
**Denotes an agreement with management.
 
 
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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
 
CYBERDEFENDER CORPORATION
     
 
By:  
/s/ Kevin Harris
Date: August 22, 2011
Kevin Harris, Interim Chief Executive Officer
 
 
     
     
 
By:  
/s/ Kevin Harris
Date: August 22, 2011
Kevin Harris, Chief Financial Officer