Attached files

file filename
EX-12 - COMPUTATION OF RATIO OF EARNINGS TO COMBINED FIXED CHARGES - CONVERGYS CORPdex12.htm
EX-21 - SUBSIDIARIES OF CONVERGYS CORPORATION - CONVERGYS CORPdex21.htm
EX-23 - CONSENT OF ERNST & YOUNG LLP - CONVERGYS CORPdex23.htm
EX-32 - SECTION 906 CEO AND CFO CERTIFICATION - CONVERGYS CORPdex32.htm
EX-10.6 - AMENDMENT TO EMPLOYMENT AGREEMENT WITH ROBERT A. LENTO - CONVERGYS CORPdex106.htm
EX-10.4 - CHANGE-IN-CONTROL AGREEMENT WITH JAMES P. BOYCE - CONVERGYS CORPdex104.htm
EX-10.3 - OFFER OF EMPLOYMENT LETTER WITH JAMES P. BOYCE - CONVERGYS CORPdex103.htm
EX-10.5 - EMPLOYMENT AGREEMENT WITH ROBERT A. LENTO - CONVERGYS CORPdex105.htm
EX-10.2 - CHANGE-IN-CONTROL AGREEMENT WITH ANDREA J. AYERS - CONVERGYS CORPdex102.htm
EX-10.1 - EMPLOYMENT LETTER WITH ANDREA J. AYERS - CONVERGYS CORPdex101.htm
EX-10.45 - 2009 FORM OF TIME-BASED RESTRICTED STOCK UNIT AWARD AGREEMENT OF EMPLOYEES - CONVERGYS CORPdex1045.htm
EX-10.46 - 2009 FORM OF PERFORMANCE-BASED RESTRICTED STOCK UNIT AWARD AGREEMENT - CONVERGYS CORPdex1046.htm
EX-10.44 - SECOND AMENDMENT TO THE FIVE-YEAR COMPETITIVE ADVANCE AND REVOLVING CREDIT - CONVERGYS CORPdex1044.htm
EX-24 - POWERS OF ATTORNEY - CONVERGYS CORPdex24.htm
EX-31.1 - SECTION 302 CEO CERTIFICATION - CONVERGYS CORPdex311.htm
10-K - FORM 10-K - CONVERGYS CORPd10k.htm
EX-10.47 - 2009 FORM OF PERFORMANCE-BASED RESTRICTED STOCK UNIT AWARD AGREEMENT - CONVERGYS CORPdex1047.htm

Exhibit 31.2 to 2009 10-K

Certification

I, Earl C. Shanks, certify that:

 

1. I have reviewed this annual report on Form 10-K of Convergys Corporation;

 

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date: February 26, 2010     /s/ Earl C. Shanks
    Earl C. Shanks
    Chief Financial Officer