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EX-99.2 - EX-99.2 - Lumen Technologies, Inc.proformarevenue992.htm
8-K - 8-K - Lumen Technologies, Inc.ctl-20210210.htm

NEWS RELEASE
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Lumen Technologies, Inc. Reports fourth quarter 2020 results

Fourth Quarter 2020 Highlights
Reported Net Loss of $2.289 billion for the fourth quarter 2020, compared to reported Net Income of $223 million for the fourth quarter 2019. Excluding Integration and Transformation Costs and Special Items, which included a non-cash goodwill impairment charge of $2.642 billion, Net Income was $522 million for the fourth quarter 2020, compared to $352 million for the fourth quarter 2019
Diluted EPS was ($2.12) for the fourth quarter 2020, compared to $0.21 per share for the fourth quarter 2019. Excluding Integration and Transformation Costs and Special Items, Diluted EPS was $0.48 per share for the fourth quarter 2020, compared to $0.33 per share for the fourth quarter 2019
Generated Adjusted EBITDA of $2.281 billion for the fourth quarter 2020, compared to $2.278 billion for the fourth quarter 2019, excluding Integration and Transformation Costs and Special Items of $198 million and $173 million, respectively
Reported Net Cash Provided by Operating Activities of $1.682 billion for the fourth quarter 2020
Generated Free Cash Flow of $1.004 billion for the fourth quarter 2020, compared to $1.022 billion, excluding cash paid for Integration and Transformation Costs and Special Items of $80 million and $53 million, respectively
Achieved approximately $830 million of annualized run-rate Adjusted EBITDA cost transformation savings

Full Year 2020 Highlights
Reported a Net Loss of $1.232 billion for the full year 2020, compared to a Net Loss of $5.269 billion for the full year 2019. Excluding Integration and Transformation Costs and Special Items, reported Net Income was $1.801 billion for the full year 2020 compared to $1.409 billion for the full year 2019
Diluted EPS was ($1.14) for the full year 2020, compared to ($4.92) per share for the full year 2019. Excluding Integration and Transformation Costs and Special Items, Diluted EPS was $1.67 per share for the full year 2020, compared to $1.32 per share for the full year 2019
Reported Net Cash Provided by Operating Activities of $6.524 billion for the full year 2020
Adjusted EBITDA was $8.888 billion for the full year 2020, compared to $9.070 billion for the full year 2019, excluding Integration and Transformation Costs and Special Items
Reported Free Cash Flow of $3.131 billion for the full year 2020, compared to $3.276 billion for the full year 2019, excluding cash paid for Integration and Transformation Costs and Special Items
Reduced Net Debt by approximately $1.6 billion and reduced leverage to 3.6x Net-Debt-to-Adjusted EBITDA

DENVER, Feb. 10, 2021 — Lumen Technologies, Inc. (NYSE: LUMN) reported results for the fourth quarter ended Dec. 31, 2020.
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“We made significant transformational progress in 2020, launching the Lumen platform to support our customers’ application and data needs for the 4th Industrial Revolution”, said Jeff Storey, president and CEO of Lumen. “We invested in our Edge Cloud capabilities, enhanced our customers’ digital experiences, and launched new platform-based solutions. These investments enabled us to improve our revenue growth trajectory and serve as the foundation for several new strategic partnerships. We are excited about the opportunity for growth in 2021 as we truly become the platform for amazing things.”

Total revenue was $5.125 billion for the fourth quarter 2020, compared to $5.306 billion for the fourth quarter 2019.
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Financial Results
MetricFourth QuarterFourth QuarterFull YearFull Year
($ in millions, except per share data)2020
2019(1)
2020
2019(1)
International and Global Accounts$856 870 3,405 3,476 
Enterprise1,430 1,434 5,722 5,696 
Small and Medium Business 618 665 2,557 2,727 
Wholesale 922 983 3,777 4,042 
Consumer1,299 1,354 5,251 5,517 
Total Revenue$5,125 5,306 20,712 21,458 
Cost of Services and Products2,231 2,257 8,934 9,134 
Selling, General and Administrative Expenses866 992 3,464 3,715 
Share-based Compensation Expenses55 48 175 162 
Adjusted EBITDA(2)
2,083 2,105 8,489 8,771 
Adjusted EBITDA, Excluding Integration and Transformation Costs and Special Items(2)(3)
2,281 2,278 8,888 9,070 
Adjusted EBITDA Margin(2)
40.6 %39.7 %41.0 %40.9 %
Adjusted EBITDA Margin, Excluding Integration and Transformation Costs and Special Items(2)(3)
44.5 %42.9 %42.9 %42.3 %
Net Cash Provided by Operating Activities1,682 1,909 6,524 6,680 
Capital Expenditures758 940 3,729 3,628 
Unlevered Cash Flow(2)
1,297 1,486 4,416 5,065 
Unlevered Cash Flow, Excluding Cash Integration and Transformation Costs and Special Items(2)(4)
1,377 1,539 4,752 5,289 
Free Cash Flow(2)
924 969 2,795 3,052 
Free Cash Flow, Excluding Cash Integration and Transformation Costs and Special Items(2)(4)
1,004 1,022 3,131 3,276 
Net (Loss) Income(2,289)223 (1,232)(5,269)
Net Income, Excluding Integration and Transformation Costs and Special Items(5)
522 352 1,801 1,409 
Net (Loss) Income per Common Share - Diluted(2.12)0.21 (1.14)(4.92)
Net Income per Common Share - Diluted, Excluding Integration and Transformation Costs and Special Items(5)
0.48 0.33 1.67 1.32 
Weighted Average Shares Outstanding (in millions) - Diluted1,080.5 1,078.2 1,079.1 1,071.4 
(1) Reflects certain reclassifications due to accounting changes made in the first quarter of 2020, which were announced in the company's 8-K report filed with the SEC on April 30, 2020.
(2) See the attached schedules for definitions of non-GAAP metrics, reconciliation to GAAP figures and further explanations of the adjustments referred to in notes 3, 4 and 5.
(3) Excludes Integration and Transformation Costs and Special Items in the amounts of (i) $198 million for the fourth quarter of 2020, (ii) $173 million for the fourth quarter of 2019, (ii) $399 million for the full year 2020, and (iv) $299 million for the full year 2019.
(4) Excludes cash paid for Integration and Transformation Costs and Special Items of (i) $80 million for the fourth quarter of 2020, (ii) $53 million for the fourth quarter of 2019, (iii) $336 million for the full year 2020, and (iv) $224 million for the full year 2019.
(5) Excludes Integration and Transformation Costs and Special Items (net of the income tax effect thereof) in the amounts of (i) $2.811 billion for the fourth quarter of 2020, (ii) $129 million for the fourth quarter of 2019, (iii) $3.033 billion for the full year 2020, and (iv) $6.678 billion for the full year 2019.


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RevenueFourth QuarterThird QuarterQoQ PercentFourth QuarterYoY Percent
($ in millions)20202020Change2019Change
By Business Segment
International and Global Accounts$856 835 3%870 (2)%
Enterprise1,430 1,439 (1)%1,434 —%
Small and Medium Business 618 635 (3)%665 (7)%
Wholesale 922 949 (3)%983 (6)%
Consumer1,299 1,309 (1)%1,354 (4)%
Total Revenue$5,125 5,167 (1)%5,306 (3)%

Cash Flow
Free Cash Flow, excluding Integration and Transformation Costs and Special Items, was $1.004 billion in the fourth quarter 2020, compared to $1.022 billion in the fourth quarter 2019.

As of Dec. 31, 2020, Lumen had cash and cash equivalents of $406 million.

Goodwill Impairment
Each year, the company is required under GAAP to undertake a goodwill impairment analysis of all its reporting units. The analysis compares the fair value of the equity for each of the reporting units to the carrying value of equity for each reporting unit. The analysis takes into account weighted average cost of capital and market multiples, along with the company’s forecasts. Based on this analysis, in the fourth quarter of 2020 the company recorded an aggregate $2.642 billion non-cash goodwill impairment across multiple reporting units.

2021 Reporting Changes
Segment and Sales Channel Reporting
The company is making changes to its segment and customer-facing sales channel reporting categories in 2021 to align with operational changes designed to better support its customers.

Beginning next quarter, the company will report two segments: Business and Mass Markets. The Business segment will include four sales channels: International & Global Accounts, Large Enterprise, Mid-Market Enterprise, and Wholesale. Mass Markets includes both Consumer and our Small Business Group (SBG).

For the Business and Mass Markets segments, proforma for these upcoming changes, fourth quarter 2020 revenue was:

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RevenueProforma Fourth Quarter 2020
($ in millions)
By Sales Channel
International & Global Accounts$1,033 
Large Enterprise986 
Mid-Market Enterprise716 
Wholesale930 
Business Segment$3,665 
Mass Markets Segment1,460 
Total Revenue$5,125 

Product Category Reporting
Additionally, beginning next quarter the company is making changes to the product category reporting to better reflect product life cycles and the company's go to market approach. These changes include both the creation of new product categories and the realignment of products and services within previously reported product categories.

For Business segment revenue, the company will report the following product categories: Compute & Application Services, IP & Data Services, Fiber Infrastructure Services and Voice & Other.

Proforma for these upcoming changes, fourth quarter 2020 product categories for the Business Segment were:

BusinessProforma Fourth Quarter 2020
By Product Category
($ in millions)
Compute & Application Services$454 
IP & Data Services1,588 
Fiber Infrastructure Services575 
Voice & Other1,048 
Total Revenue$3,665 

For Mass Markets segment revenue, the company will report in the following product categories: Consumer Broadband, Small Business Group (SBG) Broadband, Voice & Other, and CAF II.

Proforma for these upcoming changes, fourth quarter 2020 product categories revenue for the Mass Markets segment were:

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Mass MarketsProforma Fourth Quarter 2020
By Product Category
($ in millions)
Consumer Broadband$731 
SBG Broadband37 
Voice & Other569 
CAF II123 
Total Revenue$1,460 

Adjusted EBITDA and Free Cash Flow excluding Special Items
Going forward, the company plans to discontinue reporting Integration and Transformation savings and associated costs.

The company plans to continue to provide disclosure on Adjusted EBITDA, Free Cash Flow and other profitability measures, including and excluding Special Items. Special Items will include expenses such as severance, material legal settlements or other unforeseen material items that are one-time or unusual in nature.

Proforma for these upcoming changes, 2020 profitability and cash flow metrics were:

Proforma Adjusted EBITDA ReportingProforma Free Cash Flow Reporting
Metric2020 Reported2020 ProformaMetric2020 Reported2020 Proforma
Adjusted EBITDA(1)
$8,489$8,489
Free Cash Flow(1)
$2,795$2,795
Severance(2)
$151$151
Severance(2)
$137$137
Other Integration and Transformation Costs$224n/aOther Integration and Transformation Costs$152n/a
Subtotal$375$151Subtotal$289$137
Special Items$24$24Special Items$47$47
Total Add Backs$399$175Total Add Backs$336$184
Adjusted EBITDA
Excl. Integration and Transformation Costs and Special items
$8,888n/a
Free Cash Flow
Excl. Integration and Transformation Costs and Special Items
$3,131n/a
Adjusted EBITDA
Excl. Special Items
n/a$8,664
Free Cash Flow
Excl. Special Items
n/a$2,979
Adjusted EBITDA Margin(3)
43%42%
(1) For definitions of non-GAAP metrics and reconciliation to GAAP figures, see the attached schedules and Lumen’s Investor Relations website.
(2) Severance costs were previously classified within Integration and Transformation Costs. Effective in 2021, this will be reported within Special Items.
(3) 2020 reported Adj. EBITDA margin excludes Integration and Transformation Costs and Special Items; 2020 proforma Adj. EBITDA margin excludes only Special Items (including severance costs).



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2021 Outlook
2021 Metric (1)(2)
2020 Proforma(3)
2021 Outlook
Adjusted EBITDA (excluding Special Items)$8.664 billion$8.4 to $8.6 billion
Free Cash Flow (excluding Special Items)(4)
$2.979 billion$2.8 to $3.0 billion
2021 Metric (1)(2)
2020 Actual2021 Outlook
Net Cash Interest$1.627 billion$1.525 to $1.575 billion
GAAP Interest Expense$1.668 billion$1.550 billion
Dividends (5)
$1.1 billion$1.1 billion
Capital Expenditures$3.729 billion$3.5 to $3.8 billion
Depreciation and Amortization$4.710 billion$4.2 to $4.4 billion
Share-based Compensation Expenses$175 million~$200 million
Cash Income Taxes$70 million$100 million
Full Year Effective Income Tax Rate(6)
24%27%
(1) For definitions of non-GAAP metrics and reconciliation to GAAP figures, see the attached schedules and Lumen’s Investor Relations website.
(2) Outlook measures in this chart and the accompanying schedules (i) exclude the effects of Special Items, future changes in our operating or capital allocation plans, unforeseen changes in regulation, laws or litigation, and other unforeseen events or circumstances impacting our financial performance and (ii) speak only as of Feb. 10, 2021. See “Forward-Looking Statements”.
(3) For 2020 results, Adjusted EBITDA and Free Cash Flow are on a proforma basis to reflect our upcoming 2021 reporting. All other metrics are on an as reported basis.
(4) Free Cash Flow outlook does not include any potential discretionary pension fund contribution.
(5) Dividends is defined as dividends paid as disclosed in the Consolidated Statements of Cash Flows. Assumes payment of dividends at the rate of $1.00 per share per year, based on the number of shares outstanding on Dec. 31, 2020. Payments of all dividends are at the discretion of the Board of Directors.
(6) 2020 Actual excludes goodwill impairment.

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Investor Call
Lumen’s management will host a conference call at 5 p.m. ET today, Feb. 10, 2021. The conference call will be streamed live over Lumen's website at ir.lumen.com. Additional information regarding fourth quarter 2020 results, including the presentation materials management will review during the conference call, will be available on the Investor Relations website prior to the call. If you are unable to join the call via the web, the call can be accessed live at +1 877-283-5145 (U.S. Domestic) or +1 312-281-1201 (International).

A telephone replay of the call will be available beginning at 7 p.m. ET on Feb. 10, 2021, and ending May 11, 2021, at 6 p.m. ET. The replay can be accessed by dialing +1 800-633-8284 (U.S. Domestic) or +1 402-977-9140 (International), reservation code 21989194. A webcast replay of the call will also be available on our website beginning at 7 p.m. ET on Feb. 10, 2021, and ending May 11, 2021, at 6 p.m. ET.
Media Relations Contact:                         Investor Relations Contact:
Jeremy Jones                             Mark Stoutenberg jeremy.jones@lumen.com                      mark.stoutenberg@lumen.com
+1 720-567-7044                             +1 720-888-1662

About Lumen
Lumen Technologies Inc. (NYSE: LUMN) is guided by our belief that humanity is at its best when technology advances the way we live and work. With approximately 450,000 route fiber miles and serving customers in more than 60 countries, we deliver the fastest, most secure platform for applications and data to help businesses, government and communities deliver amazing experiences.

Learn more about the Lumen network, edge cloud, security, communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen Technologies are registered trademarks of Lumen Technologies LLC in the United States. Lumen Technologies LLC is a wholly-owned affiliate of Lumen Technologies, Inc.

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Forward-Looking Statements
Except for historical and factual information, the matters set forth in this release and other of our oral or written statements identified by words such as “estimates,” “expects,” “anticipates,” “believes,” “plans,” “intends,” “will,” and similar expressions are forward-looking statements as defined by the federal securities laws, and are subject to the “safe harbor” protections thereunder. These forward-looking statements are not guarantees of future results and are based on current expectations only, are inherently speculative, and are subject to a number of assumptions, risks and uncertainties, many of which are beyond our control. Actual events and results may differ materially from those anticipated, estimated, projected or implied by us in those statements if one or more of these risks or uncertainties materialize, or if underlying assumptions prove incorrect. Factors that could affect actual results include but are not limited to: uncertainties regarding the extent to which COVID-19 health and economic disruptions will continue to impact our business, operations, cash flows and corporate initiatives; the effects of competition from a wide variety of competitive providers, including decreased demand for our more mature service offerings and increased pricing pressures; the effects of new, emerging or competing technologies, including those that could make our products less desirable or obsolete; our ability to attain our key operating imperatives, including simplifying and consolidating our network, simplifying and automating our service support systems, strengthening our relationships with customers and attaining projected cost savings; our ability to safeguard our network, and to avoid the adverse impact of possible security breaches, service outages, system failures, or similar events impacting our network or the availability and quality of our services; the effects of ongoing changes in the regulation of the communications industry, including the outcome of legislative, regulatory or judicial proceedings relating to content liability standards, intercarrier compensation, universal service, broadband deployment, data protection, privacy and net neutrality; our ability to effectively retain and hire key personnel and to successfully negotiate collective bargaining agreements on reasonable terms without work stoppages; possible changes in the demand for our products and services, including increased demand for high-speed data transmission services; our ability to successfully maintain the quality and profitability of our existing product and service offerings and to introduce profitable new offerings on a timely and cost-effective basis; our ability to generate cash flows sufficient to fund our financial commitments and objectives, including our capital expenditures, operating costs, debt repayments, dividends, pension contributions and other benefits payments; our ability to successfully and timely implement our operating plans and corporate strategies, including our delevering strategy; changes in our operating plans, corporate strategies, dividend payment plans or other capital allocation plans, whether based upon COVID-19 disruptions, changes in our cash flows, cash requirements, financial performance, financial position, market conditions or otherwise; the impact of any future material acquisitions or divestitures that we may engage in; the negative impact of increases in the costs of our pension, health, post-employment or other benefits, including those caused by changes in markets, interest rates, mortality rates, demographics or regulations; the potential negative impact of customer complaints, government investigations, security breaches or service outages impacting us or our industry; adverse changes in our access to credit markets on favorable terms, whether caused by changes in our financial position, lower credit ratings, unstable markets or otherwise; our ability to meet the terms and conditions of our debt obligations and covenants, including our ability to make transfers of cash in compliance therewith; our ability to maintain favorable relations with our securityholders, key business partners, suppliers, vendors, landlords and financial institutions; our ability to meet evolving environmental, social and governance expectations and benchmarks; our ability to collect our receivables from, or continue to do business with, financially-troubled customers, including, but not limited to, those adversely impacted by the economic dislocations caused by the COVID-19 pandemic; our ability to use our net operating loss carryforwards in the amounts projected; any adverse developments in legal or regulatory proceedings involving us; changes in tax, pension, healthcare or other laws or regulations, in governmental support programs, or in general government funding levels, including those arising from pending proposals to increase federal income tax rates; the effects of changes in accounting policies, practices or assumptions, including changes that could potentially require additional future impairment charges; the effects of adverse weather, terrorism, epidemics, pandemics, rioting, societal unrest, or other natural or man-made disasters or disturbances; the potential adverse effects if our internal controls over financial reporting have weaknesses or deficiencies, or otherwise fail to operate as intended; the effects of more general factors such as changes in interest rates, in exchange rates, in operating costs, in public policy, in the views of financial analysts, or in general market, labor, economic or geo-political conditions; and other risks referenced from time to time in our filings with the U.S. Securities and Exchange Commission. You are cautioned not to unduly rely upon our forward-looking statements, which speak only as of the date made. We undertake no obligation to publicly update or revise any forward-looking statements for any reason, whether as a result of new information, future events or developments, changed circumstances, or otherwise. Furthermore, any information about our intentions contained in any of our forward-looking statements reflects our intentions as of the date of such forward-looking statement, and is based upon, among other things, regulatory, technological, industry, competitive, economic and market conditions, and our related assumptions, as of such date. We may change our intentions, strategies or plans without notice at any time and for any reason.




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Reconciliation to GAAP
This release includes certain historical and forward-looking non-GAAP financial measures, including but not limited to Adjusted EBITDA, Free Cash Flow, Unlevered Cash Flow, and adjustments to GAAP and non-GAAP measures to exclude the effect of Integration and Transformation Costs and Special Items. In addition to providing key metrics for management to evaluate the company’s performance, we believe these measurements assist investors in their understanding of period-to-period operating performance and in identifying historical and prospective trends.
Reconciliations of non-GAAP financial measures to the most comparable GAAP measures are included in the attached financial schedules. Reconciliation of additional non-GAAP historical financial measures that may be discussed during the call described above, along with further descriptions of non-GAAP financial measures, will be available in the Investor Relations portion of the company’s website at ir.lumen.com. Non-GAAP measures are not presented to be replacements or alternatives to the GAAP measures, and investors are urged to consider these non-GAAP measures in addition to, and not in substitution for, measures prepared in accordance with GAAP. Lumen may present or calculate its non-GAAP measures differently from other companies.


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Lumen Technologies, Inc.
CONSOLIDATED STATEMENTS OF OPERATIONS
THREE AND TWELVE MONTHS ENDED DECEMBER 31, 2020 AND 2019
(UNAUDITED)
($ in millions, except per share amounts; shares in thousands)
Three months ended December 31,Increase / (decrease)Twelve months ended December 31,Increase / (decrease)
2020
2019 (1)
2020
2019 (1)
OPERATING REVENUE$5,125 5,306 (3)%20,712 21,458 (3)%
OPERATING EXPENSES
Cost of services and products 2,231 2,257 (1)%8,934 9,134 (2)%
Selling, general and administrative866 992 (13)%3,464 3,715 (7)%
Depreciation and amortization1,195 1,210 (1)%4,710 4,829 (2)%
Goodwill impairment2,642 — nm2,642 6,506 (59)%
Total operating expenses6,934 4,459 56 %19,750 24,184 (18)%
OPERATING (LOSS) INCOME(1,809)847 nm962 (2,726)nm
OTHER (EXPENSE) INCOME
Interest expense(396)(484)(18)%(1,668)(2,021)(17)%
Other (expense) income, net(3)(14)(79)%(76)(19)nm
Income tax expense(81)(126)(36)%(450)(503)(11)%
NET (LOSS) INCOME$(2,289)223 nm(1,232)(5,269)(77)%
BASIC (LOSS) EARNINGS PER SHARE$(2.12)0.21 nm(1.14)(4.92)nm
DILUTED (LOSS) EARNINGS PER SHARE$(2.12)0.21 nm(1.14)(4.92)nm
WEIGHTED AVERAGE SHARES OUTSTANDING
Basic1,080,5071,073,000%1,079,1301,071,441%
Diluted1,080,5071,078,175— %1,079,1301,071,441%
DIVIDENDS PER COMMON SHARE$0.25 0.25 — %1.00 1.00 — %
Exclude: Integration and Transformation Costs and Special Items(2)
$2,811 129 nm3,033 6,678 (55)%
NET INCOME EXCLUDING INTEGRATION AND TRANSFORMATION COSTS AND SPECIAL ITEMS$522 352 48 %1,801 1,409 28 %
DILUTED EARNINGS PER SHARE EXCLUDING INTEGRATION AND TRANSFORMATION COSTS AND SPECIAL ITEMS$0.48 0.33 45 %1.67 1.32 27 %
(1) Reflects certain reclassifications due to accounting changes made in the first quarter of 2020, which were announced in the company's 8-K report filed with the SEC on April 30, 2020.
(2) Excludes the Integration and Transformation Costs and Special Items described in the accompanying Non-GAAP Integration and Transformation Costs and Special Items table, net of the income tax effect thereof.
nm - Percentages greater than 200% and comparisons between positive and negative values are considered not meaningful.
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Lumen Technologies, Inc.
CONSOLIDATED BALANCE SHEETS
AS OF DECEMBER 31, 2020 AND 2019
(UNAUDITED)
($ in millions)
December 31, 2020December 31, 2019
ASSETS
CURRENT ASSETS
Cash and cash equivalents$406 1,690 
Accounts receivable, less allowance of $191 and $1061,962 2,259 
Other808 819 
   Total current assets3,176 4,768 
Property, plant and equipment, net of accumulated depreciation of $31,596 and $29,346
26,338 26,079 
GOODWILL AND OTHER ASSETS
Goodwill18,870 21,534 
Other intangible assets, net8,219 9,567 
Other, net2,791 2,794 
    Total goodwill and other assets29,880 33,895 
TOTAL ASSETS$59,394 64,742 
LIABILITIES AND STOCKHOLDERS' EQUITY
CURRENT LIABILITIES
Current maturities of long-term debt$2,427 2,300 
Accounts payable1,134 1,724 
Accrued expenses and other liabilities
Salaries and benefits1,008 1,037 
Income and other taxes314 311 
Current operating lease liabilities379 416 
Interest291 280 
Other328 386 
Current portion of deferred revenue753 804 
    Total current liabilities6,634 7,258 
LONG-TERM DEBT29,410 32,394 
DEFERRED CREDITS AND OTHER LIABILITIES
Deferred income taxes, net3,342 2,918 
Benefit plan obligations, net4,556 4,594 
Other4,290 4,108 
Total deferred credits and other liabilities12,188 11,620 
STOCKHOLDERS' EQUITY
Common stock1,097 1,090 
Additional paid-in capital20,909 21,874 
Accumulated other comprehensive loss(2,813)(2,680)
Accumulated deficit(8,031)(6,814)
Total stockholders' equity11,162 13,470 
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY$59,394 64,742 
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Lumen Technologies, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
TWELVE MONTHS ENDED DECEMBER 31, 2020 AND 2019
(UNAUDITED)
($ in millions)
Twelve months ended
December 31, 2020December 31, 2019
OPERATING ACTIVITIES
Net Loss$(1,232)(5,269)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization4,710 4,829 
Impairment of goodwill and other assets2,642 6,506 
Deferred income taxes366 440 
Provision for uncollectible accounts189 145 
Net loss (gain) on early retirement and modification of debt105 (72)
Share-based compensation175 162 
Changes in current assets and liabilities, net(663)(278)
Retirement benefits(111)(12)
Changes in other noncurrent assets and liabilities, net246 245 
Other, net97 (16)
Net cash provided by operating activities6,524 6,680 
INVESTING ACTIVITIES
Capital expenditures(3,729)(3,628)
Proceeds from sale of property, plant and equipment and other assets153 93 
Other, net12 (35)
Net cash used in investing activities(3,564)(3,570)
FINANCING ACTIVITIES
Net proceeds from issuance of long-term debt4,361 3,707 
Payments of long-term debt(7,315)(4,157)
Net proceeds on revolving line of credit(100)(300)
Dividends paid(1,109)(1,100)
Other, net(87)(61)
Net cash used in financing activities(4,250)(1,911)
Net (decrease) increase in cash, cash equivalents and restricted cash(1,290)1,199 
Cash, cash equivalents and restricted cash at beginning of period 1,717 518 
Cash, cash equivalents and restricted cash at end of period$427 1,717 
Cash, cash equivalents and restricted cash:
Cash and cash equivalents$406 1,690 
Restricted cash21 27 
Total$427 1,717 
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Lumen Technologies, Inc.
OPERATING METRICS
(UNAUDITED)
(In thousands)
December 31, 2020September 30, 2020December 31, 2019
Operating Metrics
Consumer broadband subscribers4,544 4,563 4,678 
Consumer broadband subscribers are customers that purchase broadband connection service through their existing telephone lines, stand-alone telephone lines, or fiber-optic cables. Our methodology for counting our consumer broadband subscribers includes only those lines that we use to provide services to external customers and excludes lines used solely by us and our affiliates. It also excludes unbundled loops and includes stand-alone consumer broadband subscribers. We count lines when we install the service.
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Description of Non-GAAP Metrics

Pursuant to Regulation G, the company is hereby providing definitions of non-GAAP financial metrics and reconciliations to the most directly comparable GAAP measures.

The following describes and reconciles those financial measures as reported under accounting principles generally accepted in the United States (GAAP) with those financial measures as adjusted by the items detailed below and presented in the accompanying news release. These calculations are not prepared in accordance with GAAP and should not be viewed as alternatives to GAAP. In keeping with its historical financial reporting practices, the company believes that the supplemental presentation of these calculations provides meaningful non-GAAP financial measures to help investors understand and compare business trends among different reporting periods on a consistent basis.

We use the term Special Items as a non-GAAP measure to describe items that impacted a period’s statement of operations for which investors may want to give special consideration due to their magnitude, nature or both. We do not call these items non-recurring because, while some are infrequent, others may recur in future periods.
Adjusted EBITDA ($) is defined as net income (loss) from the Statements of Operations before income tax (expense) benefit, total other income (expense), depreciation and amortization, share-based compensation expense and impairments.

Adjusted EBITDA Margin (%) is defined as Adjusted EBITDA divided by total revenue.

Management believes that Adjusted EBITDA and Adjusted EBITDA Margin are relevant and useful metrics to provide to investors, as they are an important part of Lumen’s internal reporting and are key measures used by Management to evaluate profitability and operating performance of Lumen and to make resource allocation decisions. Management believes such measures are especially important in a capital-intensive industry such as telecommunications. Management also uses Adjusted EBITDA and Adjusted EBITDA Margin (and similarly uses these terms excluding Integration and Transformation Costs) to compare Lumen’s performance to that of its competitors and to eliminate certain non-cash and non-operating items in order to consistently measure from period to period its ability to fund capital expenditures, fund growth, service debt and determine bonuses. Adjusted EBITDA excludes non-cash stock compensation expense and impairments because of the non-cash nature of these items. Adjusted EBITDA also excludes interest income, interest expense and income taxes, and in our view constitutes an accrual-based measure that has the effect of excluding period-to-period changes in working capital and shows profitability without regard to the effects of capital or tax structure. Adjusted EBITDA also excludes depreciation and amortization expense because these non-cash expenses primarily reflect the impact of historical capital investments, as opposed to the cash impacts of capital expenditures made in recent periods, which may be evaluated through cash flow measures. Adjusted EBITDA excludes the gain (or loss) on extinguishment and modification of debt and other, net, because these items are not related to the primary operations of Lumen.

There are material limitations to using Adjusted EBITDA as a financial measure, including the difficulty associated with comparing companies that use similar performance measures whose calculations may differ from Lumen’s calculations. Additionally, this financial measure does not include certain significant items such as interest income, interest expense, income taxes, depreciation and amortization, non-cash stock compensation expense, the gain (or loss) on extinguishment and modification of debt and net other income (expense). Adjusted EBITDA and Adjusted EBITDA Margin (either with or without Integration and Transformation Costs adjustments and Special Items) should not be considered a substitute for other measures of financial performance reported in accordance with GAAP.
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Unlevered Cash Flow is defined as net cash provided by (used in) operating activities less capital expenditures, plus cash interest paid and less interest income, all as disclosed in the Statements of Cash Flows or the Statements of Operations. Management believes that Unlevered Cash Flow is a relevant metric to provide to investors, because it reflects the operational performance of Lumen and, measured over time, provides management and investors with a sense of the underlying business’ growth pattern and ability to generate cash. Unlevered Cash Flow excludes cash used for acquisitions and debt service and the impact of exchange rate changes on cash and cash equivalents balances.

There are material limitations to using Unlevered Cash Flow to measure Lumen’s cash performance as it excludes certain material items such as payments on and repurchases of long-term debt, interest income, cash interest expense and cash used to fund acquisitions. Comparisons of Lumen’s Unlevered Cash Flow to that of some of its competitors may be of limited usefulness since Lumen does not currently pay a significant amount of income taxes due to net operating loss carryforwards, and therefore, currently generates higher cash flow than a comparable business that does pay income taxes. Additionally, this financial measure is subject to variability quarter over quarter as a result of the timing of payments related to accounts receivable, accounts payable, payroll and capital expenditures. Unlevered Cash Flow should not be used as a substitute for net change in cash, cash equivalents and restricted cash in the Consolidated Statements of Cash Flows.

Free Cash Flow is defined as net cash provided by (used in) operating activities less capital expenditures as disclosed in the Statements of Cash Flows. Management believes that Free Cash Flow is a relevant metric to provide to investors, as it is an indicator of Lumen’s ability to generate cash to service its debt. Free Cash Flow excludes cash used for acquisitions, principal repayments and the impact of exchange rate changes on cash and cash equivalents balances.

There are material limitations to using Free Cash Flow to measure Lumen’s performance as it excludes certain material items such as principal payments on and repurchases of long-term debt and cash used to fund acquisitions. Comparisons of Lumen’s Free Cash Flow to that of some of its competitors may be of limited usefulness since Lumen does not currently pay a significant amount of income taxes due to net operating loss carryforwards, and therefore, generates higher cash flow than a comparable business that does pay income taxes. Additionally, this financial measure is subject to variability quarter over quarter as a result of the timing of payments related to interest expense, accounts receivable, accounts payable, payroll and capital expenditures. Free Cash Flow should not be used as a substitute for net change in cash, cash equivalents and restricted cash on the Consolidated Statements of Cash Flows.




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Lumen Technologies, Inc.
Non-GAAP Integration and Transformation Costs and Special Items
(UNAUDITED)
($ in millions)
Actual QTDActual YTD
Integration and Transformation Costs(1) and Special Items Impacting Adjusted EBITDA
4Q204Q194Q204Q19
Consumer and other litigation$16 50 24 65 
Total Special Items impacting Adjusted EBITDA16 50 24 65 
Plus: Integration and Transformation Costs182 123 375 234 
Total Integration and Transformation Costs and Special Items impacting Adjusted EBITDA$198 173 399 299 
Actual QTDActual YTD
Integration and Transformation Costs and Special Items Impacting Net Income (Loss)4Q204Q194Q204Q19
Consumer and other litigation$16 50 24 65 
Impairment of goodwill2,642 — 2,642 6,506 
Loss on sale of business— — — 
Loss (gain) on early debt retirement 27 (2)109 (72)
Total Special Items impacting Net Income (loss)2,685 48 2,783 6,499 
Plus: Integration and Transformation Costs182 123 375 234 
Total Integration and Transformation Costs and Special Items impacting Net Income (loss)2,867 171 3,158 6,733 
Income tax effect of Integration and Transformation Costs and Special Items (2)
(56)(42)(125)(55)
Total Integration and Transformation Costs and Special Items impacting Net Income (loss), net of tax$2,811 129 3,033 6,678 
(1) Represents the cost of obtaining the synergy and transformations savings over 2019-2021 that the company initially discussed in its Feb. 13, 2019 earnings release.
(2) Tax effect calculated using the annualized effective statutory tax rate, excluding any non-recurring discrete items, which was 24.5% and 24.3% for the 12 months ended Dec. 31, 2020 and 2019, respectively.
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Lumen Technologies, Inc.
Non-GAAP Cash Flow Reconciliation
(UNAUDITED)
($ in millions)
Actual QTDActual YTD
4Q204Q194Q204Q19
Net cash provided by operating activities$1,682 1,909 $6,524 6,680 
Capital expenditures(758)(940)(3,729)(3,628)
Free Cash Flow924 969 2,795 3,052 
Cash interest paid373 522 1,627 2,028 
Interest income— (5)(6)(15)
Unlevered Cash Flow$1,297 1,486 $4,416 5,065 
Free Cash Flow$924 969 $2,795 3,052 
Add back: cash Integration and Transformation Costs (1)
77 53 289 223 
Add back: Special Items (1)
— 47 
Free Cash Flow excluding cash Integration and Transformation Costs and Special Items$1,004 1,022 $3,131 3,276 
Unlevered Cash Flow$1,297 1,486 $4,416 5,065 
Add back: cash Integration and Transformation Costs (1)
77 53 289 223 
Add back: Special Items (1)
— 47 
Unlevered Cash Flow excluding cash Integration and Transformation Costs and Special Items$1,377 1,539 $4,752 5,289 
(1) Refer to Non-GAAP Integration and Transformation Costs and Special Items table for details of the Integration and Transformation Costs and Special Items included above.

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Lumen Technologies, Inc.
Adjusted EBITDA Non-GAAP Reconciliation
(UNAUDITED)
($ in millions)
Actual QTDActual YTD
4Q204Q194Q204Q19
Net (loss) income$(2,289)223 $(1,232)(5,269)
Income tax expense 81 126 450 503 
Total other expense, net399 498 1,744 2,040 
Depreciation and amortization expense1,195 1,210 4,710 4,829 
Share-based compensation expense55 48 175 162 
Goodwill impairment2,642 — 2,642 6,506 
Adjusted EBITDA$2,0832,105 $8,4898,771 
Add back: Integration and Transformation Costs(1)
$182 123 $375 234 
Add back: Special Items (1)
16 50 24 65 
Adjusted EBITDA excluding Integration and Transformation Costs and Special Items$2,2812,278 $8,888 9,070 
Total revenue$5,1255,306 $20,712 21,458 
Adjusted EBITDA margin40.6 %39.7 %41.0 %40.9 %
Adjusted EBITDA margin excluding Integration and Transformation Costs and Special Items44.5 %42.9 %42.9 %42.3 %
(1) Refer to Non-GAAP Integration and Transformation Costs and Special Items table for details of the Integration and Transformation Costs and Special Items included above.

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Outlook

To enhance the information in our outlook with respect to non-GAAP metrics, we are providing a range for certain GAAP measures that are components of the reconciliation of the non-GAAP metrics. The provision of these ranges is in no way meant to indicate that Lumen is explicitly or implicitly providing an outlook on those GAAP components of the reconciliation. In order to reconcile the non-GAAP financial metric to GAAP, Lumen has to use ranges for the GAAP components that arithmetically add up to the non-GAAP financial metric. While Lumen believes that it has used reasonable assumptions in connection with developing the outlook for its non-GAAP financial metrics, it fully expects that the ranges used for the GAAP components will vary from actual results. We will consider our outlook of non-GAAP financial metrics to be accurate if the specific non-GAAP metric is met or exceeded, even if the GAAP components of the reconciliation are different from those provided in an earlier reconciliation.

Lumen Technologies, Inc.
2021 OUTLOOK (1) (2)
(UNAUDITED)
($ in millions)
Adjusted EBITDA Outlook
Twelve Months Ended Dec. 31, 2021
Range
LowHigh
Net income$1,625 1,975 
Income tax expense500 800 
Total other expense1,650 1,450 
Depreciation and amortization expense4,400 4,200 
Share-based compensation expenses225 175 
Adjusted EBITDA$8,400 $8,600 
Free Cash Flow Outlook
Twelve Months Ended Dec. 31, 2021
Range
LowHigh
Net cash provided by operating activities$6,600 6,500 
Capital expenditures(3,800)(3,500)
Free cash flow$2,800 3,000 

(1) For definitions of non-GAAP metrics and reconciliation to GAAP figures, see the above schedules and Lumen’s Investor Relations website.

(2) Outlook measures in this chart (i) exclude the effects of Special Items, future changes in our operating or capital allocation plans, unforeseen changes in regulation, laws or litigation, and other unforeseen events or circumstances impacting our financial performance and (ii) speak only as of Feb. 10, 2021. See “Forward-Looking Statements”.
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