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8-K - 8-K - PEGASYSTEMS INCpega-20200728.htm
EXHIBIT 99.1
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Pega Cloud Revenue and ACV grow by more than 50%
Total ACV up 21% to $738 million, powered by Pega Cloud Choice™
Pega Cloud ACV up 56% to $211 million
Pega Cloud Backlog grows by 26%; First Half Pega Cloud Revenue grows by 55%
CAMBRIDGE, Mass. — July 28, 2020 — Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, released its financial results for the second quarter of 2020.
“I’m pleased with our results through the first half of the year as we continue to demonstrate resiliency in our business throughout this global pandemic,” said Alan Trefler, founder and CEO, Pegasystems. “Clients and prospects continue to see value in our solutions, both for their short-term crisis related needs and their longer-term digital transformation goals, and we remain confident in our long-term opportunity.”
“Our subscription revenue grew 38 percent year over year in the first half of 2020, which reflects the impact of passing the midpoint of our cloud transition,” said Ken Stillwell, CFO, Pegasystems. “This impressive result demonstrates the power of growing ACV by more than 20 percent quarter in and quarter out. With over $500 million of cash on the balance sheet and a notable portfolio of enterprise clients, Pega is in a strong position to capture an even greater share of the more than $50 billion market for digital transformation solutions.”
Financial and performance metrics (1)
(Dollars in thousands,
except per share amounts)
Three Months Ended
June 30,
Six Months Ended
June 30,
20202019Change20202019Change
Total revenue$227,375  $205,592  11 %$492,966  $418,138  18 %
Net (loss) - GAAP$(20,740) $(32,296) 36 %$(46,112) $(61,013) 24 %
Net (loss) - Non-GAAP$(22,236) $(23,427) %$(18,204) $(32,803) 45 %
Diluted (loss) per share - GAAP$(0.26) $(0.41) 37 %$(0.58) $(0.77) 25 %
Diluted (loss) per share - Non-GAAP$(0.28) $(0.30) %$(0.23) $(0.42) 45 %
(1) A reconciliation of the GAAP measures to our Non-GAAP measures is contained in the financial schedules at the end of this release.
(Dollars in thousands)Three Months Ended
June 30,
ChangeSix Months Ended
June 30,
Change
2020201920202019
Pega Cloud$48,838  21 %$31,699  15 %$17,139  54 %$92,304  19 %$59,457  14 %$32,847  55 %
Maintenance72,222  33 %69,329  34 %2,893  %145,917  30 %137,035  33 %8,882  %
Term license44,266  19 %24,954  12 %19,312  77 %134,523  27 %73,268  18 %61,255  84 %
Subscription (2)
165,326  73 %125,982  61 %39,344  31 %372,744  76 %269,760  65 %102,984  38 %
Perpetual license9,057  %19,320  %(10,263) (53)%12,716  %34,270  %(21,554) (63)%
Consulting52,992  23 %60,290  30 %(7,298) (12)%107,506  21 %114,108  27 %(6,602) (6)%
Total revenue$227,375  100 %$205,592  100 %$21,783  11 %$492,966  100 %$418,138  100 %$74,828  18 %
(2) Reflects client arrangements (term license, Pega Cloud, and maintenance) that are subject to renewal.
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Note: See the schedules at the end of this release for additional information.
Quarterly conference call
A conference call and audio-only webcast will be conducted at 5:00 p.m. EDT on July 28, 2020.
Members of the public and investors are invited to join the call and participate in the question and answer session by dialing 1-888-394-8218 (domestic), 1-323-701-0225 (international), or via webcast (http://public.viavid.com/index.php?id=140614) by logging onto www.pega.com at least five minutes prior to the event's broadcast and clicking on the webcast icon in the Investors section.
A replay of the call will also be available on www.pega.com by clicking the Earnings Calls link in the Investors section.
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Discussion of Non-GAAP financial measures
To supplement the financial results presented in accordance with generally accepted accounting principles in the U.S. (“GAAP”), we provide Non-GAAP measures, including in this release. We utilize several different financial measures, both GAAP and Non-GAAP, to analyze and assess the business’ overall performance, make operating decisions, and forecast and plan for future periods. Our annual financial plan is prepared on both a GAAP and a Non-GAAP basis. We use Non-GAAP measures in the evaluation process to establish management’s compensation because of the importance of these measures in managing the business.
The Non-GAAP measures exclude the effects of stock-based compensation expense, amortization of intangible assets, foreign currency transaction gains and losses, costs arising in connection with the issuance of our convertible senior notes and the related capped call transactions, gains and losses arising from our venture investments, gains and losses from our capped call transactions, gains and losses arising in connection with the change in the format of PegaWorld, and related income tax effects. We believe these Non-GAAP measures are helpful in understanding our past financial performance and our anticipated future results.
These Non-GAAP financial measures should not be considered in isolation or as a substitute for comparable GAAP measures. They should only be read in conjunction with our consolidated financial statements prepared in accordance with GAAP.
A reconciliation of the GAAP measures to our Non-GAAP measures is contained in the financial schedules at the end of this release.
Forward-looking statements
Certain statements contained in this press release may be “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995.
Words such as expects, anticipates, intends, plans, believes, will, could, should, estimates, may, targets, strategies, intends to, projects, forecasts, guidance, likely, and usually, or variations of such words and other similar expressions are intended to identify forward-looking statements, which are based on current expectations and assumptions.
These forward-looking statements deal with future events, and are subject to various risks and uncertainties that are difficult to predict, including, but not limited to, statements about our future financial performance and business plans, the adequacy of our liquidity and capital resources, the continued payment of quarterly dividends, the timing of revenue recognition, management of our transition to a more subscription-based business model, variation in demand for our products and services, including among clients in the public sector, the impact of actual or threatened public health emergencies, such as the Coronavirus (COVID-19), reliance on third-party service providers, compliance with our debt obligations and debt covenants, the potential impact of our convertible senior notes and related Capped Call Transactions, reliance on key personnel, the continued uncertainties in the global economy, foreign currency exchange rates, the potential legal and financial liabilities and reputation damage due to cyber-attacks, security breaches and security flaws, our ability to protect our intellectual property rights and costs associated with defending such rights, maintenance of our client retention rate, and management of our growth. These risks and other factors that could cause actual results to differ materially from those expressed in such forward-looking statements are described further in Part I of our Annual Report on Form 10-K for the year ended December 31, 2019, and other filings we make with the U.S. Securities and Exchange Commission (“SEC”). These documents are available on our website at www.pega.com/about/investors.
Except as required by applicable law, we do not undertake and expressly disclaim any obligation to publicly update or revise these forward-looking statements whether as the result of new information, future events, or otherwise.
The forward-looking statements contained in this press release represent our views as of July 28, 2020.
About Pegasystems
Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.
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Press contact:
Lisa Pintchman    
Pegasystems Inc.    
lisa.pintchman@pega.com
(617) 866-6022   
Twitter: @pega
Investor contact:   
Garo Toomajanian    
ICR for Pegasystems Inc. 
pegainvestorrelations@pega.com
(617) 866-6077

All trademarks are the property of their respective owners.
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PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share amounts)

Three Months Ended
June 30,
Six Months Ended
June 30,
2020201920202019
Revenue
Software license$53,323  $44,274  $147,239  $107,538  
Maintenance72,222  69,329  145,917  137,035  
Pega Cloud48,838  31,699  92,304  59,457  
Consulting52,992  60,290  107,506  114,108  
Total revenue227,375  205,592  492,966  418,138  
Cost of revenue
Software license979  928  1,663  2,306  
Maintenance5,591  6,292  11,167  12,627  
Pega Cloud18,988  16,647  36,521  29,945  
Consulting51,133  53,213  106,868  106,639  
Total cost of revenue76,691  77,080  156,219  151,517  
Gross profit150,684  128,512  336,747  266,621  
Operating expenses
Selling and marketing127,607  116,962  263,631  225,827  
Research and development58,869  49,714  117,596  100,310  
General and administrative15,655  14,174  31,285  26,850  
Total operating expenses202,131  180,850  412,512  352,987  
(Loss) from operations(51,447) (52,338) (75,765) (86,366) 
Foreign currency transaction gain (loss)4,256  2,105  (1,691) (1,607) 
Interest income242  544  849  1,267  
Interest expense(5,529) —  (7,835) —  
Gain on capped call transactions19,419  —  827  —  
Other income, net—  55  1,374  55  
(Loss) before (benefit from) income taxes(33,059) (49,634) (82,241) (86,651) 
(Benefit from) income taxes(12,319) (17,338) (36,129) (25,638) 
Net (loss)$(20,740) $(32,296) $(46,112) $(61,013) 
(Loss) per share
Basic$(0.26) $(0.41) $(0.58) $(0.77) 
Diluted$(0.26) $(0.41) $(0.58) $(0.77) 
Weighted-average number of common shares outstanding
Basic80,224  78,987  80,016  78,787  
Diluted80,224  78,987  80,016  78,787  

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PEGASYSTEMS INC.
UNAUDITED RECONCILIATION OF SELECTED GAAP MEASURES TO NON-GAAP MEASURES (1)
(in thousands, except percentages and per share amounts)
Three Months Ended
June 30,
Six Months Ended
June 30,
20202019Change20202019Change
Net (loss) - GAAP$(20,740) $(32,296) 36 %$(46,112) $(61,013) 24 %
Amortization of intangible assets1,017  1,656  2,034  4,592  
Stock-based compensation (2)
25,655  20,047  48,831  38,397  
Foreign currency transaction (gain) loss(4,256) (2,105) 1,691  1,607  
Convertible senior notes4,315  —  6,033  —  
Capped call transactions(19,419) —  (827) —  
Venture investments—  —  (1,374) —  
PegaWorld(2,758) —  2,515  —  
Income tax effects (3)
(6,050) (10,729) (30,995) (16,386) 
Net (loss) - Non-GAAP$(22,236) $(23,427) %$(18,204) $(32,803) 45 %
Diluted (loss) per share - GAAP$(0.26) $(0.41) 37 %$(0.58) $(0.77) 25 %
Non-GAAP adjustments(0.02) 0.11  0.35  0.35  
Diluted (loss) per share - Non-GAAP$(0.28) $(0.30) %$(0.23) $(0.42) 45 %
Diluted weighted-average number of common shares outstanding - GAAP80,224  78,987  %80,016  78,787  %
Diluted weighted-average number of common shares outstanding - Non-GAAP80,224  78,987  %80,016  78,787  %
(1) Our Non-GAAP financial measures reflect adjustments based on the following items:
Amortization of intangible assets: We have excluded the amortization of intangible assets from our Non-GAAP operating expenses and profitability measures. Amortization of intangible assets fluctuates in amount and frequency and is significantly affected by the timing and size of our acquisitions. Investors should note that the use of intangible assets contributed to our revenues recognized during the periods presented and is expected to contribute to our future period revenues. Amortization of intangible assets is likely to recur in future periods.
Stock-based compensation: We have excluded stock-based compensation from our Non-GAAP operating expenses and profitability measures. Although stock-based compensation is a key incentive offered to our employees, and we believe such compensation contributed to our revenues recognized during the periods presented and is expected to contribute to our future period revenues, we continue to evaluate our business performance excluding stock-based compensation.
Foreign currency transaction (gain) loss: We have excluded foreign currency transaction gains and losses from our Non-GAAP profitability measures. Foreign currency transaction gains and losses fluctuate in amount and frequency and are significantly affected by changes in foreign exchange market rates. Foreign currency transaction gains and losses are likely to recur in future periods.
Convertible senior notes: In February 2020, we issued $600 million of convertible senior notes, which bear interest at an annual fixed rate of 0.75%. A debt discount resulting from the conversion feature and debt issuance costs reduced the convertible debt instrument's carrying value. The debt discount and issuance costs are amortized as interest expense over the life of the debt based upon an effective interest rate of 4.31%. We believe excluding these amounts provides a more useful comparison of our operational performance in different periods.
Capped call transactions: We have excluded gains and losses from our privately negotiated capped call transactions entered into concurrent with our issuance of the convertible senior notes to reduce potential dilution to our common stock upon any conversion of the convertible senior notes and/or offset any cash payments we are required to make in excess of the principal amount of convertible senior notes that may be converted, with such reduction and/or offset subject to a cap. We believe excluding these amounts from our non-GAAP financial measures is useful to investors as the types of events giving rise to them are not representative of our core business operations and ongoing operating performance.
Venture investments: We have excluded gains and losses from our venture investments. We believe excluding these amounts from our non-GAAP financial measures is useful to investors as the types of events giving rise to them are not representative of our core business operations and ongoing operating performance.
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PegaWorld: Due to the global COVID-19 pandemic, to help ensure the health and safety of attendees and employees, we converted our annual PegaWorld conference from a multi-day live event to a free virtual event. We have excluded the incremental fees we incurred due to the cancellation of the live event from our Non-GAAP operating expenses and profitability measures. The three months ended June 30, 2020 include a reduction of expenses of $2.8 million due to the favorable settlement of cancellation fees owed to vendors of the live event portion.
For additional information about our use of Non-GAAP measures, the reasons why management uses these measures, the usefulness of these measures, and the material limitations on the usefulness of these measures, see “Discussion of Non-GAAP financial measures” included earlier in this release and below.

(2) Stock-based compensation was:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2020201920202019
Cost of revenues$5,384  $4,911  $10,536  $9,430  
Selling and marketing11,592  8,364  21,310  15,738  
Research and development5,805  4,572  11,302  9,132  
General and administrative2,874  2,200  5,683  4,097  
$25,655  $20,047  $48,831  $38,397  
Income tax benefit$(5,107) $(4,056) $(9,689) $(7,796) 
(3) Effective income tax rates were:
Six Months Ended
June 30,
20202019
GAAP44 %30 %
Non-GAAP22 %22 %
Our effective income tax rate under GAAP is subject to significant fluctuations due to a variety of factors, including excess tax benefits generated by our stock-based compensation plans, tax credits for stock-based compensation awards to research and development employees, and unfavorable foreign stock-based compensation adjustments. We determine our Non-GAAP income tax rate by using applicable rates in taxing jurisdictions and assessing certain factors, including our historical and forecast earnings by jurisdiction, discrete items, and our ability to realize tax assets. We believe it is beneficial for our management to review our Non-GAAP results consistent with the effective income tax rate in our annual plan as established at the beginning of each year given this tax rate volatility.
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PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands)
June 30, 2020December 31, 2019
Assets
Cash and cash equivalents$512,111  $68,363  
Receivables (billed and unbilled)489,247  501,675  
Goodwill78,675  79,039  
Other assets416,252  335,735  
Total assets$1,496,285  $984,812  
Liabilities and stockholders’ equity
Accrued expenses, including compensation and related expenses$123,062  $152,127  
Deferred revenue, current195,996  190,080  
Convertible senior notes, net509,423  —  
Other liabilities111,522  103,595  
Stockholders’ equity556,282  539,010  
Total liabilities and stockholders’ equity$1,496,285  $984,812  



PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
Six Months Ended
June 30,
20202019
Net (loss)$(46,112) $(61,013) 
Adjustments to reconcile net (loss) to cash (used in) provided by operating activities
Non-cash items69,969  73,562  
Change in operating assets and liabilities, net(45,056) (4,829) 
Cash (used in) provided by operating activities(21,199) 7,720  
Cash (used in) provided by investing activities(19,404) 17,210  
Cash provided by (used in) financing activities485,293  (44,367) 
Effect of exchange rate changes on cash and cash equivalents(942) 515  
Net increase (decrease) in cash and cash equivalents443,748  (18,922) 
Cash and cash equivalents, beginning of period68,363  114,422  
Cash and cash equivalents, end of period$512,111  $95,500  

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PEGASYSTEMS INC.
ANNUAL CONTRACT VALUE (“ACV”)
(in millions, except percentages)

Annual contract value (“ACV”) - ACV represents the annualized value of our active contracts as of the measurement date. ACV for term license and Pega Cloud contracts is calculated by dividing the contract’s total value by the duration of the contract in years. ACV for maintenance is calculated as maintenance revenue for the quarter then ended multiplied by four. Client Cloud ACV is composed of maintenance ACV and ACV from term license contracts. We believe the presentation of ACV on a constant currency basis enhances the understanding of our results, as it provides visibility into the impact of changes in foreign currency exchange rates, which are outside of our control. All periods shown reflect foreign currency exchange rates as of June 30, 2020.
June 30, 2020June 30, 2019Change
Maintenance$289  $277  $12  %
Term238  199  39  20 %
Client Cloud527  476  51  11 %
Pega Cloud211  135  76  56 %
Total$738  $611  $127  21 %




PEGASYSTEMS INC.
BACKLOG
(in thousands, except percentages)

Remaining performance obligations (“Backlog”) - Backlog represents contracted revenue that has not yet been recognized and includes deferred revenue and non-cancellable amounts that are expected to be invoiced and recognized as revenue in future periods.
June 30, 2020
Perpetual licenseTerm licenseMaintenancePega CloudConsultingTotal
1 year or less$8,120  $53,550  $186,618  $191,187  $21,923  $461,398  57 %
1-2 years1,700  6,187  40,153  140,860  1,986  190,886  23 %
2-3 years—  6,460  20,671  88,273  631  116,035  14 %
Greater than 3 years—  646  10,517  37,071  626  48,860  %
$9,820  $66,843  $257,959  $457,391  $25,166  $817,179  100 %
Change in Backlog Since June 30, 2019
$(830) $23,259  $63,395  $95,328  $7,738  $188,890  
(8)%53 %33 %26 %44 %30 %

June 30, 2019
Perpetual licenseTerm licenseMaintenancePega CloudConsultingTotal
1 year or less$8,429  $38,080  $173,421  $124,134  $16,259  $360,323  57 %
1-2 years915  4,678  12,530  98,842  942  117,907  19 %
2-3 years1,306  641  5,801  75,828  227  83,803  13 %
Greater than 3 years—  185  2,812  63,259  —  66,256  11 %
$10,650  $43,584  $194,564  $362,063  $17,428  $628,289  100 %

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