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8-K - 8-K - CHESAPEAKE UTILITIES CORPcpkform8-kq42016.htm
                                
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FOR IMMEDIATE RELEASE
February 28, 2017
NYSE Symbol: CPK


CHESAPEAKE UTILITIES' STRONG 2016 PERFORMANCE MARKS TENTH
STRAIGHT YEAR OF RECORD EARNINGS

Net income totaled $44.7 million or $2.86 per share in 2016
Fourth quarter net income totaled $11.9 million or $0.73 per share
Strong growth in the natural gas distribution and transmission businesses generated record financial results and offset the impact of significantly warmer temperatures and trading losses from Xeron
Eight Flags' Combined Heat & Power plant is now fully operational and generating both regulated and non-regulated energy operating income
Higher operating income from Aspire Energy's first full calendar year of operations

Dover, Delaware — Chesapeake Utilities Corporation (NYSE: CPK) (“Chesapeake Utilities” or the “Company”) today announced financial results for the year and the fourth quarter ended December 31, 2016. The Company's net income for the year ended December 31, 2016 was $44.7 million, or $2.86 per share, an increase of $3.5 million, or $0.14 per share, compared to 2015. The growth in net income and earnings per share in 2016 occurred despite the negative impact of warmer temperatures in 2016, primarily during the first quarter, and trading losses from Xeron. The higher earnings resulted from growth in the Company’s natural gas transmission and distribution businesses, increased earnings from Aspire Energy of Ohio, LLC ("Aspire Energy"), income generated from the Combined Heat & Power ("CHP") plant and increased gross margin generated by additional investments in the Florida Gas Reliability Infrastructure Program ("GRIP").

For the fourth quarter of 2016, the Company reported net income of $11.9 million, or $0.73 per share, an increase of $3.2 million, or $0.17 per share, compared to the same quarter in 2015. This increase was driven by the same factors that drove higher earnings for the year as well as higher propane gas sales in the Company's Delmarva Peninsula propane distribution business.

"Our performance during 2016 was exceptional as our earnings per share set a record for the tenth consecutive year, surpassing 2015 by 5.1 percent, despite the warmer winter weather in the first quarter,” stated Michael P. McMasters, President and Chief Executive Officer. “This accomplishment flows from the strategic investments we have made to propel diversified growth in our energy businesses. Our employees' creative energy has produced this powerful growth; their hard work, service ethic and financial discipline have driven our ten years of success. We remain committed to the execution of our strategy in 2017," added Mr. McMasters.

A more detailed discussion and analysis of the Company's results for each segment is provided in the following pages.

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Operating Results for the Years Ended December 31, 2016 and 2015

Operating income increased by $6.3 million to $84.1 million for 2016. This increase was driven by a $21.6 million, or 9.0 percent, increase in gross margin, which was partially offset by a $15.3 million increase in operating expenses. Excluding the net non-recurring gain associated with a customer billing system settlement recognized in 2015, operating income increased by $7.7 million, or 10.1 percent, in 2016.

Regulated Energy
Operating income for the Regulated Energy segment increased by $8.9 million in 2016 compared to 2015. This increase was driven by a higher gross margin of $17.0 million, which was partially offset by an increase of $8.1 million in operating expenses. The significant components of the gross margin increase included:
$7.2 million generated from natural gas transmission expansions completed in 2014 and 2015, as well as interim services provided pending completion of new facilities, which are more fully discussed in the “Major Projects and Initiatives” section later in this press release;
$4.0 million generated by additional GRIP investments in the Florida natural gas distribution operations;
$2.7 million from customer growth in natural gas distribution and transmission services over and above the growth attributable to recent service expansions;
$1.5 million generated from the partial year implementation of new rates for the Company’s Delaware natural gas distribution division;
$1.4 million from new natural gas transmission and distribution services provided to Eight Flags Energy, LLC's ("Eight Flags") CHP plant; and
$736,000 from higher margins generated by Sandpiper Energy, Inc. ("Sandpiper") associated with the continued conversion of its distribution system from propane to natural gas.
The significant drivers of the $8.1 million increase in operating expenses included:
$3.6 million in higher staffing and associated costs for additional personnel to support growth;
$2.6 million in higher depreciation, asset removal and property tax costs associated with recent capital investments to support growth and system integrity; and
$1.4 million due to the absence of a $1.5 million gain from a customer billing system settlement in 2015.

Unregulated Energy

Operating income for the Unregulated Energy segment decreased by $2.5 million in 2016 compared to 2015. This decrease resulted from lower gross margin due primarily to warmer than normal weather during the first quarter of 2016, as well as lower propane retail margins per gallon throughout 2016 as margins returned to more normal levels. Despite these impacts, gross margin for the Unregulated Energy segment increased $4.6 million in 2016, compared to 2015, driven by growth from Aspire Energy, the Eight Flags' CHP plant, and the Company's natural gas marketing subsidiary, Peninsula Energy Services Company, Inc. ("PESCO"). The higher gross margin was more than offset by increased operating expenses of $7.1 million, which reflects the significant growth the Company experienced in 2016.
Gross margin increased $4.6 million, largely as a result of the following:
$4.2 million from Aspire Energy, due to the fact that 2015 reflected only nine months of margin for Aspire Energy, which became a wholly-owned subsidiary of Chesapeake Utilities on April 1, 2015;
$1.7 million from Aspire Energy as a result of pricing amendments to long-term gas sales agreements, additional management fees and higher volumes of natural gas delivered to or on behalf of certain of its customers;
$3.6 million from Eight Flags' CHP plant, which commenced operations in June 2016; and
$1.0 million from PESCO due to an increase in the number of contracts and customers served.

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The above increases were offset by the following:
$2.8 million of lower gross margin for the Company's propane distribution operations as propane retail margins per gallon returned to more normal levels;
$1.4 million of lower gross margin due to lower customer consumption of propane mainly as a result of warmer than normal temperatures on the Delmarva Peninsula, primarily during the first quarter of 2016 compared to colder than normal temperatures during the first quarter of 2015; and
$847,000 of lower gross margin from Xeron.
The significant components of the $7.1 million increase in operating expenses included:
$2.8 million incurred by Aspire Energy, $1.6 million of which occurred in the first quarter of 2016, compared to zero in the first quarter of 2015 prior to the closing of the acquisition of Aspire Energy’s operations;
$2.4 million in operating expenses incurred by the Eight Flags' CHP plant, which commenced operations in June 2016;
$817,000 in higher staffing and associated costs for additional personnel to support growth; and
$683,000 in higher outside services costs primarily associated with growth and ongoing compliance activities.

Operating Results for the Quarters Ended December 31, 2016 and 2015

The Company’s operating income for the fourth quarter of 2016 was $21.8 million, an increase of $5.6 million, compared to the same quarter in 2015. The increased operating income was due to growth in both the Regulated Energy and Unregulated Energy segments.
Regulated Energy Segment
Operating income for the Regulated Energy segment increased by $3.8 million to $17.2 million in the fourth quarter of 2016, compared to the same quarter in 2015. The increased operating income resulted from a $5.6 million increase in gross margin, partially offset by a $1.8 million increase in operating expenses. The significant components of the gross margin increase included:
$1.7 million generated from natural gas transmission expansions completed in 2014 and 2015, as well as interim services pending completion of new facilities, which are discussed in the “Major Projects and Initiatives” section later in this press release;
$1.2 million as a result of colder weather experienced during the fourth quarter of 2016;
$975,000 generated by additional GRIP investments in the Florida natural gas distribution operations;
$794,000 from customer growth in natural gas distribution services, unrelated to a recent service expansion offset by $304,000 in decreased margin from interruptible service to customers; and
$477,000 from new natural gas transmission and distribution services provided to Eight Flags' CHP plant.
The significant components of the $1.8 million increase in operating expenses included:
$1.2 million in higher staffing and associated costs for additional personnel to support growth; and
$1.1 million in higher depreciation expense, amortization, asset removal and property tax costs associated with capital investments to support growth and maintain system integrity.

Unregulated Energy Segment

Operating income for the Unregulated Energy segment for the fourth quarter of 2016 was $4.6 million, an increase of $1.9 million compared to operating income for the same quarter in 2015. The increased operating income resulted from a $5.2 million increase in gross margin, offset by a $3.3 million increase in operating expenses. The significant components of the gross margin increase included:

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$2.4 million from higher propane gas sales by the Company's propane distribution operation primarily on the Delmarva Peninsula in response to colder weather quarter-over-quarter;
$1.9 million from Eight Flags' CHP plant; and
$1.4 million from Aspire Energy as a result of pricing amendments to long-term gas sales agreements, additional management fees and higher volumes of natural gas delivered to or on behalf of certain of its customers; which increases were offset by
$427,000 of lower gross margin from Xeron.
The significant components of the $3.3 million increase in operating expenses included:
$1.3 million in operating expenses incurred by Eight Flags' CHP plant;
$738,000 in higher staffing and associated costs for additional personnel to support growth;
$344,000 in operating expenses, primarily higher staffing and associated costs as well as depreciation expense, incurred by Aspire Energy; and
$289,000 in higher outside service expenses and facilities maintenance expenses.

Matters discussed in this release may include forward-looking statements that involve risks and uncertainties. Actual results may differ materially from those in the forward-looking statements. Please refer to the Safe Harbor for Forward-Looking Statements in the Company’s 2016 Annual Report on Form 10-K for further information on the risks and uncertainties related to the Company’s forward-looking statements.

The discussions of the results use the term “gross margin,” a non-Generally Accepted Accounting Principles (“GAAP”) financial measure, which management uses to evaluate the performance of the Company’s business segments. For an explanation of the calculation of “gross margin,” see the footnote to the Financial Summary.
 
Unless otherwise noted, earnings per share information is presented on a diluted basis.
 

Conference Call
Chesapeake Utilities Corporation will host a conference call on March 1, 2017 at 10:30 a.m. Eastern Time to discuss the Company’s financial results for the year and quarter ended December 31, 2016. To participate in this call, dial 855.801.6270 and reference Chesapeake Utilities' 2016 Financial Results Conference Call. To access the replay recording of this call, please visit the Company’s website at http://investor.chpk.com/results.cfm or download the replay on your mobile device by accessing the Audiocast section of the Company's IR App.
About Chesapeake Utilities Corporation
Chesapeake Utilities is a diversified energy company engaged in natural gas distribution, transmission, gathering and processing, and marketing; electricity generation and distribution; propane gas distribution; propane and crude oil wholesale marketing; and other businesses. Information about Chesapeake Utilities and its family of businesses is available at http://www.chpk.com or through its IR App.

Please note that Chesapeake Utilities Corporation is not affiliated with Chesapeake Energy, an oil and natural gas exploration company headquartered in Oklahoma City, Oklahoma.

For more information, contact:

Beth W. Cooper
Senior Vice President & Chief Financial Officer
302.734.6799

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Financial Summary
(in thousands, except per-share data)
 
 
Year Ended
 
Fourth Quarter
For the Periods Ended December 31,
 
2016
 
2015
 
2016
 
2015
Gross Margin (1)
 
 
 
 
 
 
 
 
  Regulated Energy
 
$
196,080

 
$
179,088

 
$
50,633

 
$
45,064

  Unregulated Energy
 
64,962

 
60,317

 
19,582

 
14,388

  Other businesses and eliminations
 
(225
)
 
(203
)
 
(58
)

(46
)
 Total Gross Margin
 
$
260,817

 
$
239,202

 
$
70,157

 
$
59,406

 
 
 
 
 
 
 
 
 
Operating Income
 
 
 
 
 
 
 
 
  Regulated Energy
 
$
69,851

 
$
60,985

 
$
17,191

 
$
13,369

  Unregulated Energy
 
13,844

 
16,355

 
4,577

 
2,689

  Other businesses and eliminations
 
401

 
418

 
51

 
113

 Total Operating Income
 
$
84,096

 
$
77,758

 
$
21,819

 
$
16,171

 
 
 
 
 
 
 
 
 
Other (expense) income
 
(441
)
 
293

 
(372
)
 
297

Interest charges
 
10,639

 
10,006

 
2,643

 
2,582

Income taxes
 
28,341

 
26,905

 
6,941

 
5,267

 Net Income
 
$
44,675

 
$
41,140

 
$
11,863

 
$
8,619

 
 
 
 
 
 
 
 
 
Earnings Per Share of Common Stock
 
 
 
 
 
 
 
 
Basic
 
$
2.87

 
$
2.73

 
$
0.73

 
$
0.56

Diluted
 
$
2.86

 
$
2.72

 
$
0.73

 
$
0.56


(1) “Gross margin” is determined by deducting the cost of sales from operating revenue. Cost of sales includes the purchased fuel cost for natural gas, electricity and propane and the cost of labor spent on direct revenue-producing activities and excludes depreciation, amortization and accretion. Gross margin should not be considered an alternative to operating income or net income, which are determined in accordance with GAAP. Chesapeake Utilities believes that gross margin, although a non-GAAP measure, is useful and meaningful to investors as a basis for making investment decisions. It provides investors with information that demonstrates the profitability achieved by the Company under its allowed rates for regulated operations and under its competitive pricing structure for non-regulated segments. Chesapeake Utilities' management uses gross margin in measuring its business units’ performance. Other companies may calculate gross margin in a different manner.


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Financial Summary Highlights

Key variances for the year ended December 31, 2016 included:

(in thousands, except per share)
 
Pre-tax
Income
 
Net
Income
 
Earnings
Per Share
Year ended December 31, 2015 Reported Results
 
$
68,045

 
$
41,140

 
$
2.72

 
 
 
 
 
 
 
Adjusting for unusual items:
 
 
 
 
 
 
Weather impact, primarily in the first quarter
 
(3,595
)
 
(2,200
)
 
(0.15
)
 Net gain from settlement agreement associated with customer billing system
 
(1,370
)
 
(838
)
 
(0.06
)
 
 
(4,965
)
 
(3,038
)
 
(0.21
)
Increased (Decreased) Gross Margins:
 
 
 
 
 
 
Service expansions*
 
7,192

 
4,400

 
0.30

Eight Flags' CHP*
 
4,998

 
3,058

 
0.21

GRIP*
 
4,044

 
2,474

 
0.17

Natural Gas Growth (excluding service expansions)
 
2,734

 
1,673

 
0.11

Lower retail propane margins
 
(2,770
)
 
(1,695
)
 
(0.11
)
Higher customer consumption - other
 
1,899

 
1,162

 
0.08

Implementation of Delaware Division new rates*
 
1,487

 
910

 
0.06

Natural gas marketing
 
1,043

 
638

 
0.04

Xeron trading losses
 
(847
)
 
(518
)
 
(0.04
)
Sandpiper margins associated with conversions
 
736

 
450

 
0.03

Sharp energy-related services
 
(512
)
 
(313
)
 
(0.02
)
 
 
20,004

 
12,239

 
0.83

Increased Other Operating Expenses:
 
 
 
 
 
 
Higher staffing and associated costs
 
(4,443
)
 
(2,718
)
 
(0.18
)
Higher depreciation, asset removal and property tax costs
 
(2,952
)
 
(1,806
)
 
(0.12
)
Eight Flags' operating expenses
 
(2,432
)
 
(1,488
)
 
(0.10
)
Higher outside service and facility maintenance costs
 
(974
)
 
(596
)
 
(0.04
)
 
 
(10,801
)
 
(6,608
)
 
(0.44
)
 
 
 
 
 
 
 
Net contribution from Aspire Energy
 
3,130

 
1,915

 
0.09

Impact of common stock issuance
 

 

 
(0.05
)
Interest charges
 
(633
)
 
(387
)
 
(0.03
)
Change in other income (expense)
 
(734
)
 
(449
)
 
(0.03
)
Tax rate changes
 

 
530

 
0.04

Net other changes
 
(1,030
)

(667
)

(0.06
)
Year ended December 31, 2016 Reported Results
 
$
73,016

 
$
44,675

 
$
2.86


* See the Major Projects and Initiatives table later in this press release.



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Key variances for the quarter ended December 31, 2016 included:

(in thousands, except per share)
 
Pre-tax
Income
 
Net
Income
 
Earnings
Per Share
Fourth Quarter of 2015 Reported Results
 
$
13,886

 
$
8,619

 
$
0.56

 
 
 
 
 
 
 
Adjusting for unusual items:
 
 
 
 
 
 
Weather impact
 
3,408

 
2,150

 
0.14

 
 
3,408

 
2,150

 
0.14

Increased (Decreased) Gross Margins:
 
 
 
 
 
 
Eight Flags' CHP*
 
2,416

 
1,525

 
0.10

Service expansions*
 
1,676

 
1,057

 
0.07

GRIP*
 
975

 
615

 
0.04

Higher customer consumption - other
 
755

 
476

 
0.03

Natural gas growth (excluding service expansions)
 
490

 
309

 
0.02

Xeron trading losses
 
(427
)
 
(269
)
 
(0.02
)
Lower retail propane margins
 
(345
)
 
(218
)
 
(0.01
)
Wholesale propane margins
 
173

 
109

 
0.01

Implementation of Delaware Division new rates*
 
140

 
88

 
0.01

 
 
5,853

 
3,692

 
0.25

(Increased) Decreased Other Operating Expenses:
 
 
 
 
 
 
Higher staffing and associated costs
 
(1,945
)
 
(1,227
)
 
(0.08
)
Eight Flags' operating expenses
 
(1,297
)
 
(818
)
 
(0.05
)
Higher depreciation, asset removal and property tax costs
 
(1,175
)
 
(741
)
 
(0.05
)
Lower outside services and facility maintenance costs
 
741

 
468

 
0.03

 
 
(3,676
)
 
(2,318
)
 
(0.15
)
 
 
 
 
 
 
 
Net contribution from Aspire Energy
 
1,060

 
669

 
0.04

Impact of common stock issuance
 

 

 
(0.05
)
Interest charges
 
(61
)
 
(39
)
 

Change in income (expense)
 
(669
)
 
(422
)
 
(0.03
)
Net other changes
 
(997
)
 
(488
)
 
(0.03
)
Fourth Quarter of 2016 Reported Results
 
$
18,804

 
$
11,863

 
$
0.73

* See the Major Projects and Initiatives table later in this press release.



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The following information highlights certain key factors contributing to the Company’s results for the year and quarter ended December 31, 2016:

Major Projects and Initiatives

The following table summarizes gross margin for the Company's existing and future major projects and initiatives. Gross margin reflects operating revenue less cost of sales, excluding depreciation, amortization and accretion (dollars in thousands):
 
Gross Margin for the Period
 
 
Year Ended
 
Three Months Ended
 
 
 
December 31,
 
December 31,
 
Estimate
 
2016
 
2015
 
Variance
 
2016
 
2015
 
Variance
 
2017
 
2018
 
Existing Major Projects and Initiatives
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Capital Investment Projects
$
43,717

 
$
21,536

 
$
22,181

 
$
13,693

 
$
7,220

 
$
6,473

 
$
48,185

 
$
47,107

 
Regulatory Proceedings
1,487

 

 
1,487

 
140

 

 
140

 
2,250

 
2,250

 
Total Existing Major Projects and Initiatives
$
45,204

 
$
21,536

 
$
23,668

 
$
13,833

 
$
7,220

 
$
6,613

 
$
50,435

 
$
49,357

 
Future Major Projects and Initiatives
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Capital Investment Projects (1)
$

 
$

 
$

 
$

 
$

 
$

 
$
2,250

 
$
20,238

 
Regulatory Proceedings (2), (3)

 

 

 

 

 

 

 

 
Total Future Major Projects and Initiatives
$

 
$

 
$

 
$

 
$

 
$

 
$
2,250

 
$
20,238

 
Total
$
45,204

 
$
21,536

 
$
23,668

 
$
13,833

 
$
7,220

 
$
6,613

 
$
52,685

 
$
69,595

 
(1) This represents gross margin for the System Reliability and 2017 Expansion projects.
(2) In January 2017, Eastern Shore filed a rate case with the Federal Energy Regulatory Commission ("FERC"). The outcome of the rate case is not known at this time.
(3) In February 2017, FPU's electric division filed a petition with the Florida Public Service Commission ("PSC") requesting a temporary surcharge mechanism to recover the costs, inclusive of an appropriate return on investment, associated with essential reliability and modernization projects on its electric distribution system. The gross margin impact related with this action is not known at this time.

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Existing Major Projects and Initiatives
The following summarizes the Company's major projects and initiatives commenced since 2014 and 2015. (dollars in thousands):
 
Gross Margin for the Period
(in thousands)
Year Ended
 
Three Months Ended
 
 
 
 
December 31,
 
December 31,
 
Estimate for

 
 
2016
 
2015
 
Variance
 
2016
 
2015
 
Variance
 
2017
 
2018
 
Capital Investment Projects:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Acquisition:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Aspire Energy
$
12,271

 
$
6,324

 
$
5,947

 
$
4,068

 
$
2,663

 
$
1,405

 
$
13,376

 
$
14,302

 
Service Expansions:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Short-term contracts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Delaware
$
11,454

 
$
4,952

 
$
6,502

 
$
3,184

 
$
1,501

 
$
1,683

 
$
4,339

 
$
714

 
Total short-term contracts
$
11,454

 
$
4,952

 
$
6,502

 
$
3,184

 
$
1,501

 
$
1,683

 
$
4,339

 
$
714

 
Long-term Contracts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Delaware
$
1,815

 
$
1,844

 
$
(29
)
 
$
449

 
$
455

 
$
(6
)
 
$
6,965

 
$
7,605

 
Florida
1,627

 
908

 
719

 
407

 
407

 

 
1,622

 
1,622

 
Total long-term contracts
$
3,442

 
$
2,752

 
$
690

 
$
856

 
$
862

 
$
(6
)
 
$
8,587

 
$
9,227

 
Total Service Expansions
$
14,896

 
$
7,704

 
$
7,192

 
$
4,040

 
$
2,363

 
$
1,677

 
$
12,926

 
$
9,941

 
Florida GRIP
$
11,552

 
$
7,508

 
$
4,044

 
$
3,169

 
$
2,194

 
$
975

 
$
13,727

 
$
14,407

 
Eight Flags' CHP Plant
$
4,998

 
$

 
$
4,998

 
$
2,416

 
$

 
$
2,416

 
$
8,156

 
$
8,457

 
Total Capital Investment Projects
$
43,717

 
$
21,536

 
$
22,181

 
$
13,693

 
$
7,220

 
$
6,473

 
$
48,185

 
$
47,107

 
Existing Regulatory Proceedings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Delaware Division Rate Case
$
1,487

 
$

 
$
1,487

 
$
140

 
$

 
$
140

 
$
2,250

 
$
2,250

 
Total Existing Regulatory Proceedings
$
1,487

 
$

 
$
1,487

 
$
140

 
$

 
$
140

 
$
2,250

 
$
2,250

 
Total Existing Major Projects and Initiatives
$
45,204

 
$
21,536

 
$
23,668

 
$
13,833

 
$
7,220

 
$
6,613

 
$
50,435

 
$
49,357

 


Aspire Energy
Aspire Energy generated $5.9 million and $1.4 million in additional gross margin for the year and quarter ended December 31, 2016, respectively, compared to the same periods in 2015. Of the $5.9 million of 2016 gross margin, $4.2 million of gross margin was generated in the first quarter of 2016. Aspire Energy's gross margin for the year ended December 31, 2015 was lower due in part to the fact that the period included only nine months of results commencing on April 1, 2015. Aspire Energy also generated additional gross margin in 2016 from pricing amendments to long-term gas sales agreements, additional management fees and higher volumes of natural gas delivered to or on behalf of certain of its customers.
Service Expansions
In January 2015, the Florida PSC approved a firm transportation agreement between Peninsula Pipeline and our Florida natural gas distribution division. Pursuant to this agreement, Peninsula Pipeline provides natural gas transmission service to support our expansion of natural gas distribution service in Polk County, Florida. Peninsula Pipeline began the initial phase of its service to Chesapeake Utilities' Florida natural gas distribution division in March 2015. This new service generated $719,000 of additional gross margin for the year ended December 31, 2016 and produced approximately the same gross margin in the fourth quarters of 2015 and 2016.

In April 2015, Eastern Shore commenced interruptible service to an electric power generator in Kent County, Delaware. The interruptible service concluded in December 2015 and was replaced by a short-term OPT ≤ 90 service, which generated additional gross margin of $5.4 million and $1.0 million for the year and quarter ended December 31, 2016, respectively, compared to the same periods in 2015. The Company has executed

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10-10-10-10

a 20-year long-term OPT 90 ≤ service agreement with this customer to be effective March 1, 2017, and has filed an agreement with FERC requesting: (i) the service to be effective March 1, 2017; and (ii) a waiver of the 30 day notice requirement in order to have it become effective March 1, 2017.
In October 2015, Eastern Shore submitted an application to the FERC to make certain measurement and related improvements at its Texas Eastern Transmission, LP ("TETLP") interconnect facilities to enable Eastern Shore to increase natural gas receipts from TETLP by 53,000 Dts/d for a total capacity of 160,000 Dts/d. In December 2015, the FERC authorized Eastern Shore to proceed with this project, which was completed and placed in service in March 2016. Approximately 60 percent of the increased capacity has been subscribed on a short-term firm service basis. This service generated an additional gross margin of $1.4 million and $646,000 for the year and quarter ended December 31, 2016, respectively, compared to the same periods in 2015. The remaining capacity is available for firm or interruptible service.

GRIP
GRIP is a natural gas pipe replacement program approved by the Florida PSC. Since the inception of the program in August 2012, the Company has invested $102.8 million and replaced 214 miles of qualifying distribution mains, $26.0 million of which was invested during 2016. The increased investment in GRIP generated additional gross margin of $4.0 million and $975,000 for the year and quarter ended December 31, 2016, respectively, compared to the same periods in 2015.

Eight Flags' CHP plant
In June 2016, Eight Flags, completed construction of a CHP plant on Amelia Island, Florida, and began selling power generated from the CHP plant to FPU, pursuant to a 20-year power purchase agreement, for distribution to its retail electric customers. In July 2016, it also started selling steam to Rayonier pursuant to a separate 20-year contract.
The CHP plant is powered by natural gas transported by FPU through its distribution system and Peninsula Pipeline, through its intrastate pipeline. Eight Flags and other affiliates of Chesapeake Utilities generated $5.0 million and $2.4 million in additional gross margin for the year and quarter ended December 31, 2016, respectively. These amounts include gross margin of $1.4 million and $477,000 for the year and quarter ended December 31, 2016, respectively, from natural gas distribution and transportation services provided by the Company's affiliates.
Future Major Projects and Initiatives
White Oak Mainline Expansion Project: In August 2014, Eastern Shore entered into a precedent agreement with an electric power generator in Kent County, Delaware, to provide a 20-year natural gas transmission service for 45,000 Dts/d for the customer's facility, upon the satisfaction of certain conditions. This new service will be provided as a long-term OPT ≤ 90 service and is expected to generate at least $5.8 million in annual gross margin. In November 2014, Eastern Shore requested authorization by the FERC to construct 5.4 miles of 16-inch pipeline looping and 3,550 horsepower of new compression in Delaware to provide this service. As previously discussed, during the year ended December 31, 2016, compared to the year ended December 31, 2015, the Company generated $5.4 million, respectively, in additional gross margin by providing short-term OPT ≤ 90 service to this customer. In July 2016, the FERC authorized Eastern Shore to construct and operate the proposed White Oak Mainline Project. Construction of the project is underway. Long-term service is expected to commence on March 1, 2017.

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11-11-11-11

System Reliability Project: In July 2016, the FERC authorized Eastern Shore to construct and operate approximately 10.1 miles of 16-inch pipeline looping and auxiliary facilities in New Castle and Kent Counties, Delaware, and a new compressor at its existing Bridgeville compressor station in Sussex County, Delaware. Construction of the project is underway and is expected to be completed in April 2017. Since the project is intended to improve system reliability, Eastern Shore requested a predetermination of rolled-in rate treatment for the costs of the project and an order granting the requested authorization. This project was included in Eastern Shore's January 2017 rate case filing. The estimated annual gross margin associated with this project, assuming recovery in the 2017 rate case, is approximately $4.5 million.
2017 Expansion Project: In May 2016, Eastern Shore submitted a request to the FERC to initiate the FERC's pre-filing procedures for its proposed 2017 Expansion Project. The 2017 Expansion Project will provide 61,162 Dts/d of additional firm natural gas transportation service pursuant to precedent agreements Eastern Shore entered into with four existing customers as well as the Company's affiliates. Facilities required to provide this new service will consist of: (i) approximately 23 miles of pipeline looping in Pennsylvania, Maryland and Delaware; (ii) upgrades to existing metering facilities in Lancaster County, Pennsylvania; (iii) installation of an additional 3,550 horsepower compressor unit at Eastern Shore’s existing Daleville compressor station in Chester County, Pennsylvania; and (iv) approximately 17 miles of new mainline extension and two pressure control stations in Sussex County, Delaware.
In December 2016, Eastern Shore filed its certificate of public convenience and necessity application, requesting that the FERC approve the project in May, 2017. Assuming approval is obtained at that time, the Company anticipates service commencing by the end of the year. The project will generate approximately $15.7 million of gross margin in the first full year after the new transportation services go into effect. The estimated cost of this expansion project is $98.6 million.
Weather and Consumption
Warmer temperatures in 2016, particularly during the first quarter of the year when the demand for natural gas and propane is normally higher, reduced consumption and, therefore, reduced gross margin for the year ended December 31, 2016, by $3.6 million, compared to 2015. The following table summarizes the heating degree-days ('HDD") and cooling degree-days ("CDD") information for the years and quarters ended December 31, 2016 and 2015 and shows variances between actual and “Normal” (10-year average) HDD and CDD for those periods.

 

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12-12-12-12

HDD and CDD Information
For the Periods Ended December 31,
2016
 
2015
 
Variance
 
Q4 2016
 
Q4 2015
 
Variance
Delmarva
 
 
 
 
 
 
 
 
 
 
 
Actual HDD
3,979

 
4,363

 
(384
)
 
1,389

 
1,114

 
275

10-Year Average HDD ("Normal")
4,453

 
4,496

 
(43
)
 
1,533

 
1,588

 
(55
)
Variance from Normal
(474
)
 
(133
)
 
 
 
(144
)
 
(474
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Florida
 
 
 
 
 
 
 
 
 
 
 
Actual HDD
672

 
569

 
103

 
158

 
68

 
90

10-Year Average HDD ("Normal")
828

 
859

 
(31
)
 
275

 
302

 
(27
)
Variance from Normal
(156
)
 
(290
)
 
 
 
(117
)
 
(234
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ohio
 
 
 
 
 
 
 
 
 
 
 
Actual HDD
5,818

 
2,404

 
N/A(1)
 
2,071

 
1,693

 
378

10-Year Average HDD ("Normal")
6,078

 
2,903

 
N/A(1)
 
2,099

 
2,100

 
(1
)
Variance from Normal
(260
)
 
(499
)
 
 
 
(28
)
 
(407
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Florida
 
 
 
 
 
 
 
 
 
 
 
Actual CDD
3,152

 
3,338

 
(186
)
 
360

 
511

 
(151
)
10-Year Average CDD ("Normal")
2,820

 
2,760

 
60

 
272

 
254

 
18

Variance from Normal
332

 
578

 
 
 
88

 
257

 
 
(1) HDD for Ohio for 2015 is presented from April 1, 2015 through December 31, 2015, since Aspire Energy commenced operations on April 1, 2015.

Propane Margins
A return to more normal retail propane margins per gallon for our Delmarva and Florida propane distribution operations decreased gross margin by $2.8 million in 2016, of which $2.4 million is associated with the larger Delmarva Peninsula propane distribution operation. As expected, the level of retail margins per gallon generated during 2015 were not sustained. The Company continues to assume more normal levels of margins in its long-term financial plans and forecasts.

PESCO
PESCO provides natural gas supply and services to residential, commercial, industrial and wholesale customers. PESCO operates primarily in Florida, on the Delmarva Peninsula, and in Ohio, competing with regulated utilities and other unregulated third-party marketers to sell natural gas supplies directly to commercial and industrial customers through competitively-priced contracts. PESCO, which does not currently own or operate any natural gas transmission or distribution assets, sells gas that is delivered to retail or wholesale customers through affiliated and non-affiliated local distribution company systems and transmission pipelines.

In October 2016, the Delaware PSC approved PESCO as Asset Manager for the Company's Delaware natural gas distribution division under a three-year agreement, which goes into effect on April 1, 2017, to provide gas supply and capacity on regional pipelines and in storage facilities.
 
Operating revenues for PESCO were $95.4 million and $32.2 million for the year and quarter ended December 31, 2016, respectively, compared to $56.2 million and $14.9 million for the year and quarter ended December 31, 2015. The majority of this revenue growth was attributable to growth in customers served and volumes sold in Florida, on the Delmarva Peninsula and in Ohio.

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13-13-13-13

Gross margin for PESCO was $4.6 million and $642,000 for the year and quarter ended December 31, 2016, respectively, compared to $3.6 million and $660,000 for the year and quarter ended December 31, 2015, respectively. Favorable results in 2016 from increased customer contracts in Florida and on the Delmarva Peninsula were offset by a $1.5 million loss associated with a supplier agreement entered into by PESCO to service approximately 40,000 end users on behalf of a customer, where revenue from transported volumes was insufficient to cover PESCO’s fixed storage and pipeline fees, given the seasonality of volumes as well as warmer temperatures. Under the contract, PESCO pays fixed storage and pipeline fees over the entire twelve-month period, although the projected volumes are expected to be highest in the first quarter of 2017 followed by the fourth quarter of 2016 (contract period of April 1, 2016 - March 31, 2017).
Operating income (loss) for PESCO was $1.9 million and $(341,000) for the year and quarter ended December 31, 2016, respectively, compared to $1.9 million and $183,000 for the year and quarter ended December 31, 2015, respectively. PESCO experienced $1.0 million of increased operating expenses in 2016 due to higher costs related to additional staffing.
Xeron
Xeron trades in short-term natural gas liquids and crude oil forward and futures contracts on the InterContinentalExchange, Inc. Xeron settles its purchases and sales financially, without taking physical delivery of the propane or crude oil. The level and profitability of the propane and crude oil wholesale marketing trading activity is affected by both propane and crude oil wholesale price volatility and liquidity in the wholesale market.
Gross margin for Xeron was ($546,000) and ($590,000) for the year and quarter ended December 31, 2016, respectively, compared to gross margin of $301,000 and gross margin loss ($163,000) for the year and quarter ended December 31, 2015, respectively. Xeron's operating loss was ($1.6 million) and ($855,000) for the year and quarter ended December 31, 2016, respectively, compared to an operating loss of ($765,000) and ($405,000) for the year and quarter ended December 31, 2015, respectively. Results in both years were impacted by unfavorable crude oil and propane futures trading. At December 31, 2016, Xeron did not have any open futures or forward contracts.
Other Natural Gas Growth - Distribution Operations
The natural gas distribution operations on the Delmarva Peninsula generated $1.5 million and $376,000 in additional gross margin for the year and quarter ended December 31, 2016, respectively, compared to the same periods in 2015, due to an increase in residential, commercial and industrial customers served over and above the growth from service expansions. The average number of residential customers on the Delmarva Peninsula increased by 3.6 percent in 2016 compared to 2015. The natural gas distribution operations in Florida generated $1.2 million and $418,000 in additional gross margin for the year and quarter ended December 31, 2016, respectively, compared to the same periods in 2015, due primarily to an increase in commercial and industrial customers in Florida.
Regulatory Proceedings
Delaware division rate case
In December 2016, the Delaware PSC approved a settlement agreement related to the Company's Delaware division rate case filing, as recommended by the Hearing Examiner's report. The settlement agreement, among other things, provided for an increase in the Company's Delaware division annual revenue requirement of $2.25 million and a rate of return on common equity of 9.75 percent. The new rates are effective for all services rendered on or after January 1, 2017. Amounts collected through interim rates in excess of the current portion of the $2.25 million settlement were accrued for refund as of December 31, 2016 and will be distributed to ratepayers beginning in the first quarter of 2017. The accrued refund had no material effect on results for the year ended December 31, 2016.


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14-14-14-14

Eastern Shore Rate Case
In January 2017, Eastern Shore filed a base rate proceeding with the FERC, as required by the terms of its 2012 rate case settlement agreement. Eastern Shore's proposed rates are based on the mainline cost of service of approximately $60 million, resulting in an overall revenue increase of approximately $18.9 million and a rate of return on common equity of 13.75 percent. The FERC issued a notice of the filing in January 2017, and the comment period ended on February 8, 2017. Fourteen parties intervened in the proceeding with six of those parties filing protests. New rates are proposed to be effective on March 1, 2017. However, the FERC typically suspends the rates for a period of five months. At the end of the suspension period, Eastern Shore will file a motion to implement new rates effective August 1, 2017. Eastern Shore will respond to any comments filed.    
Electric System Transformation and Reliability program
In February, 2017, FPU’s electric division filed a petition with the Florida PSC, requesting a temporary surcharge mechanism to recover costs, inclusive of an appropriate return on investment, associated with an essential reliability and modernization project on its electric distribution system. The Company is seeking approval to invest approximately $59.8 million, over a five-year period associated with this project. In February, 2017, the Office of Public Counsel intervened in this petition. The outcome of the Company's petition is not known at this time.


--more--


15-15-15-15

Chesapeake Utilities Corporation and Subsidiaries
Condensed Consolidated Statements of Income (Unaudited)
For the Periods Ended December 31, 2016 and 2015
(in thousands, except shares and per share data)
 
 
Year Ended
Fourth Quarter
 
 
2016
 
2015
2016
 
2015
Operating Revenues
 
 
 
 
 
 
 
  Regulated Energy
 
$
305,689

 
$
301,902

$
79,059

 
$
66,464

  Unregulated Energy
 
203,778

 
162,108

67,417

 
38,944

Other businesses and eliminations
 
(10,607
)
 
(4,766
)
(4,602
)
 
(841
)
Total Operating Revenues
 
498,860

 
459,244

141,874

 
104,567

Operating Expenses
 
 
 
 
 
 
 
Regulated energy cost of sales
 
109,609

 
122,814

28,425

 
21,399

Unregulated energy and other cost of sales
 
128,434

 
97,228

43,291

 
23,762

  Operations
 
117,571

 
107,562

32,200

 
28,042

  Maintenance
 
12,391

 
11,803

3,466

 
3,769

(Gain from a settlement)
 
(130
)
 
(1,500
)

 

  Depreciation and amortization
 
32,159

 
29,972

8,667

 
7,817

  Other taxes
 
14,730

 
13,607

4,006

 
3,607

 Total operating expenses
 
414,764

 
381,486

120,055

 
88,396

Operating Income
 
84,096

 
77,758

21,819

 
16,171

Other income (expense)
 
(441
)
 
293

(372
)
 
297

Interest charges
 
10,639

 
10,006

2,643

 
2,582

Income Before Income Taxes
 
73,016

 
68,045

18,804

 
13,886

Income taxes
 
28,341

 
26,905

6,941

 
5,267

Net Income
 
$
44,675

 
$
41,140

$
11,863

 
$
8,619

 
 
 
 
 
 
 
 
Weighted Average Common Shares Outstanding:
 
 
 
 
 
 
 
Basic
 
15,570,539

 
15,094,423

16,302,021

 
15,269,068

Diluted
 
15,613,091

 
15,143,373

16,349,110

 
15,320,587

 
 
 
 
 
 
 
 
Earnings Per Share of Common Stock:
 
 
 
 
 
 
 
Basic
 
$
2.87

 
$
2.73

$
0.73

 
$
0.56

Diluted
 
$
2.86

 
$
2.72

$
0.73

 
$
0.56


--more--


16-16-16-16


Chesapeake Utilities Corporation and Subsidiaries

Consolidated Balance Sheets (Unaudited)
 
 
As of December 31,
Assets
 
2016
 
2015
(in thousands, except shares and per share data)
 
 
 
 
 Property, Plant and Equipment
 
 
 
 
 Regulated energy
 
$
957,681

 
$
842,756

 Unregulated energy
 
196,800

 
145,734

 Other
 
21,114

 
18,999

Total property, plant and equipment
 
1,175,595

 
1,007,489

Less: Accumulated depreciation and amortization
 
(245,207
)
 
(215,313
)
Plus: Construction work in progress
 
56,276

 
62,774

Net property, plant and equipment
 
986,664

 
854,950

 Current Assets
 
 
 
 
 Cash and cash equivalents
 
4,178

 
2,855

Accounts receivable (less allowance for uncollectible accounts of $909 for 2016 and 2015)
 
62,803

 
41,007

 Accrued revenue
 
16,986

 
12,452

 Propane inventory, at average cost
 
6,457

 
6,619

 Other inventory, at average cost
 
4,576

 
3,803

 Regulatory assets
 
7,694

 
8,268

 Storage gas prepayments
 
5,484

 
3,410

 Income taxes receivable
 
22,888

 
24,950

 Prepaid expenses
 
6,792

 
7,146

 Mark-to-market energy assets
 
823

 
153

 Other current assets
 
2,470

 
1,044

 Total current assets
 
141,151

 
111,707

 Deferred Charges and Other Assets
 
 
 
 
 Goodwill
 
15,070

 
14,548

 Other intangible assets, net
 
1,843

 
2,222

 Investments, at fair value
 
4,902

 
3,644

 Regulatory assets
 
76,803

 
77,519

 Receivables and other deferred charges
 
2,786

 
2,831

 Total deferred charges and other assets
 
101,404

 
100,764

Total Assets
 
$
1,229,219

 
$
1,067,421





--more--


17-17-17-17

Chesapeake Utilities Corporation and Subsidiaries

 Consolidated Balance Sheets (Unaudited)
 
 
As of December 31,
Capitalization and Liabilities
 
2016
 
2015
(in thousands, except shares and per share data)
 
 
 
 
 Capitalization
 
 
 
 
 

 

 
Preferred stock, par value $0.01 per share (authorized 2,000,000 shares), no shares issued and outstanding
 
$

 
$

Common stock, par value $0.4867 per share (authorized 25,000,000 shares)
 
7,935

 
7,432

 Additional paid-in capital
 
250,967

 
190,311

 Retained earnings
 
192,062

 
166,235

 Accumulated other comprehensive loss
 
(4,878
)
 
(5,840
)
 Deferred compensation obligation
 
2,416

 
1,883

 Treasury stock
 
(2,416
)
 
(1,883
)
 Total stockholders' equity
 
446,086

 
358,138

 Long-term debt, net of current maturities
 
136,954

 
149,006

 Total capitalization
 
583,040

 
507,144

 Current Liabilities
 
 
 
 
 Current portion of long-term debt
 
12,099

 
9,151

 Short-term borrowing
 
209,871

 
173,397

 Accounts payable
 
56,935

 
39,300

 Customer deposits and refunds
 
29,238

 
27,173

 Accrued interest
 
1,312

 
1,311

 Dividends payable
 
4,973

 
4,390

 Accrued compensation
 
10,496

 
10,014

 Regulatory liabilities
 
1,291

 
7,365

 Mark-to-market energy liabilities
 
773

 
433

 Other accrued liabilities
 
7,063

 
7,059

 Total current liabilities
 
334,051

 
279,593

 Deferred Credits and Other Liabilities
 
 
 
 
Deferred income taxes
 
222,894

 
192,600

Regulatory liabilities
 
43,064

 
43,064

Environmental liabilities
 
8,592

 
8,942

Other pension and benefit costs
 
32,828

 
33,481

Deferred investment tax credits and Other liabilities
 
4,750

 
2,597

 Total deferred credits and other liabilities
 
312,128

 
280,684

Total Capitalization and Liabilities
 
$
1,229,219

 
$
1,067,421



--more--


18-18-18-18

Chesapeake Utilities Corporation and Subsidiaries
Distribution Utility Statistical Data (Unaudited)
 
 
For the Three Months Ended December 31, 2016
 
For the Three Months Ended December 31, 2015
 
 
Delmarva
NG Distribution
 
Chesapeake Utilities' Florida NG Division
 
FPU NG Distribution
 
FPU Electric Distribution
 
Delmarva NG Distribution
 
Chesapeake Utilities' Florida NG Division
 
FPU NG Distribution
 
FPU Electric Distribution
Operating Revenues
(in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
  Residential
 
$
12,767

 
$
1,312

 
$
7,442

 
$
9,548

 
$
10,406

 
$
1,212

 
$
5,299

 
$
9,192

  Commercial
 
6,697

 
1,323

 
7,657

 
9,890

 
5,826

 
1,201

 
5,870

 
10,061

  Industrial
 
2,146

 
1,666

 
5,185

 
1,343

 
1,835

 
1,444

 
4,051

 
749

  Other (1)
 
2,574

 
1,040

 
348

 
(2,095
)
 
2,291

 
940

 
1,740

 
(3,975
)
Total Operating Revenues
 
$
24,184

 
$
5,341

 
$
20,632

 
$
18,686

 
$
20,358

 
$
4,797

 
$
16,960

 
$
16,027

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Volumes (in Dts for natural gas and MWHs for electric)
 
 
 
 
 
 
 
 
 
 
  Residential
 
732,491

 
82,560

 
314,989

 
61,963

 
606,758

 
71,945

 
277,250

 
59,298

  Commercial
 
867,780

 
1,942,337

 
499,922

 
71,258

 
741,866

 
1,347,148

 
531,743

 
74,124

  Industrial
 
1,352,489

 
2,600,411

 
1,106,017

 
12,230

 
1,244,862

 
2,815,222

 
952,282

 
4,660

  Other
 
24,514

 

 
521

 
1,906

 
25,647

 

 
66,868

 
(5,815
)
Total
 
2,977,274

 
4,625,308

 
1,921,449

 
147,357

 
2,619,133

 
4,234,315

 
1,828,143

 
132,267

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average Customers
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  Residential
 
66,867

 
15,453

 
53,555

 
24,351

 
64,503

 
14,999

 
52,462

 
24,092

  Commercial
 
6,746

 
1,399

 
4,200

 
7,420

 
6,636

 
1,388

 
4,220

 
7,385

  Industrial
 
131

 
73

 
1,864

 
2

 
122

 
74

 
1,713

 
2

  Other
 
6

 

 

 

 
4

 

 

 

Total
 
73,750

 
16,925

 
59,619

 
31,773

 
71,265

 
16,461

 
58,395

 
31,479

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


 
 
For the Year Ended December 31, 2016
 
For the Year Ended December 31, 2015
 
 
Delmarva
NG Distribution
 
Chesapeake Utilities' Florida NG Division
 
FPU NG Distribution
 
FPU Electric Distribution
 
Delmarva NG Distribution
 
Chesapeake Utilities' Florida NG Division
 
FPU NG Distribution
 
FPU Electric Distribution
Operating Revenues
(in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  Residential
 
$
49,841

 
$
5,289

 
$
28,040

 
$
46,459

 
$
63,745

 
$
5,000

 
$
22,945

 
$
46,686

  Commercial
 
27,274

 
5,171

 
28,569

 
41,704

 
33,776

 
4,811

 
26,305

 
42,585

  Industrial
 
7,420

 
6,474

 
20,583

 
3,497

 
7,214

 
5,981

 
16,007

 
3,111

  Other (1)
 
1,409

 
3,704

 
(2,266
)
 
(7,505
)
 
(1,175
)
 
3,215

 
2,297

 
(12,954
)
Total Operating Revenues
 
$
85,944

 
$
20,638

 
$
74,926

 
$
84,155

 
$
103,560

 
$
19,007

 
$
67,554

 
$
79,428

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Volumes (in Dts for natural gas and MWHs for electric)
 
 
 
 
 
 
 
 
 
 
 
 
  Residential
 
3,227,594

 
342,964

 
1,308,906

 
303,654

 
3,734,888

 
327,218

 
1,247,820

 
303,642

  Commercial
 
3,407,184

 
6,060,468

 
2,133,842

 
304,458

 
3,696,839

 
5,416,714

 
2,417,819

 
313,757

  Industrial
 
5,032,872

 
11,005,835

 
4,290,371

 
29,700

 
4,617,183

 
11,002,944

 
3,987,899

 
18,880

  Other
 
92,807

 

 

 
8,484

 
82,655

 

 
(84,763
)
 
(1,740
)
Total
 
11,760,457

 
17,409,267

 
7,733,119

 
646,296

 
12,131,565

 
16,746,876

 
7,568,775

 
634,539

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average Customers
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  Residential
 
66,175

 
15,340

 
53,300

 
24,289

 
63,901

 
14,854

 
52,046

 
24,039

  Commercial
 
6,746

 
1,393

 
4,236

 
7,404

 
6,637

 
1,360

 
4,249

 
7,389

  Industrial
 
125

 
73

 
1,786

 
2

 
118

 
69

 
1,633

 
2

  Other
 
5

 

 

 

 
5

 

 

 

Total
 
73,051

 
16,806

 
59,322

 
31,695

 
70,661

 
16,283

 
57,928

 
31,430

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Operating Revenues from "Other" sources include unbilled revenue, under (over) recoveries of fuel cost, conservation revenue, other miscellaneous charges, fees for billing services provided to third parties and adjustments for pass-through taxes.