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8-K - FORM 8-K - Five9, Inc.a123115-8kearningsrelease.htm

Exhibit 99.1

Five9 Announces Revenue Growth of 27% and Positive Adjusted EBITDA for the Fourth Quarter of 2015
Q4 LTM Enterprise Subscription Revenue Increased 38% Year-Over-Year
Record Annual Revenue of $128.9 Million, Up 25% Year-Over-Year

SAN RAMON, CALIF. - February 23, 2016 - Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud software for the enterprise contact center market, today reported results for the fourth quarter and fiscal year ended December 31, 2015.
Business Highlights
Q4 revenue increased 27% year-over-year to $36.0 million
Q4 adjusted gross margin improved by nearly 680 basis points year-over-year to 61.4%
Achieved positive adjusted EBITDA in Q4 with a nearly 1,900 basis point margin improvement year-over-year
2015 average new enterprise deal size of approximately $450,000 in annual recurring revenue, up from an average of $350,000 in 2014
“2015 was an outstanding year for Five9. We finished the year with an exceptional fourth quarter that exceeded our expectations across all key metrics, including achieving positive adjusted EBITDA three quarters earlier than expected. This achievement of delivering solid top line growth while generating increasing operating leverage underscores the strength of our business model. Throughout the year we experienced increasing momentum in our enterprise business as evidenced by 38% growth in our enterprise subscription revenue and an average new enterprise deal size of approximately $450,000 in annual recurring revenue. We believe cloud penetration in the enterprise market is accelerating due to an increasing push towards modernization, which includes a shift to the cloud for both CRM solutions like Salesforce.com and Oracle, as well as contact center solutions like Five9. Given our strong position in the market, Five9 is well positioned to benefit from these growth catalysts in 2016 and beyond.”
- Mike Burkland, President and CEO, Five9
Fourth Quarter 2015 Financial Results
Total revenue for the fourth quarter of 2015 increased 27% to $36.0 million compared to $28.3 million for the fourth quarter of 2014.
Annual dollar-based retention rate for the period ended December 31, 2015 was 96%.
GAAP gross margin was 56.6% in the fourth quarter of 2015 compared to 48.6% for the same period in 2014.
Adjusted gross margin was 61.4% for the fourth quarter of 2015 compared to 54.6% for the same period in 2014.
Adjusted EBITDA for the fourth quarter of 2015 was $1.2 million, or 3.5% of revenue, compared to a loss of $(4.3) million, or (15.3)% of revenue, for the fourth quarter of 2014.

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GAAP net loss for the fourth quarter of 2015 was $(3.5) million, or $(0.07) per share, compared to a GAAP net loss of $(9.4) million, or $(0.19) per share, for the fourth quarter of 2014.
Non-GAAP net loss for the fourth quarter of 2015 was $(1.6) million, or $(0.03) per share, compared to a non-GAAP net loss of $(6.8) million, or $(0.14) per share, for the fourth quarter of 2014.
A reconciliation of the non-GAAP financial measures to their related GAAP financial measures is set forth in the tables attached to this release.
2015 Financial Results
Total revenue for 2015 increased 25% to $128.9 million, compared to $103.1 million in 2014.
GAAP gross margin was 53.8% for 2015, compared to 47.0% for the prior year.
Adjusted gross margin was 59.1% for 2015, compared to 52.7% for the prior year.
Adjusted EBITDA for 2015 was a loss of $(5.3) million, compared to a loss of $(22.7) million in 2014.
GAAP net loss for 2015 was $(25.8) million, or $(0.52) per share, compared to GAAP net loss of $(37.8) million, or $(1.00) per diluted share, in 2014.
Non-GAAP net loss for 2015 was $(16.5) million, or $(0.33) per share, compared to non-GAAP net loss of $(32.3) million, or $(0.86) per diluted share, in 2014.
Business Outlook
For the full year 2016, Five9 expects to report:
Revenue in the range of $148 to $151 million
GAAP net loss in the range of $(20.1) to $(23.1) million, or a loss of $(0.39) to $(0.44) per share
Non-GAAP net loss in the range of $(11.0) to $(14.0) million, or $(0.21) to $(0.27) per share
For the first quarter of 2016, Five9 expects to report:
Revenue in the range of $35.5 to $36.5 million
GAAP net loss in the range of $(5.4) to $(6.4) million, or a loss of $(0.10) to $(0.12) per share
Non-GAAP net loss in the range of $(3.2) to $(4.2) million, or a loss of $(0.06) to $(0.08) per share
Conference Call Details
Five9 will discuss its fourth quarter and fiscal year 2015 results today, February 23, 2016, via teleconference at 4:30 p.m. Eastern Time. To access the call (ID 1501564), please dial: 800-817-8873 or 719-325-2492. An audio replay of the call will be available through March 8, 2016 by dialing 888-203-1112 or 719-457-0820 and entering access code 1501564. A copy of this press release will be furnished to the Securities and Exchange Commission on a Current Report on Form 8-K, and will be posted to our web site, prior to the conference call.
A webcast of the call will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.
Non-GAAP Financial Measures
In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies.  Five9 considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the company, exclusive of unusual events, as well as factors that do not directly affect what we consider to be our core operating performance. The company’s management uses these measures to (i) illustrate underlying trends in the company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and

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(ii) establish budgets and operational goals for managing the company’s business and evaluating its performance. In addition, investors often use similar measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented for supplemental informational purposes only for understanding the company's operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures to the most directly comparable GAAP measure attached to this release.
Forward Looking Statements
This news release contains certain forward-looking statements, including the statements in the quote from our Chief Executive Officer, including statements regarding the enterprise shift to the cloud for CRM and contact center solutions and Five9’s market position, and the first quarter 2016 and full year 2016 financial projections set forth under the caption “Business Outlook,” that are based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate. Risks that may cause these forward-looking statements to be inaccurate include, among others: (i) our quarterly and annual results may fluctuate significantly, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (ii) we may be unable to attract new clients or sell additional services and functionality to our existing clients or could experience a reduction in seats or revenues from existing clients; (iii) our recent rapid growth may not be indicative of our future growth and we may fail to manage our growth effectively; (iv) the markets in which we participate are highly competitive and we may be unable to compete effectively; (v) we may be unable to manage our technical operations infrastructure, which could cause our existing clients to experience service outages, cause our new clients to experience delays in the deployment of our solution and subject us to, among other things, claims for credits or damages; (vi) a decline in our dollar-based retention rate could cause our revenues and gross margins to decrease and our net loss to increase and we may be required to spend more money to grow our client base to maintain our revenues; (vii) sales of our solutions to larger organizations may require longer sales and implementation cycles and we may be unable to offer the configuration and integration services or customized features and functions required by larger organizations, which could delay or prevent sales of our solution to them; (viii) downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (ix) third-party telecommunications and internet service providers on which we rely may fail to provide our clients and their customers with reliable telecommunication services and connectivity to our cloud contact center software; (x) we may be unable to achieve or sustain profitability, including on an adjusted EBITDA basis ; (xi) we may be unable to secure additional financing on favorable terms, or at all, to meet our future capital needs; and (xii) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent quarterly report on Form 10-Q. Such forward looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.
About Five9
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com. 



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FIVE9, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
 
 
December 31, 2015
 
December 31, 2014
 
 
(Unaudited)
 
 
ASSETS
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
58,484

 
$
58,289

Short-term investments
 

 
20,000

Accounts receivable, net
 
10,567

 
8,335

Prepaid expenses and other current assets
 
2,184

 
1,960

Total current assets
 
71,235

 
88,584

Property and equipment, net
 
13,225

 
12,571

Intangible assets, net
 
2,041

 
2,553

Goodwill
 
11,798

 
11,798

Other assets
 
934

 
1,428

Total assets
 
$
99,233

 
$
116,934

 
 
 
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
2,569

 
$
4,179

Accrued and other current liabilities
 
7,911

 
7,318

Accrued federal fees
 
5,684

 
7,215

Sales tax liability
 
1,262

 
297

Revolving line of credit
 
12,500

 

Notes payable
 
7,212

 
3,146

Capital leases
 
4,972

 
4,849

Deferred revenue
 
6,413

 
5,346

Total current liabilities
 
48,523

 
32,350

Revolving line of credit — less current portion
 

 
12,500

Sales tax liability — less current portion
 
1,915

 
2,582

Notes payable — less current portion
 
17,327

 
22,778

Capital leases — less current portion
 
4,606

 
4,423

Other long-term liabilities
 
582

 
548

Total liabilities
 
72,953

 
75,181

Stockholders’ equity:
 
 
 
 
Common stock
 
51

 
49

Additional paid-in capital
 
180,649

 
170,286

Accumulated deficit
 
(154,420
)
 
(128,582
)
Total stockholders’ equity
 
26,280

 
41,753

Total liabilities and stockholders’ equity
 
$
99,233

 
$
116,934




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FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
 
 
Three Months Ended
 
Twelve Months Ended
 
 
December 31, 2015
 
December 31, 2014
 
December 31, 2015
 
December 31, 2014
 
 
(Unaudited)
 
(Unaudited)
 
(Unaudited)
 
 
Revenue
 
$
36,033

 
$
28,274

 
$
128,868

 
$
103,102

Cost of revenue
 
15,635

 
14,540

 
59,495

 
54,661

Gross profit
 
20,398

 
13,734

 
69,373

 
48,441

Operating expenses:
 
 
 
 
 
 
 
 
Research and development
 
5,580

 
5,828

 
22,659

 
22,110

Sales and marketing
 
10,720

 
9,453

 
42,042

 
37,445

General and administrative
 
6,433

 
6,763

 
25,822

 
24,416

Total operating expenses
 
22,733

 
22,044

 
90,523

 
83,971

Loss from operations
 
(2,335
)
 
(8,310
)
 
(21,150
)
 
(35,530
)
Other income (expense), net:
 
 
 
 
 
 
 
 
Interest expense
 
(1,198
)
 
(1,175
)
 
(4,727
)
 
(4,161
)
Interest income and other
 
28

 
146

 
100

 
245

Change in fair value of convertible preferred and common stock warrant liabilities
 

 

 

 
1,745

Total other income (expense), net
 
(1,170
)
 
(1,029
)
 
(4,627
)
 
(2,171
)
Loss before income taxes
 
(3,505
)
 
(9,339
)
 
(25,777
)
 
(37,701
)
Provision for income taxes
 
13

 
33

 
61

 
85

Net loss
 
$
(3,518
)
 
$
(9,372
)
 
$
(25,838
)
 
$
(37,786
)
Net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.07
)
 
$
(0.19
)
 
$
(0.52
)
 
$
(1.00
)
Shares used in computing net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
50,764

 
49,003

 
50,141

 
37,604




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FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
 
 
Twelve Months Ended
 
 
December 31, 2015
 
December 31, 2014
 
 
(Unaudited)
 
 
Cash flows from operating activities:
 
 
 
 
Net loss
 
$
(25,838
)
 
$
(37,786
)
Adjustments to reconcile net loss to net cash used in operating activities:
 
 
 
 
Depreciation and amortization
 
7,388

 
6,463

Provision for doubtful accounts
 
171

 
76

Stock-based compensation
 
7,730

 
6,753

Loss on disposal of property and equipment
 
10

 
1

Non-cash interest expense
 
350

 
293

Changes in fair value of convertible preferred and common stock warrant liabilities
 

 
(1,745
)
Others
 
36

 
(7
)
Changes in operating assets and liabilities:
 
 
 
 
Accounts receivable
 
(2,410
)
 
(1,390
)
Prepaid expenses and other current assets
 
(224
)
 
(216
)
Other assets
 
(312
)
 
(128
)
Accounts payable
 
(1,610
)
 
300

Accrued and other current liabilities
 
426

 
1,863

Accrued federal fees and sales tax liability
 
441

 
440

Deferred revenue
 
1,038

 
1,012

Other liabilities
 
(135
)
 
(208
)
Net cash used in operating activities
 
(12,939
)
 
(24,279
)
Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment
 
(1,116
)
 
(1,025
)
Decrease (increase) in restricted cash
 
806

 
(25
)
Purchase of short-term investments
 
(20,000
)
 
(49,992
)
Proceeds from maturity of short-term investments
 
40,000

 
30,000

Net cash provided by (used in) investing activities
 
19,690

 
(21,042
)
Cash flows from financing activities:
 
 
 
 
Net proceeds from IPO, net of payments for offering costs
 

 
71,459

Proceeds from exercise of common stock options and warrants
 
1,266

 
1,212

Proceeds from sale of common stock under ESPP
 
1,369

 
660

Proceeds from notes payable
 

 
19,536

Repayments of notes payable
 
(3,447
)
 
(1,556
)
Payments of capital leases
 
(5,744
)
 
(5,449
)
Net cash provided by (used in) financing activities
 
(6,556
)
 
85,862

Net increase in cash and cash equivalents
 
195

 
40,541

Cash and cash equivalents:
 
 
 
 
Beginning of period
 
58,289

 
17,748

End of period
 
$
58,484

 
$
58,289




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FIVE9, INC.
RECONCILIATION OF GAAP GROSS PROFIT TO ADJUSTED GROSS PROFIT
(Unaudited, in thousands)
 
 
Three Months Ended
 
Twelve Months Ended
 
 
December 31, 2015
 
December 31, 2014
 
December 31, 2015
 
December 31, 2014
 
 
 
 
 
 
 
 
 
GAAP gross profit
 
$
20,398

 
$
13,734

 
$
69,373

 
$
48,441

GAAP gross margin
 
56.6
%
 
48.6
%
 
53.8
%
 
47.0
%
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation
 
1,396

 
1,204

 
5,599

 
4,787

Intangibles amortization
 
87

 
87

 
351

 
351

Stock-based compensation
 
227

 
176

 
866

 
542

Out of period adjustment for accrued federal fees
 

 
235

 

 
235

Adjusted gross profit
 
$
22,108

 
$
15,436

 
$
76,189

 
$
54,356

Adjusted gross margin
 
61.4
%
 
54.6
%
 
59.1
%
 
52.7
%


RECONCILIATION OF GAAP NET LOSS TO ADJUSTED EBITDA
(Unaudited, in thousands)
 
 
Three Months Ended
 
Twelve Months Ended
 
 
December 31, 2015
 
December 31, 2014
 
December 31, 2015
 
December 31, 2014
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(3,518
)
 
$
(9,372
)
 
$
(25,838
)
 
$
(37,786
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation and amortization
 
1,863

 
1,605

 
7,388

 
6,463

Stock-based compensation
 
1,720

 
1,957

 
7,730

 
6,753

Interest expense
 
1,198

 
1,175

 
4,727

 
4,161

Interest income and other
 
(28
)
 
(146
)
 
(100
)
 
(245
)
Provision for income taxes
 
13

 
33

 
61

 
85

Change in fair value of convertible preferred and common stock warrant liabilities
 

 

 

 
(1,745
)
Reversal of contingent sales tax liability (G&A)
 

 

 

 
(2,766
)
Accrued FCC charge (G&A)
 

 

 

 
2,000

Out of period adjustment for accrued federal fees (COR)
 

 
235

 

 
235

Out of period adjustment for sales tax liability (G&A)
 

 
183

 
765

 
183

Adjusted EBITDA
 
$
1,248

 
$
(4,330
)
 
$
(5,267
)
 
$
(22,662
)


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FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET LOSS
(Unaudited, in thousands, except per share data)
 
 
Three Months Ended
 
Twelve Months Ended
 
 
December 31, 2015
 
December 31, 2014
 
December 31, 2015
 
December 31, 2014
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(3,518
)
 
$
(9,372
)
 
$
(25,838
)
 
$
(37,786
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
1,720

 
1,957

 
7,730

 
6,753

Intangibles amortization
 
128

 
128

 
512

 
512

Non-cash interest expense
 
90

 
83

 
350

 
293

Change in fair value of convertible preferred and common stock warrant liabilities
 

 

 

 
(1,745
)
Reversal of contingent sales tax liability (G&A)
 

 

 

 
(2,766
)
Accrued FCC charge (G&A)
 

 

 

 
2,000

Out of period adjustment for accrued federal fees (COR)
 

 
235

 

 
235

Out of period adjustment for sales tax liability (G&A)
 

 
183

 
765

 
183

Non-GAAP net loss
 
$
(1,580
)
 
$
(6,786
)
 
$
(16,481
)
 
$
(32,321
)
Non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.03
)
 
$
(0.14
)
 
$
(0.33
)
 
$
(0.86
)
Shares used in computing non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
50,764

 
49,003

 
50,141

 
37,604


SUMMARY OF STOCK-BASED COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION
(Unaudited, in thousands)
 
 
Three Months Ended
 
 
December 31, 2015
 
December 31, 2014
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 

Cost of revenue
 
$
227

 
$
1,396

 
$
87

 
$
176

 
$
1,204

 
$
87

Research and development
 
401

 
140

 

 
527

 
75

 

Sales and marketing
 
370

 
25

 
29

 
455

 
21

 
29

General and administrative
 
722

 
174

 
12

 
799

 
177

 
12

Total
 
$
1,720

 
$
1,735

 
$
128

 
$
1,957

 
$
1,477

 
$
128

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Twelve Months Ended
 
 
December 31, 2015
 
December 31, 2014
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
$
866

 
$
5,599

 
$
351

 
$
542

 
$
4,787

 
$
351

Research and development
 
1,790

 
455

 

 
1,931

 
229

 

Sales and marketing
 
1,800

 
92

 
114

 
1,510

 
82

 
114

General and administrative
 
3,274

 
730

 
47

 
2,770

 
853

 
47

Total
 
$
7,730

 
$
6,876

 
$
512

 
$
6,753

 
$
5,951

 
$
512




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FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET LOSS – GUIDANCE
(Unaudited, in thousands, except per share data)
 
 
Three Months Ending
 
Year Ending
 
 
March 31, 2016
 
December 31, 2016
 
 
Low
 
High
 
Low
 
High
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(5,391
)
 
$
(6,391
)
 
$
(20,139
)
 
$
(23,139
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
1,972

 
1,972

 
8,296

 
8,296

Intangibles amortization
 
128

 
128

 
500

 
500

Non-cash interest expense
 
91

 
91

 
343

 
343

Non-GAAP net loss
 
$
(3,200
)
 
$
(4,200
)
 
$
(11,000
)
 
$
(14,000
)
GAAP net loss per share, basic and diluted
 
$
(0.10
)
 
$
(0.12
)
 
$
(0.39
)
 
$
(0.44
)
Non-GAAP net loss per share, basic and diluted
 
$
(0.06
)
 
$
(0.08
)
 
$
(0.21
)
 
$
(0.27
)
Shares used in computing GAAP and non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
51,416

 
51,416

 
52,308

 
52,308




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Investor Relations Contact:

Five9, Inc.
Barry Zwarenstein
Chief Financial Officer
925-201-2000 ext. 5959
IR@five9.com

The Blueshirt Group for Five9, Inc.
Lisa Laukkanen
415-217-4967
Lisa@blueshirtgroup.com
Tony Righetti
415-489-2186
Tony@blueshirtgroup.com


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