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8-K - FORM 8-K - Five9, Inc.a0630158kearningsrelease.htm

Exhibit 99.1

Five9 Reports Second Quarter 2015 Results
Revenue of $30.3 Million, Up 23% Year-Over-Year
Continues Significant Bottom Line Improvement
Raises 2015 Guidance
SAN RAMON, CALIF. - August 3, 2015 - Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the second quarter ended June 30, 2015.
Second Quarter Highlights
Revenue increased 23% year-over-year to $30.3 million
Adjusted gross margin improved by over 700 basis points year-over-year
Adjusted EBITDA margin improved by over 2,000 basis points year-over-year
“We are very pleased to report results for the second quarter that once again exceeded our expectations across all metrics. Total revenue for the second quarter was $30.3 million, up 23% year-over-year. Our solid top line growth was complemented by a significant improvement in our EBITDA margin of over 2,000 basis points from a year ago. Bookings were another highlight as we set a new second quarter record. Given our strong results, we are increasing our revenue and bottom line guidance for 2015.”
- Mike Burkland, President and CEO, Five9
Second Quarter 2015 Financial Results
Total revenue for the second quarter of 2015 increased 23% to $30.3 million compared to $24.7 million for the second quarter of 2014.
Annual dollar-based retention rate for the period ended June 30, 2015 was 94%.
GAAP gross margin was 52.9% in the second quarter of 2015 compared to 45.4% for the same period in 2014.
Adjusted gross margin was 58.7% for the second quarter of 2015 compared to 51.5% for the same period in 2014.
Adjusted EBITDA for the second quarter of 2015 was a loss of $(2.3) million, or 7% of revenue, compared to a loss of $(6.9) million, or 28% of revenue, for the second quarter of 2014.
GAAP net loss for the second quarter of 2015 was $(7.4) million, or $(0.15) per share, compared to a GAAP net loss of $(8.7) million, or $(0.18) per share, for the second quarter of 2014.
Non-GAAP net loss for the second quarter of 2015 was $(5.1) million, or $(0.10) per share, compared to a non-GAAP net loss of $(9.5) million, or $(0.20) per share, for the second quarter of 2014.
A reconciliation of the non-GAAP financial measures to their related GAAP financial measures is set forth in the tables attached to this release.

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Business Outlook
For the third quarter of 2015, Five9 expects to report:
Revenue in the range of $30.0 to $31.0 million
GAAP net loss in the range of $(8.2) to $(9.2) million or $(0.16) to $(0.18) per share
Non-GAAP net loss in the range of $(6.1) to $(7.1) million or $(0.12) to $(0.14) per share
For the full year 2015, Five9 expects to report:
Revenue in the range of $122.5 to $124.5 million, up from the guidance range of $120.0 to $124.0 million that was previously provided on May 12, 2015
GAAP net loss of $(31.1) to $(33.1) million or $(0.62) to $(0.66) per share, improved from the guidance range of $(34.7) to $(37.7) million or $(0.69) to $(0.75) per share, that was previously provided on May 12, 2015
Non-GAAP net loss in the range of $(21.5) to $(23.5) million or $(0.43) to $(0.47) per share, improved from the guidance range of $(24.4) to $(27.4) million or $(0.49) to $(0.54) per share, that was previously provided on May 12, 2015
Conference Call Details
Five9 will discuss its second quarter 2015 results today, August 3, 2015, via teleconference at 4:30 p.m. Eastern Time. To access the call (ID 7610795), please dial: 877-719-9810 or 719-325-4809. An audio replay of the call will be available through August 17, 2015 by dialing 888-203-1112 or 719-457-0820 and entering access code 7610795. A copy of this press release will be furnished to the Securities and Exchange Commission on a Current Report on Form 8-K, and will be posted to our web site, prior to the conference call.
A webcast of the call will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.
Non-GAAP Financial Measures
In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies.  Five9 considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the company, exclusive of unusual events, as well as factors that do not directly affect what we consider to be our core operating performance. The company’s management uses these measures to (i) illustrate underlying trends in the company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and (ii) establish budgets and operational goals for managing the company’s business and evaluating its performance. In addition, investors often use similar measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented for supplemental informational purposes only for understanding the company's operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures to the most directly comparable GAAP measure attached to this release.
Forward Looking Statements
This news release contains certain forward-looking statements, including the statements in the quote from our Chief Executive Officer, and the third quarter 2015 and full year 2015 financial projections set forth under the caption “Business Outlook,” that are based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate. Risks that may cause these forward-looking

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statements to be inaccurate include, among others: (i) our quarterly and annual results may fluctuate significantly, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (ii) we may be unable to attract new clients or sell additional services and functionality to our existing clients or could experience a reduction in seats or revenues from existing clients; (iii) our recent rapid growth may not be indicative of our future growth and we may fail to manage our growth effectively; (iv) the markets in which we participate are highly competitive and we may be unable to compete effectively; (v) we may be unable to manage our technical operations infrastructure, which could cause our existing clients to experience service outages, cause our new clients to experience delays in the deployment of our solution and subject us to, among other things, claims for credits or damages; (vi) a decline in our dollar-based retention rate could cause our revenues and gross margins to decrease and our net loss to increase and we may be required to spend more money to grow our client base to maintain our revenues; (vii) sales of our solutions to larger organizations may require longer sales and implementation cycles and we may be unable to offer the configuration and integration services or customized features and functions required by larger organizations, which could delay or prevent sales of our solution to them; (viii) downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (ix) third-party telecommunications and internet service providers on which we rely may fail to provide our clients and their customers with reliable telecommunication services and connectivity to our cloud contact center software; (x) we may be unable to achieve or sustain profitability; (xi) we may be unable to secure additional financing on favorable terms, or at all, to meet our future capital needs; and (xii) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent quarterly report on Form 10-Q. Such forward looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.
About Five9
Five9 is a leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, delivering software to help organizations of every size transition from premise-based software to the cloud. With its extensive expertise, technology, and ecosystem of partners, Five9 delivers secure, reliable, scalable cloud contact center software to help businesses create exceptional customer experiences, increase agent productivity and deliver tangible results. For more information visit www.five9.com.



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CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited, in thousands)
 
 
June 30, 2015
 
December 31, 2014
ASSETS
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
65,333

 
$
58,289

Short-term investments
 

 
20,000

Accounts receivable, net
 
8,250

 
8,335

Prepaid expenses and other current assets
 
4,228

 
1,960

Total current assets
 
77,811

 
88,584

Property and equipment, net
 
11,964

 
12,571

Intangible assets, net
 
2,297

 
2,553

Goodwill
 
11,798

 
11,798

Other assets
 
709

 
1,428

Total assets
 
$
104,579

 
$
116,934

 
 
 
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
2,766

 
$
4,179

Accrued and other current liabilities
 
8,718

 
7,318

Accrued federal fees
 
5,658

 
7,215

Sales tax liability
 
863

 
297

Notes payable
 
5,081

 
3,146

Capital leases
 
4,365

 
4,849

Deferred revenue
 
5,525

 
5,346

Total current liabilities
 
32,976

 
32,350

Revolving line of credit
 
12,500

 
12,500

Sales tax liability — less current portion
 
2,063

 
2,582

Notes payable — less current portion
 
21,117

 
22,778

Capital leases — less current portion
 
4,676

 
4,423

Other long-term liabilities
 
672

 
548

Total liabilities
 
74,004

 
75,181

Stockholders’ equity:
 
 
 
 
Common stock
 
50

 
49

Additional paid-in capital
 
175,379

 
170,286

Accumulated deficit
 
(144,854
)
 
(128,582
)
Total stockholders’ equity
 
30,575

 
41,753

Total liabilities and stockholders’ equity
 
$
104,579

 
$
116,934




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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except per share data)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2015
 
June 30, 2014
 
June 30, 2015
 
June 30, 2014
Revenue
 
$
30,274

 
$
24,685

 
$
60,548

 
$
48,959

Cost of revenue
 
14,270

 
13,469

 
29,048

 
26,617

Gross profit
 
16,004

 
11,216

 
31,500

 
22,342

Operating expenses:
 
 
 
 
 
 
 
 
Research and development
 
5,568

 
5,554

 
11,606

 
10,779

Sales and marketing
 
10,594

 
9,674

 
20,525

 
18,696

General and administrative
 
6,027

 
3,515

 
13,302

 
9,686

Total operating expenses
 
22,189

 
18,743

 
45,433

 
39,161

Loss from operations
 
(6,185
)
 
(7,527
)
 
(13,933
)
 
(16,819
)
Other income (expense), net:
 
 
 
 
 
 
 
 
Change in fair value of convertible preferred and common stock warrant liabilities
 

 

 

 
1,745

Interest expense
 
(1,155
)
 
(1,092
)
 
(2,294
)
 
(1,870
)
Interest income and other
 
(49
)
 
(28
)
 
(47
)
 
4

Total other income (expense), net
 
(1,204
)
 
(1,120
)
 
(2,341
)
 
(121
)
Loss before provision for (benefit from) income taxes
 
(7,389
)
 
(8,647
)
 
(16,274
)
 
(16,940
)
Provision for (benefit from) income taxes
 
(20
)
 
12

 
(2
)
 
39

Net loss
 
$
(7,369
)
 
$
(8,659
)
 
$
(16,272
)
 
$
(16,979
)
Net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.15
)
 
$
(0.18
)
 
$
(0.33
)
 
$
(0.64
)
Shares used in computing net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
49,980

 
46,898

 
49,708

 
26,367




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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)
 
 
Six Months Ended
 
 
June 30, 2015
 
June 30, 2014
Cash flows from operating activities:
 
 
 
 
Net loss
 
$
(16,272
)
 
$
(16,979
)
Adjustments to reconcile net loss to net cash used in operating activities:
 
 
 
 
Depreciation and amortization
 
3,685

 
3,291

Provision for doubtful accounts
 
134

 
39

Stock-based compensation
 
4,065

 
2,919

Loss on the disposal of property and equipment
 
9

 

Non-cash interest expense
 
171

 
129

Changes in fair value of convertible preferred and common stock warrant liabilities
 

 
(1,745
)
Others
 
(1
)
 
(2
)
Changes in operating assets and liabilities:
 
 
 
 
Accounts receivable
 
(57
)
 
(126
)
Prepaid expenses and other current assets
 
(2,268
)
 
(1,070
)
Other assets
 
(87
)
 
(55
)
Accounts payable
 
(1,394
)
 
(508
)
Accrued and other current liabilities
 
2,035

 
1,985

Accrued federal fees and sales tax liability
 
165

 
(2,808
)
Deferred revenue
 
163

 
634

Other liabilities
 
(58
)
 
(102
)
Net cash used in operating activities
 
(9,710
)
 
(14,398
)
Cash flows from investing activities:
 
 
 
 
Purchases of property and equipment
 
(414
)
 
(336
)
Decrease (increase) in restricted cash
 
806

 
(25
)
Purchase of short-term investments
 
(20,000
)
 
(29,993
)
Proceeds from maturity of short-term investments
 
40,000

 

Net cash provided by (used in) investing activities
 
20,392

 
(30,354
)
Cash flows from financing activities:
 
 
 
 
Net proceeds from initial public offering, net of payments for offering costs
 

 
71,459

Proceeds from exercise of common stock options and warrants
 
349

 
705

Proceeds from sale of common stock under ESPP
 
680

 

Proceeds from notes payable
 

 
19,561

Repayments of notes payable
 
(1,572
)
 
(519
)
Payments of capital leases
 
(3,095
)
 
(2,625
)
Net cash provided by (used in) financing activities
 
(3,638
)
 
88,581

Net increase in cash and cash equivalents
 
7,044

 
43,829

Cash and cash equivalents:
 
 
 
 
Beginning of period
 
58,289

 
17,748

End of period
 
$
65,333

 
$
61,577




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Reconciliation of GAAP Gross Profit to Adjusted Gross Profit
(Unaudited, in thousands, except percentages)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2015
 
June 30, 2014
 
June 30, 2015
 
June 30, 2014
 
 
 
 
 
 
 
 
 
GAAP gross profit
 
$
16,004

 
$
11,216

 
$
31,500

 
$
22,342

GAAP gross margin
 
52.9
%
 
45.4
%
 
52.0
%
 
45.6
%
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation
 
1,470

 
1,285

 
2,821

 
2,399

Intangibles amortization
 
88

 
88

 
176

 
176

Stock-based compensation
 
218

 
121

 
406

 
208

Adjusted gross profit
 
$
17,780

 
$
12,710

 
$
34,903

 
$
25,125

Adjusted gross margin
 
58.7
%
 
51.5
%
 
57.6
%
 
51.3
%



Reconciliation of GAAP Net Loss to Adjusted EBITDA
(Unaudited, in thousands)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2015
 
June 30, 2014
 
June 30, 2015
 
June 30, 2014
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(7,369
)
 
$
(8,659
)
 
$
(16,272
)
 
$
(16,979
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Depreciation and amortization
 
1,910

 
1,699

 
3,685

 
3,291

Stock-based compensation
 
1,830

 
1,723

 
4,065

 
2,919

Interest expense
 
1,155

 
1,092

 
2,294

 
1,870

Interest income and other
 
49

 
28

 
47

 
(4
)
Provision for (benefit from) income taxes
 
(20
)
 
12

 
(2
)
 
39

Reversal of contingent sales tax liability (G&A)
 

 
(2,766
)
 

 
(2,766
)
Change in fair value of convertible preferred and common stock warrant liabilities
 

 

 

 
(1,745
)
Out of period adjustment for sales tax liability (G&A)
 
190

 

 
765

 

Adjusted EBITDA
 
$
(2,255
)
 
$
(6,871
)
 
$
(5,418
)
 
$
(13,375
)


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Reconciliation of GAAP Net Loss to Non-GAAP Net Loss
(Unaudited, in thousands, except per share data)
 
 
Three Months Ended
 
Six Months Ended
 
 
June 30, 2015
 
June 30, 2014
 
June 30, 2015
 
June 30, 2014
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(7,369
)
 
$
(8,659
)
 
$
(16,272
)
 
$
(16,979
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
1,830

 
1,723

 
4,065

 
2,919

Intangibles amortization
 
128

 
128

 
256

 
256

Non-cash interest expense
 
87

 
78

 
171

 
129

Reversal of contingent sales tax liability (G&A)
 

 
(2,766
)
 

 
(2,766
)
Change in fair value of convertible preferred and common stock warrant liabilities
 

 

 

 
(1,745
)
Out of period adjustment for sales tax liability (G&A)
 
190

 

 
765

 

Non-GAAP net loss
 
$
(5,134
)
 
$
(9,496
)
 
$
(11,015
)
 
$
(18,186
)
Non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
$
(0.10
)
 
$
(0.20
)
 
$
(0.22
)
 
$
(0.69
)
Shares used in computing non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
49,980

 
46,898

 
49,708

 
26,367




Summary of Stock-Based Compensation, Depreciation and Intangibles Amortization
(Unaudited, in thousands)
 
 
Three Months Ended
 
 
June 30, 2015
 
June 30, 2014
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
$
218

 
$
1,470

 
$
88

 
$
121

 
$
1,285

 
$
88

Research and development
 
340

 
102

 

 
471

 
50

 

Sales and marketing
 
458

 
23

 
28

 
368

 
20

 
28

General and administrative
 
814

 
187

 
12

 
763

 
216

 
12

Total
 
$
1,830

 
$
1,782

 
$
128

 
$
1,723

 
$
1,571

 
$
128

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Six Months Ended
 
 
June 30, 2015
 
June 30, 2014
 
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
Stock-Based Compensation
 
Depreciation
 
Intangibles Amortization
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
$
406

 
$
2,821

 
$
176

 
$
208

 
$
2,399

 
$
176

Research and development
 
914

 
189

 

 
821

 
96

 

Sales and marketing
 
982

 
44

 
56

 
694

 
40

 
56

General and administrative
 
1,763

 
375

 
24

 
1,196

 
500

 
24

Total
 
$
4,065

 
$
3,429

 
$
256

 
$
2,919

 
$
3,035

 
$
256




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Reconciliation of GAAP Net Loss to Non-GAAP Net Loss – GUIDANCE
(Unaudited, in thousands, except per share data)
 
 
Three Months Ending
 
Year Ending
 
 
September 30, 2015
 
December 31, 2015
 
 
Low
 
High
 
Low
 
High
 
 
 
 
 
 
 
 
 
GAAP net loss
 
$
(8,246
)
 
$
(9,246
)
 
$
(31,073
)
 
$
(33,073
)
Non-GAAP adjustments:
 
 
 
 
 
 
 
 
Stock-based compensation
 
1,930

 
1,930

 
7,948

 
7,948

Intangibles amortization
 
128

 
128

 
512

 
512

Non-cash interest expense
 
88

 
88

 
348

 
348

Out of period adjustment for sales tax liability (G&A)
 

 

 
765

 
765

Non-GAAP net loss
 
$
(6,100
)
 
$
(7,100
)
 
$
(21,500
)
 
$
(23,500
)
 
 
 
 
 
 
 
 
 
GAAP net loss per share, basic and diluted
 
$
(0.16
)
 
$
(0.18
)
 
$
(0.62
)
 
$
(0.66
)
Non-GAAP net loss per share, basic and diluted
 
$
(0.12
)
 
$
(0.14
)
 
$
(0.43
)
 
$
(0.47
)
Shares used in computing GAAP and non-GAAP net loss per share:
 
 
 
 
 
 
 
 
Basic and diluted
 
50,300

 
50,300

 
50,100

 
50,100




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Investor Relations Contact:

Barry Zwarenstein
Chief Financial Officer
Five9, Inc.
925-201-2000 ext. 5959
IR@five9.com

Lisa Laukkanen
The Blueshirt Group for Five9, Inc.
415-217-4967
Lisa@blueshirtgroup.com


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