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8-K - FORM 8-K - Mattersight Corpd870591d8k.htm
EX-99.2 - EX-99.2 - Mattersight Corpd870591dex992.htm

Exhibit 99.1

Mattersight Announces Fourth Quarter 2014 Results

CHICAGO, IL, February 11, 2015 – Mattersight Corporation (Nasdaq: MATR), the leading provider of personality-based customer experience applications, today announced financial results for the fourth quarter ending December 31, 2014.

“The fourth quarter was a strong close to an impressive year for Mattersight,” said Kelly Conway, Mattersight’s President and CEO. “We achieved record bookings, strong sequential revenue growth, record pilot activity, and solid progress toward best-in-class SaaS metrics.”

Mr. Conway added, “In 2014, our personality-based applications helped some of America’s largest brands have hundreds of millions of more effective and more satisfying conversations with their customers. We believe our 2014 momentum positions us well to capitalize on the market opportunity in 2015 and beyond.”

Fourth Quarter 2014 Financial Highlights

 

    Bookings: Annual Contract Value bookings for the fourth quarter were $7.0 million. Total 2014 ACV bookings were $17.4 million, an increase of 46% on a year-over-year basis.

 

    Book of Business: Annualized Book of Business was a record $42.8 million for the fourth quarter, up 46% year-over-year.

 

    Revenues: Total revenue for the fourth quarter was $8.3 million. Within total revenue, subscription revenue was $7.2 million. On top of the $8.3 million in total revenue in the fourth quarter, a record $2.4 million of quarterly revenue was in deployment. This revenue in deployment represents an increase of 281% on a year-over-year basis.

 

    Product Momentum: In the fourth quarter, 22 new pilots were closed adding an additional $8.3 million of follow-on ACV opportunity. For fiscal year 2014, personality-based routing seats under contract increased 800% on a year-over-year basis.

 

    SaaS Metrics: Mattersight continues to make solid progress in pursuit of top quartile SaaS metrics. For the fourth quarter, gross margin was 70%. For 2014, subscription revenue retention was 97%, while year-over-year existing net account growth was 12%.

Fourth Quarter 2014 and Recent Business Highlights

 

    Announced the departure of Mark Iserloth, Vice President and Chief Financial Officer. His resignation will be effective March 13, 2015, after the filing of Mattersight’s 2014 Annual Report Form 10-K. Mattersight has commenced a retained search for a new CFO. Mattersight veteran David Gustafson, Executive Vice President of Products and Customer Operations, will assume the responsibilities as interim CFO of the company, until a new CFO is hired.

 

    Strengthened the leadership team with the addition of Jason Wesbecher, Executive Vice President and Chief Marketing Officer, Jon Walheim, Executive Vice President of Strategic Business Development, and Ryan Swanger, Senior Vice President Enterprise Sales. Mr. Wesbecher and Mr. Swanger are Mattersight alumni.

 

    Added two new patents covering personality-based routing applications to its patent portfolio. The new patents bring Mattersight’s total U.S. patent portfolio to 13, and bolster the protection of Mattersight’s innovative Predictive Behavioral Routing solution.


    Awarded back-to-back innovation awards, including the 13th annual Chicago Innovation Award and the TMC Labs’ CUSTOMER Magazine Innovation Award for 2014.

 

    Expanded the footprint of personality-based applications into the for-profit educational market, with the announcement of an alliance with Educational Records Bureau to analyze student essays.

Non-GAAP Financial Measures

The Company realized an “Adjusted Earnings1” loss of $1.4 million for the fourth quarter of 2014. Adjusted Earnings is a non-GAAP measure. For a reconciliation of operating loss to Adjusted Earnings, see the accompanying schedule. Mattersight’s net loss was $3.5 million in the fourth quarter of 2014.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, February 11, 2015. The conference call and slide presentation will be available at the Investment Community section of Mattersight’s website at http://www.mattersight.com/investment/. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 33607328.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until March 14, 2015, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 33607328.

Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are “forward-looking statements” that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as “plan,” “may,” “might,” “believe,” “expect,” “intend,” “could,” “would,” “should,” and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight’s SEC filings. You can locate these filings on the Investor Relations page of Mattersight’s website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight® Behavioral Analytics captures and analyzes customer and employee interactions, employee desktop data, and other contextual


information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. Mattersight’s analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company’s SaaS delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight’s solutions are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality, and Government. See What Matters™ by visiting www.Mattersight.com.

 

  1. Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight’s operations. Management believes that Adjusted Earnings reflect Mattersight’s resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.

Contact

Mark Iserloth

Vice President and Chief Financial Officer

312.454.3613

ir@mattersight.com


MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands, except per share data)

 

     For the Three Months     For the Twelve Months  
     Ended     Ended  
     Dec. 31,
2014
    Dec. 31,
2013
    Dec. 31,
2014
    Dec. 31,
2013
 

Revenue:

        

Behavioral Analytics revenue

   $ 8,092      $ 8,938      $ 29,427      $ 33,005   

Other revenue

     167        233        779        1,206   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total services revenue

  8,259      9,171      30,206      34,211   

Reimbursed expenses

  27      96      113      283   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

  8,286      9,267      30,319      34,494   

Operating expenses:

Cost of Behavioral Analytics revenue

  2,430      2,181      9,007      10,139   

Cost of Other revenue

  49      100      279      617   
  

 

 

   

 

 

   

 

 

   

 

 

 

Cost of services

  2,479      2,281      9,286      10,756   

Reimbursed expenses

  27      96      113      283   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total cost of revenue, exclusive of depreciation and amortization shown below:

  2,506      2,377      9,399      11,039   

Sales, marketing and development

  5,815      5,258      22,121      21,760   

General and administrative

  2,464      2,157      9,315      8,782   

Severance and related costs

  —        —        —        154   

Depreciation

  821      764      3,022      3,450   

Amortization of intangibles

  35      (77   106      66   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

  11,641      10,479      43,963      45,251   
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating loss

  (3,355   (1,212   (13,644   (10,757

Interest and other expense, net

  (69   (178   (1,090   (534

Change in fair value of warrant liability

  (33   (168   (124   (125
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss before income taxes

  (3,457   (1,558   (14,858   (11,416

Income tax benefit (provision)

  1      15      (23   244   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

  (3,456   (1,543   (14,881   (11,172

Dividends related to Series B Stock

  (148   (148   (589   (589
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss available to Common Stock holders

$ (3,604 $ (1,691 $ (15,470 $ (11,761
  

 

 

   

 

 

   

 

 

   

 

 

 

Per share of Common Stock:

Basic net loss available to Common Stock holders

$ (0.17 $ (0.10 $ (0.78 $ (0.70
  

 

 

   

 

 

   

 

 

   

 

 

 

Diluted net loss available to Common Stock holders

$ (0.17 $ (0.10 $ (0.78 $ (0.70
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate basic net loss per share

  21,722      17,342      19,923      16,722   
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to calculate diluted net loss per share

  21,722      17,342      19,923      16,722   
  

 

 

   

 

 

   

 

 

   

 

 

 
Stock-based compensation, primarily restricted stock, is included in individual line items above:   

Cost of Behavioral Analytics revenue

$ 39    $ 59    $ 181    $ 267   

Sales, marketing and development

  509      342      2,299      3,436   

General and administrative

  588      219      2,060      1,872   

Severance and related costs

  —        —        —        29   


MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS

(Unaudited and in thousands)

 

     For the Three Months     For the Twelve Months  
     Ended     Ended  
     Dec. 31,
2014
    Dec. 31,
2013
    Dec. 31,
2014
    Dec. 31,
2013
 

Net loss

   $ (3,456   $ (1,543   $ (14,881   $ (11,172

Other comprehensive loss:

        

Effect of currency translation

     2        6        7        6   
  

 

 

   

 

 

   

 

 

   

 

 

 

Comprehensive net loss

$ (3,454 $ (1,537 $ (14,874 $ (11,166
  

 

 

   

 

 

   

 

 

   

 

 

 


MATTERSIGHT CORPORATION

CONSOLIDATED BALANCE SHEETS

(Unaudited and in thousands, except share and per share data)

 

     December 31,
2014
    December 31,
2013
 
ASSETS:     

Current Assets:

    

Cash and cash equivalents

   $ 14,238      $ 13,392   

Receivables (net of allowances of $17 and $12, respectively)

     3,460        2,384   

Prepaid expenses

     4,449        3,576   

Other current assets

     236        427   
  

 

 

   

 

 

 

Total current assets

  22,383      19,779   

Equipment and leasehold improvements, net

  4,657      5,158   

Goodwill

  972      972   

Intangibles, net

  571      409   

Other long-term assets

  3,495      4,431   
  

 

 

   

 

 

 

Total assets

$ 32,078    $ 30,749   
  

 

 

   

 

 

 
LIABILITIES AND STOCKHOLDERS’ EQUITY:

Current Liabilities:

Accounts payable

$ 1,183    $ 752   

Accrued compensation and related costs

  2,528      1,844   

Unearned revenue

  7,859      7,215   

Other current liabilities

  4,186      4,098   
  

 

 

   

 

 

 

Total current liabilities

  15,756      13,909   

Long-term unearned revenue

  2,532      2,866   

Other long-term liabilities

  1,458      1,607   
  

 

 

   

 

 

 

Total liabilities

  19,746      18,382   
  

 

 

   

 

 

 

Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,648,185 and 1,649,122 shares issued and outstanding at December 31, 2014 and December 31, 2013, respectively, with a liquidation preference of $9,877 and $9,294 at December 31, 2014 and December 31, 2013, respectively

  8,406      8,411   

Stockholders’ Equity:

Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued and outstanding

  —        —     

Common Stock, $0.01 par value; 50,000,000 shares authorized; 24,046,977 and 20,465,984 shares issued at December 31, 2014, and December 31, 2013, respectively; and 22,324,093 and 18,886,966 outstanding at December 31, 2014 and December 31, 2013, respectively

  240      205   

Additional paid-in capital

  243,644      228,038   

Accumulated deficit

  (227,053   (212,172

Treasury stock, at cost, 1,722,884 and 1,579,018 shares at December 31, 2014 and December 31, 2013, respectively

  (8,879   (8,082

Accumulated other comprehensive loss

  (4,026   (4,033
  

 

 

   

 

 

 

Total stockholders’ equity

  3,926      3,956   
  

 

 

   

 

 

 

Total liabilities and stockholders’ equity

$ 32,078    $ 30,749   
  

 

 

   

 

 

 

 


MATTERSIGHT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

     For the Twelve Months Ended  
     Dec. 31,
2014
    Dec. 31,
2013
 

Cash Flows from Operating Activities:

    

Net loss

   $ (14,881   $ (11,172

Adjustments to reconcile net loss to net cash (used in) provided by operating activities:

    

Depreciation and amortization

     3,128        3,516   

Stock-based compensation

     4,540        5,575   

Severance and related costs

     —          29   

Change in fair value of warrant liability

     124        125   

Other

     —          2   

Changes in assets and liabilities:

    

Receivables

     (1,076     184   

Prepaid expenses

     (85     739   

Other assets

     192        (112

Accounts payable

     433        (29

Accrued compensation and related costs

     684        509   

Unearned revenue

     310        1,854   

Other liabilities

     (222     330   
  

 

 

   

 

 

 

Total Adjustments

  8,028      12,722   
  

 

 

   

 

 

 

Net cash (used in) provided by operating activities

  (6,853   1,550   
  

 

 

   

 

 

 

Cash Flows from Investing Activities:

Capital expenditures and other

  (830   (1,233

Patents and trademarks

  (268   (239
  

 

 

   

 

 

 

Net cash used in investing activities

  (1,098   (1,472
  

 

 

   

 

 

 

Cash Flows from Financing Activities:

Proceeds from issuance of Common Stock, net

  11,138      5,621   

Proceeds from line of credit

  7,000      2,400   

Repayments from line of credit

  (7,000   (6,096

Principal payments under capital lease obligations

  (1,701   (2,117

Acquisition of treasury stock

  (797   (1,055

Proceeds from issuance of stock warrants

  —        4   

Proceeds from stock compensation and employee stock purchase plans, net

  165      138   
  

 

 

   

 

 

 

Net cash provided by (used in) financing activities

  8,805      (1,105
  

 

 

   

 

 

 

Effect of exchange rate changes on cash and cash equivalents

  (8   —     
  

 

 

   

 

 

 

Increase (decrease) in cash and cash equivalents

  846      (1,027

Cash and cash equivalents, beginning of period

  13,392      14,419   
  

 

 

   

 

 

 

Cash and cash equivalents, end of period

$ 14,238    $ 13,392   
  

 

 

   

 

 

 

Non-Cash Investing and Financing Transactions:

Capital lease obligations incurred

$ 1,692    $ 2,973   

Capital equipment purchased on credit

  1,692      2,973   

Fair value of warrants classified as liability

  380      785   

Supplemental Disclosures of Cash Flow Information:

Interest paid

$ 266    $ 403   


MATTERSIGHT CORPORATION

CALCULATION OF ADJUSTED EARNINGS MEASURE

(Unaudited and in thousands)

 

     For the Three Months Ended     For the Twelve Months Ended  
     Dec. 31,
2014
    Dec. 31,
2013
    Dec. 31,
2014
    Dec. 31,
2013
 

GAAP — Operating loss

   $ (3,355   $ (1,212   $ (13,644   $ (10,757

Add back (reduce) the effect of:

        

Stock-based compensation

     1,136        620        4,540        5,575   

Severance and related costs

     —          —          —          154   

Depreciation and amortization

     856        687        3,128        3,516   
  

 

 

   

 

 

   

 

 

   

 

 

 

Adjusted earnings measure — earnings (loss)

$ (1,363 $ 95    $ (5,976 $ (1,512