Attached files

file filename
8-K - 8-K - DONEGAL GROUP INCd780397d8k.htm
Investor
Presentation
September 2014
Pursuing Effective
Business Strategy in 
Regional Insurance
Markets
Exhibit 99.1


Forward-Looking Statements
The Company bases all statements made in this presentation that are not historic facts on its
current expectations. These statements are forward-looking in nature (as defined in the Private
Securities Litigation Reform Act of 1995) and involve a number of risks and uncertainties. Actual
results could vary materially. Factors that could cause actual results to vary materially include: the
Company’s
ability
to
maintain
profitable
operations,
the
adequacy
of
the
loss
and
loss
expense
reserves of the Company’s insurance subsidiaries, business and economic conditions in the areas
in which the Company operates, interest rates, competition from various insurance and other
financial businesses, terrorism, the availability and cost of reinsurance, adverse and catastrophic
weather events, legal and judicial developments, changes in regulatory requirements, the
Company’s ability to integrate and manage successfully the companies it may acquire from time
to time and other risks the Company describes from time to time in the periodic reports it files
with the Securities and Exchange Commission. You should not place undue reliance on any such
forward-looking statements.  The Company disclaims any obligation to update such statements or
to
announce publicly the results of any revisions that it may make to any forward-looking
statements to reflect the occurrence of anticipated or unanticipated events or circumstances
after the date of such statements.
Reconciliations of non-GAAP data are included in the Company’s news releases regarding
quarterly
financial
results,
available
on
the
Company’s
website
at
investors.donegalgroup.com.
2


Insurance Holding Company With Mutual
Affiliate
Regional property and casualty insurance group
22 Mid-Atlantic, Midwestern, New England and Southern
states
Distribution force of approximately 2,600 independent
agencies
Completed 10 M&A transactions since 1988
Interrelated operations and pooling agreement
with Donegal Mutual since inception in 1986
DGICA and DGICB trade on NASDAQ exchange
DGICA dividend yield of 3.3%
DGICA shares have 1/10 vote; DGICB shares have one
vote
3


Structure Provides Stability to Pursue
Successful Long-Term Business Strategy
Outperform industry in
service, profitability
and book value growth
Drive revenues with
organic growth and
opportunistic
transactions
Focus on margin
enhancements and
investment
contributions
4
(Detailed organizational chart included in Supplemental Information – see page 29)


Objective: Outperform Industry
Service, Profitability and Book Value Growth
5
Change in Net Written Premiums
DGI CAGR: 10%   Peer CAGR: 4%
GAAP Combined Ratio
DGI Avg: 98%  Peer Avg: 100%
Change in Book Value
DGI CAGR: 2%  Peer CAGR: 4%
Donegal Group
Peer Group*
* Peer Group consists of CINF, EMCI, HMN, THG, SIGI, STFC, UFCS (Source: Bloomberg)
-5%
0%
5%
10%
15%
20%
25%
30%
35%
40%
80%
85%
90%
95%
100%
105%
110%
115%
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%


2013: Strong Growth and Profitability
Operating EPS* of 96¢
vs. 73¢
in 2012
7.4% increase in net written premiums
Driven by strong commercial lines growth
97.4% statutory combined ratio
Q3 and Q4 combined ratios of 96.0% and 95.4% were
lowest for any period in past five years
Measurable progress from rate increases and underwriting
initiatives
Weather losses and large fire losses below prior year level
Book value per share at $15.02 vs. $15.63 at year-
end 2012
Interest-rate-driven mark-to-market adjustments
6
* Reconciliations and definitions of non-GAAP data also are available on our website
Additional
details
are
available
at
investors.donegalgroup.com


1H14: Favorable Core Underwriting Results
Despite Weather and Other Loss Activity
8.4% increase in net written premiums
Driven by rate increases and 13.4% commercial lines
growth
102.7% statutory combined ratio
Improvements in homeowners and casualty loss ratios
$26.9 million weather-related losses far exceeded previous
five-year first-half average of $18.8 million
$19.4 million in large fire losses also above average
Book value per share at $15.25 compared with
$15.02 at year-end 2013
7


Drive Revenues with Organic Growth and
Opportunistic Transactions
8
$283
$302
$207
$307
$314
$365
$363
$392
$454
$496
Net Written Premiums
(dollars in millions)
$533
8
Michigan
Sheboygan
Peninsula
Le Mars
January 2004
Acquired Le Mars and Peninsula
Southern
Atlantic States
December
2008
Acquired Sheboygan Falls
Implemented Pooling Change
December 2010
Acquired Michigan
Implemented 25% Quota Share
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013


Focus on Underwriting Profitability to
Enhance Margins
Donegal Insurance Group (SNL P&C Group)
SNL P&C Industry (Aggregate)
9
Personal Lines Loss Ratio
Commercial Lines Loss Ratio
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
2006
2007
2008
2009
2010
2011
2012
2013
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
2006
2007
2008
2009
2010
2011
2012
2013


10
Achieve Book Value Growth
By Implementing
Plan
Pursue quality premium growth and enhance
underwriting profitability
Support insurance operations with conservative
investment strategy


Maintain Multi-faceted Regional Growth
Strategy
$533 million in 2013 net written premiums across
22 states in four operating regions
$720 million in direct written premiums for
insurance
group*
10 M&A transactions since
1988
Acquisition criteria:
Serving attractive
geography
Favorable regulatory,
legislative and judicial environments
Similar personal/commercial
business mix
Premium volume
up to $100
million
11
11
* Includes Donegal Mutual Insurance Company and Southern Mutual Insurance Company


Example: Michigan Insurance Company
Attractive franchise
acquired in 2010
Potential for increased
premium contribution
Track record of
profitability
Provided entry into
new state as part of
Midwest expansion
strategy
Capable management
team
Quality agency
distribution system
Diversified mix of
business
(Dollars in millions)
2014
2013
2012
2011
2010
(under
prior
owner)
Direct written
premiums
$116**
$112
$111
$108
$105
External quota share
20%
30%
40%
50%
75%
Ceded to Donegal
Mutual*
25%
25%
25%
25%
N/A
Retained by MICO
55%
45%
35%
25%
25%
Included in DGI NPW
$74**
$62
$57
$46
N/A
Statutory combined
ratio
N/A
99%
94%
95%
97%
* Premiums ceded to Donegal Mutual are included in  pooling
agreement with Atlantic States (80% to DGI)
** Projected based on estimated 2014 growth rate
12


Continue Strategic Efforts to Balance
Business
Mix
Commercial lines =
44% of NWP in 1H 2014
Commercial lines renewal
premiums increases in 5-
7% range
Ongoing emphasis on new
business growth in all
regions
Personal lines =
56% of NWP in 1H 2014
Rate increases in 3-
8%
range
Modest exposure growth in
addition to MICO premiums
retained
Net Written Premiums by Line of Business
(June 30, 2014)
13
Homeowners
18%
Other
Personal
3%
Personal
Auto
35%
Commercial
Auto
12%
Other
Commercial
1%
Multi Peril
15%
Workers'
Comp
16%


Emphasize Growth in Commercial Lines
95.7% statutory combined
ratio for 2013
Introduce core Donegal
products in new regions
Growth focus on accounts
with premiums in $10,000
to $75,000 range
Expand appetite within
classes and lines already
written:
Add related classes
Appropriately use
reinsurance
Disciplined underwriting:
Large account reviews
Loss control
14
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
-
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
2008
2009
2010
2011
2012
2013
In-Force Policy Count
Retention Levels


Focus on Personal Lines Profitability
98.8% statutory combined
ratio for 2013
Focus on the preferred
and superior risk markets
Underwriting initiatives:
Rate increases in virtually
every jurisdiction
New and renewal
inspections
Seek geographic spread of
risk
Balance portfolio
(auto/home)
15
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
-
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
2008
2009
2010
2011
2012
2013
In-Force Policy Count
Retention Levels


Organic Growth Centered on Relationships
with ~2,600 Independent Agencies
Ongoing objectives:
Achieve top three ranking within appointed agencies in
lines of business
we write
Cultivate relationships with existing agencies to expand
writings
Leverage “regional”
advantages and maintain personal
relationships as agencies grow and consolidate
Continuing focus on commercial lines growth:
Emphasize expanded commercial lines products and
capabilities in current agencies
Appoint commercial lines focused agencies to expand
distribution in key geographies
Strengthen relationships with agencies appointed in
recent
years
16


Support Agents with Best-In-Class Technology
17
Call
Center
Service
Center
ClaimCenter
ImageRight
Mobile App


Drive Increased Efficiency with Automation
Current infrastructure can
support premium growth
Premiums per employee
rising due to underwriting
systems
Claims system allows
more rapid and efficient
claims handling
Mutual affiliation provides
opportunities for
operational and expense
synergies
Statutory expense ratio of
30.2% for 2013 vs. 29.3%
for 2012
(Dollars in thousands)
Direct Premiums per Employee
Direct Premiums per Employee
18
$200
$300
$400
$500
$600
$700
$800
$900
$1,000


Enhance Underwriting Profitability to Improve
Operating Margins
Sustain pricing discipline and conservative
underwriting
Manage exposure to catastrophe/unusual weather
events
Reinsurance coverage in excess of a 250-year event
Link employee incentive compensation directly to
underwriting performance
Focus on rate adequacy and pricing sophistication
Leverage centralized oversight of regional
underwriting
Emphasize IT-based programs such as automated
decision trees and predictive modeling
19


Employ Sophisticated Pricing and
Actuarial Tools
Predictive modeling tools
enhance our ability to
appropriately price our
products
Sophisticated predictive
modeling algorithms for
pricing/tiering risks
Territorial segmentation
and analysis of
environmental factors that
affect loss experience
Exploring tools that allow
consideration of vehicle-
specific data in pricing
External information
sources allow us to
develop price
optimization strategies
Formal schedule of
regular rate adequacy
reviews for all lines of
business, including GLM
analysis on claim costs
and agency performance
Telematics/usage-based
insurance initiatives
20


Maintain Emphasis on Reserve Adequacy
Reserves at $266 million
at year-end 2013
Midpoint of actuarial
range
Conservative reinsurance
program limits volatility
Emphasis on faster
claims settlements to
reduce longer-term
exposures
2013 development of
$10
million within
targeted range
Reserve Range at 12/31/2013
Low  $238,800
High $295,500
Selected at midpoint
Values shown are selected reserves
Vertical bars represent actuarial ranges
(dollars in thousands, net of reinsurance)
21
Established Reserves at Year-end
$180,262
$217,897
$243,015
$250,936
$265,605
2009
2010
2011
2012
2013
Development
(Favorable)
$9,823      ($2,885)         ($168)       $7,596       $10,358
6.1%          (1.6%)              --
3.1%           4.1
%


22
Achieve Book Value Growth
By Implementing
Plan
Pursue quality premium growth and enhance
underwriting profitability
Support insurance operations with conservative
investment strategy


Maintain Conservative Investment Mix
89% of portfolio invested
in fixed maturities at   
June 30, 2014
Effective duration =
4.7
years
Tax equivalent yield =
3.1%
Emphasis on quality
74% AA-rated or better
93% A-rated or better
Liquidity managed
through laddering
* Excluding investments in affiliates
$781 Million in Invested Assets*
(as of June 30, 2014)
23
Short-Term
Securities
4%
Treasury
3%
Agency
6%
Corporate
15%
Mortgage
Backed
Securities
(MBS)
23%
Taxable
Munis
1%
Tax-Exempt
Municipals
45%
Equity
3%


Donegal Financial Services Corporation
Bank Investment = 5% of Invested Assets
DFSC owns 100% of Union Community Bank
Serves Lancaster County (location of Donegal
headquarters)
Expanded to 13 branches via acquisition in 2011
Added scale to banking operation
Enhanced value of historic bank investment
Increased potential for bottom-line contribution
DGI owns approximately 48% of DFSC
52% owned by Donegal Mutual
Union Community Bank is financially strong and
profitable
24


Union Community Bank
(48% owned by Donegal Group Inc.)
2013 financial results:
$513
million in assets at year-end 2013
$6.3 million in 2013 net income
Excellent capital ratios at June 30, 2014:
25
Tier 1 capital to average total assets
16.01%
Tier 1 capital to risk-weighted assets
24.77%
Risk-based capital to risk-weighted assets
27.06%


Review:  Long-Term Business Strategy for
Growth and Success
Maximize benefits of regional business approach
Outperform industry in service, profitability and
book
value growth
Drive revenues with organic growth and
opportunistic transactions
Focus on margin enhancements and investment
contributions
26


Strong Capital + Solid Plan to Drive Results
Rated A (Excellent) by
A.M.
Best
Debt-to-capital of
approximately 16%
Premium-to-surplus of
approximately 1.6-to-1
Dividend yield of 3.3%
for Class A shares
3% increase in April 2014
Authorization for
repurchase of up to
500,000 shares of
Class
A common stock
Book Value Plus Cumulative Dividends
Book Value Plus Cumulative Dividends
27
$-
$5.00
$10.00
$15.00
$20.00
Book Value
Dividends Paid


Supplemental Information
28


Structure Provides Flexibility and Capacity
29
(1)
Because
of
the
different
relative
voting
power
of
Class
A
common
stock
and
Class
B
common
stock,
public
stockholders
hold
approximately
35%
of
the
aggregate
voting power of the combined classes, and Donegal Mutual holds approximately 65% of the aggregate voting power of the combined classes.
100%
Reinsurance
= P&C Insurance Subsidiaries
= Thrift Holding Company/State Savings Bank
POOLING
AGREEMENT
100%
100%
80%
20%
Sheboygan Falls
Insurance
Company
Michigan
Insurance
Company
Southern
Insurance
Company of
Virginia
Le Mars
Insurance
Company
The Peninsula
Insurance
Company
Atlantic States
Insurance
Company
Southern Mutual
Insurance
Company
Peninsula
Indemnity
Company
100%
100%
100%
100%
100%
55%
(1)
45%
(1)
52%
48%
Donegal Group Inc.
Donegal Group Inc.
Public
Stockholders
Donegal Mutual
Insurance Company
Donegal Financial Services
Corporation
(Union Community Bank)


History of Contributing Transactions
Company
Le Mars
Peninsula
Sheboygan
Southern
Mutual
Michigan
Year Acquired
2004
2004
2008
2009
2010
Company Type
Mutual
Stock
Mutual
Mutual
Stock
Primary Product Line
Personal
Niche
Personal
Personal
Pers./Comm.
Geographic Focus
Midwest
Mid-Atlantic
Wisconsin
Georgia/
South
Carolina
Michigan
Transaction Type
Demutualization
Purchase
Demutualization
Affiliation
Purchase
Net Premiums Acquired
$20 million
$34 million
$8 million
$11 million
$27 million*
Acquisition Price
$4 million
$24 million
$4 million
N/A
$42 million
Avg. Growth Rate**
5%
3%
13%
N/A
16%
Avg. Combined Ratio**
93%
94%
103%
N/A
96%
*   Michigan's direct premiums written were $105 million in 2010
** Since acquisition
30


Net Premiums Written by Line of Business
(in millions)
Q2 14
Q1 14
Q4 13
Q3 13
Q2 13
Q1 13
Q4 12
Q3 12
Personal lines:
Automobile
$52.0
$50.5
$46.7
$50.9
$50.2
$48.6
$45.6
$51.4
Homeowners
31.1
22.9
25.7
29.8
29.1
21.9
22.3
27.6
Other
4.6
3.8
4.0
4.2
4.3
3.4
4.0
4.2
Total personal lines
87.7
77.2
76.4
84.8
83.6
73.8
71.9
83.1
Commercial lines:
Automobile
17.5
17.3
13.0
14.0
15.7
15.5
12.0
12.5
Workers’
compensation
22.4
26.6
16.3
18.3
19.7
23.2
14.3
16.1
Commercial multi-peril
21.7
22.1
16.8
18.0
20.0
19.7
14.7
15.9
Other
2.1
1.4
1.3
1.4
1.6
0.3
1.8
1.7
Total commercial lines
63.7
67.4
47.4
51.8
57.0
58.6
42.8
46.2
Total net premiums written
$151.4
$144.6
$123.8
$136.6
$140.6
$132.5
$114.7
$129.3
31


Combined Ratio Analyses
(percent)
Q2 14
Q1 14
Q4 13
Q3 13
Q2 13
Q1 13
Q4 12
Q3 12
Stat combined ratios:
Personal lines
99.5
102.7
99.3
97.9
100.2
98.1
108.9
101.3
Commercial lines
105.8
104.3
89.4
93.0
101.4
98.4
88.5
91.4
Total lines
102.1
103.2
95.4
96.0
100.6
98.0
101.2
97.6
GAAP combined ratios (total lines):
Loss ratio (non-weather)
63.2
61.7
59.1
57.8
63.1
64.1
68.2
58.6
Loss ratio (weather-related)
8.5
11.4
3.5
7.2
7.4
4.5
3.9
9.3
Expense ratio
31.9
31.3
31.9
32.3
32.3
30.7
29.3
31.4
Dividend ratio
0.4
0.3
0.4
0.3
0.3
0.4
0.3
0.3
Combined ratio
104.0
104.7
94.9
97.6
103.1
99.7
101.7
99.6
GAAP supplemental ratios:
Fire losses greater than $50,000
6.8
7.6
4.8
2.4
4.4
6.5
5.5
5.5
Development on prior year loss reserves
4.4
-0.3
0.1
2.4
3.7
1.5
1.6
2.4
32