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EX-99.1 - EX-99.1 - Mattersight Corpd767449dex991.htm
Mattersight Q2 2014
August 6, 2014
Earnings Webinar
Exhibit 99.2


Confidential & Restricted ©
2014 Mattersight Corporation
Safe Harbor Language
During today’s call we will be making both historical and forward-
looking statements in order to help you better understand our
business.  These forward-looking statements include references
to our plans, intentions, expectations, beliefs, strategies and
objectives.  Any forward-looking statements speak only as of
today’s date.  In addition, these forward-looking statements are
subject to risks and uncertainties that could cause actual results
to differ materially from those stated or implied by the forward-
looking statements.  The risks and uncertainties associated with
our business are highlighted in our filings with the SEC, including
our Annual Report filed on Form 10-K for the year ended
December 31, 2013, our quarterly reports on Form 10-Q, as well
as our press release issued earlier today.
Mattersight Corporation undertakes no obligation to publicly
update or revise any forward-looking statements in this call. 
Also, be advised that this call is being recorded and is
copyrighted by Mattersight Corporation. 
2


Summary
Strong Core Business
-
$35M
core
business,
built
around
a
robust
analytics
platform
and
a
premier
set
of
very large customers
-
Bookings are up 55% year over year, and Book of Business is up 40% YTD on an
annualized basis
-
Several very large pilots in progress for these applications
Explosive Routing Opportunity
-
Creating a new software category
-
All of the initial data points on our routing product are positive, and the pipeline
for routing is exploding
Improving Business Metrics
-
Combining our core business with the huge upside of routing, we expect to
achieve best in class SaaS metrics over the next few quarters
-
Much of this story is obscured by the loss of a government contract which was
~25% of our business in Q4 of 2013
Strong Balance Sheet
-
Ended
the
quarter
with
$13M
in
cash
(including
$7M
from
our
line
of
credit)
-
Raised $12M in new equity capital in July
3
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2014 Mattersight Corporation


Rolling 4Q Bookings / Quarterly Book of Business Trends
4
Sequential Change
40% Annualized Growth Rate YTD
-21%
9%
9%
9%
6%
4Q YoY Change
Q2 Bookings = $3.8M
85%
98%
55%
15%
90%
Rolling 4Q IACV ($M)
8.4
11.8
11.9
12.9
13.0
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
Book of Business ($M)
8.8
9.3
7.3
8.0
8.7
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
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2014 Mattersight Corporation


Rolling 4Q Bookings Composition Trend
5
4Q YoY Change
Q2 = $1.7M
32%
57%
6%
68%
4Q YoY Change
Q2 = $2.1M
171%
145%
130%
110%
Rolling 4 Quarter Add-On
ACV ($M)
Rolling 4 Quarter Pilot Conversion
ACV ($M)
55%
-20%
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2014 Mattersight Corporation
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
3.3
6.1
6.5
7.1
7.6
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
5.1
5.7
5.4
5.8
5.4


Revenue / Gross Margin Trends
Sequential Change
7%
-24%
5%
9%
6
-7%
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2014 Mattersight Corporation
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
7.9
8.6
9.2
7.0
7.3
Quarterly Revenues ($M)
66%
66%
75%
68%
69%
60%
62%
64%
66%
68%
70%
72%
74%
76%
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
Gross Margin %


Revenue Composition
Subscription Revenue Retention
Rate
(Ex-GDIT)
7
Subscription as a Percentage of
Total Revenue
(Ex-GDIT)
100%
98%
98%
97%
97%
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
81%
80%
84%
87%
86%
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
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2014 Mattersight Corporation


Pilot Trends
8
Up 229% YoY
Up 259% YoY
Q2 Pilots = 21
21 Pilots were added in Q2 (20 Routing)
3 Pilots were converted in Q2 (all Routing)
5 Pilots were cancelled in Q2 (all Impact Analysis)
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
22
33
54
66
79
Number of Pilots
Q2 '13
Q3 '13
Q4 '13
Q1 '14
Q2 '14
$12
$21
$28
$35
$39
Pilot Follow-On ACV
($M)
Confidential & Restricted ©
2014 Mattersight Corporation


Pilot Composition Trends
9
Appliance
Pilots in
Progress
PM/
Analytics
IA’s
Pilot Composition      
Q2 2014
79 Ending Pilots
Appliance
Backlog
PM/
Analytics
IA’s
Pilot Composition      
Q2 2013
22 Ending Pilots
Appliance
Backlog
$12M Pilot Follow-On ACV
$39M Pilot Follow-On ACV
14
5
3
13
15
45
6
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2014 Mattersight Corporation
Routing
Appliances
-
$1M
ACV
PM/Analytics
-
$6M
ACV
IA’s
-
$5M
ACV
Routing
Appliances
-
$10M
ACV
PM/Analytics
-
$14M
ACV
IA’s
-
$15M
ACV 


Confidential & Restricted ©
2014 Mattersight Corporation
Performance of Recent Routing Implementations
10
% Impact of PBR Routed Calls
Service
Sales
0
5
10
15
20
25
16.4
13.5
14.4
16.0
7.1
14.3
23.2
13.5
13.2
15.0
15.6


Q2 Operating Metrics Dashboard
11
*New Accounts are defined as new logo accounts in the first 12 months
of subscription
Measurement
Best in Class
Target
Q2
2014
Comments
Annualized Book of Business
$50.0M
$34.8M
Growing 40% YTD in 2014
Yr/Yr Book of Business
Growth
30%
20%            Revenue growth lags BoB  growth
(Ex GDIT)
by 1-2 quarters
% Recurring Revs
90%
86%
Increased from 81% in 2012
Yr/Yr Revenue Growth
30%
14%
(Ex GDIT)
Yr/Yr growth should accelerate in
Q4 and continue into 2015
Subscription Revenue
Retention
90%
97%
Has averaged ~98% over last 4
quarters (ex-GDIT)
% of Revs from New
Accounts*
15%
2%
Numerous new logo opportunities
in progress
Yr/Yr Net Account Growth
$1.10
$1.15
Selling our full suite of products,
very strategic
Gross Margin
70%
69%
Increased from 61% in 2012
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2014 Mattersight Corporation


Balance Sheet Discussion
Q2 Ending Cash
-
$13M in ending cash in Q2
-
Includes $7M drawn from our Line of Credit, which has been
repaid
Equity Raise
-
Raised $12M in new equity in July
-
Growth capital to fund our current pilots, and ramp up
marketing and sales
-
Get Mattersight to cash flow positive by the end of 2015
Lines of Credit
-
SVB -
$10M
-
PfG -
$3M
2014 Cash Burn
-
We expect to burn ~$2M over the remainder of 2014
12
Confidential & Restricted ©
2014 Mattersight Corporation


Q3 Business Outlook
13
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2014 Mattersight Corporation
Revenue Drivers
-
Bookings are driven by pilot conversions and add-on bookings
-
Add-on bookings have averaged $1.9M per quarter over the
last 4 quarters
-
Revenue growth follows growth in Book of Business by 1-2
quarters
Expense Drivers
-
Incremental gross margins are expected to be 70%-75% for
Q3
-
Total operating expenses are expected to increase by ~3-5%
sequentially, driven by nominal hiring and slightly increased
marketing spend


Thank You
14
Confidential & Restricted ©
2014 Mattersight Corporation
Kelly Conway
-
847.582.7200
-
kelly.conway@mattersight.com
Mark Iserloth
-
312.454.3613
-
mark.iserloth@mattersight.com