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8-K - CUSTOMERS BANCORP, INC. FORM 8-K - Customers Bancorp, Inc.customers8k.htm
 
Exhibit 99.1
 
Highly Focused, Low Risk, High Growth Bank Holding Company
Investor Presentation
May 2014
NASDAQ: CUBI
 
 

 
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This presentation as well as other written or oral communications made from time to time by us, may contain certain forward-looking information within the meaning of
the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. These statements relate to future events or future predictions, including
events or predictions relating to our future financial performance, and are generally identifiable by the use of forward-looking terminology such as “believes,” “expects,”
“may,” “will,” “should,” “plan,” “intend,” “on condition,” “target,”  “estimates,” “preliminary,” or “anticipates” or the negative thereof or comparable terminology, or by
discussion of strategy or goals or other future events, circumstances or effects. These forward-looking statements regarding future events and circumstances involve
known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, financial condition, performance or achievements to be
materially different from any future results, levels of activity, financial condition, performance or achievements expressed or implied by such forward-looking
statements. This information is based on various assumptions, estimates or judgments by us that may not prove to be correct.
Important factors to consider and evaluate in such forward-looking statements include:
§availability and adequacy of cash flow to meet our debt service requirements under the notes;
§changes in competitive and market factors might affect our results or operations;
§changes in laws and regulations, including without limitation changes in capital requirements under the Basel III capital proposals;
§changes in our business strategy or an inability to execute our strategy due to the occurrence of unanticipated events;
§our ability to identify potential candidates for, and consummate, acquisition or investment transactions;
§the timing and results of acquisitions or investment transactions;
§our failure to complete any or all of the transactions described herein on the terms currently contemplated;
§local, regional, national, and international economic conditions and events and the impact they may have on us and our customers, including our operations and
investments, both in the United States and contemplated in India;
§targeted or estimated returns on assets and equity, growth rates and future asset levels;
§our ability to attract deposits and other sources of liquidity and capital;
§changes in the financial performance and/or condition of our borrowers, and issuers of securities we hold;
§changes in the level of non-performing and classified assets and charge-offs;
§changes in estimates of future loan loss reserve requirements based upon the periodic review thereof under relevant regulatory and accounting requirements, as well
as changes in borrowers’ payment behavior and creditworthiness;
§changes in our capital structure resulting from future capital offerings or acquisitions;  
§inflation, interest rate, securities market and monetary and foreign currency fluctuations, both in the United States, and internationally, especially in India due to our
pending strategic investment
§the effects on our mortgage warehouse lending and retail mortgage businesses of changes in the mortgage origination markets, including changes due to changes in
monetary policies, interest rates and the regulation of mortgage originators, services and securitizers;
§timely development and acceptance of new banking products and services and perceived overall value of these products and services by users;
§changes in consumer spending, borrowing and saving habits;
§technological changes;
§our ability to grow, increase market share and control expenses, and maintain sufficient liquidity;
Forward Looking Statements
 
 

 
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§ timely development and acceptance of new banking products and services and perceived overall value of these products and services by users;
§ volatility in the credit and equity markets and its effect on the general economy;
§ the potential for customer fraud, especially in our mortgage warehouse lending business;
§ effects of changes in accounting policies and practices, as may be adopted by the regulatory agencies, as well as the Public Company Accounting Oversight Board,
 the Financial Accounting Standards Board and other accounting standard setters;
§ the businesses of the Bank and any acquisition targets, merger partners or strategic investments, and their subsidiaries not integrating successfully or such
 integration being more difficult, time-consuming or costly than expected;
§ our ability to integrate currently contemplated and future acquisition targets and investments may be unsuccessful, or may be more difficult, time-consuming or
 costly than expected;
§ material differences in the actual financial results of merger, acquisition, and investment activities compared with expectations;
§ investments in new markets, domestic or foreign, where we have little or no experience;
§ the levels of activity and revenue from referrals from contractual or investment arrangements; and
§ the liquidity and values of our strategic investments, including foreign strategic investments in India.
      These forward-looking statements are subject to significant uncertainties and contingencies, many of which are beyond our control. Although we believe that the
 expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, financial condition, performance or
 achievements. Accordingly, there can be no assurance that actual results and cash flows will meet our expectations or will not be materially lower than the results,
 cash flows, or financial condition contemplated in this presentation. You are cautioned not to place undue reliance on these forward-looking statements, which
 speak only as of the date of this document or, in the case of documents referred to or incorporated by reference, the dates of those documents. We do not
 undertake any obligation to release publicly any revisions to these forward-looking statements to reflect events or circumstances after the date of this document or
 to reflect the occurrence of unanticipated events.
      This presentation is for discussion purposes only, and shall not constitute any offer to sell or the solicitation of an offer to buy any security, nor is it intended to give
 rise to any legal relationship between Customers Bancorp, Inc. (the “Company”) and you or any other person, nor is it a recommendation to buy any securities or
 enter into any transaction with the Company. The information contained herein is preliminary and material changes to such information may be made at any time.
 If any offer of securities is made, it shall be made pursuant to a definitive offering memorandum or prospectus (“Offering Memorandum”) prepared by or on behalf
 of the Company, which would contain material information not contained herein and which shall supersede, amend and supplement this information in its entirety.
      Any decision to invest in the Company’s securities should be made after reviewing an Offering Memorandum, conducting such investigations as the investor deems
 necessary or appropriate, and consulting the investor’s own legal, accounting, tax, and other advisors in order to make an independent determination of the
 suitability and consequences of an investment in such securities. No offer to purchase securities of the Company will be made or accepted prior to receipt by an
 investor of an Offering Memorandum and relevant subscription documentation, all of which must be reviewed together with the Company’s then-current financial
 statements and, with respect to the subscription documentation, completed and returned to the Company in its entirety. Unless purchasing in an offering of
 securities registered pursuant to the Securities Act of 1933, as amended, all investors must be “accredited investors” as defined in the securities laws of the United
 States before they can invest in the Company.
Forwarding Looking Statements cont.
 
 

 
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Investment Proposition
§ ~$5.0 billion asset bank
§ Well capitalized at 11% + total risk based capital and 9% + tier 1 leverage
§ Target market from Boston to Washington D.C. along interstate 95
§ ROA goal of 1% + and ROE of 12% + within 3-5 years
§ 3.00% net interest margin goal; Targeting efficiency ratio in the 40’s
§ 97% compounded annual growth in loans since 2009
§ DDA and total deposits compounded annual growth of 115% and 78% respectively since 2009
§ 300% compounded annual growth in core earnings since 2011
§ No charge-offs on loans originated after 2009
§ 0.32% non-performing assets (non-FDIC covered loans)
§ Total reserves to non-performing loans of 165.4%
Strong, High Growth, Low Risk, Branch Lite Bank in Attractive Markets
Profitability
Strong Credit Quality
* Includes mortgage warehouse
 
 

 
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Investment Proposition
§ Over half of the loan portfolio will re-price within one year
§ 40% of loans have an average life of 3.8 years
§ ~ 20% of deposits are non-interest bearing
§ Extending liabilities at this time
§ $150 million in forward starting swaps
§ Current share price ($21.85) is 13.0x estimated 2014 earnings, and 11.1x estimated 2015 earnings
§ Price/tangible book estimated at 1.3x and 1.2x for 2014 and 2015 respectively
Low Interest Rate Risk
Valuation
* Includes mortgage warehouse
 
 

 
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Execution Timeline
§ We invested in and
 took control of a $270
 million asset
 Customers Bank (FKA
 New Century Bank)
§ Identified existing
 credit problems,
 adequately reserved
 and recapitalized the
 bank
§ Actively worked out
 very extensive loan
 problems
§ Recruited experienced
 management team
§ Enhanced credit and risk
 management
§ Developed infrastructure
 for organic growth
§ Built out warehouse
 lending platform and
 doubled deposit and loan
 portfolio
§ Completed 3 small
 acquisitions:
  ISN Bank (FDIC-
 assisted
) ~ $70 mm
  USA Bank (FDIC-
 assisted
) ~ $170 mm
  Berkshire Bancorp
 (Whole bank)
~ $85
 mm
§ Recruited proven lending
 teams
§ Built out Commercial and
 Multi-family lending
 platforms
§ De Novo expansion;4-6
 sales offices or teams
 added each year
§ Continue to show strong
 loan and deposit growth
§ Built a “branch lite” high
 growth Community Bank
 and model for future
 growth
§ Goals to ~12%+ ROE;
 ~1% ROA
2009
Assets: $350M
Equity: $22M
2010-2011
Assets: $2.1B
Equity: $148M
2012-2013
Assets: ~$4.2B
Equity: ~$400M
1Q 2014
Assets: ~$5.0B
Equity: ~$401M
§ Single Point of Contact
 Private Banking model
 executed - commercial
 focus
§ Introduce bankmobile -
 banking of the future
 for consumers
§ Continue to show
 strong loan and
 deposit growth
§ ~12%+ ROE; ~1%
 ROA
§ ~$6 billion asset bank
 by end of 2014
§ ~$9 billion asset bank
 by end of 2019
 
 

 
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What Customers Bank Stands For
Vision ( our dream)
“We want to build a highly successful bank that makes our customers say “WOW”
Mission (the path)
“We achieve our Visions by taking pride in delivering”:
Absolutely memorable service to our customers
High-touch personal or private banking supported by high-tech for all our customers
Concierge Banking by meeting our customers 7 days a week - wherever and whenever
Helping our customers succeed
Critical Success Factors (what we consider most important in running a strong bank)
“We will never deviate from the following five critical success factors”:
We will always put our customers first and execute that strategy by having the best people
on our team
Always attempt to maintain the highest quality loans and investments on our books
Have best systems, practices and team in place to manage all risks we encounter as we run
a profitable bank
Strive to grow our revenues 2X create than expenses
Maintain strong capital levels
 
 

 
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Disciplined Model for Increasing Shareholder Value
§ Strong organic revenue growth + scalable infrastructure =
 sustainable double digit EPS growth
§ A clear and simple risk management driven business strategy
§ Build tangible book value per share each quarter via earnings
§ Any book value dilution from any acquisitions must be overcome
 within 1-2 years
§ Superior execution through proven management team
Disciplined Model for Superior Shareholder Value Creation
 
 

 
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Banking Strategy
Consumer Banking Strategy
  Principal focus is getting deposits in a highly efficient and
 unique model
  Introduce Bank Mobile and Prepaid business for Gen Y
 and under-banked; strategic partnerships for credit
 services
Business Banking Strategy
  Loan and deposit business through these segments:
  Banking Privately Held Businesses
  Banking High Net Worth Families
  Banking Mortgage Companies
 
 

 
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Consumer Deposit Strategy - High Touch, High Tech
 § Organic deposit growth goals of 20%+ a year from consumers
 § Implementation of
 technology suite
 allows for unique
 product offerings:
 § Remote account
 opening &
 deposit capture
 § Internet/mobile
 banking
 § Free ATM
 deployment in
 U.S.
Cost of Funds + Branch Operating Expense - Fees = ALL-IN-Cost < Competitors
Goal: All-in cost less than competitors funding cost over the long-term
 
 Technology
 § Low cost banking
 model allows for
 more pricing
 flexibility
 § Significantly lower
 overhead costs vs. a
 traditional branch
 § Pricing/profitability
 measured across
 relationship
 Pricing
 § Experienced
 bankers who own a
 portfolio of
 customers
 § Customer
 acquisition &
 retention strongly
 incentivized
 § Takes banker to the
 customer’s home or
 office, 12 hours a
 day, 7 days a week
 § Appointment
 banking approach
 § Customer access to
 private bankers
 § “Virtual Branches”
 out of sales offices
 Sales Force
 Concierge Banking
 
 

 
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Deposits: Organic Growth With Controlled Costs
Total Deposit Growth ($mm)
Cost of Deposits
Customers strategies of single point of contact and recruiting known teams in target markets produce
rapid deposit growth with low total cost
 
 

 
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Customers Bank Advantage
All Consumer
Products
All Business
Products
All Non-Credit
Products
Client
Makes
One Call
Client
Private /
Personal
Bankers
Concierge
Bankers
Loan Portfolio Mix ($mm)
(1) Includes C&I and owner occupied CRE loans
(2) Includes Non-owner occupied CRE & Multi Family loans
(3) Includes Mortgage Warehouse loans & purchased
 adjustable rate mortgage loans
Single Point of Contact
High Touch / High Tech
 §Creation of solid foundation for future
 earnings
 
 

 
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Business Banking Strategy
 Small Business
 §Target companies with less than $5.0 million
 annual revenue
 §Principally SBA loans originated by small
 business relationship managers or branch
 network
 §Current focus PA & NJ markets
 Private & Commercial
 §Target companies with up to $100 million
 annual revenues
 §Very experienced teams
 §Single point of contact
 §NE, NY, PA & NJ markets
 Banking Privately Held Business
 Loan and Deposit Growth ($B)
 
 

 
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Business Banking Strategy
 Banking High Net Worth Families
 Loan and Deposit Growth ($mm)
 § Focus on families that have income
 producing real estate in their portfolios
 § Private banking approach
 § Multi Family and non owner occupied
 income CRE loan products
 § Focus Markets: New York & Philadelphia
 MSAs
 § Average Loan Size: $4.0 - $7.0 million
 § Remote banking for deposits and other
 relationship based loans
 § 342% compounded annual growth rate since
 2011
 § Portfolio grown organically from a start up
 with very experienced teams hired in the
 past 3 years
 § Strong credit quality niche
 § Interest rate risk managed actively
 
 

 
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Business Banking Strategy
 §Private banking focused on mortgage
 companies with $5 to $10 million equity
 §Lower interest rate and credit risk line of
 business
 §~75 strong warehouse clients
 §All warehouse loans classified as held for
 sale
 §All deposits are non-interest bearing DDA’s
 §Balances not expected to be materially
 higher in 2014
 §Loan balances below 2011 levels but fees
 and deposits remain strong
 §Selected lending against servicing portfolios
 introduced in 2014
 §Opportunistic purchases of variable rate
 mortgage loans
 Banking Mortgage Companies
 Loan and Deposit Growth ($B)
 Annual Fee Income ($mm)
 
 

 
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These Deposit and Lending Strategies Results in Disciplined & Profitable Growth
Core Net Income (1)
Source: SNL Financial and Company data.
 Strategy execution has produced superior growth in revenues and earnings
 
 

 
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Strong Growth Provides for Shareholder Value Creation
§ Per share tangible book value up 31% since December 2010
§ Focused on continuous growth of TBV aligns executive management compensation with
 shareholder value creation
§ Any tangible book value dilution from acquisition must be recovered within 1 to 2 years
Tangible Book Value Growth
 
 

 
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Highly Experienced Management Team
Name
Title
Years of Banking
Experience
Background
Jay S. Sidhu
Chairman & CEO
35
Chairman and CEO of Sovereign Bank & Sovereign Bancorp, Inc.
Richard A. Ehst
President & COO
44
EVP, Commercial Middle Market, Regional President (Berks County) and Managing
Director of Corporate Communications at Sovereign Bank
Robert E. Wahlman,
CPA
Chief Financial Officer
32
CFO of Doral Financial and Merrill Lynch Banks; various roles at Bank One, US GAO
and KPMG.
Steve Issa
EVP, New England Market President,
Regional Chief Lending Officer
36
EVP, Managing Director of Commercial and Specialty Lending at Flagstar and
Sovereign Bank.
George Maroulis
EVP, Head of Private & Commercial
Banking - NY
21
Group Director and SVP at Signature Bank; various positions at Citibank and
Fleet/Bank of America's Global Commercial & Investment Bank
Timothy D. Romig
EVP, Regional Chief Lending Officer
30
SVP and Regional Executive for Commercial Lending (Berks and Montgomery
County), VIST Financial; SVP at Keystone
Ken Keiser
EVP, Director CRE and Multi-Family
Housing Lending
35
SVP and Market Manager, Mid-Atlantic CRE Lending at Sovereign Bank; SVP &
Senior Real Estate Officer, Allfirst Bank
Glenn Hedde
EVP, President Banking for Mortgage
Companies
24
President of Commercial Operations at Popular Warehouse Lending, LLC; various
positions at GE Capital Mortgage Services and PNC Bank
Warren Taylor
EVP, President Community Banking
34
Division President at Sovereign Bank, responsible for retail banking in various
markets in southeastern PA and central and southern NJ
James Collins
EVP, Chief Administrative Officer
20
Various positions at Sovereign including Director of Small Business Banking
Thomas Jastrem
EVP, Chief Credit Officer
33
Various positions at First Union Bank and First Fidelity Bank
Robert B. White
EVP, President Special Assets Group
24
President RBW Financial Consulting; various positions at Citizens Bank and GE
Capital
Glenn Yeager
EVP, General Counsel
34
Private practice financial services law firm. Senior Counsel Meridian Bancorp, Inc.
Mary Lou Scalese
SVP, Chief Risk Officer
35
Chief Auditor at Sovereign Bank
 
 

 
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Key Financial Targets for the Next 3-5 Years
Focus in future years
Single point of contact model - “High touch supported by high tech”
Only superior credit quality niches
Above average organic growth
Expense management
Earnings per share growth estimated at ~ 17% year over year
Assumes no additional common shares are issued during 2014 or 2015
Expecting banking for mortgage companies balances to remain flat and
continue to shrink as a percentage of total assets
Strategically aligned technology partners
Core Banking Platform - Fiserv
Mobile Banking Platform - Malauzai
Unique branch model
24 hours concierge bankers
All-In-Cost (interest expense + operating cost)
Alternative channels emerging in our model
Use of technology to reduce branch traffic
Bank Mobile & prepaid cards
Criteria 3 -5 Year Targets
Year EPS Expectations
*Efficiency ratio = non-interest expenses/(net interest income + non-interest
income - securities gains)
 
 

 
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Mobile Banking - Creating a Virtual Bank for the Future
§ New banking vertical supplementing Consumer and Community Banking
§ Marketing Strategy
 § Target technology dependent <35 years old and larger depositors >50 years
 old segments
 § Reach markets through Affinity Banking Groups
 § Revenue generation from debit card interchange and margin from low cost
 core deposits
§ Total investment not to exceed $5.0 million by end of 2015 but expected to be
 offset by revenues
§ Expected to achieve above average ROA and ROE within 5 years
 
 

 
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Summary
§ Strong high performing ~$5.0 billion bank with significant growth opportunities
§ “High touch, high tech” processes and technologies result in superior growth,
 returns and efficiencies
§ Shareholder value results from the combination of increasing tangible book
 value with strong and consistent earnings growth
§ Attractive risk-reward: growing several times faster than industry average but
 yet trading at a significant discount to peers
§ Experienced management team delivers with strong results
 § Ranked #1 overall by Bank Director Magazine in the 2012 and 2013 Growth
 Leader Rankings
§ Introducing among the 1st mobile banking application for account opening and
 complete mobile platform based servicing in the USA
 
 

 
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Peer Group Comparison
High Performance Regional Peers
Source: SNL Financial, Company documents. Market data as of 12/31/13. Consists of Northeast and Mid-Atlantic banks and thrifts with assets between $2.0 billion and $6.0 billion and most recent quarter core ROAA greater
than 75bps. Excludes merger targets and MHCs.
(1)Customers Bancorp NPAs/Assets calculated as non-covered NPAs divided by total assets. Non-covered NPAs excludes accruing TDRs and loans 90+ days past due and still accruing.
 
 

 
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Contacts
Company
Robert Wahlman, CFO
Tel: 610-743-8074
rwahlman@customersbank.com
www.customersbank.com
Investor Relations
Ted Haberfield
President, MZ North America
Tel: 760-755-2716
thaberfield@mzgroup.us
www.mzgroup.us
 
 

 
Appendix
 
 

 
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Balance Sheet
 
 

 
27
Income Statement
 
 

 
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Net Interest Margin
 
 

 
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Asset Quality