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ShoreTel Reports Financial Results for Third Quarter Fiscal Year 2014



24 Percent Hosted Revenue Growth Year-Over-Year;

Recurring Revenues Reach 40 Percent of Total Revenue

SUNNYVALE, Calif., April 24, 2014 /PRNewswire/ -- ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications solutions, today announced financial results for the third quarter of its fiscal year 2014, which ended March 31, 2014.

ShoreTel logo

For the third quarter of fiscal 2014, total revenue was $82.4 million, an increase of 5 percent compared to the third quarter of fiscal 2013. Non-GAAP net income, which excludes stock-based compensation charges, amortization of acquisition-related intangibles, other charges and related tax adjustments, for the third quarter of fiscal year 2014, was $2.6 million, or $0.04 per share. This compares with a non-GAAP net loss of $0.3 million, or $0.01 per share, in the third quarter of fiscal 2013. GAAP net loss was $1.2 million, or $0.02 per share, in the third quarter of fiscal 2014, compared with a GAAP net loss of $5.0 million, or $0.09 per share, in the third quarter of fiscal 2013.

"In the third quarter we launched a number of growth initiatives, invested in infrastructure enhancements, introduced innovative new products and achieved the highest level of cloud bookings in company history. I am excited that our sales and go-to-market strategy are starting to pay off," said Don Joos, president and CEO of ShoreTel. "During this time, we earned a non-GAAP net income for the fourth consecutive quarter."

Third Quarter of Fiscal 2014 Financial Highlights

Recurring revenues, which consist of cloud monthly recurring revenues and support revenues, represented 40 percent of total revenue in the third quarter of fiscal 2014 and reached an annualized value of $130 million; an increase of 20 percent compared to the third quarter of fiscal 2013.

Non-GAAP gross margin on total revenue, which excludes stock-based compensation charges, amortization of acquisition-related intangibles and other charges, for the third quarter of fiscal year 2014, was 60.1 percent, compared with 62.1 percent in the year-ago period. GAAP gross margin for the third quarter of fiscal year 2014 was 58.4 percent, compared with 60.6 percent in the third quarter of fiscal year 2013.

Hosted revenues of $22.6 million were up 24 percent year-over-year and 4 percent sequentially. Non-GAAP gross margin on hosted revenues was 41.1 percent in the third quarter of fiscal 2014, compared with 41.7 percent in the third quarter of fiscal 2013. The total number of installed customer seats increased 37 percent over the third quarter of fiscal 2013 to approximately 142,000. Annualized revenue churn was approximately 5 percent for the third quarter of fiscal 2014 and continued to reflect industry low results.

Product revenues of $43.4 million were down 5 percent year-over-year and 7 percent sequentially. Non-GAAP gross margin on product revenues was 64.2 percent in the third quarter of fiscal 2014, compared with 66.8 percent in the third quarter of fiscal 2013.

Support and services revenues of $16.4 million were up 12 percent year-over-year and 1 percent sequentially. Non-GAAP gross margin in support and service revenues was 75.4 percent in the third quarter of fiscal 2014, compared with 73.1 percent in the third quarter of fiscal 2013.

The company had $53.9 million in cash, cash equivalents and short-term investments as of March 31, 2014. During the third quarter of fiscal 2014 the company reduced its outstanding debt obligations, net of debt issuance costs, to $4.1 million.

Selected Operational Metrics












Quarter Ended


Quarter Ended


Quarter Ended


Quarter Ended


Quarter Ended


03/31/14


12/31/13


09/30/13


06/30/13


03/31/13











Annual recurring revenue run rate (in millions)

$               130.3


$               125.6


$               121.1


$               114.7


$               108.3











Cloud Monthly Average Revenue Per User (ARPU)

$                     45


$                     45


$                     47


$                     49


$                     50











Cloud Average # of Seats per Customer 

44


44


43


44


43











Cloud Average Monthly Recurring Revenue Per Customer

$               1,978


$               1,982


$               2,040


$               2,123


$               2,131











Cloud Monthly Revenue Churn Rate

0.4%


0.3%


0.3%


0.3%


0.3%











Total Company Headcount

930


925


932


965


957











Non-GAAP Gross Margin-Product

64.2%


65.5%


66.4%


65.9%


66.8%











Non-GAAP Gross Margin-Hosted

41.1%


39.8%


43.4%


39.1%


41.7%











Non-GAAP Gross Margin-Support and Services

75.4%


74.8%


74.6%


74.3%


73.1%

Third Quarter of Fiscal 2014 Business Highlights

ShoreTel Expands Cloud Opportunity for Channel Partners

ShoreTel announced enhancements to its Champion Partner Program to increase the focus on the growing cloud communications segment. To meet the demand for cloud unified communications, ShoreTel's program includes three tiers of channel partner engagement - Enabled, Approved and Referral. Partners participating in the Enabled and Approved tiers handle large portions of the sales process and receive recurring compensation payments. The program supports the channel partners' ability to grow revenues, improve profitability through in-depth training to execute lead generation actions and to gain technical expertise.

ShoreTel Announces Vertical Sales Program for Finance Industry

ShoreTel, which has more than 1,000 banking, credit union and financial customers, created a dedicated vertical sales team to deliver solutions to the finance business segment. Currently, ShoreTel provides products to address industry issues relating to multi-site deployments and business continuity planning. The increased focus on the sector will include product development and integration with industry specific software and security programs.

ShoreTel Begins Shipping its 400 Series IP Phones for ShoreTel Sky

ShoreTel began shipping its 400 series IP phones to ShoreTel Sky® customers to offer an end-to-end cloud solution for an optimal user experience by linking the phones, ShoreTel-developed business software applications and world-class support. ShoreTel now has full control of the evolution of devices used by customers to enable superior support and implementation of upgrades in the future.

ShoreTel linked the timing of the 400 series phone launch for ShoreTel Sky customers and the enhancements made to its Champion Partner Program. ShoreTel partners can now offer customers one ShoreTel solution to address their cloud unified communications needs.

ShoreTel Upgrades its Integration with Salesforce for Cloud and Premises Customers

ShoreTel announced a significant upgrade to its Salesforce ® integration for both cloud and premises customers. End users that integrate their communications platform with the leading CRM application gain new customer insights, more effective collaboration and quicker problem resolution. As a result, an enterprise can experience improvement in both sales force productivity and customer service responsiveness, both of which generate additional revenues.

ShoreTel Delivers Virtualization to Customers

ShoreTel launched ShoreTel 14.2 which allows companies to deploy a communications system in a virtual environment and benefit from ShoreTel's inherent N+1 redundancy at a lower cost.

The availability of ShoreTel's virtualization technology is changing how unified communications is deployed across small, medium and enterprise customers. The offering sets the foundation to consume VoIP services via on-premises, hybrid and cloud deployments.

ShoreTel Awarded 5-Star Rating in CRN's 2014 Partner Program Guide

The CRN 2014 Partner Program Guide, the definitive listing of technology vendors that provide products through the IT channel, awarded ShoreTel a 5-star rating. The award follows ShoreTel's recent enhancement of its Champion Partner Program to enable channel partners to better participate in one of the fastest growing communications segments. Among other things, the enhanced Champion Partner Program includes workshops to facilitate cloud business planning, technical expertise and sales professional recruiting assistance.

Business Outlook

ShoreTel is providing the following outlook for its fiscal fourth quarter of 2014 ending June 30, 2014:

  • Total revenue is expected to be in the range of $83 million to $89 million.
  • GAAP gross margin is expected to be in the range of 59 percent to 60 percent.  Non-GAAP gross margin, which excludes approximately $1.4 million in stock-based compensation charges, amortization of acquisition-related intangibles and other charges, is expected to be in the range of 60.5 percent to 61.5 percent.
  • GAAP operating expenses are expected to be in the range of $50 million to $51 million. Non-GAAP operating expenses, which excludes approximately $2.5 million in stock-based compensation expenses, amortization of acquisition-related intangibles and other charges, are expected to be in the range of $47.5 million to $48.5 million.

Conference Call Information

The Company will host a corresponding conference call and live webcast at 2:00 p.m. Pacific Time on Thursday, April 24, 2014. To access the conference call, dial +1-866-652-5200 for callers in the U.S. or + 1-412-317-6060 for international callers and provide the operator with the conference identification number of 10044502.

A live webcast will be available in the Investor Relations section of the Company's corporate website at http://ir.shoretel.com/ and an archived recording will be available beginning approximately two hours after the completion of the call. An audio telephonic replay of the conference call will also be available beginning approximately one hour after the completion of the call until May 2, 2014 by dialing +1-877-344-7529 for callers in the U.S. or +1-412-317-0088 for callers outside the U.S. and providing the conference identification number of 10044502.

Use of Non-GAAP Financial Measures

ShoreTel reports all required financial information in accordance with generally accepted accounting principles in the United States ("GAAP"), but it believes that evaluating its ongoing operating results may be difficult to understand if limited to reviewing only GAAP financial measures. Many investors have requested that ShoreTel disclose this non-GAAP information because it is useful in understanding the company's performance as it excludes non-cash charges, other non-recurring adjustments and related tax adjustments, that many investors feel may obscure the company's true operating performance. Likewise, management uses these non-GAAP measures to manage and assess the profitability of its business and does not consider stock-based compensation charges and amortization charges related to acquisition-related intangible assets and the related tax adjustments, which are non-cash charges, or other non-recurring items in managing its core operations. ShoreTel has provided a reconciliation of non-GAAP financial measures following the text of this press release. Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measure.

Legal Notice Regarding Forward-Looking Statements

ShoreTel assumes no obligation to update the forward-looking statements included in this release. This release contains forward-looking statements within the meaning of the "safe harbor" provisions of the federal securities laws, including, without limitation, statements by Don Joos, statements regarding future growth, products and distribution strategies, and statements in the "Business Outlook" section regarding ShoreTel's anticipated future revenues, gross margins, operating expenses and other financial information. The forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected. The risks and uncertainties include the intense competition in our industry, our reliance on third parties to sell and support our products, our ability to continue to grow our ShoreTel Sky business, market acceptance of cloud-based products, our ability to grow or maintain our premise business, supply and manufacturing risks, our ability to control costs as we expand our business, our ability to attract, retain and ramp new personnel, potentially longer sales cycles, uncertainties inherent in the product development cycle, ability of third parties to successfully market and sell our products, uncertainty as to market acceptance of new products and services, the potential for litigation in our industry, the uncertain impact of global economic conditions, including impact on customers' purchasing decisions, and other risk factors set forth in ShoreTel's Form 10-K for the year ended June 30, 2013, and in its Form 10-Q for the quarter ended December 31, 2013.

Related Links & Conversation

  • Subscribe to ShoreTel's blog.
  • Follow ShoreTel on Twitter and Facebook.
  • Read ShoreTel Customer Success Stories.
  • Bookmark this Unified Communications Glossary.
  • #ShoreTel, #UC.

About ShoreTel

ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel's innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit www.shoretel.com.

ShoreTel, ShoreTel Sky and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries. All other trademarks, trade names and service marks herein are the property of their respective owners. Salesforce and others are trademarks of salesforce.com, inc. and are used here with permission.

(Tables follow)

SHORETEL, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(Amounts in thousands)

(Unaudited)






As of


As of






March 31,


June 30,






2014


2013









ASSETS




Current assets:






Cash and cash equivalents

$   50,263


$   43,775


Short-term investments

3,681


7,501


Accounts receivable - net 

31,595


37,118


Inventories


23,962


18,891


Indemnification asset

5,452


6,277


Prepaid expenses and other current assets

8,203


6,417




Total current assets

123,156


119,979









Property and equipment - net 

18,889


15,625

Goodwill



122,750


122,750

Intangible assets


30,612


38,138

Other assets


2,839


3,295




Total assets

$ 298,246


$ 299,787

















LIABILITIES AND STOCKHOLDERS' EQUITY












Current liabilities:






Accounts payable 

$   16,684


$     9,790


Accrued liabilities and other

14,681


17,766


Accrued employee compensation

13,697


13,159


Accrued taxes and surcharges

10,937


11,312


Purchase consideration

-


3,577


Deferred revenue

45,161


39,692




Total current liabilities

101,160


95,296










Line of credit - net

4,070


29,004


Long-term deferred revenue

16,783


15,294


Other long-term liabilities

3,712


4,053




Total liabilities

125,725


143,647









Stockholders' equity:













Common stock

341,818


322,258


Accumulated deficit

(169,297)


(166,118)




Total stockholders' equity

172,521


156,140












Total liabilities and stockholders' equity 

$ 298,246


$ 299,787


SHORETEL, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Amounts in thousands, except per share amounts)

(Unaudited)














Three Months Ended


Nine Months Ended




March 31,


March 31,




2014


2013


2014


2013











Revenue:









Product  

$43,410


$45,511


$137,649


$135,114


Hosted and related services

22,617


18,239


65,075


50,988


Support and services  

16,374


14,570


48,449


41,838



Total revenue  

82,401


78,320


251,173


227,940

Cost of revenue:









Product

15,817


15,392


48,454


46,248


Hosted and related services

14,357


11,418


40,968


31,960


Support and services

4,137


4,070


12,626


12,538



Total cost of revenue  

34,311


30,880


102,048


90,746

Gross profit

48,090


47,440


149,125


137,194


Gross profit %

58.4%


60.6%


59.4%


60.2%











Operating expenses:









Research and development

11,480


13,065


37,041


39,213


Sales and marketing

27,960


29,497


82,981


91,992


General and administrative

9,479


9,270


30,506


27,157



Total operating expenses  

48,919


51,832


150,528


158,362

Loss from operations

(829)


(4,392)


(1,403)


(21,168)

Other income (expense), net

(123)


(558)


(1,089)


(1,886)

Loss before provision for income tax

(952)


(4,950)


(2,492)


(23,054)

Provision for income tax

252


61


687


348

Net loss  

$ (1,204)


$ (5,011)


$   (3,179)


$ (23,402)

Net loss per share:









Basic and diluted

$   (0.02)


$   (0.09)


$     (0.05)


$     (0.41)











Shares used in computing net loss per share:









Basic and diluted

61,749


58,755


60,693


58,500

SHORETEL, INC.








GAAP TO NON-GAAP RECONCILIATION








(Amounts in thousands, except per share amounts)








(Unaudited)





























Three Months Ended


Nine Months Ended




March 31, 


March 31, 




2014


2013


2014


2013

GAAP Product gross profit

$ 27,593




$ 30,119




$   89,195




$   88,866




Stock-based compensation charges

14


 (a) 


14


 (a) 


59


 (a) 


98


 (a) 


Amortization of acquisition-related intangibles

268


 (b)  


266


 (b)  


804


 (b)  


786


 (b)  


Severance and other

-


 (c) 


-


 (c) 


-


 (c) 


-


 (c) 

Non-GAAP Product gross profit

$ 27,875




$ 30,399




$   90,058




$   89,750



Non-GAAP Product gross margin

64.2%




66.8%




65.4%




66.4%





















GAAP Hosted gross profit

$   8,260




$   6,821




$   24,107




$   19,028




Stock-based compensation charges

195


 (a) 


39


 (a) 


427


 (a) 


117


 (a) 


Amortization of acquisition-related intangibles

834


 (b)  


748


 (b)  


2,400


 (b)  


2,247


 (b)  


Severance and other

-


 (c) 


-


 (c) 


-


 (c) 


8


 (c) 


Prior quarter charge for change in estimate of sales, use and telecommunications tax

-


 (e) 


-


 (e) 


-


 (e) 


927


 (e) 

Non-GAAP Hosted gross profit

$   9,289




$   7,608




$   26,934




$   22,327



Non-GAAP Hosted gross margin

41.1%




41.7%




41.4%




43.8%





















GAAP support and services gross profit

$ 12,237




$ 10,500




$   35,823




$   29,300




Stock-based compensation charges

112


 (a) 


154


 (a) 


485


 (a) 


600


 (a) 


Amortization of acquisition-related intangibles

-


 (b)  


-


 (b)  


-


 (b)  


-


 (b)  


Severance and other

-


 (c) 


-


 (c) 


-


 (c) 


2


 (c) 

Non-GAAP support and services gross profit

$ 12,349




$ 10,654




$   36,308




$   29,902



Non-GAAP support and services gross margin

75.4%




73.1%




74.9%




71.5%





















GAAP total gross profit

$ 48,090




$ 47,440




$ 149,125




$ 137,194




Stock-based compensation charges

321


 (a) 


207


 (a) 


971


 (a) 


815


 (a) 


Amortization of acquisition-related intangibles

1,102


 (b)  


1,014


 (b)  


3,204


 (b)  


3,033


 (b)  


Severance and other

-


 (c) 


-


 (c) 


-


 (c) 


10


 (c) 


Prior quarter charge for change in estimate of sales, use and telecommunications tax

-


 (e) 


-


 (e) 


-


 (e) 


927


 (e) 

Non-GAAP total gross profit

$ 49,513




$ 48,661




$ 153,300




$ 141,979



Non-GAAP total gross margin

60.1%




62.1%




61.0%




62.3%





















GAAP loss from operations

$    (829)




$ (4,392)




$   (1,403)




$ (21,168)




Stock-based compensation charges

1,729


 (a) 


2,049


 (a) 


5,926


 (a) 


8,901


 (a) 


Amortization of acquisition-related intangibles

1,928


 (b)  


1,904


 (b)  


5,808


 (b)  


5,700


 (b)  


Severance and Other

-


 (c) 


584


 (c) 


1,019


 (c) 


966


 (c) 


Prior quarter charge for change in estimate of sales, use and telecommunications tax

-


 (e) 


-


 (e) 


-


 (e) 


1,875


 (e) 

Non-GAAP income (loss) from operations

$   2,828




$      145




$   11,350




$   (3,726)





















GAAP net loss

$ (1,204)




$ (5,011)




$   (3,179)




$ (23,402)




Stock-based compensation charges

1,729


 (a) 


2,049


 (a) 


5,926


 (a) 


8,901


 (a) 


Amortization of acquisition-related intangibles

1,928


 (b)  


1,904


 (b)  


5,808


 (b)  


5,700


 (b)  


Severance and Other

-


 (c) 


584


 (c) 


1,019


 (c) 


966


 (c) 


Interest charge from change in fair value of purchase consideration

4


(d)


169


(d)


111


 (d) 


822


(d)


Prior quarter charge for change in estimate of sales, use and telecommunications tax

-


 (e) 


-


 (e) 


-


 (e) 


1,875


 (e) 


Deferred tax benefit (provision) arising from tax impact of above items

147


 (f)


(31)


 (f)


163


 (f)


113


 (f)

Non-GAAP net income (loss)

$   2,604




$    (336)




$     9,848




$   (5,025)





















Non-GAAP net income (loss) per share:

















Basic

$     0.04




$   (0.01)




$       0.16




$     (0.09)




Diluted (g)

$     0.04




$   (0.01)




$       0.16




$     (0.09)





















Shares used in computing net income (loss) per share: 

















Basic

61,749




58,755




60,693




58,500




Diluted (g)

64,487




58,755




62,683




58,500




SHORETEL, INC.








GAAP TO NON-GAAP RECONCILIATION FOOTNOTES








(Amounts in thousands)








(Unaudited)















































Three Months Ended


Nine Months Ended




March 31, 


March 31, 




2014


2013


2014


2013

(a)

Stock-based compensation included in:


















Cost of product revenue

$        14




$        14




$          59




$          98





Cost of hosted and related services revenue

195




39




427




117





Cost of support and services revenue

112




154




485




600





Research and development

416




500




1,382




2,478





Sales and marketing

579




530




1,633




2,465





General and administrative

413




812




1,940




3,143






$   1,729




$   2,049




$     5,926




$     8,901





















(b) 

Amortization of acquisition-related intangibles included in:


















Cost of product revenue

$      268




$      266




$        804




$        786





Cost of hosted and related services

834




748




2,400




2,247





Sales and marketing

792




851




2,494




2,553





General and administrative

34




39




110




114






$   1,928




$   1,904




$     5,808




$     5,700





















(c)

Severance and other expense included in: 


















Cost of hosted and related services

$         -




$         -




$           -




$            8





Cost of support and services revenue

-




-




-




2





Research and development

-




-




674




99





Sales and marketing

-




584




172




819





General and administrative

-




-




173




38






$         -




$      584




$     1,019




$        966







































(d)

Interest charge from change in fair value of purchase consideration included in Other Expense

$          4




$      169




$        111




$        822





















(e)

Prior quarter charge for change in estimate of sales, use and telecommunications tax recognized in the current quarter:












Cost of hosted and related services

$         -




$         -




$           -




$        927




General and administrative

-




-




-




948






$         -




$         -




$           -




$     1,875





















(f) 

The deferred tax benefit (provision) arising from acquisition and tax impact of the items which are excluded in (a) to (e) above. 



(g)

Potentially dilutive securities were not included in the calculation of diluted net loss per share for the periods which had a net loss because to do so would have been anti-dilutive.

SHORETEL, INC.

RECONCILIATION OF GAAP TO NON-GAAP FOR Q4 PROJECTIONS

(Amounts in thousands)

(Unaudited)












Three Months Ending





June 30, 2014












High


Low


GAAP gross profit %



60.0%


59.0%


Adjustments for stock-based compensation and acquisition-related intangible asset amortization

1.5%


1.5%


Non-GAAP gross profit %



61.5%


60.5%









Total GAAP operating expenses



$51,000


$50,000


Adjustments for stock-based compensation and acquisition-related intangible asset amortization

(2,500)


(2,500)


Total non-GAAP operating expenses



$48,500


$47,500

Investor Contact:
Barry Hutton
Director, Investor Relations
408-962-2573
bhutton@shoretel.com

Logo - http://photos.prnewswire.com/prnh/20131118/MM19469LOGO