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8-K - 8-K - DONEGAL GROUP INCd686395d8k.htm
Pursuing Effective
Business Strategy in
Regional Insurance Markets
Investor Meetings
March 2014
Exhibit 99.1


Forward-Looking Statements
The Company bases all statements made in this presentation that are not historic facts on its
current expectations. These statements are forward-looking in nature (as defined in the Private
Securities Litigation Reform Act of 1995) and involve a number of risks and uncertainties. Actual
results could vary materially. Factors that could cause actual results to vary materially include: the
Company’s
ability
to
maintain
profitable
operations,
the
adequacy
of
the
loss
and
loss
expense
reserves of the Company’s insurance subsidiaries, business and economic conditions in the areas
in which the Company operates, interest rates, competition from various insurance and other
financial businesses, terrorism, the availability and cost of reinsurance, adverse and catastrophic
weather events, legal and judicial developments, changes in regulatory requirements, the
Company’s ability to integrate and manage successfully the companies it may acquire from time to
time and other risks the Company describes from time to time in the periodic reports it files with
the Securities and Exchange Commission. You should not place undue reliance on any such
forward-looking statements.  The Company disclaims any obligation to update such statements or
to
announce publicly the results of any revisions that it may make to any forward-looking
statements to reflect the occurrence of anticipated or unanticipated events or circumstances after
the date of such statements.
Reconciliations of non-GAAP data are available on the Company’s website at
investors.donegalgroup.com
in
the
Company’s
news
releases
regarding
quarterly
financial
results.
2


Insurance Holding Company with Mutual
Affiliate
Structure provides stability for successful long-term business
strategy
Public company traded on NASDAQ (DGICA/DGICB)
Class A dividend yield of 3.6%
Class A shares have 1/10 vote; Class B shares have one vote
Regional property and casualty insurance group
22 Mid-Atlantic, Midwestern, New England and Southern states
Distribution force of approximately 2,600 independent agencies
$533
million
in
2013
net
written
premiums,
up
7.4%
from
2012
($720 million in direct written premiums for insurance group*)
Completed ten M&A transactions since 1988
Rated A (Excellent) by A.M. Best (affirmed September 2013)
Debt-to-capital of approximately 16%
3
* Includes Donegal Mutual Insurance Company and Southern Mutual Insurance Company


Objective: Outperform Industry
Service, Profitability and Book Value Growth
4
Change in Net Written Premiums
Donegal Group
SNL
Small
Cap
U.S.
Insurance
Index
(average)
2013
data
not
yet
available
GAAP Combined Ratio
Change in Book Value
-30%
-20%
-10%
0%
10%
20%
30%
40%
50%
80%
85%
90%
95%
100%
105%
110%
115%
120%
125%
130%
-10%
-5%
0%
5%
10%
15%
20%
25%
30%
DGI CAGR: 10%   Index CAGR: 2%
DGI Avg: 98%  Index Avg: 104%
DGI CAGR: 7%  Index CAGR: N/A


2013: Strong Growth and Profitability
Operating EPS* of 96¢
vs. 73¢
in 2012
7.4% increase in net written premiums
Driven by strong commercial lines growth
97.4% statutory combined ratio
Q3 and Q4 combined ratios of 96.0% and 95.4% were lowest for any
period in past five years
Measurable progress from rate increases and underwriting
initiatives
Weather losses and large fire losses below prior year level
Book value per share at $15.02 vs. $15.63 at year-end 2012
Interest-rate-driven mark-to-market adjustments
5
Additional details are available on our website
(investors.donegalgroup.com)
* Reconciliations and definitions of non-GAAP data are available on the Investors area of our website


Achieve Book Value Growth
By Implementing
Plan
Drive revenues with opportunistic transactions and
organic growth
Focus on margin enhancements and investment
contributions


Atlantic States
Insurance
Company
(1)
Because
of
the
different
relative
voting
power
of
Class
A
common
stock
and
Class
B
common
stock,
public
stockholders
hold
approximately
35%
of
the
aggregate
voting
power
of
the
combined
classes,
and
Donegal
Mutual
holds
approximately
65%
of
the
aggregate
voting
power
of
the
combined
classes.
100%
55%
(1)
45%
(1)
100%
Reinsurance
48%
52%
= P&C Insurance Subsidiaries
= Thrift Holding Company /Federal Savings Bank
POOLING
AGREEMENT
100%
100%
100%
100%
100%
Donegal Group Inc.
Donegal Mutual
Insurance Company
Donegal Financial
Services Corporation
(Union Community Bank)
Opportunistic Ownership Structure Provides Flexibility and Capacity
Structure Provides Flexibility and Capacity
Public
Stockholders
100%
7
80%
20%
Sheboygan
Falls
Insurance
Company
Michigan
Insurance
Company
Southern
Insurance
Company
of
Virginia
Le
Mars
Insurance
Company
The
Peninsula
Insurance
Company
Southern
Mutual
Insurance
Company
Peninsula
Indemnity
Company


Acquisitions Have Made Meaningful
Contribution to Long-term Growth
8
$283
$302
$207
$307
$314
$365
$363
$392
$454
$496
January 2004
Acquired Le Mars and Peninsula
Net Written Premiums
(dollars in millions)
$533
December 2008
Acquired Sheboygan Falls
Implemented Pooling Change
December 2010
Acquired Michigan
Implemented 25% Quota Share
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Michigan
Sheboygan
Peninsula
Le Mars
Southern
Atlantic States


Acquisition Strategy Drives Geographic
Expansion
10 M&A transactions since
1988
Experienced consolidation team
Acquisition criteria:
Serving attractive
geography
Favorable regulatory,
legislative and judicial
environments
Similar personal/commercial
business mix
Premium volume
up to $100
million
9


Example: Southern Mutual Insurance Co.
Affiliation with Donegal Mutual in 2009
Donegal Mutual surplus note investment of $2.5 million
$16.8 million in 2012 direct written premiums
100% quota share reinsurance with Donegal Mutual
SMIC cedes underwriting results to Donegal Mutual
Donegal Mutual includes business in pooling agreement with
Atlantic States (80% of SMIC business to Donegal Group)
Expanded market presence in Georgia and South Carolina
Serves as model for mutual-to-mutual affiliations
10


Attractive franchise
acquired in 2010
Potential for increased
premium contribution
Track record of profitability
Provided entry into new
state as part of Midwest
expansion strategy
Capable management
team
Quality agency distribution
system
Diversified mix of business
Example: Michigan Insurance Company
11
* Premiums ceded to Donegal Mutual are included in 
pooling agreement with Atlantic States (80% to DGI)
**
Projected
based
on
estimated
2014
growth
rate
(Dollars in millions)
2014
2013
2012
2011
2010
(under
prior
owner)
Direct written
premiums
$116**
$112
$111
$108
$105
External quota
share
20%
30%
40%
50%
75%
Ceded to Donegal
Mutual*
25%
25%
25%
25%
N/A
Retained by
MICO
55%
45%
35%
25%
25%
Included in DGI
NPW
$74**
$62
$57
$46
N/A
Statutory
combined ratio
N/A
99%
94%
95%
97%


Business Mix Offers Broad-based
Opportunities
Commercial lines = 40% of
NWP in 2013
Commercial lines renewal
premiums increases in 5-7%
range
Ongoing emphasis on new
business growth in all regions
Personal lines = 60% of
NWP in 2013
Rate increases in 3-8% range
Minimal exposure growth other
than MICO premiums retained
12
Net Written Premiums by Line of Business
(December 31, 2013)
Workers'
Comp
14%
Homeowners
20%
Other
Personal
3%
Other
Commercial
1%
Commercial
Auto
11%
Personal
Auto
37%
Multi Peril
14%


Organic Growth Centered on Relationships
with ~2,600 Independent Agencies
Ongoing objectives:
Achieve top three ranking within appointed agencies in lines of
business
we write
Leverage “regional”
advantages and maintain personal
relationships as agencies grow and consolidate
Continuing focus on commercial lines growth:
Emphasize expanded commercial lines products and capabilities
in current agencies
Appoint commercial lines focused agencies to expand distribution
in key geographies
Strengthen relationships with agencies appointed in recent years
13


Donegal offers state-of-the-art
quoting and underwriting
capabilities
Donegal offers web-based
underwriting system with
automated rating and
underwriting
Best-In-Class Technology and Agent Support
Personal Lines
Commercial Lines
14
Call
Call
Center
Center
Service
Service
Center
Center
Mobile App
ImageRight
ClaimCenter


Achieve Book Value Growth
By Implementing
Plan
Drive revenues with opportunistic transactions and
organic growth
Focus on margin enhancements and investment
contributions


Remain Focused on Underwriting to
Best Leverage Rate Increases
16
Donegal Insurance Group (SNL P&C Group)
SNL P&C Industry (Aggregate) –
2013 data not yet available
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
2006
2007
2008
2009
2010
2011
2012
2013
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
2006
2007
2008
2009
2010
2011
2012
2013
Personal Lines Loss Ratio
Commercial Lines Loss Ratio


Focus on Underwriting Profitability
Sustain pricing discipline and conservative underwriting
Manage exposure to catastrophe/unusual weather events
Purchase reinsurance coverage in excess of a one-in-200 year
event
Link employee incentive compensation directly to
underwriting performance
Focus on rate adequacy and pricing sophistication
Leverage centralized oversight of regional underwriting
Emphasize IT-based programs such as automated decision
trees and predictive modeling
17


Emphasize Growth in More Profitable
Commercial Lines
95.7% statutory combined
ratio for 2013
Introduce core Donegal
products in new regions
Growth focus on accounts
with premiums in $10,000 to
$75,000 range
Expand appetite within
classes and lines already
written
Add related classes
Appropriately use reinsurance
18
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
-
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
2008
2009
2010
2011
2012
2013
In-Force Policy Count
Retention Levels


Focus on Margin Improvement in
Personal Lines
98.8% statutory combined
ratio for 2013
Acquired companies weighted
to personal lines
Focus on the preferred and
superior risk markets
Rate increases in virtually
every jurisdiction
New and renewal inspection
and renewal re-tiering
Seek geographic spread of risk
Balance portfolio (auto/home)
19
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
-
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
2008
2009
2010
2011
2012
2013
In-Force Policy Count
Retention Levels


Employ Sophisticated Pricing and
Actuarial Tools
Predictive modeling tools
enhance our ability to
appropriately price our
products
Sophisticated predictive
modeling algorithms for
pricing/tiering risks
Territorial segmentation and
analysis of environmental
factors that affect loss
experience
Exploring tools that allow
consideration of vehicle-
specific data in pricing
External information
sources allow us to
develop price optimization
strategies
Formal schedule of regular
rate adequacy reviews for
all lines of business,
including GLM analysis on
claim costs and agency
performance
Currently evaluating usage-
based insurance tools
20


Maintain Reserve Adequacy to Support
Margin Expansion
21
Reserves at $266 million
at year-end 2013
Midpoint of actuarial range
Conservative reinsurance
program limits volatility
Emphasis on faster claims
settlements to reduce
longer-term exposures
2013 development of
$10
million within normal
range
Reserve Range at 12/31/2013
Low  $238,800
High $295,500
Selected at midpoint
Values shown are selected reserves
Vertical bars represent actuarial ranges
(dollars in thousands, net of reinsurance)
Established Reserves at Year-end
$180,262
$217,897
$243,015
$250,936
$265,605
2009
2010
2011
2012
2013
Development
(Favorable)
$9,823   
6.1%          (1.6%)             
--
3.1%
($2,885)
($168)
$7,596
$10,358
4.1%


Drive Increased Efficiency with Automation
Current infrastructure can
support premium growth
Premiums per employee rising
due to underwriting systems
Claims system allows more
rapid and efficient claims
handling
Mutual structure provides
opportunities for operational
and expense synergies
Statutory expense ratio of
30.2% in 2013 vs. 29.3% for
2012
22
(Dollars in thousands)
$1,000
$900
$700
$800
$600
$500
$400
$300
$200
Direct Premiums per Employee


Maintain Conservative Investment Mix to
Minimize Risk
23
* Excluding investments in affiliates
$756 Million in Invested Assets*
(as of December 31, 2013)
81% of portfolio invested
in fixed maturities at   
year-end 2013
Short-Term
Securities
13%
Treasury
3%
Agency
5%
Corporate
7%
Mortgage
Backed
Securities
(MBS)
19%
Taxable
Munis
1%
Tax-Exempt
Municipals
50%
Equity
2%
Effective duration =
4.5
years
Tax equivalent yield = 3.3%
Taking proactive steps to
reduce interest rate risk
Emphasis on quality
77% AA-rated or better
98% A-rated or better
Liquidity managed through
laddering


Donegal Financial Services Corporation
Bank Investment = 5% of Invested Assets
DFSC owns 100% of Union Community Bank
Serves Lancaster County (location of Donegal headquarters)
Expanded to 13 branches via acquisition in May 2011
Added scale to banking operation
Enhanced value of historic bank investment
Increased potential for bottom-line contribution
DGI owns approximately 48% of DFSC
52% owned by Donegal Mutual
Union Community Bank is financially strong and profitable
24


Union Community Bank is Financially Strong
and Profitable
2013 results:
$513
million in assets at year-end 2013
$6.3 million in net income
Excellent capital ratios at December 31, 2013:
25
Tier 1 capital to average total assets
15.67%
Tier 1 capital to risk-weighted assets
23.64%
Risk-based capital to risk-weighted assets
25.83%


Achieve Book Value Growth
By Implementing
Plan
Drive revenues with opportunistic transactions and
organic growth
Focus on margin enhancements and investment
contributions


Strong Capital + Solid Plan to Drive Results
Rated A (Excellent) by
A.M.
Best
Debt-to-capital of
approximately 16%
Premium-to-surplus of
approximately 1.4-to-1
Dividend yield of 3.6% for
Class A shares
New authorization for
repurchase of up to
500,000 shares of Class A
common stock
27
Book Value Plus Cumulative Dividends
Book Value Plus Cumulative Dividends
$-
$5.00
$10.00
$15.00
$20.00
Book Value
Dividends Paid


Structure Provides Stability to Pursue
Successful Long-Term Business Strategy
Regional property casualty insurance company
Insurance holding company with mutual affiliate
Objective to outperform industry in service, profitability and
book value growth
Drive revenues with opportunistic transactions and organic
growth
10% CAGR in net written premiums since 2003
Focus on margin enhancements and investment
contributions
28


Supplemental Information


History of Contributing Transactions
Company
Le Mars
Peninsula
Sheboygan
Southern
Mutual
Michigan
Year Acquired
2004
2004
2008
2009
2010
Company Type
Mutual
Stock
Mutual
Mutual
Stock
Primary Product Line
Personal
Niche
Personal
Personal
Pers./Comm.
Geographic Focus
Midwest
Mid-Atlantic
Wisconsin
Georgia/
South
Carolina
Michigan
Transaction Type
Demutualization
Purchase
Demutualization
Affiliation
Purchase
Net Premiums Acquired
$20 million
$34 million
$8 million
$11 million
$27 million*
Acquisition Price
$4 million
$24 million
$4 million
N/A
$42 million
Avg. Growth Rate**
5%
3%
13%
N/A
16%
Avg. Combined Ratio**
93%
94%
103%
N/A
96%
30
*   Michigan's direct premiums written were $105 million in 2010
** Since acquisition


Net Premiums Written by Line of Business
(in millions)
Q4 13
Q3 13
Q2 13
Q1 13
Q4 12
Q3 12
Q2 12
Q1 12
Personal lines:
Automobile
$46.7
$50.9
$50.2
$48.6
$45.6
$51.4
$50.2
$48.0
Homeowners
25.7
29.8
29.1
21.9
22.3
27.6
27.0
20.2
Other
4.0
4.2
4.3
3.4
4.0
4.2
4.2
3.7
Total personal lines
76.4
84.8
83.6
73.8
71.9
83.1
81.4
71.9
Commercial lines:
Automobile
13.0
14.0
15.7
15.5
12.0
12.5
14.0
12.9
Workers’
compensation
16.3
18.3
19.7
23.2
14.3
16.1
16.3
18.6
Commercial multi-peril
16.8
18.0
20.0
19.7
14.7
15.9
17.4
16.4
Other
1.3
1.4
1.6
0.3
1.8
1.7
2.0
1.5
Total commercial lines
47.4
51.8
57.0
58.6
42.8
46.2
49.7
49.4
Total net premiums written
$123.8
$136.6
$140.6
$132.5
$114.7
$129.3
$131.1
$121.3
31


Combined Ratio Analyses
(percent)
Q413
Q3 13
Q2 13
Q1 13
Q4 12
Q3 12
Q2 12
Q1 12
Stat Combined Ratios:
Personal lines
99.3
97.9
100.2
98.1
108.9
101.3
108.4
101.6
Commercial lines
89.4
93.0
101.4
98.4
88.5
91.4
95.1
88.8
Total lines
95.4
96.0
100.6
98.0
101.2
97.6
103.5
96.9
GAAP Combined Ratios (total lines):
Loss ratio (non-weather)
59.1
57.8
63.1
64.1
68.2
58.6
63.8
62.3
Loss ratio (weather-related)
3.5
7.2
7.4
4.5
3.9
9.3
9.6
4.5
Expense ratio
31.9
32.3
32.3
30.7
29.3
31.4
31.9
32.4
Dividend ratio
0.4
0.3
0.3
0.4
0.3
0.3
0.1
0.2
Combined ratio
94.9
97.6
103.1
99.7
101.7
99.6
105.4
99.4
GAAP Supplemental Ratios:
Fire losses greater than $50,000
4.8
2.4
4.4
6.5
5.5
5.5
5.9
2.9
Development on prior year loss reserves
0.1
2.4
3.7
1.5
1.6
2.4
1.9
0.4
32


For Further Information:
Jeffrey D. Miller
Senior Vice President and Chief Financial Officer
Phone: (717) 426-1931
Pursuing Effective
Business Strategy in
Regional Insurance Markets
E-mail:
investors@donegalgroup.com
investors.donegalgroup.com
Website: