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8-K/A - CUSTOMERS BANCORP, INC. FORM 8-K/A - Customers Bancorp, Inc.customers8ka.htm
Focused on Delivering Profitable Growth
Investor Presentation
February 2014
NASDAQ: CUBI
 
 

 
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This presentation as well as other written or oral communications made from time to time by us, may contain certain forward-looking information within the meaning of
the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. These statements relate to future events or future predictions, including
events or predictions relating to our future financial performance, and are generally identifiable by the use of forward-looking terminology such as “believes,” “expects,”
“may,” “will,” “should,” “plan,” “intend,” “on condition,” “target,”  “estimates,” “preliminary,” or “anticipates” or the negative thereof or comparable terminology, or by
discussion of strategy or goals or other future events, circumstances or effects. These forward-looking statements regarding future events and circumstances involve
known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, financial condition, performance or achievements to be
materially different from any future results, levels of activity, financial condition, performance or achievements expressed or implied by such forward-looking
statements. This information is based on various assumptions, estimates or judgments by us that may not prove to be correct.
Important factors to consider and evaluate in such forward-looking statements include:
§availability and adequacy of cash flow to meet our debt service requirements under the notes;
§changes in competitive and market factors might affect our results or operations;
§changes in laws and regulations, including without limitation changes in capital requirements under the Basel III capital proposals;
§changes in our business strategy or an inability to execute our strategy due to the occurrence of unanticipated events;
§our ability to identify potential candidates for, and consummate, acquisition or investment transactions;
§the timing and results of acquisitions or investment transactions;
§our failure to complete any or all of the transactions described herein on the terms currently contemplated;
§local, regional, national, and international economic conditions and events and the impact they may have on us and our customers, including our operations and
investments, both in the United States and contemplated in India;
§targeted or estimated returns on assets and equity, growth rates and future asset levels;
§our ability to attract deposits and other sources of liquidity and capital;
§changes in the financial performance and/or condition of our borrowers, and issuers of securities we hold;
§changes in the level of non-performing and classified assets and charge-offs;
§changes in estimates of future loan loss reserve requirements based upon the periodic review thereof under relevant regulatory and accounting requirements, as well
as changes in borrowers’ payment behavior and creditworthiness;
§changes in our capital structure resulting from future capital offerings or acquisitions;  
§inflation, interest rate, securities market and monetary and foreign currency fluctuations, both in the United States, and internationally, especially in India due to our
pending strategic investment
§the effects on our mortgage warehouse lending and retail mortgage businesses of changes in the mortgage origination markets, including changes due to changes in
monetary policies, interest rates and the regulation of mortgage originators, services and securitizers;
§timely development and acceptance of new banking products and services and perceived overall value of these products and services by users;
§changes in consumer spending, borrowing and saving habits;
§technological changes;
§our ability to grow, increase market share and control expenses, and maintain sufficient liquidity;
Forward Looking Statements
 
 

 
timely development and acceptance of new banking products and services and perceived overall value of these products and services by users; volatility in the credit and equity markets and its effect on the general economy; the potential for customer fraud, especially in our mortgage warehouse lending business; effects of changes in accounting policies and practices, as may be adopted by the regulatory agencies, as well as the Public Company Accounting Oversight Board, the Financial Accounting Standards Board and other accounting standard setters; the businesses of the Bank and any acquisition targets, merger partners or strategic investments, and their subsidiaries not integrating successfully or such integration being more difficult, time-consuming or costly than expected; our ability to integrate currently contemplated and future acquisition targets and investments may be unsuccessful, or may be more difficult, time-consuming or costly than expected; material differences in the actual financial results of merger, acquisition, and investment activities compared with expectations; investments in new markets, domestic or foreign, where we have little or no experience; the levels of activity and revenue from referrals from contractual or investment arrangements; and the liquidity and values of our strategic investments, including foreign strategic investments in India. These forward-looking statements are subject to significant uncertainties and contingencies, many of which are beyond our control. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, financial condition, performance or achievements. Accordingly, there can be no assurance that actual results and cash flows will meet our expectations or will not be materially lower than the results, cash flows, or financial condition contemplated in this presentation. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this document or, in the case of documents referred to or incorporated by reference, the dates of those documents. We do not undertake any obligation to release publicly any revisions to these forward-looking statements to reflect events or circumstances after the date of this document or to reflect the occurrence of unanticipated events. This presentation is for discussion purposes only, and shall not constitute any offer to sell or the solicitation of an offer to buy any security, nor is it intended to give rise to any legal relationship between Customers Bancorp, Inc. (the “Company”) and you or any other person, nor is it a recommendation to buy any securities or enter into any transaction with the Company. The information contained herein is preliminary and material changes to such information may be made at any time. If any offer of securities is made, it shall be made pursuant to a definitive offering memorandum or prospectus (“Offering Memorandum”) prepared by or on behalf of the Company, which would contain material information not contained herein and which shall supersede, amend and supplement this information in its entirety. Any decision to invest in the Company’s securities should be made after reviewing an Offering Memorandum, conducting such investigations as the investor deems necessary or appropriate, and consulting the investor’s own legal, accounting, tax, and other advisors in order to make an independent determination of the suitability and consequences of an investment in such securities.  No offer to purchase securities of the Company will be made or accepted prior to receipt by an investor of an Offering Memorandum and relevant subscription documentation, all of which must be reviewed together with the Company’s then-current financial statements and, with respect to the subscription documentation, completed and returned to the Company in its entirety. Unless purchasing in an offering of securities registered pursuant to the Securities Act of 1933, as amended, all investors must be “accredited investors” as defined in the securities laws of the United States before they can invest in the Company.
 
 

 
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Investment Proposition
§ ~$4.2 billion asset bank
§ Well capitalized at 13% + total risk based capital and 10% + tier 1 leverage
§ Target market from Boston to Washington D.C. along interstate 95
§ ROA of .95% and ROE of 9.49%; eight quarters of record core earnings
§ 3.18% net interest margin
§ 165% compounded annual growth in core earnings since 2010
§ Loan mix - 1/3 mortgage*, 1/3 commercial and 1/3 multi-family
§ 90% compounded annual growth in loans since 2009
§ DDA and total deposits compounded annual growth of 111% and 75% respectively since 2009
§ No charge-offs on loans originated after 2009
§ 0.43% non-performing assets (non-FDIC covered loans)
§ Total reserves to non-performing loans of 153%
§ Current share price ($19.67) is 11.7x estimated 2014 earnings, and 10.0x 2015 earnings
§ Price/tangible book estimated at 1.2x and 1.1x for 2014 and 2015 respectively
Strong Bank in Attractive Markets
Profitability
Balance Sheet
Credit Quality
Valuation
* Includes mortgage warehouse
 
 

 
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Current Company Overview
Source: SNL Financial and Company data.
Note: Branch proposed in northeastern Philadelphia.
*Source: Company Documents.
~$4.2 bn institution with 18 sales offices with
target market from Boston to Washington D.C.
Operating in key Mid-Atlantic and Northeast
markets
 § New York City area (Westchester County and
 Manhattan)
 § Philadelphia area (Bucks, Berks, Chester, Delaware
 and Philadelphia Counties in southeastern
 Pennsylvania and Mercer county in New Jersey)
 § Boston area (Operations in Boston and Providence)
 § Washington D.C. (Loan production office)
Unique “high-touch, high-tech” value proposition
 § Exceptional customer service supported by state-of-
 the-art technology
  24 hour concierge banking
  400,000 free ATM’s across the country
  Leading edge mobile & internet banking
  Remote check deposits via smart phone
  Picture bill pay
  Text banking
Current Markets
 
 

 
6
Execution Timeline
§ We join $270 million asset
 Customers Bank (FKA New
 Century Bank)
§ Identified existing credit
 problems, adequately reserved
 and recapitalized the bank
§ Actively worked out very
 extensive loan problems
§ Recruited experienced
 management team
§ Enhanced credit and risk
 management
§ Developed infrastructure for
 organic growth
§ Built out warehouse lending
 platform and doubled deposit and
 loan portfolio
§ Completed acquisitions:
  ISN Bank (FDIC-assisted)
  USA Bank (FDIC-assisted)
  Berkshire Bancorp (Whole
 bank)
§ Recruited proven lending
 teams
§ Built out Commercial and Multi-
 family lending platforms
§ De Novo expansion; 4-6 sales
 offices or teams added each
 year
§ Continued to show strong loan
 and deposit growth
§ ~10%+ ROE; ~1% ROA
§ $5 to $6 billion asset bank by
 end of 2015
2009
Assets: $350M
Equity: $22M
2010
Assets: $1.4B
Equity: $105M
2011
Assets: $2.1B
Equity: $148M
2012   2013
Assets: ~$4.2B
Equity: ~$400M
 
 

 
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2013 Revenue Growth and Strong Credit Quality Results
in Record Earnings
§ Q4 2013 net income of $9.0 million is up 19% over 4Q
 2012 mainly due to net interest income fueled by net
 loan growth while maintaining high credit quality and
 also growing low cost core deposits throughout the
 year
§ Net interest income before provision was $103.2
 million in 2013 an increase of 44% compared to 2012
§ Non interest income increased $3.1 million to $7.9
 million in 4Q 2013 largely due to mortgage banking
 revenue of $1.1 million and securities gains of $1.3
 million
§ Non-covered NPL’s as a percentage of total non-
 covered NPL’s was 0.43% in 4Q 2013 compared to
 0.84% in 4Q 2012
Net Revenue Before Provision
Earnings Highlights
Asset Quality
(1) Excludes gain on sales of securities of $1.3 million in Q4 2013 and $9.0
million in 2012
(1)
(1)
(1)
 
 

 
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Disciplined Model for Increasing Shareholder Value
§ Build tangible book value per share each quarter via earnings
§ Strong organic revenue growth + efficient, scalable infrastructure
 result in sustainable double digit EPS growth
§ A clear and simple risk management driven business strategy
§ Above average ROAA and ROAE
§ Proven management team
Disciplined Model for Superior Shareholder Value Creation
 
 

 
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Lending Strategy -
Local Lending Plus Specialty Niche
Commercial Lending
 Small Business
 § Target companies with less than
 $5.0 million annual revenue
 § Loans (incl. SBA loans) originated
 by branch network and specialist
 small business relationship
 managers
 § Banking for Mortgage Companies
 § Diversify earning assets and
 revenue stream
 § Lower interest rate and credit risk
 line of business
 Commercial Banking
 § Target companies with up to $100
 million annual revenues
 § Very experienced teams
 Multifamily & CRE
 § Focus Markets: New York &
 Philadelphia MSAs
 § Average Loan Size: $7.0 million
Specialty Lending
 § Mortgage Banking
 § Become experts at refinancing and
 helping customers buy homes
 § Diversified revenue source
 
 

 
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Customers Bank Advantage
Cash
Management
Residential
Real Estate
Credit
Cards
Commercial
Real Estate
Commercial
Banking
Retail
Branches
Client
Makes
One Call
Client
High Touch supported by High Tech
Single Point of Contact Banking
Private /
Personal
Bankers
Concierge
Banking
Other Products/
Services
 
 

 
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Single Point of Contact Pays off in Strong Loan and
Deposit Growth
§ Overcame a $700 million decrease in 2013 from the
 banking for mortgage companies loans held for sale
 with growth in multi family/CRE loans of $860
 million and commercial and industrial loans growth
 of $265 million in 2013
§ New Banking teams in New England and New York
 combined contributed $265.6 million of loan
 growth in 2013
 § Expectation is to grow each of the New
 England and New York markets to $1.0 billion
 in the next 5 years
 § Single point of contact
 § The banking group is completely
 responsible for the customer (no
 passing off to other departments)
 § High Touch supported by High Tech
(1) Includes C&I and owner occupied CRE
 
 

 
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Strong Loan Portfolio Growth
Loan Portfolio Mix ($mm)
§ High credit quality results from Customers’
 underwriting standards and conservative loan
 mix
§ Centralized credit committee approval for all
 loans
 o Average C&I loan < $2.0 million
 o Average Multi-family loans < $5 million;
 concentrated in New York City
 o ~90 strong warehouse clients
 o  All loans are secured
 o All loans are stress tested for higher rates
 and a slower economy
§ Banking for Mortgage companies loans
 structured as repurchase agreements are
 classified as loans held for sale
§ No losses on loans originated since new
 management team took over
Loan Distribution (3)
High Growth With Strong Credit Quality
 
 

 
Deposit Strategy – High Touch, High Tech Organic deposit growth goals of 20%+ a year Concierge Banking Takes banker to the customer’s home or office, 12 hours a day, 7 days a week Appointment banking approach Customer access to private bankers “Virtual Branches” out of sales offices Sales Force Experienced bankers who own a portfolio of customers Customer acquisition & retention strongly incentivized Pricing Low cost banking model allows for more pricing flexibility Significantly lower overhead costs vs. a traditional branch Pricing/profitability measured across relat`ionship Technology Implementation of technology suite allows for unique product offerings: Remote account opening & deposit capture Internet/mobile banking Free ATM deployment in U.S. Goal: All-in cost less than wholesale funding cost over the long-term Plus: Branch Operating Expense Less: Fees = All-in Cost  < Competitors
 
 

 
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Deposits: Organic Growth With Controlled Costs
Total Deposit Growth ($mm)
Cost of Deposits
Customers strategies of single point of contact and recruiting known teams in target markets produce
rapid deposit growth with low total cost
 
 

 
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Results in Disciplined & Profitable Growth
Core Net Income (1)
Source: SNL Financial and Company data.
(1)Core income, on a diluted per-share basis is net income before extraordinary items, less the after-tax portion of income from investment gains and nonrecurring items. CAGR calculated from Dec-10 to Mar-13.
Net Interest Income ($mm)
 Strategy execution has produced superior growth in revenues and earnings
 
 

 
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Strong Capital Levels Enable Growth
§ Strong capital enables asset and deposit
 growth
§ Customers raised $200+ million of equity
 capital in past 18 months at book value or
 better
§ Current capital levels will provide for over
 $1.0 billion of growth (assumes risk
 weighted assets are 90% of total assets)
 
*Total risk based capital is an estimate pending final call report
 
 

 
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Strong Growth Provides for Shareholder Value
Creation
§ Per share tangible book value up 34% since December 2010
§ Focused on continuous growth of TBV aligns executive management compensation with shareholder
 value creation
§ Strategies and key decisions are framed by estimated effect on per share TBV
§ Customers growth strategy is directed to increasing earnings per share and TBV per share
Tangible Book Value Growth
 
 

 
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Highly Experienced Management Team
 
 

 
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Key Financial Targets for the Next 3-5 Years
§ Focus in future years
 § Single point of contact model - “High touch supported by
 high tech”
 § Superior credit quality
 § Above average organic growth
 § Expense management
§ Earnings per share growth estimated at ~ 17% year over year
 § Assumes no additional common shares are issued during
 2014 or 2015
§ Expecting banking for mortgage companies balances to remain
 flat and continue to shrink as a percentage of total assets
§ Strategically aligned technology partners
 § Core Banking Platform - Fiserv
 §  Mobile Banking Platform - Malauzai
§ Unique branch model
 § 24 hours concierge bankers
 § All-In-Cost (interest expense + operating cost)
 § Alternative channels emerging in our model
 § Use of technology to reduce branch traffic
Criteria 3 -5 Year Targets
Year EPS Expectations
*Efficiency ratio = non-interest expenses/(net interest income + non-interest
income - securities gains)
 
 

 
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BankMobile
 
 

 
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Summary
§ Strong high performing ~$4.2 billion bank with significant growth opportunities
§ “High touch, high tech” processes and technologies result in superior growth,
 returns and efficiencies
§ Shareholder value results from the combination of increasing tangible book
 value with strong and consistent earnings growth
§ Attractive risk-reward: growing several times faster than industry average but
 trading at a significant discount to peers
§ Experienced management team delivers with strong results
 § Ranked #1 overall by Bank Director Magazine in the 2013 Growth Leader
 Rankings
 
 

 
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Comparison - Signature Bank SBNY
Highly successfully bank with similar banking model
 
 

 
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Comparison: Texas Capital Bancshares TCBI
Highly successfully bank with similar banking model
 
 

 
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Peer Group Comparison
High Performance Regional Peers
Source: SNL Financial, Company documents. Market data as of 12/31/13. Consists of Northeast and Mid-Atlantic banks and thrifts with assets between $2.0 billion and $6.0 billion and most recent quarter core ROAA greater
than 90bps. Excludes merger targets and MHCs.
(1)Customers Bancorp NPAs/Assets calculated as non-covered NPAs divided by total assets. Non-covered NPAs excludes accruing TDRs and loans 90+ days past due and still accruing.
 
 

 
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Contacts
Company
Robert Wahlman, CFO
Tel: 610-743-8074
rwahlman@customersbank.com
www.customersbank.com
Investor Relations
Ted Haberfield
President, MZ North America
Tel: 760-755-2716
thaberfield@mzgroup.us
www.mzgroup.us
 
 

 
Appendix
 
 

 
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Balance Sheet
 
 

 
28
Income Statement
 
 

 
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Net Interest Margin
 
 

 
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Asset Quality