Attached files
| file | filename |
|---|---|
| 8-K - FORM 8-K - Mattersight Corp | d621856d8k.htm |
| EX-99.1 - EX-99.1 - Mattersight Corp | d621856dex991.htm |
 Mattersight
Q3 2013 Earnings Webinar
November 6, 2013
Exhibit 99.2 |
 2
Safe Harbor Language
During today’s call we will be making both historical and forward-looking
statements in order to help you better understand our business.
These
forward-looking statements include references to our plans, intentions,
expectations, beliefs, strategies and objectives. Any forward-looking
statements speak only as of today’s date. In addition, these
forward- looking statements are subject to risks and uncertainties that
could cause actual results to differ materially from those stated or implied
by the forward-looking statements. The risks and uncertainties
associated with our business are highlighted in our filings with the SEC,
including our Annual Report filed on Form 10-K for the year ended
December 31, 2012, our quarterly reports on Form 10-Q, as well as our
press release issued earlier today.
Mattersight Corporation undertakes no obligation to publicly update or
revise any forward-looking statements in this call. Also, be advised that
this call is being recorded and is copyrighted by Mattersight
Corporation. |
 Significant
Progress on All Fronts in Q3 •
Bookings
-
Booked $3.8m in Incremental ACV
-
YTD bookings up 115% over 2012
•
Revenues
-
Recognized $8.6m in revenue
-
Up 9% sequentially overall
-
Up 6% sequentially for subscription revenue
•
P&L
-
Achieved $0.3m of positive EBITDA
-
Achieved record gross margins of 68%, up 180 bps sequentially
•
Balance Sheet
-
Ended the quarter with $13.7m in cash
•
Pilots
-
Closed 17 new Predictive Behavioral Routing pilots
-
Ending pilots grew 50% sequentially to a record of 33
-
Ending pilot follow-on ACV grew 80% sequentially
3 |
 Q3 Bookings
Highlights •
Strong overall bookings
-
$3.8m in Incremental ACV
-
YTD IACV total of $9.9m, up 115% from 2012 Q3 to date
•
Excellent bookings breadth
-
5 deals over $250k in ACV
-
No deals over $800k in ACV
•
Bookings were primarily driven by add-on orders for
performance management offering
•
Converted 2 pilots
-
First real time compliance application
-
OEM agreement to use algorithms for hiring
•
Grew pilot base
-
17 new pilots
-
Added 9 new logos
-
Ended quarter with record of 33 active pilots
4 |
 Financial
Performance Discussion •
Q3 Revenues of $8.6M
-
Total revenue up 9%
-
Subscription revenue up 6%
•
Record Gross Margins
-
Overall GM of 68%, up 180 bps from Q2
-
Subscription GM of 76%, up 150 bps from Q2
•
Adjusted EBITDA of $0.3M
-
An improvement of $0.7M from Q2
-
First positive quarter
•
Improved Balance Sheet
-
Generated $6.0m in free cash flow
-
Ended the quarter with $13.7m in cash
5 |
 Incremental ACV
/ Ending Quarter Book of Business 6
2012 Q3
2012 Q4
2013 Q1
2013 Q2
2013 Q3
Starting Book of Business
8,734
8,693
8,392
8,065
8,774
Incremental ACV
100
465
602
933
945
Deployment/Cons Run Off
(124)
(543)
(340)
(201)
(277)
Subscription ACV Adj
(17)
(223)
(589)
(23)
(138)
Ending Book of Business
8,693
8,392
8,065
8,774
9,304 |
 Pilot Review
Routing
Impact
Analysis
Routing
Appliance
Total
Routing
Performance
Management
Add-
on/Other
Total
Beginning
Pilots
8
-
8
4
10
22
Added
13
4
17
-
-
17
Converted
-
-
-
-
2
2
Dropped
1
1
2
-
2
4
Total
20
3
23
4
6
33
New Logo
Pilots
8
1
9
7
•
Total pilots up 50% Q2 to Q3
•
Added 35 routing opportunities to the pipeline in Q2 and 52 in Q3
•
Currently seeing demand for 30 meetings / month for routing
•
Strong routing activity across numerous verticals: Health Care; P&C; Tech and
Telecom; Education •
Growing SMB pipeline for routing
•
Broad routing interest: sales; customer retention; cost reduction; and
collections |
 Pilot Follow On
ACV 8 |
 Mattersight is
Uniquely Positioned •
Disruptive
technology
platform
combining
big
data,
behavioral
analysis,
predictive
modeling,
and
real
time
execution
applications
•
Big Data
-
Conversations
-
Targeted textual data
-
Desktop usage
-
IVR and web logs
-
Customer data
•
Behavioral Analysis
-
Customer personality
-
Customer sentiment
-
Employee behavioral connection
•
Predictive Modeling
-
CSAT
-
NPS
-
Probability of attrition
•
Real Time Execution Applications
-
Routing
-
Real time alerting
9 |
 Business
Outlook •
Tone of Business
-
Pipeline for current products remains solid
-
Very strong interest in routing
-
GDIT remains uncertain
•
Q4 Revenue Outlook
-
We currently expect Q4 subscription revenues will increase
sequentially by 7%
10 |
 Summary
•
Strong bookings performance
•
Record pilot activity
•
Excellent progress with Routing
•
Significantly improved operating performance
11 |
 12
Thank You
•
Kelly Conway
-
847.582.7200
-
kelly.conway@mattersight.com
•
Mark Iserloth
-
312.454.3613
-
mark.iserloth@mattersight.com |