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8-K - FORM 8-K - ENCORE CAPITAL GROUP INCd604352d8k.htm
ENCORE CAPITAL GROUP, INC.
JMP SECURITIES FINANCIAL SERVICES &
REAL ESTATE CONFERENCE
October 1, 2013
Exhibit 99.1


PROPRIETARY
CAUTIONARY NOTE ABOUT FORWARD-LOOKING STATEMENTS
2
The statements in this presentation that are not historical facts, including, most
importantly, those statements preceded by, or that include, the words “will,”
“may,”
“believe,”
“projects,”
“expects,”
“anticipates”
or the negation thereof, or similar
expressions, constitute “forward-looking statements”
within the meaning of the Private
Securities
Litigation
Reform
Act
of
1995
(the
“Reform
Act”).
These
statements
may
include,
but
are
not
limited
to,
statements
regarding
our
future
operating
results,
earnings per share, and growth.
For all “forward-looking statements,”
the Company
claims the protection of the safe harbor for forward-looking statements contained in the
Reform Act.
Such forward-looking statements involve risks, uncertainties and other
factors which may cause actual results, performance or achievements of the Company
and its subsidiaries to be materially different from any future results, performance or
achievements expressed or implied by such forward-looking statements. These risks,
uncertainties and other factors are discussed in the reports filed by the Company with
the Securities and Exchange Commission, including the most recent reports on Forms
10-K and 10-Q, as they may be amended from time to time. The Company disclaims
any intent or obligation to update these forward-looking statements.


PROPRIETARY
ENCORE IS A LEADING PLAYER IN THE CONSUMER DEBT BUYING
AND RECOVERY INDUSTRY
3
We deploy capital to acquire
delinquent consumer receivables...
... and generate predictable cash
flows over a multi-year time horizon
Total Cash
Collections
Portfolio
Purchase
Price
Illustrative cash collections
2-3x
Years
1-2
Years
3-4
Years
5-6
Years
7-8
1 in 7
American consumers
have accounts with us
3.1 million
consumers have
satisfied their obligations
$2.7 billion
in estimated
remaining collections
27%
Adjusted EBITDA
5-year
compound annual growth rate
3,530
employees worldwide
$1 billion
collected in the last
twelve months
Adjusted EBITDA is a non-GAAP number which the Company considers to be and utilizes as a meaningful indicator of operating performance.  See Reconciliation of Adjusted
EBITDA to GAAP Net Income at the end of this presentation.


PROPRIETARY
WITH A STRONG DOMESTIC AND INTERNATIONAL PRESENCE
4
St Cloud, MN
Phoenix, AZ
New Delhi, India
Call Center /
Technology Site
Call Center Site
Call Center Site
San Diego, CA
Headquarters /
Call Center Site
Call Center Site
Costa Rica
San Antonio, TX
Propel
Cabot HQ /
Call Center Sites
West Malling, UK
Stratford-upon-Avon, UK
Call Center Site
Dublin, Ireland
Tampa, FL
Call Center Site
Warren, MI
Call Center Site


PROPRIETARY
ENCORE PROVIDES A PRINCIPLED AND ESSENTIAL SERVICE
5


PROPRIETARY
OUR BUSINESS PRINCIPLES ARE BUILT ON TREATING CONSUMERS
FAIRLY AND WITH RESPECT
6
Understanding
our consumers
Acknowledging limitations of our consumers’
household balance sheets to align recovery plans
Deploying specialized surveys to test consumer
satisfaction
Making focused
investments
Built specialized non-collections work groups to serve
consumer needs
Established Consumer Credit Research Institute to
better understand the financially stressed consumer
Improving
consumer
experience
Living the Consumer Bill of Rights
Creating resources and directing financially stressed
consumers to best external references
Founded Consumer Experience Council


PROPRIETARY
ENCORE HAS DELIVERED A TRACK RECORD OF STRONG,
SUSTAINABLE FINANCIAL RESULTS
7
Strong business
fundamentals...
Cash Collections ($M)
Cost to Collect 
(%)
...driving
profitable
growth
Adjusted EBITDA   ($M)
Earnings Per Share   ($)
1
3
2
1.
Cost
to
Collect
is
Adjusted
Operating
Expenses
/
Dollar
Collected.
See
Reconciliation
of
Adjusted
Operating
Expenses
to
GAAP
Total
Operating
Expenses
at
the
end
of
this
presentation.
2.
Adjusted EBITDA is a non-GAAP number which the Company considers to be and utilizes as a meaningful indicator of operating  performance. See Reconciliation of Adjusted EBITDA to GAAP
Net
Income
at
the
end
of
this
presentation.
3.
Per
Fully
Diluted
Share
from
Continuing
Operations
Note:
Growth
rate
percentages
for
Cash
Collections,
Adjusted
EBITDA,
and
EPS
signify
compounded
annual
growth
rate
from
2007
-
2012


PROPRIETARY
AND HAS CONTINUED TO BUILD UPON THIS PERFORMANCE WITH
STRONG RESULTS THIS YEAR
8
Year over year financial results
1.
Cost
to
Collect
is
Adjusted
Operating
Expenses
/
Dollar
Collected.
See
Reconciliation
of
Adjusted
Operating
Expenses
to
GAAP
Total
Operating
Expenses
at
the
end
of
this
presentation.
2.
Adjusted EBITDA is a non-GAAP number which the Company considers to be and utilizes as a meaningful indicator of operating performance. See Reconciliation of Adjusted EBITDA to GAAP
Net Income at the end of this presentation. 3. See reconciliation of Adjusted EPS to GAAP EPS at the end of this presentation.


PROPRIETARY
Estimated Remaining Collections in core receivables
ENCORE HAS RAPIDLY GAINED SCALE AND POSITIONED ITSELF
FOR SUSTAINED GROWTH
9


PROPRIETARY
THIS SCALE HAS BEEN CREATED BY MARKET LEADING INVESTMENTS
10
Capital deployed in core receivables
($M)


PROPRIETARY
ENCORE HAS DELIVERED INDUSTRY LEADING TOTAL SHAREHOLDER
RETURN OVER THE PAST 5+ YEARS
11
Total Shareholder Return (Dec. 2007-
Aug. 2013)
(%)


PROPRIETARY
WE ARE WELL POSITIONED TO MAINTAIN OUR MOMENTUM AND
CONTINUE DELIVERING TOP QUARTILE TSR
12
Management Team    •
Learning Organization    •
Principled Intent
Growth, Margin Expansion, Free Cash Flow, PE Multiple Expansion
Top Quartile Total Shareholder Return
Specialized call
centers
Efficient international
operations
Internal legal
platform
Operational Scale
& Cost Leadership
2
Strong Capital
Stewardship
3
Consumer
intelligence
Data driven,
predictive modeling
Portfolio valuation at
consumer level
Consumer Credit
Research Institute
Superior
Analytics
1
Uniquely scalable
platform
Strategic investment
opportunities in
geographic and
paper type
adjacencies
Extendable
Business Model
4
Sustained success at
raising capital
-
Low cost of debt
-
Sustainable
borrowing capacity
and cash flow
generation
Prudent capital
deployment


PROPRIETARY
OUR SUPERIOR ANALYTICS STEM FROM OUR INVESTMENTS TO
BETTER UNDERSTAND CONSUMERS...
13
Industrialized
behavioral
science
R&D that
includes field
experiments
and new theory
development
Reporting and
alerts
Basic
consumer
segmentation
and targeting
Statistical
analysis and
forecasting
Simple
models to
increase
collection
returns
Predictive
modeling and
optimization
Advanced
models focused
on consumer
behavior and
financial ability
2001
2005
2012


PROPRIETARY
Encore’s individual
underwriting approach
to portfolio valuation
accommodates our
specialized operational
strengths
Low willingness
Low ability
High willingness
High capability
High willingness
Moderate capability
High willingness
Low capability
Low willingness
High ability
Low willingness
Moderate ability
...WHICH IS CLEARLY SEEN IN OUR APPROACH TO CONSUMER LEVEL
PORTFOLIO VALUATION
14
Strong partnership
and recovery
opportunities
Enforce legal contract
through formal channels
Payment plans and
opportunities to build
longer relationships
Significant discounts
and many small
payments
Remind consumers through
legal messaging
Hardship strategies and removal
from the collections process


PROPRIETARY
OUR EFFECTIVENESS HAS IMPROVED SIGNIFICANTLY THROUGH
OUR INVESTMENTS IN ANALYTICS
15
Improved liquidation in our call center channel
1
1. Of like portfolios through call center channel 2. 2008 = 100
Note: Assumes 8% marginal cost to collect through call center channel, 40% tax rate, 2.3x cumulative collections multiple, 25M diluted shares outstanding
Indexed liquidation rate
+11%
In
2012,
we
collected
$442M
through our call center channel
In 2008, we would have only
collected
$398M
~$44M
in
incremental
cash
collections
~$0.50
in incremental EPS
Impact of 11% improvement
in liquidation (2008-2012)
111
100
80
90
100
110
120
2012 Vintage
2008 Vintage
2


PROPRIETARY
Internal Legal investments
WE HAVE THE INDUSTRY LEADING COST PLATFORM, DRIVEN BY
CONTINUING OPERATIONAL IMPROVEMENTS
16
Increased specialization in call centers
Scaling Indian call center
Improving analytics
Overall Cost to Collect   (%)
1. Cost to Collect is Adjusted Operating Cost / Dollar Collected.  See Reconciliation of Adjusted Operating Cost to GAAP Total Operating Expenses at the end of this presentation.
1


PROPRIETARY
Debt is our working capital
Capital deployment business
which generates strong cash
flows
EFFICIENT CAPITAL STEWARDSHIP IS CRITICAL TO ENCORE'S
SUCCESS
17
Strong cash flow allows for
TSR driving investments
Reinvest in wide range of
receivables
Prudent investment in
adjacencies to supplement core
growth
Return capital to shareholders
when it is highest return option


PROPRIETARY
WE HAVE A STRONG ABILITY TO QUICKLY RAISE CAPITAL WHICH IS
SUPPORTED BY OUR ESTIMATED REMAINING COLLECTIONS
18
Estimated Remaining Collections (ERC) vs. Net Debt
1. Includes revolver, term loan, senior, and net convertible debt less cash (excludes Propel debt)
2.  Assumes liquidation cost to collect of 30% and a tax rate of 39.2%; Q2 2013 values as of June 30, 2013.


PROPRIETARY
WE BELIEVE THAT OUR CURRENT ESTIMATE OF REMAINING
COLLECTIONS IS CONSERVATIVE
19
Cumulative Collections -
initial expectation vs. actual
Actual Cash
Collections
Initial
Projections
($M)


PROPRIETARY
OUR ABILITY TO RAISE ADDITIONAL CAPITAL ALLOWS US TO
PURSUE SUPPLEMENTAL GROWTH IN ADJACENT SPACES
20
No impact on ability to
purchase core US receivables
Propel facilities are incremental
to, and separate from, our core
debt facilities
We will continue to pursue and
deploy separate pools of capital
Note: Core debt includes the credit facility plus accordion
We have the debt markets expertise
to fund new opportunities...
…and structure our debt to
maximize flexibility for future growth
Separate Propel
facilities
Core debt
Total debt availability ($M)


PROPRIETARY
OUR CAPITAL DEPLOYMENT STRATEGY FOCUSES ON DELIVERING
ATTRACTIVE AND SUSTAINABLE TOTAL SHAREHOLDER RETURN
21
All investments viewed through lens of 
Total Shareholder Return
Deployment priorities
Reinvestments in core
receivables business
All investments bound by IRR guidelines
Maintain operational flexibility with a
range of core asset classes
Principles for capital deployment
Investments in
adjacent spaces
Prudent investment in adjacent spaces
which leverage our core competencies
Return of capital
to shareholders
Recognize there are times when best
investment is to return cash


PROPRIETARY
New asset
classes
Bankrupt
accounts
Outsourcing
services
International
Secured
assets
Performing
assets
WE
HAVE
PURSUED
DEALS
AND
INITIATIVES
THAT
ALIGN
WITH
OUR
CORE BUSINESS
22
Expand
geographically
Focus on
bankruptcy
Cover
different
type of debt
$83.6M
investment
in BK paper
in 2012


PROPRIETARY
Largely satisfies our 2013
purchasing goals with
attractive returns
23
THE ASSET ACCEPTANCE DEAL IS WELL ALIGNED WITH OUR
STRATEGY AND ADDS $1 BILLION TO OUR ERC
Allows us to be selective in
purchases for the remainder
of the year
Able to leverage best
practices across the two
platforms to drive synergies


PROPRIETARY
WE HAVE A STRONG TRACK RECORD ACQUIRING PORTFOLIOS 
FROM OTHER DEBT PURCHASERS SIMILAR TO AACC
24
$100+M portfolio purchased in 2012
Results to date:
$238M
Results to date:
$101M
$90M portfolio purchased in 2005
Cash Collections ($M)
Cash Collections ($M)


PROPRIETARY
WE BELIEVE WE CAN LEVERAGE OUR PLATFORM AND CAPABILITIES TO
REALIZE SUBSTANTIAL SYNERGY VALUE AT AACC
Lower cost structure: Leverage Encore's
lower cost platform to expand margins on cash
collections
2
Match Encore's
lower collection
cost in 9-12 months
Internal legal collections: Integrate AACC's
strong internal legal platform
to drive additional
overall operating efficiencies
3
Accelerate migration
to internal legal
platform by ~2 years
Source of value
Expected Impact
Deeper consumer insight and analytics:
More focused segmentation and targeting,
resulting in better collections
CCM target
of > 2.5x
1
25


PROPRIETARY
WE HAVE MADE SIGNIFICANT PROGRESS EXECUTING OUR PLANS
FOR PROPEL
26
Our plan
Existing
market
Working to penetrate the
80% of the Texas market
that doesn't use tax lien
transfers
1
What we've delivered
Developed & implemented
model for direct mailing
Started outbound calling
w/existing Encore facilities
New
markets
Lobbying to introduce
legislation in other states
that will create new markets
2
Successfully worked with
Nevada to pass legislation
Advancing legislative push
to other states
Purchased tax lien
certificates in three states
New
opportunities
Exploring alternative tax lien
models that will allow us to
expand into new markets
3


PROPRIETARY
RESULTING IN GROWTH IN THE SIZE OF OUR PORTFOLIO WHILE
MAINTAINING AN EXCEPTIONALLY LOW RISK PROFILE
27
$8,600 average balance
8-year term
6-year weighted average life
13-15% typical interest rate
Texas portfolio characteristics
$227,000 average property value
3.9% average LTV at origination
Less than 1% foreclosure rate
Zero losses
Propel portfolio size


PROPRIETARY
Market leader in U.K. debt management
Over 14 years of collections growth
Operations in Great Britain and Ireland
Specializes in higher balance, “semi-performing”
(i.e., paying) accounts
Favorable repayment characteristics
Key statistics as of June 30, 2013:
£8.4B face-value of debt acquired for £761M
Statutory ERC of £1,043M
3.8M customer accounts
2013 H1 collections of £81M
2013 H1 capital deployment of
£84M
Cabot was the leading purchaser
of debt in the U.K. in 2012
CABOT IS THE LEADING PURCHASER OF DEBT IN THE U.K.
1. £31M funded by Anacap
For FY 2012
28
91
42
0
50
100
150
(£M)
Arrow
Lowell
Cabot
130
1


PROPRIETARY
ENCORE PROVIDES CABOT WITH SEVERAL SYNERGY
OPPORTUNITIES
Leverage
Encore's
operations
and know-
how
Enhance collections by leveraging
Encore's efficient operations,
including our operations in India
Leverage Encore's experience in
secondary and tertiary debt  to
pursue new investments in the U.K.
Leverage Encore’s favorable
financing to fund growth
Leverage
Encore's
analytics
Deploy Encore's superior analytical
capabilities to the Cabot platform
Focus on improving account
segmentation and specialized
collection strategies
29


PROPRIETARY
ENCORE'S ACQUISITION OF CABOT WILL PROVIDE A VEHICLE TO
CONTINUE ITS STRONG EARNINGS GROWTH
Growing market
Encore can deploy capital in a growing market
Profitable market
Portfolio IRRs are strong and favorable
Timeline
Deal closed in Q3 of 2013
Encore Adjusted
EPS
Supports Encore's 15% long-term Adjusted EPS growth
1
30
1. Calculation of Adjusted EPS excludes one-time transaction and integration costs and non-cash interest associated with the Company’s convertible debt offerings.  For forward-
looking Adjusted EPS projections, such one-time costs or charges are not presently quantified
 


PROPRIETARY
WE ARE WELL POSITIONED TO MAINTAIN OUR MOMENTUM AND
CONTINUE DELIVERING TOP QUARTILE TSR
31
Management Team    •
Learning Organization    •
Principled Intent
Growth, Margin Expansion, Free Cash Flow, PE Multiple Expansion
Top Quartile Total Shareholder Return
Specialized call
centers
Efficient international
operations
Internal legal
platform
Operational Scale
& Cost Leadership
2
Sustained success
at raising capital
-
Low cost of debt
-
Sustainable  
borrowing capacity
and cash flow
generation
Prudent capital
deployment
Strong Capital
Stewardship
3
Consumer
intelligence
Data driven,
predictive modeling
Portfolio valuation at
consumer level
Consumer Credit
Research Institute
Superior
Analytics
1
Uniquely scalable
platform
Strategic investment
opportunities in
geographic and
paper type
adjacencies
Extendable
Business Model
4


PROPRIETARY
32
APPENDIX


PROPRIETARY
RECONCILIATION OF ADJUSTED EBITDA
Reconciliation of Adjusted EBITDA to GAAP Net Income
(Unaudited, In Thousands)
Three Months Ended
Note:
The
periods
3/31/07
through
12/31/08
have
been
adjusted
to
reflect
the
retrospective
application
of
ASC
470-20.
All
periods
have
been
adjusted
to
show
discontinued
ACG
operations.
PROPRIETARY
33


PROPRIETARY
RECONCILIATION OF ADJUSTED EPS TO GAAP EPS
Six Months Ended June 30,
2013
2012
$
Per Diluted
Share
$
Per Diluted
Share
Net income from continuing operations
30,460
$1.24
37,096
$1.44
Adjustments:
Convertible notes non-cash interest and issuance
cost amortization, net of tax
1,000
$0.04
Acquisition related legal and advisory fees, net of
tax
4,980
$0.20
2,567
$0.10
Acquisition related integration and severance
costs, and consulting fees, net of tax
3,304
$0.13
Acquisition related other expenses, net of tax
2,198
$0.09
Adjusted income from continuing operations
41,942
$1.70
39,663
$1.54
34


PROPRIETARY
RECONCILIATION OF ADJUSTED OPERATING EXPENSES
2007
2008
2009
2010
2011
2012
H1
2012
H1
2013
GAAP total operating expenses, as
reported
$201,849
$216,900
249,782
$269,952
$328,566
$401,696
$194,203
$232,110
Adjustments:
Ascension Operating Costs
(14,801)
(13,369)
(13,218)
Stock-based compensation
expense
(4,287)
(3,564)
(4,384)
(6,010)
(7,709)
(8,794)
(4,805)
(5,180)
Tax lien business segment
operating expenses
(5,681)
(1,513)
(6,526)
Acquisition related legal and
advisory fees
(4,263)
(4,263)
(8,224)
Acquisition related integration and
severance costs, and consulting
fees
(5,455)
Adjusted operating expenses
$182,761
$199,967
$232,180
$263,942
$320,857
$382,958
$183,622
$206,725
35
Reconciliation of Adjusted Operating Cost to GAAP Operating Expenses
(Unaudited, In Thousands)