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EX-31.1 - CEO CERTIFICATION - HOOPER HOLMES INCexhibit31-1q311.htm
EX-31.2 - CFO CERTIFICATION - HOOPER HOLMES INCexhibit31-2q311.htm
EX-32.1 - SECTION 1350 CEO CERTIFICATION - HOOPER HOLMES INCexhibit32-1q311.htm
EX-32.2 - SECTION 1350 CFO CERTIFICATION - HOOPER HOLMES INCexhibit32-2q311.htm
EXCEL - IDEA: XBRL DOCUMENT - HOOPER HOLMES INCFinancial_Report.xls


 
 
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
x        Quarterly Report Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
 
For the quarterly period ended September 30, 2011
 
or
 
o        Transition Report pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
 
For the transition period from         to         
__________________
 
Commission File Number: 001-09972
 
HOOPER HOLMES, INC.
(Exact name of registrant as specified in its charter)

 
New York
 
22-1659359
 
 
(State or other jurisdiction of incorporation or organization)
 
(I.R.S. Employer Identification No.)
 
 
 
 
 
 
 
170 Mt. Airy Road, Basking Ridge, NJ
 
07920
 
 
(Address of principal executive offices)
 
(Zip code)
 
 
Registrant's telephone number, including area code:   (908) 766-5000
 
Former name, former address and former fiscal year, if changed since last report
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
 
Yes x
 
No o
 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (sec. 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
 
Yes x
 
No o
 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated
filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

Large Accelerated Filer o
 
Accelerated Filer o 
 
Non-accelerated Filer o
 
Smaller Reporting Company x

 Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
 
Yes o
 
No x
 

The number of shares outstanding of the Registrant's common stock as of October 31, 2011 was:
Common Stock, $.04 par value - 69,669,587 shares




HOOPER HOLMES, INC. AND SUBSIDIARIES
INDEX


 
 
 
Page No.
PART I –
Financial Information
 
 
 
 
 
 
ITEM 1 –
Financial Statements (unaudited)
 
 
 
 
 
 
 
Consolidated Balance Sheets as of September 30, 2011 and December 31, 2010
 
 
 
 
 
 
Consolidated Statements of Operations for the Three and Nine Months Ended September 30, 2011 and 2010
 
 
 
 
 
 
Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2011 and 2010
 
 
 
 
 
 
Notes to Unaudited Consolidated Financial Statements
 
 
 
 
 
ITEM 2 –
Management's Discussion and Analysis of Financial Condition and Results of Operations

 
 
 
 
 
ITEM 3 –
Quantitative and Qualitative Disclosures About Market Risk
 
 
 
 
 
ITEM 4 –
Controls and Procedures
 
 
 
 
PART II –
Other Information
 
 
 
 
 
ITEM 1 –
Legal Proceedings
 
 
 
 
 
ITEM 1A –
Risk Factors
 
 
 
 
 
ITEM 2 –
Unregistered Sales of Equity Securities and Use of Proceeds
 
 
 
 
 
ITEM 3 –
Defaults Upon Senior Securities
 
 
 
 
 
ITEM 4 –
[Removed and Reserved]
 
 
 
 
 
ITEM 5 –
Other Information
 
 
 
 
 
ITEM 6 –
Exhibits
 
 
 
 
 
 
Signatures





PART I - Financial Information

Item 1. Financial Statements (unaudited)


Hooper Holmes, Inc. and Subsidiaries
Consolidated Balance Sheets
(unaudited)
(in thousands, except share and per share data)
 
September 30, 2011
December 31, 2010
ASSETS (Note 8)
 
 
 
 
 
 
Current assets:
 
 
 
 
 
 
Cash and cash equivalents
 
$
17,965

 
 
$
21,391

 
 Accounts receivable, net of allowance for doubtful accounts of
 
 
 
 
 
 
$602 and $910 at September 30, 2011 and December 31, 2010,
 
 
 
 
 
 
respectively
 
20,049

 
 
19,484

 
Inventories
 
2,673

 
 
2,153

 
Other current assets
 
1,519

 
 
1,899

 
Total current assets 
 
42,206

 
 
44,927

 
 
 
 
 
 
 
 
Property, plant and equipment at cost
 
53,288

 
 
49,895

 
Less: Accumulated depreciation and amortization
 
40,395

 
 
38,248

 
Property, plant and equipment, net
 
12,893

 
 
11,647

 
 
 
 
 
 
 
 
Intangible assets, net
 
275

 
 
537

 
Other assets
 
360

 
 
368

 
Total assets  
 
$
55,734

 
 
$
57,479

 
 
 
 
 
 
 
 
LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
 
 
 
Current liabilities:
 
 
 
 
 
 
Accounts payable
 
$
6,333

 
 
$
6,665

 
Accrued expenses
 
7,001

 
 
5,941

 
Total current liabilities 
 
13,334

 
 
12,606

 
Other long-term liabilities
 
1,255

 
 
1,247

 
Commitments and contingencies (Note 9)
 

 
 

 
 
 
 
 
 
 
 
Stockholders' Equity:
 
 
 
 
 
 
Common stock, par value $.04 per share; authorized 240,000,000 shares, issued 69,678,982 shares and 69,598,982 shares at September 30, 2011 and December 31, 2010, respectively. Outstanding: 69,669,587 shares and 69,589,587 shares at September 30, 2011 and December 31, 2010, respectively.
 
2,787

 
 
2,784

 
Additional paid-in capital
 
148,657

 
 
148,195

 
Accumulated deficit 
 
(110,228
)
 
 
(107,282
)
 
 
 
41,216

 
 
43,697

 
Less: Treasury stock, at cost; 9,395 shares as of September 30, 2011 and December 31, 2010
 
(71
)
 
 
(71
)
 
Total stockholders' equity
 
41,145

 
 
43,626

 
Total liabilities and stockholders' equity
 
$
55,734

 
 
$
57,479

 
 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.
 
 
 
 
 
 

1



Hooper Holmes, Inc. and Subsidiaries
Consolidated Statements of Operations
(unaudited)
(in thousands, except share and per share data)

 
 
Three Months Ended
 
Nine Months Ended
 
 
September 30,
 
September 30,
 
 
2011
 
2010
 
2011
 
2010
Revenues
 
$
38,157

 
$
40,346

 
$
116,662

 
$
122,978

Cost of operations
 
28,685

 
30,064

 
87,157

 
90,753

 Gross profit
 
9,472

 
10,282

 
29,505

 
32,225

Selling, general and administrative expenses
 
11,002

 
10,607

 
32,438

 
33,292

Restructuring charges 
 
18

 
669

 
112

 
908

 Operating loss from continuing operations
 
(1,548
)
 
(994
)
 
(3,045
)
 
(1,975
)
Other income (expense):
 
 
 
 
 
 
 
 
Interest expense
 
(4
)
 
(2
)
 
(13
)
 
(8
)
Interest income
 
16

 
27

 
52

 
104

Other income (expense), net
 
238

 
(73
)
 
79

 
1,382

 
 
250

 
(48
)
 
118

 
1,478

Loss from continuing operations before income taxes
 
(1,298
)
 
(1,042
)
 
(2,927
)
 
(497
)
 
 
 
 
 
 
 
 
 
Income tax expense
 
32

 
175

 
81

 
202

 
 
 
 
 
 
 
 
 
Loss from continuing operations
 
(1,330
)
 
(1,217
)
 
(3,008
)
 
(699
)
 
 
 
 
 
 
 
 
 
Discontinued operations:
 
 
 
 
 
 
 
 
Gain on sale of subsidiary
 
62

 

 
62

 

 
 
 
 
 
 
 
 
 
Net loss
 
$
(1,268
)
 
$
(1,217
)
 
$
(2,946
)
 
$
(699
)
Basic and diluted loss per share:
 
 
 
 
 
 
 
 
Continuing operations
 
 
 
 
 
 
 
 
Basic
 
$
(0.02
)
 
$
(0.02
)
 
$
(0.04
)
 
$
(0.01
)
Diluted
 
$
(0.02
)
 
$
(0.02
)
 
$
(0.04
)
 
$
(0.01
)
Discontinued operations
 
 
 
 
 
 
 
 
Basic
 
$

 
$

 
$

 
$

Diluted
 
$

 
$

 
$

 
$

Net loss
 
 
 
 
 
 
 
 
Basic
 
$
(0.02
)
 
$
(0.02
)
 
$
(0.04
)
 
$
(0.01
)
Diluted
 
$
(0.02
)
 
$
(0.02
)
 
$
(0.04
)
 
$
(0.01
)
 
 
 
 
 
 
 
 
 
Weighted average number of shares - Basic
 
69,652,739

 
69,589,587

 
69,614,166

 
69,386,528

Weighted average number of shares - Diluted
 
69,652,739

 
69,589,587

 
69,614,166

 
69,386,528

 
 
 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.
 
 
 
 



2



Hooper Holmes, Inc. and Subsidiaries
Consolidated Statements of Cash Flows
(unaudited, in thousands)
 
Nine Months Ended September 30,
 
2011
 
2010
Cash flows from operating activities:
 
 
 
Net loss
$
(2,946
)
 
$
(699
)
Income from discontinued operation, net of income taxes
62

 

Loss from continuing operations
(3,008
)
 
(699
)
 
 
 
 
Adjustments to reconcile loss from continuing operations to net cash
 
 
 
provided by operating activities of continuing operations:
 
 
 
Depreciation
2,393

 
3,658

Amortization
262

 
302

Provision for bad debt expense
108

 
109

Share-based compensation expense
464

 
484

Write-off of software in development
210

 

Loss on disposal of fixed assets
6

 
135

Change in assets and liabilities:
 
 
 
Accounts receivable
(673
)
 
(1,249
)
Inventories
(520
)
 
(55
)
Other assets
388

 
1,132

Income tax receivable

 
1,461

Accounts payable, accrued expenses and other long-term liabilities
568

 
(480
)
Net cash provided by operating activities of continuing operations
198

 
4,798

 
 
 
 
Cash flows from investing activities:
 
 
 
Capital expenditures
(3,276
)
 
(2,993
)
Net cash used in investing activities of continuing operations
(3,276
)
 
(2,993
)
 
 
 
 
Cash flows from financing activities:
 
 
 
     Proceeds from issuance of stock related to employee stock purchase plan

 
153

Reduction in capital lease obligations
(247
)
 
(105
)
Debt financing fees
(101
)
 
(101
)
Net cash used in financing activities of continuing operations
(348
)
 
(53
)
 
 
 
 
Net (decrease) increase in cash and cash equivalents
(3,426
)
 
1,752

Cash and cash equivalents at beginning of period
21,391

 
16,495

Cash and cash equivalents at end of period
$
17,965

 
$
18,247

 
 
 
 
Supplemental disclosure of non-cash investing activities:
 
 
 
Fixed assets vouchered but not paid
$
745

 
$
462

     Fixed assets acquired by capital lease
$
333

 
$
50

Supplemental disclosure of cash paid during period for:
 
 
 
Income taxes
$
103

 
$
72

Interest
$

 
$
8

 
 
 
 
See accompanying notes to consolidated financial statements.
 
 
 

3



Hooper Holmes, Inc. and Subsidiaries

Notes to Unaudited Consolidated Financial Statements
September 30, 2011
(in thousands, except share data, unless otherwise noted)

Note 1: Basis of Presentation

a) Hooper Holmes, Inc. and its subsidiaries (“Hooper Holmes” or the "Company”) provide health risk assessment services to the life insurance and health industries. The Company operates in one reportable operating segment and provides paramedical and medical examinations, personal health interviews and record collection, and laboratory testing, which help life insurance companies evaluate the risks associated with underwriting policies. The Company also conducts wellness screenings for wellness companies, disease management organizations and health plans.

The Company's core activities consist of arranging for paramedical examinations on behalf of insurance carriers, primarily in connection with such carriers' processing and evaluation of the risks associated with underwriting life insurance policies. As a provider of health risk assessment services to the insurance industry, the Company's business is subject to seasonality, with third quarter sales typically dropping below the other quarters due to the decline in activity typically experienced by the insurance industry during the summer months.

b) The unaudited interim consolidated financial statements of the Company have been prepared in accordance with instructions for Form 10-Q and the rules and regulations of the Securities and Exchange Commission (“SEC”). Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) have been condensed or omitted pursuant to such rules and regulations. The unaudited interim consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes thereto included in the Company's 2010 Annual Report on Form 10-K, filed with the SEC on March 14, 2011.

Financial statements prepared in accordance with U.S. GAAP require management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses and other disclosures. The financial information included herein is unaudited; however, such information reflects all adjustments (consisting solely of normal recurring adjustments) that are, in the opinion of the Company's management, necessary for a fair statement of results for the interim periods presented.

The results of operations for the three and nine month periods ended September 30, 2011 and 2010 are not necessarily indicative of the results to be expected for any other interim period or the full year. See “Management's Discussion and Analysis of Financial Condition and Results of Operations” for additional information.

c) Included in cost of operations for the three and nine months ended September 30, 2011 is a credit of $0.6 million and $0.5 million, respectively, relating to a refund received by the Company from a supplier pertaining to improperly charged sales tax on purchased materials.


Note 2:
Loss Per Share

Basic loss per share is calculated by dividing net loss by the weighted average common shares outstanding during the period. Diluted loss per share is calculated by dividing net loss by the sum of the weighted average common shares outstanding during the period plus dilutive common stock equivalents.

The Company's net loss and weighted average shares outstanding used for computing diluted loss per share were the same as that used for computing basic loss per share for the three and nine month periods ended September 30, 2011 and 2011 because the inclusion of common stock equivalents would have been antidilutive. Outstanding stock options to purchase approximately 4,512,000 and 4,323,000 shares of the Company's common stock were excluded from the calculation of diluted loss per share for the three and nine month periods ended September 30, 2011, respectively, and approximately 5,245,000 and 5,283,000 shares for the three and nine month periods ended September 30, 2010, respectively, because their exercise prices exceeded the average market price of the Company's common stock for such periods and, therefore, were antidilutive.



4



Note 3: Share-Based Compensation

Employee Share-Based Compensation Plans - On May 29, 2008, the Company's shareholders approved the 2008 Omnibus Employee Incentive Plan (the “2008 Plan”) providing for the grant of stock options, stock appreciation rights, non-vested stock and performance shares. The 2008 Plan provides for the issuance of an aggregate of 5,000,000 shares. As of September 30, 2011, approximately 105,000 shares remain available for grant under the 2008 Plan.

Options under the 2008 Plan are granted at fair value on the date of grant, are exercisable in accordance with a vesting schedule specified in the grant agreement, and have contractual lives of 10 years from the date of grant. Options to purchase 800,000 of the Company's stock granted to certain executives of the Company in December 2010 vest 50% on each of the first and second anniversaries of the grant. Options to purchase 680,000 of the Company's stock granted to certain executives of the Company in July 2011 vest one-third on each of the first, second and third anniversaries of the grant. All other options granted by the Company vest 25% on each of the second through fifth anniversaries of the grant.

On May 24, 2011, the Company's shareholders approved the 2011 Omnibus Employee Incentive Plan (the "2011 Plan") providing for the grant of stock options and non-vested stock awards. The 2011 Plan provides for the issuance of an aggregate of 1,500,000 shares. As of September 30, 2011, no share-based awards had been granted under the 2011 Plan.

During the three month and nine month periods ended September 30, 2011, options for the purchase of 680,000 and 830,000 shares, respectively, were granted under the 2008 Plan. During the three and nine month periods ended September 30, 2010, options for the purchase of 1,000,000 and 1,135,000 shares, respectively, were granted under the 2008 Plan. The fair value of the stock options granted during the three and nine month periods ended September 30, 2011 and 2010 was estimated on the date of grant using the Black-Scholes option pricing model with the following weighted average assumptions:

 
 
For the Three Months Ended September 30,
 
For the Nine Months Ended September 30,
 
 
2011
 
2010
 
2011
 
2010
Expected life (years)
 
5.4

 
5.6

 
5.4

 
5.4

Expected volatility
 
93.7
%
 
91.7
%
 
93.4
%
 
91.7
%
Expected dividend yield
 

 

 

 

Risk-free interest rate
 
1.5
%
 
1.5
%
 
1.6
%
 
1.6
%
Weighted average fair value of options
 
 
 
 
 
 
 
 
granted during the period
 
$0.78
 
$0.42
 
$0.74
 
$0.45

The expected life of options granted is derived from the Company's historical experience and represents the period of time that options granted are expected to be outstanding. Expected volatility is based on the long-term historical volatility of the Company's stock. The risk-free interest rate for periods within the contractual life of the options is based on the U.S. Treasury yield curve in effect at the time of the grant.
The following table summarizes stock option activity for the nine month period ended September 30, 2011:
 
 
Number of Shares
 
Weighted Average Exercise Price Per Share
 
Weighted Average remaining Contractual Life (years)
 
Aggregate Intrinsic Value (in thousands)
Outstanding balance at December 31, 2010
 
6,370,150

 
$2.07
 
 
 
 
Granted
 
830,000

 
1.00

 
 
 
 
Exercised
 

 

 
 
 
 
Expired
 
(200,750
)
 
3.83
 
 
 
 
Forfeited
 
(562,500
)
 
1.03
 
 
 
 
Outstanding balance at September 30, 2011
 
6,436,900

 
$1.97
 
6.6
 
$187
Options exercisable at September 30, 2011
 
3,045,650

 
$3.24
 
4.3
 
$35

5




The aggregate intrinsic value disclosed in the table above represents the difference between the Company's closing stock price on the last trading day of the quarter ended September 30, 2011 and the exercise price, multiplied by the number of in-the-money stock options.
No stock options were exercised during either of the nine month periods ended September 30, 2011 and 2010. Options for the purchase of 810,625 shares of common stock vested during the nine month period ended September 30, 2011, and the aggregate fair value at grant date of these options was $0.6 million. As of September 30, 2011, there was approximately $1.3 million of total unrecognized compensation cost related to stock options. The cost is expected to be recognized over a weighted average period of 2.7 years.
In July 2009, an aggregate of 500,000 shares of non-vested stock were granted under the 2008 Plan. The shares vest as follows: 25% after two years and 25% on each of the next three anniversary dates thereafter. As of September 30, 2011, an aggregate of 300,000 shares of such non-vested stock were forfeited and 50,000 vested. In July 2011, an aggregate of 305,000 shares of non-vested stock were granted under the 2008 Plan. The shares vest as follows: 33% on each of the first and second anniversary dates and 34% on the third anniversary. As of September 30, 2011, no shares were forfeited and no shares were vested. The fair value of these stock awards was based on the grant date market value of $0.3 million. As of September 30, 2011, there was approximately $0.3 million of total unrecognized compensation cost related to non-vested stock awards. The cost is expected to be recognized over 2.8 years.
Employee Stock Purchase Plan - In February 2010, under the Stock Purchase Plan (2004) of Hooper Holmes, Inc. (the "2004 Plan"), purchase rights for up to 277,600 shares of the Company's stock were granted to eligible participating employees with an aggregate fair value of $0.1 million, based on the Black-Scholes pricing model. This offering period concluded in March 2011 and, in accordance with the 2004 Plan's automatic termination provision, no shares were issued. In February 2011, under the 2004 Plan, purchase rights for approximately 280,800 shares were granted with an aggregate fair value of $0.05 million, based on the Black-Scholes option pricing model. The February 2011 offering period will conclude in March 2012.
Other Stock Awards - On May 30, 2007, the Company's shareholders approved the Hooper Holmes, Inc. 2007 Non-Employee Director Restricted Stock Plan (the “2007 Plan”), which provides for the automatic grant, on an annual basis for 10 years, of shares of the Company's stock to the Company's non-employee directors. The total number of shares that may be awarded under the 2007 Plan is 600,000. As of September 30, 2011, there remain available for grant approximately 420,000 shares under the 2007 Plan. Effective June 1, 2007, each non-employee member of the Board of Directors other than the non-executive chair receives 5,000 shares annually and the non-executive chair receives 10,000 shares annually of the Company's stock, with such shares vesting immediately upon issuance. The Company believes that the shares awarded under the 2007 Plan are “restricted securities”, as defined in SEC Rule 144 under the Securities Act of 1933, as amended (the "Securities Act"). The Company filed a Registration Statement on Form S-8 with respect to the 2007 Plan on April 16, 2008. The directors who receive shares under the 2007 Plan are "affiliates" as defined in Rule 144 under the Securities Act and thus remain subject to the applicable provisions of Rule 144. In addition, the terms of the awards (whether or not restricted) specify that the shares may not be sold or transferred by the recipient until the director ceases to serve on the Board or, if at that time the director has not served on the Board for at least four years, on the fourth anniversary of the date the director first became a Board member. During the nine month periods ended September 30, 2011 and 2010, shares awarded under the 2007 Plan totaled 30,000 and 35,000, respectively.

The Company recorded $0.2 million and $0.5 million of share-based compensation expense in selling, general and administrative expenses for the three and nine month periods ended September 30, 2011, respectively, and $0.1 million and $0.5 million for the three and nine month periods ended September 30, 2010, respectively, related to stock options, non-vested stock, restricted stock awards and the 2004 Plan.

Note 4: Discontinued Operations
On June 30, 2008, the Company sold substantially all of the assets and liabilities of its Claims Evaluation Division (“CED”) operating segment. In connection with the sale of the CED, the Company has been released as the primary obligor for certain lease obligations acquired but remains secondarily liable in the event the buyer defaults. The fair value of the guarantee obligation at September 30, 2011 is $0.2 million. The guarantee is provided for the term of the lease, which expires in July 2015. As of September 30, 2011, the maximum potential amount of future payments under the guarantee is $0.4 million.
During the three and nine month periods ended September 30, 2011, the Company recorded a gain of $0.06 million representing the reversal of a liability for services provided to the CED. This liability is no longer deemed a liability of the Company or CED. The reversal is reflected in discontinued operations, gain on sale of subsidiary, in the accompanying consolidated statements of operations for the three and nine month periods ended September 30, 2011.


6



Note 5: Intangible Assets    

The following table presents certain information regarding the Company's intangible assets as of September 30, 2011 and December 31, 2010. All identifiable intangible assets are being amortized over their useful lives, as indicated below, with no residual values.

 
 
Weighted
 
 
 
 
 
 
 
 
Average
 
Gross
 
 
 
 
 
 
Useful Life
 
Carrying
 
Accumulated
 
Net
(dollars in thousands)
 
(years)
 
Amount
 
Amortization
 
Balance
At September 30, 2011:
 
 
 
 
 
 
 
 
Customer relationships
 
9.7
 
$
12,502

 
$
12,286

 
$
216

Trademarks and trade names
 
15.7
 
487

 
428

 
59

 
 
 
 
$
12,989

 
$
12,714

 
$
275

At December 31, 2010:
 
 
 
 
 
 
 
 
Customer relationships
 
9.7
 
$
12,502

 
$
12,044

 
$
458

Trademarks and trade names
 
15.7
 
487

 
408

 
79

 
 
 
 
$
12,989

 
$
12,452

 
$
537


The aggregate intangible amortization expense for the nine month periods ended September 30, 2011 and 2010 was approximately $0.3 million and $0.3 million, respectively. Assuming no additional change in the gross carrying amount of intangible assets, the estimated intangible amortization expense for the remainder of 2011 and 2012 is $0.1 million and $0.2 million, respectively.

Note 6: Inventories

Inventory, which consists of finished goods and component inventory, is stated at the lower of average cost or market using the first-in first-out (FIFO) inventory method. Included in inventories at September 30, 2011 and December 31, 2010 are $2.0 million and $1.4 million, respectively, of finished goods and $0.7 million and $0.8 million, respectively, of components.

Note 7: Restructuring and Impairment Charges

During the three and nine month periods ended September 30, 2011, the Company recorded restructuring charges totaling $0.02 million and $0.1 million, respectively, which consisted of severance and branch office closure costs. As of September 30, 2011, all payments relating to this restructuring were complete.

During the three and nine month periods ended September 30, 2010, the Company recorded restructuring charges totaling $0.7 million and $0.9 million, respectively. The restructuring charges consisted of employee severance costs related to the resignation of the Company's former CEO and employee severance costs primarily related to cost reduction actions relating to the Company's Portamedic and Hooper Holmes Services service lines. As of September 30, 2011, all payments relating to these restructuring costs were complete.

During the year ended December 31, 2010, the Company recorded restructuring charges totaling $1.0 million. These charges consisted primarily of severance costs related to the resignation of the Company's former CEO and employee severance costs primarily relating to the Company's Portamedic and Hooper Holmes Services service lines. As of September 30, 2011, all payments relating to this restructuring were complete.

At September 30, 2011, $0.04 million of restructuring charges relating to 2009 were recorded in accrued expenses in the accompanying consolidated balance sheet. Cash payments related to the above described restructuring charges are expected to be completed within the next twelve months.

During the three and nine month periods ended September 30, 2011, the Company recorded a charge of $0.2 million relating to the write-off of certain software that was under development. The Company determined that the development to date would not support the intended functionality of the Company's order processing applications. This charge is reflected in Selling, general and administrative expenses in the accompanying consolidated statement of operations for the three and nine month periods ended September 30, 2011.

7



Note 8: Loan and Security Agreement

On March 9, 2009, the Company entered into a three year Loan and Security Agreement (as amended, the “Loan and Security Agreement”) with TD Bank, N.A. (“TD Bank”).     On December 1, 2010, the Company entered into the First Amendment and Modification to Loan and Security Agreement (the "First Amendment") with TD Bank.

Under the First Amendment, the Company has the ability, on or prior to the second anniversary of the First Amendment, and subject to a determination by the Company's Board of Directors authorizing such a transaction, to repurchase up to $5 million of its capital stock out of Qualified Cash (as such term is defined in the First Amendment), provided no Default or Event of Default (as such terms are defined in the Loan and Security Agreement) shall have otherwise occurred. In addition, under the First Amendment, the maturity date of the Loan and Security Agreement has been extended by one year (to March 8, 2013 from March 8, 2012) and, commencing March 8, 2012 and at all times thereafter, the unused line fee (usage fee) under the Loan and Security Agreement will reduce from one percent (1%) per annum to one-half of one percent (1/2%) per annum, in each case on the difference between $15 million and the sum of the average daily outstanding principal balance of cash advances under the revolving credit line and the average daily aggregate undrawn portion of all outstanding letters of credit for the preceding month.

The First Amendment also adjusts the applicable interest rate provisions under the Loan and Security Agreement such that commencing March 8, 2012 and at all times thereafter the terms “LIBOR Market Index Rate” and “LIBOR Rate” shall each be defined without regard to a one percent (1%) per annum minimum. The First Amendment also contains other customary representations, warranties, covenants and terms and conditions.

On February 25, 2011, the Company entered into the Second Amendment and Modification to Loan and Security Agreement (the "Second Amendment"). Under the Second Amendment, the maximum aggregate future purchase money indebtedness and capitalized lease obligations of the Company in respect of specific items of equipment was increased to $2.0 million from $0.25 million effective December 31, 2010. The Second Amendment also contains other customary representations, warranties, covenants and terms and conditions.

The Loan and Security Agreement (as amended) provides the Company with a revolving line of credit, the proceeds of which are to be used for general working capital purposes.  Under the terms of the Loan and Security Agreement, TD Bank has agreed to make revolving credit loans to the Company in an aggregate principal amount at any one time outstanding which, when combined with the aggregate undrawn amount of all unexpired letters of credit, does not exceed 85% of “Eligible Receivables” (as that term is defined in the Loan and Security Agreement), provided that in no event can the aggregate amount of the revolving credit loans and letters of credit outstanding at any time exceed $15 million.  The maximum aggregate face amount of letters of credit that may be outstanding at any time may not exceed $1.5 million.

Borrowings of revolving credit loans shall take the form of LIBOR rate advances with the applicable interest rate being the greater of 1% per annum or the LIBOR rate, plus 3.5% for any borrowings up to March 8, 2012. Borrowings on March 9, 2012 and thereafter shall bear interest at the LIBOR rate plus 3.5% per annum (i.e., without regard to a 1% per annum minimum).

In connection with the Loan and Security Agreement, the Company paid closing fees of $0.2 million to the lender.  Through March 7, 2012, the Company is also obligated to pay, on a monthly basis in arrears, an unused line fee (usage fee) equal to 1% per annum on the difference between $15 million and the average daily outstanding principal balance of cash advances under the revolving credit line plus the average daily aggregate undrawn portion of all outstanding letters of credit for the preceding month.  Effective March 8, 2012, the usage fee will be one-half of one percent (1/2%) per annum. In addition, the Company is required to pay an annual loan fee of $0.1 million.  During the three and nine month periods ended September 30, 2011, the Company incurred unused line fees of $0.04 million and $0.1 million, respectively. During the three and nine month periods ended September 30, 2010, the Company incurred unused line fees of $0.04 million and $0.1 million, respectively.

On April 22, 2009, the Company obtained from TD Bank and issued a letter of credit under the Loan and Security Agreement in the amount of $0.5 million to the landlord of the Company’s Heritage Labs facility as security for performance of the Company’s obligations under the lease.  The letter of credit had been automatically extended for additional periods of one year, but in no event shall the letter of credit be renewed beyond December 31, 2011.  Also, in December 2009, the Company opened a $0.1 million TD VISA credit card account to be used by Hooper Holmes Services medical records retrieval service line. The letter of credit and the credit card reduced the Company’s borrowing capacity under its revolving line of credit.  As of September 30, 2011, the Company’s borrowing capacity under the revolving line of credit totaled $14.4 million (which is 85% of Eligible Receivables) and there were no outstanding borrowings.

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The revolving credit loans are payable in full, together with all accrued and unpaid interest, on the earlier of March 8, 2013 or the date of termination of the loan commitments, termination being one of the actions TD Bank may take upon the occurrence of an Event of Default.  The Company may prepay any revolving credit loan, in whole or in part without penalty, with the amount of such prepayment available to be reborrowed, subject to compliance with the terms and conditions of the Loan and Security Agreement (as amended).  The Company may also terminate the Loan and Security Agreement, provided that on the date of such termination all of its obligations are paid in full.  The Company is subject to a fee equal to $0.1 million upon early termination of the Loan and Security Agreement.

As security for the Company’s full and timely payment and other obligations under the Loan and Security Agreement, the Company granted TD Bank a security interest in all existing and after-acquired property of the Company and its subsidiary guarantors, including its receivables (which are subject to a lockbox account arrangement), inventory and equipment.  As further security, the Company granted TD Bank a mortgage lien encumbering the Company’s corporate headquarters.  The aforementioned security interest and mortgage lien are collectively referred to herein as the “Collateral”.

Pursuant to the terms of the Loan and Security Agreement, TD Bank, in its sole discretion based upon its reasonable credit judgment, may (A) establish and change reserves required against Eligible Receivables, (B) change the advance rate against Eligible Receivables or the fair market value of the Company’s corporate headquarters, and (C) impose additional restrictions on the standards of eligibility for Eligible Receivables, any of which could reduce the aggregate amount of indebtedness that may be incurred under the Loan and Security Agreement.

The Loan and Security Agreement contains covenants that, among other things, restrict the Company’s ability, and that of its subsidiaries, to:

pay any dividends or distributions on, or redeem or retire any shares of any class of its capital stock or other equity interests;

incur additional indebtedness;

sell or otherwise dispose of any of its assets, other than in the ordinary course of business;

create liens on its assets;

enter into any sale and leaseback transactions; and

enter into transactions with any of its affiliates on other than an arm’s-length or no less favorable basis.

The Loan and Security Agreement contains a financial covenant that requires the Company to maintain a Fixed Charge Coverage Ratio (as defined in the Loan and Security Agreement), measured on a trailing 12-month basis, of no less than 1.1 to 1.0 as of the end of each of the Company’s fiscal quarters.  The fixed charge coverage ratio allows for the exclusion of unfinanced capital expenditures up to $5.5 million from the denominator of the calculation, provided the Company maintains pre-defined minimum cash balances at TD Bank on average for the 90 days ended as of the measurement date.  As of September 30, 2011, the Company’s average cash balances at TD Bank for the 90 days ended September 30, 2011 exceeded the pre-defined cash balance requirement under the fixed charge coverage ratio, thereby allowing all unfinanced capital expenditures to be excluded from the denominator of the fixed charge coverage ratio calculation.  As of September 30, 2011, the Company’s fixed charge coverage ratio measured on a trailing 12-month period was 5.4 to 1.0 and as such, the Company satisfied the financial covenant. However, there is no assurance that the Company will satisfy this financial covenant as the end of each fiscal quarter thereafter.
  
The failure of the Company or any subsidiary guarantor to comply with any of the covenants or the breach of any of its or their representations and warranties, contained in the Loan and Security Agreement, constitutes an Event of Default under the agreement.  In addition, the Loan and Security Agreement provides that “Events of Default” include the occurrence or failure of any event or condition that, in TD Bank’s sole judgment, could have a material adverse effect (i) on the business, operations, assets, management, liabilities or condition of the Company, (ii) in the value of or the perfection or priority of TD Bank’s lien upon the Collateral, or (iii) on the ability of the Company and its subsidiary guarantors to perform under the Loan and Security Agreement.

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The current challenging economic climate may lead to future reductions in revenues.  If revenues continue to decline compared to prior years, operating losses may continue to occur, and the Company may be required to take additional actions to further reduce costs, capital spending and restructure operations.  This would also reduce the Company's cash reserves and potentially require the Company to borrow under the Loan and Security Agreement with TD Bank. Furthermore, there is no guarantee that the Company's current and future cost reduction actions will generate the cost savings necessary to offset declining revenues.  If the Company is unsuccessful in implementing additional cost reduction initiatives and/or if revenues continue to decline at levels similar to or worse than that experienced in the current and prior years, the Company may fail to satisfy the financial covenant contained in the Loan and Security Agreement and therefore would be prohibited from borrowing under the Loan and Security Agreement.  Further, as provided in the Loan and Security Agreement, TD Bank may at its sole discretion request additional security, reduce availability or determine if negative events are Events of Default. These and other factors would adversely affect the Company's liquidity and its ability to generate profits in the future.


Note 9: Commitments and Contingencies

The Company has employment retention or change in control agreements with the executive officers of the Company for a one year period from the date a change in control occurs, as defined in the agreements.

On July 11, 2003, the Company received a determination from the Internal Revenue Service that one individual the Company contracted with as an independent contractor, should have been classified as an employee in 2002. This ruling also applied to any other individuals engaged by the Company under similar circumstances. The ruling stated that the Company may not be subject to adverse consequences as the Company may be entitled to relief under applicable tax laws (Section 530 of the Revenue Act of 1978). Management believes that the Company qualifies for relief under Section 530. To date, the Company has not received any further communication from the Internal Revenue Service.

In the past, some state agencies have claimed that the Company improperly classified its examiners as independent contractors for purposes of state unemployment and/or worker's compensation tax laws and that the Company was therefore liable for taxes in arrears, or for penalties for failure to comply with their interpretation of the laws.  There are no assurances that the Company will not be subject to similar claims in other states in the future.

    
Note 10: Litigation

On July 22, 2009, an individual named Nicolo Genovese filed suit in the Supreme Court of the State of New York, County of Suffolk in which he alleged, among other things, that an insurance company and numerous other corporate and individual defendants, including Hooper Evaluations, Inc. (which was part of the CED the Company sold in June 2008) and Hooper Holmes, Inc. violated various state laws in connection with the arranging of independent medical exams.  With respect to Hooper Evaluations, Inc. and certain other named defendants who were part of the CED, the Company has retained liability for this litigation following the sale of substantially all of the assets of the CED.  On October 26, 2009, a motion to dismiss the complaint was filed on behalf of the Company and the former CED entities.  The motion to dismiss was granted by order filed on September 7, 2011, and the case was dismissed with prejudice. On September 28, 2011, plaintiff filed a Notice of Appeal in the Appellate Division of the Supreme Court of the State of New York.
 The Company is a party to a number of other legal actions arising in the ordinary course of its business. In the opinion of management, the Company has substantial legal defenses and/or insurance coverage with respect to all of its pending legal actions. Accordingly, none of these actions is expected to have a material adverse effect on the Company’s liquidity, its consolidated results of operations or its consolidated financial position.

Note 11: Income Taxes

The Company recorded tax expense of $0.03 million and $0.08 million for the three and nine month periods ended September 30, 2011, respectively, reflecting certain state tax liabilities. No amounts were recorded for unrecognized tax benefits or for the payment of interest and penalties during the three and nine month periods ended September 30, 2011. For each of the three and nine month periods ended September 30, 2010, the Company recorded tax expense of $0.2 million. The tax expense recorded, including interest, for the three and nine month periods ended September 30, 2010 is primarily due to an additional accrual in one state for tax years 2007 and 2008, and the true-up of the 2009 tax provision for this state. No federal or state tax benefits were recorded relating to the current year loss, as the Company continues to believe that a full valuation allowance is required on its net deferred tax assets.

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In July 2008, the Company received notification from the Internal Revenue Service that it had completed its audits of the Company's tax returns for the years 2001 through 2006 with no adjustments. State income tax returns for the year 2006 and forward are subject to examination.

As of September 30, 2011, the Company has U.S. federal and state net operating loss carryforwards of approximately $84.7 million and $87.3 million, respectively. The net operating loss carryforwards, if unutilized, will expire in the years 2011 through 2031.

Prior to the passage of the Worker, Homeownership and Business Assistance Act of 2009 (the “2009 Act”), signed into law in the fourth quarter of 2009, corporations were allowed to carryback net operating losses two years and forward 20 years to offset taxable income. Under the 2009 Act, corporations can elect to carryback net operating losses incurred in either 2008 or 2009 to a profitable fifth year preceding the loss year. The net operating loss carried back is limited to 50% of the available taxable income for that year. The Company was able to carryback approximately $4.3 million of federal net operating losses incurred in 2008 to tax year 2003 and, in the fourth quarter of 2009, the Company filed an amended tax return to recover approximately $1.5 million of federal income tax previously paid. In February 2010, the Company received $1.5 million of cash related to the carryback claim, which included $0.02 million of interest.


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ITEM 2
Management's Discussion and Analysis of Financial Condition and Results of Operations

In this Report, the terms “Hooper Holmes,” “Company,” “we,” “us” and “our” refer to Hooper Holmes, Inc. and its subsidiaries.

Cautionary Statement Regarding Forward-Looking Statements

This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended (the "Exchange Act"), including, but not limited to, statements about our plans, strategies and prospects. When used in this Report, the words “expects,” “anticipates,” “believes,” “estimates,” “plans,” “intends,” “could,” “will,” “may” and similar expressions are intended to identify forward-looking statements.  These are statements that relate to future periods and include statements as to our operating results, revenues, sources of revenues, cost of revenues, gross margins, operating and net profits/losses, our new IT system and the expansion of certain service line offerings.

Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expected. These risks and uncertainties include, but are not limited to, risks related to customer concerns about our financial health, our liquidity, future claims arising from the sale of the CED, declines in our business, our competitive disadvantage, and our ability to successfully implement cost reduction initiatives. The section of our 2010 Annual Report on Form 10-K entitled “Risk Factors” and similar discussions in our other filings with the Securities and Exchange Commission (“SEC”) discuss these and other important risks that may affect our business, results of operations, cash flows and financial condition. Investors should consider these factors before deciding to make or maintain an investment in our securities. The forward-looking statements included in this Report are based on information available to us as of the date of this Report. We expressly disclaim any intent or obligation to update any forward-looking statements to reflect subsequent events or circumstances.

Overview

Our Company was founded in 1899. We are a publicly-traded New York corporation whose shares of common stock are listed on the NYSE Amex Stock Exchange.  Our corporate headquarters are located in Basking Ridge, New Jersey. Over the last 40 years, our business focus has been on providing health risk assessment services.  We currently engage in several service lines that are managed as one division:  the Health Information Division.

Our Health Information Division (HID) consists of the following service lines:

Portamedic - performs paramedical and medical examinations of individuals, primarily on behalf of insurance companies in connection with the offering or rating of insurance coverage (mainly life insurance), along with medical examinations of health plan participants in order to provide medical information on plan members to the plan sponsors;

Heritage Labs - performs tests of blood, urine and oral fluid specimens, primarily generated in connection with the paramedical exams and wellness screenings performed by our Portamedic and Health & Wellness service lines, and assembles and sells specimen collection kits;

Health & Wellness - collects health information via on-site biometric screenings, self-collection laboratory test kits and health risk assessments for health management companies, including wellness companies, disease management organizations and health plans; and

Hooper Holmes Services - provides telephone interviews of insurance candidates, retrieval of medical records and inspections, risk management solutions and underwriting services for simplified issue products and products requiring full underwriting.

Our Portamedic paramedical examination services accounted for 64.9% and 69.8% of revenues for the three month periods ended September 30, 2011 and 2010, respectively, and 68.7% and 72.7% of revenues for the nine month periods ended September 30, 2011 and 2010, respectively. As a provider of health risk assessment services to the insurance industry, our business is subject to seasonality, with third quarter sales typically dropping below the other quarters due to the decline in activity typically experienced by the insurance industry during the summer months.

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Leadership Transition

New senior managerial talent has been brought into our Company to strengthen business performance. Ransom J. Parker was appointed President and CEO in September 2010. Mr. Parker is a senior executive, director, and private equity investor with considerable experience in operations and management, sales and marketing, and healthcare technology. In January 2011, Lori Gorman was appointed Chief Operations Officer. In the prior year, Ms. Gorman demonstrated success in improving operational performance and reducing costs in three of the Company's service lines. In January 2011, Anthony Mendicino was appointed Senior Vice President for Risk Assessment Sales, a newly-created position responsible for the sale of all products and services to the insurance industry. Mr. Mendicino joined the Company from Siemens Medical Solutions USA, a leading provider of software and medical equipment to the healthcare industry. In October 2011, Susheel Jain was appointed Senior Vice President for Health Care and is responsible for sales, business development, product strategy and account management for the Company's Health & Wellness service line. Previously, Mr. Jain served as Vice President at WellPoint, Inc., one of the largest health benefits companies in the United States, where he was responsible for developing new care management services, including integrated wellness and incentive solutions.
 
Highlights for the Three and Nine Month Periods Ended September 30, 2011

The Company
    
Financial Results for the Three Month Period Ended September 30, 2011

For the three month period ended September 30, 2011, consolidated revenues totaled $38.2 million, a 5.4% decline from the corresponding prior year period. Our gross profit totaled $9.5 million for the three month period ended September 30, 2011 versus $10.3 million in the comparable period of the prior year. Our gross profit percentage was 24.8% for the three month period ended September 30, 2011, a 70 basis point reduction compared to a gross profit percentage of 25.5% for the three month period ended September 30, 2010, primarily attributable to gross profit declines in our Portamedic service line. Included in the results (cost of operations) for the three month period ended September 30, 2011, is a credit of $0.6 million relating to a refund received from a supplier pertaining to improperly charged sales tax on purchased materials. Had this credit not been recorded in the three month period ended September 30, 2011, our gross profit percentage would have declined to 23.2% from 25.5% for the three month period ended September 30, 2010.

SG&A expenses were $11.0 million in the three month period ended September 30, 2011, an increase of $0.4 million, or 3.7%, in comparison to the three month period ended September 30, 2010. During the three month period ended September 30, 2011, restructuring charges totaled $0.02 million, consisting primarily of severance costs. Included in SG&A for the three month period ended September 30, 2011, is a charge of $0.2 million relating to the write-off of certain software that was under development. The Company determined that the development to date would not support the intended functionality of the Company's ordering processing applications. Results for the three month period ended September 30, 2010 included restructuring charges totaling $0.7 million, consisting of severance related to the resignation of our former CEO and cost reductions associated with our Portamedic and Hooper Holmes Services service lines.

Our operating loss from continuing operations for the three month period ended September 30, 2011 was $1.5 million compared to a $1.0 million loss for the comparable prior year period.

For the three month period ended September 30, 2011, we incurred a net loss from continuing operations of $1.3 million, or $0.02 per share on both a basic and diluted basis, compared to net loss of $1.2 million, or $0.02 per share on both a basic and diluted basis, for the comparable prior year period. Included in our results for the three month period ended September 30, 2011 is a $0.2 million gain, in Other income (expense), representing the reversal of a reserve previously established for interest and penalties associated with certain state unclaimed property matters.

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Financial Results for the Nine Month Period Ended September 30, 2011

For the nine month period ended September 30, 2011, consolidated revenues totaled $116.7 million, a 5.1% decline from the corresponding prior year period. Our gross profit totaled $29.5 million for the nine month period ended September 30, 2011 versus $32.2 million in the comparable period of the prior year. Our gross profit percentage was 25.3% for the nine month period ended September 30, 2011, a 90 basis point decline compared to a gross profit percentage of 26.2% for the nine month period ended September 30, 2010. Included in the results for the nine month period ended September 30, 2011, is a credit of $0.5 million recorded in cost of operations relating to a refund received from a supplier pertaining to improperly charged sales tax on purchased materials. Had this credit not been recorded in the nine month period ended September 30, 2011, our gross profit percentage would have declined to 24.8% from 26.2% for the nine month period ended September 30, 2010.

SG&A expenses were $32.4 million in the nine month period ended September 30, 2011, a decline of $0.9 million in comparison to the nine month period ended September 30, 2010. During the nine month period ended September 30, 2011, restructuring charges totaled $0.1 million, consisting primarily of severance and branch office closure costs. Included in SG&A for the nine month period ended September 30, 2011, is a charge of $0.2 million relating to the write-off of certain software that was under development. The Company determined that the development to date would not support the intended functionality of the Company's ordering processing applications. Results for the nine month period ended September 30, 2010 included restructuring charges totaling $0.9 million, consisting of severance related to the resignation of our former CEO and cost reductions related to our Portamedic and Hooper Holmes Services service lines.

Our operating loss from continuing operations for the nine month period ended September 30, 2011 was $3.0 million compared to a $2.0 million loss for the comparable prior year period.

For the nine month period ended September 30, 2011, we incurred a net loss from continuing operations of $3.0 million, or $0.04 per share on both a basic and diluted basis, compared to a net loss of $0.7 million, or $0.01 per share on both a basic and diluted basis, for the comparable prior year period. Included in our results for the nine month period ended September 30, 2011 is a $0.2 million gain representing the reversal of a reserve previously established for interest and penalties associated with certain state unclaimed property matters. Included in our results for the nine month period ended September 30, 2010 is a $1.6 million gain representing the reversal of a reserve previously established for interest and penalties associated with a state unclaimed property matter for which the audit period had lapsed.

For the remainder of 2011, we expect to continue our investments in new systems such as the deployment of our iParamed e-Exam, along with launching our new website to simplify customer ordering and tracking. We will continue to invest in our employees, both new and existing, through strategic hiring and pay-for-performance plans that will enable us to attract and retain talented employees. Although we will be investing in targeted initiatives to improve revenue, we will continue to manage our baseline costs efficiently. We believe the impact of these investments will become evident during the fourth quarter of 2011, as demonstrated by a reduced rate of revenue decline, while positioning the Company for sustained growth and profitability in 2012.

Portamedic

In the quarter ended September 30, 2011, Portamedic revenues decreased approximately 12.0% in comparison to the prior year period. Our revenue decline is primarily attributable to a decline in completed examinations in the third quarter 2011 of 8.6% compared to the third quarter of 2010 and a 4.3% reduction in the average revenue per paramedical examination. We continue to believe that achieving acceptable profitability levels will require top-line revenue growth, including the reversal of past revenue declines. Although we have contracts or billing approvals with over 90% of the insurance carriers in the marketplace, the number of paramedical examinations we complete on life insurance applicants continues to decline. The rate of decline in completed examinations was 8.6% in the third quarter of 2011, 11.7% for the full year 2010 and 14.2% for the third quarter of 2010 as compared to the comparable prior year periods. In order to reverse our decline in completed examinations, we are taking steps to achieve greater sales success with local agents, brokers, direct marketers and insurance carriers.

The general market for Portamedic's services has steadily declined.  For example, according to LIMRA, a life insurance industry research organization, there were approximately 9 million applications for life insurance completed in the United States in 2009, compared to approximately 17 million applications in 1985.  The U.S. Life Insurance Application Index maintained by MIB Solutions, a life insurance industry research organization, declined 0.3% in the quarter ended September 30, 2011 compared to the prior year period and 1.2% for the full year 2010 compared to 2009. Notwithstanding these declines, we believe that the market continues to offer attractive opportunities to a company that can sell its services effectively and distinguish itself from its competitors.


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We have taken the following steps to increase our market share and improve top-line revenue:

In early 2011, we completed sales leadership changes in both of our insurance carrier and field sales organizations. In addition, we are taking steps to strengthen our national and local sales forces, including recruiting experienced sales leaders and improving sales training.

We are continuing the rollout of our iParamed Solutions, a new technology platform that improves underwriting accuracy and requires only "one touch" with an applicant. The iParamed platform delivers a complete, digital case file for any life insurance applicant, sending structured data into our customers' underwriting or workflow systems. We believe iParamed will help our customers place more business faster, and has the potential to significantly reduce our customers' total cost of underwriting. As of September 30, 2011, we deployed 855 iParamed-equipped netbooks to our examiners, in 82 Portamedic branch offices in 47 states. We expect this rollout to continue throughout 2011 and into 2012.

We have introduced new, one-stop services for customers who bring most insurance products to market: brokers, direct marketing organizations, broker dealers, and producer groups. Our national service center in Allentown, Pennsylvania now gives these customers a single point of contact for application quality assurance, case management service, application packet processes, and custom work flow processes.

We are developing a new website, integrated with our back end operations, to make it easier for Portamedic customers to enter orders and track order status. We believe that this website will increase customer satisfaction. We expect to deploy this new website to our Portamedic customers in the fourth quarter of 2011, and eventually to extend this website to facilitate the ordering and status of all of our risk assessment services.

We have implemented operational improvements that have reduced the average amount of time required to complete an insurance exam. We have extended the weekday hours of operation of Portamedic's Dallas-based Managed Scheduling Center to 11:00 p.m. eastern time, and Saturday until 5:00 p.m. We developed and introduced Instant Scheduling, a service which is being utilized by many local producers. As a result of these and other changes, we estimate that Portamedic's average time to schedule and complete an insurance exam is two to four calendar days faster than in 2009, giving Portamedic a speed advantage that is important to local producers.

In an effort to improve the speed, accuracy and consistency of services provided to our Portamedic customers, we decided in December 2008 to begin the development of a new IT system for processing customer orders. Based on our current project timetable, this system is scheduled for completion during the first quarter of 2012 and is now expected to cost $3.9 million, including implementation costs. The $3.9 million represents a change from our previous estimate of $3.2 million and is primarily due to the incorporation of additional specifications and functionality required to meet the needs of our customers. We spent approximately $1.6 million as of December 31, 2010, an additional $1.3 million during the nine months ended September 30, 2011, with the remaining $1.0 million expected to be incurred during the remainder of 2011. We believe this new IT system will enhance the quality of service to our customers, while improving productivity and decreasing future cash outlay.

We have successfully completed our second annual SAS70 Type II engagement, a third-party review of our IT processes and procedures for handling customer data. We believe this review gives customers confidence in our information controls, information security and technology management processes.
 
Although the number of paramedical examinations Portamedic performs continues to decline, we believe that we are a market leader in the industry.  We also believe that the steps we are taking to improve our selling ability and the quality and speed of our services, will enable us to reduce the rate of decline experienced in the last several years.  However, life insurance market conditions in 2011 are expected to remain challenging: according to a survey of 70 industry leaders conducted by LIMRA in early December 2010, 59% of insurance executives believe overall individual life insurance sales will remain flat in 2011, and there cannot be any assurance that we will be able to increase our market share.

Heritage Labs

Heritage Labs services consist principally of performing tests of blood, urine and oral fluid specimens, and the assembly and sale of kits used in the collection and transportation of such specimens to its lab facility. Heritage Labs revenues in the third quarter of 2011 of $3.2 million decreased 3.7% in comparison to the prior year period. In the third quarter of 2011, approximately 60% of Heritage Labs revenue came from lab testing and 40% came from the sale of specimen kits.

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Most of Heritage Labs revenue originates from paramedical exam companies (including Portamedic), and therefore Heritage Labs is affected by the same negative market trends affecting Portamedic, namely the decline in the number of life insurance applications. In response, Heritage Labs has taken the following steps to attempt to expand its market share and increase revenues:

During the first quarter of 2011, Heritage Labs appointed Gurmukh Singh, M.D. as Lab Director. Heritage Labs also appointed Patricia A. Thomas, M.D. as Assistant Lab Director. Dr. Singh will oversee the day-to-day pathology-related matters and Dr. Thomas will serve in an advisory capacity with a focus on potential new lab services.

Heritage Labs has announced a collaboration with MIB Solutions to help insurers better evaluate excess mortality risk in their book of new business. By incorporating specifically identified laboratory results from Heritage Labs, MIB Solutions is able to provide clearer insights into business exceptions and risk concentrations across every risk class to help fine tune underwriting performance. We believe this will be the first of several collaborative efforts between Heritage Labs and MIB Solutions to help insurers better manage mortality risk, and believe this will lead to increased lab testing business.

We are developing a "risk score" methodology to help our insurance clients better understand the mortality implications between and among interactions of multiple tests related to specific disease states. We believe that the mortality data we are providing are unique and more complex than the data being provided by our competitors. We continue to use sophisticated data modeling to gain a better understanding of the true mortality consequences of the laboratory tests that we provide to the insurance industry.

Heritage Labs received a Certificate of Registration in May 2010 and is now an ISO 13485:2003 registered company. The certification means that Heritage Labs has passed all of the audit requirements and is officially recognized as being a provider of medical devices and related services that consistently meet customer and regulatory requirements. The certification also means that Heritage Labs has developed, implemented and maintained a quality management system that focuses on providing safe and effective medical devices. ISO 13485 is currently recognized by the European Union, the United States, Canada, Japan, and Taiwan, among others.

Heritage Labs is marketing self-collected finger stick blood test kits directly to customers which can be used to test hemoglobin A1c.  The hemoglobin A1c test is particularly important for diabetics, who should regularly monitor their hemoglobin A1c levels.  Heritage Labs uses two blood testing methods for hemoglobin A1c, one for testing whole blood specimens and the other for testing dried blood spots.  The test kits are currently available in retail locations nationwide.

While we intend for these measures to increase our market share and revenues, there can be no assurance we will achieve those results. We believe that, as a result of the initiatives noted above, along with Portamedic revenue improvements, we may achieve future growth at Heritage Labs.

Health & Wellness

Our Health & Wellness service line recorded revenues of approximately $5.7 million in the third quarter of 2011, an increase of $2.0 million, or 55.1%, from the prior year period, primarily attributable to new customer revenue, along with an increased number of screenings from existing customers. In the third quarter of 2011, we performed approximately 111,000 health screenings. In the third quarter of 2010, we performed approximately 72,000 health screenings. During the third quarter of 2011, we provided our services to 50 health management companies, up from 37 health management companies in the third quarter of 2010. We have conducted screening events in every state in the U.S. as well as the District of Columbia and Puerto Rico. To date, we have certified approximately 2,900 of the examiners in our network to be “wellness certified” examiners.

Health & Wellness services include event scheduling, provision and fulfillment of all supplies (e.g., examination kits, blood pressure cuffs, stadiometers, scales, centrifuges, lab coats, bandages, etc.) at screening events, event management, biometric screenings (height, weight, body mass index, hip, waist, neck, pulse, blood pressure), blood draws via venipuncture or finger stick, lab testing, participant and aggregate reporting, data processing and data transmission. Heritage Labs does all of the testing on the venipuncture samples we collect at health and wellness screenings. We believe that our key market advantages are our ability to screen both individuals and groups in every jurisdiction in the U.S. using a variety of screening methods.
    
In October 2011, Susheel Jain was appointed Senior Vice President for Health Care and is responsible for sales, business development, product strategy and account management for the Health & Wellness service line. Previously, Mr. Jain served as Vice President at WellPoint, Inc., one of the largest health benefits companies in the United States, where he was responsible for developing new care management services, including integrated wellness and incentive solutions.

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In addition to health screenings, our Health & Wellness service line has expanded its offerings to include:

Diabetes Know Now!, a health awareness platform to combat diabetes which combines an online risk assessment and at-home diabetes test kit assembled and sold by Heritage Labs. We believe Diabetes Know Now! is a novel and efficient way to target diabetes screenings. Diabetes Know Now! improves the efficiency and effectiveness of our customers' programs by only completing blood tests on targeted groups that are at the highest risk for diabetes.

Hooper Holmes OnSitesm, a face-to-face, on-premises health coaching service for work locations with most any number of employees. The service is delivered by specially trained Health Champions many of whom are physical therapists, personal trainers and nutritionists. We believe OnSite is an important addition to our service line because it should better enable our customers to motivate behavior change among participants.

We believe that we are well-positioned to capture a significant share of the health and care management market served by Health & Wellness.  However, the success of Health & Wellness will depend in part upon the success of our customers' health and care management initiatives with employers.  If the return on investment in these initiatives is not sufficiently high, our Health & Wellness business may not reach its full potential.  Notwithstanding, we believe we are well positioned to capitalize on this opportunity given our Company’s assets, including Heritage Labs, our proprietary Health & Wellness IT system, and our network of certified examiners.

Hooper Holmes Services

Hooper Holmes Services revenues for the third quarter 2011 were $4.9 million, a decrease of 13.1% in comparison to the prior year period.

Health Information Services (which includes our attending physician statement “APS” retrieval services, inspection reporting and our physicians information line “PIL”) revenues totaled $2.5 million in the third quarter of 2011, a decrease of 11.6% in comparison with the prior year period. This decrease in revenue is primarily due to a decline in both the number of APS/PIL units performed and average price per unit during the third quarter of 2011 as compared to the prior year period. Revenues from our risk management and underwriting services decreased 18.3% in the third quarter of 2011 to $0.9 million compared to the prior year period, primarily due to a decline in revenue from a few of our larger customers. Consumer Services includes our tele-underwriting/interviewing services. Revenues from Consumer Services for the third quarter of 2011 totaled $1.0 million, a decline of 17.5% as compared to the prior year period. The decrease in revenue is primarily due to a decline in the number of tele-underwriting/interviewing units completed of 19.3% as compared to the third quarter of 2010.

Key Financial and Other Metrics Monitored by Management

In our periodic reports filed with the SEC, we provide certain financial information and metrics about our service lines and information that our management uses in evaluating our performance and financial condition. Our objective in providing this information is to help our shareholders and investors generally understand our overall performance and assess the profitability of our service lines, and our prospects for future net cash flows.

In the third quarter of 2011, the metrics which we monitored included:

the number of paramedical examinations performed by Portamedic;

the average revenue per paramedical examination;

time service performance, from examination order to completion;

the MIB Life Index data, which represents an indicator of the level of life insurance application activity and LIMRA (a life insurance industry research organization) which tracks the number of completed life insurance applications;

the number of health screenings completed by Health & Wellness;

the number of tele-interviewing/underwriting reports we generate;

the number of specimens tested by Heritage Labs;

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the average revenue per specimen tested;

budget to actual performance at the branch level as well as in the aggregate; and

customer and product line profitability.

Certain of the above-cited metrics are discussed in the comparative discussion and analysis of our results of operations that follows.

Results of Operations    
    
Comparative Discussion and Analysis of Results of Operations for the three and nine month periods ended September 30, 2011 and 2010

The table below sets forth our revenue by service line for the periods indicated.

 
 
 (in thousands)
 
For the Three Months Ended September 30,
 
For the Nine Months Ended September 30,
 
 
2011
 
2010
 
% Change
 
2011
 
2010
 
% Change
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Portamedic
 
$
24,762

 
$
28,152

 
(12.0
)%
 
$
80,152

 
$
89,355

 
(10.3
)%
 
Heritage Labs
 
3,164

 
3,285

 
(3.7
)%
 
10,331

 
10,043

 
2.9
 %
 
Health & Wellness
 
5,710

 
3,681

 
55.1
 %
 
11,680

 
8,521

 
37.1
 %
 
Hooper Holmes Services
 
4,944

 
5,687

 
(13.1
)%
 
15,931

 
16,615

 
(4.1
)%
 
   Subtotal
 
38,580

 
40,805

 
 
 
118,094

 
124,534

 
 
 
Intercompany eliminations(a)
 
(423
)
 
(459
)
 
 
 
(1,432
)
 
(1,556
)
 
 
 
   Total
 
$
38,157

 
$
40,346

 
(5.4
)%
 
$
116,662

 
$
122,978

 
(5.1
)%

(a) represents intercompany sales from Heritage Labs to Portamedic

Revenues

Consolidated revenues for the three month period ended September 30, 2011 were $38.2 million, a decline of $2.2 million, or 5.4%, from the prior year period. For the nine month period ended September 30, 2011, our consolidated revenues were $116.7 million compared to $123.0 million in the corresponding period of the prior year. As explained in greater detail below, similar market forces influenced the revenues and operating results of our service lines throughout the three and nine month periods ended September 30, 2011.

Portamedic

Portamedic revenues in the third quarter of 2011 were $24.8 million, a decrease of $3.4 million, or 12.0%, compared to the prior year period. For the nine month period ended September 30, 2011, revenue decreased to $80.2 million compared to $89.4 million for the same period of the prior year, or 10.3%. The decline in Portamedic revenues reflects the net impact of:

decreased paramedical examinations performed in the third quarter of 2011 of approximately 8.6% (286,000 in the third quarter of 2011, or 4,473 per day, vs. 313,000 in the third quarter of 2010, or 4,887 per day), and in the nine month period ended September 30, 2011 of approximately 7.2% (931,000 in the nine month period ended September 30, 2011, or 4,850 per day, vs. 1,003,000 in the nine month period ended September 30, 2010, or 5,253 per day); and

lower average revenue per paramedical examination in the third quarter of 2011 of approximately 4.3% as compared to the third quarter of 2010 ($86.37 in the third quarter of 2011 vs. $90.22 in the third quarter of 2010), and in the nine month period ended September 30, 2011, a lower average revenue per paramedical examination of approximately 3.7% ($86.07 in the nine month period ended September 30, 2011 vs. $89.37 in the nine month period ended September 30, 2010).

The reduction in the number of paramedical examinations and related services performed in the third quarter and nine months

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ended September 30, 2011 is primarily attributable to a decline in life insurance application activity at several of our large customers and the continued weakness of the U.S. economy.
 

Heritage Labs

Heritage Labs revenues in the third quarter of 2011 were $3.2 million, a decrease of $0.1 million, or 3.7%, compared to the prior year period primarily due to a 6.3% decrease in revenue from lab testing, offset by slightly improved revenue from our kit assembly service line.

For the nine month period ended September 30, 2011, revenue increased to $10.3 million compared to $10.0 million for the same period of the prior year, or 2.9%. This increase is attributable to a 1.3% increase in lab testing along with a 5.2% increase in our kit assembly service line.

During the third quarter of 2011, revenue from lab testing (approximately 60% of total Heritage Labs revenue in the third quarter of 2011) decreased 6.3% in comparison to the prior year period. For the nine month period ended September 30, 2011, revenue from lab testing increased 1.3% in comparison to the prior year period. Heritage Labs tested 13.2% fewer specimens compared to the prior year period (112,000 in the third quarter of 2011 vs. 129,000 in the third quarter of 2010), and 3.6% fewer specimens in the first nine months of 2011 compared to the same period in 2010 (375,000 vs. 389,000). Since most Heritage lab testing originates from a Portamedic exam, Heritage is affected by the same negative market trends affecting Portamedic, namely the decline in life insurance applications. Heritage Labs average revenue per specimen tested increased in the third quarter of 2011 compared to the prior year period ($16.92 in the third quarter of 2011 vs. $15.69 in the third quarter of 2010), and in the first nine months of 2011 compared to the same period in 2010 ($16.31 in the nine month period ended September 30, 2011 vs. $15.55 in the nine month period ended September 30, 2010). These increases in average revenue per specimen tested are primarily due to product mix.

Revenue from lab kit assembly (approximately 40% of Heritage Labs revenue in the kits in the third quarter of 2011) was $1.3 million, and basically flat in comparison to the prior year results. For the nine month period ended September 30, 2011, specimen kit revenue increased to $4.2 million compared to $4.0 million for the same period of the prior year, or 5.2%. This increase is primarily due to increased demand from two Heritage Labs customers.

Approximately 75-80% of total specimens tested by Heritage Labs originate from a Portamedic paramedical exam or a Health & Wellness screening.
    
Health & Wellness

Health & Wellness revenues in the third quarter of 2011 were $5.7 million, an increase of $2.0 million, or 55.1%, compared to the prior year period. For the nine month periods ended September 30, 2011 and 2010, revenues totaled $11.7 million and $8.5 million, respectively. Health & Wellness performed approximately 111,000 health screenings in the third quarter of 2011. For the nine month period ended September 30, 2011, we performed approximately 221,000 health screenings. In the third quarter of 2010, Health & Wellness completed approximately 72,000 health screenings. For the nine months ended September 30, 2010, we completed approximately 159,000 health screenings. Our revenue increase in the three and nine month periods ended September 30, 2011 (when compared to the prior year periods) is primarily attributable to new customer revenue, along with an increased number of screenings from existing customers.

During the third quarter of 2011, we provided our services to 50 health management companies, up from 37 in the third quarter of 2010. We have conducted screening events in every state in the U.S. as well as in the District of Columbia and Puerto Rico. To date, we have certified approximately 2,900 of the examiners in our network to be “wellness certified” examiners.

Hooper Holmes Services

Hooper Holmes Services revenues for the third quarter of 2011 were $4.9 million, a decrease of 13.1% from the prior year period. For the nine month periods ended September 30, 2011 and 2010, revenues totaled $15.9 million and $16.6 million, respectively.

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Health Information Services revenue totaled $3.1 million in the third quarter of 2011, a decrease of $0.3 million, or 9.9%, compared to the prior period, and decreased 4.6% to $9.4 million in the nine months ended September 30, 2011 as compared to the prior year period. Revenue from our APS retrieval and PIL decreased 11.6% to $2.5 million in the third quarter of 2011 as compared to the prior year period primarily due to a decrease of 7.5% in the number of units performed during the third quarter as compared to the prior year period. A decrease of 4.4% in the average price per unit also contributed to the decline in revenue for the third quarter of 2011 as compared to the prior year period. During the nine month period ended September 30, 2011, revenue from our APS retrieval and PIL totaled decreased 3.9% in comparison to the prior year period. This decline in revenue is primarily due to a 4.0% decrease in average price per unit as the number of units performed in the nine month periods ended September 30, 2011 and 2010 were consistent. Inspection and Motor Vehicle Report ("MVR") reporting revenue totaling $0.6 million in the third quarter of 2011 and declined 1.6% as compared to the prior year period. For the nine month period ended September 30, 2011, inspection and MVR reporting revenue declined 7.7% to $1.7 million as compared to the prior year period.

Health Risk Analytics includes our risk management and underwriting services. Revenues decreased 18.3% in the third quarter of 2011 to $0.9 million compared to the prior year period primarily due to a decline in revenue from several large customers. For the nine months ended September 30, 2011, revenue increased 1.5% to $3.0 million primarily due to increased revenue from one of our larger customers, offset to some extent, by decreased revenue from another of our larger customers.

Consumer Services includes our tele-underwriting/interviewing services. Revenues from Consumer Services for the third quarter of 2011 decreased 17.5% to $1.0 million as compared to the prior year period. For the nine month period ended September 30, 2011 revenues decreased 7.6% to $3.5 million as compared to the prior year period. The decrease in revenue is primarily due to a decline in the number of tele-underwriting/interviewing units completed of 19.3% as compared to the third quarter of 2010, and 10.5% as compared to the first nine months of 2010. The average price per unit for the three and nine month periods ended September 30, 2011 increased 2.2% and 3.3%, respectively, as compared to the prior year periods.

Cost of Operations

Consolidated cost of operations amounted to $28.7 million for the third quarter of 2011, compared to $30.1 million for the prior year period. For the nine months ended September 30, 2011, cost of operations was $87.2 million compared to $90.8 million for the nine months ended September 30, 2010. The following table shows cost of operations as a percentage of revenues for the corresponding service lines.

(in thousands)
 
For the Three Months Ended September 30,
 
For the Nine Months Ended September 30,
 
 
2011
 
As a % of
Revenues
 
2010
 
As a % of
Revenues
 
2011
 
As a % of
Revenues
 
2010
 
As a % of
Revenues
Portamedic/Health & Wellness
 
$
22,981

 
75.4
%
 
$
23,932

 
75.2
%
 
$
69,465

 
75.6
%
 
$
72,281

 
73.8
%
Heritage Labs
 
2,124

 
67.1
%
 
2,027

 
61.7
%
 
6,883

 
66.6
%
 
6,372

 
63.4
%
Hooper Holmes Services
 
4,002

 
80.9
%
 
4,583

 
80.6
%
 
12,244

 
76.9
%
 
13,570

 
81.7
%
 Subtotal
 
29,107

 

 
30,542

 
 
 
88,592

 

 
92,223

 
 
Intercompany eliminations (a)
 
(422
)
 

 
(478
)
 
 
 
(1,435
)
 

 
(1,470
)
 
 
     Total
 
$
28,685

 
75.2
%
 
$
30,064

 
74.5
%
 
$
87,157

 
74.7
%
 
$
90,753

 
73.8
%

(a) represents intercompany cost of operations pertaining to sales from Heritage Labs to Portamedic

The decrease in the consolidated cost of operations in dollars for the three and nine month periods ended September 30, 2011 compared to the prior year periods was primarily attributable to lower cost of operations in our Portamedic service line, which was attributable to reduced revenue levels. Cost of operations for Portamedic for the three and nine month periods ended September 30, 2011, includes a credit of $0.6 million and $0.5 million, respectively, relating to a refund received from a supplier pertaining to improperly charged sales tax on purchased materials. The decrease in Portamedic cost of operations was partially offset by higher cost of operations in Heritage Labs and Health & Wellness due to increased revenues. In addition, Hooper Holmes Services cost of operations declined as a result of cost reduction actions implemented during the past twelve months.

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As a percentage of revenues, cost of operations increased to 75.2% and 74.7% for the three and nine month periods ending September 30, 2011, compared to 74.5% and 73.8% in the comparable prior year periods, respectively. Consolidated cost of operations as a percentage of revenues for the three and nine month periods ended September 30, 2011, excluding the $0.6 million and $0.5 million credit, respectively, noted above, would have been 76.8% and 75.2%, respectively. The increase in cost of operations as a percentage of revenue is primarily attributable to our Portamedic service line. A significant percentage of costs associated with our Portamedic service line are fixed and, therefore, did not decrease as revenues declined.

Selling, General and Administrative Expenses

(in thousands)
 
For the Three Months Ended September 30,
 
Increase
 
For the Nine Months Ended September 30,
 
Decrease
 
 
2011
 
2010
 
2011 vs. 2010
 
2011
 
2010
 
2011 vs. 2010
Selling, general and administrative expenses
 
$
11,002

 
$
10,607

 
$
395

 
$
32,438

 
$
33,292

 
$
(854
)

Consolidated SG&A expenses for the three month period ended September 30, 2011 increased $0.4 million compared to the comparable period. The increase is primarily attributable to increases of:

Sales salaries and expenses totaling $0.2 million;
Incentive compensation expense totaling $0.3 million;
Corporate salaries and expenses for the Training and IT departments, totaling $0.3 million;
Health insurance costs and employee paid time off accrual totaling $0.1 million,
Recruiting costs associated with certain executive level and IT positions totaling $0.1 million, and
Write-off of certain order processing application software totaling $0.2 million.

These increases in SG&A were offset by reduced:

Depreciation expense of IT systems and hardware and accelerated depreciation expense related to the reduction of the estimated useful life of our current customer service order tracking systems, which totaled $0.3 million;    
Administrative headcount reductions at Hooper Holmes Services and Heritage Labs, totaling $0.2 million,
Outside legal fees and workers compensation costs totaling $0.1 million, and
Reduced strategic initiative consulting costs totaling $0.2 million.

Consolidated SG&A expenses for the nine month period ended September 30, 2011 decreased $0.9 million compared to the comparable period. This decrease is primarily attributable to reductions of:

Depreciation expense of IT systems and hardware and accelerated depreciation expense related to the reduction of the estimated useful life of our current customer service order tracking systems, which totaled $1.3 million;
Administrative headcount reductions and expenses for Portamedic, Hooper Holmes Services and Heritage Labs, totaling $1.1 million, and
Outside legal fees, employee paid time off accrual and workers compensation costs totaling $0.4 million, and
Strategic initiative consulting fees totaling $0.2 million.

These decreases in SG&A were offset by increases of:

Incentive compensation expense totaling $0.9 million;
Corporate salaries and expenses for the Training and IT departments, totaling $0.5 million;
Sales salaries and expenses totaling $0.3 million;
Health insurance costs $0.1 million, and
Recruiting costs associated with certain executive level and IT positions totaling $0.2 million, and
Write-off of certain order processing application software totaling $0.2 million.

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Restructuring

For the three and nine month periods ended September 30, 2011, we recorded restructuring charges of $0.02 million and $0.1 million, respectively. These 2011 charges consisted primarily of severance and branch office closure costs. Restructuring charges for the three and nine month periods ended September 30, 2010 were $0.7 million and $0.9 million, respectively, and consisted of severance related to the resignation of our former CEO and employee severance associated with cost reduction actions taken in connection with our Portamedic and Hooper Holmes Services service lines.

Operating Loss from Continuing Operations

Our consolidated operating loss from continuing operations for the three month period ended September 30, 2011 was $1.5 million, or 4.1% of consolidated revenues, compared to a consolidated operating loss for the three month period ended September 30, 2010 of $1.0 million, or 2.5% of consolidated revenues. For the nine month period ended September 30, 2011, our consolidated operating loss from continuing operations was $3.0 million, or 2.6% of consolidated revenues, compared to a consolidated operating loss from continuing operations for the nine month period ended September 30, 2010 of $2.0 million, or 1.6% of consolidated revenues. Our consolidated operating loss from continuing operations for the three and nine month periods ended September 30, 2011 include a reduction of $0.6 million and $0.5 million, respectively, in cost of operations relating to a refund from a supplier pertaining to improperly charged sales tax on purchased materials.

Other Income (Expense)
        
Interest income for the three month period ended September 30, 2011 was $0.02 million compared to $0.03 million for the prior year period. For the nine month period ended September 30, 2011, interest income was $0.05 million compared to $0.1 million for the prior year period. The decrease for the three and and nine month periods ended September 30, 2011 is due to lower cash balances and a lower rate of return.

Other income (expense), net for the three and nine months ended September 30, 2011 was a net gain of $0.2 million and $0.1 million, respectively and consisted of bank credit facility fees, offset by a credit of $0.3 million primarily related to the reversal of accrued interest and penalties resulting from entering into voluntary compliance agreements with 12 states relating to unclaimed property. Other (expense) income, net for the three months ended September 30, 2010 was a net expense of $0.1 million and consisted of bank credit facility fees. For the nine month period ended September 30, 2010, other (expense) income was a net gain of $1.4 million and included bank credit facility fees, offset by a gain of $1.6 million representing the reversal of a reserve previously established for interest and penalties associated with a state unclaimed property matter for which the audit period has lapsed.

Income Taxes

We recorded a net tax expense of $0.03 million and $0.08 million for the three and nine month periods ended September 30, 2011, respectively. For the three and nine month periods ended September 30, 2010, we recorded a net tax expense of $0.2 million and $0.2 million, respectively. The tax expense recorded in the three and nine month periods ended September 30, 2011 and 2010 reflect certain state tax liabilities. No federal or state tax benefits were recorded relating to the current year loss, as we continue to believe that a full valuation allowance is required on our net deferred tax assets.
    
Loss from Continuing Operations

Loss from continuing operations for the three month period ended September 30, 2011 was $1.3 million, or $0.02 per share on both a basic and diluted basis, compared to a loss of $1.2 million, or $0.02 per share on both a basic and diluted basis, in the same period of the prior year. Loss from continuing operations for the nine month period ended September 30, 2011 was $3.0 million, or $0.04 per share on both a basic and diluted basis, compared to a loss of $0.7 million, or $0.01 per share on both a basic and diluted basis, in the same period of the prior year.

Discontinued Operations

On June 30, 2008, we sold substantially all of the assets and liabilities of our Claims Evaluation Division (“CED”) operating segment. During the three months ended September 30, 2011, we recorded a gain of $0.06 million representing the reversal of a liability for services provided to the CED. This liability is no longer deemed a liability of the Company or CED. The reversal is reflected in discontinued operations, gain on sale of subsidiary in the accompanying consolidated statements of operations for the three and nine month periods ended September 30, 2011.

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Liquidity and Capital Resources

As of September 30, 2011, our primary sources of liquidity are our cash provided by operations, holdings of cash and cash equivalents and revolving line of credit. At September 30, 2011 and December 31, 2010, our working capital was $28.9 million and $32.3 million, respectively. Our current ratio as of September 30, 2011 and December 31, 2010 was 3.2 to 1 and 3.6 to 1, respectively. Significant uses affecting our cash flows for the nine month period ended September 30, 2011 include:
    
capital expenditures of $3.3 million;

an increase in accounts receivable of $0.7 million, and

an increase in inventory of $0.5 million.

These uses of cash were partially offset by:

a net loss of $3.0 million from continuing operations, including non-cash charges of $2.7 million in depreciation and amortization expense, $0.5 million in share-based compensation expense and the write-off of software under development of $0.2 million;

a combined net increase in accounts payable, accrued expense and other long-term liabilities (including restructuring payments related to employee severance of $0.1 million) of $0.6 million; and

a decrease in other assets of $0.4 million.

Loan and Security Agreement

On March 9, 2009, we entered into a three year Loan and Security Agreement (as amended, the “Loan and Security Agreement”) with TD Bank, N.A. (“TD Bank”) (see Note 8 to the consolidated financial statements).  On December 1, 2010, we entered into the First Amendment with TD Bank. Under the First Amendment, we will have the ability, on or prior to the second anniversary of the First Amendment, and subject to a determination by our Board of Directors authorizing such a transaction, to repurchase up to $5 million of our capital stock out of Qualified Cash (as such term is defined in the First Amendment), provided no Default or Event of Default (as such terms are defined in the Loan and Security Agreement) shall have otherwise occurred. In addition, under the First Amendment, the maturity date of the Loan and Security Agreement has been extended by one year (to March 8, 2013 from March 8, 2012), and commencing March 8, 2012 and at all times thereafter the unused line fee (usage fee) under the Loan and Security Agreement has been reduced from one percent (1%) per annum to one-half of one percent (1/2%) per annum, in each case on the difference between $15 million and the sum of the average daily outstanding principal balance of cash advances under the revolving credit line and the average daily aggregate undrawn portion of all outstanding letters of credit for the preceding month.

The First Amendment also adjusts the applicable interest rate provisions under the Loan and Security Agreement such that commencing March 8, 2012 and at all times thereafter the terms “LIBOR Market Index Rate” and “LIBOR Rate” shall each be defined without regard to a one percent (1%) per annum minimum. The First Amendment also contains other customary representations, warranties, covenants and terms and conditions.

On February 25, 2011, we entered into the Second Amendment and Modification to Loan and Security Agreement (the "Second Amendment"). Under the Second Amendment, the maximum aggregate future purchase money indebtedness and capitalized lease obligations of the Company in respect of specific items of equipment was increased to $2.0 million from $0.25 million effective December 31, 2010. The Second Amendment also contains other customary representations, warranties, covenants and terms and conditions.

The Loan and Security Agreement provides us with a revolving line of credit, the proceeds of which are to be used for general working capital purposes.  Under the terms of the Loan and Security Agreement, TD Bank has agreed to make revolving credit loans to us in an aggregate principal amount at any one time outstanding which, when combined with the aggregate undrawn amount of all unexpired letters of credit, does not exceed 85% of “Eligible Receivables” (as that term is defined in the Loan and Security Agreement), provided that in no event can the aggregate amount of the revolving credit loans and letters of credit outstanding at any time exceed $15 million.  The maximum aggregate face amount of letters of credit that may be outstanding at any time may not exceed $1.5 million pursuant to the terms of the Loan and Security Agreement.


23



Borrowings of revolving credit loans shall take the form of LIBOR rate advances with the applicable interest rate being the greater of 1% per annum or the LIBOR rate, plus 3.5% for any borrowings up to March 8, 2012. Borrowings on March 9, 2012 and thereafter shall bear interest at the LIBOR rate plus 3.5% per annum (i.e., without regard to a one percent (1%) per annum minimum).

During of the three and nine month periods ended September 30, 2011, we incurred unused line fees of $0.04 million and $0.1 million, respectively. During of the three and nine month periods ended September 30, 2010, we incurred unused line fees of $0.04 million and $0.1 million, respectively.

On April 22, 2009, we obtained from TD Bank and issued a letter of credit under the Loan and Security Agreement in the amount of $0.5 million to the landlord of our Heritage Labs facility as security for performance of our obligations under the lease.  The letter of credit has been automatically extended for additional periods of one year. In no event shall the letter of credit be renewed beyond December 31, 2011.  Also, in December 2009, we opened a $0.1 million TD VISA credit card account to be used by Hooper Holmes Services medical records retrieval service line. The letter of credit and the credit card reduced our borrowing capacity under our revolving line of credit.  As of September 30, 2011, our borrowing capacity under the revolving line of credit totaled $14.4 million (which is 85% of Eligible Receivables) and there were no outstanding borrowings.

The revolving credit loans are payable in full, together with all accrued and unpaid interest, on the earlier of March 8, 2013 (as amended) or the date of termination of the loan commitments, termination being one of the actions TD Bank may take upon the occurrence of an Event of Default.  We may prepay any revolving credit loan, in whole or in part without penalty.  We may also terminate the Loan and Security Agreement, provided that on the date of such termination all of our obligations thereunder are paid in full.  We are subject to a fee equal to $0.1 million upon early termination of the Loan and Security Agreement.

As security for our full and timely payment and other obligations under the Loan and Security Agreement, we granted TD Bank a security interest in all of our existing and after-acquired property and of our subsidiary guarantors, including our receivables (which are subject to a lockbox account arrangement), inventory and equipment.  As further security, we have granted TD Bank a mortgage lien encumbering our corporate headquarters.  In addition, the obligations are secured under the terms of security agreements and guarantees provided by all of our subsidiaries.  The aforementioned security interest and mortgage lien are collectively referred to herein as the “Collateral”.

Pursuant to the terms of the Loan and Security Agreement, TD Bank, in its sole discretion based upon its reasonable credit judgment, may (A) establish and change reserves required against Eligible Receivables, (B) change the advance rate against Eligible Receivables or the fair market value of our corporate headquarters, and (C) impose additional restrictions on the standards of eligibility for Eligible Receivables, any of which could reduce the aggregate amount of indebtedness that may be incurred under the Loan and Security Agreement.

The Loan and Security Agreement contains covenants that, among other things, restrict our ability, and that of our subsidiaries, to:

pay any dividends or distributions on, or redeem or retire any shares of any class of our capital stock or other equity interests;

incur additional indebtedness;

sell or otherwise dispose of any of our assets, other than in the ordinary course of business;

create liens on our assets;

enter into any sale and leaseback transactions; and

enter into transactions with any of our affiliates on other than an arm's-length or no less favorable basis.

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The Loan and Security Agreement contains a financial covenant that requires us to maintain a fixed charge coverage ratio (as defined in the Loan and Security Agreement), measured on a trailing 12-month basis, of no less than 1.1 to 1.0 as of the end of each of our fiscal quarters.  The fixed charge coverage ratio allows for the exclusion of unfinanced capital expenditures of up to $5.5 million from the denominator of the calculation provided we maintain pre-defined minimum cash balances at TD Bank on average for the 90 days ended as of the measurement date.  As of September 30, 2011, our average cash balance at TD Bank for the 90 days then ended, exceeded the pre-defined cash balance requirements, thereby allowing all unfinanced capital expenditures to be excluded from the denominator of the fixed charge coverage ratio calculation.  As of September 30, 2011, our fixed charge coverage ratio measured on a trailing 12-month period was 5.4 to 1 and, as such, we satisfied the financial covenant.  However, there is no assurance that we will satisfy this financial covenant as the end of each fiscal quarter thereafter.

The failure of us or any subsidiary guarantor to comply with any of the covenants or the breach of any of our representations and warranties contained in the Loan and Security Agreement constitutes an event of default under that agreement.  In addition, the Loan and Security Agreement provides that “Events of Default” include the occurrence or failure of any event or condition that, in TD Bank's sole judgment, could have a material adverse effect (i) on our business, operations, assets, management, liabilities or condition, (ii) on the value of or the perfection or priority of TD Bank's lien upon the Collateral, or (iii) on the ability of us and our subsidiary guarantors to perform under the Loan and Security Agreement.

The current challenging economic climate may lead to future reductions in revenues.  If revenues continue to decline compared to the prior year, operating losses may continue to occur, we may be required to take additional actions to further reduce costs, capital spending and restructure operations.  This would also reduce our cash reserves and potentially require us to borrow under the Loan and Security Agreement with TD Bank. Furthermore, there is no guarantee that our current and future cost reduction actions will generate the cost savings necessary to offset declining revenues.  If we are unsuccessful in implementing additional cost reduction initiatives and/or if revenues continue to decline at levels similar to or worse than that experienced in 2010, we may fail to satisfy the financial covenant contained in the Loan and Security Agreement and therefore would be prohibited from borrowing under the Loan and Security Agreement.  Further, as defined in the Loan and Security Agreement, TD Bank may at its sole discretion request additional security, reduce availability or determine if negative events are Events of Default. These and other factors would adversely affect our liquidity and our ability to generate profits in the future.

Based on our anticipated level of future revenues, the cost reduction initiatives implemented to date, our existing cash, cash equivalents and unused borrowing capacity, we believe we have sufficient funds to meet our cash needs through September 30, 2012.

Cash Flows from Operating Activities

For the nine month periods ended September 30, 2011 and 2010, net cash provided by operating activities of continuing operations was $0.2 million and $4.8 million, respectively.
 
The net cash provided by operating activities of continuing operations for the nine month period ended September 30, 2011 of $0.2 million reflects a net loss of $3.0 million from continuing operations and non-cash charges of $2.7 million of depreciation and amortization, $0.5 million of share-based compensation expense and the write-off of software under development of $0.2 million. Changes in working capital included:

an increase in accounts receivable of $0.7 million. Our consolidated days sales outstanding (“DSO”), measured on a rolling 90-day basis, was 47 days at September 30, 2011, compared to 40 days at December 31, 2010 and 48 days at September 30, 2010. Historically, our accounts receivable balances and our DSO are at their lowest point in December as many of our customers utilize the remainder of their operating budgets before their year-end budget close-out. In addition, we experience an increase in DSO in the third quarter of each year, in comparison to the prior year-end DSO position, as the summer months (i.e. vacations, etc.) result in a slowdown of collections from customers. As has historically been the case, we believe our collection efforts will reduce our DSO over the remainder of the year. Our consolidated allowance for doubtful accounts, which includes a reserve for revenue reductions, declined approximately $0.3 million since December 31, 2010, of which $0.05 million and $0.1 million was credited to revenue during the three and nine month periods ended September 30, 2011, respectively;

a combined net increase in accounts payable, accrued expenses and other long-term liabilities of $0.6 million;

an increase in inventories of $0.5 million; and

a decrease in other assets of $0.4 million.

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The net cash provided by operating activities of continuing operations for the nine month period ended September 30, 2010 of $4.8 million reflects a loss of $0.7 million from continuing operations and non-cash charges of $4.0 million of depreciation and amortization, and $0.5 million of share-based compensation expense. Net cash provided by operating activities of continuing operations included the receipt of a $1.5 million federal tax refund. Changes in working also capital included:

an increase in accounts receivable of $1.2 million. Our consolidated DSO, measured on a rolling 90-day basis, was 48 days at September 30, 2010, compared to 41 days at December 31, 2009 and 47 days at September 30, 2009. Historically, our accounts receivable balances and our DSO are at their lowest point in December as many of our customers utilize the remainder of their operating budgets before their year-end budget close-out. Historically, we experience an increase in DSO during the third quarter of each year, in comparison to the prior year-end position, as the summer months (i.e. vacations, etc.) result in a slowdown of collections from customers. Our consolidated allowance for doubtful accounts, which includes a reserve for revenue reductions, declined approximately $0.2 million since December 31, 2009, of which $0.05 million and $0.2 million was credited to revenue during the three and nine month periods ended September 30, 2010;

a decrease in accounts payable, accrued expenses and other long-term liabilities of $0.5 million; and

a decrease in other assets of $1.1 million.

Cash Flows used in Investing Activities

For the nine month periods ended September 30, 2011 and 2010, we used $3.3 million and $3.0 million, respectively, in net cash for investing activities of continuing operations primarily for capital expenditures primarily related to the development of a new IT system for processing customer orders, our new inventory management system and our new iParamed technology platform.

Cash Flows used in Financing Activities

The net cash used in financing activities of continuing operations for the nine month period ended September 30, 2011 of $0.3 million represents costs associated with our Loan and Security Agreement with TD Bank and a reduction in capital lease obligations.

The net cash used in financing activities of continuing operations for the nine month period ended September 30, 2010 of $0.1 million represents costs associated with our Loan and Security Agreement with TD Bank and a reduction in capital lease obligations, offset by proceeds from the issuance of stock related to our employee stock purchase plan.

Off-Balance Sheet Arrangements

We do not have any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our consolidated financial condition, results of operations, liquidity, capital expenditures or capital resources that are material to investors.

Share Repurchases

We did not purchase any shares of our common stock during the nine month periods ended September 30, 2011 and 2010.

Dividends

No dividends were paid during the nine month periods ended September 30, 2011 and 2010. We are restricted from declaring or making any dividend payments or other distributions of assets with respect to any class of our equity securities under the terms of the Loan and Security Agreement with TD Bank.

Contractual Obligations

As of September 30, 2011, there have been no material changes in contractual obligations as disclosed in Item 7 to our Annual Report on Form 10-K for the fiscal year ended December 31, 2010, under the caption “Contractual Obligations”.


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Inflation

Inflation has not had, nor is it expected to have, a material impact on our consolidated financial results.

Critical Accounting Policies

There were no changes to our critical accounting policies during the nine month period ended September 30, 2011. Such policies are described in our Annual Report on Form 10-K for the fiscal year ended December 31, 2010.

ITEM 3
Quantitative and Qualitative Disclosures About Market Risk

We are exposed to interest rate risk primarily through our borrowing activities, which are described in Note 8 to the unaudited interim consolidated financial statements and Item 2. of Part I included in this Report. Our credit facility is based on variable rates and is therefore subject to interest rate fluctuations. Accordingly, our interest expense will vary as a result of interest rate changes and the level of any outstanding borrowings. As of September 30, 2011, there were no borrowings outstanding.

As of September 30, 2011, we have determined that there was no material market risk exposure to our consolidated financial position, results of operations or cash flows as of such date.

ITEM 4
Controls and Procedures

(a) Evaluation of Disclosure Controls and Procedures

The Company's Chief Executive Officer and Chief Financial Officer, with the assistance of our disclosure committee, have conducted an evaluation of the effectiveness of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of September 30, 2011. The Company's disclosure controls and procedures are designed to ensure that information required to be disclosed in the reports the Company files under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms and that such information is accumulated and communicated to the Company's management, including the Company's Chief Executive Officer and Chief Financial Officer, to allow for timely decisions regarding required disclosures. In designing and evaluating our disclosure controls and procedures, management recognized that disclosure controls and procedures, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the disclosure controls and procedures are met. Our disclosure controls and procedures have been designed to meet reasonable assurance standards. Additionally, in designing disclosure controls and procedures, our management necessarily was required to apply its judgment in evaluating the cost-benefit relationship of possible disclosure controls and procedures. The design of any disclosure controls and procedures also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Based on this evaluation, the Company's Chief Executive Officer and Chief Financial Officer concluded that, as of September 30, 2011, the Company's disclosure controls and procedures were effective.

(b) Changes in Internal Control over Financial Reporting

There has been no change to our internal control over financial reporting during the quarter ended September 30, 2011 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
 

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PART II - Other Information

ITEM 1
Legal Proceedings

On July 22, 2009, an individual named Nicolo Genovese filed suit in the Supreme Court of the State of New York, County of Suffolk in which he alleged, among other things, that an insurance company and numerous other corporate and individual defendants, including Hooper Evaluations, Inc. (which was part of the CED the Company sold in June 2008) and Hooper Holmes, Inc. violated various state laws in connection with the arranging of independent medical exams.  With respect to Hooper Evaluations, Inc. and certain other named defendants who were part of the CED, the Company has retained liability for this litigation following the sale of substantially all of the assets of the CED.  On October 26, 2009, a motion to dismiss the complaint was filed on behalf of the Company and the former CED entities.  The motion to dismiss was granted by order filed on September 7, 2011, and the case was dismissed with prejudice. On September 28, 2011, plaintiff filed a notice of Appeal in the Appellate Division of the Supreme Court of the State of New York.
  
The Company is a party to a number of other legal actions arising in the ordinary course of its business.  In the opinion of management, the Company has substantial legal defenses and/or insurance coverage with respect to all of its pending legal matters.  Accordingly, none of these actions is expected to have a material adverse effect on the Company's liquidity, its consolidated results of operations or its consolidated financial position.

ITEM 1A
Risk Factors

Readers should carefully consider, in connection with the other information in this Report, the risk factors disclosed in Item 1A. “Risk Factors” in our 2010 Annual Report on Form 10-K. There are no material changes to such risk factors.

ITEM 2
Unregistered Sales of Equity Securities and Use of Proceeds

There were no unregistered sales or repurchases of equity securities during the fiscal quarter ended September 30, 2011.

ITEM 3
Defaults Upon Senior Securities

There were no defaults upon senior securities during the fiscal quarter ended September 30, 2011.

ITEM 4
Removed and Reserved

ITEM 5
Other Information

None


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ITEM 6
Exhibits

Exhibit No.
 
Description of Exhibit
 
 
 
31.1
 
Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.
 
 
 
31.2
 
Certification of Chief Financial Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934.
 
 
 
32.1
 
Certification of Chief Executive Officer pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 and 18 U.S.C. Section 1350.
 
 
 
32.2
 
Certification of Chief Financial Officer pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 and 18 U.S.C. Section 1350.

 
 
101.INS
 
hh-20110630.xml
 
 
 
101.SCH
 
hh-20110630.xsd
 
 
 
101.CAL
 
hh-20110630_cal.xml
 
 
 
101.DEF
 
hh-20110630_def.xml
 
 
 
101.LAB
 
hh-20110630_lab.xml
 
 
 
101.PRE
 
hh-20110630_pre.xml


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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned thereunto duly authorized.

Hooper Holmes, Inc.

Dated: November 14, 2011

 
 
By: /s/ Ransom J. Parker
 
 
 
Ransom J. Parker
 
 
 
Chief Executive Officer and President
(Principal Executive Officer)
 
 
 
 
 
 
 
By: /s/ Michael J. Shea
 
 
 
Michael J. Shea
 
 
 
Senior Vice President and Chief Financial Officer
(Principal Financial and Accounting Officer)
 


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