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8-K - FORM 8-K - Nuance Communications, Inc.b87614e8vk.htm
EX-99.2 - EX-99.2 - Nuance Communications, Inc.b87614exv99w2.htm
Exhibit 99.1
     
(NUANCE LOGO)   News Release
From Nuance Communications
     
    For Immediate Release
     
Contacts:    
     
For Investors
Kevin Faulkner
Nuance Communications, Inc.
Tel: 408-992-6100
Email: kevin.faulkner@nuance.com
  For Press and Investors
Richard Mack
Nuance Communications, Inc.
Tel: 781-565-5000
Email: richard.mack@nuance.com
Nuance Announces Third Quarter Fiscal 2011 Results
BURLINGTON, Mass., August 9, 2011 — Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its third quarter of fiscal 2011, ended June 30, 2011.
Nuance reported GAAP revenue of $328.9 million in the third quarter of fiscal 2011, a 20.4% increase over GAAP revenue of $273.2 million in the third quarter of fiscal 2010. Nuance reported non-GAAP revenue of $345.1 million, which includes $16.2 million in revenue lost to accounting treatment in conjunction with acquisitions. Third quarter fiscal 2011 non-GAAP revenue grew 17.6% over non-GAAP revenue of $293.4 million in the same quarter last year.
In the third quarter of fiscal 2011, Nuance recognized GAAP net income of $41.6 million, or $0.13 per diluted share, compared to GAAP net loss of ($1.5) million, or ($0.01) per share, in the third quarter of fiscal 2010. Nuance’s Q3 11 net income per share included a one-time benefit of $0.11 per share from non-cash taxes related to an acquisition completed during Q3 11. In the third quarter of fiscal 2011, Nuance reported non-GAAP net income of $111.2 million, or $0.35 per diluted share, compared to non-GAAP net income of $91.3 million, or $0.30 per diluted share, in the third quarter of fiscal 2010. Nuance’s non GAAP operating margin was 35.4% for the third quarter of fiscal 2011, compared to 32.9%, in the third quarter of fiscal 2010.
Nuance reported cash flow from operations of $100.1 million in the third quarter of fiscal 2011, compared to $64.1 million in the third quarter of fiscal 2010. Nuance ended the third quarter of fiscal 2011 with a balance of cash and marketable securities of $483.6 million.
Please refer to the “Discussion of Non-GAAP Financial Measures” and to the “GAAP to Non-GAAP Reconciliations,” included elsewhere in this release, for more information regarding the company’s use of non-GAAP measures.
“In the third quarter, Nuance delivered double-digit year-over-year organic revenue growth, highlighted by our mobile & consumer, healthcare and imaging businesses. In addition, strong bookings in our healthcare and mobile businesses position us for continued growth,” said Paul Ricci, chairman and CEO of Nuance. “We continued our investments targeted at accelerating growth in fiscal 2012, enabled by increased revenue, operating margins and operating cash flow.”

 


 

Highlights from the quarter include:
    Healthcare — For Nuance’s healthcare solutions, third quarter non-GAAP revenue was $139.3 million, up 21.9%, as reported, from the same quarter last year. During the third quarter, new bookings included large eScription, Dragon Medical and radiology contracts. Key healthcare customers included 3M, Carolinas, Catholic Health Partners, CHS, Dolbey, Health Region West, Medquist, Premier, Sutter Health, University of Pittsburgh Medical Center, WinScribe and Yale.
 
    Mobile & Consumer — For Nuance’s mobile & consumer solutions, third quarter non-GAAP revenue was $93.1 million, up 28.9%, as reported, from the same quarter last year. Key mobile customers, new bookings or design wins in the quarter included Amazon, BMW, Coupons.com, eBay, Ford, GM, Harman Becker, HTC, Huawei, Hyundai, Landrover, Lenovo, Mobis, Motorola, Pantech, SK Telecom, T-Mobile, Telstra, Time Warner Cable, Vodafone and Volvo.
 
    Enterprise — For Nuance’s enterprise solutions, third quarter non-GAAP revenue was $69.9 million, down 1.7%, as reported, from the same quarter last year. Key enterprise customers in the quarter included Axa, Barclaycard, Cigna Healthcare, Citigroup, Farmer’s Insurance, HP, IBM, Kaiser Permanente, Lenovo, Michigan BCBS, PayPal, Suntrust Bank, USAA and US Airways.
 
    Imaging — For Nuance’s document imaging solutions, third quarter non-GAAP revenue was $42.8 million, up 19.6%, as reported, from the same quarter last year. Key third quarter imaging customers included Canon, HP, Konica Minolta, Kroger, Marathon Oil, Ricoh and Xerox.
Conference Call and Prepared Remarks
Nuance is providing a copy of prepared remarks in combination with its press release. These remarks are offered to provide shareholders and analysts with additional time and detail for analyzing results in advance of the company’s quarterly conference call. The remarks will be available at http://www.nuance.com/earnings-results/ in conjunction with the press release.
As previously scheduled, the conference call will begin today, Aug. 9, 2011 at 5:00 pm EDT and will include only brief comments followed by questions and answers. The prepared remarks will not be read on the call. To access the live broadcast, please visit the Investor Relations section of Nuance’s Website at www.nuance.com. The call can also be heard by dialing (800) 398-9402 or (612) 332-0523 at least five minutes prior to the call and referencing conference code 210912. A replay will be available within 24 hours of the announcement by dialing (800) 475-6701 or (320) 365-3844 and using the access code 210912.
About Nuance Communications, Inc
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.
Trademark reference: Nuance, the Nuance logo, Dragon Medical and eScription are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.
Safe Harbor and Forward-Looking Statements
Statements in this document regarding sustained growth for fiscal 2011 and Nuance managements’ future expectations, beliefs, goals, plans or prospects constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Any statements that are not statements of historical fact (including statements containing the words “believes,” “plans,” “anticipates,” “expects,” or “estimates” or similar expressions) should also be considered to be forward-looking statements. There are a number of important factors that could cause actual results or events to differ materially from those

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indicated by such forward-looking statements, including: fluctuations in demand for Nuance’s existing and future products; economic conditions in the United States and abroad; Nuance’s ability to control and successfully manage its expenses and cash position; the effects of competition, including pricing pressure; possible defects in Nuance’s products and technologies; the ability of Nuance to successfully integrate operations and employees of acquired businesses; the ability to realize anticipated synergies from acquired businesses; and the other factors described in Nuance’s annual report on Form 10-K for the fiscal year ended September 30, 2010 and Nuance’s quarterly reports on Form 10-Q filed with the Securities and Exchange Commission. Nuance disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.
The information included in this press release should not be viewed as a substitute for full GAAP financial statements.
Discussion of Non-GAAP Financial Measures
Management utilizes a number of different financial measures, both GAAP and non-GAAP, in analyzing and assessing the overall performance of the business, for making operating decisions and for forecasting and planning for future periods. Our annual financial plan is prepared both on a GAAP and non-GAAP basis, and the non-GAAP annual financial plan is approved by our board of directors. Continuous budgeting and forecasting for revenue and expenses are conducted on a consistent non-GAAP basis (in addition to GAAP) and actual results on a non-GAAP basis are assessed against the annual financial plan. The board of directors and management utilize these non-GAAP measures and results (in addition to the GAAP results) to determine our allocation of resources. In addition and as a consequence of the importance of these measures in managing the business, we use non-GAAP measures and results in the evaluation process to establish management’s compensation. For example, our annual bonus program payments are based upon the achievement of consolidated non-GAAP revenue and consolidated non-GAAP earnings per share financial targets. We consider the use of non-GAAP revenue helpful in understanding the performance of our business, as it excludes the purchase accounting impact on acquired deferred revenue and other acquisition-related adjustments to revenue. We also consider the use of non-GAAP earnings per share helpful in assessing the organic performance of the continuing operations of our business. By organic performance we mean performance as if we had owned an acquired business in the same period a year ago. By continuing operations we mean the ongoing results of the business excluding certain unplanned costs. While our management uses these non-GAAP financial measures as a tool to enhance their understanding of certain aspects of our financial performance, our management does not consider these measures to be a substitute for, or superior to, the information provided by GAAP revenue and earnings per share. Consistent with this approach, we believe that disclosing non-GAAP revenue and non-GAAP earnings per share to the readers of our financial statements provides such readers with useful supplemental data that, while not a substitute for GAAP revenue and earnings per share, allows for greater transparency in the review of our financial and operational performance. In assessing the overall health of the business during the three and nine months ended June 30, 2011 and 2010, and, in particular, in evaluating our revenue and earnings per share, our management has either included or excluded items in six general categories, each of which are described below.
Acquisition-Related Revenue and Cost of Revenue.
The Company provides supplementary non-GAAP financial measures of revenue, which include revenue related to acquisitions, primarily from eCopy for the three and nine months ended June 30, 2011, that would otherwise have been recognized but for the purchase accounting treatment of these transactions. Non-GAAP revenue also includes revenue that the Company would have otherwise recognized had the Company not acquired intellectual property and other assets from the same customer during the same quarter. Because GAAP accounting requires the elimination of this revenue, GAAP results alone do not fully capture all of the Company’s economic activities. These non-GAAP

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adjustments are intended to reflect the full amount of such revenue. The Company includes non-GAAP revenue and cost of revenue to allow for more complete comparisons to the financial results of historical operations, forward-looking guidance and the financial results of peer companies. The Company believes these adjustments are useful to management and investors as a measure of the ongoing performance of the business because, although we cannot be certain that customers will renew their contracts, the Company historically has experienced high renewal rates on maintenance and support agreements and other customer contracts. Additionally, although acquisition-related revenue adjustments are non-recurring with respect to past acquisitions, the Company generally will incur these adjustments in connection with any future acquisitions.
Acquisition-Related Costs, Net.
In recent years, the Company has completed a number of acquisitions, which result in operating expenses which would not otherwise have been incurred. The Company provides supplementary non-GAAP financial measures, which exclude certain transition, integration and other acquisition-related expense items resulting from acquisitions, to allow more accurate comparisons of the financial results to historical operations, forward-looking guidance and the financial results of less acquisitive peer companies. The Company considers these types of costs and adjustments, to a great extent, to be unpredictable and dependent on a significant number of factors that are outside of the control of the Company. Furthermore, the Company does not consider these acquisition-related costs and adjustments to be related to the organic continuing operations of the acquired businesses and are generally not relevant to assessing or estimating the long-term performance of the acquired assets. In addition, the size, complexity and/or volume of past acquisitions, which often drives the magnitude of acquisition-related costs, may not be indicative of the size, complexity and/or volume of future acquisitions. By excluding acquisition-related costs and adjustments from our non-GAAP measures, management is better able to evaluate the Company’s ability to utilize its existing assets and estimate the long-term value that acquired assets will generate for the Company. The Company believes that providing a supplemental non-GAAP measure which excludes these items allows management and investors to consider the ongoing operations of the business both with, and without, such expenses.
These acquisition-related costs are included in the following categories: (i) transition and integration costs; (ii) professional service fees; and (iii) acquisition-related adjustments. Although these expenses are not recurring with respect to past acquisitions, the Company generally will incur these expenses in connection with any future acquisitions. These categories are further discussed as follows:
(i) Transition and integration costs. Transition and integration costs include retention payments, transitional employee costs, earn-out payments treated as compensation expense, as well as the costs of integration-related services provided by third parties.
(ii) Professional service fees. Professional service fees include direct costs of the acquisition, as well as post-acquisition legal and other professional service fees associated with disputes and regulatory matters related to acquired entities.
(iii) Acquisition-related adjustments. Acquisition-related adjustments include adjustments to acquisition-related items that are required to be marked to fair value each reporting period, such as contingent consideration, and other items related to acquisitions for which the measurement period has ended, such as gains or losses on settlements of pre-acquisition contingencies.

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Amortization of Acquired Intangible Assets.
The Company excludes the amortization of acquired intangible assets from non-GAAP expense and income measures. These amounts are inconsistent in amount and frequency and are significantly impacted by the timing and size of acquisitions. Providing a supplemental measure which excludes these charges allows management and investors to evaluate results “as-if” the acquired intangible assets had been developed internally rather than acquired and, therefore, provides a supplemental measure of performance in which the Company’s acquired intellectual property is treated in a comparable manner to its internally developed intellectual property. Although the Company excludes amortization of acquired intangible assets from its non-GAAP expenses, the Company believes that it is important for investors to understand that such intangible assets contribute to revenue generation. Amortization of intangible assets that relate to past acquisitions will recur in future periods until such intangible assets have been fully amortized. Future acquisitions may result in the amortization of additional intangible assets.
Costs Associated with IP Collaboration Agreement.
In order to gain access to a third party’s extensive speech recognition technology and natural language and semantic processing technology, Nuance has entered into three IP collaboration agreements, with terms ranging between five and six years. Depending on the agreement, some or all intellectual property derived from these collaborations will be jointly owned by the two parties. For the majority of the developed intellectual property, Nuance will have sole rights to commercialize such intellectual property for periods ranging between two to six years, depending on the agreement. For non-GAAP purposes, Nuance considers these long-term contracts and the resulting acquisitions of intellectual property from this third-party over the agreements’ terms to be an investing activity, outside of its normal, organic, continuing operating activities, and is therefore presenting this supplemental information to show the results excluding these expenses. Nuance does not exclude from its non-GAAP results the corresponding revenue, if any, generated from these collaboration efforts. Although the Company’s bonus program and other performance-based incentives for executives are based on the non-GAAP results that exclude these costs, certain engineering senior management are responsible for execution and results of these collaboration agreements and have incentives based on those results.
Non-Cash Expenses.
The Company provides non-GAAP information relative to the following non-cash expenses: (i) stock-based compensation; (ii) certain accrued interest; and (iii) certain accrued income taxes. These items are further discussed as follows:
(i) Stock-based compensation. Because of varying available valuation methodologies, subjective assumptions and the variety of award types, the Company believes that the exclusion of stock-based compensation allows for more accurate comparisons of operating results to peer companies, as well as to times in the Company’s history when stock-based compensation was more or less significant as a portion of overall compensation than in the current period. The Company evaluates performance both with and without these measures because compensation expense related to stock-based compensation is typically non-cash and the options and restricted awards granted are influenced by the Company’s stock price and other factors such as volatility that are beyond the Company’s control. The expense related to stock-based awards is generally not controllable in the short-term and can vary significantly based on the timing, size and nature of awards granted. As such, the Company does not include such charges in operating plans. Stock-based compensation will continue in future periods.
(ii and iii) Certain accrued interest and income taxes. The Company also excludes certain accrued interest and certain accrued income taxes because the Company believes that excluding these non-cash

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expenses provides senior management, as well as other users of the financial statements, with a valuable perspective on the cash-based performance and health of the business, including the current near-term projected liquidity. These non-cash expenses will continue in future periods.
Other Expenses.
The Company excludes certain other expenses that are the result of unplanned events to measure operating performance and current and future liquidity both with and without these expenses; and therefore, by providing this information, the Company believes management and the users of the financial statements are better able to understand the financial results of what the Company considers to be its organic, continuing operations. Included in these expenses are items such as restructuring charges, asset impairments and other charges (credits), net. These events are unplanned and arose outside of the ordinary course of continuing operations. These items also include adjustments from changes in fair value of share-based instruments relating to the issuance of our common stock with security price guarantees payable in cash.
The Company believes that providing the non-GAAP information to investors, in addition to the GAAP presentation, allows investors to view the financial results in the way management views the operating results. The Company further believes that providing this information allows investors to not only better understand the Company’s financial performance, but more importantly, to evaluate the efficacy of the methodology and information used by management to evaluate and measure such performance.
Financial Tables Follow

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Nuance Communications, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except per share amounts)
Unaudited
                                 
    Three months ended     Nine months ended  
    June 30,     June 30,  
    2011     2010     2011     2010  
Revenues:
                               
Product and licensing
  $ 152,745     $ 108,840     $ 428,181     $ 335,228  
Professional services and hosting
    125,347       117,875       377,078       337,798  
Maintenance and support
    50,817       46,488       146,441       136,159  
 
                       
Total revenues
    328,909       273,203       951,700       809,185  
 
                       
Cost of revenues:
                               
Product and licensing
    15,820       10,901       47,950       34,194  
Professional services and hosting
    83,301       71,353       248,003       206,349  
Maintenance and support
    8,836       7,631       26,645       23,335  
Amortization of intangible assets
    13,087       11,893       40,541       35,095  
 
                       
Total cost of revenues
    121,044       101,778       363,139       298,973  
 
                       
Gross profit
    207,865       171,425       588,561       510,212  
 
                       
Operating expenses:
                               
Research and development
    42,245       38,916       129,898       113,797  
Sales and marketing
    73,336       67,219       225,817       196,680  
General and administrative
    35,901       29,887       104,271       88,643  
Amortization of intangible assets
    20,972       21,459       65,221       65,786  
Acquisition-related costs, net
    8,595       6,125       13,910       26,892  
Restructuring and other charges, net
    864       3,257       5,343       16,244  
 
                       
Total operating expenses
    181,913       166,863       544,460       508,042  
 
                       
 
                               
Income from operations
    25,952       4,562       44,101       2,170  
 
                               
Other expense, net
    (7,721 )     (4,261 )     (15,736 )     (18,915 )
 
                       
 
Income (loss) before income taxes
    18,231       301       28,365       (16,745 )
 
                               
(Benefit) provision for income taxes
    (23,390 )     1,831       (14,982 )     4,459  
 
                       
 
Net income (loss)
  $ 41,621     $ (1,530 )   $ 43,347     $ (21,204 )
 
                       
 
                               
Net income (loss) per share:
                               
Basic
  $ 0.14     $ (0.01 )   $ 0.14     $ (0.07 )
 
                       
Diluted
  $ 0.13     $ (0.01 )   $ 0.14     $ (0.07 )
 
                       
 
                               
Weighted average common shares outstanding:
                               
Basic
    303,100       291,610       300,846       285,202  
 
                       
Diluted
    317,803       291,610       314,791       285,202  
 
                       

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Nuance Communications, Inc.
Condensed Consolidated Balance Sheets
(in thousands)
Unaudited
                 
    June 30, 2011     September 30, 2010  
ASSETS
 
Current assets:
               
Cash and cash equivalents
  $ 446,981     $ 516,630  
Restricted cash
    7,212       24,503  
Marketable securities
    36,617       5,044  
Accounts receivable, net
    247,972       217,587  
Acquired unbilled accounts receivable
    914       7,412  
Prepaid expenses and other current assets
    79,339       70,466  
 
           
Total current assets
    819,035       841,642  
 
               
Land, building and equipment, net
    79,623       62,083  
Marketable securities
          28,322  
Goodwill
    2,318,555       2,077,943  
Intangible assets, net
    757,599       685,865  
Other assets
    75,375       73,844  
 
           
Total assets
  $ 4,050,187     $ 3,769,699  
 
           
 
               
LIABILITIES AND STOCKHOLDERS’ EQUITY
 
Current liabilities:
               
Current portion of long-term debt and capital leases
  $ 6,909     $ 7,764  
Contingent and deferred acquisition payments
    34,712       2,131  
Accounts payable and accrued expenses
    239,867       230,237  
Deferred and unearned revenue
    183,455       142,340  
 
           
Total current liabilities
    464,943       382,472  
 
               
Long-term portion of debt and capital leases
    852,444       851,014  
Long-term deferred revenue
    81,502       76,598  
Other long term liabilities
    188,514       162,419  
 
           
Total liabilities
    1,587,403       1,472,503  
 
           
 
               
Stockholders’ equity
    2,462,784       2,297,196  
 
           
Total liabilities and stockholders’ equity
  $ 4,050,187     $ 3,769,699  
 
           

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Nuance Communications, Inc.
Consolidated Statements of Cash Flows
(in thousands)
Unaudited
                                 
    Three months ended     Nine months ended  
    June 30,     June 30,  
    2011     2010     2011     2010  
Cash flows from operating activities:
                               
Net income (loss)
  $ 41,621     $ (1,530 )   $ 43,347     $ (21,204 )
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
                               
Depreciation and amortization
    40,996       38,761       125,719       116,738  
Stock-based compensation
    33,788       28,094       109,505       72,868  
Non-cash interest expense
    3,155       3,222       9,524       9,746  
Non-cash restructuring and other expense
                      6,833  
Deferred tax provision
    (36,291 )     (1,210 )     (35,727 )     (2,321 )
Other
    3,559       1,005       4,259       1,671  
Changes in operating assets and liabilities, net of effects from acquisitions:
                               
Accounts receivable
    (1,160 )     (4,482 )     (3,679 )     (13,023 )
Prepaid expenses and other assets
    (5,899 )     (1,150 )     (17,095 )     (4,869 )
Accounts payable
    (8,553 )     (1,711 )     (9,999 )     (3,960 )
Accrued expenses and other liabilities
    21,085       2,532       (9,950 )     (7,825 )
Deferred revenue
    7,758       587       43,603       30,044  
 
                       
Net cash provided by operating activities
    100,059       64,118       259,507       184,698  
 
                       
Cash flows from investing activities:
                               
Capital expenditures
    (7,703 )     (8,434 )     (24,267 )     (16,284 )
Payments for acquisitions, net of cash acquired
    (302,491 )     3,470       (319,299 )     (155,882 )
Payments for acquired technology
          (7,500 )     (715 )     (14,850 )
Payments for equity investments
                      (14,970 )
Purchases of marketable securities
                (10,776 )      
Proceeds from sales of marketable securities
                6,650        
Change in restricted cash balance
          (22,070 )     17,184       (22,070 )
 
                       
Net cash used in investing activities
    (310,194 )     (34,534 )     (331,223 )     (224,056 )
 
                       
Cash flows from financing activities:
                               
Payments of debt and capital leases
    (1,773 )     (2,312 )     (5,864 )     (6,376 )
Payments of other long-term liabilities
    (2,520 )     (2,501 )     (7,794 )     (7,319 )
Proceeds on settlement of share-based derivatives, net
    10,042       2,607       9,414       6,391  
Excess tax benefits on employee equity awards
    4,200             8,220        
Proceeds from issuance of common stock, net of issuance costs
          12,350             12,350  
Proceeds from issuance of common stock from employee stock plans
    7,101       4,009       21,712       22,832  
Cash used to net share settle employee equity awards
    (3,601 )     (8,256 )     (30,027 )     (18,040 )
 
                       
Net cash provided by (used in) financing activities
    13,449       5,897       (4,339 )     9,838  
 
                       
Effects of exchange rate changes on cash and cash equivalents
    1,955       (5,211 )     6,406       (5,444 )
 
                       
Net (decrease) increase in cash and cash equivalents
    (194,731 )     30,270       (69,649 )     (34,964 )
Cash and cash equivalents at beginning of period
    641,712       461,804       516,630       527,038  
 
                       
Cash and cash equivalents at end of period
  $ 446,981     $ 492,074     $ 446,981     $ 492,074  
 
                       

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Nuance Communications, Inc.
Supplemental Financial Information — GAAP to Non-GAAP Reconciliations
(in thousands, except per share amounts)
Unaudited
                                 
    Three months ended     Nine months ended  
    June 30 ,     June 30 ,  
    2011     2010     2011     2010  
GAAP revenue
  $ 328,909     $ 273,203     $ 951,700     $ 809,185  
Acquisition-related revenue adjustments: product and licensing
    9,562       12,922       31,821       44,726  
Acquisition-related revenue adjustments: professional services and hosting
    5,197       6,359       7,585       9,632  
Acquisition-related revenue adjustments: maintenance and support
    1,463       900       3,297       7,269  
 
                       
Non-GAAP revenue
  $ 345,131     $ 293,384     $ 994,403     $ 870,812  
 
                       
 
                               
GAAP cost of revenue
  $ 121,044     $ 101,778     $ 363,139     $ 298,973  
Cost of revenue from amortization of intangible assets
    (13,087 )     (11,893 )     (40,541 )     (35,095 )
Cost of revenue adjustments: product and licensing (1,2)
    2,038       2,794       6,807       8,920  
Cost of revenue adjustments: professional services and hosting (1,2)
    (5,197 )     (2,181 )     (19,564 )     (7,085 )
Cost of revenue adjustments: maintenance and support (1,2)
    (518 )     (165 )     (1,545 )     (582 )
 
                       
Non-GAAP cost of revenue
  $ 104,280     $ 90,333     $ 308,296     $ 265,131  
 
                       
 
                               
GAAP gross profit
  $ 207,865     $ 171,425     $ 588,561     $ 510,212  
Gross profit adjustments
    32,986       31,626       97,546       95,469  
 
                       
Non-GAAP gross profit
  $ 240,851     $ 203,051     $ 686,107     $ 605,681  
 
                       
 
                               
GAAP income from operations
  $ 25,952     $ 4,562     $ 44,101     $ 2,170  
Gross profit adjustments
    32,986       31,626       97,546       95,469  
Research and development (1)
    5,280       2,282       18,188       6,731  
Sales and marketing (1)
    10,341       12,516       32,748       29,813  
General and administrative (1)
    11,883       10,512       36,481       27,544  
Amortization of intangible assets
    20,972       21,459       65,221       65,786  
Costs associated with IP collaboration agreements
    5,250       4,208       14,500       12,208  
Acquisition-related costs, net
    8,595       6,125       13,910       26,892  
Restructuring and other charges, net
    864       3,257       5,343       16,244  
 
                       
Non-GAAP income from operations
  $ 122,123     $ 96,547     $ 328,038     $ 282,857  
 
                       
 
                               
GAAP provision for income taxes
  $ (23,390 )   $ 1,831     $ (14,982 )   $ 4,459  
Non-cash taxes
    29,390       3,471       28,781       6,772  
 
                       
Non-GAAP provision for income taxes
  $ 6,000     $ 5,302     $ 13,799     $ 11,231  
 
                       
 
                               
GAAP net income (loss)
  $ 41,621     $ (1,530 )   $ 43,347     $ (21,204 )
Acquisition-related adjustment — revenue (2)
    16,222       20,181       42,703       61,627  
Acquisition-related adjustment — cost of revenue (2)
    (2,607 )     (3,232 )     (7,786 )     (10,033 )
Acquisition-related costs, net
    8,595       6,125       13,910       26,892  
Cost of revenue from amortization of intangible assets
    13,087       11,893       40,541       35,095  
Amortization of intangible assets
    20,972       21,459       65,221       65,786  
Non-cash stock-based compensation (1)
    33,788       28,094       109,505       72,868  
Non-cash interest expense, net
    3,155       3,222       9,524       9,746  
Non-cash income taxes
    (29,390 )     (3,471 )     (28,781 )     (6,772 )
Costs associated with IP collaboration agreements
    5,250       4,208       14,500       12,208  
Change in fair value of share-based instruments
    (395 )     1,044       (10,844 )     (3,663 )
Restructuring and other charges, net
    864       3,257       5,343       16,244  
 
                       
Non-GAAP net income
  $ 111,162     $ 91,250     $ 297,183     $ 258,794  
 
                       
 
                               
Non-GAAP diluted net income per share
  $ 0.35     $ 0.30     $ 0.94     $ 0.86  
 
                       
 
                               
Diluted weighted average common shares outstanding
    317,803       305,427       314,791       300,511  
 
                       

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Nuance Communications, Inc.
Supplemental Financial Information — GAAP to Non-GAAP Reconciliations, continued
(in thousands)
Unaudited
                                 
    Three months ended     Nine months ended  
    June 30 ,     June 30 ,  
    2011     2010     2011     2010  
(1) Non-Cash Stock-Based Compensation
                               
Cost of product and licensing
  $ 2     $ 7     $ 29     $ 25  
Cost of professional services and hosting
    5,764       2,612       20,514       8,173  
Cost of maintenance and support
    518       165       1,545       582  
Research and development
    5,280       2,282       18,188       6,731  
Sales and marketing
    10,341       12,516       32,748       29,813  
General and administrative
    11,883       10,512       36,481       27,544  
 
                       
Total
  $ 33,788     $ 28,094     $ 109,505     $ 72,868  
 
                       
 
                               
(2) Acquisition-Related Revenue and Cost of Revenue
                               
Revenue
  $ 16,222     $ 20,181     $ 42,703     $ 61,627  
Cost of product and licensing
    (2,040 )   $ (2,801 )     (6,836 )     (8,945 )
Cost of professional services and hosting
    (567 )     (431 )     (950 )     (1,088 )
Cost of maintenance and support
                       
 
                       
Total
  $ 13,615     $ 16,949     $ 34,917     $ 51,594  
 
                       
Nuance Communications, Inc.
Supplemental Financial Information — GAAP to Non-GAAP Reconciliations, continued
(in millions)
Unaudited
                                                                 
    Q1     Q2     Q3     Q4     FY     Q1     Q2     Q3  
Healthcare   2010     2010     2010     2010     2010     2011     2011     2011  
GAAP Revenue
  $ 105.5     $ 105.8     $ 113.5     $ 119.8     $ 444.6     $ 117.4     $ 120.7     $ 135.4  
Adjustment
  $ 1.3     $ 1.1     $ 0.8     $ 1.5     $ 4.7     $ 0.4     $ 0.3     $ 3.9  
 
                                               
Non-GAAP Revenue
  $ 106.8     $ 106.9     $ 114.3     $ 121.3     $ 449.3     $ 117.8     $ 121.0     $ 139.3  
 
                                               
                                                                 
    Q1     Q2     Q3     Q4     FY     Q1     Q2     Q3  
Mobile & Consumer   2010     2010     2010     2010     2010     2011     2011     2011  
GAAP Revenue
  $ 64.1     $ 77.8     $ 66.3     $ 89.2     $ 297.3     $ 86.1     $ 93.1     $ 91.6  
Adjustment
  $ 2.3     $ 2.9     $ 5.9     $ 1.0     $ 12.1     $ 1.6     $ 0.6     $ 1.5  
 
                                               
Non-GAAP Revenue
  $ 66.4     $ 80.7     $ 72.2     $ 90.2     $ 309.4     $ 87.7     $ 93.7     $ 93.1  
 
                                               
                                                                 
    Q1     Q2     Q3     Q4     FY     Q1     Q2     Q3  
Enterprise   2010     2010     2010     2010     2010     2011     2011     2011  
GAAP Revenue
  $ 75.4     $ 70.9     $ 71.0     $ 76.6     $ 293.9     $ 71.1     $ 72.3     $ 68.5  
Adjustment
  $ 0.3     $ 0.4     $ 0.1     $ 1.4     $ 2.2     $ 1.4     $ 1.7     $ 1.4  
 
                                               
Non-GAAP Revenue
  $ 75.7     $ 71.3     $ 71.1     $ 78.0     $ 296.1     $ 72.5     $ 74.0     $ 69.9  
 
                                               
                                                                 
    Q1     Q2     Q3     Q4     FY     Q1     Q2     Q3  
Imaging Revenue   2010     2010     2010     2010     2010     2011     2011     2011  
GAAP Revenue
  $ 18.0     $ 18.5     $ 22.4     $ 24.2     $ 83.1     $ 29.2     $ 32.8     $ 33.4  
Adjustment
  $ 17.7     $ 15.4     $ 13.4     $ 11.2     $ 57.7     $ 10.0     $ 10.4     $ 9.4  
 
                                               
Non-GAAP Revenue
  $ 35.7     $ 33.9     $ 35.8     $ 35.4     $ 140.8     $ 39.3     $ 43.2     $ 42.8  
 
                                               
Schedules may not add due to rounding.

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