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8-K - FORM 8-K - eHealth, Inc.d8k.htm

Exhibit 99.1

LOGO

eHealth, Inc. Announces Fourth Quarter and Fiscal 2010 Results

Fourth Quarter 2010 Overview

 

   

Revenue of $50.7 million, up 47% over the fourth quarter of 2009, including $6.0 million one-time item

 

   

Operating income of $16.1 million, up 133% from the fourth quarter of 2009, including $5.9 million impact of one-time revenue item

 

   

Submitted applications for IFP products decreased 9% from the fourth quarter of 2009

 

   

GAAP operating margins of 32% and non-GAAP operating margins of 27% for the fourth quarter of 2010

 

   

GAAP net income of $8.6 million, or $0.38 per diluted share, and non-GAAP net income of $6.5 million, or $0.28 per diluted share, for the fourth quarter of 2010

 

   

Cash flow from operations of $3.6 million, down 61% from the fourth quarter of 2009

MOUNTAIN VIEW, Calif.—February 16, 2011—eHealth, Inc. (NASDAQ: EHTH), the leading online source of health insurance for individuals, families and small businesses, today announced its financial results for the fourth quarter and fiscal year ended December 31, 2010.

Gary Lauer, chief executive officer of eHealth stated, “In the fourth quarter, we generated strong revenue and earnings growth, expanded our operating margins, and saw important contributions from our two new businesses, Medicare and Government systems. We are also pleased with our full year 2010 financial results, and particularly enthused about the emerging new business initiatives, which leverage our deep technology capabilities in the new world of healthcare reform.”

Fourth Quarter Results

Revenue—Revenue totaled $50.7 million for the fourth quarter of 2010, a 47% increase compared to revenue of $34.4 million for the fourth quarter of 2009. Revenue for the fourth quarter of 2010 includes a one-time revenue item of $6.0 million, reflecting a commission prepayment received from a health insurance carrier on a number of existing policies and members. Excluding this item, revenue for the quarter was $44.7 million, a 30% increase compared to the fourth quarter of 2009.

Submitted Applications—Submitted applications for individual and family products decreased 9% in the fourth quarter of 2010 to 111,200 applications, compared to 122,300 applications in the fourth quarter of 2009.

Membership—Estimated membership at December 31, 2010 totaled 778,300 members, a 7% increase over estimated membership of 728,000 at December 31, 2009.

Operating Income—Operating income increased 133% to $16.1 million for the fourth quarter of 2010, compared to operating income of $6.9 million for the fourth quarter of 2009. Operating margins were 32% and 20% in the fourth quarters of 2010 and 2009, respectively. Non-GAAP operating income increased 47% to $12.2 million for the fourth quarter of 2010, compared to non-GAAP operating income of $8.3 million for the fourth quarter of 2009. Non-GAAP operating margins were 27% and 24% in the fourth quarters of 2010 and 2009, respectively. Non-GAAP operating income and margins in the fourth quarter of 2010 exclude the one-time commission revenue item of $6.0 million, $0.1 million of cost of revenue associated with the one-time item, $1.6 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense associated with the acquisition of PlanPrescriber, Inc. Non-GAAP operating income and margins in the fourth quarter of 2009 excludes $1.4 million of stock-based compensation expense.

Pre-tax Income—Pre-tax income for the fourth quarter of 2010 was $16.1 million, a 129% increase compared to pre-tax income of $7.0 million for the fourth quarter of 2009.


Net Income—Net income for the fourth quarter of 2010 was $8.6 million, or $0.38 per diluted share. Net income for the fourth quarter of 2009 was $4.8 million, or $0.20 per diluted share. Non-GAAP net income for the fourth quarter of 2010 was $6.5 million, or $0.28 per diluted share, compared to non-GAAP net income for the fourth quarter of 2009 of $5.1 million, or $0.21 per diluted share. Non-GAAP net income and non-GAAP net income per diluted share in the fourth quarter of 2010 exclude the one-time commission revenue item of $6.0 million, $0.1 million of cost of revenue associated with the one-time item, $1.6 million of stock-based compensation expense and $0.4 million of intangible asset amortization expense associated with the acquisition of PlanPrescriber, Inc., less $1.8 million for related income tax expense. Non-GAAP net income and non-GAAP net income per diluted share in the fourth quarter of 2009 exclude $1.4 million of stock-based compensation expense and $1.1 million for related income tax benefit.

Cash Flow and Cash Balance—Cash flow from operations for the fourth quarter of 2010 was $3.6 million, including $6.0 million from the one-time revenue item, compared to $9.4 million for the fourth quarter of 2009, representing a decrease of 61%. Stuart Huizinga, chief financial officer of eHealth commented, “Fourth quarter 2010 operating cash flow was impacted by a $7.6 million increase in accounts receivable, related primarily to the seasonality of our new Medicare business. Given the annual open enrollment period for Medicare that took place in the fourth quarter, our Medicare-related marketing expenditures rose significantly; however, we did not collect the majority of the revenue associated with these expenditures in the fourth quarter, and expect to do so in the first quarter of 2011. A portion of the increase in accounts receivable was also related to timing of government contract collections.”

During the fourth quarters of 2010 and 2009, we utilized $5.5 million and $1.0 million, respectively, of previously unrecognized excess tax benefits related to share-based payments to reduce our federal and state income taxes payable. These excess tax benefits are shown in the cash flow statement as an increase in cash flow from financing activities and a decrease in cash flow from operating activities. If you adjust cash flow in both periods to reflect the full benefit from deferred income taxes, including the portion that is reported in cash flows from financing activities, fourth quarter 2010 cash flow from operations would have been $9.1 million as compared to $10.4 million in the fourth quarter of 2009.

Cash, cash equivalents and short-term marketable securities as of December 31, 2010 totaled $128.1 million, compared to $153.5 million as of December 31, 2009. The change in cash, cash equivalents and short-term marketable securities for the year ended December 31, 2010 reflects $27.2 million of net cash used for the acquisition of PlanPrescriber, Inc. in April 2010 and $26.2 million used to repurchase 2,026,802 shares of our common stock during 2010. In January 2011, we completed our stock repurchase program, having repurchased in the aggregate 2,297,705 shares for $30 million at an average price of $13.06 per share.

Fiscal 2010 Results

Revenue—Revenue totaled $160.4 million for the year ended December 31, 2010, a 19% increase compared to revenue of $134.9 million for the year ended December 31, 2009.

Operating Income—Operating income increased 26% to $32.6 million for the year ended December 31, 2010, compared to operating income of $25.8 million for the year ended December 31, 2009. Operating margins were 20% and 19% in the years ended December 31, 2010 and 2009, respectively.

Pre-tax Income—Pre-tax income for the year ended December 31, 2010 was $32.6 million, a 22% increase compared to pre-tax income of $26.8 million for the year ended December 31, 2009.

Net Income—Net income for the year ended December 31, 2010 was $17.5 million, or $0.73 per diluted share, compared to net income for the year ended December 31, 2009 of $15.3 million, or $0.61 per diluted share.

Cash Flow—Cash flow from operations for the year ended December 31, 2010 was $20.5 million, compared to $30.1 million for the year ended December 31, 2009, representing a decrease of 32%.


2011 Guidance

eHealth is providing guidance for the full year ending December 31, 2011 based on information currently available:

 

   

Total revenue is expected to be in the range of $141 million to $149 million

 

   

Stock-based compensation expense is expected to be in the range of $7 million to $8 million

 

   

EBITDA* is expected to be in the range of $23 million to $28 million

 

   

GAAP net income per diluted share is expected to be in the range of $0.31 to $0.40 per share

 

* EBITDA is calculated by adding stock-based compensation and depreciation and amortization expense, including the amortization of acquired intangibles, to GAAP operating income.

Stuart Huizinga, chief financial officer of eHealth stated, “We have now heard from a majority of our health insurance carrier partners regarding adjustments to our individual and family health insurance commission rates as a result of the recently adopted medical loss ratio regulations that are a part of healthcare reform. Our 2011 guidance reflects the estimated impact of these rate changes. We will be providing more information related to these commission rate changes on our fourth quarter earnings conference call later today. I would also like to note that the one-time revenue item that we recognized in the fourth quarter accelerated an estimated $2.6 million in revenue and $0.07 in earnings per share into 2010 from 2011, which is also reflected in our guidance.”

Webcast and Conference Call Information

A Webcast and conference call will be held today, Wednesday, February 16, 2011 at 5:00 p.m. Eastern Time / 2:00 p.m. Pacific Time. The Webcast will be available live on the Investor Relations section on eHealth’s website at http://ir.ehealthinsurance.com. Individuals interested in listening to the conference call may do so by dialing 866-362-4832 for domestic callers and 617-597-5364 for international callers. The participant passcode is 43982878. A telephone replay will be available two hours following the conclusion of the call for a period of 30 days and can be accessed by dialing 888-286-8010 for domestic callers and 617-801-6888 for international callers. The call ID for the replay is 63221935. The live and archived webcast of the call will also be available on eHealth’s website at http://www.ehealthinsurance.com under the Investor Relations section.

About eHealth, Inc.

eHealth, Inc. (NASDAQ:EHTH) is the parent company of eHealthInsurance, the nation’s leading online source of health insurance for individuals, families and small businesses. Through the company’s website, http://www.eHealthInsurance.com, consumers can get quotes from leading health insurance carriers, compare plans side by side, and apply for and purchase health insurance. eHealthInsurance offers thousands of individual, family and small business health plans underwritten by more than 180 of the nation’s leading health insurance companies. eHealthInsurance is licensed to sell health insurance in all 50 states and the District of Columbia, making it the ideal model of a successful, high-functioning health insurance exchange. Through the company’s eHealth Technology solution (www.eHealthTechnology.com), eHealth is also a leading provider of health insurance exchange technology. eHealth Technology’s exchange platform provides a suite of hosted e-commerce solutions that enable health plan providers, resellers and government entities to market and distribute products online. eHealth, Inc. also provides powerful online and pharmacy-based tools to help seniors navigate Medicare health insurance options, choose the right plan and enroll in select plans online through its wholly-owned subsidiary, PlanPrescriber.com (www.planprescriber.com) and through its Medicare website www.eHealthMedicare.com.

Forward-Looking Statements

This press release contains statements that are forward-looking statements as defined within the Private Securities Litigation Reform Act of 1995. These include statements regarding the timing of our collection of Medicare-related revenue; guidance for total revenue, stock-based compensation expense, EBITDA, and GAAP net income per diluted share for the year ending December 31, 2011; and the impact of adjustments to commission rates. These forward-looking statements are inherently subject to various risks and uncertainties that could cause actual results to differ materially from the statements made, including risks associated with the impact of healthcare reform and medical loss ratio requirements; eHealth’s ability to maintain or expand its relationships with health insurance carriers; negative publicity experienced by eHealth’s carrier partners; eHealth’s rate of growth; eHealth’s success in marketing and selling Medicare-related health insurance products and leads for such products; eHealth’s reliance upon a small number of purchasers for its sale of Medicare related insurance leads; the need for health insurance carrier and regulatory approvals in connection with the marketing of Medicare related insurance products; costs of acquiring new members; weak economic conditions and legislative reaction to economic conditions; consumer awareness of the availability and accessibility of affordable health insurance; changes in member conversion rates and factors affecting conversion; eHealth’s ability to continue to increase its membership base and retain its members; changes in products offered


on eHealth’s ecommerce platform; changes in commission rates or carrier underwriting practices; maintaining and enhancing eHealth’s brand identity and the effectiveness of eHealth’s marketing and public relations efforts; system failures, capacity constraints, data loss or online commerce security risks; dependence on acceptance of the Internet as a marketplace for the purchase and sale of health insurance; dependence upon Internet search engines; reliance on marketing partners; timing of receipt and accuracy of commission reports; payment practices of health insurance carriers; competition; eHealth’s operations in China; success in the sale of sponsorship advertising and the licensing of the use of eHealth’s ecommerce platform; protection of intellectual property and defense of intellectual property rights claims; legal liability, regulatory penalties and negative publicity; ability to attract and retain qualified personnel; management of future growth and diversification; seasonality; impact of acquisitions, including risks associated with not realizing anticipated synergies and opportunities with respect to PlanPrescriber, Inc.; underperformance by PlanPrescriber, Inc.; PlanPrescriber’s maintenance of its relationships with its pharmacy and other partners that serve as a source of Medicare related leads; implementation of internal enterprise systems and maintenance of proper and effective internal controls; impact of provisions for income taxes; changes in laws and regulations; compliance with insurance and other laws and regulations; exposure to online commerce security risks; the performance, reliability and availability of eHealth’s ecommerce platform and underlying network infrastructure; and stock market conditions and the trading price of shares of eHealth’s common stock. Other factors that could cause operating, financial and other results to differ are described in eHealth’s most recent Quarterly Report on Form 10-Q or Annual Report on Form 10-K filed with the Securities and Exchange Commission and available on the investor relations page of eHealth’s website at http://www.ehealthinsurance.com and on the Securities and Exchange Commission’s website at www.sec.gov. eHealth does not undertake any obligation to update any forward-looking statement to conform the statement to actual results or changes in expectations.

Non-GAAP Financial Information

This press release includes financial measures that are not in accordance with generally accepted accounting principles in the United States (“GAAP”). To supplement eHealth’s condensed consolidated financial statements presented in accordance with GAAP, eHealth presents investors with certain non-GAAP financial measures, including non-GAAP operating income; non-GAAP operating margins; earnings before interest, taxes, depreciation and amortization (“EBITDA”); non-GAAP net income and non-GAAP net income per diluted share.

 

   

Non-GAAP operating income for the three and twelve months ended December 31, 2010 consists of GAAP operating income excluding the following items:

 

   

a one-time revenue item and its associated cost of revenue that management considers non-recurring and extraordinary,

 

   

purchased intangible asset amortization expense and

 

   

the effects of expensing stock-based compensation related to stock options, restricted stock and restricted stock units in accordance with FASB ASC Topic 718 beginning in 2006.

 

   

Non-GAAP operating income for the three and twelve months ended December 31, 2009 consists of GAAP operating income excluding the following items:

 

   

the effects of expensing stock-based compensation related to stock options, restricted stock and restricted stock units in accordance with FASB ASC Topic 718 beginning in 2006 and

 

   

amortization of deferred stock-based compensation expense in accordance with APB 25 for grants made prior to 2006.

 

   

Non-GAAP operating margins for the three and twelve months ended December 31, 2010 are calculated by dividing non-GAAP operating income by GAAP total revenue as adjusted for a one-time revenue item.

 

   

Non-GAAP operating margins for the three and twelve months ended December 31, 2009 are calculated by dividing non-GAAP operating income by GAAP total revenue.

 

   

EBITDA is calculated by adding stock-based compensation and depreciation and amortization expense, including the amortization of acquired intangibles, to GAAP operating income.


   

Non-GAAP net income for the three and twelve months ended December 31, 2010 consists of GAAP net income excluding the following items:

 

   

a one-time revenue item and its associated cost of revenue that management considers non-recurring and extraordinary,

 

   

purchased intangible asset amortization expense,

 

   

stock-based compensation expense recorded during the quarter and

 

   

the related income tax impact of these excluded items.

 

   

Non-GAAP net income for the three and twelve months ended December 31, 2009 consists of GAAP net income excluding the following items:

 

   

the effects of expensing stock-based compensation related to stock options, restricted stock and restricted stock units in accordance with FASB ASC Topic 718 beginning in 2006,

 

   

amortization of deferred stock-based compensation expense in accordance with APB 25 for grants made prior to 2006 and

 

   

the related income tax impact of these excluded items.

 

   

Non-GAAP net income per diluted share is calculated by dividing non-GAAP net income by GAAP weighted average diluted shares outstanding.

eHealth believes that the presentation of these non-GAAP financial measures provide important supplemental information to management and investors regarding financial and business trends relating to the Company’s financial condition and results of operations. Management believes that the use of these non-GAAP financial measures provides consistency and comparability with the Company’s past financial reports. Management also believes that the exclusion of the items described above provides an additional measure of the Company’s operating results and facilitates comparisons of the Company’s core operating performance against prior periods and business model objectives. This information is provided to investors in order to facilitate additional analyses of past, present and future operating performance and as a supplemental means to evaluate the Company’s ongoing operations. Externally, the Company believes that these non-GAAP financial measures are useful to investors in their assessment of the Company’s operating performance.

Non-GAAP operating income, non-GAAP operating margins, EBITDA, non-GAAP net income and non-GAAP net income per diluted share are not calculated in accordance with GAAP, and should be considered supplemental to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. Non-GAAP financial measures used in this press release have limitations in that they do not reflect all of the revenue and costs associated with the operations of the Company’s business and do not reflect income tax as determined in accordance with GAAP. As a result, you should not consider these measures in isolation or as a substitute for analysis of eHealth’s results as reported under GAAP. The Company expects to continue to incur the stock-based compensation costs and purchased intangible asset amortization costs described above, and exclusion of these costs, and their related income tax impact, from non-GAAP financial measures should not be construed as an inference that these costs are unusual or infrequent. The Company compensates for these limitations by prominently disclosing GAAP operating income, GAAP operating margins, GAAP net income and GAAP net income per diluted share and providing investors with reconciliations from the Company’s GAAP operating results to the non-GAAP financial measures for the relevant periods.

The accompanying tables provide more details on the GAAP financial measures that are most directly comparable to the non-GAAP financial measures described above and the related reconciliations between these financial measures.

Investor Relations Contact:

Kate Sidorovich

Director, Investor Relations

440 East Middlefield Road

Mountain View, CA 94043

(650) 210-3111

kate.sidorovich@ehealth.com

http://ir.ehealthinsurance.com


Media Contact:

Brian Mast

Vice President, Communications

440 East Middlefield Road

Mountain View, CA 94043

(650) 210-3149

brian.mast@ehealth.com

http://www.ehealthinsurance.com

(Tables to Follow)

# # #


EHEALTH, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, unaudited)

 

     December 31,
2009
    December 31,
2010
 
     (1)        
Assets     

Current assets:

    

Cash and cash equivalents

   $  131,339      $  128,074   

Marketable securities

     22,184        —     

Accounts receivable

     2,295        10,810   

Deferred income taxes

     6,009        5,347   

Prepaid expenses and other current assets

     2,324        4,361   
                

Total current assets

     164,151        148,592   

Property and equipment, net

     3,775        4,528   

Deferred income taxes

     919        3,119   

Other assets

     863        3,248   

Goodwill

     —          14,096   

Acquired intangible assets, net

     —          12,262   
                

Total assets

   $  169,708      $  185,845   
                
Liabilities and stockholders’ equity     

Current liabilities:

    

Accounts payable

   $  3,252      $  3,573   

Accrued compensation and benefits

     5,051        7,523   

Accrued marketing expenses

     3,879        3,644   

Deferred revenue

     401        2,785   

Other current liabilities

     2,677        2,672   
                

Total current liabilities

     15,260        20,197   

Other non-current liabilities

     2,997        3,451   

Stockholders’ equity:

    

Common stock

     25        25   

Additional paid-in capital

     183,747        203,232   

Treasury stock, at cost

     (29,999 )     (56,202

Retained earnings (accumulated deficit)

     (2,545     14,937   

Accumulated other comprehensive income

     223        205   
                

Total stockholders’ equity

     151,451        162,197   
                

Total liabilities and stockholders’ equity

   $  169,708      $  185,845   
                

 

(1) The condensed consolidated balance sheet at December 31, 2009 has been derived from the audited consolidated financial statements at that date.


EHEALTH, INC.

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

(In thousands, except per share amounts, unaudited)

 

     Three Months Ended
December 31,
    Year Ended
December 31,
 
     2009      2010     2009      2010  
                  (2)         

Revenue:

          

Commission

   $  30,030       $ 39,681      $ 119,259       $ 135,366   

Other

     4,381         11,027        15,631         25,038   
                                  

Total revenue

     34,411         50,708        134,890         160,404   

Operating costs and expenses:

          

Cost of revenue

     993         2,740        4,581         5,499   

Marketing and advertising (1)

     13,356         15,307        53,987         60,102   

Customer care and enrollment (1)

     3,669         5,271        14,769         17,810   

Technology and content (1)

     4,146         5,042        15,685         19,241   

General and administrative (1)

     5,357         5,855        20,028         24,055   

Amortization of acquired intangible assets

     —           427        —           1,138   
                                  

Total operating costs and expenses

     27,521         34,642        109,050         127,845   
                                  

Income from operations

     6,890         16,066        25,840         32,559   

Interest and other income (loss), net

     138         (4 )     938         9   
                                  

Income before income taxes

     7,028         16,062        26,778         32,568   

Provision for income taxes

     2,270         7,452        11,431         15,086   
                                  

Net income

   $  4,758       $ 8,610      $ 15,347       $ 17,482   
                                  

Net income per share:

          

Basic

   $  0.20       $ 0.39      $ 0.63       $ 0.76   

Diluted

   $  0.20       $ 0.38      $ 0.61       $ 0.73   

Weighted-average number of shares used in per share amounts:

          

Basic

     23,380         22,061        24,309         23,118   

Diluted

     24,196         22,849        25,201         23,873   

 

(1)    Includes stock-based compensation expense as follows:

          

Marketing and advertising

   $  223       $ 201      $ 803       $ 808   

Customer care and enrollment

     85         102        325         384   

Technology and content

     380         383        1,194         1,622   

General and administrative

     719         892        2,513         3,581   
                                  

Total

   $  1,407       $ 1,578      $ 4,835       $ 6,395   
                                  

 

(2) The condensed consolidated statement of income for the year ended December 31, 2009 has been derived from the audited consolidated financial statements for that year.


EHEALTH, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands, unaudited)

 

     Three Months Ended
December 31,
    Year Ended
December 31,
 
     2009     2010     2009     2010  
                 (1)        

Operating activities

        

Net income

   $ 4,758      $ 8,610      $ 15,347      $ 17,482   

Adjustments to reconcile net income to net cash provided by operating activities:

        

Deferred income taxes

     4,278        7,464        9,352        14,274   

Depreciation and amortization

     538        1,056        2,211        3,347   

Amortization and accretion on marketable securities, net

     142        —          749        50   

Stock-based compensation expense

     1,407        1,578        4,835        6,395   

Excess tax benefits from stock-based compensation

     (993     (5,493     (4,979     (12,853

Deferred rent

     12        (6     (45     (11

Loss on disposal of property and equipment

     —          —          16        9   

Changes in operating assets and liabilities:

        

Accounts receivable

     (91     (7,592     (290     (8,146

Prepaid expenses and other current assets

     3        783        389        (1,062

Other assets

     (115     18        358        43   

Accounts payable

     1,688        (3,322     1,060        (459

Accrued compensation and benefits

     69        726        388        2,311   

Accrued marketing expenses

     (360     (600     717        (235

Deferred revenue

     70        2,266        (26     2,356   

Other current liabilities

     (2,002     (1,847     4        (2,992
                                

Net cash provided by operating activities

     9,404        3,641        30,086        20,509   
                                

Investing activities

        

Purchases of property and equipment

     (311     (465     (1,433     (2,948

Acquisition of PlanPrescriber, net of cash acquired

     —          —          —          (27,203

Purchase of other assets

     —          (2,550     (1,280     (2,550

Purchases of marketable securities

     —          —          (40,550     —     

Sales of marketable securities

     1,000        —          5,006        —     

Maturities of marketable securities

     20,032        —          68,932        22,100   
                                

Net cash provided by (used in) investing activities

     20,721        (3,015     30,675        (10,601
                                

Financing activities

        

Net proceeds from exercise of common stock options

     256        346        1,031        814   

Cash used to net-share settle equity awards

     (41     (11     (171     (586

Excess tax benefits from stock-based compensation

     993        5,493        4,979        12,853   

Repurchase of common stock

     —          (17,479     (29,360     (26,203

Principal payments in connection with capital lease

     (11     (11     (41     (44
                                

Net cash provided by (used in) financing activities

     1,197        (11,662     (23,562     (13,166
                                

Effect of exchange rate changes on cash and cash equivalents

     2        (3     4        (7
                                

Net increase (decrease) in cash and cash equivalents

     31,324        (11,039     37,203        (3,265

Cash and cash equivalents at beginning of period

     100,015        139,113        94,136        131,339   
                                

Cash and cash equivalents at end of period

   $ 131,339      $ 128,074      $ 131,339      $ 128,074   
                                

 

(1) The condensed consolidated statement of cash flows for the year ended December 31, 2009 has been derived from the audited consolidated financial statements for that year.


EHEALTH, INC.

SUMMARY OF SELECTED METRICS

(Unaudited)

 

     Three Months Ended
December 31, 2009
    Three Months Ended
December 31, 2010
 

Key Metrics:

    

Operating cash flows (1)

   $ 9,404,000      $ 3,641,000   

IFP submitted applications (2)

     122,300        111,200   

IFP approved members (3)

     96,100        94,200   

Total approved members (4)

     124,400        128,300   

Commission revenue (excluding one-time revenue item in 2010) (5)

   $ 30,030,000      $ 33,681,000   

Commission revenue per estimated member for the period (excluding one-time revenue item in 2010) (6)

   $ 41.29      $ 43.26   

Total revenue (7)

   $ 34,411,000      $ 50,708,000   

Total revenue per estimated member for the period (8)

   $ 47.31      $ 65.13   
     As of
December 31, 2009
    As of
December 31, 2010
 

IFP estimated membership (9)

     636,200        680,900   

Total estimated membership (10)

     728,000        778,300   
     Three Months Ended
December 31, 2009
    Three Months Ended
December 31, 2010
 

Marketing and advertising expenses (11)

   $ 13,356,000      $ 15,307,000   

Marketing and advertising expenses as a percentage of total revenue (12)

     39     30

Marketing and advertising expenses excluding stock-based compensation (13)

   $ 13,133,000      $ 15,106,000   

Marketing and advertising expenses excluding stock based compensation as a percentage of total revenue (14)

     38     30

Other Metrics:

    

Source of IFP submitted applications (as a percentage of total IFP applications for the period):

    

Direct (15)

     44     45

Marketing partners (16)

     29     29

Online advertising (17)

     27     26
                

Total

     100     100
                

Acquisition cost per individual on IFP submitted applications (18)

   $ 73.38      $ 88.79   

Acquisition cost (excluding stock-based compensation) per individual on IFP submitted applications (19)

   $ 72.16      $ 87.62   

Notes:

(1) Net cash provided by operating activities for the period from the condensed consolidated statements of cash flows.
(2) IFP applications submitted on eHealth’s website during the period. Applications are counted as submitted when the applicant completes the application, provides a method for payment and clicks the submit button on our website and submits the application to us. The applicant generally has additional actions to take before the application will be reviewed by the insurance carrier, such as providing additional information and providing an electronic signature. In addition, an applicant may submit more than one application. We include applications for IFP products for which we receive commissions as well as other forms of payment. We define our “IFP” offerings as major medical individual and family health insurance plans, which does not include small business, short-term major medical, stand-alone dental, life or student health insurance product offerings.
(3) New IFP members reported to eHealth as approved during the period. Some members that are approved by a carrier do not accept the approval and therefore do not become paying members. Does not include members transferred from Health Benefits Direct Corporation during 2009.
(4) New members for all products reported to eHealth as approved during the period. Some members that are approved by a carrier do not accept the approval and therefore do not become paying members. Does not include members transferred from Health Benefits Direct Corporation during 2009.


(5) Commission revenue (from all sources) recognized during the period from the condensed consolidated statements of income excluding a one-time revenue item of $6.0 million in 2010.
(6) Calculated as commission revenue recognized during the period excluding a one-time revenue item of $6.0 million in 2010 (see note (5) above) divided by average estimated membership for the period (calculated as beginning and ending estimated membership for all products for the period, divided by two). Ending membership as of December 31, 2009 and 2010 include an estimated 20,000 and 10,000 members, respectively, transferred from Health Benefits Direct Corporation as of each date, net of estimated cancelations since their transfer. See our Form 10-K for the year ended December 31, 2009 - Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations – Summary of Selected Metrics for additional information regarding our calculation of estimated membership.
(7) Total revenue (from all sources) recognized during the period from the condensed consolidated statements of income.
(8) Calculated as total revenue recognized during the period (see note (7) above) divided by average estimated membership for the period (calculated as beginning and ending estimated membership for all products for the period, divided by two). Ending membership as of December 31, 2009 and 2010 include an estimated 20,000 and 10,000 members, respectively, transferred from Health Benefits Direct Corporation as of each date, net of estimated cancelations since their transfer. See our Form 10-K for the year ended December 31, 2009 - Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations – Summary of Selected Metrics for additional information regarding our calculation of estimated membership.
(9) Estimated number of members active on IFP insurance policies as of the date indicated. Amounts as of December 31, 2009 and 2010 include an estimated 20,000 and 10,000 members, respectively, transferred from Health Benefits Direct Corporation as of each date, net of estimated cancelations since their transfer. See our Form 10-K for the year ended December 31, 2009 - Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations – Summary of Selected Metrics for additional information regarding our calculation of estimated membership.
(10) Estimated number of members active on all insurance policies as of the date indicated. Amounts as of December 31, 2009 and 2010 include an estimated 20,000 and 10,000 members, respectively, transferred from Health Benefits Direct Corporation as of each date, net of estimated cancelations since their transfer. See our Form 10-K for the year ended December 31, 2009 - Item 7 – Management’s Discussion and Analysis of Financial Condition and Results of Operations – Summary of Selected Metrics for additional information regarding our calculation of estimated membership.
(11) Marketing and advertising expenses for the period from the condensed consolidated statements of income.
(12) Calculated as marketing and advertising expenses for the period (see note (11) above) divided by total revenue for the period (see note (7) above).
(13) Non-GAAP marketing and advertising expenses excluding stock-based compensation for the period. See Non-GAAP Financial Information above and the reconciliation of GAAP to Non-GAAP marketing and advertising expenses below.
(14) Calculated as non-GAAP marketing and advertising expenses for the period (see note (13) above) divided by total revenue for the period (see note (7) above). See Non-GAAP Financial Information above and the reconciliation of GAAP to Non-GAAP marketing and advertising expenses below.
(15) Percentage of IFP submitted applications from applicants who came directly to the eHealth website through algorithmic search engine results or otherwise. See note (2) above for further information as to what constitutes a submitted application.
(16) Percentage of IFP submitted applications from applicants sourced through eHealth’s network of marketing partners. See note (2) above for further information as to what constitutes a submitted application.
(17) Percentage of IFP submitted applications from applicants sourced through paid search and other online advertising activities. See note (2) above for further information as to what constitutes a submitted application.
(18) Calculated as marketing and advertising expenses for the period (see note (11) above) divided by the number of individuals on IFP applications submitted on eHealth’s website during the period. This metric may not reflect the true acquisition cost.
(19) Calculated as non-GAAP marketing and advertising expenses for the period (see note (13) above) divided by the number of individuals on IFP applications submitted on eHealth’s website during the period. This metric may not reflect the true acquisition cost exclusive of the impact of stock-based compensation allocated to marketing and advertising expenses.


EHEALTH, INC.

GAAP TO NON-GAAP RECONCILIATION

FOR THE THREE MONTHS ENDED DECEMBER 31, 2010

(In thousands, except per share amounts, unaudited)

Statement of Income Reconciliation

 

     Three Months Ended December 31, 2010  
     GAAP
Reported
    GAAP
Percent of
Total
Revenue
    Adjustments     Non-GAAP
Results
    Non-GAAP
Percent of
Total
Revenue
 

Revenue:

          

Commission (1)

   $ 39,681        78   $ (6,000   $ 33,681        75

Other

     11,027        22        —          11,027        25   
                                        

Total revenue

     50,708        100        (6,000     44,708        100   

Operating costs and expenses:

          

Cost of revenue (1)

     2,740        5        (100     2,640        6   

Marketing and advertising (2)

     15,307        30        (201     15,106        34   

Customer care and enrollment (2)

     5,271        10        (102     5,169        12   

Technology and content (2)

     5,042        10        (383     4,659        10   

General and administrative (2)

     5,855        12        (892     4,963        11   

Amortization of acquired intangible assets (3)

     427        1        (427     —          —     
                                        

Total operating costs and expenses

     34,642        68        (2,105     32,537        73   
                                        

Income from operations

     16,066        32        (3,895     12,171        27   

Interest and other income (loss), net

     (4     (0     —          (4     (0
                                        

Income before income taxes

     16,062        32        (3,895     12,167        27   

Provision for income taxes (4)

     7,452        15        (1,770     5,682        13   
                                        

Net income (5)

   $ 8,610        17   $ (2,125   $ 6,485        15
                                        

Net income per share: (5)

          

Basic

   $ 0.39        $ (0.10   $ 0.29     

Diluted

   $ 0.38        $ (0.10   $ 0.28     

Weighted-average number of shares used in per share amounts:

          

Basic

     22,061          22,061        22,061     

Diluted

     22,849          22,849        22,849     

Explanation of adjustments

(1) Non-GAAP results exclude a one-time commission revenue item received from a carrier partner and associated cost of revenue.
(2) Non-GAAP results exclude the effect of expensing stock-based compensation related to stock options, restricted stock and restricted stock units in accordance with FASB ASC Topic 718.
(3) Non-GAAP results exclude amortization expense related to acquired intangible assets.
(4) Non-GAAP provision for income taxes excludes estimated income tax expense of $2.4 million related to a one-time commission revenue item and its associated cost of revenue listed in note (1) above, and estimated income tax benefit of $0.6 million related to stock-based compensation expense listed in note (2) above and amortization of purchased intangible assets listed in note (3) above.
(5) Non-GAAP net income and non-GAAP net income per share exclude a one-time commission revenue item and its associated cost of revenue listed in note (1) above, stock-based compensation expense listed in note (2) above and amortization of purchased intangible assets listed in note (3) above, less the related income tax impact of these excluded items listed in note (4) above.


EHEALTH, INC.

GAAP TO NON-GAAP RECONCILIATION

FOR THE THREE MONTHS ENDED DECEMBER 31, 2009

(In thousands, except per share amounts, unaudited)

Statement of Income Reconciliation

 

     Three Months Ended December 31, 2009  
     GAAP
Reported
     GAAP
Percent of
Total
Revenue
    Adjustments     Non-GAAP
Results
     Non-GAAP
Percent of
Total
Revenue
 

Revenue:

            

Commission

   $ 30,030         87   $ —        $ 30,030         87

Other

     4,381         13        —          4,381         13   
                                          

Total revenue

     34,411         100        —          34,411         100   

Operating costs and expenses:

            

Cost of revenue

     993         3        —          993         3   

Marketing and advertising (1)

     13,356         39        (223     13,133         38   

Customer care and enrollment (1)

     3,669         11        (85     3,584         10   

Technology and content (1)

     4,146         12        (380     3,766         11   

General and administrative (1)

     5,357         16        (719     4,638         13   
                                          

Total operating costs and expenses

     27,521         80        (1,407     26,114         76   
                                          

Income from operations

     6,890         20        1,407        8,297         24   

Interest and other income, net

     138         0        —          138         0   
                                          

Income before income taxes

     7,028         20        1,407        8,435         25   

Provision for income taxes (2)

     2,270         7        1,064        3,334         10   
                                          

Net income (3)

   $ 4,758         14   $ 343      $ 5,101         15
                                          

Net income per share: (3)

            

Basic

   $ 0.20         $ 0.02      $ 0.22      

Diluted

   $ 0.20         $ 0.01      $ 0.21      

Weighted-average number of shares used in per share amounts:

            

Basic

     23,380           23,380        23,380      

Diluted

     24,196           24,196        24,196      

Explanation of adjustments

(1) Non-GAAP results exclude the effect of expensing stock-based compensation related to stock options, restricted stock and restricted stock units in accordance with FASB ASC Topic 718 beginning in 2006, in addition to the amortization of deferred stock-based compensation expense in accordance with APB 25 for grants made prior to 2006.
(2) Provision for income taxes excludes estimated income tax benefit of $0.5 million related to stock-based compensation expense listed in note (1) above, as well as income tax benefit of $0.6 million related to an increase in deferred income tax assets resulting from a reduction in estimated limitations on both federal and California net operating loss carryforwards.
(3) Non-GAAP net income and non-GAAP net income per share exclude stock-based compensation expense listed in note (1) above and estimated income tax benefit listed in note (2) above.


EHEALTH, INC.

GAAP TO NON-GAAP RECONCILIATION

FOR THE TWELVE MONTHS ENDED DECEMBER 31, 2010

(In thousands, except per share amounts, unaudited)

Statement of Income Reconciliation

 

     Twelve Months Ended December 31, 2010  
     GAAP
Reported
     GAAP
Percent of
Total
Revenue
    Adjustments     Non-GAAP
Results
     Non-GAAP
Percent of
Total
Revenue
 

Revenue:

            

Commission (1)

   $ 135,366         84   $ (6,000   $ 129,366         84

Other

     25,038         16        —          25,038         16   
                                          

Total revenue

     160,404         100        (6,000     154,404         100   

Operating costs and expenses:

            

Cost of revenue (1)

     5,499         3        (100     5,399         3   

Marketing and advertising (2)

     60,102         37        (808     59,294         38   

Customer care and enrollment (2)

     17,810         11        (384     17,426         11   

Technology and content (2)

     19,241         12        (1,622     17,619         11   

General and administrative (2)

     24,055         15        (3,581     20,474         13   

Amortization of acquired intangible assets (3)

     1,138         1        (1,138     —           —     
                                          

Total operating costs and expenses

     127,845         80        (7,633     120,212         78   
                                          

Income from operations

     32,559         20        1,633        34,192         22   

Interest and other income, net

     9         0        —          9         0   
                                          

Income before income taxes

     32,568         20        1,633        34,201         22   

Provision for income taxes (4)

     15,086         9        193        15,279         10   
                                          

Net income (5)

   $ 17,482         11   $ 1,440      $ 18,922         12
                                          

Net income per share: (5)

            

Basic

   $ 0.76         $ 0.06      $ 0.82      

Diluted

   $ 0.73         $ 0.06      $ 0.79      

Weighted-average number of shares used in per share amounts:

            

Basic

     23,118           23,118        23,118      

Diluted

     23,873           23,873        23,873      

Explanation of adjustments

(1) Non-GAAP results exclude a one-time commission revenue item received from a carrier partner and associated cost of revenue.
(2) Non-GAAP results exclude the effect of expensing stock-based compensation related to stock options, restricted stock and restricted stock units in accordance with FASB ASC Topic 718.
(3) Non-GAAP results exclude amortization expense related to acquired intangible assets.
(4) Non-GAAP provision for income taxes excludes estimated income tax expense of $2.4 million related to a one-time commission revenue item and its associated cost of revenue listed in note (1) above, and estimated income tax benefit of $2.6 million related to stock-based compensation expense listed in note (2) above and amortization of purchased intangible assets listed in note (3) above.
(5) Non-GAAP net income and non-GAAP net income per share exclude a one-time commission revenue item and its associated cost of revenue listed in note (1) above, stock-based compensation expense listed in note (2) above and amortization of purchased intangible assets listed in note (3) above, less the related income tax impact of these excluded items listed in note (4) above.


EHEALTH, INC.

GAAP TO NON-GAAP RECONCILIATION

FOR THE TWELVE MONTHS ENDED DECEMBER 31, 2009

(In thousands, except per share amounts, unaudited)

Statement of Income Reconciliation

 

     Twelve Months Ended December 31, 2009  
     GAAP
Reported
     GAAP
Percent of
Total
Revenue
    Adjustments     Non-GAAP
Results
     Non-GAAP
Percent of
Total
Revenue
 

Revenue:

            

Commission

   $ 119,259         88   $ —        $ 119,259         88

Other

     15,631         12        —          15,631         12   
                                          

Total revenue

     134,890         100        —          134,890         100   

Operating costs and expenses:

            

Cost of revenue

     4,581         3        —          4,581         2   

Marketing and advertising (1)

     53,987         40        (803     53,184         39   

Customer care and enrollment (1)

     14,769         11        (325     14,444         11   

Technology and content (1)

     15,685         12        (1,194     14,491         11   

General and administrative (1)

     20,028         15        (2,513     17,515         13   
                                          

Total operating costs and expenses

     109,050         81        (4,835     104,215         77   
                                          

Income from operations

     25,840         19        4,835        30,675         23   

Interest and other income, net

     938         1        —          938         1   
                                          

Income before income taxes

     26,778         20        4,835        31,613         23   

Provision for income taxes (2)

     11,431         8        2,017        13,448         10   
                                          

Net income (3)

   $ 15,347         11   $ 2,818      $ 18,165         13
                                          

Net income per share: (3)

            

Basic

   $ 0.63         $ 0.12      $ 0.75      

Diluted

   $ 0.61         $ 0.11      $ 0.72      

Weighted-average number of shares used in per share amounts:

            

Basic

     24,309           24,309        24,309      

Diluted

     25,201           25,201        25,201      

Explanation of adjustments

(1) Non-GAAP results exclude the effect of expensing stock-based compensation related to stock options, restricted stock and restricted stock units in accordance with FASB ASC Topic 718 beginning in 2006, in addition to the amortization of deferred stock-based compensation expense in accordance with APB 25 for grants made prior to 2006.
(2) Provision for income taxes excludes estimated income tax benefit of $1.4 million related to stock-based compensation expense listed in note (1) above, as well as income tax benefit of $0.6 million related to an increase in deferred income tax assets resulting from a reduction in estimated limitations on both federal and California net operating loss carryforwards.
(3) Non-GAAP net income and non-GAAP net income per share exclude stock-based compensation expense listed in note (1) above and estimated income tax benefits listed in note (2) above.