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8-K - REHABCARE INVESTOR DAY MAY 18, 2010 - REHABCARE GROUP INCeightkirday510.htm
Welcome and Introductions
John H. Short
President and CEO
Exhibit 99
 
 

 
Company Overview
2
n Headquartered in St. Louis, MO; over 18,000 full/part-time & PRN employees
n Established in 1982
n Largest contract manager of rehabilitation services; fourth largest post-acute
 hospital operator, third largest long-term acute care hospital provider
n Triumph HealthCare merger created more diversified business lines, reducing
 reliance on management contracts for revenue and EBITDA streams
RehabCare excluding Triumph
Pro Forma w/Triumph
FYE 2009 “Owned” Revenue vs. “Contract” Revenue
 
 

 
Division Overviews
Skilled Nursing
Rehabilitation Services
n $499 mm - 39% of pro
 forma revenue
n Created in 1997
n 1,125 locations in 37 states
n 8.1 mm annual patient
 visits
 
$1.3 billion pro forma operating revenues for LTM 3/31/10
Hospital Rehabilitation
Services
n $178 mm - 14% of pro
 forma revenue
n Opened first program in
 1983
n 144 locations in 32 states
n Annually, 43,000 inpatient
 rehabilitation discharges,
 1.2 mm outpatient visits
n $594 mm - 47% of pro
 forma revenue
n Launched in 2005
n 291 long-term acute care
 hospitals, 6 inpatient
 rehabilitation facilities in 13
 states
n 410,000 annual patient
 days
Hospital Division
 
3
1Includes Triumph Hospital-The Heights, which opened in April
 
 

 
Day’s Agenda
n Hospital Rehabilitation Services (HRS) Division
  Mary Pat Welc
  Senior Vice President, HRS Operations
n Skilled Nursing Rehabilitation Services (SRS) Division
  Pat Henry
  Executive Vice President, SRS Operations
n Hospital Division
  Kevin Gross, Senior Vice President, Hospital Operations
  Brock Hardaway, Triumph President and Chief Operating Officer
n RehabCare Strategic Direction
   John Short
n Q&A with Executive Management Team
n Lunch
n Tours of Clear Lake Rehabilitation Hospital and Triumph Hospital-Clear Lake
4
 
 

 
Hospital Rehabilitation
Services
Mary Pat Welc
Senior Vice President, HRS Operations
 
 

 
n Manages hospital-based Inpatient Rehabilitation Facilities (IRFs) and outpatient
 therapy programs on a contract basis, providing our partners with
:
 n Improved internal patient flow
 n Ability to attract ≈ 30% admissions from external sources
 n Successful clinical outcomes and broader clinical programming (brain, stroke, spinal dysfunction)
 n Regulatory compliance (60% rule, RAC, 3-hour rule)
 n Recruiting and labor management
Hospital Rehabilitation Services (HRS)
Division overview
Competitive Landscape
Market Size1: 981 hospital
-based IRFs
Source: Information available from public filings or from
company websites
1MedPAC March 2010 Report to Congress
²American Hospital Directory
3,8592 short-term acute
care hospitals
Have IRF
No IRF
6
 
 

 
HRS Division
Clinical outcomes
7
Quality Metric
Benchmark1
Q1 10
Functional Independence Measure (FIM) Score Gain
>24.1
25.5
Discharge to Community
>72.4%
75.4%
Discharge to Short-Term Acute Care (STAC)
<12.2%
9.2%
1eRehab national average unadjusted data for Q1 10
 
2008
2009
2010
FIM Gain
23.6
24.4
25.5
 
 

 
HRS Division
Client profile
n 144 total contracts at end of Q1 10
 n Core contract base is 103 IRF agreements - average size, 20 beds
 n Approximately 30% of our IRF contracts have an associated second product -
 primarily OP
n Typical customer
 n Small to mid-size hospital - average approximately 100 med/surg ADC
 n View rehab as being outside their core competencies
n Contract model
 n At Risk - Typically priced on a basis that matches CMS’ reimbursement methodology
  IRF - Fee per discharge
  OP - Fee per unit of service
 n Initial contract 3 - 5 years in length, with successive renewals of 1 - 3 years each
 n Our average client has been with us 9 years
 n RehabCare provides an on-site management team in all contracts and therapists in
 approximately 55% of IRF contracts and 75% of OP contracts
8
 
 

 
HRS Division
Growth strategy
n Integration of business development and senior operations team
n Strategies to increase market share
 n Strategic market focus- small systems, hub and spoke
 n CRM process to reduce closures from historic 8% - 12% churn rate
 n Product development - increased flexibility in product offerings, creating centers of
 excellence
 n Second product sales - OP and hospital-based skilled
n Strategies to increase same store growth
 n Electronic pre-screen to reduce time to admission
 n Bed expansions
n Investment in enabling technology
 n Upgrade Inpatient operating system
 n Develop and integrate therapy point-of-care device
 n Benefits:
  Increased integration with hospital operating systems
  Improved management of regulatory compliance and productivity
  Opportunity to upsell therapy management services
  Solid base for development of next generation technology
9
 
 

 
HRS Division
Technology sample
Therapist Handheld Device
Electronic Pre-Screening App
 Decrease time to admission
 Ensure compliance with screening
 requirements
Increase productivity
Increase integration with operations systems
Ensure compliance with 3-hour rule
10
 
 

 
HRS Division
Outlook
n HRS is not directly impacted by changes in CMS reimbursement, but impact on our
 clients may drive pricing pressure
 n Inpatient
  Market basket increases will be reduced by a fraction of a percentage
  Payments will be subject to reductions for industry “productivity” gains
 n Outpatient
  Hospital-based outpatient services are exempt from therapy caps
  All outpatient therapies are reimbursed based on the physician fee schedule
  Congress continues to postpone reductions to the physician fee schedule
n Expect 15% - 17% operating earnings margin for FY2010
n Anticipate 2 - 4% year-over-year growth in IRF same store discharges for FY2010
n Unit count expected to decrease in first half of year with recovery in second,
 resulting in flat unit growth for year
 n 12 known openings YTD 2010 vs. 6 openings for FY2009
Openings
YTD 2010
FY2009
IRF
6
5
Skilled Nursing
4
0
Outpatient
2
1
11
 
 

 
Skilled Nursing
Rehabilitation Services
Pat Henry
Executive Vice President,
SRS Operations
 
 

 
Competitive Landscape — # of facilities served
Self-
operated
Market Size1: 15,000+
Medicare-certified SNFs
Skilled Nursing Rehabilitation Services (SRS)
Division overview
n Manages rehab programs for 1,125 Skilled Nursing Facilities (SNF), associated Long-
 Term Care Centers and Assisted/Independent Living locations
 n Each Medicare-certified SNF is required to provide physical, speech and occupational therapy, but
 many prefer outsourcing this component of their business
 n Long-term care and assisted/independent living resident services under Medicare Part B
n RehabCare provides a compelling value proposition to its SNF partners
 n Access to advanced technology platform
 n Broader array of clinical programming
 n Better access to therapist labor pool
 n Reimbursement expertise and denials management
Source: Information available from public filings or from company websites
¹Source: MedPAC Report to Congress, March 2010
11,000+
1,125
1,000
700
538
450
400
300
188
13
 
 

 
SRS Division
Client profile 
n Average SNF includes 120-140 beds
 n Medicare Part A - 20 beds
 n Residential Long-Term Care/Part B
n RHB client
 n Freestanding SNF (85% of total contracts)
 n Small to mid-size chain of facilities (chains of 3 or more facilities account for 47% of total
 contracts)
  Average size of chain client is 9 facilities
 n Campus of Care - Assisted and Independent Living
n Contracts
 n Typically 1-2 years at the outset with an automatic renewal
 n Average contract life is 3.3 years
 n 10% annual contract turnover
  Reasons for closures:
  Competition - 46%
  Change of ownership or facility closure - 38%
  Payment problems - 11%
  Other - 5%
14
 
 

 
SRS Division
Technology platform 
n State-of-the-art iPhone and iPod Touch technology
 n Planned rollout to all clinicians by year end
 n Currently in the hands of about 500 therapists
 n Increases speed and accuracy
  Maximizes therapist productivity
  Reduces billing errors and subsequent denials
n Systems with advanced reporting capability
 n Captures Resource Utilization Group (RUG) specific information
 for Minimum Data Set (MDS) input
 n RUG category placement results in appropriate payment
n Records patient outcome data
 n Includes discharge location and hospital re-admissions
 n Tracks data to ensure optimal outcomes at lowest cost
n Benchmarking reports
 n National comparative data for SNFs in RehabCare universe
  Ability to track common metrics across venues of service
  Support future research on decision making for post-acute
 patient placement
15
 
 

 
SRS Division
Technology sample
 Upon logging in, therapists have the
 ability to choose which facility they’re
 working in, clock in for the day,
 enter/edit treatment information,
 balance their time card, review the
 patient schedule and synchronize their
 data
 The therapist chooses the appropriate
 CPT codes and enters the number of
 minutes spent providing each treatment.
 Once the minutes have been distributed,
 the daily note icon appears in yellow to
 signify a note is now required.
16
 
 

 
SRS Division
Clinical programming
n Patient-specific care planning tools
 n Care maps designed to guide decision making in patient treatment
  Incorporated into point-of-service technology
  Link initial care planning with discharge planning
  Outcomes drive future placement or discharge to home
 n Provide clinical staff with the ability to determine cost of care and options for expanded
 service
n Smart Moves Health and Wellness
 n Meets the increasing demand for services designed for residents of Assisted and
 Independent Living Retirement communities
  Promotes resident ability to remain at desired level of care (“Age in Place”)
 n Meets demand of the “older adult” for such services
 
17
 
 

 
SRS Division
Clinical outcomes
18
Discharge Disposition
n Based on internal universe of over 1,100 programs; no standardized
 industry benchmarks exist
 for SNFs
 
 

 
SRS Division
Access to therapy staff
n RehabCare model of regional employment teams
 n Shared resource between RehabCare divisions
 n 7 teams of recruiting and staffing management
  Linked closely to operations; hired 2,150 therapists in 2009
 n Student programs
  275 academic affiliations and 332 RehabCare clinical education sites
  Providing iTouch technology and applications to selected schools
  Student hires tend to have a greater sense of loyalty
  2005 : hired 83 new grads
  2009 : hired 605 new grads
  2010 : goal to hire over 750
n Industry leading therapist retention rates
 n Turnover rates at 10%
n Advantages of market density for RehabCare
 n Staffing managers move staff as demand changes
 n Flexibility to meet patient need
  Diverse clinical opportunity supports retention
19
 
 

 
SRS Division
Challenges and opportunities
n Implementation of change to concurrent therapy rules
 n Preparation underway
 n RehabCare existing policy on concurrent therapy delivery model has been restrictive
 n Mitigation plan in progress:
  Analysis of treatment methods - concurrent, group and individual
  Leverage technology advantage to drive enhanced productivity and offset
 increased staff need
n RUGs IV / MDS 3.0
 n October 1, 2010 or October 1, 2011????
 n RUGs IV delayed but on schedule with MDS 3.0 and concurrent therapy changes
 n Rehab in the SNF setting
  Rehab patients in the SNF setting will continue to be profitable
  Medically complex patients provide the opportunity to fill more Medicare beds
n Market share opportunity
 n Take advantage of reimbursement changes and provide support and training to SNF
 operators
 n Our advanced technology will be key as complexity of reporting increases
  Track superior clinical outcomes at lowest cost
  Monitor key indicators such as hospital readmission rates
20
 
 

 
SRS Division
Outlook
n Growth strategy
 n   New sales with focus on self-operated programs
 n   Same store growth as patient population requiring rehabilitation increases
n Expect 7% - 8% operating earnings margins for the full year 2010, driven by mid
 -single digit year-over-year same store revenue growth
 n   Reflects the estimated impact of new concurrent therapy rules, the rollout of new
  technologies, pricing pressures and wage rate increases during the year
n Anticipate 50 to 75 new units in 2010
n Patient Protection and Affordable Care Act (PPACA) extended the Part B
 therapy cap exception process through Dec. 31, 2010
21
 
 

 
Hospital Division
Kevin Gross
Senior Vice President, Hospital Operations
Brock Hardaway
Triumph HealthCare President & COO
 
 

 
Hospital Division
Overview
Competitive Landscape
1MedPAC, March 2010 Report to Congress
2Includes Triumph Hospital-The Heights, which opened in April
n Post Triumph merger, fourth largest post-acute hospital operator, third
 largest long-term acute care hospital provider
n RehabCare pursues joint venture hospital partnerships (nine currently,
 representing 15 locations) with market-leading acute care providers and
 physician groups, in addition to our wholly owned facilities
Market Size1: 221 IRFs
(Freestanding and HIHs)
Market Size1: 386 LTACHs
IRFs
LTACHs
23
Source: Information available from public
filings or from company websites
99
95
83
35
23
19
16
14
8
4
2
 
 

 
Hospital Division
Locations
Note: Bed figures represent licensed beds
 
Triumph Lima
Beds: 26
Triumph Mansfield
Beds: 33
Triumph Fargo
Beds: 31
Triumph Central Dakotas
Beds: 41
Triumph El Paso
Beds: 62
Triumph Easton
Beds: 31
Triumph Central
Houston
Beds: 40
Triumph Aurora
Beds: 37
Triumph Amarillo
Beds: 72
Triumph
Northwest
Beds: 85
Triumph
Clear Lake
Beds: 110
Triumph
Channelview
Beds: 83
Triumph
North
Beds: 86
Triumph
Tomball
Beds: 75
Triumph
Baytown
Beds: 37
Triumph
Town & Country
Beds: 66
Triumph Victoria
Beds: 23
Triumph Philadelphia
Beds: 58
Triumph Our Lady
of Peace - South
Bend
Beds: 32
Triumph Heights
Beds: 42
Clear Lake
Beds: 60
Triumph
Southwest
Beds: 105
Northwest TX
Beds: 44
St. Luke’s
Beds: 35
Northland
Beds: 35
Tulsa
Beds: 60
Rome
Beds: 24
Arlington
Dallas
Central Texas
Beds: 24
Beds: 24
Beds: 20
Beds: 60
Lafayette
Beds: 68
New Orleans
Beds: 56
West Gables
Beds: 60
Denotes Hospital in Hospital (HIH) - remaining facilities are freestanding (note: freestanding LTACHs are not subject to the 25% rule)
New Orleans - grandfathered from the 25% rule
Indicates Inpatient Rehabilitation Facility (IRF)
Indicates Long-Term Acute Care Hospital (LTACH)
Greater Peoria
Beds: 50
Triumph Detroit
Beds: 77
24
 
 

 
25
Hospital Division
Strategy
n Development Projects
 n Houston Heights (remote provider for Triumph North)
  42-bed LTACH - Opened April 15, 2010
 n Rome, Georgia (expansion)
  24 beds expanded to 45-bed LTACH - Opening Q2 11
 n Central Texas (expansion)
  20 beds expanded to 60-bed IRF - Opening Q1 12
n Net revenue growth
n Managed care and commercial payors
n Developing IRF opportunities within Triumph facilities
n Adding services to legacy RehabCare LTACHs - ICU, CT, expanded
 laboratory
n Leverage support functions in Houston
 
 

 
IRFs
Key operating metrics
26
 
 

 
IRFs
Quality measures
1per 1000 patient days
2eRehab national average unadjusted data for Q1 10
Quality and Risk Indicators
Benchmark
Q1 10
Hospital Acquired Central Line Infection Rate1
<1.5
1.66
Hospital Acquired Pressure Wound Rate1
<1
0.82
FIM Score Gain
>24.12
23.1
Discharge to Community
>72.4%2
68%
Discharge to Short-Term Acute Care (STAC)
<12.2%2
14%
27
 
 

 
Overview and Update
 on LTACHs
Brock Hardaway
 
 

 
LTACHs
Overview
n Update on integration
n Update on progress made with implementing key operating metrics at
 legacy RehabCare LTACHs
n Update on Triumph
n Role of LTACHs in continuum
n Healthcare reform and the future
29
 
 

 
LTACHs
Integration update
n Integration of back office support is either on or ahead of schedule
n Houston is Hospital Division office
n Triumph name will be used to brand all 29 LTACHs
n Taking advantage of combined scale for additional GPO savings (drugs and
 supplies)
n New regional operations structure effective May 1
 n Gulf Coast Region (Texas and Louisiana)
 n National Region (All other hospitals)
 n Promotes a single approach and culture across the Hospital Division
n Overall, integration has been smooth
30
 
 

 
LTACHs
Key operating metrics
31
 
 

 
LTACHs
Progress w/implementing Triumph metrics
Performance Metric for
legacy hospitals
2009 Actual
Q1 10
Actual
Volume
 
 
Occupancy
56%
58%
Case Management
 
 
Window %
  33%
44%
CMI
1.00
1.01
Medicare Net Revenue per patient
day (PPD)
$1,176
$1,424
Non-Medicare Net $ PPD
 
 
Commercial $ PPD
$1,258
$1,339
32
n Operating performance for RehabCare legacy LTACHs improved
 sequentially in Q1 10 by $2.6 million
 
 

 
LTACHs (all)
Performance on key metrics
Medicare Net Revenue
*2009 operating stats are Pro forma
33
 
 

 
LTACHs
2010 operational outlook
n Implementing services and programs that will improve quality of care and
 quality of earnings
 n ICU (Tulsa and Rome - new construction)
 n Around-the-clock physician coverage (Tulsa, Dallas, Lafayette, Peoria, Kansas
 City)
 n Ancillary enhancements (Tulsa, Dallas, Lafayette, Peoria, El Paso)
  CT scanners
  Hyperbaric chamber(s)
  Special procedure rooms
n New hospitals are performing
 n The Heights already exceeding volume expectations
 n Peoria hospital ended qualifying period at the end of April
 
n New regional operations structure gives stability, direction and support to drive
 performance across the portfolio
34
 
 

 
LTACHs
Role within the continuum
n LTACHs represent the earliest discharge option from the STAC setting
 n ICU/high observation unit (HOU) allows for early and safe transfer of medically
 complex patients
 n Availability of ancillary services, advanced equipment and experienced staff
 
n LTACHs can discharge patients home or to highest level of functionality faster
 n Multi-disciplinary approach means all caregivers are focused on same outcome
 n Strong therapy component results in patients going home or to the next level of care
 faster; therapists work with the nursing staff to resolve medical issues while dealing
 with physical rehabilitation aspects of the treatment plan
 
n LTACHs should:
 n Accept patients from STAC/ICU setting within 3-5 days of diagnosis and stabilization
 n Discharge at least 50% of their patients home and within the Medicare defined
 expected ALOS
 n Return less than 5% of their patients to the STAC setting for services the LTACH can’t
 provide or manage safely
 n Reduce 90-day STAC discharge readmit rates by healing and educating patients and
 families on care/prevention
35
 
 

 
LTACHs
Triumph approach
n Equipped ICU or HOU with experienced, well-trained ICU staff
 n 88% of Triumph hospitals have an ICU or HOU today
 n All but one will have an ICU or HOU by this time next year
n Availability of on-site, 24/7 physician coverage
 n 75% of Triumph hospitals have either 24/7 on-site coverage or on-site coverage on nights and
 weekends and attending physicians during the day
 n All freestanding hospitals with an ICU will have 24/7 physician coverage immediately available and on
 -site by end of 2010
n Nursing and respiratory therapy on-site and dedicated around the clock
 n 100% of Triumph hospitals provide on-site and dedicated nursing and RT staff
 n 100% of Triumph hospitals have at least one RN on site at all times
n Ancillary support necessary to provide safe care to complex patients
 n CT scanner and other routine radiological services on-site or contracted to be readily available
 n Hyperbaric oxygen chamber and/or other advanced equipment for treating complex wounds on-site or
 contracted to be readily available
 n Procedure room capable of doing basic procedures or contracted to be readily available
n Report quality outcomes
 n Triumph benchmarks all hospitals on monthly/quarterly basis
 n Core measures are tracked for all hospitals and reported to Sr. Management
n Admit high proportion of high acuity patients (CCs, MCCs, etc.)
 n Triumph does not admit any patients that have a primary condition of rehabilitation
 n Over 90% of Triumph Medicare discharges have either MCC or CC
n Triumph utilizes Interqual criteria
Facility/Services
Patient Admission Criteria
36
 
 

 
LTACHs
Quality measures
n Triumph measures, tracks and reports
 quality related data elements - core
 measures
 n Variances to benchmark require
 management intervention
 n Internal and external benchmarks
 n Quality of earnings almost always follows
 quality of care
n Triumph core measures
 n Wound improvement
 n Ventilator weaning
 n Hospital acquired infection rate
 n Hospital acquired pressure wound
 rate
 n Mortality rate
 n Readmissions to STAC
n Little or no comparative data exists
n ALTHA benchmarking program
 n Industry-wide effort to develop quality
 standards
 n Data collection starting for Q110

Measure

Benchmark
Triumph
2009 Actual*
Wound
Improvement
Rate

90%

89%
Ventilator
Weaning
Rate

75%

62%
Hospital
Acquired
Infection

2.6/1,000 days

1.8/1,000 days
Hospital
Acquired
Pressure
Wounds

2.3/1,000 days

1.8/1,000 days
Mortality
Rate

18%

12%
Unplanned
Transfers to
STAC

5%

4%
*excluding legacy RehabCare
37
 
 

 
LTACHs
Healthcare reform and proposed RY2011 Rule
n Healthcare reform signed into law March 23, 2010
 n Extends all provisions of MMSEA until end of 2012
  Moratorium on new LTACH beds
  HIH quota % frozen at 50% or higher
  Restricts CMS from implementing one-time budget neutrality adjustment
  Restricts CMS from implementing short-stay outlier policy
 n 25bps reduction to market basket effective Apr. 1, 2010 and another 50bps reduction
 effective Oct. 1, 2010
 n Prohibits new physician-owned hospitals
 n Impact of the insured patient population created by healthcare reform is unclear
 n Post-acute bundling pilots
n Proposed RY2011 Rule for LTACHs
 n Slight decrease in the Federal Rate
 n Slight increase in the fixed loss threshold for outliers
 n Adjustments to Wage Index which results in some winners and some losers
 n Adjustments to Diagnosis-Related Group (DRG) weights
 n If passed as proposed, the RY2011 rule would have less than a 1% impact (before
 behavioral changes)
38
 
 

 
LTACHs
Growth plans and the future
n With MMSEA extended until end of 2012, growth will come from acquisitions
 n Growing number of interested LTACH sellers
 n Attractive purchase multiples
 n Triumph management team has proven results and track record
 
n Impact of healthcare reform
 n More insured lives in markets will likely result in more pressure on inpatient utilization at
 STAC hospitals
 n Could result in higher referral volumes from STAC hospitals
 n Working on post-acute bundling in Houston market
  Triumph has 11 LTACH locations in the Houston market
  RehabCare has 2 IRF locations in the Houston market
  RehabCare has many strong SRS client locations in the Houston market
  Relationship with Memorial Hermann
 
39
 
 

 
Hospital Division
Outlook
40
n Expect FY2010 revenue of $650 - $675 mm
n Anticipate EBITDA of $90 - $100 mm for FY2010
 n Reflects the impact of:
  Market basket reductions for IRFs and LTACHs
  RY2011 proposed LTACH rule
n Reaffirm breakeven operating earnings run rate for 13 legacy hospitals by
 the end of Q2 10 and breakeven operating earnings for FY2010
n Dallas LTACH anticipated to be accretive by end of Q2 10
n Triumph hospitals expected to achieve 18% to 20% EBITDA margins for
 FY2010
n Net income attributable to noncontrolling interests expected to approximate
 $3 million for FY2010
 
 

 
Strategic Direction
John Short
 
 

 
Drive Continued Growth
n Achieve margin expansion in legacy RehabCare hospitals through
 Triumph merger
n Develop IRF opportunities in Triumph markets
n Achieve unit and same store growth in contract services divisions
n Identify and evaluate add-on acquisitions in each division
n Leverage continuum capabilities
42
 
 

 
Leverage Continuum Capabilities
43
n Diversity gives us ability to withstand market pressures in any one segment
n Strong positioning in primary venues of post-acute care provides “one-stop
 shop” for acute care discharge planners
n Ensures seamless transition of patients to the right level of care at the right
 time, with the best possible outcomes
n Offers flexible solutions to clients and partners and positions RehabCare for
 bundled reimbursement
n Provides opportunity to share resources, link referral relationships and
 integrate clinical services in markets with significant overlap
 
 

 
Market Sector Overlap
Examples
Market Area
Skilled Nursing
Rehabilitation Services
programs
Hospital
Rehabilitation
Services programs
Hospitals
Houston
26
1 Inpatient
11 LTACHs
1 IRF
Philadelphia
13
3 Inpatient
1 Skilled Nursing
8 Outpatient
2 LTACHs
Detroit
13
1 Inpatient
4 Outpatient
1 LTACH
St. Louis
99
3 Inpatient
1 IRF
Dallas
46
1 Inpatient
1 Outpatient
1 LTACH
1 IRF
44
 
 

 
Promote Integration
Through information sharing
n Customer Relationship Management (CRM) to build and manage client relationships
n Development of Electronic Medical Record (EMR) to build consolidated repository of
 clinical data
n Human Capital Management (HCM) to integrate processes for building and retaining
 workforce
n Single solution for Back Office operations to unify and standardize
n Application of Google Cloud-Based Technology to minimize capital expenditure
45
 
 

 
Electronic Medical Record
n Facilitates care coordination across settings
 and geographic locations, reduces
 administrative burden of dueling data sets
n Integrates with or provides EMR structure for
 host facility (opportunity to upsell mgt. services)
n Our point-of-service technology provides
 currency of data
n Enhances our ability to evaluate patient
 appropriateness, provide timely information to
 referrers and address care follow-up (i.e.
 impact readmissions)
46
Deploying cloud-based EMR platform to conform to
meaningful use standards; in SRS by end of 2011,
Hospitals by end of 2012
 
 

 
Google PHR
n Working with Google Health on customization of free, cloud-based Personal
 Health Record (PHR) to be applied across divisions
n Allows monitoring of patient’s compliance with discharge plan and progress with
 recovery goals
n Further engages patient and family in treatment process and teaches patient how
 to make healthy lifestyle choices
n Goal is to ensure optimal outcome post-discharge and prevent readmission
n Added benefit: Google name recognition gives RehabCare greater visibility
47
 
 

 
n Initially targeted at Medicare beneficiaries; demonstration project will determine
 what structures and processes work best and where
n Shifts away from traditional fee-for-service model
n Providers are rewarded for better care coordination that meets quality of care
 indicators and cost savings targets
n Provides us opportunity to participate in voluntary ACOs; broadened our product
 offerings to include solutions for an ACO model as well as other integrated
 delivery systems
Promote Integration
Under health reform
Shared savings program is established in 2012 for
providers organized as Accountable Care Organizations
(ACOs) that voluntarily meet quality thresholds.
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Promote Integration
Under health reform
n Houston network model
 n Utilizing our broad continuum services and system relationships (e.g. Memorial
 Hermann) to test post-acute network strategy
 n Beginning in 2011, working to determine components of successful bundling model
 to assist CMS in setting national study parameters
n AMRPA Continuing Care Hospital (CCH) project
 n Serving on AMRPA (American Medical Rehabilitation Providers Assoc.) committee
 that will be developing industry pilot to test CCH model
 n Would be an amalgam of post-acute care settings (either actual building or virtual
 entity) that would be paid on a per-episode basis, which includes full period of stay
 plus 30 days post discharge
n One estimate indicates bundling acute and post-acute services could save $20
 billion over 10 years; also eliminates need for complex maze of regulations
In 2013, CMS begins 3-year national pilot project to study
the effectiveness of a bundled payment system.
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Safe Harbor
Forward-looking statements have been provided pursuant to the
safe harbor provisions of the Private Securities Litigation Reform
Act of 1995. Such statements are based on the Company’s current
expectations and could be affected by numerous factors, risks and
uncertainties discussed in the Company’s filings with the
Securities and Exchange Commission, including its most recent
report on Form 10-K, subsequent reports on Form 10-Q and current
reports on Form 8-K. Do not rely on forward looking statements as
the Company cannot predict or control many factors that affect its
ability to achieve the results estimated. The Company makes no
promise to update any forward-looking statements whether as a
result of changes in underlying factors, new information, future
events or otherwise.
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