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8-K - 8-K - Mastercard Incma-20210429.htm

Earnings Release
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Mastercard Incorporated Reports First-Quarter 2021 Financial Results

First-quarter net income of $1.8 billion, or diluted earnings per share (EPS) of $1.83
First-quarter adjusted net income of $1.7 billion, or adjusted diluted EPS of $1.74
First-quarter net revenue of $4.2 billion, an increase of 4%, or 2% on a currency-neutral basis
First-quarter gross dollar volume up 8% and purchase volume up 10%
Purchase, NY - April 29, 2021 - Mastercard Incorporated (NYSE: MA) today announced financial results for the first-quarter 2021.
“We started the year with good momentum, delivering positive net revenue growth this quarter, and are encouraged by the return of domestic spending levels to pre-pandemic trends,” said Michael Miebach, Mastercard CEO. “We continued to execute against our strategic objectives, as we signed notable new deals and broadened existing relationships with key global partners. We’ve made strong progress in delivering on our multi-rail strategy, as we integrate the Finicity and Nets corporate services teams. And, we continue to invest for the long-term, adding to our trust and digital identity capabilities with the planned acquisition of Ekata.”
Quarterly Results
First-Quarter Operating ResultsIncrease / (Decrease)
$ in billions, except per share data

Q1 2021Q1 2020Reported GAAPCurrency-neutral
Net revenue$4.2$4.04%2%
Operating expenses$2.0$1.89%6%
Operating income$2.2$2.2(1)%(1)%
Operating margin52.9%55.2%(2.3) ppt(1.8) ppt
Effective income tax rate16.5%14.8%1.8 ppt1.8 ppt
Net income$1.8$1.78%8%
Diluted EPS$1.83$1.689%10%
Key First-Quarter Non-GAAP Results 1
Increase / (Decrease)
$ in billions, except per share data

Q1 2021Q1 2020As adjustedCurrency-neutral
Net revenue$4.2$4.04%2%
Adjusted operating expenses$2.0$1.89%7%
Adjusted operating margin52.9%55.3%(2.4) ppt(2.0) ppt
Adj. effective income tax rate16.9%14.9%2.0 ppt2.0 ppt
Adjusted net income$1.7$1.8(6)%(6)%
Adjusted diluted EPS$1.74$1.83(5)%(5)%
1. The Key First-Quarter Non-GAAP Results exclude the impact of gains and losses on the company’s equity investments, special items as described on page 9 (“Special Items”) and/or currency. See page 9 for the company’s non-GAAP adjustments and the reconciliation to GAAP reported amounts.



Q1 2021 Key Business Drivers
(YoY growth)
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Gross dollar volume
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Cross-border volume2
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Switched transactions2
(local currency basis)(local currency basis)
up 8%down 17%up 9%
2. Growth rates normalized to eliminate the effects of differing switching and carryover days between periods.

The following additional details are provided to aid in understanding Mastercard’s first-quarter 2021 results, versus the year-ago period:
Net revenue increased 4%, or 2% on a currency-neutral basis, which includes a 1 percentage point benefit from acquisitions. The increase was driven by the impact of the following factors:
Gross dollar volume growth of 8%, on a local currency basis, to $1.7 trillion.
Switched transactions growth of 9%.
Other revenues growth of 27% on both an as reported and currency-neutral basis. This includes a 3 percentage point increase due to acquisitions. The remaining growth was driven primarily by the company’s Cyber & Intelligence and Data & Services solutions.
These increases to net revenue were partially offset by:
Cross-border volume decline of 17% on a local currency basis.
Rebates and incentives growth of 6%, or 4% on a currency-neutral basis, primarily due to new and renewed deals and increased volumes, partially offset by mix.
Total operating expenses increased 9%. Excluding the impact of Special Items, adjusted operating expenses also increased 9%, or 7% on a currency-neutral basis. This includes a 4 percentage point increase from acquisitions and a 3 percentage point increase related to the differential in hedging gains and losses versus the year-ago period. Excluding these items, expenses were flat versus the year-ago period.
Other income (expense) was favorable $217 million versus the year-ago period, primarily due to net unrealized gains recorded on equity investments in the current period versus net unrealized losses in the prior period. Excluding this activity, adjusted other income (expense) was unfavorable $51 million versus the year-ago period, primarily due to increased interest expense related to debt issuances.
The effective tax rate for the first quarter of 2021 was 16.5%, versus 14.8% for the comparable period in 2020. The adjusted effective tax rate for the first quarter of 2021 was 16.9%, versus 14.9% for the comparable period in 2020, primarily due to lower discrete benefits related to share-based payments.
As of March 31, 2021, the company’s customers had issued 2.8 billion Mastercard and Maestro-branded cards.
Return of Capital to Shareholders
During the first quarter of 2021, Mastercard repurchased approximately 3.9 million shares at a cost of $1.4 billion and paid $439 million in dividends. Quarter-to-date through April 26, the company repurchased approximately 1.1 million shares at a cost of $418 million, which leaves $8.1 billion remaining under the current repurchase program authorizations.



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First-Quarter 2021 Financial Results Conference Call Details
At 9:00 a.m. ET today, the company will host a conference call to discuss its first-quarter 2021 results. The dial-in information for this call is 833-714-0894 (within the U.S.) and 778-560-2664 (outside the U.S.). A replay of the call will be available for 30 days and can be accessed by dialing 800-585-8367 (within the U.S.) and 416-621-4642 (outside the U.S.), using passcode 8269413.
A live audio webcast of this call, along with presentation slides, can also be accessed through the Investor Relations section of the company’s website at investor.mastercard.com.
Forward-Looking Statements
This press release contains forward-looking statements pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts may be forward-looking statements. When used in this press release, the words “believe”, “expect”, “could”, “may”, “would”, “will”, “trend” and similar words are intended to identify forward-looking statements. Examples of forward-looking statements include, but are not limited to, statements that relate to Mastercard’s future prospects, developments and business strategies. We caution you to not place undue reliance on these forward-looking statements, as they speak only as of the date they are made. Except for the company’s ongoing obligations under the U.S. federal securities laws, the company does not intend to update or otherwise revise the forward-looking information to reflect actual results of operations, changes in financial condition, changes in estimates, expectations or assumptions, changes in general economic or industry conditions or other circumstances arising and/or existing since the preparation of this press release or to reflect the occurrence of any unanticipated events.
Many factors and uncertainties relating to our operations and business environment, all of which are difficult to predict and many of which are outside of our control, influence whether any forward-looking statements can or will be achieved. Any one of those factors could cause our actual results to differ materially from those expressed or implied in writing in any forward-looking statements made by Mastercard or on its behalf, including, but not limited to, the following factors:
regulation directly related to the payments industry (including regulatory, legislative and litigation activity with respect to interchange rates and surcharging)
the impact of preferential or protective government actions
regulation of privacy, data, security and the digital economy
regulation that directly or indirectly applies to us based on our participation in the global payments industry (including anti-money laundering, counter financing of terrorism, economic sanctions and anti-corruption; account-based payment systems and issuer practice legislation and regulation)
the impact of changes in tax laws, as well as regulations and interpretations of such laws or challenges to our tax positions
potential or incurred liability and limitations on business related to any litigation or litigation settlements
the impact of the global coronavirus (COVID-19) pandemic and containment taken in response
the impact of competition in the global payments industry (including disintermediation and pricing pressure)
the challenges relating to rapid technological developments and changes
the challenges relating to operating a real-time account-based payment system and to working with new customers and end users
the impact of information security incidents, account data breaches or service disruptions
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issues related to our relationships with our stakeholders (including loss of substantial business from significant customers, competitor relationships with our customers, banking industry consolidation, merchants’ continued focus on acceptance costs and unique risks from our work with governments)
exposure to loss or illiquidity due to our role as guarantor and other contractual obligations
the impact of global economic, political, financial and societal events and conditions, including adverse currency fluctuations and foreign exchange controls
reputational impact, including impact related to brand perception and lack of visibility of our brands in products and services
the inability to attract, hire and retain a highly qualified and diverse workforce, or maintain our corporate culture
issues related to acquisition integration, strategic investments and entry into new businesses
issues related to our Class A common stock and corporate governance structure
For additional information on these and other factors that could cause the company’s actual results to differ materially from expected results, please see the company’s filings with the Securities and Exchange Commission, including the company’s Annual Report on Form 10-K for the year ended December 31, 2020 and any subsequent reports on Forms 10-Q and 8-K.
About Mastercard Incorporated
Mastercard (NYSE: MA), www.mastercard.com, is a technology company in the global payments industry.  Our global payments processing network connects consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories.  Mastercard products and solutions make everyday commerce activities - such as shopping, traveling, running a business and managing finances - easier, more secure and more efficient for everyone.  Follow us on Twitter @MastercardNews, join the discussion on the Beyond the Transaction Blog and subscribe for the latest news on the Engagement Bureau.
Contacts:
Investor Relations:Media Relations:
Warren Kneeshaw or Gina AccordinoSeth Eisen
investor.relations@mastercard.comSeth.Eisen@mastercard.com
914-249-4565914-249-3153
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Consolidated Statement of Operations (Unaudited)
Three Months Ended March 31,
20212020
(in millions, except per share data)
Net Revenue$4,155 $4,009 
Operating Expenses
General and administrative1,676 1,494 
Advertising and marketing119 154 
Depreciation and amortization163 144 
Provision for litigation— 
Total operating expenses1,958 1,798 
Operating income2,197 2,211 
Other Income (Expense)
Investment income16 
Gains (losses) on equity investments, net94 (174)
Interest expense(107)(69)
Other income (expense), net
Total other income (expense)(7)(224)
Income before income taxes2,190 1,987 
Income tax expense362 294 
Net Income$1,828 $1,693 
Basic Earnings per Share$1.84 $1.68 
Basic weighted-average shares outstanding994 1,005 
Diluted Earnings per Share$1.83 $1.68 
Diluted weighted-average shares outstanding998 1,010 
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Consolidated Balance Sheet (Unaudited)
March 31, 2021December 31, 2020
(in millions, except per share data)
Assets
Current assets:
Cash and cash equivalents$7,246 $10,113 
Restricted cash for litigation settlement586 586 
Investments489 483 
Accounts receivable2,648 2,646 
Settlement due from customers1,678 1,706 
Restricted security deposits held for customers1,759 1,696 
Prepaid expenses and other current assets1,999 1,883 
Total current assets16,405 19,113 
Property, equipment and right-of-use assets, net of accumulated depreciation and amortization of $1,441 and $1,390, respectively
1,850 1,902 
Deferred income taxes459 491 
Goodwill7,051 4,960 
Other intangible assets, net of accumulated amortization of $1,551 and $1,489, respectively
3,321 1,753 
Other assets5,714 5,365 
Total Assets$34,800 $33,584 
Liabilities, Redeemable Non-controlling Interests and Equity
Current liabilities:
Accounts payable$476 $527 
Settlement due to customers1,297 1,475 
Restricted security deposits held for customers1,759 1,696 
Accrued litigation841 842 
Accrued expenses5,200 5,430 
Current portion of long-term debt649 649 
Other current liabilities1,253 1,228 
Total current liabilities11,475 11,847 
Long-term debt13,221 12,023 
Deferred income taxes391 86 
Other liabilities3,260 3,111 
Total Liabilities28,347 27,067 
Commitments and Contingencies
Redeemable Non-controlling Interests28 29 
Stockholders’ Equity
Class A common stock, $0.0001 par value; authorized 3,000 shares, 1,397 and 1,396 shares issued and 984 and 987 shares outstanding, respectively
— — 
Class B common stock, $0.0001 par value; authorized 1,200 shares, 8 shares issued and outstanding
— — 
Additional paid-in-capital4,949 4,982 
Class A treasury stock, at cost, 413 and 409 shares, respectively(38,024)(36,658)
Retained earnings40,140 38,747 
Accumulated other comprehensive income (loss)(738)(680)
Mastercard Incorporated Stockholders' Equity
6,327 6,391 
Non-controlling interests98 97 
Total Equity6,425 6,488 
Total Liabilities, Redeemable Non-controlling Interests and Equity$34,800 $33,584 
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Consolidated Statement of Cash Flows (Unaudited)
Three Months Ended March 31,
20212020
(in millions)
Operating Activities
Net income$1,828 $1,693 
Adjustments to reconcile net income to net cash provided by operating activities:
Amortization of customer and merchant incentives338 237 
Depreciation and amortization163 144 
(Gains) losses on equity investments, net(94)174 
Share-based compensation65 52 
Deferred income taxes33 26 
Other11 20 
Changes in operating assets and liabilities:
Accounts receivable(70)(3)
Settlement due from customers28 1,831 
Prepaid expenses(562)(331)
Accrued litigation and legal settlements(2)(62)
Restricted security deposits held for customers63 148 
Accounts payable(15)(102)
Settlement due to customers(178)(1,564)
Accrued expenses(163)(622)
Net change in other assets and liabilities18 218 
Net cash provided by operating activities1,463 1,859 
Investing Activities
Purchases of investment securities available-for-sale(155)(74)
Purchases of investments held-to-maturity(38)(45)
Proceeds from sales of investment securities available-for-sale72 179 
Proceeds from maturities of investment securities available-for-sale23 64 
Proceeds from maturities of investments held-to-maturity79 65 
Purchases of property and equipment(65)(131)
Capitalized software(79)(78)
Purchases of equity investments(42)(135)
Acquisition of businesses, net of cash acquired(3,364)— 
Settlement of interest rate derivative contracts— (175)
Other investing activities(177)
Net cash used in investing activities(3,560)(507)
Financing Activities
Purchases of treasury stock(1,356)(1,383)
Dividends paid(439)(403)
Proceeds from debt, net1,282 3,959 
Tax withholdings related to share-based payments(121)(131)
Cash proceeds from exercise of stock options23 31 
Other financing activities27 
Net cash (used in) provided by financing activities(606)2,100 
Effect of exchange rate changes on cash, cash equivalents, restricted cash and restricted cash equivalents(101)(88)
Net increase (decrease) in cash, cash equivalents, restricted cash and restricted cash equivalents(2,804)3,364 
Cash, cash equivalents, restricted cash and restricted cash equivalents - beginning of period12,419 8,969 
Cash, cash equivalents, restricted cash and restricted cash equivalents - end of period$9,615 $12,333 
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Non-GAAP Financial Information
Mastercard discloses the following non-GAAP financial measures: adjusted operating expenses, adjusted operating margin, adjusted other income (expense), adjusted effective income tax rate, adjusted net income and adjusted diluted earnings per share (as well as related applicable growth rates versus the comparable period in the prior year). These non-GAAP financial measures exclude the impact of gains and losses on the company’s equity investments which primarily includes mark-to-market fair value adjustments, impairments and gains and losses upon disposition, as well as the related tax impacts. These non-GAAP financial measures also exclude the impact of special items, where applicable, which represent litigation judgments and settlements and certain one-time items, as well as the related tax impacts. The company excludes these items because management evaluates the underlying operations and performance of the company separately from these recurring and nonrecurring items.
In addition, the company presents growth rates adjusted for the impact of currency, which is a non-GAAP financial measure. Currency-neutral growth rates are calculated by remeasuring the prior period’s results using the current period’s exchange rates for both the translational and transactional impacts on operating results as well as removing the related impact of designated foreign exchange derivative contracts related to the company’s cash flow hedging activities. The impact of currency translation represents the effect of translating operating results where the functional currency is different from the company’s U.S. dollar reporting currency. The impact of the transactional currency represents the effect of converting revenue and expenses occurring in a currency other than the functional currency. The impact of the related realized gains and losses resulting from the company’s designated cash flow foreign exchange derivative contracts is recognized in the respective financial statement line item on the statement of operations when the underlying forecasted transactions impact earnings. The company believes the presentation of currency-neutral growth rates provides relevant information to facilitate an understanding of its operating results.
The company believes that the non-GAAP financial measures presented facilitate an understanding of operating performance and provide a meaningful comparison of its results between periods. The company’s management uses non-GAAP financial measures to, among other things, evaluate its ongoing operations in relation to historical results, for internal planning and forecasting purposes and in the calculation of performance-based compensation.
The company includes reconciliations of the requisite non-GAAP financial measures to the most directly comparable GAAP financial measures. The presentation of non-GAAP financial measures should not be considered in isolation or as a substitute for the company’s related financial results prepared in accordance with GAAP.

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Non-GAAP Reconciliations (QTD)
Three Months Ended March 31, 2021
 Operating expensesOperating marginOther Income (Expense)Effective income tax rate Net income Diluted earnings per share
($ in millions, except per share data)
Reported - GAAP$1,958 52.9 %$(7)16.5 %$1,828 $1.83 
(Gains) losses on equity investments 1
****(94)0.4 %(87)(0.09)
Non-GAAP$1,958 52.9 %$(101)16.9 %$1,741 $1.74 
Three Months Ended March 31, 2020
 Operating expensesOperating marginOther Income (Expense)Effective income tax rate Net income Diluted earnings per share
($ in millions, except per share data)
Reported - GAAP$1,798 55.2 %$(224)14.8 %$1,693 $1.68 
(Gains) losses on equity investments 1
** ** 174 0.1 %146 0.14 
Litigation provisions 2
(6)0.2 **— %— 
Non-GAAP$1,792 55.3 %$(50)14.9 %$1,844 $1.83 
Three Months Ended March 31, 2021 as compared to the Three Months Ended March 31, 2020
Increase/(Decrease)
Net revenue Operating expensesOperating marginEffective income tax rate Net income Diluted earnings per share
Reported - GAAP4%9%(2.3) ppt1.8 ppt8%9%
(Gains) losses on equity investments 1
******0.3 ppt(13)%(13)%
Litigation provisions 2
**—%(0.2) ppt— ppt—%(1)%
Non-GAAP4%9%(2.4) ppt2.0 ppt(6)%(5)%
Currency impact 3
(1)%(3)%0.5 ppt— ppt(1)%(1)%
Non-GAAP - currency-neutral2%7%(2.0) ppt2.0 ppt(6)%(5)%
Note:    Tables may not sum due to rounding.
**    Not applicable
Gains and Losses on Equity Investments
1. Q1’21 and Q1’20, net gains of $94 million and net losses of $174 million, respectively, were primarily related to unrealized fair market value adjustments on marketable and non-marketable equity securities.
Special Items
2. Q1’20 pre-tax charges of $6 million related to litigation settlements with U.K. merchants.
Other Notes
3. Represents the translational and transactional impact of currency and the related impact of the company’s designated foreign exchange cash flow hedging activities.

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Mastercard Incorporated Operating Performance
For the 3 Months Ended March 31, 2021
GDV (Bil.)Growth (USD)Growth (Local)Purchase Volume (Bil.)Growth (Local)Purchase Trans. (Mil.)Purchase Trans. GrowthCash Volume (Bil.)Growth (Local)Cash Trans. (Mil.)Cards (Mil.)
All Mastercard Credit, Charge and Debit Programs
APMEA$518 9.7 %5.1 %$357 7.9 %7,099 12.3 %$161 (0.7)%1,621 892 
Canada44 8.6 %2.4 %42 3.2 %648 (0.8)%(13.6)%64 
Europe503 7.5 %4.8 %350 7.5 %11,312 10.6 %153 (0.7)%910 673 
Latin America103 (3.3)%5.6 %69 11.8 %3,154 8.3 %34 (5.1)%268 245 
Worldwide less United States1,167 7.5 %4.9 %818 7.8 %22,213 10.4 %350 (1.2)%2,804 1,874 
United States544 13.6 %13.6 %479 14.0 %7,872 7.0 %65 10.6 %311 516 
Worldwide1,711 9.3 %7.5 %1,296 10.0 %30,085 9.5 %415 0.5 %3,114 2,390 
Mastercard Credit and Charge Programs
Worldwide less United States532 0.7 %(2.4)%497 (1.5)%10,116 4.3 %35 (13.7)%146 725 
United States226 (0.5)%(0.5)%220 1.4 %2,414 (2.0)%(41.0)%249 
Worldwide758 0.3 %(1.8)%717 (0.6)%12,530 3.0 %41 (19.3)%152 974 
Mastercard Debit Programs
Worldwide less United States636 13.9 %11.9 %321 26.1 %12,097 16.1 %315 0.4 %2,658 1,149 
United States318 26.3 %26.3 %259 27.4 %5,458 11.5 %59 21.6 %305 267 
Worldwide954 17.7 %16.3 %580 26.7 %17,555 14.7 %374 3.2 %2,963 1,416 

For the 3 Months ended March 31, 2020
GDV (Bil.)Growth (USD)Growth (Local)Purchase Volume (Bil.)Growth (Local)Purchase Trans. (Mil.)Purchase Trans. GrowthCash Volume (Bil.)Growth (Local)Cash Trans. (Mil.)Cards (Mil.)
All Mastercard Credit, Charge and Debit Programs
APMEA$472 2.9 %5.7 %$310 4.5 %6,319 13.0 %$162 8.1 %1,728 850 
Canada40 3.1 %4.1 %39 4.2 %653 7.0 %0.5 %61 
Europe467 9.1 %12.4 %313 12.6 %10,232 23.2 %154 11.9 %1,059 607 
Latin America107 1.9 %12.5 %70 16.9 %2,914 17.8 %37 4.9 %288 215 
Worldwide less United States1,086 5.4 %9.1 %732 9.0 %20,118 18.5 %355 9.3 %3,081 1,733 
United States479 6.3 %6.3 %420 7.2 %7,357 6.7 %59 0.2 %306 478 
Worldwide1,565 5.6 %8.2 %1,152 8.3 %27,475 15.1 %414 8.0 %3,388 2,211 
Mastercard Credit and Charge Programs
Worldwide less United States528 (0.4)%3.8 %488 3.4 %9,699 12.6 %40 8.9 %179 705 
United States227 7.0 %7.0 %217 6.6 %2,464 9.5 %10 14.2 %243 
Worldwide755 1.7 %4.7 %705 4.4 %12,164 11.9 %50 9.9 %188 948 
Mastercard Debit Programs
Worldwide less United States558 11.4 %14.6 %244 22.0 %10,418 24.6 %315 9.4 %2,902 1,028 
United States252 5.6 %5.6 %203 7.7 %4,893 5.4 %49 (2.3)%298 235 
Worldwide810 9.6 %11.6 %447 15.1 %15,311 17.7 %363 7.7 %3,200 1,263 
 APMEA = Asia Pacific / Middle East / Africa
Note that the figures in the preceding tables may not sum due to rounding; growth represents change from the comparable year-ago period.
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Footnote
The tables set forth the gross dollar volume (“GDV”), purchase volume, cash volume and the number of purchase transactions, cash transactions and cards on a regional and global basis for Mastercard™-branded cards. Growth rates over prior periods are provided for volume-based data.
Debit transactions on Maestro® and Cirrus®-branded cards and transactions involving brands other than Mastercard are not included in the preceding tables.
For purposes of the table: GDV represents purchase volume plus cash volume and includes the impact of balance transfers and convenience checks; “purchase volume” means the aggregate dollar amount of purchases made with Mastercard-branded cards for the relevant period; and “cash volume” means the aggregate dollar amount of cash disbursements and includes the impact of balance transfers and convenience checks obtained with Mastercard-branded cards for the relevant period. The number of cards includes virtual cards, which are Mastercard-branded payment accounts that do not generally have physical cards associated with them.
The Mastercard payment product is comprised of credit, charge, debit and prepaid programs, and data relating to each type of program is included in the tables. The tables include information with respect to transactions involving Mastercard-branded cards that are not switched by Mastercard and transactions for which Mastercard does not earn significant revenues.
Information denominated in U.S. dollars is calculated by applying an established U.S. dollar/local currency exchange rate for each local currency in which Mastercard volumes are reported. These exchange rates are calculated on a quarterly basis using the average exchange rate for each quarter. Mastercard reports period-over-period rates of change in purchase volume and cash volume on the basis of local currency information, in order to eliminate the impact of changes in the value of currencies against the U.S. dollar in calculating such rates of change.
The data set forth in the GDV, purchase volume, purchase transactions, cash volume and cash transactions columns is provided by Mastercard customers and is subject to verification by Mastercard and partial cross-checking against information provided by Mastercard’s transaction switching systems. The data set forth in the cards columns is provided by Mastercard customers and is subject to certain limited verification by Mastercard. A portion of the data set forth in the cards columns reflects the impact of routine portfolio changes among customers and other practices that may lead to over counting of the underlying data in certain circumstances. All data is subject to revision and amendment by Mastercard or Mastercard’s customers.
Performance information for prior periods can be found in the Investor Relations section of the Mastercard website at investor.mastercard.com.
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