Attached files

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EX-99.3 VOTING TRUST - EXHIBIT 99.3 VOTING TRUST - CITIGROUP INCc-20210210xex993voti.htm
EX-99.1 CHARTER - EXHIBIT 99.1 - CITIGROUP INCc-20210210xex99d1charter.htm
8-K - FORM 8-K - CITIGROUP INCc-20210210x8k.htm

Exhibit 99.2

citi-r_2c-blu_pos_rgb

CITIGROUP -- QUARTERLY FINANCIAL DATA SUPPLEMENT

    

1Q21

Page

Citigroup

Financial Summary

1

Consolidated Statement of Income

2

Consolidated Balance Sheet

3

Segment Detail

Net Revenues

4

Income, Regional Average Assets and ROA

5

Global Consumer Banking (GCB)

6

Retail Banking and Cards Key Indicators

7

North America

8 - 10

Latin America(1)

11 - 12

Asia(2)

13 - 14

Institutional Clients Group (ICG)

15

Revenues by Business

16

Corporate / Other

17

Citigroup Supplemental Detail

Average Balances and Interest Rates

18

Deposits

19

EOP Loans

20

Consumer Loan Delinquencies and Ratios

90+ Days

21

30-89 Days

22

Allowance for Credit Losses on Loans and Unfunded Lending Commitments

23 - 24

Components of Provision for Credit Losses on Loans

25

Non-Accrual Assets

26

CET1 Capital and Supplementary Leverage Ratios, Tangible Common Equity,

27

Book Value Per Share and Tangible Book Value Per Share

(1)

Latin America GCB consists of Citi's consumer banking operations in Mexico.

(2)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.


CITIGROUP FINANCIAL SUMMARY

(In millions of dollars, except per share amounts and as otherwise noted)

    

1Q

    

2Q

    

3Q

    

4Q

    

1Q

    

1Q21 Increase/
(Decrease) from

2020(1)

2020(1)

2020(1)

2020

2021

4Q20

    

1Q20

Total revenues, net of interest expense

$

20,731

$

19,766

$

17,302

$

16,499

$

19,327

17%

(7%)

Total operating expenses

10,643

10,460

10,964

11,104

11,073

-

  

4%

Net credit losses (NCLs)

2,059

2,161

1,919

1,472

1,748

19%

  

(15%)

Credit reserve build / (release) for loans

4,318

5,829

12

(1,848)

(3,227)

(75%)

NM

Provision / (release) for unfunded lending commitments

557

113

424

352

(626)

NM

NM

Provisions for benefits and claims, HTM debt securities and other assets

26

94

29

(22)

50

NM

  

92%

Provisions for credit losses and for benefits and claims

6,960

8,197

2,384

(46)

(2,055)

NM

NM

Income from continuing operations before income taxes

3,128

1,109

3,954

5,441

10,309

89%

NM

Income taxes(3)

580

52

777

1,116

2,332

NM

NM

Income from continuing operations

2,548

1,057

3,177

4,325

7,977

84%

NM

Income (loss) from discontinued operations, net of taxes

(18)

(1)

(7)

6

(2)

NM

89%

Net income before noncontrolling interests

2,530

1,056

3,170

4,331

7,975

84%

NM

Net income (loss) attributable to noncontrolling interests

(6)

-

24

22

33

50%

NM

Citigroup's net income

$

2,536

$

1,056

$

3,146

$

4,309

$

7,942

84%

NM

Diluted earnings per share(2):

Income from continuing operations

$

1.06

$

0.38

$

1.36

$

1.92

$

3.62

89%

NM

Citigroup's net income

$

1.06

$

0.38

$

1.36

$

1.92

$

3.62

89%

NM

Shares (in millions)(2):

Average basic

2,097.9

2,081.7

2,081.8

2,081.9

2,082.0

-

(1%)

Average diluted

2,113.7

2,084.3

2,094.3

2,095.7

2,096.6

-

(1%)

Common shares outstanding, at period end

2,081.8

2,081.9

2,082.0

2,082.1

2,067.0

(1%)

(1%)

Preferred dividends

$

291

$

253

$

284

$

267

$

292

9%

-

Income allocated to unrestricted common shareholders - basic

Income from continuing operations

$

2,242

$

793

$

2,851

$

4,014

$

7,586

89%

NM

Citigroup's net income

$

2,224

$

792

$

2,844

$

4,020

$

7,584

89%

NM

Income allocated to unrestricted common shareholders – diluted(2)

Income from continuing operations

$

2,249

$

793

$

2,858

$

4,021

$

7,593

89%

NM

Citigroup's net income

$

2,231

$

792

$

2,851

$

4,027

$

7,591

89%

NM

Regulatory capital ratios and performance metrics(3):

Common Equity Tier 1 (CET1) Capital ratio(4)(5)

11.11%

11.50%

11.66%

11.73%

11.7%

Tier 1 Capital ratio(4)(5)

12.54%

12.98%

13.15%

13.31%

13.4%

Total Capital ratio(4)(5)

14.97%

15.45%

15.54%

15.61%

15.6%

Supplementary Leverage ratio (SLR)(4)(5)(6)

5.96%

6.64%

6.82%

7.00%

7.0%

Return on average assets

0.49%

0.19%

0.55%

0.75%

1.39%

Return on average common equity

5.2%

1.8%

6.5%

9.1%

17.2%

Efficiency ratio (total operating expenses/total revenues, net)

51.3%

52.9%

63.4%

67.3%

57.3%

Balance sheet data (in billions of dollars, except per share amounts)(3):

Total assets

$

2,220.1

$

2,232.8

$

2,234.5

$

2,260.1

$

2,314.3

2%

4%

Total average assets

2,079.7

2,266.6

2,259.4

2,299.3

2,316.8

1%

11%

Total deposits

1,184.9

1,233.7

1,262.6

1,280.7

1,301.0

2%

10%

Citigroup's stockholders' equity

192.7

191.7

193.9

199.4

202.5

2%

5%

Book value per share

83.92

83.45

84.48

86.43

88.18

2%

5%

Tangible book value per share(7)

71.69

71.20

71.95

73.67

75.50

2%

5%

Direct staff (in thousands)

201

204

209

210

211

-

5%

(1)

In 4Q20, Citi revised the 2Q20 accounting conclusion from a "change in accounting estimate effected by a change in accounting principle" to a "change in accounting principle", which requires an adjustment to January 1, 2020 opening retained earnings, rather than net income. As a result, Citi`s full year and quarterly results for 2020 have been revised to reflect this change as if it were effective as of January 1, 2020. Citi recorded an increase to its beginning retained earnings on January 1, 2020 of $330 million and a decrease of $443 million in its allowance for credit losses on loans, as well as a $113 million increase in Other assets related to income taxes, and recorded a decrease of $18 million ($7 million in GCB NA Citi-branded cards, ($16) million in GCB NA Citi retail services, $9 million in GCB Latin America, and ($18) million in GCB Asia ) to its provisions for credit losses on loans in 1Q20 and increase of $339 million ($182 million in GCB NA Citi-branded cards, $158 million in GCB NA Citi retail services, $7 million in GCB Latin America, and $(8) million in GCB Asia), and $122 million ($3 million in GCB NA Citi-branded cards, $50 million in GCB Latin America, and $69 million in GCB Asia) to its provisions for credit losses on loans in 2Q20 and 3Q20, respectively. In addition, Citi`s operating expenses increased by $49 million ($14 million in GCB NA Citi-branded cards, $22 million in GCB NA Citi retail services, $6 million in GCB Latin America, and $7 million in GCB Asia), and $45 million, ($15 million in GCB NA Citi-branded cards, $21 million in GCB NA Citi retail services, $4 million in GCB Latin America, and $5 million in GCB Asia) with a corresponding decrease in net credit losses, in 1Q20 and 2Q20, respectively.

(2)

Certain securities are excluded from the second quarter of 2020 diluted EPS calculation because they were anti-dilutive. Year-to-date EPS will not equal the sum of the individual quarters because the year-to-date EPS calculation is a separate calculation.

(3)

1Q21 is preliminary.

(4)

Citi's reportable CET1 Capital, Tier 1 Capital and Total Capital ratios were derived under the U.S. Basel III Advanced Approaches framework for all periods presented. The reportable ratios represent the lower of each of the three risk-based capital ratios (CET1 Capital, Tier 1 Capital and Total Capital) under both the Standardized Approach and the Advanced Approaches under the Collins Amendment. For the composition of Citi's CET1 Capital and ratio, see page 27.

(5)

Citi has elected to apply the modified transition provision related to the impact of the CECL accounting standard on regulatory capital, as provided by the U.S. banking agencies’ September 2020 final rule. For additional information, see "Capital Resources" in Citi's 2020 Form 10-K.

(6)

For the composition of Citi's SLR, see page 27.

(7)

Tangible book value per share is a non-GAAP financial measure. For a reconciliation of this measure to reported results, see page 27.

Note: Ratios and variance percentages are calculated based on the displayed amounts. Due to averaging and roundings, quarterly earnings per share may not sum to the YTD totals.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 1


CITIGROUP CONSOLIDATED STATEMENT OF INCOME

(In millions of dollars)

1Q

2Q

3Q

4Q

1Q

1Q21 Increase/
(Decrease) from

    

2020(1)

    

2020(1)

    

2020(1)

    

2020

    

2021

    

4Q20

    

1Q20

Revenues

Interest revenue

$

17,139

$

14,589

$

13,314

$

13,047

$

12,534

(4%)

(27%)

Interest expense

5,647

3,509

2,821

2,564

2,368

(8%)

(58%)

Net interest revenue

11,492

11,080

10,493

10,483

10,166

(3%)

(12%)

Commissions and fees

3,021

2,933

2,753

2,678

3,670

37%

21%

Principal transactions

5,261

4,157

2,508

1,959

3,913

100%

(26%)

Administrative and other fiduciary fees

854

819

892

907

961

6%

13%

Realized gains (losses) on investments

432

748

304

272

401

47%

(7%)

Impairment losses on investments and other assets

(55)

(69)

(30)

(11)

(69)

NM

(25%)

Provision for credit losses on AFS debt securities(2)

-

(8)

4

1

-

(100%)

-

Other revenue (loss)

(274)

106

378

210

285

36%

NM

Total non-interest revenues

9,239

8,686

6,809

6,016

9,161

52%

(1%)

Total revenues, net of interest expense

20,731

19,766

17,302

16,499

19,327

17%

(7%)

Provisions for credit losses and for benefits and claims

Net credit losses

2,059

2,161

1,919

1,472

1,748

19%

(15%)

Credit reserve build / (release) for loans

4,318

5,829

12

(1,848)

(3,227)

(75%)

NM

Provision for credit losses on loans

6,377

7,990

1,931

(376)

(1,479)

NM

NM

Provision for credit losses on held-to-maturity (HTM) debt securities

6

31

(16)

(14)

(11)

21%

NM

Provision for credit losses on other assets

(4)

48

(13)

(24)

9

NM

NM

Policyholder benefits and claims

24

15

58

16

52

NM

NM

Provision for credit losses on unfunded lending commitments

557

113

424

352

(626)

NM

NM

Total provisions for credit losses and for benefits and claims

6,960

8,197

2,384

(46)

(2,055)

NM

NM

Operating expenses

Compensation and benefits

5,654

5,624

5,595

5,341

6,001

12%

6%

Premises and equipment

565

562

575

631

576

(9%)

2%

Technology / communication

1,723

1,741

1,891

2,028

1,852

(9%)

7%

Advertising and marketing

328

299

238

352

270

(23%)

(18%)

Other operating

2,373

2,234

2,665

2,752

2,374

(14%)

-

Total operating expenses

10,643

10,460

10,964

11,104

11,073

-

4%

Income from continuing operations before income taxes

3,128

1,109

3,954

5,441

10,309

89%

NM

Provision for income taxes

580

52

777

1,116

2,332

NM

NM

Income (loss) from continuing operations

2,548

1,057

3,177

4,325

7,977

84%

NM

Discontinued operations

Income (loss) from discontinued operations

(18)

(1)

(7)

6

(2)

NM

89%

Provision (benefit) for income taxes

-

-

-

-

-

-

-

Income (loss) from discontinued operations, net of taxes

(18)

(1)

(7)

6

(2)

NM

89%

Net income before noncontrolling interests

2,530

1,056

3,170

4,331

7,975

84%

NM

Net income (loss) attributable to noncontrolling interests

(6)

-

24

22

33

50%

NM

Citigroup's net income

$

2,536

$

1,056

$

3,146

$

4,309

$

7,942

84%

NM

(1)

See footnote1 on page 1.

(2)

In accordance with ASC 326.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 2


CITIGROUP CONSOLIDATED BALANCE SHEET

(In millions of dollars)

1Q21 Increase/

March 31,

June 30,

September 30,

December 31,

March 31,

(Decrease) from

    

2020(1)

2020(1)

2020(1)

2020

2021(2)

    

4Q20

    

1Q20

Assets

Cash and due from banks (including segregated cash and other deposits)

$

23,755

$

22,889

$

25,308

$

26,349

$

26,204

(1%)

10%

Deposits with banks, net of allowance

262,165

286,884

298,387

283,266

298,478

5%

14%

Securities borrowed and purchased under agreements to resell, net of allowance

262,536

282,917

289,358

294,712

315,072

7%

20%

Brokerage receivables, net of allowance

68,555

51,633

51,610

44,806

60,465

35%

(12%)

Trading account assets

365,000

362,311

348,209

375,079

360,659

(4%)

(1%)

Investments

Available-for-sale debt securities, net of allowance

308,219

342,256

343,690

335,084

304,036

(9%)

(1%)

Held-to-maturity debt securities, net of allowance

82,315

83,332

96,065

104,943

161,742

54%

96%

Equity securities

8,349

7,665

7,769

7,332

7,181

(2%)

(14%)

Total investments

398,883

433,253

447,524

447,359

472,959

6%

19%

Loans, net of unearned income

Consumer

288,430

281,113

280,025

288,839

274,034

(5%)

(5%)

Corporate

432,590

404,179

386,886

387,044

391,954

1%

(9%)

Loans, net of unearned income

721,020

685,292

666,911

675,883

665,988

(1%)

(8%)

Allowance for credit losses on loans (ACLL)

(20,380)

(26,298)

(26,426)

(24,956)

(21,638)

13%

(6%)

Total loans, net

700,640

658,994

640,485

650,927

644,350

(1%)

(8%)

Goodwill

21,264

21,399

21,624

22,162

21,905

(1%)

3%

Intangible assets (including MSRs)

4,560

4,451

4,804

4,747

4,741

-

4%

Other assets, net of allowance

112,756

108,068

107,150

110,683

109,433

(1%)

(3%)

Total assets

$

2,220,114

$

2,232,799

$

2,234,459

$

2,260,090

$

2,314,266

2%

4%

Liabilities

Non-interest-bearing deposits in U.S. offices

$

113,371

$

115,386

$

121,183

$

126,942

$

138,192

9%

22%

Interest-bearing deposits in U.S. offices

462,327

490,823

497,487

503,213

497,335

(1%)

8%

Total U.S. deposits

575,698

606,209

618,670

630,155

635,527

1%

10%

Non-interest-bearing deposits in offices outside the U.S.

85,439

87,479

94,208

100,543

101,662

1%

19%

Interest-bearing deposits in offices outside the U.S.

523,774

539,972

549,745

549,973

563,786

3%

8%

Total international deposits

609,213

627,451

643,953

650,516

665,448

2%

9%

Total deposits

1,184,911

1,233,660

1,262,623

1,280,671

1,300,975

2%

10%

Securities loaned and sold under agreements to resell

222,324

215,722

207,227

199,525

219,168

10%

(1%)

Brokerage payables

74,368

60,567

54,328

50,484

60,907

21%

(18%)

Trading account liabilities

163,995

149,264

146,990

168,027

179,117

7%

9%

Short-term borrowings

54,951

40,156

37,439

29,514

32,087

9%

(42%)

Long-term debt

266,098

279,775

273,254

271,686

256,335

(6%)

(4%)

Other liabilities(3)

60,141

61,269

58,003

59,983

62,404

4%

4%

Total liabilities

$

2,026,788

$

2,040,413

$

2,039,864

$

2,059,890

$

2,110,993

2%

4%

Equity

Stockholders' equity

Preferred stock

$

17,980

$

17,980

$

17,980

$

19,480

$

20,280

4%

13%

Common stock

31

31

31

31

31

-

-

Additional paid-in capital

107,550

107,668

107,764

107,846

107,694

-

-

Retained earnings

163,782

163,515

165,303

168,272

174,816

4%

7%

Treasury stock, at cost

(64,147)

(64,143)

(64,137)

(64,129)

(65,261)

(2%)

(2%)

Accumulated other comprehensive income (loss) (AOCI)

(32,521)

(33,345)

(33,065)

(32,058)

(35,011)

(9%)

(8%)

Total common equity

$

174,695

$

173,726

$

175,896

$

179,962

$

182,269

1%

4%

Total Citigroup stockholders' equity

$

192,675

$

191,706

$

193,876

$

199,442

$

202,549

2%

5%

Noncontrolling interests

651

680

719

758

724

(4%)

11%

Total equity

193,326

192,386

194,595

200,200

203,273

2%

5%

Total liabilities and equity

$

2,220,114

$

2,232,799

$

2,234,459

$

2,260,090

$

2,314,266

2%

4%

(1)

See footnote1 on page 1.

(2)

Preliminary.

(3)

Includes allowance for credit losses for unfunded lending commitments. See page 23 for amounts by period.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 3


SEGMENT DETAIL

NET REVENUES

(In millions of dollars)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020 

    

2020 

    

2020

    

2020

    

2021

    

4Q20

    

1Q20

Global Consumer Banking

North America

$

5,224

$

4,742

$

4,527

$

4,655

$

4,428

(5%)

(15%)

Latin America

1,199

1,050

1,027

1,096

1,008

(8%)

(16%)

Asia(1)

1,751

1,547

1,619

1,554

1,601

3%

(9%)

Total

8,174

7,339

7,173

7,305

7,037

(4%)

(14%)

Institutional Clients Group

North America

4,947

4,987

3,920

3,331

4,898

47%

(1%)

EMEA

3,470

3,392

3,085

2,867

3,713

30%

7%

Latin America

1,418

1,207

1,141

1,072

1,136

6%

(20%)

Asia

2,649

2,551

2,207

2,009

2,473

23%

(7%)

Total

12,484

12,137

10,353

9,279

12,220

32%

(2%)

Corporate / Other

73

290

(224)

(85)

70

NM

(4%)

Total Citigroup - net revenues

$

20,731

$

19,766

$

17,302

$

16,499

$

19,327

17%

(7%)

(1)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 4


SEGMENT DETAIL

INCOME

(In millions of dollars)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

   

2020(1)

2020(1)

2020(1)

2020

2021

4Q20

1Q20

Income (loss) from continuing operations

Global Consumer Banking

North America

$

(916)

$

(721)

$

690

$

1,006

$

1,857

85%

NM

Latin America

(29)

13

117

176

53

(70%)

NM

Asia (2)

204

50

167

117

264

NM

29%

Total

(741)

(658)

974

1,299

2,174

67%

NM

Institutional Clients Group

North America

896

660

1,058

847

2,798

NM

NM

EMEA

1,035

493

893

906

1,476

63%

43%

Latin America

526

(194)

108

966

646

(33%)

23%

Asia

1,169

921

860

654

1,052

61%

(10%)

Total

3,626

1,880

2,919

3,373

5,972

77%

65%

Corporate / Other

(337)

(165)

(716)

(347)

(169)

51%

50%

Income from continuing operations

$

2,548

$

1,057

$

3,177

$

4,325

$

7,977

84%

NM

Discontinued operations

(18)

(1)

(7)

6

(2)

NM

89%

Net income attributable to noncontrolling interests

(6)

-

24

22

33

50%

NM

Total Citigroup - net income

$

2,536

$

1,056

$

3,146

$

4,309

$

7,942

84%

NM

Average assets (in billions)

North America

$

1,113

$

1,256

$

1,245

$

1,262

$

1,261

-

13%

EMEA(2)

378

412

412

419

434

4%

15%

Latin America

129

128

129

129

124

(4%)

(4%)

Asia(2)

366

378

380

393

407

4%

11%

Corporate / Other

94

93

93

96

91

(5%)

(3%)

Total

$

2,080

$

2,267

$

2,259

$

2,299

$

2,317

1%

11%

Return on average assets (ROA) on net income (loss)

North America

0.00%

(0.02%)

0.56%

0.58%

1.50%

EMEA(2)

1.09%

0.48%

0.84%

0.85%

1.34%

Latin America

1.55%

(0.57%)

0.69%

3.52%

2.29%

Asia(2)

1.51%

1.04%

1.08%

0.78%

1.31%

Corporate / Other

(1.50%)

(0.70%)

(3.09%)

(1.42%)

(0.76%)

Total

0.49%

0.19%

0.55%

0.75%

1.39%

(1)

See footnote1 on page 1.

(2)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 5


GLOBAL CONSUMER BANKING

Page 1

(In millions of dollars, except as otherwise noted)

1Q21 Increase/ 

1Q

2Q

3Q

4Q

1Q

(Decrease) from

   

2020(1)

   

2020(1)

   

2020(1)

   

2020

   

2021

   

4Q20

   

1Q20

Net interest revenue

$

7,072

$

6,534

$

6,251

$

6,343

$

5,953

(6%)

(16%)

Non-interest revenue

1,102

805

922

962

1,084

13%

(2%)

Total revenues, net of interest expense

8,174

7,339

7,173

7,305

7,037

(4%)

(14%)

Total operating expenses

4,417

4,058

4,217

4,511

4,396

(3%)

-

Net credit losses on loans

1,934

1,842

1,598

1,272

1,580

24%

(18%)

Credit reserve build / (release) for loans

2,811

2,299

34

(193)

(1,806)

NM

NM

Provision for credit losses on unfunded lending commitments

(1)

-

5

(4)

-

100%

100%

Provisions for benefits and claims, HTM debt securities and other assets

20

38

45

2

35

NM

75%

Provisions for credit losses and for benefits and claims (PBC)

4,764

4,179

1,682

1,077

(191)

NM

NM

Income (loss) from continuing operations before taxes

(1,007)

(898)

1,274

1,717

2,832

65%

NM

Income taxes (benefits)

(266)

(240)

300

418

658

57%

NM

Income (loss) from continuing operations

(741)

(658)

974

1,299

2,174

67%

NM

Noncontrolling interests

(1)

(2)

-

(1)

(3)

NM

NM

Net income (loss)

$

(740)

$

(656)

$

974

$

1,300

$

2,177

67%

NM

EOP assets (in billions)

$

403

$

423

$

435

$

434

$

439

1%

9%

Average assets (in billions)

406

418

$

434

$

447

439

(2%)

8%

Return on average assets

(0.73%)

(0.63%)

0.89%

1.16%

2.01%

Efficiency ratio

54%

55%

59%

62%

62%

Net credit losses as a % of average loans

2.68%

2.73%

2.33%

1.83%

2.36%

Revenue by business

Retail banking

$

3,046

$

2,836

$

2,916

$

2,936

$

2,844

(3%)

(7%)

Cards (2)

5,128

4,503

4,257

4,369

4,193

(4%)

(18%)

Total

$

8,174

$

7,339

$

7,173

$

7,305

$

7,037

(4%)

(14%)

Net credit losses on loans by business

Retail banking

$

230

$

200

$

190

$

185

$

274

48%

19%

Cards (2)

1,704

1,642

1,408

1,087

1,306

20%

(23%)

Total

$

1,934

$

1,842

$

1,598

$

1,272

$

1,580

24%

(18%)

Income from continuing operations by business

Retail banking

$

127

$

71

$

312

$

234

$

261

12%

NM

Cards (2)

(868)

(729)

662

1,065

1,913

80%

NM

Total

$

(741)

$

(658)

$

974

$

1,299

$

2,174

67%

NM

Foreign currency (FX) translation impact

Total revenue - as reported

$

8,174

$

7,339

$

7,173

$

7,305

$

7,037

(4%)

(14%)

Impact of FX translation (3)

69

175

104

2

-

Total revenues - Ex-FX (3)

$

8,243

$

7,514

$

7,277

$

7,307

$

7,037

(4%)

(15%)

Total operating expenses – as reported

$

4,417

$

4,058

$

4,217

$

4,511

$

4,396

(3%)

-

Impact of FX translation (3)

44

105

66

3

-

Total operating expenses - Ex-FX (3)

$

4,461

$

4,163

$

4,283

$

4,514

$

4,396

(3%)

(1%)

Total provisions for credit losses & PBC - as reported

$

4,764

$

4,179

$

1,682

$

1,077

$

(191)

NM

NM

Impact of FX translation (3)

20

73

16

-

-

Total provisions for credit losses & PBC - Ex-FX (3)

$

4,784

$

4,252

$

1,698

$

1,077

$

(191)

NM

NM

Net income (loss) – as reported

$

(740)

$

(656)

$

974

$

1,300

$

2,177

67%

NM

Impact of FX translation (3)

3

(4)

15

(1)

-

Total net income (loss) - Ex-FX (3)

$

(737)

$

(660)

$

989

$

1,299

$

2,177

68%

NM

(1)

See footnote1 on page 1.

(2)

Includes both Citi-Branded Cards and Citi Retail Services.

(3)

Reflects the impact of foreign currency (FX) translation into U.S. dollars at the first quarter of 2021 average exchange rates for all periods presented. Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 6


GLOBAL CONSUMER BANKING

Page 2

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020

    

2020

    

2020

    

2020

    

2021

    

4Q20

    

1Q20

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

2,336

2,329

2,323

2,305

2,241

(3%)

(4%)

Accounts (in millions)

55.9

55.5

55.5

53.7

52.9

(1%)

(5%)

Average deposits

$

290.1

$

301.9

$

319.8

$

333.2

$

345.3

4%

19%

Investment sales

29.6

25.6

30.2

29.2

38.4

32%

30%

Investment assets under management (AUMs):

AUMS

138.1

153.9

163.5

180.8

183.2

1%

33%

AUMs related to the LATAM retirement services business

29.1

33.0

35.9

40.8

39.2

(4%)

35%

Total AUMs

$

167.2

$

186.9

$

199.4

$

221.6

$

222.4

-

33%

Average loans

123.1

121.8

125.6

127.6

127.4

-

3%

EOP loans:

Mortgages

$

83.6

$

86.0

$

87.5

$

88.9

$

86.7

(2%)

4%

Personal, small business and other

36.6

37.6

38.3

40.1

39.1

(2%)

7%

EOP loans

$

120.2

$

123.6

$

125.8

$

129.0

$

125.8

(2%)

5%

Total net interest revenue (in millions)(1)

$

1,981

$

1,918

$

1,898

$

1,900

$

1,778

(6%)

(10%)

As a % of average loans

6.47%

6.33%

6.01%

5.92%

5.66%

Net credit losses on loans (in millions)

$

230

$

200

$

190

$

185

$

274

48%

19%

As a % of average loans

0.75%

0.66%

0.60%

0.58%

0.87%

Loans 90+ days past due (in millions)(2)

$

429

$

497

$

497

$

632

$

598

(5%)

39%

As a % of EOP loans

0.36%

0.40%

0.40%

0.49%

0.48%

Loans 30-89 days past due (in millions)(2)

$

794

$

918

$

786

$

860

$

662

(23%)

(17%)

As a % of EOP loans

0.66%

0.75%

0.63%

0.67%

0.53%

Cards key indicators (in millions of dollars, except as otherwise noted)

EOP open accounts (in millions)

137.3

134.6

132.8

131.8

130.2

(1%)

(5%)

Purchase sales (in billions)

$

127.6

$

108.3

$

127.1

$

141.9

$

128.3

(10%)

1%

Average loans (in billions)(3)

167.2

149.7

146.8

148.5

144.3

(3%)

(14%)

EOP loans (in billions)(3)

159.1

149.0

146.6

153.1

142.1

(7%)

(11%)

Average yield(4)

13.59%

13.40%

12.83%

12.65%

12.65%

Total net interest revenue(5)

$

5,091

$

4,616

$

4,353

$

4,443

$

4,175

(6%)

(18%)

As a % of average loans(5)

12.25%

12.40%

11.80%

11.90%

11.73%

Net credit losses on loans

$

1,704

$

1,642

$

1,408

$

1,087

$

1,306

20%

(23%)

As a % of average loans

4.10%

4.41%

3.82%

2.91%

3.67%

Net credit margin(6)

$

3,422

$

2,853

$

2,852

$

3,290

$

2,899

(12%)

(15%)

As a % of average loans(6)

8.23%

7.67%

7.73%

8.81%

8.15%

Loans 90+ days past due(7)

$

2,174

$

1,969

$

1,479

$

1,875

$

1,577

(16%)

(27%)

As a % of EOP loans

1.37%

1.32%

1.01%

1.22%

1.11%

Loans 30-89 days past due(7)

$

2,076

$

1,585

$

1,612

$

1,657

$

1,341

(19%)

(35%)

As a % of EOP loans

1.30%

1.06%

1.10%

1.08%

0.94%

(1)

Also includes net interest revenue related to the average deposit balances in excess of the average loan portfolio.

(2)

The Loans 90+ days past due and 30-89 days past due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies. See footnote 2 on page 9.

(3)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4)

Average yield is gross interest revenue earned on loans divided by average loans.

(5)

Net interest revenue includes certain fees that are recorded as interest revenue.

(6)

Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

(7)

The decrease in loans 90+ days past due as of September 30, 2020 and the decrease in loans 30-89 days past due beginning at June 30, 2020, include the impact of loan modifications in North America and Latin America that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

Reclassified to conform to the current period’s presentation.

Page 7


GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 1

(In millions of dollars, except as otherwise noted)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

   

2020(1)

   

2020(1)

   

2020(1)

   

2020

   

2021

   

4Q20

   

1Q20

Net interest revenue

$

5,036

$

4,707

$

4,500

$

4,559

$

4,307

(6%)

(14%)

Non-interest revenue

188

35

27

96

121

26%

(36%)

Total revenues, net of interest expense

5,224

4,742

4,527

4,655

4,428

(5%)

(15%)

Total operating expenses

2,572

2,382

2,444

2,544

2,478

(3%)

(4%)

Net credit losses on loans

1,490

1,448

1,182

870

950

9%

(36%)

Credit reserve build / (release) for loans

2,371

1,839

(10)

(85)

(1,417)

NM

NM

Provision for credit losses on unfunded lending commitments

(1)

-

5

(4)

-

100%

100%

Provisions for benefits and claims, HTM debt securities and other assets

5

19

(6)

(1)

2

NM

(60%)

Provisions for credit losses and for benefits and claims

3,865

3,306

1,171

780

(465)

NM

NM

Income (loss) from continuing operations before taxes

(1,213)

(946)

912

1,331

2,415

81%

NM

Income taxes (benefits)

(297)

(225)

222

325

558

72%

NM

Income (loss) from continuing operations

(916)

(721)

690

1,006

1,857

85%

NM

Noncontrolling interests

-

-

-

-

-

-

-

Net income (loss)

$

(916)

$

(721)

$

690

$

1,006

$

1,857

85%

NM

Average assets (in billions)

$

246

$

264

$

274

$

278

$

265

(5%)

8%

Return on average assets

(1.50%)

(1.10%)

1.00%

1.44%

2.84%

Efficiency ratio

49%

50%

54%

55%

56%

Net credit losses as a % of average loans

3.10%

3.22%

2.63%

1.93%

2.21%

Revenue by business

Retail banking

$

1,130

$

1,122

$

1,113

$

1,092

$

1,041

(5%)

(8%)

Citi-branded cards

2,347

2,218

2,061

2,132

2,091

(2%)

(11%)

Citi retail services

1,747

1,402

1,353

1,431

1,296

(9%)

(26%)

Total

$

5,224

$

4,742

$

4,527

$

4,655

$

4,428

(5%)

(15%)

Net credit losses on loans by business

Retail banking

$

37

$

33

$

31

$

31

$

26

(16%)

(30%)

Citi-branded cards

781

780

647

500

551

10%

(29%)

Citi retail services

672

635

504

339

373

10%

(44%)

Total

$

1,490

$

1,448

$

1,182

$

870

$

950

9%

(36%)

Income (loss) from continuing operations by business

Retail banking

$

(73)

$

(82)

$

50

$

(39)

$

3

NM

NM

Citi-branded cards

(523)

(522)

424

642

1,119

74%

NM

Citi retail services

(320)

(117)

216

403

735

82%

NM

Total

$

(916)

$

(721)

$

690

$

1,006

$

1,857

85%

NM

(1)

See footnote1 on page 1.

NM Not meaningful.

Reclassified to conform to the current period’s presentation.

Page 8


GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 2

    

    

    

    

    

    

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

2020

2020

2020

2020

2021

4Q20

    

1Q20

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

689

689

689

689

687

-

-

Accounts (in millions)

9.1

9.1

9.1

9.1

9.1

-

-

Average deposits

$

161.3

$

172.5

$

182.1

$

188.9

$

197.0

4%

22%

Investment sales

12.4

11.0

10.9

10.6

14.6

38%

18%

Investment AUMs

62.0

69.3

73.3

80.3

81.7

2%

32%

Average loans

50.5

52.2

53.4

52.8

51.9

(2%)

3%

EOP loans:

Mortgages

47.9

48.9

49.0

49.0

46.9

(4%)

(2%)

Personal, small business and other

2.9

4.2

4.1

3.7

4.0

8%

38%

Total EOP loans

$

50.8

$

53.1

$

53.1

$

52.7

$

50.9

(3%)

-

Mortgage originations(1)

$

4.1

$

6.4

$

6.6

$

6.6

$

5.7

(14%)

39%

Third-party mortgage servicing portfolio (EOP)

43.9

43.5

42.1

40.2

39.4

(2%)

(10%)

Net servicing and gain/(loss) on sale (in millions)

86.3

81.8

59.1

57.3

44.2

(23%)

(49%)

Saleable mortgage rate locks

2.9

2.2

3.3

2.6

2.3

(12%)

(21%)

Net interest revenue on loans (in millions)

184

179

179

174

166

(5%)

(10%)

As a % of average loans

1.47%

1.38%

1.33%

1.31%

1.30%

Net credit losses on loans (in millions)

$

37

$

33

$

31

$

31

$

26

(16%)

(30%)

As a % of average loans

0.29%

0.25%

0.23%

0.23%

0.20%

Loans 90+ days past due (in millions)(2)

$

161

$

182

$

211

$

299

$

263

(12%)

63%

As a % of EOP loans

0.32%

0.35%

0.40%

0.58%

0.52%

Loans 30-89 days past due (in millions)(2)

$

298

$

440

$

378

$

328

$

220

(33%)

(26%)

As a % of EOP loans

0.59%

0.84%

0.72%

0.63%

0.44%

(1)

Originations of residential first mortgages.

(2)

The loans 90+ days past due and 30-89 days past due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) were $124 million and ($0.5 billion), $130 million and ($0.5 billion), $148 million and ($0.6 billion), $171 million and ($0.7 billion), and $176 million and ($0.7 billion) as of March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) were $64 million and ($0.5 billion), $86 million and ($0.5 billion), $88 million and ($0.6 billion), $98 million and ($0.7 billion), and $84 million and ($0.7 billion) as of March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 9


GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 3

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020

    

2020

    

2020

    

2020

    

2021

    

4Q20

1Q20

Citi-Branded Cards Key Indicators (in millions of dollars, except as otherwise noted)(1)

EOP open accounts (in millions)

35.0

34.6

34.5

34.5

34.5

-

(1%)

Purchase sales (in billions)

$

85.8

$

73.8

$

85.5

$

93.2

$

85.8

(8%)

-

Average loans (in billions)(1)

92.3

82.6

81.2

81.7

78.7

(4%)

(15%)

EOP loans (in billions)(1)

88.4

82.6

81.1

84.0

78.5

(7%)

(11%)

Average yield(2)

10.86%

10.73%

10.33%

10.19%

10.30%

1%

(5%)

Total net interest revenue(3)

$

2,142

$

2,003

$

1,906

$

1,916

$

1,830

(4%)

(15%)

As a % of average loans(3)

9.33%

9.75%

9.34%

9.33%

9.43%

Net credit losses on loans

$

781

$

780

$

647

$

500

$

551

10%

(29%)

As a % of average loans

3.40%

3.80%

3.17%

2.43%

2.84%

Net credit margin(4)

$

1,564

$

1,432

$

1,412

$

1,630

$

1,541

(5%)

(1%)

As a % of average loans(4)

6.82%

6.97%

6.92%

7.94%

7.94%

Loans 90+ days past due

$

891

$

784

$

574

$

686

$

590

(14%)

(34%)

As a % of EOP loans

1.01%

0.95%

0.71%

0.82%

0.75%

Loans 30-89 days past due(5)

$

770

$

594

$

624

$

589

$

484

(18%)

(37%)

As a % of EOP loans

0.87%

0.72%

0.77%

0.70%

0.62%

Citi Retail Services Key Indicators (in millions of dollars, except as otherwise noted)(1)

EOP open accounts

81.9

80.1

78.6

77.9

76.6

(2%)

(6%)

Purchase sales (in billions)

$

18.0

$

16.9

$

19.9

$

23.4

$

18.7

(20%)

4%

Average loans (in billions)(1)

50.5

46.2

44.5

44.9

43.8

(2%)

(13%)

EOP loans (in billions)(1)

48.9

45.4

44.4

46.4

42.5

(8%)

(13%)

Average yield(2)

17.78%

17.29%

16.86%

16.73%

16.61%

(1%)

(7%)

Total net interest revenue(3)

$

2,119

$

1,887

$

1,788

$

1,861

$

1,744

(6%)

(18%)

As a % of average loans(3)

16.88%

16.43%

15.98%

16.49%

16.15%

Net credit losses on loans

$

672

$

635

$

504

$

339

$

373

10%

(44%)

As a % of average loans

5.35%

5.53%

4.51%

3.00%

3.45%

Net credit margin(4)

$

1,070

$

762

$

846

$

1,091

$

920

(16%)

(14%)

As a % of average loans(4)

8.52%

6.63%

7.56%

9.67%

8.52%

Loans 90+ days past due(5)

$

958

$

811

$

557

$

644

$

591

(8%)

(38%)

As a % of EOP loans

1.96%

1.79%

1.25%

1.39%

1.39%

Loans 30-89 days past due(5)

$

903

$

611

$

610

$

639

$

513

(20%)

(43%)

As a % of EOP loans

1.85%

1.35%

1.37%

1.38%

1.21%

(1)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(2)

Average yield is calculated as gross interest revenue earned on loans divided by average loans.

(3)

Net interest revenue includes certain fees that are recorded as interest revenue.

(4)

Net credit margin represents total revenues, net of interest expense, less net credit losses and policy benefits and claims.

(5)

The decrease in loans 90+ days past due as of September 30, 2020 and the decrease in loans 30-89 days past due beginning at June 30, 2020, include the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

Reclassified to conform to the current period's presentation.

Page 10


GLOBAL CONSUMER BANKING

LATIN AMERICA (1)

Page 1

(In millions of dollars, except as otherwise noted)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020(2)

    

2020(2)

    

2020(2)

2020

2021

    

4Q20

    

1Q20

Net interest revenue

$

887

$

755

$

697

$

739

$

658

(11%)

(26%)

Non-interest revenue(2)

312

295

330

357

350

(2%)

12%

Total revenues, net of interest expense

1,199

1,050

1,027

1,096

1,008

(8%)

(16%)

Total operating expenses

705

608

655

762

701

(8%)

(1%)

Net credit losses on loans

271

205

228

162

365

NM

35%

Credit reserve build / (release) for loans

256

209

(66)

(83)

(163)

(96%)

NM

Provision for credit losses on unfunded lending commitments

-

-

-

-

-

-

-

Provisions for benefits and claims, HTM debt securities and other assets

15

16

47

9

29

NM

93%

Provisions for credit losses and for benefits and claims (PBC)

542

430

209

88

231

NM

(57%)

Income (loss) from continuing operations before taxes

(48)

12

163

246

76

(69%)

NM

Income taxes (benefits)

(19)

(1)

46

70

23

(67%)

NM

Income (loss) from continuing operations

(29)

13

117

176

53

(70%)

NM

Noncontrolling interests

-

-

-

-

-

-

-

Net income (loss)

$

(29)

$

13

$

117

$

176

$

53

(70%)

NM

Average assets (in billions)

$

35

$

30

$

31

$

33

$

34

3%

(3%)

Return on average assets

(0.33%)

0.17%

1.50%

2.12%

0.63%

Efficiency ratio

59%

58%

64%

70%

70%

Net credit losses on loans as a percentage of average loans

6.53%

6.15%

6.67%

4.51%

10.65%

Revenue by business

Retail banking

$

783

$

705

$

737

$

784

$

723

(8%)

(8%)

Citi-branded cards

416

345

290

312

285

(9%)

(31%)

Total

$

1,199

$

1,050

$

1,027

$

1,096

$

1,008

(8%)

(16%)

Net credit losses on loans by business

Retail banking

$

127

$

92

$

90

$

68

$

168

NM

32%

Citi-branded cards

144

113

138

94

197

NM

37%

Total

$

271

$

205

$

228

$

162

$

365

NM

35%

Income from continuing operations by business

Retail banking

$

(20)

$

(4)

$

76

$

101

$

41

(59%)

NM

Citi-branded cards

(9)

17

41

75

12

(84%)

NM

Total

$

(29)

$

13

$

117

$

176

$

53

(70%)

NM

FX translation impact

Total revenue - as reported

$

1,199

$

1,050

$

1,027

$

1,096

$

1,008

(8%)

(16%)

Impact of FX translation(3)

2

109

68

(5)

-

Total revenues - Ex-FX(3)

$

1,201

$

1,159

$

1,095

$

1,091

$

1,008

(8%)

(16%)

Total operating expenses - as reported

$

705

$

608

$

655

$

762

$

701

(8%)

(1%)

Impact of FX translation(3)

1

60

41

(3)

-

Total operating expenses - Ex-FX(3)

$

706

$

668

$

696

$

759

$

701

(8%)

(1%)

Total provisions for credit losses and PBC - as reported

$

542

$

430

$

209

$

88

$

231

NM

(57%)

Impact of FX translation(3)

1

53

12

(1)

-

Total provisions for credit losses and PBC - Ex-FX(3)

$

543

$

483

$

221

$

87

$

231

NM

(57%)

Net income (loss) - as reported

$

(29)

$

13

$

117

$

176

$

53

(70%)

NM

Impact of FX translation(3)

-

(4)

10

(1)

-

Total net income (loss) - Ex-FX(3)

$

(29)

$

9

$

127

$

175

$

53

(70%)

NM

(1)

Latin America GCB consists of Citi's consumer banking operations in Mexico.

(2)

See footnote1 on page 1.

(3)

Reflects the impact of foreign currency (FX) translation into U.S. dollars at the first quarter of 2021 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 11


GLOBAL CONSUMER BANKING

LATIN AMERICA

Page 2

1Q21 Increase/ 

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020

    

2020

    

2020

    

2020

    

2021

    

4Q20

    

1Q20

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

1,411

1,406

1,401

1,392

1,331

(4%)

(6%)

Accounts (in millions)

29.9

29.5

29.3

27.3

26.6

(3%)

(11%)

Average deposits

$

22.9

$

20.6

$

22.5

$

24.3

$

24.5

1%

7%

Investment sales

3.7

3.1

3.5

3.7

3.1

(16%)

(16%)

Investment AUMs:

AUMS

20.1

22.2

23.4

27.1

26.9

(1%)

34%

AUMs related to the retirement services business

29.1

33.0

35.9

40.8

39.2

(4%)

35%

Total AUMs

49.2

55.2

59.3

67.9

66.1

(3%)

34%

Average loans

11.1

9.1

9.3

9.6

9.4

(2%)

(15%)

EOP loans:

Mortgages

3.7

3.7

3.8

4.0

3.8

(5%)

3%

Personal, small business and other

5.5

5.3

5.4

5.8

5.3

(9%)

(4%)

Total EOP loans

$

9.2

$

9.0

$

9.2

$

9.8

$

9.1

(7%)

(1%)

Total net interest revenue (in millions)(1)

$

548

$

473

$

480

$

503

$

447

(11%)

(18%)

As a % of average loans(1)

19.86%

20.91%

20.53%

20.84%

19.29%

Net credit losses on loans (in millions)

$

127

$

92

$

90

$

68

$

168

NM

32%

As a % of average loans

4.60%

4.07%

3.85%

2.82%

7.25%

Loans 90+ days past due (in millions)

$

90

$

121

$

105

$

130

$

142

9%

58%

As a % of EOP loans

0.98%

1.34%

1.14%

1.33%

1.56%

Loans 30-89 days past due (in millions)

$

140

$

151

$

136

$

220

$

164

(25%)

17%

As a % of EOP loans

1.52%

1.68%

1.48%

2.24%

1.80%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)

EOP open accounts (in millions)

5.2

5.0

4.9

4.7

4.5

(4%)

(13%)

Purchase sales

$

4.0

$

2.6

$

3.3

$

4.4

$

3.7

(16%)

(8%)

Average loans(2)

$

5.6

$

4.3

$

4.3

$

4.7

$

4.5

(4%)

(20%)

EOP loans(2)

$

4.5

$

4.2

$

4.3

$

4.8

$

4.3

(10%)

(4%)

Average yield(3)

25.03%

25.50%

21.28%

21.01%

19.89%

(5%)

(21%)

Total net interest revenue (in millions)(4)

$

339

$

282

$

217

$

236

$

211

(11%)

(38%)

As a % of average loans(4)

24.35%

26.38%

20.08%

19.98%

19.02%

Net credit losses on loans (in millions)

$

144

$

113

$

138

$

94

$

197

NM

37%

As a % of average loans

10.34%

10.57%

12.77%

7.96%

17.75%

Net credit margin (in millions)(5)

$

277

$

235

$

160

$

229

$

102

(55%)

(63%)

As a % of average loans(5)

19.89%

21.98%

14.80%

19.38%

9.19%

Loans 90+ days past due (in millions)(6)

$

121

$

160

$

106

$

233

$

173

(26%)

43%

As a % of EOP loans

2.69%

3.81%

2.47%

4.85%

4.02%

Loans 30-89 days past due (in millions)(6)

$

132

$

111

$

89

$

170

$

115

(32%)

(13%)

As a % of EOP loans

2.93%

2.64%

2.07%

3.54%

2.67%

(1)

Also includes net interest revenue related to the region's average deposit balances in excess of the average loan portfolio.

(2)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(3)

Average yield is gross interest revenue earned on loans divided by average loans.

(4)

Net interest revenue includes certain fees that are recorded as interest revenue.

(5)

Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

(6)

The decrease in loans 90+ days past due as of September 30, 2020 and the decrease in loans 30-89 days past due beginning at June 30, 2020, include the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 12


GLOBAL CONSUMER BANKING

ASIA (1)

PAGE 1

(In millions of dollars, except as otherwise noted)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020(2)

    

2020(2)

    

2020(2)

2020

2021

    

4Q20

    

1Q20

Net interest revenue

$

1,149

$

1,072

$

1,054

$

1,045

$

988

(5%)

(14%)

Non-interest revenue

602

475

565

509

613

20%

2%

Total revenues, net of interest expense

1,751

1,547

1,619

1,554

1,601

3%

(9%)

Total operating expenses

1,140

1,068

1,118

1,205

1,217

1%

7%

Net credit losses on loans

173

189

188

240

265

10%

53%

Credit reserve build / (release) for loans

184

251

110

(25)

(226)

NM

NM

Provision for credit losses on unfunded lending commitments

-

-

-

-

-

-

Provisions for benefits and claims, HTM debt securities and other assets

-

3

4

(6)

4

NM

NM

Provisions for credit losses and for benefits and claims (PBC)

357

443

302

209

43

(79%)

(88%)

Income from continuing operations before taxes

254

36

199

140

341

NM

34%

Income taxes (benefits)

50

(14)

32

23

77

NM

54%

Income from continuing operations

204

50

167

117

264

NM

29%

Noncontrolling interests

(1)

(2)

-

(1)

(3)

NM

NM

Net income

$

205

$

52

$

167

$

118

$

267

NM

30%

Average assets (in billions)

$

125

$

124

$

129

$

136

$

140

3%

12%

Return on average assets

0.66%

0.17%

0.52%

0.35%

0.77%

Efficiency ratio

65%

69%

69%

78%

76%

Net credit losses on loans as a percentage of average loans

0.87%

0.99%

0.94%

1.16%

1.29%

Revenue by business

Retail banking

$

1,133

$

1,009

$

1,066

$

1,060

$

1,080

2%

(5%)

Citi-branded cards

618

538

553

494

521

5%

(16%)

Total

$

1,751

$

1,547

$

1,619

$

1,554

$

1,601

3%

(9%)

Net credit losses on loans by business

Retail banking

$

66

$

75

$

69

$

86

$

80

(7%)

21%

Citi-branded cards

107

114

119

154

185

20%

73%

Total

$

173

$

189

$

188

$

240

$

265

10%

53%

Income from continuing operations by business

Retail banking

$

220

$

157

$

186

$

172

$

217

26%

(1%)

Citi-branded cards

(16)

(107)

(19)

(55)

47

NM

NM

Total

$

204

$

50

$

167

$

117

$

264

NM

29%

FX translation impact

Total revenue - as reported

$

1,751

$

1,547

$

1,619

$

1,554

$

1,601

3%

(9%)

Impact of FX translation(3)

67

66

36

7

-

Total revenues - Ex-FX(3)

$

1,818

$

1,613

$

1,655

$

1,561

$

1,601

3%

(12%)

Total operating expenses - as reported

$

1,140

$

1,068

$

1,118

$

1,205

$

1,217

1%

7%

Impact of FX translation(3)

43

45

25

6

-

Total operating expenses - Ex-FX(3)

$

1,183

$

1,113

$

1,143

$

1,211

$

1,217

-

3%

Total provisions for credit losses and PBC - as reported

$

357

$

443

$

302

$

209

$

43

(79%)

(88%)

Impact of FX translation(3)

19

20

4

1

-

Total provisions for credit losses and PBC - Ex-FX(3)

$

376

$

463

$

306

$

210

$

43

(80%)

(89%)

Net income - as reported

$

205

$

52

$

167

$

118

$

267

NM

30%

Impact of FX translation(3)

3

-

5

-

-

Total net income - Ex-FX(3)

$

208

$

52

$

172

$

118

$

267

NM

28%

(1)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)

See footnote1 on page 1.

(3)

Reflects the impact of foreign currency (FX) translation into U.S. dollars at the first quarter of 2021 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 13


GLOBAL CONSUMER BANKING

ASIA (1)

PAGE 2

1Q21 Increase/ 

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020

    

2020

    

2020

    

2020

    

2021

    

4Q20

    

1Q20

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

236

234

233

224

223

-

(6%)

Accounts (in millions)

16.9

16.9

17.1

17.3

17.2

(1%)

2%

Average deposits

$

105.9

$

108.8

$

115.2

$

120.0

$

123.8

3%

17%

Investment sales

13.5

11.5

15.8

14.9

20.7

39%

53%

Investment AUMs

56.0

62.4

66.8

73.4

74.6

2%

33%

Average loans

61.5

60.5

62.9

65.2

66.1

1%

7%

EOP loans:

Mortgages

32.0

33.4

34.7

35.9

36.0

-

13%

Personal, small business and other

28.2

28.1

28.8

30.6

29.8

(3%)

6%

Total EOP loans

$

60.2

$

61.5

$

63.5

$

66.5

$

65.8

(1%)

9%

Total net interest revenue (in millions)(2)

$

658

$

628

$

612

$

615

$

598

(3%)

(9%)

As a % of average loans (2)

4.30%

4.17%

3.87%

3.75%

3.67%

Net credit losses on loans (in millions)

$

66

$

75

$

69

$

86

$

80

(7%)

21%

As a % of average loans

0.43%

0.50%

0.44%

0.52%

0.49%

Loans 90+ days past due (in millions)

$

178

$

194

$

181

$

203

$

193

(5%)

8%

As a % of EOP Loans

0.30%

0.32%

0.29%

0.31%

0.29%

Loans 30-89 days past due (in millions)

$

356

$

327

$

272

$

312

$

278

(11%)

(22%)

As a % of EOP loans

0.59%

0.53%

0.43%

0.47%

0.42%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)

EOP open accounts (in millions)

15.2

14.9

14.8

14.7

14.6

(1%)

(4%)

Purchase sales

$

19.8

$

15.0

$

18.4

$

20.9

$

20.1

(4%)

2%

Average loans (3)

$

18.8

$

16.6

$

16.8

$

17.2

$

17.3

1%

(8%)

EOP loans (3)

$

17.3

$

16.8

$

16.8

$

17.9

$

16.8

(6%)

(3%)

Average yield (4)

12.37%

12.78%

11.99%

11.47%

10.96%

(4%)

(11%)

Total net interest revenue (in millions)(5)

$

491

$

444

$

442

$

430

$

390

(9%)

(21%)

As a % of average loans(6)

10.50%

10.76%

10.47%

9.95%

9.14%

Net credit losses on loans (in millions)

$

107

$

114

$

119

$

154

$

185

20%

73%

As a % of average loans

2.29%

2.76%

2.82%

3.56%

4.34%

Net credit margin (in millions)(6)

$

511

$

424

$

434

$

340

$

336

(1%)

(34%)

As a % of average loans(6)

10.93%

10.27%

10.28%

7.86%

7.88%

Loans 90+ days past due

$

204

$

214

$

242

$

312

$

223

(29%)

9%

As a % of EOP loans

1.18%

1.27%

1.44%

1.74%

1.33%

Loans 30-89 days past due

$

271

$

269

$

289

$

259

$

229

(12%)

(15%)

As a % of EOP loans

1.57%

1.60%

1.72%

1.45%

1.36%

(1)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)

Also includes net interest revenue related to the region's average deposit balances in excess of the average loan portfolio.

(3)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4)

Average yield is gross interest revenue earned on loans divided by average loans.

(5)

Net interest revenue includes certain fees that are recorded as interest revenue.

(6)

Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

Reclassified to conform to the current period's presentation.

Page 14


INSTITUTIONAL CLIENTS GROUP

(In millions of dollars, except as otherwise noted)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020 

    

2020 

    

2020 

    

2020

    

2021 

    

4Q20

    

1Q20

Commissions and fees

$

1,222

$

1,027

$

1,099

$

1,064

$

1,252

18%

2%

Administration and other fiduciary fees

691

684

747

755

814

8%

18%

Investment banking

1,231

1,526

1,145

1,107

1,800

63%

46%

Principal transactions

5,359

3,909

2,292

1,748

3,842

NM

(28%)

Other

(114)

419

597

247

360

46%

NM

Total non-interest revenue

8,389

7,565

5,880

4,921

8,068

64%

(4%)

Net interest revenue (including dividends)

4,095

4,572

4,473

4,358

4,152

(5%)

1%

Total revenues, net of interest expense

12,484

12,137

10,353

9,279

12,220

32%

(2%)

Total operating expenses

5,810

5,933

5,778

5,946

6,264

5%

8%

Net credit losses on loans

127

324

326

210

186

(11%)

46%

Credit reserve build / (release) for loans

1,316

3,370

106

(1,620)

(1,312)

19%

NM

Provision for credit losses on unfunded lending commitments

553

107

423

352

(621)

NM

NM

Provisions for credit losses for HTM debt securities and other assets

8

53

(17)

(23)

(5)

78%

NM

Provision for credit losses

2,004

3,854

838

(1,081)

(1,752)

(62%)

NM

Income from continuing operations before taxes

4,670

2,350

3,737

4,414

7,708

75%

65%

Income taxes

1,044

470

818

1,041

1,736

67%

66%

Income from continuing operations

3,626

1,880

2,919

3,373

5,972

77%

65%

Noncontrolling interests

(1)

5

24

22

37

68%

NM

Net income

$

3,627

$

1,875

$

2,895

$

3,351

$

5,935

77%

64%

EOP assets (in billions)

$

1,723

$

1,716

$

1,703

$

1,730

$

1,776

3%

3%

Average assets (in billions)

1,580

1,756

1,732

1,756

1,787

2%

13%

Return on average assets (ROA)

0.92%

0.43%

0.66%

0.76%

1.35%

Efficiency ratio

47%

49%

56%

64%

51%

Revenue by region

North America

$

4,947

$

4,987

$

3,920

$

3,331

$

4,898

47%

(1%)

EMEA

3,470

3,392

3,085

2,867

3,713

30%

7%

Latin America

1,418

1,207

1,141

1,072

1,136

6%

(20%)

Asia

2,649

2,551

2,207

2,009

2,473

23%

(7%)

Total revenues, net of interest expense

$

12,484

$

12,137

$

10,353

$

9,279

$

12,220

32%

(2%)

Income (loss) from continuing operations by region

North America

$

896

$

660

$

1,058

$

847

$

2,798

NM

NM

EMEA

1,035

493

893

906

1,476

63%

43%

Latin America

526

(194)

108

966

646

(33%)

23%

Asia

1,169

921

860

654

1,052

61%

(10%)

Income from continuing operations

$

3,626

$

1,880

$

2,919

$

3,373

$

5,972

77%

65%

Average loans by region (in billions)

North America

$

196

$

215

$

198

$

193

$

195

1%

(1%)

EMEA

88

91

88

86

89

3%

1%

Latin America

38

43

40

35

32

(9%)

(16%)

Asia

73

73

71

68

71

4%

(3%)

Total

$

395

$

422

$

397

$

382

$

387

1%

(2%)

EOP deposits by region (in billions)

North America

$

444

$

471

$

476

$

472

$

470

-

6%

EMEA

210

212

218

218

232

7%

11%

Latin America

36

40

43

44

45

2%

25%

Asia

188

185

188

190

191

-

2%

Total

$

878

$

908

$

925

$

924

$

938

2%

7%

EOP deposits by business (in billions)

Treasury and trade solutions

$

622

$

658

$

660

$

651

$

649

-

4%

All other ICG businesses

256

250

265

273

289

6%

13%

Total

$

878

$

908

$

925

$

924

$

938

2%

7%

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 15


INSTITUTIONAL CLIENTS GROUP

REVENUES BY BUSINESS

(In millions of dollars, except as otherwise noted)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020 

    

2020 

    

2020 

    

2020 

    

2021 

    

4Q20

    

1Q20

Revenue Details

Investment banking

Advisory

$

386

$

229

$

163

$

232

$

281

21%

(27%)

Equity underwriting

180

491

484

438

876

100%

NM

Debt underwriting

788

1,039

740

617

816

32%

4%

Total investment banking

1,354

1,759

1,387

1,287

1,973

53%

46%

Treasury and trade solutions

2,423

2,307

2,394

2,400

2,165

(10%)

(11%)

Corporate lending - excluding gain/(loss) on loan hedges(1)

448

646

538

552

483

(13%)

8%

Private bank - excluding gain/(loss) on loan hedges(1)

949

956

938

894

1,027

15%

8%

Total banking revenues (ex-gain/(loss) on loan hedges)(1)

$

5,174

$

5,668

$

5,257

$

5,133

$

5,648

10%

9%

Gain/(loss) on loan hedges(1)

816

(431)

(124)

(312)

(81)

74%

NM

Total banking revenues including g/(l) on loan hedges(1)

$

5,990

$

5,237

$

5,133

$

4,821

$

5,567

15%

(7%)

Fixed income markets

$

4,786

$

5,595

$

3,788

$

3,087

$

4,550

47%

(5%)

Equity markets

1,169

770

875

810

1,476

82%

26%

Securities services

645

619

631

650

653

-

1%

Other

(106)

(84)

(74)

(89)

(26)

71%

75%

Total markets and securities services

$

6,494

$

6,900

$

5,220

$

4,458

$

6,653

49%

2%

Total revenues, net of interest expense

$

12,484

$

12,137

$

10,353

$

9,279

$

12,220

32%

(2%)

Taxable-equivalent adjustments (2)

$

86

$

88

$

104

$

137

$

99

(28%)

15%

Total ICG revenues including taxable-equivalent adjustments(2)

$

12,570

$

12,225

$

10,457

$

9,416

$

12,319

31%

(2%)

Commissions and fees

$

189

$

154

$

159

$

175

$

200

14%

6%

Principal transactions (3)

3,549

4,009

2,178

1,782

2,930

64%

(17%)

Other

(63)

234

301

107

356

NM

NM

Total non-interest revenue

$

3,675

$

4,397

$

2,638

$

2,064

$

3,486

69%

(5%)

Net interest revenue

1,111

1,198

1,150

1,023

1,064

4%

(4%)

Total fixed income markets

$

4,786

$

5,595

$

3,788

$

3,087

$

4,550

47%

(5%)

Rates and currencies

$

4,034

$

3,582

$

2,520

$

2,009

$

3,039

51%

(25%)

Spread products / other fixed income

752

2,013

1,268

1,078

1,511

40%

101%

Total fixed income markets

$

4,786

$

5,595

$

3,788

$

3,087

$

4,550

47%

(5%)

Commissions and fees

$

362

$

305

$

279

$

299

$

392

31%

8%

Principal transactions (3)

774

193

125

189

835

NM

8%

Other

8

2

267

45

32

(29%)

NM

Total non-interest revenue

$

1,144

$

500

$

671

$

533

$

1,259

NM

10%

Net interest revenue

25

270

204

277

217

(22%)

NM

Total equity markets

$

1,169

$

770

$

875

$

810

$

1,476

82%

26%

(1)

Credit derivatives are used to economically hedge a portion of the corporate loan portfolio that includes both accrual loans and loans at fair value. Gain/(loss) on loan hedges includes the mark-to-market on the credit derivatives partially offset by the mark-to-market on the loans in the portfolio that are at fair value. Hedges on accrual loans reflect the mark-to-market on credit derivatives used to economically hedge the corporate loan accrual portfolio. The fixed premium costs of these hedges are netted against the private bank and corporate lending revenues to reflect the cost of credit protection. Citigroup’s results of operations excluding the impact of gain/(loss) on loan hedges are non-GAAP financial measures.

(2)

Primarily relates to income tax credits related to affordable housing and alternative energy investments as well as tax exempt income from municipal bond investments.

(3)

Excludes principal transactions revenues of ICG businesses other than Markets, primarily treasury and trade solutions and the private bank.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 16


CORPORATE / OTHER (1)

(In millions of dollars, except as otherwise noted)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

2020

2020

2020

2020

2021

4Q20

1Q20

Net interest revenue

$

325

$

(26)

$

(231)

$

(218)

$

61

NM

(81%)

Non-interest revenue

(252)

316

7

133

9

(93%)

NM

Total revenues, net of interest expense

73

290

(224)

(85)

70

NM

(4%)

Total operating expenses

416

469

969

647

413

(36%)

(1%)

Net credit losses

(2)

(5)

(5)

(10)

(18)

(80%)

NM

Credit reserve build / (release)

191

160

(128)

(35)

(109)

NM

NM

Provisions for benefits and claims, HTM debt securities and other assets

(2)

3

1

(1)

20

NM

NM

Provision for unfunded lending commitments

5

6

(4)

4

(5)

NM

NM

Total provisions for credit losses and for benefits and claims

192

164

(136)

(42)

(112)

NM

NM

Income from continuing operations before taxes

(535)

(343)

(1,057)

(690)

(231)

67%

57%

Income taxes (benefits)

(198)

(178)

(341)

(343)

(62)

82%

69%

Income (loss) from continuing operations

(337)

(165)

(716)

(347)

(169)

51%

50%

Income (loss) from discontinued operations, net of taxes

(18)

(1)

(7)

6

(2)

NM

89%

Noncontrolling interests

(4)

(3)

-

1

(1)

NM

75%

Net income (loss)

$

(351)

$

(163)

$

(723)

$

(342)

$

(170)

50%

52%

EOP assets (in billions)

$

94

$

94

$

96

$

96

$

99

3%

5%

Average assets (in billions)

94

93

93

96

91

(5%)

(3%)

Return on average assets

(1.50%)

(0.70%)

(3.09%)

(1.42%)

(0.76%)

Consumer - North America(2) - Key Indicators

Average loans (in billions)

$

9.4

$

8.9

$

8.2

$

7.4

$

6.4

(14%)

(32%)

EOP loans (in billions)

9.1

8.6

7.7

6.6

6.1

(8%)

(33%)

Net interest revenue

74

86

54

42

34

(19%)

(54%)

As a % of average loans

3.17%

3.89%

2.62%

2.26%

2.15%

Net credit losses (recoveries)

$

-

$

(5)

$

(4)

$

(10)

$

(18)

(80%)

NM

As a % of average loans

0.00%

(0.23%)

(0.19%)

(0.54%)

(1.14%)

Loans 90+ days past due(3)

$

281

$

295

$

278

$

313

$

277

(12%)

(1%)

As a % of EOP loans

3.23%

3.60%

3.86%

5.13%

4.86%

Loans 30-89 days past due(3)

$

252

$

261

$

198

$

179

$

138

(23%)

(45%)

As a % of EOP loans

2.90%

3.18%

2.75%

2.93%

2.42%

(1)

Includes certain unallocated costs of global staff functions (including finance, risk, human resources, legal and compliance), other corporate expenses and unallocated global operations and technology expenses and income taxes, as well as Corporate Treasury, certain North America legacy consumer loan portfolios, other legacy assets and discontinued operations.

(2)

Results and amounts primarily relate to consumer mortgages.

(3)

The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) for each period were $167 million and ($0.4 billion), $173 million and ($0.4 billion), and $172 million and ($0.5 billion), $183 million and ($0.5 billion), and $169 million and ($0.4 billion) as of March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) for each period were $58 million and ($0.4 billion), $57 million and ($0.4 billion), and $66 million and ($0.5 billion), $73 million and ($0.5 billion), and $55 million and ($0.4 billion) as of March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 17


AVERAGE BALANCES AND INTEREST RATES (1)(2)(3)(4)(5)

Taxable Equivalent Basis

Average Volumes

Interest

% Average Rate (4)

First

Fourth

First

First

Fourth

First

First

Fourth

First

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

In millions of dollars, except as otherwise noted

2020

2020

2021(5)

2020

2020

2021(5)

2020

2020

2021(5)

Assets

Deposits with banks

$

207,130

$

334,056

$

307,340

$

527

$

126

$

145

1.02

%

0.15

%

0.19

%

Securities borrowed and purchased under resale agreements(6)

268,900

298,641

306,381

1,208

322

294

1.81

%

0.43

%

0.39

%

Trading account assets(7)

252,458

295,397

307,817

1,594

1,406

1,338

2.54

%

1.89

%

1.76

%

Investments

381,335

442,368

457,949

2,305

1,765

1,780

2.43

%

1.59

%

1.58

%

Total loans (net of unearned income)(8)

694,675

666,229

665,970

11,268

9,389

8,933

6.52

%

5.61

%

5.44

%

Other interest-earning assets

68,737

62,587

76,091

283

87

97

1.66

%

0.55

%

0.52

%

Total average interest-earning assets

$

1,873,235

$

2,099,278

$

2,121,548

$

17,185

$

13,095

$

12,587

3.69

%

2.48

%

2.41

%

Liabilities

Deposits (excluding deposit insurance and FDIC assessment)

$

934,451

$

1,081,101

$

1,073,827

$

2,389

$

828

$

712

1.03

%

0.30

%

0.27

%

Deposit insurance and FDIC assessment

-

-

-

225

333

340

Total deposits

934,451

1,081,101

1,073,827

2,614

1,161

1,052

1.13

%

0.43

%

0.40

%

Securities loaned and sold under repurchase agreements(6)

198,510

227,257

235,263

1,085

247

253

2.20

%

0.43

%

0.44

%

Trading account liabilities(7)

84,500

95,475

117,364

239

122

114

1.14

%

0.51

%

0.39

%

Short-term borrowings

106,560

88,553

93,344

384

18

31

1.45

%

0.08

%

0.13

%

Long-term debt(9)

202,192

220,958

206,264

1,325

1,016

918

2.64

%

1.83

%

1.80

%

Total average interest-bearing liabilities

$

1,526,213

$

1,713,344

$

1,726,062

$

5,647

$

2,564

$

2,368

1.49

%

0.60

%

0.56

%

Total average interest-bearing liabilities

(Excluding deposit insurance and FDIC assessment)

$

1,526,213

$

1,713,344

$

1,726,062

$

5,422

$

2,231

$

2,028

1.43

%

0.52

%

0.48

%

Net interest revenue as a % of average interest-earning assets (NIM)

$

11,538

$

10,531

$

10,219

2.48

%

2.00

%

1.95

%

NIR as a % of average interest-earning assets (NIM) (excluding deposit insurance and FDIC assessment)

$

11,763

$

10,864

$

10,559

2.53

%

2.06

%

2.02

%

1Q21 increase (decrease) from:

(53)

bps

(5)

bps

1Q21 increase (decrease) (excluding deposit insurance and FDIC assessment) from:

(51)

bps

(4)

bps

(1)

Interest revenue includes the taxable equivalent adjustments (based on the U.S. federal statutory tax rate of 21%) of $46 million for 1Q20, $48 million for 4Q20 and $53 million for 1Q21.

(2)

Citigroup average balances and interest rates include both domestic and international operations.

(3)

Monthly averages have been used by certain subsidiaries where daily averages are unavailable.

(4)

Average rate percentage is calculated as annualized interest over average volumes.

(5)

First quarter of 2021 is preliminary.

(6)

Average volumes of securities borrowed or purchased under agreements to resell and securities loaned or sold under agreements to repurchase are reported net pursuant to FIN 41; the related interest excludes the impact of ASU 2013-01 (Topic 210).

(7)

Interest expense on trading account liabilities of ICG is reported as a reduction of interest revenue. Interest revenue and interest expense on cash collateral positions are reported in trading account assets and trading account liabilities, respectively.

(8)

Nonperforming loans are included in the average loan balances.

(9)

Excludes hybrid financial instruments with changes in fair value recorded in Principal transactions.

Reclassified to conform to the current period's presentation.

Page 18


DEPOSITS

(In billions of dollars)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

2020

2020

2020

2020

2021

4Q20

1Q20

Global Consumer Banking

North America

$

166.4

$

180.5

$

186.0

$

194.8

$

204.0

5%

23%

Latin America

19.8

21.5

22.2

25.8

24.0

(7%)

21%

Asia (1)

107.8

112.5

117.4

123.9

125.3

1%

16%

Total

294.0

314.5

325.6

344.5

353.3

3%

20%

ICG

North America

444.6

472.2

475.7

472.2

470.1

-

6%

EMEA

210.0

211.6

218.3

217.9

232.1

7%

11%

Latin America

36.1

39.7

43.3

44.2

45.2

2%

25%

Asia

187.6

184.9

187.5

190.0

190.9

-

2%

Total

878.3

908.4

924.8

924.3

938.3

2%

7%

Corporate/Other

12.6

10.8

12.2

11.9

9.4

(21%)

(25%)

Total deposits - EOP

$

1,184.9

$

1,233.7

$

1,262.6

$

1,280.7

$

1,301.0

2%

10%

Total deposits - average

$

1,114.5

$

1,233.9

$

1,267.8

$

1,305.3

$

1,304.0

-

17%

Foreign currency (FX) translation impact

Total EOP deposits - as reported

$

1,184.9

$

1,233.7

$

1,262.6

$

1,280.7

$

1,301.0

2%

10%

Impact of FX translation (2)

25.4

17.9

9.2

(9.7)

-

Total EOP deposits - Ex-FX (2)

$

1,210.3

$

1,251.6

$

1,271.8

$

1,271.0

$

1,301.0

2%

7%

(1)

Asia GCB includes deposits of certain EMEA countries for all periods presented.

(2)

Reflects the impact of FX translation into U.S. dollars at the first quarter of 2021 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation.

Page 19


EOP LOANS

(In billions of dollars)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020

   

2020

   

2020

    

2020

    

2021

   

4Q20

    

1Q20

Global Consumer Banking

North America

  

  

  

  

  

Credit cards

$137.3

$128.0

$125.5

$130.4

$121.0

(7%)

(12%)

Retail banking

50.8

53.1

53.1

52.7

50.9

(3%)

-

Total

188.1

181.1

$178.6

$183.1

171.9

(6%)

(9%)

Latin America

  

  

  

  

  

Credit cards

4.5

4.2

$4.3

$4.8

4.3

(10%)

(4%)

Retail banking

9.2

9.0

9.2

9.8

9.1

(7%)

(1%)

Total

13.7

13.2

$13.5

$14.6

13.4

(8%)

(2%)

Asia(1)

  

  

  

  

  

Credit cards

17.3

16.8

$16.8

$17.9

16.8

(6%)

(3%)

Retail banking

60.2

61.5

63.5

66.5

65.8

(1%)

9%

Total

77.5

78.3

$80.3

$84.4

82.6

(2%)

7%

Total GCB consumer loans

  

  

  

  

  

Credit cards

159.1

149.0

$146.6

$153.1

142.1

(7%)

(11%)

Retail banking

120.2

123.6

125.8

129.0

125.8

(2%)

5%

Total GCB

279.3

272.6

$272.4

$282.1

267.9

(5%)

(4%)

Total Corporate/Other - consumer

9.1

8.5

7.6

6.7

6.1

(9%)

(33%)

Total consumer loans

$288.4

$281.1

$280.0

$288.8

$274.0

(5%)

(5%)

Corporate loans - by region

  

  

  

  

  

North America

$223.5

$202.8

$195.0

$197.2

$199.3

1%

(11%)

EMEA

93.8

88.1

86.4

87.9

88.9

1%

(5%)

Latin America

41.3

42.1

36.6

33.4

31.7

(5%)

(23%)

Asia

74.0

71.2

68.9

68.5

72.1

5%

(3%)

Total corporate loans

432.6

$404.2

$386.9

$387.0

392.0

1%

(9%)

Corporate loans - by product

  

  

  

  

  

Corporate lending

192.2

170.3

$150.9

$138.8

134.8

(3%)

(30%)

Private bank

112.0

108.3

111.5

117.5

121.3

3%

8%

Treasury and trade solutions

75.5

71.8

68.2

71.4

70.8

(1%)

(6%)

Markets and securities services

52.9

53.8

56.3

59.3

65.1

10%

23%

Total corporate loans

432.6

404.2

$386.9

$387.0

392.0

1%

(9%)

Total loans

$721.0

$685.3

$666.9

$675.9

$666.0

(1%)

(8%)

Foreign currency (FX) translation impact

  

  

  

  

  

Total EOP loans - as reported

$721.0

$685.3

$666.9

$675.9

$666.0

(1%)

(8%)

Impact of FX translation(2)

16.2

11.1

5.8

(4.7)

-

Total EOP loans - Ex-FX(2)

$737.2

$696.4

$672.7

$671.2

$666.0

(1%)

(10%)

(1)Asia GCB includes loans of certain EMEA countries for all periods presented.
(2)Reflects the impact of FX translation into U.S. dollars at the first quarter of 2021 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation.

Page 20


CONSUMER LOANS 90+ DAYS DELINQUENCIES AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions)

Loans 90+ Days Past Due(1)

EOP Loans

1Q

2Q

3Q

4Q

1Q

1Q

    

2020

    

2020

    

2020

    

2020

    

2021

    

2021

Global Consumer Banking(2)

Total

$

2,603

$

2,466

$

1,976

$

2,507

$

2,175

$

267.9

Ratio

0.93%

0.91%

0.73%

0.89%

0.81%

Retail banking(2)

Total

$

429

$

497

$

497

$

632

$

598

$

125.8

Ratio

0.36%

0.40%

0.40%

0.49%

0.48%

North America(2)

$

161

$

182

$

211

$

299

$

263

$

50.9

Ratio

0.32%

0.35%

0.40%

0.58%

0.52%

Latin America

$

90

$

121

$

105

$

130

$

142

$

9.1

Ratio

0.98%

1.34%

1.14%

1.33%

1.56%

Asia(3)

$

178

$

194

$

181

$

203

$

193

$

65.8

Ratio

0.30%

0.32%

0.29%

0.31%

0.29%

Cards

Total

$

2,174

$

1,969

$

1,479

$

1,875

$

1,577

$

142.1

Ratio

1.37%

1.32%

1.01%

1.22%

1.11%

North America - Citi-branded (3)

$

891

$

784

$

574

$

686

$

590

$

78.5

Ratio

1.01%

0.95%

0.71%

0.82%

0.75%

North America - retail services(3)

$

958

$

811

$

557

$

644

$

591

$

42.5

Ratio

1.96%

1.79%

1.25%

1.39%

1.39%

Latin America(3)

$

121

$

160

$

106

$

233

$

173

$

4.3

Ratio

2.69%

3.81%

2.47%

4.85%

4.02%

Asia(4)

$

204

$

214

$

242

$

312

$

223

$

16.8

Ratio

1.18%

1.27%

1.44%

1.74%

1.33%

Corporate/Other - consumer(2)

$

281

$

295

$

278

$

313

$

277

$

6.1

Ratio

3.23%

3.60%

3.86%

5.13%

4.86%

Total Citigroup(2)

$

2,884

$

2,761

$

2,254

$

2,820

$

2,452

$

274.0

Ratio

1.00%

0.99%

0.81%

0.98%

0.90%

(1)The ratio of 90+ days past due is calculated based on end-of-period loans, net of unearned income.
(2)The 90+ days past due and related ratios for North America retail banking and Corporate/Other North America exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.
(3)The decrease in loans 90+ days past due in North America and Latin America cards as of September 30, 2020, includes the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.
(4)Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

Reclassified to conform to the current period's presentation.

Page 21


CONSUMER LOANS 30-89 DAYS DELINQUENCIES AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions)

    

Loans 30-89 Days Past Due(1)

    

EOP Loans

 

1Q

2Q

3Q

4Q

1Q

1Q

    

2020

    

2020

    

2020

    

2020

    

2021

    

2021

Global Consumer Banking(2)

Total

$

2,870

$

2,503

$

2,398

$

2,517

$

2,003

$

267.9

Ratio

1.03%

0.92%

0.88%

0.89%

0.75%

Retail banking(2)

Total

$

794

$

918

$

786

$

860

$

662

$

125.8

Ratio

0.66%

0.75%

0.63%

0.67%

0.53%

North America(2)

$

298

$

440

$

378

$

328

$

220

$

50.9

Ratio

0.59%

0.84%

0.72%

0.63%

0.44%

Latin America

$

140

$

151

$

136

$

220

$

164

$

9.1

Ratio

1.52%

1.68%

1.48%

2.24%

1.80%

Asia (3)

$

356

$

327

$

272

$

312

$

278

$

65.8

Ratio

0.59%

0.53%

0.43%

0.47%

0.42%

Cards

Total(3)

$

2,076

$

1,585

$

1,612

$

1,657

$

1,341

$

142.1

Ratio

1.30%

1.06%

1.10%

1.08%

0.94%

North America - Citi- branded(3)

$

770

$

594

$

624

$

589

$

484

$

78.5

Ratio

0.87%

0.72%

0.77%

0.70%

0.62%

North America - retail services(3)

$

903

$

611

$

610

$

639

$

513

$

42.5

Ratio

1.85%

1.35%

1.37%

1.38%

1.21%

Latin America(3)

$

132

$

111

$

89

$

170

$

115

$

4.3

Ratio

2.93%

2.64%

2.07%

3.54%

2.67%

Asia (4)

$

271

$

269

$

289

$

259

$

229

$

16.8

Ratio

1.57%

1.60%

1.72%

1.45%

1.36%

Corporate/Other - consumer(2)

$

252

$

261

$

198

$

179

$

138

$

6.1

Ratio

2.90%

3.18%

2.75%

2.93%

2.42%

Total Citigroup(2)

$

3,122

$

2,764

$

2,596

$

2,696

$

2,141

$

274.0

Ratio

1.09%

0.99%

0.93%

0.94%

0.78%

(1)The ratio of 30-89 days past due is calculated based on end-of-period loans, net of unearned income.
(2)The 30-89 days past due and related ratios for North America retail banking and Corporate/Other North America exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.
(3)The decrease in loans 30-89 days past due in North America and Latin America cards beginning at June 30, 2020, includes the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.
(4)Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

Reclassified to conform to the current period's presentation.

Page 22


ALLOWANCE FOR CREDIT LOSSES ON LOANS AND UNFUNDED LENDING COMMITMENTS Page 1

(In millions of dollars)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020(1)

    

2020(1)

    

2020(1)

    

2020

    

2021

    

4Q20

    

1Q20

Total Citigroup

Allowance for credit losses on loans (ACLL) at beginning of period

$

12,783 

$

20,380 

$

26,298 

$

26,426 

$

24,956 

Adjustments to opening balance

Financial instruments—credit losses (CECL)(1)

4,201 

Variable post-charge-off third-party collection costs(2)

(443)

Adjusted ACLL at beginning of period

16,541 

20,380 

26,298 

26,426 

24,956 

(6%)

51%

Gross credit (losses) on loans

(2,479)

(2,528)

(2,367)

(1,889)

(2,208)

(17%)

11%

Gross recoveries on loans

420 

367 

448 

417 

460 

10%

10%

Net credit (losses) / recoveries on loans (NCLs)

(2,059)

(2,161)

(1,919)

(1,472)

(1,748)

19%

(15%)

NCLs

2,059 

2,161 

1,919 

1,472 

1,748 

19%

(15%)

Net reserve builds / (releases) for loans

4,094 

5,195 

164 

(1,818)

(3,068)

(69%)

NM

Net specific reserve builds / (releases) for loans

224 

634 

(152)

(30)

(159)

NM

NM

Provision for credit losses on loans (PCLL)

6,377 

7,990 

1,931 

(376)

(1,479)

NM

NM

Other, net(3)(4)(5)(6)(7)(8)

(479)

89 

116 

378 

(91)

NM

81%

ACLL at end of period (a)

$

20,380 

$

26,298 

$

26,426 

$

24,956 

$

21,638 

Allowance for credit losses on unfunded lending commitments (ACLUC)(9)(10) (a)

$

1,813 

$

1,859 

$

2,299 

$

2,655 

$

2,012 

Provision (release) for credit losses on unfunded lending commitments

$

557 

$

113 

$

424 

$

352 

$

(626)

Total allowance for credit losses on loans, leases and unfunded lending commitments [sum of (a)]

$

22,193 

$

28,157 

$

28,725 

$

27,611 

$

23,650 

Total ACLL as a percentage of total loans(11)

2.84%

3.87%

4.00%

3.73%

3.29%

Consumer

ACLL at beginning of period

$

9,897 

$

16,929 

$

19,474 

$

19,488 

$

19,554 

Adjustments to opening balance

Financial instruments—credit losses (CECL)(1)

4,922 

Variable post-charge-off third-party collection costs(2)

(443)

Adjusted ACLL at beginning of period

14,376 

16,929 

19,474 

19,488 

19,554 

-

36%

NCLs

(1,932)

(1,837)

(1,594)

(1,262)

(1,562)

24%

(19%)

NCLs

1,932 

1,837 

1,594 

1,262 

1,562 

24%

(19%)

Net reserve builds/ (releases) for loans

2,826 

2,312 

(103)

(289)

(1,795)

NM

NM

Net specific reserve builds / (releases) for loans

176 

148 

61 

(121)

NM

NM

Provision for credit losses on loans (PCLL)

4,934 

4,297 

1,500 

1,034 

(354)

NM

NM

Other, net(3)(4)(5)(6)(7)(8)

(449)

85 

108 

294 

(84)

NM

81%

ACLL at end of period (b)

$

16,929 

$

19,474 

$

19,488 

$

19,554 

$

17,554 

Consumer ACLUC(9) (b)

$

$

$

$

$

Provision (release) for credit losses on unfunded lending commitments

$

(1)

$

$

$

$

Total allowance for credit losses on loans, leases and unfunded lending commitments [sum of (b)]

$

16,929 

$

19,474 

$

19,488 

$

19,555 

$

17,555 

Consumer ACLL as a percentage of total consumer loans

5.87%

6.93%

6.96%

6.77%

6.41%

Corporate

ACLL at beginning of period

$

2,886 

$

3,451 

$

6,824 

$

6,938 

$

5,402 

Adjustment to opening balance for CECL adoption(1)

(721)

Adjusted ACLL at beginning of period

2,165 

3,451 

6,824 

6,938 

5,402 

(22%)

NM

NCLs

(127)

(324)

(325)

(210)

(186)

(11%)

46%

NCLs

127 

324 

325 

210 

186 

(11%)

46%

Net reserve builds / (releases) for loans

1,268 

2,883 

267 

(1,529)

(1,273)

17%

NM

Net specific reserve builds / (releases) for loans

48 

486 

(161)

(91)

(38)

58%

NM

Provision for credit losses on loans (PCLL)

1,443 

3,693 

431 

(1,410)

(1,125)

20%

NM

Other, net(3)

(30)

84 

(7)

ACLL at end of period (c)

$

3,451 

$

6,824 

$

6,938 

$

5,402 

$

4,084 

Corporate ACLUC(9)(10) (c)

$

1,813 

$

1,859 

$

2,299 

$

2,654 

$

2,011 

Provision (release) for credit losses on unfunded lending commitments

$

558 

$

113 

$

419 

$

351 

$

(626)

Total allowance for credit losses on loans, leases and unfunded lending commitments [sum of (c)]

$

5,264 

$

8,683 

$

9,237 

$

8,056 

$

6,095 

Corporate ACLL as a percentage of total corporate loans(11)

0.81%

1.71%

1.82%

1.42%

1.06%

Footnotes to this table are on the following page (page 24).

Page 23


ALLOWANCE FOR CREDIT LOSSES ON LOANS AND UNFUNDED LENDING COMMITMENTS

Page 2

The following footnotes relate to the table on the preceding page (page 23):

(1)

On January 1, 2020, Citi adopted Accounting Standards Update (ASU) No. 2016-13, Financial Instruments – Credit Losses (CECL) (Topic 326). The ASU introduces a new credit loss methodology requiring earlier recognition of credit losses while also providing additional transparency about credit risk. On January 1, 2020, Citi recorded a $4.1 billion, or an approximate 29%, pretax increase in the Allowance for credit losses, along with a $3.1 billion after-tax decrease in Retained earnings and a deferred tax asset increase of $1.0 billion. This transition impact reflects (i) a $4.9 billion build to the Allowance for credit losses for Citi’s consumer exposures, primarily driven by the impact on credit card receivables of longer estimated tenors under the CECL lifetime expected credit loss methodology compared to shorter estimated tenors under the probable loss methodology under prior U.S. GAAP, net of recoveries; and (ii) a release of $0.8 billion of reserves related to Citi’s corporate net loan loss exposures, largely due to more precise contractual maturities that result in shorter remaining tenors, incorporation of recoveries and use of more specific historical loss data based on an increase in portfolio segmentation across industries and geographies.

Attribution of the allowance is made for analytical purposes only, and the entire allowance is available to absorb losses in the portfolios. The balances on page 23 do not include approximately $0.2 billion of allowance for HTM debt securities and other assets at December 31, 2020.

(2)

See footnote1 on page 1.

(3)

Includes all adjustments to the allowance for credit losses, such as changes in the allowance from acquisitions, dispositions, securitizations, foreign currency translation (FX translation), purchase accounting adjustments, etc.

(4)

1Q20 consumer includes a decrease of approximately $456 million related to FX translation. The corporate allowance is predominantly sourced in U.S. dollars.

(5)

2Q20 consumer includes an increase of approximately $86 million related to FX translation. The corporate allowance is predominantly sourced in U.S. dollars.

(6)

3Q20 consumer includes an increase of approximately $108 million related to FX translation. The corporate allowance is predominantly sourced in U.S. dollars.

(7)

4Q20 consumer includes an increase of approximately $292 million related to FX translation.

(8)

1Q21 consumer includes a decrease of approximately $84 million related to FX translation.

(9)

Represents additional credit reserves recorded as other liabilities on the Consolidated Balance Sheet.

(10)

The June 30, 2020 corporate ACLUC includes a non-provision transfer of $68 million, representing reserves on performance guarantees as of March 31, 2020. The reserves on these contracts were reclassified out of the allowance for credit losses on unfunded lending commitments and into other liabilities as of June 30, 2020.

(11)

March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020 and March 31, 2021 exclude $4.0 billion,$5.8 billion, $5.5 billion, $7.1 billion and $7.5 billion , respectively, of loans that are carried at fair value.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 24


COMPONENTS OF PROVISION FOR CREDIT LOSSES ON LOANS

(In millions of dollars)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020(1)

    

2020(1)

    

2020(1)

    

2020

    

2021

    

4Q20

    

1Q20

Global Consumer Banking

Net credit losses

$

1,934

$

1,842

$

1,598

$

1,272

$

1,580

24%

(18%)

Credit reserve build / (release)

2,811

2,299

34

(193)

(1,806)

NM

NM

North America

Net credit losses

1,490

1,448

1,182

870

950

9%

(36%)

Credit reserve build / (release)

2,371

1,839

(10)

(85)

(1,417)

NM

NM

Retail Banking

Net credit losses

37

33

31

31

26

(16%)

(30%)

Credit reserve build / (release)

178

179

(17)

(38)

(117)

NM

NM

Citi-Branded Cards

Net credit losses

781

780

647

500

551

10%

(29%)

Credit reserve build / (release)

1,287

1,310

49

(39)

(699)

NM

NM

Citi Retail Services

Net credit losses

672

635

504

339

373

10%

(44%)

Credit reserve build / (release)

906

350

(42)

(8)

(601)

NM

NM

Latin America

Net credit losses

271

205

228

162

365

NM

35%

Credit reserve build / (release)

256

209

(66)

(83)

(163)

(96%)

NM

Retail Banking

Net credit losses

127

92

90

68

168

NM

32%

Credit reserve build / (release)

118

133

(41)

(73)

(106)

(45%)

NM

Citi-Branded Cards

Net credit losses

144

113

138

94

197

NM

37%

Credit reserve build / (release)

138

76

(25)

(10)

(57)

NM

NM

Asia (2)

Net credit losses

173

189

188

240

265

10%

53%

Credit reserve build / (release)

184

251

110

(25)

(226)

NM

NM

Retail Banking

Net credit losses

66

75

69

86

80

(7%)

21%

Credit reserve build / (release)

101

76

37

(4)

(60)

NM

NM

Citi-Branded Cards

Net credit losses

107

114

119

154

185

20%

73%

Credit reserve build / (release)

83

175

73

(21)

(166)

NM

NM

Institutional Clients Group

Net credit losses

127

324

326

210

186

(11%)

46%

Credit reserve build / (release)

1,316

3,370

106

(1,620)

(1,312)

19%

NM

Corporate / Other

Net credit losses

(2)

(5)

(5)

(10)

(18)

(80%)

NM

Credit reserve build / (release)

191

160

(128)

(35)

(109)

NM

NM

Total provision for credit losses on loans

$

6,377

$

7,990

$

1,931

$

(376)

$

(1,479)

NM

NM

(1)See footnote1 on page 1.
(2)Asia GCB includes NCLs and credit reserve builds (releases) for certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period’s presentation.

Page 25


NON-ACCRUAL ASSETS

(In millions of dollars)

1Q21 Increase/

1Q

2Q

3Q

4Q

1Q

(Decrease) from

    

2020

    

2020

    

2020

    

2020

    

2021

    

4Q20

    

1Q20

Non-accrual loans (1)

Corporate non-accrual loans by region

North America

$

1,138

$

2,466

$

2,018

$

1,928

$

1,566

(19%)

38%

EMEA

720

812

720

661

591

(11%)

(18%)

Latin America

447

585

609

719

739

3%

65%

Asia

179

153

237

219

210

(4%)

17%

Total

$

2,484

$

4,016

$

3,584

$

3,527

$

3,106

(12%)

25%

Consumer non-accrual loans by region(1)

North America

$

926

$

928

$

934

$

1,059

$

961

(9%)

4%

Latin America

489

608

493

774

720

(7%)

47%

Asia (2)

284

293

263

308

303

(2%)

7%

Total

$

1,699

$

1,829

$

1,690

$

2,141

$

1,984

(7%)

17%

Other real estate owned (OREO)(3)

Institutional Clients Group

$

19

$

17

$

13

$

11

$

10

(9%)

(47%)

Global Consumer Banking

4

4

11

10

13

30%

NM

Corporate/Other

27

23

18

22

20

(9%)

(26%)

Total

$

50

$

44

$

42

$

43

$

43

-

(14%)

OREO by region

North America

$

35

$

32

$

22

$

19

$

14

(26%)

(60%)

EMEA

1

-

-

-

-

-

(100%)

Latin America

6

6

8

7

10

43%

67%

Asia

8

6

12

17

19

12%

NM

Total

$

50

$

44

$

42

$

43

$

43

-

(14%)

Non-accrual assets (NAA)(4)

Corporate non-accrual loans

$

2,484

$

4,016

$

3,584

$

3,527

$

3,106

(12%)

25%

Consumer non-accrual loans

1,699

1,829

1,690

2,141

1,984

(7%)

17%

Non-accrual loans (NAL)

4,183

5,845

5,274

5,668

5,090

(10%)

22%

OREO

50

44

42

43

43

-

(14%)

Non-Accrual Assets (NAA)

$

4,233

$

5,889

$

5,316

$

5,711

$

5,133

(10%)

21%

NAL as a percentage of total loans

0.58%

0.85%

0.79%

0.84%

0.76%

NAA as a percentage of total assets

0.19%

0.26%

0.24%

0.25%

0.22%

Allowance for loan losses as a percentage of NAL

487%

450%

501%

440%

425%

(1)Corporate loans are placed on non-accrual status based upon a review by Citigroup's risk officers. Corporate non-accrual loans may still be current on interest payments. With limited exceptions, the following practices are applied for consumer loans: consumer loans, excluding credit cards and mortgages, are placed on non-accrual status at 90 days past due, and are charged off at 120 days past due; residential mortgage loans are placed on non-accrual status at 90 days past due and written down to net realizable value at 180 days past due. Consistent with industry conventions, Citigroup generally accrues interest on credit card loans until such loans are charged off, which typically occurs at 180 days contractual delinquency. As such, the non-accrual loan disclosures do not include credit card loans. The balances above represent non-accrual loans within Consumer Loans and Corporate Loans on the Consolidated Balance Sheet.
(2)Asia GCB includes balances for certain EMEA countries for all periods presented.
(3)Represents the carrying value of all property acquired by foreclosure or other legal proceedings when Citigroup has taken possession of the collateral. Also includes former premises and property for use that is no longer contemplated.
(4)There is no industry-wide definition of non-accrual assets. As such, analysis against the industry is not always comparable.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 26


CITIGROUP

CET1 CAPITAL AND SUPPLEMENTARY LEVERAGE RATIOS, TANGIBLE COMMON EQUITY, BOOK VALUE PER

SHARE AND TANGIBLE BOOK VALUE PER SHARE

(In millions of dollars or shares, except per share amounts and ratios)

    

March 31,

    

June 30,

    

September 30,

    

December 31,

    

March 31,

Common Equity Tier 1 Capital Ratio and Components (1)

2020(2)

2020(2)

2020(2)

2020

2021(3)

Citigroup common stockholders' equity (4)

$

174,846

$

173,877

$

176,047

$

180,118

$

182,402

Add: qualifying noncontrolling interests

138

145

141

141

132

Regulatory capital adjustments and deductions:

Add:

CECL transition and 25% provision deferral (5)

4,112

5,503

5,638

5,348

4,359

Less:

Accumulated net unrealized gains (losses) on cash flow hedges, net of tax

2,020

2,094

1,859

1,593

1,037

Cumulative unrealized net gain (loss) related to changes in fair value of financial

liabilities attributable to own creditworthiness, net of tax

2,838

393

29

(1,109)

(1,172)

Intangible assets:

Goodwill, net of related deferred tax liabilities (DTLs)(6)

20,123

20,275

20,522

21,124

20,854

Identifiable intangible assets other than mortgage servicing rights

(MSRs), net of related DTLs

3,953

3,866

4,248

4,166

4,053

Defined benefit pension plan net assets

1,052

960

949

921

1,485

Deferred tax assets (DTAs) arising from net operating loss, foreign tax credit

and general business credit carry-forwards

12,257

12,315

12,061

11,638

11,691

Common Equity Tier 1 Capital (CET1)

$

136,853

$

139,622

$

142,158

$

147,274

$

148,945

Risk-Weighted Assets (RWA)(5)

$

1,231,323

$

1,213,940

$

1,219,054

$

1,255,284

$

1,271,211

Common Equity Tier 1 Capital ratio (CET1/RWA)

11.11%

11.50%

11.66%

11.73%

11.7%

Supplementary Leverage Ratio and Components

Common Equity Tier 1 Capital (CET1)(5)

$

136,853

$

139,622

$

142,158

$

147,274

$

148,945

Additional Tier 1 Capital (AT1)(7)

17,609

17,988

18,153

19,779

21,540

Total Tier 1 Capital (T1C) (CET1 + AT1)

$

154,462

$

157,610

$

160,311

$

167,053

$

170,485

Total Leverage Exposure (TLE)(5)(8)

$

2,591,883

$

2,374,170

$

2,349,620

$

2,386,881

$

2,445,848

Supplementary Leverage ratio (T1C/TLE)

5.96%

6.64%

6.82%

7.00%

7.0%

Tangible Common Equity, Book Value Per Share and Tangible Book Value Per Share

Common stockholders' equity

$

174,695

$

173,726

$

175,896

$

179,962

$

182,269

Less:

Goodwill

21,264

21,399

21,624

22,162

21,905

Intangible assets (other than MSRs)

4,193

4,106

4,470

4,411

4,308

Tangible common equity (TCE)

$

149,238

$

148,221

$

149,802

$

153,389

$

156,056

Common shares outstanding (CSO)

2,081.8

2,081.9

2,082.0

2,082.1

2,067.0

Book value per share (common equity/CSO)

$

83.92

$

83.45

$

84.48

$

86.43

$

88.18

Tangible book value per share (TCE/CSO)

$

71.69

$

71.20

$

71.95

$

73.67

$

75.50

(1)See footnote 3 on page 1.
(2)See footnote 1 on page 1.
(3)Preliminary.
(4)Excludes issuance costs related to outstanding preferred stock in accordance with Federal Reserve Board regulatory reporting requirements.
(5)See footnote 5 on page 1.
(6)Includes goodwill “embedded” in the valuation of significant common stock investments in unconsolidated financial institutions.
(7)Additional Tier 1 Capital primarily includes qualifying noncumulative perpetual preferred stock and qualifying trust preferred securities.
(8)Commencing with the second quarter of 2020, Citigroup's TLE temporarily excludes U.S. Treasuries and deposits at Federal Reserve banks. For additional information, please refer to the "Capital Resources" section of Citigroup's 2020 Form 10-K. This temporary SLR relief will expire as scheduled after March 31, 2021

Reclassified to conform to the current period's presentation.

Page 27