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8-K - 8-K - Anaplan, Inc.d107201d8k.htm

Exhibit 99.1

Anaplan Announces Fourth Quarter and Full

Fiscal Year 2021 Financial Results

 

   

Fourth Quarter Subscription Revenue up 26% Year-Over-Year

 

   

Remaining Performance Obligation of $818 million, up 25% Year-Over-Year

 

   

Dollar-Based Net Expansion of 114%

SAN FRANCISCO, February 25, 2021 — Anaplan, Inc. (NYSE:PLAN), provider of a leading cloud-native platform for orchestrating business performance, today announced financial results for its fourth quarter and full fiscal year ended January 31, 2021.

“We delivered solid execution in FY21 with steady new customer growth this quarter,” said Frank Calderoni, chief executive officer of Anaplan. “We are seeing a rising demand for rapid scenario-based planning as our customers are looking for the best way to plan for an uncertain and unpredictable future.”

Fourth Quarter Fiscal 2021 Financial Results

 

   

Total revenue was $122.5 million, an increase of 25% year-over-year. Subscription revenue was $112.6 million, an increase of 26% year-over-year.

 

   

GAAP operating loss was $41.5 million or 33.8% of total revenue, compared to $37.6 million in the fourth quarter of fiscal 2020 or 38.3% of total revenue. Non-GAAP operating loss was $9.4 million, or 7.7% of total revenue, compared to $11.0 million in the fourth quarter of fiscal 2020, or 11.2% of total revenue.

 

   

GAAP loss per share was $0.29, compared to $0.27 in the fourth quarter of fiscal 2020. Non-GAAP loss per share was $0.07 in the fourth quarter of fiscal 2021 and fiscal 2020.

 

   

Cash and Cash Equivalents were $321.0 million as of January 31, 2021.

Full Year Fiscal 2021 Financial Results

 

   

Total revenue was $447.8 million, an increase of 29% year-over-year. Subscription revenue was $408.2 million, an increase of 33% year-over-year.

 

   

GAAP operating loss was $153.8 million or 34.3% of total revenue, compared to $148.4 million in fiscal 2020 or 42.7% of total revenue. Non-GAAP operating loss was $38.5 million, or 8.6% of total revenue, compared to $56.5 million in fiscal 2020, or 16.2% of total revenue.

 

   

GAAP loss per share was $1.10, compared to $1.15 in fiscal 2020. Non-GAAP loss per share was $0.27, compared to $0.44 in fiscal 2020.

 

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Financial Outlook

The company is providing the following guidance for its first quarter fiscal 2022:

 

   

Total revenue is expected to be between $126.5 and $127.5 million.

 

   

Non-GAAP operating margin is expected to be between negative 9.5% and 10.5%.

 

   

As a baseline for first quarter, we expect billings to be in the range of $122 million to $124 million.

The company is updating its previous guidance provided on November 24, 2020 for its full year fiscal 2022:

 

   

Total revenue is expected to be between $550 and $555 million (was approximately $550 million).

 

   

Non-GAAP operating margin is expected to be between negative 8.0% and 9.0%.

The guidance provided above are forward-looking statements and actual results may differ materially. Refer to the “Forward-Looking Statements” safe harbor section below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.

The section titled “Non-GAAP Financial Measures” below contains a description of the non-GAAP financial measures used in this press release, definitions of our operating metrics and a reconciliation of GAAP and non-GAAP financial measures is contained in the tables below. A reconciliation of non-GAAP measures to corresponding GAAP measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, costs and expenses, including the impact of stock-based compensation, which is dependent on factors such as future stock price and volume of equity awards granted in the future, that may be incurred in the future and therefore, cannot be reasonably predicted. The effect of these excluded items may be significant.

Recent Highlights

 

   

Anaplan announced a strategic collaboration with Amazon Web Services to deliver the Anaplan platform on AWS.

 

   

Bill Schuh joined Anaplan as Chief Revenue Officer.

 

   

Anaplan appointed Brooke Major-Reid to its Board of Directors.

 

   

Anaplan was named a Leader in IDC MarketScape for Enterprise Performance Management.

Webcast and Conference Call Information

Event: Anaplan Fourth Quarter and Full Fiscal Year 2021 Earnings Conference Call

When: Thursday, February 25, 2021

Time: 5:30 a.m. PT / 8:30 a.m. ET

Live Call: Please see online registration

Replay: (800) 585-8367 or (416) 621-4642 with passcode 4093584

Live Webcast: https://investors.anaplan.com or with replay available for 12 months

 

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Upcoming Investor Events

Anaplan management will be participating in the following investor conference:

Morgan Stanley Technology, Media and Telecom Conference

Wednesday, March 3, 2021

1:15pm PT/4:15pm ET

Interested parties can listen to the live audio webcast of Anaplan’s presentations available on Anaplan’s Investor Center website at https://investors.anaplan.com. A replay of the presentations will be available on the website following the completion of the event.

About Anaplan

Anaplan, Inc. (NYSE: PLAN) is a cloud-native enterprise SaaS company helping global enterprises orchestrate business performance. Leaders across industries rely on our platform—powered by our proprietary Hyperblock® technology—to connect teams, systems, and insights from across their organizations to continuously adapt to change, transform how they operate, and reinvent value creation. Based in San Francisco, Anaplan has over 175 partners and more than 1,600 customers worldwide. To learn more, visit anaplan.com.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, each as amended, including all statements other than statements of historical fact contained in this press release and includes, without limitation, statements about the company’s expectations regarding the impact of the COVID-19 pandemic and resulting global economic uncertainty, the quotations from management, statements regarding market demand, market opportunity, competitive position including of the company’s solutions compared to the offerings of competitors, use of the company’s solutions and the results of such use, statements about the company’s plans, strategies and prospects, statements about offerings, solutions, services and functionality, statements regarding growth and momentum, statements about customers’ plans and priorities, the financial outlook and guidance, which may include expected GAAP and non-GAAP financial and other results, for the company’s first fiscal quarter ending April 30, 2021 and for the full fiscal year ending January 31, 2022 and the underlying assumptions, and statements about events and trends including events and trends that we believe may affect our financial condition, results of operations, short- and long-term business operations and objectives, and financial needs. These statements identify prospective information and may include words such as “expects,” “intends,” “continue,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “projects,” “potential,” “should,” “may,” “will,” or the negative version of these words, variations of these words and comparable terminology. These forward-looking statements are based on information available to the company as of the date of this press release and are based on management’s current views and assumptions. These forward-looking statements are conditioned upon and also involve a number of known and unknown risks, uncertainties, and other factors that could cause actual results, performance or events to differ materially from those anticipated by these forward-looking statements. Such risks, uncertainties, and other factors may be beyond the company’s control and may pose a risk to the company’s operating and financial condition. Such risks and uncertainties include, but are not limited to:

 

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the ongoing COVID-19 pandemic, and resulting global economic downturn, has impacted how we, our customers, and our partners are operating, and could result in a material adverse effect on our business, financial condition, operating results and cash flows; we have a limited history of operating at our current scale and under our current strategy, which makes it difficult to predict our future operating results, and we may not achieve our expected operating results in the future; our recent revenue growth rates may not be indicative of our future growth; we have a history of net losses, we anticipate increasing our operating expenses in the future, and we do not expect to be profitable for the near future; our quarterly results may fluctuate significantly and may not fully reflect the underlying performance of our business; we have experienced rapid growth and expect to continue to invest in our growth in the future, and if we fail to manage our growth effectively, we may be unable to execute our business plan, maintain high levels of service, or adequately address competitive challenges and our business, financial condition and results of operations may be adversely affected; because we derive substantially all of our revenue from a single software platform, failure of Connected Planning solutions and digital transformation in general and our platform in particular to satisfy customer demands or to achieve increased market acceptance would adversely affect our business, results of operations, financial condition, and growth prospects; if we are unable to attract new customers, both domestically and internationally, the growth of our revenue will be adversely affected and our business may be harmed; our business depends substantially on our customers renewing their subscriptions and expanding their use of our platform and if we fail to achieve renewals and expansions or our customers renew or expand their subscriptions on less favorable terms, our business and operating results will be adversely affected; failure to effectively expand our sales and marketing capabilities could harm our ability to increase our customer base and achieve broader market acceptance of our service; our growth depends in part on the success of our strategic relationships with third parties and their continued performance; the success of our business depends upon training our customers to effectively utilize our platform to unlock its full potential and our failure to effectively educate, train and provide continuing guidance and support to our customers may adversely affect our results of operations, financial condition and growth prospects; our ability to achieve growth in revenue will depend substantially on our partners being able to utilize highly skilled and trained users of our platform to provide professional services, promote the adoption of our platform and drive revenue generation activities and if we fail to effectively educate, train and provide continuing guidance to a sufficient number of qualified users of our platform for utilization with our partners, our results of operations, financial condition and growth prospects may be adversely affected; if we fail to continue to enhance our platform, satisfy the cloud infrastructure priorities of our clients or adapt to rapid technological change, our ability to remain competitive could be impaired; if we experience a security incident affecting our platform or internal networks, systems or data, or are perceived to have experienced such a security incident, our platform may be perceived as not being secure, our reputation may be harmed, customers may reduce the use of or stop using our platform, we may incur significant liabilities, and our business could be materially adversely affected; real or perceived errors, failures, bugs, service outages, or disruptions in our platform could adversely affect our reputation and harm our business; we depend on the experience and expertise of our senior management team and certain key employees, and our inability to retain these executive officers and key employees or recruit them in a timely manner, could harm our business, operating results, and financial condition; the markets in which we participate are intensely competitive, and if we do not compete effectively, our business and operating results could be adversely affected; we collect, process and store personal information and furthermore, our platform could be used by customers to do the same, and evolving domestic and international privacy and security laws, regulations and other obligations could result in additional costs and liabilities to us or inhibit sales of our platform. Furthermore, the additional or unforeseen effects from the COVID-19 pandemic and the global economic climate may amplify many of these risks. Information concerning risks, uncertainties

 

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and other factors that could cause results to differ materially from the expectations described in this press release is contained in the company’s filings with the U.S. Securities and Exchange Commission (“SEC”), including its quarterly report on Form 10-Q filed with the SEC on December 3, 2020, and other documents the company may file with or furnish to the SEC from time to time such as annual reports on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K. These forward-looking statements should not be relied upon as representing the company’s views as of any subsequent date and the company undertakes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made. The information contained in, or that can be accessed through, Anaplan’s website and social media channels are not part of this press release.

Investor Contact:

Edelita Tichepco

investors@anaplan.com

Media Contact:

Anthony Harrison

press@anaplan.com

Preliminary Consolidated Statements of Operations

(In thousands, except per share amounts)

(Unaudited)

 

     Three Months Ended
January 31,
    Year Ended January 31,  
(In thousands, except per share amounts)    2021     2020     2021     2020  

Revenue:

        

Subscription revenue

   $ 112,551     $ 89,512     $ 408,199     $ 307,890  

Professional services revenue

     9,974     8,730     39,556     40,132
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenue

     122,525     98,242     447,755     348,022

Cost of revenue:

        

Cost of subscription revenue (1)

     19,282     15,054     69,802     51,460

Cost of professional services revenue (1)

     10,140     9,155     39,177     39,317
  

 

 

   

 

 

   

 

 

   

 

 

 

Total cost of revenue

     29,422     24,209     108,979     90,777

Gross profit

     93,103     74,033     338,776     257,245

Operating expenses:

        

Research and development (1)

     27,537     20,433     100,523     68,396

Sales and marketing (1)

     83,521     69,499     302,002     250,430

General and administrative (1)

     23,516     21,694     90,030     86,852
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     134,574     111,626     492,555     405,678
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

     (41,471     (37,593     (153,779     (148,433

Interest income (expense), net

     48     708     167     4,478

Other income (expense), net

     351     1,287     3,736     (809
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss before income taxes

     (41,072     (35,598     (149,876     (144,764

Provision for income taxes

     (977     (1,085     (4,091     (4,453
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

   $ (42,049   $ (36,683   $ (153,967   $ (149,217
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss per share attributable to common stockholders, basic and diluted

   $ (0.29   $ (0.27   $ (1.10   $ (1.15
  

 

 

   

 

 

   

 

 

   

 

 

 

Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted

     142,627     134,415     139,499     129,799
  

 

 

   

 

 

   

 

 

   

 

 

 

(1)  Includes stock-based compensation expense as follows:

 

        

Cost of subscription revenue

   $ 1,285     $ 730     $ 3,822     $ 2,547  

Cost of professional services revenue

     775     622     2,481     2,199

Research and development

     5,454     3,488     18,715     10,608

Sales and marketing

     14,396     10,700     48,210     34,428

General and administrative

     7,284     7,192     30,398     30,264
  

 

 

   

 

 

   

 

 

   

 

 

 

Total stock-based compensation expense

   $   29,194     $   22,732     $  103,626     $    80,046  
  

 

 

   

 

 

   

 

 

   

 

 

 

 

5


Preliminary Consolidated Balance Sheets

(In thousands)

(Unaudited)

 

     As of  
     January 31,
2021
    January 31,
2020
 

ASSETS

    

Current assets:

    

Cash and cash equivalents

   $  320,990     $  309,894  

Accounts receivable, net

     147,005     109,217

Deferred commissions, current portion

     36,797     25,990

Prepaid expenses and other current assets

     24,252     17,814
  

 

 

   

 

 

 

Total current assets

     529,044     462,915

Property and equipment, net

     51,603     48,639

Deferred commissions, net of current portion

     82,405     57,947

Goodwill

     32,379     32,379

Operating lease right-of-use  asset

     33,985     37,875

Other noncurrent assets

     9,709     10,052
  

 

 

   

 

 

 

TOTAL ASSETS

   $  739,125     $  649,807  
  

 

 

   

 

 

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

    

Current liabilities:

    

Accounts payable

   $  7,949     $  5,331  

Accrued expenses

     101,507     79,024

Deferred revenue, current portion

     287,778     216,059

Operating lease liabilities, current portion

     7,951     7,278
  

 

 

   

 

 

 

Total current liabilities

     405,185     307,692

Deferred revenue, net of current portion

     7,765     4,149

Operating lease liabilities, net of current portion

     30,130     34,017

Other noncurrent liabilities

     18,032     12,268
  

 

 

   

 

 

 

TOTAL LIABILITIES

     461,112     358,126
  

 

 

   

 

 

 

Stockholders’ equity:

    

Common stock

     14     13

Accumulated other comprehensive loss

     (7,528     (4,326

Additional paid-in capital

     932,505     788,447

Accumulated deficit

     (646,978     (492,453
  

 

 

   

 

 

 

TOTAL STOCKHOLDERS’ EQUITY

     278,013     291,681
  

 

 

   

 

 

 

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

   $ 739,125     $  649,807  
  

 

 

   

 

 

 

 

6


Preliminary Consolidated Statements of Cash Flows

(In thousands)

(Unaudited)

 

     Year Ended January 31,  
     2021     2020  

CASH FLOWS FROM OPERATING ACTIVITIES:

    

Net loss

   $ (153,967   $ (149,217

Adjustments to reconcile net loss to net cash used in  operating activities:

    

Depreciation and amortization

     25,831     20,341

Amortization of deferred commissions

     33,404     20,508

Stock-based compensation

     103,626     80,046

Reduction of operating lease  right-of-use assets and accretion of operating lease liabilities

     10,060     10,748

Foreign currency remeasurement gains

     (4,178     (516

Other non-cash items

     3,100     1,077

Changes in operating assets and liabilities:

    

Accounts receivable

     (39,947     (16,313

Prepaid expenses and other current assets

     (6,128     (4,266

Other noncurrent assets

     (1,017     (1,419

Deferred commissions

     (65,639     (53,978

Accounts payable and accrued expenses

     21,163     19,550

Deferred revenue

     71,751     67,478

Payments for operating lease liabilities, net

     (9,252     (10,435

Other noncurrent liabilities

     6,562     1,991
  

 

 

   

 

 

 

Net cash used in operating activities

     (4,631     (14,405

CASH FLOWS FROM INVESTING ACTIVITIES:

    

Purchase of property and equipment

     (5,680     (3,991

Capitalized internal-use software

     (10,063     (11,023

Business combinations, net of acquired cash

     —       (33,492
  

 

 

   

 

 

 

Net cash used in investing activities

     (15,743     (48,506

CASH FLOWS FROM FINANCING ACTIVITIES:

    

Proceeds from exercise of stock options

     18,834     21,859

Proceeds from repayment of promissory notes

     —       11,526

Proceeds from employee stock purchase plan

     17,678     18,565

Principal payments on capital lease obligations

     (8,680     (5,444
  

 

 

   

 

 

 

Net cash provided by financing activities

     27,832     46,506

Effect of exchange rate changes on cash and cash equivalents

     3,638     (564
  

 

 

   

 

 

 

NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS, AND RESTRICTED  CASH

     11,096     (16,969

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH -  Beginning of period

     309,894     326,863
  

 

 

   

 

 

 

CASH, CASH EQUIVALENTS, AND RESTRICTED CASH -  End of period

   $  320,990     $  309,894  
  

 

 

   

 

 

 

 

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Reconciliation of GAAP to Non-GAAP Financial Measures

(In thousands, except percentages and per share amounts)

(Unaudited)

 

     Three Months Ended
January 31,
    Year Ended January 31,  
(In thousands, except percentages and per share amounts)    2021     2020     2021     2020  

Revenue

   $ 122,525     $ 98,242     $ 447,755     $ 348,022  
  

 

 

   

 

 

   

 

 

   

 

 

 

GAAP operating loss

   $ (41,471   $ (37,593   $ (153,779   $ (148,433

Stock-based compensation

     29,194       22,732       103,626       80,046  

Employer payroll tax expense related to employee stock plans

     1,720       2,206       6,702       8,638  

Business combination and other related cost

     801       1,330       3,636       2,720  

Amortization of acquired intangibles

     335       335       1,340       482  
  

 

 

   

 

 

   

 

 

   

 

 

 

Non-GAAP operating loss

   $ (9,421   $ (10,990   $ (38,475   $ (56,547
  

 

 

   

 

 

   

 

 

   

 

 

 

GAAP operating margin %

     -33.8     -38.3     -34.3     -42.7

Stock-based compensation %

     23.8     23.1     23.1     23.0

Employer payroll tax expense related to employee stock plans %

     1.4     2.2     1.5     2.5

Business combination and other related cost %

     0.6     1.4     0.8     0.8

Amortization of acquired intangibles %

     0.3     0.4     0.3     0.2
  

 

 

   

 

 

   

 

 

   

 

 

 

Non-GAAP operating margin %

     -7.7     -11.2     -8.6     -16.2
  

 

 

   

 

 

   

 

 

   

 

 

 

GAAP net loss

   $ (42,049   $ (36,683   $ (153,967   $ (149,217

Stock-based compensation

     29,194       22,732       103,626       80,046  

Employer payroll tax expense related to employee stock plans

     1,720       2,206       6,702       8,638  

Business combination and other related cost

     801       1,330       3,636       2,720  

Amortization of acquired intangibles

     335       335       1,340       482  

Non-GAAP tax adjustments

     —         —         1,250       —    
  

 

 

   

 

 

   

 

 

   

 

 

 

Non-GAAP net loss

   $ (9,999   $ (10,080   $ (37,413   $ (57,331
  

 

 

   

 

 

   

 

 

   

 

 

 

GAAP net loss per share, basic and diluted

   $ (0.29   $ (0.27   $ (1.10   $ (1.15

Stock-based compensation

     0.20       0.17       0.74       0.62  

Employer payroll tax expense related to employee stock plans

     0.01       0.02       0.05       0.07  

Business combination and other related cost

     0.01       0.01       0.02       0.02  

Amortization of acquired intangibles

     —         —         0.01       —    

Non-GAAP tax adjustments

     —         —         0.01       —    
  

 

 

   

 

 

   

 

 

   

 

 

 

Non-GAAP net loss per share

   $ (0.07   $ (0.07   $ (0.27   $ (0.44
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to compute GAAP net loss per share attributable to common stockholders, basic and diluted

     142,627       134,415       139,499       129,799  
  

 

 

   

 

 

   

 

 

   

 

 

 

Shares used to compute Non-GAAP net loss per share

     142,627       134,415       139,499       129,799  
  

 

 

   

 

 

   

 

 

   

 

 

 

GAAP net cash provided by (used in) operating activities

   $ 10,304     $ (1,571   $ (4,631   $ (14,405

Purchase of property and equipment

     (437     (1,536     (5,680     (3,991

Capitalized internal-use software

     (2,397     (3,002     (10,063     (11,023
  

 

 

   

 

 

   

 

 

   

 

 

 

Non-GAAP free cash flow

   $ 7,470     $ (6,109   $ (20,374   $ (29,419
  

 

 

   

 

 

   

 

 

   

 

 

 

Non-GAAP Financial Measures

In addition to financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain non-GAAP financial measures, including non-GAAP loss from operations, non-GAAP operating margin, non-GAAP net loss, non-GAAP net loss per share, and free cash flow. The non-GAAP financial information is presented for supplemental informational purposes only, and is not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. The non-GAAP measures presented here may be different from similarly-titled non-GAAP measures used by other companies.

We use these non-GAAP measures in conjunction with GAAP measures as part of our overall assessment of our performance, including the preparation of our annual operating budget and quarterly forecasts, to evaluate the effectiveness of our business strategies and to communicate with our board of directors concerning our financial performance. We believe these non-GAAP measures, when viewed collectively with the GAAP measures, may be helpful to investors because they provide consistency and comparability with our past financial performance and facilitate period-to-period comparisons of our operating results.

There are material limitations associated with the use of non-GAAP financial measures since they exclude significant expenses and income that are required by GAAP to be recorded in our financial statements. The definitions of our non-GAAP measures may differ from the definitions used by other companies and therefore comparability may be limited. In addition, other companies may utilize metrics that are not similar to ours. We compensate for these limitations by analyzing current and future results on a GAAP basis as well as a non-GAAP basis and by providing specific information regarding the GAAP items excluded from these non-GAAP financial measures. Please see the reconciliation tables in this release for the reconciliation of GAAP and non-GAAP results.

 

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We adjust the following items from one or more of our non-GAAP financial measures:

Stock-based compensation expense. We exclude stock-based compensation expense, which is a non-cash expense, from certain of our non-GAAP financial measures because we believe that excluding this item provides meaningful supplemental information regarding operational performance. In particular, companies calculate stock-based compensation expense using a variety of valuation methodologies and subjective assumptions.

Employer payroll tax expense related to employee stock plans. We exclude employer payroll tax expense related to employee stock plans, which is a cash expense, from certain of our non-GAAP financial measures because we believe that excluding this item provides meaningful supplemental information regarding operational performance. In particular, this expense is tied to the exercise or vesting of underlying equity awards and the price of our common stock at the time of exercise or vesting, which may vary from period to period independent of the operating performance of our business.

Amortization of acquired intangible assets. We exclude amortization of acquired intangible assets, which is a non-cash expense, from certain of our non-GAAP financial measures. Our expenses for amortization of intangible assets are inconsistent in amount and frequency because they are significantly affected by the timing, size of acquisitions and the inherent subjective nature of purchase price allocations. We exclude these amortization expenses because we do not believe these expenses have a direct correlation to the operation of our business.

Business combinations and related cost. We exclude transaction, integration, and retention expenses that are directly related to business combinations from certain of our non-GAAP financial measures because we believe that excluding these items provides meaningful supplemental information regarding operational performance.

Non-GAAP tax adjustments. We exclude discrete tax expenses associated with non-recurring intercompany transactions because we believe that excluding these items facilitate a comparison of the non-GAAP tax provision in the current and prior periods.

Free cash flow. Our management reviews cash flows generated from operations after taking into consideration capital expenditures such as purchase of property and equipment and internal-use software as these expenditures are considered to be a necessary component of ongoing operations. We define non-GAAP free cash flow as net cash provided by (used in) operating activities, reduced by purchase of property and equipment and capitalization of internal-use software.

Operating Metrics

Annual recurring revenue (ARR) is calculated as subscription revenue already booked and in backlog that will be recorded over the next 12 months, assuming any contract expiring in those 12 months is renewed and continues on its existing terms and at its prevailing rate of utilization.

Dollar-based Net Expansion Rate is calculated as the ARR at the end of a period for the base set of customers from which we had ARR in the year prior to the calculation, divided by the ARR one year prior to the date of calculation for that same customer base.

 

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