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8-K - 8-K - BLACKBAUD INCblkb-20210208.htm
Exhibit 99.1
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PRESS RELEASE


Blackbaud Announces 2020 Fourth Quarter and Full Year Results
Fourth Quarter Recurring Revenue Increases 4.4% Year Over Year;
2021 Financial Outlook will be Provided on Earnings Conference Call
Charleston, S.C. (February 8, 2021) - Blackbaud (NASDAQ: BLKB), the world's leading cloud software company powering social good, today announced financial results for its fourth quarter and full year ended December 31, 2020.
"We finished the year strong with fourth quarter results that showcase our ability to operationally scale through a balance of revenue growth and significantly improved profitability, and I want to say thank you to our employees for stepping up in a big way this year to support each other, our customers, our communities and Blackbaud," said Mike Gianoni, president and CEO, Blackbaud. "Without a doubt, 2020 tested the industry and underscored the resiliency of our over 45,000 customers as they serve such a critical role in solving the challenges we face as a society. This past year put a spotlight on the need for digital capabilities as social good organizations worked to pivot their own operations and strategic roadmaps to ensure they continue to deliver on their missions in the current environment. Looking ahead to 2021, I'm increasingly optimistic about the opportunity in front of us. We are already underway executing against our own strategic plan that will move us further toward our long-term aspirational goal of achieving the Rule of 40 through a balance of revenue growth and improved profitability, and we believe our fourth quarter results are a solid early indicator that over time this goal is within our reach."
Fourth Quarter 2020 Results Compared to Fourth Quarter 2019 Results:
Total GAAP revenue was $242.6 million, up 2.0%, with $229.5 million in GAAP recurring revenue, up 4.4%.
Total non-GAAP revenue was $242.6 million, up 1.9%, with $229.5 million in non-GAAP recurring revenue, up 4.3%.
Non-GAAP organic recurring revenue increased 4.3%.
GAAP loss from operations was $0.9 million, with GAAP operating margin of (0.4)%, a decrease of 190 basis points.
Non-GAAP income from operations was $58.3 million, with non-GAAP operating margin of 24.0%, an increase of 910 basis points.
GAAP net loss was $13.6 million, with GAAP diluted loss per share of $0.28, down $0.31 per share.
Non-GAAP net income was $42.0 million, with non-GAAP diluted earnings per share of $0.85, up $0.34 per share.
Non-GAAP adjusted EBITDA was $68.9 million, up $25.2 million, with non-GAAP adjusted EBITDA margin of 28.4%.
Non-GAAP free cash flow was $24.8 million, a decrease of $21.3 million.
"Strong performance in year-end giving for many of our customers drove record transaction volumes and highlights the resilience of the market as we head into 2021," said Tony Boor, executive vice president and CFO. "Our early cost actions in response to the pandemic allowed us to continue making critical investments in the business in areas like engineering, security, our continued shift of cloud infrastructure to third party cloud service providers, and the maturation of our go-to-market strategy. We have a significant opportunity to leverage investments in digital marketing to reduce our customer acquisition cost and increase our sales velocity, ultimately driving a more scalable and cost-effective go-to-market model. As we plan for a more flexible future of work at Blackbaud, we're exiting the year having reduced our real estate footprint by roughly half, which drove approximately $16 million of one-time


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PRESS RELEASE
expense reflected in our non-GAAP adjustments and a cash outlay of $20 million in the quarter. This is expected to generate substantial cost savings going forward. In light of our heightened focus on operational efficiency and flexible workforce strategy going forward, we also revisited elements of     our tax planning strategy and wrote off certain tax assets resulting in an increase in our effective tax rate for the fourth quarter that will not repeat in 2021. This tax impact is also reflected in our non-GAAP adjustments for the quarter. Looking ahead, there are significant opportunities in front of us to strengthen the business and elevate our financial profile, and we believe that steady execution against the Rule of 40 financial framework, paired with our updated capital deployment strategy, will drive substantial shareholder value."
Recent Company Highlights

Blackbaud invites members of the investment community to attend a virtual investor session on March 25, 2021.
Furthering the company’s commitment to social good, Blackbaud launches a formal Environmental, Social and Governance (ESG) program.
Blackbaud announced long-term financial goals and strategic outlook in December 2020.
In November 2020, the board of directors of Blackbaud reauthorized and expanded the company's existing share repurchase program to $250 million. Through January 31, 2021 Blackbaud has repurchased approximately 1.2 million shares of its common stock at a total cost of $69.0 million.
Blackbaud launches an updated marketplace, delivering increased innovation to social good organizations.
Colleges and universities rely on Blackbaud’s Cloud Solution for Higher Education to drive efficiency, increase revenue and deepen engagement during the pandemic.
Blackbaud celebrates the ninth annual GivingTuesday, virtually ringing the opening bell at Nasdaq and amplifying stories of its customers’ impact during the pandemic.
Through corporate social responsibility initiatives, Blackbaud supports community needs during COVID-19.
Blackbaud named to Built In’s list of 100 Best Places to Work in Austin for the third year in a row.

Visit www.blackbaud.com/newsroom for more information about Blackbaud’s recent highlights.

Full-Year 2020 Results Compared to Full-Year 2019 Results:
Total GAAP revenue was $913.2 million, up 1.4%, with $850.7 million in GAAP recurring revenue, up 2.3%.
Total non-GAAP revenue was $913.2 million, up 1.2%, with $850.7 million in non-GAAP recurring revenue, up 2.1%.
Non-GAAP organic recurring revenue increased 2.1%.
GAAP income from operations was $37.2 million, with GAAP operating margin of 4.1%, an increase of 110 basis points.
Non-GAAP income from operations was $194.8 million, with non-GAAP operating margin of 21.3%, an increase of 450 basis points.
GAAP net income was $7.7 million, with GAAP diluted earnings per share of $0.16, down $0.09.
Non-GAAP net income was $143.3 million, with non-GAAP diluted earnings per share of $2.94, up $0.70.
Non-GAAP adjusted EBITDA was $241.9 million, up $53.1 million, with non-GAAP adjusted EBITDA margin of 26.5%.
Non-GAAP free cash flow was $76.1 million, a decrease of $48.0 million.
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PRESS RELEASE
An explanation of all non-GAAP financial measures referenced in this press release is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

Conference Call Details
What:    Blackbaud's Fourth Quarter and Full Year 2020 Conference Call
When:    February 9, 2021
Time:     8:00 a.m. (Eastern Time)
Live Call:     1-877-407-3088 (US/Canada)
Webcast:    Blackbaud's Investor Relations Webpage

About Blackbaud
Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, higher education institutions, K–12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies and individual change agents—Blackbaud connects and empowers organizations to increase their impact through cloud software, services, expertise and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing and analytics. Serving the industry for nearly four decades, Blackbaud is headquartered in Charleston, South Carolina, and has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom. For more information, visit www.blackbaud.com, or follow us on Twitter, LinkedIn, Instagram, and Facebook.
Investor Contact:Media Contact:
Steve Huffordmedia@blackbaud.com
Director, Investor Relations
IR@blackbaud.com

Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding: the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; the security of our data and that of our customers; uncertainty regarding the COVID-19 disruption; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.
Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.
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Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. This information includes non-GAAP revenue, non-GAAP recurring revenue, non-GAAP gross profit, non-GAAP gross margin, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP diluted earnings per share. Blackbaud has acquired businesses whose net tangible assets include deferred revenue. In accordance with GAAP reporting requirements, Blackbaud recorded write-downs of deferred revenue to fair value, which resulted in lower recognized revenue. Both on a quarterly and year-to-date basis, the revenue for the acquired businesses is deferred and typically recognized over a one-year period, so Blackbaud's GAAP revenues for the one-year period after the acquisitions will not reflect the full amount of revenues that would have been reported if the acquired deferred revenue was not written down to fair value. The non-GAAP measures described above reverse the acquisition-related deferred revenue write-downs so that the full amount of revenue booked by the acquired companies is included, which Blackbaud believes provides a more accurate representation of a revenue run-rate in a given period. In addition to reversing write-downs of acquisition-related deferred revenue, non-GAAP financial measures discussed above exclude the impact of certain items that Blackbaud believes are not directly related to its performance in any particular period, but are for its long-term benefit over multiple periods.
In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis and non-GAAP organic recurring revenue growth, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period, and it includes the non-GAAP revenue attributable to those companies, as if there were no acquisition-related write-downs of acquired deferred revenue to fair value as required by GAAP. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business’ organic revenue growth and revenue run-rate
Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision; depreciation; amortization of intangible assets from business combinations; amortization of software development costs; acquisition-related deferred revenue write-down; stock-based compensation; acquisition-related integration costs; acquisition-related expenses; employee severance; and restructuring and other real estate activities.
Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software development, and capital expenditures for property and equipment.
Blackbaud uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Blackbaud's ongoing operational performance. Blackbaud believes that these non-GAAP financial measures reflect Blackbaud's ongoing business in a manner that allows for meaningful period-to-period comparison and analysis of trends in its business. In addition, Blackbaud believes that the use of these non-GAAP financial measures provides additional information for investors to use in evaluating ongoing operating results and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to differences in the exact method of calculation between companies. Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared
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in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures.
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Blackbaud, Inc.
Consolidated Balance Sheets
(Unaudited)
(dollars in thousands)December 31,
2020
December 31,
2019
Assets
Current assets:
Cash and cash equivalents$35,750 $31,810 
Restricted cash609,219 545,485 
Accounts receivable, net of allowance of $10,292 and $5,529 at December 31, 2020 and December 31, 2019, respectively
95,404 88,868 
Customer funds receivable321 524 
Prepaid expenses and other current assets78,366 67,852 
Total current assets819,060 734,539 
Property and equipment, net105,177 35,546 
Operating lease right-of-use assets22,671 104,400 
Software development costs, net111,827 101,302 
Goodwill635,854 634,088 
Intangible assets, net277,506 317,895 
Other assets72,639 65,193 
Total assets$2,044,734 $1,992,963 
Liabilities and stockholders’ equity
Current liabilities:
Trade accounts payable$27,836 $47,676 
Accrued expenses and other current liabilities52,228 73,317 
Due to customers608,264 546,009 
Debt, current portion12,840 7,500 
Deferred revenue, current portion312,236 314,335 
Total current liabilities1,013,404 988,837 
Debt, net of current portion518,193 459,600 
Deferred tax liability54,086 44,594 
Deferred revenue, net of current portion4,678 1,802 
Operating lease liabilities, net of current portion17,357 95,624 
Other liabilities10,866 5,742 
Total liabilities1,618,584 1,596,199 
Commitments and contingencies
Stockholders’ equity:
Preferred stock; 20,000,000 shares authorized, none outstanding
— — 
Common stock, $0.001 par value; 180,000,000 shares authorized, 60,904,638 and 60,206,091 shares issued at December 31, 2020 and December 31, 2019, respectively
61 60 
Additional paid-in capital544,963 457,804 
Treasury stock, at cost; 12,054,268 and 11,066,354 shares at December 31, 2020 and December 31, 2019, respectively
(353,091)(290,665)
Accumulated other comprehensive loss(2,497)(5,290)
Retained earnings236,714 234,855 
Total stockholders’ equity426,150 396,764 
Total liabilities and stockholders’ equity$2,044,734 $1,992,963 


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Blackbaud, Inc.
Consolidated Statements of Comprehensive Income
(Unaudited)
(dollars in thousands, except per share amounts)Three months ended
December 31,
Years ended
December 31,
2020201920202019
Revenue
Recurring$229,516 $219,820 $850,745 $831,609 
One-time services and other13,090 18,019 62,474 68,814 
Total revenue242,606 237,839 913,219 900,423 
Cost of revenue
Cost of recurring104,509 98,975 369,681 357,988 
Cost of one-time services and other15,067 17,562 58,384 60,436 
Total cost of revenue119,576 116,537 428,065 418,424 
Gross profit123,030 121,302 485,154 481,999 
Operating expenses
Sales, marketing and customer success50,613 58,189 209,762 224,152 
Research and development27,491 25,860 100,146 106,164 
General and administrative45,023 28,857 134,852 113,414 
Amortization696 2,085 2,915 5,316 
Restructuring57 2,725 236 5,808 
Total operating expenses123,880 117,716 447,911 454,854 
Income from operations(850)3,586 37,243 27,145 
Interest expense(5,238)(4,385)(17,287)(20,618)
Other (expense) income, net(584)(463)1,658 4,058 
(Loss) income before provision (benefit) for income taxes(6,672)(1,262)21,614 10,585 
Income tax provision (benefit)6,949 (2,586)13,897 (1,323)
Net (loss) income$(13,621)$1,324 $7,717 $11,908 
(Loss) earnings per share
Basic$(0.28)$0.03 $0.16 $0.25 
Diluted$(0.28)$0.03 $0.16 $0.25 
Common shares and equivalents outstanding
Basic weighted average shares48,190,388 47,777,635 48,184,714 47,695,383 
Diluted weighted average shares48,190,388 48,572,575 48,696,341 48,312,271 
Other comprehensive income (loss)
Foreign currency translation adjustment6,525 7,962 4,571 2,641 
Unrealized (loss) gain on derivative instruments, net of tax(150)413 (1,778)(2,821)
Total other comprehensive income (loss)6,375 8,375 2,793 (180)
Comprehensive (loss) income$(7,246)$9,699 $10,510 $11,728 
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Blackbaud, Inc.
Consolidated Statements of Cash Flows
(Unaudited)
Years ended
December 31,
(dollars in thousands)20202019
Cash flows from operating activities
Net income$7,717 $11,908 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization92,735 85,693 
Provision for credit losses and sales returns13,230 8,725 
Stock-based compensation expense87,257 58,633 
Deferred taxes8,837 (3,600)
Amortization of deferred financing costs and discount781 752 
Other non-cash adjustments2,958 4,906 
Changes in operating assets and liabilities, net of acquisition and disposal of businesses:
Accounts receivable(18,414)(6,569)
Prepaid expenses and other assets22,568 6,383 
Trade accounts payable(19,997)12,900 
Accrued expenses and other liabilities(49,232)(9,718)
Deferred revenue(485)12,464 
Net cash provided by operating activities147,955 182,477 
Cash flows from investing activities
Purchase of property and equipment(29,690)(11,492)
Capitalized software development costs(42,157)(46,874)
Purchase of net assets of acquired companies, net of cash and restricted cash acquired— (109,353)
Other investing activities— 500 
Net cash used in investing activities(71,847)(167,219)
Cash flows from financing activities
Proceeds from issuance of debt748,500 424,000 
Payments on debt(747,563)(344,500)
Debt issuance costs(4,586)— 
Employee taxes paid for withheld shares upon equity award settlement(21,425)(23,781)
Proceeds from exercise of stock options
Change in due to customers61,214 77,793 
Change in customer funds receivable138 1,301 
Purchase of treasury stock(41,001)— 
Dividend payments to stockholders(5,960)(23,607)
Net cash (used in) provided by financing activities(10,679)111,213 
Effect of exchange rate on cash, cash equivalents and restricted cash2,245 978 
Net increase in cash, cash equivalents and restricted cash67,674 127,449 
Cash, cash equivalents and restricted cash, beginning of year577,295 449,846 
Cash, cash equivalents and restricted cash, end of year$644,969 $577,295 
The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:
(dollars in thousands)December 31,
2020
December 31,
2019
Cash and cash equivalents$35,750 $31,810 
Restricted cash609,219 545,485 
Total cash, cash equivalents and restricted cash in the statement of cash flows$644,969 $577,295 
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Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures
(Unaudited)
(dollars in thousands, except per share amounts)Three months ended
December 31,
Years ended
December 31,
2020201920202019
GAAP Revenue$242,606 $237,839 $913,219 $900,423 
Non-GAAP adjustments:
Add: Acquisition-related deferred revenue write-down— 241 — 1,932 
Non-GAAP revenue$242,606 $238,080 $913,219 $902,355 
GAAP gross profit$123,030 $121,302 $485,154 $481,999 
GAAP gross margin50.7 %51.0 %53.1 %53.5 %
Non-GAAP adjustments:
Add: Acquisition-related deferred revenue write-down— 241 — 1,932 
Add: Stock-based compensation expense6,251 817 13,374 3,366 
Add: Amortization of intangibles from business combinations9,133 10,799 38,968 44,769 
Add: Employee severance94 87 907 1,221 
Subtotal15,478 11,944 53,249 51,288 
Non-GAAP gross profit$138,508 $133,246 $538,403 $533,287 
Non-GAAP gross margin57.1 %56.0 %59.0 %59.1 %
GAAP (loss) income from operations$(850)$3,586 $37,243 $27,145 
GAAP operating margin(0.4)%1.5 %4.1 %3.0 %
Non-GAAP adjustments:
Add: Acquisition-related deferred revenue write-down— 241 — 1,932 
Add: Stock-based compensation expense32,701 15,012 87,257 58,633 
Add: Amortization of intangibles from business combinations9,829 12,884 41,883 50,085 
Add: Employee severance282 765 4,875 4,425 
Add: Acquisition-related integration costs(16)189 (134)2,395 
Add: Acquisition-related expenses65 132 353 1,162 
Add: Restructuring and other real estate activities16,273 2,725 23,290 5,808 
Subtotal59,134 31,948 157,524 124,440 
Non-GAAP income from operations$58,284 $35,534 $194,767 $151,585 
Non-GAAP operating margin24.0 %14.9 %21.3 %16.8 %
GAAP (loss) income before provision (benefit) for income taxes$(6,672)$(1,262)$21,614 $10,585 
GAAP net (loss) income$(13,621)$1,324 $7,717 $11,908 
Shares used in computing GAAP diluted (loss) earnings per share48,190,388 48,572,575 48,696,341 48,312,271 
GAAP diluted (loss) earnings per share$(0.28)$0.03 $0.16 $0.25 
Non-GAAP adjustments:
Add: GAAP income tax provision (benefit)6,949 (2,586)13,897 (1,323)
Add: Total non-GAAP adjustments affecting income from operations59,134 31,948 157,524 124,440 
Non-GAAP income before provision for income taxes52,462 30,686 179,138 135,025 
Assumed non-GAAP income tax provision(1)
10,492 6,137 $35,827 $27,005 
Non-GAAP net income$41,970 $24,549 $143,311 $108,020 
Shares used in computing non-GAAP diluted earnings per share49,097,084 48,572,575 48,696,341 48,312,271 
Non-GAAP diluted earnings per share$0.85 $0.51 $2.94 $2.24 
(1)Blackbaud applies a non-GAAP effective tax rate of 20.0% when calculating non-GAAP net income and non-GAAP diluted earnings per share.
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Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures (continued)
(Unaudited)
(dollars in thousands)Three months ended
December 31,
Years ended
December 31,
2020201920202019
GAAP revenue$242,606 $237,839 $913,219 $900,423 
GAAP revenue growth2.0 %1.4 %
Add: Non-GAAP acquisition-related revenue(1)
— 241 — 1,932 
Non-GAAP organic revenue(2)
$242,606 $238,080 $913,219 $902,355 
Non-GAAP organic revenue growth1.9 %1.2 %
Non-GAAP organic revenue(2)
$242,606 $238,080 $913,219 $902,355 
Foreign currency impact on non-GAAP organic revenue(3)
(742)— 780 — 
Non-GAAP organic revenue on constant currency basis(3)
$241,864 $238,080 $913,999 $902,355 
Non-GAAP organic revenue growth on constant currency basis1.6 %1.3 %
GAAP recurring revenue$229,516 $219,820 $850,745 $831,609 
GAAP recurring revenue growth4.4 %2.3 %
Add: Non-GAAP acquisition-related revenue(1)
— 241 — 1,932 
Non-GAAP organic recurring revenue$229,516 $220,061 $850,745 $833,541 
Non-GAAP organic recurring revenue growth4.3 %2.1 %
(1)Non-GAAP acquisition-related revenue excludes incremental acquisition-related revenue calculated in accordance with GAAP that is attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, non-GAAP acquisition-related revenue reflects presentation of full-year incremental non-GAAP revenue derived from such companies, as if they were combined throughout the prior period, and it includes the non-GAAP revenue from the acquisition-related deferred revenue write-down attributable to those companies.
(2)Non-GAAP organic revenue for the prior year periods presented herein may not agree to non-GAAP organic revenue presented in the respective prior period quarterly financial information solely due to the manner in which non-GAAP organic revenue growth is calculated.
(3)To determine non-GAAP organic revenue growth on a constant currency basis, revenues from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and EURO.

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Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures (continued)
(Unaudited)
(dollars in thousands)Three months ended
December 31,
Years ended
December 31,
2020201920202019
GAAP net income$(13,621)$1,324 $7,717 $11,908 
Non-GAAP adjustments:
Add: Interest, net4,976 4,009 15,627 17,816 
Add: GAAP income tax provision (benefit)6,949 (2,586)13,897 (1,323)
Add: Depreciation(1)
3,731 3,706 14,589 14,979 
Add: Amortization of intangibles from business combinations9,829 12,884 41,883 50,085 
Add: Amortization of software development costs(2)
7,712 5,265 32,540 20,999 
Subtotal33,197 23,278 118,536 102,556 
Non-GAAP EBITDA$19,576 $24,602 $126,253 $114,464 
Non-GAAP EBITDA margin8.1 %13.8 %
Non-GAAP adjustments:
Add: Acquisition-related deferred revenue write-down— 241 — 1,932 
Add: Stock-based compensation expense32,701 15,012 87,257 58,633 
Add: Employee severance282 765 4,875 4,425 
Add: Acquisition-related integration costs(16)189 (134)2,395 
Add: Acquisition-related expenses65 132 353 1,162 
Add: Restructuring and other real estate activities16,273 2,725 23,290 5,808 
Subtotal49,305 19,064 115,641 74,355 
Adjusted Non-GAAP EBITDA$68,881 $43,666 $241,894 $188,819 
Adjusted Non-GAAP EBITDA margin28.4 %26.5 %
Rule of 40 (3)
30.3 %27.7 %
(1)During the third quarter of 2020, we reduced the estimated useful lives of our operating lease right-of-use assets for certain of our office locations we expected to exit. For these same office locations, we also reduced the estimated useful lives of certain facilities-related fixed assets, which resulted in an increase in depreciation expense. The accelerated portions of the fixed asset depreciation expense related to these activities of $3.2 million and $4.6 million for the three and twelve months ended December 31, 2020, respectively, was presented in the "Restructuring and other real estate activities" line of the reconciliation of GAAP to non-GAAP financial measures. Total depreciation expense for the three and twelve months ended December 31, 2020 was $6.9 million and $19.2 million, respectively.
(2)Includes amortization expense related to software development costs and amortization expense from capitalized cloud computing implementation costs.
(3)Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See Non-GAAP organic revenue growth table above.
(dollars in thousands)Years ended
December 31,
20202019
GAAP net cash provided by operating activities$147,955 $182,477 
Less: purchase of property and equipment(29,690)(11,492)
Less: capitalized software development costs(42,157)(46,874)
Non-GAAP free cash flow$76,108 $124,111 
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