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8-K - 8-K - REGIS CORPrgs-20210203.htm


Exhibit No. 99
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REGIS REPORTS SECOND QUARTER 2021 RESULTS AND TAKES ACTION ON A NUMBER OF INITIATIVES TO POSITION THE COMPANY FOR GROWTH
The Company Continues To Make Progress In Its Transition To A Fully-Franchised Model With The Sale And Conversion Of An Additional 145 Company-Owned Salons To Its Franchise Portfolio During The Quarter
Second Quarter 2021 Results Were Materially Impacted By The COVID-19 Pandemic; Excluding Discrete Items, The Company Reported Second Quarter 2021 Adjusted Net Loss of $25.9 Million
As Of December 31, 2020, Approximately 84% Of The Company's Salon Portfolio Was Franchised

Three Months Ended December 31,Six Months Ended December 31,
(Dollars in thousands)2020201920202019
Consolidated Revenue$104,320 $208,765 $215,716 $455,803 
System-wide Revenue (1)$261,452 $428,731 $523,573 $878,019 
System-wide Same-Store Sales Comps (2)(32.0)%(2.3)%(32.3)%(1.7)%
Franchise Same-Store Sales Comps (2)(31.1)%(1.4)%(31.5)%(0.8)%
Company-owned Same-Store Sales Comps(36.2)%(3.6)%(35.4)%(2.7)%
Operating Loss$(26,755)$(7,466)$(58,345)$(17,372)
Loss From Continuing Operations$(32,879)$(16,520)$(68,144)$(30,698)
Diluted Loss per Share From Continuing Operations$(0.92)$(0.46)$(1.90)$(0.85)
EBITDA (3)$(20,030)$(9,178)$(38,968)$(15,020)
   as a percent of revenue(19.2)%(4.4)%(18.1)%(3.3)%
As Adjusted (3)
Net (Loss) Income, as Adjusted$(25,902)$4,622 $(53,833)$18,522 
Diluted (Loss) Income per Share, as Adjusted$(0.72)$0.13 $(1.50)$0.50 
EBITDA, as Adjusted (3)$(17,526)$17,014 $(36,169)$46,799 
   as a percent of revenue(16.8)%8.1 %(16.8)%10.3 %
_______________________________________________________________________________
(1)Represents total sales within the system, excluding TBG franchise sales.
(2)System-wide and franchise same-store sales excludes TBG in both periods.
(3)See GAAP to non-GAAP reconciliations, within the attached section titled "Non-GAAP Reconciliations".



MINNEAPOLIS, February 3, 2021 -- Regis Corporation (NYSE: RGS), a leader in the haircare industry, whose primary business is franchising, owning and operating technology enabled hair salons, today reported a second quarter 2021 net loss from continuing operations of $32.9 million, or $0.92 loss per diluted share as compared to a net loss from continuing operations of $16.5 million, or $0.46 loss per diluted share in the second quarter of 2020. The Company’s second quarter reported results included $7.0 million of discrete items. Excluding discrete items, the Company reported second quarter 2021 adjusted net loss of $25.9 million, or $0.72 loss per diluted share as compared to adjusted net income of $4.6 million, or $0.13 earnings per diluted share, for the same period last year. The year-over-year decrease in adjusted net income was driven primarily by the decrease in the gain from the sale of salons to franchisees of $18.2 million due to lower proceeds per salon in the current year. The elimination of adjusted net income that had been generated in the prior year period from the 768 company-owned salons that were sold and converted to the Company’s asset-light franchise portfolio over the past twelve months also contributed to the decline, but this was partially offset by significant reductions in general and administrative expense and marketing. Additionally, the Company estimates it lost approximately $35 million in revenue due to government-mandated salon closures and lower traffic due to the COVID-19 pandemic.
Total revenue in the quarter of $104.3 million decreased $104.4 million, or 50.0%, year-over-year driven primarily by the conversion of a net 768 company-owned salons to the Company's asset-light franchise portfolio over the past 12 months and due to the impact of the COVID-19 pandemic.
Second quarter adjusted EBITDA loss of $17.5 million decreased $34.5 million, versus the same period last year. Excluding the $3.2 million adjusted loss and $15.0 million adjusted gain from the sale of company-owned salons during the current and prior year quarter, respectively, adjusted EBITDA loss of $14.3 million was $16.3 million unfavorable versus the same period last year. This was driven primarily by the elimination of adjusted EBITDA that had been generated in the prior year period from the 768 company-owned salons that were sold and converted to the Company’s asset-light franchise portfolio over the past twelve months, partially offset by significant reductions in general and administrative expense and marketing spend.
Felipe Athayde, President and Chief Executive Officer, commented, "While the effects of the pandemic are evident in our results, we remain very confident about the strength of our business and our brands. Over the past quarter, we have executed on a number of strategic initiatives including a brand-centric corporate reorganization, the implementation of a zero-based budgeting process, an evolution of our corporate salon refranchising strategy, and the launch of new salon automation functionalities to our proprietary POS and salon management technology: Opensalon® PRO. These initiatives were designed to transform Regis into a nimble, performance-driven, data-oriented organization, which we believe will position Regis well for a solid comeback."




Second Quarter Segment Results
Franchise Salons
Three Months Ended December 31,Increase (Decrease)Six Months Ended December 31,Increase (Decrease)
(Dollars in millions) (1)2020201920202019
Revenue
Product$14.2 $16.2 $(2.0)$28.0 $28.0 $— 
Product sold to TBG mall locations— 0.7 (0.7)— 2.0 (2.0)
Total product14.2 16.9 (2.7)28.0 30.0 (2.0)
Royalties and fees19.9 29.3 (9.4)37.9 57.4 (19.5)
Franchise rental income32.3 33.6 (1.3)64.6 65.1 (0.5)
Total franchised salons revenue$66.4 $79.8 $(13.4)$130.4 $152.4 $(22.0)
Franchise Same-Store Sales Comps (2)(31.1)%(1.4)%(31.5)%(0.8)%
EBITDA, as Adjusted$10.8 $13.1 $(2.3)$17.7 $24.9 $(7.2)
   as a percent of revenue16.2 %16.4 %13.6 %16.4 %
as a percent of adjusted revenue (3)36.6 %37.6 %31.3 %38.8 %
Total Franchise Salons5,269 4,790 479 
as a percent of total Franchise and Company-owned salons83.6 %67.8 %
_______________________________________________________________________________
(1)Variances calculated on amounts shown in millions may result in rounding differences.    
(2)TBG is excluded from same-store sales in all periods.
(3)Adjusted revenue excludes non-margin revenue. See Non-GAAP reconciliation.

Second quarter Franchise revenue was $66.4 million, a $13.4 million, or 16.8% decrease compared to the prior year quarter, and included franchise rental income of $32.3 million. Royalties and fees were $19.9 million, a $9.4 million, or 32.2% decrease versus the same period last year. Royalties and other franchise fees decreased $3.5 million due to an estimated $5.5 million decrease in royalties due to the COVID-19 pandemic, partially offset by an increase in franchisees. Advertising funds decreased $6.0 million also related to the COVID-19 pandemic. Product sales to franchisees of $14.2 million decreased $2.7 million versus the same period last year due to lower same-store retail sales due primarily to the COVID-19 pandemic. Franchise adjusted EBITDA of $10.8 million decreased $2.3 million, or 17.6% year-over-year primarily due to the decline in franchise same-store sales of 31.1% primarily related to the COVID-19 pandemic. Total franchised locations open at December 31, 2020 were 5,269 compared to 4,790 at December 31, 2019.




Company-Owned Salons
Three Months Ended December 31,Increase (Decrease)Six Months Ended December 31,Increase (Decrease)
(Dollars in millions) (1)2020201920202019
Total Revenue$37.9 $128.9 $(91.0)$85.3 $303.4 $(218.1)
Company-owned Same-Store Sales Comps(36.2)%(3.6)%(35.4)%(2.7)%
 Year-over-Year Ticket change10.8 %3.0 %12.3 %3.0 %
 Year-over-Year Transaction change(47.0)%(6.6)%(47.7)%(5.7)%
EBITDA, as Adjusted$(10.7)$4.2 $(14.9)$(21.4)$15.7 $(37.1)
   as a percent of revenue
(28.2)%3.3 %(25.1)%5.2 %
Total Company-owned salons 1,037 2,277 (1,240)
as a percent of total Franchise and Company-owned salons16.4 %32.2 %
_______________________________________________________________________________
(1)Variances calculated on amounts shown in millions may result in rounding differences.

Second quarter revenue for the Company-owned salon segment decreased $91.0 million, or 70.6%, versus the prior year to $37.9 million. The year-over-year decline in revenue was driven by the decrease of a net 768 salons sold and converted to the Company's asset-light franchise portfolio over the past 12 months, the closure of a net 472 unprofitable salons over the past 12 months and a decline in revenue due to the COVID-19 pandemic. Company-owned same-store sales decreased 36.2%, primarily driven by a 47.0% decrease in transactions related to the COVID-19 pandemic, partially offset by a 10.8% increase in average ticket.
Second quarter adjusted EBITDA decreased $14.9 million, or 352.6%, versus the same period last year driven primarily by the elimination of EBITDA that had been generated in the prior year period from the 768 company-owned salons that were sold and converted to the Company's asset-light franchise portfolio over the past 12 months, the impacts of the COVID-19 pandemic, and the decline in service and product margins, partially offset by a decrease in general and administrative expense and marketing spend.




Other Key Events
In October 2020, Felipe Athayde joined the Company as CEO and President to lead the Company as it enters its growth phase.
In December 2020, the Company announced a brand-centric reorganization. This reorganization is the first major strategic initiative by Felipe Athayde, the Company's CEO, and reorients the Company to focus on the performance of its brands and the profitability of its franchisees. As part of the reorganization, Supercuts, SmartStyle and Portfolio Brands (a collection of growth and innovation concepts), are each run by a Brand President and dedicated team. This presents a departure from the Company's previous organizing principle that only distinguished between the Franchise and Company-owned businesses.
Continued migration of the Company's proprietary cloud-based salon management and point of commerce solution, Opensalon PRO. Approximately 1,000 salons, or 18%, of our franchise salons, have signed contracts to install Opensalon PRO, with approximately 350 salons currently live.
Launched a comprehensive zero-based budget and zero-based organization initiative, to align our cost structure with our brand-focused franchise strategy.
The Company continues its extensive lease re-negotiation efforts; since mid-May total system-wide lease savings of over $9 million have been achieved.
Today, the Company filed a $150 million shelf registration and $50 million prospectus supplement with the Securities and Exchange Commission under which it may offer and sell, from time to time, up to $50 million worth of its of its Class A common stock in “at-the-market offerings.” Net proceeds from sales of shares under the “at-the-market” program, if any, may be used, among other things, to fund working capital requirements, repay debt, and support of our growth strategies. Such strategies may include positioning the Company for potential expansion through targeted industry acquisitions and alternatives to fund additional capital investment requirements related to potential partnership opportunities to facilitate continued growth of our proprietary technology, Opensalon PRO. The timing and amount of sales of shares, if any, will depend on a variety of factors, including prevailing market conditions, the trading price of shares, and other factors as determined by the Company.
The Company continues to make meaningful progress on its multi-year strategy to convert to a fully-franchised model. During the second quarter, it sold and transferred 145 company-owned salons to its asset-light franchise portfolio. The Company is still committed to converting to a fully-franchise capital-light business.
The impact of the transactions closed in the quarter is as follows:
 Three Months Ended December 31,Increase (Decrease)Six Months Ended December 31,Increase (Decrease)
2020201920202019
(Dollars in thousands)
Salons sold to franchisees145 443 (298)282 988 (706)
Cash proceeds received $3,413 $31,468 $(28,055)$7,148 $69,414 $(62,266)
(Loss) gain on venditions, excluding goodwill derecognition$(3,226)$14,993 $(18,219)$(3,888)$41,213 $(45,101)
Non-cash goodwill derecognition— (27,400)27,400 — (59,480)59,480 
Loss from sale of salon assets to franchisees, net$(3,226)$(12,407)$9,181 $(3,888)$(18,267)$14,379 





Non-GAAP reconciliations:
For GAAP to non-GAAP reconciliations, please refer to the attached section titled "Non-GAAP Reconciliations." A complete reconciliation of reported earnings to adjusted earnings is included in this press release and is available on the Company’s website at www.regiscorp.com.
Earnings Webcast
Regis Corporation will host a conference call via webcast discussing second quarter results on February 4, 2021, at 9 a.m., Central time. Interested parties are invited to participate in the live webcast by logging on to www.regiscorp.com or participate via telephone by dialing (888) 254-3590 and entering access code 9126102. A replay of the presentation will be available later that day. The replay phone number is (888) 203-1112, access code 9126102.
About Regis Corporation
Regis Corporation (NYSE:RGS) is a leader in beauty salons and cosmetology education. As of December 31, 2020, the Company franchised, owned or held ownership interests in 6,384 worldwide locations. Regis’ franchised and corporate locations operate under concepts such as Supercuts®, SmartStyle®, Cost Cutters®, Roosters® and First Choice Haircutters®. Regis maintains an ownership interest in Empire Education Group in the U.S. For additional information about the Company, including a reconciliation of certain non-GAAP financial information and certain supplemental financial information, please visit the Investor Information section of the corporate website at www.regiscorp.com.

CONTACT: REGIS CORPORATION:
Kersten Zupfer
investorrelations@regiscorp.com




This press release contains or may contain “forward-looking statements” within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect management’s best judgment at the time they are made, but all such statements are subject to numerous risks and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein. Such forward-looking statements are often identified herein by use of words including, but not limited to, “may,” “believe,” “project,” “forecast,” “expect,” “estimate,” “anticipate,” and “plan.” In addition, the following factors could affect the Company's actual results and cause such results to differ materially from those expressed in forward-looking statements. These uncertainties include a potential material adverse impact on our business and results of operations as a result of the uncertain duration and severity of the COVID-19 pandemic, as well as the health and risk appetite of our stylists, customers and employees to return to the salon environment; the continued ability of the Company to implement its strategy, priorities and initiatives including the re-engineering of our corporate and field infrastructure; our new company-owned back office management system may not yield the intended results on timing and amounts due to the COVID-19 pandemic, efforts by our current third-party back office management system vendor to make it difficult for our franchisees to convert to our new company-owned system, and the pending litigation with that third-party vendor; the impact of the COVID-19 pandemic on our key suppliers; the ability to address rent obligations incurred during the government-mandated hibernation of our salons related to the COVID-19 pandemic and the ability to obtain long-term rent concessions; the ability to operate or sell the salons transferred back from TBG; the outcome of the review by the administrator in TBG's insolvency proceedings in the United Kingdom; compliance with credit facility covenants and access to the existing revolving credit facility; our and our franchisees' ability to attract, train and retain talented stylists; financial performance of our franchisees; success of the sale of salons to franchisees; if our capital investments in technology do not achieve appropriate returns; our ability to manage cyber threats and protect the security of potentially sensitive information about our guests, employees, vendors or Company information; the ability of the Company to maintain a satisfactory relationship with Walmart; the impact of recent actions by Walmart; marketing efforts to drive traffic to our franchisees' salons; changes in regulatory and statutory laws including increases in minimum wages; our ability to maintain and enhance the value of our brands; premature termination of agreements with our franchisees; reliance on information technology systems; reliance on external vendors; consumer shopping trends and changes in manufacturer distribution channels; competition within the personal hair care industry; continued ability to compete in our business markets; the continued ability to maintain an effective system of internal controls over financial reporting; changes in tax exposure; failure to standardize operating processes across brands; financial performance of Empire Education Group; the continued ability of the Company to implement cost reduction initiatives; changes in economic conditions; changes in consumer tastes and fashion trends; failure at our distribution centers; exposure to uninsured or unidentified risks; reliance on our management team and other key personnel or other factors not listed above. Additional information concerning potential factors that could affect future financial results is set forth under Item 1A on Form 10-K. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. However, your attention is directed to any further disclosures made in our subsequent annual and periodic reports filed or furnished with the SEC on Forms 10-K, 10-Q and 8-K and Proxy Statements on Schedule 14A.




REGIS CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEET (Unaudited)
(Dollars in thousands, except per share data)
 
 December 31,
2020
June 30,
2020
ASSETS  
Current assets:  
Cash and cash equivalents$50,850 $113,667 
Receivables, net31,185 31,030 
Inventories51,483 62,597 
Other current assets17,226 19,138 
Total current assets150,744 226,432 
Property and equipment, net43,579 57,176 
Goodwill228,950 227,457 
Other intangibles, net4,532 4,579 
Right of use asset637,108 786,216 
Other assets40,237 40,934 
Total assets$1,105,150 $1,342,794 
LIABILITIES AND SHAREHOLDERS’ EQUITY  
Current liabilities:  
Accounts payable$36,922 $50,918 
Accrued expenses49,277 48,825 
Short-term lease liability127,649 137,271 
Total current liabilities213,848 237,014 
Long-term debt, net177,500 177,500 
Long-term lease liability540,930 680,454 
Long-term financing liabilities27,640 27,981 
Other non-current liabilities86,784 94,142 
Total liabilities1,046,702 1,217,091 
Commitments and contingencies
Shareholders’ equity:  
Common stock, $0.05 par value; issued and outstanding 35,768,086 and 35,625,716 common shares at December 31, 2020 and June 30, 2020, respectively
1,788 1,781 
Additional paid-in capital22,076 22,011 
Accumulated other comprehensive income8,786 7,449 
Retained earnings25,798 94,462 
Total shareholders’ equity58,448 125,703 
Total liabilities and shareholders’ equity$1,105,150 $1,342,794 


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REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF OPERATIONS (Unaudited)
For The Three And Six Months Ended December 31, 2020 And 2019
(Dollars and shares in thousands, except per share data amounts)
 Three Months Ended December 31,Six Months Ended December 31,
 2020201920202019
Revenues:
Service$28,987 $101,805 $65,395 $243,746 
Product23,146 43,983 47,895 89,639 
Royalties and fees19,902 29,347 37,858 57,364 
Franchise rental income32,285 33,630 64,568 65,054 
Total revenue104,320 208,765 215,716 455,803 
Operating expenses:
Cost of service22,097 67,358 50,620 157,840 
Cost of product17,203 27,258 33,572 53,585 
Site operating expenses10,350 26,330 23,589 59,272 
General and administrative26,690 32,691 52,837 73,316 
Rent12,902 20,495 26,127 44,759 
Franchise rent expense32,285 33,630 64,568 65,054 
Depreciation and amortization6,388 7,747 13,764 17,127 
Long-lived asset impairment3,160 — 8,984 — 
TBG mall location restructuring— 722 — 2,222 
Total operating expenses131,075 216,231 274,061 473,175 
Operating loss(26,755)(7,466)(58,345)(17,372)
Other (expense) income:
Interest expense(3,701)(1,464)(7,463)(2,903)
Loss from sale of salon assets to franchisees, net(3,226)(12,407)(3,888)(18,267)
Interest income and other, net403 2,869 517 3,040 
Loss from continuing operations before income taxes(33,279)(18,468)(69,179)(35,502)
Income tax benefit400 1,948 1,035 4,804 
Loss from continuing operations(32,879)(16,520)(68,144)(30,698)
Income from discontinued operations, net of taxes— 79 — 452 
Net loss$(32,879)$(16,441)$(68,144)$(30,246)
Net loss per share:
Basic and diluted:
Loss from continuing operations$(0.92)$(0.46)$(1.90)$(0.85)
Income from discontinued operations0.00 0.00 0.00 0.01 
Net loss per share, basic and diluted (1)$(0.92)$(0.46)$(1.90)$(0.84)
Weighted average common and common equivalent shares outstanding:
Basic and diluted35,931 35,798 35,889 36,028 
_______________________________________________________________________________
(1)Total is a recalculation; line items calculated individually may not sum to total due to rounding.

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REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS (Unaudited)
For The Six Months Ended December 31, 2020 And 2019
(Dollars in thousands)
 Six Months Ended December 31,
 20202019
Cash flows from operating activities:  
Net loss$(68,144)$(30,246)
Adjustments to reconcile net loss to cash used in operating activities: 
Non-cash adjustments related to discontinued operations— (586)
Depreciation and amortization11,123 14,484 
Salon asset impairment— 2,643 
Long-lived asset impairment8,984 — 
Deferred income taxes(669)(6,380)
Gain from sale of company headquarters, net— (2,513)
Loss from sale of salon assets to franchisees, net3,888 18,267 
Stock-based compensation89 2,139 
Amortization of debt discount and financing costs875 138 
Other non-cash items affecting earnings202 (243)
Changes in operating assets and liabilities, excluding the effects of asset sales (21,812)(17,032)
Net cash used in operating activities(65,464)(19,329)
Cash flows from investing activities: 
Capital expenditures(7,502)(17,576)
Proceeds from sale of assets to franchisees 7,148 69,414 
Costs associated with sale of salon assets to franchisees(222)(1,550)
Proceeds from company-owned life insurance policies1,200 — 
Proceeds from sale of company headquarters— 8,996 
Net cash provided by investing activities624 59,284 
Cash flows from financing activities: 
Repayments of revolving credit facility— (30,000)
Repurchase of common stock— (28,246)
Taxes paid for shares withheld(212)(1,809)
Minority interest buyout(562)— 
Distribution center lease payments(478)(480)
Net cash used in financing activities(1,252)(60,535)
Effect of exchange rate changes on cash and cash equivalents(68)122 
Decrease in cash, cash equivalents, and restricted cash(66,160)(20,458)
Cash, cash equivalents and restricted cash: 
Beginning of period122,880 92,379 
End of period$56,720 $71,921 


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REGIS CORPORATION
Same-Store Sales

SYSTEM-WIDE SAME-STORE SALES (1):
Three Months Ended
December 31, 2020December 31, 2019
ServiceRetailTotalServiceRetailTotal
SmartStyle
(32.3)%(31.9)%(32.2)%(2.0)%(9.6)%(4.3)%
Supercuts
(33.2)(29.6)(32.9)(0.4)(11.8)(1.1)
Portfolio Brands(30.9)(23.8)(30.0)(1.5)(8.0)(2.3)
Total
(32.4)%(28.9)%(32.0)%(1.1)%(9.6)%(2.3)%
Six Months Ended
December 31, 2020December 31, 2019
ServiceRetailTotalServiceRetailTotal
SmartStyle
(33.6)%(31.3)%(33.0)%(0.9)%(8.6)%(3.1)%
Supercuts
(33.5)(28.0)(33.2)0.2 (9.8)(0.4)
Portfolio Brands(31.2)(21.7)(30.1)(1.3)(6.7)(2.0)
Total
(32.8)%(27.7)%(32.3)%(0.5)%(8.3)%(1.7)%
_______________________________________________________________________________
(1)System-wide same-store sales are calculated as the total change in sales for system-wide franchise and company-owned locations for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date system-wide same-store sales are the sum of the system-wide same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. System-wide same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation. TBG salons were not a franchise location in fiscal year 2021 so they are excluded from fiscal year 2020 same-store sales for comparability.





FRANCHISE SAME-STORE SALES (1):
Three Months Ended
December 31, 2020December 31, 2019
ServiceRetailTotalServiceRetailTotal
SmartStyle
(29.3)%(33.9)%(30.4)%(5.1)%(14.8)%(7.6)%
Supercuts
(32.7)(28.6)(32.5)0.1 (10.5)(0.5)
Portfolio Brands(29.5)(20.7)(28.4)(0.4)(6.8)(1.4)
Total
(31.4)%(28.1)%(31.1)%(0.4)%(10.1)%(1.4)%
Six Months Ended
December 31, 2020December 31, 2019
ServiceRetailTotalServiceRetailTotal
SmartStyle
(30.2)%(33.3)%(31.0)%(4.3)%(16.6)%(7.6)%
Supercuts
(33.1)(27.1)(32.7)0.9 (8.8)0.3 
Portfolio Brands(30.1)(18.4)(28.8)— (7.3)(1.0)
Total
(32.0)%(26.3)%(31.5)%0.3 %(10.1)%(0.8)%
_______________________________________________________________________________
(1)Franchise same-store sales are calculated as the total change in sales for salons that have been a franchise location for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date franchise same-store sales are the sum of the franchise same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Franchise same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation. TBG salons were not a franchise location in fiscal year 2021 so they are excluded from fiscal year 2020 same-store sales for comparability.

COMPANY-OWNED SAME-STORE SALES (2):
Three Months Ended
December 31, 2020December 31, 2019
ServiceRetailTotalServiceRetailTotal
SmartStyle
(38.2)%(29.0)%(35.3)%(1.2)%(8.6)%(3.5)%
Supercuts
(39.9)(40.3)(40.0)(3.9)(17.7)(5.1)
Portfolio Brands(35.3)(33.9)(35.1)(2.5)(9.4)(3.3)
Total
(37.3)%(31.2)%(36.2)%(2.1)%(9.3)%(3.6)%
Six Months Ended
December 31, 2020December 31, 2019
ServiceRetailTotalServiceRetailTotal
SmartStyle
(38.0)%(29.4)%(35.4)%(0.1)%(7.1)%(2.2)%
Supercuts
(39.7)(37.1)(39.5)(3.6)(13.4)(4.4)
Portfolio Brands(33.9)(30.8)(33.6)(2.4)(6.0)(2.8)
Total
(36.6)%(30.3)%(35.4)%(1.6)%(7.2)%(2.7)%
_______________________________________________________________________________
(2)Company-owned same-store sales are calculated as the total change in sales for company-owned locations that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date company-owned same-store sales are the sum of the company-owned same-store sales computed on a daily basis. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Company-owned same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation.
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REGIS CORPORATION
System-Wide Location Counts
December 31,
2020
June 30,
2020
FRANCHISE SALONS:
SmartStyle/Cost Cutters in Walmart Stores
1,535 1,317 
Supercuts
2,368 2,508 
Portfolio Brands (1)
1,207 1,217 
Total North American salons
5,110 5,042 
Total International Salons (2)
159 167 
Total Franchise Salons
5,269 5,209 
as a percent of total Franchise and Company-owned salons
83.6 %76.1 %
COMPANY-OWNED SALONS:
SmartStyle/Cost Cutters in Walmart Stores466 751 
Supercuts154 210 
Portfolio Brands (1)340 505 
Mall-based (3)
77 166 
Total Company-owned salons1,037 1,632 
as a percent of total Franchise and Company-owned salons16.4 %23.9 %
OWNERSHIP INTEREST LOCATIONS:
Equity ownership interest locations78 82 
Grand Total, System-wide6,384 6,923 
_______________________________________________________________________________
(1)Portfolio Brands was previously referred to as Signature Style.
(2)Canadian and Puerto Rican salons are included in the North American salon totals.
(3)The mall-based salons were acquired from TBG on December 31, 2019. They are included in continuing operations under the Company-owned operating segment from January 1, 2020.


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Non-GAAP Reconciliations:
We believe our presentation of non-GAAP operating loss, net (loss) income, net (loss) income per diluted share, and other non-GAAP financial measures provides meaningful insight into our ongoing operating performance and an alternative perspective of our results of operations. Presentation of the non-GAAP measures allows investors to review our core ongoing operating performance from the same perspective as management and the Board of Directors. These non-GAAP financial measures provide investors an enhanced understanding of our operations, facilitate investors’ analyses and comparisons of our current and past results of operations and provide insight into the prospects of our future performance. We also believe the non-GAAP measures are useful to investors because they provide supplemental information that research analysts frequently use to analyze financial performance.

The method we use to produce non-GAAP results is not in accordance with U.S. GAAP and may differ from methods used by other companies. These non-GAAP results should not be regarded as a substitute for corresponding U.S. GAAP measures, but instead should be utilized as a supplemental measure of operating performance in evaluating our business. Non-GAAP measures do have limitations as they do not reflect certain items that may have a material impact upon our reported financial results. As such, these non-GAAP measures should be viewed in conjunction with our financial statements prepared in accordance with U.S. GAAP.

Non-GAAP reconciling items for the three and six months ended December 31, 2020 and 2019:
The following information is provided to give qualitative and quantitative information related to items impacting comparability. Items impacting comparability are not defined terms within U.S. GAAP. Therefore, our non-GAAP financial information may not be comparable to similarly titled measures reported by other companies. We determine which items to consider as “items impacting comparability” based on how management views our business, makes financial, operating and planning decisions and evaluates the Company’s ongoing performance. The following items have been excluded from our non-GAAP results:

Employee litigation reserve
Professional fees
Severance expense
CEO transition
Corporate office transition
Benefit from lease liability decrease in excess of previously impaired ROUA ("Lease Liability Benefit")
Lease termination fees
Real estate fees
Asset retirement obligations
Long-lived asset impairment
TBG restructuring
Goodwill derecognition
TBG discontinued operations


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REGIS CORPORATION
Reconciliation Of Selected U.S. GAAP To Non-GAAP Financial Measures
(Dollars in thousands, except per share data)
(Unaudited)
Reconciliation of U.S. GAAP operating loss and U.S. GAAP net loss to equivalent non-GAAP measures
Three Months Ended December 31,Six Months Ended December 31,
U.S. GAAP financial line item
2020201920202019
U.S. GAAP revenue
$104,320 $208,765 $215,716 $455,803 
U.S. GAAP operating loss$(26,755)$(7,466)$(58,345)$(17,372)
Non-GAAP operating expense adjustments (1)
Employee litigation reserveSite operating expenses— (600)— (600)
Professional feesGeneral and administrative1,216 115 2,943 115 
SeveranceGeneral and administrative2,022 497 2,391 2,917 
CEO TransitionGeneral and administrative— — (1,294)— 
Corporate office transition
Rent— 404 — 404 
Lease liability benefitRent(2,226)— (8,286)— 
Lease termination feesRent1,117 — 6,670 — 
Real estate feesRent375 — 375 — 
Asset retirement obligationDepreciation and amortization1,383 — 2,672 — 
Long-lived asset impairmentLong-lived asset impairment3,160 — 8,984 — 
TBG restructuringTBG restructuring— 968 — 2,468 
Total non-GAAP operating expense adjustments7,047 1,384 14,455 5,304 
Non-GAAP operating loss (1)$(19,708)$(6,082)$(43,890)$(12,068)
U.S. GAAP net loss$(32,879)$(16,441)$(68,144)$(30,246)
Non-GAAP net income adjustments:
Non-GAAP revenue adjustments— — — — 
Non-GAAP operating expense adjustments7,047 1,384 14,455 5,304 
Corporate office transitionInterest income and other, net— (2,513)— (2,513)
Goodwill derecognitionInterest income and other, net— 27,400 — 59,480 
Income tax impact on Non-GAAP adjustments (2)Income taxes(70)(5,129)(144)(13,051)
TBG discontinued operations, net of income taxLoss from discontinued operations, net of tax— (79)— (452)
Total non-GAAP net income adjustments
6,977 21,063 14,311 48,768 
Non-GAAP net (loss) income$(25,902)$4,622 $(53,833)$18,522 
_______________________________________________________________________________
(1)Adjusted operating margins for the three months ended December 31, 2020 and 2019 were 18.9% and 2.9%, and were 20.3% and 2.6% for the six months ended December 31, 2020 and 2019, respectively, and are calculated as non-GAAP operating loss divided by U.S. GAAP revenue for each respective period.
(2)Based on projected statutory effective tax rate analyses, the non-GAAP tax provision was calculated to be approximately 1% and 22% for the three and six months ended December 31, 2020 and 2019, respectively, for all non-GAAP operating expense adjustments.

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REGIS CORPORATION
Reconciliation Of Selected U.S. GAAP To Non-GAAP Financial Measures
(Dollars in thousands, except per share data)
(Unaudited)
Reconciliation of U.S. GAAP net loss per diluted share to non-GAAP net (loss) income per diluted share
Three Months Ended December 31,Six Months Ended December 31,
2020201920202019
U.S. GAAP net loss per diluted share$(0.915)$(0.459)$(1.899)$(0.840)
Employee litigation reserve (1)— (0.013)— (0.013)
Professional fees (1) 0.034 0.002 0.081 0.002 
Severance (1) 0.055 0.010 0.067 0.061 
CEO Transition (1)— — (0.036)— 
Corporate office transition (1)— (0.044)— (0.044)
Lease liability benefit (1)(0.061)— (0.229)— 
Lease termination fees (1)0.031 — 0.184 — 
Real estate fees (1)0.010 — 0.010 — 
Asset retirement obligation (1)0.038 — 0.074 — 
Long-lived asset impairment (1)0.087 — 0.248 — 
TBG restructuring (1)— 0.020 — 0.052 
Goodwill derecognition (1) — 0.593 — 1.259 
TBG discontinued operations, net of tax— (0.002)— (0.012)
Impact of change in weighted average shares (3)
— 0.018 — 0.031 
Non-GAAP net (loss) income per diluted share (2)$(0.721)$0.125 $(1.500)$0.496 
U.S. GAAP Weighted average shares - basic
35,931 35,798 35,889 36,028 
U.S. GAAP Weighted average shares - diluted
35,931 35,798 35,889 36,028 
Non-GAAP Weighted average shares - diluted (3) 
35,931 37,120 35,889 37,366 
_______________________________________________________________________________
(1)Based on projected statutory effective tax rate analyses, the non-GAAP tax provision was calculated to be approximately 1% and 22% for the three and six months ended December 31, 2020 and 2019, respectively, for all non-GAAP operating expense adjustments.
(2)Total is a recalculation; line items calculated individually may not sum to total due to rounding.
(3)Non-GAAP net (loss) income per share reflects the weighted average shares associated with non-GAAP net (loss) income, which includes the dilutive effect of common stock equivalents. The earnings per share impact of the adjustments for the three and six months ended December 31, 2019 included additional shares for common stock equivalents of 1.3 million. The impact of the adjustments described above result in the impact of the common stock equivalents to be dilutive to the non-GAAP net income per share. For the three and six months ended December 31, 2020, the impact of the adjustments described above resulted in a non-GAAP net loss, therefore, the impact of the common stock equivalents is not dilutive.



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REGIS CORPORATION
Reconciliation Of Reported U.S. GAAP Net Income (Loss) To Adjusted EBITDA, A Non-GAAP Financial Measure
(Dollars in thousands)
(Unaudited)

Adjusted EBITDA
EBITDA represents U.S. GAAP net (loss) income for the respective period excluding interest expense, income taxes and depreciation and amortization expense. The Company defines adjusted EBITDA, as EBITDA excluding identified items impacting comparability for each respective period. For the three and six months ended December 31, 2020, the items impacting comparability consisted of the items identified in the non-GAAP reconciling items for the respective periods. The impacts of the income tax provision adjustments associated with the above items are already included in the U.S. GAAP reported net (loss) income to EBITDA reconciliation, therefore there is no adjustment needed for the reconciliation from EBITDA to adjusted EBITDA.
Three Months Ended December 31, 2020
Franchise
Company-owned
Corporate
Consolidated (1)
Consolidated reported net income (loss), as reported (U.S. GAAP)$10,430 $(17,370)$(25,939)$(32,879)
Interest expense, as reported— — 3,701 3,701 
Income taxes, as reported— — (400)(400)
Depreciation and amortization, as reported289 4,311 1,788 6,388 
Long-lived asset impairment94 3,066 — 3,160 
EBITDA (as defined above)$10,813 $(9,993)$(20,850)$(20,030)
Professional fees— — 1,216 1,216 
Severance— — 2,022 2,022 
Lease liability benefit(34)(2,192)— (2,226)
Lease termination fees— 1,117 — 1,117 
Real estate fees— 375 — 375 
Adjusted EBITDA, non-GAAP financial measure$10,779 $(10,693)$(17,612)$(17,526)

Three Months Ended December 31, 2019
Franchise
Company-owned
Corporate
Consolidated (1)
Consolidated reported net income (loss), as reported (U.S. GAAP)$12,126 $(1,105)$(27,462)$(16,441)
Interest expense, as reported— — 1,464 1,464 
Income taxes, as reported— — (1,948)(1,948)
Depreciation and amortization, as reported210 5,938 1,599 7,747 
EBITDA (as defined above)$12,336 $4,833 $(26,347)$(9,178)
Professional fees— — 115 115 
Severance— — 497 497 
Employee litigation reserve— (600)— (600)
TBG restructuring722 — 246 968 
Corporate office transition— — (2,109)(2,109)
Goodwill derecognition— — 27,400 27,400 
TBG discontinued operations, net of income tax— — (79)(79)
Adjusted EBITDA, non-GAAP financial measure$13,058 $4,233 $(277)$17,014 
_______________________________________________________________________________
(1)Consolidated EBITDA margins for the three months ended December 31, 2020 and 2019 were (19.2)% and (4.4)%, respectively, and are calculated as EBITDA (as defined above) divided by U.S. GAAP revenue for each respective period. Consolidated adjusted EBITDA margins for the three months ended December 31, 2020 and 2019 were (16.8)% and 8.1%, respectively, and are calculated as adjusted EBITDA divided by U.S. GAAP revenue for each respective period.

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Six Months Ended December 31, 2020
FranchiseCompany-ownedCorporateConsolidated (1)
Consolidated reported net income (loss), as reported (U.S. GAAP)$16,776 $(38,116)$(46,804)$(68,144)
Interest expense, as reported— — 7,463 7,463 
Income taxes, as reported— — (1,035)(1,035)
Depreciation and amortization, as reported563 9,393 3,808 13,764 
Long-lived asset impairment704 8,280 — 8,984 
EBITDA (as defined above)$18,043 $(20,443)$(36,568)$(38,968)
Professional fees— — 2,943 2,943 
Severance— — 2,391 2,391 
CEO Transition— — (1,294)(1,294)
Lease liability benefit(298)(7,988)— (8,286)
Lease termination fees— 6,670 — 6,670 
Real estate fees— 375 — 375 
Adjusted EBITDA, non-GAAP financial measure$17,745 $(21,386)$(32,528)$(36,169)

Six Months Ended December 31, 2019
FranchiseCompany-ownedCorporateConsolidated (1)
Consolidated reported net income (loss), as reported (U.S. GAAP)$22,335 $4,296 $(56,877)$(30,246)
Interest expense, as reported— — 2,903 2,903 
Income taxes, as reported— — (4,804)(4,804)
Depreciation and amortization, as reported370 12,045 4,712 17,127 
EBITDA (as defined above)$22,705 $16,341 $(54,066)$(15,020)
Professional fees
— — 115 115 
Severance
— — 2,917 2,917 
Employee litigation reserve— (600)— (600)
TBG restructuring2,222 — 246 2,468 
Corporate office transition— — (2,109)(2,109)
Goodwill derecognition— — 59,480 59,480 
TBG discontinued operations— — (452)(452)
Adjusted EBITDA, non-GAAP financial measure$24,927 $15,741 $6,131 $46,799 
_______________________________________________________________________________
(1)Consolidated EBITDA margins for the six months ended December 31, 2020 and 2019 were (18.1)% and (3.3)%, respectively, and are calculated as EBITDA (as defined above) divided by U.S. GAAP revenue for each respective period. Consolidated adjusted EBITDA margins for the six months ended December 31, 2020 and 2019 were (16.8)% and 10.3%, respectively, and are calculated as adjusted EBITDA divided by adjusted U.S. GAAP revenue for each respective period.

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REGIS CORPORATION
Reconciliation Of Reported Franchise EBITDA As A Percent Of U.S. GAAP Revenue
To EBITDA As A Percent Of Adjusted Revenue
(Dollars in thousands)
(Unaudited)


Three Months Ended December 31,
20202019
As Adjusted EBITDA$10,779 $13,058 
 U.S. GAAP revenue66,423 79,841 
As Adjusted EBITDA as a % of U.S. GAAP revenue16.2 %16.4 %
Non-margin revenue adjustments:
Franchise rental income(32,285)(33,630)
Ad Fund revenue(4,715)(10,703)
TBG product sales— (744)
Adjusted revenue$29,423 $34,764 
As Adjusted EBITDA as a percent of adjusted revenue (1)36.6 %37.6 %

Six Months Ended December 31,
20202019
As Adjusted EBITDA$17,745 $24,927 
 U.S. GAAP revenue130,404 152,387 
As Adjusted EBITDA as a % of U.S. GAAP revenue13.6 %16.4 %
Non-margin revenue adjustments:
Franchise rental income(64,568)(65,054)
Ad Fund revenue(9,224)(21,129)
TBG product sales— (2,010)
Adjusted revenue$56,612 $64,194 
As Adjusted EBITDA as a percent of adjusted revenue (1)31.3 %38.8 %
_______________________________________________________________________________
(1)Total is a recalculation; line items calculated individually may not sum to total due to rounding.


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