Attached files

file filename
8-K - FORM 8-K - CITIGROUP INCc-20200714x8k.htm
EX-99.3 - EXHIBIT 99.3 - CITIGROUP INCc-20200714xex993.htm
EX-99.1 - EXHIBIT 99.1 - CITIGROUP INCc-20200714xex99d1.htm

Exhibit 99.2

citi-r_2c-blu_pos_rgb

CITIGROUP -- QUARTERLY FINANCIAL DATA SUPPLEMENT

    

2Q20

    

Page

Citigroup

Financial Summary

1

Consolidated Statement of Income

2

Consolidated Balance Sheet

3

Segment Detail

Net Revenues

4

Income, Regional Average Assets and ROA

5

Global Consumer Banking (GCB)

6

Retail Banking and Cards Key Indicators

7

North America

8 - 10

Latin America(1)

11 - 12

Asia(2)

13 - 14

Institutional Clients Group (ICG)

15

Revenues by Business

16

Corporate / Other

17

Citigroup Supplemental Detail

Average Balances and Interest Rates

18

Deposits

19

EOP Loans

20

Consumer Loan Delinquencies and Ratios

90+ Days

21

30-89 Days

22

Allowance for Credit Losses on Loans and Unfunded Lending Commitments

23 - 24

Components of Provision for Credit Losses on Loans

25

Non-Accrual Assets

26

CET1 Capital and Supplementary Leverage Ratios, Tangible Common Equity,

27

Book Value Per Share and Tangible Book Value Per Share

(1)Latin America GCB consists of Citi's consumer banking operations in Mexico.
(2)Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.


CITIGROUP FINANCIAL SUMMARY

(In millions of dollars, except per share amounts and as otherwise noted)

    

2Q

    

3Q

    

4Q

    

1Q

    

2Q

    

2Q20 Increase/
(Decrease) from

Six
Months

Six
Months

YTD 2020 vs.
YTD  2019 Increase/

2019

2019

2019

2020

2020

1Q20

    

2Q19

    

2019

    

2020

    

(Decrease)

Total Revenues, Net of Interest Expense

$

18,758

$

18,574

$

18,378

$

20,731

$

19,766

(5%)

5%

$

37,334

$

40,497

8%

Total Operating Expenses

10,500

10,464

10,454

10,594

10,415

(2%)

  

(1%)

21,084

21,009

-

Net Credit Losses (NCLs)

1,963

1,913

1,944

2,108

2,206

5%

  

12%

3,911

4,314

10%

Credit Reserve Build / (Release) for Loans

126

149

179

4,336

5,490

27%

NM

122

9,826

NM

Provision / (Release) for Unfunded Lending Commitments

(15)

9

74

557

113

(80%)

NM

9

670

NM

Provisions for Benefits and Claims, HTM Debt Securities and Other Assets

19

17

25

26

94

NM

  

NM

31

120

NM

Provisions for Credit Losses and for Benefits and Claims

2,093

2,088

2,222

7,027

7,903

12%

NM

4,073

14,930

NM

Income from Continuing Operations before Income Taxes

6,165

6,022

5,702

3,110

1,448

(53%)

(77%)

12,177

4,558

(63%)

Income Taxes(1)(2)

1,373

1,079

703

576

131

(77%)

(90%)

2,648

707

(73%)

Income from Continuing Operations

4,792

4,943

4,999

2,534

1,317

(48%)

(73%)

9,529

3,851

(60%)

Income (Loss) from Discontinued Operations, net of Taxes

17

(15)

(4)

(18)

(1)

94%

NM

15

(19)

NM

Net Income before Noncontrolling Interests

4,809

4,928

4,995

2,516

1,316

(48%)

(73%)

9,544

3,832

(60%)

Net Income (Loss) Attributable to Noncontrolling Interests

10

15

16

(6)

-

100%

(100%)

35

(6)

NM

Citigroup's Net Income

$

4,799

$

4,913

$

4,979

$

2,522

$

1,316

(48%)

(73%)

$

9,509

$

3,838

(60%)

Diluted Earnings Per Share:

Income from Continuing Operations

$

1.94

$

2.08

$

2.15

$

1.06

$

0.51

(52%)

(74%)

$

3.81

$

1.57

(59%)

Citigroup's Net Income

$

1.95

$

2.07

$

2.15

$

1.05

$

0.50

(52%)

(74%)

$

3.82

$

1.56

(59%)

Shares (in millions):

Average Basic

2,286.1

2,220.8

2,149.4

2,097.9

2,081.7

(1%)

(9%)

2,313.2

2,089.8

(10%)

Average Diluted

2,289.0

2,237.1

2,166.8

2,113.7

2,084.3

(1%)

(9%)

2,315.7

2,103.0

(9%)

Common Shares Outstanding, at period end

2,259.1

2,183.2

2,114.1

2,081.8

2,081.9

-

(8%)

Preferred Dividends

$

296

$

254

$

296

$

291

$

253

(13%)

(15%)

$

558

$

544

(3%)

Income Allocated to Unrestricted Common Shareholders - Basic

Income from Continuing Operations

$

4,436

$

4,647

$

4,653

$

2,228

$

1,053

(53%)

(76%)

$

8,827

$

3,281

(63%)

Citigroup's Net Income

$

4,453

$

4,632

$

4,649

$

2,210

$

1,052

(52%)

(76%)

$

8,842

$

3,262

(63%)

Income Allocated to Unrestricted Common Shareholders - Diluted

Income from Continuing Operations

$

4,436

$

4,656

$

4,661

$

2,235

$

1,053

(53%)

(76%)

$

8,827

$

3,295

(63%)

Citigroup's Net Income

$

4,453

$

4,641

$

4,657

$

2,217

$

1,052

(53%)

(76%)

$

8,842

$

3,276

(63%)

Regulatory Capital Ratios and Performance Metrics:

Common Equity Tier 1 (CET1) Capital Ratio(3)(4)(5)

11.89

%  

11.58

%  

11.81

%  

11.17

%  

11.5

%  

Tier 1 Capital Ratio(3)(4)(5)

13.40

%  

13.20

%  

13.36

%  

12.61

%  

13.0

%  

Total Capital Ratio(3)(4)(5)

16.33

%  

16.07

%  

15.97

%  

15.06

%  

15.5

%  

Supplementary Leverage Ratio (SLR)(4)(5)(6)

6.36

%  

6.27

%  

6.21

%  

5.97

%  

6.7

%  

Return on Average Assets

0.97

%  

0.97

%  

0.99

%  

0.49

%  

0.23

%  

0.98

%  

0.36

%  

Return on Average Common Equity

10.1

%  

10.4

%  

10.6

%  

5.2

%  

2.4

%  

10.2

%  

3.8

%  

Efficiency Ratio (Total Operating Expenses/Total Revenues, net)

56.0

%  

56.3

%  

56.9

%  

51.1

%  

52.7

%  

56.5

%  

51.9

%  

Balance Sheet Data (in billions of dollars, except per share amounts)(4):

Total Assets

$

1,988.2

$

2,014.8

$

1,951.2

$

2,219.8

$

2,232.7

1%

12%

Total Average Assets

1,979.1

2,000.1

1,996.6

2,079.7

2,266.6

9%

15%

$

1,959.3

$

2,173.2

11%

Total Deposits

1,045.6

1,087.8

1,070.6

1,184.9

1,233.7

4%

18%

Citigroup's Stockholders' Equity

197.4

196.4

193.2

192.3

191.6

-

(3%)

Book Value Per Share

79.40

81.02

82.90

83.75

83.41

-

5%

Tangible Book Value Per Share(7)

67.64

69.03

70.39

71.52

71.15

(1%)

5%

Direct Staff (in thousands)

200

199

200

201

204

1%

2%

(1)4Q19 includes discrete tax items of roughly $540 million, including an approximate $430 million benefit of a reduction in Citi’s valuation allowance related to its Deferred Tax Assets (DTAs).
(2)3Q19 includes discrete tax items of roughly $230 million, including an approximate $180 million benefit of a reduction in Citi’s valuation allowance related to its DTAs. 
(3)Citi's reportable CET1 Capital and Tier 1 Capital ratios were derived under the U.S. Basel III Advanced Approaches framework as of June 30, 2020 and March 31, 2020, and the U.S. Basel III Standardized Approach framework for all prior periods presented, whereas Citi's reportable Total Capital ratios were derived under the U.S. Basel III Advanced Approaches framework for all periods presented. The reportable ratios represent the lower of each of the three risk-based capital ratios (CET1 Capital, Tier 1 Capital and Total Capital) under both the Standardized Approach and the Advanced Approaches under the Collins Amendment. For the composition of Citi's CET1 Capital and ratio, see page 27. 
(4)June 30, 2020 is preliminary.
(5)See footnote 4 on page 27
(6)For the composition of Citi's SLR, see page 27.
(7)Tangible book value per share is a non-GAAP financial measure. For a reconciliation of this measure to reported results, see page 27.

Note: Ratios and variance percentages are calculated based on the displayed amounts. Due to averaging and roundings, quarterly earnings per share may not sum to the YTD totals.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 1


CITIGROUP CONSOLIDATED STATEMENT OF INCOME

(In millions of dollars)

2Q

3Q

4Q

1Q

2Q

2Q20 Increase/
(Decrease) from

Six
Months

Six
Months

    

YTD 2020 vs.
YTD  2019 Increase/

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

    

2019

    

2020

(Decrease)

Revenues

Interest revenue

$

19,712

$

19,177

$

18,545

$

17,139

$

14,589

(15%)

(26%)

$

38,788

$

31,728

(18%)

Interest expense

7,762

7,536

6,548

5,647

3,509

(38%)

(55%)

15,079

9,156

(39%)

Net interest revenue

11,950

11,641

11,997

11,492

11,080

(4%)

(7%)

23,709

22,572

(5%)

Commissions and fees

2,881

2,906

3,033

3,021

2,933

(3%)

2%

5,807

5,954

3%

Principal transactions

1,874

2,802

1,412

5,261

4,157

(21%)

NM

4,678

9,418

NM

Administrative and other fiduciary fees

869

880

823

854

819

(4%)

(6%)

1,708

1,673

(2%)

Realized gains (losses) on investments

468

361

515

432

748

73%

60%

598

1,180

97%

Impairment losses on investments and other assets

(5)

(14)

(5)

(55)

(69)

(25%)

NM

(13)

(124)

NM

Provision for credit losses on AFS debt securities(1)

-

-

-

-

(8)

NM

NM

-

(8)

NM

Other revenue (loss)

721

(2)

603

(274)

106

NM

(85%)

847

(168)

NM

Total non-interest revenues

6,808

6,933

6,381

9,239

8,686

(6%)

28%

13,625

17,925

32%

Total revenues, net of interest expense

18,758

18,574

18,378

20,731

19,766

(5%)

5%

37,334

40,497

8%

Provisions for credit losses and for benefits and claims

Net credit losses

1,963

1,913

1,944

2,108

2,206

5%

12%

3,911

4,314

10%

Credit reserve build / (release) for loans

126

149

179

4,336

5,490

27%

NM

122

9,826

NM

Provision for credit losses on loans

2,089

2,062

2,123

6,444

7,696

19%

NM

4,033

14,140

NM

Provision for credit losses on Held-to-maturity (HTM) debt securities

-

-

-

6

31

NM

NM

-

37

NM

Provision for credit losses on other assets

-

-

-

(4)

48

NM

NM

-

44

NM

Policyholder benefits and claims

19

17

25

24

15

(38%)

(21%)

31

39

26%

Provision for credit losses on unfunded lending commitments

(15)

9

74

557

113

(80%)

NM

9

670

NM

Total provisions for credit losses and for benefits and claims

2,093

2,088

2,222

7,027

7,903

12%

NM

4,073

14,930

NM

Operating expenses

Compensation and benefits

5,381

5,329

5,065

5,654

5,624

(1%)

5%

11,039

11,278

2%

Premises and equipment

569

580

615

565

562

(1%)

(1%)

1,133

1,127

(1%)

Technology / communication

1,724

1,783

1,850

1,723

1,741

1%

1%

3,444

3,464

1%

Advertising and marketing

434

378

345

328

299

(9%)

(31%)

793

627

(21%)

Other operating

2,392

2,394

2,579

2,324

2,189

(6%)

(8%)

4,675

4,513

(3%)

Total operating expenses

10,500

10,464

10,454

10,594

10,415

(2%)

(1%)

21,084

21,009

-

Income from Continuing Operations before income taxes

6,165

6,022

5,702

3,110

1,448

(53%)

(77%)

12,177

4,558

(63%)

Provision for income taxes (2)(3)

1,373

1,079

703

576

131

(77%)

(90%)

2,648

707

(73%)

Income (loss) from continuing operations

4,792

4,943

4,999

2,534

1,317

(48%)

(73%)

9,529

3,851

(60%)

Discontinued operations

Income (loss) from discontinued operations

(10)

(15)

(4)

(18)

(1)

94%

90%

(12)

(19)

(58%)

Provision (benefit) for income taxes

(27)

-

-

-

-

-

100%

(27)

-

100%

Income (loss) from discontinued operations, net of taxes

17

(15)

(4)

(18)

(1)

94%

NM

15

(19)

NM

Net income before noncontrolling interests

4,809

4,928

4,995

2,516

1,316

(48%)

(73%)

9,544

3,832

(60%)

Net income (loss) attributable to noncontrolling interests

10

15

16

(6)

-

100%

(100%)

35

(6)

NM

Citigroup's net income

$

4,799

$

4,913

$

4,979

$

2,522

$

1,316

(48%)

(73%)

$

9,509

$

3,838

(60%)

(1)In accordance with ASC 326.
(2)4Q19 includes discrete tax items of roughly $540 million, including an approximate $430 million benefit of a reduction in Citi’s valuation allowance related to its Deferred Tax Assets (DTAs).
(3)3Q19 includes discrete tax items of roughly $230 million, including an approximate $180 million benefit of a reduction in Citi’s valuation allowance related to its DTAs.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 2


CITIGROUP CONSOLIDATED BALANCE SHEET

(In millions of dollars)

2Q20 Increase/

June 30,

September 30,

December 31,

March 31,

June 30,

(Decrease) from

    

2019

    

2019

    

2019

    

2020

    

2020 (1)

    

1Q20

    

2Q19

Assets

Cash and due from banks (including segregated cash and other deposits)

$

24,997

$

24,086

$

23,967

$

23,755

$

22,889

(4%)

(8%)

Deposits with banks, net of allowance

178,246

196,357

169,952

262,165

286,884

9%

61%

Securities borrowed and purchased under agreements to resell, net of allowance

259,769

261,125

251,322

262,536

282,917

8%

9%

Brokerage receivables, net of allowance

50,027

54,215

39,857

68,555

51,633

(25%)

3%

Trading account assets

306,831

306,824

276,140

365,000

362,311

(1%)

18%

Investments

Available-for-sale debt securities, net of allowance

273,435

275,425

280,265

308,219

342,256

11%

25%

Held-to-maturity debt securities, net of allowance

68,693

75,841

80,775

82,315

83,332

1%

21%

Equity securities

7,574

7,117

7,523

8,349

7,665

(8%)

1%

Total investments

349,702

358,383

368,563

398,883

433,253

9%

24%

Loans, net of unearned income

Consumer

296,505

297,400

309,548

288,430

281,113

(3%)

(5%)

Corporate

392,165

394,343

389,935

432,590

404,179

(7%)

3%

Loans, net of unearned income

688,670

691,743

699,483

721,020

685,292

(5%)

-

Allowance for credit losses on loans (ACLL)

(12,466)

(12,530)

(12,783)

(20,841)

(26,420)

(27%)

NM

Total loans, net

676,204

679,213

686,700

700,179

658,872

(6%)

(3%)

Goodwill

22,065

21,822

22,126

21,264

21,399

1%

(3%)

Intangible assets (including MSRs)

5,026

4,844

4,822

4,560

4,451

(2%)

(11%)

Other assets, net of allowance

115,359

107,933

107,709

112,873

108,106

(4%)

(6%)

Total assets

$

1,988,226

$

2,014,802

$

1,951,158

$

2,219,770

$

2,232,715

1%

12%

Liabilities

Non-interest-bearing deposits in U.S. offices

$

95,659

$

99,731

$

98,811

$

113,371

$

115,386

2%

21%

Interest-bearing deposits in U.S. offices

382,738

407,872

401,418

462,327

490,823

6%

28%

Total U.S. deposits

478,397

507,603

500,229

575,698

606,209

5%

27%

Non-interest-bearing deposits in offices outside the U.S.

82,750

82,723

85,692

85,439

87,479

2%

6%

Interest-bearing deposits in offices outside the U.S.

484,460

497,443

484,669

523,774

539,972

3%

11%

Total international deposits

567,210

580,166

570,361

609,213

627,451

3%

11%

Total deposits

1,045,607

1,087,769

1,070,590

1,184,911

1,233,660

4%

18%

Securities loaned and sold under agreements to resell

181,133

195,047

166,339

222,324

215,722

(3%)

19%

Brokerage payables

69,839

63,342

48,601

74,368

60,567

(19%)

(13%)

Trading account liabilities

136,294

135,596

119,894

163,995

149,264

(9%)

10%

Short-term borrowings

42,442

35,230

45,049

54,951

40,156

(27%)

(5%)

Long-term debt

252,189

242,238

248,760

266,098

279,775

5%

11%

Other liabilities(2)

62,612

58,510

57,979

60,141

61,269

2%

(2%)

Total liabilities

$

1,790,116

$

1,817,732

$

1,757,212

$

2,026,788

$

2,040,413

1%

14%

Equity

Stockholders' equity

Preferred stock

$

17,980

$

19,480

$

17,980

$

17,980

$

17,980

-

-

Common stock

31

31

31

31

31

-

-

Additional paid-in capital

107,657

107,741

107,840

107,550

107,668

-

-

Retained earnings

158,321

161,797

165,369

163,438

163,431

-

3%

Treasury stock, at cost

(51,427)

(56,541)

(61,660)

(64,147)

(64,143)

-

(25%)

Accumulated other comprehensive income (loss) (AOCI)

(35,203)

(36,135)

(36,318)

(32,521)

(33,345)

(3%)

5%

Total common equity

$

179,379

$

176,893

$

175,262

$

174,351

$

173,642

-

(3%)

Total Citigroup stockholders' equity

$

197,359

$

196,373

$

193,242

$

192,331

$

191,622

-

(3%)

Noncontrolling interest

751

697

704

651

680

4%

(9%)

Total equity

198,110

197,070

193,946

192,982

192,302

-

(3%)

Total liabilities and equity

$

1,988,226

$

2,014,802

$

1,951,158

$

2,219,770

$

2,232,715

1%

12%

(1)Preliminary.
(2)Includes allowance for credit losses for unfunded lending commitments. See page 23 for amounts by period.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 3


SEGMENT DETAIL

NET REVENUES

(In millions of dollars)

2Q20 Increase/

 

Six

Six

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

    

2019 

    

2019 

    

2019 

    

2020

    

2020

    

1Q20

    

2Q19

  

  

2019

    

2020

    

(Decrease)

Global Consumer Banking

North America

$

4,966

$

5,179

$

5,253

$

5,224

$

4,742

(9%)

(5%)

$

9,966

$

9,966

-

Latin America

1,320

1,269

1,377

1,199

1,050

(12%)

(20%)

2,592

2,249

(13%)

Asia(1)

1,847

1,841

1,829

1,751

1,547

(12%)

(16%)

3,665

3,298

(10%)

Total

8,133

8,289

8,459

8,174

7,339

(10%)

(10%)

16,223

15,513

(4%)

Institutional Clients Group

North America

3,632

3,244

3,314

4,947

4,987

1%

37%

6,901

9,934

44%

EMEA

2,960

3,138

2,738

3,470

3,392

(2%)

15%

6,130

6,862

12%

Latin America

1,307

1,294

1,297

1,418

1,207

(15%)

(8%)

2,575

2,625

2%

Asia

2,156

2,175

2,028

2,649

2,551

(4%)

18%

4,467

5,200

16%

Total

10,055

9,851

9,377

12,484

12,137

(3%)

21%

20,073

24,621

23%

Corporate / Other

570

434

542

73

290

NM

(49%)

1,038

363

(65%)

Total Citigroup - Net Revenues

$

18,758

$

18,574

$

18,378

$

20,731

$

19,766

(5%)

5%

$

37,334

$

40,497

8%

(1)Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 4


SEGMENT DETAIL

INCOME

(In millions of dollars)

2Q20 Increase/

  

  

Six

Six

    

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

    

Months

YTD 2019 Increase/

   

2019

   

2019

   

2019

   

2020

   

2020

   

1Q20

   

2Q19

2019

2020

(Decrease)

 

Income (Loss) from Continuing Operations

Global Consumer Banking

North America

$

663

$

884

$

970

$

(910)

$

(459)

50%

NM

$

1,370

$

(1,369)

NM

Latin America

234

217

234

(36)

18

NM

(92%)

450

(18)

NM

Asia (1)

404

402

374

191

43

(77%)

(89%)

801

234

(71%)

Total

1,301

1,503

1,578

(755)

(398)

47%

NM

2,621

(1,153)

NM

Institutional Clients Group

North America

1,050

818

895

896

660

(26%)

(37%)

1,798

1,556

(13%)

EMEA

1,005

1,060

677

1,035

493

(52%)

(51%)

2,130

1,528

(28%)

Latin America

519

487

565

526

(194)

NM

NM

1,059

332

(69%)

Asia

851

864

741

1,169

921

(21%)

8%

1,850

2,090

13%

Total

3,425

3,229

2,878

3,626

1,880

(48%)

(45%)

6,837

5,506

(19%)

Corporate / Other

66

211

543

(337)

(165)

51%

NM

71

(502)

NM

Income From Continuing Operations

$

4,792

$

4,943

$

4,999

$

2,534

$

1,317

(48%)

(73%)

$

9,529

$

3,851

(60%)

Discontinued Operations

17

(15)

(4)

(18)

(1)

94%

NM

15

(19)

NM

Net Income Attributable to Noncontrolling Interests

10

15

16

(6)

-

100%

(100)%

35

(6)

NM

Total Citigroup - Net Income

$

4,799

$

4,913

$

4,979

$

2,522

$

1,316

(48%)

(73%)

$

9,509

$

3,838

(60%)

Average Assets (in billions)

North America

$

1,028

$

1,054

$

1,053

$

1,113

$

1,256

13%

22%

$

1,012

$

1,184

17%

EMEA(1)

370

363

357

378

412

9%

11%

367

395

8%

Latin America

128

130

133

129

128

(1%)

-

127

129

2%

Asia(1)

355

356

359

366

378

3%

6%

354

372

5%

Corporate / Other

98

97

95

94

93

(1%)

(5%)

99

94

(5%)

Total

$

1,979

$

2,000

$

1,997

$

2,080

$

2,267

9%

15%

$

1,959

$

2,174

11%

Return on Average Assets (ROA) on Net Income (Loss)

North America

0.67%

0.64%

0.70%

0.00%

0.06%

0.63%

0.03%

EMEA(1)

1.08%

1.14%

0.74%

1.09%

0.48%

1.15%

0.77%

Latin America

2.36%

2.15%

2.38%

1.53%

(0.55%)

2.40%

0.49%

Asia(1)

1.42%

1.41%

1.22%

1.50%

1.03%

1.51%

1.26%

Corporate / Other

0.34%

0.78%

2.24%

(1.50%)

(0.70%)

0.15%

(1.10%)

Total

0.97%

0.97%

0.99%

0.49%

0.23%

0.98%

0.36%

(1)Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 5


GLOBAL CONSUMER BANKING

Page 1

(In millions of dollars, except as otherwise noted)

2Q20 Increase/ 

  

 

Six

    

Six

    

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

   

2019

   

2019

   

2019

   

2020

   

2020

   

1Q20

   

2Q19

2019

2020

(Decrease)

Net Interest Revenue

$

6,957

$

7,127

$

7,181

$

7,072

$

6,534

(8%)

(6%)

$

13,897

$

13,606

(2%)

Non-Interest Revenue

1,176

1,162

1,278

1,102

805

(27%)

(32%)

2,326

1,907

(18%)

Total Revenues, Net of Interest Expense

8,133

8,289

8,459

8,174

7,339

(10%)

(10%)

16,223

15,513

(4%)

Total Operating Expenses

4,471

4,368

4,373

4,368

4,013

(8%)

(10%)

8,887

8,381

(6%)

Net Credit Losses on Loans

1,870

1,802

1,842

1,983

1,887

(5%)

1%

3,738

3,870

4%

Credit Reserve Build / (Release) for Loans

94

129

120

2,829

1,960

(31%)

NM

190

4,789

NM

Provision for Credit Losses on Unfunded Lending Commitments

-

2

2

(1)

-

100%

-

(3)

(1)

67%

Provisions for Benefits and Claims, HTM Debt Securities and Other Assets

19

17

25

20

38

90%

100%

31

58

87%

Provisions for Credit Losses and for Benefits and Claims (PBC)

1,983

1,950

1,989

4,831

3,885

(20%)

96%

3,956

8,716

NM

Income (Loss) from Continuing Operations before Taxes

1,679

1,971

2,097

(1,025)

(559)

45%

NM

3,380

(1,584)

NM

Income Taxes (Benefits)

378

468

519

(270)

(161)

40%

NM

759

(431)

NM

Income (Loss) from Continuing Operations

1,301

1,503

1,578

(755)

(398)

47%

NM

2,621

(1,153)

NM

Noncontrolling Interests

1

2

3

(1)

(2)

(100%)

NM

1

(3)

NM

Net Income (Loss)

$

1,300

$

1,501

$

1,575

$

(754)

$

(396)

47%

NM

$

2,620

$

(1,150)

NM

EOP Assets (in billions)

$

390

$

394

$

407

$

403

$

423

5%

8%

Average Assets (in billions)

384

392

399

406

418

3%

9%

$

382

$

412

8%

Return on Average Assets

1.36%

1.52%

1.57%

(0.75%)

(0.38%)

1.38%

(0.56%)

Efficiency Ratio

55%

53%

52%

53%

55%

55%

54%

Net Credit Losses as a % of Average Loans

2.68%

2.52%

2.51%

2.75%

2.80%

2.69%

2.77%

Revenue by Business

Retail Banking

$

3,202

$

3,117

$

3,124

$

3,046

$

2,836

(7%)

(11%)

$

6,308

$

5,882

(7%)

Cards (1)

4,931

5,172

5,335

5,128

4,503

(12%)

(9%)

9,915

9,631

(3%)

Total

$

8,133

$

8,289

$

8,459

$

8,174

$

7,339

(10%)

(10%)

$

16,223

$

15,513

(4%)

Net Credit Losses on Loans by Business

Retail Banking

$

225

$

225

$

227

$

235

$

204

(13%)

(9%)

$

458

$

439

(4%)

Cards (1)

1,645

1,577

1,615

1,748

1,683

(4%)

2%

3,280

3,431

5%

Total

$

1,870

$

1,802

$

1,842

$

1,983

$

1,887

(5%)

1%

$

3,738

$

3,870

4%

Income from Continuing Operations by Business

Retail Banking

$

517

$

492

$

424

$

120

$

71

(41%)

(86%)

$

926

$

191

(79%)

Cards (1)

784

1,011

1,154

(875)

(469)

46%

NM

1,695

(1,344)

NM

Total

$

1,301

$

1,503

$

1,578

$

(755)

$

(398)

47%

NM

$

2,621

$

(1,153)

NM

Foreign Currency (FX) Translation Impact

Total Revenue - as Reported

$

8,133

$

8,289

$

8,459

$

8,174

$

7,339

(10%)

(10%)

$

16,223

$

15,513

(4%)

Impact of FX Translation (2)

(228)

(191)

(251)

(115)

-

(343)

-

Total Revenues - Ex-FX (2)

$

7,905

$

8,098

$

8,208

$

8,059

$

7,339

(9%)

(7%)

$

15,880

$

15,513

(2%)

Total Operating Expenses – as Reported

$

4,471

$

4,368

$

4,373

$

4,368

$

4,013

(8%)

(10%)

$

8,887

$

8,381

(6%)

Impact of FX Translation (2)

(121)

(107)

(140)

(68)

-

(186)

-

Total Operating Expenses - Ex-FX (2)

$

4,350

$

4,261

$

4,233

$

4,300

$

4,013

(7%)

(8%)

$

8,701

$

8,381

(4%)

Total Provisions for Credit Losses & PBC - as Reported

$

1,983

$

1,950

$

1,989

$

4,831

$

3,885

(20%)

96%

$

3,956

$

8,716

NM

Impact of FX Translation (2)

(57)

(42)

(51)

(62)

-

(83)

-

Total Provisions for Credit Losses & PBC - Ex-FX (2)

$

1,926

$

1,908

$

1,938

$

4,769

$

3,885

(19%)

NM

$

3,873

$

8,716

NM

Net Income (Loss) – as Reported

$

1,300

$

1,501

$

1,575

$

(754)

$

(396)

47%

NM

$

2,620

$

(1,150)

NM

Impact of FX Translation (2)

(33)

(29)

(41)

13

-

(49)

-

Total Net Income (Loss) - Ex-FX (2)

$

1,267

$

1,472

$

1,534

$

(741)

$

(396)

47%

NM

$

2,571

$

(1,150)

NM

(1)Includes both Citi-Branded Cards and Citi Retail Services.
(2)Reflects the impact of foreign currency (FX) translation into U.S. dollars at the 2Q20 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 6


GLOBAL CONSUMER BANKING

Page 2

2Q20 Increase/ 

2Q

3Q

4Q

1Q

2Q

(Decrease) from

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

2,399

2,394

2,348

2,334

2,327

-

(3%)

Accounts (in millions)

55.5

55.8

55.9

55.9

55.5

(1%)

-

Average Deposits

$

275.2

$

276.8

$

282.6

$

290.1

$

301.9

4%

10%

Investment Sales

22.8

23.9

22.7

29.6

25.6

(14%)

12%

Investment Assets under Management (AUMs):

AUMS

156.6

157.8

166.5

138.1

153.9

11%

(2%)

AUMs Related to the LATAM Retirement Services Business

34.8

35.5

38.4

29.1

33.0

13%

(5%)

Total AUMs

191.4

193.3

204.9

167.2

186.9

12%

(2%)

Average Loans

118.1

119.5

123.0

123.1

121.8

(1%)

3%

EOP Loans:

Mortgages

$

81.9

$

83.0

$

85.1

$

83.3

$

85.6

3%

5%

Personal, Small Business and Other

37.8

37.6

39.7

36.9

38.0

3%

1%

EOP Loans

$

119.7

$

120.6

$

124.8

$

120.2

$

123.6

3%

3%

Total Net Interest Revenue (in millions)(1)

$

2,119

$

2,069

$

2,048

$

1,981

$

1,918

(3%)

(9%)

As a % of Average Loans

7.20%

6.87%

6.61%

6.47%

6.33%

Net Credit Losses on Loans (in millions)

$

225

$

225

$

227

$

235

$

204

(13%)

(9%)

As a % of Average Loans

0.76%

0.75%

0.73%

0.77%

0.67%

Loans 90+ Days Past Due (in millions)(2)

$

416

$

392

$

438

$

429

$

497

16%

19%

As a % of EOP Loans

0.35%

0.33%

0.35%

0.36%

0.40%

Loans 30-89 Days Past Due (in millions)(2)

$

831

$

803

$

816

$

794

$

918

16%

10%

As a % of EOP Loans

0.70%

0.67%

0.66%

0.66%

0.75%

Cards Key Indicators (in millions of dollars, except as otherwise noted)

EOP Open Accounts (in millions)

139.5

138.2

138.3

137.3

134.6

(2%)

(4%)

Purchase Sales (in billions)

$

142.0

$

141.8

$

152.0

$

127.6

$

108.3

(15%)

(24%)

Average Loans (in billions)(3)

162.0

164.6

168.0

167.2

149.7

(10%)

(8%)

EOP Loans (in billions)(3)

165.1

165.8

175.1

159.1

149.0

(6%)

(10%)

Average Yield(4)

13.87%

13.87%

13.62%

13.59%

13.40%

Total Net Interest Revenue(5)

$

4,838

$

5,058

$

5,133

$

5,091

$

4,616

(9%)

(5%)

As a % of Average Loans(5)

11.98%

12.19%

12.12%

12.25%

12.40%

Net Credit Losses on Loans

$

1,645

$

1,577

$

1,615

$

1,748

$

1,683

(4%)

2%

As a % of Average Loans

4.07%

3.80%

3.81%

4.20%

4.52%

Net Credit Margin(6)

$

3,286

$

3,598

$

3,722

$

3,378

$

2,812

(17%)

(14%)

As a % of Average Loans(6)

8.14%

8.67%

8.79%

8.13%

7.55%

Loans 90+ Days Past Due

$

2,010

$

2,078

$

2,299

$

2,174

$

1,969

(9%)

(2%)

As a % of EOP Loans

1.22%

1.25%

1.31%

1.37%

1.32%

Loans 30-89 Days Past Due(7)

$

1,952

$

2,153

$

2,185

$

2,076

$

1,585

(24%)

(19%)

As a % of EOP Loans

1.18%

1.30%

1.25%

1.30%

1.06%

(1)Also includes net interest revenue related to the average deposit balances in excess of the average loan portfolio.
(2)The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies. See footnote 2 on page 9.
(3)Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.
(4)Average yield is gross interest revenue earned on loans divided by average loans.
(5)Net interest revenue includes certain fees that are recorded as interest revenue.
(6)Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.
(7)The decrease in loans 30-89 days past due at June 30, 2020 reflect the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

Reclassified to conform to the current period's presentation.

Page 7


GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 1

(In millions of dollars, except as otherwise noted)

2Q20 Increase/ 

Six

Six

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

   

2019

   

2019

   

2019

   

2020

   

2020

   

1Q20

   

2Q19

  

  

2019

    

2020

    

(Decrease)

Net Interest Revenue

$

4,869

$

5,041

$

5,062

$

5,036

$

4,707

(7%)

(3%)

$

9,766

$

9,743

-

Non-Interest Revenue

97

138

191

188

35

(81%)

(64%)

200

223

12%

Total Revenues, Net of Interest Expense

4,966

5,179

5,253

5,224

4,742

(9%)

(5%)

9,966

9,966

-

Total Operating Expenses

2,621

2,511

2,450

2,536

2,346

(7%)

(10%)

5,193

4,882

(6%)

Net Credit Losses on Loans

1,417

1,350

1,408

1,526

1,484

(3%)

5%

2,825

3,010

7%

Credit Reserve Build / (Release) for Loans

81

161

109

2,362

1,499

(37%)

NM

199

3,861

NM

Provision for Credit Losses on Unfunded Lending Commitments

-

2

2

(1)

-

100%

-

(3)

(1)

67%

Provisions for Benefits and Claims, HTM Debt Securities and Other Assets

6

4

3

5

19

NM

NM

12

24

100%

Provisions for Credit Losses and for Benefits and Claims

1,504

1,517

1,522

3,892

3,002

(23%)

100%

3,033

6,894

NM

Income (Loss) from Continuing Operations before Taxes

841

1,151

1,281

(1,204)

(606)

50%

NM

1,740

(1,810)

NM

Income Taxes (Benefits)

178

267

311

(294)

(147)

50%

NM

370

(441)

NM

Income (Loss) from Continuing Operations

663

884

970

(910)

(459)

50%

NM

1,370

(1,369)

NM

Noncontrolling Interests

-

-

-

-

-

-

-

-

-

-

Net Income (Loss)

$

663

$

884

$

970

$

(910)

$

(459)

50%

NM

$

1,370

$

(1,369)

NM

Average Assets (in billions)

$

229

$

235

$

237

$

246

$

264

7%

15%

$

228

$

255

12%

Return on Average Assets

1.16%

1.49%

1.62%

(1.49%)

(0.70%)

1.21%

(1.08%)

Efficiency Ratio

53%

48%

47%

49%

49%

52%

49%

Net Credit Losses as a % of Average Loans

3.07%

2.84%

2.90%

3.18%

3.30%

3.07%

3.23%

Revenue by Business

Retail Banking

$

1,159

$

1,131

$

1,108

$

1,130

$

1,122

(1%)

(3%)

$

2,290

$

2,252

(2%)

Citi-Branded Cards

2,197

2,334

2,439

2,347

2,218

(5%)

1%

4,392

4,565

4%

Citi Retail Services

1,610

1,714

1,706

1,747

1,402

(20%)

(13%)

3,284

3,149

(4%)

Total

$

4,966

$

5,179

$

5,253

$

5,224

$

4,742

(9%)

(5%)

$

9,966

$

9,966

-

Net Credit Losses on Loans by Business

Retail Banking

$

40

$

40

$

42

$

37

$

33

(11%)

(18%)

$

79

$

70

(11%)

Citi-Branded Cards

723

712

723

795

795

-

10%

1,429

1,590

11%

Citi Retail Services

654

598

643

694

656

(5%)

-

1,317

1,350

3%

Total

$

1,417

$

1,350

$

1,408

$

1,526

$

1,484

(3%)

5%

$

2,825

$

3,010

7%

Income (Loss) from Continuing Operations by Business

Retail Banking

$

56

$

67

$

52

$

(73)

$

(82)

(12%)

NM

$

77

$

(155)

NM

Citi-Branded Cards

364

441

555

(529)

(381)

28%

NM

746

(910)

NM

Citi Retail Services

243

376

363

(308)

4

NM

(98%)

547

(304)

NM

Total

$

663

$

884

$

970

$

(910)

$

(459)

50%

NM

$

1,370

$

(1,369)

NM

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 8


GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 2

    

    

    

    

    

    

2Q20 Increase/

2Q

3Q

4Q

1Q

2Q

(Decrease) from

2019

2019

2019

2020

2020

1Q20

    

2Q19

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

688

687

687

687

687

-

-

Accounts (in millions)

9.1

9.1

9.1

9.1

9.1

-

-

Average Deposits

$

151.6

$

153.6

$

156.2

$

161.3

$

172.5

7%

14%

Investment Sales

9.6

9.6

9.8

12.4

11.0

(11%)

15%

Investment AUMs

68.2

68.5

72.2

62.0

69.3

12%

2%

Average Loans

47.8

48.6

49.8

50.5

52.2

3%

9%

EOP Loans:

Mortgages

45.3

46.3

47.5

47.9

48.9

2%

8%

Personal, Small Business and Other

2.9

2.8

2.8

2.9

4.2

45%

45%

Total EOP Loans

$

48.2

$

49.1

$

50.3

$

50.8

$

53.1

5%

10%

Mortgage Originations (1)

$

3.9

$

5.0

$

6.0

$

4.1

$

6.4

56%

64%

Third Party Mortgage Servicing Portfolio (EOP)

44.5

44.2

43.8

43.9

43.5

(1%)

(2%)

Net Servicing and Gain/(Loss) on Sale (in millions)

31.3

32.9

38.2

86.3

81.8

(5%)

NM

Saleable Mortgage Rate Locks

1.5

1.9

2.0

2.9

2.2

(24%)

47%

Net Interest Revenue on Loans (in millions)

175

171

178

184

179

(3%)

2%

As a % of Average Loans

1.47%

1.40%

1.42%

1.47%

1.38%

Net Credit Losses on Loans (in millions)

$

40

$

40

$

42

$

37

$

33

(11%)

(18%)

As a % of Average Loans

0.34%

0.33%

0.33%

0.29%

0.25%

Loans 90+ Days Past Due (in millions)(2)

$

133

$

125

$

146

$

161

$

182

13%

37%

As a % of EOP Loans

0.28%

0.26%

0.29%

0.32%

0.35%

Loans 30-89 Days Past Due (in millions)(2)

$

341

$

313

$

334

$

298

$

440

48%

29%

As a % of EOP Loans

0.72%

0.65%

0.67%

0.59%

0.84%

(1)Originations of residential first mortgages.
(2)The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) were $162 million and ($0.6 billion), $150 million and ($0.6 billion), $135 million and ($0.5 billion), $124 million and ($0.5 billion), and $130 million and ($0.5 billion) as of June 30, 2019, September 30, 2019, December 31, 2019, March 31, 2020 and June 30, 2020, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) were $89 million and ($0.6 billion), $78 million and ($0.6 billion), $72 million and ($0.5 billion), and $64 million and ($0.5 billion), and $86 million and ($0.5 billion) as of June 30, 2019, September 30, 2019, December 31, 2019, March 31, 2020 and June 30, 2020, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 9


GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 3

2Q20 Increase/

2Q

3Q

4Q

1Q

2Q

(Decrease) from

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

2Q19

Citi-Branded Cards Key Indicators (in millions of dollars, except as otherwise noted) (1)

EOP Open Accounts (in millions)

34.8

34.7

34.9

35.0

34.6

(1%)

(1%)

Purchase Sales (in billions)

$

93.2

$

93.5

$

98.1

$

85.8

$

73.8

(14%)

(21%)

Average Loans (in billions)(1)

88.4

90.5

92.4

92.3

82.6

(11%)

(7%)

EOP Loans (in billions)(1)

90.6

91.5

96.3

88.4

82.6

(7%)

(9%)

Average Yield (2)

11.13%

11.19%

10.96%

10.86%

10.73%

(1%)

(4%)

Total Net Interest Revenue (3)

$

1,974

$

2,084

$

2,144

$

2,142

$

2,003

(6%)

1%

As a % of Avg. Loans (3)

8.96%

9.14%

9.21%

9.33%

9.75%

Net Credit Losses on Loans

$

723

$

712

$

723

$

795

$

795

-

10%

As a % of Average Loans

3.28%

3.12%

3.10%

3.46%

3.87%

Net Credit Margin (4)

$

1,470

$

1,621

$

1,715

$

1,550

$

1,417

(9%)

(4%)

As a % of Average Loans (4)

6.67%

7.11%

7.36%

6.75%

6.90%

Loans 90+ Days Past Due

$

799

$

807

$

915

$

891

$

784

(12%)

(2%)

As a % of EOP Loans

0.88%

0.88%

0.95%

1.01%

0.95%

Loans 30-89 Days Past Due(5)

$

705

$

800

$

814

$

770

$

594

(23%)

(16%)

As a % of EOP Loans

0.78%

0.87%

0.85%

0.87%

0.72%

Citi Retail Services Key Indicators (in millions of dollars, except as otherwise noted)(1)

EOP Open Accounts

84.1

83.0

82.9

81.9

80.1

(2%)

(5%)

Purchase Sales (in billions)

$

22.5

$

21.7

$

25.1

$

18.0

$

16.9

(6%)

(25%)

Average Loans (in billions)(1)

49.1

49.7

50.5

50.5

46.2

(9%)

(6%)

EOP Loans (in billions)(1)

49.6

50.0

52.9

48.9

45.4

(7%)

(8%)

Average Yield (2)

18.10%

18.08%

17.66%

17.78%

17.29%

(3%)

(4%)

Total Net Interest Revenue (3)

$

2,036

$

2,136

$

2,121

$

2,119

$

1,887

(11%)

(7%)

As a % of Avg. Loans (3)

16.63%

17.05%

16.66%

16.88%

16.43%

Net Credit Losses on Loans

$

654

$

598

$

643

$

694

$

656

(5%)

-

As a % of Average Loans

5.34%

4.77%

5.05%

5.53%

5.71%

Net Credit Margin (4)

$

953

$

1,113

$

1,061

$

1,048

$

741

(29%)

(22%)

As a % of Avg. Loans (4)

7.79%

8.88%

8.34%

8.35%

6.45%

Loans 90+ Days Past Due

$

840

$

923

$

1,012

$

958

$

811

(15%)

(3%)

As a % of EOP Loans

1.69%

1.85%

1.91%

1.96%

1.79%

Loans 30-89 Days Past Due(5)

$

831

$

943

$

945

$

903

$

611

(32%)

(26%)

As a % of EOP Loans

1.68%

1.89%

1.79%

1.85%

1.35%

(1)Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.
(2)Average yield is calculated as gross interest revenue earned on loans divided by average loans.
(3)Net interest revenue includes certain fees that are recorded as interest revenue.
(4)Net credit margin represents total revenues, net of interest expense, less net credit losses and policy benefits and claims.
(5)The decrease in loans 30-89 days past due at June 30, 2020 reflect the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

Reclassified to conform to the current period's presentation.

Page 10


GLOBAL CONSUMER BANKING

LATIN AMERICA (1)

Page 1

(In millions of dollars, except as otherwise noted)

2Q20 Increase/ 

Six

Six

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

    

2019

    

2019

    

2019

    

2020

2020

    

1Q20

    

2Q19

  

  

2019

    

2020

    

(Decrease)

Net Interest Revenue

$

918

$

913

$

931

$

887

$

755

(15%)

(18%)

$

1,795

$

1,642

(9%)

Non-Interest Revenue (2)

402

356

446

312

295

(5%)

(27%)

797

607

(24%)

Total Revenues, Net of Interest Expense

1,320

1,269

1,377

1,199

1,050

(12%)

(20%)

2,592

2,249

(13%)

Total Operating Expenses

704

724

782

699

604

(14%)

(14%)

1,377

1,303

(5%)

Net Credit Losses on Loans

279

275

259

277

209

(25%)

(25%)

575

486

(15%)

Credit Reserve Build / (Release) for Loans

3

(34)

(5)

265

202

(24%)

NM

1

467

NM

Provision for Credit Losses on Unfunded Lending Commitments

-

-

-

-

-

-

-

-

-

-

Provisions for Benefits and Claims, HTM Debt Securities and Other Assets

13

13

22

15

16

7%

23%

19

31

63%

Provisions for Credit Losses and for Benefits and Claims (PBC)

295

254

276

557

427

(23%)

45%

595

984

65%

Income (Loss) from Continuing Operations before Taxes

321

291

319

(57)

19

NM

(94%)

620

(38)

NM

Income Taxes (Benefits)

87

74

85

(21)

1

NM

(99%)

170

(20)

NM

Income (Loss) from Continuing Operations

234

217

234

(36)

18

NM

(92%)

450

(18)

NM

Noncontrolling Interests

-

-

-

-

-

-

-

-

-

-

Net Income (Loss)

$

234

$

217

$

234

$

(36)

$

18

NM

(92%)

$

450

$

(18)

NM

Average Assets (in billions)

$

34

$

35

$

37

$

35

$

30

(14%)

(12%)

$

34

$

33

(3%)

Return on Average Assets

2.76%

2.46%

2.51%

(0.41%)

0.24%

2.67%

(0.11%)

Efficiency Ratio

53%

57%

57%

58%

58%

53%

58%

Net Credit Losses on Loans as a percentage of Average Loans

6.54%

6.42%

5.91%

6.67%

6.27%

6.74%

6.47%

Revenue by Business

Retail Banking

$

903

$

851

$

932

$

783

$

705

(10%)

(22%)

$

1,802

$

1,488

(17%)

Citi-Branded Cards

417

418

445

416

345

(17%)

(17%)

790

761

(4%)

Total

$

1,320

$

1,269

$

1,377

$

1,199

$

1,050

(12%)

(20%)

$

2,592

$

2,249

(13%)

Net Credit Losses on Loans by Business

Retail Banking

$

123

$

119

$

116

$

130

$

94

(28%)

(24%)

$

259

$

224

(14%)

Citi-Branded Cards

156

156

143

147

115

(22%)

(26%)

316

262

(17%)

Total

$

279

$

275

$

259

$

277

$

209

(25%)

(25%)

$

575

$

486

(15%)

Income from Continuing Operations by Business

Retail Banking

$

164

$

134

$

141

$

(23)

$

(2)

91%

NM

$

325

$

(25)

NM

Citi-Branded Cards

70

83

93

(13)

20

NM

(71%)

125

7

(94%)

Total

$

234

$

217

$

234

$

(36)

$

18

NM

(92%)

$

450

$

(18)

NM

FX Translation Impact

Total Revenue - as Reported

$

1,320

$

1,269

$

1,377

$

1,199

$

1,050

(12%)

(20%)

$

2,592

$

2,249

(13%)

Impact of FX Translation(2)

(193)

(169)

(210)

(111)

-

(266)

-

Total Revenues - Ex-FX(2)

$

1,127

$

1,100

$

1,167

$

1,088

$

1,050

(3%)

(7%)

$

2,326

$

2,249

(3%)

Total Operating Expenses - as Reported

$

704

$

724

$

782

$

699

$

604

(14%)

(14%)

$

1,377

$

1,303

(5%)

Impact of FX Translation(2)

(97)

(93)

(113)

(63)

-

(132)

-

Total Operating Expenses - Ex-FX (2)

$

607

$

631

$

669

$

636

$

604

(5%)

-

$

1,245

$

1,303

5%

Total Provisions for Credit Losses and PBC - as Reported

$

295

$

254

$

276

$

557

$

427

(23%)

45%

$

595

$

984

65%

Impact of FX Translation(2)

(52)

(38)

(46)

(60)

-

(70)

-

Total Provisions for Credit Losses and PBC - Ex-FX(2)

$

243

$

216

$

230

$

497

$

427

(14%)

76%

$

525

$

984

87%

Net Income (Loss) - as Reported

$

234

$

217

$

234

$

(36)

$

18

NM

(92%)

$

450

$

(18)

NM

Impact of FX Translation(2)

(31)

(27)

(36)

11

(44)

-

Total Net Income (Loss) - Ex-FX(2)

$

203

$

190

$

198

$

(25)

$

18

NM

(91%)

$

406

$

(18)

NM

(1)

Latin America GCB consists of Citi's consumer banking operations in Mexico.

(2)

Reflects the impact of foreign currency (FX) translation into U.S. dollars at the 2Q20 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 11


GLOBAL CONSUMER BANKING

LATIN AMERICA

Page 2

2Q20 Increase/ 

2Q

3Q

4Q

1Q

2Q

(Decrease) from

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

1,459

1,458

1,419

1,411

1,406

-

(4%)

Accounts (in millions)

30.3

30.3

30.1

29.9

29.5

(1%)

(3%)

Average Deposits

$

22.8

$

22.5

$

23.0

$

22.9

$

20.6

(10%)

(10%)

Investment Sales

3.4

3.4

3.7

3.7

3.1

(16%)

(9%)

Investment AUMs:

AUMS

23.0

23.9

25.4

20.1

22.2

10%

(3%)

AUMs Related to the Retirement Services Business

34.8

35.5

38.4

29.1

33.0

13%

(5%)

Total AUMs

57.8

59.4

63.8

49.2

55.2

12%

(4%)

Average Loans

11.5

11.4

11.6

11.1

9.1

(18%)

(21%)

EOP Loans:

Mortgages

4.2

4.2

4.4

3.5

3.4

(3%)

(19%)

Personal, Small Business and Other

7.2

7.0

7.3

5.7

5.6

(2%)

(22%)

Total EOP Loans

$

11.4

$

11.2

$

11.7

$

9.2

$

9.0

(2%)

(21%)

Total Net Interest Revenue (in millions)(1)

$

578

$

572

$

578

$

548

$

473

(14%)

(18%)

As a % of Average Loans (1)

20.16%

19.91%

19.77%

19.86%

20.91%

Net Credit Losses on Loans (in millions)

$

123

$

119

$

116

$

130

$

94

(28%)

(24%)

As a % of Average Loans

4.29%

4.14%

3.97%

4.71%

4.15%

Loans 90+ Days Past Due (in millions)

$

108

$

97

$

106

$

90

$

121

34%

12%

As a % of EOP Loans

0.95%

0.87%

0.91%

0.98%

1.34%

Loans 30-89 Days Past Due (in millions)

$

191

$

191

$

180

$

140

$

151

8%

(21%)

As a % of EOP Loans

1.68%

1.71%

1.54%

1.52%

1.68%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)

EOP Open Accounts (in millions)

5.4

5.3

5.3

5.2

5.0

(4%)

(7%)

Purchase Sales

$

4.7

$

4.7

$

5.4

$

4.0

$

2.6

(35%)

(45%)

Average Loans (2)

$

5.6

$

5.6

$

5.8

$

5.6

$

4.3

(23%)

(23%)

EOP Loans (2)

$

5.7

$

5.5

$

6.0

$

4.5

$

4.2

(7%)

(26%)

Average Yield (3)

25.21%

24.97%

24.91%

25.03%

25.50%

2%

1%

Total Net Interest Revenue (in millions)(4)

$

340

$

341

$

353

$

339

$

282

(17%)

(17%)

As a % of Average Loans(4)

24.35%

24.16%

24.15%

24.35%

26.38%

Net Credit Losses on Loans (in millions)

$

156

$

156

$

143

$

147

$

115

(22%)

(26%)

As a % of Average Loans

11.17%

11.05%

9.78%

10.56%

10.76%

Net Credit Margin (in millions)(5)

$

268

$

269

$

307

$

274

$

233

(15%)

(13%)

As a % of Average Loans(5)

19.20%

19.06%

21.00%

19.68%

21.79%

Loans 90+ Days Past Due (in millions)

$

169

$

152

$

165

$

121

$

160

32%

(5%)

As a % of EOP Loans

2.96%

2.76%

2.75%

2.69%

3.81%

Loans 30-89 Days Past Due (in millions)(6)

$

159

$

161

$

159

$

132

$

111

(16%)

(30%)

As a % of EOP Loans

2.79%

2.93%

2.65%

2.93%

2.64%

(1)Also includes net interest revenue related to the region's average deposit balances in excess of the average loan portfolio.
(2)Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.
(3)Average yield is gross interest revenue earned on loans divided by average loans.
(4)Net interest revenue includes certain fees that are recorded as interest revenue.
(5)Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.
(6)The decrease in loans 30-89 days past due at June 30, 2020 reflect the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 12


GLOBAL CONSUMER BANKING

ASIA (1)

PAGE 1

(In millions of dollars, except as otherwise noted)

2Q20 Increase/

Six

Six

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

  

  

2019

    

2020

    

(Decrease)

Net Interest Revenue

$

1,170

$

1,173

$

1,188

$

1,149

$

1,072

(7%)

(8%)

$

2,336

$

2,221

(5%)

Non-Interest Revenue

677

668

641

602

475

(21%)

(30%)

1,329

1,077

(19%)

Total Revenues, Net of Interest Expense

1,847

1,841

1,829

1,751

1,547

(12%)

(16%)

3,665

3,298

(10%)

Total Operating Expenses

1,146

1,133

1,141

1,133

1,063

(6%)

(7%)

2,317

2,196

(5%)

Net Credit Losses on Loans

174

177

175

180

194

8%

11%

338

374

11%

Credit Reserve Build / (Release) for Loans

10

2

16

202

259

28%

NM

(10)

461

NM

Provision for Credit Losses on Unfunded Lending Commitments

-

-

-

-

-

-

-

-

-

-

Provisions for Benefits and Claims, HTM Debt Securities and Other Assets

-

-

-

-

3

NM

NM

-

3

NM

Provisions for Credit Losses and for Benefits and Claims (PBC)

184

179

191

382

456

19%

NM

328

838

NM

Income from Continuing Operations before Taxes

517

529

497

236

28

(88%)

(95%)

1,020

264

(74%)

Income Taxes (Benefits)

113

127

123

45

(15)

NM

NM

219

30

(86%)

Income from Continuing Operations

404

402

374

191

43

(77%)

(89%)

801

234

(71%)

Noncontrolling Interests

1

2

3

(1)

(2)

(100%)

NM

1

(3)

NM

Net Income

$

403

$

400

$

371

$

192

$

45

(77%)

(89%)

$

800

$

237

(70%)

Average Assets (in billions)

$

121

$

122

$

125

$

125

$

124

(1%)

2%

$

121

$

125

3%

Return on Average Assets

1.34%

1.30%

1.18%

0.62%

0.15%

1.33%

0.38%

Efficiency Ratio

62%

62%

62%

65%

69%

63%

67%

Net Credit Losses on Loans as a percentage of Average Loans

0.90%

0.90%

0.86%

0.90%

1.01%

0.88%

0.96%

Revenue by Business

Retail Banking

$

1,140

$

1,135

$

1,084

$

1,133

$

1,009

(11%)

(11%)

$

2,216

$

2,142

(3%)

Citi-Branded Cards

707

706

745

618

538

(13%)

(24%)

1,449

1,156

(20%)

Total

$

1,847

$

1,841

$

1,829

$

1,751

$

1,547

(12%)

(16%)

$

3,665

$

3,298

(10%)

Net Credit Losses on Loans by Business

Retail Banking

$

62

$

66

$

69

$

68

$

77

13%

24%

$

120

$

145

21%

Citi-Branded Cards

112

111

106

112

117

4%

4%

218

229

5%

Total

$

174

$

177

$

175

$

180

$

194

8%

11%

$

338

$

374

11%

Income from Continuing Operations by Business

Retail Banking

$

297

$

291

$

231

$

216

$

155

(28%)

(48%)

$

524

$

371

(29%)

Citi-Branded Cards

107

111

143

(25)

(112)

NM

NM

277

(137)

NM

Total

$

404

$

402

$

374

$

191

$

43

(77%)

(89%)

$

801

$

234

(71%)

FX Translation Impact

Total Revenue - as Reported

$

1,847

$

1,841

$

1,829

$

1,751

$

1,547

(12%)

(16%)

$

3,665

$

3,298

(10%)

Impact of FX Translation (2)

(35)

(22)

(41)

(4)

-

(77)

-

Total Revenues - Ex-FX (2)

$

1,812

$

1,819

$

1,788

$

1,747

$

1,547

(11%)

(15%)

$

3,588

$

3,298

(8%)

Total Operating Expenses - as Reported

$

1,146

$

1,133

$

1,141

$

1,133

$

1,063

(6%)

(7%)

$

2,317

$

2,196

(5%)

Impact of FX Translation (2)

(24)

(14)

(27)

(5)

-

(54)

-

Total Operating Expenses - Ex-FX (2)

$

1,122

$

1,119

$

1,114

$

1,128

$

1,063

(6%)

(5%)

$

2,263

$

2,196

(3%)

Provisions for Credit Losses and PBC - as Reported

$

184

$

179

$

191

$

382

$

456

19%

NM

$

328

$

838

NM

Impact of FX Translation (2)

(5)

(4)

(5)

(2)

-

(13)

-

Total Provisions for Credit Losses and PBC - Ex-FX (2)

$

179

$

175

$

186

$

380

$

456

20%

NM

$

315

$

838

NM

Net Income - as Reported

$

403

$

400

$

371

$

192

$

45

(77%)

(89%)

$

800

$

237

(70%)

Impact of FX Translation (2)

(2)

(2)

(5)

2

-

(5)

-

Total Net Income - Ex-FX (2)

$

401

$

398

$

366

$

194

$

45

(77%)

(89%)

$

795

$

237

(70%)

(1)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)

Reflects the impact of foreign currency (FX) translation into U.S. dollars at the 2Q20 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 13


GLOBAL CONSUMER BANKING

ASIA (1)

PAGE 2

2Q20 Increase/ 

2Q

3Q

4Q

1Q

2Q

(Decrease) from

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

252

249

242

236

234

(1%)

(7%)

Accounts (in millions)

16.1

16.4

16.7

16.9

16.9

-

5%

Average Deposits

$

100.8

$

100.7

$

103.4

$

105.9

$

108.8

3%

8%

Investment Sales

$

9.8

$

10.9

$

9.2

$

13.5

$

11.5

(15%)

17%

Investment AUMs

$

65.4

$

65.4

$

68.9

$

56.0

$

62.4

11%

(5%)

Average Loans

$

58.8

$

59.5

$

61.6

$

61.5

$

60.5

(2%)

3%

EOP Loans:

Mortgages

$

32.4

$

32.5

$

33.2

$

31.9

$

33.3

4%

3%

Personal, Small Business and Other

27.7

27.8

29.6

28.3

28.2

-

2%

Total EOP Loans

$

60.1

$

60.3

$

62.8

$

60.2

$

61.5

2%

2%

Total Net Interest Revenue (in millions)(2)

$

682

$

676

$

673

$

658

$

628

(5%)

(8%)

As a % of Average Loans (2)

4.65%

4.51%

4.33%

4.30%

4.17%

Net Credit Losses on Loans (in millions)

$

62

$

66

$

69

$

68

$

77

13%

24%

As a % of Average Loans

0.42%

0.44%

0.44%

0.44%

0.51%

Loans 90+ Days Past Due (in millions)

$

175

$

170

$

186

$

178

$

194

9%

11%

As a % of EOP Loans

0.29%

0.28%

0.30%

0.30%

0.32%

Loans 30-89 Days Past Due (in millions)

$

299

$

299

$

302

$

356

$

327

(8%)

9%

As a % of EOP Loans

0.50%

0.50%

0.48%

0.59%

0.53%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)

EOP Open Accounts (in millions)

15.2

15.2

15.2

15.2

14.9

(2%)

(2%)

Purchase Sales

$

21.6

$

21.9

$

23.4

$

19.8

$

15.0

(24%)

(31%)

Average Loans (3)

$

18.9

$

18.8

$

19.3

$

18.8

$

16.6

(12%)

(12%)

EOP Loans (3)

$

19.2

$

18.8

$

19.9

$

17.3

$

16.8

(3%)

(13%)

Average Yield (4)

12.33%

12.39%

12.42%

12.37%

12.78%

3%

4%

Total Net Interest Revenue (in millions)(5)

$

488

$

497

$

515

$

491

$

444

(10%)

(9%)

As a % of Average Loans(6)

10.36%

10.49%

10.59%

10.50%

10.76%

Net Credit Losses on Loans (in millions)

$

112

$

111

$

106

$

112

$

117

4%

4%

As a % of Average Loans

2.38%

2.34%

2.18%

2.40%

2.83%

Net Credit Margin (in millions)(6)

$

595

$

595

$

639

$

506

$

421

(17%)

(29%)

As a % of Average Loans(6)

12.63%

12.56%

13.14%

10.83%

10.20%

Loans 90+ Days Past Due

$

202

$

196

$

207

$

204

$

214

5%

6%

As a % of EOP Loans

1.05%

1.04%

1.04%

1.18%

1.27%

Loans 30-89 Days Past Due

$

257

$

249

$

267

$

271

$

269

(1%)

5%

As a % of EOP Loans

1.34%

1.32%

1.34%

1.57%

1.60%

(1)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)

Also includes net interest revenue related to the region's average deposit balances in excess of the average loan portfolio.

(3)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4)

Average yield is gross interest revenue earned on loans divided by average loans.

(5)

Net interest revenue includes certain fees that are recorded as interest revenue.

(6)

Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

Reclassified to conform to the current period's presentation.

Page 14


INSTITUTIONAL CLIENTS GROUP

(In millions of dollars, except as otherwise noted)

2Q20 Increase/

Six

Six

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

    

2019 

    

2019 

    

2019 

    

2020

    

2020 

    

1Q20

    

2Q19

  

  

2019

    

2020

    

(Decrease)

Commissions and Fees

$

1,079

$

1,126

$

1,103

$

1,222

$

1,027

(16%)

(5%)

$

2,233

$

2,249

1%

Administration and Other Fiduciary Fees

709

707

657

691

684

(1%)

(4%)

1,392

1,375

(1%)

Investment Banking

1,101

1,045

1,181

1,231

1,526

24%

39%

2,214

2,757

25%

Principal Transactions

1,936

2,583

1,405

5,359

3,909

(27%)

NM

4,574

9,268

NM

Other (1)

721

319

509

(114)

419

NM

(42%)

1,001

305

(70%)

Total Non-Interest Revenue

5,546

5,780

4,855

8,389

7,565

(10%)

36%

11,414

15,954

40%

Net Interest Revenue (including Dividends)

4,509

4,071

4,522

4,095

4,572

12%

1%

8,659

8,667

-

Total Revenues, Net of Interest Expense

10,055

9,851

9,377

12,484

12,137

(3%)

21%

20,073

24,621

23%

Total Operating Expenses

5,548

5,611

5,446

5,810

5,933

2%

7%

11,167

11,743

5%

Net Credit Losses on Loans

91

110

115

127

324

NM

NM

169

451

NM

Credit Reserve Build / (Release) for Loans

52

36

57

1,316

3,370

NM

NM

(22)

4,686

NM

Provision for Credit Losses on Unfunded Lending Commitments

(11)

7

74

553

107

(81%)

NM

17

660

NM

Provisions for credit losses for HTM Debt Securities and Other Assets

-

-

-

8

53

NM

NM

-

61

NM

Provisions for Credit Losses and for Benefits and Claims

132

153

246

2,004

3,854

92%

NM

164

5,858

NM

Income from Continuing Operations before Taxes

4,375

4,087

3,685

4,670

2,350

(50%)

(46%)

8,742

7,020

(20%)

Income Taxes

950

858

807

1,044

470

(55%)

(51%)

1,905

1,514

(21%)

Income from Continuing Operations

3,425

3,229

2,878

3,626

1,880

(48%)

(45%)

6,837

5,506

(19%)

Noncontrolling Interests

10

8

11

(1)

5

NM

(50%)

21

4

(81%)

Net Income

$

3,415

$

3,221

$

2,867

$

3,627

$

1,875

(48%)

(45%)

$

6,816

$

5,502

(19%)

EOP Assets (in billions)

$

1,501

$

1,525

$

1,447

$

1,723

$

1,716

-

14%

Average Assets (in billions)

1,497

1,511

1,503

1,580

1,756

11%

17%

$

1,479

$

1,668

13%

Return on Average Assets (ROA)

0.91%

0.85%

0.76%

0.92%

0.43%

0.93%

0.66%

Efficiency Ratio

55%

57%

58%

47%

49%

56%

48%

Revenue by Region

North America

$

3,632

$

3,244

$

3,314

$

4,947

$

4,987

1%

37%

$

6,901

$

9,934

44%

EMEA

2,960

3,138

2,738

3,470

3,392

(2%)

15%

6,130

6,862

12%

Latin America

1,307

1,294

1,297

1,418

1,207

(15%)

(8%)

2,575

2,625

2%

Asia

2,156

2,175

2,028

2,649

2,551

(4%)

18%

4,467

5,200

16%

Total Revenues, net of Interest Expense

$

10,055

$

9,851

$

9,377

$

12,484

$

12,137

(3%)

21%

$

20,073

$

24,621

23%

Income (loss) from Continuing Operations by Region

North America

$

1,050

$

818

$

895

$

896

$

660

(26%)

(37%)

$

1,798

$

1,556

(13%)

EMEA

1,005

1,060

677

1,035

493

(52%)

(51%)

2,130

1,528

(28%)

Latin America

519

487

565

526

(194)

NM

NM

1,059

332

(69%)

Asia

851

864

741

1,169

921

(21%)

8%

1,850

2,090

13%

Income from Continuing Operations

$

3,425

$

3,229

$

2,878

$

3,626

$

1,880

(48%)

(45%)

$

6,837

$

5,506

(19%)

Average Loans by Region (in billions)

North America

$

188

$

189

$

191

$

196

$

215

10%

14%

$

185

$

205

11%

EMEA

85

88

89

88

91

3%

7%

85

90

6%

Latin America

41

39

38

38

43

13%

5%

42

41

(2%)

Asia

73

73

73

73

73

-

-

74

73

(1%)

Total

$

387

$

389

$

391

$

395

$

422

7%

9%

$

386

$

409

6%

EOP Deposits by Region (in billions)

North America

$

356

$

393

$

375

$

444

$

471

6%

33%

EMEA

196

195

190

210

212

1%

8%

Latin America

34

34

36

36

40

10%

17%

Asia

166

173

167

188

185

(1%)

11%

Total

$

752

$

795

$

768

$

878

$

908

3%

21%

EOP Deposits by Business (in billions)

Treasury and Trade Solutions

$

525

$

548

$

536

$

621

$

658

6%

25%

All Other ICG Businesses

227

247

232

257

250

(3%)

10%

Total

$

752

$

795

$

768

$

878

$

908

3%

21%

(1)2Q19 includes a $355 million gain on Citi's investment in Tradeweb.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 15


INSTITUTIONAL CLIENTS GROUP

REVENUES BY BUSINESS

(In millions of dollars, except as otherwise noted)

2Q20 Increase/

Six

Six

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

    

2019 

    

2019 

    

2019 

    

2020 

    

2020 

    

1Q20

    

2Q19

  

  

2019

    

2020

    

(Decrease)

Revenue Details

Investment Banking

Advisory

$

232

$

276

$

373

$

386

$

229

(41%)

(1)%

$

610

$

615

1%

Equity Underwriting

314

247

240

180

491

NM

56%

486

671

38%

Debt Underwriting

737

705

738

788

1,039

32%

41%

1,541

1,827

19%

Total Investment Banking

1,283

1,228

1,351

1,354

1,759

30%

37%

2,637

3,113

18%

Treasury and Trade Solutions

2,587

2,559

2,608

2,423

2,307

(5%)

(11%)

5,126

4,730

(8%)

Corporate Lending - Excluding Gain/(Loss) on Loan Hedges(1)

725

715

732

448

646

44%

(11%)

1,474

1,094

(26%)

Private Bank - Excluding Gain/(Loss) on Loan Hedges(1)

866

865

847

949

956

1%

10%

1,746

1,905

9%

Total Banking Revenues (Ex-Gain/(Loss) on Loan Hedges)(1)

$

5,461

$

5,367

$

5,538

$

5,174

$

5,668

10%

4%

$

10,983

$

10,842

(1%)

Gain/(Loss) on Loan Hedges(1)

(75)

(33)

(93)

816

(431)

NM

NM

(306)

385

NM

Total Banking Revenues including G/(L) on Loan Hedges(1)

$

5,386

$

5,334

$

5,445

$

5,990

$

5,237

(13%)

(3%)

$

10,677

$

11,227

5%

Fixed Income Markets

$

3,323

$

3,211

$

2,898

$

4,786

$

5,595

17%

68%

$

6,775

$

10,381

53%

Equity Markets

790

760

516

1,169

770

(34%)

(3%)

1,632

1,939

19%

Securities Services

682

664

647

645

619

(4%)

(9%)

1,320

1,264

(4%)

Other

(126)

(118)

(129)

(106)

(84)

21%

33%

(331)

(190)

43%

Total Markets and Securities Services

$

4,669

$

4,517

$

3,932

$

6,494

$

6,900

6%

48%

$

9,396

$

13,394

43%

Total Revenues, net of Interest Expense

$

10,055

$

9,851

$

9,377

$

12,484

$

12,137

(3%)

21%

$

20,073

$

24,621

23%

Taxable-equivalent adjustments (2)

$

105

$

122

$

117

$

86

$

88

2%

(16%)

$

209

$

174

(17%)

Total ICG Revenues including taxable-equivalent adjustments(2)

$

10,160

$

9,973

$

9,494

$

12,570

$

12,225

(3%)

20%

$

20,282

$

24,795

22%

Commissions and Fees

$

198

$

194

$

216

$

189

$

154

(19%)

(22%)

$

372

$

343

(8%)

Principal Transactions (3)

1,870

2,080

1,334

3,549

4,009

13%

NM

4,247

7,558

78%

Other (4)

533

183

251

(63)

234

NM

(56%)

683

171

(75%)

Total Non-Interest Revenue

$

2,601

$

2,457

$

1,801

$

3,675

$

4,397

20%

69%

$

5,302

$

8,072

52%

Net Interest Revenue

722

754

1,097

1,111

1,198

8%

66%

1,473

2,309

57%

Total Fixed Income Markets

$

3,323

$

3,211

$

2,898

$

4,786

$

5,595

17%

68%

$

6,775

$

10,381

53%

Rates and Currencies

$

2,118

$

2,491

$

2,214

$

4,034

$

3,582

(11%)

69%

$

4,520

$

7,616

68%

Spread Products / Other Fixed Income

1,205

720

684

752

2,013

NM

67%

2,255

2,765

23%

Total Fixed Income Markets

$

3,323

$

3,211

$

2,898

$

4,786

$

5,595

17%

68%

$

6,775

$

10,381

53%

Commissions and Fees

$

274

$

287

$

267

$

362

$

305

(16%)

11%

$

567

$

667

18%

Principal Transactions (3)

7

388

(16)

774

193

(75%)

NM

403

967

NM

Other

10

2

153

8

2

(75%)

(80%)

17

10

(41%)

Total Non-Interest Revenue

$

291

$

677

$

404

$

1,144

$

500

(56%)

72%

$

987

$

1,644

67%

Net Interest Revenue

499

83

112

25

270

NM

(46%)

645

295

(54%)

Total Equity Markets

$

790

$

760

$

516

$

1,169

$

770

(34%)

(3%)

$

1,632

$

1,939

19%

(1)

Credit derivatives are used to economically hedge a portion of the corporate loan portfolio that includes both accrual loans and loans at fair value. Gain/(loss) on loan hedges includes the mark-to-market on the credit derivatives partially offset by the mark-to-market on the loans in the portfolio that are at fair value. Hedges on accrual loans reflect the mark-to-market on credit derivatives used to economically hedge the corporate loan accrual portfolio. The fixed premium costs of these hedges are netted against the private bank and corporate lending revenues to reflect the cost of credit protection. Citigroup’s results of operations excluding the impact of gain/(loss) on loan hedges are non-GAAP financial measures.

(2)

Primarily relates to income tax credits related to affordable housing and alternative energy investments as well as tax exempt income from municipal bond investments.

(3)

Excludes principal transactions revenues of ICG businesses other than Markets, primarily treasury and trade solutions and the private bank.

(4)

2Q19 includes a $355 million gain on Citi's investment in Tradeweb.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 16


CORPORATE / OTHER (1)

(In millions of dollars, except as otherwise noted)

2Q20 Increase/

Six

Six

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

    

    

2019

    

2020

    

(Decrease)

Net Interest Revenue

$

484

$

443

$

294

$

325

$

(26)

NM

NM

$

1,153

$

299

(74%)

Non-interest revenue

86

(9)

248

(252)

316

NM

NM

(115)

64

NM

Total Revenues, Net of Interest Expense

570

434

542

73

290

NM

(49%)

1,038

363

(65%)

Total Operating Expenses

481

485

635

416

469

13%

(2%)

1,030

885

(14%)

Net Credit Losses

2

1

(13)

(2)

(5)

NM

NM

4

(7)

NM

Credit Reserve Build / (Release)

(20)

(16)

2

191

160

(16%)

NM

(46)

351

NM

Provisions for Benefits and Claims, HTM Debt Securities and Other Assets

-

-

-

(2)

3

NM

NM

-

1

100%

Provision for Unfunded Lending Commitments

(4)

-

(2)

5

6

20%

NM

(5)

11

NM

Total provisions for credit losses and for benefits and claims

(22)

(15)

(13)

192

164

(15%)

NM

(47)

356

NM

Income from Continuing Operations before Taxes

111

(36)

(80)

(535)

(343)

36%

NM

55

(878)

NM

Income Taxes (Benefits)(2)(3)(4)

45

(247)

(623)

(198)

(178)

10%

NM

(16)

(376)

NM

Income (Loss) from Continuing Operations

66

211

543

(337)

(165)

51%

NM

71

(502)

NM

Income (Loss) from Discontinued Operations, net of taxes

17

(15)

(4)

(18)

(1)

94%

NM

15

(19)

NM

Noncontrolling Interests

(1)

5

2

(4)

(3)

25%

NM

13

(7)

NM

Net Income (Loss)

$

84

$

191

$

537

$

(351)

$

(163)

54%

NM

$

73

$

(514)

NM

EOP Assets (in billions)

$

97

$

96

$

97

$

94

$

94

-

(3%)

Average Assets (in billions)

98

97

95

94

93

(1%)

(5%)

$

99

$

94

(5%)

Return on Average Assets

0.34%

0.78%

2.24%

(1.50%)

(0.70%)

0.15%

(1.10%)

Efficiency Ratio

84%

112%

117%

570%

162%

99%

244%

Consumer - North America - Key Indicators

Average Loans (in billions of dollars)

$

12.3

$

11.2

$

10.4

$

9.4

$

8.9

(5%)

(28%)

$

13.0

$

9.2

EOP Loans (in billions of dollars)

11.6

10.8

9.6

9.1

8.6

(5%)

(26%)

Net Interest Revenue

81

75

77

74

86

16%

6%

As a % of Average Loans

2.64%

2.66%

2.94%

3.17%

3.89%

Net Credit Losses (Recoveries)

$

4

$

1

$

(12)

$

-

$

(5)

NM

NM

$

5

$

(5)

As a % of Average Loans

0.13%

0.04%

(0.46%)

0.00%

(0.23%)

0.04%

-0.05%

Loans 90+ Days Past Due (4)

$

327

$

293

$

278

$

281

$

295

5%

(10%)

As a % of EOP Loans

2.97%

 

2.82%

3.02%

3.23%

3.60%

Loans 30-89 Days Past Due (4)

$

334

$

288

$

295

$

252

$

261

4%

(22%)

As a % of EOP Loans

3.04%

2.77%

3.21%

2.90%

3.18%

(1)Includes certain unallocated costs of global staff functions (including finance, risk, human resources, legal and compliance), other corporate expenses and unallocated global operations and technology expenses and income taxes, as well as Corporate Treasury, certain North America legacy consumer loan portfolios, other legacy assets and discontinued operations.
(2)4Q19 includes discrete tax items of roughly $540 million, including an approximate $430 million benefit of a reduction in Citi’s valuation allowance related to its Deferred Tax Assets (DTAs).
(3)3Q19 includes discrete tax items of roughly $230 million, including an approximate $180 million benefit of a reduction in Citi’s valuation allowance related to its DTAs.
(4)The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) for each period were $273 million and ($0.7 billion), $249 million and ($0.6 billion), $172 million and ($0.4 billion), $167 million and ($0.4 billion), and $173 million and ($0.4 billion) as of June 30, 2019, September 30, 2019, December 31, 2019, March 31, 2020 and June 30, 2020, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) for each period were $124 million and ($0.7 billion), and $110 million and ($0.6 billion), $55 million and ($0.4 billion), and $58 million and ($0.4 billion), and $57 million and ($0.4 billion) as of June 30, 2019, September 30, 2019, December 31, 2019, March 31, 2020 and June 30, 2020, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 17


AVERAGE BALANCES AND INTEREST RATES (1)(2)(3)(4)(5)

Taxable Equivalent Basis

Average Volumes

Interest

% Average Rate (4)

Second

First

Second

Second

First

Second

Second

First

Second

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

In millions of dollars, except as otherwise noted

    

2019

    

2020

    

2020(5)

    

2019

    

2020

    

2020(5)

    

2019

    

2020

    

2020(5)

Assets

Deposits with Banks

$

192,483

$

207,130

$

305,485

$

736

$

527

$

159

1.53

%  

1.02

%  

0.21

%

Securities Borrowed and Purchased under Resale Agreements(6)

266,650

268,900

286,110

1,897

1,208

401

2.85

%  

1.81

%  

0.56

%

Trading Account Assets(7)

245,726

252,458

279,945

2,143

1,594

1,675

3.50

%  

2.54

%  

2.41

%

Investments

347,401

381,335

414,779

2,529

2,305

2,121

2.92

%  

2.43

%  

2.06

%

Total Loans (net of Unearned Income)(8)

679,622

694,675

702,795

11,999

11,268

10,166

7.08

%  

6.52

%  

5.82

%

Other Interest-Earning Assets

67,885

68,737

75,287

457

283

110

2.70

%  

1.66

%  

0.59

%

Total Average Interest-Earning Assets

$

1,799,767

$

1,873,235

$

2,064,401

$

19,761

$

17,185

$

14,632

4.40

%  

3.69

%  

2.85

%

Liabilities

Deposits (Excluding Deposit Insurance and FDIC Assessment)

$

862,720

$

934,451

$

1,033,745

$

3,095

$

2,389

$

1,199

1.44

%  

1.03

%  

0.47

%

Deposit Insurance and FDIC Assessment

-

-

-

189

225

270

Total Deposits

862,720

934,451

1,033,745

3,284

2,614

1,469

1.53

%  

1.13

%  

0.57

%

Securities Loaned and Sold under Repurchase Agreements(6)

189,045

198,510

224,775

1,724

1,085

453

3.66

%  

2.20

%  

0.81

%

Trading Account Liabilities(7)

95,004

84,500

92,864

320

239

144

1.35

%  

1.14

%  

0.62

%

Short-Term Borrowings

106,205

106,560

119,078

715

384

140

2.70

%  

1.45

%  

0.47

%

Long-Term Debt(9)

202,524

202,192

221,524

1,719

1,325

1,303

3.40

%  

2.64

%  

2.37

%

Total Average Interest-Bearing Liabilities

$

1,455,498

$

1,526,213

$

1,691,984

$

7,762

$

5,647

$

3,509

2.14

%  

1.49

%  

0.83

%

Total Average Interest-Bearing Liabilities (Excluding Deposit Insurance and FDIC Assessment)

$

1,455,498

$

1,526,213

$

1,691,986

$

7,573

$

5,422

$

3,239

2.09

%  

1.43

%  

0.77

%

Net Interest Revenue as a % of Average Interest-Earning Assets (NIM)

$

11,999

$

11,538

$

11,123

2.67

%  

2.48

%  

2.17

%

NIR as a % of Average Interest-Earning Assets (NIM) (excluding deposit insurance and FDIC Assessment)

$

12,188

$

11,763

$

11,393

2.72

%  

2.53

%  

2.22

%

2Q20 Increase (Decrease) from:

(50)

bps

(31)

bps

2Q20 Increase (Decrease) (Excluding Deposit Insurance and FDIC Assessment) from:

(50)

bps

(31)

bps

(1)

Interest Revenue includes the taxable equivalent adjustments (based on the U.S. federal statutory tax rate of 21%) of $49 million for 2Q19, $46 million for 1Q20 and $43 million for 2Q20.

(2)

Citigroup average balances and interest rates include both domestic and international operations.

(3)

Monthly averages have been used by certain subsidiaries where daily averages are unavailable.

(4)

Average rate percentage is calculated as annualized interest over average volumes.

(5)

Second quarter of 2020 is preliminary.

(6)

Average volumes of securities borrowed or purchased under agreements to resell and securities loaned or sold under agreements to repurchase are reported net pursuant to FIN 41; the related interest excludes the impact of ASU 2013-01 (Topic 210).

(7)

Interest expense on trading account liabilities of ICG is reported as a reduction of interest revenue. Interest revenue and interest expense on cash collateral positions are reported in trading account assets and trading account liabilities, respectively.

(8)

Nonperforming loans are included in the average loan balances.

(9)

Excludes hybrid financial instruments with changes in fair value recorded in Principal transactions.

Reclassified to conform to the current period's presentation.

Page 18


DEPOSITS

(In billions of dollars)

2Q20 Increase/

2Q

3Q

4Q

1Q

2Q

(Decrease) from

    

2019 

    

2019 

    

2019 

    

2020 

    

2020 

    

1Q20

    

2Q19

Global Consumer Banking

North America

$

153.0

$

155.8

$

160.5

$

166.4

$

180.5

8%

18%

Latin America

22.9

21.8

23.8

19.8

21.5

9%

(6%)

Asia (1)

102.7

102.3

106.7

107.8

112.5

4%

10%

Total

278.6

279.9

291.0

294.0

314.5

7%

13%

ICG

North America

355.9

393.2

374.2

444.6

472.2

6%

33%

EMEA

195.9

194.7

189.9

210.0

211.6

1%

8%

Latin America

34.0

34.3

36.2

36.1

39.7

10%

17%

Asia

166.2

172.7

167.4

187.6

184.9

(1%)

11%

Total

752.0

794.9

767.7

878.3

908.4

3%

21%

Corporate/Other

15.0

13.0

11.9

12.6

10.8

(14%)

(28%)

Total Deposits - EOP

$

1,045.6

$

1,087.8

$

1,070.6

$

1,184.9

$

1,233.7

4%

18%

Total Deposits - Average

$

1,039.9

$

1,066.3

$

1,089.5

$

1,114.5

$

1,233.9

11%

19%

Foreign Currency (FX) Translation Impact

Total EOP Deposits - as Reported

$

1,045.6

$

1,087.8

$

1,070.6

$

1,184.9

$

1,233.7

4%

18%

Impact of FX Translation (2)

(15.6)

(6.0)

(16.2)

7.6

-

Total EOP Deposits - Ex-FX (2)

$

1,030.0

$

1,081.8

$

1,054.4

$

1,192.5

$

1,233.7

3%

20%

(1)Asia GCB includes deposits of certain EMEA countries for all periods presented.
(2)Reflects the impact of FX translation into U.S. dollars at the second quarter of 2020 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation.

Page 19


EOP LOANS

(In billions of dollars)

2Q20 Increase/

2Q

3Q

4Q

1Q

2Q

(Decrease) from

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

Global Consumer Banking

North America

Credit Cards

$

140.2

$

141.5

$

149.2

$

137.3

$

128.0

(7%)

(9%)

Retail Banking

48.2

49.1

50.3

50.8

53.1

5%

10%

Total

188.4

190.6

199.5

188.1

$

181.1

(4%)

(4%)

Latin America

Credit Cards

5.7

5.5

6.0

4.5

$

4.2

(7%)

(26%)

Retail Banking

11.4

11.2

11.7

9.2

9.0

(2%)

(21%)

Total

17.1

16.7

17.7

13.7

$

13.2

(4%)

(23%)

Asia (1)

Credit Cards

19.2

18.8

19.9

17.3

$

16.8

(3%)

(13%)

Retail Banking

60.1

60.3

62.8

60.2

61.5

2%

2%

Total

79.3

79.1

82.7

77.5

$

78.3

1%

(1%)

Total GCB Consumer Loans

Credit Cards

165.1

165.8

175.1

159.1

$

149.0

(6%)

(10%)

Retail Banking

119.7

120.6

124.8

120.2

123.6

3%

3%

Total GCB

284.8

286.4

299.9

279.3

$

272.6

(2%)

(4%)

Total Corporate/Other - Consumer

11.7

11.0

9.6

9.1

$

8.5

(7%)

(27%)

Total Consumer Loans

$

296.5

$

297.4

$

309.5

$

288.4

$

281.1

(3%)

(5%)

Corporate Loans - by Region

North America

$

191.4

$

190.9

$

190.9

$

223.5

$

202.8

(9%)

6%

EMEA

87.8

91.9

87.4

93.8

88.1

(6%)

-

Latin America

40.2

38.1

39.1

41.3

42.1

2%

5%

Asia

72.8

73.4

72.5

74.0

71.2

(4%)

(2%)

Total Corporate Loans

392.2

394.3

389.9

432.6

$

404.2

(7%)

3%

Corporate Loans - by Product

Corporate Lending

159.6

156.9

152.6

192.2

$

170.3

(11%)

7%

Private Bank

102.6

105.3

109.0

112.0

108.3

(3%)

6%

Treasury and Trade Solutions

77.2

76.7

74.7

75.5

71.8

(5%)

(7%)

Markets and Securities Services

52.8

55.4

53.6

52.9

53.8

2%

2%

Total Corporate Loans

392.2

394.3

389.9

432.6

$

404.2

(7%)

3%

Total Loans

$

688.7

$

691.7

$

699.5

$

721.0

$

685.3

(5%)

-

Foreign Currency (FX) Translation Impact

Total EOP Loans - as Reported

$

688.7

$

691.7

$

699.5

$

721.0

$

685.3

(5%)

-

Impact of FX Translation (2)

(10.4)

(4.3)

(11.0)

4.6

-

Total EOP Loans - Ex-FX (2)

$

678.3

$

687.4

$

688.5

$

725.6

$

685.3

(6%)

1%

(1)Asia GCB includes loans of certain EMEA countries for all periods presented.
(2)Reflects the impact of FX translation into U.S. dollars at the second quarter of 2020 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation.

Page 20


CONSUMER LOANS 90+ DAYS DELINQUENCIES AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions)

EOP Loans

2Q

3Q

4Q

1Q

2Q

2Q

    

2019

    

2019

    

2019

    

2020

    

2020

    

2020

Global Consumer Banking(2)

Total

$

2,426

$

2,470

$

2,737

$

2,603

$

2,466

$

272.6

Ratio

0.85%

0.86%

0.91%

0.93%

0.91%

Retail Banking(2)

Total

$

416

$

392

$

438

$

429

$

497

$

123.6

Ratio

0.35%

0.33%

0.35%

0.36%

0.40%

North America(2)

$

133

$

125

$

146

$

161

$

182

$

53.1

Ratio

0.28%

0.26%

0.29%

0.32%

0.35%

Latin America

$

108

$

97

$

106

$

90

$

121

$

9.0

Ratio

0.95%

0.87%

0.91%

0.98%

1.34%

Asia(3)

$

175

$

170

$

186

$

178

$

194

$

61.5

Ratio

0.29%

0.28%

0.30%

0.30%

0.32%

Cards

Total

$

2,010

$

2,078

$

2,299

$

2,174

$

1,969

$

149.0

Ratio

1.22%

1.25%

1.31%

1.37%

1.32%

North America - Citi-Branded

$

799

$

807

$

915

$

891

$

784

$

82.6

Ratio

0.88%

0.88%

0.95%

1.01%

0.95%

North America - Retail Services

$

840

$

923

$

1,012

$

958

$

811

$

45.4

Ratio

1.69%

1.85%

1.91%

1.96%

1.79%

Latin America

$

169

$

152

$

165

$

121

$

160

$

4.2

Ratio

2.96%

2.76%

2.75%

2.69%

3.81%

Asia(3)

$

202

$

196

$

207

$

204

$

214

$

16.8

Ratio

1.05%

1.04%

1.04%

1.18%

1.27%

Corporate/Other - Consumer(2)

$

327

$

293

$

278

$

281

$

295

$

8.5

Ratio

2.97%

2.82%

3.02%

3.23%

3.60%

Total Citigroup(2)

$

2,753

$

2,763

$

3,015

$

2,884

$

2,761

$

281.1

Ratio

0.93%

0.93%

0.98%

1.00%

0.99%

(1)The ratio of 90+ Days Past Due is calculated based on end-of-period loans, net of unearned income.
(2)The 90+ Days Past Due and related ratios for North America Retail Banking and Corporate/Other North America exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.
(3)Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

Reclassified to conform to the current period's presentation.

Page 21


CONSUMER LOANS 30-89 DAYS DELINQUENCIES AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions)

    

    

EOP Loans

 

2Q

3Q

4Q

1Q

2Q

2Q

    

2019

    

2019

    

2019

    

2020

    

2020

    

2020

Global Consumer Banking(2)

Total

$

2,783

$

2,956

$

3,001

$

2,870

$

2,503

$

272.6

Ratio

0.98%

1.03%

1.00%

1.03%

0.92%

Retail Banking(2)

Total

$

831

$

803

$

816

$

794

$

918

$

123.6

Ratio

0.70%

0.67%

0.66%

0.66%

0.75%

North America(2)

$

341

$

313

$

334

$

298

$

440

$

53.1

Ratio

0.72%

0.65%

0.67%

0.59%

0.84%

Latin America

$

191

$

191

$

180

$

140

$

151

$

9.0

Ratio

1.68%

1.71%

1.54%

1.52%

1.68%

Asia (3)

$

299

$

299

$

302

$

356

$

327

$

61.5

Ratio

0.50%

0.50%

0.48%

0.59%

0.53%

Cards(3)

Total

$

1,952

$

2,153

$

2,185

$

2,076

$

1,585

$

149.0

Ratio

1.18%

1.30%

1.25%

1.30%

1.06%

North America - Citi-Branded

$

705

$

800

$

814

$

770

$

594

$

82.6

Ratio

0.78%

0.87%

0.85%

0.87%

0.72%

North America - Retail Services

$

831

$

943

$

945

$

903

$

611

$

45.4

Ratio

1.68%

1.89%

1.79%

1.85%

1.35%

Latin America

$

159

$

161

$

159

$

132

$

111

$

4.2

Ratio

2.79%

2.93%

2.65%

2.93%

2.64%

Asia (4)

$

257

$

249

$

267

$

271

$

269

$

16.8

Ratio

1.34%

1.32%

1.34%

1.57%

1.60%

Corporate/Other - Consumer(2)

$

334

$

288

$

295

$

252

$

261

$

8.5

Ratio

3.04%

2.77%

3.21%

2.90%

3.18%

Total Citigroup(2)

$

3,117

$

3,244

$

3,296

$

3,122

$

2,764

$

281.1

Ratio

1.06%

1.10%

1.07%

1.09%

0.99%

(1)The ratio of 30-89 Days Past Due is calculated based on end-of-period loans, net of unearned income.
(2)The 30-89 Days Past Due and related ratios for North America Retail Banking and Corporate/Other North America exclude U.S. mortgage loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.
(3)The decrease in loans 30-89 days past due at June 30, 2020 reflect the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.
(4)Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

Reclassified to conform to the current period's presentation.

Page 22


ALLOWANCE FOR CREDIT LOSSES ON LOANS AND UNFUNDED LENDING COMMITMENTS Page 1

(In millions of dollars)

2Q20 Increase/

Six

Six

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

    

    

2019

    

2020

    

(Decrease)

Total Citigroup

Allowance for Credit Losses on Loans (ACLL) at Beginning of Period(1)

$

12,329

$

12,466

$

12,530

$

12,783

$

20,841

$

12,315

$

12,783

Adjustment to Opening Balance for CECL Adoption(1)

-

-

-

4,201

-

(100%)

-

-

4,201

NM

Adjusted ACLL at Beginning of Period

12,329

12,466

12,530

16,984

20,841

23%

69%

12,315

16,984

38%

Gross Credit (Losses) on Loans

(2,354)

(2,281)

(2,361)

(2,479)

(2,528)

(2%)

(7%)

(4,699)

(5,007)

(7%)

Gross Recoveries on Loans

391

368

417

371

322

(13%)

(18%)

788

693

(12%)

Net Credit (Losses) / Recoveries on Loans (NCLs)

(1,963)

(1,913)

(1,944)

(2,108)

(2,206)

5%

12%

(3,911)

(4,314)

10%

NCLs

1,963

1,913

1,944

2,108

2,206

5%

12%

3,911

4,314

10%

Net Reserve Builds / (Releases) for Loans(2)

53

132

112

4,112

4,856

18%

NM

120

8,968

NM

Net Specific Reserve Builds / (Releases) for Loans

73

17

67

224

634

NM

NM

2

858

NM

Provision for Credit Losses on Loans (PCLL)

2,089

2,062

2,123

6,444

7,696

19%

NM

4,033

14,140

NM

Other, net(3)(4)(5)(6)(7)(8)

11

(85)

74

(479)

89

NM

NM

29

(390)

ACLL at End of Period(1) (a)

$

12,466

$

12,530

$

12,783

$

20,841

$

26,420

$

12,466

$

26,420

Allowance for Credit Losses on Unfunded Lending Commitments (ACLUC)(9)(10) (a)

$

1,376

$

1,385

$

1,456

$

1,813

$

1,859

$

1,376

$

1,859

Provision (Release) for Credit Losses on Unfunded Lending Commitments

$

(15)

$

9

$

74

$

557

$

113

$

9

$

670

Total Allowance for Credit Losses on Loans, Leases and Unfunded Lending Commitments [Sum of (a)]

$

13,842

$

13,915

$

14,239

$

22,654

$

28,279

$

13,842

$

28,279

Total ACLL as a Percentage of Total Loans(11)

1.82

%  

1.82

%  

1.84

%  

2.91

%  

3.89

%  

Consumer

ACLL at Beginning of Period(1)

$

9,598

$

9,679

$

9,727

$

9,897

$

17,390

$

9,504

$

9,897

Adjustment to Opening Balance for CECL Adoption(1)

-

-

-

4,922

-

(100%)

-

-

4,922

NM

Adjusted ACLL at Beginning of Period

9,598

9,679

9,727

14,819

17,390

17%

81%

9,504

14,819

56%

NCLs

(1,874)

(1,803)

(1,830)

(1,981)

(1,882)

(5%)

-

(3,743)

(3,863)

3%

NCLs

1,874

1,803

1,830

1,981

1,882

(5%)

-

3,743

3,863

3%

Net Reserve Builds / (Releases) for Loans(2)

3

95

107

2,844

1,973

(31%)

NM

66

4,817

NM

Net Specific Reserve Builds / (Releases) for Loans

70

18

11

176

148

(16%)

NM

78

324

NM

Provision for Credit Losses on Loans (PCLL)

1,947

1,916

1,948

5,001

4,003

(20%)

NM

3,887

9,004

NM

Other, net(3)(4)(5)(6)(7)(8)

8

(65)

52

(449)

85

NM

NM

31

(364)

NM

ACLL at End of Period(1) (b)

$

9,679

$

9,727

$

9,897

$

17,390

$

19,596

$

9,679

$

19,596

Consumer ACLUC(9) (b)

$

-

$

2

$

4

$

-

$

-

$

-

$

-

Provision (Release) for Credit Losses on Unfunded Lending Commitments

$

-

$

2

$

2

$

(1)

$

-

$

(3)

$

(1)

Total Allowance for Credit Losses on Loans, Leases and Unfunded Lending Commitments [Sum of (b)]

$

9,679

$

9,729

$

9,901

$

17,390

$

19,596

$

9,679

$

19,596

Consumer ACLL as a Percentage of Total Consumer Loans

3.26

%  

3.27

%  

3.20

%  

6.03

%  

6.97

%  

Corporate

ACLL at Beginning of Period(1)

$

2,731

$

2,787

$

2,803

$

2,886

$

3,451

$

2,811

$

2,886

Adjustment to Opening Balance for CECL Adoption(1)

-

-

-

(721)

-

100%

-

-

(4,922)

NM

Adjusted ACLL at Beginning of Period

2,731

2,787

2,803

2,165

3,451

59%

26%

2,811

2,165

(23%)

NCLs

(89)

(110)

(114)

(127)

(324)

NM

NM

(168)

(451)

NM

NCLs

89

110

114

127

324

NM

NM

168

451

NM

Net Reserve Builds / (Releases) for Loans

50

37

5

1,268

2,883

NM

NM

54

4,151

NM

Net Specific Reserve Builds / (Releases) for Loans

3

(1)

56

48

486

NM

NM

(76)

534

NM

Provision for Credit Losses on Loans (PCLL)

142

146

175

1,443

3,693

NM

NM

146

5,136

NM

Other, net(3)

3

(20)

22

(30)

4

(2)

(26)

ACLL at End of Period(1) (c)

$

2,787

$

2,803

$

2,886

$

3,451

$

6,824

$

2,787

$

6,824

Corporate ACLUC(9)(10) (c)

$

1,376

$

1,383

$

1,452

$

1,813

$

1,859

$

1,376

$

1,859

Provision (Release) for Credit Losses on Unfunded Lending Commitments

$

(15)

$

7

$

72

$

558

$

113

$

12

$

671

Total Allowance for Credit Losses on Loans, Leases and Unfunded Lending Commitments [Sum of (c)]

$

4,163

$

4,186

$

4,338

$

5,264

$

8,683

$

4,163

$

8,683

Corporate ACLL as a Percentage of Total Corporate Loans(11)

0.72

%  

0.72

%  

0.75

%  

0.81

%  

1.71

%  

Footnotes to this table are on the following page (page 24).

Page 23


ALLOWANCE FOR CREDIT LOSSES ON LOANS AND UNFUNDED LENDING COMMITMENTS

Page 2

The following footnotes relate to the table on the preceding page (page 23).

(1)On January 1, 2020, Citi adopted Accounting Standards Update (ASU) No. 2016 - 13, Financial Instruments – Credit Losses (CECL) (Topic 326). The ASU introduces a new credit loss methodology requiring earlier recognition of credit losses while also providing additional transparency about credit risk. On January 1, 2020, Citi recorded a $4.1 billion, or an approximate 29%, pretax increase in the Allowance for credit losses, along with a $3.1 billion after-tax decrease in Retained earnings and a deferred tax asset increase of $1.0 billion. This transition impact reflects (i) a $4.9 billion build to the Allowance for credit losses for Citi’s consumer exposures, primarily driven by the impact on credit card receivables of longer estimated tenors under the CECL lifetime expected credit loss methodology compared to shorter estimated tenors under the probable loss methodology under prior U.S. GAAP, net of recoveries; and (ii) a release of $0.8 billion of reserves related to Citi’s corporate net loan loss exposures, largely due to more precise contractual maturities that result in shorter remaining tenors, incorporation of recoveries and use of more specific historical loss data based on an increase in portfolio segmentation across industries and geographies.

Attribution of the allowance is made for analytical purposes only, and the entire allowance is available to absorb losses in the portfolios. The balances on page 23 do not include approximately $0.2 billion of allowance for HTM debt securities and other assets at June 30, 2020.

(2)During 2Q20, Citi`s updated its ACLL estimate of lifetime credit losses resulting from a change in accounting for variable post-charge-off third-party agency collection costs in its U.S. Consumer businesses. These costs were previously recorded as a reduction in credit recoveries and thus impacted estimated lifetime credit losses. After June 30, 2020, these costs will be recorded as operating expenses for future periods as they are incurred.The impact of this accounting change resulted in an approximate $426 million reduction in Citi's estimated ACLL at June 30, 2020.
(3)Includes all adjustments to the allowance for credit losses, such as changes in the allowance from acquisitions, dispositions, securitizations, foreign currency translation (FX translation), purchase accounting adjustments, etc.

(4)2Q19 Consumer includes an increase of approximately $13 million related to FX translation. The Corporate allowance is predominantly sourced in U.S. dollars.

(5)3Q19 Consumer includes a decrease of approximately $65 million related to FX translation. The Corporate allowance is predominantly sourced in U.S. dollars.

(6)4Q19 Consumer includes a reduction of approximately $33 million related to the sale or transfers to HFS of various loan portfolios. In addition, the fourth quarter includes an increase of approximately $86 million related to FX translation. The Corporate allowance is predominantly sourced in U.S. dollars.

(7)1Q20 Consumer includes a decrease of approximately $456 million related to FX translation. The Corporate allowance is predominantly sourced in U.S. dollars.

(8)2Q20 Consumer includes an increase of approximately $86 million related to FX translation. The Corporate allowance is predominantly sourced in U.S. dollars.

(9)Represents additional credit reserves recorded as other liabilities on the Consolidated Balance Sheet.

(10)The June 30, 2020 Corporate ACLUC includes a non-provision transfer of $68 million, representing reserves on performance guarantees as of March 31, 2020. The reserves on these contracts have been reclassified out of the allowance for credit losses on unfunded lending commitments and into other liabilities as of June 30, 2020.
(11)June 30, 2019, September 30, 2019, December 31, 2019, March 31, 2020, June 30, 2020 exclude $3.8 billion, $3.8 billion, $4.1 billion, $4.0 billion and $5.8 billion, respectively, of loans that are carried at fair value.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 24


COMPONENTS OF PROVISION FOR CREDIT LOSSES ON LOANS

(In millions of dollars)

2Q20 Increase/

Six

Six

YTD 2020 vs.

2Q

3Q

4Q

1Q

2Q

(Decrease) from

Months

Months

YTD 2019 Increase/

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

  

  

2019

    

2020

    

(Decrease)

Global Consumer Banking

Net Credit Losses

$

1,870

$

1,802

$

1,842

$

1,983

$

1,887

(5%)

1%

$

3,738

$

3,870

4%

Credit Reserve Build / (Release)

94

129

120

2,829

1,960

(31%)

NM

190

4,789

NM

North America

Net Credit Losses

1,417

1,350

1,408

1,526

1,484

(3%)

5%

2,825

3,010

7%

Credit Reserve Build / (Release)

81

161

109

2,362

1,499

(37%)

NM

199

3,861

NM

Retail Banking

Net Credit Losses

40

40

42

37

33

(11%)

(18%)

79

70

(11%)

Credit Reserve Build / (Release)

(4)

(1)

(2)

178

179

1%

NM

(7)

357

NM

Citi-Branded Cards

Net Credit Losses

723

712

723

795

795

-

10%

1,429

1,590

11%

Credit Reserve Build / (Release)

64

141

115

1,294

1,128

(13%)

NM

140

2,422

NM

Citi Retail Services

Net Credit Losses

654

598

643

694

656

(5%)

-

1,317

1,350

3%

Credit Reserve Build / (Release)

21

21

(4)

890

192

(78%)

NM

66

1,082

NM

Latin America

Net Credit Losses

279

275

259

277

209

(25%)

(25%)

575

486

(15%)

Credit Reserve Build / (Release)

3

(34)

(5)

265

202

(24%)

NM

1

467

NM

Retail Banking

Net Credit Losses

123

119

116

130

94

(28%)

(24%)

259

224

(14%)

Credit Reserve Build / (Release)

(14)

(28)

(22)

122

130

7%

NM

(13)

252

NM

Citi-Branded Cards

Net Credit Losses

156

156

143

147

115

(22%)

(26%)

316

262

(17%)

Credit Reserve Build / (Release)

17

(6)

17

143

72

(50%)

NM

14

215

NM

Asia (1)

Net Credit Losses

174

177

175

180

194

8%

11%

338

374

11%

Credit Reserve Build / (Release)

10

2

16

202

259

28%

NM

(10)

461

NM

Retail Banking

Net Credit Losses

62

66

69

68

77

13%

24%

120

145

21%

Credit Reserve Build / (Release)

3

5

7

107

79

(26%)

NM

7

186

NM

Citi-Branded Cards

Net Credit Losses

112

111

106

112

117

4%

4%

218

229

5%

Credit Reserve Build / (Release)

7

(3)

9

95

180

89%

NM

(17)

275

NM

Institutional Clients Group

Net Credit Losses

91

110

115

127

324

NM

NM

169

451

NM

Credit Reserve Build / (Release)

52

36

57

1,316

3,370

NM

NM

(22)

4,686

NM

Corporate / Other

Net Credit Losses

2

1

(13)

(2)

(5)

NM

NM

4

(7)

NM

Credit Reserve Build / (Release)

(20)

(16)

2

191

160

(16%)

NM

(46)

351

NM

Total Provision for Credit Losses on Loans

$

2,089

$

2,062

$

2,123

$

6,444

$

7,696

19%

NM

$

4,033

$

14,140

NM

(1)Asia GCB includes NCLs and credit reserve builds (releases) for certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 25


NON-ACCRUAL ASSETS

(In millions of dollars)

2Q20 Increase/

2Q

3Q

4Q

1Q

2Q

(Decrease) from

    

2019

    

2019

    

2019

    

2020

    

2020

    

1Q20

    

2Q19

Non-Accrual Loans(1)

Corporate Non-Accrual Loans by Region

North America

$

913

$

1,056

$

1,214

$

1,138

$

2,466

NM

NM

EMEA

321

307

430

720

812

13%

NM

Latin America

353

399

473

447

585

31%

66%

Asia

80

84

71

179

153

(15%)

91%

Total

$

1,667

$

1,846

$

2,188

$

2,484

$

4,016

62%

NM

Consumer Non-Accrual Loans by Region(2)

North America

$

1,082

$

1,013

$

905

$

926

$

928

-

(14%)

Latin America

629

595

632

489

608

24%

(3%)

Asia(3)

260

258

279

284

293

3%

13%

Total

$

1,971

$

1,866

$

1,816

$

1,699

$

1,829

8%

(7%)

Other Real Estate Owned (OREO)(4)

Institutional Clients Group

$

34

$

20

$

18

$

19

$

17

(11%)

(50%)

Global Consumer Banking

11

10

6

4

4

-

(64%)

Corporate/Other

37

42

37

27

23

(15%)

(38%)

Total

$

82

$

72

$

61

$

50

$

44

(12%)

(46%)

OREO by Region

North America

$

47

$

51

$

39

$

35

$

32

(9%)

(32%)

EMEA

1

1

1

1

-

(100%)

(100%)

Latin America

14

14

14

6

6

-

(57%)

Asia

20

6

7

8

6

(25%)

(70%)

Total

$

82

$

72

$

61

$

50

$

44

(12%)

(46%)

Non-Accrual Assets (NAA)(5)

Corporate Non-Accrual Loans

$

1,667

$

1,846

$

2,188

$

2,484

$

4,016

62%

NM

Consumer Non-Accrual Loans

1,971

1,866

1,816

1,699

1,829

8%

(7%)

Non-Accrual Loans (NAL)

3,638

3,712

4,004

4,183

5,845

40%

61%

OREO

82

72

61

50

44

(12%)

(46%)

Non-Accrual Assets (NAA)

$

3,720

$

3,784

$

4,065

$

4,233

$

5,889

39%

58%

NAL as a percentage of Total Loans

0.53%

0.54%

0.57%

0.58%

0.85%

NAA as a percentage of Total Assets

0.19%

0.19%

0.21%

0.19%

0.26%

Allowance for Loan Losses as a percentage of NAL

343%

338%

319%

498%

452%

(1)Corporate loans are placed on non-accrual status based upon a review by Citigroup's risk officers. Corporate non-accrual loans may still be current on interest payments. With limited exceptions, the following practices are applied for Consumer loans: consumer loans, excluding credit cards and mortgages, are placed on non-accrual status at 90 days past due, and are charged off at 120 days past due; residential mortgage loans are placed on non-accrual status at 90 days past due and written down to net realizable value at 180 days past due. Consistent with industry conventions, Citigroup generally accrues interest on credit card loans until such loans are charged off, which typically occurs at 180 days contractual delinquency. As such, the non-accrual loan disclosures do not include credit card loans.
(2)For 4Q19 and prior, excludes Statement of Position (SOP) 03-3 purchased distressed loans. For 1Q20, non-accrual loans include purchased credit default loans.
(3)Asia GCB includes balances for certain EMEA countries for all periods presented.
(4)Represents the carrying value of all property acquired by foreclosure or other legal proceedings when Citigroup has taken possession of the collateral. Also includes former premises and property for use that is no longer contemplated.
(5)There is no industry-wide definition of non-accrual assets. As such, analysis against the industry is not always comparable.

NM  Not meaningful.

Reclassified to conform to the current period's presentation.

Page 26


CITIGROUP

CET1 CAPITAL AND SUPPLEMENTARY LEVERAGE RATIOS, TANGIBLE COMMON EQUITY, BOOK VALUE PER

SHARE AND TANGIBLE BOOK VALUE PER SHARE

(In millions of dollars or shares, except per share amounts and ratios)

    

June 30,

    

September 30,

    

December 31,

    

March 31,

    

June 30,

Common Equity Tier 1 Capital Ratio and Components(1)

2019

2019

2019

2020

2020(2)

Citigroup Common Stockholders' Equity(3)

$

179,534

$

177,052

$

175,414

$

174,502

$

173,793

Add: Qualifying noncontrolling interests

154

145

154

138

145

Regulatory Capital Adjustments and Deductions:

Add:

CECL transition and 25% provision deferral(4)

-

-

-

4,300

5,612

Less:

Accumulated net unrealized gains (losses) on cash flow hedges, net of tax(5)

75

328

123

2,020

2,094

Cumulative unrealized net gain (loss) related to changes in fair value of financial

liabilities attributable to own creditworthiness, net of tax(6)

(85)

181

(679)

2,838

393

Intangible Assets:

Goodwill, net of related deferred tax liabilities (DTLs)(7)

21,793

21,498

21,066

20,123

20,275

Identifiable intangible assets other than mortgage servicing rights

(MSRs), net of related DTLs

4,264

4,132

4,087

3,953

3,866

Defined benefit pension plan net assets

969

990

803

1,052

960

Deferred tax assets (DTAs) arising from net operating loss, foreign tax credit

and general business credit carry-forwards

11,547

11,487

12,370

12,259

12,313

Common Equity Tier 1 Capital (CET1)

$

141,125

$

138,581

$

137,798

$

136,695

$

139,649

Risk-Weighted Assets (RWA)(4)(9)

$

1,187,328

$

1,197,050

$

1,166,523

$

1,224,136

$

1,210,429

Common Equity Tier 1 Capital Ratio (CET1/RWA)

11.89%

11.58%

11.81%

11.17%

11.5%

Supplementary Leverage Ratio and Components

Common Equity Tier 1 Capital (CET1)(4)

$

141,125

$

138,581

$

137,798

$

136,695

$

139,649

Additional Tier 1 Capital (AT1)(8)

17,981

19,452

18,007

17,609

17,990

Total Tier 1 Capital (T1C) (CET1 + AT1)

$

159,106

$

158,033

$

155,805

$

154,304

$

157,639

Total Leverage Exposure (TLE)(4)(10)

$

2,499,787

$

2,520,352

$

2,507,891

$

2,585,730

$

2,366,514

Supplementary Leverage Ratio (T1C/TLE)

6.36%

6.27%

6.21%

5.97%

6.7%

Tangible Common Equity, Book Value Per Share and Tangible Book Value Per Share

Common Stockholders' Equity

$

179,379

$

176,893

$

175,262

$

174,351

$

173,642

Less:

Goodwill

22,065

21,822

22,126

21,264

21,399

Intangible assets (other than MSRs)

4,518

4,372

4,327

4,193

4,106

Tangible Common Equity (TCE)

$

152,796

$

150,699

$

148,809

$

148,894

$

148,137

Common Shares Outstanding (CSO)

2,259.1

2,183.2

2,114.1

2,081.8

2,081.9

Book Value Per Share (Common Equity/CSO)

$

79.40

$

81.02

$

82.90

$

83.75

$

83.41

Tangible Book Value Per Share (TCE/CSO)

$

67.64

$

69.03

$

70.39

$

71.52

$

71.15

(1)See footnote 3 on page 1.
(2)Preliminary.
(3)Excludes issuance costs related to outstanding preferred stock in accordance with Federal Reserve Board regulatory reporting requirements.
(4)Citi has elected to apply the modified transition provision related to the impact of the CECL accounting standard on regulatory capital, as provided by the U.S. banking agencies’ March 2020 interim final rule. For additional information, see "Capital Resources" in Citi's First Quarter of 2020 Form 10-Q.
(5)Common Equity Tier 1 Capital is adjusted for accumulated net unrealized gains (losses) on cash flow hedges included in accumulated other comprehensive income that relate to the hedging of items not recognized at fair value on the balance sheet.
(6)The cumulative impact of changes in Citigroup’s own creditworthiness in valuing liabilities for which the fair value option has been elected, and own-credit valuation adjustments on derivatives, are excluded from Common Equity Tier 1 Capital, in accordance with the U.S. Basel III rules.
(7)Includes goodwill “embedded” in the valuation of significant common stock investments in unconsolidated financial institutions.
(8)Additional Tier 1 Capital primarily includes qualifying noncumulative perpetual preferred stock and qualifying trust preferred securities.
(9)RWA excludes assets acquired pursuant to a non-recourse loan provided under the Money Market Mutual Fund Liquidity Facility. Additionally, loans originated under the Paycheck Protection Program receive a 0% risk weight.
(10)Commencing with the second quarter of 2020, Citigroup's TLE excludes U.S. Treasuries and deposits at Federal Reserve banks. Additionally, TLE excludes assets acquired pursuant to a non-recourse loan provided under the Money Market Mutual Fund Liquidity Facility, as well as exposures pledged as collateral pursuant to a non-recourse loan that is provided as part of the Paycheck Protection Program Lending Facility.

Reclassified to conform to the current period's presentation.

Page 27