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EX-99.1 - EXHIBIT 99.1 - CAPITAL ONE FINANCIAL CORPq32018earningsrelease-ex991.htm
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Exhibit 99.2

Capital One Financial Corporation
Financial Supplement(1)(2) 
Third Quarter 2018
Table of Contents

Capital One Financial Corporation Consolidated Results
Page
 
Table 1:
Financial Summary—Consolidated
 
Table 2:
Selected Metrics—Consolidated
 
Table 3:
Consolidated Statements of Income
 
Table 4:
Consolidated Balance Sheets
 
Table 5:
Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)
 
Table 6:
Average Balances, Net Interest Income and Net Interest Margin
 
Table 7:
Loan Information and Performance Statistics
 
Table 8:
Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
Business Segment Results
 
 
Table 9:
Financial Summary—Business Segment Results
 
Table 10:
Financial & Statistical Summary—Credit Card Business
 
Table 11:
Financial & Statistical Summary—Consumer Banking Business
 
Table 12:
Financial & Statistical Summary—Commercial Banking Business
 
Table 13:
Financial & Statistical Summary—Other and Total
Other
 
 
Table 14:
Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)
 
Table 15:
Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures
__________
(1) 
The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended September 30, 2018 once it is filed with the Securities and Exchange Commission.
(2) 
This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies.



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
(Dollars in millions, except per share data and as noted)
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 

 

 
2018 vs.
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,786

 
$
5,551

 
$
5,718

 
$
5,813

 
$
5,700

 
4
 %
 
2
 %
 
$
17,055

 
$
16,647

 
2
 %
Non-interest income
 
1,176

 
1,641

 
1,191

 
1,200

 
1,285

 
(28
)
 
(8
)
 
4,008

 
3,577

 
12

Total net revenue(1)
 
6,962

 
7,192

 
6,909

 
7,013

 
6,985

 
(3
)
 

 
21,063

 
20,224

 
4

Provision for credit losses
 
1,268

 
1,276

 
1,674

 
1,926

 
1,833

 
(1
)
 
(31
)
 
4,218

 
5,625

 
(25
)
Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Marketing
 
504

 
425

 
414

 
460

 
379

 
19

 
33

 
1,343

 
1,210

 
11

Operating expenses
 
3,269

 
2,999

 
3,159

 
3,319

 
3,188

 
9

 
3

 
9,427

 
9,205

 
2

Total non-interest expense
 
3,773

 
3,424

 
3,573

 
3,779

 
3,567

 
10

 
6

 
10,770

 
10,415

 
3

Income from continuing operations before income taxes
 
1,921

 
2,492

 
1,662

 
1,308

 
1,585

 
(23
)
 
21

 
6,075

 
4,184

 
45

Income tax provision
 
420

 
575

 
319

 
2,170

 
448

 
(27
)
 
(6
)
 
1,314

 
1,205

 
9

Income (loss) from continuing operations, net of tax
 
1,501

 
1,917

 
1,343

 
(862
)
 
1,137

 
(22
)
 
32

 
4,761

 
2,979

 
60

Income (loss) from discontinued operations, net of tax
 
1

 
(11
)
 
3

 
(109
)
 
(30
)
 
**

 
**

 
(7
)
 
(26
)
 
(73
)
Net income (loss)
 
1,502

 
1,906

 
1,346

 
(971
)
 
1,107

 
(21
)
 
36

 
4,754

 
2,953

 
61

Dividends and undistributed earnings allocated to participating securities(2)
 
(9
)
 
(12
)
 
(10
)
 
(1
)
 
(8
)
 
(25
)
 
13

 
(32
)
 
(21
)
 
52

Preferred stock dividends
 
(53
)
 
(80
)
 
(52
)
 
(80
)
 
(52
)
 
(34
)
 
2

 
(185
)
 
(185
)
 

Net income (loss) available to common stockholders
 
$
1,440

 
$
1,814

 
$
1,284

 
$
(1,052
)
 
$
1,047

 
(21
)
 
38

 
$
4,537

 
$
2,747

 
65

Common Share Statistics
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income (loss) from continuing operations
 
$
3.01

 
$
3.76

 
$
2.63

 
$
(1.95
)
 
$
2.22

 
(20
)%
 
36
 %
 
$
9.40

 
$
5.73

 
64
 %
Income (loss) from discontinued operations
 

 
(0.02
)
 
0.01

 
(0.22
)
 
(0.06
)
 
**

 
**

 
(0.01
)
 
(0.05
)
 
(80
)
Net income (loss) per basic common share
 
$
3.01

 
$
3.74

 
$
2.64

 
$
(2.17
)
 
$
2.16

 
(20
)
 
39

 
$
9.39

 
$
5.68

 
65

Diluted earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income (loss) from continuing operations
 
$
2.99

 
$
3.73

 
$
2.61

 
$
(1.95
)
 
$
2.20

 
(20
)
 
36

 
$
9.33

 
$
5.68

 
64

Income (loss) from discontinued operations
 

 
(0.02
)
 
0.01

 
(0.22
)
 
(0.06
)
 
**

 
**

 
(0.01
)
 
(0.05
)
 
(80
)
Net income (loss) per diluted common share
 
$
2.99

 
$
3.71

 
$
2.62

 
$
(2.17
)
 
$
2.14

 
(19
)
 
40

 
$
9.32

 
$
5.63

 
66

Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic
 
477.8

 
485.1

 
486.9

 
485.7

 
484.9

 
(2
)
 
(1
)
 
483.2

 
483.7

 

Diluted
 
480.9

 
488.3

 
490.8

 
485.7

 
489.0

 
(2
)
 
(2
)
 
486.7

 
488.1

 

Common shares outstanding (period-end, in millions)
 
473.7

 
478.4

 
485.9

 
485.5

 
484.4

 
(1
)
 
(2
)
 
473.7

 
484.4

 
(2
)
Dividends declared and paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 

 
$
1.20

 
$
1.20

 

Tangible book value per common share (period-end)(3)
 
66.15

 
63.86

 
61.29

 
60.28

 
63.06

 
4

 
5

 
66.15

 
63.06

 
5


1


 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
(Dollars in millions)
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 
 
 
 
 
2018 vs.
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Balance Sheet (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for investment
 
$
238,761

 
$
236,124

 
$
248,256

 
$
254,473

 
$
252,422

 
1
 %
 
(5
)%
 
$
238,761

 
$
252,422

 
(5
)%
Interest-earning assets
 
331,293

 
332,167

 
332,251

 
334,124

 
329,002

 

 
1

 
331,293

 
329,002

 
1

Total assets
 
362,909

 
363,989

 
362,857

 
365,693

 
361,402

 

 

 
362,909

 
361,402

 

Interest-bearing deposits
 
222,356

 
222,605

 
224,671

 
217,298

 
212,956

 

 
4

 
222,356

 
212,956

 
4

Total deposits
 
247,195

 
248,225

 
250,847

 
243,702

 
239,062

 

 
3

 
247,195

 
239,062

 
3

Borrowings
 
52,205

 
53,310

 
50,693

 
60,281

 
59,458

 
(2
)
 
(12
)
 
52,205

 
59,458

 
(12
)
Common equity
 
46,277

 
45,566

 
44,842

 
44,370

 
45,794

 
2

 
1

 
46,277

 
45,794

 
1

Total stockholders’ equity
 
50,638

 
49,926

 
49,203

 
48,730

 
50,154

 
1

 
1

 
50,638

 
50,154

 
1

Balance Sheet (Average Balances)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Loans held for investment
 
$
236,766

 
$
240,758

 
$
249,726

 
$
252,566

 
$
245,822

 
(2
)%
 
(4
)%
 
$
242,369

 
$
243,205

 

Interest-earning assets
 
330,272

 
333,495

 
330,183

 
330,742

 
322,015

 
(1
)
 
3

 
331,318

 
319,497

 
4
 %
Total assets
 
360,937

 
363,929

 
362,049

 
363,045

 
355,191

 
(1
)
 
2

 
362,293

 
352,216

 
3

Interest-bearing deposits
 
221,431

 
223,079

 
219,670

 
215,258

 
213,137

 
(1
)
 
4

 
221,400

 
213,508

 
4

Total deposits
 
246,720

 
248,790

 
245,270

 
241,562

 
238,843

 
(1
)
 
3

 
246,932

 
239,316

 
3

Borrowings
 
51,684

 
52,333

 
54,588

 
58,109

 
54,271

 
(1
)
 
(5
)
 
52,858

 
52,159

 
1

Common equity
 
46,407

 
45,466

 
44,670

 
46,350

 
45,816

 
2

 
1

 
45,521

 
44,772

 
2

Total stockholders’ equity
 
50,768

 
49,827

 
49,031

 
50,710

 
50,176

 
2

 
1

 
49,882

 
49,132

 
2


2



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
(Dollars in millions, except as noted)
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 
 
 
 
 
2018 vs.
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income growth (period over period)
 
4
 %
 
(3
)%
 
(2
)%
 
2
 %
 
4
%
 
**


**

 
2
%
 
8
%
 
**

Non-interest income growth (period over period)
 
(28
)
 
38

 
(1
)
 
(7
)
 
4

 
**

 
**

 
12

 
2

 
**

Total net revenue growth (period over period)
 
(3
)
 
4

 
(1
)
 

 
4

 
**

 
**

 
4

 
7

 
**

Total net revenue margin(4)
 
8.43

 
8.63

 
8.37

 
8.48

 
8.68

 
(20
)bps
 
(25
)bps
 
8.48

 
8.44

 
4
bps
Net interest margin(5)
 
7.01

 
6.66

 
6.93

 
7.03

 
7.08

 
35

 
(7
)
 
6.86

 
6.95

 
(9
)
Return on average assets
 
1.66

 
2.11

 
1.48

 
(0.95
)
 
1.28

 
(45
)
 
38

 
1.75

 
1.13

 
62

Return on average tangible assets(6)
 
1.74

 
2.20

 
1.55

 
(0.99
)
 
1.34

 
(46
)
 
40

 
1.83

 
1.18

 
65

Return on average common equity(7)
 
12.40

 
16.06

 
11.47

 
(8.14
)
 
9.40

 
(4
)%
 
3
 %
 
13.31

 
8.26

 
5
 %
Return on average tangible common equity(8)
 
18.32

 
23.99

 
17.32

 
(12.12
)
 
14.11

 
(6
)
 
4

 
19.88

 
12.56

 
7

Non-interest expense as a percentage of average loans held for investment
 
6.37

 
5.69

 
5.72

 
5.98

 
5.80

 
68
bps
 
57
bps
 
5.92

 
5.71

 
21
bps
Efficiency ratio(9)
 
54.19

 
47.61

 
51.72

 
53.89

 
51.07

 
7
 %
 
3
 %
 
51.13

 
51.50

 

Operating efficiency ratio(10)
 
46.95

 
41.70

 
45.72

 
47.33

 
45.64

 
5

 
1

 
44.76

 
45.52

 
(1
)%
Effective income tax rate for continuing operations
 
21.9

 
23.1

 
19.2

 
165.9

 
28.3

 
(1
)
 
(6
)
 
21.6

 
28.8

 
(7
)
Employees (in thousands), period-end
 
47.6

 
47.8

 
47.9

 
49.3

 
50.4

 


(6
)
 
47.6

 
50.4

 
(6
)
Credit Quality Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan and lease losses
 
$
7,219

 
$
7,368

 
$
7,567

 
$
7,502

 
$
7,418

 
(2
)%

(3
)%
 
$
7,219

 
$
7,418

 
(3
)%
Allowance as a percentage of loans held for investment
 
3.02
 %
 
3.12
 %
 
3.05
 %
 
2.95
 %
 
2.94
%
 
(10
)bps

8
bps
 
3.02
%
 
2.94
%
 
8
bps
Net charge-offs
 
$
1,425

 
$
1,459

 
$
1,618

 
$
1,828

 
$
1,606

 
(2
)%

(11
)%
 
$
4,502

 
$
4,734

 
(5
)%
Net charge-off rate(11)
 
2.41
 %
 
2.42
 %
 
2.59
 %
 
2.89
 %
 
2.61
%
 
(1
)bps

(20
)bps
 
2.48
%
 
2.60
%
 
(12
)bps
30+ day performing delinquency rate
 
3.28

 
2.88

 
2.72

 
3.23

 
2.93

 
40

 
35

 
3.28

 
2.93

 
35

30+ day delinquency rate
 
3.48

 
3.05

 
2.91

 
3.48

 
3.24

 
43

 
24

 
3.48

 
3.24

 
24

Capital Ratios(12)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital 
 
11.2
 %
 
11.1
 %
 
10.5
 %
 
10.3
 %
 
10.7
%
 
10
bps

50
bps
 
11.2
%
 
10.7
%
 
50
bps
Tier 1 capital
 
12.8

 
12.6

 
12.0

 
11.8

 
12.2

 
20

 
60

 
12.8

 
12.2

 
60

Total capital
 
15.2

 
15.1

 
14.5

 
14.4

 
14.8

 
10

 
40

 
15.2

 
14.8

 
40

Tier 1 leverage
 
10.6

 
10.3

 
10.1

 
9.9

 
10.5

 
30

 
10

 
10.6

 
10.5

 
10

Tangible common equity (“TCE”)(13)
 
9.0

 
8.8

 
8.6

 
8.3

 
8.8

 
20

 
20

 
9.0

 
8.8

 
20

 

3



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
 
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 
 
 
 
 
2018 vs.
(Dollars in millions, except per share data and as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
6,247

 
$
5,989

 
$
6,134

 
$
6,133

 
$
5,960

 
4
 %
 
5
 %
 
$
18,370

 
$
17,255

 
6
 %
Investment securities
 
593

 
539

 
452

 
431

 
431

 
10

 
38

 
1,584

 
1,280

 
24

Other
 
55

 
68

 
51

 
40

 
29

 
(19
)
 
90

 
174

 
83

 
110

Total interest income
 
6,895

 
6,596

 
6,637

 
6,604

 
6,420

 
5

 
7

 
20,128

 
18,618

 
8

Interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits
 
681

 
622

 
539

 
457

 
410

 
9

 
66

 
1,842

 
1,145

 
61

Securitized debt obligations
 
127

 
124

 
107

 
91

 
85

 
2

 
49

 
358

 
236

 
52

Senior and subordinated notes
 
288

 
289

 
251

 
209

 
194

 

 
48

 
828

 
522

 
59

Other borrowings
 
13

 
10

 
22

 
34

 
31

 
30

 
(58
)
 
45

 
68

 
(34
)
Total interest expense
 
1,109

 
1,045

 
919

 
791

 
720

 
6

 
54

 
3,073

 
1,971

 
56

Net interest income
 
5,786

 
5,551

 
5,718

 
5,813

 
5,700

 
4

 
2

 
17,055

 
16,647

 
2

Provision for credit losses
 
1,268

 
1,276

 
1,674

 
1,926

 
1,833

 
(1
)
 
(31
)
 
4,218

 
5,625

 
(25
)
Net interest income after provision for credit losses
 
4,518

 
4,275

 
4,044

 
3,887

 
3,867

 
6

 
17

 
12,837

 
11,022

 
16

Non-interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interchange fees, net
 
714

 
723

 
643

 
665

 
662

 
(1
)
 
8

 
2,080

 
1,908

 
9

Service charges and other customer-related fees
 
410

 
391

 
432

 
394

 
414

 
5

 
(1
)
 
1,233

 
1,203

 
2

Net securities gains (losses)
 
(196
)
 
(1
)
 
8

 
1

 
68

 
**

 
**

 
(189
)
 
64

 
**

Other
 
248

 
528

 
108

 
140

 
141

 
(53
)
 
76

 
884

 
402

 
120

Total non-interest income
 
1,176

 
1,641

 
1,191

 
1,200

 
1,285

 
(28
)
 
(8
)
 
4,008

 
3,577

 
12

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Salaries and associate benefits
 
1,432

 
1,430

 
1,520

 
1,521

 
1,524

 

 
(6
)
 
4,382

 
4,378

 

Occupancy and equipment
 
515

 
503

 
490

 
523

 
471

 
2

 
9

 
1,508

 
1,416

 
6

Marketing
 
504

 
425

 
414

 
460

 
379

 
19

 
33

 
1,343

 
1,210

 
11

Professional services
 
275

 
234

 
210

 
274

 
297

 
18

 
(7
)
 
719

 
823

 
(13
)
Communications and data processing
 
311

 
317

 
306

 
306

 
294

 
(2
)
 
6

 
934

 
871

 
7

Amortization of intangibles
 
44

 
43

 
44

 
61

 
61

 
2

 
(28
)
 
131

 
184

 
(29
)
Other
 
692

 
472

 
589

 
634

 
541

 
47

 
28

 
1,753

 
1,533

 
14

Total non-interest expense
 
3,773

 
3,424

 
3,573

 
3,779

 
3,567

 
10

 
6

 
10,770

 
10,415

 
3

Income from continuing operations before income taxes
 
1,921

 
2,492

 
1,662

 
1,308

 
1,585

 
(23
)
 
21

 
6,075

 
4,184

 
45

Income tax provision
 
420

 
575

 
319

 
2,170

 
448

 
(27
)
 
(6
)
 
1,314

 
1,205

 
9

Income (loss) from continuing operations, net of tax
 
1,501

 
1,917

 
1,343

 
(862
)
 
1,137

 
(22
)
 
32

 
4,761

 
2,979

 
60

Income (loss) from discontinued operations, net of tax
 
1

 
(11
)
 
3

 
(109
)
 
(30
)
 
**

 
**

 
(7
)
 
(26
)
 
(73
)
Net income (loss)
 
1,502

 
1,906

 
1,346

 
(971
)
 
1,107

 
(21
)
 
36

 
4,754

 
2,953

 
61

Dividends and undistributed earnings allocated to participating securities(2)
 
(9
)
 
(12
)
 
(10
)
 
(1
)
 
(8
)
 
(25
)
 
13

 
(32
)
 
(21
)
 
52

Preferred stock dividends
 
(53
)
 
(80
)
 
(52
)
 
(80
)
 
(52
)
 
(34
)
 
2

 
(185
)
 
(185
)
 

Net income (loss) available to common stockholders
 
$
1,440

 
$
1,814

 
$
1,284

 
$
(1,052
)
 
$
1,047

 
(21
)
 
38

 
$
4,537

 
$
2,747

 
65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
 
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 
 
 
 
 
2018 vs.
(Dollars in millions, except per share data and as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Basic earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income (loss) from continuing operations
 
$
3.01

 
$
3.76

 
$
2.63

 
$
(1.95
)
 
$
2.22

 
(20
)%
 
36
 %
 
$
9.40

 
$
5.73

 
64
 %
Income (loss) from discontinued operations
 

 
(0.02
)
 
0.01

 
(0.22
)
 
(0.06
)
 
**

 
**

 
(0.01
)
 
(0.05
)
 
(80
)
Net income (loss) per basic common share
 
$
3.01

 
$
3.74

 
$
2.64

 
$
(2.17
)
 
$
2.16

 
(20
)
 
39

 
$
9.39

 
$
5.68

 
65

Diluted earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 


 


 
 
 
 
 
 
Net income (loss) from continuing operations
 
$
2.99

 
$
3.73

 
$
2.61

 
$
(1.95
)
 
$
2.20

 
(20
)
 
36

 
$
9.33

 
$
5.68

 
64

Income (loss) from discontinued operations
 

 
(0.02
)
 
0.01

 
(0.22
)
 
(0.06
)
 
**

 
**

 
(0.01
)
 
(0.05
)
 
(80
)
Net income (loss) per diluted common share
 
$
2.99

 
$
3.71

 
$
2.62

 
$
(2.17
)
 
$
2.14

 
(19
)
 
40

 
$
9.32

 
$
5.63

 
66

Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 


 
 
 
 
 
 
Basic common shares
 
477.8

 
485.1

 
486.9

 
485.7

 
484.9

 
(2
)
 
(1
)
 
483.2

 
483.7

 

Diluted common shares
 
480.9

 
488.3

 
490.8

 
485.7

 
489.0

 
(2
)
 
(2
)
 
486.7

 
488.1

 

Dividends declared and paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 

 
$
1.20

 
$
1.20

 


4



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and due from banks
 
$
4,547

 
$
4,499

 
$
4,220

 
$
4,458

 
$
4,154

 
1
 %
 
9
 %
Interest-bearing deposits and other short-term investments
 
6,335

 
7,774

 
9,788

 
9,582

 
4,330

 
(19
)
 
46

Total cash and cash equivalents
 
10,882

 
12,273

 
14,008

 
14,040

 
8,484

 
(11
)
 
28

Restricted cash for securitization investors
 
746

 
1,023

 
309

 
312

 
304

 
(27
)
 
145

Investment securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Securities available for sale
 
47,384

 
50,691

 
47,155

 
37,655

 
39,742

 
(7
)
 
19

Securities held to maturity
 
34,631

 
33,464

 
23,075

 
28,984

 
28,650

 
3

 
21

Total investment securities
 
82,015

 
84,155

 
70,230

 
66,639

 
68,392

 
(3
)
 
20

Loans held for investment:
 
 
 
 
 
 
 
 
 
 
 

 

Unsecuritized loans held for investment
 
204,796

 
201,222

 
213,313

 
218,806

 
217,659

 
2

 
(6
)
Loans held in consolidated trusts
 
33,965

 
34,902

 
34,943

 
35,667

 
34,763

 
(3
)
 
(2
)
Total loans held for investment
 
238,761

 
236,124

 
248,256

 
254,473

 
252,422

 
1

 
(5
)
Allowance for loan and lease losses
 
(7,219
)
 
(7,368
)
 
(7,567
)
 
(7,502
)
 
(7,418
)
 
(2
)
 
(3
)
Net loans held for investment
 
231,542

 
228,756

 
240,689

 
246,971

 
245,004

 
1

 
(5
)
Loans held for sale, at lower of cost or fair value
 
1,402

 
1,480

 
1,498

 
971

 
1,566

 
(5
)
 
(10
)
Premises and equipment, net
 
4,149

 
4,095

 
4,055

 
4,033

 
3,955

 
1

 
5

Interest receivable
 
1,518

 
1,493

 
1,496

 
1,536

 
1,426

 
2

 
6

Goodwill
 
14,513

 
14,531

 
14,536

 
14,533

 
14,532

 

 

Other assets
 
16,142

 
16,183

 
16,036

 
16,658

 
17,739

 

 
(9
)
Total assets
 
$
362,909

 
$
363,989

 
$
362,857

 
$
365,693

 
$
361,402

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

5



 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest payable
 
$
391

 
$
450

 
$
353

 
$
413

 
$
301

 
(13
)%
 
30
 %
Deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-interest-bearing deposits
 
24,839

 
25,620

 
26,176

 
26,404

 
26,106

 
(3
)
 
(5
)
Interest-bearing deposits
 
222,356

 
222,605

 
224,671

 
217,298

 
212,956

 

 
4

Total deposits
 
247,195

 
248,225

 
250,847

 
243,702

 
239,062

 

 
3

Securitized debt obligations
 
18,649

 
19,649

 
18,665

 
20,010

 
17,087

 
(5
)
 
9

Other debt:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Federal funds purchased and securities loaned or sold under agreements to repurchase
 
384

 
553

 
656

 
576

 
767

 
(31
)
 
(50
)
Senior and subordinated notes
 
31,291

 
32,920

 
31,051

 
30,755

 
28,420

 
(5
)
 
10

Other borrowings
 
1,881

 
188

 
321

 
8,940

 
13,184

 
**

 
(86
)
Total other debt
 
33,556

 
33,661

 
32,028

 
40,271

 
42,371

 

 
(21
)
Other liabilities
 
12,480

 
12,078

 
11,761

 
12,567

 
12,427

 
3

 

Total liabilities
 
312,271

 
314,063

 
313,654

 
316,963

 
311,248

 
(1
)
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stockholders equity:
 
 
 
 
 
 
 
 
 
 
 

 
 
Preferred stock
 
0

 
0

 
0

 
0

 
0

 

 

Common stock
 
7

 
7

 
7

 
7

 
7

 

 

Additional paid-in capital, net
 
31,978

 
31,868

 
31,779

 
31,656

 
31,526

 

 
1

Retained earnings
 
34,883

 
33,626

 
31,996

 
30,700

 
31,946

 
4

 
9

Accumulated other comprehensive loss
 
(1,877
)
 
(1,793
)
 
(1,599
)
 
(926
)
 
(622
)
 
5

 
**

Treasury stock, at cost
 
(14,353
)
 
(13,782
)
 
(12,980
)
 
(12,707
)
 
(12,703
)
 
4

 
13

Total stockholders equity
 
50,638

 
49,926

 
49,203

 
48,730

 
50,154

 
1

 
1

Total liabilities and stockholders equity
 
$
362,909

 
$
363,989

 
$
362,857

 
$
365,693

 
$
361,402

 

 


6



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1) 
Total net revenue was reduced by $305 million in Q3 2018, $309 million in Q2 2018, $335 million in Q1 2018, $377 million in Q4 2017 and $356 million in Q3 2017 for the estimated uncollectible amount of billed finance charges and fees and related losses.
(2) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(3) 
Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(4) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(5) 
Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(6) 
Return on average tangible assets is a non-GAAP measure calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(7) 
Return on average common equity is calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.
(8) 
Return on average tangible common equity (“ROTCE”) is a non-GAAP measure calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Our calculation of ROTCE may not be comparable to similarly-titled measures reported by other companies. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(9) 
Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(10) 
Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period. We also provide an adjusted operating efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(11) 
Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(12) 
Capital ratios as of the end of Q3 2018 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.
(13) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
**
Not meaningful.

7



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
 
 
2018 Q3
 
2018 Q2
 
2017 Q3
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions, except as noted)
 
 
 
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
238,150

 
$
6,247

 
10.49
%
 
$
242,043

 
$
5,989

 
9.90
%
 
$
247,022

 
$
5,960

 
9.65
%
Investment securities
 
83,894

 
593

 
2.83

 
79,829

 
539

 
2.70

 
69,302

 
431

 
2.49

Cash equivalents and other
 
8,228

 
55

 
2.66

 
11,623

 
68

 
2.34

 
5,691

 
29

 
2.04

Total interest-earning assets
 
$
330,272

 
$
6,895

 
8.35

 
$
333,495

 
$
6,596

 
7.91

 
$
322,015

 
$
6,420

 
7.97

Interest-bearing liabilities:
 
 
 
 
 


 
 
 
 
 
 
 
 
 
 
 


Interest-bearing deposits
 
$
221,431

 
$
681

 
1.23

 
$
223,079

 
$
622

 
1.12

 
$
213,137

 
$
410

 
0.77

Securitized debt obligations
 
18,917

 
127

 
2.68

 
19,147

 
124

 
2.59

 
17,598

 
85

 
1.93

Senior and subordinated notes
 
31,660

 
288

 
3.63

 
32,250

 
289

 
3.58

 
28,753

 
194

 
2.70

Other borrowings and liabilities
 
3,084

 
13

 
1.67

 
4,132

 
10

 
0.97

 
9,320

 
31

 
1.33

Total interest-bearing liabilities
 
$
275,092

 
$
1,109

 
1.62

 
$
278,608

 
$
1,045

 
1.50

 
$
268,808

 
$
720

 
1.07

Net interest income/spread
 
 
 
$
5,786

 
6.73

 
 
 
$
5,551

 
6.41

 
 
 
$
5,700

 
6.90

Impact of non-interest-bearing funding
 
 
 
 
 
0.28

 
 
 
 
 
0.25

 
 
 
 
 
0.18

Net interest margin
 
 
 
 
 
7.01
%
 
 
 
 
 
6.66
%
 
 
 
 
 
7.08
%
 
 
Nine Months Ended September 30,
 
 
2018
 
2017
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions, except as noted)
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
243,653

 
$
18,370

 
10.05
%
 
$
244,097

 
$
17,255

 
9.43
%
Investment securities
 
77,819

 
1,584

 
2.71

 
68,862

 
1,280

 
2.48

Cash equivalents and other
 
9,846

 
174

 
2.36

 
6,538

 
83

 
1.69

Total interest-earning assets
 
$
331,318

 
$
20,128

 
8.10

 
$
319,497

 
$
18,618

 
7.77

Interest-bearing liabilities:
 
 
 
 
 


 
 
 
 
 
 
Interest-bearing deposits
 
$
221,400

 
$
1,842

 
1.11

 
$
213,508

 
$
1,145

 
0.72

Securitized debt obligations
 
19,251

 
358

 
2.46

 
17,726

 
236

 
1.78

Senior and subordinated notes
 
31,452

 
828

 
3.51

 
27,140

 
522

 
2.56

Other borrowings and liabilities
 
4,674

 
45

 
1.28

 
8,434

 
68

 
1.08

Total interest-bearing liabilities
 
$
276,777

 
$
3,073

 
1.49

 
$
266,808

 
$
1,971

 
0.98

Net interest income/spread
 
 
 
$
17,055

 
6.61

 
 
 
$
16,647

 
6.79

Impact of non-interest-bearing funding
 
 
 
 
 
0.25

 
 
 
 
 
0.16

Net interest margin
 
 
 
 
 
6.86
%
 
 
 
 
 
6.95
%
__________
(1) 
Interest income and interest expense and the calculation of average yields on interest-earning assets and average rates on interest-bearing liabilities include the impact of hedge accounting. In the first quarter of 2018, we adopted Accounting Standard Update No. 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities. As a result, interest income and interest expense amounts shown above include $2 million and $10 million for Q3 2018, and $1 million and $36 million for the nine months ended September 30, 2018, respectively, related to hedge ineffectiveness that was previously included in other non-interest income.

8



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
(Dollars in millions, except as noted)
 
2018
Q3
 
2018
Q2
 
2018
Q1
 
2017
Q4
 
2017
Q3
 
2018
Q2
 
2017
Q3
 
2018
 
2017
 
2018 vs.
2017
Loans Held for Investment (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
101,564

 
$
100,714

 
$
98,535

 
$
105,293

 
$
99,981

 
1
 %
 
2
 %
 
$
101,564

 
$
99,981

 
2
 %
   International card businesses
 
9,121

 
9,063

 
9,041

 
9,469

 
9,149

 
1

 

 
9,121

 
9,149

 

Total credit card
 
110,685

 
109,777

 
107,576

 
114,762

 
109,130

 
1

 
1

 
110,685

 
109,130

 
1

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
56,422

 
55,781

 
54,811

 
53,991

 
53,290

 
1

 
6

 
56,422

 
53,290

 
6

   Home loan(1)
 

 

 
16,630

 
17,633

 
18,820

 
**

 
**

 

 
18,820

 
**

   Retail banking
 
2,907

 
2,946

 
3,233

 
3,454

 
3,454

 
(1
)
 
(16
)
 
2,907

 
3,454

 
(16
)
Total consumer banking
 
59,329

 
58,727

 
74,674

 
75,078

 
75,564

 
1

 
(21
)
 
59,329

 
75,564

 
(21
)
Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
29,064

 
28,292

 
27,360

 
26,150

 
27,944

 
3

 
4

 
29,064

 
27,944

 
4

   Commercial and industrial
 
39,325

 
38,948

 
38,208

 
38,025

 
39,306

 
1

 

 
39,325

 
39,306

 

Total commercial lending
 
68,389

 
67,240

 
65,568

 
64,175

 
67,250

 
2

 
2

 
68,389

 
67,250

 
2

   Small-ticket commercial real estate
 
358

 
369

 
385

 
400

 
420

 
(3
)
 
(15
)
 
358

 
420

 
(15
)
Total commercial banking
 
68,747

 
67,609

 
65,953

 
64,575

 
67,670

 
2

 
2

 
68,747

 
67,670

 
2

Other loans
 

 
11

 
53

 
58

 
58

 
**

 
**

 

 
58

 
**

Total loans held for investment
 
$
238,761

 
$
236,124

 
$
248,256

 
$
254,473

 
$
252,422

 
1

 
(5
)
 
$
238,761

 
$
252,422

 
(5
)
Loans Held for Investment (Average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Domestic credit card
 
$
100,566

 
$
98,895

 
$
100,450

 
$
101,087

 
$
93,729

 
2
 %
 
7
 %
 
$
99,970

 
$
92,847

 
8
 %
   International card businesses
 
8,944

 
8,998

 
9,052

 
8,942

 
8,816

 
(1
)
 
1

 
8,998

 
8,411

 
7

Total credit card
 
109,510

 
107,893

 
109,502

 
110,029

 
102,545

 
1

 
7

 
108,968

 
101,258

 
8

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
56,297

 
55,298

 
54,344

 
53,747

 
52,615

 
2

 
7

 
55,320

 
50,711

 
9

   Home loan(1)
 

 
8,098

 
17,224

 
18,109

 
19,302

 
**

 
**

 
8,377

 
20,211

 
(59
)
   Retail banking
 
2,923

 
3,084

 
3,429

 
3,433

 
3,446

 
(5
)
 
(15
)
 
3,144

 
3,473

 
(9
)
Total consumer banking
 
59,220

 
66,480

 
74,997

 
75,289

 
75,363

 
(11
)
 
(21
)
 
66,841

 
74,395

 
(10
)
Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
28,354

 
27,302

 
26,542

 
27,770

 
27,703

 
4

 
2

 
27,406

 
27,235

 
1

   Commercial and industrial
 
39,318

 
38,686

 
38,246

 
39,020

 
39,723

 
2

 
(1
)
 
38,754

 
39,804

 
(3
)
Total commercial lending
 
67,672

 
65,988

 
64,788

 
66,790

 
67,426

 
3

 

 
66,160

 
67,039

 
(1
)
   Small-ticket commercial real estate
 
364

 
376

 
393

 
410

 
433

 
(3
)
 
(16
)
 
378

 
453

 
(17
)
Total commercial banking
 
68,036

 
66,364

 
65,181

 
67,200

 
67,859

 
3

 

 
66,538

 
67,492

 
(1
)
Other loans
 

 
21

 
46

 
48

 
55

 
**

 
**

 
22

 
60

 
(63
)
Total average loans held for investment
 
$
236,766

 
$
240,758

 
$
249,726

 
$
252,566

 
$
245,822

 
(2
)
 
(4
)
 
$
242,369

 
$
243,205

 


9



 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
(Dollars in millions, except as noted)
 
2018
Q3
 
2018
Q2
 
2018
Q1
 
2017
Q4
 
2017
Q3
 
2018
Q2
 
2017
Q3
 
2018
 
2017
 
2018 vs.
2017
Net Charge-Off (Recovery) Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card(2)
 
4.35
%
 
4.72
 %
 
5.26
 %
 
5.08
 %
 
4.64
 %
 
(37
)bps
 
(29
)bps
 
4.78
 %
 
4.96
%
 
(18
)bps
   International card businesses
 
1.92

 
4.14

 
2.49

 
3.92

 
3.08

 
(222
)
 
(116
)
 
2.85

 
3.60

 
(75
)
Total credit card(2)
 
4.15

 
4.67

 
5.03

 
4.99

 
4.51

 
(52
)
 
(36
)
 
4.62

 
4.85

 
(23
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
1.73

 
1.32

 
1.53

 
2.12

 
1.96

 
41

 
(23
)
 
1.53

 
1.77

 
(24
)
   Home loan(1)
 

 

 
(0.03
)
 
0.23

 
0.02

 
**

 
**

 
(0.02
)
 
0.03

 
**

   Retail banking
 
2.62

 
2.07

 
1.89

 
1.94

 
2.10

 
55

 
52

 
2.18

 
1.91

 
27

Total consumer banking
 
1.77

 
1.19

 
1.19

 
1.66

 
1.47

 
58

 
30

 
1.36

 
1.30

 
6

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
0.04

 

 

 
(0.01
)
 
(0.01
)
 
4

 
5

 
0.01

 
0.01

 

   Commercial and industrial
 
0.25

 
(0.07
)
 
0.20

 
1.47

 
1.64

 
32

 
(139
)
 
0.13

 
1.07

 
(94
)
Total commercial lending
 
0.16

 
(0.04
)
 
0.12

 
0.86

 
0.97

 
20

 
(81
)
 
0.08

 
0.64

 
(56
)
   Small-ticket commercial real estate
 
0.56

 
(0.40
)
 
(0.18
)
 
(0.05
)
 
0.12

 
96

 
44

 
(0.02
)
 
0.33

 
(35
)
Total commercial banking
 
0.16

 
(0.04
)
 
0.11

 
0.85

 
0.96

 
20

 
(80
)
 
0.08

 
0.64

 
(56
)
Total net charge-offs
 
2.41

 
2.42

 
2.59

 
2.89

 
2.61

 
(1
)
 
(20
)
 
2.48

 
2.60

 
(12
)
30+ Day Performing Delinquency Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
3.80
%
 
3.32
 %
 
3.57
 %
 
4.01
 %
 
3.94
 %
 
48
bps
 
(14
)bps
 
3.80
 %
 
3.94
%
 
(14
)bps
   International card businesses
 
3.55

 
3.39

 
3.62

 
3.64

 
3.54

 
16

 
1

 
3.55

 
3.54

 
1

Total credit card
 
3.78

 
3.32

 
3.58

 
3.98

 
3.91

 
46

 
(13
)
 
3.78

 
3.91

 
(13
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
6.27

 
5.57

 
5.15

 
6.51

 
5.71

 
70

 
56

 
6.27

 
5.71

 
56

   Home loan(1)
 

 

 
0.20

 
0.20

 
0.17

 
**

 
**

 

 
0.17

 
**

   Retail banking
 
0.80

 
0.84

 
0.75

 
0.76

 
0.73

 
(4
)
 
7

 
0.80

 
0.73

 
7

Total consumer banking
 
6.01

 
5.33

 
3.86

 
4.76

 
4.10

 
68

 
191

 
6.01

 
4.10

 
191

Nonperforming Loans and Nonperforming Assets Rates(3)(4)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   International card businesses
 
0.22
%
 
0.22
 %
 
0.25
 %
 
0.25
 %
 
0.28
 %
 

 
(6
)bps
 
0.22
 %
 
0.28
%
 
(6
)bps
Total credit card
 
0.02

 
0.02

 
0.02

 
0.02

 
0.02

 

 

 
0.02

 
0.02

 

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
0.70

 
0.55

 
0.50

 
0.70

 
0.65

 
15
bps
 
5

 
0.70

 
0.65

 
5

   Home loan(1)
 

 

 
0.86

 
1.00

 
0.84

 
**

 
**

 

 
0.84

 
**

   Retail banking
 
1.13

 
1.15

 
1.04

 
1.00

 
0.97

 
(2
)
 
16

 
1.13

 
0.97

 
16

Total consumer banking
 
0.72

 
0.58

 
0.61

 
0.78

 
0.71

 
14

 
1

 
0.72

 
0.71

 
1

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
0.13

 
0.01

 
0.01

 
0.15

 
0.23

 
12

 
(10
)
 
0.13

 
0.23

 
(10
)
   Commercial and industrial
 
0.55

 
0.57

 
0.78

 
0.63

 
1.82

 
(2
)
 
(127
)
 
0.55

 
1.82

 
(127
)
Total commercial lending
 
0.37

 
0.33

 
0.46

 
0.43

 
1.16

 
4

 
(79
)
 
0.37

 
1.16

 
(79
)
   Small-ticket commercial real estate
 
1.65

 
1.18

 
1.46

 
1.65

 
1.59

 
47

 
6

 
1.65

 
1.59

 
6

Total commercial banking
 
0.38

 
0.34

 
0.47

 
0.44

 
1.16

 
4

 
(78
)
 
0.38

 
1.16

 
(78
)
Total nonperforming loans
 
0.30

 
0.25

 
0.32

 
0.35

 
0.54

 
5

 
(24
)
 
0.30

 
0.54

 
(24
)
Total nonperforming assets
 
0.33

 
0.30

 
0.35

 
0.41

 
0.60

 
3

 
(27
)
 
0.33

 
0.60

 
(27
)

10



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
 
 
Three Months Ended September 30, 2018
 
 
Credit Card
 
Consumer Banking
 
 
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Other
 
Total
Allowance for loan and lease losses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of June 30, 2018
 
$
5,260

 
$
364

 
$
5,624

 
$
1,060

 
$
60

 
$
1,120

 
$
624

 

 
$
7,368

Charge-offs
 
(1,403
)
 
(125
)
 
(1,528
)
 
(447
)
 
(22
)
 
(469
)
 
(48
)
 
$
1

 
(2,044
)
Recoveries
 
309

 
82

 
391

 
204

 
3

 
207

 
21

 

 
619

Net charge-offs
 
(1,094
)
 
(43
)
 
(1,137
)
 
(243
)
 
(19
)
 
(262
)
 
(27
)
 
1

 
(1,425
)
Provision (benefit) for loan and lease losses
 
950

 
81

 
1,031

 
168

 
17

 
185

 
60

 
(1
)
 
1,275

Allowance build (release) for loan and lease losses
 
(144
)
 
38

 
(106
)
 
(75
)
 
(2
)
 
(77
)
 
33

 

 
(150
)
Other changes(5)
 

 
2

 
2

 

 

 

 
(1
)
 

 
1

Balance as of September 30, 2018
 
5,116

 
404

 
5,520

 
985

 
58

 
1,043

 
656

 

 
7,219

Reserve for unfunded lending commitments:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of June 30, 2018
 

 

 

 

 
5

 
5

 
112

 

 
117

Benefit for losses on unfunded lending commitments
 

 

 

 

 
(1
)
 
(1
)
 
(6
)
 

 
(7
)
Balance as of September 30, 2018
 

 

 

 

 
4

 
4

 
106

 

 
110

Combined allowance and reserve as of September 30, 2018
 
$
5,116

 
$
404

 
$
5,520

 
$
985

 
$
62

 
$
1,047

 
$
762

 
$

 
$
7,329

 
 
Nine Months Ended September 30, 2018
 
 
Credit Card
 
Consumer Banking
 
 
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Home
Loan
(1)
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Other(1)
 
Total
Allowance for loan and lease losses:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2017
 
$
5,273

 
$
375

 
$
5,648

 
$
1,119

 
$
58

 
$
65

 
$
1,242

 
$
611

 
$
1

 
$
7,502

Charge-offs
 
(4,649
)
 
(383
)
 
(5,032
)
 
(1,250
)
 

 
(64
)
 
(1,314
)
 
(76
)
 
(7
)
 
(6,429
)
Recoveries
 
1,068

 
190

 
1,258

 
617

 
1

 
13

 
631

 
37

 
1

 
1,927

Net charge-offs
 
(3,581
)
 
(193
)
 
(3,774
)
 
(633
)
 
1

 
(51
)
 
(683
)
 
(39
)
 
(6
)
 
(4,502
)
Provision (benefit) for loan and lease losses
 
3,424

 
234

 
3,658

 
499

 
(6
)
 
45

 
538

 
85

 
(49
)
 
4,232

Allowance build (release) for loan and lease losses
 
(157
)
 
41

 
(116
)
 
(134
)
 
(5
)
 
(6
)
 
(145
)
 
46

 
(55
)
 
(270
)
Other changes(1)(5)
 

 
(12
)
 
(12
)
 

 
(53
)
 
(1
)
 
(54
)
 
(1
)
 
54

 
(13
)
Balance as of September 30, 2018
 
5,116

 
404

 
5,520

 
985

 

 
58

 
1,043

 
656

 

 
7,219

Reserve for unfunded lending commitments:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2017
 

 

 

 

 

 
7

 
7

 
117

 

 
124

Benefit for losses on unfunded lending commitments
 

 

 

 

 

 
(3
)
 
(3
)
 
(11
)
 

 
(14
)
Balance as of September 30, 2018
 

 

 

 

 

 
4

 
4

 
106

 

 
110

Combined allowance and reserve as of September 30, 2018
 
$
5,116

 
$
404

 
$
5,520

 
$
985

 
$

 
$
62

 
$
1,047

 
$
762

 
$

 
$
7,329


11



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial Summary—Business Segment Results
 
 
Three Months Ended September 30, 2018
 
Nine Months Ended September 30, 2018
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)(7)
 
Other(6)(7)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)(7)
 
Other(6)(7)
 
Total
Net interest income
 
$
3,596

 
$
1,636

 
$
539

 
$
15

 
$
5,786

 
$
10,550

 
$
4,860

 
$
1,624

 
$
21

 
$
17,055

Non-interest income
 
893

 
155

 
189

 
(61
)
 
1,176

 
2,634

 
504

 
585

 
285

 
4,008

Total net revenue (loss)
 
4,489

 
1,791

 
728

 
(46
)
 
6,962

 
13,184

 
5,364

 
2,209

 
306

 
21,063

Provision (benefit) for credit losses
 
1,031

 
184

 
54

 
(1
)
 
1,268

 
3,658

 
535

 
74

 
(49
)
 
4,218

Non-interest expense
 
2,103

 
979

 
408

 
283

 
3,773

 
6,046

 
2,942

 
1,220

 
562

 
10,770

Income (loss) from continuing operations before income taxes
 
1,355

 
628

 
266

 
(328
)
 
1,921

 
3,480

 
1,887

 
915

 
(207
)
 
6,075

Income tax provision (benefit)
 
315

 
146

 
62

 
(103
)
 
420

 
810

 
440

 
213

 
(149
)
 
1,314

Income (loss) from continuing operations, net of tax
 
$
1,040

 
$
482

 
$
204

 
$
(225
)
 
$
1,501

 
$
2,670

 
$
1,447

 
$
702

 
$
(58
)
 
$
4,761

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended June 30, 2018
 
 
 
 
 
 
 
 
 
 
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)(7)
 
Other(6)(7)
 
Total
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,396

 
$
1,609

 
$
549

 
$
(3
)
 
$
5,551

 
 
 
 
 
 
 
 
 
 
Non-interest income
 
884

 
175

 
209

 
373

 
1,641

 
 
 
 
 
 
 
 
 
 
Total net revenue
 
4,280

 
1,784

 
758

 
370

 
7,192

 
 
 
 
 
 
 
 
 
 
Provision (benefit) for credit losses
 
1,171

 
118

 
34

 
(47
)
 
1,276

 
 
 
 
 
 
 
 
 
 
Non-interest expense
 
1,904

 
963

 
409

 
148

 
3,424

 
 
 
 
 
 
 
 
 
 
Income from continuing operations before income taxes
 
1,205

 
703

 
315

 
269

 
2,492

 
 
 
 
 
 
 
 
 
 
Income tax provision
 
282

 
164

 
73

 
56

 
575

 
 
 
 
 
 
 
 
 
 
Income from continuing operations, net of tax
 
$
923

 
$
539

 
$
242

 
$
213

 
$
1,917

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2017
 
Nine Months Ended September 30, 2017
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)
 
Other(6)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)
 
Other(6)
 
Total
Net interest income
 
$
3,440

 
$
1,649

 
$
560

 
$
51

 
$
5,700

 
$
10,080

 
$
4,744

 
$
1,695

 
$
128

 
$
16,647

Non-interest income
 
865

 
192

 
179

 
49

 
1,285

 
2,478

 
570

 
520

 
9

 
3,577

Total net revenue
 
4,305

 
1,841

 
739

 
100

 
6,985

 
12,558

 
5,314

 
2,215

 
137

 
20,224

Provision for credit losses
 
1,466

 
293

 
63

 
11

 
1,833

 
4,580

 
840

 
201

 
4

 
5,625

Non-interest expense
 
1,961

 
1,051

 
394

 
161

 
3,567

 
5,808

 
3,152

 
1,166

 
289

 
10,415

Income (loss) from continuing operations before income taxes
 
878

 
497

 
282

 
(72
)
 
1,585

 
2,170

 
1,322

 
848

 
(156
)
 
4,184

Income tax provision (benefit)
 
306

 
181

 
103

 
(142
)
 
448

 
774

 
482

 
310

 
(361
)
 
1,205

Income from continuing operations, net of tax
 
$
572

 
$
316

 
$
179

 
$
70

 
$
1,137

 
$
1,396

 
$
840

 
$
538

 
$
205

 
$
2,979

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

12



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Credit Card Business
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
 
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 
 
 
 
 
2018 vs.
(Dollars in millions, except as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Credit Card
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,596

 
$
3,396

 
$
3,558

 
$
3,568

 
$
3,440

 
6
 %

5
 %
 
$
10,550

 
$
10,080

 
5
 %
Non-interest income
 
893

 
884

 
857

 
847

 
865

 
1

 
3

 
2,634

 
2,478

 
6

Total net revenue
 
4,489

 
4,280

 
4,415

 
4,415

 
4,305

 
5

 
4

 
13,184

 
12,558

 
5

Provision for credit losses
 
1,031

 
1,171

 
1,456

 
1,486

 
1,466

 
(12
)
 
(30
)
 
3,658

 
4,580

 
(20
)
Non-interest expense
 
2,103

 
1,904

 
2,039

 
2,108

 
1,961

 
10

 
7

 
6,046

 
5,808

 
4

Income from continuing operations before income taxes
 
1,355

 
1,205

 
920

 
821

 
878

 
12

 
54

 
3,480

 
2,170

 
60

Income tax provision
 
315

 
282

 
213

 
297

 
306

 
12

 
3

 
810

 
774

 
5

Income from continuing operations, net of tax
 
$
1,040

 
$
923

 
$
707

 
$
524

 
$
572

 
13


82

 
$
2,670

 
$
1,396

 
91

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
110,685

 
$
109,777

 
$
107,576

 
$
114,762

 
$
109,130

 
1

 
1

 
$
110,685

 
$
109,130

 
1

Average loans held for investment
 
109,510

 
107,893

 
109,502

 
110,029

 
102,545

 
1

 
7

 
108,968

 
101,258

 
8

Average yield on loans held for investment(8)
 
15.79
%

15.06
%
 
15.24
%
 
15.13
%
 
15.58
%

73
bps

21
bps
 
15.37
%
 
15.24
%
 
13
bps
Total net revenue margin(9)
 
16.40

 
15.87

 
16.13

 
16.05

 
16.79

 
53

 
(39
)
 
16.13

 
16.54

 
(41
)
Net charge-off rate(2)
 
4.15

 
4.67

 
5.03

 
4.99

 
4.51

 
(52
)
 
(36
)
 
4.62

 
4.85

 
(23
)
30+ day performing delinquency rate
 
3.78

 
3.32

 
3.58

 
3.98

 
3.91

 
46

 
(13
)
 
3.78

 
3.91

 
(13
)
30+ day delinquency rate
 
3.80

 
3.33

 
3.59

 
3.99

 
3.92

 
47

 
(12
)
 
3.80

 
3.92

 
(12
)
Nonperforming loan rate(3)
 
0.02

 
0.02

 
0.02

 
0.02

 
0.02

 

 

 
0.02

 
0.02

 

Purchase volume(10)
 
$
97,469

 
$
97,392

 
$
86,545

 
$
95,659

 
$
84,505

 

 
15
 %
 
$
281,406

 
$
240,781

 
17
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

13



 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
 
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 
 
 
 
 
2018 vs.
(Dollars in millions, except as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Domestic Card
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
3,280

 
$
3,108

 
$
3,229

 
$
3,268

 
$
3,132

 
6
 %

5
 %
 
$
9,617

 
$
9,236

 
4
 %
Non-interest income
 
819

 
818

 
774

 
781

 
787

 

 
4

 
2,411

 
2,288

 
5

Total net revenue
 
4,099

 
3,926

 
4,003

 
4,049

 
3,919

 
4

 
5

 
12,028

 
11,524

 
4

Provision for credit losses
 
950

 
1,094

 
1,380

 
1,402

 
1,417

 
(13
)
 
(33
)
 
3,424

 
4,381

 
(22
)
Non-interest expense
 
1,890

 
1,683

 
1,832

 
1,880

 
1,754

 
12

 
8

 
5,405

 
5,198

 
4

Income from continuing operations before income taxes
 
1,259

 
1,149

 
791

 
767

 
748

 
10

 
68

 
3,199

 
1,945

 
64

Income tax provision
 
293

 
268

 
184

 
280

 
273

 
9

 
7

 
745

 
710

 
5

Income from continuing operations, net of tax
 
$
966

 
$
881

 
$
607

 
$
487

 
$
475

 
10

 
103

 
$
2,454

 
$
1,235

 
99

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
101,564

 
$
100,714

 
$
98,535

 
$
105,293

 
$
99,981

 
1


2

 
$
101,564

 
$
99,981

 
2

Average loans held for investment
 
100,566

 
98,895

 
100,450

 
101,087

 
93,729

 
2

 
7

 
99,970

 
92,847

 
8

Average yield on loans held for investment(8)
 
15.73
%

15.05
%
 
15.10
%
 
15.08
%
 
15.51
%

68
bps

22
bps
 
15.29
%
 
15.20
%
 
9
bps
Total net revenue margin(9)
 
16.30

 
15.88

 
15.94

 
16.03

 
16.72

 
42

 
(42
)
 
16.04

 
16.55

 
(51
)
Net charge-off rate(2)
 
4.35

 
4.72

 
5.26

 
5.08

 
4.64

 
(37
)
 
(29
)
 
4.78

 
4.96

 
(18
)
30+ day delinquency rate
 
3.80

 
3.32

 
3.57

 
4.01

 
3.94

 
48

 
(14
)
 
3.80

 
3.94

 
(14
)
Purchase volume(10)
 
$
89,205

 
$
88,941

 
$
79,194

 
$
87,287

 
$
76,806

 


16
 %
 
$
257,340

 
$
219,537

 
17
 %
Refreshed FICO scores:(11)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
67
%
 
68
%
 
66
%
 
66
%
 
65
%
 
(1
)%
 
2

 
67
%
 
65
%
 
2

660 or below
 
33

 
32

 
34

 
34

 
35

 
1

 
(2
)
 
33

 
35

 
(2
)
Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 
 
100
%
 
100
%
 
 

14



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Consumer Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
 
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 
 
 
 
 
2018 vs.
(Dollars in millions, except as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Consumer Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
1,636

 
$
1,609

 
$
1,615

 
$
1,636

 
$
1,649

 
2
 %
 
(1
)%
 
$
4,860

 
$
4,744

 
2
 %
Non-interest income
 
155

 
175

 
174

 
179

 
192

 
(11
)
 
(19
)
 
504

 
570

 
(12
)
Total net revenue
 
1,791

 
1,784

 
1,789

 
1,815

 
1,841

 

 
(3
)
 
5,364

 
5,314

 
1

Provision for credit losses
 
184

 
118

 
233

 
340

 
293

 
56

 
(37
)
 
535

 
840

 
(36
)
Non-interest expense
 
979

 
963

 
1,000

 
1,081

 
1,051

 
2

 
(7
)
 
2,942

 
3,152

 
(7
)
Income from continuing operations before income taxes
 
628

 
703

 
556

 
394

 
497

 
(11
)
 
26

 
1,887

 
1,322

 
43

Income tax provision
 
146

 
164

 
130

 
144

 
181

 
(11
)
 
(19
)
 
440

 
482

 
(9
)
Income from continuing operations, net of tax
 
$
482

 
$
539

 
$
426

 
$
250

 
$
316

 
(11
)
 
53

 
$
1,447

 
$
840

 
72

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment(1)
 
$
59,329

 
$
58,727

 
$
74,674

 
$
75,078

 
$
75,564

 
1

 
(21
)
 
$
59,329

 
$
75,564

 
(21
)
Average loans held for investment(1)
 
59,220

 
66,480

 
74,997

 
75,289

 
75,363

 
(11
)
 
(21
)
 
66,841

 
74,395

 
(10
)
Average yield on loans held for investment(8)
 
8.03
%

7.32
%
 
6.86
%
 
6.84
%
 
6.79
%

71
bps
 
124
bps
 
7.36
%
 
6.61
%
 
75
bps
Auto loan originations
 
$
6,643

 
$
6,994

 
$
6,707

 
$
6,215

 
$
7,043

 
(5
)%
 
(6
)%
 
$
20,345

 
$
21,521

 
(5
)%
Period-end deposits
 
196,635

 
194,962

 
193,073

 
185,842

 
184,719

 
1

 
6

 
196,635

 
184,719

 
6

Average deposits
 
194,687

 
193,278

 
187,785

 
184,799

 
185,072

 
1

 
5

 
191,942

 
185,336

 
4

Average deposits interest rate
 
1.00
%

0.88
%
 
0.80
%
 
0.69
%
 
0.62
%

12
bps
 
38
bps
 
0.89
%
 
0.60
%
 
29
bps
Net charge-off rate
 
1.77


1.19

 
1.19

 
1.66

 
1.47


58

 
30

 
1.36

 
1.30

 
6

30+ day performing delinquency rate
 
6.01

 
5.33

 
3.86

 
4.76

 
4.10

 
68

 
191

 
6.01

 
4.10

 
191

30+ day delinquency rate
 
6.61

 
5.80

 
4.27

 
5.34

 
4.61

 
81

 
200

 
6.61

 
4.61

 
200

Nonperforming loan rate(3)
 
0.72

 
0.58

 
0.61

 
0.78

 
0.71

 
14

 
1

 
0.72

 
0.71

 
1

Nonperforming asset rate(4)
 
0.82

 
0.73

 
0.70

 
0.91

 
0.88

 
9

 
(6
)
 
0.82

 
0.88

 
(6
)
Auto—At origination FICO scores:(12)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
50
%
 
50
%
 
51
%
 
51
%
 
51
%
 

 
(1
)%
 
50
%
 
51
%
 
(1
)%
621-660
 
19

 
19

 
18

 
18

 
18

 

 
1

 
19

 
18

 
1

620 or below
 
31

 
31

 
31

 
31

 
31

 

 

 
31

 
31

 

Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 
 
100
%
 
100
%
 
 

15



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Commercial Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
 
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 
 
 
 
 
2018 vs.
(Dollars in millions, except as noted)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Commercial Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
539

 
$
549

 
$
536

 
$
566

 
$
560

 
(2
)%
 
(4
)%
 
$
1,624

 
$
1,695

 
(4
)%
Non-interest income
 
189

 
209

 
187

 
188

 
179

 
(10
)
 
6

 
585

 
520

 
13

Total net revenue(6)(7)
 
728

 
758

 
723

 
754

 
739

 
(4
)
 
(1
)
 
2,209

 
2,215

 

Provision (benefit) for credit losses
 
54

 
34

 
(14
)
 
100

 
63

 
59

 
(14
)
 
74

 
201

 
(63
)
Non-interest expense
 
408

 
409

 
403

 
437

 
394

 

 
4

 
1,220

 
1,166

 
5

Income from continuing operations before income taxes
 
266

 
315

 
334

 
217

 
282

 
(16
)
 
(6
)
 
915

 
848

 
8

Income tax provision
 
62

 
73

 
78

 
79

 
103

 
(15
)
 
(40
)
 
213

 
310

 
(31
)
Income from continuing operations, net of tax
 
$
204

 
$
242

 
$
256

 
$
138

 
$
179

 
(16
)
 
14

 
$
702

 
$
538


30

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
68,747

 
$
67,609

 
$
65,953

 
$
64,575

 
$
67,670

 
2

 
2

 
$
68,747

 
$
67,670

 
2

Average loans held for investment
 
68,036

 
66,364

 
65,181

 
67,200

 
67,859

 
3

 

 
66,538

 
67,492

 
(1
)
Average yield on loans held for investment(6)(8)
 
4.55
%
 
4.43
 %
 
4.16
%
 
4.03
%
 
3.98
%
 
12
bps
 
57
bps
 
4.38
%
 
3.81
%
 
57
bps
Period-end deposits
 
$
30,474

 
$
31,078

 
$
34,449

 
$
33,938

 
$
32,783

 
(2
)%
 
(7
)%
 
$
30,474

 
$
32,783

 
(7
)%
Average deposits
 
31,061

 
32,951

 
34,057

 
34,117

 
33,197

 
(6
)
 
(6
)
 
32,679

 
33,890

 
(4
)
Average deposits interest rate
 
0.79
%
 
0.65
 %
 
0.52
%
 
0.46
%
 
0.42
%
 
14
bps
 
37
bps
 
0.65
%
 
0.37
%
 
28
bps
Net charge-off (recovery) rate
 
0.16

 
(0.04
)
 
0.11

 
0.85

 
0.96

 
20

 
(80
)
 
0.08

 
0.64

 
(56
)
Nonperforming loan rate(3)
 
0.38

 
0.34

 
0.47

 
0.44

 
1.16

 
4

 
(78
)
 
0.38

 
1.16

 
(78
)
Nonperforming asset rate(4)
 
0.41

 
0.37

 
0.49

 
0.52

 
1.22

 
4

 
(81
)
 
0.41

 
1.22

 
(81
)
Risk category:(13)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
$
65,926

 
$
64,923

 
$
62,773

 
$
61,162

 
$
63,501

 
2
 %
 
4
 %
 
$
65,926

 
$
63,501

 
4
 %
Criticized performing
 
2,204

 
2,088

 
2,432

 
2,649

 
2,878

 
6

 
(23
)
 
2,204

 
2,878

 
(23
)
Criticized nonperforming
 
259

 
229

 
309

 
284

 
788

 
13

 
(67
)
 
259

 
788

 
(67
)
PCI loans
 
358

 
369

 
439

 
480

 
503

 
(3
)
 
(29
)
 
358

 
503

 
(29
)
Total commercial loans
 
$
68,747

 
$
67,609

 
$
65,953

 
$
64,575

 
$
67,670

 
2

 
2

 
$
68,747

 
$
67,670

 
2

Risk category as a percentage of period-end loans held for investment:(13)
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
95.9
%
 
96.1
 %
 
95.1
%
 
94.7
%
 
93.8
%
 
(20
)bps
 
210
bps
 
95.9
%
 
93.8
%
 
210
bps
Criticized performing
 
3.2

 
3.1

 
3.7

 
4.1

 
4.3

 
10

 
(110
)
 
3.2

 
4.3

 
(110
)
Criticized nonperforming
 
0.4

 
0.3

 
0.5

 
0.4

 
1.2

 
10

 
(80
)
 
0.4

 
1.2

 
(80
)
PCI loans
 
0.5

 
0.5

 
0.7

 
0.8

 
0.7

 

 
(20
)
 
0.5

 
0.7

 
(20
)
Total commercial loans
 
100.0
%
 
100.0
 %
 
100.0
%
 
100.0
%
 
100.0
%
 

 

 
100.0
%
 
100.0
%
 


16



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Financial & Statistical Summary—Other and Total
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q3 vs.
 
Nine Months Ended September 30,
 
 
2018
 
2018
 
2018
 
2017
 
2017
 
2018
 
2017
 
 
 
 
 
2018 vs.
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q3
 
2018
 
2017
 
2017
Other(14)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
15

 
$
(3
)
 
$
9

 
$
43

 
$
51

 
**


(71
)%
 
$
21

 
$
128

 
(84
)%
Non-interest income
 
(61
)
 
373

 
(27
)
 
(14
)
 
49

 
**

 
**

 
285

 
9

 
**

Total net revenue (loss)(6)(7)
 
(46
)
 
370

 
(18
)
 
29

 
100

 
**

 
**

 
306

 
137

 
123

Provision (benefit) for credit losses
 
(1
)
 
(47
)
 
(1
)
 

 
11

 
(98
)%
 
**

 
(49
)
 
4

 
**

Non-interest expense(15)
 
283

 
148

 
131

 
153

 
161

 
91

 
76

 
562

 
289

 
94

Income (loss) from continuing operations before income taxes
 
(328
)
 
269

 
(148
)
 
(124
)
 
(72
)
 
**

 
**

 
(207
)
 
(156
)
 
33

Income tax provision (benefit)
 
(103
)
 
56

 
(102
)
 
1,650

 
(142
)
 
**

 
(27
)
 
(149
)
 
(361
)
 
(59
)
Income (loss) from continuing operations, net of tax
 
$
(225
)
 
$
213

 
$
(46
)
 
$
(1,774
)
 
$
70

 
**


**

 
$
(58
)
 
$
205

 
**

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 

 
$
11

 
$
53

 
$
58

 
$
58

 
**


**

 

 
$
58

 
**

Average loans held for investment
 

 
21

 
46

 
48

 
55

 
**

 
**

 
$
22

 
60

 
(63
)
Period-end deposits
 
$
20,086

 
22,185

 
23,325

 
23,922

 
21,560

 
(9
)
 
(7
)
 
20,086

 
21,560

 
(7
)
Average deposits
 
20,972

 
22,561

 
23,428

 
22,646

 
20,574

 
(7
)
 
2

 
22,311

 
20,090

 
11

Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,786

 
$
5,551

 
$
5,718

 
$
5,813

 
$
5,700

 
4
 %

2
 %
 
$
17,055

 
$
16,647

 
2
 %
Non-interest income
 
1,176

 
1,641

 
1,191

 
1,200

 
1,285

 
(28
)
 
(8
)
 
4,008

 
3,577

 
12

Total net revenue
 
6,962

 
7,192

 
6,909

 
7,013

 
6,985

 
(3
)
 

 
21,063

 
20,224

 
4

Provision for credit losses
 
1,268

 
1,276

 
1,674

 
1,926

 
1,833

 
(1
)
 
(31
)
 
4,218

 
5,625

 
(25
)
Non-interest expense
 
3,773

 
3,424

 
3,573

 
3,779

 
3,567

 
10

 
6

 
10,770

 
10,415

 
3

Income from continuing operations before income taxes
 
1,921

 
2,492

 
1,662

 
1,308

 
1,585

 
(23
)
 
21

 
6,075

 
4,184

 
45

Income tax provision
 
420

 
575

 
319

 
2,170

 
448

 
(27
)
 
(6
)
 
1,314

 
1,205

 
9

Income (loss) from continuing operations, net of tax
 
$
1,501

 
$
1,917

 
$
1,343

 
$
(862
)
 
$
1,137

 
(22
)

32

 
$
4,761

 
$
2,979

 
60

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
238,761

 
$
236,124

 
$
248,256

 
$
254,473

 
$
252,422

 
1


(5
)
 
$
238,761

 
$
252,422

 
(5
)
Average loans held for investment
 
236,766

 
240,758

 
249,726

 
252,566

 
245,822

 
(2
)
 
(4
)
 
242,369

 
243,205

 

Period-end deposits
 
247,195

 
248,225

 
250,847

 
243,702

 
239,062

 

 
3

 
247,195

 
239,062

 
3

Average deposits
 
246,720

 
248,790

 
245,270

 
241,562

 
238,843

 
(1
)
 
3

 
246,932

 
239,316

 
3


17



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)
(1) 
In the second quarter of 2018, we sold the substantial majority of our consumer home loan portfolio and the related servicing. We also transferred the remaining consumer home loan portfolio of $398 million to loans held for sale as of June 30, 2018. These actions resulted in a net gain of approximately $400 million in the second quarter of 2018, including a benefit for credit losses of $46 million, which was reflected in the Other category. In the third quarter of 2018, we sold substantially all of the remaining consumer home loan portfolio and recognized a net gain of $99 million in the Other category.
(2) 
In August 2018, we accelerated charge-off recognition for certain domestic credit card accounts where the cardholder is deceased. This acceleration led to a one-time increase in net charge-offs of approximately $32 million, increasing the net charge-off rate for total credit card and domestic credit card by approximately 12 basis points and 13 basis points, respectively, for the third quarter of 2018, and 4 basis points for both total credit card and domestic credit card for the first nine months of 2018.
(3) 
Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.
(4) 
Nonperforming assets consist of nonperforming loans, real estate owned (“REO”) and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, REO and other foreclosed assets.
(5) 
Represents foreign currency translation adjustments and the net impact of loan transfers and sales where applicable.
(6) 
Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate (21% and 35% for all periods presented in 2018 and 2017, respectively) and state taxes where applicable, with offsetting reductions to the Other category.
(7) 
In the first quarter of 2018, we made a change in how revenue is measured in our Commercial Banking business to include the tax benefits of losses on certain tax-advantaged investments. These tax benefits are included in revenue on a taxable-equivalent basis within our Commercial Banking business, with an offsetting reduction to the Other category. In addition, all revenue presented on a taxable-equivalent basis in our Commercial Banking business was impacted by the reduction of the federal tax rate set forth in the Tax Act. The net impact of the measurement change and the reduction of the federal tax rate was a decrease of $30 million and $86 million in revenue in our Commercial Banking business in the third quarter and first nine months of 2018, respectively, with an offsetting impact to the Other category.
(8) 
Average yield on loans held for investment is calculated based on annualized interest income for the period divided by average loans held for investment during the period for the respective loan category. Annualized interest income is computed based on the effective yield of the respective loan category and does not include any allocations, such as funds transfer pricing.
(9) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the respective loan category.
(10) 
Purchase volume consists of purchase transactions, net of returns, for the period, and excludes cash advance and balance transfer transactions.
(11) 
Percentages represent period-end loans held for investment in each credit score category. Domestic card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.
(12) 
Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(13) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(14) 
Charges for the impacts of the Tax Act of $1.77 billion were reflected in the Other category of our business segment results for Q4 2017. This amount was a reasonable estimate as of December 31, 2017, which may be adjusted during the measurement period ending no later than December 2018. The Tax Act refers to the Act to provide for reconciliation pursuant to titles II and V of the concurrent resolution on budget for fiscal year 2018 enacted on December 22, 2017.
(15) 
Includes charges incurred as a result of restructuring activities.
**
Not meaningful.

18



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1) 
 
 
Basel III Standardized Approach
(Dollars in millions, except as noted)
 
September 30,
2018
 
June 30,
2018
 
March 31,
2018
 
December 31,
2017
 
September 30,
2017
Regulatory Capital Metrics
 
 
 
 
 
 
 
 
 
 
Common equity excluding AOCI
 
$
48,154

 
$
47,359

 
$
46,441

 
$
45,296

 
$
46,415

Adjustments:
 
 
 
 
 
 
 
 
 
 
AOCI(2)(3)
 
(1,877
)
 
(1,793
)
 
(1,599
)
 
(808
)
 
(538
)
Goodwill, net of related deferred tax liabilities
 
(14,345
)
 
(14,368
)
 
(14,379
)
 
(14,380
)
 
(14,300
)
Intangible assets, net of related deferred tax liabilities(3)
 
(284
)
 
(328
)
 
(371
)
 
(330
)
 
(372
)
Other
 
817

 
735

 
620

 
258

 
93

Common equity Tier 1 capital
 
$
32,465

 
$
31,605

 
$
30,712

 
$
30,036

 
$
31,298

Tier 1 capital
 
$
36,826

 
$
35,965

 
$
35,073

 
$
34,396

 
$
35,657

Total capital(4)
 
43,946

 
43,082

 
42,259

 
41,962

 
43,272

Risk-weighted assets
 
288,678

 
285,223

 
291,346

 
292,225

 
292,041

Adjusted average assets(5)
 
346,297

 
349,222

 
347,287

 
348,424

 
340,579

Capital Ratios
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital(6)
 
11.2
%
 
11.1
%
 
10.5
%
 
10.3
%
 
10.7
%
Tier 1 capital(7)
 
12.8

 
12.6

 
12.0

 
11.8

 
12.2

Total capital(8)
 
15.2

 
15.1

 
14.5

 
14.4

 
14.8

Tier 1 leverage(5)
 
10.6

 
10.3

 
10.1

 
9.9

 
10.5

Tangible common equity (“TCE”)(9)
 
9.0

 
8.8

 
8.6

 
8.3

 
8.8











19



Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
 
 
2018
 
2018
 
2018
 
Nine Months Ended
 
 
Q3
 
Q2
 
Q1
 
September 30, 2018
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,786

 

 
$
5,786

 
$
5,551

 
$
26

 
$
5,577

 
$
5,718

 

 
$
5,718

 
$
17,055

 
$
26

 
$
17,081

Non-interest income
 
1,176

 
$
(155
)
 
1,021

 
1,641

 
(361
)
 
1,280

 
1,191

 
$
2

 
1,193

 
4,008

 
(514
)
 
3,494

Total net revenue
 
6,962

 
(155
)
 
6,807

 
7,192

 
(335
)
 
6,857

 
6,909

 
2

 
6,911

 
21,063

 
(488
)
 
20,575

Provision for credit losses
 
1,268

 
2

 
1,270

 
1,276

 
46

 
1,322

 
1,674

 

 
1,674

 
4,218

 
48

 
4,266

Non-interest expense
 
3,773

 
(186
)
 
3,587

 
3,424

 
(45
)
 
3,379

 
3,573

 
(17
)
 
3,556

 
10,770

 
(248
)
 
10,522

Income from continuing operations before income taxes
 
1,921

 
29

 
1,950

 
2,492

 
(336
)
 
2,156

 
1,662

 
19

 
1,681

 
6,075

 
(288
)
 
5,787

Income tax provision (benefit)
 
420

 
(33
)
 
387

 
575

 
(92
)
 
483

 
319

 
4

 
323

 
1,314

 
(121
)
 
1,193

Income from continuing operations, net of tax
 
1,501

 
62

 
1,563

 
1,917

 
(244
)
 
1,673

 
1,343

 
15

 
1,358

 
4,761

 
(167
)
 
4,594

Income (loss) from discontinued operations, net of tax
 
1

 

 
1

 
(11
)
 

 
(11
)
 
3

 

 
3

 
(7
)
 

 
(7
)
Net income
 
1,502

 
62

 
1,564

 
1,906

 
(244
)
 
1,662

 
1,346

 
15

 
1,361

 
4,754

 
(167
)
 
4,587

Dividends and undistributed earnings allocated to participating securities(11)
 
(9
)
 


(9
)
 
(12
)
 
2

 
(10
)
 
(10
)
 

 
(10
)
 
(32
)
 
1

 
(31
)
Preferred stock dividends
 
(53
)
 


(53
)
 
(80
)
 

 
(80
)
 
(52
)
 

 
(52
)
 
(185
)
 

 
(185
)
Net income available to common stockholders
 
$
1,440

 
$
62

 
$
1,502

 
$
1,814

 
$
(242
)
 
$
1,572

 
$
1,284

 
$
15

 
$
1,299

 
$
4,537

 
$
(166
)
 
$
4,371

Selected performance metrics:
 
 
 
 
 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(11)
 
$
2.99

 
$
0.13

 
$
3.12

 
$
3.71

 
$
(0.49
)
 
$
3.22

 
$
2.62

 
$
0.03

 
$
2.65

 
$
9.32

 
$
(0.34
)
 
$
8.98

Efficiency ratio
 
54.19
%
 
(149
)bps
 
52.70
%
 
47.61
%
 
167
bps
 
49.28
%
 
51.72
%
 
(27
)bps
 
51.45
%
 
51.13
%
 
1
bps
 
51.14
%
Operating efficiency ratio
 
46.95

 
(166
)
 
45.29

 
41.70

 
138

 
43.08

 
45.72

 
(26
)
 
45.46

 
44.76

 
(15
)
 
44.61


20



 
 
2017
 
2017
 
2017
 
Nine Months Ended
 
 
Q3
 
Q2
 
Q1
 
September 30, 2017
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,700

 

 
$
5,700

 
$
5,473

 

 
$
5,473

 
$
5,474

 
$
33

 
$
5,507

 
$
16,647

 
$
33

 
$
16,680

Non-interest income
 
1,285

 

 
1,285

 
1,231

 

 
1,231

 
1,061

 
37

 
1,098

 
3,577

 
37

 
3,614

Total net revenue
 
6,985

 

 
6,985

 
6,704

 

 
6,704

 
6,535

 
70

 
6,605

 
20,224

 
70

 
20,294

Provision for credit losses
 
1,833

 
$
(88
)
 
1,745

 
1,800

 

 
1,800

 
1,992

 

 
1,992

 
5,625

 
(88
)
 
5,537

Non-interest expense
 
3,567

 
(125
)
 
3,442

 
3,414

 
$
(12
)
 
3,402

 
3,434

 
(29
)
 
3,405

 
10,415

 
(166
)
 
10,249

Income from continuing operations before income taxes
 
1,585

 
213

 
1,798

 
1,490

 
12

 
1,502

 
1,109

 
99

 
1,208

 
4,184

 
324

 
4,508

Income tax provision (benefit)
 
448

 
79

 
527

 
443

 
4

 
447

 
314

 
(1
)
 
313

 
1,205

 
82

 
1,287

Income from continuing operations, net of tax
 
1,137

 
134

 
1,271

 
1,047

 
8

 
1,055

 
795

 
100

 
895

 
2,979

 
242

 
3,221

Income (loss) from discontinued operations, net of tax
 
(30
)
 

 
(30
)
 
(11
)
 

 
(11
)
 
15

 

 
15

 
(26
)
 

 
(26
)
Net income
 
1,107

 
134

 
1,241

 
1,036

 
8

 
1,044

 
810

 
100

 
910

 
2,953

 
242

 
3,195

Dividends and undistributed earnings allocated to participating securities(11)
 
(8
)
 

 
(8
)
 
(8
)
 

 
(8
)
 
(5
)
 

 
(5
)
 
(21
)
 

 
(21
)
Preferred stock dividends
 
(52
)
 

 
(52
)
 
(80
)
 

 
(80
)
 
(53
)
 

 
(53
)
 
(185
)
 

 
(185
)
Net income available to common stockholders
 
$
1,047

 
$
134

 
$
1,181

 
$
948

 
$
8

 
$
956

 
$
752

 
$
100

 
$
852

 
$
2,747

 
$
242

 
$
2,989

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(11)
 
$
2.14

 
$
0.28

 
$
2.42

 
$
1.94

 
$
0.02

 
$
1.96

 
$
1.54

 
$
0.21

 
$
1.75

 
$
5.63

 
$
0.49

 
$
6.12

Efficiency ratio
 
51.07
%
 
(179
)bps
 
49.28
%
 
50.92
%
 
(17
)bps
 
50.75
%
 
52.55
%
 
(100
)bps
 
51.55
%
 
51.50
%
 
(100
)bps
 
50.50
%
Operating efficiency ratio
 
45.64

 
(179
)
 
43.85

 
44.44

 
(18
)
 
44.26

 
46.49

 
(93
)
 
45.56

 
45.52

 
(98
)
 
44.54


21



Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of tangible common equity (“TCE”), tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics to be key financial performance measures that management uses in assessing capital adequacy and the level of returns generated. While these non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, our measures may not be comparable to similarly-titled measures reported by other companies. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
 
 
2018
 
2018
 
2018
 
2017
 
2017
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
Tangible Common Equity (Period-End)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
50,638

 
$
49,926

 
$
49,203

 
$
48,730

 
$
50,154

Goodwill and intangible assets(12)
 
(14,945
)
 
(15,013
)
 
(15,063
)
 
(15,106
)
 
(15,249
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
Tangible common equity
 
$
31,333

 
$
30,553

 
$
29,780

 
$
29,264

 
$
30,545

Tangible Common Equity (Average)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
50,768

 
$
49,827

 
$
49,031

 
$
50,710

 
$
50,176

Goodwill and intangible assets(12)
 
(14,982
)
 
(15,043
)
 
(15,092
)
 
(15,223
)
 
(15,277
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
Tangible common equity
 
$
31,426

 
$
30,424

 
$
29,579

 
$
31,127

 
$
30,539

Tangible Assets (Period-End)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
362,909

 
$
363,989

 
$
362,857

 
$
365,693

 
$
361,402

Goodwill and intangible assets(12)
 
(14,945
)
 
(15,013
)
 
(15,063
)
 
(15,106
)
 
(15,249
)
Tangible assets
 
$
347,964

 
$
348,976

 
$
347,794

 
$
350,587

 
$
346,153

Tangible Assets (Average)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
360,937

 
$
363,929

 
$
362,049

 
$
363,045

 
$
355,191

Goodwill and intangible assets(12)
 
(14,982
)
 
(15,043
)
 
(15,092
)
 
(15,223
)
 
(15,277
)
Tangible assets
 
$
345,955

 
$
348,886

 
$
346,957

 
$
347,822

 
$
339,914

__________
(1) 
Regulatory capital metrics and capital ratios as of September 30, 2018 are preliminary and therefore subject to change.
(2) 
Amounts presented are net of tax.
(3) 
Amounts based on transition provisions for regulatory capital deductions and adjustments of 80% for 2017 and 100% for 2018.
(4) 
Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(5) 
Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.
(6) 
Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.
(7) 
Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(8) 
Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.
(9) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.

22



(10) 
Adjustments for the following periods consist of:
 
 
2018
 
2018
 
2018
 
Nine Months Ended
 
2017
 
2017
 
2017
 
Nine Months Ended
(Dollars in millions)
 
Q3
 
Q2
 
Q1
 
September 30, 2018
 
Q3
 
Q2
 
Q1
 
September 30, 2017
Net gains on the sales of exited businesses
 
$
(141
)
 
$
(400
)
 

 
$
(541
)
 

 

 

 

Legal reserve build
 
170

 

 

 
170

 

 

 

 

Restructuring charges
 

 
15

 
$
19

 
34

 
$
108

 

 

 
$
108

U.K. Payment Protection Insurance customer refund reserve (“U.K. PPI Reserve”)
 

 
49

 

 
49

 

 

 
$
99

 
99

Charges related to the Cabela’s acquisition
 

 

 

 

 
105

 
$
12

 

 
117

Total
 
29

 
(336
)
 
19

 
(288
)
 
213

 
12

 
99

 
324

Income tax provision (benefit)
 
(33
)
 
(92
)
 
4

 
(121
)
 
79

 
4

 
(1
)
 
82

Net income
 
$
62

 
$
(244
)
 
$
15

 
$
(167
)
 
$
134

 
$
8

 
$
100

 
$
242

(11) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total.
(12) 
Includes impact of related deferred taxes.



23