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EX-99.1 - EXHIBIT 99.1 - CAPITAL ONE FINANCIAL CORPq12018earningsrelease-ex991.htm
8-K - 8-K - CAPITAL ONE FINANCIAL CORPq12018earningsrelease8-k.htm


Exhibit 99.2

Capital One Financial Corporation
Financial Supplement(1)(2) 
First Quarter 2018
Table of Contents

Capital One Financial Corporation Consolidated Results
Page
 
Table 1:
Financial Summary—Consolidated
 
Table 2:
Selected Metrics—Consolidated
 
Table 3:
Consolidated Statements of Income
 
Table 4:
Consolidated Balance Sheets
 
Table 5:
Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)
 
Table 6:
Average Balances, Net Interest Income and Net Interest Margin
 
Table 7:
Loan Information and Performance Statistics
 
Table 8:
Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
Business Segment Results
 
 
Table 9:
Financial Summary—Business Segment Results
 
Table 10:
Financial & Statistical Summary—Credit Card Business
 
Table 11:
Financial & Statistical Summary—Consumer Banking Business
 
Table 12:
Financial & Statistical Summary—Commercial Banking Business
 
Table 13:
Financial & Statistical Summary—Other and Total
 
Table 14:
Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)
Other
 
 
Table 15:
Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures
__________
(1) 
The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended March 31, 2018 once it is filed with the Securities and Exchange Commission.
(2) 
This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies.



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
(Dollars in millions, except per share data and as noted)
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,718

 
$
5,813

 
$
5,700

 
$
5,473

 
$
5,474

 
(2
)%
 
4
 %
Non-interest income
 
1,191

 
1,200

 
1,285

 
1,231

 
1,061

 
(1
)
 
12

Total net revenue(1)
 
6,909

 
7,013

 
6,985

 
6,704

 
6,535

 
(1
)
 
6

Provision for credit losses
 
1,674

 
1,926

 
1,833

 
1,800

 
1,992

 
(13
)
 
(16
)
Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 

 

Marketing
 
414

 
460

 
379

 
435

 
396

 
(10
)
 
5

Operating expenses
 
3,159

 
3,319

 
3,188

 
2,979

 
3,038

 
(5
)
 
4

Total non-interest expense
 
3,573

 
3,779

 
3,567

 
3,414

 
3,434

 
(5
)
 
4

Income from continuing operations before income taxes
 
1,662

 
1,308

 
1,585

 
1,490

 
1,109

 
27

 
50

Income tax provision
 
319

 
2,170

 
448

 
443

 
314

 
(85
)
 
2

Income (loss) from continuing operations, net of tax
 
1,343

 
(862
)
 
1,137

 
1,047

 
795

 
**

 
69

Income (loss) from discontinued operations, net of tax
 
3

 
(109
)
 
(30
)
 
(11
)
 
15

 
**

 
(80
)
Net income (loss)
 
1,346

 
(971
)
 
1,107

 
1,036

 
810

 
**

 
66

Dividends and undistributed earnings allocated to participating securities(2)
 
(10
)
 
(1
)
 
(8
)
 
(8
)
 
(5
)
 
**

 
100

Preferred stock dividends
 
(52
)
 
(80
)
 
(52
)
 
(80
)
 
(53
)
 
(35
)
 
(2
)
Net income (loss) available to common stockholders
 
$
1,284

 
$
(1,052
)
 
$
1,047

 
$
948

 
$
752

 
**

 
71

Common Share Statistics
 
 
 
 
 
 
 
 
 
 
 

 

Basic earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 

 

Net income (loss) from continuing operations
 
$
2.63

 
$
(1.95
)
 
$
2.22

 
$
1.98

 
$
1.53

 
**

 
72
 %
Income (loss) from discontinued operations
 
0.01

 
(0.22
)
 
(0.06
)
 
(0.02
)
 
0.03

 
**

 
(67
)
Net income (loss) per basic common share
 
$
2.64

 
$
(2.17
)
 
$
2.16

 
$
1.96

 
$
1.56

 
**

 
69

Diluted earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 

 

Net income (loss) from continuing operations
 
$
2.61

 
$
(1.95
)
 
$
2.20

 
$
1.96

 
$
1.51

 
**

 
73

Income (loss) from discontinued operations
 
0.01

 
(0.22
)
 
(0.06
)
 
(0.02
)
 
0.03

 
**

 
(67
)
Net income (loss) per diluted common share
 
$
2.62

 
$
(2.17
)
 
$
2.14

 
$
1.94

 
$
1.54

 
**

 
70

Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

Basic
 
486.9

 
485.7

 
484.9

 
484.0

 
482.3

 

 
1

Diluted
 
490.8

 
485.7

 
489.0

 
488.1

 
487.9

 
1
 %
 
1

Common shares outstanding (period-end, in millions)
 
485.9

 
485.5

 
484.4

 
483.7

 
482.8

 

 
1

Dividends declared and paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 

Tangible book value per common share (period-end)(3)
 
61.29

 
60.28

 
63.06

 
60.94

 
58.66

 
2

 
4


1


 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
(Dollars in millions)
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Balance Sheet (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for investment(4)
 
$
248,256

 
$
254,473

 
$
252,422

 
$
244,302

 
$
240,588

 
(2
)%
 
3
%
Interest-earning assets
 
332,251

 
334,124

 
329,002

 
319,286

 
316,712

 
(1
)
 
5

Total assets
 
362,857

 
365,693

 
361,402

 
350,593

 
348,549

 
(1
)
 
4

Interest-bearing deposits
 
224,671

 
217,298

 
212,956

 
213,810

 
214,818

 
3

 
5

Total deposits
 
250,847

 
243,702

 
239,062

 
239,763

 
241,182

 
3

 
4

Borrowings
 
50,693

 
60,281

 
59,458

 
49,954

 
48,439

 
(16
)
 
5

Common equity
 
44,842

 
44,370

 
45,794

 
44,777

 
43,680

 
1

 
3

Total stockholders’ equity
 
49,203

 
48,730

 
50,154

 
49,137

 
48,040

 
1

 
2

Balance Sheet (Average Balances)
 
 
 
 
 
 
 
 
 
 
 

 

Loans held for investment(4)
 
$
249,726

 
$
252,566

 
$
245,822

 
$
242,241

 
$
241,505

 
(1
)%
 
3
%
Interest-earning assets
 
330,183

 
330,742

 
322,015

 
318,078

 
318,358

 

 
4

Total assets
 
362,049

 
363,045

 
355,191

 
349,891

 
351,641

 

 
3

Interest-bearing deposits
 
219,670

 
215,258

 
213,137

 
214,412

 
212,973

 
2

 
3

Total deposits
 
245,270

 
241,562

 
238,843

 
240,550

 
238,550

 
2

 
3

Borrowings
 
54,588

 
58,109

 
54,271

 
48,838

 
53,357

 
(6
)
 
2

Common equity
 
44,670

 
46,350

 
45,816

 
44,645

 
43,833

 
(4
)
 
2

Total stockholders’ equity
 
49,031

 
50,710

 
50,176

 
49,005

 
48,193

 
(3
)
 
2


2



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
(Dollars in millions, except as noted)
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income growth (period over period)
 
(2
)%
 
2
 %
 
4
%
 

 

 
**


**

Non-interest income growth (period over period)
 
(1
)
 
(7
)
 
4

 
16
 %
 
(5
)%
 
**

 
**

Total net revenue growth (period over period)
 
(1
)
 

 
4

 
3

 

 
**

 
**

Total net revenue margin(5)
 
8.37

 
8.48

 
8.68

 
8.43

 
8.21

 
(11
)bps
 
16
bps
Net interest margin(6)
 
6.93

 
7.03

 
7.08

 
6.88

 
6.88

 
(10
)
 
5

Return on average assets
 
1.48

 
(0.95
)
 
1.28

 
1.20

 
0.90

 
243

 
58

Return on average tangible assets(7)
 
1.55

 
(0.99
)
 
1.34

 
1.25

 
0.95

 
254

 
60

Return on average common equity(8)
 
11.47

 
(8.14
)
 
9.40

 
8.59

 
6.73

 
**

 
474

Return on average tangible common equity(9)
 
17.32

 
(12.12
)
 
14.11

 
13.09

 
10.37

 
**

 
695

Non-interest expense as a percentage of average loans held for investment
 
5.72

 
5.98

 
5.80

 
5.64

 
5.69

 
(26
)
 
3

Efficiency ratio(10)
 
51.72

 
53.89

 
51.07

 
50.92

 
52.55

 
(217
)
 
(83
)
Effective income tax rate for continuing operations
 
19.2

 
165.9

 
28.3

 
29.7

 
28.3

 
**

 
**

Employees (in thousands), period-end
 
47.9

 
49.3

 
50.4

 
49.9

 
48.4

 
(3
)%

(1
)%
Credit Quality Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan and lease losses
 
$
7,567

 
$
7,502

 
$
7,418

 
$
7,170

 
$
6,984

 
1
 %

8
 %
Allowance as a percentage of loans held for investment
 
3.05
 %
 
2.95
 %
 
2.94
%
 
2.93
 %
 
2.90
 %
 
10
bps

15
bps
Net charge-offs
 
$
1,618

 
$
1,828

 
$
1,606

 
$
1,618

 
$
1,510

 
(11
)%

7
 %
Net charge-off rate(11)
 
2.59
 %
 
2.89
 %
 
2.61
%
 
2.67
 %
 
2.50
 %
 
(30
)bps

9
bps
30+ day performing delinquency rate
 
2.72

 
3.23

 
2.93

 
2.69

 
2.61

 
(51
)
 
11

30+ day delinquency rate
 
2.91

 
3.48

 
3.24

 
2.99

 
2.92

 
(57
)
 
(1
)
Capital Ratios(12)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital 
 
10.5
 %
 
10.3
 %
 
10.7
%
 
10.7
 %
 
10.4
 %
 
20
bps

10
bps
Tier 1 capital
 
12.0

 
11.8

 
12.2

 
12.2

 
12.0

 
20

 

Total capital
 
14.5

 
14.4

 
14.8

 
14.9

 
14.7

 
10

 
(20
)
Tier 1 leverage
 
10.1

 
9.9

 
10.5

 
10.3

 
9.9

 
20

 
20

Tangible common equity (“TCE”)(13)
 
8.6

 
8.3

 
8.8

 
8.8

 
8.5

 
30

 
10

 

3



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions, except per share data and as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
6,134

 
$
6,133

 
$
5,960

 
$
5,669

 
$
5,626

 

 
9
 %
Investment securities
 
452

 
431

 
431

 
433

 
416

 
5
 %
 
9

Other
 
51

 
40

 
29

 
26

 
28

 
28

 
82

Total interest income
 
6,637

 
6,604

 
6,420

 
6,128

 
6,070

 

 
9

Interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits
 
539

 
457

 
410

 
382

 
353

 
18

 
53

Securitized debt obligations
 
107

 
91

 
85

 
82

 
69

 
18

 
55

Senior and subordinated notes
 
251

 
209

 
194

 
179

 
149

 
20

 
68

Other borrowings
 
22

 
34

 
31

 
12

 
25

 
(35
)
 
(12
)
Total interest expense
 
919

 
791

 
720

 
655

 
596

 
16

 
54

Net interest income
 
5,718

 
5,813

 
5,700

 
5,473

 
5,474

 
(2
)
 
4

Provision for credit losses
 
1,674

 
1,926

 
1,833

 
1,800

 
1,992

 
(13
)
 
(16
)
Net interest income after provision for credit losses
 
4,044

 
3,887

 
3,867

 
3,673

 
3,482

 
4

 
16

Non-interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interchange fees, net
 
643

 
665

 
662

 
676

 
570

 
(3
)
 
13

Service charges and other customer-related fees
 
432

 
394

 
414

 
418

 
371

 
10

 
16

Net securities gains (losses)
 
8

 
1

 
68

 
(4
)
 

 
**

 
**

Other
 
108

 
140

 
141

 
141

 
120

 
(23
)
 
(10
)
Total non-interest income
 
1,191

 
1,200

 
1,285

 
1,231

 
1,061

 
(1
)
 
12

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Salaries and associate benefits
 
1,520

 
1,521

 
1,524

 
1,383

 
1,471

 

 
3

Occupancy and equipment
 
490

 
523

 
471

 
474

 
471

 
(6
)
 
4

Marketing
 
414

 
460

 
379

 
435

 
396

 
(10
)
 
5

Professional services
 
210

 
274

 
297

 
279

 
247

 
(23
)
 
(15
)
Communications and data processing
 
306

 
306

 
294

 
289

 
288

 

 
6

Amortization of intangibles
 
44

 
61

 
61

 
61

 
62

 
(28
)
 
(29
)
Other
 
589

 
634

 
541

 
493

 
499

 
(7
)
 
18

Total non-interest expense
 
3,573

 
3,779

 
3,567

 
3,414

 
3,434

 
(5
)
 
4

Income from continuing operations before income taxes
 
1,662

 
1,308

 
1,585

 
1,490

 
1,109

 
27

 
50

Income tax provision
 
319

 
2,170

 
448

 
443

 
314

 
(85
)
 
2

Income (loss) from continuing operations, net of tax
 
1,343

 
(862
)
 
1,137

 
1,047

 
795

 
**

 
69

Income (loss) from discontinued operations, net of tax
 
3

 
(109
)
 
(30
)
 
(11
)
 
15

 
**

 
(80
)
Net income (loss)
 
1,346

 
(971
)
 
1,107

 
1,036

 
810

 
**

 
66

Dividends and undistributed earnings allocated to participating securities(2)
 
(10
)
 
(1
)
 
(8
)
 
(8
)
 
(5
)
 
**

 
100

Preferred stock dividends
 
(52
)
 
(80
)
 
(52
)
 
(80
)
 
(53
)
 
(35
)
 
(2
)
Net income (loss) available to common stockholders
 
$
1,284

 
$
(1,052
)
 
$
1,047

 
$
948

 
$
752

 
**

 
71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions, except per share data and as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Basic earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income (loss) from continuing operations
 
$
2.63

 
$
(1.95
)
 
$
2.22

 
$
1.98

 
$
1.53

 
**

 
72
 %
Income (loss) from discontinued operations
 
0.01

 
(0.22
)
 
(0.06
)
 
(0.02
)
 
0.03

 
**

 
(67
)
Net income (loss) per basic common share
 
$
2.64

 
$
(2.17
)
 
$
2.16

 
$
1.96

 
$
1.56

 
**

 
69

Diluted earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 

 


Net income (loss) from continuing operations
 
$
2.61

 
$
(1.95
)
 
$
2.20

 
$
1.96

 
$
1.51

 
**

 
73

Income (loss) from discontinued operations
 
0.01

 
(0.22
)
 
(0.06
)
 
(0.02
)
 
0.03

 
**

 
(67
)
Net income (loss) per diluted common share
 
$
2.62

 
$
(2.17
)
 
$
2.14

 
$
1.94

 
$
1.54

 
**

 
70

Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 


Basic common shares
 
486.9

 
485.7

 
484.9

 
484.0

 
482.3

 

 
1
 %
Diluted common shares
 
490.8

 
485.7

 
489.0

 
488.1

 
487.9

 
1
 %
 
1

Dividends declared and paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 


4



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and due from banks
 
$
4,220

 
$
4,458

 
$
4,154

 
$
3,352

 
$
3,489

 
(5
)%
 
21
 %
Interest-bearing deposits and other short-term investments
 
9,788

 
9,582

 
4,330

 
3,363

 
5,826

 
2

 
68

Total cash and cash equivalents
 
14,008

 
14,040

 
8,484

 
6,715

 
9,315

 

 
50

Restricted cash for securitization investors
 
309

 
312

 
304

 
300

 
486

 
(1
)
 
(36
)
Investment securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Securities available for sale, at fair value
 
47,155

 
37,655

 
39,742

 
41,120

 
41,260

 
25

 
14

Securities held to maturity, at carrying value
 
23,075

 
28,984

 
28,650

 
27,720

 
26,170

 
(20
)
 
(12
)
Total investment securities
 
70,230

 
66,639

 
68,392

 
68,840

 
67,430

 
5

 
4

Loans held for investment:(4)
 
 
 
 
 
 
 
 
 
 
 

 

Unsecuritized loans held for investment
 
213,313

 
218,806

 
217,659

 
214,864

 
211,038

 
(3
)
 
1

Loans held in consolidated trusts
 
34,943

 
35,667

 
34,763

 
29,438

 
29,550

 
(2
)
 
18

Total loans held for investment
 
248,256

 
254,473

 
252,422

 
244,302

 
240,588

 
(2
)
 
3

Allowance for loan and lease losses
 
(7,567
)
 
(7,502
)
 
(7,418
)
 
(7,170
)
 
(6,984
)
 
1

 
8

Net loans held for investment
 
240,689

 
246,971

 
245,004

 
237,132

 
233,604

 
(3
)
 
3

Loans held for sale, at lower of cost or fair value
 
1,498

 
971

 
1,566

 
777

 
735

 
54

 
104

Premises and equipment, net
 
4,055

 
4,033

 
3,955

 
3,825

 
3,727

 
1

 
9

Interest receivable
 
1,496

 
1,536

 
1,426

 
1,346

 
1,368

 
(3
)
 
9

Goodwill
 
14,536

 
14,533

 
14,532

 
14,524

 
14,521

 

 

Other assets
 
16,036

 
16,658

 
17,739

 
17,134

 
17,363

 
(4
)
 
(8
)
Total assets
 
$
362,857

 
$
365,693

 
$
361,402

 
$
350,593

 
$
348,549

 
(1
)
 
4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

5



 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest payable
 
$
353

 
$
413

 
$
301

 
$
376

 
$
260

 
(15
)%
 
36
 %
Deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-interest-bearing deposits
 
26,176

 
26,404

 
26,106

 
25,953

 
26,364

 
(1
)
 
(1
)
Interest-bearing deposits
 
224,671

 
217,298

 
212,956

 
213,810

 
214,818

 
3

 
5

Total deposits
 
250,847

 
243,702

 
239,062

 
239,763

 
241,182

 
3

 
4

Securitized debt obligations
 
18,665

 
20,010

 
17,087

 
18,358

 
18,528

 
(7
)
 
1

Other debt:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Federal funds purchased and securities loaned or sold under agreements to repurchase
 
656

 
576

 
767

 
958

 
1,046

 
14

 
(37
)
Senior and subordinated notes
 
31,051

 
30,755

 
28,420

 
28,478

 
26,405

 
1

 
18

Other borrowings
 
321

 
8,940

 
13,184

 
2,160

 
2,460

 
(96
)
 
(87
)
Total other debt
 
32,028

 
40,271

 
42,371

 
31,596

 
29,911

 
(20
)
 
7

Other liabilities
 
11,761

 
12,567

 
12,427

 
11,363

 
10,628

 
(6
)
 
11

Total liabilities
 
313,654

 
316,963

 
311,248

 
301,456

 
300,509

 
(1
)
 
4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stockholders equity:
 
 
 
 
 
 
 
 
 
 
 

 
 
Preferred stock
 
0

 
0

 
0

 
0

 
0

 

 

Common stock
 
7

 
7

 
7

 
7

 
7

 

 

Additional paid-in capital, net
 
31,779

 
31,656

 
31,526

 
31,413

 
31,326

 

 
1

Retained earnings
 
31,996

 
30,700

 
31,946

 
31,086

 
30,326

 
4

 
6

Accumulated other comprehensive loss
 
(1,599
)
 
(926
)
 
(622
)
 
(683
)
 
(934
)
 
73

 
71

Treasury stock, at cost
 
(12,980
)
 
(12,707
)
 
(12,703
)
 
(12,686
)
 
(12,685
)
 
2

 
2

Total stockholders equity
 
49,203

 
48,730

 
50,154

 
49,137

 
48,040

 
1

 
2

Total liabilities and stockholders equity
 
$
362,857

 
$
365,693

 
$
361,402

 
$
350,593

 
$
348,549

 
(1
)
 
4


6



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1) 
Total net revenue was reduced by $335 million in Q1 2018, $377 million in Q4 2017, $356 million in Q3 2017, $313 million in Q2 2017 and $321 million in Q1 2017 for the estimated uncollectible amount of billed finance charges and fees and related losses.
(2) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(3) 
Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(4) 
Included in loans held for investment are purchased credit-impaired loans (“PCI loans”) recorded at fair value at acquisition and subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting standard formerly known as “SOP 03-3,” or Accounting Standards Codification 310-30). These include certain of our consumer and commercial loans that were acquired through business combinations. The table below presents amounts related to PCI loans:
 
 
2018
 
2017
 
2017
 
2017
 
2017
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
PCI loans:
 
 
 
 
 
 
 
 
 
 
Period-end unpaid principal balance
 
$
10,542

 
$
11,399

 
$
12,658

 
$
13,599

 
$
14,838

Period-end loans held for investment
 
9,935

 
10,775

 
11,985

 
12,895

 
14,102

Average loans held for investment
 
10,286

 
11,060

 
12,270

 
13,305

 
14,433

(5) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(6) 
Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(7) 
Return on average tangible assets is a non-GAAP measure calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(8) 
Return on average common equity is calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.
(9) 
Return on average tangible common equity (“ROTCE”) is a non-GAAP measure calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Our calculation of ROTCE may not be comparable to similarly-titled measures reported by other companies. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(10) 
Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(11) 
Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(12) 
Capital ratios as of the end of Q1 2018 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.
(13) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
**
Not meaningful.

7



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
 
 
2018 Q1
 
2017 Q4
 
2017 Q1
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions, except as noted)
 
 
 
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
250,906

 
$
6,134

 
9.78
%
 
$
254,080

 
$
6,133

 
9.66
%
 
$
242,249

 
$
5,626

 
9.29
%
Investment securities
 
69,576

 
452

 
2.60

 
68,992

 
431

 
2.50

 
68,418

 
416

 
2.43

Cash equivalents and other
 
9,701

 
51

 
2.10

 
7,670

 
40

 
2.09

 
7,691

 
28

 
1.46

Total interest-earning assets
 
$
330,183

 
$
6,637

 
8.04

 
$
330,742

 
$
6,604

 
7.99

 
$
318,358

 
$
6,070

 
7.63

Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Interest-bearing deposits
 
$
219,670

 
$
539

 
0.98

 
$
215,258

 
$
457

 
0.85

 
$
212,973

 
$
353

 
0.66

Securitized debt obligations
 
19,698

 
107

 
2.17

 
19,751

 
91

 
1.84

 
17,176

 
69

 
1.61

Senior and subordinated notes
 
30,430

 
251

 
3.30

 
30,020

 
209

 
2.78

 
24,804

 
149

 
2.40

Other borrowings and liabilities
 
6,849

 
22

 
1.28

 
10,355

 
34

 
1.31

 
12,356

 
25

 
0.81

Total interest-bearing liabilities
 
$
276,647

 
$
919

 
1.33

 
$
275,384

 
$
791

 
1.15

 
$
267,309

 
$
596

 
0.89

Net interest income/spread
 
 
 
$
5,718

 
6.71

 
 
 
$
5,813

 
6.84

 
 
 
$
5,474

 
6.74

Impact of non-interest-bearing funding
 
 
 
 
 
0.22

 
 
 
 
 
0.19

 
 
 
 
 
0.14

Net interest margin
 
 
 
 
 
6.93
%
 
 
 
 
 
7.03
%
 
 
 
 
 
6.88
%
__________
(1) 
Interest income and interest expense and the calculation of average yields on interest-earning assets and average rates on interest-bearing liabilities include the impact of hedge accounting. In the first quarter of 2018, we adopted Accounting Standard Update No. 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to Accounting for Hedging Activities. As a result, interest income and interest expense amounts shown above for Q1 2018 include $1 million and $30 million, respectively, related to hedge ineffectiveness that was previously included in other non-interest income.
 
 
 
 
 
 
 
 
 
 
 
 
 


8



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Loans Held for Investment (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
98,535

 
$
105,293

 
$
99,981

 
$
92,866

 
$
91,092

 
(6
)%
 
8
 %
   International card businesses
 
9,041

 
9,469

 
9,149

 
8,724

 
8,121

 
(5
)
 
11

Total credit card
 
107,576

 
114,762

 
109,130

 
101,590

 
99,213

 
(6
)
 
8

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
54,811

 
53,991

 
53,290

 
51,765

 
49,771

 
2

 
10

   Home loan
 
16,630

 
17,633

 
18,820

 
19,724

 
20,738

 
(6
)
 
(20
)
   Retail banking
 
3,233

 
3,454

 
3,454

 
3,484

 
3,473

 
(6
)
 
(7
)
Total consumer banking
 
74,674

 
75,078

 
75,564

 
74,973

 
73,982

 
(1
)
 
1

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
27,360

 
26,150

 
27,944

 
27,428

 
27,218

 
5

 
1

   Commercial and industrial
 
38,208

 
38,025

 
39,306

 
39,801

 
39,638

 

 
(4
)
Total commercial lending
 
65,568

 
64,175

 
67,250

 
67,229

 
66,856

 
2

 
(2
)
   Small-ticket commercial real estate
 
385

 
400

 
420

 
443

 
464

 
(4
)
 
(17
)
Total commercial banking
 
65,953

 
64,575

 
67,670

 
67,672

 
67,320

 
2

 
(2
)
Other loans
 
53

 
58

 
58

 
67

 
73

 
(9
)
 
(27
)
Total loans held for investment
 
$
248,256

 
$
254,473

 
$
252,422

 
$
244,302

 
$
240,588

 
(2
)
 
3

Loans Held for Investment (Average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
100,450

 
$
101,087

 
$
93,729

 
$
91,769

 
$
93,034

 
(1
)%
 
8
 %
   International card businesses
 
9,052

 
8,942

 
8,816

 
8,274

 
8,135

 
1

 
11

Total credit card
 
109,502

 
110,029

 
102,545

 
100,043

 
101,169

 

 
8

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
54,344

 
53,747

 
52,615

 
50,803

 
48,673

 
1

 
12

   Home loan
 
17,224

 
18,109

 
19,302

 
20,203

 
21,149

 
(5
)
 
(19
)
   Retail banking
 
3,429

 
3,433

 
3,446

 
3,463

 
3,509

 

 
(2
)
Total consumer banking
 
74,997

 
75,289

 
75,363

 
74,469

 
73,331

 

 
2

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
26,542

 
27,770

 
27,703

 
27,401

 
26,587

 
(4
)
 

   Commercial and industrial
 
38,246

 
39,020

 
39,723

 
39,815

 
39,877

 
(2
)
 
(4
)
Total commercial lending
 
64,788

 
66,790

 
67,426

 
67,216

 
66,464

 
(3
)
 
(3
)
   Small-ticket commercial real estate
 
393

 
410

 
433

 
453

 
474

 
(4
)
 
(17
)
Total commercial banking
 
65,181

 
67,200

 
67,859

 
67,669

 
66,938

 
(3
)
 
(3
)
Other loans
 
46

 
48

 
55

 
60

 
67

 
(4
)
 
(31
)
Total average loans held for investment
 
$
249,726

 
$
252,566

 
$
245,822

 
$
242,241

 
$
241,505

 
(1
)
 
3


9



 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Net Charge-Off (Recovery) Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
5.26
 %
 
5.08
 %
 
4.64
 %
 
5.11
 %
 
5.14
 %
 
18
bps
 
12
bps
   International card businesses
 
2.49

 
3.92

 
3.08

 
4.08

 
3.69

 
(143
)
 
(120
)
Total credit card
 
5.03

 
4.99

 
4.51

 
5.02

 
5.02

 
4

 
1

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
1.53

 
2.12

 
1.96

 
1.70

 
1.64

 
(59
)
 
(11
)
   Home loan
 
(0.03
)
 
0.23

 
0.02

 
0.04

 
0.03

 
(26
)
 
(6
)
   Retail banking
 
1.89

 
1.94

 
2.10

 
1.71

 
1.92

 
(5
)
 
(3
)
Total consumer banking
 
1.19

 
1.66

 
1.47

 
1.25

 
1.19

 
(47
)
 

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 

 
(0.01
)
 
(0.01
)
 
0.03

 

 
1

 

   Commercial and industrial
 
0.20

 
1.47

 
1.64

 
1.34

 
0.22

 
(127
)
 
(2
)
Total commercial lending
 
0.12

 
0.86

 
0.97

 
0.81

 
0.13

 
(74
)
 
(1
)
   Small-ticket commercial real estate
 
(0.18
)
 
(0.05
)
 
0.12

 
(0.22
)
 
1.05

 
(13
)
 
(123
)
Total commercial banking
 
0.11

 
0.85

 
0.96

 
0.80

 
0.14

 
(74
)
 
(3
)
Total net charge-offs
 
2.59

 
2.89

 
2.61

 
2.67

 
2.50

 
(30
)
 
9

30+ Day Performing Delinquency Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
3.57
 %
 
4.01
 %
 
3.94
 %
 
3.63
 %
 
3.71
 %
 
(44
)bps
 
(14
)bps
   International card businesses
 
3.62

 
3.64

 
3.54

 
3.28

 
3.39

 
(2
)
 
23

Total credit card
 
3.58

 
3.98

 
3.91

 
3.60

 
3.68

 
(40
)
 
(10
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
5.15

 
6.51

 
5.71

 
5.40

 
5.03

 
(136
)
 
12

   Home loan
 
0.20

 
0.20

 
0.17

 
0.14

 
0.15

 

 
5

   Retail banking
 
0.75

 
0.76

 
0.73

 
0.54

 
0.59

 
(1
)
 
16

Total consumer banking
 
3.86

 
4.76

 
4.10

 
3.79

 
3.45

 
(90
)
 
41

Nonperforming Loans and Nonperforming Assets Rates(1)(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   International card businesses
 
0.25
 %
 
0.25
 %
 
0.28
 %
 
0.37
 %
 
0.47
 %
 

 
(22
)bps
Total credit card
 
0.02

 
0.02

 
0.02

 
0.03

 
0.04

 

 
(2
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
0.50

 
0.70

 
0.65

 
0.53

 
0.36

 
(20
)bps
 
14

   Home loan
 
0.86

 
1.00

 
0.84

 
1.31

 
1.27

 
(14
)
 
(41
)
   Retail banking
 
1.04

 
1.00

 
0.97

 
0.96

 
0.82

 
4

 
22

Total consumer banking
 
0.61

 
0.78

 
0.71

 
0.75

 
0.64

 
(17
)
 
(3
)
Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
0.01

 
0.15

 
0.23

 
0.13

 
0.13

 
(14
)
 
(12
)
   Commercial and industrial
 
0.78

 
0.63

 
1.82

 
1.62

 
2.02

 
15

 
(124
)
Total commercial lending
 
0.46

 
0.43

 
1.16

 
1.01

 
1.25

 
3

 
(79
)
   Small-ticket commercial real estate
 
1.46

 
1.65

 
1.59

 
1.89

 
1.65

 
(19
)
 
(19
)
Total commercial banking
 
0.47

 
0.44

 
1.16

 
1.01

 
1.25

 
3

 
(78
)
Total nonperforming loans
 
0.32

 
0.35

 
0.54

 
0.53

 
0.57

 
(3
)
 
(25
)
Total nonperforming assets
 
0.35

 
0.41

 
0.60

 
0.60

 
0.66

 
(6
)
 
(31
)

10



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
 
 
Three Months Ended March 31, 2018
 
 
Credit Card
 
Consumer Banking
 
 
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Home
Loan
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Other(3)
 
Total
Allowance for loan and lease losses:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2017
 
$
5,273

 
$
375

 
$
5,648

 
$
1,119

 
$
58

 
$
65

 
$
1,242

 
$
611

 
$
1

 
$
7,502

Charge-offs
 
(1,697
)
 
(128
)
 
(1,825
)
 
(410
)
 

 
(21
)
 
(431
)
 
(21
)
 
1

 
(2,276
)
Recoveries
 
376

 
72

 
448

 
202

 
1

 
5

 
208

 
2

 

 
658

Net charge-offs
 
(1,321
)
 
(56
)
 
(1,377
)
 
(208
)
 
1

 
(16
)
 
(223
)
 
(19
)
 
1

 
(1,618
)
Provision (benefit) for loan and lease losses
 
1,380

 
76

 
1,456

 
226

 
(6
)
 
14

 
234

 
(5
)
 
(1
)
 
1,684

Allowance build (release) for loan and lease losses
 
59

 
20

 
79

 
18

 
(5
)
 
(2
)
 
11

 
(24
)
 

 
66

Other changes(4)
 

 
(1
)
 
(1
)
 

 

 

 

 

 

 
(1
)
Balance as of March 31, 2018
 
5,332

 
394

 
5,726

 
1,137

 
53

 
63

 
1,253

 
587

 
1

 
7,567

Reserve for unfunded lending commitments:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2017
 

 

 

 

 

 
7

 
7

 
117

 

 
124

Benefit for losses on unfunded lending commitments
 

 

 

 

 

 
(1
)
 
(1
)
 
(9
)
 

 
(10
)
Balance as of March 31, 2018
 

 

 

 

 

 
6

 
6

 
108

 

 
114

Combined allowance and reserve as of March 31, 2018
 
$
5,332

 
$
394

 
$
5,726

 
$
1,137

 
$
53

 
$
69

 
$
1,259

 
$
695

 
$
1

 
$
7,681

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


11



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial Summary—Business Segment Results
 
 
Three Months Ended March 31, 2018
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)(7)
 
Other(6)(7)
 
Total
Net interest income
 
$
3,558

 
$
1,615

 
$
536

 
$
9

 
$
5,718

Non-interest income
 
857

 
174

 
187

 
(27
)
 
1,191

Total net revenue (loss)
 
4,415

 
1,789

 
723

 
(18
)
 
6,909

Provision (benefit) for credit losses
 
1,456

 
233

 
(14
)
 
(1
)
 
1,674

Non-interest expense
 
2,039

 
1,000

 
403

 
131

 
3,573

Income (loss) from continuing operations before income taxes
 
920

 
556

 
334

 
(148
)
 
1,662

Income tax provision (benefit)
 
213

 
130

 
78

 
(102
)
 
319

Income (loss) from continuing operations, net of tax
 
$
707

 
$
426

 
$
256

 
$
(46
)
 
$
1,343

 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended December 31, 2017
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)
 
Other(5)(6)
 
Total
Net interest income
 
$
3,568

 
$
1,636

 
$
566

 
$
43

 
$
5,813

Non-interest income
 
847

 
179

 
188

 
(14
)
 
1,200

Total net revenue
 
4,415

 
1,815

 
754

 
29

 
7,013

Provision for credit losses
 
1,486

 
340

 
100

 

 
1,926

Non-interest expense
 
2,108

 
1,081

 
437

 
153

 
3,779

Income (loss) from continuing operations before income taxes
 
821

 
394

 
217

 
(124
)
 
1,308

Income tax provision
 
297

 
144

 
79

 
1,650

 
2,170

Income (loss) from continuing operations, net of tax
 
$
524

 
$
250

 
$
138

 
$
(1,774
)
 
$
(862
)
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2017
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)
 
Other(6)
 
Total
Net interest income
 
$
3,346

 
$
1,517

 
$
566

 
$
45

 
$
5,474

Non-interest income
 
738

 
195

 
158

 
(30
)
 
1,061

Total net revenue
 
4,084

 
1,712

 
724

 
15

 
6,535

Provision (benefit) for credit losses
 
1,717

 
279

 
(2
)
 
(2
)
 
1,992

Non-interest expense
 
1,929

 
1,042

 
391

 
72

 
3,434

Income (loss) from continuing operations before income taxes
 
438

 
391

 
335

 
(55
)
 
1,109

Income tax provision (benefit)
 
167

 
143

 
122

 
(118
)
 
314

Income from continuing operations, net of tax
 
$
271

 
$
248

 
$
213

 
$
63

 
$
795

 
 
 
 
 
 
 
 
 
 
 


12



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Credit Card Business
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Credit Card
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,558

 
$
3,568

 
$
3,440

 
$
3,294

 
$
3,346

 


6
 %
Non-interest income
 
857

 
847

 
865

 
875

 
738

 
1
 %
 
16

Total net revenue
 
4,415

 
4,415

 
4,305

 
4,169

 
4,084

 

 
8

Provision for credit losses
 
1,456

 
1,486

 
1,466

 
1,397

 
1,717

 
(2
)
 
(15
)
Non-interest expense
 
2,039

 
2,108

 
1,961

 
1,918

 
1,929

 
(3
)
 
6

Income from continuing operations before income taxes
 
920

 
821

 
878

 
854

 
438

 
12

 
110

Income tax provision
 
213

 
297

 
306

 
301

 
167

 
(28
)
 
28

Income from continuing operations, net of tax
 
$
707

 
$
524

 
$
572

 
$
553

 
$
271

 
35


161

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
107,576

 
$
114,762

 
$
109,130

 
$
101,590

 
$
99,213

 
(6
)
 
8

Average loans held for investment
 
109,502

 
110,029

 
102,545

 
100,043

 
101,169

 

 
8

Average yield on loans held for investment(8)
 
15.24
%

15.13
%
 
15.58
%
 
15.14
%
 
14.99
%

11
bps

25
bps
Total net revenue margin(9)
 
16.13

 
16.05

 
16.79

 
16.67

 
16.14

 
8

 
(1
)
Net charge-off rate
 
5.03

 
4.99

 
4.51

 
5.02

 
5.02

 
4

 
1

30+ day performing delinquency rate
 
3.58

 
3.98

 
3.91

 
3.60

 
3.68

 
(40
)
 
(10
)
30+ day delinquency rate
 
3.59

 
3.99

 
3.92

 
3.62

 
3.71

 
(40
)
 
(12
)
Nonperforming loan rate(1)
 
0.02

 
0.02

 
0.02

 
0.03

 
0.04

 

 
(2
)
Purchase volume(10)
 
$
86,545

 
$
95,659

 
$
84,505

 
$
83,079

 
$
73,197

 
(10
)%
 
18
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

13



 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Domestic Card
 
 
 
 
 
 
 
 
 
 
 

 

Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

Net interest income
 
$
3,229

 
$
3,268

 
$
3,132

 
$
3,011

 
$
3,093

 
(1
)%

4
 %
Non-interest income
 
774

 
781

 
787

 
802

 
699

 
(1
)
 
11

Total net revenue
 
4,003

 
4,049

 
3,919

 
3,813

 
3,792

 
(1
)
 
6

Provision for credit losses
 
1,380

 
1,402

 
1,417

 
1,327

 
1,637

 
(2
)
 
(16
)
Non-interest expense
 
1,832

 
1,880

 
1,754

 
1,727

 
1,717

 
(3
)
 
7

Income from continuing operations before income taxes
 
791

 
767

 
748

 
759

 
438

 
3

 
81

Income tax provision
 
184

 
280

 
273

 
277

 
160

 
(34
)
 
15

Income from continuing operations, net of tax
 
$
607

 
$
487

 
$
475

 
$
482

 
$
278

 
25

 
118

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

Period-end loans held for investment
 
$
98,535

 
$
105,293

 
$
99,981

 
$
92,866

 
$
91,092

 
(6
)

8

Average loans held for investment
 
100,450

 
101,087

 
93,729

 
91,769

 
93,034

 
(1
)
 
8

Average yield on loans held for investment(8)
 
15.10
%

15.08
%
 
15.51
%
 
15.07
%
 
15.01
%

2
bps

9
bps
Total net revenue margin(9)
 
15.94

 
16.03

 
16.72

 
16.62

 
16.30

 
(9
)
 
(36
)
Net charge-off rate
 
5.26

 
5.08

 
4.64

 
5.11

 
5.14

 
18

 
12

30+ day delinquency rate
 
3.57

 
4.01

 
3.94

 
3.63

 
3.71

 
(44
)
 
(14
)
Purchase volume(10)
 
$
79,194

 
$
87,287

 
$
76,806

 
$
75,781

 
$
66,950

 
(9
)%

18
 %
Refreshed FICO scores:(11)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
66
%
 
66
%
 
65
%
 
64
%
 
63
%
 

 
3

660 or below
 
34

 
34

 
35

 
36

 
37

 

 
(3
)
Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 

14



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Consumer Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Consumer Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
1,615

 
$
1,636

 
$
1,649

 
$
1,578

 
$
1,517

 
(1
)%
 
6
 %
Non-interest income
 
174

 
179

 
192

 
183

 
195

 
(3
)
 
(11
)
Total net revenue
 
1,789

 
1,815

 
1,841

 
1,761

 
1,712

 
(1
)
 
4

Provision for credit losses
 
233

 
340

 
293

 
268

 
279

 
(31
)
 
(16
)
Non-interest expense
 
1,000

 
1,081

 
1,051

 
1,059

 
1,042

 
(7
)
 
(4
)
Income from continuing operations before income taxes
 
556

 
394

 
497

 
434

 
391

 
41

 
42

Income tax provision
 
130

 
144

 
181

 
158

 
143

 
(10
)
 
(9
)
Income from continuing operations, net of tax
 
$
426

 
$
250

 
$
316

 
$
276

 
$
248

 
70

 
72

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
74,674

 
$
75,078

 
$
75,564

 
$
74,973

 
$
73,982

 
(1
)
 
1

Average loans held for investment
 
74,997

 
75,289

 
75,363

 
74,469

 
73,331

 

 
2

Average yield on loans held for investment(8)
 
6.86
%

6.84
%
 
6.79
%
 
6.56
%
 
6.48
%

2
bps
 
38
bps
Auto loan originations
 
$
6,707

 
$
6,215

 
$
7,043

 
$
7,453

 
$
7,025

 
8
 %
 
(5
)%
Period-end deposits
 
193,073

 
185,842

 
184,719

 
186,607

 
188,216

 
4

 
3

Average deposits
 
187,785

 
184,799

 
185,072

 
186,989

 
183,936

 
2

 
2

Average deposits interest rate
 
0.80
%

0.69
%
 
0.62
%
 
0.59
%
 
0.57
%

11
bps
 
23
bps
Net charge-off rate
 
1.19


1.66

 
1.47

 
1.25

 
1.19


(47
)
 

30+ day performing delinquency rate
 
3.86

 
4.76

 
4.10

 
3.79

 
3.45

 
(90
)
 
41

30+ day delinquency rate
 
4.27

 
5.34

 
4.61

 
4.33

 
3.93

 
(107
)
 
34

Nonperforming loan rate(1)
 
0.61

 
0.78

 
0.71

 
0.75

 
0.64

 
(17
)
 
(3
)
Nonperforming asset rate(2)
 
0.70

 
0.91

 
0.88

 
0.96

 
0.92

 
(21
)
 
(22
)
Auto—At origination FICO scores:(12)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
51
%
 
51
%
 
51
%
 
51
%
 
51
%
 

 

621-660
 
18

 
18

 
18

 
18

 
18

 

 

620 or below
 
31

 
31

 
31

 
31

 
31

 

 

Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 

15



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Commercial Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Commercial Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
536

 
$
566

 
$
560

 
$
569

 
$
566

 
(5
)%
 
(5
)%
Non-interest income
 
187

 
188

 
179

 
183

 
158

 
(1
)
 
18

Total net revenue(6)(7)
 
723

 
754

 
739

 
752

 
724

 
(4
)
 

Provision (benefit) for credit losses
 
(14
)
 
100

 
63

 
140

 
(2
)
 
**

 
**

Non-interest expense
 
403

 
437

 
394

 
381

 
391

 
(8
)
 
3

Income from continuing operations before income taxes
 
334

 
217

 
282

 
231

 
335

 
54

 

Income tax provision
 
78

 
79

 
103

 
85

 
122

 
(1
)
 
(36
)
Income from continuing operations, net of tax
 
$
256

 
$
138

 
$
179

 
$
146

 
$
213

 
86

 
20

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
65,953

 
$
64,575

 
$
67,670

 
$
67,672

 
$
67,320

 
2

 
(2
)
Average loans held for investment
 
65,181

 
67,200

 
67,859

 
67,669

 
66,938

 
(3
)
 
(3
)
Average yield on loans held for investment(6)(8)
 
4.16
%
 
4.03
%
 
3.98
%
 
3.81
%
 
3.65
%
 
13
bps
 
51
bps
Period-end deposits
 
$
34,449

 
$
33,938

 
$
32,783

 
$
33,153

 
$
33,735

 
2
 %
 
2
 %
Average deposits
 
34,057

 
34,117

 
33,197

 
34,263

 
34,219

 

 

Average deposits interest rate
 
0.52
%
 
0.46
%
 
0.42
%
 
0.36
%
 
0.31
%
 
6
bps
 
21
bps
Net charge-off rate
 
0.11

 
0.85

 
0.96

 
0.80

 
0.14

 
(74
)
 
(3
)
Nonperforming loan rate(1)
 
0.47

 
0.44

 
1.16

 
1.01

 
1.25

 
3

 
(78
)
Nonperforming asset rate(2)
 
0.49

 
0.52

 
1.22

 
1.04

 
1.27

 
(3
)
 
(78
)
Risk category:(13)
 
 
 
 
 
 
 
 
 
 
 

 

Noncriticized
 
$
62,773

 
$
61,162

 
$
63,501

 
$
63,802

 
$
63,390

 
3
 %
 
(1
)%
Criticized performing
 
2,432

 
2,649

 
2,878

 
2,660

 
2,492

 
(8
)
 
(2
)
Criticized nonperforming
 
309

 
284

 
788

 
686

 
844

 
9

 
(63
)
PCI loans
 
439

 
480

 
503

 
524

 
594

 
(9
)
 
(26
)
Total commercial loans
 
$
65,953

 
$
64,575

 
$
67,670

 
$
67,672

 
$
67,320

 
2

 
(2
)
Risk category as a percentage of period-end loans held for investment:(13)
 
 
 
 
 
 
 
 
 
 

 

Noncriticized
 
95.1
%
 
94.7
%
 
93.8
%
 
94.3
%
 
94.2
%
 
40
bps
 
90
bps
Criticized performing
 
3.7

 
4.1

 
4.3

 
3.9

 
3.7

 
(40
)
 

Criticized nonperforming
 
0.5

 
0.4

 
1.2

 
1.0

 
1.2

 
10

 
(70
)
PCI loans
 
0.7

 
0.8

 
0.7

 
0.8

 
0.9

 
(10
)
 
(20
)
Total commercial loans
 
100.0
%
 
100.0
%
 
100.0
%
 
100.0
%
 
100.0
%
 

 


16



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Financial & Statistical Summary—Other and Total
 
 
 
 
 
 
 
 
 
 
 
 
2018 Q1 vs.
 
 
2018
 
2017
 
2017
 
2017
 
2017
 
2017
 
2017
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Other(5)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
9

 
$
43

 
$
51

 
$
32

 
$
45

 
(79
)%

(80
)%
Non-interest income
 
(27
)
 
(14
)
 
49

 
(10
)
 
(30
)
 
93

 
(10
)
Total net revenue (loss)(6)(7)
 
(18
)
 
29

 
100

 
22

 
15

 
     **

 
     **

Provision (benefit) for credit losses
 
(1
)
 

 
11

 
(5
)
 
(2
)
 
     **

 
(50
)
Non-interest expense(14)
 
131

 
153

 
161

 
56

 
72

 
(14
)
 
82

Loss from continuing operations before income taxes
 
(148
)
 
(124
)
 
(72
)
 
(29
)
 
(55
)
 
19

 
169

Income tax provision (benefit)
 
(102
)
 
1,650

 
(142
)
 
(101
)
 
(118
)
 
     **

 
(14
)
Income (loss) from continuing operations, net of tax
 
$
(46
)
 
$
(1,774
)
 
$
70

 
$
72

 
$
63

 
(97
)

     **

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
53

 
$
58

 
$
58

 
$
67

 
$
73

 
(9
)

(27
)
Average loans held for investment
 
46

 
48

 
55

 
60

 
67

 
(4
)
 
(31
)
Period-end deposits
 
23,325

 
23,922

 
21,560

 
20,003

 
19,231

 
(2
)
 
21

Average deposits
 
23,428

 
22,646

 
20,574

 
19,298

 
20,395

 
3

 
15

Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,718

 
$
5,813

 
$
5,700

 
$
5,473

 
$
5,474

 
(2
)%

4
 %
Non-interest income
 
1,191

 
1,200

 
1,285

 
1,231

 
1,061

 
(1
)
 
12

Total net revenue
 
6,909

 
7,013

 
6,985

 
6,704

 
6,535

 
(1
)
 
6

Provision for credit losses
 
1,674

 
1,926

 
1,833

 
1,800

 
1,992

 
(13
)
 
(16
)
Non-interest expense
 
3,573

 
3,779

 
3,567

 
3,414

 
3,434

 
(5
)
 
4

Income from continuing operations before income taxes
 
1,662

 
1,308

 
1,585

 
1,490

 
1,109

 
27

 
50

Income tax provision
 
319

 
2,170

 
448

 
443

 
314

 
(85
)
 
2

Income (loss) from continuing operations, net of tax
 
$
1,343

 
$
(862
)
 
$
1,137

 
$
1,047

 
$
795

 
     **


69

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
248,256

 
$
254,473

 
$
252,422

 
$
244,302

 
$
240,588

 
(2
)

3

Average loans held for investment
 
249,726

 
252,566

 
245,822

 
242,241

 
241,505

 
(1
)
 
3

Period-end deposits
 
250,847

 
243,702

 
239,062

 
239,763

 
241,182

 
3

 
4

Average deposits
 
245,270

 
241,562

 
238,843

 
240,550

 
238,550

 
2

 
3


17



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)

(1) 
Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.
(2) 
Nonperforming assets consist of nonperforming loans, real estate owned (“REO”) and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, REO and other foreclosed assets.
(3) 
Primarily consists of the legacy loan portfolio of our discontinued GreenPoint mortgage operations.
(4) 
Represents foreign currency translation adjustments and the net impact of loan transfers and sales where applicable.
(5) 
Charges for the impacts of the Tax Act of $1.77 billion are reflected in the Other category of our business segment results for Q4 2017. This amount is a reasonable estimate as of December 31, 2017, which may be adjusted during the measurement period ending no later than December 2018. The Tax Act refers to the Act to provide for reconciliation pursuant to titles II and V of the concurrent resolution on budget for fiscal year 2018 enacted on December 22, 2017.
(6) 
Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate (21% for the first quarter of 2018 and 35% for all periods in 2017) and state taxes where applicable, with offsetting reductions to the Other category.
(7) 
In the first quarter of 2018, we made a change in how revenue is measured in our Commercial Banking business to include the tax benefits of losses on certain investments. These tax benefits are included in revenue on a taxable-equivalent basis within our Commercial Banking business, with an offsetting reduction to the Other category. In addition, all revenue presented on a taxable-equivalent basis in our Commercial Banking business was impacted by the reduction of the federal tax rate set forth in the Tax Act. The net impact of the measurement change and the reduction of the federal tax rate was a decrease of $28 million in revenue in our Commercial Banking business in the first quarter of 2018, with an offsetting impact to the Other category.
(8) 
Average yield on loans held for investment is calculated based on annualized interest income for the period divided by average loans held for investment during the period for the respective loan category. Annualized interest income is computed based on the effective yield of the respective loan category and does not include any allocations, such as funds transfer pricing.
(9) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the respective loan category.
(10) 
Purchase volume consists of purchase transactions, net of returns, for the period, and excludes cash advance and balance transfer transactions.
(11) 
Percentages represent period-end loans held for investment in each credit score category. Domestic card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.
(12) 
Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(13) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(14) 
Includes charges incurred as a result of restructuring activities.
**
Not meaningful.

18



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1) 
 
 
Basel III Standardized Approach
(Dollars in millions, except as noted)
 
March 31,
2018
 
December 31,
2017
 
September 30,
2017
 
June 30,
2017
 
March 31,
2017
Regulatory Capital Metrics
 
 
 
 
 
 
 
 
 
 
Common equity excluding AOCI
 
$
46,441

 
$
45,296

 
$
46,415

 
$
45,459

 
$
44,614

Adjustments:
 
 
 
 
 
 
 
 
 
 
AOCI(2)(3)
 
(1,599
)
 
(808
)
 
(538
)
 
(593
)
 
(807
)
Goodwill, net of related deferred tax liabilities
 
(14,379
)
 
(14,380
)
 
(14,300
)
 
(14,299
)
 
(14,302
)
Intangible assets, net of related deferred tax liabilities(3)
 
(371
)
 
(330
)
 
(372
)
 
(419
)
 
(465
)
Other
 
620

 
258

 
93

 
78

 
121

Common equity Tier 1 capital
 
$
30,712

 
$
30,036

 
$
31,298

 
$
30,226

 
$
29,161

Tier 1 capital
 
$
35,073

 
$
34,396

 
$
35,657

 
$
34,585

 
$
33,519

Total capital(4)
 
42,264

 
41,962

 
43,272

 
42,101

 
40,979

Risk-weighted assets
 
291,352

 
292,225

 
292,041

 
283,231

 
279,302

Adjusted average assets(5)
 
347,287

 
348,424

 
340,579

 
335,248

 
336,990

Capital Ratios
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital(6)
 
10.5
%
 
10.3
%
 
10.7
%
 
10.7
%
 
10.4
%
Tier 1 capital(7)
 
12.0

 
11.8

 
12.2

 
12.2

 
12.0

Total capital(8)
 
14.5

 
14.4

 
14.8

 
14.9

 
14.7

Tier 1 leverage(5)
 
10.1

 
9.9

 
10.5

 
10.3

 
9.9

Tangible common equity (“TCE”)(9)
 
8.6

 
8.3

 
8.8

 
8.8

 
8.5











19



Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
 
 
2018
 
2017
 
2017
 
 
Q1
 
Q4
 
Q1
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,718

 

 
$
5,718

 
$
5,813

 
$
11

 
$
5,824

 
$
5,474

 
$
33

 
$
5,507

Non-interest income
 
1,191

 
$
2

 
1,193

 
1,200

 
9

 
1,209

 
1,061

 
37

 
1,098

Total net revenue
 
6,909

 
2

 
6,911

 
7,013

 
20

 
7,033

 
6,535

 
70

 
6,605

Provision for credit losses
 
1,674

 

 
1,674

 
1,926

 

 
1,926

 
1,992

 

 
1,992

Non-interest expense
 
3,573

 
(17
)
 
3,556

 
3,779

 
(87
)
 
3,692

 
3,434

 
(29
)
 
3,405

Income from continuing operations before income taxes
 
1,662

 
19

 
1,681

 
1,308

 
107

 
1,415

 
1,109

 
99

 
1,208

Income tax provision (benefit)
 
319

 
4

 
323

 
2,170

 
(1,742
)
 
428

 
314

 
(1
)
 
313

Income (loss) from continuing operations, net of tax
 
1,343

 
15

 
1,358

 
(862
)
 
1,849

 
987

 
795

 
100

 
895

Income (loss) from discontinued operations, net of tax
 
3

 

 
3

 
(109
)
 

 
(109
)
 
15

 

 
15

Net income (loss)
 
1,346

 
15

 
1,361

 
(971
)
 
1,849

 
878

 
810

 
100

 
910

Dividends and undistributed earnings allocated to participating securities(11)
 
(10
)
 


(10
)
 
(1
)
 
(5
)

(6
)
 
(5
)
 

 
(5
)
Preferred stock dividends
 
(52
)
 


(52
)
 
(80
)
 


(80
)
 
(53
)
 

 
(53
)
Net income (loss) available to common stockholders
 
$
1,284

 
$
15

 
$
1,299

 
$
(1,052
)
 
$
1,844

 
$
792

 
$
752

 
$
100

 
$
852

Selected performance metrics:
 
 
 
 
 


 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(11)
 
$
2.62

 
$
0.03

 
$
2.65

 
$
(2.17
)
 
$
3.79

 
$
1.62

 
$
1.54

 
$
0.21

 
$
1.75

Efficiency ratio
 
51.72
%
 
(27
)bps
 
51.45
%
 
53.89
%
 
(139
)bps
 
52.50
%
 
52.55
%
 
(100
)bps
 
51.55
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

20



Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of tangible common equity (“TCE”), tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics to be key financial performance measures that management uses in assessing capital adequacy and the level of returns generated. While these non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, our measures may not be comparable to similarly-titled measures reported by other companies. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
 
 
2018
 
2017
 
2017
 
2017
 
2017
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
Tangible Common Equity (Period-End)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
49,203

 
$
48,730

 
$
50,154

 
$
49,137

 
$
48,040

Goodwill and intangible assets(12)
 
(15,063
)
 
(15,106
)
 
(15,249
)
 
(15,301
)
 
(15,360
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
Tangible common equity
 
$
29,780

 
$
29,264

 
$
30,545

 
$
29,476

 
$
28,320

Tangible Common Equity (Average)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
49,031

 
$
50,710

 
$
50,176

 
$
49,005

 
$
48,193

Goodwill and intangible assets(12)
 
(15,092
)
 
(15,223
)
 
(15,277
)
 
(15,336
)
 
(15,395
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
Tangible common equity
 
$
29,579

 
$
31,127

 
$
30,539

 
$
29,309

 
$
28,438

Tangible Assets (Period-End)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
362,857

 
$
365,693

 
$
361,402

 
$
350,593

 
$
348,549

Goodwill and intangible assets(12)
 
(15,063
)
 
(15,106
)
 
(15,249
)
 
(15,301
)
 
(15,360
)
Tangible assets
 
$
347,794

 
$
350,587

 
$
346,153

 
$
335,292

 
$
333,189

Tangible Assets (Average)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
362,049

 
$
363,045

 
$
355,191

 
$
349,891

 
$
351,641

Goodwill and intangible assets(12)
 
(15,092
)
 
(15,223
)
 
(15,277
)
 
(15,336
)
 
(15,395
)
Tangible assets
 
$
346,957

 
$
347,822

 
$
339,914

 
$
334,555

 
$
336,246

__________
(1) 
Regulatory capital metrics and capital ratios as of March 31, 2018 are preliminary and therefore subject to change.
(2) 
Amounts presented are net of tax.
(3) 
Amounts based on transition provisions for regulatory capital deductions and adjustments of 80% for 2017 and 100% for 2018.
(4) 
Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(5) 
Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.
(6) 
Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.
(7) 
Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(8) 
Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.
(9) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.

21



(10) 
Adjustments for the following periods consist of:
 
 
2018
 
2017
 
2017
(Dollars in millions)
 
Q1
 
Q4
 
Q1
Restructuring charges
 
$
19

 
$
76

 

Impacts of the Tax Act
 

 
1,769

 

U.K. Payment Protection Insurance customer refund reserve (“U.K. PPI Reserve”)
 

 
31

 
$
99

Total
 
19

 
1,876

 
99

Income tax provision (benefit)
 
4

 
27

 
(1
)
Net income
 
$
15

 
$
1,849

 
$
100

(11) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total.
(12) 
Includes impact of related deferred taxes.

22