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EX-99.2 - EXHIBIT 99.2 - PNC FINANCIAL SERVICES GROUP, INC.a4q17earningsslides8k.htm
8-K - FORM 8-K - PNC FINANCIAL SERVICES GROUP, INC.a4q178-kfs.htm
Exhibit 99.1
pncbanklogoa01.jpg



THE PNC FINANCIAL SERVICES GROUP, INC.

FINANCIAL SUPPLEMENT
FOURTH QUARTER 2017
(Unaudited)




THE PNC FINANCIAL SERVICES GROUP, INC.
FINANCIAL SUPPLEMENT
FOURTH QUARTER 2017
(UNAUDITED)





The information contained in this Financial Supplement is preliminary, unaudited and based on data available on January 12, 2018. We have reclassified certain prior period amounts to be consistent with the current period presentation, which we believe is more meaningful to readers of our consolidated financial statements. This information speaks only as of the particular date or dates included in the schedules. We do not undertake any obligation to, and disclaim any duty to, correct or update any of the information provided in this Financial Supplement. Our future financial performance is subject to risks and uncertainties as described in our United States Securities and Exchange Commission (SEC) filings.

BUSINESS
PNC is one of the largest diversified financial services companies in the United States and is headquartered in Pittsburgh, Pennsylvania. PNC has businesses engaged in retail banking, including residential mortgage, corporate and institutional banking and asset management, providing many of its products and services nationally, as well as other products and services in PNC's primary geographic markets located in Pennsylvania, Ohio, New Jersey, Michigan, Illinois, Maryland, Indiana, Florida, North Carolina, Kentucky, Washington, D.C., Delaware, Virginia, Georgia, Alabama, Missouri, Wisconsin and South Carolina. PNC also provides certain products and services internationally.



THE PNC FINANCIAL SERVICES GROUP, INC.
 
Cross Reference Index to Fourth Quarter 2017 Financial Supplement (Unaudited)
Financial Supplement Table Reference
 
 
 
Table
Description
Page
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 1


Table 1: Consolidated Income Statement (Unaudited)
 
Three months ended
 
 
Year ended
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
 
December 31
 
December 31
In millions, except per share data
2017
 
2017
 
2017
 
2017
 
2016
 
 
2017
 
2016
Interest Income
 
 

 
 
 
 
 

 
 
 
 
 
Loans
$
2,154

 
$
2,140

 
$
2,040

 
$
1,904

 
$
1,886

 
 
$
8,238

 
$
7,414

Investment securities
509

 
501

 
495

 
493

 
457

 
 
1,998

 
1,826

Other
162

 
154

 
139

 
123

 
110

 
 
578

 
412

Total interest income
2,825

 
2,795

 
2,674

 
2,520

 
2,453

 
 
10,814

 
9,652

Interest Expense


 


 
 
 
 
 


 
 


 
 
Deposits
190

 
170

 
143

 
120

 
114

 
 
623

 
430

Borrowed funds
290

 
280

 
273

 
240

 
209

 
 
1,083

 
831

Total interest expense
480

 
450

 
416

 
360

 
323

 
 
1,706

 
1,261

Net interest income
2,345

 
2,345

 
2,258

 
2,160

 
2,130

 
 
9,108

 
8,391

Noninterest Income


 


 
 
 
 
 


 
 


 
 
Asset management
720

 
421

 
398

 
403

 
399

 
 
1,942

 
1,521

Consumer services
366

 
357

 
360

 
332

 
349

 
 
1,415

 
1,388

Corporate services
423

 
371

 
434

 
393

 
387

 
 
1,621

 
1,504

Residential mortgage
29

 
104

 
104

 
113

 
142

 
 
350

 
567

Service charges on deposits
183

 
181

 
170

 
161

 
172

 
 
695

 
667

Other (a)
194

 
346

 
336

 
322

 
295

 
 
1,198

 
1,124

Total noninterest income
1,915

 
1,780

 
1,802

 
1,724

 
1,744

 
 
7,221

 
6,771

Total revenue
4,260

 
4,125

 
4,060

 
3,884

 
3,874

 
 
16,329

 
15,162

Provision For Credit Losses
125

 
130

 
98

 
88

 
67

 
 
441

 
433

Noninterest Expense


 


 
 
 
 
 


 
 

 
 
Personnel
1,438

 
1,274

 
1,263

 
1,249

 
1,231

 
 
5,224

 
4,841

Occupancy
240

 
204

 
202

 
222

 
210

 
 
868

 
861

Equipment
274

 
259

 
281

 
251

 
254

 
 
1,065

 
974

Marketing
60

 
62

 
67

 
55

 
60

 
 
244

 
247

Other
1,049

 
657

 
666

 
625

 
686

 
 
2,997

 
2,553

Total noninterest expense
3,061

 
2,456

 
2,479

 
2,402

 
2,441

 
 
10,398

 
9,476

Income before income taxes (benefit)
and noncontrolling interests
1,074

 
1,539

 
1,483

 
1,394

 
1,366

 
 
5,490

 
5,253

Income taxes (benefit)
(1,017
)
 
413

 
386

 
320

 
319

 
 
102

 
1,268

Net income
2,091

 
1,126

 
1,097

 
1,074

 
1,047

 
 
5,388

 
3,985

Less: Net income attributable to
noncontrolling interests
11

 
12

 
10

 
17

 
22

 
 
50

 
82

Preferred stock dividends (b)
55

 
63

 
55

 
63

 
42

 
 
236

 
209

Preferred stock discount accretion and
redemptions
2

 
1

 
2

 
21

 
1

 
 
26

 
6

Net income attributable to common
shareholders
$
2,023

 
$
1,050

 
$
1,030

 
$
973

 
$
982

 
 
$
5,076

 
$
3,688

Earnings Per Common Share


 
 
 
 
 
 
 
 
 
 


 
 
Basic
$
4.23

 
$
2.18

 
$
2.12

 
$
1.99

 
$
2.01

 
 
$
10.49

 
$
7.42

Diluted
$
4.18

 
$
2.16

 
$
2.10

 
$
1.96

 
$
1.97

 
 
$
10.36

 
$
7.30

Average Common Shares Outstanding


 
 
 
 
 
 
 
 
 
 


 
 
Basic
476

 
479

 
484

 
487

 
487

 
 
481

 
494

Diluted
480

 
483

 
488

 
492

 
494

 
 
486

 
500

Efficiency
72
 %
 
60
%
 
61
%
 
62
%
 
63
%
 
 
64
%
 
62
%
Noninterest income to total revenue
45
 %
 
43
%
 
44
%
 
44
%
 
45
%
 
 
44
%
 
45
%
Effective tax rate (c)
(94.7
)%
 
26.8
%
 
26.0
%
 
23.0
%
 
23.4
%
 
 
1.9
%
 
24.1
%

(a)
Includes net gains (losses) on sales of securities of $(3) million, $(1) million, $13 million, $(2) million, and $(4) million for the quarters ended December 31, 2017, September 30, 2017, June 30, 2017, March 31, 2017 and December 31, 2016, respectively, and $7 million and $16 million for the years ended December 31, 2017 and December 31, 2016, respectively.
(b)
Dividends are payable quarterly other than Series O, Series R and Series S preferred stock, which are payable semiannually, with the Series O payable in different quarters than the Series R and Series S preferred stock.
(c)
The effective income tax rates are generally lower than the statutory rate due to the relationship of pretax income to tax credits and earnings that are not subject to tax. The fourth quarter and full year 2017 results benefited from the new federal tax legislation. Certain tax legislation amounts are considered reasonable estimates as of December 31, 2017. As a result, the amounts could be adjusted during the measurement period, which will end in December 2018.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 2

Table 2: Consolidated Balance Sheet (Unaudited)
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
In millions, except par value
2017
 
2017
 
2017
 
2017
 
2016
Assets
 
 
 
 
 
 
 
 
 
Cash and due from banks
$
5,249

 
$
4,736

 
$
5,039

 
$
5,003

 
$
4,879

Interest-earning deposits with banks (a)
28,595

 
24,713

 
22,482

 
27,877

 
25,711

Loans held for sale (b)
2,655

 
1,764

 
2,030

 
1,414

 
2,504

Investment securities – available for sale
57,618

 
57,254

 
58,878

 
59,339

 
60,104

Investment securities – held to maturity
18,513

 
17,740

 
17,553

 
17,093

 
15,843

Loans (b)
220,458

 
221,109

 
218,034

 
212,826

 
210,833

Allowance for loan and lease losses
(2,611
)
 
(2,605
)
 
(2,561
)
 
(2,561
)
 
(2,589
)
Net loans
217,847

 
218,504

 
215,473

 
210,265

 
208,244

Equity investments (c)
11,392

 
11,009

 
10,819

 
10,900

 
10,728

Mortgage servicing rights
1,832

 
1,854

 
1,867

 
1,867

 
1,758

Goodwill
9,173

 
9,163

 
9,163

 
9,103

 
9,103

Other (b)
27,894

 
28,454

 
28,886

 
28,083

 
27,506

Total assets
$
380,768

 
$
375,191

 
$
372,190

 
$
370,944

 
$
366,380

Liabilities
 
 
 
 
 
 
 
 
 
Deposits
 
 
 
 
 
 
 
 
 
Noninterest-bearing
$
79,864

 
$
79,967

 
$
79,550

 
$
79,246

 
$
80,230

Interest-bearing
185,189

 
180,768

 
179,626

 
181,464

 
176,934

Total deposits
265,053

 
260,735

 
259,176

 
260,710

 
257,164

Borrowed funds
 
 
 
 
 
 
 
 
 
Federal Home Loan Bank borrowings
21,037

 
20,538

 
19,039

 
19,549

 
17,549

Bank notes and senior debt
28,062

 
26,467

 
26,054

 
23,745

 
22,972

Subordinated debt
5,200

 
5,601

 
6,111

 
6,889

 
8,009

Other (b)
4,789

 
4,958

 
5,202

 
4,879

 
4,176

Total borrowed funds
59,088

 
57,564

 
56,406

 
55,062

 
52,706

Allowance for unfunded loan commitments and letters of credit
297

 
293

 
304

 
305

 
301

Accrued expenses and other liabilities
8,745

 
10,147

 
10,119

 
8,964

 
9,355

Total liabilities
333,183

 
328,739

 
326,005

 
325,041

 
319,526

Equity
 
 
 
 
 
 
 
 
 
Preferred stock (d)
 
 
 
 
 
 
 
 
 
Common stock - $5 par value
 
 
 
 
 
 
 
 
 
Authorized 800 shares, issued 542 shares
2,710

 
2,710

 
2,710

 
2,709

 
2,709

Capital surplus
16,374

 
16,343

 
16,326

 
16,275

 
16,651

Retained earnings
35,481

 
33,819

 
33,133

 
32,372

 
31,670

Accumulated other comprehensive income (loss)
(148
)
 
(22
)
 
(98
)
 
(279
)
 
(265
)
Common stock held in treasury at cost: 69, 66, 62, 57 and 57 shares
(6,904
)
 
(6,462
)
 
(5,987
)
 
(5,323
)
 
(5,066
)
Total shareholders’ equity
47,513

 
46,388

 
46,084

 
45,754

 
45,699

Noncontrolling interests
72

 
64

 
101

 
149

 
1,155

Total equity
47,585

 
46,452

 
46,185

 
45,903

 
46,854

Total liabilities and equity
$
380,768

 
$
375,191

 
$
372,190

 
$
370,944

 
$
366,380

 
(a)
Amounts include balances held with the Federal Reserve Bank of Cleveland of $28.3 billion, $24.3 billion, $22.1 billion, $27.5 billion and $25.1 billion as of December 31, 2017, September 30, 2017, June 30, 2017, March 31, 2017 and December 31, 2016, respectively.
(b)
Amounts include assets and liabilities for which PNC has elected the fair value option. Our third quarter 2017 Form 10-Q included, and our 2017 Form 10-K will include, additional information regarding these items.
(c)
Amounts include our equity interest in BlackRock.
(d)
Par value less than $.5 million at each date.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 3

Table 3: Average Consolidated Balance Sheet (Unaudited) (a)
 
 
 
 
 
 
Three months ended

 
 
Twelve months ended
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
 
December 31
 
December 31
In millions
2017
 
2017
 
2017
 
2017
 
2016
 
 
2017
 
2016
Assets

 

 
 
 
 
 
 
 
 
 
 
 
Interest-earning assets:

 

 
 
 
 
 
 
 
 
 
 
 
Investment securities

 

 
 
 
 
 
 
 
 
 
 
 
Securities available for sale

 

 
 
 
 
 
 
 
 
 
 
 
Residential mortgage-backed

 

 
 
 
 
 
 
 
 
 
 
 
Agency
$
25,338

 
$
25,493

 
$
25,862

 
$
26,385

 
$
26,374

 
 
$
25,766

 
$
25,442

Non-agency
2,577

 
2,758

 
2,947

 
3,127

 
3,303

 
 
2,851

 
3,613

Commercial mortgage-backed
4,542

 
4,838

 
5,493

 
5,919

 
6,283

 
 
5,193

 
6,369

Asset-backed
5,330

 
5,546

 
5,863

 
5,992

 
5,977

 
 
5,681

 
5,741

U.S. Treasury and government agencies
13,646

 
13,081

 
12,881

 
13,101

 
12,805

 
 
13,178

 
10,590

Other
4,940

 
5,011

 
5,093

 
5,293

 
5,237

 
 
5,083

 
5,064

Total securities available for sale
56,373

 
56,727

 
58,139

 
59,817

 
59,979

 
 
57,752

 
56,819

Securities held to maturity


 


 
 
 
 
 
 
 
 
 
 
 
Residential mortgage-backed
13,976

 
13,549

 
12,790

 
11,852

 
11,465

 
 
13,049

 
10,529

Commercial mortgage-backed
963

 
1,211

 
1,393

 
1,458

 
1,532

 
 
1,255

 
1,693

Asset-backed
220

 
358

 
490

 
556

 
585

 
 
405

 
677

U.S. Treasury and government agencies
739

 
561

 
533

 
529

 
444

 
 
591

 
308

Other
1,974

 
2,000

 
2,007

 
2,041

 
2,030

 
 
2,005

 
2,020

Total securities held to maturity
17,872

 
17,679

 
17,213

 
16,436

 
16,056

 
 
17,305

 
15,227

Total investment securities
74,245

 
74,406

 
75,352

 
76,253

 
76,035

 
 
75,057

 
72,046

Loans


 


 
 
 
 
 
 
 
 
 
 
 
Commercial
111,365

 
109,503

 
106,944

 
103,084

 
101,880

 
 
107,752

 
100,319

Commercial real estate
29,432

 
29,676

 
29,655

 
29,178

 
29,247

 
 
29,487

 
28,729

Equipment lease financing
7,670

 
7,704

 
7,602

 
7,497

 
7,398

 
 
7,618

 
7,463

Consumer
55,814

 
56,062

 
56,342

 
56,843

 
57,164

 
 
56,262

 
57,499

Residential real estate
16,840

 
16,273

 
15,830

 
15,651

 
15,193

 
 
16,152

 
14,807

Total loans
221,121

 
219,218

 
216,373

 
212,253

 
210,882

 
 
217,271

 
208,817

Interest-earning deposits with banks (b)
25,567

 
23,859

 
22,543

 
24,192

 
25,245

 
 
24,043

 
26,328

Other interest-earning assets
8,759

 
9,024

 
9,748

 
8,395

 
7,983

 
 
8,983

 
7,843

Total interest-earning assets
329,692

 
326,507

 
324,016

 
321,093

 
320,145

 
 
325,354

 
315,034

Noninterest-earning assets
47,136

 
46,890

 
46,286

 
45,323

 
46,041

 
 
46,415

 
46,226

Total assets
$
376,828

 
$
373,397

 
$
370,302

 
$
366,416

 
$
366,186

 
 
$
371,769

 
$
361,260

Liabilities and Equity


 


 
 
 
 
 
 
 
 
 
 
 
Interest-bearing liabilities:


 


 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits


 


 
 
 
 
 
 
 
 
 
 
 
Money market
$
60,954

 
$
62,325

 
$
62,157

 
$
63,921

 
$
67,271

 
 
$
62,331

 
$
71,530

Demand
57,128

 
56,743

 
57,513

 
56,797

 
55,223

 
 
57,045

 
52,701

Savings
45,817

 
43,869

 
42,128

 
39,095

 
35,224

 
 
42,749

 
29,643

Time deposits
17,438

 
17,571

 
17,214

 
17,058

 
18,409

 
 
17,322

 
18,890

Total interest-bearing deposits
181,337

 
180,508

 
179,012

 
176,871

 
176,127

 
 
179,447

 
172,764

Borrowed funds


 


 
 
 
 
 
 
 
 
 
 
 
Federal Home Loan Bank borrowings
19,565

 
19,190

 
20,405

 
20,416

 
17,465

 
 
19,890

 
18,385

Bank notes and senior debt
27,778

 
26,602

 
24,817

 
22,992

 
21,653

 
 
25,564

 
21,906

Subordinated debt
5,433

 
5,970

 
6,607

 
7,102

 
8,287

 
 
6,273

 
8,324

Other
5,261

 
5,254

 
5,695

 
4,432

 
4,127

 
 
5,162

 
4,324

Total borrowed funds
58,037

 
57,016

 
57,524

 
54,942

 
51,532

 
 
56,889

 
52,939

Total interest-bearing liabilities
239,374

 
237,524

 
236,536

 
231,813

 
227,659

 
 
236,336

 
225,703

Noninterest-bearing liabilities and equity:


 


 
 
 
 
 
 
 
 
 
 
 
Noninterest-bearing deposits
80,152

 
78,931

 
77,375

 
78,050

 
80,925

 
 
78,634

 
78,085

Accrued expenses and other liabilities
10,801

 
10,749

 
10,432

 
10,081

 
10,828

 
 
10,518

 
11,083

Equity
46,501

 
46,193

 
45,959

 
46,472

 
46,774

 
 
46,281

 
46,389

Total liabilities and equity
$
376,828

 
$
373,397

 
$
370,302

 
$
366,416

 
$
366,186

 
 
$
371,769

 
$
361,260


(a)
Calculated using average daily balances.
(b)
Amounts include balances held with the Federal Reserve Bank of Cleveland of $25.3 billion, $23.4 billion, $22.1 billion, $23.7 billion and $24.7 billion for the three months ended December 31, 2017, September 30, 2017, June 30, 2017, March 31, 2017 and December 31, 2016, respectively, and $23.6 billion and $25.8 billion for the twelve months ended December 31, 2017 and December 31, 2016, respectively.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 4

Table 4: Details of Net Interest Margin (Unaudited) (a)
 
Three months ended
 
 
Twelve months ended
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
 
December 31
 
December 31
 
2017
 
2017
 
2017
 
2017
 
2016
 
 
2017
 
2016
Average yields/rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yield on interest-earning assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investment securities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Securities available for sale
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage-backed
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Agency
2.58
%
 
2.61
%
 
2.51
%
 
2.57
%
 
2.30
%
 
 
2.57
%
 
2.43
%
Non-agency
4.29
%
 
5.91
%
 
5.58
%
 
5.59
%
 
5.18
%
 
 
5.37
%
 
4.84
%
Commercial mortgage-backed
4.68
%
 
2.71
%
 
2.56
%
 
2.35
%
 
2.25
%
 
 
3.00
%
 
2.62
%
Asset-backed
2.82
%
 
2.53
%
 
2.48
%
 
2.50
%
 
2.39
%
 
 
2.59
%
 
2.30
%
U.S. Treasury and government agencies
1.79
%
 
1.83
%
 
1.78
%
 
1.66
%
 
1.41
%
 
 
1.78
%
 
1.46
%
Other
3.32
%
 
3.08
%
 
3.08
%
 
2.93
%
 
2.97
%
 
 
3.11
%
 
3.00
%
Total securities available for sale
2.73
%
 
2.63
%
 
2.56
%
 
2.53
%
 
2.33
%
 
 
2.62
%
 
2.46
%
Securities held to maturity
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage-backed
2.74
%
 
2.81
%
 
2.82
%
 
2.79
%
 
2.52
%
 
 
2.79
%
 
2.75
%
Commercial mortgage-backed
4.11
%
 
4.42
%
 
4.30
%
 
3.50
%
 
4.12
%
 
 
4.06
%
 
3.66
%
Asset-backed
2.66
%
 
2.53
%
 
2.35
%
 
2.21
%
 
2.29
%
 
 
2.47
%
 
2.07
%
U.S. Treasury and government agencies
2.85
%
 
3.07
%
 
3.10
%
 
3.07
%
 
3.25
%
 
 
3.05
%
 
3.57
%
Other
5.28
%
 
5.30
%
 
5.28
%
 
5.34
%
 
5.35
%
 
 
5.24
%
 
5.64
%
Total securities held to maturity
3.10
%
 
3.20
%
 
3.22
%
 
3.16
%
 
3.04
%
 
 
3.17
%
 
3.22
%
Total investment securities
2.82
%
 
2.77
%
 
2.71
%
 
2.67
%
 
2.48
%
 
 
2.74
%
 
2.62
%
Loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial
3.59
%
 
3.54
%
 
3.45
%
 
3.24
%
 
3.11
%
 
 
3.51
%
 
3.13
%
Commercial real estate
3.68
%
 
3.65
%
 
3.48
%
 
3.27
%
 
3.30
%
 
 
3.57
%
 
3.36
%
Equipment lease financing
2.33
%
 
3.71
%
 
3.65
%
 
3.34
%
 
3.33
%
 
 
3.26
%
 
3.56
%
Consumer
4.72
%
 
4.67
%
 
4.52
%
 
4.47
%
 
4.35
%
 
 
4.59
%
 
4.31
%
Residential real estate
4.41
%
 
4.45
%
 
4.55
%
 
4.55
%
 
4.64
%
 
 
4.49
%
 
4.70
%
Total loans
3.91
%
 
3.92
%
 
3.82
%
 
3.67
%
 
3.59
%
 
 
3.86
%
 
3.61
%
Interest-earning deposits with banks
1.33
%
 
1.26
%
 
1.04
%
 
.81
%
 
.56
%
 
 
1.11
%
 
.52
%
Other interest-earning assets
3.55
%
 
3.47
%
 
3.38
%
 
3.54
%
 
3.80
%
 
 
3.48
%
 
3.56
%
Total yield on interest-earning assets
3.45
%
 
3.45
%
 
3.35
%
 
3.22
%
 
3.09
%
 
 
3.39
%
 
3.13
%
Rate on interest-bearing liabilities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Money market
.45
%
 
.41
%
 
.30
%
 
.23
%
 
.21
%
 
 
.35
%
 
.20
%
Demand
.17
%
 
.14
%
 
.12
%
 
.10
%
 
.08
%
 
 
.13
%
 
.08
%
Savings
.51
%
 
.45
%
 
.45
%
 
.42
%
 
.42
%
 
 
.46
%
 
.40
%
Time deposits
.85
%
 
.79
%
 
.73
%
 
.69
%
 
.66
%
 
 
.77
%
 
.66
%
Total interest-bearing deposits
.42
%
 
.37
%
 
.32
%
 
.28
%
 
.26
%
 
 
.35
%
 
.25
%
Borrowed funds
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Federal Home Loan Bank borrowings
1.48
%
 
1.37
%
 
1.23
%
 
1.09
%
 
1.01
%
 
 
1.31
%
 
.84
%
Bank notes and senior debt
2.04
%
 
2.05
%
 
2.00
%
 
1.85
%
 
1.55
%
 
 
2.02
%
 
1.61
%
Subordinated debt
3.49
%
 
3.48
%
 
3.66
%
 
3.49
%
 
3.05
%
 
 
3.54
%
 
3.17
%
Other 
1.74
%
 
1.60
%
 
1.67
%
 
1.36
%
 
1.41
%
 
 
1.61
%
 
1.39
%
Total borrowed funds
1.96
%
 
1.93
%
 
1.89
%
 
1.74
%
 
1.60
%
 
 
1.90
%
 
1.57
%
Total rate on interest-bearing liabilities
.79
%
 
.75
%
 
.70
%
 
.62
%
 
.56
%
 
 
.72
%
 
.56
%
Interest rate spread
2.66
%
 
2.70
%
 
2.65
%
 
2.60
%
 
2.53
%
 
 
2.67
%
 
2.57
%
Impact of noninterest-bearing sources (b)
.22

 
.21

 
.19

 
.17

 
.16

 
 
.20

 
.16

Net interest margin
2.88
%
 
2.91
%
 
2.84
%
 
2.77
%
 
2.69
%
 
 
2.87
%
 
2.73
%

(a)
Calculated as annualized taxable-equivalent net interest income divided by average earning assets. To provide more meaningful comparisons of net interest yields for all earning assets, interest income includes the effects of taxable-equivalent adjustments using a statutory federal income tax rate of 35% to increase tax-exempt interest income to a taxable-equivalent basis. This adjustment is not permitted under generally accepted accounting principles (GAAP) in the Consolidated Income Statement. The taxable-equivalent adjustments to net interest income for the three months ended December 31, 2017, September 30, 2017, June 30, 2017, March 31, 2017 and December 31, 2016, were $54 million, $55 million, $54 million, $52 million and $50 million, respectively. The taxable-equivalent adjustments to net interest income for the twelve months ended December 31, 2017 and December 31, 2016 were $215 million and $195 million, respectively.
(b)
Represents the positive effects of investing noninterest-bearing sources in interest-earning assets.




THE PNC FINANCIAL SERVICES GROUP, INC.

Page 5

Table 5: Per Share Related Information (Unaudited)
 
 
 
 
 
 
 
 
Three months ended
 
 
Twelve months ended
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
 
December 31
 
December 31
In millions, except per share data
2017
 
2017
 
2017
 
2017
 
2016
 
 
2017
 
2016
Basic
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income
$
2,091

 
$
1,126

 
$
1,097

 
$
1,074

 
$
1,047

 
 
$
5,388

 
$
3,985

Less:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income (loss) attributable to noncontrolling
     interests
11

 
12

 
10

 
17

 
22

 
 
50

 
82

Preferred stock dividends (a)
55

 
63

 
55

 
63

 
42

 
 
236

 
209

Preferred stock discount accretion and redemptions
2

 
1

 
2

 
21

 
1

 
 
26

 
6

Net income attributable to common shareholders
2,023

 
1,050

 
1,030

 
973

 
982

 
 
5,076

 
3,688

Less:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Dividends and undistributed earnings allocated to
    nonvested restricted shares
8

 
5

 
4

 
6

 
7

 
 
23

 
26

Net income attributable to basic common shares
$
2,015

 
$
1,045

 
$
1,026

 
$
967

 
$
975

 
 
$
5,053

 
$
3,662

Basic weighted-average common shares outstanding
476

 
479

 
484

 
487

 
487

 
 
481

 
494

Basic earnings per common share
$
4.23

 
$
2.18

 
$
2.12

 
$
1.99

 
$
2.01

 
 
$
10.49

 
$
7.42

Diluted
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income attributable to basic common shares
$
2,015

 
$
1,045

 
$
1,026

 
$
967

 
$
975

 
 
$
5,053

 
$
3,662

Less: Impact of BlackRock earnings per share dilution
8

 
3

 
1

 
4

 
2

 
 
16

 
12

Net income attributable to diluted common shares
$
2,007

 
$
1,042

 
$
1,025

 
$
963

 
$
973

 
 
$
5,037

 
$
3,650

Basic weighted-average common shares outstanding
476

 
479

 
484

 
487

 
487

 
 
481

 
494

Dilutive potential common shares
4

 
4

 
4

 
5

 
7

 
 
5

 
6

Diluted weighted-average common shares outstanding
480

 
483

 
488

 
492

 
494

 
 
486

 
500

Diluted earnings per common share
$
4.18

 
$
2.16

 
$
2.10

 
$
1.96

 
$
1.97

 
 
$
10.36

 
$
7.30


(a)
Dividends are payable quarterly other than the Series O, Series R and Series S preferred stock, which are payable semiannually, with the Series O payable in different quarters than the Series R and Series S preferred stock.

Table 6: Details of Loans (Unaudited)
 
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
In millions
 
2017
 
2017
 
2017
 
2017
 
2016
 
Commercial lending
 
 
 
 
 
 
 
 
 
 
 
Commercial
 
 
 
 
 
 
 
 
 
 
 
Manufacturing
 
$
20,578

 
$
20,658

 
$
20,533

 
$
20,054

 
$
18,891

 
Retail/wholesale trade
 
17,846

 
18,256

 
18,101

 
17,446

 
16,752

 
Service providers
 
15,100

 
15,014

 
15,111

 
14,185

 
14,707

 
Real estate related (a)
 
12,496

 
12,174

 
12,179

 
11,690

 
11,920

 
Health care
 
9,739

 
9,659

 
9,541

 
9,603

 
9,491

 
Financial services
 
8,532

 
10,968

 
8,493

 
7,710

 
7,241

 
Transportation and warehousing
 
5,609

 
5,597

 
5,589

 
5,260

 
5,170

 
Other industries
 
20,627

 
18,991

 
19,010

 
17,817

 
17,192

 
Total commercial
 
110,527

 
111,317

 
108,557

 
103,765

 
101,364

 
Commercial real estate
 
28,978

 
29,516

 
29,489

 
29,435

 
29,010

 
Equipment lease financing
 
7,934

 
7,694

 
7,719

 
7,462

 
7,581

 
Total commercial lending
 
147,439

 
148,527

 
145,765

 
140,662

 
137,955

 
Consumer lending
 
 
 
 
 
 
 
 
 
 
 
Home equity
 
28,364

 
28,811

 
29,219

 
29,577

 
29,949

 
Residential real estate
 
17,212

 
16,601

 
16,049

 
15,781

 
15,598

 
Credit card
 
5,699

 
5,375

 
5,211

 
5,112

 
5,282

 
Other consumer
 


 
 
 
 
 
 
 
 
 
Automobile
 
12,880

 
12,743

 
12,488

 
12,337

 
12,380

 
Education
 
4,454

 
4,620

 
4,751

 
4,974

 
5,159

 
Other
 
4,410

 
4,432

 
4,551

 
4,383

 
4,510

 
Total consumer lending
 
73,019

 
72,582

 
72,269

 
72,164

 
72,878

 
Total loans
 
$
220,458

 
$
221,109

 
$
218,034

 
$
212,826

 
$
210,833

 

(a) Includes loans to customers in the real estate and construction industries.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 6

Allowance for Loan and Lease Losses (Unaudited)

Table 7: Change in Allowance for Loan and Lease Losses
 
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
Three months ended - in millions
 
2017
 
2017
 
2017
 
2017
 
2016
Beginning balance
 
$
2,605

 
$
2,561

 
$
2,561

 
$
2,589

 
$
2,619

Gross charge-offs:
 
 
 
 
 
 
 
 
 
 
Commercial
 
(46
)
 
(39
)
 
(48
)
 
(53
)
 
(61
)
Commercial real estate
 
(15
)
 
(6
)
 
(2
)
 
(1
)
 
(4
)
Equipment lease financing
 
(5
)
 
(4
)
 
(1
)
 
(1
)
 
(1
)
Home equity
 
(25
)
 
(26
)
 
(38
)
 
(34
)
 
(28
)
Residential real estate
 
(1
)
 
(4
)
 

 
(4
)
 
(3
)
Credit card
 
(46
)
 
(44
)
 
(46
)
 
(46
)
 
(39
)
Other consumer
 
(71
)
 
(62
)
 
(59
)
 
(59
)
 
(58
)
Total gross charge-offs
 
(209
)
 
(185
)
 
(194
)
 
(198
)
 
(194
)
Recoveries:
 
 
 
 
 
 
 
 
 
 
Commercial
 
20

 
17

 
20

 
24

 
30

Commercial real estate
 
7

 
6

 
8

 
7

 
14

Equipment lease financing
 
3

 
2

 
1

 
1

 
1

Home equity
 
24

 
24

 
23

 
20

 
21

Residential real estate
 
6

 
4

 
4

 
4

 
2

Credit card
 
5

 
5

 
6

 
5

 
5

Other consumer
 
21

 
21

 
22

 
19

 
15

Total recoveries
 
86

 
79

 
84

 
80

 
88

Net (charge-offs) / recoveries:
 
 
 
 
 
 
 
 
 
 
Commercial
 
(26
)
 
(22
)
 
(28
)
 
(29
)
 
(31
)
Commercial real estate
 
(8
)
 

 
6

 
6

 
10

Equipment lease financing
 
(2
)
 
(2
)
 

 

 

Home equity
 
(1
)
 
(2
)
 
(15
)
 
(14
)
 
(7
)
Residential real estate
 
5

 

 
4

 

 
(1
)
Credit card
 
(41
)
 
(39
)
 
(40
)
 
(41
)
 
(34
)
Other consumer
 
(50
)
 
(41
)
 
(37
)
 
(40
)
 
(43
)
Total net charge-offs
 
(123
)
 
(106
)
 
(110
)
 
(118
)
 
(106
)
Provision for credit losses
 
125

 
130

 
98

 
88

 
67

Net (increase) / decrease in allowance for unfunded loan commitments
and letters of credit
 
(4
)
 
11

 
1

 
(4
)
 
9

Other
 
8

 
9

 
11

 
6

 

Ending balance
 
$
2,611

 
$
2,605

 
$
2,561

 
$
2,561

 
$
2,589

Supplemental Information
 
 
 
 
 
 
 
 
 
 
Net charge-offs to average loans (for the three months ended) (annualized)
 
.22
%
 
.19
%
 
.20
%
 
.23
%
 
.20
%
Allowance for loan and lease losses to total loans
 
1.18
%
 
1.18
%
 
1.17
%
 
1.20
%
 
1.23
%
Commercial lending net charge-offs
 
$
(36
)
 
$
(24
)
 
$
(22
)
 
$
(23
)
 
$
(21
)
Consumer lending net charge-offs
 
(87
)
 
(82
)
 
(88
)
 
(95
)
 
(85
)
Total net charge-offs
 
$
(123
)
 
$
(106
)
 
$
(110
)
 
$
(118
)
 
$
(106
)
Net charge-offs to average loans
 
 
 
 
 
 
 
 
 
 
Commercial lending
 
.10
%
 
.06
%
 
.06
%
 
.07
%
 
.06
%
Consumer lending
 
.48
%
 
.45
%
 
.49
%
 
.53
%
 
.47
%



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 7

Details of Nonperforming Assets (Unaudited)

Table 8: Nonperforming Assets by Type
 
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
In millions
 
2017
 
2017
 
2017
 
2017
 
2016
Nonperforming loans, including TDRs
 
 
 
 
 
 
 
 
 
 
Commercial lending
 
 
 
 
 
 
 
 
 
 
Commercial
 
 
 
 
 
 
 
 
 
 
Retail/wholesale trade
 
$
115

 
$
76

 
$
86

 
$
106

 
$
87

Manufacturing
 
55

 
63

 
65

 
41

 
31

Service providers
 
35

 
48

 
52

 
44

 
40

Real estate related (a)
 
33

 
37

 
26

 
28

 
47

Financial services
 

 

 

 

 
1

Health care
 
15

 
23

 
33

 
23

 
30

Transportation and warehousing
 
27

 
15

 
16

 
3

 
20

Other industries
 
149

 
157

 
190

 
155

 
240

Total commercial
 
429

 
419

 
468

 
400

 
496

Commercial real estate
 
123

 
128

 
127

 
137

 
143

Equipment lease financing
 
2

 
3

 
4

 
12

 
16

Total commercial lending
 
554

 
550

 
599

 
549

 
655

Consumer lending (b)
 

 

 

 

 

Home equity
 
818

 
814

 
837

 
900

 
914

Residential real estate
 
400

 
423

 
439

 
473

 
501

Credit card
 
6

 
5

 
5

 
4

 
4

Other consumer
 

 

 

 

 

Automobile
 
76

 
71

 
66

 
61

 
55

Education and other
 
11

 
10

 
11

 
11

 
15

Total consumer lending
 
1,311

 
1,323

 
1,358

 
1,449

 
1,489

Total nonperforming loans (c)
 
1,865

 
1,873

 
1,957

 
1,998

 
2,144

OREO, foreclosed and other assets
 
170

 
194

 
196

 
214

 
230

Total nonperforming assets
 
$
2,035

 
$
2,067

 
$
2,153

 
$
2,212

 
$
2,374

Nonperforming loans to total loans
 
.85
%
 
.85
%
 
.90
%
 
.94
%
 
1.02
%
Nonperforming assets to total loans, OREO, foreclosed and other
assets
 
.92
%
 
.93
%
 
.99
%
 
1.04
%
 
1.12
%
Nonperforming assets to total assets
 
.53
%
 
.55
%
 
.58
%
 
.60
%
 
.65
%
Allowance for loan and lease losses to nonperforming loans
 
140
%
 
139
%
 
131
%
 
128
%
 
121
%

(a)
Includes loans related to customers in the real estate and construction industries.
(b)
Excludes most consumer loans and lines of credit, not secured by residential real estate, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.
(c)
Nonperforming loans exclude certain government insured or guaranteed loans, loans held for sale, loans accounted for under the fair value option and purchased impaired loans.




THE PNC FINANCIAL SERVICES GROUP, INC.

Page 8

Details of Nonperforming Assets (Unaudited) (Continued)

Table 9: Change in Nonperforming Assets
 
 
October 1, 2017 -

 
July 1, 2017 -

 
April 1, 2017 -

 
January 1, 2017 -

 
October 1, 2016 -

In millions
 
December 31, 2017

 
September 30, 2017

 
June 30, 2017

 
March 31, 2017

 
December 31, 2016

Beginning balance
 
$
2,067

 
$
2,153

 
$
2,212

 
$
2,374

 
$
2,375

New nonperforming assets
 
307

 
303

 
436

 
330

 
518

Charge-offs and valuation adjustments
 
(141
)
 
(142
)
 
(152
)
 
(150
)
 
(132
)
Principal activity, including paydowns and payoffs
 
(87
)
 
(162
)
 
(161
)
 
(228
)
 
(279
)
Asset sales and transfers to loans held for sale
 
(40
)
 
(38
)
 
(58
)
 
(42
)
 
(57
)
Returned to performing status
 
(71
)
 
(47
)
 
(124
)
 
(72
)
 
(51
)
Ending balance
 
$
2,035

 
$
2,067

 
$
2,153

 
$
2,212

 
$
2,374


Table 10: Largest Individual Nonperforming Assets at December 31, 2017 (a)
In millions
 
 
 
 
 
Ranking
 
Outstandings
Industry
1
 
$44
 
Wholesale Trade
2
 
40
 
Information
3
 
31
 
Wholesale Trade
4
 
28
 
Mining, Quarrying, Oil and Gas Extraction
5
 
25
 
Mining, Quarrying, Oil and Gas Extraction
6
 
20
 
Manufacturing
7
 
14
 
Manufacturing
8
 
14
 
Construction
9
 
14
 
Transportation and Warehousing
10
 
13
 
Real Estate, Rental and Leasing
Total
 
$243
 
 
As a percent of total nonperforming assets
 
12%
 
 
(a) Amounts shown are not net of related allowance for loan and lease losses, if applicable.



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 9

Accruing Loans Past Due (Unaudited)

Table 11: Accruing Loans Past Due 30 to 59 Days (a)
 
 
Amount
 
Percent of Total Outstandings
 
 
Dec. 31
 
Sept. 30
 
Jun. 30
 
Mar. 31
 
Dec. 31
 
Dec. 31
 
Sept. 30
 
Jun. 30
 
Mar. 31
 
Dec. 31
Dollars in millions
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2017
 
2017
 
2017
 
2016
Commercial
 
$
45

 
$
44

 
$
42

 
$
62

 
$
81

 
.04
%
 
.04
%
 
.04
%
 
.06
%
 
.08
%
Commercial real estate
 
27
 
8
 
4
 
15
 
5
 
.09
%
 
.03
%
 
.01
%
 
.05
%
 
.02
%
Equipment lease financing
 
17
 
4
 
2
 
19
 
29
 
.21
%
 
.05
%
 
.03
%
 
.25
%
 
.38
%
Home equity
 
78
 
74
 
61
 
57
 
64
 
.27
%
 
.26
%
 
.21
%
 
.19
%
 
.21
%
Residential real estate
 

 

 

 

 

 

 

 

 

 

Non government insured
 
90
 
75
 
78
 
62
 
103
 
.52
%
 
.45
%
 
.49
%
 
.39
%
 
.66
%
Government insured
 
61
 
60
 
51
 
60
 
56
 
.35
%
 
.36
%
 
.32
%
 
.38
%
 
.36
%
Credit card
 
43
 
40
 
34
 
32
 
33
 
.75
%
 
.74
%
 
.65
%
 
.63
%
 
.62
%
Other consumer
 

 

 

 

 

 

 

 

 

 

Automobile
 
79
 
71
 
44
 
35
 
51
 
.61
%
 
.56
%
 
.35
%
 
.28
%
 
.41
%
Education and other
 

 

 

 

 

 

 

 

 

 

Non government insured
 
25
 
30
 
24
 
22
 
37
 
.28
%
 
.33
%
 
.26
%
 
.24
%
 
.38
%
Government insured
 
80
 
80
 
93
 
94
 
103
 
.90
%
 
.88
%
 
1.00
%
 
1.00
%
 
1.07
%
Total
 
$
545

 
$
486

 
$
433

 
$
458

 
$
562

 
.25
%
 
.22
%
 
.20
%
 
.22
%
 
.27
%

Table 12: Accruing Loans Past Due 60 to 89 Days (a)
 
 
Amount
 
Percent of Total Outstandings
 
 
Dec. 31
 
Sept. 30
 
Jun. 30
 
Mar. 31
 
Dec. 31
 
Dec. 31
 
Sept. 30
 
Jun. 30
 
Mar. 31
 
Dec. 31
Dollars in millions
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2017
 
2017
 
2017
 
2016
Commercial
 
$
25

 
$
28

 
$
26

 
$
29

 
$
20

 
.02
%
 
.03
%
 
.02
%
 
.03
%
 
.02
%
Commercial real estate
 
2
 
13
 
1
 
6
 
2
 
.01
%
 
.04
%
 
.00
%
 
.02
%
 
.01
%
Equipment lease financing
 
1
 
3
 
4
 

 
1
 
.01
%
 
.04
%
 
.05
%
 

 
.01
%
Home equity
 
26
 
31
 
24
 
23
 
30
 
.09
%
 
.11
%
 
.08
%
 
.08
%
 
.10
%
Residential real estate
 

 

 

 

 

 

 

 

 

 

Non government insured
 
21
 
17
 
14
 
23
 
18
 
.12
%
 
.10
%
 
.09
%
 
.15
%
 
.12
%
Government insured
 
53
 
54
 
55
 
54
 
50
 
.31
%
 
.33
%
 
.34
%
 
.34
%
 
.32
%
Credit card
 
26
 
25
 
20
 
21
 
21
 
.46
%
 
.47
%
 
.38
%
 
.41
%
 
.40
%
Other consumer
 

 

 

 

 

 

 

 

 

 

Automobile
 
20
 
16
 
12
 
10
 
12
 
.16
%
 
.13
%
 
.10
%
 
.08
%
 
.10
%
Education and other
 

 

 

 

 

 

 

 

 

 

Non government insured
 
12
 
15
 
9
 
11
 
12
 
.14
%
 
.17
%
 
.10
%
 
.12
%
 
.12
%
Government insured
 
52
 
53
 
54
 
50
 
66
 
.59
%
 
.59
%
 
.58
%
 
.53
%
 
.68
%
Total
 
$
238

 
$
255

 
$
219

 
$
227

 
$
232

 
.11
%
 
.12
%
 
.10
%
 
.11
%
 
.11
%

Table 13: Accruing Loans Past Due 90 Days or More (a)
 
 
Amount
 
Percent of Total Outstandings
 
 
Dec. 31
 
Sept. 30
 
Jun. 30
 
Mar. 31
 
Dec. 31
 
Dec. 31
 
Sept. 30
 
Jun. 30
 
Mar. 31
 
Dec. 31
Dollars in millions
 
2017
 
2017
 
2017
 
2017
 
2016
 
2017
 
2017
 
2017
 
2017
 
2016
Commercial
 
$
39

 
$
47

 
$
50

 
$
40

 
$
39

 
.04
%
 
.04
%
 
.05
%
 
.04
%
 
.04
%
Commercial real estate
 

 

 
2
 

 

 

 

 
.01
%
 

 

Residential real estate
 

 

 

 

 

 

 

 

 

 

Non government insured
 
24
 
12
 
11
 
10
 
24
 
.14
%
 
.07
%
 
.07
%
 
.06
%
 
.15
%
Government insured
 
462
 
406
 
400
 
422
 
476
 
2.68
%
 
2.45
%
 
2.49
%
 
2.67
%
 
3.05
%
Credit card
 
45
 
38
 
36
 
37
 
37
 
.79
%
 
.71
%
 
.69
%
 
.72
%
 
.70
%
Other consumer
 

 

 

 

 

 

 

 

 

 

Automobile
 
8
 
5
 
4
 
5
 
5
 
.06
%
 
.04
%
 
.03
%
 
.04
%
 
.04
%
Education and other
 

 

 

 

 

 

 

 

 

 

Non government insured
 
11
 
9
 
8
 
9
 
10
 
.12
%
 
.10
%
 
.09
%
 
.10
%
 
.10
%
Government insured
 
148
 
161
 
163
 
176
 
191
 
1.67
%
 
1.78
%
 
1.75
%
 
1.88
%
 
1.98
%
Total
 
$
737

 
$
678

 
$
674

 
$
699

 
$
782

 
.33
%
 
.31
%
 
.31
%
 
.33
%
 
.37
%

(a) Excludes loans held for sale and purchased impaired loans.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 10

 
Business Segment Descriptions (Unaudited)

Retail Banking provides deposit, lending, brokerage, insurance services, investment management and cash management products and services to consumer and small business customers within our primary geographic markets. Our customers are serviced through our branch network, ATMs, call centers, online banking and mobile channels. The branch network is located primarily in Pennsylvania, Ohio, New Jersey, Michigan, Illinois, Maryland, Indiana, Florida, North Carolina, Kentucky, Washington, D.C., Delaware, Virginia, Georgia, Alabama, Missouri, Wisconsin and South Carolina. Deposit products include checking, savings and money market accounts and certificates of deposit. Lending products include residential mortgages, home equity loans and lines of credit, auto loans, credit cards, education loans and personal and small business loans and lines of credit. The residential mortgage loans are directly originated within our branch network and nationwide, and are typically underwritten to government agency and/or third-party standards, and either sold, servicing retained, or held on our balance sheet. Our mortgage servicing operation performs all functions related to servicing residential mortgage loans for investors and for loans we own. Brokerage, investment management and cash management products and services include managed accounts, education accounts, retirement accounts and trust and estate services.

Corporate & Institutional Banking provides lending, treasury management, and capital markets-related products and services to mid-sized and large corporations, government and not-for-profit entities. Lending products include secured and unsecured loans, letters of credit and equipment leases. Treasury management services include cash and investment management, receivables management, disbursement services, funds transfer services, information reporting and global trade services. Capital markets-related products and services include foreign exchange, derivatives, securities, loan syndications, mergers and acquisitions advisory and equity capital markets advisory related services. We also provide commercial loan servicing and technology solutions for the commercial real estate finance industry. Products and services are provided nationally. We offer certain products and services internationally.

Asset Management Group provides personal wealth management for high net worth and ultra high net worth clients and institutional asset management. Wealth management products and services include investment and retirement planning, customized investment management, private banking, tailored credit solutions, and trust management and administration for individuals and their families. Our Hawthorn unit provides multi-generational family planning including estate, financial, tax planning, fiduciary, investment management and consulting, private banking, personal administrative services, asset custody and customized performance reporting to ultra high net worth families. Institutional asset management provides advisory, custody and retirement administration services. The business also offers PNC proprietary mutual funds. Institutional clients include corporations, unions, municipalities, non-profits, foundations and endowments, primarily located in our geographic footprint.

BlackRock, in which we hold an equity investment, is a leading publicly traded investment management firm providing a broad range of investment and risk management services to institutional and retail clients worldwide. Using a diverse platform of active and index investment strategies across asset classes, BlackRock develops investment outcomes and asset allocation solutions for clients. Product offerings include single- and multi-asset class portfolios investing in equities, fixed income, alternatives and money market instruments. BlackRock also offers an investment and risk management technology platform, risk analytics, advisory and technology services and solutions to a broad base of institutional and wealth management investors. Our equity investment in BlackRock provides us with an additional source of noninterest income and increases our overall revenue diversification. BlackRock is a publicly traded company, and additional information regarding its business is available in its filings with the Securities and Exchange Commission (SEC). At December 31, 2017, our economic interest in BlackRock was 22%.

Table 14: Period End Employees (a)
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
2017
 
2017
 
2017
 
2017
 
2016
Full-time employees
 
 
 
 
 
 
 
 
 
Retail Banking
29,604

 
29,486

 
29,463

 
29,606

 
29,491

Other full-time employees
20,754

 
20,637

 
20,399

 
20,065

 
19,869

Total full-time employees
50,358

 
50,123

 
49,862

 
49,671

 
49,360

Part-time employees
 
 
 
 
 
 
 
 
 
Retail Banking
2,368

 
2,422

 
2,554

 
2,492

 
2,458

Other part-time employees
180

 
223

 
540

 
192

 
188

Total part-time employees
2,548

 
2,645

 
3,094

 
2,684

 
2,646

Total
52,906

 
52,768

 
52,956

 
52,355

 
52,006

 
(a) See note (a) on page 11. In each of the second and third quarters of 2017, certain personnel were moved from Other into Retail Banking. Prior periods have been revised to reflect these changes.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 11

Table 15: Summary of Business Segment Income and Revenue (Unaudited) (a) (b) (c)
 
Three months ended
 
 
Year ended
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
 
December 31
 
December 31
In millions
2017
 
2017
 
2017
 
2017
 
2016
 
 
2017
 
2016
Income (loss)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Retail Banking
$
(145
)
 
$
232

 
$
230

 
$
213

 
$
228

 
 
$
530

 
$
1,023

Corporate & Institutional Banking
937

 
525

 
518

 
484

 
545

 
 
2,464

 
1,909

Asset Management Group
56

 
47

 
52

 
47

 
55

 
 
202

 
210

Other, including BlackRock (d)
1,243

 
322

 
297

 
330

 
219

 
 
2,192

 
843

Net income
$
2,091

 
$
1,126

 
$
1,097

 
$
1,074

 
$
1,047

 
 
$
5,388

 
$
3,985

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Retail Banking
$
1,535

 
$
1,819

 
$
1,784

 
$
1,724

 
$
1,775

 
 
$
6,862

 
$
7,204

Corporate & Institutional Banking
1,502

 
1,479

 
1,478

 
1,363

 
1,393

 
 
5,822

 
5,347

Asset Management Group
297

 
292

 
290

 
289

 
288

 
 
1,168

 
1,151

Other, including BlackRock (d)
926

 
535

 
508

 
508

 
418

 
 
2,477

 
1,460

Total revenue
$
4,260

 
$
4,125

 
$
4,060

 
$
3,884

 
$
3,874

 
 
$
16,329

 
$
15,162

 
(a)
Effective for the first quarter of 2017, as a result of changes to how we manage our businesses, we realigned our segments and, accordingly, have changed the basis of presentation of our segments, resulting in four reportable business segments: Retail Banking, Corporate & Institutional Banking, Asset Management Group and BlackRock. For purposes of this presentation, we have combined BlackRock with Other. All 2016 prior periods presented were revised to conform to the new segment alignment.
(b)
Our business information is presented based on our internal management reporting practices. Net interest income in business segment results reflects PNC’s internal funds transfer pricing methodology. Assets receive a funding charge and liabilities and capital receive a funding credit based on a transfer pricing methodology that incorporates product repricing characteristics, tenor and other factors. We periodically refine our internal methodologies as management reporting practices are enhanced. In the first quarter of 2017, we made certain adjustments to our internal funds transfer pricing methodology primarily relating to weighted average lives of certain non-maturity deposits. These changes in methodology affected business segment results, primarily adversely impacting net interest income for Corporate & Institutional Banking and Retail Banking, offset by increased net interest income in Other. All 2016 prior periods presented were revised to reflect our change in internal funds transfer pricing methodology.
(c)
The fourth quarter and full year 2017 results benefited from the new federal tax legislation. Our business segment results for these periods reflect the allocation of the impact of the new tax legislation to our business segments, including the revaluation of our deferred taxes. Certain tax legislation amounts are considered reasonable estimates as of December 31, 2017. As a result, the amounts could be adjusted during the measurement period, which will end in December 2018.
(d)
Includes earnings and gains or losses related to PNC's equity interest in BlackRock and residual activities that do not meet the criteria for disclosure as a separate reportable business. We provide additional information on these activities in our Form 10-K and Form 10-Q filings with the SEC.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 12

Table 16: Retail Banking (Unaudited) (a)
 
Three months ended
 
 
Year ended
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
 
December 31
 
December 31
Dollars in millions
2017
 
2017
 
2017
 
2017
 
2016
 
 
2017
 
2016
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
$
1,190

 
$
1,176

 
$
1,139

 
$
1,121

 
$
1,120

 
 
$
4,626

 
$
4,511

Noninterest income
345

 
643

 
645

 
603

 
655

 
 
2,236

 
2,693

Total revenue
1,535

 
1,819

 
1,784

 
1,724

 
1,775

 
 
6,862

 
7,204

Provision for credit losses
149

 
77

 
50

 
71

 
87

 
 
347

 
297

Noninterest expense
1,391

 
1,375

 
1,370

 
1,315

 
1,328

 
 
5,451

 
5,291

Pretax earnings (loss)
(5
)
 
367

 
364

 
338

 
360

 
 
1,064

 
1,616

Income taxes
140

 
135

 
134

 
125

 
132

 
 
534

 
593

Earnings (loss)
$
(145
)
 
$
232

 
$
230

 
$
213

 
$
228

 
 
$
530

 
$
1,023

Average Balance Sheet
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for sale
$
819

 
$
802

 
$
730

 
$
843

 
$
1,060

 
 
$
799

 
$
942

Loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
$
24,933

 
$
25,173

 
$
25,413

 
$
25,601

 
$
25,768

 
 
$
25,278

 
$
26,204

Automobile
12,767

 
12,484

 
12,220

 
12,146

 
11,868

 
 
12,407

 
11,248

Education
4,567

 
4,723

 
4,913

 
5,131

 
5,289

 
 
4,832

 
5,562

Credit cards
5,450

 
5,280

 
5,137

 
5,121

 
5,099

 
 
5,248

 
4,889

Other
1,793

 
1,787

 
1,760

 
1,756

 
1,762

 
 
1,773

 
1,789

Total consumer
49,510

 
49,447

 
49,443

 
49,755

 
49,786

 
 
49,538

 
49,692

Commercial and commercial real estate
10,513

 
10,630

 
10,925

 
11,006

 
11,082

 
 
10,767

 
11,410

Residential mortgage
12,950

 
12,382

 
11,918

 
11,688

 
11,169

 
 
12,238

 
10,682

Total loans
$
72,973

 
$
72,459

 
$
72,286

 
$
72,449

 
$
72,037

 
 
$
72,543

 
$
71,784

Total assets
$
88,883

 
$
88,642

 
$
88,671

 
$
87,109

 
$
86,133

 
 
$
88,663

 
$
85,871

Deposits
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noninterest-bearing demand
$
30,344

 
$
30,222

 
$
29,540

 
$
29,010

 
$
29,422

 
 
$
29,788

 
$
28,364

Interest-bearing demand
40,954

 
40,762

 
41,465

 
40,649

 
39,170

 
 
40,958

 
38,584

Money market
33,922

 
35,671

 
37,523

 
39,321

 
41,009

 
 
36,592

 
44,855

Savings
41,536

 
39,908

 
38,358

 
35,326

 
32,111

 
 
38,802

 
27,340

Certificates of deposit
12,554

 
12,962

 
13,304

 
13,735

 
14,150

 
 
13,135

 
14,770

Total deposits
$
159,310

 
$
159,525

 
$
160,190

 
$
158,041

 
$
155,862

 
 
$
159,275

 
$
153,913

Performance Ratios
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Return on average assets
(.65
)%
 
1.04
%
 
1.04
%
 
.99
%
 
1.05
%
 
 
.60
%
 
1.19
%
Noninterest income to total revenue
22
 %
 
35
%
 
36
%
 
35
%
 
37
%
 
 
33
%
 
37
%
Efficiency
91
 %
 
76
%
 
77
%
 
76
%
 
75
%
 
 
79
%
 
73
%
 
(a)
See notes (a) and (c) on page 11.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 13

Retail Banking (Unaudited) (Continued)
 
Three months ended
 
 
Year ended
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
 
December 31
 
December 31
Dollars in millions, except as noted
2017
 
2017
 
2017
 
2017
 
2016
 
 
2017
 
2016
Supplemental Noninterest Income
Information
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer services
$
279

 
$
273

 
$
277

 
$
250

 
$
269

 
 
$
1,079

 
$
1,061

Brokerage
$
81

 
$
77

 
$
78

 
$
76

 
$
73

 
 
$
312

 
$
295

Residential mortgage
$
29

 
$
104

 
$
104

 
$
113

 
$
142

 
 
$
350

 
$
567

Service charges on deposits
$
177

 
$
174

 
$
163

 
$
154

 
$
165

 
 
$
668

 
$
639

Residential Mortgage Information
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage servicing statistics
    (in billions, except as noted) (a)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Serviced portfolio balance (b)
$
127

 
$
129

 
$
131

 
$
130

 
$
125

 
 
 
 
 
Serviced portfolio acquisitions
$
1

 
$
2

 
$
8

 
$
8

 
$
3

 
 
$
19

 
$
19

MSR asset value (b)
$
1.2

 
$
1.2

 
$
1.2

 
$
1.3

 
$
1.2

 
 
 
 
 
MSR capitalization value (in basis points) (b)
92

 
95

 
95

 
97

 
94

 
 
 
 
 
Servicing income: (in millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Servicing fees, net (c)
$
45

 
$
46

 
$
44

 
$
52

 
$
42

 
 
$
187

 
$
192

Mortgage servicing rights valuation, net of
economic hedge
$
(60
)
 
$
7

 
$
11

 
$
12

 
$
35

 
 
$
(30
)
 
$
92

Residential mortgage loan statistics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan origination volume (in billions)
$
2.4

 
$
2.5

 
$
2.2

 
$
1.9

 
$
3.0

 
 
$
9.0

 
$
10.6

Loan sale margin percentage
2.71
%
 
2.80
%
 
2.74
%
 
2.96
%
 
2.79
%
 
 
2.80
%
 
3.17
%
Percentage of originations represented by:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Purchase volume (d)
50
%
 
57
%
 
61
%
 
43
%
 
33
%
 
 
53
%
 
40
%
Refinance volume
50
%
 
43
%
 
39
%
 
57
%
 
67
%
 
 
47
%
 
60
%
Other Information (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Customer-related statistics (average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-teller deposit transactions (e)
54
%
 
54
%
 
52
%
 
52
%
 
51
%
 
 
53
%
 
49
%
Digital consumer customers (f)
63
%
 
62
%
 
62
%
 
61
%
 
60
%
 
 
62
%
 
58
%
Credit-related statistics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nonperforming assets
$
1,129

 
$
1,126

 
$
1,149

 
$
1,209

 
$
1,257

 
 
 
 
 
Net charge-offs
$
99

 
$
85

 
$
87

 
$
100

 
$
90

 
 
$
371

 
$
351

Other statistics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ATMs
9,051

 
8,987

 
8,972

 
8,976

 
9,024

 
 
 
 
 
Branches (g)
2,459

 
2,474

 
2,481

 
2,508

 
2,520

 
 
 
 
 
Universal branches (h)
512

 
517

 
518

 
527

 
526

 
 
 
 
 
Brokerage account client assets
(in billions) (i)
$
49

 
$
48

 
$
46

 
$
46

 
$
44

 
 
 
 
 

(a)
Represents mortgage loan servicing balances for third parties and the related income.
(b)
Presented as of period end, except for customer-related statistics which are averages for the quarterly and year-to-date periods, respectively, and net charge-offs, which are for the three months and year-ended, respectively.
(c)
Servicing fees net of impact of decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan prepayments and loans that were paid down or paid off during the period.
(d)
Mortgages with borrowers as part of residential real estate purchase transactions.
(e)
Percentage of total consumer and business banking deposit transactions processed at an ATM or through our mobile banking application.
(f)
Represents consumer checking relationships that process the majority of their transactions through non-teller channels.
(g)
Excludes stand-alone mortgage offices and satellite offices (e.g., drive-ups, electronic branches and retirement centers) that provide limited products and/or services.
(h)
Included in total branches, represents branches operating under our Universal model.
(i)
Includes cash and money market balances.



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 14

Table 17: Corporate & Institutional Banking (Unaudited) (a)
 
Three months ended
 
 
Year ended
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
 
December 31
 
December 31
Dollars in millions
2017
 
2017
 
2017
 
2017
 
2016
 
 
2017
 
2016
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
$
898

 
$
924

 
$
890

 
$
839

 
$
864

 
 
$
3,551

 
$
3,312

Noninterest income
604

 
555

 
588

 
524

 
529

 
 
2,271

 
2,035

Total revenue
1,502

 
1,479

 
1,478

 
1,363

 
1,393

 
 
5,822

 
5,347

Provision for credit losses (benefit)
(14
)
 
62

 
87

 
25

 
(3
)
 
 
160

 
177

Noninterest expense
643

 
599

 
602

 
584

 
567

 
 
2,428

 
2,222

Pretax earnings
873

 
818

 
789

 
754

 
829

 
 
3,234

 
2,948

Income taxes (benefit)
(64
)
 
293

 
271

 
270

 
284

 
 
770

 
1,039

Earnings
$
937

 
$
525

 
$
518

 
$
484

 
$
545

 
 
$
2,464

 
$
1,909

Average Balance Sheet
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for sale
$
845

 
$
917

 
$
716

 
$
1,116

 
$
965

 
 
$
898

 
$
868

Loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial
$
100,726

 
$
98,794

 
$
96,012

 
$
92,116

 
$
90,816

 
 
$
96,937

 
$
88,934

Commercial real estate
27,259

 
27,559

 
27,575

 
27,091

 
27,124

 
 
27,372

 
26,677

Equipment lease financing
7,670

 
7,704

 
7,602

 
7,497

 
7,398

 
 
7,619

 
7,463

Total commercial lending
135,655

 
134,057

 
131,189

 
126,704

 
125,338

 
 
131,928

 
123,074

Consumer
107

 
222

 
278

 
331

 
352

 
 
233

 
424

Total loans
$
135,762

 
$
134,279

 
$
131,467

 
$
127,035

 
$
125,690

 
 
$
132,161

 
$
123,498

Total assets
$
151,721

 
$
150,948

 
$
148,267

 
$
142,592

 
$
142,325

 
 
$
148,414

 
$
140,309

Deposits
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noninterest-bearing demand
$
48,116

 
$
47,180

 
$
46,327

 
$
47,423

 
$
49,772

 
 
$
47,264

 
$
48,072

Money market
23,992

 
23,413

 
21,321

 
21,086

 
22,569

 
 
22,464

 
22,543

Interest-bearing demand and other
17,247

 
16,879

 
16,016

 
15,391

 
16,190

 
 
16,389

 
13,943

Total deposits
$
89,355

 
$
87,472

 
$
83,664

 
$
83,900

 
$
88,531

 
 
$
86,117

 
$
84,558

Performance Ratios
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Return on average assets
2.45
%
 
1.38
%
 
1.40
%
 
1.38
%
 
1.52
%
 
 
1.66
%
 
1.36
%
Noninterest income to total revenue
40
%
 
38
%
 
40
%
 
38
%
 
38
%
 
 
39
%
 
38
%
Efficiency
43
%
 
41
%
 
41
%
 
43
%
 
41
%
 
 
42
%
 
42
%
Other Information
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated revenue from: (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Treasury Management (c)
$
401

 
$
384

 
$
372

 
$
359

 
$
358

 
 
$
1,516

 
$
1,348

Capital Markets (c)
$
271

 
$
231

 
$
268

 
$
247

 
$
208

 
 
$
1,017

 
$
808

Commercial mortgage banking activities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial mortgage loans held for sale (d)
$
42

 
$
22

 
$
38

 
$
13

 
$
50

 
 
$
115

 
$
127

Commercial mortgage loan servicing income (e)
59

 
56

 
55

 
58

 
62

 
 
228

 
248

Commercial mortgage servicing rights valuation,
net of economic hedge (f)
13

 
6

 
19

 
16

 
22

 
 
54

 
44

Total
$
114

 
$
84

 
$
112

 
$
87

 
$
134

 
 
$
397

 
$
419

Average Loans (by C&IB business)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Banking
$
57,064

 
$
56,867

 
$
54,937

 
$
53,839

 
$
52,920

 
 
$
55,701

 
$
51,392

Real Estate
38,949

 
38,516

 
38,318

 
37,136

 
37,262

 
 
38,235

 
36,493

Business Credit
16,612

 
16,097

 
15,645

 
14,839

 
14,741

 
 
15,804

 
14,763

Equipment Finance
13,912

 
13,744

 
13,481

 
12,478

 
12,096

 
 
13,408

 
11,826

Commercial Banking
6,957

 
7,042

 
7,124

 
7,041

 
6,914

 
 
7,028

 
7,159

Other
2,268

 
2,013

 
1,962

 
1,702

 
1,757

 
 
1,985

 
1,865

Total average loans
$
135,762

 
$
134,279

 
$
131,467

 
$
127,035

 
$
125,690

 
 
$
132,161

 
$
123,498

MSR asset value (g)
$
668

 
$
628

 
$
618

 
$
606

 
$
576

 
 
 
 
 
Credit-related statistics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nonperforming assets (g)
$
531

 
$
549

 
$
586

 
$
546

 
$
691

 
 
 
 
 
Net charge-offs
$
29

 
$
22

 
$
21

 
$
21

 
$
17

 
 
$
93

 
$
180

 
(a)
See notes (a) and (c) on page 11.
(b)
Represents consolidated amounts.
(c)
Includes amounts reported in net interest income and noninterest income, predominantly in corporate service fees.
(d)
Includes other noninterest income for valuations on commercial mortgage loans held for sale and related commitments, derivative valuations, originations fees, gains on sale of loans held for sale and net interest income on loans held for sale.
(e)
Includes net interest income and noninterest income (primarily in corporate service fees) from loan servicing net of reduction in commercial mortgage servicing rights due to time decay and payoffs. Commercial mortgage servicing rights valuation, net of economic hedge is shown separately.
(f)
Includes amounts reported in corporate service fees.
(g)
Presented as of period end.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 15

Table 18: Asset Management Group (Unaudited) (a)
 
Three months ended
 
 
Year ended
 
December 31
 
September 30
 
June 30
 
March 31
 
December 31
 
 
December 31
 
December 31
Dollars in millions, except as noted
2017
 
2017
 
2017
 
2017
 
2016
 
 
2017
 
2016
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
$
71

 
$
72

 
$
73

 
$
71

 
$
73

 
 
$
287

 
$
300

Noninterest income
226

 
220

 
217

 
218

 
215

 
 
881

 
851

Total revenue
297

 
292

 
290

 
289

 
288

 
 
1,168

 
1,151

Provision for credit losses (benefit)
7

 
3

 
(7
)
 
(2
)
 
(6
)
 
 
1

 
(6
)
Noninterest expense
217

 
214

 
215

 
217

 
207

 
 
863

 
825

Pretax earnings
73

 
75

 
82

 
74

 
87

 
 
304

 
332

Income taxes
17

 
28

 
30

 
27

 
32

 
 
102

 
122

Earnings
$
56

 
$
47

 
$
52

 
$
47

 
$
55

 
 
$
202

 
$
210

Average Balance Sheet
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer
$
4,894

 
$
4,977

 
$
5,089

 
$
5,113

 
$
5,266

 
 
$
5,018

 
$
5,436

Commercial and commercial real estate
745

 
680

 
700

 
728

 
738

 
 
715

 
754

Residential mortgage
1,433

 
1,330

 
1,246

 
1,190

 
1,137

 
 
1,301

 
1,058

Total loans
$
7,072

 
$
6,987

 
$
7,035

 
$
7,031

 
$
7,141

 
 
$
7,034

 
$
7,248

Total assets
$
7,545

 
$
7,464

 
$
7,516

 
$
7,476

 
$
7,597

 
 
$
7,511

 
$
7,707

Deposits
 
 
 
 
 
 
 
 
 
 
 


 


Noninterest-bearing demand
$
1,609

 
$
1,464

 
$
1,468

 
$
1,433

 
$
1,497

 
 
$
1,528

 
$
1,431

Interest-bearing demand
3,517

 
3,469

 
3,704

 
3,829

 
3,844

 
 
3,628

 
4,013

Money market
2,863

 
3,058

 
3,219

 
3,500

 
3,682

 
 
3,158

 
4,128

Savings
4,282

 
3,961

 
3,770

 
3,768

 
3,113

 
 
3,947

 
2,303

Other
288

 
237

 
230

 
246

 
272

 
 
250

 
275

Total deposits
$
12,559

 
$
12,189

 
$
12,391

 
$
12,776

 
$
12,408

 
 
$
12,511

 
$
12,150

Performance Ratios
 
 
 
 
 
 
 
 
 
 
 

 

Return on average assets
2.94
%
 
2.50
%
 
2.78
%
 
2.55
%
 
2.87
%
 
 
2.69
%
 
2.72
%
Noninterest income to total revenue
76
%
 
75
%
 
75
%
 
75
%
 
75
%
 
 
75
%
 
74
%
Efficiency
73
%
 
73
%
 
74
%
 
75
%
 
72
%
 
 
74
%
 
72
%
Other Information
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nonperforming assets (b)
$
49

 
$
45

 
$
49

 
$
51

 
$
53

 
 
 
 
 
Net charge-offs
$
(1
)
 
$
3

 
$
1

 
$
1

 
$
2

 
 
$
4

 
$
9

Client Assets Under Administration
    (in billions) (b) (c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Discretionary client assets under management
$
151

 
$
146

 
$
141

 
$
141

 
$
137

 
 
 
 
 
Nondiscretionary client assets under
administration
131

 
129

 
125

 
123

 
120

 
 
 
 
 
Total
$
282

 
$
275

 
$
266

 
$
264

 
$
257

 
 
 
 
 
Discretionary client assets under management
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Personal
$
94

 
$
90

 
$
89

 
$
87

 
$
85

 
 
 
 
 
Institutional
57

 
56

 
52

 
54

 
52

 
 
 
 
 
Total
$
151

 
$
146

 
$
141

 
$
141

 
$
137

 
 
 
 
 
 
(a)
See notes (a) and (c) on page 11.
(b)
As of period end.
(c)
Excludes brokerage account client assets.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 16

Glossary of Terms

Adjusted average total assets - Primarily consisted of total average quarterly (or annual) assets plus (less) unrealized losses (gains) on investment securities, less goodwill and certain other intangible assets (net of eligible deferred taxes).

Basel III common equity Tier 1 capital - Common stock plus related surplus, net of treasury stock, plus retained earnings, plus accumulated other comprehensive income for securities currently and previously held as available for sale, plus accumulated other comprehensive income for pension and other postretirement benefit plans, less goodwill, net of associated deferred tax liabilities, less other disallowed intangibles, net of deferred tax liabilities and plus/less other adjustments.

Basel III common equity Tier 1 capital ratio - Common equity Tier 1 capital divided by period-end risk-weighted assets (as applicable).

Basel III Tier 1 capital - Common equity Tier 1 capital, plus qualifying preferred stock, plus certain trust preferred capital securities, plus certain noncontrolling interests that are held by others and plus/less other adjustments.

Basel III Tier 1 capital ratio - Tier 1 capital divided by period-end risk-weighted assets (as applicable).

Basel III Total capital - Tier 1 capital plus qualifying subordinated debt, plus certain trust preferred securities, plus, under the Basel III transitional rules and the standardized approach, the allowance for loan and lease losses included in Tier 2 capital and other.

Basel III Total capital ratio - Total capital divided by period-end risk-weighted assets (as applicable).

Charge-off - Process of removing a loan or portion of a loan from our balance sheet because it is considered uncollectible. We also record a charge-off when a loan is transferred from portfolio holdings to held for sale by reducing the loan carrying amount to the fair value of the loan, if fair value is less than carrying amount.

Combined loan-to-value ratio (CLTV) - This is the aggregate principal balance(s) of the mortgages on a property divided by its appraised value or purchase price.

Common shareholders’ equity - Total shareholders' equity less the liquidation value of preferred stock.

Credit valuation adjustment - Represents an adjustment to the fair value of our derivatives for our own and counterparties’ non-performance risk.

Criticized commercial loans - Loans with potential or identified weaknesses based upon internal risk ratings that comply with the regulatory classification definitions of “Special Mention,” “Substandard” or “Doubtful.”

Discretionary client assets under management - Assets over which we have sole or shared investment authority for our customers/clients. We do not include these assets on our Consolidated Balance Sheet.

Duration of equity - An estimate of the rate sensitivity of our economic value of equity. A negative duration of equity is associated with asset sensitivity (i.e., positioned for rising interest rates), while a positive value implies liability sensitivity (i.e., positioned for declining interest rates). For example, if the duration of equity is -1.5 years, the economic value of equity increases by 1.5% for each 100 basis point increase in interest rates.

Earning assets - Assets that generate income, which include: interest-earning deposits with banks; loans held for sale; loans; investment securities; and certain other assets.

Effective duration - A measurement, expressed in years, that, when multiplied by a change in interest rates, would approximate the percentage change in value of on- and off- balance sheet positions.

Efficiency - Noninterest expense divided by total revenue.

Fair value - The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.

Fee income - When referring to the components of Noninterest income, we use the term fee income to refer to the following categories within Noninterest income: Asset management; Consumer services; Corporate services; Residential mortgage; and Service charges on deposits.


THE PNC FINANCIAL SERVICES GROUP, INC.

Page 17

FICO score - A credit bureau-based industry standard score created by Fair Isaac Co. which predicts the likelihood of borrower default. We use FICO scores both in underwriting and assessing credit risk in our consumer lending portfolio. Lower FICO scores indicate likely higher risk of default, while higher FICO scores indicate likely lower risk of default. FICO scores are updated on a periodic basis.

Futures and forward contracts - Contracts in which the buyer agrees to purchase and the seller agrees to deliver a specific financial instrument at a predetermined price or yield. May be settled either in cash or by delivery of the underlying financial instrument.

GAAP - Accounting principles generally accepted in the United States of America.

Impaired loans - Loans are determined to be impaired when, based on current information and events, it is probable that all contractually required payments will not be collected. Impaired loans include commercial nonperforming loans and consumer and commercial TDRs, regardless of nonperforming status. Excluded from impaired loans are nonperforming leases, loans held for sale, loans accounted for under the fair value option, smaller balance homogenous type loans and purchased impaired loans.

Leverage ratio - Tier 1 capital divided by average quarterly adjusted total assets.

LIBOR - Acronym for London InterBank Offered Rate. LIBOR is the average interest rate charged when banks in the London wholesale money market (or interbank market) borrow unsecured funds from each other. LIBOR rates are used as a benchmark for interest rates on a global basis. Our product set includes loans priced using LIBOR as a benchmark.

Loan-to-value ratio (LTV) - A calculation of a loan's collateral coverage that is used both in underwriting and assessing credit risk in our lending portfolio. LTV is the sum total of loan obligations secured by collateral divided by the market value of that same collateral. Market values of the collateral are based on an independent valuation of the collateral. For example, a LTV of less than 90% is better secured and has less credit risk than a LTV of greater than or equal to 90%.

Loss given default (LGD) - An estimate of loss, net of recovery based on collateral type, collateral value, loan exposure, and other factors. Each loan has its own LGD. The LGD risk rating measures the percentage of exposure of a specific credit obligation that we expect to lose if default occurs. LGD is net of recovery, through any means, including but not limited to the liquidation of collateral or deficiency judgments rendered from foreclosure or bankruptcy proceedings.

Nonaccrual loans - Loans for which we do not accrue interest income. Nonaccrual loans include nonperforming loans, in addition to loans accounted for under the fair value option and loans accounted for as held for sale for which full collection of contractual principal and/or interest is not probable.

Nondiscretionary client assets under administration - Assets we hold for our customers/clients in a nondiscretionary, custodial capacity. We do not include these assets on our Consolidated Balance Sheet.

Nonperforming assets - Nonperforming assets include nonperforming loans and OREO, foreclosed and other assets, but exclude certain government insured or guaranteed loans for which we expect to collect substantially all principal and interest, loans held for sale, loans accounted for under the fair value option and purchased impaired loans. We do not accrue interest income on assets classified as nonperforming.

Nonperforming loans - Loans accounted for at amortized cost for which we do not accrue interest income. Nonperforming loans include loans to commercial, commercial real estate, equipment lease financing, home equity, residential real estate, credit card and other consumer customers as well as TDRs which have not returned to performing status. Nonperforming loans exclude certain government insured or guaranteed loans for which we expect to collect substantially all principal and interest, loans held for sale, loans accounted for under the fair value option and purchased impaired loans. Nonperforming loans exclude purchased impaired loans as we are currently accreting interest income over the expected life of the loans.

Notional amount - A number of currency units, shares, or other units specified in a derivative contract.

Operating leverage - The period to period dollar or percentage change in total revenue (GAAP basis) less the dollar or percentage change in noninterest expense. A positive variance indicates that revenue growth exceeded expense growth (i.e., positive operating leverage) while a negative variance implies expense growth exceeded revenue growth (i.e., negative operating leverage).

Options - Contracts that grant the purchaser, for a premium payment, the right, but not the obligation, to either purchase or sell the associated financial instrument at a set price during a specified period or at a specified date in the future.



THE PNC FINANCIAL SERVICES GROUP, INC.

Page 18

Other real estate owned (OREO), foreclosed and other assets - Assets taken in settlement of troubled loans primarily through deed-in-lieu of foreclosure or foreclosure. Foreclosed and other assets include real and personal property, equity interests in corporations, partnerships, and limited liability companies. Excludes certain assets that have a government-guarantee which are classified as other receivables.

Probability of default (PD) - An internal risk rating that indicates the likelihood that a credit obligor will enter into default status.

Recovery - Cash proceeds received on a loan that we had previously charged off. We credit the amount received to the allowance for loan and lease losses.

Risk-weighted assets - Computed by the assignment of specific risk-weights (as defined by the Board of Governors of the Federal Reserve System) to assets and off-balance sheet instruments.

Servicing rights - An intangible asset or liability created by an obligation to service assets for others. Typical servicing rights include the right to receive a fee for collecting and forwarding payments on loans and related taxes and insurance premiums held in escrow.

Taxable-equivalent interest income - The interest income earned on certain assets is completely or partially exempt from federal income tax. As such, these tax-exempt instruments typically yield lower returns than taxable investments. To provide more meaningful comparisons of yields and margins for all interest-earning assets, we use interest income on a taxable-equivalent basis in calculating average yields and net interest margins by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on other taxable investments. This adjustment is not permitted under GAAP on the Consolidated Income Statement.

Transitional Basel III common equity Tier 1 capital – Common equity Tier 1 capital calculated under Basel III using phased in definitions and deductions applicable to us during the related presentation period and standardized approach risk-weighted assets.

Troubled debt restructuring (TDR) - A loan whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties.

Yield curve - A graph showing the relationship between the yields on financial instruments or market indices of the same credit quality with different maturities. For example, a “normal” or “positive” yield curve exists when long-term bonds have higher yields than short-term bonds. A “flat” yield curve exists when yields are the same for short-term and long-term bonds. A “steep” yield curve exists when yields on long-term bonds are significantly higher than on short-term bonds. An “inverted” or “negative” yield curve exists when short-term bonds have higher yields than long-term bonds.