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EX-99.1 - EXHIBIT 99.1 OF AMERICAN EXPRESS COMPANY - AMERICAN EXPRESS COexhibit_991.htm
8-K - FORM 8-K OF AMERICAN EXPRESS COMPANY - AMERICAN EXPRESS COearnings8kq22017.htm
EXHIBIT 99.2

 
American Express Company
 (Preliminary)
Consolidated Statements of Income
 
(Millions, except percentages and per share amounts)
 
 
 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
YOY % change
   
FY'17
   
FY'16
   
YOY % change
 
Non-interest revenues
                                                     
Discount revenue
 
$
4,815
   
$
4,519
   
$
4,697
   
$
4,516
   
$
4,824
     
-
   
$
9,334
   
$
9,467
     
(1
)
Net card fees
   
771
     
748
     
725
     
747
     
715
     
8
     
1,519
     
1,414
     
7
 
Other fees and commissions
   
752
     
713
     
677
     
694
     
702
     
7
     
1,465
     
1,382
     
6
 
Other
   
439
     
409
     
515
     
483
     
545
     
(19
)
   
848
     
1,031
     
(18
)
Total non-interest revenues
   
6,777
     
6,389
     
6,614
     
6,440
     
6,786
     
-
     
13,166
     
13,294
     
(1
)
Interest income
                                                                       
Interest on loans
   
1,947
     
1,860
     
1,759
     
1,690
     
1,818
     
7
     
3,807
     
3,756
     
1
 
Interest and dividends on investment securities
   
23
     
23
     
27
     
34
     
34
     
(32
)
   
46
     
70
     
(34
)
Deposits with banks and other
   
82
     
60
     
35
     
40
     
33
     
#
     
142
     
64
     
#
 
Total interest income
   
2,052
     
1,943
     
1,821
     
1,764
     
1,885
     
9
     
3,995
     
3,890
     
3
 
Interest expense
                                                                       
Deposits
   
176
     
149
     
148
     
150
     
150
     
17
     
325
     
300
     
8
 
Long-term debt and other
   
346
     
294
     
265
     
280
     
286
     
21
     
640
     
561
     
14
 
Total interest expense
   
522
     
443
     
413
     
430
     
436
     
20
     
965
     
861
     
12
 
Net interest income
   
1,530
     
1,500
     
1,408
     
1,334
     
1,449
     
6
     
3,030
     
3,029
     
-
 
Total revenues net of interest expense
   
8,307
     
7,889
     
8,022
     
7,774
     
8,235
     
1
     
16,196
     
16,323
     
(1
)
Provisions for losses
                                                                       
Charge card
   
163
     
213
     
200
     
174
     
153
     
7
     
376
     
322
     
17
 
Card Member loans
   
404
     
337
     
404
     
319
     
285
     
42
     
741
     
512
     
45
 
Other
   
17
     
23
     
21
     
11
     
25
     
(32
)
   
40
     
63
     
(37
)
Total provisions for losses
   
584
     
573
     
625
     
504
     
463
     
26
     
1,157
     
897
     
29
 
Total revenues net of interest expense after provisions for losses
   
7,723
     
7,316
     
7,397
     
7,270
     
7,772
     
(1
)
   
15,039
     
15,426
     
(3
)
   
Expenses
                                                                       
Marketing and promotion
   
830
     
700
     
1,205
     
930
     
788
     
5
     
1,530
     
1,515
     
1
 
Card Member rewards
   
1,926
     
1,807
     
1,758
     
1,566
     
1,766
     
9
     
3,733
     
3,469
     
8
 
Card Member services and other
   
349
     
321
     
292
     
278
     
281
     
24
     
670
     
563
     
19
 
Salaries and employee benefits
   
1,293
     
1,264
     
1,207
     
1,263
     
1,451
     
(11
)
   
2,557
     
2,789
     
(8
)
Professional services
   
521
     
512
     
721
     
630
     
628
     
(17
)
   
1,033
     
1,232
     
(16
)
Occupancy and equipment
   
484
     
475
     
506
     
429
     
438
     
11
     
959
     
903
     
6
 
Other, net
   
371
     
420
     
547
     
439
     
(596
)
   
#
     
791
     
(245
)
   
#
 
Total expenses
   
5,774
     
5,499
     
6,236
     
5,535
     
4,756
     
21
     
11,273
     
10,226
     
10
 
Pretax income
   
1,949
     
1,817
     
1,161
     
1,735
     
3,016
     
(35
)
   
3,766
     
5,200
     
(28
)
Income tax provision
   
609
     
580
     
336
     
593
     
1,001
     
(39
)
   
1,189
     
1,759
     
(32
)
Net income
 
$
1,340
   
$
1,237
   
$
825
   
$
1,142
   
$
2,015
     
(33
)
 
$
2,577
   
$
3,441
     
(25
)
Net income attributable to common shareholders (A)
 
$
1,310
   
$
1,206
   
$
800
   
$
1,112
   
$
1,979
     
(34
)
 
$
2,516
   
$
3,373
     
(25
)
Effective tax rate
   
31.2
%
   
31.9
%
   
28.9
%
   
34.2
%
   
33.2
%
           
31.6
%
   
33.8
%
       
 
                                                                       
Earnings Per Common Share
                                                                       
Basic
                                                                       
Net income attributable to common shareholders
 
$
1.47
   
$
1.34
   
$
0.88
   
$
1.21
   
$
2.11
     
(30
)
 
$
2.81
   
$
3.55
     
(21
)
Average common shares outstanding
   
890
     
899
     
910
     
920
     
938
     
(5
)
   
895
     
949
     
(6
)
Diluted
                                                                       
Net income attributable to common shareholders
 
$
1.47
   
$
1.34
   
$
0.88
   
$
1.20
   
$
2.10
     
(30
)
 
$
2.80
   
$
3.54
     
(21
)
Average common shares outstanding
   
893
     
903
     
913
     
923
     
941
     
(5
)
   
898
     
952
     
(6
)
Cash dividends declared per common share
 
$
0.32
   
$
0.32
   
$
0.32
   
$
0.32
   
$
0.29
     
10
   
$
0.64
   
$
0.58
     
10
 
 
# - Denotes a variance of more than 100 percent.
 
 
 
 
 
 
 

 
See Appendix V for footnote references
 
-1-

 


American Express Company
(Preliminary)
Consolidated Balance Sheets and Related Statistical Information
 
(Billions, except percentages, per share amounts and where indicated)
 

 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
YOY % change
 
Assets
                                   
Cash & cash equivalents
 
$
30
   
$
29
   
$
25
   
$
27
   
$
34
     
(12
)
Card Member receivables, less reserves
   
49
     
47
     
47
     
45
     
45
     
9
 
Card Member Loans, less reserves
   
65
     
62
     
64
     
60
     
59
     
10
 
Investment securities
   
3
     
4
     
3
     
4
     
4
     
(25
)
Other (B)
   
20
     
19
     
20
     
17
     
18
     
11
 
Total assets
 
$
167
   
$
161
   
$
159
   
$
153
   
$
160
     
4
 
   
Liabilities and Shareholders' Equity
                                               
Customer deposits
 
$
58
   
$
54
   
$
53
   
$
54
   
$
54
     
7
 
Short-term borrowings
   
3
     
4
     
6
     
3
     
2
     
50
 
Long-term debt
   
52
     
52
     
47
     
45
     
51
     
2
 
Other (B)
   
33
     
30
     
32
     
30
     
32
     
3
 
Total liabilities
   
146
     
140
     
138
     
132
     
139
     
5
 
   
Shareholders' Equity
   
21
     
21
     
21
     
21
     
21
     
-
 
Total liabilities and shareholders' equity
 
$
167
   
$
161
   
$
159
   
$
153
   
$
160
     
4
 
   
Return on average equity (C)
   
21.7
%
   
25.1
%
   
26.0
%
   
26.1
%
   
26.4
%
       
Return on average common equity (C)
   
22.9
%
   
26.5
%
   
27.5
%
   
27.6
%
   
27.9
%
       
Book value per common share (dollars)
 
$
22.14
   
$
21.62
   
$
20.93
   
$
21.20
   
$
20.67
     
7
 

# - Denotes a variance of more than 100 percent.
 
 
 
 
 
 
 
 
 
 
 
 
 
See Appendix V for footnote references
 
-2-

 

American Express Company
(Preliminary)
Consolidated Capital


 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
 
Shares Outstanding (in millions)
     
Beginning of period
   
895
     
904
     
917
     
925
     
951
 
Repurchase of common shares
   
(10)
 
   
(11)
 
   
(15)
 
   
(8)
 
   
(27)
 
Net impact of employee benefit plans and others
   
-
     
2
     
2
     
-
     
1
 
End of period
   
885
     
895
     
904
     
917
     
925
 
   
Risk-Based Capital Ratios - Transitional Basel III ($ in billions) (D)
     
Common Equity Tier 1/Risk Weighted Assets (RWA)
   
12.3
%
   
12.7
%
   
12.3
%
   
13.6
%
   
13.5
%
Tier 1
   
13.5
%
   
13.9
%
   
13.5
%
   
14.9
%
   
14.7
%
Total
   
15.2
%
   
15.6
%
   
15.2
%
   
16.6
%
   
16.4
%
   
Common Equity Tier 1
 
$
16.4
   
$
16.3
   
$
16.1
   
$
16.8
   
$
16.5
 
Tier 1 Capital
 
$
18.0
   
$
17.8
   
$
17.7
   
$
18.4
   
$
18.0
 
Tier 2 Capital
 
$
2.3
   
$
2.2
   
$
2.2
   
$
2.1
   
$
2.1
 
Total Capital
 
$
20.3
   
$
20.0
   
$
19.9
   
$
20.5
   
$
20.1
 
RWA
 
$
133.5
   
$
128.6
   
$
131.0
   
$
123.6
   
$
122.5
 
Tier 1 Leverage
   
11.0
%
   
11.5
%
   
11.6
%
   
11.9
%
   
11.5
%
Supplementary Leverage Ratio (SLR) (E)
   
9.4
%
   
9.9
%
   
10.0
%
   
10.3
%
   
9.7
%
Average Total Assets to calculate the Tier 1 Leverage Ratio (F)
 
$
164.2
   
$
155.0
   
$
152.7
   
$
154.2
   
$
156.6
 
Total Leverage Exposure to calculate SLR
 
$
190.4
   
$
180.5
   
$
177.5
   
$
178.7
   
$
186.0
 
   
Risk-Based Capital Ratios - Estimated fully phased-in Basel III ($ in billions) (D) (G)
                                       
RWA
 
$
135.0
   
$
130.3
   
$
131.9
   
$
124.7
   
$
123.7
 
Risk-Based Capital (Common Equity Tier 1)
 
$
16.1
   
$
16.0
   
$
15.6
   
$
16.3
   
$
15.9
 
Risk-Based Capital (Tier 1)
 
$
17.7
   
$
17.5
   
$
17.2
   
$
17.9
   
$
17.5
 
Common Equity Tier 1 ratio (H)
   
12.0
%
   
12.3
%
   
11.8
%
   
13.1
%
   
12.9
%
Tier 1 Risk-Based Capital Ratio (I)
   
13.1
%
   
13.5
%
   
13.0
%
   
14.3
%
   
14.2
%
Supplementary Leverage Ratio (J)
   
9.3
%
   
9.7
%
   
9.7
%
   
10.0
%
   
9.4
%
 
See Appendix V for footnote references
 
-3-

American Express Company
 
(Preliminary)
Selected Card Related Statistical Information
 
 
(Billions, except percentages and where indicated)
 
 

 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
YOY % change
   
FY'17
   
FY'16
   
YOY % change
 
Card billed business (K)
                                                     
United States
 
$
177.6
   
$
165.4
   
$
174.4
   
$
164.6
   
$
185.1
     
(4
)
 
$
343.0
   
$
361.4
     
(5
)
Outside the United States
   
92.0
     
86.9
     
88.8
     
86.6
     
84.2
     
9
     
178.9
     
161.7
     
11
 
Worldwide
 
$
269.6
   
$
252.3
   
$
263.2
   
$
251.2
   
$
269.3
     
-
   
$
521.9
   
$
523.1
     
-
 
Total cards-in-force (L) (millions)
                                                                       
United States
   
48.9
     
48.2
     
47.5
     
47.1
     
47.0
     
4
     
48.9
     
47.0
     
4
 
Outside the United States
   
63.3
     
63.0
     
62.4
     
61.7
     
61.2
     
3
     
63.3
     
61.2
     
3
 
Worldwide
   
112.2
     
111.2
     
109.9
     
108.8
     
108.2
     
4
     
112.2
     
108.2
     
4
 
Basic cards-in-force (L) (millions)
                                                                       
United States
   
38.6
     
38.1
     
37.4
     
37.0
     
37.0
     
4
     
38.6
     
37.0
     
4
 
Outside the United States
   
52.6
     
52.2
     
51.7
     
51.1
     
50.5
     
4
     
52.6
     
50.5
     
4
 
Worldwide
   
91.2
     
90.3
     
89.1
     
88.1
     
87.5
     
4
     
91.2
     
87.5
     
4
 
Average basic Card Member spending (M) (dollars)
                                                                       
United States
 
$
5,128
   
$
4,859
   
$
5,181
   
$
4,937
   
$
4,672
     
10
   
$
9,989
   
$
8,941
     
12
 
Outside the United States
 
$
3,468
   
$
3,283
   
$
3,401
   
$
3,264
   
$
3,319
     
4
   
$
6,752
   
$
6,404
     
5
 
Worldwide
 
$
4,633
   
$
4,387
   
$
4,647
   
$
4,433
   
$
4,313
     
7
   
$
9,022
   
$
8,280
     
9
 
Card Member loans (N)
                                                                       
United States
 
$
58.5
   
$
56.6
   
$
58.3
   
$
53.9
   
$
53.2
     
10
   
$
58.5
   
$
53.2
     
10
 
Outside the United States
 
$
7.5
   
$
7.0
   
$
7.0
   
$
6.7
   
$
6.7
     
12
   
$
7.5
   
$
6.7
     
12
 
Worldwide
 
$
66.0
   
$
63.6
   
$
65.3
   
$
60.6
   
$
59.9
     
10
   
$
66.0
   
$
59.9
     
10
 
 
                                                                       
Average discount rate (O)
   
2.44
%
   
2.45
%
   
2.44
%
   
2.47
%
   
2.43
%
           
2.44
%
   
2.43
%
       
Average fee per card (dollars) (M)
 
$
49
   
$
48
   
$
47
   
$
49
   
$
42
     
17
   
$
49
   
$
41
     
20
 

# - Denotes a variance of more than 100 percent.

See Appendix V for footnote references

 
-4-


 

American Express Company
(Preliminary)
Selected Credit Related Statistical Information
 
 
 
 
 
 
 
(Billions, except percentages and where indicated)
 
 
 
 
 
 
 

 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
YOY % change
   
FY'17
   
FY'16
   
YOY % change
 
Worldwide Card Member receivables (N)
                                                     
Total receivables
 
$
49.4
   
$
47.6
   
$
47.3
   
$
45.3
   
$
45.2
     
9
   
$
49.4
   
$
45.2
     
9
 
Loss reserves (millions):
                                                                       
Beginning balance
 
$
491
   
$
467
   
$
437
   
$
423
   
$
446
     
10
   
$
467
   
$
462
     
1
 
Provisions (P)
   
163
     
213
     
200
     
174
     
153
     
7
     
376
     
322
     
17
 
Net write-offs (Q)
   
(179
)
   
(194
)
   
(156
)
   
(159
)
   
(173
)
   
3
     
(373
)
   
(359
)
   
4
 
Other (R)
   
-
     
5
     
(14
)
   
(1
)
   
(3
)
   
#
     
5
     
(2
)
   
#
 
Ending balance
 
$
475
   
$
491
   
$
467
   
$
437
   
$
423
     
12
   
$
475
   
$
423
     
12
 
% of receivables
   
1.0
%
   
1.0
%
   
1.0
%
   
1.0
%
   
0.9
%
           
1.0
%
   
0.9
%
       
Net write-off rate, excluding Global Corporate Payments (GCP) (principal only) (S)
   
1.5
%
   
1.7
%
   
1.3
%
   
1.4
%
   
1.6
%
           
1.6
%
   
1.7
%
       
Net write-off rate, excluding GCP (principal and fees) (S)
   
1.7
%
   
2.0
%
   
1.5
%
   
1.6
%
   
1.8
%
           
1.8
%
   
2.0
%
       
30+ days past due as a % of total, excluding GCP
   
1.3
%
   
1.5
%
   
1.4
%
   
1.4
%
   
1.3
%
           
1.3
%
   
1.3
%
       
GCP Net loss ratio (as a % of charge volume) (T)
   
0.10
%
   
0.11
%
   
0.10
%
   
0.11
%
   
0.09
%
           
0.10
%
   
0.09
%
       
GCP 90+ days past billing as a % of total (T)
   
0.8
%
   
0.7
%
   
0.9
%
   
0.8
%
   
0.7
%
           
0.8
%
   
0.7
%
       
   
Worldwide Card Member loans (N)
                                                                       
Total loans
 
$
66.0
   
$
63.6
   
$
65.3
   
$
60.6
   
$
59.9
     
10
   
$
66.0
   
$
59.9
     
10
 
Loss reserves (millions):
                                                                       
Beginning balance
 
$
1,248
   
$
1,223
   
$
1,114
   
$
1,091
   
$
1,012
     
23
   
$
1,223
   
$
1,028
     
19
 
Provisions (P)
   
404
     
337
     
404
     
319
     
285
     
42
     
741
     
512
     
45
 
Net write-offs - principal (Q)
   
(285
)
   
(272
)
   
(243
)
   
(250
)
   
(223
)
   
28
     
(557
)
   
(437
)
   
27
 
Net write-offs - interest and fees (Q)
   
(55
)
   
(51
)
   
(47
)
   
(48
)
   
(40
)
   
38
     
(106
)
   
(80
)
   
33
 
Other (R)
   
8
     
11
     
(5
)
   
2
     
57
     
(86
)
   
19
     
68
     
(72
)
Ending balance
 
$
1,320
   
$
1,248
   
$
1,223
   
$
1,114
   
$
1,091
     
21
   
$
1,320
   
$
1,091
     
21
 
Ending reserves - principal
 
$
1,247
   
$
1,179
   
$
1,160
   
$
1,050
   
$
1,037
     
20
   
$
1,247
   
$
1,037
     
20
 
Ending reserves - interest and fees
 
$
73
   
$
69
   
$
63
   
$
64
   
$
54
     
35
   
$
73
   
$
54
     
35
 
% of loans
   
2.0
%
   
2.0
%
   
1.9
%
   
1.8
%
   
1.8
%
           
2.0
%
   
1.8
%
       
% of past due
   
167
%
   
158
%
   
161
%
   
160
%
   
160
%
           
167
%
   
160
%
       
Average loans
 
$
65.1
   
$
63.9
   
$
62.6
   
$
60.3
   
$
58.8
     
11
   
$
64.6
   
$
58.2
     
11
 
Net write-off rate (principal only) (S)
   
1.8
%
   
1.7
%
   
1.6
%
   
1.7
%
   
1.5
%
           
1.7
%
   
1.5
%
       
Net write-off rate (principal, interest and fees) (S)
   
2.1
%
   
2.0
%
   
1.9
%
   
2.0
%
   
1.8
%
           
2.1
%
   
1.8
%
       
30+ days past due loans as a % of total
   
1.2
%
   
1.2
%
   
1.2
%
   
1.1
%
   
1.1
%
           
1.2
%
   
1.1
%
       
   
Net interest income divided by average loans (U)
   
9.4
%
   
9.4
%
   
9.0
%
   
8.8
%
   
8.6
%
           
9.4
%
   
8.8
%
       
Net interest yield on Card Member loans (U)
   
10.3
%
   
10.3
%
   
9.9
%
   
9.8
%
   
9.5
%
           
10.3
%
   
9.6
%
       

# - Denotes a variance of more than 100 percent.
 

 
See Appendix V for footnote references


-5-

 

 
American Express Company
 (Preliminary)
Selected Income Statement information by Segment
 
(Millions)
 
 
 

 
 
U.S. Consumer Services
   
International Consumer and Network Services
   
Global Commercial Services
   
Global Merchant Services
   
Corporate and Other
   
Consolidated
 
 
 
(USCS)
   
(ICNS)
   
(GCS)
   
(GMS)
             
Q2'17
                                   
Non-interest revenues
 
$
1,999
   
$
1,247
   
$
2,368
   
$
1,086
   
$
77
   
$
6,777
 
Interest income
   
1,369
     
246
     
334
     
1
     
102
     
2,052
 
Interest expense
   
171
     
60
     
129
     
(65
)
   
227
     
522
 
Total revenues net of interest expense
   
3,197
     
1,433
     
2,573
     
1,152
     
(48
)
   
8,307
 
Total provision
   
345
     
84
     
154
     
0
     
1
     
584
 
Pretax income (loss)
   
669
     
275
     
773
     
680
     
(448
)
   
1,949
 
Income tax provision (benefit)
   
229
     
66
     
273
     
250
     
(209
)
   
609
 
Net income (loss)
   
440
     
209
     
500
     
430
     
(239
)
   
1,340
 
Q2'16
                                               
Non-interest revenues
 
$
2,069
   
$
1,242
   
$
2,280
   
$
1,087
   
$
108
   
$
6,786
 
Interest income
   
1,278
     
234
     
310
     
1
     
62
     
1,885
 
Interest expense
   
139
     
58
     
104
     
(61
)
   
196
     
436
 
Total revenues net of interest expense
   
3,208
     
1,418
     
2,486
     
1,149
     
(26
)
   
8,235
 
Total provision
   
237
     
78
     
139
     
5
     
4
     
463
 
Pretax income (loss)
   
1,698
     
273
     
910
     
597
     
(462
)
   
3,016
 
Income tax provision (benefit)
   
631
     
45
     
334
     
224
     
(233
)
   
1,001
 
Net income (loss)
   
1,067
     
228
     
576
     
373
     
(229
)
   
2,015
 
YOY % change
                                               
Non-interest revenues
   
(3
)
   
-
     
4
     
-
     
(29
)
   
-
 
Interest income
   
7
     
5
     
8
     
-
     
65
     
9
 
Interest expense
   
23
     
3
     
24
     
7
     
16
     
20
 
Total revenues net of interest expense
   
(0
)
   
1
     
3
     
-
     
85
     
1
 
Total provision
   
46
     
8
     
11
     
#
     
(75
)
   
26
 
Pretax income (loss)
   
(61
)
   
1
     
(15
)
   
14
     
(3
)
   
(35
)
Income tax provision (benefit)
   
(64
)
   
47
     
(18
)
   
12
     
(10
)
   
(39
)
Net income (loss)
   
(59
)
   
(8
)
   
(13
)
   
15
     
4
     
(33
)
 
                                               

# - Denotes a variance of more than 100 percent.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

See Appendix V for footnote references

 
-6-


 

American Express Company
(Preliminary)
Billed Business Growth Trend
   
 
 
 
 

 
 
YOY % change
 
 
 
Reported
   
FX-Adjusted (V)
   
Reported
   
FX-Adjusted (V)
 
 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
FY'17
   
FY'17
 
Worldwide (W)
                                                                       
Total Billed Business
   
-
     
(1
%)
   
(4
%)
   
(3
%)
   
3
%
   
1
%
   
-
     
(3
%)
   
(3
%)
   
4
%
   
-
     
-
 
Proprietary billed business
   
(1
)
   
(2
)
   
(5
)
   
(5
)
   
2
     
-
     
(2
)
   
(4
)
   
(5
)
   
3
     
(1
)
   
(1
)
GNS billed business (X)
   
5
     
7
     
3
     
10
     
5
     
5
     
6
     
4
     
10
     
11
     
6
     
6
 
Airline-related volume (8% of Q2'17 worldwide billed business)
   
1
     
1
     
(3
)
   
(6
)
   
(4
)
   
1
     
2
     
(1
)
   
(5
)
   
(3
)
   
1
     
2
 
 
                                                                                               
United States (W)
                                                                                               
Billed Business
   
(4
)
   
(6
)
   
(8
)
   
(9
)
   
2
     
n/a
     
n/a
     
n/a
     
n/a
     
n/a
     
(5
)
   
n/a
 
Proprietary consumer card billed business (Y)
   
(9
)
   
(13
)
   
(14
)
   
(15
)
   
-
     
n/a
     
n/a
     
n/a
     
n/a
     
n/a
     
(11
)
   
n/a
 
Proprietary small business and corporate services billed business (Z)
   
4
     
2
     
1
     
(1
)
   
4
     
n/a
     
n/a
     
n/a
     
n/a
     
n/a
     
3
     
n/a
 
T&E-related volume (26% of Q2'17 U.S. billed business)
   
(3
)
   
(5
)
   
(6
)
   
(7
)
   
(1
)
   
n/a
     
n/a
     
n/a
     
n/a
     
n/a
     
(4
)
   
n/a
 
Non-T&E-related volume (74% of Q2'17 U.S. billed business)
   
(4
)
   
(7
)
   
(9
)
   
(9
)
   
3
     
n/a
     
n/a
     
n/a
     
n/a
     
n/a
     
(6
)
   
n/a
 
Airline-related volume (7% of Q2'17 U.S. billed business)
   
(1
)
   
(4
)
   
(6
)
   
(11
)
   
(8
)
   
n/a
     
n/a
     
n/a
     
n/a
     
n/a
     
(3
)
   
n/a
 
 
                                                                                               
Outside the United States (W)
                                                                                               
Billed Business
   
9
     
12
     
7
     
10
     
5
     
11
     
13
     
11
     
11
     
10
     
11
     
12
 
Japan, Asia Pacific & Australia ("JAPA") billed business
   
12
     
16
     
14
     
22
     
12
     
13
     
14
     
13
     
16
     
13
     
14
     
14
 
Latin America & Canada ("LACC") billed business
   
8
     
10
     
1
     
-
     
(9
)
   
9
     
9
     
7
     
7
     
6
     
9
     
9
 
Europe, Middle East & Africa ("EMEA") billed business
   
7
     
7
     
1
     
2
     
3
     
10
     
12
     
9
     
7
     
6
     
7
     
11
 
Proprietary consumer card billed business (X)
   
9
     
8
     
4
     
6
     
4
     
12
     
11
     
10
     
8
     
8
     
8
     
12
 
Proprietary small business and corporate services billed business (Z)
   
8
     
13
     
7
     
6
     
3
     
10
     
14
     
11
     
6
     
6
     
11
     
12
 

See Appendix V for footnote references

 
-7-


 

U.S. Consumer Services
 
 (Preliminary)
Selected Income Statement and Statistical Information
(Millions, except percentages)

 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
YOY % change
   
FY'17
   
FY'16
   
YOY % change
 
Non-interest revenues
 
$
1,999
   
$
1,857
   
$
1,927
   
$
1,849
   
$
2,069
     
(3
)
 
$
3,856
   
$
4,098
     
(6
)
Interest income
   
1,369
     
1,308
     
1,235
     
1,178
     
1,278
     
7
     
2,677
     
2,669
     
-
 
Interest expense
   
171
     
146
     
132
     
125
     
139
     
23
     
317
     
279
     
14
 
Net interest income
   
1,198
     
1,162
     
1,103
     
1,053
     
1,139
     
5
     
2,360
     
2,390
     
(1
)
Total revenues net of interest expense
   
3,197
     
3,019
     
3,030
     
2,902
     
3,208
     
-
     
6,216
     
6,488
     
(4
)
Provisions for losses
   
345
     
294
     
363
     
275
     
237
     
46
     
639
     
427
     
50
 
Total revenues net of interest expense after provisions for losses
   
2,852
     
2,725
     
2,667
     
2,627
     
2,971
     
(4
)
   
5,577
     
6,061
     
(8
)
Expenses
                                                                       
Marketing, promotion, rewards, Card Member services and other
   
1,469
     
1,297
     
1,425
     
1,274
     
1,369
     
7
     
2,766
     
2,717
     
2
 
Salaries and employee benefits and other operating expenses
   
714
     
728
     
761
     
738
     
(96
)
   
#
     
1,442
     
559
     
#
 
Total expenses
   
2,183
     
2,025
     
2,186
     
2,012
     
1,273
     
71
     
4,208
     
3,276
     
28
 
Pretax segment income
   
669
     
700
     
481
     
615
     
1,698
     
(61
)
   
1,369
     
2,785
     
(51
)
Income tax provision
   
229
     
231
     
130
     
214
     
631
     
(64
)
   
460
     
1,024
     
(55
)
Segment income
 
$
440
   
$
469
   
$
351
   
$
401
   
$
1,067
     
(59
)
 
$
909
   
$
1,761
     
(48
)
Effective tax rate
   
34.2
%
   
33.0
%
   
27.0
%
   
34.8
%
   
37.2
%
           
33.6
%
   
36.8
%
       
   
(Billions, except percentages and where indicated)
                                                                       
Card billed business
 
$
84.8
   
$
77.5
   
$
84.3
   
$
78.6
   
$
93.4
     
(9
)
 
$
162.2
   
$
182.4
     
(11
)
Total cards-in-force (millions)
   
33.8
     
33.2
     
32.7
     
32.3
     
31.8
     
6
   
 
33.8
     
31.8
     
6
 
Basic cards-in-force (millions)
   
24.2
     
23.7
     
23.3
     
22.9
     
22.6
     
7
   
 
24.2
     
22.6
     
7
 
Average basic Card Member spending (dollars) (M)
 
$
3,538
   
$
3,297
   
$
3,643
   
$
3,452
   
$
3,417
     
4
   
$
6,837
   
$
6,523
     
5
 
   
Total segment assets
 
$
86.8
   
$
81.2
   
$
87.4
   
$
79.4
   
$
81.3
     
7
   
$
86.8
   
$
81.3
     
7
 
Segment capital (AA)
 
$
7.1
   
$
7.1
   
$
7.2
   
$
7.5
   
$
6.8
     
4
   
$
7.1
   
$
6.8
     
4
 
Return on average segment capital (AA)
   
23.3
%
   
31.9
%
   
34.9
%
   
37.4
%
   
38.9
%
           
23.3
%
   
38.9
%
       
   
Card Member receivables: (N)
                                                                       
Total receivables
 
$
11.3
   
$
10.9
   
$
12.3
   
$
10.1
   
$
10.6
     
7
   
$
11.3
   
$
10.6
     
7
 
30+ days past due as a % of total
   
1.1
%
   
1.3
%
   
1.2
%
   
1.4
%
   
1.2
%
           
1.1
%
   
1.2
%
       
Net write-off rate (principal only) (S)
   
1.2
%
   
1.5
%
   
1.3
%
   
1.1
%
   
1.3
%
           
1.4
%
   
1.5
%
       
Net write-off rate (principal and fees) (S)
   
1.4
%
   
1.7
%
   
1.5
%
   
1.3
%
   
1.6
%
           
1.5
%
   
1.8
%
       
Card Member loans: (N)
                                                                       
Total loans
 
$
48.3
   
$
46.7
   
$
48.8
   
$
44.9
   
$
44.6
     
8
   
$
48.3
   
$
44.6
     
8
 
30+ days past due loans as a % of total
   
1.1
%
   
1.2
%
   
1.1
%
   
1.1
%
   
1.1
%
           
1.1
%
   
1.1
%
       
Average loans
 
$
47.7
   
$
47.2
   
$
46.5
   
$
44.8
   
$
43.5
     
10
   
$
47.6
   
$
43.1
     
10
 
Net write-off rate (principal only) (S)
   
1.8
%
   
1.7
%
   
1.5
%
   
1.6
%
   
1.5
%
           
1.7
%
   
1.5
%
       
Net write-off rate (principal, interest and fees) (S)
   
2.1
%
   
2.0
%
   
1.8
%
   
1.9
%
   
1.7
%
           
2.0
%
   
1.7
%
       
   
Net interest income divided by average loans (U)
   
10.0
%
   
9.8
%
   
9.5
%
   
9.4
%
   
9.0
%
           
9.9
%
   
9.1
%
       
Net interest yield on Card Member loans (U)
   
10.1
%
   
10.0
%
   
9.6
%
   
9.5
%
   
9.1
%
           
10.0
%
   
9.3
%
       

# - Denotes a variance of more than 100 percent.
 
 
 

See Appendix V for footnote references


-8-



International Consumer and Network Services
 
(Preliminary)
Selected Income Statement and Statistical Information
(Millions, except percentages)

 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
YOY % change
   
FY'17
   
FY'16
   
YOY % change
 
Non-interest revenues
 
$
1,247
   
$
1,195
   
$
1,198
   
$
1,205
   
$
1,242
     
-
   
$
2,442
   
$
2,382
     
3
 
Interest income
   
246
     
235
     
230
     
231
     
234
     
5
     
481
     
461
     
4
 
Interest expense
   
60
     
53
     
52
     
55
     
58
     
3
     
113
     
112
     
1
 
Net interest income
   
186
     
182
     
178
     
176
     
176
     
6
     
368
     
349
     
5
 
Total revenues net of interest expense
   
1,433
     
1,377
     
1,376
     
1,381
     
1,418
     
1
     
2,810
     
2,731
     
3
 
Provisions for losses
   
84
     
66
     
92
     
84
     
78
     
8
     
150
     
149
     
1
 
Total revenues net of interest expense after provisions for losses
   
1,349
     
1,311
     
1,284
     
1,297
     
1,340
     
1
     
2,660
     
2,582
     
3
 
Expenses
                                                                       
Marketing, promotion, rewards, Card Member services and other
   
561
     
505
     
642
     
554
     
500
     
12
     
1,066
     
981
     
9
 
Salaries and employee benefits and other operating expenses
   
513
     
514
     
560
     
535
     
567
     
(10
)
   
1,027
     
1,073
     
(4
)
Total expenses
   
1,074
     
1,019
     
1,202
     
1,089
     
1,067
     
1
     
2,093
     
2,054
     
2
 
Pretax segment income
   
275
     
292
     
82
     
208
     
273
     
1
     
567
     
528
     
7
 
Income tax provision/(benefit)
   
66
     
74
     
(2
)
   
53
     
45
     
47
     
140
     
112
     
25
 
Segment income
 
$
209
   
$
218
   
$
84
   
$
155
   
$
228
     
(8
)
 
$
427
   
$
416
     
3
 
Effective tax rate
   
24.0
%
   
25.3
%
   
(2.4
%)
   
25.5
%
   
16.5
%
           
24.7
%
   
21.2
%
       
   
(Billions, except percentages and where indicated)
                                                                       
Card billed business
                                                                       
    Proprietary
 
$
28.9
   
$
26.6
   
$
28.1
   
$
26.6
   
$
26.5
     
9
   
$
55.5
   
$
51.2
     
8
 
    Global Network Services (GNS)
 
$
45.8
   
$
43.4
   
$
44.6
   
$
44.8
   
$
43.8
     
5
   
$
89.2
   
$
84.3
     
6
 
Total
 
$
74.7
   
$
70.0
   
$
72.7
   
$
71.4
   
$
70.3
     
6
   
$
144.7
   
$
135.5
     
7
 
   
Total cards-in-force (millions)
                                                                       
    Proprietary
   
15.4
     
15.3
     
15.0
     
14.8
     
15.0
     
3
     
15.4
     
15.0
     
3
 
    GNS
   
49.2
     
49.0
     
48.6
     
48.1
     
48.0
     
3
     
49.2
     
48.0
     
3
 
Total
   
64.6
     
64.3
     
63.6
     
62.9
     
63.0
     
3
     
64.6
     
63.0
     
3
 
   
Proprietary basic cards-in-force (millions)
   
10.6
     
10.5
     
10.3
     
10.3
     
10.3
     
3
     
10.6
     
10.3
     
3
 
Average basic Card Member spending (dollars) (M)
 
$
2,726
   
$
2,542
   
$
2,720
   
$
2,596
   
$
2,609
     
4
   
$
5,269
   
$
5,066
     
4
 
   
Total segment assets
 
$
37.6
   
$
36.1
   
$
35.7
   
$
34.4
   
$
35.0
     
7
   
$
37.6
   
$
35.0
     
7
 
Segment capital (AA)
 
$
2.8
   
$
2.7
   
$
2.5
   
$
2.7
   
$
2.6
     
8
   
$
2.8
   
$
2.6
     
8
 
Return on average segment capital (AA)
   
25.2
%
   
26.4
%
   
25.4
%
   
26.4
%
   
25.5
%
           
25.2
%
   
25.5
%
       
   
Card Member receivables:
                                                                       
Total receivables
 
$
6.0
   
$
5.5
   
$
6.0
   
$
5.6
   
$
5.6
     
7
   
$
6.0
   
$
5.6
     
7
 
30+ days past due as a % of total
   
1.4
%
   
1.5
%
   
1.3
%
   
1.5
%
   
1.4
%
           
1.4
%
   
1.4
%
       
Net write-off rate (principal only) (S)
   
1.9
%
   
2.1
%
   
1.8
%
   
2.0
%
   
2.2
%
           
2.0
%
   
2.2
%
       
Net write-off rate (principal and fees) (S)
   
2.0
%
   
2.3
%
   
1.9
%
   
2.2
%
   
2.3
%
           
2.2
%
   
2.4
%
       
Card Member loans:
                                                                       
Total loans
 
$
7.2
   
$
6.8
   
$
7.0
   
$
6.7
   
$
6.6
     
9
   
$
7.2
   
$
6.6
     
9
 
30+ days past due loans as a % of total
   
1.7
%
   
1.7
%
   
1.6
%
   
1.7
%
   
1.7
%
           
1.7
%
   
1.7
%
       
Average loans
 
$
7.1
   
$
6.9
   
$
6.8
   
$
6.7
   
$
6.8
     
4
   
$
7.0
   
$
6.8
     
3
 
Net write-off rate (principal only) (S)
   
2.0
%
   
2.0
%
   
2.0
%
   
2.1
%
   
2.1
%
           
2.0
%
   
2.0
%
       
Net write-off rate (principal, interest and fees) (S)
   
2.5
%
   
2.5
%
   
2.5
%
   
2.6
%
   
2.5
%
           
2.5
%
   
2.4
%
       
   
Net interest income divided by average loans (U)
   
10.5
%
   
10.6
%
   
10.5
%
   
10.5
%
   
10.4
%
           
10.5
%
   
10.3
%
       
Net interest yield on Card Member loans (U)
   
11.2
%
   
11.1
%
   
11.0
%
   
11.2
%
   
10.8
%
           
11.1
%
   
10.8
%
       

# - Denotes a variance of more than 100 percent.
 
 

See Appendix V for footnote references

 
-9-


 

Global Commercial Services
 
(Preliminary)
Selected Income Statement and Statistical Information
(Millions, except percentages)

 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
YOY % change
   
FY'17
   
FY'16
   
YOY % change
 
Non-interest revenues
 
$
2,368
   
$
2,271
   
$
2,297
   
$
2,240
   
$
2,280
     
4
   
$
4,639
   
$
4,470
     
4
 
Interest income
   
334
     
319
     
296
     
282
     
310
     
8
     
653
     
631
     
3
 
Interest expense
   
129
     
109
     
104
     
98
     
104
     
24
     
238
     
199
     
20
 
Net interest income
   
205
     
210
     
192
     
184
     
206
     
-
     
415
     
432
     
(4
)
Total revenues net of interest expense
   
2,573
     
2,481
     
2,489
     
2,424
     
2,486
     
3
     
5,054
     
4,902
     
3
 
Provisions for losses
   
154
     
208
     
171
     
134
     
139
     
11
     
362
     
299
     
21
 
Total revenues net of interest expense after provisions for losses
   
2,419
     
2,273
     
2,318
     
2,290
     
2,347
     
3
     
4,692
     
4,603
     
2
 
Expenses
                                                                       
Marketing, promotion, rewards, Card Member services and other
   
949
     
938
     
983
     
808
     
841
     
13
     
1,887
     
1,607
     
17
 
Salaries and employee benefits and other operating expenses
   
697
     
705
     
790
     
753
     
596
     
17
     
1,402
     
1,325
     
6
 
Total expenses
   
1,646
     
1,643
     
1,773
     
1,561
     
1,437
     
15
     
3,289
     
2,932
     
12
 
Pretax segment income
   
773
     
630
     
545
     
729
     
910
     
(15
)
   
1,403
     
1,671
     
(16
)
Income tax provision
   
273
     
212
     
163
     
263
     
334
     
(18
)
   
485
     
610
     
(20
)
Segment income
 
$
500
   
$
418
   
$
382
   
$
466
   
$
576
     
(13
)
 
$
918
   
$
1,061
     
(13
)
Effective tax rate
   
35.3
%
   
33.7
%
   
29.9
%
   
36.1
%
   
36.7
%
           
34.6
%
   
36.5
%
       
   
(Billions, except percentages and where indicated)
                                                                       
Card billed business
 
$
109.0
   
$
102.8
   
$
105.1
   
$
100.1
   
$
104.3
     
5
   
$
211.9
   
$
202.8
     
4
 
Total cards-in-force (millions)
   
13.8
     
13.7
     
13.6
     
13.6
     
13.4
     
3
     
13.8
     
13.4
     
3
 
Basic cards-in-force (millions)
   
13.8
     
13.7
     
13.6
     
13.6
     
13.4
     
3
     
13.8
     
13.4
     
3
 
Average basic Card Member spending (dollars) (M)
 
$
7,920
   
$
7,533
   
$
7,729
   
$
7,386
   
$
7,060
     
12
   
$
15,455
   
$
13,592
     
14
 
 
                                                                       
Total segment assets
 
$
51.0
   
$
48.3
   
$
46.5
   
$
46.8
   
$
46.2
     
10
   
$
51.0
   
$
46.2
     
10
 
Segment capital (AA)
 
$
7.4
   
$
7.2
   
$
7.0
   
$
7.3
   
$
7.7
     
(3
)
 
$
7.4
   
$
7.7
     
(3
)
Return on average segment capital (AA)
   
24.2
%
   
25.4
%
   
26.4
%
   
28.0
%
   
28.1
%
           
24.2
%
   
28.1
%
       
 
                                                                       
Card Member receivables (N)
 
$
32.1
   
$
31.2
   
$
29.0
   
$
29.6
   
$
29.1
     
10
   
$
32.1
   
$
29.1
     
10
 
Card Member loans (N)
 
$
10.4
   
$
10.0
   
$
9.5
   
$
9.1
   
$
8.7
     
20
   
$
10.4
   
$
8.7
     
20
 
   
Card Member receivables: (N)
                                                                       
Total receivables - GCP  (T)
 
$
16.9
   
$
16.6
   
$
14.8
   
$
15.8
   
$
15.3
     
10
   
$
16.9
   
$
15.3
     
10
 
90+ days past billing as a % of total - GCP (T)
   
0.8
%
   
0.7
%
   
0.9
%
   
0.8
%
   
0.7
%
           
0.8
%
   
0.7
%
       
Net loss ratio (as a % of charge volume) - GCP (T)
   
0.10
%
   
0.11
%
   
0.10
%
   
0.11
%
   
0.09
%
           
0.10
%
   
0.09
%
       
Total receivables - Global Small Business Services (GSBS) (AB)
 
$
15.2
   
$
14.6
   
$
14.3
   
$
13.8
   
$
13.7
     
11
   
$
15.2
   
$
13.7
     
11
 
30+ days past due as a % of total - GSBS
   
1.4
%
   
1.6
%
   
1.6
%
   
1.5
%
   
1.4
%
           
1.4
%
   
1.4
%
       
Net write-off rate (principal only) - GSBS (S)
   
1.6
%
   
1.8
%
   
1.2
%
   
1.3
%
   
1.6
%
           
1.7
%
   
1.7
%
       
Net write-off rate (principal and fees) - GSBS (S)
   
1.8
%
   
2.0
%
   
1.4
%
   
1.5
%
   
1.9
%
           
1.9
%
   
2.0
%
       
Card Member loans: (N) (AC)
                                                                       
Total loans - GSBS
 
$
10.3
   
$
10.0
   
$
9.5
   
$
9.0
   
$
8.6
     
20
   
$
10.3
   
$
8.6
     
20
 
30+ days past due as a % of total - GSBS
   
1.1
%
   
1.2
%
   
1.1
%
   
1.1
%
   
1.1
%
           
1.1
%
   
1.1
%
       
Average loans - GSBS
 
$
10.1
   
$
9.6
   
$
9.3
   
$
8.8
   
$
8.5
     
19
   
$
9.8
   
$
8.3
     
18
 
Net write-off rate (principal only) - GSBS (S)
   
1.5
%
   
1.6
%
   
1.4
%
   
1.5
%
   
1.3
%
           
1.5
%
   
1.3
%
       
Net write-off rate (principal, interest and fees) - GSBS (S)
   
1.8
%
   
1.8
%
   
1.7
%
   
1.8
%
   
1.6
%
           
1.8
%
   
1.6
%
       
   
Net interest income divided by average loans (U)
   
8.0
%
   
8.7
%
   
8.3
%
   
8.3
%
   
8.2
%
           
8.3
%
   
8.6
%
       
Net interest yield on Card Member loans (U)
   
10.9
%
   
11.1
%
   
10.6
%
   
10.6
%
   
10.3
%
           
11.0
%
   
10.5
%
       

# - Denotes a variance of more than 100 percent.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
See Appendix V for footnote references
 
-10-


 

Global Merchant Services
 
(Preliminary)
Selected Income Statement and Statistical Information
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(Millions, except percentages)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
YOY % change
   
FY'17
   
FY'16
   
YOY % change
 
Non-interest revenues
 
$
1,086
   
$
1,017
   
$
1,063
   
$
1,044
   
$
1,087
     
-
   
$
2,103
   
$
2,128
     
(1
)
Interest income
   
1
     
-
     
-
     
-
     
1
     
-
     
1
     
1
     
-
 
Interest expense
   
(65
)
   
(58
)
   
(57
)
   
(60
)
   
(61
)
   
7
     
(123
)
   
(120
)
   
3
 
Net interest income
   
66
     
58
     
57
     
60
     
62
     
6
     
124
     
121
     
2
 
Total revenues net of interest expense
   
1,152
     
1,075
     
1,120
     
1,104
     
1,149
     
-
     
2,227
     
2,249
     
(1
)
Provisions for losses
   
-
     
3
     
4
     
8
     
5
     
#
     
3
     
13
     
(77
)
Total revenues net of interest expense after provisions for losses
   
1,152
     
1,072
     
1,116
     
1,096
     
1,144
     
1
     
2,224
     
2,236
     
(1
)
Expenses
                                                                       
Marketing, promotion, rewards, Card Member services and other
   
37
     
32
     
61
     
55
     
58
     
(36
)
   
69
     
116
     
(41
)
Salaries and employee benefits and other operating expenses
   
435
     
473
     
499
     
470
     
489
     
(11
)
   
908
     
952
     
(5
)
Total expenses
   
472
     
505
     
560
     
525
     
547
     
(14
)
   
977
     
1,068
     
(9
)
Pretax segment income
   
680
     
567
     
556
     
571
     
597
     
14
     
1,247
     
1,168
     
7
 
Income tax provision
   
250
     
204
     
187
     
212
     
224
     
12
     
454
     
438
     
4
 
Segment income
 
$
430
   
$
363
   
$
369
   
$
359
   
$
373
     
15
   
$
793
   
$
730
     
9
 
Effective tax rate
   
36.8
%
   
36.0
%
   
33.6
%
   
37.1
%
   
37.5
%
           
36.4
%
   
37.5
%
       
   
Loyalty Coalition revenue
 
$
114
   
$
102
   
$
106
   
$
106
   
$
104
     
10
   
$
216
   
$
198
     
9
 
   
(Billions, except percentages and where indicated)
                                                                       
Average discount rate (O)
   
2.44
%
   
2.45
%
   
2.44
%
   
2.47
%
   
2.43
%
           
2.44
%
   
2.43
%
       
Total segment assets
 
$
25.5
   
$
24.5
   
$
24.3
   
$
23.2
   
$
24.1
     
6
   
$
25.5
   
$
24.1
     
6
 
Segment capital (AA)
 
$
2.7
   
$
2.7
   
$
2.5
   
$
2.3
   
$
2.4
     
13
   
$
2.7
   
$
2.4
     
13
 
Return on average segment capital (AA)
   
59.8
%
   
59.1
%
   
60.2
%
   
59.9
%
   
61.9
%
           
59.8
%
   
61.9
%
       
 
                                                                       

# - Denotes a variance of more than 100 percent.
 
 
 

 
See Appendix V for footnote references
 
-11-


 

American Express Company
(Preliminary)
Appendix I
 
Components of Return on Average Equity (ROE) and Return on Average Common Equity (ROCE)
(Millions, except percentages)
 

 
 
For the Twelve Months Ended
 
 
 
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
 
 
 
2017
   
2017
   
2016
   
2016
   
2016
 
ROE
                             
Net income
 
$
4,544
   
$
5,219
   
$
5,408
   
$
5,482
   
$
5,606
 
Average shareholders' equity
 
$
20,909
   
$
20,786
   
$
20,805
   
$
20,969
   
$
21,195
 
Return on average equity (C)
   
21.7
%
   
25.1
%
   
26.0
%
   
26.1
%
   
26.4
%
   
Reconciliation of ROCE
                                       
Net income
 
$
4,544
   
$
5,219
   
$
5,408
   
$
5,482
   
$
5,606
 
Preferred shares dividends and related accretion
   
80
     
80
     
80
     
81
     
82
 
Earnings allocated to participating share awards and other
   
36
     
42
     
43
     
43
     
44
 
Net income attributable to common shareholders
 
$
4,428
   
$
5,097
   
$
5,285
   
$
5,358
   
$
5,480
 
   
Average shareholders' equity
 
$
20,909
   
$
20,786
   
$
20,805
   
$
20,969
   
$
21,195
 
Average preferred shares
   
1,584
     
1,584
     
1,584
     
1,584
     
1,584
 
Average common shareholders' equity
 
$
19,325
   
$
19,202
   
$
19,221
   
$
19,385
   
$
19,611
 
Return on average common equity (C)
   
22.9
%
   
26.5
%
   
27.5
%
   
27.6
%
   
27.9
%


See Appendix V for footnote references
 
 
-12-

 
American Express Company
 
(Preliminary)
Appendix II
 
 
Components of Return on Average Segment Capital (ROSC)
(Millions, except percentages)
 
 

 
 
For the Twelve Months Ended
 
 
 
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
 
 
 
2017
   
2017
   
2016
   
2016
   
2016
 
U.S. Consumer Services
                             
Segment income
 
$
1,661
   
$
2,288
   
$
2,513
   
$
2,703
   
$
2,843
 
Average segment capital (AA)
 
$
7,133
   
$
7,184
   
$
7,204
   
$
7,235
   
$
7,318
 
Return on average segment capital (AA)
   
23.3
%
   
31.9
%
   
34.9
%
   
37.4
%
   
38.9
%
   
International Consumer and Network Services
                                       
Segment income
 
$
666
   
$
685
   
$
655
   
$
711
   
$
711
 
Average segment capital (AA)
 
$
2,646
   
$
2,592
   
$
2,577
   
$
2,695
   
$
2,790
 
Return on average segment capital (AA)
   
25.2
%
   
26.4
%
   
25.4
%
   
26.4
%
   
25.5
%
   
Global Commercial Services
                                       
Segment income
 
$
1,766
   
$
1,842
   
$
1,909
   
$
2,014
   
$
2,016
 
Average segment capital (AA)
 
$
7,290
   
$
7,262
   
$
7,237
   
$
7,202
   
$
7,170
 
Return on average segment capital (AA)
   
24.2
%
   
25.4
%
   
26.4
%
   
28.0
%
   
28.1
%
   
Global Merchant Services
                                       
Segment income
 
$
1,521
   
$
1,464
   
$
1,458
   
$
1,453
   
$
1,491
 
Average segment capital (AA)
 
$
2,546
   
$
2,478
   
$
2,420
   
$
2,425
   
$
2,409
 
Return on average segment capital (AA)
   
59.8
%
   
59.1
%
   
60.2
%
   
59.9
%
   
61.9
%


See Appendix V for footnote references

 
-13-


American Express Company
 
(Preliminary)
Appendix III
 
 
 
 
 
 
Net Interest Yield on Card Member Loans
 
 
 
 
 
 
(Millions, except percentages and where indicated)
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
Q2'17
   
Q1'17
   
Q4'16
   
Q3'16
   
Q2'16
   
FY'17
   
FY'16
 
Consolidated
                                         
Net interest income
 
$
1,530
   
$
1,500
   
$
1,408
   
$
1,334
   
$
1,449
   
$
3,030
   
$
3,029
 
Exclude:
                                                       
Interest expense not attributable to the Company's Card Member loan portfolio
   
302
     
252
     
238
     
261
     
247
     
554
     
485
 
Interest income not attributable to the Company's Card Member loan portfolio
   
(155
)
   
(130
)
   
(94
)
   
(104
)
   
(102
)
   
(285
)
   
(205
)
Adjusted net interest income (AD)
 
$
1,677
   
$
1,622
   
$
1,552
   
$
1,491
   
$
1,594
   
$
3,299
   
$
3,309
 
Average loans including Held for Sale (billions)
 
$
65.1
   
$
63.9
   
$
62.6
   
$
60.3
   
$
67.6
   
$
64.6
   
$
69.2
 
Net interest income divided by average loans (AE)
   
9.4
%
   
9.4
%
   
9.0
%
   
8.8
%
   
8.6
%
   
9.4
%
   
8.8
%
Net interest yield on Card Member loans (AF)
   
10.3
%
   
10.3
%
   
9.9
%
   
9.8
%
   
9.5
%
   
10.3
%
   
9.6
%
   
U.S. Consumer Services
                                                       
Net interest income
 
$
1,198
   
$
1,162
   
$
1,103
   
$
1,053
   
$
1,139
   
$
2,360
   
$
2,390
 
Exclude:
                                                       
Interest expense not attributable to the Company's Card Member loan portfolio
   
28
     
23
     
21
     
20
     
20
     
51
     
39
 
Interest income not attributable to the Company's Card Member loan portfolio
   
(23
)
   
(18
)
   
(8
)
   
(6
)
   
(5
)
   
(41
)
   
(10
)
Adjusted net interest income (AD)
 
$
1,203
   
$
1,167
   
$
1,116
   
$
1,067
   
$
1,154
   
$
2,370
   
$
2,419
 
Average loans including Held for Sale (billions)
 
$
47.7
   
$
47.2
   
$
46.5
   
$
44.8
   
$
50.8
   
$
47.6
   
$
52.3
 
Net interest income divided by average loans (AE)
   
10.0
%
   
9.8
%
   
9.5
%
   
9.4
%
   
9.0
%
   
9.9
%
   
9.1
%
Net interest yield on Card Member loans (AF)
   
10.1
%
   
10.0
%
   
9.6
%
   
9.5
%
   
9.1
%
   
10.0
%
   
9.3
%
   
International Consumer and Network Services
                                                       
Net interest income
 
$
186
   
$
182
   
$
178
   
$
176
   
$
176
   
$
368
   
$
349
 
Exclude:
                                                       
Interest expense not attributable to the Company's Card Member loan portfolio
   
14
     
10
     
11
     
12
     
10
     
24
     
21
 
Interest income not attributable to the Company's Card Member loan portfolio
 
 
(3
)
 
 
(3
)
   
-
     
-
     
(4
)
   
(6
)
   
(7
)
Adjusted net interest income (AD)
 
$
197
   
$
189
   
$
189
   
$
188
   
$
182
   
$
386
   
$
363
 
Average loans (billions)
 
$
7.1
   
$
6.9
   
$
6.8
   
$
6.7
   
$
6.8
   
$
7.0
   
$
6.8
 
Net interest income divided by average loans (AE)
   
10.5
%
   
10.6
%
   
10.5
%
   
10.5
%
   
10.4
%
   
10.5
%
   
10.3
%
Net interest yield on Card Member loans (AF)
   
11.2
%
   
11.1
%
   
11.0
%
   
11.2
%
   
10.8
%
   
11.1
%
   
10.8
%
   
Global Commercial Services
                                                       
Net interest income
 
$
205
   
$
210
   
$
193
   
$
184
   
$
206
   
$
415
   
$
432
 
Exclude:
                                                       
Interest expense not attributable to the Company's Card Member loan portfolio
   
99
     
83
     
81
     
79
     
80
     
182
     
152
 
Interest income not attributable to the Company's Card Member loan portfolio
   
(27
)
   
(27
)
   
(26
)
   
(28
)
   
(29
)
   
(54
)
   
(57
)
Adjusted net interest income (AD)
 
$
277
   
$
266
   
$
248
   
$
235
   
$
257
   
$
543
   
$
527
 
Average loans including Held for Sale (billions)
 
$
10.2
   
$
9.7
   
$
9.3
   
$
8.8
   
$
10.0
   
$
10.0
   
$
10.1
 
Net interest income divided by average loans (AE)
   
8.0
%
   
8.7
%
   
8.3
%
   
8.3
%
   
8.2
%
   
8.3
%
   
8.5
%
Net interest yield on Card Member loans (AF)
   
10.9
%
   
11.1
%
   
10.6
%
   
10.6
%
   
10.3
%
   
11.0
%
   
10.5
%

See Appendix V for footnote references

 
-14-


 

American Express Company
 
 
 
 
 
(Preliminary)
Appendix IV
 
 
 
 
 
 
Reconciliations of Adjustments
 
 
 
 
 
 
(Millions, except percentages)
 
 
 
 
 
 
 
 
 
 
 
 
 
 

                   
   
Q2'17
   
Q2'16
   
YOY % Change
 
Adjusted Total Revenues Net of Interest Expense
                 
Total revenues net of interest expense
 
$
8,307
   
$
8,235
     
1
 
Estimated Costco-related revenues (AG)
   
-
     
530
         
Adjusted total revenues net of interest expense
 
$
8,307
   
$
7,705
     
8
 
FX-adjusted Adjusted Total revenues net of interest expense (V)
 
$
8,307
   
$
7,657
     
8
 
 
                       
Adjusted Operating Expenses
                       
Operating expenses (AH)
 
$
2,669
   
$
1,921
     
39
 
Gain on sale of Costco portfolio (pre-tax)
   
-
     
1,091
         
Restructuring charge (pre-tax)
   
-
     
232
         
Adjusted Operating Expenses
 
$
2,669
   
$
2,780
     
(4
)

See Appendix V for footnote references

 
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Appendix V
(Preliminary)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

All Information in the preceding tables is presented on a basis prepared in accordance with U.S. generally accepted accounting principles (GAAP), unless otherwise indicated.  Certain reclassifications of prior period amounts have been made to conform to the current period presentation.  None of the prior period financial information was materially misstated.

(A)
 
Represents net income, less (i) earnings allocated to participating share awards of $11 million, $10 million, $6 million, $9 million and $17 million in Q2'17, Q1'17, Q4'16, Q3'16 and Q2'16, respectively, and (ii) dividends on preferred shares of $19 million, $21 million, $19 million, $21 million and $19 million in Q2'17, Q1'17, Q4'16, Q3'16 and Q2'16, respectively.
(B)
 
Within assets, "other" includes the following items as presented in the Company's Consolidated Balance Sheets: Other receivables, Other loans (including merchant financing loans), Premises and equipment and Other assets; and within liabilities, "other" includes the following items: Travelers Cheques and other prepaid products, Accounts payable and Other liabilities.
(C)
 
Return on average equity and return on average common equity are calculated by dividing one year period net income/net income attributable to common shareholders by one year average total shareholders' equity/average common shareholders' equity, respectively.  Refer to Appendix I for components of return on average equity and return on average common equity.
(D)
 
These ratios represent preliminary estimates for the current period as of the date of Second Quarter 2017 Earnings Release and may be revised in the Company's 2017 Form 10-Q for period ended June 30, 2017.
(E)
 
The Company is required to calculate a Supplementary Leverage Ratio, which is defined as Tier 1 Capital divided by Total Leverage Exposure. The Total Leverage Exposure reflects average total consolidated assets with adjustments for Tier 1 Capital deductions and includes off-balance sheet derivatives exposures, repo-style transactions and credit equivalents of undrawn commitments that are both conditionally and unconditionally cancellable.
(F)
 
Presented for the purpose of calculating the Tier 1 Leverage Ratio.
(G)
 
Estimated Common Equity Tier 1 Capital, Tier 1 Capital, Risk-Weighted Assets and Average Total Assets for Supplementary Leverage Capital purposes under the fully phased-in Basel III rules reflect the Company's current interpretation of the fully phased-in Basel III rules using the standardized approach. The estimated fully phased-in Basel III amounts could change in the future if the Company's business changes.
(H)
 
The Common Equity Tier 1 Capital ratio under the fully phased-in Basel III rules is calculated as Common Equity Tier 1 Capital under fully phased-in Basel III rules divided by estimated Risk-Weighted Assets under fully phased-in Basel III rules.
(I)
 
The Tier 1 Risk-Based Capital ratio under the fully phased-in Basel III rules is calculated as Tier 1 Risk-Based Capital under the fully phased-in Basel III rules divided by estimated Risk-Weighted Assets under the fully phased-in Basel III rules.
(J)
 
The fully phased-in Basel III Supplementary Leverage Ratio is calculated by dividing fully phased-in Basel III Tier 1 Capital by Total Leverage Exposure (refer to Footnote E for a definition of Total Leverage Exposure).
(K)
 
Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail cobrand portfolios in GNS, from which the Company earns no revenue, is not included.  Card billed business is reflected in the United States or outside the United States based on where the issuer is located.
(L)
 
Total cards-in-force represents the number of cards that are issued and outstanding.  Proprietary basic consumer cards-in-force includes basic cards issued to the primary account owner and does not include supplemental cards issued on that account.  Proprietary basic small business and corporate cards-in-force include basic and supplemental cards issued to employee Card Members.  Non-proprietary cards-in-force includes all cards that are issued and outstanding under network partnership agreements, except for retail cobrand Card Member accounts that have no out-of-store spend activity during the prior 12-month period.
(M)
 
Average basic Card Member spending and average fee per card are computed from proprietary card activities only. Average fee per card is computed based on net card fees divided by average worldwide proprietary cards-in-force.
(N)
 
Effective December 1, 2015, the Company reclassified the Card Member loans and receivables related to its cobrand partnerships with Costco in the U.S. and JetBlue, to reflect them as Held for Sale (HFS) on the Consolidated Balance Sheets.  The loans were reclassified at their net carrying amount, inclusive of the related reserves for losses.  Accordingly, Card Member loans and receivables and the related credit metrics are presented excluding the HFS loans and receivables for periods subsequent to the reclassification through the sale completion dates.
(O)
 
This calculation is generally designed to reflect pricing at merchants accepting general-purpose American Express cards.  It represents the percentage of billed business (generated from both proprietary and GNS Card Member spending) retained by the Company from merchants it acquires, or for merchants acquired by a third party on its behalf, net of amounts retained by such third party.
(P)
 
Provisions for principal, interest and/or fee reserve components.
(Q)
 
Consists of principal, interest and/or fees, less recoveries.
(R)
 
Card Member loans includes a reserve of $60 million related to loan balances of $245 million in Q2'16, reclassified from HFS to held for investment.  In addition, Other includes foreign currency translation adjustments and other items for all periods.
(S)
 
The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.
(T)
 
GCP includes global, large and middle markets corporate accounts.
(U)
 
See Appendix III for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.
(V)
 
FX-adjusted information assumes a constant exchange rate between the periods being compared for purposes of currency translation into U.S. dollars (i.e. assumes the foreign exchange rates used to determine results for Q2'17 apply to the period(s) against which such results are being compared).  The Company believes the presentation of information on an FX-adjusted basis is helpful to investors by making it easier to compare the Company's performance in one period to that of another period without the variability caused by fluctuations in currency exchange rates.
(W)
 
Captions not designated as "proprietary" or "GNS" include both proprietary and GNS data.
(X)
 
Included in ICNS.
(Y)
 
Included in USCS.
(Z)
 
Included in GCS.
(AA)
 
Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.  Return on average segment capital is calculated by dividing one year period segment income by one year average segment capital.  Refer to Appendix II for components of return on average segment capital.
(AB)
 
GSBS includes small business in the U.S. and international small business services.
(AC)
 
International GSBS Card Member loans and associated credit metrics continue to be reported within the international consumer business, in the ICNS segment, due to certain system limitations.  These loans are insignificant to both ICNS and GCS.
(AD)
 
Adjusted net interest income, a non-GAAP measure that represents net interest income attributable to our Card Member loans and loans HFS (which includes, on a GAAP basis, interest that is deemed uncollectible), excluding the impact of interest expense and interest income not attributable to our Card Member loans. The Company believes adjusted net interest income is useful to investors because it is a component of net interest yield on Card Member loans.
(AE)
 
This calculation includes elements of total interest income and total interest expense that are not attributable to the Card Member loan portfolio, and thus is not representative of net interest yield on Card Member loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to Card Member loans, and interest expense attributable to other activities, including Card Member receivables.
(AF)
 
Net interest yield on Card Member loans, a non-GAAP measure that is computed by dividing adjusted net interest income by average loans, computed on an annualized basis.  Reserves and net write-offs related to uncollectible interest are recorded through provisions for losses and are thus not included in the net interest yield calculation. Effective January 1, 2016, net interest yield also includes an insignificant amount of net interest income and loans related to certain non-traditional Card Member loans.  The prior periods have been revised to conform with this presentation.  The Company believes net interest yield on Card Member loans is useful to investors because it provides a measure of profitability of the Company's Card Member loan portfolio.
(AG)
 
Represents estimated Discount revenue from Costco in the U.S. for spend on American Express cards and from other merchants for spend on the Costco cobrand card as well as Other fees and commissions and Interest income from Costco cobrand Card Members.
(AH)
 
Operating expenses represent salaries and employee benefits, professional services, occupancy and equipment, communications, and other, net.
 
 
 
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