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EX-99.1 - EXHIBIT 99.1 - CAPITAL ONE FINANCIAL CORPq12017earningsrelease-ex991.htm
8-K - 8-K - CAPITAL ONE FINANCIAL CORPq12017earningsrelease8-k.htm


Exhibit 99.2

Capital One Financial Corporation
Financial Supplement(1)(2) 
First Quarter 2017
Table of Contents

Capital One Financial Corporation Consolidated Results
Page
 
Table 1:
Financial Summary—Consolidated
 
Table 2:
Selected Metrics—Consolidated
 
Table 3:
Consolidated Statements of Income
 
Table 4:
Consolidated Balance Sheets
 
Table 5:
Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)
 
Table 6:
Average Balances, Net Interest Income and Net Interest Margin
 
Table 7:
Loan Information and Performance Statistics
 
Table 8:
Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
Business Segment Results
 
 
Table 9:
Financial Summary—Business Segment Results
 
Table 10:
Financial & Statistical Summary—Credit Card Business
 
Table 11:
Financial & Statistical Summary—Consumer Banking Business
 
Table 12:
Financial & Statistical Summary—Commercial Banking Business
 
Table 13:
Financial & Statistical Summary—Other and Total
 
Table 14:
Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)
Other
 
 
Table 15:
Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures
__________
(1)
The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended March 31, 2017 once it is filed with the Securities and Exchange Commission.
(2) 
This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies.



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
(Dollars in millions, except per share data and as noted)
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,474

 
$
5,447

 
$
5,277

 
$
5,093

 
$
5,056

 

 
8%

Non-interest income
 
1,061

 
1,119

 
1,184

 
1,161

 
1,164

 
(5
)%
 
(9
)
Total net revenue(1)
 
6,535

 
6,566

 
6,461

 
6,254

 
6,220

 

 
5

Provision for credit losses
 
1,992

 
1,752

 
1,588

 
1,592

 
1,527

 
14

 
30

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 

 

Marketing
 
396

 
575

 
393

 
415

 
428

 
(31
)
 
(7
)
Amortization of intangibles
 
62

 
101

 
89

 
95

 
101

 
(39
)
 
(39
)
Operating expenses
 
2,976

 
3,003

 
2,879

 
2,785

 
2,694

 
(1
)
 
10

Total non-interest expense
 
3,434

 
3,679

 
3,361

 
3,295

 
3,223

 
(7
)
 
7

Income from continuing operations before income taxes
 
1,109

 
1,135

 
1,512

 
1,367

 
1,470

 
(2
)
 
(25
)
Income tax provision
 
314

 
342

 
496

 
424

 
452

 
(8
)
 
(31
)
Income from continuing operations, net of tax
 
795

 
793

 
1,016

 
943

 
1,018

 

 
(22
)
Income (loss) from discontinued operations, net of tax(2)
 
15

 
(2
)
 
(11
)
 
(1
)
 
(5
)
 
**

 
**

Net income
 
810

 
791

 
1,005

 
942

 
1,013

 
2

 
(20
)
Dividends and undistributed earnings allocated to participating securities(3)
 
(5
)
 
(6
)
 
(6
)
 
(6
)
 
(6
)
 
(17
)
 
(17
)
Preferred stock dividends
 
(53
)
 
(75
)
 
(37
)
 
(65
)
 
(37
)
 
(29
)
 
43

Net income available to common stockholders
 
$
752

 
$
710

 
$
962

 
$
871

 
$
970

 
6

 
(22
)
Common Share Statistics
 
 
 
 
 
 
 
 
 
 
 

 

Basic earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 

 

Net income from continuing operations
 
$
1.53

 
$
1.47

 
$
1.94

 
$
1.70

 
$
1.86

 
4%

 
(18)%

Income (loss) from discontinued operations
 
0.03

 

 
(0.02
)
 

 
(0.01
)
 
**

 
**

Net income per basic common share
 
$
1.56

 
$
1.47

 
$
1.92

 
$
1.70

 
$
1.85

 
6

 
(16
)
Diluted earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 

 

Net income from continuing operations
 
$
1.51

 
$
1.45

 
$
1.92

 
$
1.69

 
$
1.85

 
4

 
(18
)
Income (loss) from discontinued operations
 
0.03

 

 
(0.02
)
 

 
(0.01
)
 
**

 
**

Net income per diluted common share
 
$
1.54

 
$
1.45

 
$
1.90

 
$
1.69

 
$
1.84

 
6

 
(16
)
Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

Basic
 
482.3

 
483.5

 
501.1

 
511.7

 
523.5

 

 
(8
)
Diluted
 
487.9

 
489.2

 
505.9

 
516.5

 
528.0

 

 
(8
)
Common shares outstanding (period-end, in millions)
 
482.8

 
480.2

 
489.2

 
505.9

 
514.5

 
1

 
(6
)
Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 

Tangible book value per common share (period-end)(4)
 
58.66

 
57.76

 
59.00

 
57.84

 
55.94

 
2

 
5


1


 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
(Dollars in millions)
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Balance Sheet (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for investment(5)
 
$
240,588

 
$
245,586

 
$
238,019

 
$
234,603

 
$
227,613

 
(2)%

 
6%

Interest-earning assets
 
316,712

 
321,807

 
313,431

 
307,163

 
298,348

 
(2
)
 
6

Total assets
 
348,549

 
357,033

 
345,061

 
339,117

 
330,346

 
(2
)
 
6

Interest-bearing deposits
 
214,818

 
211,266

 
200,416

 
195,635

 
196,597

 
2

 
9

Total deposits
 
241,182

 
236,768

 
225,981

 
221,059

 
221,779

 
2

 
9

Borrowings
 
48,439

 
60,460

 
59,820

 
59,181

 
50,497

 
(20
)
 
(4
)
Common equity
 
43,680

 
43,154

 
44,336

 
44,813

 
44,411

 
1

 
(2
)
Total stockholders’ equity
 
48,040

 
47,514

 
48,213

 
48,108

 
47,707

 
1

 
1

Balance Sheet (Average Balances)
 
 
 
 
 
 
 
 
 
 
 

 

Loans held for investment(5)
 
$
241,505

 
$
240,027

 
$
235,843

 
$
230,379

 
$
226,736

 
1%

 
7%

Interest-earning assets
 
318,358

 
317,853

 
310,987

 
302,764

 
299,456

 

 
6

Total assets
 
351,641

 
350,225

 
343,153

 
334,479

 
331,919

 

 
6

Interest-bearing deposits
 
212,973

 
206,464

 
196,913

 
195,641

 
194,125

 
3

 
10

Total deposits
 
238,550

 
232,204

 
222,251

 
221,146

 
219,180

 
3

 
9

Borrowings
 
53,357

 
58,624

 
60,708

 
54,359

 
53,761

 
(9
)
 
(1
)
Common equity
 
43,833

 
43,921

 
45,314

 
45,640

 
45,782

 

 
(4
)
Total stockholders’ equity
 
48,193

 
47,972

 
49,033

 
48,934

 
49,078

 

 
(2
)
    

2



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
(Dollars in millions, except as noted)
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income growth (period over period)
 

 
3%

 
4%

 
1%

 
2%

 
**


**

Non-interest income growth (period over period)
 
(5)%

 
(5
)
 
2

 

 
(6
)
 
**

 
**

Total net revenue growth (period over period)
 

 
2

 
3

 
1

 

 
**

 
**

Total net revenue margin(6)
 
8.21

 
8.26

 
8.31

 
8.26

 
8.31

 
(5
)bps
 
(10
)bps
Net interest margin(7)
 
6.88

 
6.85

 
6.79

 
6.73

 
6.75

 
3

 
13

Return on average assets
 
0.90

 
0.91

 
1.18

 
1.13

 
1.23

 
(1
)
 
(33
)
Return on average tangible assets(8)
 
0.95

 
0.95

 
1.24

 
1.18

 
1.29

 

 
(34
)
Return on average common equity(9)
 
6.73

 
6.48

 
8.59

 
7.64

 
8.52

 
25

 
(179
)
Return on average tangible common equity(10)
 
10.37

 
10.00

 
13.06

 
11.61

 
12.94

 
37

 
(257
)
Non-interest expense as a percentage of average loans held for investment
 
5.69

 
6.13

 
5.70

 
5.72

 
5.69

 
(44
)
 

Efficiency ratio(11)
 
52.55

 
56.03

 
52.02

 
52.69

 
51.82

 
(348
)
 
73

Effective income tax rate for continuing operations
 
28.3

 
30.1

 
32.8

 
31.0

 
30.7

 
(180
)
 
(240
)
Employees (in thousands), period-end
 
48.4

 
47.3

 
46.5

 
46.1

 
45.8

 
2%


6%

Credit Quality Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan and lease losses
 
$
6,984

 
$
6,503

 
$
6,258

 
$
5,881

 
$
5,416

 
7%


29%

Allowance as a percentage of loans held for investment
 
2.90%

 
2.65%

 
2.63%

 
2.51%

 
2.38%

 
25
bps

52
bps
Net charge-offs
 
$
1,510

 
$
1,489

 
$
1,240

 
$
1,155

 
$
1,178

 
1%


28%

Net charge-off rate(12)
 
2.50%

 
2.48%

 
2.10%

 
2.01%

 
2.08%

 
2
bps

42
bps
30+ day performing delinquency rate
 
2.61

 
2.93

 
2.71

 
2.47

 
2.33

 
(32
)
 
28

30+ day delinquency rate
 
2.92

 
3.27

 
3.04

 
2.79

 
2.64

 
(35
)
 
28

Capital Ratios(13)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital 
 
10.4%

 
10.1%

 
10.6%

 
10.9%

 
11.1%

 
30
bps

(70
)bps
Tier 1 capital
 
12.0

 
11.6

 
12.0

 
12.2

 
12.4

 
40

 
(40
)
Total capital
 
14.7

 
14.3

 
14.7

 
14.4

 
14.6

 
40

 
10

Tier 1 leverage
 
9.9

 
9.9

 
10.1

 
10.2

 
10.2

 

 
(30
)
Tangible common equity (“TCE”)(14)
 
8.5

 
8.1

 
8.8

 
9.0

 
9.1

 
40

 
(60
)
 

3



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
 
 
Three Months Ended
 
2017 Q1 vs.
 
 
2017
 
2016
 
2016
 
2016
 
2016
(Dollars in millions, except per share data and as noted)
 
Q1
 
Q4
 
Q1
 
Q4
 
Q1
Interest income:
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
5,626

 
$
5,587

 
$
5,085

 
1%

 
11%

Investment securities
 
416

 
393

 
415

 
6

 

Other
 
28

 
29

 
17

 
(3
)
 
65

Total interest income
 
6,070

 
6,009

 
5,517

 
1

 
10

Interest expense:
 
 
 
 
 
 
 
 
 
 
Deposits
 
353

 
332

 
283

 
6

 
25

Securitized debt obligations
 
69

 
65

 
48

 
6

 
44

Senior and subordinated notes
 
149

 
138

 
106

 
8

 
41

Other borrowings
 
25

 
27

 
24

 
(7
)
 
4

Total interest expense
 
596

 
562

 
461

 
6

 
29

Net interest income
 
5,474

 
5,447

 
5,056

 

 
8

Provision for credit losses
 
1,992

 
1,752

 
1,527

 
14

 
30

Net interest income after provision for credit losses
 
3,482

 
3,695

 
3,529

 
(6
)
 
(1
)
Non-interest income:(15)(16)
 
 
 
 
 
 
 
 
 
 
Service charges and other customer-related fees
 
371

 
412

 
423

 
(10
)
 
(12
)
Interchange fees, net
 
570

 
624

 
604

 
(9
)
 
(6
)
Net securities gains (losses)
 

 
(4
)
 
(8
)
 
**

 
**

Other
 
120

 
87

 
145

 
38

 
(17
)
Total non-interest income
 
1,061

 
1,119

 
1,164

 
(5
)
 
(9
)
Non-interest expense:(15)(16)
 
 
 
 
 
 
 
 
 
 
Salaries and associate benefits
 
1,471

 
1,336

 
1,270

 
10

 
16

Occupancy and equipment
 
471

 
522

 
458

 
(10
)
 
3

Marketing
 
396

 
575

 
428

 
(31
)
 
(7
)
Professional services
 
247

 
312

 
241

 
(21
)
 
2

Communications and data processing
 
288

 
297

 
280

 
(3
)
 
3

Amortization of intangibles
 
62

 
101

 
101

 
(39
)
 
(39
)
Other
 
499

 
536

 
445

 
(7
)
 
12

Total non-interest expense
 
3,434

 
3,679

 
3,223

 
(7
)
 
7

Income from continuing operations before income taxes
 
1,109

 
1,135

 
1,470

 
(2
)
 
(25
)
Income tax provision
 
314

 
342

 
452

 
(8
)
 
(31
)
Income from continuing operations, net of tax
 
795

 
793

 
1,018

 

 
(22
)
Income (loss) from discontinued operations, net of tax(2)
 
15

 
(2
)
 
(5
)
 
**

 
**

Net income
 
810

 
791

 
1,013

 
2

 
(20
)
Dividends and undistributed earnings allocated to participating securities(3)
 
(5
)
 
(6
)
 
(6
)
 
(17
)
 
(17
)
Preferred stock dividends
 
(53
)
 
(75
)
 
(37
)
 
(29
)
 
43

Net income available to common stockholders
 
$
752

 
$
710

 
$
970

 
6

 
(22
)
 
 
 
 
 
 
 
 
 
 
 

4



 
 
Three Months Ended
 
2017 Q1 vs.
 
 
2017
 
2016
 
2016
 
2016
 
2016
(Dollars in millions, except per share data and as noted)
 
Q1
 
Q4
 
Q1
 
Q4
 
Q1
Basic earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
Net income from continuing operations
 
$
1.53

 
$
1.47

 
$
1.86

 
4%

 
(18)%

Income (loss) from discontinued operations
 
0.03

 

 
(0.01
)
 
**

 
**

Net income per basic common share
 
$
1.56

 
$
1.47

 
$
1.85

 
6

 
(16
)
Diluted earnings per common share:(3)
 
 
 
 
 
 
 


 


Net income from continuing operations
 
$
1.51

 
$
1.45

 
$
1.85

 
4

 
(18
)
Income (loss) from discontinued operations
 
0.03

 

 
(0.01
)
 
**

 
**

Net income per diluted common share
 
$
1.54

 
$
1.45

 
$
1.84

 
6

 
(16
)
Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 

 

Basic common shares
 
482.3

 
483.5

 
523.5

 

 
(8
)
Diluted common shares
 
487.9

 
489.2

 
528.0

 

 
(8
)
Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 

 


5



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
 
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and due from banks
 
$
3,489

 
$
4,185

 
$
3,350

 
$
3,253

 
$
3,241

 
(17)%

 
8%

Interest-bearing deposits and other short-term investments
 
5,826

 
5,791

 
5,744

 
3,896

 
1,994

 
1

 
192

Total cash and cash equivalents
 
9,315

 
9,976

 
9,094

 
7,149

 
5,235

 
(7
)
 
78

Restricted cash for securitization investors
 
486

 
2,517

 
287

 
265

 
960

 
(81
)
 
(49
)
Securities available for sale, at fair value
 
41,260

 
40,737

 
41,511

 
39,960

 
40,092

 
1

 
3

Securities held to maturity, at carrying value
 
26,170

 
25,712

 
25,019

 
25,120

 
25,080

 
2

 
4

Loans held for investment:(5)
 
 
 
 
 
 
 
 
 
 
 

 

Unsecuritized loans held for investment
 
211,038

 
213,824

 
206,763

 
202,778

 
195,705

 
(1
)
 
8

Loans held in consolidated trusts
 
29,550

 
31,762

 
31,256

 
31,825

 
31,908

 
(7
)
 
(7
)
Total loans held for investment
 
240,588

 
245,586

 
238,019

 
234,603

 
227,613

 
(2
)
 
6

Allowance for loan and lease losses
 
(6,984
)
 
(6,503
)
 
(6,258
)
 
(5,881
)
 
(5,416
)
 
7

 
29

Net loans held for investment
 
233,604

 
239,083

 
231,761

 
228,722

 
222,197

 
(2
)
 
5

Loans held for sale, at lower of cost or fair value
 
735

 
1,043

 
994

 
1,220

 
1,251

 
(30
)
 
(41
)
Premises and equipment, net
 
3,727

 
3,675

 
3,561

 
3,556

 
3,542

 
1

 
5

Interest receivable
 
1,368

 
1,351

 
1,251

 
1,236

 
1,221

 
1

 
12

Goodwill
 
14,521

 
14,519

 
14,493

 
14,495

 
14,492

 

 

Other assets
 
17,363

 
18,420

 
17,090

 
17,394

 
16,276

 
(6
)
 
7

Total assets
 
$
348,549

 
$
357,033

 
$
345,061

 
$
339,117

 
$
330,346

 
(2
)
 
6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

6



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
 
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest payable
 
$
260

 
$
327

 
$
237

 
$
301

 
$
217

 
(20)%

 
20%

Deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-interest-bearing deposits
 
26,364

 
25,502

 
25,565

 
25,424

 
25,182

 
3

 
5

Interest-bearing deposits
 
214,818

 
211,266

 
200,416

 
195,635

 
196,597

 
2

 
9

Total deposits
 
241,182

 
236,768

 
225,981

 
221,059

 
221,779

 
2

 
9

Securitized debt obligations
 
18,528

 
18,826

 
18,411

 
16,130

 
14,913

 
(2
)
 
24

Other debt:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Federal funds purchased and securities loaned or sold under agreements to repurchase
 
1,046

 
992

 
1,079

 
999

 
917

 
5

 
14

Senior and subordinated notes
 
26,405

 
23,431

 
24,001

 
21,872

 
21,736

 
13

 
21

Other borrowings
 
2,460

 
17,211

 
16,329

 
20,180

 
12,931

 
(86
)
 
(81
)
Total other debt
 
29,911

 
41,634

 
41,409

 
43,051

 
35,584

 
(28
)
 
(16
)
Other liabilities
 
10,628

 
11,964

 
10,810

 
10,468

 
10,146

 
(11
)
 
5

Total liabilities
 
300,509

 
309,519

 
296,848

 
291,009

 
282,639

 
(3
)
 
6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stockholders equity:
 
 
 
 
 
 
 
 
 
 
 

 
 
Preferred stock
 
0

 
0

 
0

 
0

 
0

 

 

Common stock
 
7

 
7

 
7

 
7

 
7

 

 

Additional paid-in capital, net
 
31,326

 
31,157

 
30,439

 
29,786

 
29,709

 
1

 
5

Retained earnings
 
30,326

 
29,766

 
29,245

 
28,479

 
27,808

 
2

 
9

Accumulated other comprehensive income (loss)
 
(934
)
 
(949
)
 
121

 
241

 
(41
)
 
(2
)
 
**

Treasury stock, at cost
 
(12,685
)
 
(12,467
)
 
(11,599
)
 
(10,405
)
 
(9,776
)
 
2

 
30

Total stockholders equity
 
48,040

 
47,514

 
48,213

 
48,108

 
47,707

 
1

 
1

Total liabilities and stockholders equity
 
$
348,549

 
$
357,033

 
$
345,061

 
$
339,117

 
$
330,346

 
(2
)
 
6


7



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1) 
Total net revenue was reduced by $321 million in both Q1 2017 and Q4 2016, $289 million in Q3 2016, $244 million in Q2 2016 and $228 million in Q1 2016 for the estimated uncollectible amount of billed finance charges and fees and related losses.
(2) 
The provision (benefit) for mortgage representation and warranty losses included the following activity:
 
 
2017
 
2016
 
2016
 
2016
 
2016
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
Provision (benefit) for mortgage representation and warranty losses before income taxes:
 
 
 
 
 
 
 
 
 
 
Recorded in continuing operations
 
$
(25
)
 
$

 
$

 
$
(1
)
 
$
(1
)
Recorded in discontinued operations
 
(67
)
 
(2
)
 
18

 
2

 
3

Total provision (benefit) for mortgage representation and warranty losses before income taxes
 
$
(92
)
 
$
(2
)
 
$
18

 
$
1

 
$
2

The mortgage representation and warranty reserve was $516 million as of March 31, 2017, $630 million as of December 31, 2016, $632 million as of September 30, 2016, $614 million as of June 30, 2016 and $613 million as of March 31, 2016.
(3) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(4) 
Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(5) 
Included in loans held for investment are purchased credit-impaired loans (“PCI loans”) recorded at fair value at acquisition and subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting standard formerly known as “SOP 03-3,” or Accounting Standards Codification 310-30). These include certain of our consumer and commercial loans that were acquired through business combinations. The table below presents amounts related to PCI loans:
 
 
2017
 
2016
 
2016
 
2016
 
2016
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
PCI loans:
 
 
 
 
 
 
 
 
 
 
Period-end unpaid principal balance
 
$
14,838

 
$
15,896

 
$
17,011

 
$
18,256

 
$
19,492

Period-end loans held for investment
 
14,102

 
15,071

 
16,149

 
17,358

 
18,568

Average loans held for investment
 
14,433

 
15,443

 
16,529

 
17,783

 
18,894

(6) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(7) 
Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(8) 
Return on average tangible assets is a non-GAAP measure calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(9) 
Return on average common equity is calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.
(10) 
Return on average tangible common equity (“ROTCE”) is a non-GAAP measure calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Our calculation of ROTCE may not be comparable to similarly-titled measures reported by other companies. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(11) 
Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(12) 
Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(13) 
Capital ratios as of the end of Q1 2017 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.

8



(14) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(15) 
We made certain Non-interest income and Non-interest expense reclassifications in Q4 2016. The changes were primarily related to a reclassification of certain consumer and commercial banking income from Other to Service charges and other customer-related fees within Non-interest income, and a reclassification of certain system processing costs from Professional services to Communications and data processing within Non-interest expense. We have also consolidated the Non-interest income presentation of Other-than-temporary impairment (“OTTI”) with net realized gains or losses from investment securities into a new Net securities gains (losses) line. These reclassifications were made to better reflect the nature of income earned and expenses incurred. All prior period amounts presented have been reclassified to conform to the current period presentation.
(16) 
The primary net effects of the reclassifications discussed in footnote 15 above for Q1 2016 compared to previously reported results were (i) an increase to Service charges and other customer-related fees of $19 million; (ii) a decrease to Other non-interest income of $27 million; and (iii) an increase to Communications and data processing expense of $37 million, with a corresponding decrease to Professional services.
**  
Not meaningful.

9



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
 
 
2017 Q1
 
2016 Q4
 
2016 Q1
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions except as noted)
 
 
 
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
242,249

 
$
5,626

 
9.29%
 
$
241,110

 
$
5,587

 
9.27%
 
$
227,573

 
$
5,085

 
8.94%
Investment securities
 
68,418

 
416

 
2.43
 
67,827

 
393

 
2.32
 
65,156

 
415

 
2.55
Cash equivalents and other
 
7,691

 
28

 
1.46
 
8,916

 
29

 
1.30
 
6,727

 
17

 
1.01
Total interest-earning assets
 
$
318,358

 
$
6,070

 
7.63
 
$
317,853

 
$
6,009

 
7.56
 
$
299,456

 
$
5,517

 
7.37
Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Interest-bearing deposits
 
$
212,973

 
$
353

 
0.66
 
$
206,464

 
$
332

 
0.64
 
$
194,125

 
$
283

 
0.58
Securitized debt obligations
 
17,176

 
69

 
1.61
 
18,300

 
65

 
1.42
 
15,361

 
48

 
1.25
Senior and subordinated notes
 
24,804

 
149

 
2.40
 
23,605

 
138

 
2.34
 
21,993

 
106

 
1.93
Other borrowings and liabilities
 
12,356

 
25

 
0.81
 
17,654

 
27

 
0.61
 
17,176

 
24

 
0.56
Total interest-bearing liabilities
 
$
267,309

 
$
596

 
0.89
 
$
266,023

 
$
562

 
0.85
 
$
248,655

 
$
461

 
0.74
Net interest income/spread
 
 
 
$
5,474

 
6.74
 
 
 
$
5,447

 
6.71
 
 
 
$
5,056

 
6.63
Impact of non-interest-bearing funding
 
 
 
 
 
0.14
 
 
 
 
 
0.14
 
 
 
 
 
0.12
Net interest margin
 
 
 
 
 
6.88%
 
 
 
 
 
6.85%
 
 
 
 
 
6.75%
__________
(1) 
Interest income and interest expense and the calculation of average yields on interest-earning assets and average rates on interest-bearing liabilities include the impact of hedge accounting.
 
 
 
 
 
 
 
 
 
 
 
 
 


10



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
(Dollars in millions except as noted)
 
2017
Q1
 
2016
Q4
 
2016
Q3
 
2016
Q2
 
2016
Q1
 
2016
Q4
 
2016
Q1
Loans Held For Investment (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
91,092

 
$
97,120

 
$
90,955

 
$
88,581

 
$
84,561

 
(6)%

 
8%

   International card businesses
 
8,121

 
8,432

 
8,246

 
8,323

 
8,138

 
(4
)
 

Total credit card
 
99,213

 
105,552

 
99,201

 
96,904

 
92,699

 
(6
)
 
7

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
49,771

 
47,916

 
46,311

 
44,502

 
42,714

 
4

 
17

   Home loan
 
20,738

 
21,584

 
22,448

 
23,358

 
24,343

 
(4
)
 
(15
)
   Retail banking
 
3,473

 
3,554

 
3,526

 
3,555

 
3,534

 
(2
)
 
(2
)
Total consumer banking
 
73,982

 
73,054

 
72,285

 
71,415

 
70,591

 
1

 
5

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
27,218

 
26,609

 
26,507

 
26,341

 
25,559

 
2

 
6

   Commercial and industrial
 
39,638

 
39,824

 
39,432

 
39,313

 
38,102

 

 
4

Total commercial lending
 
66,856

 
66,433

 
65,939

 
65,654

 
63,661

 
1

 
5

   Small-ticket commercial real estate
 
464

 
483

 
518

 
548

 
580

 
(4
)
 
(20
)
Total commercial banking
 
67,320

 
66,916

 
66,457

 
66,202

 
64,241

 
1

 
5

Other loans
 
73

 
64

 
76

 
82

 
82

 
14

 
(11
)
Total loans held for investment
 
$
240,588

 
$
245,586

 
$
238,019

 
$
234,603

 
$
227,613

 
(2
)
 
6

Loans Held For Investment (Average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
93,034

 
$
92,623

 
$
89,763

 
$
85,981

 
$
85,148

 

 
9%

   International card businesses
 
8,135

 
8,168

 
8,253

 
8,401

 
7,839

 

 
4

Total credit card
 
101,169

 
100,791

 
98,016

 
94,382

 
92,987

 

 
9

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
48,673

 
47,126

 
45,355

 
43,605

 
41,962

 
3%

 
16

   Home loan
 
21,149

 
21,984

 
22,852

 
23,835

 
24,781

 
(4
)
 
(15
)
   Retail banking
 
3,509

 
3,549

 
3,520

 
3,548

 
3,553

 
(1
)
 
(1
)
Total consumer banking
 
73,331

 
72,659

 
71,727

 
70,988

 
70,296

 
1

 
4

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
26,587

 
26,445

 
26,154

 
25,661

 
25,015

 
1

 
6

   Commercial and industrial
 
39,877

 
39,573

 
39,346

 
38,713

 
37,762

 
1

 
6

Total commercial lending
 
66,464

 
66,018

 
65,500

 
64,374

 
62,777

 
1

 
6

   Small-ticket commercial real estate
 
474

 
497

 
534

 
564

 
598

 
(5
)
 
(21
)
Total commercial banking
 
66,938

 
66,515

 
66,034

 
64,938

 
63,375

 
1

 
6

Other loans
 
67

 
62

 
66

 
71

 
78

 
8

 
(14
)
Total average loans held for investment
 
$
241,505

 
$
240,027

 
$
235,843

 
$
230,379

 
$
226,736

 
1

 
7


11



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
 
 
2017
Q1
 
2016
Q4
 
2016
Q3
 
2016
Q2
 
2016
Q1
 
2016
Q4
 
2016
Q1
Net Charge-Off (Recovery) Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
5.14%

 
4.66%

 
3.74%

 
4.07%

 
4.16%

 
48
bps
 
98
bps
   International card businesses
 
3.69

 
3.35

 
3.18

 
3.54

 
3.24

 
34

 
45

Total credit card
 
5.02

 
4.56

 
3.70

 
4.02

 
4.09

 
46

 
93

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
1.64

 
2.07

 
1.85

 
1.20

 
1.60

 
(43
)
 
4

   Home loan
 
0.03

 
0.08

 
0.03

 
0.09

 
0.05

 
(5
)
 
(2
)
   Retail banking
 
1.92

 
1.73

 
1.75

 
1.26

 
1.36

 
19

 
56

Total consumer banking
 
1.19

 
1.45

 
1.26

 
0.83

 
1.04

 
(26
)
 
15

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 

 
(0.02
)
 
0.01

 
(0.02
)
 
(0.01
)
 
**

 
**

   Commercial and industrial
 
0.22

 
0.80

 
1.09

 
0.62

 
0.49

 
(58
)
 
(27
)
Total commercial lending
 
0.13

 
0.47

 
0.66

 
0.37

 
0.29

 
(34
)
 
(16
)
   Small-ticket commercial real estate
 
1.05

 
(0.02
)
 
0.74

 
0.33

 
0.13

 
**

 
92

Total commercial banking
 
0.14

 
0.47

 
0.66

 
0.37

 
0.29

 
(33
)
 
(15
)
Total net charge-offs
 
2.50

 
2.48

 
2.10

 
2.01

 
2.08

 
2

 
42

30+ Day Performing Delinquency Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
3.71%

 
3.95%

 
3.68%

 
3.14%

 
3.09%

 
(24
)bps
 
62
bps
   International card businesses
 
3.39

 
3.36

 
3.33

 
3.24

 
3.32

 
3

 
7

Total credit card
 
3.68

 
3.91

 
3.65

 
3.15

 
3.11

 
(23
)
 
57

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
5.03

 
6.12

 
5.67

 
5.59

 
5.14

 
(109
)
 
(11
)
   Home loan
 
0.15

 
0.20

 
0.19

 
0.14

 
0.14

 
(5
)
 
1

   Retail banking
 
0.59

 
0.70

 
0.59

 
0.62

 
0.61

 
(11
)
 
(2
)
Total consumer banking
 
3.45

 
4.10

 
3.72

 
3.56

 
3.19

 
(65
)
 
26

Nonperforming Loans and Nonperforming Assets Rates(1)(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   International card businesses
 
0.47%

 
0.50%

 
0.53%

 
0.53%

 
0.59%

 
(3
)bps
 
(12
)bps
Total credit card
 
0.04

 
0.04

 
0.04

 
0.05

 
0.05

 

 
(1
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
0.36

 
0.47

 
0.43

 
0.38

 
0.31

 
(11
)
 
5

   Home loan
 
1.27

 
1.26

 
1.23

 
1.24

 
1.26

 
1

 
1

   Retail banking
 
0.82

 
0.86

 
1.05

 
0.89

 
0.83

 
(4
)
 
(1
)
Total consumer banking
 
0.64

 
0.72

 
0.71

 
0.69

 
0.66

 
(8
)
 
(2
)
Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
0.13

 
0.11

 
0.08

 
0.10

 
0.12

 
2

 
1

   Commercial and industrial
 
2.02

 
2.48

 
2.44

 
2.58

 
2.66

 
(46
)
 
(64
)
Total commercial lending
 
1.25

 
1.53

 
1.49

 
1.59

 
1.64

 
(28
)
 
(39
)
   Small-ticket commercial real estate
 
1.65

 
0.85

 
2.13

 
1.59

 
1.11

 
80

 
54

Total commercial banking
 
1.25

 
1.53

 
1.50

 
1.59

 
1.63

 
(28
)
 
(38
)
Total nonperforming loans
 
0.57

 
0.65

 
0.66

 
0.68

 
0.69

 
(8
)
 
(12
)
Total nonperforming assets
 
0.66

 
0.76

 
0.77

 
0.80

 
0.83

 
(10
)
 
(17
)

12



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
 
 
Three Months Ended March 31, 2017
 
 
Credit Card
 
Consumer Banking
 
 
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Home
Loan
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Other(3)
 
Total
Allowance for loan and lease losses:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2016
 
$
4,229

 
$
377

 
$
4,606

 
$
957

 
$
65

 
$
80

 
$
1,102

 
$
793

 
$
2

 
$
6,503

Charge-offs
 
(1,484
)
 
(117
)
 
(1,601
)
 
(339
)
 
(4
)
 
(21
)
 
(364
)
 
(26
)
 

 
(1,991
)
Recoveries
 
288

 
42

 
330

 
140

 
2

 
4

 
146

 
3

 
2

 
481

Net charge-offs
 
(1,196
)
 
(75
)
 
(1,271
)
 
(199
)
 
(2
)
 
(17
)
 
(218
)
 
(23
)
 
2

 
(1,510
)
Provision (benefit) for loan and lease losses
 
1,637

 
80

 
1,717

 
270

 
(3
)
 
12

 
279

 
(6
)
 
(2
)
 
1,988

Allowance build (release) for loan and lease losses
 
441

 
5

 
446

 
71

 
(5
)
 
(5
)
 
61

 
(29
)
 

 
478

Other changes(4)
 

 
6

 
6

 

 

 

 

 
(3
)
 

 
3

Balance as of March 31, 2017
 
4,670

 
388

 
5,058

 
1,028

 
60

 
75

 
1,163

 
761

 
2

 
6,984

Reserve for unfunded lending commitments:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2016
 

 

 

 

 

 
7

 
7

 
129

 

 
136

Provision for losses on unfunded lending commitments
 

 

 

 

 

 

 

 
4

 

 
4

Balance as of March 31, 2017
 

 

 

 

 

 
7

 
7

 
133

 

 
140

Combined allowance and reserve as of March 31, 2017
 
$
4,670

 
$
388

 
$
5,058

 
$
1,028

 
$
60

 
$
82

 
$
1,170

 
$
894

 
$
2

 
$
7,124

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 



13



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial Summary—Business Segment Results
 
 
Three Months Ended March 31, 2017
 
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
Net interest income
 
$
3,346

 
$
1,517

 
$
566

 
$
45

 
$
5,474

 
Non-interest income
 
738

 
195

 
158

 
(30
)
 
1,061

 
Total net revenue(5)
 
4,084

 
1,712

 
724

 
15

 
6,535

 
Provision (benefit) for credit losses
 
1,717

 
279

 
(2
)
 
(2
)
 
1,992

 
Non-interest expense
 
1,929

 
1,042

 
391

 
72

 
3,434

 
Income (loss) from continuing operations before income taxes
 
438

 
391

 
335

 
(55
)
 
1,109

 
Income tax provision (benefit)
 
167

 
143

 
122

 
(118
)
 
314

 
Income from continuing operations, net of tax
 
$
271

 
$
248

 
$
213

 
$
63

 
$
795

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended December 31, 2016
 
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
Net interest income
 
$
3,353

 
$
1,498

 
$
565

 
$
31

 
$
5,447

 
Non-interest income
 
849

 
166

 
175

 
(71
)
 
1,119

 
Total net revenue(5)
 
4,202

 
1,664

 
740

 
(40
)
 
6,566

 
Provision (benefit) for credit losses
 
1,322

 
365

 
66

 
(1
)
 
1,752

 
Non-interest expense
 
2,073

 
1,109

 
393

 
104

 
3,679

 
Income (loss) from continuing operations before income taxes
 
807

 
190

 
281

 
(143
)
 
1,135

 
Income tax provision (benefit)
 
295

 
70

 
102

 
(125
)
 
342

 
Income (loss) from continuing operations, net of tax
 
$
512

 
$
120

 
$
179

 
$
(18
)
 
$
793

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2016
 
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
Net interest income
 
$
3,033

 
$
1,420

 
$
537

 
$
66

 
$
5,056

 
Non-interest income
 
847

 
191

 
118

 
8

 
1,164

 
Total net revenue(5)
 
3,880

 
1,611

 
655

 
74

 
6,220

 
Provision (benefit) for credit losses
 
1,071

 
230

 
228

 
(2
)
 
1,527

 
Non-interest expense
 
1,863

 
990

 
322

 
48

 
3,223

 
Income from continuing operations before income taxes
 
946

 
391

 
105

 
28

 
1,470

 
Income tax provision (benefit)
 
337

 
142

 
38

 
(65
)
 
452

 
Income from continuing operations, net of tax
 
$
609

 
$
249

 
$
67

 
$
93

 
$
1,018

 
 
 
 
 
 
 
 
 
 
 
 
 


14



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Credit Card Business
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
 
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Credit Card
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,346

 
$
3,353

 
$
3,204

 
$
3,045

 
$
3,033

 


10%

Non-interest income
 
738

 
849

 
825

 
859

 
847

 
(13)%

 
(13
)
Total net revenue
 
4,084

 
4,202

 
4,029

 
3,904

 
3,880

 
(3
)
 
5

Provision for credit losses
 
1,717

 
1,322

 
1,272

 
1,261

 
1,071

 
30

 
60

Non-interest expense
 
1,929

 
2,073

 
1,884

 
1,883

 
1,863

 
(7
)
 
4

Income from continuing operations before income taxes
 
438

 
807

 
873

 
760

 
946

 
(46
)
 
(54
)
Income tax provision
 
167

 
295

 
318

 
276

 
337

 
(43
)
 
(50
)
Income from continuing operations, net of tax
 
$
271

 
$
512

 
$
555

 
$
484

 
$
609

 
(47
)

(56
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
99,213

 
$
105,552

 
$
99,201

 
$
96,904

 
$
92,699

 
(6
)
 
7

Average loans held for investment
 
101,169

 
100,791

 
98,016

 
94,382

 
92,987

 

 
9

Average yield on loans held for investment(6)
 
14.99%


14.93%

 
14.68%

 
14.49%

 
14.60%


6
bps

39
bps
Total net revenue margin(7)
 
16.14

 
16.68

 
16.44

 
16.55

 
16.69

 
(54
)
 
(55
)
Net charge-off rate
 
5.02

 
4.56

 
3.70

 
4.02

 
4.09

 
46

 
93

30+ day performing delinquency rate
 
3.68

 
3.91

 
3.65

 
3.15

 
3.11

 
(23
)
 
57

30+ day delinquency rate
 
3.71

 
3.94

 
3.69

 
3.18

 
3.15

 
(23
)
 
56

Nonperforming loan rate(1)
 
0.04

 
0.04

 
0.04

 
0.05

 
0.05

 

 
(1
)
PCCR intangible amortization
 
$
44

 
$
58

 
$
62

 
$
67

 
$
70

 
(24)%

 
(37)%

Purchase volume(8)
 
73,197

 
82,824

 
78,106

 
78,019

 
68,189

 
(12
)
 
7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

15



 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
 
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Domestic Card
 
 
 
 
 
 
 
 
 
 
 

 

Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

Net interest income
 
$
3,093

 
$
3,090

 
$
2,956

 
$
2,769

 
$
2,756

 


12%

Non-interest income
 
699

 
791

 
759

 
792

 
774

 
(12)%

 
(10
)
Total net revenue
 
3,792

 
3,881

 
3,715

 
3,561

 
3,530

 
(2
)
 
7

Provision for credit losses
 
1,637

 
1,229

 
1,190

 
1,164

 
972

 
33

 
68

Non-interest expense
 
1,717

 
1,859

 
1,696

 
1,669

 
1,671

 
(8
)
 
3

Income from continuing operations before income taxes
 
438

 
793

 
829

 
728

 
887

 
(45
)
 
(51
)
Income tax provision
 
160

 
288

 
302

 
265

 
323

 
(44
)
 
(50
)
Income from continuing operations, net of tax
 
$
278

 
$
505

 
$
527

 
$
463

 
$
564

 
(45
)
 
(51
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

Period-end loans held for investment
 
$
91,092

 
$
97,120

 
$
90,955

 
$
88,581

 
$
84,561

 
(6
)

8

Average loans held for investment
 
93,034

 
92,623

 
89,763

 
85,981

 
85,148

 

 
9

Average yield on loans held for investment(6)
 
15.01%


14.91%

 
14.71%

 
14.40%

 
14.43%


10
bps

58
bps
Total net revenue margin(7)
 
16.30

 
16.76

 
16.55

 
16.57

 
16.58

 
(46
)
 
(28
)
Net charge-off rate
 
5.14

 
4.66

 
3.74

 
4.07

 
4.16

 
48

 
98

30+ day delinquency rate
 
3.71

 
3.95

 
3.68

 
3.14

 
3.09

 
(24
)
 
62

Purchase volume(8)
 
$
66,950

 
$
75,639

 
$
71,331

 
$
71,050

 
$
62,617

 
(11)%


7%

Refreshed FICO scores:(9)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
63
%
 
64
%
 
64
%
 
65
%
 
65
%
 
(1
)
 
(2
)
660 or below
 
37

 
36

 
36

 
35

 
35

 
1

 
2

Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

16



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Consumer Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
 
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Consumer Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
1,517

 
$
1,498

 
$
1,472

 
$
1,439

 
$
1,420

 
1%

 
7%

Non-interest income
 
195

 
166

 
201

 
175

 
191

 
17

 
2

Total net revenue
 
1,712

 
1,664

 
1,673

 
1,614

 
1,611

 
3

 
6

Provision for credit losses
 
279

 
365

 
256

 
204

 
230

 
(24
)
 
21

Non-interest expense
 
1,042

 
1,109

 
1,034

 
1,006

 
990

 
(6
)
 
5

Income from continuing operations before income taxes
 
391

 
190

 
383

 
404

 
391

 
106

 

Income tax provision
 
143

 
70

 
139

 
147

 
142

 
104

 
1

Income from continuing operations, net of tax
 
$
248

 
$
120

 
$
244

 
$
257

 
$
249

 
107

 

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
73,982

 
$
73,054

 
$
72,285

 
$
71,415

 
$
70,591

 
1

 
5

Average loans held for investment
 
73,331

 
72,659

 
71,727

 
70,988

 
70,296

 
1

 
4

Average yield on loans held for investment(6)
 
6.48%


6.50%

 
6.41%

 
6.28%

 
6.18%


(2
)bps
 
30
bps
Auto loan originations
 
$
7,025

 
$
6,542

 
$
6,804

 
$
6,529

 
$
5,844

 
7%

 
20%

Period-end deposits
 
188,216

 
181,917

 
178,793

 
176,340

 
177,803

 
3

 
6

Average deposits
 
183,936

 
180,019

 
177,402

 
176,808

 
174,254

 
2

 
6

Average deposits interest rate
 
0.57%


0.57%

 
0.56%

 
0.55%

 
0.54%



 
3
bps
Net charge-off rate
 
1.19


1.45

 
1.26

 
0.83

 
1.04


(26
)bps
 
15

30+ day performing delinquency rate
 
3.45

 
4.10

 
3.72

 
3.56

 
3.19

 
(65
)
 
26

30+ day delinquency rate
 
3.93

 
4.67

 
4.26

 
4.07

 
3.67

 
(74
)
 
26

Nonperforming loan rate(1)
 
0.64

 
0.72

 
0.71

 
0.69

 
0.66

 
(8
)
 
(2
)
Nonperforming asset rate(2)
 
0.92

 
1.09

 
0.98

 
0.96

 
0.95

 
(17
)
 
(3
)
Auto—At origination FICO scores:(10)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
51
%
 
52
%
 
51
%
 
51
%
 
51
%
 
(1)%

 

621 - 660
 
18

 
17

 
17

 
17

 
17

 
1

 
1%

620 or below
 
31

 
31

 
32

 
32

 
32

 

 
(1
)
Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 

17



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Commercial Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
 
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
(Dollars in millions, except as noted)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Commercial Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
566

 
$
565

 
$
555

 
$
559

 
$
537

 


5%

Non-interest income
 
158

 
175

 
156

 
129

 
118

 
(10)%

 
34

Total net revenue(5)
 
724

 
740

 
711

 
688

 
655

 
(2
)
 
11

Provision (benefit) for credit losses
 
(2
)
 
66

 
61

 
128

 
228

 
**

 
**

Non-interest expense
 
391

 
393

 
349

 
343

 
322

 
(1
)
 
21

Income from continuing operations before income taxes
 
335

 
281

 
301

 
217

 
105

 
19

 
219

Income tax provision
 
122

 
102

 
110

 
79

 
38

 
20

 
221

Income from continuing operations, net of tax
 
$
213

 
$
179

 
$
191

 
$
138

 
$
67

 
19


218

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
67,320

 
$
66,916

 
$
66,457

 
$
66,202

 
$
64,241

 
1


5

Average loans held for investment
 
66,938

 
66,515

 
66,034

 
64,938

 
63,375

 
1

 
6

Average yield on loans held for investment(5)(6)
 
3.65%


3.55%

 
3.50%

 
3.45%

 
3.38%


10
bps

27
bps
Period-end deposits
 
$
33,735

 
$
33,866

 
$
33,611

 
$
34,281

 
$
33,383

 


1%

Average deposits
 
34,219

 
34,029

 
33,498

 
33,764

 
34,076

 
1%

 

Average deposits interest rate
 
0.31%


0.30%

 
0.30%

 
0.27%

 
0.27%


1
bps

4
bps
Net charge-off rate
 
0.14


0.47

 
0.66

 
0.37

 
0.29


(33
)

(15
)
Nonperforming loan rate(1)
 
1.25

 
1.53

 
1.50

 
1.59

 
1.63

 
(28
)
 
(38
)
Nonperforming asset rate(2)
 
1.27

 
1.54

 
1.51

 
1.60

 
1.64

 
(27
)
 
(37
)
Risk category:(11)
 
 
 
 
 
 
 
 
 
 
 

 

Noncriticized
 
$
63,390

 
$
62,828

 
$
62,336

 
$
61,926

 
$
59,663

 
1%


6%

Criticized performing
 
2,492

 
2,453

 
2,473

 
2,456

 
2,595

 
2

 
(4
)
Criticized nonperforming
 
844

 
1,022

 
994

 
1,050

 
1,050

 
(17
)
 
(20
)
PCI loans
 
594

 
613

 
654

 
770

 
933

 
(3
)
 
(36
)
Total commercial loans
 
$
67,320

 
$
66,916

 
$
66,457

 
$
66,202

 
$
64,241

 
1


5

Risk category as a percentage of period-end loans held for investment:(11)
 
 
 
 
 
 
 
 
 
 
 

 

Noncriticized
 
94.2%


93.9%

 
93.8%

 
93.5%

 
92.9%


30
bps

130
bps
Criticized performing
 
3.7

 
3.7

 
3.7

 
3.7

 
4.0

 

 
(30
)
Criticized nonperforming
 
1.2

 
1.5

 
1.5

 
1.6

 
1.6

 
(30
)
 
(40
)
PCI loans
 
0.9

 
0.9

 
1.0

 
1.2

 
1.5

 

 
(60
)
Total commercial loans
 
100.0
%

100.0
%
 
100.0
%
 
100.0
%
 
100.0
%





18



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Financial & Statistical Summary—Other and Total
 
 
 
 
 
 
 
 
 
 
 
 
2017 Q1 vs.
 
 
2017
 
2016
 
2016
 
2016
 
2016
 
2016
 
2016
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Other
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
45

 
$
31

 
$
46

 
$
50

 
$
66

 
45%


(32)%

Non-interest income
 
(30
)
 
(71
)
 
2

 
(2
)
 
8

 
(58
)
 
**

Total net revenue (loss)(5)
 
15

 
(40
)
 
48

 
48

 
74

 
**

 
(80
)
Benefit for credit losses
 
(2
)
 
(1
)
 
(1
)
 
(1
)
 
(2
)
 
100

 

Non-interest expense
 
72

 
104

 
94

 
63

 
48

 
(31
)
 
50

Income (loss) from continuing operations before income taxes
 
(55
)
 
(143
)
 
(45
)
 
(14
)
 
28

 
(62
)
 
**

Income tax benefit
 
(118
)
 
(125
)
 
(71
)
 
(78
)
 
(65
)
 
(6
)
 
82

Income (loss) from continuing operations, net of tax
 
$
63

 
$
(18
)
 
$
26

 
$
64

 
$
93

 
**


(32
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
73

 
$
64

 
$
76

 
$
82

 
$
82

 
14


(11
)
Average loans held for investment
 
67

 
62

 
66

 
71

 
78

 
8

 
(14
)
Period-end deposits
 
19,231

 
20,985

 
13,577

 
10,438

 
10,593

 
(8
)
 
82

Average deposits
 
20,395

 
18,156

 
11,351

 
10,574

 
10,850

 
12

 
88

Total
 
 
 
 
 
 
 
 
 
 
 

 

Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

Net interest income
 
$
5,474

 
$
5,447

 
$
5,277

 
$
5,093

 
$
5,056

 


8%

Non-interest income
 
1,061

 
1,119

 
1,184

 
1,161

 
1,164

 
(5)%

 
(9
)
Total net revenue
 
6,535

 
6,566

 
6,461

 
6,254

 
6,220

 

 
5

Provision for credit losses
 
1,992

 
1,752

 
1,588

 
1,592

 
1,527

 
14

 
30

Non-interest expense
 
3,434

 
3,679

 
3,361

 
3,295

 
3,223

 
(7
)
 
7

Income from continuing operations before income taxes
 
1,109

 
1,135

 
1,512

 
1,367

 
1,470

 
(2
)
 
(25
)
Income tax provision
 
314

 
342

 
496

 
424

 
452

 
(8
)
 
(31
)
Income from continuing operations, net of tax
 
$
795

 
$
793

 
$
1,016

 
$
943

 
$
1,018

 


(22
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

Period-end loans held for investment
 
$
240,588

 
$
245,586

 
$
238,019

 
$
234,603

 
$
227,613

 
(2
)

6

Average loans held for investment
 
241,505

 
240,027

 
235,843

 
230,379

 
226,736

 
1

 
7

Period-end deposits
 
241,182

 
236,768

 
225,981

 
221,059

 
221,779

 
2

 
9

Average deposits
 
238,550

 
232,204

 
222,251

 
221,146

 
219,180

 
3

 
9


19



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)

(1) 
Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.
(2) 
Nonperforming assets consist of nonperforming loans, real estate owned (“REO”) and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, REO and other foreclosed assets. Prior to Q4 2016, the nonperforming asset rate for our Consumer Banking business excluded the impact of REOs related to our acquired home loan portfolio which, if included, would increase the nonperforming asset rate by approximately 10 basis points in each of the prior periods presented.
(3) 
Primarily consists of the legacy loan portfolio of our discontinued GreenPoint mortgage operations.
(4) 
Represents foreign currency translation adjustments and the net impact of loan transfers and sales.
(5) 
Some of our tax-related commercial investments generate tax-exempt income or tax credits. Accordingly, we make certain reclassifications within our Commercial Banking business results to present revenues and yields on a taxable-equivalent basis, calculated assuming an effective tax rate approximately equal to our federal statutory tax rate of 35% with offsetting reclassifications to the Other category.
(6) 
Average yield on loans held for investment is calculated based on annualized interest income for the period divided by average loans held for investment during the period for the respective loan category. Annualized interest income is computed based on the effective yield of the respective loan category and does not include any allocations, such as funds transfer pricing.
(7) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the respective loan category.
(8) 
Includes purchase transactions, net of returns, for the period for loans both classified as held for investment and held for sale. Excludes cash advance and balance transfer transactions.
(9) 
Percentages represent period-end loans held for investment in each credit score category. Domestic card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.
(10)
Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(11) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
**  
Not meaningful.

20



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1) 
 
 
Basel III Standardized Approach
(Dollars in millions, except as noted)
 
March 31,
2017
 
December 31,
2016
 
September 30,
2016
 
June 30,
2016
 
March 31,
2016
Regulatory Capital Metrics
 
 
 
 
 
 
 
 
 
 
Common equity excluding AOCI
 
$
44,614

 
$
44,103

 
$
44,214

 
$
44,572

 
$
44,452

Adjustments:
 
 
 
 
 
 
 
 
 
 
AOCI(2)(3)
 
(807
)
 
(674
)
 
199

 
332

 
117

Goodwill, net of related deferred tax liabilities
 
(14,302
)
 
(14,307
)
 
(14,288
)
 
(14,296
)
 
(14,301
)
Intangible assets, net of related deferred tax liabilities(3)
 
(465
)
 
(384
)
 
(435
)
 
(483
)
 
(532
)
Other
 
121

 
65

 
(498
)
 
(639
)
 
(505
)
Common equity Tier 1 capital
 
$
29,161

 
$
28,803

 
$
29,192

 
$
29,486

 
$
29,231

Tier 1 capital
 
$
33,519

 
$
33,162

 
$
33,069

 
$
32,780

 
$
32,525

Total capital(4)
 
40,979

 
40,817

 
40,564

 
38,767

 
38,399

Risk-weighted assets
 
279,229

 
285,756

 
275,198

 
269,667

 
262,368

Adjusted average assets(5)
 
337,134

 
335,835

 
328,627

 
319,968

 
317,403

Capital Ratios
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital(6)
 
10.4
%
 
10.1
%
 
10.6%

 
10.9%

 
11.1%

Tier 1 capital(7)
 
12.0

 
11.6

 
12.0

 
12.2

 
12.4

Total capital(8)
 
14.7

 
14.3

 
14.7

 
14.4

 
14.6

Tier 1 leverage(5)
 
9.9

 
9.9

 
10.1

 
10.2

 
10.2

Tangible common equity (“TCE”)(9)
 
8.5

 
8.1

 
8.8

 
9.0

 
9.1



21



Reconciliation of Non-GAAP Measures
We report certain non-GAAP measures that management uses in assessing its capital adequacy and the level of return generated. These non-GAAP measures consist of selected adjusted results, tangible common equity (“TCE”), tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics key financial performance measures. While our non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The tables below present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP. The results for Q1 2016 are not presented below as there were no adjustments to our reported results.
 
 
2017
 
2016
 
2016
 
2016
 
Year Ended December 31,
 
 
Q1
 
Q4
 
Q3
 
Q2
 
2016
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
 
Reported Results
 
Adj.(10)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,474

 
$
33

 
$
5,507

 
$
5,447

 
$
13

 
$
5,460

 
$
5,277

 
$
34

 
$
5,311

 
$
5,093

 
$
7

 
$
5,100

 
$
20,873

 
$
54

 
$
20,927

Non-interest income
 
1,061

 
37

 
1,098

 
1,119

 
14

 
1,133

 
1,184

 
13

 
1,197

 
1,161

 
8

 
1,169

 
4,628

 
35

 
4,663

Total net revenue
 
6,535

 
70

 
6,605

 
6,566

 
27

 
6,593

 
6,461

 
47

 
6,508

 
6,254

 
15

 
6,269

 
25,501

 
89

 
25,590

Provision for credit losses
 
1,992

 

 
1,992

 
1,752

 

 
1,752

 
1,588

 

 
1,588

 
1,592

 

 
1,592

 
6,459

 

 
6,459

Non-interest expense
 
3,434

 
(29
)
 
3,405

 
3,679

 
(45
)
 
3,634

 
3,361

 
(16
)
 
3,345

 
3,295

 
(15
)
 
3,280

 
13,558

 
(76
)
 
13,482

Income from continuing operations before income taxes
 
1,109

 
99

 
1,208

 
1,135

 
72

 
1,207

 
1,512

 
63

 
1,575

 
1,367

 
30

 
1,397

 
5,484

 
165

 
5,649

Income tax provision (benefit)
 
314

 
(1
)
 
313

 
342

 
10

 
352

 
496

 

 
496

 
424

 
(7
)
 
417

 
1,714

 
3

 
1,717

Income from continuing operations, net of tax
 
795

 
100

 
895

 
793

 
62

 
855

 
1,016

 
63

 
1,079

 
943

 
37

 
980

 
3,770

 
162

 
3,932

Income (loss) from discontinued operations, net of tax
 
15

 

 
15

 
(2
)
 

 
(2
)
 
(11
)
 

 
(11
)
 
(1
)
 

 
(1
)
 
(19
)
 

 
(19
)
Net income
 
810

 
100

 
910

 
791

 
62

 
853

 
1,005

 
63

 
1,068

 
942

 
37

 
979

 
3,751

 
162

 
3,913

Net income available to common stockholders
 
752

 
100

 
852

 
710

 
62

 
772

 
962

 
63

 
1,025

 
871

 
37

 
908

 
3,513

 
162

 
3,675

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(11)
 
$
1.54

 
$
0.21

 
$
1.75

 
$
1.45

 
$
0.13

 
$
1.58

 
$
1.90

 
$
0.13

 
$
2.03

 
$
1.69

 
$
0.07

 
$
1.76

 
$
6.89

 
$
0.32

 
$
7.21

Efficiency ratio
 
52.55%

 
(100
)bps
 
51.55%

 
56.03%

 
(91
)bps
 
55.12%

 
52.02%

 
(62
)bps
 
51.40%

 
52.69%

 
(37
)bps
 
52.32%

 
53.17%

 
(49
)bps
 
52.68%


22




 
 
2017
 
2016
 
2016
 
2016
 
2016
(Dollars in millions)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
Tangible Common Equity (Period-End)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
48,040

 
$
47,514

 
$
48,213

 
$
48,108

 
$
47,707

Goodwill and intangible assets(12)
 
(15,360
)
 
(15,420
)
 
(15,475
)
 
(15,553
)
 
(15,629
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(3,877
)
 
(3,294
)
 
(3,296
)
Tangible common equity
 
$
28,320

 
$
27,734

 
$
28,861

 
$
29,261

 
$
28,782

Tangible Common Equity (Average)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
48,193

 
$
47,972

 
$
49,033

 
$
48,934

 
$
49,078

Goodwill and intangible assets(12)
 
(15,395
)
 
(15,455
)
 
(15,507
)
 
(15,585
)
 
(15,654
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,051
)
 
(3,719
)
 
(3,294
)
 
(3,296
)
Tangible common equity
 
$
28,438

 
$
28,466

 
$
29,807

 
$
30,055

 
$
30,128

Tangible Assets (Period-End)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
348,549

 
$
357,033

 
$
345,061

 
$
339,117

 
$
330,346

Goodwill and intangible assets(12)
 
(15,360
)
 
(15,420
)
 
(15,475
)
 
(15,553
)
 
(15,629
)
Tangible assets
 
$
333,189

 
$
341,613

 
$
329,586

 
$
323,564

 
$
314,717

Tangible Assets (Average)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
351,641

 
$
350,225

 
$
343,153

 
$
334,479

 
$
331,919

Goodwill and intangible assets(12)
 
(15,395
)
 
(15,455
)
 
(15,507
)
 
(15,585
)
 
(15,654
)
Tangible assets
 
$
336,246

 
$
334,770

 
$
327,646

 
$
318,894

 
$
316,265

_________
(1) 
Regulatory capital metrics and capital ratios as of March 31, 2017 are preliminary and therefore subject to change.
(2) 
Amounts presented are net of tax.
(3) 
Amounts based on transition provisions for regulatory capital deductions and adjustments of 60% for 2016 and 80% for 2017.
(4) 
Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(5) 
Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.
(6) 
Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.
(7) 
Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(8) 
Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.
(9) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.
(10) 
In Q1 2017, we recorded a build in the U.K. Payment Protection Insurance customer refund reserve (“U.K. PPI Reserve”) of $99 million. In Q4 2016, we recorded charges totaling $72 million consisting of a build in the U.K. PPI Reserve of $44 million and an impairment associated with certain acquired intangible and software assets of $28 million. In Q3 2016, we recorded a build in the U.K. PPI Reserve of $63 million. In Q2 2016, we recorded charges totaling $30 million associated with a build of $54 million in the U.K. PPI Reserve, partially offset by a gain of $24 million related to the exchange of our ownership interest in Visa Europe with Visa Inc. as a result of Visa Inc.’s acquisition of Visa Europe. There were no adjustments to our reported results for Q1 2016.
(11) 
Earnings per share is computed independently for each period. Accordingly, the sum of each quarter amount may not agree to the year-to-date total.
(12) 
Includes impact of related deferred taxes.

23