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8-K - 8-K - ExlService Holdings, Inc.form8-kxearningspressrelea.htm


Exhibit 99.1



EXL REPORTS 2016 FOURTH QUARTER AND FULL YEAR RESULTS

2016 Fourth Quarter Revenues of $177.3 Million, up 6.9% year over year
4Q Diluted EPS (GAAP) of $0.45, up from $0.43 in Q4 of 2015
4QAdjusted Diluted EPS (Non-GAAP) of $0.61, up from $0.56 in Q4 of 2015
2016 Revenues of $686.0 Million, up 9.1% year over year
2016 Diluted EPS (GAAP) of $1.79, up from $1.51 in 2015
2016 Adjusted Diluted EPS (Non-GAAP) of $2.33, up from $2.03 in 2015

New York, NY - February 28, 2017 - ExlService Holdings, Inc. (NASDAQ: EXLS), a leading operations management and analytics company, today announced its financial results for the quarter ended December 31, 2016 and the full year 2016.
Rohit Kapoor, Vice Chairman and CEO, commented, “Our fourth quarter 2016 revenues beat expectations, and for the full year 2016 revenues increased 9.1% year over year or 10.9% in constant currency (non-GAAP) to $686.0 million. We achieved an 18.4% increase in diluted EPS to $1.79 and a 14.8% increase in adjusted diluted EPS to $2.33 for the full year 2016. Our revenues growth this year was led by our Analytics segment which grew 35.7% for the full year. Our Operations Management segment revenues growth was 2.7% for the full year driven by new and existing clients offset by weakness in our consulting business.
“Our growth was broad-based, the result of our driving superior customer experiences and our investments in automation and robotics including the Business EXLerator FrameworkTM. The integrated selling of our business process management and analytics solutions continues to strengthen our competitive positioning with our clients and prospects. Our three acquisitions in 2016 have been assimilated and are performing at or above expectations. I believe our market position is strong, and we have great momentum to execute our growth plans in 2017.”
Vishal Chhibbar, CFO, commented, “In 2016, we generated $100.3 million of cash flow from operations and ended the year with $226.6 million in cash and short term investments. For 2017, we are providing revenue guidance of $735 million to $760 million, representing annual revenue growth of 8% to11% in constant currency. Our adjusted diluted earnings per share guidance is $2.50 to $2.60, representing an increase of 7% to 12%.”





















Financial Highlights: Fourth Quarter 2016
We have two reportable segments: Operations Management and Analytics. Reconciliations of adjusted (non-GAAP) financial measures, including those reflecting constant currency, to GAAP measures are included at the end of this release.
Revenues for the quarter ended December 31, 2016 increased to $177.3 million compared to $165.9 million for the fourth quarter of 2015, up 6.9% (8.4% on a constant currency basis) from the fourth quarter of 2015 and up 3.5% sequentially from the quarter ended September 30, 2016.
Operations Management revenues in the fourth quarter of 2016 increased 1.8% to $131.8 million compared to $129.4 million in the fourth quarter of 2015 and increased 1.7% sequentially from the quarter ended September 30, 2016.
Analytics revenues in the fourth quarter of 2016 increased 24.9% to $45.5 million compared to $36.5 million in the fourth quarter of 2015, and increased 9.3% sequentially from the quarter ended September 30, 2016.
Operating income margin for the quarter ended December 31, 2016 was 8.0% compared to 10.8% in the fourth quarter of 2015 and 10.1% for the quarter ended September 30, 2016. Adjusted operating income margin was 12.9% compared to 14.7% in the fourth quarter of 2015 and 14.4% for the quarter ended September 30, 2016.
Diluted earnings per share for the quarter ended December 31, 2016 was $0.45 compared to $0.43 in the fourth quarter of 2015 and $0.46 for the quarter ended September 30, 2016. Adjusted diluted earnings per share was $0.61 compared to $0.56 in the fourth quarter of 2015 and $0.61 for the quarter ended September 30, 2016.

Financial Highlights: Full Year 2016
Revenues for the year ended December 31, 2016 increased 9.1% to $686.0 million compared to $628.5 million for the year ended December 31, 2015.
Operations Management revenues for the year ended December 31, 2016 increased 2.7% to $520.3 million compared to $506.3 million for the year ended December 31, 2015.
Analytics revenues for the year ended December 31, 2016 increased 35.7% to $165.7 million compared to $122.2 million for the year ended December 31, 2015.
Operating income margin for the year ended December 31, 2016 was 9.4% compared to 10.7% for the year ended December 31, 2015. Adjusted operating income margin for the year ended December 31, 2016 was 14.0% compared to 14.9% for the year ended December 31, 2015.
Diluted earnings per share for the year ended December 31, 2016 was $1.79 compared to $1.51 for the year ended December 31, 2015. Adjusted diluted earnings per share for the year ended December 31, 2016 was $2.33 compared to $2.03 for the year ended December 31, 2015.

Business Highlights: Fourth Quarter 2016
Acquired Datasource Consulting, LLC, a provider of enterprise management and business intelligence solutions.
Won 13 new clients, consisting of 6 new clients in Operations Management and 7 new clients in Analytics. For the full year, we won 40 new clients, 21 in Operations Management and 19 in Analytics.
Announced the appointment of Nagaraja Srivatsan as the Company’s EVP, Chief Growth Officer.
Positioned as a Leader in the “IDC MarketScape: Worldwide Business Analytics BPO Services 2016 Vendor Assessment.”
Included in both the HfS Research “2016 RPA Premier League Table” and “HfS Blueprint Report: Intelligent Automation 2016.”





Positioned as a High Performer in the “HfS Blueprint Report: Digital Marketing Operations 2016.”
Expanded multiple Operations Management relationships, including migrating 61 new processes. For the full year we migrated 213 processes.

Share Repurchase
Today, we announced that our Board of Directors authorized an additional $100 million common stock repurchase program, effective immediately. The approval increases the 2017 authorization from $20 million to $40 million and authorizes stock repurchases of up to $40 million in 2018 and 2019. The shares may be purchased through December 31, 2019 by the Company on the open market and through private transactions as determined by EXL’s management.

2017 Guidance
Based on current visibility and a U.S. Dollar to Indian rupee exchange rate of 67.0, British Pound to U.S. Dollar exchange rate at 1.25, U.S. Dollar to the Philippine Peso exchange rate of 50.0 and all other currencies at current exchange rates, the Company is providing the following guidance for the calendar year 2017:
Revenues of $735 million to $760 million, representing an annual revenue growth of 8% to 11% on a constant currency basis.
Adjusted diluted earnings per share of $2.50 to $2.60, representing an annual increase of 7% to 12%.

Conference Call
ExlService Holdings, Inc. will host a conference call on Tuesday, February 28, 2017 at 8:00 A.M. ET to discuss the Company’s quarterly operating and financial results. The conference call will be available live via the internet by accessing the investor relations section of EXL’s website at ir.exlservice.com, where an accompanying investor-friendly spreadsheet of historical operating and financial data can also be accessed. Please access the website at least fifteen minutes prior to the call to register, download and install any necessary audio software.
To listen to the conference call via phone, please dial 1-877-303-6384, or if dialing internationally, 1-224-357-2191 and an operator will assist you. For those who cannot access the live broadcast, a replay will be available on the EXL website ir.exlservice.com.

About ExlService Holdings, Inc.

EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 26,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit www.exlservice.com.












Continuing Statement Regarding Forward-Looking Statements This press release contains forward-looking statements. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factors relating to EXL's operations and business environment, all of which are difficult to predict and many of which are beyond EXL’s control. Forward-looking statements include information concerning EXL’s possible or assumed future results of operations, including descriptions of its business strategy. These statements may include words such as “may,” “will,” “should,” “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate” or similar expressions. These statements are based on assumptions that we have made in light of management's experience in the industry as well as its perceptions of historical trends, current conditions, expected future developments and other factors it believes are appropriate under the circumstances. You should understand that these statements are not guarantees of performance or results. They involve known and unknown risks, uncertainties and assumptions. Although EXL believes that these forward-looking statements are based on reasonable assumptions, you should be aware that many factors could affect EXL’s actual financial results or results of operations and could cause actual results to differ materially from those in the forward-looking statements. These factors are discussed in more detail in EXL’s filings with the Securities and Exchange Commission, including EXL’s Annual Report on Form 10-K for the year ended December 31, 2015. These risks could cause actual results to differ materially from those implied by forward-looking statements in this release. You should keep in mind that any forward-looking statement made herein, or elsewhere, speaks only as of the date on which it is made. New risks and uncertainties come up from time to time, and it is impossible to predict these events or how they may affect EXL. EXL has no obligation to update any forward-looking statements after the date hereof, except as required by federal securities laws.






EXLSERVICE HOLDINGS, INC.
CONSOLIDATED STATEMENTS OF INCOME
(In thousands, except share and per share amounts)
 
Year ended December 31,
 
Three months ended December 31,
 
2016
 
2015
 
2016
 
2015
Revenues, net
$
685,988

   
$
628,492

 
$
177,274

 
$
165,858

Cost of revenues (exclusive of depreciation and amortization)
447,956

   
402,917

 
115,784

 
106,116

Gross profit
238,032

 
225,575

   
61,490

    
59,742

Operating expenses:


   


 
 
 
 
General and administrative expenses
88,648

   
77,293

 
25,028

    
19,865

Selling and marketing expenses
50,582

   
49,474

 
12,707

    
13,705

Depreciation and amortization
34,580

   
31,465

 
9,580

    
8,294

Total operating expenses
173,810

 
158,232

   
47,315

    
41,864

Income from operations
64,222

   
67,343

 
14,175

    
17,878

Foreign exchange gain, net
5,597

   
2,744

 
2,024

    
397

Interest expense
(1,343
)
 
(1,338
)
 
(320
)
    
(355
)
Other income, net
15,408

   
7,027

 
3,211

    
1,744

Income before income taxes
83,884

 
75,776

   
19,090

 
19,664

Income tax expense
22,151

   
24,211

 
3,602

    
4,902

Net income
$
61,733

 
$
51,565

   
$
15,488

    
$
14,762

Earnings per share:
 
 
 
 
 
 
 
Basic
$
1.84

   
$
1.55

 
$
0.46

    
$
0.44

Diluted
$
1.79

 
$
1.51

 
$
0.45

    
$
0.43

Weighted-average number of shares used in computing earnings per share:
Basic
33,566,367

   
33,298,104

 
33,638,170

 
33,231,716

Diluted
34,563,319

   
34,178,340

 
34,714,308

 
34,272,731






EXLSERVICE HOLDINGS, INC.
CONSOLIDATED BALANCE SHEETS
(In thousands, except share and per share amounts)
 
 
December 31, 2016
 
December 31, 2015
Assets
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
213,155

 
$
205,323

Short-term investments
 
13,491

 
13,676

Restricted cash
 
3,846

 
1,872

Accounts receivable, net
 
113,067

 
92,650

Prepaid expenses
 
7,855

 
8,027

Advance income tax, net
 
6,242

 
2,432

Other current assets
 
21,168

 
15,219

Total current assets
 
378,824

 
339,199

Property, plant and equipment, net
 
49,029

 
47,991

Restricted cash
 
3,393

 
3,319

Deferred taxes, net
 
14,799

 
13,749

Intangible assets, net
 
53,770

 
52,733

Goodwill
 
186,770

 
171,535

Other assets
 
19,943

 
22,257

Total assets
 
$
706,528

 
$
650,783

Liabilities and Equity
 

 

Current liabilities:
 

 

Accounts payable
 
$
3,288

 
$
6,401

Short-term borrowings
 
10,000

 
10,000

Deferred revenue
 
16,615

 
11,518

Accrued employee cost
 
50,832

 
44,526

Accrued expenses and other current liabilities
 
43,264

 
34,250

Current portion of capital lease obligations
 
232

 
384

Total current liabilities
 
124,231

 
107,079

Long term borrowings
 
35,000

 
60,000

Capital lease obligations, less current portion
 
300

 
278

Non-current liabilities
 
14,819

 
17,655

Total liabilities
 
174,350

 
185,012

Commitments and contingencies
 


 


Preferred stock, $0.001 par value; 15,000,000 shares authorized, none issued
 

 

ExlService Holdings, Inc stockholders’ equity:
 

 

Common stock, $0.001 par value; 100,000,000 shares authorized, 35,699,819 shares issued and 33,628,109 shares outstanding as of December 31, 2016 and 34,781,201 shares issued and 33,091,223 shares outstanding as of December 31, 2015
 
36

 
35

Additional paid-in-capital
 
284,646

 
254,052

Retained earnings
 
382,722

 
320,989

Accumulated other comprehensive loss
 
(75,057
)
 
(67,325
)
Total including shares held in treasury
 
592,347

 
507,751

Less: 2,071,710 shares as of December 31, 2016 and 1,689,978 shares as of December 31, 2015, held in treasury, at cost
 
(60,362
)
 
(42,159
)
ExlService Holdings, Inc. stockholders' equity
 
$
531,985

 
$
465,592

Non-controlling interest
 
193

 
179

Total equity
 
$
532,178

 
$
465,771

Total liabilities and equity
 
$
706,528

 
$
650,783






EXLSERVICE HOLDINGS, INC.
Reconciliation of Adjusted Financial Measures to GAAP Measures

In addition to its reported operating results in accordance with U.S. generally accepted accounting principles (GAAP), EXL has included in this release adjusted financial measures (adjusted operating income, adjusted operating income margin, adjusted EBITDA, adjusted EBITDA margin, adjusted net income, adjusted diluted earnings per share and information on a constant currency basis) that the Securities and Exchange Commission defines as “non-GAAP financial measures.” The adjusted financial measures disclosed by EXL should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and the financial results calculated in accordance with GAAP and reconciliations from those financial statements should be carefully evaluated. EXL believes that providing these adjusted measures may help investors better understand EXL’s underlying financial performance. Management also believes that these adjusted financial measures, when read in conjunction with EXL’s reported results, can provide useful supplemental information for investors analyzing period to period comparisons of the Company’s results and comparisons of the Company’s results with the results of other companies. Additionally, management considers some of these adjusted financial measures to determine variable compensation of its employees. EXL believes that it is unreasonably difficult to provide its earnings per share financial guidance in accordance with GAAP for a number of reasons including, without limitation, EXL’s inability to predict its future stock-based compensation expense under ASC Topic 718, the amortization of intangibles associated with further acquisitions and the currency fluctuations. EXL also incurs significant non-cash charges for depreciation that may not be indicative of the Company’s ability to generate cash flow.
Additionally, EXL provides certain information on a constant currency basis, which reflects a comparison of current period results translated at the prior period currency rates. EXL primary exchange rate exposure is with the Indian Rupee, the U.K. pound sterling and the Philippine peso. The average exchange rate of the U.S. dollar against the Indian rupee increased from 66.08 during the quarter ended December 31, 2015 to 67.70 during the quarter ended December 31, 2016, representing a depreciation of 2.5%. The average exchange rate of the U.S. dollar against the Philippine peso increased from 47.01 during the quarter ended December 31, 2015 to 49.29 during the quarter ended December 31, 2016, representing a depreciation of 4.9%. The average exchange rate of the British Pound against the U.S. dollar decreased from 1.51 during the quarter ended December 31, 2015 to 1.23 during the quarter ended December 31, 2016, representing a depreciation of 18.5%. This information is provided because EXL believes that it provides useful comparative incremental information to investors regarding EXL’s operating performance.
The following table shows the reconciliation of these adjusted financial measures from GAAP measures for the year ended December 31, 2016 and December 31, 2015, the three months ended December 31, 2016 and December 31, 2015 and for the three months ended September 30, 2016:

Reconciliation of Adjusted Operating Income and Adjusted EBITDA to Net Income
(Amounts in thousands)
 
 
Year Ended
December 31,
 
Three Months Ended
December 31,
 
Three Months Ended
September 30,
 
 
2016
 
2015
 
2016
 
2015
 
2016
Net Income (GAAP)
 
$
61,733

 
$
51,565

 
$
15,488

 
$
14,762

 
$
16,050

add: Income tax provision
 
22,151

 
24,211

 
3,602

 
4,902

 
5,646

subtract: Other income and foreign exchange gain, net
 
(19,662
)
 
(8,433
)
 
(4,915
)
 
(1,786
)
 
(4,337
)
Income from operations (GAAP)
 
$
64,222

 
$
67,343

 
$
14,175

 
$
17,878

 
$
17,359

add: Stock-based compensation expense (a)
 
19,770

 
16,047

 
5,027

 
3,768

 
4,483

add: Amortization of acquisition-related intangibles (b)
 
11,873

 
10,226

 
3,592

 
2,717

 
2,848

Adjusted operating income (Non-GAAP)
 
$
95,865

 
$
93,616

 
$
22,794

 
$
24,363

 
$
24,690

Adjusted operating income margin as a % of Revenues (Non-GAAP)
 
14.0
%
 
14.9
%
 
12.9
%
 
14.7
%
 
14.4
%
add: Depreciation
 
22,707

 
21,239

 
5,988

 
5,577

 
5,749

Adjusted EBITDA (Non-GAAP)
 
$
118,572

 
$
114,855

 
$
28,782

 
$
29,940

 
$
30,439

Adjusted EBITDA margin as a % of Revenues (Non-GAAP)
 
17.3
%
 
18.3
%
 
16.2
%
 
18.1
%
 
17.8
%

(a) To exclude stock-based compensation expense under ASC Topic 718.
(b) To exclude amortization of acquisition-related intangibles.





Reconciliation of Adjusted Net Income and Adjusted Diluted Earnings Per Share to Net Income
(Amounts in thousands, except per share data)
 
 
Year Ended
December 31,
 
Three Months Ended
December 31,
 
Three Months Ended
September 30,
 
 
2016
 
2015
 
2016
 
2015
 
2016
Net income (GAAP)
 
$
61,733

 
$
51,565

 
$
15,488

 
$
14,762

 
$
16,050

add: Stock-based compensation expense (a)
 
19,770

 
16,047

 
5,027

 
3,768

 
4,483

add: Amortization of acquisition-related intangibles (b)
 
11,873

 
10,226

 
3,592

 
2,717

 
2,848

subtract: Tax impact on stock-based compensation expense
 
(7,216
)
 
(6,081
)
 
(1,898
)
 
(1,431
)
 
(1,561
)
subtract: Tax impact on amortization of acquisition-related intangibles
 
(3,073
)
 
(2,484
)
 
(901
)
 
(679
)
 
(717
)
Subtract: Changes in fair value of earn-out consideration (net of tax) (c)
 
(2,515
)
 

 

 

 

Adjusted net income (Non-GAAP)
 
$
80,572

 
$
69,273

 
$
21,308

 
$
19,137

 
$
21,103

Adjusted diluted earnings per share (Non-GAAP)
 
$
2.33

 
$
2.03

 
$
0.61

 
$
0.56

 
$
0.61


(a) To exclude stock-based compensation expense under ASC Topic 718.
(b) To exclude amortization of acquisition-related intangibles.
(c) To exclude change in fair value of earn-out consideration related to the RPM acquisition.


Contact: Steven N. Barlow
Vice President, Investor Relations
(212) 624-5913
ir@exlservice.com