Attached files

file filename
8-K - FORM 8-K - First American Financial Corpd331498d8k.htm

Exhibit 99.1

 

LOGO

FIRST AMERICAN FINANCIAL REPORTS RESULTS

FOR THE FOURTH QUARTER AND FULL YEAR OF 2016

Reports Earnings of 73 Cents per Diluted Share for the Fourth Quarter

—Includes 39 Cents per Share Expense for Pension Termination and

20 Cents per Share Benefit for Tax Items—

SANTA ANA, Calif., Feb. 9, 2017 – First American Financial Corporation (NYSE: FAF), a leading global provider of title insurance, settlement services and risk solutions for real estate transactions, today announced financial results for the fourth quarter and year ended Dec. 31, 2016.

Current Quarter Highlights

 

    Total revenue of $1.5 billion, up 11 percent compared with last year

 

    Closed title orders up 24 percent, driven by a 56 percent increase in refinance orders

 

    Average revenue per order down 12 percent, driven by higher refinance transactions

 

    Title Insurance segment pretax margin of 10.8 percent

 

    Commercial revenues of $185.5 million, down 10 percent compared with last year

 

    Specialty Insurance segment pretax margin of 18.0 percent

 

    Phase one of pension plan termination completed

 

    Annualized savings of $22 million expected after final termination in first half of 2017

 

    Cash flow from operations of $237.2 million, up 19 percent compared with last year

 

    Debt-to-capital ratio of 19.6 percent as of Dec. 31, 2016

Full Year 2016 Highlights

 

    Total revenue of $5.6 billion, up 8 percent compared with last year

 

    Title Insurance segment pretax margin of 11.7 percent, highest in the company’s history

 

    Paid title claims of $210 million, down $45 million from last year

 

    Strategic acquisitions totaling $115 million completed

 

    Common stock dividend raised 31 percent to an annual rate of $1.36

 

    Return on equity of 11.9 percent

Selected Financial Information

($ in millions, except per share data)

 

     For the Three Months Ended
December 31
     For the Full Year Ended
December 31
 
     2016      2015      2016      2015  

Total revenue

   $ 1,504.3       $ 1,356.7       $ 5,575.8       $ 5,175.5   

Income before taxes

     81.5         116.8         477.6         432.8   

Net income

   $ 81.0       $ 81.6       $ 343.0       $ 288.1   

Net income per diluted share

     0.73         0.74         3.09         2.62   

Total revenue for the fourth quarter of 2016 was $1.5 billion, an increase of 11 percent relative to the fourth quarter of 2015. Net income in the current quarter was $81.0 million, or 73 cents per diluted share, compared with net income of $81.6 million, or 74 cents per diluted share, in the fourth quarter of 2015. The current quarter results include $66.3 million in expense for the first phase of the company’s

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 2

 

pension plan termination, or 39 cents per diluted share. In addition, this quarter’s effective tax rate of 0.6 percent includes a benefit of $22 million, or 20 cents per diluted share, largely due to the release of reserves for uncertain tax positions from 2005 to 2009.

Total revenue for the full year of 2016 was $5.6 billion, an increase of 8 percent relative to the prior year. Net income was $343.0 million, or $3.09 per diluted share, compared with $288.1 million, or $2.62 per diluted share, in 2015.

“The company had strong results in 2016, achieving earnings per share of $3.09 and a return on equity of nearly 12 percent,” said Dennis J. Gilmore, chief executive officer at First American Financial Corporation. “Our refinance and purchase business drove revenue growth of 8 percent. We continued to manage the company at a high level of efficiency and, as a result, posted a pretax margin of 11.7 percent in our title segment, the highest in the company’s history.

“We closed on a number of strategic acquisitions in 2016 that strengthen our core title and settlement business and enhance the solutions we offer our customers. In addition, we raised our quarterly dividend by 31 percent in August, demonstrating our ongoing commitment to return capital to shareholders.

“Looking ahead, we believe the company will continue to benefit from the ongoing improvement in housing and the general economy, and we remain optimistic about our performance in 2017. We will continue to maintain our focus on operating efficiently and deploying our capital strategically in ways that create shareholder value.”

Title Insurance and Services

($ in millions, except average revenue per order)

 

     For the Three Months Ended
December 31
 
     2016     2015  

Total revenues

   $ 1,384.0      $ 1,253.1   

Income before taxes

   $ 150.1      $ 128.7   

Pretax margin

     10.8     10.3

Direct open orders

     265,800        278,700   

Direct closed orders

     252,700        204,300   

U.S. Commercial

    

Total revenues

   $ 185.5      $ 206.1   

Open orders

     30,000        31,900   

Closed orders

     21,100        21,500   

Average revenue per order

   $ 8,800      $ 9,600   

Total revenues for the Title Insurance and Services segment were $1.4 billion in the fourth quarter of 2016, an increase of 10 percent from the same quarter of 2015. Direct premiums and escrow fees were up 8 percent compared with last year, driven by a 24 percent increase in the number of direct title orders closed in the quarter, partially offset by a 12 percent decrease in average revenue per order. The average revenue per direct title order declined to $1,958, primarily due to a shift in the mix toward lower-premium refinance transactions. Agent premiums were up 9 percent in the current quarter, reflecting the normal reporting lag of approximately one quarter.

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 3

 

Information and other revenues were $188.9 million this quarter, up 17 percent compared with the same quarter of last year. This increase was driven by the recent acquisitions of Forsythe Appraisals, RedVision and TD Service Financial.

Investment income in the current quarter was $29.4 million, up $5.0 million, due to higher interest income from the investment portfolio as a result of higher average invested balances in the debt securities portfolio. In addition, the fourth quarter of last year included a $2.0 million impairment of an investment. Net realized investment losses, including other-than-temporary impairments, were $0.3 million in the current quarter, compared with net realized losses of $5.9 million last year.

Personnel costs were $424.0 million in the fourth quarter, up $42.5 million, or 11 percent, compared with the fourth quarter of 2015. This increase was primarily due to the impact of recent acquisitions and higher incentive-based compensation, salary expense and other employee benefit costs, as compared with last year.

Other operating expenses were $205.2 million in the fourth quarter, up $25.6 million, or 14 percent, compared with the fourth quarter of 2015. This increase was primarily due to the impact of recent acquisitions and higher production-related costs.

The provision for policy losses and other claims was $63.7 million in the fourth quarter, or 5.5 percent of title premiums and escrow fees, compared with a loss provision rate of 6.5 percent in the same quarter of the prior year.

Pretax income for the Title Insurance and Services segment was $150.1 million in the fourth quarter, compared with $128.7 million in the fourth quarter of 2015. Pretax margin was 10.8 percent in the current quarter, compared with 10.3 percent last year.

Specialty Insurance

($ in millions)

 

     For the Three Months Ended
December 31
 
     2016     2015  

Total revenues

   $ 118.6      $ 100.4   

Income before taxes

   $ 21.3      $ 10.1   

Pretax margin

     18.0     10.0

Total revenues for the Specialty Insurance segment were $118.6 million in the fourth quarter of 2016, up $18.2 million, or 18 percent, compared with the fourth quarter of 2015. Of this revenue increase, $7.5 million was due to a reclassification of certain fee income from a reduction in expense to revenue in the home warranty business.

The loss ratio for the Specialty Insurance segment declined to 54.6 percent in the current quarter from 59.1 percent in the prior year, driven by fewer weather-related event losses in the property and casualty business. In addition, the loss ratio for the home warranty business stabilized compared

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 4

 

with last year. As a result, the pretax margin improved to 18.0 percent, compared with 10.0 percent in the fourth quarter of 2015. The current quarter’s pretax margin includes a $3.5 million benefit from higher deferred acquisition costs related to the reclassification of certain fee income in the home warranty business.

Pension Termination Update

The termination of the company’s pension plan is proceeding on schedule, with expected completion in the first half of 2017. Settlement of lump sum elections were completed in the fourth quarter of 2016 and the company expects to transfer the remaining liabilities to one or more insurance companies through the purchase of group annuity contracts in the first half of 2017. In the fourth quarter of 2016, the company recorded a $66.3 million expense related to the settlement of these lump sum elections, which reduced earnings per share by $0.39. As of December 31, 2016, net unrealized losses of $154 million related to the pension plan were reflected on the balance sheet within stockholders’ equity. These net unrealized losses, while subject to change, are expected to be recognized in the company’s consolidated statement of income during the first half of 2017, upon transfer of the remaining pension liabilities. Because these net unrealized losses are already reflected on the balance sheet, they will not impact stockholders’ equity when realized. The total impact from the recognition of unrealized losses related to the pension termination on the company’s earnings is consistent with the estimates provided last May, although a greater percentage of the losses will occur in 2017.

Last May, the company estimated that terminating the pension would require approximately $100 million in cash contributions in addition to scheduled payments. The company funded $85 million in 2016 and currently expects another $23 million to be paid in the first half of 2017.

Teleconference/Webcast

First American’s fourth quarter and full year 2016 results will be discussed in more detail on Thursday, Feb. 9, 2017, at 11 a.m. EST, via teleconference. The toll-free dial-in number is 877-407-8293. Callers from outside the United States may dial 201-689-8349.

The live audio webcast of the call will be available on First American’s website at www.firstam.com/investor. An audio replay of the conference call will be available through Feb. 23, 2017, by dialing 201-612-7415 and using the conference ID 13652922. An audio archive of the call will also be available on First American’s investor website.

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 5

 

About First American

First American Financial Corporation (NYSE: FAF) is a leading provider of title insurance, settlement services and risk solutions for real estate transactions that traces its heritage back to 1889. First American also provides title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust and investment advisory services. With revenues of $5.6 billion in 2016, the company offers its products and services directly and through its agents throughout the United States and abroad. In 2016, First American was recognized by Fortune® magazine as one of the 100 best companies to work for in America. More information about the company can be found at www.firstam.com.

Website Disclosure

First American posts information of interest to investors at www.firstam.com/investor. This includes opened and closed title insurance order counts for its U.S. direct title insurance operations, which are posted approximately 10 to 12 days after the end of each month.

Forward-Looking Statements

Certain statements made in this press release and the related management commentary contain, and responses to investor questions may contain, forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts and may contain the words “believe,” “anticipate,” “expect,” “intend,” “plan,” “predict,” “estimate,” “project,” “will be,” “will continue,” “will likely result,” or other similar words and phrases or future or conditional verbs such as “will,” “may,” “might,” “should,” “would,” or “could.” These forward-looking statements include, without limitation, statements regarding future operations, performance, financial condition, prospects, plans and strategies. These forward-looking statements are based on current expectations and assumptions that may prove to be incorrect. Risks and uncertainties exist that may cause results to differ materially from those set forth in these forward-looking statements. Factors that could cause the anticipated results to differ from those described in the forward-looking statements include, without limitation: interest rate fluctuations; changes in the performance of the real estate markets; volatility in the capital markets; unfavorable economic conditions; impairments in the company’s goodwill or other intangible assets; failures at financial institutions where the company deposits funds; changes in applicable government regulations; heightened scrutiny by legislators and regulators of the company’s title insurance and services segment and certain other of the company’s businesses; the Consumer Financial Protection Bureau’s exercise of its broad rulemaking and supervisory powers; regulation of title insurance rates; reform of government-sponsored mortgage enterprises; limitations on access to public records and other data; changes in relationships with large mortgage lenders and government-sponsored enterprises; changes in measures of the strength of the company’s title insurance underwriters, including ratings and statutory capital and surplus; losses in the company’s investment portfolio; material variance between actual and expected claims experience; defalcations, increased claims or other costs and expenses attributable to the company’s use of title agents; any inadequacy in the company’s risk mitigation efforts; systems damage, failures, interruptions and intrusions or unauthorized data disclosures; errors and fraud involving the transfer of funds; inability to realize the benefits of the company’s offshore operations; inability of the company’s subsidiaries to pay dividends or repay funds; inability to realize the benefits of, and challenges arising from, the company’s acquisition strategy; and other factors described in the company’s quarterly report on Form 10-Q for the quarter ended September 30, 2016, as filed with the Securities and Exchange Commission. The forward-looking statements speak only as of the date they are made. The company does not undertake to update forward-looking statements to reflect circumstances or events that occur after the date the forward-looking statements are made.

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 6

 

Use of Non-GAAP Financial Measures

This news release and related management commentary contain certain financial measures that are not presented in accordance with generally accepted accounting principles (GAAP), including personnel and other operating expense ratios and success ratios. The company is presenting these non-GAAP financial measures because they provide the company’s management and investors with additional insight into the operational efficiency and performance of the company relative to earlier periods and relative to the company’s competitors. The company does not intend for these non-GAAP financial measures to be a substitute for any GAAP financial information. In this news release, these non-GAAP financial measures have been presented with, and reconciled to, the most directly comparable GAAP financial measures. Investors should use these non-GAAP financial measures only in conjunction with the comparable GAAP financial measures.

 

Media Contact:   Investor Contact:

Marcus Ginnaty

 

Craig Barberio

Corporate Communications

 

Investor Relations

First American Financial Corporation

 

First American Financial Corporation

714-250-3298

 

714-250-5214

(Additional Financial Data Follows)

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 7

 

 

First American Financial Corporation

Summary of Consolidated Financial Results and Selected Information

(in thousands, except per share amounts and title orders)

(unaudited)

 

 
     For the Three Months Ended
December 31
     For the Twelve Months Ended
December 31
 
     2016      2015      2016      2015  

Total revenues

   $ 1,504,257       $ 1,356,668       $ 5,575,846       $ 5,175,456   

Income before income taxes

   $ 81,451       $ 116,799       $ 477,581       $ 432,765   

Income tax expense

     490         35,064         134,105         143,895   
  

 

 

    

 

 

    

 

 

    

 

 

 

Net income

     80,961         81,735         343,476         288,870   

Less: Net (loss) income attributable to noncontrolling interests

     (62      169         483         784   
  

 

 

    

 

 

    

 

 

    

 

 

 

Net income attributable to the Company

   $ 81,023       $ 81,566       $ 342,993       $ 288,086   
  

 

 

    

 

 

    

 

 

    

 

 

 

Net income per share attributable to stockholders:

           

Basic

   $ 0.73       $ 0.75       $ 3.10       $ 2.65   

Diluted

   $ 0.73       $ 0.74       $ 3.09       $ 2.62   

Cash dividends declared per share

   $ 0.34       $ 0.25       $ 1.20       $ 1.00   

Weighted average common shares outstanding:

           

Basic

     110,740         108,859         110,548         108,427   

Diluted

     111,464         110,252         111,156         109,826   

Selected Title Information

           

Title orders opened (1)

     265,800         278,700         1,281,400         1,261,700   

Title orders closed (1)

     252,700         204,300         958,400         882,400   

Paid title claims

   $ 51,149       $ 49,115       $ 210,241       $ 254,777   

 

(1) U.S. direct title insurance orders only.

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 8

 

 

First American Financial Corporation  
Selected Balance Sheet Information  
(in thousands)  

(unaudited)

 

 
     December 31,
2016
     December 31,
2015
 

Cash and cash equivalents

   $ 1,006,138       $ 1,027,321   

Investment portfolio

     5,140,699         4,790,269   

Goodwill and other intangible assets, net

     1,096,315         1,012,456   

Total assets

     8,831,777         8,236,715   

Reserve for claim losses

     1,025,863         983,880   

Notes and contracts payable

     736,693         581,052   

Total stockholders’ equity

   $ 3,008,179       $ 2,749,960   

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 9

 

 

First American Financial Corporation  
Segment Information  
(in thousands, unaudited)  
For the Three Months Ended          Title     Specialty     Corporate  

December 31, 2016

   Consolidated     Insurance     Insurance     (incl. Elims.)  

Revenues

        

Direct premiums and escrow fees

   $ 640,424      $ 533,347      $ 107,077      $ —     

Agent premiums

     632,640        632,640        —          —     

Information and other

     197,415        188,938        8,483        (6

Net investment income

     33,417        29,368        2,391        1,658   

Net realized investment gains (losses) (1)

     361        (287     648        —     
  

 

 

   

 

 

   

 

 

   

 

 

 
     1,504,257        1,384,006        118,599        1,652   
  

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

        

Personnel costs

     517,504        424,019        16,584        76,901   

Premiums retained by agents

     497,733        497,733        —          —     

Other operating expenses

     230,846        205,247        19,047        6,552   

Provision for policy losses and other claims

     122,128        63,667        58,461        —     

Depreciation and amortization

     28,142        26,560        1,485        97   

Premium taxes

     17,666        15,976        1,690        —     

Interest

     8,787        749        —          8,038   
  

 

 

   

 

 

   

 

 

   

 

 

 
     1,422,806        1,233,951        97,267        91,588   
  

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before income taxes

   $ 81,451      $ 150,055      $ 21,332      $ (89,936
  

 

 

   

 

 

   

 

 

   

 

 

 
For the Three Months Ended          Title     Specialty     Corporate  

December 31, 2015

   Consolidated     Insurance     Insurance     (incl. Elims.)  

Revenues

        

Direct premiums and escrow fees

   $ 593,579      $ 495,843      $ 97,736      $ —     

Agent premiums

     577,758        577,758        —          —     

Information and other

     161,804        161,052        758        (6

Net investment income

     29,859        24,368        2,298        3,193   

Net realized investment (losses) (1)

     (6,332     (5,897     (435     —     
  

 

 

   

 

 

   

 

 

   

 

 

 
     1,356,668        1,253,124        100,357        3,187   
  

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

        

Personnel costs

     409,617        381,482        16,212        11,923   

Premiums retained by agents

     456,173        456,173        —          —     

Other operating expenses

     199,671        179,674        13,478        6,519   

Provision for policy losses and other claims

     127,542        69,827        57,715        —     

Depreciation and amortization

     22,207        20,916        1,196        95   

Premium taxes

     17,349        15,664        1,685        —     

Interest

     7,310        656        —          6,654   
  

 

 

   

 

 

   

 

 

   

 

 

 
     1,239,869        1,124,392        90,286        25,191   
  

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before income taxes

   $ 116,799      $ 128,732      $ 10,071      $ (22,004
  

 

 

   

 

 

   

 

 

   

 

 

 

 

(1) Includes impairment losses recorded in earnings, except for impairments on investments accounted for under the equity method, which are recorded in net investment income.

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 10

 

 

First American Financial Corporation  
Segment Information  

(in thousands, unaudited)

 

 
For the Twelve Months Ended          Title     Specialty      Corporate  

December 31, 2016

   Consolidated     Insurance     Insurance      (incl. Elims.)  

Revenues

         

Direct premiums and escrow fees

   $ 2,416,039      $ 2,004,686      $ 411,353       $ —     

Agent premiums

     2,286,630        2,286,630        —           —     

Information and other

     723,990        713,137        10,877         (24

Net investment income

     126,134        110,757        9,476         5,901   

Net realized investment gains (1)

     23,053        18,915        4,138         —     
  

 

 

   

 

 

   

 

 

    

 

 

 
     5,575,846        5,134,125        435,844         5,877   
  

 

 

   

 

 

   

 

 

    

 

 

 

Expenses

         

Personnel costs

     1,756,633        1,578,244        67,733         110,656   

Premiums retained by agents

     1,801,571        1,801,571        —           —     

Other operating expenses

     853,841        764,388        62,610         26,843   

Provision for policy losses and other claims

     488,601        235,661        252,940         —     

Depreciation and amortization

     99,047        93,069        5,593         385   

Premium taxes

     66,358        59,464        6,894         —     

Interest

     32,214        2,856        —           29,358   
  

 

 

   

 

 

   

 

 

    

 

 

 
     5,098,265        4,535,253        395,770         167,242   
  

 

 

   

 

 

   

 

 

    

 

 

 

Income (loss) before income taxes

   $ 477,581      $ 598,872      $ 40,074       $ (161,365
  

 

 

   

 

 

   

 

 

    

 

 

 
For the Twelve Months Ended          Title     Specialty      Corporate  

December 31, 2015

   Consolidated     Insurance     Insurance      (incl. Elims.)  

Revenues

         

Direct premiums and escrow fees

   $ 2,310,047      $ 1,929,783      $ 380,264       $ —     

Agent premiums

     2,098,265        2,098,265        —           —     

Information and other

     673,138        669,984        3,180         (26

Net investment income

     100,553        97,520        8,850         (5,817

Net realized investment (losses) gains (1)

     (6,547     (7,442     1,463         (568
  

 

 

   

 

 

   

 

 

    

 

 

 
     5,175,456        4,788,110        393,757         (6,411
  

 

 

   

 

 

   

 

 

    

 

 

 

Expenses

         

Personnel costs

     1,594,935        1,491,892        65,742         37,301   

Premiums retained by agents

     1,656,722        1,656,722        —           —     

Other operating expenses

     820,969        745,278        49,741         25,950   

Provision for policy losses and other claims

     491,092        263,881        227,211         —     

Depreciation and amortization

     85,596        80,359        4,775         462   

Premium taxes

     64,269        57,500        6,769         —     

Interest

     29,108        2,524        —           26,584   
  

 

 

   

 

 

   

 

 

    

 

 

 
     4,742,691        4,298,156        354,238         90,297   
  

 

 

   

 

 

   

 

 

    

 

 

 

Income (loss) before income taxes

   $ 432,765      $ 489,954      $ 39,519       $ (96,708
  

 

 

   

 

 

   

 

 

    

 

 

 

 

(1) Includes impairment losses recorded in earnings, except for impairments on investments accounted for under the equity method, which are recorded in net investment income.

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 11

 

First American Financial Corporation

Expense and Success Ratio Reconciliation

Title Insurance and Services Segment

($ in thousands, unaudited)

 

     For the Three Months Ended
December 31
    For the Twelve Months Ended
December 31
 
     2016     2015     2016     2015  

Total revenues

   $ 1,384,006      $ 1,253,124      $ 5,134,125      $ 4,788,110   

Less: Net realized investment (losses) gains

     (287     (5,897     18,915        (7,442

Net investment income

     29,368        24,368        110,757        97,520   

Premiums retained by agents

     497,733        456,173        1,801,571        1,656,722   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net operating revenues

   $ 857,192      $ 778,480      $ 3,202,882      $ 3,041,310   
  

 

 

   

 

 

   

 

 

   

 

 

 

Personnel and other operating expenses

   $ 629,266      $ 561,156      $ 2,342,632      $ 2,237,170   

Ratio (% net operating revenues)

     73.4     72.1     73.1     73.6

Ratio (% total revenues)

     45.5     44.8     45.6     46.7

Change in net operating revenues

   $ 78,712        $ 161,572     

Change in personnel and other operating expenses

     68,110          105,462     

Success Ratio (1)

     87       65  

 

(1) Change in personnel and other operating expenses divided by change in net operating revenues.

 

- more -


First American Financial Reports Fourth Quarter and Full Year 2016 Results

Page 12

 

First American Financial Corporation  
Supplemental Direct Title Insurance Order Information (1)  
(unaudited)  
     Q416     Q316     Q216     Q116     Q415  

Open Orders per Day

          

Purchase

     1,623        2,110        2,272        1,966        1,649   

Refinance

     1,777        2,574        2,128        1,971        1,616   

Refinance as % of residential orders

     52     55     48     50     49

Commercial

     484        492        501        512        507   

Default and other

     403        525        533        435        653   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total open orders per day

     4,287        5,702        5,434        4,885        4,424   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Closed Orders per Day

          

Purchase

     1,504        1,645        1,667        1,248        1,443   

Refinance

     1,758        1,714        1,428        1,206        1,112   

Refinance as % of residential orders

     54     51     46     49     44

Commercial

     340        318        310        305        341   

Default and other

     475        518        410        356        347   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total closed orders per day

     4,076        4,194        3,816        3,115        3,243   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Average Revenue per Order (ARPO)

          

Purchase

   $ 2,206      $ 2,193      $ 2,138      $ 2,046      $ 2,053   

Refinance

     899        880        879        877        867   

Commercial

     8,808        8,162        8,379        7,567        9,591   

Default and other

     199        170        257        378        152   

Total ARPO

   $ 1,958      $ 1,859      $ 1,972      $ 1,943      $ 2,236   

Business Days

     62        64        64        62        63   

(1)    U.S. operations only.

          

Totals may not add due to rounding.

          

 

 

###