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CNA Financial Corporation
Supplemental Financial Information


December 31, 2016



This report is for informational purposes only and includes consolidated financial statements and financial exhibits that are unaudited. This report should be read in conjunction with documents filed with the U.S. Securities and Exchange Commission, including the most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q.

 
 
 
 
 




Table of Contents


 
Page
Consolidated Results
 
Statements of Operations..................................................................................................................................................................................................
Components of Income (Loss), Per Share Data and Return on Equity.............................................................................................................................
Selected Balance Sheet Data and Statement of Cash Flows Data...................................................................................................................................
Property & Casualty - Results of Operations
 
Property & Casualty...........................................................................................................................................................................................................
Specialty............................................................................................................................................................................................................................
Commercial.......................................................................................................................................................................................................................
International.......................................................................................................................................................................................................................
Non-Core - Results of Operations
 
Life & Group Non-Core......................................................................................................................................................................................................
Corporate & Other Non-Core.............................................................................................................................................................................................
Investment Information
 
Investment Summary - Consolidated................................................................................................................................................................................
Investment Summary - Property & Casualty and Corporate & Other Non-Core...............................................................................................................
Investment Summary - Life & Group Non-Core.................................................................................................................................................................
Investments - Fixed Maturity Securities by Credit Rating..................................................................................................................................................
Components of Net Investment Income............................................................................................................................................................................
Other
 
Claim & Claim Adjustment Expense Reserve Rollforward................................................................................................................................................
Life & Group Non-Core Policyholder Reserves.................................................................................................................................................................
Definitions and Presentation..............................................................................................................................................................................................






Statements of Operations
Periods ended December 31
Three Months
 
 
Twelve Months
 
(In millions)
2016
 
2015
 
Change
 
 
2016
 
2015
 
Change
 
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
Net earned premiums
$
1,728

 
$
1,748

 
(1
)
%
 
$
6,924

 
$
6,921

 

%
Net investment income
527

 
428

 
23

 
 
1,988

 
1,840

 
8

 
Net realized investment gains (losses):
 
 
 
 
 
 
 
 
 
 
 
 
 
Other-than-temporary impairment (OTTI) losses
(25
)
 
(57
)
 


 
 
(81
)
 
(156
)
 

 
Other net realized investment gains (losses)
49

 
29

 


 
 
131

 
89

 


 
Net realized investment gains (losses)
24


(28
)
 


 
 
50

 
(67
)
 


 
Other revenues
111

 
121

 


 
 
404

 
407

 

 
Total revenues
2,390

 
2,269

 
5

 
 
9,366

 
9,101

 
3

 
Claims, Benefits and Expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
Insurance claims and policyholders' benefits
1,334

 
1,376

 

 
 
5,283

 
5,384

 


 
Amortization of deferred acquisition costs
309

 
604

 

 
 
1,235

 
1,540

 


 
Other operating expenses
390

 
412

 

 
 
1,552

 
1,473

 


 
Interest
40

 
38

 

 
 
159

 
155

 


 
Total claims, benefits and expenses
2,073

 
2,430

 
15

 
 
8,229

 
8,552

 
4

 
Income (loss) before income tax
317

 
(161
)
 


 
 
1,137

 
549

 


 
Income tax (expense) benefit
(76
)
 
91

 


 
 
(278
)
 
(70
)
 


 
Net income (loss)
$
241

 
$
(70
)
 
N/M

%
 
$
859

 
$
479

 
79

%

1





Components of Income (Loss), Per Share Data and Return on Equity
Periods ended December 31
Three Months
 
 
Twelve Months
 
(In millions, except per share data)
2016
 
2015
 
 
2016
 
2015
 
Components of Income (Loss)
 
 
 
 
 
 
 
 
 
Net operating income (loss)
$
221

 
$
(52
)
 
 
$
824

 
$
515

 
Net realized investment gains (losses)
20

 
(18
)
 
 
35

 
(36
)
 
Net income (loss)
$
241

 
$
(70
)
 
 
$
859

 
$
479

 
 
 
 
 
 
 
 
 
 
 
Diluted Earnings (Loss) Per Common Share
 
 
 
 
 
 
 
 
 
Net operating income (loss)
$
0.82

 
$
(0.19
)
 
 
$
3.04

 
$
1.90

 
Net realized investment gains (losses)
0.07

 
(0.07
)
 
 
0.13

 
(0.13
)
 
Diluted earnings (loss) per share
$
0.89

 
$
(0.26
)

 
$
3.17


$
1.77

 
 
 
 
 
 
 
 
 
 
 
Weighted Average Outstanding Common Stock and Common Stock Equivalents
 
 
 
 
 
 
 
 
 
Basic
270.5

 
270.3

 
 
270.4

 
270.2

 
Diluted
271.5

 
270.8

 
 
271.1

 
270.7

 
 
 
 
 
 
 
 
 
 
 
Return on Equity
 
 
 
 
 
 
 
 
 
Net income (loss) (1)
8.0

%
(2.3
)
%
 
7.2

%
3.9

%
Net operating income (loss) (2)
7.4

 
(1.7
)
 
 
6.8

 
4.2

 
(1) Annualized net income (loss) divided by the average stockholders' equity including accumulated other comprehensive income (loss) (AOCI) for the period. Average equity including AOCI is calculated using a simple average of the beginning and ending balances for the period.

(2) Annualized net operating income (loss) divided by the average stockholders' equity excluding AOCI for the period. Average equity excluding AOCI is calculated using a simple average of the beginning and ending balances for the period.


2





Selected Balance Sheet Data and Statement of Cash Flows Data
(In millions, except per share data)
December 31, 2016
 
December 31, 2015
Total investments
$
45,420

 
$
44,699

Reinsurance receivables, net of allowance for uncollectible receivables
4,416

 
4,453

Total assets
55,233

 
55,045

Insurance reserves
36,431

 
36,486

Debt
2,710

 
2,560

Total liabilities
43,264

 
43,289

Accumulated other comprehensive income (loss) (1)
(173
)
 
(315
)
Total stockholders' equity
11,969

 
11,756

 
 
 
 
Book value per common share
$
44.25

 
$
43.49

Book value per common share excluding AOCI
$
44.89

 
$
44.66

 
 
 
 
Outstanding shares of common stock (in millions of shares)
270.5

 
270.3

 
 
 
 
Statutory capital and surplus - Combined Continental Casualty Companies (2)
$
10,748

 
$
10,723

Three months ended December 31
2016
 
2015
Net cash flows provided (used) by operating activities
$
296

 
$
342

Net cash flows provided (used) by investing activities
(242
)
 
(118
)
Net cash flows provided (used) by financing activities
(68
)
 
(68
)
Net cash flows provided (used) by operating, investing and financing activities
$
(14
)
 
$
156

Twelve months ended December 31
2016
 
2015
Net cash flows provided (used) by operating activities
$
1,416

 
$
1,387

Net cash flows provided (used) by investing activities
(846
)
 
(372
)
Net cash flows provided (used) by financing activities
(673
)
 
(807
)
Net cash flows provided (used) by operating, investing and financing activities
$
(103
)
 
$
208

(1) As of December 31, 2016 and 2015, the net unrealized gains on investments included in AOCI were net of after-tax Shadow Adjustments of $1,014 million and $1,111 million. To the extent that unrealized gains on fixed income securities supporting certain products within the Life & Group Non-Core segment would result in a premium deficiency if realized, an increase in Insurance reserves are recorded, net of tax, as a reduction of net unrealized gains through Other comprehensive income (loss) (Shadow Adjustments).
(2) Statutory capital and surplus as of December 31, 2016 is preliminary.

3





Property & Casualty - Results of Operations
Periods ended December 31
Three Months
 
 
Twelve Months
 
(In millions)
2016
 
2015
 
Change
 
 
2016
 
2015
 
Change
 
Gross written premiums
$
2,572

 
$
2,547

 
1

%
 
$
10,697

 
$
10,124

 
6

%
Net written premiums
1,525

 
1,585

 
(4
)
 
 
6,442

 
6,421

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net earned premiums
1,593

 
1,612

 
(1
)
 
 
6,389

 
6,374

 

 
Net investment income
322

 
259

 


 
 
1,205

 
1,119

 


 
Other revenues
103

 
120

 


 
 
394

 
392

 


 
Total operating revenues
2,018

 
1,991

 
1

 
 
7,988

 
7,885

 
1

 
Insurance claims and policyholders' benefits
1,035

 
1,017

 

 
 
3,899

 
3,902

 


 
Amortization of deferred acquisition costs
309

 
309

 


 
 
1,235

 
1,226

 


 
Other insurance related expenses
249

 
266

 


 
 
994

 
954

 


 
Other expenses
98

 
100

 


 
 
372

 
341

 


 
Total claims, benefits and expenses
1,691

 
1,692

 

 
 
6,500

 
6,423

 
(1
)
 
Operating income (loss) before income tax
327

 
299

 


 
 
1,488

 
1,462

 


 
Income tax (expense) benefit on operating income (loss)
(110
)
 
(97
)
 


 
 
(506
)
 
(496
)
 


 
Net operating income (loss)
$
217

 
$
202

 
7

%
 
$
982

 
$
966

 
2

%
 
 
 
 
 


 
 
 
 
 
 


 
Other Performance Metrics
 
 
 
 


 
 
 
 
 
 


 
Underwriting gain (loss)
$

 
$
20

 
N/M

%
 
$
261

 
$
292

 
(11
)
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loss & LAE ratio
65.0

%
62.9

%
(2.1
)
pts
 
60.8

%
61.0

%
0.2

pts
Acquisition expense ratio
20.1

 
20.3

 
0.2

 
 
19.5

 
19.4

 
(0.1
)
 
Underwriting expense ratio
15.0

 
15.5

 
0.5

 
 
15.4

 
14.8

 
(0.6
)
 
Expense ratio
35.1

 
35.8

 
0.7

 
 
34.9

 
34.2

 
(0.7
)
 
Dividend ratio
(0.2
)
 
0.2

 
0.4

 
 
0.2

 
0.2

 

 
Combined ratio
99.9

%
98.9

%
(1.0
)
 
 
95.9

%
95.4

%
(0.5
)
 
Combined ratio excluding catastrophes and development
98.3

%
97.7

%
(0.6
)
pts
 
97.9

%
96.3

%
(1.6
)
pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net accident year catastrophe losses incurred
$
28

 
$
38

 

 
 
$
165

 
$
141

 

 
Effect on loss & LAE ratio
1.8

%
2.4

%
0.6

pts
 
2.6

%
2.2

%
(0.4
)
pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net prior year development and other: (favorable) / unfavorable
$
(2
)
 
$
(17
)
 


 
 
$
(299
)
 
$
(199
)
 


 
Effect on loss & LAE ratio
(0.2
)
%
(1.2
)
%
(1.0
)
pts
 
(4.6
)
%
(3.1
)
%
1.5

pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rate

%

%

pts
 

%
1

%
(1
)
pts
Retention
83

%
85

%
(2
)
pts
 
84

%
81

%
3

pts
New business (1)
$
217

 
$
231

 
(6
)
%
 
$
1,016

 
$
942

 
8

%
(1) Beginning in 2016, new business includes Hardy. New business for Hardy was $26 million and $133 million for three and twelve months ended December 31, 2016.

4





Specialty - Results of Operations
Periods ended December 31
Three Months
 
 
Twelve Months
 
(In millions)
2016
 
2015
 
Change
 
 
2016
 
2015
 
Change
 
Gross written premiums
$
1,679

 
$
1,623

 
3

%
 
$
6,799

 
$
6,242

 
9

%
Net written premiums
672

 
704

 
(5
)
 
 
2,780

 
2,781

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net earned premiums
691

 
707

 
(2
)
 
 
2,779

 
2,782

 

 
Net investment income
136

 
109

 


 
 
516

 
474

 


 
Other revenues
93

 
111

 


 
 
362

 
356

 


 
Total operating revenues
920

 
927

 
(1
)
 
 
3,657

 
3,612

 
1

 
Insurance claims and policyholders' benefits
368

 
446

 

 
 
1,471

 
1,601

 


 
Amortization of deferred acquisition costs
148

 
149

 


 
 
591

 
589

 


 
Other insurance related expenses
76

 
76

 


 
 
301

 
278

 


 
Other expenses
80

 
92

 


 
 
312

 
301

 


 
Total claims, benefits and expenses
672

 
763

 
12

 
 
2,675

 
2,769

 
3

 
Operating income (loss) before income tax
248

 
164

 


 
 
982

 
843

 


 
Income tax (expense) benefit on operating income (loss)
(84
)
 
(55
)
 


 
 
(332
)
 
(283
)
 


 
Net operating income (loss)
$
164

 
$
109

 
50

%
 
$
650

 
$
560

 
16

%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
Underwriting gain (loss)
$
99

 
$
36

 
175

%
 
$
416

 
$
314

 
32

%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loss & LAE ratio
53.5

%
63.1

%
9.6

pts
 
52.8

%
57.4

%
4.6

pts
Acquisition expense ratio
20.2

 
20.1

 
(0.1
)
 
 
20.1

 
19.8

 
(0.3
)
 
Underwriting expense ratio
12.2

 
11.6

 
(0.6
)
 
 
11.9

 
11.3

 
(0.6
)
 
Expense ratio
32.4

 
31.7

 
(0.7
)
 
 
32.0

 
31.1

 
(0.9
)
 
Dividend ratio
(0.3
)
 
0.2

 
0.5

 
 
0.2

 
0.2

 

 
Combined ratio
85.6

%
95.0

%
9.4

 
 
85.0

%
88.7

%
3.7

 
Combined ratio excluding catastrophes and development
96.1

%
95.4

%
(0.7
)
pts
 
95.1

%
93.6

%
(1.5
)
pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net accident year catastrophe losses incurred
$
4

 
$
(2
)
 


 
 
$
18

 
$
13

 


 
Effect on loss & LAE ratio
0.5

%
(0.3
)
%
(0.8
)
pts
 
0.6

%
0.4

%
(0.2
)
pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net prior year development and other: (favorable) / unfavorable
$
(76
)
 
$
(1
)
 


 
 
$
(305
)
 
$
(152
)
 


 
Effect on loss & LAE ratio
(11.0
)
%
(0.1
)
%
10.9

pts
 
(10.7
)
%
(5.3
)
%
5.4

pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rate

%

%

pts
 
1

%
1

%

pts
Retention
86

%
89

%
(3
)
pts
 
87

%
87

%

pts
New business
$
60

 
$
73

 
(18
)
%
 
$
252

 
$
279

 
(10
)
%

5





Commercial - Results of Operations
Periods ended December 31
Three Months
 
 
Twelve Months
 
(In millions)
2016
 
2015
 
Change
 
 
2016
 
2015
 
Change
 
Gross written premiums
$
701

 
$
726

 
(3
)
%
 
$
3,002

 
$
2,967

 
1

%
Net written premiums
669

 
700

 
(4
)
 
 
2,841

 
2,818

 
1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net earned premiums
701

 
702

 

 
 
2,804

 
2,788

 
1

 
Net investment income
173

 
138

 


 
 
638

 
593

 


 
Other revenues
11

 
10

 


 
 
32

 
37

 


 
Total operating revenues
885

 
850

 
4

 
 
3,474

 
3,418

 
2

 
Insurance claims and policyholders' benefits
570

 
428

 


 
 
1,936

 
1,822

 


 
Amortization of deferred acquisition costs
119

 
117

 


 
 
470

 
469

 


 
Other insurance related expenses
138

 
153

 


 
 
560

 
538

 


 
Other expenses
11

 
5

 


 
 
36

 
28

 


 
Total claims, benefits and expenses
838

 
703

 
(19
)
 
 
3,002

 
2,857

 
(5
)
 
Operating income (loss) before income tax
47

 
147

 


 
 
472

 
561

 


 
Income tax (expense) benefit on operating income (loss)
(16
)
 
(51
)
 


 
 
(161
)
 
(192
)
 


 
Net operating income (loss)
$
31

 
$
96

 
(68
)
%
 
$
311

 
$
369

 
(16
)
%
 
 
 
 
 


 
 
 
 
 
 


 
Other Performance Metrics
 
 
 
 


 
 
 
 
 
 


 
Underwriting gain (loss)
$
(126
)
 
$
4

 
N/M

%
 
$
(162
)
 
$
(41
)
 
N/M

%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loss & LAE ratio
81.2

%
60.6

%
(20.6
)
pts
 
68.7

%
65.1

%
(3.6
)
pts
Acquisition expense ratio
19.4

 
19.9

 
0.5

 
 
18.3

 
18.2

 
(0.1
)
 
Underwriting expense ratio
17.5

 
18.7

 
1.2

 
 
18.5

 
17.9

 
(0.6
)
 
Expense ratio
36.9

 
38.6

 
1.7

 
 
36.8

 
36.1

 
(0.7
)
 
Dividend ratio
(0.1
)
 
0.4

 
0.5

 
 
0.3

 
0.3

 

 
Combined ratio
118.0

%
99.6

%
(18.4
)
 
 
105.8

%
101.5

%
(4.3
)
 
Combined ratio excluding catastrophes and development
100.8

%
98.3

%
(2.5
)
pts
 
99.2

%
98.0

%
(1.2
)
pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net accident year catastrophe losses incurred
$
21

 
$
18

 


 
 
$
116

 
$
101

 


 
Effect on loss & LAE ratio
3.0

%
2.7

%
(0.3
)
pts
 
4.1

%
3.6

%
(0.5
)
pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net prior year development and other: (favorable) / unfavorable
$
102

 
$
(9
)
 


 
 
$
70

 
$
(10
)
 


 
Effect on loss & LAE ratio
14.2

%
(1.4
)
%
(15.6
)
pts
 
2.5

%
(0.1
)
%
(2.6
)
pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rate
(1
)
%

%
(1
)
pts
 
(2
)
%
1

%
(3
)
pts
Retention
84

%
83

%
1

pts
 
84

%
78

%
6

pts
New business
$
106

 
$
130

 
(18
)
%
 
$
524

 
$
552

 
(5
)
%

6





International - Results of Operations
Periods ended December 31
Three Months
 
 
Twelve Months
 
(In millions)
2016
 
2015
 
Change
 
 
2016
 
2015
 
Change
 
Gross written premiums
$
192

 
$
198

 
(3
)
%
 
$
896

 
$
915

 
(2
)
%
Net written premiums
184

 
181

 
2

 
 
821

 
822

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net earned premiums
201

 
203

 
(1
)
 
 
806

 
804

 

 
Net investment income
13

 
12

 


 
 
51

 
52

 


 
Other revenues
(1
)
 
(1
)
 


 
 

 
(1
)
 


 
Total operating revenues
213

 
214

 

 
 
857

 
855

 

 
Insurance claims and policyholders' benefits
97

 
143

 


 
 
492

 
479

 


 
Amortization of deferred acquisition costs
42

 
43

 


 
 
174

 
168

 


 
Other insurance related expenses
35

 
37

 


 
 
133

 
138

 


 
Other expenses
7

 
3

 


 
 
24

 
12

 


 
Total claims, benefits and expenses
181

 
226

 
20

 
 
823

 
797

 
(3
)
 
Operating income (loss) before income tax
32

 
(12
)
 


 
 
34

 
58

 


 
Income tax (expense) benefit on operating income (loss)
(10
)
 
9

 


 
 
(13
)
 
(21
)
 


 
Net operating income (loss)
$
22

 
$
(3
)
 
N/M

%
 
$
21

 
$
37

 
(43
)
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
Underwriting gain (loss)
$
27

 
$
(20
)
 
N/M

%
 
$
7

 
$
19

 
(63
)
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loss & LAE ratio
48.3

%
70.3

%
22.0

pts
 
61.0

%
59.5

%
(1.5
)
pts
Acquisition expense ratio
22.2

 
22.1

 
(0.1
)
 
 
21.9

 
22.0

 
0.1

 
Underwriting expense ratio
15.6

 
17.5

 
1.9

 
 
16.2

 
16.1

 
(0.1
)
 
Expense ratio
37.8

 
39.6

 
1.8

 
 
38.1

 
38.1

 

 
Dividend ratio

 

 

 
 

 

 

 
Combined ratio
86.1

%
109.9

%
23.8

 
 
99.1

%
97.6

%
(1.5
)
 
Combined ratio excluding catastrophes and development
97.2

%
103.1

%
5.9

pts
 
102.9

%
99.8

%
(3.1
)
pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net accident year catastrophe losses incurred
$
3

 
$
22

 


 
 
$
31

 
$
27

 


 
Effect on loss & LAE ratio
1.7

%
10.7

%
9.0

pts
 
3.9

%
3.3

%
(0.6
)
pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net prior year development and other: (favorable) / unfavorable
$
(28
)
 
$
(7
)
 


 
 
$
(64
)
 
$
(37
)
 


 
Effect on loss & LAE ratio
(12.8
)
%
(3.9
)
%
8.9

pts
 
(7.7
)
%
(5.5
)
%
2.2

pts
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Rate
(1
)
%
(1
)
%

pts
 
(1
)
%
(1
)
%

pts
Retention
71

%
76

%
(5
)
pts
 
76

%
76

%

pts
New business (1)
$
51

 
$
28

 

%
 
$
240

 
$
111

 
116

%
(1) Beginning in 2016, new business includes Hardy. New business for Hardy was $26 million and $133 million for three and twelve months ended December 31, 2016.

7





Life & Group Non-Core - Results of Operations
Periods ended December 31
Three Months
 
 
Twelve Months
 
(In millions)
2016
 
2015
 
Change
 
 
2016
 
2015
 
Change
 
Net earned premiums
$
135

 
$
136

 
(1
)
%
 
$
536

 
$
548

 
(2
)
%
Net investment income
200

 
164

 


 
 
767

 
704

 


 
Other revenues
(1
)
 
(1
)
 


 
 
(2
)
 
7

 


 
Total operating revenues
334

 
299

 
12

 
 
1,301

 
1,259

 
3

 
Insurance claims and policyholders' benefits
310

 
376

 


 
 
1,286

 
1,421

 


 
Amortization of deferred acquisition costs

 
295

 


 
 

 
314

 


 
Other insurance related expenses
31

 
38

 


 
 
132

 
142

 


 
Other expenses
1

 
1

 


 
 
8

 
11

 


 
Total claims, benefits and expenses
342

 
710

 
52

 
 
1,426

 
1,888

 
24

 
Operating income (loss) before income tax
(8
)
 
(411
)
 


 
 
(125
)
 
(629
)
 


 
Income tax (expense) benefit on operating income (loss)
28

 
168

 


 
 
145

 
315

 


 
Net operating income (loss)
$
20

 
$
(243
)
 
108

%
 
$
20

 
$
(314
)
 
106

%


8





Corporate & Other Non-Core - Results of Operations
Periods ended December 31
Three Months
 
 
Twelve Months
 
(In millions)
2016
 
2015
 
Change
 
 
2016
 
2015
 
Change
 
Net earned premiums
$

 
$

 


 
 
$
(1
)
 
$
(1
)
 


 
Net investment income
5

 
5

 
 
 
 
16

 
17

 


 
Other revenues
9

 
2

 


 
 
12

 
8

 


 
Total operating revenues
14

 
7

 
100

%
 
27

 
24

 
13

%
Insurance claims and policyholders' benefits
(11
)
 
(17
)
 


 
 
98

 
61

 


 
Amortization of deferred acquisition costs

 

 


 
 

 

 


 
Other insurance related expenses

 
(1
)
 


 
 
(4
)
 
(3
)
 


 
Other expenses
51

 
46

 


 
 
209

 
183

 


 
Total claims, benefits and expenses
40

 
28

 
(43
)
 
 
303

 
241

 
(26
)
 
Operating income (loss) before income tax
(26
)
 
(21
)
 


 
 
(276
)
 
(217
)
 


 
Income tax (expense) benefit on operating income (loss)
10

 
10

 


 
 
98

 
80

 


 
Net operating income (loss)
$
(16
)
 
$
(11
)
 
(45
)
%
 
$
(178
)
 
$
(137
)
 
(30
)
%


9





Investment Summary - Consolidated
 
December 31, 2016

September 30, 2016

December 31, 2015
(In millions)
Carrying Value
 
Net Unrealized Gains (Losses)
 
Carrying Value
 
Net Unrealized Gains (Losses)
 
Carrying Value
 
Net Unrealized Gains (Losses)
Fixed maturity securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
18,970

 
$
1,247

 
$
19,818

 
$
1,831

 
$
17,760

 
$
677

States, municipalities and political subdivisions:
 
 
 
 
 
 
 
 
 
 
 
Tax-exempt
10,430

 
834

 
10,523

 
1,425

 
10,114

 
1,076

Taxable
2,810

 
346

 
2,978

 
510

 
3,060

 
369

Total states, municipalities and political subdivisions
13,240

 
1,180

 
13,501

 
1,935

 
13,174

 
1,445

Asset-backed:
 
 
 
 
 
 
 
 
 
 
 
RMBS
5,073

 
69

 
5,365

 
191

 
5,072

 
137

CMBS
2,040

 
24

 
2,144

 
80

 
2,197

 
43

Other ABS
1,025

 
3

 
959

 
11

 
921

 
(2
)
Total asset-backed
8,138

 
96

 
8,468

 
282

 
8,190

 
178

U.S. Treasury and obligations of government-sponsored enterprises
93

 
10

 
76

 
8

 
67

 
5

Foreign government
445

 
10

 
438

 
23

 
346

 
12

Redeemable preferred stock
19

 
1

 
20

 
2

 
35

 
2

Total fixed maturity securities
40,905

 
2,544

 
42,321

 
4,081

 
39,572

 
2,319

Equities
110

 
4

 
116

 
8

 
197

 
6

Limited partnership investments
2,371

 

 
2,456

 

 
2,548

 

Other invested assets
36

 

 
35

 

 
44

 

Mortgage loans
591

 

 
629

 

 
678

 

Short term investments
1,407

 
1

 
1,423

 

 
1,660

 

Total investments
$
45,420

 
$
2,549

 
$
46,980

 
$
4,089

 
$
44,699

 
$
2,325

 
 
 
 
 
 
 
 
 
 
 
 
Net receivable/(payable) on investment activity
$
81

 
 
 
$
(98
)
 
 
 
$
82

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Effective portfolio duration (in years)
6.1

 
 
 
5.8

 
 
 
6.2

 
 
Weighted average rating of fixed maturity securities
A

 
 
 
A

 
 
 
A

 
 
RMBS - Residential mortgage-backed securities
CMBS - Commercial mortgage-backed securities
Other ABS - Other asset-backed securities


10





Investment Summary - Property & Casualty and Corporate & Other Non-Core
 
December 31, 2016
 
September 30, 2016
 
December 31, 2015
(In millions)
Carrying Value
 
Net Unrealized Gains (Losses)
 
Carrying Value
 
Net Unrealized Gains (Losses)
 
Carrying Value
 
Net Unrealized Gains (Losses)
Fixed maturity securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
13,137

 
$
408

 
$
13,701

 
$
731

 
$
12,594

 
$
96

States, municipalities and political subdivisions:
 
 
 
 
 
 
 
 
 
 
 
Tax-exempt
2,883

 
70

 
2,543

 
170

 
2,441

 
133

Taxable
1,231

 
101

 
1,282

 
152

 
1,579

 
132

Total states, municipalities and political subdivisions
4,114

 
171

 
3,825

 
322

 
4,020

 
265

Asset-backed:
 
 
 
 
 
 
 
 
 
 
 
RMBS
4,811

 
63

 
5,075

 
183

 
4,828

 
131

CMBS
1,894

 
20

 
1,990

 
72

 
2,038

 
37

Other ABS
909

 
3

 
859

 
9

 
837

 
(1
)
Total asset-backed
7,614

 
86

 
7,924

 
264

 
7,703

 
167

U.S. Treasury and obligations of government-sponsored enterprises
68

 
7

 
51

 
4

 
42

 

Foreign government
445

 
10

 
438

 
23

 
346

 
12

Redeemable preferred stock
5

 

 
6

 
1

 
13

 
1

Total fixed maturity securities
25,383

 
682

 
25,945

 
1,345

 
24,718

 
541

Equities
57

 
3

 
60

 
5

 
87

 
1

Limited partnership investments
2,371

 

 
2,456

 

 
2,548

 

Other invested assets
36

 

 
35

 

 
44

 

Mortgage loans
519

 

 
557

 

 
622

 

Short term investments
1,233

 
1

 
1,344

 

 
1,513

 

Total investments
$
29,599

 
$
686

 
$
30,397

 
$
1,350

 
$
29,532

 
$
542

 
 
 
 
 
 
 
 
 
 
 
 
Net receivable/(payable) on investment activity
$
53

 
 
 
$
(50
)
 
 
 
$
204

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Effective portfolio duration (in years)
4.6

 
 
 
4.1

 
 
 
4.3

 
 
Weighted average rating of fixed maturity securities
A

 
 
 
A

 
 
 
A

 
 

11





Investment Summary - Life & Group Non-Core
 
December 31, 2016
 
September 30, 2016
 
December 31, 2015
(In millions)
Carrying Value
 
Net Unrealized Gains (Losses)
 
Carrying Value
 
Net Unrealized Gains (Losses)
 
Carrying Value
 
Net Unrealized Gains (Losses)
Fixed maturity securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
5,833

 
$
839

 
$
6,117

 
$
1,100

 
$
5,166

 
$
581

States, municipalities and political subdivisions:
 
 
 
 
 
 
 
 
 
 
 
Tax-exempt
7,547

 
764

 
7,980

 
1,255

 
7,673

 
943

Taxable
1,579

 
245

 
1,696

 
358

 
1,481

 
237

Total states, municipalities and political subdivisions
9,126

 
1,009

 
9,676

 
1,613

 
9,154

 
1,180

Asset-backed:
 
 
 
 
 
 
 
 
 
 
 
RMBS
262

 
6

 
290

 
8

 
244

 
6

CMBS
146

 
4

 
154

 
8

 
159

 
6

Other ABS
116

 

 
100

 
2

 
84

 
(1
)
Total asset-backed
524

 
10

 
544

 
18

 
487

 
11

U.S. Treasury and obligations of government-sponsored enterprises
25

 
3

 
25

 
4

 
25

 
5

Foreign government

 

 

 

 

 

Redeemable preferred stock
14

 
1

 
14

 
1

 
22

 
1

Total fixed maturity securities
15,522

 
1,862

 
16,376

 
2,736

 
14,854

 
1,778

Equities
53

 
1

 
56

 
3

 
110

 
5

Limited partnership investments

 

 

 

 

 

Other invested assets

 

 

 

 

 

Mortgage loans
72

 

 
72

 

 
56

 

Short term investments
174

 

 
79

 

 
147

 

Total investments
$
15,821

 
$
1,863

 
$
16,583

 
$
2,739

 
$
15,167

 
$
1,783

 
 
 
 
 
 
 
 
 
 
 
 
Net receivable/(payable) on investment activity
$
28

 
 
 
$
(48
)
 
 
 
$
(122
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Effective portfolio duration (in years)
8.7

 
 
 
8.6

 
 
 
9.6

 
 
Weighted average rating of fixed maturity securities
A

 
 
 
A

 
 
 
A

 
 

12





Investments - Fixed Maturity Securities by Credit Rating  

December 31, 2016
U.S. Government, Government agencies and Government-sponsored enterprises
 
AAA
 
AA
 
A
 
BBB
 
Non-investment grade
 
Total
(In millions)
Fair Value
 
Net Unrealized Gains (Losses)
 
Fair Value
 
Net Unrealized Gains (Losses)
 
Fair Value
 
Net Unrealized Gains (Losses)
 
Fair Value
 
Net Unrealized Gains (Losses)
 
Fair Value
 
Net Unrealized Gains (Losses)
 
Fair Value
 
Net Unrealized Gains (Losses)
 
Fair Value
 
Net Unrealized Gains (Losses)
Corporate and other bonds
$

 
$

 
$
75

 
$
3

 
$
647

 
$
58

 
$
4,483

 
$
428

 
$
11,613

 
$
667

 
$
2,152

 
$
91

 
$
18,970

 
$
1,247

States, municipalities and political subdivisions:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Tax-exempt

 

 
892

 
68

 
5,484

 
456

 
3,921

 
291

 
85

 
3

 
48

 
16

 
10,430

 
834

Taxable

 

 
308

 
26

 
1,895

 
216

 
588

 
105

 
19

 
(1
)
 

 

 
2,810

 
346

Total states, municipalities and political subdivisions

 

 
1,200

 
94

 
7,379

 
672

 
4,509

 
396

 
104

 
2

 
48

 
16

 
13,240

 
1,180

Asset-backed:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
RMBS
4,064

 
22

 
66

 

 
43

 

 
86

 
(2
)
 
58

 

 
756

 
49

 
5,073

 
69

CMBS
55

 

 
399

 
10

 
470

 
13

 
309

 
4

 
539

 
(3
)
 
268

 

 
2,040

 
24

Other ABS

 

 
59

 
(1
)
 
63

 

 
445

 
6

 
458

 
(2
)
 

 

 
1,025

 
3

Total asset-backed
4,119

 
22

 
524

 
9

 
576

 
13

 
840

 
8

 
1,055

 
(5
)
 
1,024

 
49

 
8,138

 
96

U.S. Treasury and obligations of government-sponsored enterprises
93

 
10

 

 

 

 

 

 

 

 

 

 

 
93

 
10

Foreign government

 

 
82

 
4

 
309

 
7

 
34

 

 
20

 
(1
)
 

 

 
445

 
10

Redeemable preferred stock

 

 

 

 

 

 

 

 
10

 
1

 
9

 

 
19

 
1

Total fixed maturity securities
$
4,212

 
$
32

 
$
1,881

 
$
110

 
$
8,911

 
$
750

 
$
9,866

 
$
832

 
$
12,802

 
$
664

 
$
3,233

 
$
156

 
$
40,905

 
$
2,544

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Percentage of total fixed maturity securities
10
%
 
 
 
5
%
 
 
 
22
%
 
 
 
24
%
 
 
 
31
%
 
 
 
8
%
 
 
 
100
%
 
 

13





Components of Net Investment Income
 
Consolidated
 
Periods ended December 31
Three Months
 
Twelve Months
 
(In millions)
2016
 
2015
 
2016
 
2015
 
    Taxable fixed maturities
$
366

 
$
335

 
$
1,414

 
$
1,375

 
    Tax-exempt fixed maturities
101

 
72

 
405

 
376

 
Total fixed maturity securities (1)
467

 
407

 
1,819

 
1,751

 
Limited partnership investments
58

 
23

 
155

 
92

 
Other, net of investment expense
2

 
(2
)
 
14

 
(3
)
 
Net investment income
$
527

 
$
428

 
$
1,988

 
$
1,840

 
Fixed maturity securities, after tax
$
335

 
$
296

 
$
1,308

 
$
1,264

 
Net investment income, after tax
379

 
314

 
1,427

 
1,329

 
 
 
 
 
 
 
 
 
 
Effective income yield for the fixed maturity securities portfolio, pretax
4.9

%
4.3

%
4.8

%
4.7

%
Effective income yield for the fixed maturity securities portfolio, after tax
3.5

 
3.2

 
3.5

 
3.4

 
 
Property & Casualty and Corporate & Other Non-Core
 
Periods ended December 31
Three Months
 
Twelve Months
 
(In millions)
2016
 
2015
 
2016
 
2015
 
    Taxable fixed maturities
$
244

 
$
232

 
$
966

 
$
965

 
    Tax-exempt fixed maturities
20

 
8

 
78

 
74

 
Total fixed maturity securities
264

 
240

 
1,044

 
1,039

 
Limited partnership investments
58

 
23

 
155

 
92

 
Other, net of investment expense
5

 
1

 
22

 
5

 
Net investment income
$
327

 
$
264

 
$
1,221

 
$
1,136

 
Fixed maturity securities, after tax
$
179

 
$
163

 
$
708

 
$
705

 
Net investment income, after tax
223

 
182

 
828

 
772

 
 
 
 
 
 
 
 
 
 
Effective income yield for the fixed maturity securities portfolio, pretax
4.3

%
3.9

%
4.3

%
4.2

%
Effective income yield for the fixed maturity securities portfolio, after tax
2.9

 
2.7

 
2.9

 
2.9

 
 
Life & Group Non-Core
 
Periods ended December 31
Three Months
 
Twelve Months
 
(In millions)
2016
 
2015
 
2016
 
2015
 
    Taxable fixed maturities
$
122

 
$
103

 
$
448

 
$
410

 
    Tax-exempt fixed maturities
81

 
64

 
327

 
302

 
Total fixed maturity securities
203

 
167

 
775

 
712

 
Limited partnership investments

 

 

 

 
Other, net of investment expense
(3
)
 
(3
)
 
(8
)
 
(8
)
 
Net investment income
$
200

 
$
164

 
$
767

 
$
704

 
Fixed maturity securities, after tax
$
156

 
$
133

 
$
600

 
$
559

 
Net investment income, after tax
156

 
132

 
599

 
557

 
 
 
 
 
 
 
 
 
 
Effective income yield for the fixed maturity securities portfolio, pretax
5.9

%
5.2

%
5.8

%
5.6

%
Effective income yield for the fixed maturity securities portfolio, after tax
4.6

 
4.1

 
4.5

 
4.4

 

(1) In the fourth quarter of 2015 the Company changed its accounting principle for amortization of premiums on fixed maturity securities to consider call and maturity dates that produce the lowest yield. This resulted in a $39 million decrease to net investment income in 2015, which included a $22 million cumulative adjustment related to prior periods.

14





Claim & Claim Adjustment Expense Reserve Rollforward
Three months ended December 31, 2016
(In millions)

Specialty
 

Commercial
 
International
 
P&C Operations
 
Life & Group
Non-Core
 
Corporate & Other
Non-Core
 
Total Operations
Claim & claim adjustment expense reserves, beginning of period
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross
$
6,278

 
$
8,879

 
$
1,408

 
$
16,565

 
$
3,407

 
$
2,700

 
$
22,672

Ceded
798

 
600

 
123

 
1,521

 
271

 
2,464

 
4,256

Net
5,480

 
8,279


1,285


15,044


3,136


236


18,416

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net incurred claim & claim adjustment expenses
370

 
571

 
96

 
1,037

 
217

 
3

 
1,257

Net claim & claim adjustment expense payments
(446
)
 
(542
)
 
(133
)
 
(1,121
)
 
(206
)
 
(7
)
 
(1,334
)
Foreign currency translation adjustment and other

 
(3
)
 
(47
)
 
(50
)
 
(38
)
 
(2
)
 
(90
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Claim & claim adjustment expense reserves, end of period
 
 
 
 
 
 
 
 
 
 
 
 
 
Net
5,404

 
8,305

 
1,201

 
14,910

 
3,109

 
230

 
18,249

Ceded
745

 
589

 
127

 
1,461

 
249

 
2,384

 
4,094

Gross
$
6,149

 
$
8,894

 
$
1,328

 
$
16,371

 
$
3,358

 
$
2,614

 
$
22,343

Twelve months ended December 31, 2016
(In millions)

Specialty
 
 
Commercial
 
International
 
P&C Operations
 
Life & Group
Non-Core
 
Corporate & Other
Non-Core
 
Total Operations
Claim & claim adjustment expense reserves, beginning of period
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross
$
6,269

 
$
9,183

 
$
1,347

 
$
16,799

 
$
3,220

 
$
2,644

 
$
22,663

Ceded
701

 
607

 
128

 
1,436

 
290

 
2,361

 
4,087

Net
5,568

 
8,576

 
1,219

 
15,363

 
2,930

 
283

 
18,576

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net incurred claim & claim adjustment expenses
1,467

 
1,928

 
491

 
3,886

 
966

 
6

 
4,858

Net claim & claim adjustment expense payments
(1,632
)
 
(2,198
)
 
(456
)
 
(4,286
)
 
(791
)
 
(57
)
 
(5,134
)
Foreign currency translation adjustment and other
1

 
(1
)
 
(53
)
 
(53
)
 
4

 
(2
)
 
(51
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Claim & claim adjustment expense reserves, end of period
 
 
 
 
 
 
 
 
 
 
 
 
 
Net
5,404

 
8,305

 
1,201

 
14,910

 
3,109

 
230

 
18,249

Ceded
745

 
589

 
127

 
1,461

 
249

 
2,384

 
4,094

Gross
$
6,149

 
$
8,894

 
$
1,328

 
$
16,371

 
$
3,358

 
$
2,614

 
$
22,343


15





Life & Group Non-Core Policyholder Reserves
December 31, 2016
 
 
 
 
 
(In millions)
Claim and claim adjustment expenses
 
Future policy benefits
 
Total
Long term care
$
2,426

 
$
8,654

 
$
11,080

Structured settlement annuities
565

 

 
565

Other
17

 

 
17

Total
3,008

 
8,654

 
11,662

Shadow adjustments
101

 
1,459

 
1,560

Ceded reserves
249

 
213

 
462

Total gross reserves
$
3,358

 
$
10,326

 
$
13,684

December 31, 2015
 
 
 
 
 
(In millions)
Claim and claim adjustment expenses
 
Future policy benefits
 
Total
Long term care
$
2,229

 
$
8,335

 
$
10,564

Structured settlement annuities
581

 

 
581

Other
21

 

 
21

Total
2,831

 
8,335

 
11,166

Shadow adjustments
99

 
1,610

 
1,709

Ceded reserves
290

 
207

 
497

Total gross reserves
$
3,220

 
$
10,152

 
$
13,372


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Definitions and Presentation


Collectively, CNA Financial Corporation (CNAF) and its subsidiaries are referred to as CNA or the Company.

P&C Operations includes Specialty, Commercial and International.

Life & Group Non-Core segment primarily includes the results of long term care businesses that are in run-off.

Corporate & Other Non-Core segment primarily includes certain corporate expenses including interest on corporate debt and the results of certain property and casualty business in run-off, including CNA Re and asbestos and environmental pollution. Intersegment eliminations are also included in this segment.

Management uses the net operating income (loss) financial measure to monitor the Company’s operations. Please refer to Note O to the Condensed Consolidated Financial Statements within the December 31, 2016 Form 10-K for further discussion of this non-GAAP financial measure.

Management uses underwriting results to monitor insurance operations. Underwriting results are pretax and are calculated as net earned premiums less total insurance expenses, which includes insurance claims and policyholders' benefits, amortization of deferred acquisition costs and other insurance related expenses.

In the evaluation of the results of Specialty, Commercial and International, management uses the loss ratio, the expense ratio, the dividend ratio and the combined ratio. These ratios are calculated using financial results prepared in accordance with accounting principles generally accepted in the United States of America. The loss ratio is the percentage of net incurred claim and claim adjustment expenses to net earned premiums. The expense ratio is the percentage of insurance underwriting and acquisition expenses, including the amortization of deferred acquisition costs, to net earned premiums. The dividend ratio is the ratio of policyholders' dividends incurred to net earned premiums. The combined ratio is the sum of the loss, expense and dividend ratios. In addition, management also utilizes rate, retention and new business in evaluating operating trends. Rate represents the average change in price on policies that renew excluding exposure change. Retention represents the percentage of premium dollars renewed in comparison to the expiring premium dollars from policies available to renew. New business represents premiums from policies written with new customers and additional policies written with existing customers.

This financial supplement may also reference or contain financial measures that are not in accordance with GAAP. Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. Net operating income, which is derived from certain income statement amounts, is used by management to monitor performance of the Company's insurance operations. The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk. Based on such analyses, the Company may recognize an other-than-temporary impairment (OTTI) loss on an investment security in accordance with its policy, or sell a security, which may produce realized gains and losses.

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Net operating income (loss) is calculated by excluding from net income (loss) the after-tax effects of 1) net realized investment gains or losses, 2) income or loss from discontinued operations and 3) any cumulative effects of changes in accounting guidance. The calculation of net operating income excludes net realized investment gains or losses because net realized investment gains or losses are largely discretionary, except for some losses related to OTTI, and are generally driven by economic factors that are not necessarily consistent with key drivers of underwriting performance, and are therefore not considered an indication of trends in insurance operations. Management monitors net operating income (loss) for each business segment to assess segment performance. Presentation of consolidated net operating income (loss) is deemed to be a non-GAAP financial measure. For reconciliations of non-GAAP measures to the most comparable GAAP measures and other information, please refer herein and/or to CNA's most recent 10-K on file with the Securities and Exchange Commission, as well as the press release, available at www.cna.com.

Pretax net prior year development and other includes the effects of interest accretion and change in allowance for uncollectible reinsurance and deductible amounts.

The majority of our limited partnership investments employ hedge fund strategies. While the Company generally does not invest in highly leveraged partnerships, there are risks inherent in limited partnership investments which may result in losses due to short-selling, derivatives or other speculative investment practices. The use of leverage increases volatility generated by the underlying investment strategies.

Certain immaterial differences are due to rounding.

N/M = Not Meaningful

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