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EX-99.1 - EXHIBIT 99.1 - CAPITAL ONE FINANCIAL CORPq12016earningsrelease-ex991.htm


Exhibit 99.2

Capital One Financial Corporation
Financial Supplement
First Quarter 2016(1) 
Table of Contents

Capital One Financial Corporation Consolidated Results
Page
 
Table 1:
Financial Summary—Consolidated
 
Table 2:
Selected Metrics—Consolidated
 
Table 3:
Consolidated Statements of Income
 
Table 4:
Consolidated Balance Sheets
 
Table 5:
Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)
 
Table 6:
Average Balances, Net Interest Income and Net Interest Margin
 
Table 7:
Loan Information and Performance Statistics
Business Segment Results
 
 
Table 8:
Financial Summary—Business Segment Results
 
Table 9:
Financial & Statistical Summary—Credit Card Business
 
Table 10:
Financial & Statistical Summary—Consumer Banking Business
 
Table 11:
Financial & Statistical Summary—Commercial Banking Business
 
Table 12:
Financial & Statistical Summary—Other and Total
 
Table 13:
Notes to Loan and Business Segments Disclosures (Tables 7—12)
Other
 
 
Table 14:
Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures
__________
(1)
The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended March 31, 2016 once it is filed with the Securities and Exchange Commission.



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
(Dollars in millions, except per share data and as noted) (unaudited)
 
2016
 
2015
 
2015
 
2015
 
2015
 
2015
 
2015
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,056

 
$
4,961

 
$
4,760

 
$
4,537

 
$
4,576

 
2%

 
10%

Non-interest income
 
1,164

 
1,233

 
1,140

 
1,135

 
1,071

 
(6
)
 
9

Total net revenue(1)
 
6,220

 
6,194

 
5,900

 
5,672

 
5,647

 

 
10

Provision for credit losses
 
1,527

 
1,380

 
1,092

 
1,129

 
935

 
11

 
63

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 

 

Marketing
 
428

 
564

 
418

 
387

 
375

 
(24
)
 
14

Amortization of intangibles
 
101

 
103

 
106

 
111

 
110

 
(2
)
 
(8
)
Operating expenses
 
2,694

 
2,813

 
2,636

 
2,809

 
2,564

 
(4
)
 
5

Total non-interest expense
 
3,223

 
3,480

 
3,160

 
3,307

 
3,049

 
(7
)
 
6

Income from continuing operations before income taxes
 
1,470

 
1,334

 
1,648

 
1,236

 
1,663

 
10

 
(12
)
Income tax provision
 
452

 
426

 
530

 
384

 
529

 
6

 
(15
)
Income from continuing operations, net of tax
 
1,018

 
908

 
1,118

 
852

 
1,134

 
12

 
(10
)
Income (loss) from discontinued operations, net of tax(2)
 
(5
)
 
12

 
(4
)
 
11

 
19

 
**

 
**

Net income
 
1,013

 
920

 
1,114

 
863

 
1,153

 
10

 
(12
)
Dividends and undistributed earnings allocated to participating securities(3)
 
(6
)
 
(4
)
 
(6
)
 
(4
)
 
(6
)
 
50

 

Preferred stock dividends(3)
 
(37
)
 
(68
)
 
(29
)
 
(29
)
 
(32
)
 
(46
)
 
16

Net income available to common stockholders
 
$
970

 
$
848

 
$
1,079

 
$
830

 
$
1,115

 
14

 
(13
)
Common Share Statistics
 
 
 
 
 
 
 
 
 
 
 

 

Basic earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 

 

Net income from continuing operations
 
$
1.86

 
$
1.58

 
$
2.01

 
$
1.50

 
$
2.00

 
18%

 
(7)%

Income (loss) from discontinued operations
 
(0.01
)
 
0.02

 
(0.01
)
 
0.02

 
0.03

 
**

 
**

Net income per basic common share
 
$
1.85

 
$
1.60

 
$
2.00

 
$
1.52

 
$
2.03

 
16

 
(9
)
Diluted earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
 

 

Net income from continuing operations
 
$
1.85

 
$
1.56

 
$
1.99

 
$
1.48

 
$
1.97

 
19

 
(6
)
Income (loss) from discontinued operations
 
(0.01
)
 
0.02

 
(0.01
)
 
0.02

 
0.03

 
**

 
**

Net income per diluted common share(4)
 
$
1.84

 
$
1.58

 
$
1.98

 
$
1.50

 
$
2.00

 
16

 
(8
)
Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

Basic
 
523.5

 
530.8

 
540.6

 
545.6

 
550.2

 
(1
)
 
(5
)
Diluted
 
528.0

 
536.3

 
546.3

 
552.0

 
557.2

 
(2
)
 
(5
)
Common shares outstanding (period end, in millions)
 
514.5

 
527.3

 
534.9

 
542.5

 
548.0

 
(2
)
 
(6
)
Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.30

 

 
33

Tangible book value per common share (period end)(5)
 
55.94

 
53.65

 
54.66

 
52.74

 
52.19

 
4

 
7


1


 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
(Dollars in millions) (unaudited)
 
2016
 
2015
 
2015
 
2015
 
2015
 
2015
 
2015
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Balance Sheet (Period End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for investment(6)
 
$
227,613

 
$
229,851

 
$
213,329

 
$
209,705

 
$
203,978

 
(1)%

 
12%
Interest-earning assets
 
298,348

 
302,007

 
283,073

 
280,137

 
275,837

 
(1
)
 
8
Total assets
 
330,346

 
334,048

 
313,700

 
310,510

 
306,224

 
(1
)
 
8
Interest-bearing deposits
 
196,597

 
191,874

 
187,848

 
183,657

 
185,208

 
2

 
6
Total deposits
 
221,779

 
217,721

 
212,903

 
208,780

 
210,440

 
2

 
5
Borrowings
 
50,497

 
59,115

 
42,778

 
45,766

 
41,029

 
(15
)
 
23
Common equity
 
44,411

 
43,990

 
44,391

 
43,849

 
43,908

 
1

 
1
Total stockholders’ equity
 
47,707

 
47,284

 
47,685

 
46,659

 
45,730

 
1

 
4
Balance Sheet (Average Balances)
 
 
 
 
 
 
 
 
 
 
 

 

Loans held for investment(6)
 
$
226,736

 
$
220,052

 
$
211,227

 
$
206,337

 
$
205,194

 
3%

 
10%
Interest-earning assets
 
299,456

 
292,054

 
283,082

 
276,585

 
278,427

 
3

 
8
Total assets
 
331,919

 
323,354

 
313,822

 
307,206

 
309,401

 
3

 
7
Interest-bearing deposits
 
194,125

 
189,885

 
185,800

 
183,946

 
182,998

 
2

 
6
Total deposits
 
219,180

 
215,899

 
210,974

 
209,143

 
207,851

 
2

 
5
Borrowings
 
53,761

 
48,850

 
45,070

 
41,650

 
46,082

 
10

 
17
Common equity
 
45,782

 
45,418

 
45,407

 
44,878

 
44,575

 
1

 
3
Total stockholders’ equity
 
49,078

 
48,712

 
48,456

 
47,255

 
46,397

 
1

 
6
    

2



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
(Dollars in millions except as noted) (unaudited)
 
2016
 
2015
 
2015
 
2015
 
2015
 
2015
 
2015
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income growth (period over period)
 
2%

 
4%

 
5%

 
(1)%

 
(2)%

 
**


**

Non-interest income growth (period over period)
 
(6
)
 
8

 

 
6

 
(7
)
 
**

 
**

Total net revenue growth (period over period)
 

 
5

 
4

 

 
(3
)
 
**

 
**

Total net revenue margin(7)
 
8.31

 
8.48

 
8.34

 
8.20

 
8.11

 
(17
)bps
 
20
bps
Net interest margin(8)
 
6.75

 
6.79

 
6.73

 
6.56

 
6.57

 
(4
)
 
18

Return on average assets
 
1.23

 
1.12

 
1.43

 
1.11

 
1.47

 
11

 
(24
)
Return on average tangible assets(9)
 
1.29

 
1.18

 
1.50

 
1.17

 
1.54

 
11

 
(25
)
Return on average common equity(10)
 
8.52

 
7.36

 
9.54

 
7.30

 
9.84

 
116

 
(132
)
Return on average tangible common equity(11)
 
12.94

 
11.11

 
14.33

 
11.06

 
15.00

 
183

 
(206
)
Non-interest expense as a percentage of average loans held for investment
 
5.69

 
6.33

 
5.98

 
6.41

 
5.94

 
(64
)
 
(25
)
Efficiency ratio(12)
 
51.82

 
56.18

 
53.56

 
58.30

 
53.99

 
(436
)
 
(217
)
Effective income tax rate for continuing operations
 
30.7

 
31.9

 
32.2

 
31.1

 
31.8

 
(120
)
 
(110
)
Employees (in thousands), period end
 
45.8

 
45.4

 
46.9

 
47.5

 
47.0

 
1%


(3)%

Credit Quality Metrics(6)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan and lease losses
 
$
5,416

 
$
5,130

 
$
4,847

 
$
4,676

 
$
4,405

 
6%


23%

Allowance as a percentage of loans held for investment
 
2.38%

 
2.23%

 
2.27%

 
2.23%

 
2.16%

 
15
bps

22
bps
Net charge-offs
 
$
1,178

 
$
1,078

 
$
890

 
$
846

 
$
881

 
9%


34%

Net charge-off rate(13)
 
2.08%

 
1.96%

 
1.69%

 
1.64%

 
1.72%

 
12
bps

36
bps
30+ day performing delinquency rate
 
2.33

 
2.69

 
2.63

 
2.33

 
2.32

 
(36
)
 
1

30+ day delinquency rate
 
2.64

 
3.00

 
2.95

 
2.65

 
2.58

 
(36
)
 
6

Capital Ratios(14)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital ratio 
 
11.1%

 
11.1%

 
12.1%

 
12.1%

 
12.5%

 


(140
)bps
Tier 1 capital ratio
 
12.4

 
12.4

 
13.4

 
13.3

 
13.2

 

 
(80
)
Total capital ratio
 
14.6

 
14.6

 
15.1

 
15.1

 
15.1

 

 
(50
)
Tier 1 leverage ratio
 
10.2

 
10.6

 
11.1

 
11.1

 
10.7

 
(40
)bps
 
(50
)
Tangible common equity (“TCE”) ratio(15)
 
9.1

 
8.9

 
9.8

 
9.7

 
9.8

 
20

 
(70
)
 

3



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
 
 
Three Months Ended
 
2016 Q1 vs.
 
 
2016
 
2015
 
2015
 
2015
 
2015
(Dollars in millions, except per share data and as noted) (unaudited)
 
Q1
 
Q4
 
Q1
 
Q4
 
Q1
Interest income:
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
5,085

 
$
4,961

 
$
4,540

 
2%

 
12%

Investment securities
 
415

 
401

 
406

 
3

 
2

Other
 
17

 
22

 
28

 
(23
)
 
(39
)
Total interest income
 
5,517

 
5,384

 
4,974

 
2

 
11

Interest expense:
 
 
 
 
 
 
 
 
 
 
Deposits
 
283

 
277

 
271

 
2

 
4

Securitized debt obligations
 
48

 
43

 
33

 
12

 
45

Senior and subordinated notes
 
106

 
89

 
79

 
19

 
34

Other borrowings
 
24

 
14

 
15

 
71

 
60

Total interest expense
 
461

 
423

 
398

 
9

 
16

Net interest income
 
5,056

 
4,961

 
4,576

 
2

 
10

Provision for credit losses
 
1,527

 
1,380

 
935

 
11

 
63

Net interest income after provision for credit losses
 
3,529

 
3,581

 
3,641

 
(1
)
 
(3
)
Non-interest income:
 
 
 
 
 
 
 
 
 
 
Service charges and other customer-related fees
 
404

 
426

 
437

 
(5
)
 
(8
)
Interchange fees, net
 
596

 
617

 
496

 
(3
)
 
20

Net other-than-temporary impairment recognized in earnings
 
(8
)
 
(3
)
 
(15
)
 
167

 
(47
)
Other
 
172

 
193

 
153

 
(11
)
 
12

Total non-interest income
 
1,164

 
1,233

 
1,071

 
(6
)
 
9

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
Salaries and associate benefits
 
1,270

 
1,215

 
1,211

 
5

 
5

Occupancy and equipment
 
458

 
511

 
435

 
(10
)
 
5

Marketing
 
428

 
564

 
375

 
(24
)
 
14

Professional services
 
278

 
349

 
296

 
(20
)
 
(6
)
Communications and data processing
 
243

 
247

 
202

 
(2
)
 
20

Amortization of intangibles
 
101

 
103

 
110

 
(2
)
 
(8
)
Other
 
445

 
491

 
420

 
(9
)
 
6

Total non-interest expense
 
3,223

 
3,480

 
3,049

 
(7
)
 
6

Income from continuing operations before income taxes
 
1,470

 
1,334

 
1,663

 
10

 
(12
)
Income tax provision
 
452

 
426

 
529

 
6

 
(15
)
Income from continuing operations, net of tax
 
1,018

 
908

 
1,134

 
12

 
(10
)
Income (loss) from discontinued operations, net of tax(2)
 
(5
)
 
12

 
19

 
**

 
**

Net income
 
1,013

 
920

 
1,153

 
10

 
(12
)
Dividends and undistributed earnings allocated to participating securities(3)
 
(6
)
 
(4
)
 
(6
)
 
50

 

Preferred stock dividends(3)
 
(37
)
 
(68
)
 
(32
)
 
(46
)
 
16

Net income available to common stockholders
 
$
970

 
$
848

 
$
1,115

 
14

 
(13
)
 
 
 
 
 
 
 
 
 
 
 

4



 
 
Three Months Ended
 
2016 Q1 vs.
 
 
2016
 
2015
 
2015
 
2015
 
2015
(Dollars in millions, except per share data and as noted) (unaudited)
 
Q1
 
Q4
 
Q1
 
Q4
 
Q1
Basic earnings per common share:(3)
 
 
 
 
 
 
 
 
 
 
Net income from continuing operations
 
$
1.86

 
$
1.58

 
$
2.00

 
18%

 
(7)%

Income (loss) from discontinued operations
 
(0.01
)
 
0.02

 
0.03

 
**

 
**

Net income per basic common share
 
$
1.85

 
$
1.60

 
$
2.03

 
16

 
(9
)
Diluted earnings per common share:(3)
 
 
 
 
 
 
 

 

Net income from continuing operations
 
$
1.85

 
$
1.56

 
$
1.97

 
19

 
(6
)
Income (loss) from discontinued operations
 
(0.01
)
 
0.02

 
0.03

 
**

 
**

Net income per diluted common share(4)
 
$
1.84

 
$
1.58

 
$
2.00

 
16

 
(8
)
Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 

 

Basic common shares
 
523.5

 
530.8

 
550.2

 
(1
)
 
(5
)
Diluted common shares
 
528.0

 
536.3

 
557.2

 
(2
)
 
(5
)
Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.30

 

 
33


5



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
 
 
 
 
 
 
 
 
March 31, 2016 vs.
(Dollars in millions) (unaudited)
 
March 31, 2016
 
December 31, 2015
 
March 31, 2015
 
December 31, 2015
 
March 31, 2015
Assets:
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents:
 
 
 
 
 
 
 
 
 
 
Cash and due from banks
 
$
3,241

 
$
3,407

 
$
2,853

 
(5)%

 
14%

Interest-bearing deposits with banks
 
1,909

 
4,577

 
6,038

 
(58
)
 
(68
)
Federal funds sold and securities purchased under agreements to resell
 
85

 
39

 
0

 
118

 
**

Total cash and cash equivalents
 
5,235

 
8,023

 
8,891

 
(35
)
 
(41
)
Restricted cash for securitization investors
 
960

 
1,017

 
234

 
(6
)
 
**

Securities available for sale, at fair value
 
40,092

 
39,061

 
39,321

 
3

 
2

Securities held to maturity, at carrying value
 
25,080

 
24,619

 
23,241

 
2

 
8

Loans held for investment:(6)
 
 
 
 
 
 
 

 

Unsecuritized loans held for investment
 
195,705

 
196,068

 
170,040

 

 
15

Loans held in consolidated trusts
 
31,908

 
33,783

 
33,938

 
(6
)
 
(6
)
Total loans held for investment
 
227,613

 
229,851

 
203,978

 
(1
)
 
12

Allowance for loan and lease losses
 
(5,416
)
 
(5,130
)
 
(4,405
)
 
6

 
23

Net loans held for investment
 
222,197

 
224,721

 
199,573

 
(1
)
 
11

Loans held for sale, at lower of cost or fair value
 
1,251

 
904

 
1,331

 
38

 
(6
)
Premises and equipment, net
 
3,542

 
3,584

 
3,684

 
(1
)
 
(4
)
Interest receivable
 
1,221

 
1,189

 
1,078

 
3

 
13

Goodwill
 
14,492

 
14,480

 
13,978

 

 
4

Other assets
 
16,276

 
16,450

 
14,893

 
(1
)
 
9

Total assets
 
$
330,346

 
$
334,048

 
$
306,224

 
(1
)
 
8

 
 
 
 
 
 
 
 
 
 
 

6



 
 
 
 
 
 
 
 
March 31, 2016 vs.
(Dollars in millions) (unaudited)
 
March 31, 2016
 
December 31, 2015
 
March 31, 2015
 
December 31, 2015
 
March 31, 2015
Liabilities:
 
 
 
 
 
 
 
 
 
 
Interest payable
 
$
217

 
$
299

 
$
195

 
(27)%

 
11%

Deposits:
 
 
 
 
 
 
 
 
 
 
Non-interest bearing deposits
 
25,182

 
25,847

 
25,232

 
(3
)
 

Interest-bearing deposits
 
196,597

 
191,874

 
185,208

 
2

 
6

Total deposits
 
221,779

 
217,721

 
210,440

 
2

 
5

Securitized debt obligations
 
14,913

 
16,166

 
12,717

 
(8
)
 
17

Other debt:
 
 
 
 
 
 
 
 
 
 
Federal funds purchased and securities loaned or sold under agreements to repurchase
 
917

 
981

 
933

 
(7
)
 
(2
)
Senior and subordinated notes
 
21,736

 
21,837

 
20,559

 

 
6

Other borrowings
 
12,931

 
20,131

 
6,820

 
(36
)
 
90

Total other debt
 
35,584

 
42,949

 
28,312

 
(17
)
 
26

Other liabilities
 
10,146

 
9,629

 
8,830

 
5

 
15

Total liabilities
 
282,639

 
286,764

 
260,494

 
(1
)
 
9

 
 
 
 
 
 
 
 
 
 
 
Stockholders equity:
 
 
 
 
 
 
 
 
 
 
Preferred stock
 
0

 
0

 
0

 

 

Common stock
 
7

 
6

 
6

 
17

 
17

Additional paid-in capital, net
 
29,709

 
29,655

 
27,939

 

 
6

Retained earnings
 
27,808

 
27,045

 
24,925

 
3

 
12

Accumulated other comprehensive loss
 
(41
)
 
(616
)
 
(212
)
 
(93
)
 
(81
)
Treasury stock, at cost
 
(9,776
)
 
(8,806
)
 
(6,928
)
 
11

 
41

Total stockholders equity
 
47,707

 
47,284

 
45,730

 
1

 
4

Total liabilities and stockholders equity
 
$
330,346

 
$
334,048

 
$
306,224

 
(1
)
 
8


7



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

**  
Not meaningful.
(1) 
Total net revenue was reduced by $228 million in Q1 2016, $222 million in Q4 2015, $195 million in Q3 2015, $168 million in Q2 2015 and $147 million in Q1 2015 for the estimated uncollectible amount of billed finance charges and fees.
(2) 
Historically, the majority of the provision (benefit) for representation and warranty losses is included net of tax in discontinued operations. The provision (benefit) for mortgage representation and warranty losses included the following activity:
 
 
2016
 
2015
 
2015
 
2015
 
2015
(Dollars in millions) (unaudited)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
Provision (benefit) for mortgage representation and warranty losses before income taxes:
 
 
 
 
 
 
 
 
 
 
Recorded in continuing operations
 
$
(1
)
 
$
(1
)
 
$
(7
)
 
$
(9
)
 
$
1

Recorded in discontinued operations
 
3

 
(21
)
 
3

 
(27
)
 
(19
)
Total provision (benefit) for mortgage representation and warranty losses before income taxes
 
$
2

 
$
(22
)
 
$
(4
)
 
$
(36
)
 
$
(18
)
The mortgage representation and warranty reserve was $613 million as of March 31, 2016, $610 million as of December 31, 2015 and $673 million as of March 31, 2015.
(3) 
Dividends and undistributed earnings allocated to participating securities, earnings per share and preferred stock dividends are computed independently for each period. Accordingly, the sum of each quarter may not agree to the year-to-date total.
(4) 
In Q4 2015, we recorded charges totaling $72 million associated with (i) completing the acquisition of the Healthcare Financial Services business of General Electric Capital Corporation (“HFS acquisition”) and establishing an initial allowance and reserve related to the loans acquired; (ii) certain planned site closures; and (iii) revisions to the restructuring charges recorded in Q2 2015 to reflect updated information. We recorded a build in the U.K. Payment Protection Insurance customer refund reserve (“U.K. PPI Reserve”) of $69 million in Q3 2015 and $78 million in Q2 2015. In Q2 2015, we also recorded restructuring charges of $147 million for severance and related benefits pursuant to our ongoing benefit programs, as a result of the realignment of our workforce. We report the following non-GAAP financial measures that we believe are helpful for investors to understand the effect of these items on our reported results. The table below presents a reconciliation of our reported results to these non-GAAP financial measures. Periods not presented did not have any adjustments.
 
 
2015 Q4
 
2015 Q3
 
2015 Q2
(Dollars in millions, except per share data) (unaudited)
 
Pre-Tax Income
 
Net Income
 
Diluted EPS
 
Pre-Tax Income
 
Net Income
 
Diluted EPS
 
Pre-Tax Income
 
Net Income
 
Diluted EPS
Reported results
 
$
1,334

 
$
920

 
$
1.58

 
$
1,648

 
$
1,114

 
$
1.98

 
$
1,236

 
$
863

 
$
1.50

Adjustments
 
72

 
46

 
0.09

 
69

 
69

 
0.12

 
225

 
155

 
0.28

Results excluding adjustments
 
$
1,406

 
$
966

 
$
1.67

 
$
1,717

 
$
1,183

 
$
2.10

 
$
1,461

 
$
1,018

 
$
1.78

(5) 
Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for additional information on tangible common equity.
(6) 
Included in loans held for investment are purchased credit-impaired loans (“PCI loans”) recorded at fair value at acquisition and subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting standard formerly known as “SOP 03-3,” or Accounting Standards Codification 310-30). These include certain of our consumer and commercial loans that were acquired through business combinations. The table below presents amounts related to PCI loans:
 
 
2016
 
2015
 
2015
 
2015
 
2015
(Dollars in millions) (unaudited)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
PCI loans:
 
 
 
 
 
 
 
 
 
 
Period-end unpaid principal balance
 
$
19,492

 
$
20,434

 
$
20,585

 
$
21,841

 
$
23,248

Period-end loans held for investment
 
18,568

 
19,518

 
19,743

 
20,970

 
22,334

Average loans held for investment
 
18,894

 
19,319

 
20,116

 
21,440

 
22,773

(7) 
Calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(8) 
Calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.

8



(9) 
Calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. Return on average tangible assets is a non-GAAP measure. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for additional information.
(10) 
Calculated based on the annualized sum of (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly titled measures reported by other companies.
(11) 
Calculated based on the annualized sum of (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Return on average tangible common equity is a non-GAAP measure and our calculation may not be comparable to similarly titled measures reported by other companies. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for additional information.
(12) 
Calculated based on total non-interest expense for the period divided by total net revenue for the period. The efficiency ratio, excluding the adjustments discussed above in Footnote 4, was 55.82% for Q4 2015, 52.78% for Q3 2015 and 54.63% for Q2 2015.
(13) 
Calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(14) 
Ratios as of the end of Q1 2016 are preliminary and therefore subject to change. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for information on the calculation of each of these ratios.
(15) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for additional information.

9



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
 
 
2016 Q1
 
2015 Q4
 
2015 Q1
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions) (unaudited)
 
 
 
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
227,573

 
$
5,085

 
8.94%

 
$
220,760

 
$
4,961

 
8.99%

 
$
205,854

 
$
4,540

 
8.82%

Investment securities
 
65,156

 
415

 
2.55

 
64,444

 
401

 
2.49

 
63,181

 
406

 
2.57

Cash equivalents and other
 
6,727

 
17

 
1.01

 
6,850

 
22

 
1.28

 
9,392

 
28

 
1.19

Total interest-earning assets
 
$
299,456

 
$
5,517

 
7.37

 
$
292,054

 
$
5,384

 
7.37

 
$
278,427

 
$
4,974

 
7.15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Interest-bearing deposits
 
$
194,125

 
$
283

 
0.58
%
 
$
189,885

 
$
277

 
0.58
%
 
$
182,998

 
$
271

 
0.59
%
Securitized debt obligations
 
15,361

 
48

 
1.25

 
15,993

 
43

 
1.08

 
11,563

 
33

 
1.14

Senior and subordinated notes
 
21,993

 
106

 
1.93

 
21,987

 
89

 
1.62

 
20,595

 
79

 
1.53

Other borrowings and liabilities
 
17,176

 
24

 
0.56

 
11,542

 
14

 
0.49

 
14,721

 
15

 
0.41

Total interest-bearing liabilities
 
$
248,655

 
$
461

 
0.74

 
$
239,407

 
$
423

 
0.71

 
$
229,877

 
$
398

 
0.69

Net interest income/spread
 
 
 
$
5,056

 
6.63

 
 
 
$
4,961

 
6.66

 
 
 
$
4,576

 
6.46

Impact of non-interest bearing funding
 
 
 
 
 
0.12

 
 
 
 
 
0.13

 
 
 
 
 
0.11

Net interest margin
 
 
 
 
 
6.75%

 
 
 
 
 
6.79%

 
 
 
 
 
6.57%

__________
(1) 
Interest income and interest expense and the calculation of average yields on interest-earning assets and average rates on interest-bearing liabilities include the impact of hedge accounting.
 
 
 
 
 
 
 
 
 
 
 
 
 

10



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
(Dollars in millions) (unaudited)
 
2016
Q1
 
2015
Q4
 
2015
Q3
 
2015
Q2
 
2015
Q1
 
2015
Q4
 
2015
Q1
Loans Held For Investment (Period End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
84,561

 
$
87,939

 
$
82,178

 
$
78,984

 
$
74,131

 
(4)%

 
14%

   International credit card
 
8,138

 
8,186

 
7,957

 
8,219

 
7,623

 
(1
)
 
7

Total credit card
 
92,699

 
96,125

 
90,135

 
87,203

 
81,754

 
(4
)
 
13

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
42,714

 
41,549

 
41,052

 
39,991

 
38,937

 
3

 
10

   Home loan
 
24,343

 
25,227

 
26,340

 
27,595

 
28,905

 
(4
)
 
(16
)
   Retail banking
 
3,534

 
3,596

 
3,598

 
3,590

 
3,537

 
(2
)
 

Total consumer banking
 
70,591

 
70,372

 
70,990

 
71,176

 
71,379

 

 
(1
)
Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
25,559

 
25,518

 
23,585

 
22,886

 
22,831

 

 
12

   Commercial and industrial
 
38,102

 
37,135

 
27,873

 
27,660

 
27,172

 
3

 
40

Total commercial lending
 
63,661

 
62,653

 
51,458

 
50,546

 
50,003

 
2

 
27

   Small-ticket commercial real estate
 
580

 
613

 
654

 
685

 
738

 
(5
)
 
(21
)
Total commercial banking
 
64,241

 
63,266

 
52,112

 
51,231

 
50,741

 
2

 
27

Other loans
 
82

 
88

 
92

 
95

 
104

 
(7
)
 
(21
)
Total loans held for investment
 
$
227,613

 
$
229,851

 
$
213,329

 
$
209,705

 
$
203,978

 
(1
)
 
12

Loans Held For Investment (Average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
85,148

 
$
83,760

 
$
80,402

 
$
75,924

 
$
74,770

 
2%

 
14%

   International credit card
 
7,839

 
8,127

 
8,048

 
7,977

 
7,811

 
(4
)
 

Total credit card
 
92,987

 
91,887

 
88,450

 
83,901

 
82,581

 
1

 
13

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
41,962

 
41,333

 
40,560

 
39,546

 
38,387

 
2

 
9

   Home loan
 
24,781

 
25,776

 
26,934

 
28,251

 
29,493

 
(4
)
 
(16
)
   Retail banking
 
3,553

 
3,595

 
3,603

 
3,570

 
3,561

 
(1
)
 

Total consumer banking
 
70,296

 
70,704

 
71,097

 
71,367

 
71,441

 
(1
)
 
(2
)
Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
25,015

 
25,613

 
23,305

 
22,853

 
23,120

 
(2
)
 
8

   Commercial and industrial
 
37,762

 
31,132

 
27,620

 
27,414

 
27,190

 
21

 
39

Total commercial lending
 
62,777

 
56,745

 
50,925

 
50,267

 
50,310

 
11

 
25

   Small-ticket commercial real estate
 
598

 
634

 
667

 
709

 
760

 
(6
)
 
(21
)
Total commercial banking
 
63,375

 
57,379

 
51,592

 
50,976

 
51,070

 
10

 
24

Other loans
 
78

 
82

 
88

 
93

 
102

 
(5
)
 
(24
)
Total average loans held for investment
 
$
226,736

 
$
220,052

 
$
211,227

 
$
206,337

 
$
205,194

 
3

 
10

Net Charge-Off (Recovery) Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
4.16%

 
3.75%

 
3.08%

 
3.42%

 
3.55%

 
41
bps
 
61
bps
   International credit card
 
3.24

 
2.76

 
1.80

 
2.65

 
2.80

 
48

 
44

Total credit card
 
4.09

 
3.66

 
2.96

 
3.35

 
3.48

 
43

 
61


11



 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
(Dollars in millions) (unaudited)
 
2016
Q1
 
2015
Q4
 
2015
Q3
 
2015
Q2
 
2015
Q1
 
2015
Q4
 
2015
Q1
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
1.60%

 
2.10%

 
1.85%

 
1.22%

 
1.55%

 
(50
)bps
 
5
bps
   Home loan
 
0.05

 
0.05

 
0.01

 
0.04

 
0.03

 

 
2

   Retail banking
 
1.36

 
1.43

 
1.53

 
1.39

 
0.96

 
(7
)
 
40

Total consumer banking
 
1.04

 
1.32

 
1.14

 
0.76

 
0.89

 
(28
)
 
15

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
(0.01
)
 
(0.03
)
 
(0.15
)
 
(0.04
)
 
(0.03
)
 
2

 
2

   Commercial and industrial
 
0.49

 
0.07

 
0.61

 
0.13

 
0.05

 
42

 
44

Total commercial lending
 
0.29

 
0.02

 
0.26

 
0.05

 
0.01

 
27

 
28

   Small-ticket commercial real estate
 
0.13

 
0.34

 
0.50

 
0.15

 
0.47

 
(21
)
 
(34
)
Total commercial banking
 
0.29

 
0.03

 
0.26

 
0.05

 
0.02

 
26

 
27

Total net charge-offs
 
2.08

 
1.96

 
1.69

 
1.64

 
1.72

 
12

 
36

30+ Day Performing Delinquency Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
3.09%

 
3.39%

 
3.28%

 
2.84%

 
2.92%

 
(30
)bps
 
17
bps
   International credit card
 
3.32

 
2.98

 
2.81

 
2.65

 
2.81

 
34

 
51

Total credit card
 
3.11

 
3.36

 
3.24

 
2.82

 
2.91

 
(25
)
 
20

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
5.14

 
6.69

 
6.10

 
5.58

 
5.21

 
(155
)
 
(7
)
   Home loan
 
0.14

 
0.16

 
0.18

 
0.17

 
0.18

 
(2
)
 
(4
)
   Retail banking
 
0.61

 
0.76

 
0.62

 
0.66

 
0.60

 
(15
)
 
1

Total consumer banking
 
3.19

 
4.05

 
3.62

 
3.24

 
2.95

 
(86
)
 
24

Nonperforming Loans and Nonperforming Assets Rates(1)(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   International credit card
 
0.59%

 
0.65%

 
0.77%

 
0.83%

 
0.84%

 
(6
)bps
 
(25
)bps
Total credit card
 
0.05

 
0.06

 
0.07

 
0.08

 
0.08

 
(1
)
 
(3
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
0.31

 
0.53

 
0.49

 
0.40

 
0.31

 
(22
)
 

   Home loan
 
1.26

 
1.23

 
1.18

 
1.13

 
1.16

 
3

 
10

   Retail banking
 
0.83

 
0.77

 
0.74

 
0.79

 
0.71

 
6

 
12

Total consumer banking
 
0.66

 
0.79

 
0.76

 
0.70

 
0.67

 
(13
)
 
(1
)
Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
0.12

 
0.03

 
0.03

 
0.12

 
0.18

 
9

 
(6
)
   Commercial and industrial
 
2.66

 
1.45

 
1.58

 
1.56

 
0.39

 
121

 
227

Total commercial lending
 
1.64

 
0.87

 
0.87

 
0.91

 
0.29

 
77

 
135

   Small-ticket commercial real estate
 
1.11

 
0.83

 
0.65

 
0.47

 
1.62

 
28

 
(51
)
Total commercial banking
 
1.63

 
0.87

 
0.87

 
0.90

 
0.31

 
76

 
132

Total nonperforming loans
 
0.69

 
0.51

 
0.50

 
0.50

 
0.35

 
18

 
34

Total nonperforming assets
 
0.83

 
0.65

 
0.64

 
0.64

 
0.50

 
18

 
33


12



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Financial Summary—Business Segment Results
 
 
Three Months Ended March 31, 2016
(Dollars in millions) (unaudited)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
Net interest income
 
$
5,056

 
$
3,033

 
$
1,420

 
$
537

 
$
66

Non-interest income
 
1,164

 
847

 
191

 
118

 
8

Total net revenue (loss)(3)
 
6,220

 
3,880

 
1,611

 
655

 
74

Provision (benefit) for credit losses
 
1,527

 
1,071

 
230

 
228

 
(2
)
Non-interest expense
 
3,223

 
1,863

 
990

 
322

 
48

Income (loss) from continuing operations before income taxes
 
1,470

 
946

 
391

 
105

 
28

Income tax provision (benefit)
 
452

 
337

 
142

 
38

 
(65
)
Income (loss) from continuing operations, net of tax
 
$
1,018

 
$
609

 
$
249

 
$
67

 
$
93

 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended December 31, 2015
(Dollars in millions) (unaudited)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
Net interest income
 
$
4,961

 
$
2,996

 
$
1,434

 
$
484

 
$
47

Non-interest income
 
1,233

 
902

 
182

 
142

 
7

Total net revenue (loss)(3)
 
6,194

 
3,898

 
1,616

 
626

 
54

Provision (benefit) for credit losses
 
1,380

 
1,022

 
240

 
118

 

Non-interest expense
 
3,480

 
2,021

 
1,057

 
342

 
60

Income (loss) from continuing operations before income taxes
 
1,334

 
855

 
319

 
166

 
(6
)
Income tax provision (benefit)
 
426

 
302

 
115

 
60

 
(51
)
Income (loss) from continuing operations, net of tax
 
$
908

 
$
553

 
$
204

 
$
106

 
$
45

 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2015
(Dollars in millions) (unaudited)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
Net interest income
 
$
4,576

 
$
2,666

 
$
1,434

 
$
461

 
$
15

Non-interest income
 
1,071

 
816

 
158

 
114

 
(17
)
Total net revenue (loss)(3)
 
5,647

 
3,482

 
1,592

 
575

 
(2
)
Provision (benefit) for credit losses
 
935

 
669

 
206

 
60

 

Non-interest expense
 
3,049

 
1,776

 
970

 
272

 
31

Income (loss) from continuing operations before income taxes
 
1,663

 
1,037

 
416

 
243

 
(33
)
Income tax provision (benefit)
 
529

 
369

 
150

 
88

 
(78
)
Income (loss) from continuing operations, net of tax
 
$
1,134

 
$
668

 
$
266

 
$
155

 
$
45



13



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial & Statistical Summary—Credit Card Business
 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
 
 
2016
 
2015
 
2015
 
2015
 
2015
 
2015
 
2015
(Dollars in millions) (unaudited)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Credit Card(4)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,033

 
$
2,996

 
$
2,866

 
$
2,633

 
$
2,666

 
1%


14%

Non-interest income
 
847

 
902

 
858

 
845

 
816

 
(6
)
 
4

Total net revenue (loss)
 
3,880

 
3,898

 
3,724

 
3,478

 
3,482

 

 
11

Provision (benefit) for credit losses
 
1,071

 
1,022

 
831

 
895

 
669

 
5

 
60

Non-interest expense
 
1,863

 
2,021

 
1,848

 
1,857

 
1,776

 
(8
)
 
5

Income (loss) from continuing operations before income taxes
 
946

 
855

 
1,045

 
726

 
1,037

 
11

 
(9
)
Income tax provision (benefit)
 
337

 
302

 
375

 
263

 
369

 
12

 
(9
)
Income (loss) from continuing operations, net of tax
 
$
609

 
$
553

 
$
670

 
$
463

 
$
668

 
10


(9
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
92,699

 
$
96,125

 
$
90,135

 
$
87,203

 
$
81,754

 
(4)%

 
13%

Average loans held for investment
 
92,987

 
91,887

 
88,450

 
83,901

 
82,581

 
1

 
13

Average yield on loans held for investment(5)
 
14.60%


14.45%

 
14.39%

 
13.98%

 
14.30%


15
bps

30
bps
Total net revenue margin(6)
 
16.69

 
16.97

 
16.84

 
16.58

 
16.87

 
(28
)
 
(18
)
Net charge-off rate
 
4.09

 
3.66

 
2.96

 
3.35

 
3.48

 
43

 
61

30+ day performing delinquency rate
 
3.11

 
3.36

 
3.24

 
2.82

 
2.91

 
(25
)
 
20

30+ day delinquency rate
 
3.15

 
3.40

 
3.29

 
2.88

 
2.97

 
(25
)
 
18

Nonperforming loan rate(1)
 
0.05

 
0.06

 
0.07

 
0.08

 
0.08

 
(1
)
 
(3
)
PCCR intangible amortization
 
$
70

 
$
74

 
$
78

 
$
80

 
$
84

 
(5)%

 
(17)%

Purchase volume(7)
 
68,189

 
75,350

 
69,875

 
68,559

 
57,383

 
(10
)
 
19

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

14



 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
 
 
2016
 
2015
 
2015
 
2015
 
2015
 
2015
 
2015
(Dollars in millions) (unaudited)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Domestic Card
 
 
 
 
 
 
 
 
 
 
 

 

Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

Net interest income
 
$
2,756

 
$
2,718

 
$
2,613

 
$
2,395

 
$
2,421

 
1%


14%

Non-interest income
 
774

 
830

 
814

 
796

 
743

 
(7
)
 
4

Total net revenue (loss)
 
3,530

 
3,548

 
3,427

 
3,191

 
3,164

 
(1
)
 
12

Provision (benefit) for credit losses
 
972

 
945

 
796

 
853

 
610

 
3

 
59

Non-interest expense
 
1,671

 
1,796

 
1,630

 
1,621

 
1,580

 
(7
)
 
6

Income (loss) from continuing operations before income taxes
 
887

 
807

 
1,001

 
717

 
974

 
10

 
(9
)
Income tax provision (benefit)
 
323

 
293

 
362

 
259

 
353

 
10

 
(8
)
Income (loss) from continuing operations, net of tax
 
$
564

 
$
514

 
$
639

 
$
458

 
$
621

 
10

 
(9
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

Period-end loans held for investment
 
$
84,561

 
$
87,939

 
$
82,178

 
$
78,984

 
$
74,131

 
(4)%


14%

Average loans held for investment
 
85,148

 
83,760

 
80,402

 
75,924

 
74,770

 
2

 
14

Average yield on loans held for investment(5)
 
14.43%


14.31%

 
14.35%

 
13.95%

 
14.23%


12
bps

20
bps
Total net revenue margin(6)
 
16.58

 
16.95

 
17.05

 
16.81

 
16.93

 
(37
)
 
(35
)
Net charge-off rate
 
4.16

 
3.75

 
3.08

 
3.42

 
3.55

 
41

 
61

30+ day performing delinquency rate
 
3.09

 
3.39

 
3.28

 
2.84

 
2.92

 
(30
)
 
17

30+ day delinquency rate
 
3.09

 
3.39

 
3.28

 
2.84

 
2.92

 
(30
)
 
17

Purchase volume(7)
 
$
62,617

 
$
68,740

 
$
63,777

 
$
62,198

 
$
52,025

 
(9)%


20%

International Card(4)
 
 
 
 
 
 
 
 
 
 
 

 

Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

Net interest income
 
$
277

 
$
278

 
$
253

 
$
238

 
$
245

 


13%

Non-interest income
 
73

 
72

 
44

 
49

 
73

 
1%

 

Total net revenue (loss)
 
350

 
350

 
297

 
287

 
318

 

 
10

Provision (benefit) for credit losses
 
99

 
77

 
35

 
42

 
59

 
29

 
68

Non-interest expense
 
192

 
225

 
218

 
236

 
196

 
(15
)
 
(2
)
Income (loss) from continuing operations before income taxes
 
59

 
48

 
44

 
9

 
63

 
23

 
(6
)
Income tax provision (benefit)
 
14

 
9

 
13

 
4

 
16

 
56

 
(13
)
Income (loss) from continuing operations, net of tax
 
$
45

 
$
39

 
$
31

 
$
5

 
$
47

 
15


(4
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

Period-end loans held for investment
 
$
8,138

 
$
8,186

 
$
7,957

 
$
8,219

 
$
7,623

 
(1)%


7%

Average loans held for investment
 
7,839

 
8,127

 
8,048

 
7,977

 
7,811

 
(4
)
 

Average yield on loans held for investment(5)
 
16.47%


15.96
%
 
14.88%

 
14.29%

 
14.93%


51
bps

154
bps
Total net revenue margin(6)
 
17.85

 
17.21

 
14.77

 
14.36

 
16.31

 
64

 
154

Net charge-off rate
 
3.24

 
2.76

 
1.80

 
2.65

 
2.80

 
48

 
44

30+ day performing delinquency rate
 
3.32

 
2.98

 
2.81

 
2.65

 
2.81

 
34

 
51

30+ day delinquency rate
 
3.76

 
3.46

 
3.39

 
3.29

 
3.44

 
30

 
32

Nonperforming loan rate(1)
 
0.59

 
0.65

 
0.77

 
0.83

 
0.84

 
(6
)

(25
)
Purchase volume(7)
 
$
5,572

 
$
6,610

 
$
6,098

 
$
6,361

 
$
5,358

 
(16)%


4%


15



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Consumer Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
 
 
2016
 
2015
 
2015
 
2015
 
2015
 
2015
 
2015
(Dollars in millions) (unaudited)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Consumer Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
1,420

 
$
1,434

 
$
1,443

 
$
1,444

 
$
1,434

 
(1)%

 
(1)%

Non-interest income
 
191

 
182

 
174

 
196

 
158

 
5

 
21

Total net revenue (loss)
 
1,611

 
1,616

 
1,617

 
1,640

 
1,592

 

 
1

Provision (benefit) for credit losses
 
230

 
240

 
188

 
185

 
206

 
(4
)
 
12

Non-interest expense
 
990

 
1,057

 
1,001

 
998

 
970

 
(6
)
 
2

Income (loss) from continuing operations before income taxes
 
391

 
319

 
428

 
457

 
416

 
23

 
(6
)
Income tax provision (benefit)
 
142

 
115

 
155

 
166

 
150

 
23

 
(5
)
Income (loss) from continuing operations, net of tax
 
$
249

 
$
204

 
$
273

 
$
291

 
$
266

 
22

 
(6
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
70,591

 
$
70,372

 
$
70,990

 
$
71,176

 
$
71,379

 

 
(1)%

Average loans held for investment
 
70,296

 
70,704

 
71,097

 
71,367

 
71,441

 
(1)%

 
(2
)
Average yield on loans held for investment(5)
 
6.18%


6.25%

 
6.25%

 
6.27%

 
6.26%


(7
)bps
 
(8
)bps
Auto loan originations
 
$
5,844

 
$
4,977

 
$
5,590

 
$
5,433

 
$
5,185

 
17%

 
13%

Period-end deposits
 
177,803

 
172,702

 
170,866

 
170,321

 
172,502

 
3

 
3

Average deposits
 
174,254

 
171,521

 
170,816

 
171,076

 
169,593

 
2

 
3

Average deposit interest rate
 
0.54%


0.54%

 
0.56%

 
0.57%

 
0.57%



 
(3
)bps
Core deposit intangible amortization
 
$
15

 
$
17

 
$
19

 
$
21

 
$
22

 
(12)%

 
(32)%

Net charge-off rate
 
1.04%


1.32%

 
1.14%

 
0.76%

 
0.89%


(28
)bps
 
15
bps
30+ day performing delinquency rate
 
3.19

 
4.05

 
3.62

 
3.24

 
2.95

 
(86
)
 
24

30+ day delinquency rate
 
3.67

 
4.67

 
4.22

 
3.80

 
3.46

 
(100
)
 
21

Nonperforming loan rate(1)
 
0.66

 
0.79

 
0.76

 
0.70

 
0.67

 
(13
)
 
(1
)
Nonperforming asset rate(2)
 
0.95

 
1.10

 
1.05

 
0.98

 
0.95

 
(15
)
 



16



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Commercial Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
 
 
2016
 
2015
 
2015
 
2015
 
2015
 
2015
 
2015
(Dollars in millions) (unaudited)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Commercial Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
537

 
$
484

 
$
454

 
$
466

 
$
461

 
11%


16%

Non-interest income
 
118

 
142

 
108

 
123

 
114

 
(17
)
 
4

Total net revenue (loss)(3)
 
655

 
626

 
562

 
589

 
575

 
5

 
14

Provision (benefit) for credit losses
 
228

 
118

 
75

 
49

 
60

 
93

 
280

Non-interest expense
 
322

 
342

 
272

 
270

 
272

 
(6
)
 
18

Income (loss) from continuing operations before income taxes
 
105

 
166

 
215

 
270

 
243

 
(37
)
 
(57
)
Income tax provision (benefit)
 
38

 
60

 
78

 
98

 
88

 
(37
)
 
(57
)
Income (loss) from continuing operations, net of tax
 
$
67

 
$
106

 
$
137

 
$
172

 
$
155

 
(37
)

(57
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
64,241

 
$
63,266

 
$
52,112

 
$
51,231

 
$
50,741

 
2%


27%

Average loans held for investment
 
63,375

 
57,379

 
51,592

 
50,976

 
51,070

 
10

 
24

Average yield on loans held for investment(3)(5)
 
3.38%


3.18%

 
3.21%

 
3.26%

 
3.22%


20
bps

16
bps
Period-end deposits
 
$
33,383

 
$
34,257

 
$
32,751

 
$
32,909

 
$
32,575

 
(3)%


2%

Average deposits
 
34,076

 
33,797

 
32,806

 
32,778

 
32,845

 
1

 
4

Average deposit interest rate
 
0.27%


0.26%

 
0.25%

 
0.25%

 
0.24%


1
bps

3
bps
Core deposit intangible amortization
 
$
3

 
$
4

 
$
3

 
$
4

 
$
4

 
(25)%


(25)%

Net charge-off rate
 
0.29%


0.03%

 
0.26%

 
0.05%

 
0.02%


26
bps

27
bps
Nonperforming loan rate(1)(9)
 
1.63

 
0.87

 
0.87

 
0.90

 
0.31

 
76

 
132

Nonperforming asset rate(2)(9)
 
1.64

 
0.87

 
0.87

 
0.91

 
0.31

 
77

 
133

Risk category:(8)
 
 
 
 
 
 
 
 
 
 
 

 

Noncriticized
 
$
59,663

 
$
59,743

 
$
49,803

 
$
48,847

 
$
48,778

 


22%

Criticized performing
 
2,595

 
2,015

 
1,725

 
1,767

 
1,645

 
29%

 
58

Criticized nonperforming
 
1,050

 
550

 
453

 
463

 
158

 
91

 
**

PCI loans(9)
 
933

 
958

 
131

 
154

 
160

 
(3
)
 
**

Total commercial loans
 
$
64,241

 
$
63,266

 
$
52,112

 
$
51,231

 
$
50,741

 
2


27

Risk category as a percentage of period-end commercial loans held for investment:(9)
 
 
 
 
 
 
 
 
 
 
 

 

Noncriticized
 
92.9%


94.4%

 
95.6%

 
95.4%

 
96.2%


(150
)bps

(330
)bps
Criticized performing
 
4.0

 
3.2

 
3.3

 
3.4

 
3.2

 
80

 
80

Criticized nonperforming
 
1.6

 
0.9

 
0.9

 
0.9

 
0.3

 
70

 
130

PCI loans
 
1.5

 
1.5

 
0.2

 
0.3

 
0.3

 

 
120

Total commercial loans
 
100.0
%

100.0
%
 
100.0
%
 
100.0
%
 
100.0
%





17



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Other and Total
 
 
 
 
 
 
 
 
 
 
 
 
2016 Q1 vs.
 
 
2016
 
2015
 
2015
 
2015
 
2015
 
2015
 
2015
(Dollars in millions) (unaudited)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q1
Other
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income (expense)
 
$
66

 
$
47

 
$
(3
)
 
$
(6
)
 
$
15

 
40%


**
Non-interest income
 
8

 
7

 

 
(29
)
 
(17
)
 
14

 
**
Total net revenue (loss)(3)
 
74

 
54

 
(3
)
 
(35
)
 
(2
)
 
37

 
**
Provision (benefit) for credit losses
 
(2
)
 

 
(2
)
 

 

 
**
 
**
Non-interest expense(10)
 
48

 
60

 
39

 
182

 
31

 
(20
)
 
55%

Income (loss) from continuing operations before income taxes
 
28

 
(6
)
 
(40
)
 
(217
)
 
(33
)
 
**
 
**
Income tax provision (benefit)
 
(65
)
 
(51
)
 
(78
)
 
(143
)
 
(78
)
 
27

 
(17
)
Income (loss) from continuing operations, net of tax
 
$
93

 
$
45

 
$
38

 
$
(74
)
 
$
45

 
107


107

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
82

 
$
88

 
$
92

 
$
95

 
$
104

 
(7)%


(21)%

Average loans held for investment
 
78

 
82

 
88

 
93

 
102

 
(5
)
 
(24
)
Period-end deposits
 
10,593

 
10,762

 
9,286

 
5,550

 
5,363

 
(2
)
 
98

Average deposits
 
10,850

 
10,581

 
7,352

 
5,289

 
5,413

 
3

 
100

Total
 
 
 
 
 
 
 
 
 
 
 

 

Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

Net interest income
 
$
5,056

 
$
4,961

 
$
4,760

 
$
4,537

 
$
4,576

 
2%


10%

Non-interest income
 
1,164

 
1,233

 
1,140

 
1,135

 
1,071

 
(6
)
 
9

Total net revenue (loss)
 
6,220

 
6,194

 
5,900

 
5,672

 
5,647

 

 
10

Provision (benefit) for credit losses
 
1,527

 
1,380

 
1,092

 
1,129

 
935

 
11

 
63

Non-interest expense
 
3,223

 
3,480

 
3,160

 
3,307

 
3,049

 
(7
)
 
6

Income (loss) from continuing operations before income taxes
 
1,470

 
1,334

 
1,648

 
1,236

 
1,663

 
10

 
(12
)
Income tax provision (benefit)
 
452

 
426

 
530

 
384

 
529

 
6

 
(15
)
Income (loss) from continuing operations, net of tax
 
$
1,018

 
$
908

 
$
1,118

 
$
852

 
$
1,134

 
12


(10
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

Period-end loans held for investment
 
$
227,613

 
$
229,851

 
$
213,329

 
$
209,705

 
$
203,978

 
(1)%


12%

Average loans held for investment
 
226,736

 
220,052

 
211,227

 
206,337

 
205,194

 
3

 
10

Period-end deposits
 
221,779

 
217,721

 
212,903

 
208,780

 
210,440

 
2

 
5

Average deposits
 
219,180

 
215,899

 
210,974

 
209,143

 
207,851

 
2

 
5


18



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Notes to Loan and Business Segments Disclosures (Tables 7—12)

**  
Not meaningful.
(1) 
The nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment.
(2) 
Nonperforming assets consist of nonperforming loans, real estate owned (“REO”) and other foreclosed assets. The nonperforming asset rates are calculated based on nonperforming assets for each category divided by the combined period-end total of loans held for investment, REO and other foreclosed assets for each respective category. Calculation of nonperforming assets rates for our Consumer Banking and Commercial Banking businesses are adjusted to exclude the impact of acquired REOs.
(3) 
Some of our tax-related commercial investments generate tax-exempt income or tax credits. Accordingly, we make certain reclassifications within our Commercial Banking business results to present revenues and yields on a taxable-equivalent basis, calculated assuming an effective tax rate approximately equal to our federal statutory tax rate of 35% with offsetting reclassifications to the Other category.
(4) 
Includes a build in our U.K. PPI Reserve in Q3 2015 and Q2 2015, which impacted both revenue and non-interest expense within our International Card business.
(5) 
Calculated based on annualized interest income for the period divided by average loans held for investment during the period for the specified loan category. Annualized interest income excludes various allocations including funds transfer pricing that assigns certain balance sheet assets, deposits and other liabilities and their related revenue and expenses attributable to each business segment.
(6) 
Calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the specified loan category.
(7) 
Includes credit card purchase transactions, net of returns, for loans classified as held for investment and held for sale. Excludes cash advance and balance transfer transactions.
(8) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(9) 
As of March 31, 2016, the loans held for investment acquired in the HFS acquisition included $825 million of PCI loans that are being accounted for under ASC 310-30 (formerly “SOP 03-3”) due to their deterioration in credit quality since origination. From a managed perspective, we evaluate loans based on their actual risk ratings, and accordingly we are also including our nonperforming and criticized ratios measured on that basis. Were these PCI loans to be classified based on their risk ratings, our nonperforming loan rate and nonperforming asset rate for Commercial Banking in Q1 2016 would be 1.69% and 1.70%, respectively; our Criticized performing balance and percentage would increase to $3.3 billion and 5.17%, respectively; Criticized nonperforming balance and percentage would increase to $1.1 billion and 1.69%, respectively, with corresponding decreases to the balance and percentage of our Noncriticized category.
(10) 
Includes restructuring charges for employee severance and related benefits pursuant to our ongoing benefit programs.
 

19



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures(1) 
 
 
Basel III Standardized Approach
(Dollars in millions) (unaudited)
 
March 31,
2016
 
December 31,
2015
 
September 30,
2015
 
June 30,
2015
 
March 31,
2015
Regulatory Capital Metrics
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital
 
$
29,237

 
$
29,544

 
$
30,109

 
$
29,804

 
$
29,671

Tier 1 capital
 
32,530

 
32,838

 
33,402

 
32,614

 
31,493

Total capital(2)
 
38,368

 
38,838

 
37,694

 
37,115

 
35,878

Risk-weighted assets
 
262,220

 
265,739

 
249,081

 
246,106

 
238,011

Average assets for the leverage ratio
 
317,403

 
309,037

 
300,010

 
293,291

 
295,556

Capital Ratios
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital ratio(3)
 
11.1%

 
11.1%

 
12.1%

 
12.1%

 
12.5%

Tier 1 capital ratio(4)
 
12.4

 
12.4

 
13.4

 
13.3

 
13.2

Total capital ratio(5)
 
14.6

 
14.6

 
15.1

 
15.1

 
15.1

Tier 1 leverage ratio(6)
 
10.2

 
10.6

 
11.1

 
11.1

 
10.7

Tangible common equity (“TCE”) ratio(7)
 
9.1

 
8.9

 
9.8

 
9.7

 
9.8

Reconciliation of Non-GAAP Measures
We report certain non-GAAP capital measures that management uses in assessing its capital adequacy. These non-GAAP measures include tangible common equity (“TCE”) and tangible assets. The tables below provide the details of the calculation of our non-GAAP capital measures and regulatory capital. While our non-GAAP capital measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled measures reported by other companies.
 
 
2016
 
2015
 
2015
 
2015
 
2015
(Dollars in millions) (unaudited)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
Tangible Common Equity (Period End)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
47,707

 
$
47,284

 
$
47,685

 
$
46,659

 
$
45,730

Goodwill and intangible assets(8)
 
(15,629
)
 
(15,701
)
 
(15,153
)
 
(15,240
)
 
(15,307
)
Noncumulative perpetual preferred stock(9)
 
(3,296
)
 
(3,294
)
 
(3,294
)
 
(2,810
)
 
(1,822
)
Tangible common equity
 
$
28,782

 
$
28,289

 
$
29,238

 
$
28,609

 
$
28,601

Tangible Common Equity (Average)
 
 
 
 
 
 
 
 
 
 
Average stockholders’ equity
 
$
49,078

 
$
48,712

 
$
48,456

 
$
47,255

 
$
46,397

Average goodwill and intangible assets(8)
 
(15,654
)
 
(15,316
)
 
(15,183
)
 
(15,256
)
 
(15,339
)
Average noncumulative perpetual preferred stock(9)
 
(3,296
)
 
(3,294
)
 
(3,049
)
 
(2,377
)
 
(1,822
)
Average tangible common equity
 
$
30,128

 
$
30,102

 
$
30,224

 
$
29,622

 
$
29,236

 
 
 
 
 
 
 
 
 
 
 

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2016
 
2015
 
2015
 
2015
 
2015
(Dollars in millions) (unaudited)
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
Tangible Assets (Period End)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
330,346

 
$
334,048

 
$
313,700

 
$
310,510

 
$
306,224

Goodwill and intangible assets(8)
 
(15,629
)
 
(15,701
)
 
(15,153
)
 
(15,240
)
 
(15,307
)
Tangible assets
 
$
314,717

 
$
318,347

 
$
298,547

 
$
295,270

 
$
290,917

Tangible Assets (Average)
 
 
 
 
 
 
 
 
 
 
Average total assets
 
$
331,919

 
$
323,354

 
$
313,822

 
$
307,206

 
$
309,401

Average goodwill and intangible assets(8)
 
(15,654
)
 
(15,316
)
 
(15,183
)
 
(15,256
)
 
(15,339
)
Average tangible assets
 
$
316,265

 
$
308,038

 
$
298,639

 
$
291,950

 
$
294,062

Common Equity Tier 1 Capital Ratio Under Basel III Standardized Approach
(Dollars in millions) (unaudited)
 
March 31,
2016
 
December 31,
2015
 
September 30,
2015
 
June 30,
2015
 
March 31,
2015
Common equity excluding AOCI
 
$
44,452

 
$
44,606

 
$
44,533

 
$
44,246

 
$
44,120

Adjustments:
 
 
 
 
 


 
 
 
 
AOCI(10)(11)
 
117

 
(254
)
 
75

 
(128
)
 
(26
)
Goodwill(8)
 
(14,301
)
 
(14,296
)
 
(13,805
)
 
(13,809
)
 
(13,801
)
Intangible assets(8)(11)
 
(532
)
 
(393
)
 
(374
)
 
(413
)
 
(450
)
Other
 
(499
)
 
(119
)
 
(320
)
 
(92
)
 
(172
)
Common equity Tier 1 capital
 
$
29,237

 
$
29,544

 
$
30,109

 
$
29,804

 
$
29,671

Risk-weighted assets
 
$
262,220

 
$
265,739

 
$
249,081

 
$
246,106

 
$
238,011

Common equity Tier 1 capital ratio(3)
 
11.1%

 
11.1%

 
12.1%

 
12.1%

 
12.5%

__________
(1)  
Regulatory capital metrics and capital ratios as of March 31, 2016 are preliminary and therefore subject to change.
(2) 
Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(3) 
Common equity Tier 1 capital ratio is a regulatory measure calculated based on Common equity Tier 1 capital divided by risk-weighted assets.
(4) 
Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(5) 
Total capital ratio is a regulatory capital measure calculated based on Total capital divided by risk-weighted assets.
(6) 
Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by average assets, after certain adjustments.
(7) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.
(8) 
Includes impact of related deferred taxes.
(9) 
Includes related surplus.
(10) 
Amounts presented are net of tax.
(11)  
Amounts based on transition provisions for regulatory capital deductions and adjustments of 40% for 2015 and 60% for 2016.



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