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EX-99.2 - EXHIBIT 99.2 PDF - CAPITAL ONE FINANCIAL CORPq42015earningsreleaseexhibit.pdf
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EX-99.1 - EXHIBIT 99.1 - CAPITAL ONE FINANCIAL CORPq42015earningsrelease-ex991.htm


Exhibit 99.2

Capital One Financial Corporation
Financial Supplement
Fourth Quarter 2015(1) 
Table of Contents

Capital One Financial Corporation Consolidated Results
Page
 
Table 1:
Financial Summary—Consolidated
 
Table 2:
Selected Metrics—Consolidated
 
Table 3:
Consolidated Statements of Income
 
Table 4:
Consolidated Balance Sheets
 
Table 5:
Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)
 
Table 6:
Average Balances, Net Interest Income and Net Interest Margin
 
Table 7:
Loan Information and Performance Statistics
Business Segment Results
 
 
Table 8:
Financial Summary—Business Segment Results
 
Table 9:
Financial & Statistical Summary—Credit Card Business
 
Table 10:
Financial & Statistical Summary—Consumer Banking Business
 
Table 11:
Financial & Statistical Summary—Commercial Banking Business
 
Table 12:
Financial & Statistical Summary—Other and Total
 
Table 13:
Notes to Loan and Business Segments Disclosures (Tables 7—12)
Other
 
 
Table 14:
Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures
__________
(1)
The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Annual Report on Form 10-K for the period ended December 31, 2015 once it is filed with the Securities and Exchange Commission.






CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated(1) 
 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
(Dollars in millions, except per share data and as noted) (unaudited)
 
2015
 
2015
 
2015
 
2015
 
2014
 
2015
 
2014
 

 

 
2015 vs.
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
4,961

 
$
4,760

 
$
4,537

 
$
4,576

 
$
4,656

 
4%

 
7%

 
$
18,834

 
$
17,818

 
6%

Non-interest income
 
1,233

 
1,140

 
1,135

 
1,071

 
1,157

 
8

 
7

 
4,579

 
4,472

 
2

Total net revenue(2)
 
6,194

 
5,900

 
5,672

 
5,647

 
5,813

 
5

 
7

 
23,413

 
22,290

 
5

Provision for credit losses
 
1,380

 
1,092

 
1,129

 
935

 
1,109

 
26

 
24

 
4,536

 
3,541

 
28

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Marketing
 
564

 
418

 
387

 
375

 
509

 
35

 
11

 
1,744

 
1,561

 
12

Amortization of intangibles
 
103

 
106

 
111

 
110

 
123

 
(3
)
 
(16
)
 
430

 
532

 
(19
)
Operating expenses
 
2,813

 
2,636

 
2,809

 
2,564

 
2,652

 
7

 
6

 
10,822

 
10,087

 
7

Total non-interest expense
 
3,480

 
3,160

 
3,307

 
3,049

 
3,284

 
10

 
6

 
12,996

 
12,180

 
7

Income from continuing operations before income taxes
 
1,334

 
1,648

 
1,236

 
1,663

 
1,420

 
(19
)
 
(6
)
 
5,881

 
6,569

 
(10
)
Income tax provision
 
426

 
530

 
384

 
529

 
450

 
(20
)
 
(5
)
 
1,869

 
2,146

 
(13
)
Income from continuing operations, net of tax
 
908

 
1,118

 
852

 
1,134

 
970

 
(19
)
 
(6
)
 
4,012

 
4,423

 
(9
)
Income (loss) from discontinued operations, net of tax(3)
 
12

 
(4
)
 
11

 
19

 
29

 
**

 
(59
)
 
38

 
5

 
**

Net income
 
920

 
1,114

 
863

 
1,153

 
999

 
(17
)
 
(8
)
 
4,050

 
4,428

 
(9
)
Dividends and undistributed earnings allocated to participating securities(4)
 
(4
)
 
(6
)
 
(4
)
 
(6
)
 
(4
)
 
(33
)
 

 
(20
)
 
(18
)
 
11

Preferred stock dividends(4)
 
(68
)
 
(29
)
 
(29
)
 
(32
)
 
(21
)
 
134

 
224

 
(158
)
 
(67
)
 
136

Net income available to common stockholders
 
$
848

 
$
1,079

 
$
830

 
$
1,115

 
$
974

 
(21
)
 
(13
)
 
$
3,872

 
$
4,343

 
(11
)
Common Share Statistics
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic earnings per common share:(4)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income from continuing operations
 
$
1.58

 
$
2.01

 
$
1.50

 
$
2.00

 
$
1.71

 
(21)%

 
(8)%

 
$
7.08

 
$
7.70

 
(8)%

Income (loss) from discontinued operations
 
0.02

 
(0.01
)
 
0.02

 
0.03

 
0.05

 
**

 
(60
)
 
0.07

 
0.01

 
**

Net income per basic common share
 
$
1.60

 
$
2.00

 
$
1.52

 
$
2.03

 
$
1.76

 
(20
)
 
(9
)
 
$
7.15

 
$
7.71

 
(7
)
Diluted earnings per common share:(4)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income from continuing operations
 
$
1.56

 
$
1.99

 
$
1.48

 
$
1.97

 
$
1.68

 
(22
)
 
(7
)
 
$
7.00

 
$
7.58

 
(8
)
Income (loss) from discontinued operations
 
0.02

 
(0.01
)
 
0.02

 
0.03

 
0.05

 
**

 
(60
)
 
0.07

 
0.01

 
**

Net income per diluted common share(5)
 
$
1.58

 
$
1.98

 
$
1.50

 
$
2.00

 
$
1.73

 
(20
)
 
(9
)
 
$
7.07

 
$
7.59

 
(7
)
Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic
 
530.8

 
540.6

 
545.6

 
550.2

 
554.3

 
(2
)
 
(4
)
 
541.8

 
563.1

 
(4
)
Diluted
 
536.3

 
546.3

 
552.0

 
557.2

 
561.8

 
(2
)
 
(5
)
 
548.0

 
571.9

 
(4
)
Common shares outstanding (period end, in millions)
 
527.3

 
534.9

 
542.5

 
548.0

 
553.4

 
(1
)
 
(5
)
 
527.3

 
553.4

 
(5
)
Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.30

 
$
0.30

 

 
33

 
$
1.50

 
$
1.20

 
25

Tangible book value per common share (period end)(6)
 
53.65

 
54.66

 
52.74

 
52.19

 
50.32

 
(2
)
 
7

 
53.65

 
50.32

 
7


1


 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
(Dollars in millions) (unaudited)
 
2015
 
2015
 
2015
 
2015
 
2014
 
2015
 
2014
 
 
 
 
 
2015 vs.
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Balance Sheet (Period End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for investment(7)
 
$
229,851

 
$
213,329

 
$
209,705

 
$
203,978

 
$
208,316

 
8%

 
10%
 
$
229,851

 
$
208,316

 
10%
Interest-earning assets
 
302,007

 
283,073

 
280,137

 
275,837

 
277,849

 
7

 
9
 
302,007

 
277,849

 
9
Total assets
 
334,048

 
313,700

 
310,510

 
306,224

 
308,167

 
6

 
8
 
334,048

 
308,167

 
8
Interest-bearing deposits
 
191,874

 
187,848

 
183,657

 
185,208

 
180,467

 
2

 
6
 
191,874

 
180,467

 
6
Total deposits
 
217,721

 
212,903

 
208,780

 
210,440

 
205,548

 
2

 
6
 
217,721

 
205,548

 
6
Borrowings
 
59,115

 
42,778

 
45,766

 
41,029

 
48,457

 
38

 
22
 
59,115

 
48,457

 
22
Common equity
 
43,990

 
44,391

 
43,849

 
43,908

 
43,231

 
(1
)
 
2
 
43,990

 
43,231

 
2
Total stockholders’ equity
 
47,284

 
47,685

 
46,659

 
45,730

 
45,053

 
(1
)
 
5
 
47,284

 
45,053

 
5
Balance Sheet (Average Balances)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Loans held for investment(7)
 
$
220,052

 
$
211,227

 
$
206,337

 
$
205,194

 
$
203,436

 
4%

 
8%
 
$
210,745

 
$
197,925

 
6%
Interest-earning assets
 
292,054

 
283,082

 
276,585

 
278,427

 
273,436

 
3

 
7
 
282,581

 
267,174

 
6
Total assets
 
323,354

 
313,822

 
307,206

 
309,401

 
304,153

 
3

 
6
 
313,474

 
297,659

 
5
Interest-bearing deposits
 
189,885

 
185,800

 
183,946

 
182,998

 
179,401

 
2

 
6
 
185,677

 
181,036

 
3
Total deposits
 
215,899

 
210,974

 
209,143

 
207,851

 
205,355

 
2

 
5
 
210,989

 
205,675

 
3
Borrowings
 
48,850

 
45,070

 
41,650

 
46,082

 
43,479

 
8

 
12
 
45,420

 
38,882

 
17
Common equity
 
45,418

 
45,407

 
44,878

 
44,575

 
43,895

 

 
3
 
45,072

 
43,055

 
5
Total stockholders’ equity
 
48,712

 
48,456

 
47,255

 
46,397

 
45,576

 
1

 
7
 
47,713

 
44,268

 
8
    

2



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated(1)
 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
(Dollars in millions except as noted) (unaudited)
 
2015
 
2015
 
2015
 
2015
 
2014
 
2015
 
2014
 

 

 
2015 vs.
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income growth (period over period)
 
4%

 
5%

 
(1)%

 
(2)%

 
4%

 
**


**

 
6%

 
(2)%

 
**

Non-interest income growth (period over period)
 
8

 

 
6

 
(7
)
 
1

 
**

 
**

 
2

 
5

 
**

Total net revenue growth (period over period)
 
5

 
4

 

 
(3
)
 
3

 
**

 
**

 
5

 

 
**

Total net revenue margin(8)
 
8.48

 
8.34

 
8.20

 
8.11

 
8.50

 
14
bps
 
(2
)bps
 
8.29

 
8.34

 
(5
)bps
Net interest margin(9)
 
6.79

 
6.73

 
6.56

 
6.57

 
6.81

 
6

 
(2
)
 
6.66

 
6.67

 
(1
)
Return on average assets
 
1.12

 
1.43

 
1.11

 
1.47

 
1.28

 
(31
)
 
(16
)
 
1.28

 
1.49

 
(21
)
Return on average tangible assets(10)
 
1.18

 
1.50

 
1.17

 
1.54

 
1.34

 
(32
)
 
(16
)
 
1.35

 
1.57

 
(22
)
Return on average common equity(11)
 
7.36

 
9.54

 
7.30

 
9.84

 
8.61

 
(218
)
 
(125
)
 
8.51

 
10.08

 
(157
)
Return on average tangible common equity(12)
 
11.11

 
14.33

 
11.06

 
15.00

 
13.28

 
(322
)
 
(217
)
 
12.87

 
15.79

 
(292
)
Non-interest expense as a percentage of average loans held for investment
 
6.33

 
5.98

 
6.41

 
5.94

 
6.46

 
35

 
(13
)
 
6.17

 
6.15

 
2

Efficiency ratio(13)
 
56.18

 
53.56

 
58.30

 
53.99

 
56.49

 
262

 
(31
)
 
55.51

 
54.64

 
87

Effective income tax rate for continuing operations
 
31.9

 
32.2

 
31.1

 
31.8

 
31.7

 
(30
)
 
20

 
31.8

 
32.7

 
(90
)
Employees (in thousands), period end
 
45.4

 
46.9

 
47.5

 
47.0

 
46.0

 
(3)%


(1)%

 
45.4

 
46.0

 
(1)%

Credit Quality Metrics(7)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan and lease losses
 
$
5,130

 
$
4,847

 
$
4,676

 
$
4,405

 
$
4,383

 
6%


17%

 
$
5,130

 
$
4,383

 
17%

Allowance as a percentage of loans held for investment
 
2.23%

 
2.27%

 
2.23%

 
2.16%

 
2.10%

 
(4
)bps

13
bps
 
2.23%

 
2.10%

 
13
bps
Net charge-offs
 
$
1,078

 
$
890

 
$
846

 
$
881

 
$
915

 
21%


18%

 
$
3,695

 
$
3,414

 
8%

Net charge-off rate(14)
 
1.96%

 
1.69%

 
1.64%

 
1.72%

 
1.80%

 
27
bps

16
bps
 
1.75%

 
1.72%

 
3
bps
30+ day performing delinquency rate
 
2.69

 
2.63

 
2.33

 
2.32

 
2.62

 
6

 
7

 
2.69

 
2.62

 
7

30+ day delinquency rate
 
3.00

 
2.95

 
2.65

 
2.58

 
2.91

 
5

 
9

 
3.00

 
2.91

 
9

Capital Ratios(15)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital ratio 
 
11.1%

 
12.1%

 
12.1%

 
12.5%

 
12.5%

 
(100
)bps

(140
)bps
 
11.1%

 
12.5%

 
(140
)bps
Tier 1 capital ratio
 
12.3

 
13.4

 
13.3

 
13.2

 
13.2

 
(110
)
 
(90
)
 
12.3

 
13.2

 
(90
)
Total capital ratio
 
14.6

 
15.1

 
15.1

 
15.1

 
15.1

 
(50
)
 
(50
)
 
14.6

 
15.1

 
(50
)
Tier 1 leverage ratio
 
10.6

 
11.1

 
11.1

 
10.7

 
10.8

 
(50
)
 
(20
)
 
10.6

 
10.8

 
(20
)
Tangible common equity (“TCE) ratio(16)
 
8.9

 
9.8

 
9.7

 
9.8

 
9.5

 
(90
)
 
(60
)
 
8.9

 
9.5

 
(60
)
 

3



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
 
 
Three Months Ended
 
2015 Q4 vs.
 
Year Ended
 
 
2015
 
2015
 
2014
 
2015
 
2014
 

 

 
2015 vs.
(Dollars in millions, except per share data and as noted) (unaudited)
 
Q4
 
Q3
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
4,961

 
$
4,753

 
$
4,613

 
4%

 
8%

 
$
18,785

 
$
17,662

 
6%

Investment securities
 
401

 
386

 
405

 
4

 
(1
)
 
1,575

 
1,628

 
(3
)
Other
 
22

 
25

 
27

 
(12
)
 
(19
)
 
99

 
107

 
(7
)
Total interest income
 
5,384

 
5,164

 
5,045

 
4

 
7

 
20,459

 
19,397

 
5

Interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits
 
277

 
271

 
269

 
2

 
3

 
1,091

 
1,088

 

Securitized debt obligations
 
43

 
39

 
36

 
10

 
19

 
151

 
145

 
4

Senior and subordinated notes
 
89

 
82

 
73

 
9

 
22

 
330

 
299

 
10

Other borrowings
 
14

 
12

 
11

 
17

 
27

 
53

 
47

 
13

Total interest expense
 
423

 
404

 
389

 
5

 
9

 
1,625

 
1,579

 
3

Net interest income
 
4,961

 
4,760

 
4,656

 
4

 
7

 
18,834

 
17,818

 
6

Provision for credit losses
 
1,380

 
1,092

 
1,109

 
26

 
24

 
4,536

 
3,541

 
28

Net interest income after provision for credit losses
 
3,581

 
3,668

 
3,547

 
(2
)
 
1

 
14,298

 
14,277

 

Non-interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Service charges and other customer-related fees
 
426

 
423

 
462

 
1

 
(8
)
 
1,715

 
1,867

 
(8
)
Interchange fees, net
 
617

 
555

 
523

 
11

 
18

 
2,235

 
2,021

 
11

Net other-than-temporary impairment recognized in earnings
 
(3
)
 
(5
)
 
(9
)
 
(40
)
 
(67
)
 
(30
)
 
(24
)
 
25

Other
 
193

 
167

 
181

 
16

 
7

 
659

 
608

 
8

Total non-interest income
 
1,233

 
1,140

 
1,157

 
8

 
7

 
4,579

 
4,472

 
2

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Salaries and associate benefits
 
1,215

 
1,189

 
1,179

 
2

 
3

 
4,975

 
4,593

 
8

Occupancy and equipment
 
511

 
444

 
474

 
15

 
8

 
1,829

 
1,745

 
5

Marketing
 
564

 
418

 
509

 
35

 
11

 
1,744

 
1,561

 
12

Professional services
 
349

 
313

 
329

 
12

 
6

 
1,292

 
1,216

 
6

Communications and data processing
 
247

 
226

 
203

 
9

 
22

 
883

 
798

 
11

Amortization of intangibles
 
103

 
106

 
123

 
(3
)
 
(16
)
 
430

 
532

 
(19
)
Other
 
491

 
464

 
467

 
6

 
5

 
1,843

 
1,735

 
6

Total non-interest expense
 
3,480

 
3,160

 
3,284

 
10

 
6

 
12,996

 
12,180

 
7

Income from continuing operations before income taxes
 
1,334

 
1,648

 
1,420

 
(19
)
 
(6
)
 
5,881

 
6,569

 
(10
)
Income tax provision
 
426

 
530

 
450

 
(20
)
 
(5
)
 
1,869

 
2,146

 
(13
)
Income from continuing operations, net of tax
 
908

 
1,118

 
970

 
(19
)
 
(6
)
 
4,012

 
4,423

 
(9
)
Income (loss) from discontinued operations, net of tax(3)
 
12

 
(4
)
 
29

 
**

 
(59
)
 
38

 
5

 
**

Net income
 
920

 
1,114

 
999

 
(17
)
 
(8
)
 
4,050

 
4,428

 
(9
)
Dividends and undistributed earnings allocated to participating securities(4)
 
(4
)
 
(6
)
 
(4
)
 
(33
)
 

 
(20
)
 
(18
)
 
11

Preferred stock dividends(4)
 
(68
)
 
(29
)
 
(21
)
 
134

 
224

 
(158
)
 
(67
)
 
136

Net income available to common stockholders
 
$
848

 
$
1,079

 
$
974

 
(21
)
 
(13
)
 
$
3,872

 
$
4,343

 
(11
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

4



 
 
Three Months Ended
 
2015 Q4 vs.
 
Year Ended
 
 
2015
 
2015
 
2014
 
2015
 
2014
 
 
 
 
 
2015 vs.
(Dollars in millions, except per share data and as noted) (unaudited)
 
Q4
 
Q3
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Basic earnings per common share:(4)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income from continuing operations
 
$
1.58

 
$
2.01

 
$
1.71

 
(21)%

 
(8)%

 
$
7.08

 
$
7.70

 
(8)%

Income (loss) from discontinued operations
 
0.02

 
(0.01
)
 
0.05

 
**

 
(60
)
 
0.07

 
0.01

 
**

Net income per basic common share
 
$
1.60

 
$
2.00

 
$
1.76

 
(20
)
 
(9
)
 
$
7.15

 
$
7.71

 
(7
)
Diluted earnings per common share:(4)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income from continuing operations
 
$
1.56

 
$
1.99

 
$
1.68

 
(22
)
 
(7
)
 
$
7.00

 
$
7.58

 
(8
)
Income (loss) from discontinued operations
 
0.02

 
(0.01
)
 
0.05

 
**

 
(60
)
 
0.07

 
0.01

 
**

Net income per diluted common share(5)
 
$
1.58

 
$
1.98

 
$
1.73

 
(20
)
 
(9
)
 
$
7.07

 
$
7.59

 
(7
)
Weighted average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Basic common shares
 
530.8

 
540.6

 
554.3

 
(2
)
 
(4
)
 
541.8

 
563.1

 
(4
)
Diluted common shares
 
536.3

 
546.3

 
561.8

 
(2
)
 
(5
)
 
548.0

 
571.9

 
(4
)
Dividends paid per common share
 
$
0.40

 
$
0.40

 
$
0.30

 

 
33

 
$
1.50

 
$
1.20

 
25


5



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets(1) 
 
 
 
 
 
 
 
 
December 31, 2015 vs.
(Dollars in millions) (unaudited)
 
December 31, 2015
 
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
Assets:
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents:
 
 
 
 
 
 
 
 
 
 
Cash and due from banks
 
$
3,407

 
$
2,701

 
$
3,147

 
26%

 
8%

Interest-bearing deposits with banks
 
4,577

 
3,952

 
4,095

 
16

 
12

Federal funds sold and securities purchased under agreements to resell
 
39

 
184

 
0

 
(79
)
 
**

Total cash and cash equivalents
 
8,023

 
6,837

 
7,242

 
17

 
11

Restricted cash for securitization investors
 
1,017

 
586

 
234

 
74

 
**

Securities available for sale, at fair value
 
39,061

 
39,431

 
39,508

 
(1
)
 
(1
)
Securities held to maturity, at carrying value
 
24,619

 
23,711

 
22,500

 
4

 
9

Loans held for investment:(7)
 
 
 
 
 
 
 

 

Unsecuritized loans held for investment
 
196,068

 
179,748

 
171,771

 
9

 
14

Restricted loans for securitization investors
 
33,783

 
33,581

 
36,545

 
1

 
(8
)
Total loans held for investment
 
229,851

 
213,329

 
208,316

 
8

 
10

Allowance for loan and lease losses
 
(5,130
)
 
(4,847
)
 
(4,383
)
 
6

 
17

Net loans held for investment
 
224,721

 
208,482

 
203,933

 
8

 
10

Loans held for sale, at lower of cost or fair value
 
904

 
566

 
626

 
60

 
44

Premises and equipment, net
 
3,584

 
3,629

 
3,685

 
(1
)
 
(3
)
Interest receivable
 
1,189

 
1,101

 
1,079

 
8

 
10

Goodwill
 
14,480

 
13,983

 
13,978

 
4

 
4

Other assets
 
16,450

 
15,374

 
15,382

 
7

 
7

Total assets
 
$
334,048

 
$
313,700

 
$
308,167

 
6

 
8

 
 
 
 
 
 
 
 
 
 
 

6



 
 
 
 
 
 
 
 
December 31, 2015 vs.
(Dollars in millions) (unaudited)
 
December 31, 2015
 
September 30, 2015
 
December 31, 2014
 
September 30, 2015
 
December 31, 2014
Liabilities:
 
 
 
 
 
 
 
 
 
 
Interest payable
 
$
299

 
$
198

 
$
254

 
51%

 
18%

Deposits:
 
 
 
 
 
 
 
 
 
 
Non-interest bearing deposits
 
25,847

 
25,055

 
25,081

 
3

 
3

Interest-bearing deposits
 
191,874

 
187,848

 
180,467

 
2

 
6

Total deposits
 
217,721

 
212,903

 
205,548

 
2

 
6

Securitized debt obligations
 
16,166

 
15,656

 
11,624

 
3

 
39

Other debt:
 
 
 
 
 
 
 
 
 
 
Federal funds purchased and securities loaned or sold under agreements to repurchase
 
981

 
1,021

 
880

 
(4
)
 
11

Senior and subordinated notes
 
21,837

 
21,773

 
18,684

 

 
17

Other borrowings
 
20,131

 
4,328

 
17,269

 
**

 
17

Total other debt
 
42,949

 
27,122

 
36,833

 
58

 
17

Other liabilities
 
9,629

 
10,136

 
8,855

 
(5
)
 
9

Total liabilities
 
286,764

 
266,015

 
263,114

 
8

 
9

 
 
 
 
 
 
 
 
 
 
 
Stockholders equity:
 
 
 
 
 
 
 
 
 
 
Preferred stock
 
0

 
0

 
0

 

 

Common stock
 
6

 
6

 
6

 

 

Additional paid-in capital, net
 
29,655

 
29,594

 
27,869

 

 
6

Retained earnings
 
27,045

 
26,407

 
23,973

 
2

 
13

Accumulated other comprehensive loss
 
(616
)
 
(142
)
 
(430
)
 
**

 
43

Treasury stock, at cost
 
(8,806
)
 
(8,180
)
 
(6,365
)
 
8

 
38

Total stockholders equity
 
47,284

 
47,685

 
45,053

 
(1
)
 
5

Total liabilities and stockholders equity
 
$
334,048

 
$
313,700

 
$
308,167

 
6

 
8


7



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

**  
Not meaningful.
(1) 
As of January 1, 2015, we changed our accounting principle from a gross basis of presentation to a net basis, for presenting qualifying derivative assets and liabilities, as well as the related right to reclaim cash collateral or obligation to return cash collateral. Prior period results, excluding regulatory ratios, have been recast to conform to this presentation.
(2) 
Total net revenue was reduced by $222 million in Q4 2015, $195 million in Q3 2015, $168 million in Q2 2015, $147 million in Q1 2015 and $165 million in Q4 2014 for the estimated uncollectible amount of billed finance charges and fees.
(3) 
Historically, the majority of the (benefit) provision for representation and warranty losses is included net of tax in discontinued operations. The (benefit) provision for mortgage representation and warranty losses included the following activity:
 
 
2015
 
2015
 
2015
 
2015
 
2014
(Dollars in millions) (unaudited)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
(Benefit) provision for mortgage representation and warranty losses before income taxes:
 
 
 
 
 
 
 
 
 
 
Recorded in continuing operations
 
$
(1
)
 
$
(7
)
 
$
(9
)
 
$
1

 
$
(11
)
Recorded in discontinued operations
 
(21
)
 
3

 
(27
)
 
(19
)
 
(41
)
Total (benefit) provision for mortgage representation and warranty losses before income taxes
 
$
(22
)
 
$
(4
)
 
$
(36
)
 
$
(18
)
 
$
(52
)
The mortgage representation and warranty reserve was $610 million as of December 31, 2015, $632 million as of September 30, 2015 and $731 million as of December 31, 2014.
(4) 
Dividends and undistributed earnings allocated to participating securities, earnings per share and preferred stock dividends are computed independently for each period. Accordingly, the sum of each quarter may not agree to the year-to-date total.
(5) 
On December 1, 2015, we completed the acquisition of Healthcare Financial Services business of General Electric Capital Corporation (“GE Healthcare acquisition”). In Q4 2015, we recorded charges totaling $72 million associated with (i) closing the acquisition of Healthcare Financial Services business of General Electric Capital Corporation (“GE Healthcare acquisition”) and establishing an initial allowance and reserve related to the loans acquired; (ii) certain planned site closures; and (iii) revisions to the restructuring charges recorded in Q2 2015 to reflect updated information. We recorded a build in the U.K. Payment Protection Insurance customer refund reserve (“U.K. PPI Reserve”) of $69 million in Q3 2015 and $78 million in Q2 2015. In Q2 2015, we also recorded restructuring charges of $147 million for severance and related benefits pursuant to our ongoing benefit programs, as a result of the realignment of our workforce. We report the following non-GAAP financial measures that we believe are helpful for investors to understand the effect of the excluded items on our reported results. The table below presents a reconciliation of our reported results to these non-GAAP financial measures:
 
 
2015 Q4
 
2015 Q3
 
2015 Q2
 
Year Ended
December 31, 2015
(Dollars in millions, except per share data) (unaudited)
 
Pre-Tax Income
 
Net Income
 
Diluted EPS
 
Pre-Tax Income
 
Net Income
 
Diluted EPS
 
Pre-Tax Income
 
Net Income
 
Diluted EPS
 
Pre-Tax Income
 
Net Income
 
Diluted EPS
Reported results
 
$
1,334

 
$
920

 
$
1.58

 
$
1,648

 
$
1,114

 
$
1.98

 
$
1,236

 
$
863

 
$
1.50

 
$
5,881

 
$
4,050

 
$
7.07

Adjustments
 
72

 
46

 
0.09

 
69

 
69

 
0.12

 
225

 
155

 
0.28

 
366

 
270

 
0.49

Results excluding adjustments
 
$
1,406

 
$
966

 
$
1.67

 
$
1,717

 
$
1,183

 
$
2.10

 
$
1,461

 
$
1,018

 
$
1.78

 
$
6,247

 
$
4,320

 
$
7.56

(6) 
Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for additional information on tangible common equity.
(7) 
Included in loans held for investment are acquired loans recorded at fair value at acquisition and subsequently accounted for based on estimated cash flows expected to be collected over the life of the loans (under the accounting standard formerly known as “SOP 03-3,” or Accounting Standard Codification 310-30). These include certain of our consumer and commercial loans that were acquired through business acquisitions. The table below presents amounts related to acquired loans accounted for under SOP 03-3:
 
 
2015
 
2015
 
2015
 
2015
 
2014
(Dollars in millions) (unaudited)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
Acquired loans accounted for under SOP 03-3:
 
 
 
 
 
 
 
 
 
 
Period-end unpaid principal balance
 
$
20,434

 
$
20,585

 
$
21,841

 
$
23,248

 
$
24,473

Period-end loans held for investment
 
19,518

 
19,743

 
20,970

 
22,334

 
23,500

Average loans held for investment
 
19,319

 
20,116

 
21,440

 
22,773

 
23,907


8



(8) 
Calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(9) 
Calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(10) 
Calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. Return on average tangible assets is a non-GAAP measure. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for additional information.
(11) 
Calculated based on the annualized sum of (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly titled measures reported by other companies.
(12) 
Calculated based on the annualized sum of (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Return on average tangible common equity is a non-GAAP measure and our calculation may not be comparable to similarly titled measures reported by other companies. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for additional information.
(13) 
Calculated based on total non-interest expense for the period divided by total net revenue for the period. The efficiency ratio, excluding the adjustments discussed above in Footnote 5, was 55.82% for Q4 2015, 52.78% for Q3 2015, 54.63% for Q2 2015 and 54.32% for the year ended December 31, 2015.
(14) 
Calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(15) 
Ratios as of the end of Q4 2015 are preliminary and therefore subject to change. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for information on the calculation of each of these ratios.
(16) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures” for additional information.

9



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
 
 
2015 Q4
 
2015 Q3
 
2014 Q4
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions) (unaudited)
 
 
 
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
220,760

 
$
4,961

 
8.99%

 
$
212,076

 
$
4,753

 
8.96%

 
$
204,137

 
$
4,613

 
9.04%

Investment securities
 
64,444

 
401

 
2.49

 
63,541

 
386

 
2.43

 
62,952

 
405

 
2.57

Cash equivalents and other
 
6,850

 
22

 
1.28

 
7,465

 
25

 
1.34

 
6,347

 
27

 
1.70

Total interest-earning assets
 
$
292,054

 
$
5,384

 
7.37

 
$
283,082

 
$
5,164

 
7.30

 
$
273,436

 
$
5,045

 
7.38

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Interest-bearing deposits
 
$
189,885

 
$
277

 
0.58
%
 
$
185,800

 
$
271

 
0.58
%
 
$
179,401

 
$
269

 
0.60
%
Securitized debt obligations
 
15,993

 
43

 
1.08

 
14,881

 
39

 
1.05

 
11,479

 
36

 
1.25

Senior and subordinated notes
 
21,987

 
89

 
1.62

 
20,806

 
82

 
1.58

 
18,680

 
73

 
1.56

Other borrowings and liabilities
 
11,542

 
14

 
0.49

 
10,114

 
12

 
0.47

 
14,058

 
11

 
0.31

Total interest-bearing liabilities
 
$
239,407

 
$
423

 
0.71

 
$
231,601

 
$
404

 
0.70

 
$
223,618

 
$
389

 
0.70

Net interest income/spread
 
 
 
$
4,961

 
6.66

 
 
 
$
4,760

 
6.60

 
 
 
$
4,656

 
6.68

Impact of non-interest bearing funding
 
 
 
 
 
0.13

 
 
 
 
 
0.13

 
 
 
 
 
0.13

Net interest margin
 
 
 
 
 
6.79%

 
 
 
 
 
6.73%

 
 
 
 
 
6.81%

 
 
Year Ended December 31,
 
 
2015
 
2014
 
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
 
Average Balance
 
Interest Income/Expense(1)
 
Yield/Rate(1)
(Dollars in millions) (unaudited)
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
211,549

 
$
18,785

 
8.88%

 
$
198,419

 
$
17,662

 
8.90%

Investment securities
 
63,738

 
1,575

 
2.47

 
62,547

 
1,628

 
2.60

Cash equivalents and other
 
7,294

 
99

 
1.36

 
6,208

 
107

 
1.72

Total interest-earning assets
 
$
282,581

 
$
20,459

 
7.24

 
$
267,174

 
$
19,397

 
7.26

 
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits
 
$
185,677

 
$
1,091

 
0.59
%
 
$
181,036

 
$
1,088

 
0.60
%
Securitized debt obligations
 
13,929

 
151

 
1.08

 
10,686

 
145

 
1.36

Senior and subordinated notes
 
20,935

 
330

 
1.58

 
16,543

 
299

 
1.81

Other borrowings and liabilities
 
11,297

 
53

 
0.47

 
12,325

 
47

 
0.38

Total interest-bearing liabilities
 
$
231,838

 
$
1,625

 
0.70

 
$
220,590

 
$
1,579

 
0.72

Net interest income/spread
 
 
 
$
18,834

 
6.54

 
 
 
$
17,818

 
6.54

Impact of non-interest bearing funding
 
 
 
 
 
0.12

 
 
 
 
 
0.13

Net interest margin
 
 
 
 
 
6.66%

 
 
 
 
 
6.67%

__________
(1) 
Interest income and interest expense and the calculation of average yields on interest-earning assets and average rates on interest-bearing liabilities include the impact of hedge accounting.

10



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
(Dollars in millions) (unaudited)
 
2015
Q4
 
2015
Q3
 
2015
Q2
 
2015
Q1
 
2014
Q4
 
2015
Q3
 
2014
Q4
 
2015
 
2014
 
2015 vs.
2014
Loans Held For Investment (Period End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
87,939

 
$
82,178

 
$
78,984

 
$
74,131

 
$
77,704

 
7%

 
13%

 
$
87,939

 
$
77,704

 
13%

   International credit card
 
8,186

 
7,957

 
8,219

 
7,623

 
8,172

 
3

 

 
8,186

 
8,172

 

Total credit card
 
96,125

 
90,135

 
87,203

 
81,754

 
85,876

 
7

 
12

 
96,125

 
85,876

 
12

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
41,549

 
41,052

 
39,991

 
38,937

 
37,824

 
1

 
10

 
41,549

 
37,824

 
10

   Home loan
 
25,227

 
26,340

 
27,595

 
28,905

 
30,035

 
(4
)
 
(16
)
 
25,227

 
30,035

 
(16
)
   Retail banking
 
3,596

 
3,598

 
3,590

 
3,537

 
3,580

 

 

 
3,596

 
3,580

 

Total consumer banking
 
70,372

 
70,990

 
71,176

 
71,379

 
71,439

 
(1
)
 
(1
)
 
70,372

 
71,439

 
(1
)
Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
25,518

 
23,585

 
22,886

 
22,831

 
23,137

 
8

 
10

 
25,518

 
23,137

 
10

   Commercial and industrial
 
37,135

 
27,873

 
27,660

 
27,172

 
26,972

 
33

 
38

 
37,135

 
26,972

 
38

Total commercial lending
 
62,653

 
51,458

 
50,546

 
50,003

 
50,109

 
22

 
25

 
62,653

 
50,109

 
25

   Small-ticket commercial real estate
 
613

 
654

 
685

 
738

 
781

 
(6
)
 
(22
)
 
613

 
781

 
(22
)
Total commercial banking
 
63,266

 
52,112

 
51,231

 
50,741

 
50,890

 
21

 
24

 
63,266

 
50,890

 
24

Other loans
 
88

 
92

 
95

 
104

 
111

 
(4
)
 
(21
)
 
88

 
111

 
(21
)
Total loans held for investment
 
$
229,851

 
$
213,329

 
$
209,705

 
$
203,978

 
$
208,316

 
8

 
10

 
$
229,851

 
$
208,316

 
10

Loans Held For Investment (Average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Domestic credit card
 
$
83,760

 
$
80,402

 
$
75,924

 
$
74,770

 
$
74,026

 
4%

 
13%

 
$
78,743

 
$
71,262

 
10%

   International credit card
 
8,127

 
8,048

 
7,977

 
7,811

 
7,714

 
1

 
5

 
7,992

 
7,684

 
4

Total credit card
 
91,887

 
88,450

 
83,901

 
82,581

 
81,740

 
4

 
12

 
86,735

 
78,946

 
10

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
41,333

 
40,560

 
39,546

 
38,387

 
37,072

 
2

 
11

 
39,967

 
34,769

 
15

   Home loan
 
25,776

 
26,934

 
28,251

 
29,493

 
30,604

 
(4
)
 
(16
)
 
27,601

 
32,589

 
(15
)
   Retail banking
 
3,595

 
3,603

 
3,570

 
3,561

 
3,578

 

 

 
3,582

 
3,606

 
(1
)
Total consumer banking
 
70,704

 
71,097

 
71,367

 
71,441

 
71,254

 
(1
)
 
(1
)
 
71,150

 
70,964

 

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
25,613

 
23,305

 
22,853

 
23,120

 
23,129

 
10

 
11

 
23,728

 
22,003

 
8

   Commercial and industrial
 
31,132

 
27,620

 
27,414

 
27,190

 
26,409

 
13

 
18

 
28,349

 
25,028

 
13

Total commercial lending
 
56,745

 
50,925

 
50,267

 
50,310

 
49,538

 
11

 
15

 
52,077

 
47,031

 
11

   Small-ticket commercial real estate
 
634

 
667

 
709

 
760

 
801

 
(5
)
 
(21
)
 
692

 
868

 
(20
)
Total commercial banking
 
57,379

 
51,592

 
50,976

 
51,070

 
50,339

 
11

 
14

 
52,769

 
47,899

 
10

Other loans
 
82

 
88

 
93

 
102

 
103

 
(7
)
 
(20
)
 
91

 
116

 
(22
)
Total average loans held for investment
 
$
220,052

 
$
211,227

 
$
206,337

 
$
205,194

 
$
203,436

 
4

 
8

 
$
210,745

 
$
197,925

 
6

Net Charge-Off (Recovery) Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
3.75%

 
3.08%

 
3.42%

 
3.55%

 
3.39%

 
67
bps
 
36
bps
 
3.45%

 
3.43%

 
2
bps
   International credit card
 
2.76

 
1.80

 
2.65

 
2.80

 
3.34

 
96

 
(58
)
 
2.50

 
3.69

 
(119
)
Total credit card
 
3.66

 
2.96

 
3.35

 
3.48

 
3.38

 
70

 
28

 
3.36

 
3.46

 
(10
)

11



 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
(Dollars in millions) (unaudited)
 
2015
Q4
 
2015
Q3
 
2015
Q2
 
2015
Q1
 
2014
Q4
 
2015
Q3
 
2014
Q4
 
2015
 
2014
 
2015 vs.
2014
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
2.10%

 
1.85%

 
1.22%

 
1.55%

 
2.14%
 
25
bps
 
(4
)bps
 
1.69%

 
1.78%

 
(9
)bps
   Home loan
 
0.05

 
0.01

 
0.04

 
0.03

 
0.07
 
4

 
(2
)
 
0.03

 
0.05

 
(2
)
   Retail banking
 
1.43

 
1.53

 
1.39

 
0.96

 
1.28
 
(10
)
 
15

 
1.33

 
1.07

 
26

Total consumer banking
 
1.32

 
1.14

 
0.76

 
0.89

 
1.20
 
18

 
12

 
1.03

 
0.95

 
8

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
(0.03
)
 
(0.15
)
 
(0.04
)
 
(0.03
)
 
0.01
 
12

 
**

 
(0.06
)
 
(0.02
)
 
(4
)
   Commercial and industrial
 
0.07

 
0.61

 
0.13

 
0.05

 
0.10
 
(54
)
 
(3
)
 
0.21

 
0.04

 
17

Total commercial lending
 
0.02

 
0.26

 
0.05

 
0.01

 
0.06
 
(24
)
 
(4
)
 
0.09

 
0.01

 
8

   Small-ticket commercial real estate
 
0.34

 
0.50

 
0.15

 
0.47

 
0.80
 
(16
)
 
(46
)
 
0.36

 
0.52

 
(16
)
Total commercial banking
 
0.03

 
0.26

 
0.05

 
0.02

 
0.07
 
(23
)
 
(4
)
 
0.09

 
0.02

 
7

Other loans
 
(2.53
)
 
(5.50
)
 
(0.79
)
 
1.56

 
0.47
 
297

 
**

 
(1.66
)
 
0.36

 
**

Total net charge-offs
 
1.96

 
1.69

 
1.64

 
1.72

 
1.80
 
27

 
16

 
1.75

 
1.72

 
3

30+ Day Performing Delinquency Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
3.39%

 
3.28%

 
2.84%

 
2.92%

 
3.27%
 
11
bps
 
12
bps
 
3.39%

 
3.27%

 
12
bps
   International credit card
 
2.98

 
2.81

 
2.65

 
2.81

 
2.94
 
17

 
4

 
2.98

 
2.94

 
4

Total credit card
 
3.36

 
3.24

 
2.82

 
2.91

 
3.24
 
12

 
12

 
3.36

 
3.24

 
12

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
6.69

 
6.10

 
5.58

 
5.21

 
6.57
 
59

 
12

 
6.69

 
6.57

 
12

   Home loan
 
0.16

 
0.18

 
0.17

 
0.18

 
0.21
 
(2
)
 
(5
)
 
0.16

 
0.21

 
(5
)
   Retail banking
 
0.76

 
0.62

 
0.66

 
0.60

 
0.64
 
14

 
12

 
0.76

 
0.64

 
12

Total consumer banking
 
4.05

 
3.62

 
3.24

 
2.95

 
3.60
 
43

 
45

 
4.05

 
3.60

 
45

Nonperforming Loans and Nonperforming Assets Rates(1)(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   International credit card
 
0.65%

 
0.77%

 
0.83%

 
0.84%

 
0.86%
 
(12
)bps
 
(21
)bps
 
0.65%

 
0.86%

 
(21
)bps
Total credit card
 
0.06

 
0.07

 
0.08

 
0.08

 
0.08
 
(1
)
 
(2
)
 
0.06

 
0.08

 
(2
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
0.53

 
0.49

 
0.40

 
0.31

 
0.52
 
4

 
1

 
0.53

 
0.52

 
1

   Home loan
 
1.24

 
1.18

 
1.13

 
1.16

 
1.10
 
6

 
14

 
1.24

 
1.10

 
14

   Retail banking
 
0.77

 
0.74

 
0.79

 
0.71

 
0.61
 
3

 
16

 
0.77

 
0.61

 
16

Total consumer banking
 
0.80

 
0.76

 
0.70

 
0.67

 
0.77
 
4

 
3

 
0.80

 
0.77

 
3

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
0.03

 
0.03

 
0.12

 
0.18

 
0.27
 

 
(24
)
 
0.03

 
0.27

 
(24
)
   Commercial and industrial
 
1.45

 
1.58

 
1.56

 
0.39

 
0.39
 
(13
)
 
106

 
1.45

 
0.39

 
106

Total commercial lending
 
0.87

 
0.87

 
0.91

 
0.29

 
0.33
 

 
54

 
0.87

 
0.33

 
54

   Small-ticket commercial real estate
 
0.83

 
0.65

 
0.47

 
1.62

 
0.96
 
18

 
(13
)
 
0.83

 
0.96

 
(13
)
Total commercial banking
 
0.87

 
0.87

 
0.90

 
0.31

 
0.34
 

 
53

 
0.87

 
0.34

 
53

Other loans
 
12.35

 
12.10

 
10.68

 
13.33

 
13.37
 
25

 
(102
)
 
12.35

 
13.37

 
(102
)
Total nonperforming loans
 
0.51

 
0.50

 
0.50

 
0.35

 
0.39
 
1

 
12

 
0.51

 
0.39

 
12

Total nonperforming assets
 
0.65

 
0.64

 
0.64

 
0.50

 
0.54
 
1

 
11

 
0.65

 
0.54

 
11


12



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Financial Summary—Business Segment Results
 
 
Three Months Ended December 31, 2015
 
Year Ended December 31, 2015
(Dollars in millions) (unaudited)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
Net interest income
 
$
4,961

 
$
2,996

 
$
1,434

 
$
484

 
$
47

 
$
18,834

 
$
11,161

 
$
5,755

 
$
1,865

 
$
53

Non-interest income
 
1,233

 
902

 
182

 
142

 
7

 
4,579

 
3,421

 
710

 
487

 
(39
)
Total net revenue(3)
 
6,194

 
3,898

 
1,616

 
626

 
54

 
23,413

 
14,582

 
6,465

 
2,352

 
14

Provision (benefit) for credit losses
 
1,380

 
1,022

 
240

 
118

 

 
4,536

 
3,417

 
819

 
302

 
(2
)
Non-interest expense
 
3,480

 
2,021

 
1,057

 
342

 
60

 
12,996

 
7,502

 
4,026

 
1,156

 
312

Income (loss) from continuing operations before income taxes
 
1,334

 
855

 
319

 
166

 
(6
)
 
5,881

 
3,663

 
1,620

 
894

 
(296
)
Income tax provision (benefit)
 
426

 
302

 
115

 
60

 
(51
)
 
1,869

 
1,309

 
586

 
324

 
(350
)
Income from continuing operations, net of tax
 
$
908

 
$
553

 
$
204

 
$
106

 
$
45

 
$
4,012

 
$
2,354

 
$
1,034

 
$
570

 
$
54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2015
 
 
 
 
 
 
 
 
 
 
(Dollars in millions) (unaudited)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
 
 
 
 
 
 
 
 
 
Net interest income (expense)
 
$
4,760

 
$
2,866

 
$
1,443

 
$
454

 
$
(3
)
 
 
 
 
 
 
 
 
 
 
Non-interest income
 
1,140

 
858

 
174

 
108

 

 
 
 
 
 
 
 
 
 
 
Total net revenue (loss)(3)
 
5,900

 
3,724

 
1,617

 
562

 
(3
)
 
 
 
 
 
 
 
 
 
 
Provision (benefit) for credit losses
 
1,092

 
831

 
188

 
75

 
(2
)
 
 
 
 
 
 
 
 
 
 
Non-interest expense
 
3,160

 
1,848

 
1,001

 
272

 
39

 
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations before income taxes
 
1,648

 
1,045

 
428

 
215

 
(40
)
 
 
 
 
 
 
 
 
 
 
Income tax provision (benefit)
 
530

 
375

 
155

 
78

 
(78
)
 
 
 
 
 
 
 
 
 
 
Income from continuing operations, net of tax
 
$
1,118

 
$
670

 
$
273

 
$
137

 
$
38

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended December 31, 2014
 
Year Ended December 31, 2014
(Dollars in millions) (unaudited)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking
 
Other
Net interest income
 
$
4,656

 
$
2,697

 
$
1,459

 
$
455

 
$
45

 
$
17,818

 
$
10,310

 
$
5,748

 
$
1,751

 
$
9

Non-interest income
 
1,157

 
841

 
185

 
132

 
(1
)
 
4,472

 
3,311

 
684

 
450

 
27

Total net revenue(3)
 
5,813

 
3,538

 
1,644

 
587

 
44

 
22,290

 
13,621

 
6,432

 
2,201

 
36

Provision (benefit) for credit losses
 
1,109

 
856

 
222

 
32

 
(1
)
 
3,541

 
2,750

 
703

 
93

 
(5
)
Non-interest expense
 
3,284

 
1,888

 
1,045

 
293

 
58

 
12,180

 
7,063

 
3,869

 
1,083

 
165

Income (loss) from continuing operations before income taxes
 
1,420

 
794

 
377

 
262

 
(13
)
 
6,569

 
3,808

 
1,860

 
1,025

 
(124
)
Income tax provision (benefit)
 
450

 
275

 
135

 
93

 
(53
)
 
2,146

 
1,329

 
665

 
366

 
(214
)
Income from continuing operations, net of tax
 
$
970

 
$
519

 
$
242

 
$
169

 
$
40

 
$
4,423

 
$
2,479

 
$
1,195

 
$
659

 
$
90



13



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial & Statistical Summary—Credit Card Business
 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
 
 
2015
 
2015
 
2015
 
2015
 
2014
 
2015
 
2014
 
 
 
 
 
2015 vs.
(Dollars in millions) (unaudited)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Credit Card(4)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
2,996

 
$
2,866

 
$
2,633

 
$
2,666

 
$
2,697

 
5%


11%

 
$
11,161

 
$
10,310

 
8%

Non-interest income
 
902

 
858

 
845

 
816

 
841

 
5

 
7

 
3,421

 
3,311

 
3

Total net revenue
 
3,898

 
3,724

 
3,478

 
3,482

 
3,538

 
5

 
10

 
14,582

 
13,621

 
7

Provision for credit losses
 
1,022

 
831

 
895

 
669

 
856

 
23

 
19

 
3,417

 
2,750

 
24

Non-interest expense
 
2,021

 
1,848

 
1,857

 
1,776

 
1,888

 
9

 
7

 
7,502

 
7,063

 
6

Income from continuing operations before income taxes
 
855

 
1,045

 
726

 
1,037

 
794

 
(18
)
 
8

 
3,663

 
3,808

 
(4
)
Income tax provision
 
302

 
375

 
263

 
369

 
275

 
(19
)
 
10

 
1,309

 
1,329

 
(2
)
Income from continuing operations, net of tax
 
$
553

 
$
670

 
$
463

 
$
668

 
$
519

 
(17
)

7

 
$
2,354

 
$
2,479

 
(5
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
96,125

 
$
90,135

 
$
87,203

 
$
81,754

 
$
85,876

 
7%

 
12%

 
$
96,125

 
$
85,876

 
12%

Average loans held for investment
 
91,887

 
88,450

 
83,901

 
82,581

 
81,740

 
4

 
12

 
86,735

 
78,946

 
10

Average yield on loans held for investment(5)
 
14.45%


14.39%

 
13.98%

 
14.30%

 
14.61%


6
bps

(16
)bps
 
14.28%

 
14.48%

 
(20
)bps
Total net revenue margin(6)
 
16.97

 
16.84

 
16.58

 
16.87

 
17.31

 
13

 
(34
)
 
16.81

 
17.25

 
(44
)
Net charge-off rate
 
3.66

 
2.96

 
3.35

 
3.48

 
3.38

 
70

 
28

 
3.36

 
3.46

 
(10
)
30+ day performing delinquency rate
 
3.36

 
3.24

 
2.82

 
2.91

 
3.24

 
12

 
12

 
3.36

 
3.24

 
12

30+ day delinquency rate
 
3.40

 
3.29

 
2.88

 
2.97

 
3.30

 
11

 
10

 
3.40

 
3.30

 
10

Nonperforming loan rate(1)
 
0.06

 
0.07

 
0.08

 
0.08

 
0.08

 
(1
)
 
(2
)
 
0.06

 
0.08

 
(2
)
Card loan premium amortization and other intangible accretion(7)
 
$
5

 
$
5

 
$
7

 
$
11

 
$
11

 


(55)%

 
$
28

 
$
97

 
(71)%

PCCR intangible amortization
 
74

 
78

 
80

 
84

 
87

 
(5)%

 
(15
)
 
316

 
369

 
(14
)
Purchase volume(8)
 
75,350

 
69,875

 
68,559

 
57,383

 
63,484

 
8

 
19

 
271,167

 
224,750

 
21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

14



 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
 
 
2015
 
2015
 
2015
 
2015
 
2014
 
2015
 
2014
 
 
 
 
 
2015 vs.
(Dollars in millions) (unaudited)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Domestic Card
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
2,718

 
$
2,613

 
$
2,395

 
$
2,421

 
$
2,432

 
4%


12%

 
$
10,147

 
$
9,241

 
10%

Non-interest income
 
830

 
814

 
796

 
743

 
768

 
2

 
8

 
3,183

 
3,001

 
6

Total net revenue
 
3,548

 
3,427

 
3,191

 
3,164

 
3,200

 
4

 
11

 
13,330

 
12,242

 
9

Provision for credit losses
 
945

 
796

 
853

 
610

 
765

 
19

 
24

 
3,204

 
2,493

 
29

Non-interest expense
 
1,796

 
1,630

 
1,621

 
1,580

 
1,676

 
10

 
7

 
6,627

 
6,264

 
6

Income from continuing operations before income taxes
 
807

 
1,001

 
717

 
974

 
759

 
(19
)
 
6

 
3,499

 
3,485

 

Income tax provision
 
293

 
362

 
259

 
353

 
272

 
(19
)
 
8

 
1,267

 
1,246

 
2

Income from continuing operations, net of tax
 
$
514

 
$
639

 
$
458

 
$
621

 
$
487

 
(20
)
 
6

 
$
2,232

 
$
2,239

 

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
87,939

 
$
82,178

 
$
78,984

 
$
74,131

 
$
77,704

 
7%


13%

 
$
87,939

 
$
77,704

 
13%

Average loans held for investment
 
83,760

 
80,402

 
75,924

 
74,770

 
74,026

 
4

 
13

 
78,743

 
71,262

 
10

Average yield on loans held for investment(5)
 
14.31%


14.35%

 
13.95%

 
14.23%

 
14.43%


(4
)bps

(12
)bps
 
14.21%

 
14.26%

 
(5
)bps
Total net revenue margin(6)
 
16.95

 
17.05

 
16.81

 
16.93

 
17.29

 
(10
)
 
(34
)
 
16.93

 
17.18

 
(25
)
Net charge-off rate
 
3.75

 
3.08

 
3.42

 
3.55

 
3.39

 
67

 
36

 
3.45

 
3.43

 
2

30+ day performing delinquency rate
 
3.39

 
3.28

 
2.84

 
2.92

 
3.27

 
11

 
12

 
3.39

 
3.27

 
12

30+ day delinquency rate
 
3.39

 
3.28

 
2.84

 
2.92

 
3.27

 
11

 
12

 
3.39

 
3.27

 
12

Purchase volume(8)
 
$
68,740

 
$
63,777

 
$
62,198

 
$
52,025

 
$
58,234

 
8%


18%

 
$
246,740

 
$
208,716

 
18%

International Card(4)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
278

 
$
253

 
$
238

 
$
245

 
$
265

 
10%


5%

 
$
1,014

 
$
1,069

 
(5)%

Non-interest income
 
72

 
44

 
49

 
73

 
73

 
64

 
(1
)
 
238

 
310

 
(23
)
Total net revenue
 
350

 
297

 
287

 
318

 
338

 
18

 
4

 
1,252

 
1,379

 
(9
)
Provision for credit losses
 
77

 
35

 
42

 
59

 
91

 
120

 
(15
)
 
213

 
257

 
(17
)
Non-interest expense
 
225

 
218

 
236

 
196

 
212

 
3

 
6

 
875

 
799

 
10

Income from continuing operations before income taxes
 
48

 
44

 
9

 
63

 
35

 
9

 
37

 
164

 
323

 
(49
)
Income tax provision
 
9

 
13

 
4

 
16

 
3

 
(31
)
 
200

 
42

 
83

 
(49
)
Income from continuing operations, net of tax
 
$
39

 
$
31

 
$
5

 
$
47

 
$
32

 
26


22

 
$
122

 
$
240

 
(49
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
8,186

 
$
7,957

 
$
8,219

 
$
7,623

 
$
8,172

 
3%



 
$
8,186

 
$
8,172

 

Average loans held for investment
 
8,127

 
8,048

 
7,977

 
7,811

 
7,714

 
1

 
5%

 
7,992

 
7,684

 
4%

Average yield on loans held for investment(5)
 
15.96%


14.88
%
 
14.29%

 
14.93%

 
16.31%


108
bps

(35
)bps
 
15.02%

 
16.53%

 
(151
)bps
Total net revenue margin(6)
 
17.21

 
14.77

 
14.36

 
16.31

 
17.55

 
244

 
(34
)
 
15.66

 
17.95

 
(229
)
Net charge-off rate
 
2.76

 
1.80

 
2.65

 
2.80

 
3.34

 
96

 
(58
)
 
2.50

 
3.69

 
(119
)
30+ day performing delinquency rate
 
2.98

 
2.81

 
2.65

 
2.81

 
2.94

 
17

 
4

 
2.98

 
2.94

 
4

30+ day delinquency rate
 
3.46

 
3.39

 
3.29

 
3.44

 
3.60

 
7

 
(14
)
 
3.46

 
3.60

 
(14
)
Nonperforming loan rate(1)
 
0.65

 
0.77

 
0.83

 
0.84

 
0.86

 
(12
)

(21
)
 
0.65

 
0.86

 
(21
)
Purchase volume(8)
 
$
6,610

 
$
6,098

 
$
6,361

 
$
5,358

 
$
5,250

 
8%


26%

 
$
24,427

 
$
16,034

 
52%


15



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Consumer Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
 
 
2015
 
2015
 
2015
 
2015
 
2014
 
2015
 
2014
 
 
 
 
 
2015 vs.
(Dollars in millions) (unaudited)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Consumer Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
1,434

 
$
1,443

 
$
1,444

 
$
1,434

 
$
1,459

 
(1)%

 
(2)%

 
$
5,755

 
$
5,748

 

Non-interest income
 
182

 
174

 
196

 
158

 
185

 
5

 
(2
)
 
710

 
684

 
4%

Total net revenue
 
1,616

 
1,617

 
1,640

 
1,592

 
1,644

 

 
(2
)
 
6,465

 
6,432

 
1

Provision for credit losses
 
240

 
188

 
185

 
206

 
222

 
28

 
8

 
819

 
703

 
17

Non-interest expense
 
1,057

 
1,001

 
998

 
970

 
1,045

 
6

 
1

 
4,026

 
3,869

 
4

Income from continuing operations before income taxes
 
319

 
428

 
457

 
416

 
377

 
(25
)
 
(15
)
 
1,620

 
1,860

 
(13
)
Income tax provision
 
115

 
155

 
166

 
150

 
135

 
(26
)
 
(15
)
 
586

 
665

 
(12
)
Income from continuing operations, net of tax
 
$
204

 
$
273

 
$
291

 
$
266

 
$
242

 
(25
)
 
(16
)
 
$
1,034

 
$
1,195

 
(13
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
70,372

 
$
70,990

 
$
71,176

 
$
71,379

 
$
71,439

 
(1)%

 
(1)%

 
$
70,372

 
$
71,439

 
(1)%

Average loans held for investment
 
70,704

 
71,097

 
71,367

 
71,441

 
71,254

 
(1
)
 
(1
)
 
71,150

 
70,964

 

Average yield on loans held for investment(5)
 
6.25%


6.25%

 
6.27%

 
6.26%

 
6.45%



 
(20
)bps
 
6.26%

 
6.26%

 

Auto loan originations
 
$
4,977

 
$
5,590

 
$
5,433

 
$
5,185

 
$
5,390

 
(11)%

 
(8)%

 
$
21,185

 
$
20,903

 
1%

Period-end deposits
 
172,702

 
170,866

 
170,321

 
172,502

 
168,078

 
1

 
3

 
172,702

 
168,078

 
3

Average deposits
 
171,521

 
170,816

 
171,076

 
169,593

 
167,727

 

 
2

 
170,757

 
168,623

 
1

Average deposit interest rate
 
0.54%


0.56%

 
0.57%

 
0.57%

 
0.57%


(2
)bps
 
(3
)bps
 
0.56%

 
0.57%

 
(1
)bps
Core deposit intangible amortization
 
$
17

 
$
19

 
$
21

 
$
22

 
$
24

 
(11)%

 
(29)%

 
$
79

 
$
108

 
(27)%

Net charge-off rate
 
1.32%


1.14%

 
0.76%

 
0.89%

 
1.20%


18
bps
 
12
bps
 
1.03%

 
0.95%

 
8
bps
30+ day performing delinquency rate
 
4.05

 
3.62

 
3.24

 
2.95

 
3.60

 
43

 
45

 
4.05

 
3.60

 
45

30+ day delinquency rate
 
4.67

 
4.22

 
3.80

 
3.46

 
4.23

 
45

 
44

 
4.67

 
4.23

 
44

Nonperforming loan rate(1)
 
0.80

 
0.76

 
0.70

 
0.67

 
0.77

 
4

 
3

 
0.80

 
0.77

 
3

Nonperforming asset rate(2)
 
1.10

 
1.05

 
0.98

 
0.95

 
1.06

 
5

 
4

 
1.10

 
1.06

 
4



16



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Commercial Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
 
 
2015
 
2015
 
2015
 
2015
 
2014
 
2015
 
2014
 
 
 
 
 
2015 vs.
(Dollars in millions) (unaudited)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Commercial Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
484

 
$
454

 
$
466

 
$
461

 
$
455

 
7%


6%

 
$
1,865

 
$
1,751

 
7%

Non-interest income
 
142

 
108

 
123

 
114

 
132

 
31

 
8

 
487

 
450

 
8

Total net revenue(3)
 
626

 
562

 
589

 
575

 
587

 
11

 
7

 
2,352

 
2,201

 
7

Provision for credit losses
 
118

 
75

 
49

 
60

 
32

 
57

 
269

 
302

 
93

 
225

Non-interest expense
 
342

 
272

 
270

 
272

 
293

 
26

 
17

 
1,156

 
1,083

 
7

Income from continuing operations before income taxes
 
166

 
215

 
270

 
243

 
262

 
(23
)
 
(37
)
 
894

 
1,025

 
(13
)
Income tax provision
 
60

 
78

 
98

 
88

 
93

 
(23
)
 
(35
)
 
324

 
366

 
(11
)
Income from continuing operations, net of tax
 
$
106

 
$
137

 
$
172

 
$
155

 
$
169

 
(23
)

(37
)
 
$
570

 
$
659

 
(14
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
63,266

 
$
52,112

 
$
51,231

 
$
50,741

 
$
50,890

 
21%


24%

 
$
63,266

 
$
50,890

 
24%

Average loans held for investment
 
57,379

 
51,592

 
50,976

 
51,070

 
50,339

 
11

 
14

 
52,769

 
47,899

 
10

Average yield on loans held for investment(3)(5)
 
3.18%


3.21%

 
3.26%

 
3.22%

 
3.33%


(3
)bps

(15
)bps
 
3.21%

 
3.42%

 
(21
)bps
Period-end deposits
 
$
34,257

 
$
32,751

 
$
32,909

 
$
32,575

 
$
31,954

 
5%


7%

 
$
34,257

 
$
31,954

 
7%

Average deposits
 
33,797

 
32,806

 
32,778

 
32,845

 
32,363

 
3

 
4

 
33,058

 
31,752

 
4

Average deposit interest rate
 
0.26%


0.25%

 
0.25%

 
0.24%

 
0.24%


1
bps

2
bps
 
0.25%

 
0.24%

 
1
bps
Core deposit intangible amortization
 
$
4

 
$
3

 
$
4

 
$
4

 
$
5

 
33%


(20)%

 
$
15

 
$
21

 
(29)%

Net charge-off rate
 
0.03%


0.26%

 
0.05%

 
0.02%

 
0.07%


(23
)bps

(4
)bps
 
0.09%

 
0.02%

 
7
bps
Nonperforming loan rate(1)(10)
 
0.87

 
0.87

 
0.90

 
0.31

 
0.34

 

 
53

 
0.87

 
0.34

 
53

Nonperforming asset rate(2)(10)
 
0.87

 
0.87

 
0.91

 
0.31

 
0.36

 

 
51

 
0.87

 
0.36

 
51

Risk category:(9)(10)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
$
60,701

 
$
49,934

 
$
49,001

 
$
48,938

 
$
49,284

 
22%


23%

 
$
60,701

 
$
49,284

 
23%

Criticized performing
 
2,015

 
1,725

 
1,767

 
1,645

 
1,431

 
17

 
41

 
2,015

 
1,431

 
41

Criticized nonperforming
 
550

 
453

 
463

 
158

 
175

 
21

 
**

 
550

 
175

 
**

Total commercial loans
 
$
63,266

 
$
52,112

 
$
51,231

 
$
50,741

 
$
50,890

 
21


24

 
$
63,266

 
$
50,890

 
24

Risk category as a percentage of period-end commercial loans held for investment:(10)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
95.9%


95.8%

 
95.7%

 
96.5%

 
96.9%


10
bps

(100
)bps
 
95.9%

 
96.9%

 
(100
)bps
Criticized performing
 
3.2

 
3.3

 
3.4

 
3.2

 
2.8

 
(10
)
 
40

 
3.2

 
2.8

 
40

Criticized nonperforming
 
0.9

 
0.9

 
0.9

 
0.3

 
0.3

 

 
60

 
0.9

 
0.3

 
60

Total commercial loans
 
100.0%


100.0%

 
100.0%

 
100.0%

 
100.0%





 
100.0%

 
100.0%

 


17



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Other and Total
 
 
 
 
 
 
 
 
 
 
 
 
2015 Q4 vs.
 
Year Ended
 
 
2015
 
2015
 
2015
 
2015
 
2014
 
2015
 
2014
 
 
 
 
 
2015 vs.
(Dollars in millions) (unaudited)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
 
Q3
 
Q4
 
2015
 
2014
 
2014
Other
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income (expense)
 
$
47

 
$
(3
)
 
$
(6
)
 
$
15

 
$
45

 
**


4%

 
$
53

 
$
9

 
**

Non-interest income
 
7

 

 
(29
)
 
(17
)
 
(1
)
 
**

 
**

 
(39
)
 
27

 
**

Total net revenue (loss)(3)
 
54

 
(3
)
 
(35
)
 
(2
)
 
44

 
**

 
23

 
14

 
36

 
(61
)%
Benefit for credit losses
 

 
(2
)
 

 

 
(1
)
 
**

 
**

 
(2
)
 
(5
)
 
(60
)
Non-interest expense(11)
 
60

 
39

 
182

 
31

 
58

 
54%

 
3

 
312

 
165

 
89

Loss from continuing operations before income taxes
 
(6
)
 
(40
)
 
(217
)
 
(33
)
 
(13
)
 
(85
)
 
(54
)
 
(296
)
 
(124
)
 
139

Income tax benefit
 
(51
)
 
(78
)
 
(143
)
 
(78
)
 
(53
)
 
(35
)
 
(4
)
 
(350
)
 
(214
)
 
64

Income (loss) from continuing operations, net of tax
 
$
45

 
$
38

 
$
(74
)
 
$
45

 
$
40

 
18


13

 
$
54

 
$
90

 
(40
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
88

 
$
92

 
$
95

 
$
104

 
$
111

 
(4)%


(21)%

 
$
88

 
$
111

 
(21)%

Average loans held for investment
 
82

 
88

 
93

 
102

 
103

 
(7
)
 
(20
)
 
91

 
116

 
(22
)
Period-end deposits
 
10,762

 
9,286

 
5,550

 
5,363

 
5,516

 
16

 
95

 
10,762

 
5,516

 
95

Average deposits
 
10,581

 
7,352

 
5,289

 
5,413

 
5,265

 
44

 
101

 
7,174

 
5,300

 
35

Total
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
4,961

 
$
4,760

 
$
4,537

 
$
4,576

 
$
4,656

 
4%


7%

 
$
18,834

 
$
17,818

 
6%

Non-interest income
 
1,233

 
1,140

 
1,135

 
1,071

 
1,157

 
8

 
7

 
4,579

 
4,472

 
2

Total net revenue
 
6,194

 
5,900

 
5,672

 
5,647

 
5,813

 
5

 
7

 
23,413

 
22,290

 
5

Provision for credit losses
 
1,380

 
1,092

 
1,129

 
935

 
1,109

 
26

 
24

 
4,536

 
3,541

 
28

Non-interest expense
 
3,480

 
3,160

 
3,307

 
3,049

 
3,284

 
10

 
6

 
12,996

 
12,180

 
7

Income from continuing operations before income taxes
 
1,334

 
1,648

 
1,236

 
1,663

 
1,420

 
(19
)
 
(6
)
 
5,881

 
6,569

 
(10
)
Income tax provision
 
426

 
530

 
384

 
529

 
450

 
(20
)
 
(5
)
 
1,869

 
2,146

 
(13
)
Income from continuing operations, net of tax
 
$
908

 
$
1,118

 
$
852

 
$
1,134

 
$
970

 
(19
)

(6
)
 
$
4,012

 
$
4,423

 
(9
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
229,851

 
$
213,329

 
$
209,705

 
$
203,978

 
$
208,316

 
8%


10%

 
$
229,851

 
$
208,316

 
10%

Average loans held for investment
 
220,052

 
211,227

 
206,337

 
205,194

 
203,436

 
4

 
8

 
210,745

 
197,925

 
6

Period-end deposits
 
217,721

 
212,903

 
208,780

 
210,440

 
205,548

 
2

 
6

 
217,721

 
205,548

 
6

Average deposits
 
215,899

 
210,974

 
209,143

 
207,851

 
205,355

 
2

 
5

 
210,989

 
205,675

 
3


18



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Notes to Loan and Business Segments Disclosures (Tables 7—12)

**  
Not meaningful.
(1) 
The nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment.
(2) 
Nonperforming assets consist of nonperforming loans, real estate owned (“REO”) and other foreclosed assets. The nonperforming asset rates are calculated based on nonperforming assets for each category divided by the combined period-end total of loans held for investment, REO and other foreclosed assets for each respective category. Calculation of nonperforming assets rates for our Consumer Banking and Commercial Banking businesses are adjusted to exclude the impact of acquired REO.
(3) 
Some of our tax-related commercial investments generate tax-exempt income or tax credits. Accordingly, we make certain reclassifications within our Commercial Banking business results to present revenues and yields on a taxable-equivalent basis, calculated assuming an effective tax rate approximately equal to our federal statutory tax rate of 35% with offsetting reclassifications within the Other category.
(4) 
Includes a build in our U.K. PPI Reserve in Q3 2015 and Q2 2015, which impacted both revenue and non-interest expense within our International Card business.
(5) 
Calculated based on annualized interest income for the period divided by average loans held for investment during the period for the specified loan category. Annualized interest income excludes various allocations including funds transfer pricing that assigns certain balance sheet assets, deposits and other liabilities and their related revenue and expenses attributable to each business segment.
(6) 
Calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the specified loan category.
(7) 
Represents the net reduction in interest income attributable to non-SOP 03-3 card loan premium amortization and other intangible accretion associated with the May 2012 transaction in which we acquired substantially all of HSBC’s credit card and private-label credit card business in the United States.
(8) 
Includes credit card purchase transactions, net of returns for loans classified as held for investment and held for sale. Excludes cash advance and balance transfer transactions.
(9) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(10) 
The GE Healthcare acquisition included $835 million of acquired loans that are being accounted for under ASC 310-30 (formerly “SOP 03-3”) due to their deterioration in credit quality since origination. Because we expect to collect all of our recorded investments in these loans, they are classified and presented as performing and noncriticized in these tables. From a managed perspective, we evaluate loans based on their actual risk ratings, and accordingly we are also including our nonperforming and criticized ratios measured on that basis. Were these SOP 03-3 loans to be classified based on their risk ratings, both our nonperforming loan rate and nonperforming asset rate for Commercial Banking in Q4 2015 would be 0.93%; our Criticized performing balance and percentage would increase to $2.8 billion and 4.45%, respectively; Criticized nonperforming balance and percentage would increase to $587 million and 0.93%, respectively, with corresponding decreases to the balance and percentage of our Noncriticized category.
(11) 
Includes restructuring charges for employee severance and related benefits pursuant to our ongoing benefit programs.


19



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Reconciliation of Non-GAAP Measures and Calculation of Regulatory Capital Measures(1) 
 
 
Basel III Standardized Approach
(Dollars in millions) (unaudited)
 
December 31,
2015
 
September 30,
2015
 
June 30,
2015
 
March 31,
2015
 
December 31,
2014
Regulatory Capital Metrics
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital
 
$
29,544

 
$
30,109

 
$
29,804

 
$
29,671

 
$
29,534

Tier 1 capital
 
32,838

 
33,402

 
32,614

 
31,493

 
31,355

Total capital(2)
 
38,846

 
37,694

 
37,115

 
35,878

 
35,879

Risk-weighted assets(3)
 
266,408

 
249,081

 
246,106

 
238,011

 
236,944

Average assets for the leverage ratio
 
309,037

 
300,010

 
293,291

 
295,556

 
291,243

Capital Ratios
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital ratio(4)
 
11.1%

 
12.1%

 
12.1%

 
12.5%

 
12.5%

Tier 1 capital ratio(5)
 
12.3

 
13.4

 
13.3

 
13.2

 
13.2

Total capital ratio(6)
 
14.6

 
15.1

 
15.1

 
15.1

 
15.1

Tier 1 leverage ratio(7)
 
10.6

 
11.1

 
11.1

 
10.7

 
10.8

Tangible common equity (TCE) ratio(8)
 
8.9

 
9.8

 
9.7

 
9.8

 
9.5

Reconciliation of Non-GAAP Measures
We report certain non-GAAP capital measures that management uses in assessing its capital adequacy. These non-GAAP measures include tangible common equity (“TCE”) and tangible assets. The tables below provide the details of the calculation of our non-GAAP capital measures and regulatory capital. While our non-GAAP capital measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled measures reported by other companies.
 
 
2015
 
2015
 
2015
 
2015
 
2014
(Dollars in millions) (unaudited)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
Tangible Common Equity (Period End)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
47,284

 
$
47,685

 
$
46,659

 
$
45,730

 
$
45,053

Goodwill and intangible assets(9)
 
(15,701
)
 
(15,153
)
 
(15,240
)
 
(15,307
)
 
(15,383
)
Noncumulative perpetual preferred stock(10)
 
(3,294
)
 
(3,294
)
 
(2,810
)
 
(1,822
)
 
(1,822
)
Tangible common equity
 
$
28,289

 
$
29,238

 
$
28,609

 
$
28,601

 
$
27,848

Tangible Common Equity (Average)
 
 
 
 
 
 
 
 
 
 
Average stockholders’ equity
 
$
48,712

 
$
48,456

 
$
47,255

 
$
46,397

 
$
45,576

Average goodwill and intangible assets(9)
 
(15,316
)
 
(15,183
)
 
(15,256
)
 
(15,339
)
 
(15,437
)
Average noncumulative perpetual preferred stock(10)
 
(3,294
)
 
(3,049
)
 
(2,377
)
 
(1,822
)
 
(1,681
)
Average tangible common equity
 
$
30,102

 
$
30,224

 
$
29,622

 
$
29,236

 
$
28,458

 
 
 
 
 
 
 
 
 
 
 

20



 
 
2015
 
2015
 
2015
 
2015
 
2014
(Dollars in millions) (unaudited)
 
Q4
 
Q3
 
Q2
 
Q1
 
Q4
Tangible Assets (Period End)
 
 
 
 
 
 
 
 
 
 
Total assets(11)
 
$
334,048

 
$
313,700

 
$
310,510

 
$
306,224

 
$
308,167

Goodwill and intangible assets(9)
 
(15,701
)
 
(15,153
)
 
(15,240
)
 
(15,307
)
 
(15,383
)
Tangible assets(11)
 
$
318,347

 
$
298,547

 
$
295,270

 
$
290,917

 
$
292,784

Tangible Assets (Average)
 
 
 
 
 
 
 
 
 
 
Average total assets(11)
 
$
323,354

 
$
313,822

 
$
307,206

 
$
309,401

 
$
304,153

Average goodwill and intangible assets(9)
 
(15,316
)
 
(15,183
)
 
(15,256
)
 
(15,339
)
 
(15,437
)
Average tangible assets(11)
 
$
308,038

 
$
298,639

 
$
291,950

 
$
294,062

 
$
288,716

Common Equity Tier 1 Capital Ratio Under Basel III Standardized Approach
(Dollars in millions) (unaudited)
 
December 31,
2015
 
September 30,
2015
 
June 30,
2015
 
March 31,
2015
 
December 31,
2014
Common equity excluding AOCI
 
$
44,606

 
$
44,533

 
$
44,246

 
$
44,120

 
$
43,661

Adjustments:
 
 
 
 
 


 
 
 
 
AOCI(12)(13)
 
(254
)
 
75

 
(128
)
 
(26
)
 
(69
)
Goodwill(9)
 
(14,296
)
 
(13,805
)
 
(13,809
)
 
(13,801
)
 
(13,805
)
Intangible assets(9)(13)
 
(393
)
 
(374
)
 
(413
)
 
(450
)
 
(243
)
Other
 
(119
)
 
(320
)
 
(92
)
 
(172
)
 
(10
)
Common equity Tier 1 capital
 
$
29,544

 
$
30,109

 
$
29,804

 
$
29,671

 
$
29,534

Risk-weighted assets(3)
 
$
266,408

 
$
249,081

 
$
246,106

 
$
238,011

 
$
236,944

Common equity Tier 1 capital ratio(4)
 
11.1%

 
12.1%

 
12.1%

 
12.5%

 
12.5%

__________
(1)  
Regulatory capital metrics and capital ratios as of the end of Q4 2015 are preliminary and therefore subject to change.
(2) 
Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(3) 
As of January 1, 2015, risk-weighted assets are calculated under the Basel III Standardized Approach, subject to transition provisions. Prior to January 1, 2015 risk-weighted assets were calculated under Basel I.
(4) 
Common equity Tier 1 capital ratio is a regulatory measure calculated based on Common equity Tier 1 capital divided by risk-weighted assets.
(5) 
Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(6) 
Total capital ratio is a regulatory capital measure calculated based on Total capital divided by risk-weighted assets.
(7) 
Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by average assets, after certain adjustments.
(8) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.
(9) 
Includes impact of related deferred taxes.
(10) 
Includes related surplus.
(11) 
As of January 1, 2015, we changed our accounting principle from a gross basis of presentation to a net basis, for presenting qualifying derivative assets and liabilities, as well as the related right to reclaim cash collateral or obligation to return cash collateral. Prior period results, excluding regulatory ratios, have been recast to conform to this presentation.
(12) 
Amounts presented are net of tax.
(13)  
Amounts based on transition provisions for regulatory capital deductions and adjustments of 20% for 2014 and 40% for 2015.



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