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EX-99.2 - SUPPLEMENT - AMERICAN EXPRESS COex99_2.htm
EXHIBIT 99.1
 
              News Release     News Release     News Release     News Release     News Release     News Release

 

FOR IMMEDIATE RELEASE
 
 
 
Media Contact:
Marina H. Norville, marina.h.norville@aexp.com, +1.212.640.2832

Investors/Analysts Contacts:
Ken Paukowits, ken.f.paukowits@aexp.com, +1.212.640.6348
Toby Willard, sherwood.s.willardjr@aexp.com, +1.212.640.5574
 

AMERICAN EXPRESS REPORTS SECOND QUARTER EPS OF $1.42, VERSUS $1.43 A YEAR AGO

PERFORMANCE REFLECTS EXPENSE CONTROLS, HIGHER LOANS AND
CARD MEMBER SPENDING, WHICH HELPED TO MITIGATE THE IMPACT OF STRONGER U.S. DOLLAR AND YEAR-AGO BUSINESS TRAVEL BENEFITS

 
(Millions, except percentages and per share amounts)

   
Quarters Ended
June 30,
   
Percentage
Inc/(Dec)
   
Six Months Ended
June 30,
   
Percentage
Inc/(Dec)
 
   
2015
   
2014
       
2015
   
2014
     
Total Revenues Net of Interest Expense
 
$
8,284
   
$
8,631
     
(4
)%
 
$
16,234
   
$
16,804
     
(3
)%
Net Income
 
$
1,473
   
$
1,529
     
(4
)%
 
$
2,998
   
$
2,961
     
1
%
Earnings Per Common Share – Diluted:
                                               
Net Income Attributable to Common Shareholders1
 
$
1.42
   
$
1.43
     
(1
)%
 
$
2.90
   
$
2.77
     
5
%
Average Diluted Common Shares Outstanding
   
1,013
     
1,058
     
(4
)%
   
1,018
     
1,062
     
(4
)%
Return on Average Equity
   
28.1
%
   
28.8
%
           
28.1
%
   
28.8
%
       


 
New York – July 22, 2015 - American Express Company (NYSE: AXP) today reported second-quarter net income of $1.47 billion, down from $1.53 billion a year ago. Diluted earnings per share decreased 1 percent to $1.42, from $1.43 a year ago.

Results for the quarter were negatively affected by the significant impact of a stronger U.S. dollar on international operations. The year-ago quarter included business travel operations and a gain related to the business travel joint venture transaction.

Consolidated total revenues net of interest expense totaled $8.3 billion for the second quarter, down 4 percent from $8.6 billion a year ago. Excluding the impact of foreign exchange rates2 and business travel results in the year-ago period, adjusted revenues rose 5 percent.3 The increase primarily reflected higher Card Member spending and growth in the loan portfolio.
 
 



1
Represents net income less earnings allocated to participating share awards of $11 million and $12 million for the three months ended June 30, 2015 and 2014, respectively, and $22 million and $24 million for the six months ended June 30, 2015 and 2014, respectively. In addition, net income is further reduced by dividends on preferred shares of $20 million for both the three and six months ended June 30, 2015. No preferred dividends were paid in 2014.
2
As reported in this release, FX adjusted information assumes a constant exchange rate between the periods being compared for purposes of currency translations into U.S. dollars (i.e., assumes the foreign exchange rates used to determine results for the three months ended June 30, 2015 apply to the period(s) against which such results are being compared). Certain amounts included in the calculations of FX-adjusted revenues and expenses, which constitute non-GAAP measures, are subject to management allocations. The company believes the presentation of information on an FX adjusted basis is helpful to investors by making it easier to compare the company's performance in one period to that of another period without the variability caused by fluctuations in currency exchange rates.
3
Adjusted revenue growth is a non-GAAP measure and excludes the impact of changes in foreign exchange rates and the company's business travel operations in Q2'14 from total revenues net of interest expense. Management believes this metric is useful in evaluating the ongoing operating performance of the company. See Appendix V in the selected statistical tables for a reconciliation to total revenues net of interest expense on a GAAP basis.
-1-


Consolidated provisions for losses totaled $467 million, down 4 percent from $489 million a year ago. The decrease reflected lower net write-offs in the current quarter, offset, in part, by the effect of a larger reserve release a year ago.

Consolidated expenses totaled $5.6 billion, down 4 percent (flat FX-adjusted2) from $5.8 billion a year ago. The year-ago quarter included business travel operations and the previously mentioned joint venture transaction gain (which was reported as an expense reduction). The gain was partially offset by several other year-ago items, including incremental investments, a restructuring charge and transaction-related costs.

The effective tax rate for the quarter remained unchanged from a year ago at 34 percent.

The company's return on average equity (ROE) was 28.1 percent, down from 28.8 percent a year ago.

"We delivered solid underlying earnings performance this quarter," said Kenneth I. Chenault, chairman and chief executive officer. "Disciplined expense control and a substantial return of capital to shareholders through share repurchases together with higher Card Member spending and loan volumes helped to mitigate the negative impact of a strong U.S. dollar and the year-ago benefits from Global Business Travel, which now operates as a joint venture.

"Against the backdrop of an uneven global economy, Card Member spending grew 6 percent, adjusted for FX, with strong performance in most international regions. Our credit metrics remained at, or near, historically low levels.

"Lower operating expenses this quarter largely offset the higher costs related to previously renewed co-brand partnerships.

"We continue to see opportunities across the company and this quarter marked the initial stage of a ramp up in investment spending on growth initiatives. As planned, we expect to increase our investments substantially in the second half of the year. Our focus will be on: acquiring new Card Members; gaining additional business from consumer, small business and middle market customers; expanding our presence internationally; growing our merchant network; building our loyalty coalition business; and introducing new digital capabilities."
 
 
-2-

 
Segment Results

U.S. Card Services reported second-quarter net income of $886 million, up 15 percent from $770 million a year ago.

Total revenues net of interest expense increased 6 percent to $4.7 billion from $4.5 billion a year ago. The rise largely reflected an increase in Card Member spending and higher net interest income from the growth in the loan portfolio.

Provisions for losses totaled $327 million, down 4 percent from $339 million a year ago. The decrease reflected lower net write-offs in the current quarter, offset, in part, by a larger reserve release a year ago.

Total expenses increased 4 percent to $3.0 billion from $2.9 billion a year ago. The rise primarily reflected higher rewards and Card Member services expenses driven by increased Card Member spending volumes and increased costs related to certain previously renewed co-brand partnerships.

The effective tax rate was 35 percent compared to 36 percent a year ago.

International Card Services reported second-quarter net income of $125 million, up 62 percent from $77 million a year ago.

Total revenues net of interest expense were $1.3 billion, down 10 percent from $1.4 billion a year ago. Revenues rose 5 percent on an FX-adjusted basis,2 primarily reflecting higher FX-adjusted net interest income and net card fees.

Total expenses were $1.0 billion, down 16 percent (down 8 percent FX-adjusted2) from $1.2 billion a year ago. The year-ago period included a portion of the incremental investments and restructuring charge mentioned earlier.

The effective tax rate was 13 percent compared to (12) percent a year ago, reflecting the impact of recurring permanent tax benefits on varying levels of pretax income.

Global Commercial Services reported second-quarter net income of $203 million, down 64 percent from $561 million a year ago, which included the joint venture transaction gain.

Total revenues net of interest expense were $881 million, down 31 percent (down 27 percent FX-adjusted2) from $1.3 billion a year ago. Year-ago revenues included the company's business travel operations.

Total expenses increased 45 percent (up 67 percent FX-adjusted2) to $525 million from $361 million a year ago. The increase primarily reflected the joint venture transaction gain in the prior year (which was reported as an expense reduction).
 
 
-3-

 
Global Network & Merchant Services reported second-quarter net income of $448 million, up 20 percent from $373 million a year ago.

Total revenues net of interest expense decreased 4 percent to $1.4 billion from $1.5 billion a year ago. Revenues increased 2 percent on an FX-adjusted basis,2 reflecting higher global Card Member spending.

Total expenses decreased 20 percent to $688 million from $859 million a year ago. The year-ago period included a portion of the incremental investments mentioned earlier.

Corporate and Other reported second-quarter net loss of $189 million compared with net loss of $252 million in the year-ago period.
 
# # #
 
About American Express
American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, foursquare.com/americanexpress, linkedin.com/company/american-express, twitter.com/americanexpress, and youtube.com/americanexpress.
Key links to products and services: charge and credit cards, business credit cards, Plenti rewards program, travel services, gift cards, prepaid cards, merchant services, corporate card and business travel.

The 2015 Second Quarter Earnings Supplement will be available today on the American Express website at http://ir.americanexpress.com. An investor conference call will be held at 5:00 p.m. (ET) today to discuss second-quarter earnings results. Live audio and presentation slides for the investor conference call will be available to the general public at the same website. A replay of the conference call will be available later today at the same website address.

This release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on the company's expected business and financial performance and are subject to risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements due to a variety of factors, including those described in the 2015 Second Quarter Earnings Supplement of American Express Company furnished today as an exhibit to a Current Report on Form 8-K, the company's Annual Report on Form 10-K for the year ended December 31, 2014 and the company's other reports on file with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date on which they are made. The company undertakes no obligation to update or revise any forward-looking statements.
 
 
-4-

 
American Express Company
 (Preliminary)
Consolidated Statements of Income
 
(Millions, except percentages and per share amounts)
 

   
Quarters Ended
   
% Change
   
Six Months Ended
   
% Change
 
   
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
   
Jun 30, 2015 vs.
   
Jun 30,
   
Jun 30, 2015 vs.
 
   
2015
   
2015
   
2014
   
2014
   
2014
   
Jun 30, 2014
   
2015
   
2014
   
Jun 30, 2014
 
Revenues
                                   
Non-interest revenues
                                   
  Discount revenue (A)
 
$
4,946
   
$
4,660
   
$
4,961
   
$
4,889
   
$
4,919
     
1
   
$
9,606
   
$
9,539
     
1
 
  Net card fees
   
667
     
667
     
671
     
680
     
687
     
(3
)
   
1,334
     
1,361
     
(2
)
  Travel commissions and fees
   
95
     
89
     
91
     
104
     
500
     
(81
)
   
184
     
923
     
(80
)
  Other commissions and fees
   
632
     
619
     
624
     
642
     
624
     
1
     
1,251
     
1,242
     
1
 
  Other
   
521
     
468
     
1,310
     
593
     
585
     
(11
)
   
989
     
1,086
     
(9
)
     Total non-interest revenues
   
6,861
     
6,503
     
7,657
     
6,908
     
7,315
     
(6
)
   
13,364
     
14,151
     
(6
)
Interest income
                                                                       
  Interest on loans
   
1,776
     
1,795
     
1,769
     
1,753
     
1,696
     
5
     
3,571
     
3,407
     
5
 
  Interest and dividends on
    investment securities
   
41
     
41
     
43
     
45
     
45
     
(9
)
   
82
     
91
     
(10
)
  Deposits with banks and other
   
20
     
21
     
17
     
17
     
18
     
11
     
41
     
37
     
11
 
    Total interest income
   
1,837
     
1,857
     
1,829
     
1,815
     
1,759
     
4
     
3,694
     
3,535
     
4
 
Interest expense
                                                                       
  Deposits
   
109
     
103
     
97
     
91
     
91
     
20
     
212
     
185
     
15
 
  Long-term debt and other
   
305
     
307
     
308
     
329
     
352
     
(13
)
   
612
     
697
     
(12
)
    Total interest expense
   
414
     
410
     
405
     
420
     
443
     
(7
)
   
824
     
882
     
(7
)
    Net interest income
   
1,423
     
1,447
     
1,424
     
1,395
     
1,316
     
8
     
2,870
     
2,653
     
8
 
Total revenues net of interest
    expense
   
8,284
     
7,950
     
9,081
     
8,303
     
8,631
     
(4
)
   
16,234
     
16,804
     
(3
)
Provisions for losses
                                                                       
  Charge card
   
165
     
174
     
198
     
196
     
183
     
(10
)
   
339
     
398
     
(15
)
  Card Member loans
   
285
     
235
     
341
     
265
     
282
     
1
     
520
     
532
     
(2
)
  Other
   
17
     
11
     
43
     
27
     
24
     
(29
)
   
28
     
44
     
(36
)
     Total provisions for losses
   
467
     
420
     
582
     
488
     
489
     
(4
)
   
887
     
974
     
(9
)
Total revenues net of interest
     expense after provisions for
     losses
   
7,817
     
7,530
     
8,499
     
7,815
     
8,142
     
(4
)
   
15,347
     
15,830
     
(3
)
                                                                         
Expenses
                                                                       
  Marketing and promotion (A)
   
761
     
609
     
887
     
783
     
959
     
(21
)
   
1,370
     
1,546
     
(11
)
  Card Member rewards
   
1,799
     
1,640
     
1,881
     
1,695
     
1,773
     
1
     
3,439
     
3,355
     
3
 
  Card Member services and other
   
242
     
261
     
203
     
205
     
192
     
26
     
503
     
414
     
21
 
  Salaries and employee benefits
   
1,250
     
1,305
     
1,607
     
1,290
     
1,658
     
(25
)
   
2,555
     
3,198
     
(20
)
  Professional services
   
655
     
624
     
768
     
731
     
817
     
(20
)
   
1,279
     
1,509
     
(15
)
  Occupancy and equipment
   
415
     
434
     
446
     
432
     
467
     
(11
)
   
849
     
929
     
(9
)
  Communications
   
85
     
88
     
98
     
91
     
101
     
(16
)
   
173
     
194
     
(11
)
  Other, net
   
380
     
253
     
384
     
342
     
(137
)
   
#
     
633
     
165
     
#
 
     Total
   
5,587
     
5,214
     
6,274
     
5,569
     
5,830
     
(4
)
   
10,801
     
11,310
     
(5
)
Pretax income
   
2,230
     
2,316
     
2,225
     
2,246
     
2,312
     
(4
)
   
4,546
     
4,520
     
1
 
Income tax provision
   
757
     
791
     
778
     
769
     
783
     
(3
)
   
1,548
     
1,559
     
(1
)
Net income
 
$
1,473
   
$
1,525
   
$
1,447
   
$
1,477
   
$
1,529
     
(4
)
 
$
2,998
   
$
2,961
     
1
 
Net income attributable to
    common shareholders (B)
 
$
1,442
   
$
1,514
   
$
1,436
   
$
1,466
   
$
1,517
     
(5
)
 
$
2,956
   
$
2,937
     
1
 
Effective tax rate
   
33.9
%
   
34.2
%
   
35.0
%
   
34.2
%
   
33.9
%
           
34.0
%
   
34.5
%
       
                                                                         
Earnings Per Common Share
                                                                       
                                                                         
BASIC
                                                                       
      Net income attributable to
        common shareholders
 
$
1.43
   
$
1.49
   
$
1.40
   
$
1.41
   
$
1.44
     
(1
)
 
$
2.92
   
$
2.78
     
5
 
      Average common shares
        outstanding
   
1,009
     
1,019
     
1,028
     
1,041
     
1,052
     
(4
)
   
1,013
     
1,056
     
(4
)
DILUTED
                                                                       
      Net income attributable to
        common shareholders
 
$
1.42
   
$
1.48
   
$
1.39
   
$
1.40
   
$
1.43
     
(1
)
 
$
2.90
   
$
2.77
     
5
 
      Average common shares
        outstanding
   
1,013
     
1,023
     
1,033
     
1,047
     
1,058
     
(4
)
   
1,018
     
1,062
     
(4
)
Cash dividends declared per
        common share
 
$
0.29
   
$
0.26
   
$
0.26
   
$
0.26
   
$
0.26
     
12
   
$
0.55
   
$
0.49
     
12
 

# - Denotes a variance of more than 100 percent.
 
 
See Appendix VI for footnote references
-5-

 
 
American Express Company
Condensed Consolidated Balance Sheets
 
(Billions, except percentages, per share amounts and where indicated)
 

   
Quarters Ended
   
% Change
 
   
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
   
Jun 30, 2015 vs.
 
   
2015
   
2015
   
2014
   
2014
   
2014
   
Jun 30, 2014
 
Assets
                       
  Cash & cash equivalents
 
$
21
   
$
24
   
$
22
   
$
21
   
$
18
     
17
 
  Accounts receivable
   
47
     
46
     
47
     
47
     
49
     
(4
)
  Investment securities
   
5
     
4
     
4
     
5
     
5
     
-
 
  Loans
   
69
     
67
     
70
     
66
     
66
     
5
 
  Other assets
   
15
     
14
     
16
     
15
     
14
     
7
 
    Total assets
 
$
157
   
$
155
   
$
159
   
$
154
   
$
152
     
3
 
                                                 
Liabilities and Shareholders' Equity
                                               
  Customer deposits
 
$
47
   
$
45
   
$
44
   
$
43
   
$
42
     
12
 
  Short-term borrowings
   
4
     
2
     
3
     
3
     
3
     
33
 
  Long-term debt
   
53
     
55
     
58
     
56
     
55
     
(4
)
  Other liabilities
   
31
     
31
     
33
     
32
     
32
     
(3
)
    Total liabilities
   
135
     
133
     
138
     
134
     
132
     
2
 
                                                 
  Shareholders' Equity
   
22
     
22
     
21
     
20
     
20
     
10
 
    Total liabilities and shareholders' equity
 
$
157
   
$
155
   
$
159
   
$
154
   
$
152
     
3
 
                                                 
Selected Statistical Information
                                               
                                                 
Return on average equity (C)
   
28.1
%
   
29.0
%
   
29.1
%
   
28.8
%
   
28.8
%
       
Return on average common equity (C)
   
28.8
%
   
29.3
%
   
29.0
%
   
28.6
%
   
28.5
%
       
Return on average tangible common equity (C)
   
35.4
%
   
36.2
%
   
35.9
%
   
35.6
%
   
35.8
%
       
Common shares outstanding (millions)
   
1,002
     
1,016
     
1,023
     
1,035
     
1,046
     
(4
)
Book value per common share (dollars)
 
$
21.85
   
$
21.49
   
$
20.21
   
$
19.54
   
$
19.32
     
13
 
Shareholders' equity
 
$
21.9
   
$
21.8
   
$
20.7
   
$
20.2
   
$
20.2
     
8
 

# - Denotes a variance of more than 100 percent.
 
 
See Appendix VI for footnote references
-6-

 
 
American Express Company
 
Financial Summary
 
(Millions)
 

   
Quarters Ended
   
% Change
   
Six Months Ended
   
% Change
 
   
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
   
Jun 30, 2015 vs.
   
Jun 30,
   
Jun 30, 2015 vs.
 
   
2015
   
2015
   
2014
   
2014
   
2014
   
Jun 30, 2014
   
2015
   
2014
   
Jun 30, 2014
 
                                     
Total revenues net of interest expense
                                   
  U.S. Card Services
 
$
4,726
   
$
4,525
   
$
4,594
   
$
4,501
   
$
4,451
     
6
   
$
9,251
   
$
8,715
     
6
 
  International Card Services
   
1,258
     
1,241
     
1,355
     
1,394
     
1,391
     
(10
)
   
2,499
     
2,743
     
(9
)
  Global Commercial Services
   
881
     
827
     
1,585
     
900
     
1,269
     
(31
)
   
1,708
     
2,463
     
(31
)
  Global Network & Merchant Services
   
1,396
     
1,344
     
1,477
     
1,450
     
1,455
     
(4
)
   
2,740
     
2,820
     
(3
)
     
8,261
     
7,937
     
9,011
     
8,245
     
8,566
     
(4
)
   
16,198
     
16,741
     
(3
)
  Corporate & Other
   
23
     
13
     
70
     
58
     
65
     
(65
)
   
36
     
63
     
(43
)
                                                                         
CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE
 
$
8,284
   
$
7,950
   
$
9,081
   
$
8,303
   
$
8,631
     
(4
)
 
$
16,234
   
$
16,804
     
(3
)
                                                                         
Pretax income (loss)
                                                                       
  U.S. Card Services
 
$
1,366
   
$
1,480
   
$
1,083
   
$
1,411
   
$
1,200
     
14
   
$
2,846
   
$
2,606
     
9
 
  International Card Services
   
144
     
184
     
1
     
176
     
69
     
#
     
328
     
272
     
21
 
  Global Commercial Services
   
314
     
284
     
949
     
309
     
865
     
(64
)
   
598
     
1,150
     
(48
)
  Global Network & Merchant Services
   
695
     
698
     
670
     
670
     
578
     
20
     
1,393
     
1,280
     
9
 
     
2,519
     
2,646
     
2,703
     
2,566
     
2,712
     
(7
)
   
5,165
     
5,308
     
(3
)
  Corporate & Other
   
(289
)
   
(330
)
   
(478
)
   
(320
)
   
(400
)
   
(28
)
   
(619
)
   
(788
)
   
(21
)
                                                                         
PRETAX INCOME
 
$
2,230
   
$
2,316
   
$
2,225
   
$
2,246
   
$
2,312
     
(4
)
 
$
4,546
   
$
4,520
     
1
 
                                                                         
Net income (loss)
                                                                       
  U.S. Card Services
 
$
886
   
$
934
   
$
665
   
$
889
   
$
770
     
15
   
$
1,820
   
$
1,646
     
11
 
  International Card Services
   
125
     
134
     
33
     
142
     
77
     
62
     
259
     
236
     
10
 
  Global Commercial Services
   
203
     
180
     
594
     
204
     
561
     
(64
)
   
383
     
745
     
(49
)
  Global Network & Merchant Services
   
448
     
444
     
417
     
427
     
373
     
20
     
892
     
816
     
9
 
     
1,662
     
1,692
     
1,709
     
1,662
     
1,781
     
(7
)
   
3,354
     
3,443
     
(3
)
  Corporate & Other
   
(189
)
   
(167
)
   
(262
)
   
(185
)
   
(252
)
   
(25
)
   
(356
)
   
(482
)
   
(26
)
                                                                         
NET INCOME
 
$
1,473
   
$
1,525
   
$
1,447
   
$
1,477
   
$
1,529
     
(4
)
 
$
2,998
   
$
2,961
     
1
 
 
# - Denotes a variance of more than 100 percent.
 
 
See Appendix VI for footnote references
-7-

 
 
American Express Company
(Preliminary)
Selected Statistical Information
 
(Billions, except percentages and where indicated)
 

   
Quarters Ended
   
% Change
   
    Six Months Ended
   
% Change
 
   
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
   
Jun 30, 2015 vs.
   
    Jun 30,
   
Jun 30, 2015 vs.
 
   
2015
   
2015
   
2014
   
2014
   
2014
   
Jun 30, 2014
   
2015
   
2014
   
Jun 30, 2014
 
Card billed business (D):
                                   
  United States
 
$
181.6
   
$
169.2
   
$
182.5
   
$
173.0
   
$
173.4
     
5
   
$
350.8
   
$
332.6
     
5
 
  Outside the United States
   
80.4
     
76.4
     
86.0
     
85.1
     
84.7
     
(5
)
   
156.8
     
163.6
     
(4
)
      Total
 
$
262.0
   
$
245.6
   
$
268.5
   
$
258.1
   
$
258.1
     
2
   
$
507.6
   
$
496.2
     
2
 
Total cards-in-force (E) (millions):
                                                                       
  United States
   
55.3
     
54.8
     
54.9
     
54.5
     
54.1
     
2
     
55.3
     
54.1
     
2
 
  Outside the United States
   
58.5
     
57.4
     
57.3
     
56.6
     
55.8
     
5
     
58.5
     
55.8
     
5
 
      Total
   
113.8
     
112.2
     
112.2
     
111.1
     
109.9
     
4
     
113.8
     
109.9
     
4
 
Basic cards-in-force (E) (millions):
                                                                       
  United States
   
42.8
     
42.4
     
42.6
     
42.2
     
42.0
     
2
     
42.8
     
42.0
     
2
 
  Outside the United States
   
48.2
     
47.3
     
47.0
     
46.3
     
45.6
     
6
     
48.2
     
45.6
     
6
 
      Total
   
91.0
     
89.7
     
89.6
     
88.5
     
87.6
     
4
     
91.0
     
87.6
     
4
 
                                                                         
Average discount rate (A) (F)
   
2.49
%
   
2.49
%
   
2.44
%
   
2.48
%
   
2.48
%
           
2.49
%
   
2.49
%
       
Average basic Card Member spending
    (dollars) (G)
 
$
4,272
   
$
4,008
   
$
4,377
   
$
4,223
   
$
4,288
     
(0
)
 
$
8,277
   
$
8,281
     
(0
)
Average fee per card (dollars) (G)
 
$
39
   
$
39
   
$
39
   
$
40
   
$
41
     
(5
)
 
$
39
   
$
41
     
(5
)
Average fee per card adjusted (dollars) (G)
 
$
43
   
$
44
   
$
44
   
$
45
   
$
45
     
(4
)
 
$
44
   
$
45
     
(2
)
                                                                         
Worldwide Card Member receivables:
                                                                       
  Total receivables
 
$
44.9
   
$
43.7
   
$
44.9
   
$
45.1
   
$
45.3
     
(1
)
 
$
44.9
   
$
45.3
     
(1
)
  Loss reserves (millions):
                                                                       
    Beginning balance
 
$
429
   
$
465
   
$
432
   
$
413
   
$
414
     
4
   
$
465
   
$
386
     
20
 
      Provisions (H)
   
165
     
174
     
198
     
196
     
183
     
(10
)
   
339
     
398
     
(15
)
      Net write-offs (I)
   
(171
)
   
(199
)
   
(156
)
   
(168
)
   
(182
)
   
(6
)
   
(370
)
   
(359
)
   
3
 
      Other (J)
   
(3
)
   
(11
)
   
(9
)
   
(9
)
   
(2
)
   
50
     
(14
)
   
(12
)
   
17
 
    Ending balance
 
$
420
   
$
429
   
$
465
   
$
432
   
$
413
     
2
   
$
420
   
$
413
     
2
 
    % of receivables
   
0.9
%
   
1.0
%
   
1.0
%
   
1.0
%
   
0.9
%
           
0.9
%
   
0.9
%
       
  Net write-off rate (principal only) -
    USCS/ICS (K)
   
1.7
%
   
2.1
%
   
1.5
%
   
1.6
%
   
1.8
%
           
1.9
%
   
1.9
%
       
  Net write-off rate (principal and fees)
    - USCS/ICS (K)
   
1.9
%
   
2.3
%
   
1.7
%
   
1.8
%
   
2.0
%
           
2.1
%
   
2.0
%
       
  30 days past due as a % of total -
    USCS/ICS
   
1.5
%
   
1.6
%
   
1.6
%
   
1.6
%
   
1.5
%
           
1.5
%
   
1.5
%
       
  Net loss ratio (as a % of charge
    volume) - GCS
   
0.09
%
   
0.10
%
   
0.08
%
   
0.09
%
   
0.09
%
           
0.10
%
   
0.09
%
       
  90 days past billing as a % of total -
     GCS
   
0.7
%
   
0.7
%
   
0.8
%
   
0.8
%
   
0.7
%
           
0.7
%
   
0.7
%
       
                                                                         
Worldwide Card Member loans:
                                                                       
  Total loans
 
$
69.0
   
$
66.8
   
$
70.4
   
$
66.1
   
$
66.3
     
4
   
$
69.0
   
$
66.3
     
4
 
  Loss reserves (millions):
                                                                       
    Beginning balance
 
$
1,130
   
$
1,201
   
$
1,146
   
$
1,170
   
$
1,191
     
(5
)
 
$
1,201
   
$
1,261
     
(5
)
      Provisions (H)
   
285
     
235
     
341
     
265
     
282
     
1
     
520
     
532
     
(2
)
      Net write-offs - principal (I)
   
(243
)
   
(259
)
   
(237
)
   
(245
)
   
(267
)
   
(9
)
   
(502
)
   
(541
)
   
(7
)
      Net write-offs - interest and fees (I)
   
(42
)
   
(43
)
   
(40
)
   
(40
)
   
(42
)
   
-
     
(85
)
   
(84
)
   
1
 
      Other (J)
   
2
     
(4
)
   
(9
)
   
(4
)
   
6
     
(67
)
   
(2
)
   
2
     
#
 
    Ending balance
 
$
1,132
   
$
1,130
   
$
1,201
   
$
1,146
   
$
1,170
     
(3
)
 
$
1,132
   
$
1,170
     
(3
)
       Ending reserves - principal
 
$
1,076
   
$
1,074
   
$
1,149
   
$
1,093
   
$
1,114
     
(3
)
 
$
1,076
   
$
1,114
     
(3
)
       Ending reserves - interest and fees
 
$
56
   
$
56
   
$
52
   
$
53
   
$
56
     
-
   
$
56
   
$
56
     
-
 
    % of loans
   
1.6
%
   
1.7
%
   
1.7
%
   
1.7
%
   
1.8
%
           
1.6
%
   
1.8
%
       
    % of past due
   
171
%
   
163
%
   
167
%
   
165
%
   
171
%
           
171
%
   
171
%
       
  Average loans
 
$
68.0
   
$
67.6
   
$
67.7
   
$
66.4
   
$
65.2
     
4
   
$
68.0
   
$
65.0
     
5
 
  Net write-off rate (principal only) (K)
   
1.4
%
   
1.5
%
   
1.4
%
   
1.5
%
   
1.6
%
           
1.5
%
   
1.7
%
       
  Net write-off rate (principal, interest
    and fees) (K)
   
1.7
%
   
1.8
%
   
1.6
%
   
1.7
%
   
1.9
%
           
1.7
%
   
1.9
%
       
  30 days past due loans as a % of total
   
1.0
%
   
1.0
%
   
1.0
%
   
1.1
%
   
1.0
%
           
1.0
%
   
1.0
%
       
  Net interest income divided by
    average loans (L)
   
8.4
%
   
8.6
%
   
8.4
%
   
8.5
%
   
8.1
%
           
8.4
%
   
8.2
%
       
  Net interest yield on Card Member
    loans (L)
   
9.3
%
   
9.6
%
   
9.3
%
   
9.3
%
   
9.2
%
           
9.4
%
   
9.3
%
       

# - Denotes a variance of more than 100 percent.
 
 
See Appendix VI for footnote references
-8-

 
 
U.S. Card Services
 (Preliminary)
Selected Income Statement Data
 
(Millions, except percentages)
 

   
Quarters Ended
   
% Change
   
Six Months Ended
   
% Change
 
   
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
   
Jun 30, 2015 vs.
   
Jun 30,
   
Jun 30, 2015 vs.
 
   
2015
   
2015
   
2014
   
2014
   
2014
   
Jun 30, 2014
   
2015
   
2014
   
Jun 30, 2014
 
                                     
Revenues
                                   
  Non-interest revenues (A)
 
$
3,372
   
$
3,148
   
$
3,253
   
$
3,188
   
$
3,196
     
6
   
$
6,520
   
$
6,187
     
5
 
  Interest income
   
1,517
     
1,529
     
1,490
     
1,465
     
1,408
     
8
     
3,046
     
2,831
     
8
 
  Interest expense
   
163
     
152
     
149
     
152
     
153
     
7
     
315
     
303
     
4
 
    Net interest income
   
1,354
     
1,377
     
1,341
     
1,313
     
1,255
     
8
     
2,731
     
2,528
     
8
 
Total revenues net of interest
    expense
   
4,726
     
4,525
     
4,594
     
4,501
     
4,451
     
6
     
9,251
     
8,715
     
6
 
Provisions for losses
   
327
     
296
     
399
     
316
     
339
     
(4
)
   
623
     
681
     
(9
)
Total revenues net of interest
    expense after provisions for losses
   
4,399
     
4,229
     
4,195
     
4,185
     
4,112
     
7
     
8,628
     
8,034
     
7
 
Expenses
                                                                       
  Marketing, promotion, rewards,
                                                                       
  Card Member services and other
   (A)
   
1,996
     
1,733
     
2,038
     
1,764
     
1,839
     
9
     
3,729
     
3,395
     
10
 
  Salaries and employee benefits
                                                                       
      and other operating expenses
   
1,037
     
1,016
     
1,074
     
1,010
     
1,073
     
(3
)
   
2,053
     
2,033
     
1
 
        Total
   
3,033
     
2,749
     
3,112
     
2,774
     
2,912
     
4
     
5,782
     
5,428
     
7
 
Pretax segment income
   
1,366
     
1,480
     
1,083
     
1,411
     
1,200
     
14
     
2,846
     
2,606
     
9
 
Income tax provision
   
480
     
546
     
418
     
522
     
430
     
12
     
1,026
     
960
     
7
 
Segment income
 
$
886
   
$
934
   
$
665
   
$
889
   
$
770
     
15
   
$
1,820
   
$
1,646
     
11
 
Effective tax rate
   
35.1
%
   
36.9
%
   
38.6
%
   
37.0
%
   
35.8
%
           
36.1
%
   
36.8
%
       
                                                                         
Selected Statistical Information
                                                                       
(Billions, except percentages and
    where indicated)
                                                                       
Card billed business
 
$
144.1
   
$
132.5
   
$
145.0
   
$
136.2
   
$
136.5
     
6
   
$
276.7
   
$
260.8
     
6
 
Total cards-in-force (millions)
   
46.3
     
45.9
     
45.6
     
45.2
     
44.7
     
4
     
46.3
     
44.7
     
4
 
Basic cards-in-force (millions)
   
34.6
     
34.2
     
34.0
     
33.7
     
33.3
     
4
     
34.6
     
33.3
     
4
 
Average basic Card Member
    spending (dollars)
 
$
4,210
   
$
3,875
   
$
4,281
   
$
4,069
   
$
4,133
     
2
   
$
8,073
   
$
7,938
     
2
 
                                                                         
U.S. Consumer Travel:
                                                                       
  Travel sales (millions)
 
$
1,020
   
$
988
   
$
817
   
$
956
   
$
1,027
     
(1
)
 
$
2,008
   
$
2,001
     
0
 
  Travel commissions and fees/sales
   
7.1
%
   
6.6
%
   
7.5
%
   
7.4
%
   
7.4
%
           
6.8
%
   
6.9
%
       
                                                                         
Total segment assets
 
$
108.2
   
$
107.7
   
$
113.2
   
$
103.3
   
$
101.1
     
7
   
$
108.2
   
$
101.1
     
7
 
Segment capital (M)
 
$
10.8
   
$
10.8
   
$
10.4
   
$
9.9
   
$
9.9
     
9
   
$
10.8
   
$
9.9
     
9
 
Return on average segment capital (N)
   
32.6
%
   
32.1
%
   
32.5
%
   
35.5
%
   
35.3
%
           
32.6
%
   
35.3
%
       
Return on average tangible segment
    capital (N)
   
33.8
%
   
33.2
%
   
33.6
%
   
36.6
%
   
36.5
%
           
33.8
%
   
36.5
%
       
                                                                         
Card Member receivables:
                                                                       
  Total receivables
 
$
22.1
   
$
21.5
   
$
22.5
   
$
21.3
   
$
21.2
     
4
   
$
22.1
   
$
21.2
     
4
 
  30 days past due as a % of total
   
1.5
%
   
1.7
%
   
1.7
%
   
1.6
%
   
1.5
%
           
1.5
%
   
1.5
%
       
  Average receivables
 
$
22.0
   
$
21.3
   
$
21.8
   
$
21.4
   
$
21.3
     
3
   
$
21.7
   
$
21.0
     
3
 
  Net write-off rate (principal only) (K)
   
1.6
%
   
2.2
%
   
1.4
%
   
1.5
%
   
1.8
%
           
1.9
%
   
1.8
%
       
  Net write-off rate (principal and
    fees) (K)
   
1.8
%
   
2.4
%
   
1.6
%
   
1.7
%
   
2.0
%
           
2.1
%
   
2.0
%
       
                                                                         
Card Member loans:
                                                                       
  Total loans
 
$
61.7
   
$
59.9
   
$
62.6
   
$
58.0
   
$
57.7
     
7
   
$
61.7
   
$
57.7
     
7
 
  30 days past due loans as a % of
    total
   
0.9
%
   
1.0
%
   
1.0
%
   
1.0
%
   
0.9
%
           
0.9
%
   
0.9
%
       
  Average loans
 
$
60.9
   
$
60.4
   
$
59.7
   
$
58.0
   
$
56.8
     
7
   
$
60.8
   
$
56.6
     
7
 
  Net write-off rate (principal only) (K)
   
1.4
%
   
1.5
%
   
1.3
%
   
1.4
%
   
1.6
%
           
1.4
%
   
1.6
%
       
  Net write-off rate (principal,
    interest and fees) (K)
   
1.6
%
   
1.7
%
   
1.5
%
   
1.6
%
   
1.8
%
           
1.6
%
   
1.9
%
       
  Net interest income divided by
    average loans (L)
   
8.9
%
   
9.1
%
   
9.0
%
   
9.1
%
   
8.9
%
           
9.0
%
   
8.9
%
       
  Net interest yield on Card Member
    loans (L)
   
9.2
%
   
9.5
%
   
9.1
%
   
9.2
%
   
9.1
%
           
9.3
%
   
9.3
%
       

# - Denotes a variance of more than 100 percent.
 
 
See Appendix VI for footnote references
-9-


 
 
International Card Services
(Preliminary)
Selected Income Statement Data
 
(Millions, except percentages)
 

   
Quarters Ended
   
% Change
   
Six Months Ended
   
% Change
 
   
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
   
Jun 30, 2015 vs.
   
Jun 30,
   
Jun 30, 2015 vs.
 
   
2015
   
2015
   
2014
   
2014
   
2014
   
Jun 30, 2014
   
2015
   
2014
   
Jun 30, 2014
 
                                     
Revenues
                                   
  Non-interest revenues
 
$
1,082
   
$
1,061
   
$
1,166
   
$
1,206
   
$
1,208
     
(10
)
 
$
2,143
   
$
2,365
     
(9
)
  Interest income
   
236
     
244
     
260
     
273
     
275
     
(14
)
   
480
     
552
     
(13
)
  Interest expense
   
60
     
64
     
71
     
85
     
92
     
(35
)
   
124
     
174
     
(29
)
    Net interest income
   
176
     
180
     
189
     
188
     
183
     
(4
)
   
356
     
378
     
(6
)
Total revenues net of interest expense
   
1,258
     
1,241
     
1,355
     
1,394
     
1,391
     
(10
)
   
2,499
     
2,743
     
(9
)
Provisions for losses
   
83
     
76
     
95
     
98
     
90
     
(8
)
   
159
     
177
     
(10
)
Total revenues net of interest expense
    after provisions for losses
   
1,175
     
1,165
     
1,260
     
1,296
     
1,301
     
(10
)
   
2,340
     
2,566
     
(9
)
Expenses
                                                                       
  Marketing, promotion, rewards,
                                                                       
  Card Member services and other
   
472
     
437
     
555
     
532
     
577
     
(18
)
   
909
     
1,073
     
(15
)
  Salaries and employee benefits
                                                                       
      and other operating expenses
   
559
     
544
     
704
     
588
     
655
     
(15
)
   
1,103
     
1,221
     
(10
)
        Total
   
1,031
     
981
     
1,259
     
1,120
     
1,232
     
(16
)
   
2,012
     
2,294
     
(12
)
Pretax segment income
   
144
     
184
     
1
     
176
     
69
     
#
     
328
     
272
     
21
 
Income tax provision/(benefit)
   
19
     
50
     
(32
)
   
34
     
(8
)
   
#
     
69
     
36
     
92
 
Segment income
 
$
125
   
$
134
   
$
33
   
$
142
   
$
77
     
62
   
$
259
   
$
236
     
10
 
Effective tax rate
   
13.2
%
   
27.2
%
   
#
     
19.3
%
   
-11.6
%
           
21.0
%
   
13.2
%
       
                                                                         
Selected Statistical Information
                                                                       
(Billions, except percentages and
    where indicated)
                                                                       
Card billed business
 
$
30.0
   
$
28.7
   
$
34.0
   
$
33.9
   
$
34.1
     
(12
)
 
$
58.7
   
$
66.0
     
(11
)
Total cards-in-force (millions)
   
15.0
     
14.9
     
15.7
     
15.8
     
15.7
     
(4
)
   
15.0
     
15.7
     
(4
)
Basic cards-in-force (millions)
   
10.4
     
10.4
     
11.0
     
10.9
     
10.9
     
(5
)
   
10.4
     
10.9
     
(5
)
Average basic Card Member spending
    (dollars)
 
$
2,888
   
$
2,729
   
$
3,109
   
$
3,100
   
$
3,137
     
(8
)
 
$
5,609
   
$
6,084
     
(8
)
                                                                         
International Consumer Travel:
                                                                       
  Travel sales (millions)
 
$
333
   
$
334
   
$
353
   
$
362
   
$
354
     
(6
)
 
$
667
   
$
707
     
(6
)
  Travel commissions and fees/sales
   
6.9
%
   
7.2
%
   
7.4
%
   
6.9
%
   
6.8
%
           
7.0
%
   
6.5
%
       
                                                                         
Total segment assets
 
$
29.2
   
$
29.0
   
$
30.7
   
$
31.1
   
$
31.6
     
(8
)
 
$
29.2
   
$
31.6
     
(8
)
Segment capital (M)
 
$
3.5
   
$
3.2
   
$
3.0
   
$
3.0
   
$
3.0
     
15
   
$
3.5
   
$
3.0
     
15
 
Return on average segment capital (N)
   
13.9
%
   
12.7
%
   
13.6
%
   
15.8
%
   
15.7
%
           
13.9
%
   
15.7
%
       
Return on average tangible segment
     capital (N)
   
23.3
%
   
22.3
%
   
24.6
%
   
28.9
%
   
28.8
%
           
23.3
%
   
28.8
%
       
                                                                         
Card Member receivables:
                                                                       
  Total receivables
 
$
6.8
   
$
6.4
   
$
7.7
   
$
7.3
   
$
7.5
     
(9
)
 
$
6.8
   
$
7.5
     
(9
)
  30 days past billing as a % of total
   
1.4
%
   
1.6
%
   
1.3
%
   
1.4
%
   
1.3
%
           
1.4
%
   
1.3
%
       
  Net write-off rate (principal only) (K)
   
2.1
%
   
1.9
%
   
1.8
%
   
1.9
%
   
1.9
%
           
2.0
%
   
2.0
%
       
  Net write-off rate (principal and fees) (K)
   
2.3
%
   
2.0
%
   
1.9
%
   
2.1
%
   
2.0
%
           
2.1
%
   
2.2
%
       
                                                                         
Card Member loans:
                                                                       
  Total loans
 
$
7.2
   
$
6.8
   
$
7.7
   
$
8.0
   
$
8.6
     
(16
)
 
$
7.2
   
$
8.6
     
(16
)
  30 days past due loans as a % of total
   
1.6
%
   
1.8
%
   
1.6
%
   
1.6
%
   
1.6
%
           
1.6
%
   
1.6
%
       
  Average loans
 
$
7.0
   
$
7.2
   
$
7.9
   
$
8.3
   
$
8.3
     
(16
)
 
$
7.1
   
$
8.3
     
(14
)
  Net write-off rate (principal only) (K)
   
2.0
%
   
2.0
%
   
1.9
%
   
1.9
%
   
2.0
%
           
2.0
%
   
2.0
%
       
  Net write-off rate (principal, interest
    and fees) (K)
   
2.5
%
   
2.5
%
   
2.4
%
   
2.4
%
   
2.4
%
           
2.5
%
   
2.4
%
       
  Net interest income divided by
    average loans (O)
   
10.1
%
   
10.0
%
   
9.6
%
   
9.1
%
   
8.8
%
           
10.0
%
   
9.1
%
       
  Net interest yield on Card Member
    loans (O)
   
10.7
%
   
10.9
%
   
10.5
%
   
9.9
%
   
9.6
%
           
10.7
%
   
9.8
%
       

# - Denotes a variance of more than 100 percent.
 
 
See Appendix VI for footnote references
-10-

 
 
 
Global Commercial Services
(Preliminary)
Selected Income Statement Data
 
(Millions, except percentages)
 

   
Quarters Ended
   
% Change
   
Six Months Ended
   
% Change
 
   
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
   
Jun 30, 2015 vs.
   
Jun 30,
   
Jun 30, 2015 vs.
 
   
2015
   
2015
   
2014
   
2014
   
2014
   
Jun 30, 2014
   
2015
   
2014
   
Jun 30, 2014
 
                                     
Revenues
                                   
  Non-interest revenues
 
$
924
   
$
871
   
$
1,635
   
$
957
   
$
1,332
     
(31
)
 
$
1,795
   
$
2,581
     
(30
)
  Interest income
   
3
     
4
     
4
     
4
     
3
     
-
     
7
     
7
     
-
 
  Interest expense
   
46
     
48
     
54
     
61
     
66
     
(30
)
   
94
     
125
     
(25
)
    Net interest expense
   
(43
)
   
(44
)
   
(50
)
   
(57
)
   
(63
)
   
(32
)
   
(87
)
   
(118
)
   
(26
)
Total revenues net of interest expense
   
881
     
827
     
1,585
     
900
     
1,269
     
(31
)
   
1,708
     
2,463
     
(31
)
Provisions for losses
   
42
     
35
     
50
     
49
     
43
     
(2
)
   
77
     
81
     
(5
)
Total revenues net of interest expense after provisions
    for losses
   
839
     
792
     
1,535
     
851
     
1,226
     
(32
)
   
1,631
     
2,382
     
(32
)
Expenses
                                                                       
  Marketing, promotion, rewards,
                                                                       
  Card Member services and other
   
156
     
164
     
178
     
161
     
177
     
(12
)
   
320
     
343
     
(7
)
  Salaries and employee benefits
                                                                       
      and other operating expenses
   
369
     
344
     
408
     
381
     
184
     
#
     
713
     
889
     
(20
)
        Total
   
525
     
508
     
586
     
542
     
361
     
45
     
1,033
     
1,232
     
(16
)
Pretax segment income
   
314
     
284
     
949
     
309
     
865
     
(64
)
   
598
     
1,150
     
(48
)
Income tax provision
   
111
     
104
     
355
     
105
     
304
     
(63
)
   
215
     
405
     
(47
)
Segment income
 
$
203
   
$
180
   
$
594
   
$
204
   
$
561
     
(64
)
 
$
383
   
$
745
     
(49
)
Effective tax rate
   
35.4
%
   
36.6
%
   
37.4
%
   
34.0
%
   
35.1
%
           
36.0
%
   
35.2
%
       
                                                                         
Selected Statistical Information
                                                                       
(Billions, except percentages and where indicated)
                                                                       
Card billed business
 
$
46.4
   
$
45.3
   
$
47.1
   
$
46.5
   
$
47.6
     
(3
)
 
$
91.6
   
$
93.1
     
(2
)
Total cards-in-force (millions)
   
6.9
     
6.9
     
6.9
     
6.9
     
7.0
     
(1
)
   
6.9
     
7.0
     
(1
)
Basic cards-in-force (millions)
   
6.9
     
6.9
     
6.9
     
6.9
     
7.0
     
(1
)
   
6.9
     
7.0
     
(1
)
Average basic Card Member spending (dollars)
 
$
6,739
   
$
6,567
   
$
6,817
   
$
6,691
   
$
6,781
     
(1
)
 
$
13,313
   
$
13,216
     
1
 
                                                                         
Total segment assets
 
$
19.7
   
$
19.6
   
$
18.5
   
$
20.6
   
$
20.8
     
(5
)
 
$
19.7
   
$
20.8
     
(5
)
Segment capital (M)
 
$
4.0
   
$
4.1
   
$
3.8
   
$
3.8
   
$
3.8
     
5
   
$
4.0
   
$
3.8
     
5
 
Return on average segment capital (N)
   
30.3
%
   
39.9
%
   
40.9
%
   
30.3
%
   
32.0
%
           
30.3
%
   
32.0
%
       
Return on average tangible segment capital (N)
   
52.8
%
   
70.6
%
   
74.4
%
   
56.0
%
   
60.3
%
           
52.8
%
   
60.3
%
       
                                                                         
Card Member receivables:
                                                                       
  Total receivables
 
$
15.9
   
$
15.7
   
$
14.6
   
$
16.4
   
$
16.5
     
(4
)
 
$
15.9
   
$
16.5
     
(4
)
  90 days past billing as a % of total
   
0.7
%
   
0.7
%
   
0.8
%
   
0.8
%
   
0.7
%
           
0.7
%
   
0.7
%
       
  Net loss ratio (as a % of charge volume)
   
0.09
%
   
0.10
%
   
0.08
%
   
0.09
%
   
0.09
%
           
0.10
%
   
0.09
%
       

# - Denotes a variance of more than 100 percent.
 
 
See Appendix VI for footnote references
 
-11-

 
 
 
Global Network & Merchant Services
(Preliminary)
Selected Income Statement Data
 
(Millions, except percentages)
 

   
Quarters Ended
   
% Change
   
 Six Months Ended
   
% Change
 
   
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
   
Jun 30, 2015 vs.
   
Jun 30,
   
Jun 30, 2015 vs.
 
   
2015
   
2015
   
2014
   
2014
   
2014
   
Jun 30, 2014
   
2015
   
2014
   
Jun 30, 2014
 
Revenues
                                   
  Non-interest revenues
 
$
1,326
   
$
1,270
   
$
1,399
   
$
1,368
   
$
1,366
     
(3
)
 
$
2,596
   
$
2,659
     
(2
)
  Interest income
   
23
     
20
     
17
     
14
     
11
     
#
     
43
     
21
     
#
 
  Interest expense
   
(47
)
   
(54
)
   
(61
)
   
(68
)
   
(78
)
   
(40
)
   
(101
)
   
(140
)
   
(28
)
    Net interest income
   
70
     
74
     
78
     
82
     
89
     
(21
)
   
144
     
161
     
(11
)
Total revenues net of interest expense
   
1,396
     
1,344
     
1,477
     
1,450
     
1,455
     
(4
)
   
2,740
     
2,820
     
(3
)
Provisions for losses
   
13
     
11
     
35
     
24
     
18
     
(28
)
   
24
     
34
     
(29
)
Total revenues net of interest expense after provisions
    for losses
   
1,383
     
1,333
     
1,442
     
1,426
     
1,437
     
(4
)
   
2,716
     
2,786
     
(3
)
Expenses
                                                                       
  Marketing, promotion, rewards, Card Member
    services and other
   
164
     
147
     
185
     
201
     
277
     
(41
)
   
311
     
433
     
(28
)
  Salaries and employee benefits
                                                                       
      and other operating expenses
   
524
     
488
     
587
     
555
     
582
     
(10
)
   
1,012
     
1,073
     
(6
)
        Total
   
688
     
635
     
772
     
756
     
859
     
(20
)
   
1,323
     
1,506
     
(12
)
Pretax segment income
   
695
     
698
     
670
     
670
     
578
     
20
     
1,393
     
1,280
     
9
 
Income tax provision
   
247
     
254
     
253
     
243
     
205
     
20
     
501
     
464
     
8
 
Segment income
 
$
448
   
$
444
   
$
417
   
$
427
   
$
373
     
20
   
$
892
   
$
816
     
9
 
Effective tax rate
   
35.5
%
   
36.4
%
   
37.8
%
   
36.3
%
   
35.5
%
           
36.0
%
   
36.3
%
       
                                                                         
Selected Statistical Information
                                                                       
(Billions, except percentages and where indicated)
                                                                       
Global Card billed business (P)
 
$
262.0
   
$
245.6
   
$
268.5
   
$
258.1
   
$
258.1
     
2
   
$
507.6
   
$
496.2
     
2
 
                                                                         
Global Network & Merchant Services:
                                                                       
  Total segment assets
 
$
17.6
   
$
17.8
   
$
18.1
   
$
18.2
   
$
18.7
     
(6
)
 
$
17.6
   
$
18.7
     
(6
)
  Segment capital (M)
 
$
2.2
   
$
2.2
   
$
2.0
   
$
2.0
   
$
2.0
     
8
   
$
2.2
   
$
2.0
     
8
 
Return on average segment capital (N)
   
83.5
%
   
82.1
%
   
84.0
%
   
82.6
%
   
79.4
%
           
83.5
%
   
79.4
%
       
Return on average tangible segment capital (N)
   
92.0
%
   
90.6
%
   
92.9
%
   
91.3
%
   
87.8
%
           
92.0
%
   
87.8
%
       
                                                                         
Global Network Services:
                                                                       
  Card billed business
 
$
41.9
   
$
39.1
   
$
42.5
   
$
41.6
   
$
40.1
     
4
   
$
81.0
   
$
76.7
     
6
 
  Total cards-in-force (millions)
   
45.6
     
44.5
     
44.0
     
43.2
     
42.5
     
7
     
45.6
     
42.5
     
7
 

# - Denotes a variance of more than 100 percent.
 
 
See Appendix VI for footnote references
-12-

 
 
 
American Express Company
(Preliminary)
Components of Return on Average Equity (ROE), Return on Average Common Equity (ROCE), and Return on Average Tangible Common Equity (ROTCE)
Appendix I
 
(Millions, except percentages)
 

 
 
 For the Twelve Months Ended
 
 
 
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
 
 
 
2015
   
2015
   
2014
   
2014
   
2014
 
ROE
 
   
   
   
   
 
Net income
 
$
5,922
   
$
5,978
   
$
5,885
   
$
5,746
   
$
5,635
 
Average shareholders' equity
 
$
21,050
   
$
20,606
   
$
20,254
   
$
19,948
   
$
19,591
 
Return on average equity (Q)
   
28.1
%
   
29.0
%
   
29.1
%
   
28.8
%
   
28.8
%
 
                                       
Reconciliation of ROCE and ROTCE
                                       
Net income
 
$
5,922
   
$
5,978
   
$
5,885
   
$
5,746
   
$
5,635
 
Preferred shares dividends and related accretion
   
20
     
-
     
-
     
-
     
-
 
Earnings allocated to participating share awards and other
   
44
     
45
     
46
     
46
     
47
 
Net income attributable to common shareholders
 
$
5,858
   
$
5,933
   
$
5,839
   
$
5,700
   
$
5,588
 
 
                                       
Average shareholders' equity
 
$
21,050
   
$
20,606
   
$
20,254
   
$
19,948
   
$
19,591
 
Average preferred shares
   
716
     
350
     
114
     
-
     
-
 
     Average common shareholders' equity
 
$
20,334
   
$
20,256
   
$
20,140
   
$
19,948
   
$
19,591
 
        Average goodwill and other intangibles
   
3,802
     
3,845
     
3,888
     
3,941
     
3,994
 
     Average tangible common shareholders' equity
 
$
16,532
   
$
16,411
   
$
16,252
   
$
16,007
   
$
15,597
 
Return on average common equity (Q)
   
28.8
%
   
29.3
%
   
29.0
%
   
28.6
%
   
28.5
%
Return on average tangible common equity (R)
   
35.4
%
   
36.2
%
   
35.9
%
   
35.6
%
   
35.8
%
 
See Appendix VI for footnote references
-13-

 
 
 
American Express Company
 (Preliminary)
Components of Return on Average Segment Capital (ROSC) and Return on Average Tangible Segment Capital (ROTSC)
 
Appendix II
 
(Millions, except percentages)
 

 
For the Twelve Months Ended
 
 
Jun 30,
 
 
 
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
 
 
 
2015
 
 
 
2015
   
2014
   
2014
   
2014
 
U.S. Card Services
 
 
 
 
   
   
   
 
Segment income
 
$
3,374
 
 
 
$
3,258
   
$
3,200
   
$
3,399
   
$
3,292
 
Average segment capital
 
$
10,352
 
 
 
$
10,148
   
$
9,843
   
$
9,580
   
$
9,337
 
Average goodwill and other intangibles
   
358
 
 
   
339
     
319
     
299
     
311
 
Average tangible segment capital
 
$
9,994
 
 
 
$
9,809
   
$
9,524
   
$
9,281
   
$
9,026
 
Return on average segment capital (S)
   
32.6
%
 
   
32.1
%
   
32.5
%
   
35.5
%
   
35.3
%
Return on average tangible segment capital (S)
   
33.8
%
 
   
33.2
%
   
33.6
%
   
36.6
%
   
36.5
%
 
       
 
                               
International Card Services
       
 
                               
Segment income
 
$
434
 
 
 
$
386
   
$
411
   
$
481
   
$
481
 
Average segment capital
 
$
3,133
 
 
 
$
3,043
   
$
3,020
   
$
3,043
   
$
3,063
 
Average goodwill and other intangibles
   
1,273
 
 
   
1,311
     
1,350
     
1,376
     
1,394
 
Average tangible segment capital
 
$
1,860
 
 
 
$
1,732
   
$
1,670
   
$
1,667
   
$
1,669
 
Return on average segment capital (S)
   
13.9
%
 
   
12.7
%
   
13.6
%
   
15.8
%
   
15.7
%
Return on average tangible segment capital (S)
   
23.3
%
 
   
22.3
%
   
24.6
%
   
28.9
%
   
28.8
%
 
       
 
                               
Global Commercial Services
       
 
                               
Segment income
 
$
1,181
 
 
 
$
1,539
   
$
1,543
   
$
1,131
   
$
1,188
 
Average segment capital
 
$
3,897
 
 
 
$
3,859
   
$
3,771
   
$
3,736
   
$
3,707
 
Average goodwill and other intangibles
   
1,661
 
 
   
1,678
     
1,696
     
1,715
     
1,736
 
Average tangible segment capital
 
$
2,236
 
 
 
$
2,181
   
$
2,075
   
$
2,021
   
$
1,971
 
Return on average segment capital (S)
   
30.3
%
 
   
39.9
%
   
40.9
%
   
30.3
%
   
32.0
%
Return on average tangible segment capital (S)
   
52.8
%
 
   
70.6
%
   
74.4
%
   
56.0
%
   
60.3
%
 
       
 
                               
Global Network & Merchant Services
       
 
                               
Segment income
 
$
1,736
 
 
 
$
1,661
   
$
1,660
   
$
1,642
   
$
1,606
 
Average segment capital
 
$
2,080
 
 
 
$
2,024
   
$
1,976
   
$
1,989
   
$
2,022
 
Average goodwill and other intangibles
   
194
 
 
   
190
     
189
     
190
     
192
 
Average tangible segment capital
 
$
1,886
 
 
 
$
1,834
   
$
1,787
   
$
1,799
   
$
1,830
 
Return on average segment capital (S)
   
83.5
%
 
   
82.1
%
   
84.0
%
   
82.6
%
   
79.4
%
Return on average tangible segment capital (S)
   
92.0
%
 
   
90.6
%
   
92.9
%
   
91.3
%
   
87.8
%

 
See Appendix VI for footnote references
-14-

 
 
 
American Express Company
(Preliminary)
Net Interest Yield on Card Member Loans
 
Appendix III
 
(Millions, except percentages and where indicated)
 
 
 
Quarters Ended
 
 
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
 
 
2015
   
2015
   
2014
   
2014
   
2014
 
Net interest income
 
$
1,423
   
$
1,447
   
$
1,424
   
$
1,395
   
$
1,316
 
Exclude:
                                       
Interest expense not attributable to the Company's
                                       
    Card Member loan portfolio
 
$
249
   
$
249
   
$
250
   
$
247
   
$
259
 
Interest income not attributable to the Company's
                                       
    Card Member loan portfolio
 
$
(97
)
 
$
(95
)
 
$
(92
)
 
$
(90
)
 
$
(89
)
 
                                       
 
                                       
Adjusted net interest income (T)
 
$
1,575
   
$
1,601
   
$
1,582
   
$
1,552
   
$
1,486
 
 
                                       
Average loans (billions)
 
$
68.0
   
$
67.6
   
$
67.7
   
$
66.4
   
$
65.2
 
Exclude:
                                       
Certain non-traditional Card Member loans and other fees (billions)
 
$
(0.2
)
 
$
(0.2
)
 
$
(0.2
)
 
$
(0.2
)
 
$
(0.2
)
 
                                       
Adjusted average loans (billions) (U)
 
$
67.8
   
$
67.4
   
$
67.5
   
$
66.2
   
$
65.0
 
 
                                       
Net interest income divided by average loans (V)
   
8.4
%
   
8.6
%
   
8.4
%
   
8.5
%
   
8.1
%
Net interest yield on Card Member loans (W)
   
9.3
%
   
9.6
%
   
9.3
%
   
9.3
%
   
9.2
%


-15-

 
 
 
 
U.S. Card Services and International Card Services
(Preliminary)
Net Interest Yield on Card Member Loans
 
Appendix IV
 
(Millions, except percentages and where indicated)
 
 

 
Quarters Ended
   
Six Months Ended
 
 
Jun 30,
   
Mar 31,
   
Dec 31,
   
Sep 30,
   
Jun 30,
   
Jun 30,
   
Jun 30,
 
   
2015
   
2015
   
2014
   
2014
   
2014
   
2015
   
2014
 
USCS:
 
   
   
   
   
   
   
 
Net interest income
 
$
1,354
   
$
1,377
   
$
1,341
   
$
1,313
   
$
1,255
   
$
2,731
   
$
2,528
 
Exclude:
                                                       
Interest expense not attributable to the Company's
                                                       
    Card Member loan portfolio
 
$
41
   
$
38
   
$
39
   
$
39
   
$
40
   
$
79
   
$
79
 
Interest income not attributable to the Company's
                                                       
    Card Member loan portfolio
 
$
(4
)
 
$
(3
)
 
$
(3
)
 
$
(3
)
 
$
(3
)
 
$
(7
)
 
$
(6
)
Adjusted net interest income (T)
 
$
1,391
   
$
1,412
   
$
1,377
   
$
1,349
   
$
1,292
   
$
2,803
   
$
2,602
 
Average loans (billions)
 
$
60.9
   
$
60.4
   
$
59.7
   
$
58.0
   
$
56.8
   
$
60.8
   
$
56.6
 
Exclude:
                                                       
Certain non-traditional Card Member loans and other fees (billions)
 
$
-
   
$
-
   
$
-
   
$
-
   
$
-
   
$
-
   
$
-
 
Adjusted average loans (billions) (U)
 
$
60.9
   
$
60.4
   
$
59.7
   
$
58.0
   
$
56.8
   
$
60.8
   
$
56.6
 
Net interest income divided by average loans (V)
   
8.9
%
   
9.1
%
   
9.0
%
   
9.1
%
   
8.9
%
   
9.0
%
   
8.9
%
Net interest yield on Card Member loans (W)
   
9.2
%
   
9.5
%
   
9.1
%
   
9.2
%
   
9.1
%
   
9.3
%
   
9.3
%
 
                                                       
ICS:
                                                       
Net interest income
 
$
176
   
$
180
   
$
189
   
$
188
   
$
183
   
$
356
   
$
378
 
Exclude:
                                                       
Interest expense not attributable to the Company's
                                                       
    Card Member loan portfolio
 
$
16
   
$
18
   
$
26
   
$
24
   
$
21
   
$
34
   
$
39
 
Interest income not attributable to the Company's
                                                       
    Card Member loan portfolio
 
$
(8
)
 
$
(8
)
 
$
(9
)
 
$
(10
)
 
$
(10
)
 
$
(17
)
 
$
(20
)
Adjusted net interest income (T)
 
$
184
   
$
190
   
$
206
   
$
202
   
$
194
   
$
373
   
$
397
 
Average loans (billions)
 
$
7.0
   
$
7.2
   
$
7.9
   
$
8.3
   
$
8.3
   
$
7.1
   
$
8.3
 
Exclude:
                                                       
Certain non-traditional Card Member loans and other fees (billions)
 
$
(0.1
)
 
$
(0.1
)
 
$
(0.2
)
 
$
(0.2
)
 
$
(0.2
)
 
$
(0.1
)
 
$
(0.2
)
Adjusted average loans (billions) (U)
 
$
6.9
   
$
7.1
   
$
7.7
   
$
8.1
   
$
8.1
   
$
7.0
   
$
8.1
 
Net interest income divided by average loans (V)
   
10.1
%
   
10.0
%
   
9.6
%
   
9.1
%
   
8.8
%
   
10.0
%
   
9.1
%
Net interest yield on Card Member loans (W)
   
10.7
%
   
10.9
%
   
10.5
%
   
9.9
%
   
9.6
%
   
10.7
%
   
9.8
%

See Appendix VI for footnote references
 
-16-

 
 
 
American Express Company
 
(Preliminary)
Revenue and Expense Reconciliation
Appendix V
 
(Millions, except percentages)

 
Quarters Ended
     
 
Jun 30,
   
Jun 30,
   
% Change
 
   
2015
   
2014
 
Consolidated:
           
             
Reported total revenues net of interest expense
 
$
8,284
   
$
8,631
     
(4
)
Global Business Travel ("GBT") revenues net of interest expense
   
-
     
402
         
Adjusted total revenues net of interest expense
   
8,284
     
8,229
     
1
 
FX and GBT adjusted total revenues net of interest expense (X)
           
7,909
     
5
 
 
Note: GBT revenues represent operating performance as reported in Q2'14.

See Appendix VI for footnote references
 
-17-

 
 
 
Appendix VI
(Preliminary)

 
All Information in the preceding tables is presented on a basis prepared in accordance with U.S. generally accepted accounting principles (GAAP), unless otherwise indicated.
 
(A)
In Q1'15, the Company changed the classification related to certain payments to co-brand partners reducing both marketing and promotion and discount revenue. The misclassification in prior periods has been conformed to the current period presentation. The discount rate for prior periods has also been revised accordingly, resulting in a reduction of between zero and one basis point in any period from what was originally reported.
   
(B)
Represents net income, less (i) earnings allocated to participating share awards of $11 million for the quarter ended June 30, 2015, $11 million for the quarter ended March 31, 2015, $11 million for the quarter ended December 31, 2014, $11 million for the quarter ended September 30, 2014 and $12 million for the quarter ended June 30, 2014; and (ii) dividends on preferred shares of $20 million for the quarter ended June 30, 2015, and nil for all other comparative periods.
   
(C)
Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity, a non-GAAP measure.
   
(D)
Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.  Card billed business is reflected in the United States or outside the United States based on where the issuer is located.
   
(E)
Total cards-in-force represents the number of cards that are issued and outstanding.  Proprietary basic consumer cards-in-force includes basic cards issued to the primary account owner and does not include additional supplemental cards issued on that account.  Proprietary basic small business and corporate cards-in-force include basic and supplemental cards issued to employee Card Members.  Non-proprietary cards-in-force includes all cards that are issued and outstanding under network partnership agreements, except for retail co-brand Card Member accounts that have no out-of-store spend activity during the prior 12 month period.
   
(F)
This calculation is designed to reflect pricing at merchants accepting general purpose American Express cards.  It represents the percentage of billed business (both proprietary and Global Network Services) retained by the Company from merchants it acquires, prior to payments to third parties unrelated to merchant acceptance.
   
(G)
Average basic Card Member spending and average fee per card are computed from proprietary card activities only. Average fee per card is computed based on net card fees, including the amortization of deferred direct acquisition costs divided by average worldwide proprietary cards-in-force.  The adjusted average fee per card, which is a non-GAAP measure, is computed in the same manner, but excludes amortization of deferred direct acquisition costs. The amount of amortization excluded for these periods was $62 million for the quarter ended June 30, 2015, $83 million for the quarter ended March 31, 2015, $79 million for the quarter ended December 31, 2014, $77 million for the quarter ended September 30, 2014 and $77 million for the quarter ended June 30, 2014. The Company presents adjusted average fee per card because the Company believes this metric presents a useful indicator of card fee pricing across a range of its proprietary card products.
   
(H)
Provisions for principal (resulting from authorized transactions) and fee reserve components.
   
(I)
Consists of principal (resulting from authorized transactions), interest and/or fees, less recoveries.
   
(J)
Beginning in first quarter 2014, reserves related for card-related fraud losses are reflected in Other liabilities.  All periods include foreign currency translation adjustments and other items.
   
(K)
The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented. Beginning in January 2015, timing of charge-offs for loans in certain modification programs changed from 180 days past due to 120 days past due. Excluding the impact of the change, which was fully recognized in the first quarter, the Q1'15 USCS/ICS Charge net write-off rate – principal only was 1.9% and the USCS Lending net write-off rate - principal only was 1.4%.
   
(L)
See Appendix III for quarterly calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans. For calculations for the twelve months ended December 31, 2014 and 2013, please refer to Annex 3 of the Company's 2014 Fourth Quarter/ Full Year Earnings Supplement on file with the Securities and Exchange Commission.
   
(M)
Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.
   
(N)
Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.
   
(O)
See Appendix IV for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.
   
(P)
Global Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.
   
(Q)
Return on average equity and return on average common equity are calculated by dividing one year period net income/net income attributable to common shareholders by one year average total shareholders' equity/average common shareholders' equity, respectively.
   
(R)
Return on average tangible common equity, a non-GAAP measure, is computed in the same manner as return on average common equity except the computation of average tangible common shareholders' equity, a non-GAAP measure, excludes from average common shareholders' equity, average goodwill and other intangibles. The Company believes that return on average tangible common equity is a useful measure of the profitability of its business.
   
(S)
Return on average segment capital is calculated by dividing one year period segment income by one year average segment capital.  Return on average tangible segment capital, a non-GAAP measure, is computed in the same manner as return on average segment capital except the computation of average tangible segment capital, a non-GAAP measure, excludes average goodwill and other intangibles.  The Company believes that return on average tangible segment capital is a useful measure of the profitability of its business.
   
(T)
Adjusted net interest income, a non-GAAP measure, represents net interest income allocated to the Company's Card Member loan portfolio excluding the impact of interest expense and interest income not attributable to the Company's Card Member loan portfolio. The Company believes adjusted net interest income is useful to investors because it is a component of net interest yield on Card Member loans.
   
(U)
Adjusted average loans, a non-GAAP measure, represents average Card Member loans excluding the impact of deferred card fees, net of deferred direct acquisition costs of Card Member loans, and other. The Company believes adjusted average loans is useful to investors because it is a component of net interest yield on Card Member loans.
   
(V)
This calculation includes elements of total interest income and total interest expense that are not attributable to the Card Member loan portfolio, and thus is not representative of net interest yield on Card Member loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to Card Member loans, and interest expense attributable to other activities, including Card Member receivables.
   
(W)
Net interest yield on Card Member loans, a non-GAAP measure, is computed by dividing adjusted net interest income by adjusted average loans, computed on an annualized basis.  The calculation of net interest yield on Card Member loans includes interest that is deemed uncollectible. For all presentations of net interest yield on Card Member loans, reserves and net write-offs related to uncollectible interest are recorded through provisions for losses - Card Member loans; therefore, such reserves and net write-offs are not included in the net interest yield calculation. The Company believes net interest yield on Card Member loans is useful to investors because it provides a measure of profitability of the Company's Card Member loan portfolio.
   
(X)
Revenue net of interest expense on an FX-adjusted basis and excluding the Company's business travel operations in Q2'14 is a non-GAAP measure. FX-adjusted information assumes a constant exchange rate between the periods being compared for purposes of currency translation into U.S. dollars (i.e., assumes Q2'15 foreign exchange rates apply to Q2'14 results). Country results used to calculate FX-adjusted revenues, are subject to management allocations. Management believes this metric is useful in evaluating the ongoing operating performance of the Company. The Company's calculations of non-GAAP measures may differ from the calculations of similarly titled measures of other companies.
 

-18-