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Fixed Income Investor Review 4th Quarter 2014 Exhibit 99.1
2 Disclaimers Cautionary Statement Regarding Forward-Looking Statements The following slides are part of a presentation by Synchrony Financial and are intended to be viewed as part of that presentation. No representation is made that the information in these slides is complete. This presentation contains certain forward-looking statements as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the “safe harbor” created by those sections. Forward-looking statements may be identified by words such as “outlook,” “expects,” “intends,” “anticipates,” “plans,” “believes,” “seeks,” “targets,” “estimates,” “will,” “should,” “may” or words of similar meaning, but these words are not the exclusive means of identifying forward-looking statements. Forward-looking statements are based on management’s current expectations and assumptions, and are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. As a result, actual results could differ materially from those indicated in these forward-looking statements. Factors that could cause actual results to differ materially include global political, economic, business, competitive, market, regulatory and other factors and risks, such as: the impact of macroeconomic conditions and whether industry trends we have identified develop as anticipated; retaining existing partners and attracting new partners, concentration of our platform revenue in a small number of Retail Card partners, promotion and support of our products by our partners, and financial performance of our partners; our need for additional financing, higher borrowing costs and adverse financial market conditions impacting our funding and liquidity, and any reduction in our credit ratings; our ability to securitize our loans, occurrence of an early amortization of our securitization facilities, loss of the right to service or subservice our securitized loans, and lower payment rates on our securitized loans; our reliance on dividends, distributions and other payments from Synchrony Bank; our ability to grow our deposits in the future; changes in market interest rates and the impact of any margin compression; effectiveness of our risk management processes and procedures, reliance on models which may be inaccurate or misinterpreted, our ability to manage our credit risk, the sufficiency of our allowance for loan losses and the accuracy of the assumptions or estimates used in preparing our financial statements; our ability to offset increases in our costs in retailer share arrangements; competition in the consumer finance industry; our concentration in the U.S. consumer credit market; our ability to successfully develop and commercialize new or enhanced products and services; our ability to realize the value of strategic investments; reductions in interchange fees; fraudulent activity; cyber-attacks or other security breaches; failure of third parties to provide various services that are important to our operations; disruptions in the operations of our computer systems and data centers; international risks and compliance and regulatory risks and costs associated with international operations; catastrophic events; alleged infringement of intellectual property rights of others and our ability to protect our intellectual property; litigation and regulatory actions; damage to our reputation; our ability to attract, retain and motivate key officers and employees; tax legislation initiatives or challenges to our tax positions and state sales tax rules and regulations; significant and extensive regulation, supervision, examination and enforcement of our business by governmental authorities, the impact of the Dodd-Frank Act and the impact of the CFPB’s regulation of our business; changes to our methods of offering our CareCredit products; impact of capital adequacy rules; restrictions that limit Synchrony Bank’s ability to pay dividends; regulations relating to privacy, information security and data protection as well as anti-money laundering and anti-terrorism financing laws; use of third-party vendors and ongoing third-party business relationships; effect of General Electric Capital Corporation (GECC) being subject to regulation by the Federal Reserve Board both as a savings and loan holding company and as a systemically important financial institution; General Electric Company (GE) not completing the separation from us as planned or at all, GE’s inability to obtain savings and loan holding company deregistration (GE SLHC Deregistration) and GE continuing to have significant control over us; completion by the Federal Reserve Board of a review (with satisfactory results) of our preparedness to operate on a standalone basis, independently of GE, and Federal Reserve Board approval required for us to continue to be a savings and loan holding company, including the timing of the approval and the imposition of any significant additional capital or liquidity requirements; our need to establish and significantly expand many aspects of our operations and infrastructure; delays in receiving or failure to receive Federal Reserve Board agreement required for us to be treated as a financial holding company after the GE SLHC Deregistration; loss of association with GE’s strong brand and reputation; limited right to use the GE brand name and logo and need to establish a new brand; GE has significant control over us; terms of our arrangements with GE may be more favorable than we will be able to obtain from unaffiliated third parties; obligations associated with being a public company; our incremental cost of operating as a standalone public company could be substantially more than anticipated; GE could engage in businesses that compete with us, and conflicts of interest may arise between us and GE; and failure caused by us of GE’s distribution of our common stock to its stockholders in exchange for its common stock to qualify for tax-free treatment, which may result in significant tax liabilities to GE for which we may be required to indemnify GE. For the reasons described above, we caution you against relying on any forward-looking statements, which should also be read in conjunction with the other cautionary statements that are included elsewhere in this presentation and in our public filings, including under the heading “Risk Factors” in the Company’s Current Report on Form 8-K, as filed on November 19, 2014. You should not consider any list of such factors to be an exhaustive statement of all of the risks, uncertainties, or potentially inaccurate assumptions that could cause our current expectations or beliefs to change. Further, any forward-looking statement speaks only as of the date on which it is made, and we undertake no obligation to update or revise any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events, except as otherwise may be required by law. Differences between this presentation and the supplemental financials may occur due to rounding. Non-GAAP Measures The information provided herein includes measures we refer to as “platform revenue” and “platform revenue excluding retailer share arrangements” and certain capital ratios, which are not prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). The reconciliations of such measures to the most directly comparable GAAP measures are included in the appendix of this presentation.
3 Experienced Management Team Brian D. Doubles Chief Financial Officer, Synchrony Financial CFO since January 2009 Global FP&A leader, GE Consumer Finance CEO & CFO, GE’s WMC mortgage business Various other leadership roles at GE Margaret M. Keane President & CEO, Synchrony Financial CEO since April 2011 CEO, Retail Card SVP, GE Consumer Finance Various leadership roles at Citicorp Henry F. Greig Chief Risk Officer, Synchrony Financial CRO since October 2010 CRO, GE Retail Card VP Risk, GE N.A. Retail Finance business Various other leadership roles at GE Eric Duenwald Treasurer, Synchrony Financial Deputy Treasurer since April 2014 Deputy Treasurer, GE Treasury COO, CIO, CFO GE Treasury Various other leadership roles at GE
4 Experienced Board Members Independent board members Jeffrey Naylor Audit Committee Chair Experience: 25+ years retail and consumer goods Current position: Founder & Managing Director of Topaz Consulting, LLC Previous experience: SEVP, Chief Administrative Officer and CFO, TJX Companies, Inc.; SVP & CFO, Big Lots, Inc.; Controller, Limited, Inc. Public company boards: The Fresh Market, Inc. Rick Hartnack Non-Executive Chairman of the Board Experience: 40+ years banking and consumer finance Most recent position: Vice Chairman and Head of Consumer and Small Business Banking, US Bancorp Previous experience: Vice Chairman, Union Bank; Executive Vice President, First Chicago Corp. Public company boards: Federal Home Loan Mortgage Corporation (Freddie Mac) Roy Guthrie Risk Committee Chair Experience: 30+ years consumer banking and credit cards Most recent position: CFO, Discover Financial Services Previous experience: President & CEO, CitiFinancial; President & CEO CitiCapital; Various roles of increasing responsibility at Associates First Capital Public company boards: Lifelock, Inc. and Springleaf Financial, Inc. GE board members William H. Cary Former COO, GE Capital Daniel O. Colao FP&A Leader, GE Capital Alexander Dimitrief General Counsel, GE Capital Anne Kennelly Kratky CRO, GE Treasury Dmitri L. Stockton CEO, GE Asset Management
5 (a) Source: Nilson (April 2014) Synchrony Financial Overview Strong Value Proposition for Partners and Consumers 2 Deep partner integration enables customized loyalty products, across channels Advanced data analytics and targeted marketing capabilities Dedicated team members support partners to help maximize program effectiveness Partner and cardholder focused mobile payments and e-commerce strategies—forging new partnerships with Apple, LoopPay and GPShopper, while investing in emerging technologies Attractive Growth and Ample Opportunities 3 Strong receivables growth: 9% annual growth since 2011 Significant opportunity to leverage long-standing partnerships to increase penetration Opportunity to attract new partners Developing broad product suite to support our efforts to build a leading, full-scale online bank Solid Financial Profile and Operating Performance 4 Solid fundamentals with attractive returns Strong capital and liquidity with diverse funding profile Positioned for future capital return post separation Leading Consumer Finance Business Largest PLCC provider in US: 61.7 million average active accounts and $61.3 billion in loan receivables A leader in financing for major consumer purchases and healthcare services Long-standing and diverse partner base (a) 1
6 Partner-Centric Business with Leading Sales Platforms Payment Solutions Retail Card CareCredit Private label credit cards, dual cards & small business credit products for large retailers Promotional financing for major consumer purchases, offering private label credit cards & installment loans Promotional financing to consumers for elective healthcare procedures & services Receivables ($B) (a) Does not include $0.3 billion of loan receivables held for sale All data is as of December 31, 2014. (a) $42.3 $12.1 $6.9
7 Long-Standing and Diverse Partner Base Length of relationship Last renewal 36 years 2014 21 years 2014 18 years 2014 16 years 2014 15 years 2013 15 years 2013 9 years 2013 7 years 2012 3 years 2011 2 years 2012 Partner profile
8 $20 $30 $40 $50 Our Market and Position Credit card receivables Nilson, % of 2008 market 80% 85% 90% 95% 100% 105% Private Label Credit Cards are back to pre- crisis levels at $100 billion General Purpose Credit Cards are down 15% from peak at $730 billion 2008 2009 2010 2011 2012 2013 Synchrony PLCC receivables Nilson, PLCC year-end receivables, $ in billions, % PLCC share $42 $35 $37 SYF +$7 billion PLCC +$7 billion since 2011 2013 2011 2012 42% 37% 39%
Differentiated Value Proposition for Our Partners & Customers
10 Customer benefits Providing Value for Partners & Customers • Increased sales • Strengthened customer loyalty • Enhanced marketing • Additional economic benefits • Instant access to credit • Attractive discounts, promotional terms & loyalty rewards • Ability to obtain separate financing for major purchases Partner benefits
11 Partner Value Proposition We deliver significant savings and earnings to our partners No interchange fees for in-store purchases Retailer share arrangements enhance engagement Interchange savings Retailer share arrangements Margin on additional sales $2.6B ++ ++ $2.6B+ 2014 Economic benefits (a) Based on internal research (b) Based on data as of September 30, 2014 (c) Based on retailer reporting Engagement throughout customer lifecycle leads to loyalty and retention Retail Card customers average 7.6 year relationship 48% of CareCredit purchase volume from reuse of product by existing customers Customer loyalty 1,000+ FTE dedicated to drive partner sales Dedicated on-site teams provide actionable insights Targeted marketing with advanced data analytics Enhanced marketing Purchase volume (c) Acquired retailer purchase volume as a % of prior issuer’s purchase volume Cardholders spend substantially more than non-cardholders Our purchase volume is growing faster than market Promotional financing influences big-ticket & healthcare spend Increased sales Purchase volume (a) Retailer A Retailer B Retailer C +43% +86% +39% +39% +82% Pre Acq. Year 1 Gray = non-cardholder Blue = cardholder (b) Year 2 Year 3 Post Acquisition +115%
12 Attracting New Partners Added 5 new retail partners since the start of 2011 Retail Card Increased partners by over 5,000 since the start of 2011 Payment Solutions Increased provider locations by over 41,000 since the start of 2011 CareCredit • Experience • Partnership with on-site dedicated teams for large partners • Long history of improving sales • Customer loyalty & retention Recent wins • Differentiated capabilities: Marketing and analytics Mobile and online Deep domain expertise in retail POS Underwriting and lifecycle management We attract partners who value our
13 Availability of credit differentiates partners & helps customers Significant acquisition & lifecycle benefits vs General Purpose Convenient credit & acquisition offer is a compelling proposition 61.7 million average active cardholders enjoying our card benefits Millions approved every year Rewards tailored to each customer Making purchases & procedures obtainable 38 42 2012 2011 2013 47 Annual applications (in millions) Customer Value Proposition Other payment Postpone 47% 53% 47% of CareCredit customers would postpone or reduce scope of treatment without financing Instant access to credit Promotions & rewards Promotional financing +12% 5% - 40% 1% - 10% Synchrony rewards value Up to 5% 1% - 2% General Purpose cash back Promo Everyday (b) Source: 2014 CareCredit Internal Study (1,501 respondents) Promo Everyday (b) (a) Based on terms of ten general purpose cash back credit cards surveyed by the Company (a)
14 Leveraging Data to Differentiate Our Value Proposition Transactions on our closed loop network vs. general purpose Customer Merchant Acquirer Network Issuer General Purpose Card PLCC Card Date Merch. Channel Brand Cat./SKU $ 1/2/15 Belk In- Store DKNY Women’s shoes 468XUTY $83.44 1/9/15 Belk Mobile Coach Women’s handbags 229HHREO $212.17 Enables customized offers SKU and category offers Synchrony’s more robust data provides insight Illustrative PLCC customer transactions Date Merch. Channel Brand Cat./SKU $ 1/2/15 Belk $83.44 1/9/15 Belk $212.17 General purpose transaction data Illustrative GPCC customer transactions Citi Capital One Chase
15 Mobile Payment Strategy Offer options to our cardholders Support our retailers’ mobile payments strategies Continue to provide compelling value proposition to our customers Enable EMV cards Develop cross-channel tokenization strategy for private label & Dual Card Pilot private label near field communications (NFC) standard Build and pilot proprietary solutions Invest in key technologies Identify emerging technology companies for partnerships Deliver seamless mobile capability Invest in technology & strategic partnerships Ensure security
Financial Performance
17 Financial Update Net earnings $ in millions 2013 2014 Strong, stable earnings Loan receivables $ in billions 7% growth Net charge-offs % of average loan receivables 4.69% 4.32% Platform revenue $ in millions $9,422 $10,126 7% growth Stable losses $1,979 $2,109 $57.3 $61.3 4Q’13 4Q’14 4Q’13 4Q’14 2013 2014 (a) (a) Platform revenue is the sum of “interest and fees on loans,” plus “other income,” less “retailer share arrangements”. See Non-GAAP reconciliation in appendix (b) (b) Includes loan receivables held for sale, 4Q’13 loss rate excludes 44 bps. of net charge-offs related to disposition of non-core receivables
18 Funding Profile Deposits GE Capital Loan Securitized Debt Unsecured Debt 4Q’14 Long-term target 6% 56% 24% 1% 15%-20% 60%-70% 15% -20% 13% Bank Loan Diverse funding sources % of liabilities excluding non-debt liabilities Fueled by strong deposit growth $ in billions 3Q’13 1Q’14 4Q’13 $22.2 $25.7 $27.4 2Q’14 $30.5 3Q’14 $32.7 4Q’14 $35.0
19 Peer Comparison 4Q’14 (a) Consists of net interest income plus noninterest income and includes RSAs for SYF (b) Segment data for AXP-U.S Card Services and COF-Domestic Credit Card. Other data-total company level (c) Calculated as credit card yield - net charge-off rate on credit cards. SYF-total company (d) COF reported a CET1 ratio of 12.4% subject to transition provisions 32.4% 45.8% 52.4% 67.9% SYF DFS COF AXP Efficiency Ratio Risk Adjusted Yield 16.9% 11.0% 9.8% 8.5% SYF COF DFS AXP 5.4% 5.3% 4.9% (4.3)% SYF AXP COF DFS Revenue Growth Liquidity % of Assets 17.7% 16.4% 15.1% 13.6% SYF AXP COF DFS 14.9% 14.1% 12.7% 12.4% SYF DFS AXP COF Tier 1 Common Ratio (f) Strong margins Significant growth Strong balance sheet Loan Receivables Growth 7.2% 7.0% 6.1% 5.6% AXP SYF COF DFS (a), (b) (e) (e) Segment data for AXP-U.S Card Services, COF-Domestic Credit Card, and DFS-Credit Card. Other data-total company level (f) For AXP, DFS, and SYF calculated as: (cash and cash equivalents + investment securities) / total assets. Others calculated as: (cash and cash equivalents + AFS securities) / total assets Sources: Company filings and SNL (d) (b) (c)
20 Summary Growth supported by online bank with strong deposit growth Solid fundamentals with strong returns Attractive growth opportunities, particularly to further leverage data analytics, loyalty, mobile and e-capabilities Private Label Credit Card leader well-positioned to capitalize on deep partner integration Differentiated business model with solid value proposition for both partners and consumers
Master Trust
22 Master Note Trust Changes Sponsor / originator Credit enhancement Synchrony Financial and subsidiaries Synchrony Bank continues as… Trust sponsor Receivables originator Synchrony Bank Wholly owned subsidiary of Synchrony Financial • S&P (BBB-) • Fitch (BBB-) Synchrony Financial and subsidiaries continue to perform all receivable servicing activities Synchrony Financial has subservicing agreement with GECC GECC will continue as servicer until permitted to transfer role to Synchrony Financial (or a subsidiary) No change to key securitization personnel Increased enhancement Reflects sponsor’s parent credit rating Implemented pre IPO Hired agencies have assigned or affirmed AAA ratings Trust Name Change Name changed to Synchrony Credit Card Master Note Trust Ticker: SYNCT
23 Trust Stratification Highlights • +70% prime concentration • Lower balances and credit lines compared to general purpose credit cards • Highly seasoned accounts … +90% accounts over 3 years (peak losses 18-30 months after origination) Portfolio features Retailer composition FICO distribution (a) FICO Score Total Receivables (MM) Percentage 17,172 Less than 600 1,292 7.5% 600-659 3,317 19.3% 660-719 6,755 39.3% 720+ 5,733 33.4% No Score 75 0.4% 45% 48% 55% 61% 14% 14% 15% 17% 17% 15% 15% 16% 17% 16% 15% 7% 7% 7% Dec'11 Dec'12 Dec'13 Nov'14 0-1 yrs 1-3 yrs 3-5 yrs 5-7 yrs 7+ yrs Account age (# accounts by %) JCP 21% Sam's 22% Lowes 17% Walmart 13% GAP Family 14% Other 12% (a) (a) Based on data as of November 30, 2014
24 0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% 16.00% 18.00% 20.00% SYNCT Historical Performance 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% Gross trust yield Dec’14 26.7% Principal payment rate Dec’14 12.9% 0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% Principal charge-offs Dec’14 6.92% 0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% 16.00% 18.00% 20.00% 3 Month average excess spread Dec’14 17.4%
Appendix
26 Summary of Recent SYF Financial Information 1Q'14 2Q'14 YTD'14 VPY% Growth metrics Loan receivables 54,285 54,873 61,286 7% Purchase volume 21,086 25,978 103,149 10% Statement of earnings Interest income 2,933 2,926 12,242 8% Interest expense 190 206 922 24% Net interest income 2,743 2,720 11,320 7% Retailer share arrangements (594) (590) (2,575) 9% Net interest income, after retailer share arrangements 2,149 2,130 8,745 7% Provision for loan losses 764 681 2,917 (5)% Net interest income, after retailer share arrangements and provision for loan losses 1,385 1,449 5,828 14% Other income 115 112 485 (3)% Other expense 610 797 2,927 18% Earnings before provision for income taxes 890 764 3,386 8% Provision for income taxes 332 292 1,277 10% Net earnings $558 $472 $2,109 7% Key metrics Return on assets 3.9% 3.1% 3.2% (0.3)% Net interest margin 18.8% 17.8% 17.2% (158) bps. Efficiency ratio 26.9% 35.5% 31.7% 3.1% Net charge-off ratio 4.9% 4.9% 4.5% (17) bps. (a) Unaudited financial information, $ in millions (b) Preliminary unaudited financial information reflecting combination of information in 1Q’14, 2Q’14, 3Q’14, and 4Q’14 columns, $ in millions (a) (a) (b) 3Q'14 56,767 26,004 3,123 244 2,879 (693) 2,186 675 1,511 96 728 879 331 $548 3.2% 17.1% 31.9% 4.0% (a) 4Q'14 61,286 30,081 3,260 282 2,978 (698) 2,280 797 1,483 162 792 853 322 $531 2.7% 15.6% 32.4% 4.3% (a)
27 Non-GAAP Reconciliations In order to assess and internally report the revenue performance of our three sales platforms, we use measures we refer to as “platform revenue” and “platform revenue excluding retailer share arrangements.” Platform revenue is the sum of three line items in our Condensed Consolidated and Combined Statements of Earnings prepared in accordance with GAAP: “interest and fees on loans,” plus “other income,” less “retailer share arrangements.” Platform revenue and platform revenue excluding retailer share arrangements are not measures presented in accordance with GAAP. To calculate platform revenue we deduct retailer share arrangements but do not deduct other line item expenses, such as interest expense, provision for loan losses and other expense, because those items are managed for the business as a whole. We believe that platform revenue is a useful measure to investors because it represents management’s view of the net revenue contribution of each of our platforms. Platform revenue excluding retailer share arrangements represents management’s view of the gross revenue contribution of each of our platforms. These measures should not be considered a substitute for interest and fees on loans or other measures of performance we have reported in accordance with GAAP. We present certain capital ratios. As a new savings and loan holding company, we historically have not been required by regulators to disclose capital ratios, and therefore these capital ratios are non-GAAP measures. We believe these capital ratios are useful measures to investors because they are widely used by analysts and regulators to assess the capital position of financial services companies, although our Basel I Tier 1 common ratio is not a Basel I defined regulatory capital ratio, and our Basel I and Basel III Tier 1 common ratios may not be comparable to similarly titled measures reported by other companies. Our Basel I Tier 1 common ratio is the ratio of Tier 1 common equity (as calculated below) to total risk-weighted assets as calculated in accordance with the U.S. Basel I capital rules. Our Basel III Tier 1 common ratio is the ratio of common equity Tier 1 capital to total risk-weighted assets, each as calculated in accordance with the U.S. Basel III capital rules (on a fully phased-in basis). Our Basel III Tier 1 common ratio is a preliminary estimate reflecting management’s interpretation of the final Basel III capital rules adopted in July 2013 by the Federal Reserve Board, which have not been fully implemented, and our estimate and interpretations are subject to, among other things, ongoing regulatory review and implementation guidance.
28 Non-GAAP Reconciliation COMMON EQUITY MEASURES GAAP Total common equity……………………………………………………….………. Less: Goodwill……………………………………………………………………. Less: Intangible assets, net………………………………………………………….. Tangible common equity…………………………………………………………………….. Adjustments for certain other intangible assets, deferred tax liabilities and certain items in accumulated comprehensive income (loss)………..……………. Basel I – Tier 1 capital and Tier 1 common equity…………………………………………….. Adjustments for certain other intangible assets and deferred tax liabilities…………..… Basel III – Tier 1 common equity……………………………………………………………….. ASSET MEASURES Total assets………………………………………………………………………………. Adjustments for: Disallowed goodwill and other disallowed intangible assets, net of related deferred tax liabilities………………………………………………………… Other…………………………………………………………………………… Total assets for leverage purposes – Basel I…………………………………………… Risk-weighted assets – Basel I…………………………………………………………………. Additional risk weighting adjustments related to: Deferred taxes……………………………………………………………………… Loan receivables delinquent over 90 days…………………………..………… Other…………………………………………………………………………… Risk-weighted assets – Basel III (fully phased in)…………………………………………. The following table sets forth a reconciliation of each component of our capital ratios to the comparable GAAP component at December 31, 2014. $10,478 (949) (519) $9,010 287 $9,297 (20) $9,277 $75,707 (1,181) 79 $74,605 $62,250 1,321 581 (11) $64,141 $ in millions at December 31, 2014 (a) Amounts are presented net of tax and related deferred tax liabilities. (a) (a) (a)
29 Non-GAAP Reconciliation ($ in millions) Interest and fees on loans……………………………………. Other income……………..………………………………….. Platform revenue excluding retailer share arrangements…. Retailer share arrangements………………………………….. Platform revenue…………………………………………..…. $ 10,300 484 $ 10,784 (1,984) $ 8,800 2012 $ 11,295 500 $ 11,795 (2,373) $ 9,422 2013 The following table sets forth each component of platform revenue and a reconciliation of platform revenue to interest and fees on loans. Platform revenue Years Ended December 31 $ 12,216 485 $ 12,701 (2,575) $ 10,126 2014