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EX-99.2 - EXHIBIT 99.2 - CRAWFORD & COexhibit992q32014.htm

Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD ATLANTA, GEORGIA 30319 (404) 300-1000
FOR IMMEDIATE RELEASE                    
Date: November 6, 2014
From: Jeffrey T. Bowman
Chief Executive Officer             ____________________________________________________________________________________________
Crawford & Company Reports 2014 Third Quarter Results
Company Revises Annual Guidance


Crawford & Company (www.crawfordandcompany.com) (NYSE: CRDA and CRDB), the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, today announced its financial results for the third quarter ended September 30, 2014.

The Company's two classes of stock are substantially identical, except with respect to voting rights and the Company's ability to pay greater cash dividends on the non-voting Class A Common Stock (CRDA) than on the voting Class B Common Stock (CRDB), subject to certain limitations. In addition, with respect to mergers or similar transactions, holders of CRDA must receive the same type and amount of consideration as holders of CRDB, unless different consideration is approved by the holders of 75% of CRDA, voting as a class.


Consolidated Results
Third quarter 2014 consolidated revenues before reimbursements totaled $293.8 million, compared with $293.3 million for 2013. Third quarter 2014 net income attributable to shareholders of Crawford & Company was $10.2 million, compared with net income of $13.4 million in the third quarter of 2013. Third quarter 2014 diluted earnings per share were $0.19 for CRDA and $0.17 for CRDB, compared with diluted earnings per share of $0.25 for CRDA and $0.24 for CRDB in the prior year quarter.

Consolidated operating earnings, a non-GAAP financial measure, totaled $22.9 million in the 2014 third quarter, compared with $26.3 million in the 2013 third quarter.



Page 1 of 12

Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD ATLANTA, GEORGIA 30319 (404) 300-1000


Balance Sheet and Cash Flow
Crawford & Company's consolidated cash and cash equivalents position as of September 30, 2014 totaled $44.7 million compared with $76.0 million at December 31, 2013 and $51.1 million at September 30, 2013.

The Company used $44.2 million of cash in operations during the first nine months of 2014, compared with $9.5 million used during the first nine months of 2013. The increase in cash used in operating activities in the first nine months of 2014 compared with the first nine months of 2013 was primarily due to lower net income, an increase in billed and unbilled accounts receivable, an increase in payments for incentive compensation, defined benefit plans and defined contribution plans, and an increase in prepaid expenses and other current assets. The Company's operating cash needs typically peak during the first half of the year and decline during the balance of the year, due in part to annual payments made in the first half of each year.

Management's Comments
Mr. Jeffrey T. Bowman, chief executive officer of Crawford & Company, stated, "Our third quarter 2014 revenues were flat with last year as new business in specialty markets overseas and Broadspire replaced declines in claims volume in the Americas, and the runoff of a special project within Legal Settlement Administration. Consolidated net income for the quarter reflected lower operating earnings in our Legal Settlement Administration and Americas segments and higher selling, general, and administrative costs that were partially offset by improvement in Broadspire's operating results. In addition, we saw a higher effective tax rate during the current quarter.

"During the 2014 third quarter, the Americas’ operating performance declined from the prior-year period, as the 2013 period benefited from significant weather-related claims activity in the Canadian market. While Americas’ segment operating earnings were down during the third quarter of 2014 as compared to the 2013 period, we have seen strong growth in our Contractor Connection operations in both the U.S. and Canada on a year-to-date basis.

"Our EMEA/AP segment operating results were flat as compared with the 2013 period, reflecting a relatively benign global claims environment as a result of fewer weather-related events. In addition, during the current quarter results were affected by continued investments in our specialty markets operations. We expect to continue to invest in this new product line through the remainder of 2014.

"Broadspire’s third quarter 2014 operating performance showed a significant improvement over the 2013 period in both revenue gains and operating profitability. For the year-to-date period, Broadspire’s operating earnings were up over 100% as compared to the 2013 period. We remain pleased with the progress being made in these operations.

"Results from our Legal Settlement Administration segment during the third quarter of 2014 continued to include activity from the Deepwater Horizon class action settlement, which is now in its fourth year, but anticipated slowing of volumes associated with this project and a few other large projects impacted results in the current quarter. These trends are expected to continue through the remainder of 2014 as compared to 2013 levels."

Mr. Bowman concluded, "We continue to drive our Company to create long-term shareholder value and remain focused on achieving our core strategic objectives. While there are a number of areas in which the Company is performing well, relatively weak overall global claim volumes remain a headwind for us. Therefore, based on our outlook for the remainder of this year, we are reducing our annual guidance for 2014."

Page 2 of 12

Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD ATLANTA, GEORGIA 30319 (404) 300-1000


Segment Results

Americas
Americas revenues before reimbursements were $92.2 million in the third quarter of 2014, decreasing from $95.9 million in the 2013 third quarter. Americas revenues would have been higher were it not for a strengthened U.S. dollar compared to foreign currencies in the segment, which reduced our Americas revenues in the third quarter of 2014 compared with the prior year period by approximately 2%. Operating earnings were $7.0 million in the 2014 third quarter, compared with $9.7 million in the 2013 third quarter, representing an operating margin of 8% and 10% in the 2014 and 2013 periods, respectively.


EMEA/AP
Third quarter 2014 revenues before reimbursements for the EMEA/AP segment totaled $86.2 million, compared with $84.0 million in the 2013 third quarter. Changes in foreign exchange rates favorably impacted revenues in this segment by approximately 4% in the third quarter of 2014 compared with the prior year period. EMEA/AP operating earnings were $4.2 million in the 2014 third quarter, compared with 2013 third quarter operating earnings of $4.3 million. The segment operating margin was unchanged at 5%.


Broadspire
Broadspire segment revenues before reimbursements were $68.2 million in the 2014 third quarter, up from $63.3 million in the 2013 third quarter. Broadspire recorded operating earnings of $4.4 million in the 2014 third quarter, representing an operating margin of 6%, compared with $1.9 million, or 3% of revenues, in the 2013 third quarter.


Legal Settlement Administration
Legal Settlement Administration revenues before reimbursements were $47.2 million in the 2014 third quarter, compared with $50.1 million in the 2013 third quarter. Operating earnings were $7.7 million in the 2014 third quarter, compared with $10.2 million in the 2013 third quarter, with the related operating margin decreasing from 20% in the 2013 period to 16% in the 2014 period. At September 30, 2014 there was a backlog of projects awarded totaling approximately $89.0 million, compared with $117.0 million at September 30, 2013.


Page 3 of 12

Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD ATLANTA, GEORGIA 30319 (404) 300-1000



2014 Guidance
Based on year-to-date results and current expectations, Crawford & Company is revising its guidance range for the full year 2014 as follows:

Consolidated revenues before reimbursements between $1.12 and $1.14 billion;
Consolidated operating earnings between $74.5 and $82.5 million;
Consolidated cash provided by operating activities between $35.0 and $45.0 million;
Consolidated net income attributable to shareholders of Crawford & Company between $38.0 and $42.5 million;
Diluted earnings per share of $0.71 to $0.81 for CRDA; and
Diluted earnings per share of $0.65 to $0.75 for CRDB.

To a significant extent, Crawford's business depends on case volumes. The Company cannot predict the future trend of case volumes for a number of reasons, including the fact that the frequency and severity of weather-related claims and the occurrence of natural and man-made disasters, which are a significant source of claims and revenue for the Company, are generally not subject to accurate forecasting.

In recent periods the Company has derived a material portion of its revenues and operating earnings from a limited number of client engagements and special projects within its Legal Settlement Administration and EMEA/AP segments, specifically their work on the gulf-related class action settlement and Thailand flooding claims. The Thailand flooding claims project within the EMEA/AP segment is substantially complete, and the Legal Settlement Administration projects continue to wind down. Revenues, and related operating earnings, from the Legal Settlement Administration projects, have reduced from prior periods, and we expect them to continue to be at a reduced rate through the remainder of 2014. No assurances of timing of the project end dates and, therefore, continued revenues or operating earnings, can be provided. In the event the Company is unable to replace revenues and related operating earnings from these projects as they wind down, or upon the termination or other expiration thereof, with revenues and operating earnings from new projects and customers within this or other segments, there could be a material adverse effect on the Company's results of operations.


Conference Call
Crawford & Company's management will host a conference call with investors on Thursday, November 6, 2014 at 3:00 p.m. EST to discuss third quarter 2014 results. The call will be recorded and available for replay through December 6, 2014. You may dial 1-855-859-2056 (404-537-3406 international) to listen to the replay. The access code is 23943881. Alternatively, please visit our web site at www.crawfordandcompany.com for a live audio web cast and related financial presentation.


Page 4 of 12

Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD ATLANTA, GEORGIA 30319 (404) 300-1000


Non-GAAP Presentation
In the normal course of business, our operating segments incur certain out-of-pocket expenses that are thereafter reimbursed by our clients. Under GAAP, these out-of-pocket expenses and associated reimbursements are required to be included when reporting expenses and revenues, respectively, in our consolidated results of operations. In the foregoing discussion and analysis of segment results of operations, we do not include a gross up of segment expenses and revenues for these pass-through reimbursed expenses. The amounts of reimbursed expenses and related revenues offset each other in our results of operations with no impact to our net income or operating earnings. A reconciliation of revenues before reimbursements to consolidated revenues determined in accordance with GAAP is self-evident from the face of the accompanying unaudited condensed consolidated statements of income.

Operating earnings is the primary financial performance measure used by our senior management and chief operating decision maker (“CODM”) to evaluate the financial performance of our Company and operating segments, and make resource allocation and certain compensation decisions. Unlike net income, segment operating earnings is not a standard performance measure found in GAAP. We believe this measure is useful to others in that it allows them to evaluate segment and consolidated operating performance using the same criteria used by our senior management and CODM. Consolidated operating earnings represent segment earnings including certain unallocated corporate and shared costs and credits, but before net corporate interest expense, stock option expense, amortization of customer-relationship intangible assets, income taxes, and net income or loss attributable to noncontrolling interests. The reconciliation of operating earnings to net income attributable to shareholders of Crawford & Company on a GAAP basis is presented below.

Unallocated corporate and shared costs and credits represent expenses and credits related to our chief executive officer and Board of Directors, certain provisions for bad debt allowances or subsequent recoveries such as those related to bankrupt clients, defined benefit pension costs or credits for our frozen U.S. pension plan, and certain self-insurance costs and recoveries that are not allocated to our individual operating segments but are included in our financial performance measure of consolidated operating earnings.

Income taxes, net corporate interest expense, stock option expense, and amortization of customer-relationship intangible assets are recurring components of our net income, but they are not considered part of our consolidated or segment operating earnings because they are managed on a corporate-wide basis. Income taxes are calculated for the Company on a consolidated basis based on statutory rates in effect in the various jurisdictions in which we provide services, and varies significantly by jurisdiction. Net corporate interest expense results from capital structure decisions made by senior management and the Board of Directors and affecting the Company as a whole. Stock option expense represents the non-cash costs generally related to stock options and employee stock purchase plan expenses which are not allocated to our operating segments. Amortization expense is a non-cash expense for finite-lived customer-relationship and trade name intangible assets acquired in business combinations. None of these costs relate directly to the performance of our services or operating activities and, therefore, are excluded from segment operating earnings in order to better assess the results of each segment’s operating activities on a consistent basis.





Page 5 of 12

Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD ATLANTA, GEORGIA 30319 (404) 300-1000


Following is a reconciliation of segment and consolidated operating earnings to net income attributable to shareholders of Crawford & Company on a GAAP basis and the related margins as a percentage of revenues before reimbursements for all periods presented (in thousands, except percentages):

 
Quarter ended
 
Nine months ended
 
September 30, 2014
% Margin
September 30, 2013
% Margin
 
September 30, 2014
% Margin
September 30, 2013
%
Margin
Operating Earnings:
 
 
 
 
 
 
 
 
 
Americas
$
7,036

8
 %
$
9,718

10
 %
 
$
22,112

8
 %
$
17,355

7
 %
EMEA/AP
4,225

5
 %
4,272

5
 %
 
10,435

4
 %
19,486

8
 %
Broadspire
4,422

6
 %
1,884

3
 %
 
9,140

5
 %
4,475

2
 %
Legal Settlement Administration
7,668

16
 %
10,171

20
 %
 
18,335

14
 %
38,714

23
 %
Unallocated corporate and shared costs and credits, net
(500
)
 %
275

 %
 
(2,190
)
 %
(5,355
)
(1
)%
Consolidated Operating Earnings
22,851

8
 %
26,320

9
 %
 
57,832

7
 %
74,675

8
 %
Deduct:
 
 
 
 
 
 
 
 
 
Net corporate interest expense
(1,680
)
(1
)%
(1,519
)
(1
)%
 
(4,532
)
(1
)%
(4,762
)
(1
)%
Stock option expense
(184
)
 %
(279
)
 %
 
(680
)
 %
(652
)
 %
Amortization expense
(1,543
)
(1
)%
(1,593
)
(1
)%
 
(4,746
)
(1
)%
(4,783
)
(1
)%
Income taxes
(9,244
)
(3
)%
(9,221
)
(3
)%
 
(20,494
)
(2
)%
(24,221
)
(3
)%
Net income attributable to non-controlling interests
(8
)
 %
(303
)
 %
 
(72
)
 %
(105
)
 %
Net income attributable to shareholders of Crawford & Company
$
10,192

3
 %
$
13,405

5
 %
 
$
27,308

3
 %
$
40,152

5
 %
 
 
 
 
 
 
 
 
 
 


Further information regarding the Company's financial position, operating results, and cash flows for the quarter and nine months ended September 30, 2014 is shown on the attached unaudited condensed consolidated financial statements.


Page 6 of 12

Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD ATLANTA, GEORGIA 30319 (404) 300-1000



About Crawford & Company
Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest (based on annual revenues) independent provider of claims management solutions to the risk management and insurance industry, as well as to self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford SolutionSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.

The Company's two classes of stock are substantially identical, except with respect to voting rights and the Company's ability to pay greater cash dividends on the non-voting CRDA than on the voting CRDB, subject to certain limitations. In addition, with respect to mergers or similar transactions, holders of CRDA must receive the same type and amount of consideration as holders of CRDB, unless different consideration is approved by the holders of 75% of CRDA, voting as a class.

Earnings per share may be different between CRDA and CRDB due to the payment of a higher per share dividend on CRDA than CRDB, and the impact that has on the earnings per share calculation according to generally accepted accounting principles.

This press release contains forward-looking statements, including statements about the financial condition, results of operations and earnings outlook of Crawford & Company. Statements, both qualitative and quantitative, that are not historical facts may be “forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995 and other federal securities laws. Forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from historical experience or Crawford & Company's present expectations. Accordingly, no one should place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Crawford & Company does not undertake to update forward-looking statements to reflect the impact of circumstances or events that may arise or not arise after the date the forward-looking statements are made. For further information regarding Crawford & Company, including factors that could cause our actual financial condition, results or earnings to differ from those described in any forward-looking statements, please read Crawford & Company's reports filed with the SEC and available at www.sec.gov or in the Investor Relations section of Crawford & Company's website at www.crawfordandcompany.com.

FOR FURTHER INFORMATION REGARDING THIS PRESS RELEASE, PLEASE CALL BRUCE SWAIN AT (404) 300-1051.

Page 7 of 12


Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD, ATLANTA, GEORGIA 30319 (404) 300-1000
         
CRAWFORD & COMPANY
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
Unaudited
(In Thousands, Except Per Share Amounts and Percentages)
 
 
 
 
Three Months Ended September 30,
2014

2013

% Change






Revenues:
 

 


 
 

 


Revenues Before Reimbursements
$
293,831


$
293,338


 %
Reimbursements
21,079


20,118


5
 %
Total Revenues
314,910


313,456


 %
 
 

 


Costs and Expenses:
 

 


 
 

 


Costs of Services Provided, Before Reimbursements
213,442


212,375


1
 %
Reimbursements
21,079


20,118


5
 %
Total Costs of Services
234,521


232,493


1
 %
 
 

 


Selling, General, and Administrative Expenses
59,348


56,702


5
 %
Corporate Interest Expense, Net
1,680


1,519


11
 %
Total Costs and Expenses
295,549


290,714


2
 %






Other Income
83


187


(56
)%
 
 

 


Income before Income Taxes
19,444


22,929


(15
)%
Provision for Income Taxes
9,244


9,221


 %






Net Income
10,200


13,708


(26
)%






Net Income Attributable to Noncontrolling Interests
(8
)

(303
)

(97
)%






Net Income Attributable to Shareholders of Crawford & Company
$
10,192


$
13,405


(24
)%






 
 

 


Earnings Per Share - Basic:





Class A Common Stock
$
0.19


$
0.25


(24
)%
Class B Common Stock
$
0.17


$
0.24


(29
)%






Earnings Per Share - Diluted:





Class A Common Stock
$
0.19


$
0.25


(24
)%
Class B Common Stock
$
0.17


$
0.24


(29
)%
 
 

 


Cash Dividends Per Share:





Class A Common Stock
$
0.07


$
0.05


40
 %
Class B Common Stock
$
0.05


$
0.04


25
 %







nm = not meaningful




Page 8 of 12


Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD, ATLANTA, GEORGIA 30319 (404) 300-1000
         
CRAWFORD & COMPANY
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
Unaudited
(In Thousands, Except Per Share Amounts and Percentages)
 
 
 
 
 
 
Nine Months Ended September 30,
2014
 
2013
 
% Change
 
 
 
 
 
 
Revenues:
 
 
 
 
 
 
 

 
 

 
 
Revenues Before Reimbursements
$
857,396

 
$
878,566

 
(2
)%
Reimbursements
53,925

 
68,144

 
(21
)%
Total Revenues
911,321

 
946,710

 
(4
)%
 
 
 
 
 
 
Costs and Expenses:
 
 
 
 
 
 
 
 
 
 
 
Costs of Services Provided, Before Reimbursements
625,584

 
638,049

 
(2
)%
Reimbursements
53,925

 
68,144

 
(21
)%
Total Costs of Services
679,509

 
706,193

 
(4
)%
 
 
 
 
 
 
Selling, General, and Administrative Expenses
179,980

 
174,077

 
3
 %
Corporate Interest Expense, Net
4,532

 
4,762

 
(5
)%
Total Costs and Expenses
864,021

 
885,032

 
(2
)%
 
 
 
 
 
 
Other Income
574

 
2,800

 
(80
)%
 
 
 
 
 
 
Income Before Income Taxes
47,874

 
64,478

 
(26
)%
Provision for Income Taxes
20,494

 
24,221

 
(15
)%
 
 
 
 
 
 
Net Income
27,380

 
40,257

 
(32
)%
 
 
 
 
 
 
Net Income Attributable to Noncontrolling Interests
(72
)
 
(105
)
 
(31
)%
 
 
 
 
 
 
Net Income Attributable to Shareholders of Crawford & Company
$
27,308

 
$
40,152

 
(32
)%
 
 
 
 
 
 
 
 
 
 
 
 
Earnings Per Share - Basic:
 
 
 
 
 
Class A Common Stock
$
0.52

 
$
0.75

 
(31
)%
Class B Common Stock
$
0.48

 
$
0.72

 
(33
)%
 
 
 
 
 
 
Earnings Per Share - Diluted:
 
 
 
 
 
Class A Common Stock
$
0.51

 
$
0.74

 
(31
)%
Class B Common Stock
$
0.47

 
$
0.71

 
(34
)%
 
 
 
 
 
 
Cash Dividends Per Share:
 
 
 
 
 
Class A Common Stock
$
0.17

 
$
0.13

 
31
 %
Class B Common Stock
$
0.13

 
$
0.10

 
30
 %
 
 
 
 
 
 
nm = not meaningful


Page 9 of 12


`
Press Release
`CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD, ATLANTA, GEORGIA 30319 (404) 300-1000
CRAWFORD & COMPANY
SUMMARY RESULTS BY OPERATING SEGMENT
Unaudited
(In Thousands, Except Percentages)

Three Months Ended September 30,
 
Americas
%
EMEA/AP
%
Broadspire
%
Legal Settlement Administration
%
 
2014
2013
Change
2014
2013
Change
2014
2013
Change
2014
2013
Change
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenues Before Reimbursements
$
92,181

$
95,879

(4
)%
$
86,173

$
84,007

3
 %
$
68,242

$
63,323

8
%
$
47,235

$
50,129

(6
)%
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct Compensation, Fringe Benefits & Non-Employee Labor
60,588

62,419

(3
)%
59,987

58,656

2
 %
37,371

36,278

3
%
31,991

32,746

(2
)%
% of Revenues Before Reimbursements
66
%
65
%
 
70
%
70
%
 
55
%
57
%
 
68
%
65
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Expenses Other than Reimbursements, Direct Compensation, Fringe Benefits & Non-Employee Labor
24,557

23,742

3
 %
21,961

21,079

4
 %
26,449

25,161

5
%
7,576

7,212

5
 %
% of Revenues Before Reimbursements
27
%
25
%
 
25
%
25
%
 
39
%
40
%
 
16
%
14
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total Operating Expenses
85,145

86,161

(1
)%
81,948

79,735

3
 %
63,820

61,439

4
%
39,567

39,958

(1
)%
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating Earnings (1)
$
7,036

$
9,718

(28
)%
$
4,225

$
4,272

(1
)%
$
4,422

$
1,884

135
%
$
7,668

$
10,171

(25
)%
% of Revenues Before Reimbursements
8
%
10
%
 
5
%
5
%
 
6
%
3
%
 
16
%
20
%
 

Nine Months Ended September 30,
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Americas
%
EMEA/AP
%
Broadspire
%
Legal Settlement Administration
%
 
2014
2013
Change
2014
2013
Change
2014
2013
Change
2014
2013
Change
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenues Before Reimbursements
$
273,673

$
262,757

4
 %
$
253,755

$
259,189

(2
)%
$
199,706

$
186,888

7
%
$
130,262

$
169,732

(23
)%
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct Compensation, Fringe Benefits & Non-Employee Labor
176,256

176,482

 %
178,793

177,695

1
 %
112,478

106,712

5
%
90,977

110,337

(18
)%
% of Revenues Before Reimbursements
64
%
67
%
 
70
%
69
%
 
56
%
57
%
 
70
%
65
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Expenses Other than Reimbursements, Direct Compensation, Fringe Benefits & Non-Employee Labor
75,305

68,920

9
 %
64,527

62,008

4
 %
78,088

75,701

3
%
20,950

20,681

1
 %
% of Revenues Before Reimbursements
28
%
26
%
 
25
%
24
%
 
39
%
41
%
 
16
%
12
%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total Operating Expenses
251,561

245,402

3
 %
243,320

239,703

2
 %
190,566

182,413

4
%
111,927

131,018

(15
)%
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating Earnings (1)
$
22,112

$
17,355

27
 %
$
10,435

$
19,486

(46
)%
$
9,140

$
4,475

104
%
$
18,335

$
38,714

(53
)%
% of Revenues Before Reimbursements
8
%
7
%
 
4
%
8
%
 
5
%
2
%
 
14
%
23
%
 
NOTE: "Direct Compensation, Fringe Benefits & Non-Employee Labor" and "Expenses Other Than Direct Compensation, Fringe Benefits & Non-Employee Labor" components are not comparable across
segments, but are comparable within each segment across periods.

(1) A non-GAAP financial measurement which represents net income attributable to the applicable reporting segment excluding income taxes, net corporate interest expense, stock option expense,amortization of customer-relationship intangible assets, and certain unallocated corporate and shared costs and credits. See pages 3-6 for additional information about segment operating earnings.

Page 10 of 12


Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD, ATLANTA, GEORGIA 30319 (404) 300-1000
         
CRAWFORD & COMPANY
CONDENSED CONSOLIDATED BALANCE SHEETS
As of September 30, 2014 and December 31, 2013
(In Thousands, Except Par Values)
 
 
 
*
 
September 30
 
December 31,
 
2014
 
2013
ASSETS
 
 
 
 
 
 
 
Current Assets:
 
 
 
Cash and Cash Equivalents
$
44,742

 
$
75,953

Accounts Receivable, Net
187,460

 
160,350

Unbilled Revenues, at Estimated Billable Amounts
127,988

 
105,791

Income Taxes Receivable
3,729

 
5,150

Prepaid Expenses and Other Current Assets
28,040

 
22,437

Total Current Assets
391,959

 
369,681

 
 
 
 
Property and Equipment
154,482

 
155,326

Less Accumulated Depreciation
(112,576
)
 
(109,643
)
Net Property and Equipment
41,906

 
45,683

 
 
 
 
Other Assets:
 
 
 
Goodwill
134,122

 
132,777

Intangible Assets Arising from Business Acquisitions, Net
77,313

 
82,103

Capitalized Software Costs, Net
73,974

 
72,761

Deferred Income Tax Assets
60,887

 
61,375

Other Noncurrent Assets
28,167

 
25,678

Total Other Assets
374,463

 
374,694

 
 
 
 
Total Assets
$
808,328

 
$
790,058

 
 
 
 
LIABILITIES AND SHAREHOLDERS’ INVESTMENT
 
 
 
 
 
 
 
Current Liabilities:
 
 
 
Short-Term Borrowings
$
46,370

 
$
35,000

Accounts Payable
47,659

 
50,941

Accrued Compensation and Related Costs
68,331

 
98,656

Self-Insured Risks
13,753

 
13,100

Income Taxes Payable
11,006

 
3,476

Deferred Income Taxes
14,338

 
15,063

Deferred Rent
14,438

 
16,062

Other Accrued Liabilities
33,104

 
34,270

Deferred Revenues
51,199

 
49,950

Current Installments of Long-Term Debt and Capital Leases
808

 
875

Total Current Liabilities
301,006

 
317,393

 
 
 
 
Noncurrent Liabilities:
 
 
 
Long-Term Debt and Capital Leases, Less Current Installments
141,198

 
101,770

Deferred Revenues
27,544

 
26,893

Self-Insured Risks
10,872

 
12,530

Accrued Pension Liabilities
76,740

 
102,960

Other Noncurrent Liabilities
22,208

 
20,979

Total Noncurrent Liabilities
278,562

 
265,132

 
 
 
 
Shareholders’ Investment:
 
 
 
Class A Common Stock, $1.00 Par Value
30,409

 
29,875

Class B Common Stock, $1.00 Par Value
24,690

 
24,690

Additional Paid-In Capital
40,524

 
39,285

Retained Earnings
301,345

 
285,165

Accumulated Other Comprehensive Loss
(174,830
)
 
(179,210
)
Shareholders’ Investment Attributable to Shareholders of Crawford & Company
222,138

 
199,805

Noncontrolling Interests
6,622

 
7,728

Total Shareholders’ Investment
228,760

 
207,533

 
 
 
 
Total Liabilities and Shareholders' Investment
$
808,328

 
$
790,058

* Derived from the audited Consolidated Balance Sheet

Page 11 of 12


Press Release
CRAWFORD & COMPANY 1001 SUMMIT BOULEVARD, ATLANTA, GEORGIA 30319 (404) 300-1000
         
CRAWFORD & COMPANY
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
Nine Months Ended September 30, 2014 and September 30, 2013
Unaudited
(In Thousands)
 
 
2014
 
2013
Cash Flows From Operating Activities:
 
 
 
 
Net Income
 
$
27,380

 
$
40,257

Reconciliation of Net Income to Net Cash Used In Operating Activities:
 
 
 
 
Depreciation and Amortization
 
28,102

 
24,977

Stock-Based Compensation
 
1,931

 
2,464

Changes in Operating Assets and Liabilities, Net of Effects of Acquisitions and Dispositions:
 
 
 
 
Accounts Receivable, Net
 
(28,566
)
 
(40,189
)
Unbilled Revenues, Net
 
(23,083
)
 
(1,238
)
Accrued or Prepaid Income Taxes
 
9,777

 
10,091

Accounts Payable and Accrued Liabilities
 
(36,470
)
 
(31,735
)
Deferred Revenues
 
1,831

 
(358
)
Accrued Retirement Costs
 
(20,334
)
 
(17,057
)
Prepaid Expenses and Other Operating Activities
 
(4,816
)
 
3,296

Net Cash Used In Operating Activities
 
(44,248
)
 
(9,492
)
 
 
 
 
 
Cash Flows From Investing Activities:
 
 
 
 
Acquisitions of Property and Equipment
 
(9,207
)
 
(8,300
)
Proceeds from Disposals of Property and Equipment
 
1,289

 

Capitalization of Computer Software Costs
 
(12,204
)
 
(11,790
)
Payments for Acquisitions, Net of Cash Acquired
 
(3,324
)
 
(2,515
)
Cash Surrendered in Sale of Business
 
(1,554
)
 

Net Cash Used In Investing Activities
 
(25,000
)
 
(22,605
)
 
 
 
 
 
Cash Flows From Financing Activities:
 
 
 
 
Cash Dividends Paid
 
(8,353
)
 
(6,358
)
Payments Related to Shares Received for Withholding Taxes Under Stock-Based Compensation Plans
 
(1,361
)
 
(880
)
Proceeds from Shares Purchased Under Employee Stock-Based Compensation Plans
 
1,268

 
1,712

Repurchases of Common Stock
 
(3,157
)
 
(1,913
)
Increases in Short-Term and Revolving Credit Facility Borrowings
 
118,777

 
79,160

Payments on Short-Term and Revolving Credit Facility Borrowings
 
(67,295
)
 
(57,200
)
Payments on Capital Lease Obligations
 
(661
)
 
(607
)
Other Financing Activities
 
(410
)
 
(227
)
Net Cash Provided By Financing Activities
 
38,808

 
13,687

 
 
 
 
 
Effects of Exchange Rate Changes on Cash and Cash Equivalents
 
(771
)
 
(1,606
)
Decrease in Cash and Cash Equivalents
 
(31,211
)
 
(20,016
)
Cash and Cash Equivalents at Beginning of Year
 
75,953

 
71,157

Cash and Cash Equivalents at End of Period
 
$
44,742

 
$
51,141


Page 12 of 12