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EX-32.1 - EXHIBIT 32.1 - Internap Corpex32-1.htm
EX-32.2 - EXHIBIT 32.2 - Internap Corpex32-2.htm



UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
 
 
FORM 10-Q
   
   
(Mark One)
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
   
 
For the quarterly period ended March 31, 2014
 
OR
   
o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
   
 
For the transition period from _______ to ______
   
 
Commission File Number: 001-31989
   
 
INTERNAP NETWORK SERVICES CORPORATION
(Exact Name of Registrant as Specified in Its Charter)
     
DELAWARE
 
91-2145721
(State or Other Jurisdiction of
 
(I.R.S. Employer
Incorporation or Organization)
 
Identification No.)
 
One Ravinia Drive, Suite 1300
Atlanta, Georgia 30346
(Address of Principal Executive Offices, Including Zip Code)
 
(404) 302-9700
(Registrant’s Telephone Number, Including Area Code)
 
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer
o
 
Accelerated filer
x
 
Non-accelerated filer
o
 
Smaller reporting company
o
 
(Do not check if a smaller reporting company)
         
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No x
 
As of March 31, 2014, 54,318,111 shares of the registrant’s outstanding common stock, $0.001 par value per share, were outstanding.
 
 
 

 

 
INTERNAP NETWORK SERVICES CORPORATION
FORM 10-Q
FOR THE QUARTER ENDED MARCH 31, 2014
TABLE OF CONTENTS
 
PART I. FINANCIAL INFORMATION
       
ITEM 1.
FINANCIAL STATEMENTS
   
       
 
Unaudited Condensed Consolidated Statements of Operations and Comprehensive Loss
 
1
       
 
Unaudited Condensed Consolidated Balance Sheets
 
2
       
 
Unaudited Condensed Consolidated Statements of Cash Flows
 
3
       
 
Unaudited Condensed Notes to Consolidated Financial Statements
 
4
       
ITEM 2.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
8
       
ITEM 3.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
12
       
ITEM 4.
CONTROLS AND PROCEDURES
 
13
       
 
PART II. OTHER INFORMATION
   
       
ITEM 1.
LEGAL PROCEEDINGS
 
13
       
ITEM 1A.
RISK FACTORS
 
13
       
ITEM 2.
UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
 
13
       
ITEM 6.
EXHIBITS
 
14
       
 
SIGNATURES
   
 
i
 

 

 
ITEM 1.  FINANCIAL STATMENTS

INTERNAP NETWORK SERVICES CORPORATION AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE LOSS
(In thousands, except per share amounts)
             
   
Three Months Ended
 
   
March 31,
 
   
2014
   
2013
 
Revenues:
           
Data center services
  $ 58,283     $ 44,392  
Internet protocol (IP) services
    23,678       25,307  
Total revenues
    81,961       69,699  
                 
Operating costs and expenses:
               
Direct costs of network, sales and services, exclusive of depreciation and amortization, shown below:
               
Data center services
    25,891       22,647  
IP services
    9,869       10,223  
Direct costs of customer support
    8,927       7,151  
Direct costs of amortization of acquired technologies
    1,461       1,179  
Sales and marketing
    10,103       7,484  
General and administrative
    11,398       9,686  
Depreciation and amortization
    17,465       10,258  
Loss on disposal of property and equipment, net
          3  
Exit activities, restructuring and impairments
    1,384       248  
Total operating costs and expenses
    86,498       68,879  
(Loss) income from operations
    (4,537 )     820  
                 
Non-operating expenses:
               
Interest expense
    6,491       2,421  
Other, net
    101       131  
Total non-operating expenses
    6,592       2,552  
                 
Loss before income taxes and equity in (earnings) of equity-method investment
    (11,129 )     (1,732 )
(Benefit) provision for income taxes
    (417 )     (63 )
Equity in (earnings) of equity-method investment, net of taxes
    (37 )     (26 )
                 
Net loss
    (10,675 )     (1,643 )
                 
Other comprehensive income (loss):
               
Foreign currency translation adjustment
    63       (663 )
Unrealized gain (loss) on interest rate swap
    49       (49 )
Total other comprehensive income (loss)
    112       (712 )
                 
Comprehensive loss
  $ (10,563 )   $ (2,355 )
                 
Basic and diluted net loss per share
  $ (0.21 )   $ (0.03 )
                 
Weighted average shares outstanding used in computing basic and diluted net loss per share
    51,027       50,771  
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
 
1
 

 

 
INTERNAP NETWORK SERVICES CORPORATION AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except par value amounts)
       
   
March 31,
   
December 31,
 
   
2014
   
2013
 
ASSETS
           
Current assets:
           
Cash and cash equivalents
  $ 25,202     $ 35,018  
Accounts receivable, net of allowance for doubtful accounts of $2,119 and $1,995, respectively
    22,913       23,927  
Deferred tax asset
    492       371  
Prepaid expenses and other assets
    16,620       22,533  
Total current assets
    65,227       81,849  
                 
Property and equipment, net
    342,749       331,963  
Investment in joint venture
    2,648       2,602  
Intangible assets, net
    56,658       57,699  
Goodwill
    130,313       130,387  
Deposits and other assets
    8,262       7,999  
Deferred tax asset
    1,848       1,742  
                 
Total assets
  $ 607,705     $ 614,241  
                 
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
Current liabilities:
               
Accounts payable
  $ 28,752     $ 29,774  
Accrued liabilities
    12,132       13,549  
Deferred revenues
    7,103       6,729  
Capital lease obligations
    5,858       5,489  
Term loan, less discount of $1,405 and $1,387, respectively
    1,595       1,613  
Exit activities and restructuring liability
    2,500       2,286  
Other current liabilities
    2,435       2,493  
Total current liabilities
    60,375       61,933  
                 
Deferred revenues
    3,762       3,804  
Capital lease obligations
    55,523       49,800  
Term loan, less discount of $7,652 and $8,006, respectively
    288,598       288,994  
Exit activities and restructuring liability
    2,507       1,877  
Deferred rent
    12,423       14,617  
Deferred tax liability
    8,181       8,591  
Other long-term liabilities
    2,392       2,415  
                 
Total liabilities
    433,761       432,031  
Commitments and contingencies (note 4)
               
Stockholders’ equity:
               
Preferred stock, $0.001 par value, 20,000 shares authorized; no shares issued or outstanding
           
Common stock, $0.001 par value; 120,000 shares authorized; 54,318 and 54,023 shares outstanding, respectively
    54       54  
Additional paid-in capital
    1,256,003       1,253,106  
Treasury stock, at cost; 540 and 461 shares, respectively
    (4,074 )     (3,474 )
Accumulated deficit
    (1,076,695 )     (1,066,020 )
Accumulated items of other comprehensive loss
    (1,344 )     (1,456 )
                 
Total stockholders’ equity
    173,944       182,210  
                 
Total liabilities and stockholders’ equity
  $ 607,705     $ 614,241  
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
 
2
 

 

 
INTERNAP NETWORK SERVICES CORPORATION AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
             
 
Three Months Ended March 31,
 
 
2014
   
2013
 
Cash Flows from Operating Activities:
           
Net loss
  $ (10,675 )   $ (1,643 )
Adjustments to reconcile net loss to net cash provided by operating activities:
               
Depreciation and amortization
    18,926       11,437  
Loss on disposal of property and equipment, net
          3  
Stock-based compensation expense, net of capitalized amount
    1,941       1,637  
Equity in (earnings) of equity-method investment
    (37 )     (26 )
Provision for doubtful accounts
    43       329  
Non-cash change in capital lease obligations
    28       121  
Non-cash change in exit activities and restructuring liability
    1,608       394  
Non-cash change in deferred rent
    (736 )     (430 )
Deferred taxes
    (658 )     137  
Other, net
    546       (2 )
Changes in operating assets and liabilities:
               
Accounts receivable
    936       (255 )
Prepaid expenses, deposits and other assets
    (680 )     397  
Accounts payable
    1,890       (4,580 )
Accrued and other liabilities
    439       (831 )
Deferred revenues
    394       (371 )
Exit activities and restructuring liability
    (764 )     (737 )
Other liabilities
    4        
Net cash flows provided by operating activities
    13,205       5,580  
                 
Cash Flows from Investing Activities:
               
Purchases of property and equipment
    (24,756 )     (6,909 )
Additions to acquired technology
    (737 )      
Net cash from acquisition
    74        
Net cash flows used in investing activities
    (25,419 )     (6,909 )
                 
Cash Flows from Financing Activities:
               
Proceeds from credit agreements
          9,999  
Principal payments on credit agreements
    (750 )     (875 )
Return of deposit collateral on credit agreement
    4,378        
Payments on capital lease obligations
    (1,360 )     (1,104 )
Proceeds from exercise of stock options
    860       1,397  
Tax withholdings related to net share settlements of restricted stock awards
    (600 )     (1,232 )
Other, net
    (44 )     (639 )
Net cash flows provided by financing activities
    2,484       7,546  
Effect of exchange rates on cash and cash equivalents
    (86 )     (218 )
Net (decrease) increase in cash and cash equivalents
    (9,816 )     5,999  
Cash and cash equivalents at beginning of period
    35,018       28,553  
Cash and cash equivalents at end of period
  $ 25,202     $ 34,552  
                 
Supplemental disclosure of cash flow information:
               
Cash paid for interest
  $ 5,831     $ 2,342  
Cash paid for income taxes
           
Non-cash acquisition of property and equipment under capital leases
    5,955       9,528  
Additions to property and equipment included in accounts payable
    5,013       3,398  
Capitalized stock-based compensation
    97       97  
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
 
3
 

 

 
INTERNAP NETWORK SERVICES CORPORATION AND SUBSIDIARIES
UNAUDITED CONDENSED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
1.           NATURE OF OPERATIONS AND BASIS OF PRESENTATION
 
Internap Network Services Corporation (“we,” “us” or “our”) provides high-performance information technology (“IT”) infrastructure services that power the applications shaping the way we live, work and play. We provide services at 52 data centers across North America, Europe and the Asia-Pacific region and through 88 Internet Protocol (“IP”) service points, which include 25 content delivery network (“CDN”) points of presence (“POPs”).
 
We have prepared the accompanying unaudited condensed consolidated financial statements in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information. These financial statements include all of our accounts and those of our wholly-owned subsidiaries. We have eliminated all intercompany transactions and balances in the accompanying financial statements.
 
We have condensed or omitted certain information and note disclosures normally included in annual financial statements prepared in accordance with GAAP. In the opinion of management, the accompanying financial statements reflect all adjustments, which consist of normal recurring adjustments unless otherwise disclosed, necessary for a fair statement of our financial position as of March 31, 2014 and our operating results and cash flows for the interim periods presented. The balance sheet at December 31, 2013 was derived from our audited financial statements, but does not include all disclosures required by GAAP. You should read the accompanying financial statements and the related notes in conjunction with our financial statements and notes thereto contained in our Annual Report on Form 10-K for the year ended December 31, 2013 filed with the Securities and Exchange Commission.
 
The preparation of financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses and related disclosure of contingent assets and liabilities. Actual results may differ materially from these estimates.
 
The results of operations for the three months ended March 31, 2014 are not necessarily indicative of the results that may be expected for any future periods.
 
2.           FAIR VALUE MEASUREMENTS
 
We account for certain assets and liabilities at fair value. The hierarchy below lists three levels of fair value based on the extent to which inputs used in measuring fair value are observable in the market. We categorize each of our fair value measurements in one of these three levels based on the lowest level input that is significant to the fair value measurement in its entirety. These levels are:
 
 
Level 1: Quoted prices in active markets for identical assets or liabilities;
 
Level 2: Inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities; and
 
Level 3: Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
 
Assets and liabilities measured at fair value on a recurring basis are summarized as follows (in thousands):
                         
   
Level 1
   
Level 2
   
Level 3
   
Total
 
March 31, 2014:
                       
Interest rate swap (note 3)
  $     $ 728     $     $ 728  
Asset retirement obligations(1)
                2,412       2,412  
                                 
December 31, 2013:
                               
Money market funds(2)
  $ 5,006     $     $     $ 5,006  
Interest rate swap (note 3)
          777             777  
Asset retirement obligations(1)
                2,357       2,357  
 
   
(1)
We calculate the fair value of the asset retirement obligations by discounting the estimated amount using the current Treasury bill rate adjusted for our credit non-performance. Asset retirement obligations of $1.4 million and $1.0 million are included in “Other current liabilities” and “Other long-term liabilities,” respectively, in the consolidated balance sheets for both periods presented.
(2)
Included in “Cash and cash equivalents” in the consolidated balance sheet as of December 31, 2013. Unrealized gains and losses on money market funds were nominal due to the short-term nature of the investments.
 
4
 

 

 
The following table provides a summary of changes in our Level 3 asset retirement obligations for the three months ended March 31, 2014 (in thousands):
 
 
Balance, January 1, 2014
 
$
2,357
 
 
Accretion
   
55
 
 
Balance, March 31, 2014
 
$
2,412
 
 
The fair value of our Level 3 liability, estimated using a discount cash flow analysis based on incremental borrowing rates for similar types of borrowing arrangements, is as follows (in thousands):
 
   
March 31,
   
December 31,
 
   
2014
   
2013
 
   
Carrying
Amount
   
Fair
Value
   
Carrying
Amount
   
Fair
Value
 
Term loan
  $ 299,250     $ 292,700     $ 300,000     $ 293,125  
 
3.           INTEREST RATE SWAP
 
As of March 31, 2014 and December 31, 2013, the fair value of our interest rate swap was $0.7 million and $0.8 million, respectively, and was included in “Other long-term liabilities” in the accompanying consolidated balance sheets. During the three months ended March 31, 2014 and 2013, we recorded a gain of less than $0.1 million and a loss of less than $0.1 million, respectively, as the effective portion of the change in fair value of our interest rate swap, designated and qualified as a cash flow hedge, in “Other comprehensive income (loss)” in the accompanying consolidated statements of operations and comprehensive loss. We did not recognize any hedge ineffectiveness during the three months ended March 31, 2014 or 2013.
 
During the three months ended March 31, 2014 and 2013, we reclassified $0.2 million and $0, respectively, from “Other comprehensive (loss) income” in the accompanying consolidated statements of operations and comprehensive loss as an increase to interest expense. Through March 31, 2015, we estimate that we will reclassify an additional $0.8 million to interest expense since the hedge interest rate currently exceeds the variable interest rate on our debt.
 
4.           COMMITMENTS, CONTINGENCIES AND LITIGATION

Capital Leases

During the three months ended March 31, 2014, we exercised a renewal option of an existing operating lease for company-controlled data center space in Montreal, Quebec, Canada. The lease extension triggered a new lease agreement which expires in 2032, with the new terms resulting in capital lease treatment. We recorded property of $6.0 million, net of the deferred rent balance on the previous operating lease, and a capital lease obligation of $7.4 million. In addition, we fully amortized the related intangible asset from the previous operating lease, beneficial lease interest, with a net book value of $0.8 million.

As of March 31, 2014, future minimum capital lease payments and the present value of the minimum lease payments for all capital leases are as follows (in thousands):

2014
 
$
8,199
 
2015
   
11,282
 
2016
   
10,239
 
2017
   
9,761
 
2018
   
10,038
 
Thereafter
   
44,840
 
Remaining capital lease payments
   
94,359
 
Less: amounts representing imputed interest
   
(32,978
)
Present value of minimum lease payments
   
61,381
 
Less: current portion
   
(5,858
)
   
$
55,523
 

Litigation

We are subject to legal proceedings, claims and litigation arising in the ordinary course of business. Although the outcome of these matters is currently not determinable, we do not expect that the ultimate costs to resolve these matters will have a material adverse impact on our financial condition, results of operations or cash flows.
 
5
 

 

 
5.           EXIT ACTIVITIES AND RESTRUCTURING LIABILITY

In prior years, we implemented exit activities and restructuring plans which resulted in substantial charges for our real estate obligations. In addition, during the three months ended March 31, 2014, we recorded initial exit activity charges related to ceasing use of a portion of data center space, as well as subsequent plan adjustments in sublease income assumptions for certain properties included in our previously-disclosed plans. We included these initial exit activity charges and subsequent plan adjustments in “Exit activities, restructuring and impairments” in the accompanying statements of operations and comprehensive loss.

The following table displays the transactions and balances for exit activities and restructuring charges, substantially related to our data center services segment, during the three months ended March 31, 2014 (in thousands):

   
December 31, 2013
Restructuring
Liability
   
Initial
Charges
   
Subsequent
Plan
Adjustments
   
Cash
Payments
   
March 31, 2014
Restructuring
Liability
 
Real estate obligations:
                             
2014 exit activities
  $     $ 1,454     $     $ (51 )   $ 1,403  
2011 – 2013 exit activities
    67             12       (37 )     42  
2007 restructuring
    3,296             138       (513 )     2,921  
2001 restructuring
    800             4       (163 )     641  
Total
  $ 4,163     $ 1,454     $ 154     $ (764 )   $ 5,007  

6.           OPERATING SEGMENTS

We operate in two business segments: data center services and IP services. The data center services segment includes colocation, hosting and cloud services. Colocation involves providing physical space within data centers and associated services such as power, interconnection, environmental controls and security while allowing our customers to deploy and manage their servers, storage and other equipment in our secure data centers. Hosting and cloud services involve the provision and maintenance of hardware, operating system software, data center infrastructure and interconnection, while allowing our customers to own and manage their software applications and content. Our IP services segment includes our patented Performance IP™ service, CDN services and IP routing and hardware and software platform.
 
Segment profit is segment revenues less direct costs of network, sales and services, exclusive of depreciation and amortization for the segment and does not include direct costs of customer support, direct costs of amortization of acquired technologies or any other depreciation or amortization associated with direct costs. The following table shows operating results for our business segments, along with reconciliations from segment profit to loss before income taxes and equity in (earnings) of equity-method investment:
 
   
Three Months Ended
March 31,
 
   
2014
   
2013
 
Revenues:
           
Data center services
  $ 58,283     $ 44,392  
IP services
    23,678       25,307  
Total revenues
    81,961       69,699  
                 
Direct costs of network, sales and services, exclusive of depreciation and amortization:
               
Data center services
    25,891       22,647  
IP services
    9,869       10,223  
Total direct costs of network, sales and services, exclusive of depreciation and amortization
    35,760       32,870  
                 
Segment profit:
               
Data center services
    32,392       21,745  
IP services
    13,809       15,084  
Total segment profit
    46,201       36,829  
                 
Exit activities, restructuring and impairments
    1,384       248  
Other operating expenses, including direct costs of customer support, depreciation and amortization
    49,354       35,761  
(Loss) income from operations
    (4,537 )     820  
Non-operating expenses
    6,592       2,552  
Loss before income taxes and equity in (earnings) of equity-method investment
  $ (11,129 )   $ (1,732 )
 
6
 

 

 
7.           NET LOSS PER SHARE

We compute basic net loss per share by dividing net loss attributable to our common stockholders by the weighted average number of shares of common stock outstanding during the period. We exclude all outstanding options and unvested restricted stock as such securities are anti-dilutive for all periods presented.

Basic and diluted net loss per share is calculated as follows (in thousands, except per share amounts):

   
Three Months Ended
March 31,
 
   
2014
   
2013
 
Net loss attributable to common stock
  $ (10,675 )   $ (1,643 )
Weighted average shares outstanding, basic and diluted
    51,027       50,771  
                 
Net loss per share, basic and diluted
  $ (0.21 )   $ (0.03 )
Anti-dilutive securities excluded from diluted net loss per share calculation for stock-based compensation plans
    7,615       7,204  

8.           RECENT ACCOUNTING PRONOUNCEMENTS

In January 2014, we adopted new guidance that requires entities to present, on a prospective basis, unrecognized tax benefits as a reduction to any related deferred tax assets for net operating losses, similar tax losses or tax credit carryforwards if such settlement is required or expected in the event an uncertain tax position is disallowed. Because the guidance impacts presentation only, adoption had no effect on our financial condition or results of operations.

In January 2014, we adopted new guidance, to be applied prospectively, regarding the release into net income of the cumulative translation adjustment upon derecognition of a subsidiary or group of assets within a foreign entity. Adoption of this standard did not have an impact on our financial condition or results of operations and is not expected to have a material impact in the future, absent any material transactions involving the derecognition of subsidiaries or groups of assets within a foreign entity.
 
7
 

 

 
 
 
INTERNAP NETWORK SERVICES CORPORATION AND SUBSIDIARIES
 
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULT OF OPERATIONS
 
This Quarterly Report on Form 10-Q contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements regarding industry trends, our future financial position and performance, business strategy, revenues and expenses in future periods, projected levels of growth and other matters that do not relate strictly to historical facts. These statements are often identified by words such as “may,” “will,” “seeks,” “anticipates,” “believes,” “vision,” “estimates,” “expects,” “projects,” “forecasts,” “plans,” “intends,” “continue,” “could” or “should,” that an “opportunity” exists, that we are “positioned” for a particular result, statements regarding our vision or similar expressions or variations. These statements are based on the beliefs and expectations of our management team based on information currently available. Such forward-looking statements are not guarantees of future performance and are subject to risks and uncertainties that could cause actual results to differ materially from those contemplated by forward-looking statements. Important factors currently known to our management that could cause or contribute to such differences include, but are not limited to, those referenced in our Annual Report on Form 10-K for the year ended December 31, 2013 under Item 1A “Risk Factors.” We undertake no obligation to update any forward-looking statements as a result of new information, future events or otherwise.
 
As used herein, except as otherwise indicated by context, references to “we,” “us” or “our” refer to Internap Network Services Corporation and our subsidiaries.
 
Overview
 
Our vision is to help people build and manage the world’s best performing Internet infrastructure. Today, our infrastructure services power many of the applications that shape the way we live, work and play. Our hybrid Internet infrastructure services blend virtual and bare-metal cloud, hosting and colocation services across a global network of data centers, optimized from the application to the end user and backed by our customer support. We believe many of the world’s most innovative companies rely on us to make their applications faster and more scalable.
 
Operating Segments
 
Data Center Services
 
Our data center services segment includes colocation, hosting and cloud services. Colocation involves providing physical space within data centers and associated services such as power, interconnection, environmental controls, monitoring and security while allowing our customers to deploy and manage their servers, storage and other equipment in our secure data centers. Hosting and cloud services involve the provision and maintenance of hardware, operating system software, management and monitoring software, data center infrastructure and interconnection, while allowing our customers to own and manage their software applications and content.
 
We sell our data center services at 52 data centers across North America, Europe and the Asia-Pacific region. We refer to 17 of these facilities as “company-controlled,” meaning we control the data centers’ operations, staffing and infrastructure and have negotiated long-term leases for the facilities. For these company-controlled facilities, we have designed the data center infrastructure, procured the capital equipment, deployed the infrastructure and are responsible for the operation and maintenance of the facility. We refer to the remaining 35 data centers as “partner” sites. In these locations, a third-party has designed and deployed the infrastructure and provides for the operation and maintenance of the facility.
 
Within the data center services segment, we identify between “core” and “partner colocation” revenues. Core revenues are from our company-controlled colocation, hosting and cloud services and include all revenue from iWeb Group Inc. (“iWeb”), which we acquired in November 2013. Partner colocation revenues are from our third-party colocation sites.
 
IP Services
 
Our Internet Protocol (“IP”) services segment includes our patented Performance IP™ service, content delivery network (“CDN”) services and IP routing hardware and software platform. By intelligently routing traffic with redundant, high-speed connections over multiple, major Internet backbones, our IP services provide high-performance and highly-reliable delivery of content, applications and communications to end users globally. We deliver our IP services through 88 IP service points around the world, which include 25 CDN points of presence (“POPs”).

Our patented and patent-pending network route optimization technologies address inherent weaknesses of the Internet, allowing businesses to take advantage of the convenience, flexibility and reach of the Internet to connect to customers, suppliers and partners, and to adopt new IT delivery models, in a scalable, reliable and predictable manner. Our services take into account the unique performance requirements of each business application to ensure performance as designed, without unnecessary cost.
 
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Our CDN services enable our customers to quickly and securely stream and distribute rich media and content, such as video, audio software and applications, to audiences across the globe through strategically located POPs. Providing capacity-on-demand to handle large events and unanticipated traffic spikes, we deliver scalable high-quality content distribution and audience-analytic tools.

Recent Accounting Pronouncements
 
Recent accounting pronouncements are summarized in note 8 to the accompanying consolidated financial statements. Currently, we do not expect any recent accounting pronouncements that we have not yet adopted to have a material impact on our consolidated financial statements.
 
Results of Operations
 
Three Months Ended March 31, 2014 and 2013
 
As of March 31, 2014, we had approximately 13,000 customers. Our customer base is not concentrated in any particular industry and, for the three months ended March 31, 2014, no single customer accounted for 10% or more of our revenues.
 
The following table sets forth selected consolidated statements of operations and comprehensive loss data during the periods presented, including comparative information between the periods (dollars in thousands):
                         
   
Three Months Ended
March 31,
   
Increase (decrease)
from 2013 to 2014
 
   
2014
   
2013
   
Amount
   
Percent
 
Revenues:
                       
Data center services:
                       
Core
  $ 46,348     $ 31,277     $ 15,071       48 %
Partner colocation
    11,935       13,115       (1,180 )     (9 )
Total data center services
    58,283       44,392       13,891       31  
IP services
    23,678       25,307       (1,629 )     (6 )
Total revenues
    81,961       69,699       12,262       18  
                                 
Operating costs and expenses:
                               
Direct costs of network, sales and services, exclusive of depreciation and amortization, shown below:
                               
Data center services
    25,891       22,647       3,244       14  
IP services
    9,869       10,223       (354 )     (3 )
Direct costs of customer support
    8,927       7,151       1,776       25  
Direct costs of amortization of acquired technologies
    1,461       1,179       282       24  
Sales and marketing
    10,103       7,484       2,619       35  
General and administrative
    11,398       9,686       1,712       18  
Depreciation and amortization
    17,465       10,258       7,207       70  
Loss on disposal of property and equipment, net
          3       (3 )     (100 )
Exit activities, restructuring and impairments
    1,384       248       1,136       458  
Total operating costs and expenses
    86,498       68,879       17,619       26  
(Loss) income from operations
  $ (4,537 )   $ 820     $ (5,357 )     (653 )
                                 
Interest expense
  $ 6,491     $ 2,421     $ 4,070       168  
 
Data Center Services
 
Revenues for data center services increased $13.9 million, or 31%, to $58.3 million for the three months ended March 31, 2014, compared to $44.4 million for the same period in 2013. The increase was primarily due to growth in our core revenues, of which $11.4 million is attributable to iWeb.
 
Direct costs of data center services, exclusive of depreciation and amortization, increased $3.2 million, or 14%, to $25.9 million for the three months ended March 31, 2014, compared to $22.6 million for the same period in 2013. The increase in direct costs was primarily due to revenue growth and $2.2 million of direct costs attributable to iWeb, offset by cost reduction efforts.
 
Direct costs of data center services, exclusive of depreciation and amortization, have substantial fixed cost components, primarily rent for operating leases, but also significant demand-based pricing variables, such as utilities attributable to seasonal costs and customers’ changing power requirements. Direct costs of data center services as a percentage of revenues vary with the mix of usage between company-controlled data centers and partner sites, and the utilization of total available space. Since we recognize some of the initial operating costs of company-controlled data centers in advance of revenues or in advance of sites being fully utilized, these sites are less profitable in the early years of operation compared to partner sites and we expect them to be more profitable as occupancy increases. Conversely, costs in partner sites are more demand-based and therefore are more closely associated with the level of utilization.
 
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We will continue to focus on increasing revenues from company-controlled facilities as compared to partner sites. We also expect direct costs of data center services as a percentage of corresponding revenues to decrease as our new and recently-expanded company-controlled data centers continue to contribute to revenue and become more fully occupied. This is evidenced by the improvement in direct costs of data center services as a percentage of corresponding revenues of 44% during the three month ended March 31, 2014, compared to 51% during the same period in 2013.
 
IP Services
 
Revenues for IP services decreased $1.6 million, or 6%, to $23.7 million for the three months ended March 31, 2014, compared to $25.3 million for the same period in 2013. The decrease continues to be driven by a decline in IP pricing for new and renewing customers and the loss of legacy contracts, partially offset by an increase in overall traffic. IP traffic increased approximately 19% for the three months ended March 31, 2014, compared to the same period in 2013, calculated based on an average over the number of months in the respective periods.
 
Direct costs of IP services, exclusive of depreciation and amortization, decreased $0.4 million, or 3%, to $9.9 million for the three months ended March 31, 2014, compared to $10.2 million for the same period in 2013. This decrease was primarily due to renegotiation of vendor contracts and cost reduction efforts.
 
There have been ongoing industry-wide pricing declines over the last several years and this trend continued during the three months ended March 31, 2014 and 2013. Technological improvements and excess capacity have been the primary drivers for lower pricing of IP services. The increase in IP traffic resulted from both new and existing customers using more applications and the nature of applications consuming greater amounts of bandwidth.
 
Other Operating Costs and Expenses
 
Compensation. Total compensation and benefits, including stock-based compensation, were $21.2 million and $17.3 million for the three months ended March 31, 2014 and 2013, respectively. The variance was primarily due to a $0.6 million increase in commissions, $0.3 million increase related to a higher employee headcount and increased salary levels, and $3.4 million of expenses attributable to iWeb, partially offset by a $0.3 million net increase due to capitalized payroll costs related to software development in 2014.
 
Stock-based compensation, net of amount capitalized, increased to $1.9 million during the three months ended March 31, 2014 from $1.6 million during the same period in 2013. The increase was primarily due to stock-based compensation awarded to certain iWeb employees subsequent to the acquisition. The following table summarizes the amount of stock-based compensation, net of estimated forfeitures, included in the accompanying consolidated statements of operations and comprehensive loss (in thousands):
             
   
2014
   
2013
 
Direct costs of customer support
  $ 284     $ 222  
Sales and marketing
    252       259  
General and administrative
    1,405       1,156  
    $ 1,941     $ 1,637  
 
Direct Costs of Customer Support. Direct costs of customer support increased 25% to $8.9 million during the three months ended March 31, 2014 from $7.2 million during the same period in 2013. The increase was primarily due to expenses attributable to iWeb.
 
Sales and Marketing. Sales and marketing costs increased 35% to $10.1 million during the three months ended March 31, 2014 from $7.5 million during the same period in 2013. The variance was primarily due to a $0.7 million increase in commissions and $1.8 million of expenses related to iWeb.
 
General and Administrative. General and administrative costs increased 18% to $11.4 million during the three months ended March 31, 2014 from $9.7 million during the same period in 2013. The variance was primarily due to a $0.6 million increase in cash-based compensation costs and payroll taxes, $2.2 million of expenses related to iWeb, partially offset by a $0.5 million increase in capitalized payroll costs related to software development in 2014, a $0.3 million decrease in legal fees and a $0.3 million decrease in bad debt.
 
Depreciation and Amortization. Depreciation and amortization increased 70% to $17.5 million during the three months ended March 31, 2014 from $10.3 million during the same period in 2013. The increase was primarily due to the effects of expanding our company-controlled data centers, private network access point infrastructure and capitalized software, including $3.6 million of expenses related to iWeb.
 
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Exit Activities, Restructuring and Impairments. Exit activities, restructuring and impairments increased to $1.4 million during the three months ended March 31, 2014 from $0.2 million during the same period in 2013. The increase was primarily due to initial exit activity charges related to ceasing use of a portion of data center space.
 
Interest Expense. Interest expense increased to $6.5 million during the three months ended March 31, 2014 from $2.4 million during the same period in 2013. The increase in interest expense was primarily due to increased borrowings and interest rate under our current credit agreement executed in November 2013.

Non-GAAP Financial Measure
 
We report our consolidated financial statements in accordance with accounting principles generally accepted in the United States of America (“GAAP”). We present the non-GAAP performance measure of adjusted EBITDA to assist us in explaining underlying performance trends in our business, which we believe will enhance investors’ ability to analyze trends in our business and evaluate our performance relative to other companies. We define adjusted EBTIDA as (loss) income from operations plus depreciation and amortization, loss (gain) on disposal of property and equipment, exit activities, restructuring and impairments, stock-based compensation and acquisition costs.
 
As a non-GAAP financial measure, adjusted EBITDA should not be considered in isolation of, or as a substitute for, net loss or other GAAP measures as an indicator of operating performance. In addition, adjusted EBITDA should not be considered as an alternative to income from operations or net loss as a measure of operating performance. Our calculation of adjusted EBITDA may differ from others in our industry and is not necessarily comparable with similar titles used by other companies.
 
The following table reconciles adjusted EBITDA to (loss) income from operations as presented in our consolidated statements of operations and comprehensive loss:
             
   
Three Months Ended
March 31,
 
   
2014
   
2013
 
(Loss) income from operations
  $ (4,537 )   $ 820  
Depreciation and amortization, including amortization of acquired technologies
    18,926       11,437  
Loss on disposal of property and equipment, net
          3  
Exit activities, restructuring and impairments
    1,384       248  
Stock-based compensation
    1,941       1,637  
Acquisition costs
    85        
Adjusted EBITDA
  $ 17,799     $ 14,145  
 
Liquidity and Capital Resources
 
Liquidity
 
We monitor and review our performance and operations in light of global economic conditions, which could impact the ability of our customers to meet their obligations to us, which could result in delayed collection of accounts receivable and an increase in our provision for doubtful accounts.
 
We expect to meet our cash requirements for the next 12 months through a combination of net cash provided by operating activities, existing cash on hand and utilizing additional borrowings under our credit agreement described below in “Capital Resources—Credit Agreement.” Our capital requirements depend on a number of factors, including the continued market acceptance of our services and the ability to expand and retain our customer base. If our cash requirements vary materially from what we expect or if we fail to generate sufficient cash flows from selling our services, we may require additional financing sooner than anticipated. We can offer no assurance that we will be able to obtain additional financing on commercially favorable terms, or at all, and provisions in our credit agreement limit our ability to incur additional indebtedness. Our anticipated uses of cash include capital expenditures, working capital needs and required payments on our credit agreement and other commitments.
 
We have a history of quarterly and annual period net losses. During the three months ended March 31, 2014, we had a net loss of $10.7 million. As of March 31, 2014, our accumulated deficit was $1.1 billion. We continue to analyze our business to control our costs, principally through making process enhancements and renegotiating network contracts for more favorable pricing and terms. We may not be able to sustain or increase profitability on a quarterly basis, and our failure to do so may adversely affect our business, including our ability to raise additional funds.
 
Capital Resources
 
Credit Agreement. We have a $350.0 million credit agreement, which provides for a $300.0 million term loan and a $50.0 million revolving credit facility. As of March 31, 2014, the revolving credit facility, expiring in November 2018, had an outstanding balance of $0 and we issued $6.6 million letters of credit, resulting in $43.4 million in borrowing capacity. In addition, we had $2.1 million in letters of credit issued through a cash payment. As of March 31, 2014, the term loan had an outstanding principal amount of $299.3 million, which we will repay in $750,000 quarterly installments on the last day of each fiscal quarter, beginning March 31, 2014, with the remaining unpaid balance due November 26, 2019. As of March 31, 2014, the interest rate on the revolving credit facility was 5.0% and term loan was 6.0%.
 
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The credit agreement includes customary representations, warranties, negative and affirmative covenants, including certain financial covenants relating to maximum total leverage ratio, minimum consolidated interest coverage ratio and limitation on capital expenditures. As of March 31, 2014, we were in compliance with these covenants.
 
Cash Flows
 
Operating Activities
 
Net cash provided by operating activities during the three months ended March 31, 2014 was $13.2 million. We generated cash from operations of $11.0 million as a result of adjustments for non-cash items from our net loss, while changes in operating assets and liabilities generated cash from operations of $2.2 million. We expect to use cash flows from operating activities to fund a portion of our capital expenditures and other requirements and to meet our other commitments and obligations, including outstanding debt.
 
Investing Activities
 
Net cash used in investing activities during the three months ended March 31, 2014 was $25.4 million, primarily due to capital expenditures related to the continued expansion and upgrade of our company-controlled data centers and network infrastructure.
 
Financing Activities
 
Net cash provided by financing activities during the three months ended March 31, 2014 was $2.5 million, primarily due to return of deposit collateral of $4.4 million, partially offset by principal payments of $2.1 million on the credit agreement and capital lease obligations.
 
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
Other Investments
 
Prior to 2013, we invested $4.1 million in Internap Japan Co., Ltd., our joint venture with NTT-ME Corporation and Nippon Telegraph and Telephone Corporation. We account for this investment using the equity method and we have recognized $1.7 million in equity-method losses over the life of the investment, representing our proportionate share of the aggregate joint venture losses and income. The joint venture investment is subject to foreign currency exchange rate risk.
 
Interest Rate Risk
 
Our objective in managing interest rate risk is to maintain favorable long-term fixed rate or a balance of fixed and variable rate debt within reasonable risk parameters. At March 31, 2014, we had an interest rate swap on 50% of our current term loan balance through December 30, 2016 with an interest rate of 6.5%.
 
As of March 31, 2014, the balance of our long-term debt was $299.3 million on our term loan and $0 on our revolving credit facility. At March 31, 2014, interest on the term loan and revolving credit facility was 6.0% and 5.0%, respectively. We summarize the credit agreement in “—Liquidity and Capital Resources—Capital Resources—Credit Agreement.”
 
We are required to pay a commitment fee at a rate of 0.50% per annum on the average daily unused portion of the revolving credit facility, payable quarterly in arrears. In addition, we are required to pay certain participation fees and fronting fees in connection with standby letters of credit issued under the revolving credit facility.
 
We estimate that a change in the interest rate of 100 basis points would change our interest expense and payments by $3.0 million per year, assuming we do not increase our amount outstanding.
 
Foreign Currency Risk
 
As of March 31, 2014, the majority of our revenue is currently in U.S. dollars. However, our results of operations and cash flows are subject to fluctuations in foreign currency exchange rates. We also have exposure to foreign currency transaction gains and losses as the result of certain receivables due from our foreign subsidiaries. During the three months ended March 31, 2014, we realized foreign currency losses of $0.1 million, which we included as a non-operating expense in “Other, net,” and we recorded unrealized foreign currency translation gains of less than $0.1 million, which we included in “Other comprehensive income (loss),” both in the accompanying consolidated statement of operations and comprehensive loss. After the acquisition of iWeb and as we grow our international operations, our exposure to foreign currency risk could become more significant.
 
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ITEM 4. CONTROLS AND PROCEDURES
 
Disclosure Controls and Procedures
 
Based on our management’s evaluation (with the participation of our Chief Executive Officer and Chief Financial Officer), as of the end of the period covered by this report, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) are effective to ensure that information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms and is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.
 
Changes in Internal Control over Financial Reporting
 
There was no change in our internal control over financial reporting that occurred during the quarter ended March 31, 2014 that has materially affected, or that is reasonably likely to materially affect, our internal control over financial reporting.
 
PART II. OTHER INFORMATION
 
ITEM 1. LEGAL PROCEEDINGS
 
We are subject to legal proceedings, claims and litigation arising in the ordinary course of business. Although the outcome of these matters is currently not determinable, we do not expect that the ultimate costs to resolve these matters will have a material adverse impact on our financial condition, results of operations or cash flows.
 
ITEM 1A. RISK FACTORS
 
There have been no material changes from the Risk Factors we previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2013 filed with the Securities and Exchange Commission on February 20, 2014.
 
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
 
The following table sets forth information regarding our repurchases of securities for each calendar month in the three months ended March 31, 2014:
 
ISSUER PURCHASES OF EQUITY SECURITIES
                         
Period
   
Total
Number
of Shares
Purchased(1)
 
Average
Price
Paid per
Share
 
Total
Number of
Shares
Purchased as
Part of
Publicly
Announced
Plans or
Programs
 
Maximum
Number
(or
Approximate
Dollar Value) of
Shares That
May Yet Be
Purchased
Under the
Plans
or Programs
 
January 1 to 31, 2014
   
2,537
 
$
7.59
 
   
 
February 1 to 28, 2014
   
29,325
   
7.82
 
   
 
March 1 to 31, 2014
   
47,144
   
7.46
 
   
 
Total
   
79,006
 
$
7.60
 
   
 
 

(1)    These shares were surrendered to us to satisfy tax withholding obligations in connection with the vesting of shares of restricted stock previously issued to employees and directors.

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ITEM 6. EXHIBITS
     
Exhibit
Number
 
Description
 
       
31.1
   
Rule 13a-14(a)/15d-14(a) Certification, executed by J. Eric Cooney, President and Chief Executive Officer.
       
31.2
   
Rule 13a-14(a)/15d-14(a) Certification, executed by Kevin M. Dotts, Chief Financial Officer.
       
32.1
   
Section 1350 Certification, executed by J. Eric Cooney, President and Chief Executive Officer.
       
32.2
   
Section 1350 Certification, executed by Kevin M. Dotts, Chief Financial Officer.
       
101.INS
   
XBRL Instance Document.
       
101.SCH
   
XBRL Taxonomy Extension Schema Document.
       
101.CAL
   
XBRL Taxonomy Extension Calculation Linkbase Document.
       
101.DEF
   
XBRL Taxonomy Extension Definition Linkbase Document.
       
101.LAB
   
XBRL Taxonomy Extension Label Linkbase Document.
       
101.PRE
   
XBRL Taxonomy Extension Presentation Linkbase Document.
 
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SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized
 
 
INTERNAP NETWORK SERVICES CORPORATION
 
       
 
By:
/s/ Kevin M. Dotts
 
   
Kevin M. Dotts
 
   
Chief Financial Officer
 
    (Principal Accounting Officer)  
       
    Date: April 24, 2014  
 
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